Public Storage Self-Storage Units at 7902 Beulah Church Rd, Louisville, KY

Sarah was very kind and generous

Rick was friendly, process was easy

Thank you Rick for the best experience of public storage the units were clean and you was very helpful to me thank you..

Azora was very helpful :)

Azora was great! Very helpful 👍

Buenos

This place is great and well organized! Rick was phenomenal and you can tell that he takes pride in his job and is willing to go the extra mile.

Rick was very friendly and helpful during my visit today.

Mary was friendly

Azora was absolutely amazing! So very helpful and the best attitude!!! I think I may have made a new friend!!! All of my questions were answered! It was hard to decide on a size, but I was made aware that I can always upgrade if I need something bigger later down the road!! Go check out the Beulah Church rd location!!!

Rick was very helpful in helping us find the correct size unit that we would need.

Azora was wonderful!! Great service!!

Mary was very helpful

Mary was helpful

Staff was very helpful explain everything. Thank You so much.

Rick was very helpful and got my account straight.

Rick is a wonderful energy at public storage and has been so helpful and kind with every question I've had and was always informative and pleasant to while doing so.

I had great service with caring attention. Thank you for helping me figure out what size i needed. Will use you again. The clerk went that extra mile for me.

The man is very kind and he helped me with everything super fast, my English is not good and he still helped me without a problem, excellent person.

First time meeting Rick today awesome guy he makes sure the grounds are clean he asked me if I needed anything and I did his smile is awesome keep up the good work Rick!!!

Mary was extremely helpful in understanding how self storage works.

I was greeted by Rick, and he was fantastic. He answered my questions, gave suggestions and was very helpful. Customer service at it's best!

Rick is outstanding Thanks

The manager, Rick, is wonderful! He has great people skills and is so helpful! He’s the best manager they’ve had at the Beulah Church Road location.

Both the man and woman at the front desk helped me out, Really appreciate it...

All staff was wonderful!

I just want to take the time and say Kim was big help for me. She took her time to help me figure out what would be the best storage. She was fun, and pleasant to be around. With the way of the world, she made my day.

Nzinga (manager) was so proficient, fast and helpful! Very friendly lady!! I highly recommend!!

Mary was great.

Clean, organized, very knowledgeable and helpful staff

Kaye was very helpful.

Ruck done a excellent job.

Great customer service during a difficult time for me. Kay has always been very helpful even when it was just to buy some of the products they sell in addition to there storage units. Clean location and well maintained.

Kaye was very helpful and efficient!

Mary stayed after 6 on a holiday weekend Friday just to help me with a computer mistake that put my new rental at a different location! I'm homeless and very grateful for her. My son and I couldn't sleep in the car with all the stuff in there.

Kay was helpful

They where very nice and welcoming was in and out of the office fast was all set up and wasn’t confused at all

Kaye was extremely helpful an awesome!!!

Kaye was very helpful, knowledgeable and professional.

Kaye provided us with great service

Mary was helpful and friendly

Kay and Mary was great

Awesome place. Easy to work with. Price was comparable to other places

Mary was helpful

Mary was great

Kaye is amazing so helpful and nice

Very professional and helpful.

K was very nice and understanding he was a amazing

Kaye was very helpful!!

Kaye was very helpful and nice!

Stephanie & Mary was very friendly & helpful.

Kaye was very helpful.

Kaye was awesome!

they are super Kind. and the prices are amazing. they provide everything without having to go to a store, spend more money, and saving money; hence the reasonable pricing. EVERY TIME i need them, while i was already inside the lot, i call the number on my card, and they ALWAYS answer. If there is a problem, they ALWAYS handle it. im so glad i chose Public Storage. more importantly, im glad i chose the one on BEULAH CHURCH! ☀️

Kaye was really helpful! Thanks so much Kaye

Kaye was very helpful today. She was quick and professional. I will be back. Thank you.

Kaye was very helpful, communicative, and answered all my questions. Would recommend this location to anyone needing storage space!

Kaye was very kind and helpful! It was all good!

Kaye was a great help today very friendly and kind 💪💪💪

Kay was very helpful.

Kaye was excellent! Fast, courteous service.

Kaye was very helpful and professional.

Kay was amazing and definitely should check this place out

Ms.kaye went above and beyond to help today she was a shinning light for Ps storage

Kaye was amazing! Help me get my card reset up! Go see her for all your needs!!!

Kaye was very helpful I appreciate all her help

Kaya was really helpful and super nice. You will get the best offer and the best customer service.

Kaye was very helpful and nice to work with.

Kaye was super helpful and friendly.

Kaye , Was very helpful

This place has awesome customer service. Kaye, the manager was very friendlt and welcoming. 5 stars!

Kaye was extremely helpful and kind!!

Very helpful & nice lady miss Kaye was awesome

Kaye was extremely helpful and knowledgeable. I fell very comfortable renting from this company.

Kay was super friendly and helpful getting us in to our new unit! 🙂

I had really good experience here, the staff was really helpful! The property manager kaye was nice and showed us exactly what we needed an where we were going 😉!thanks for the help in a time of need!

Kaye was so helpful! I had trouble finding my unit and she was so pleasant and showed me to my unit. I then had trouble with the my code on my personal lock and Kaye was able to figure it out in a jiff. She is the true asset to your company and to the great people of Louisville Ky. I look forward to my next debacle so Kaye can come in with the assist.

Kaye was AMAZINGGGG!!!!

Very happy with my experience so far with Public Storage. Renting a unit last minute on a Saturday was no problem at all and I found their monthly rate to be very reasonable. Customer service was excellent which is a rarity these days but Kaye was very friendly and went above and beyond to make sure I understood the rental agreement and felt comfortable with everything. I would definitely recommend this place if you need to rent a storage unit.

Kaye did a amazing job. Great customer service.

Kay was friendly, patient and professional. She worked to get us the best deal on our unit.

Kaye was very helpful, friendly and provided excellent service. Thanks Kaye.

Kaye was extremely helpful

Great service!

Kaye, the property manager at this location is great! She is patient, efficient and goes above and beyond to assist you. The facility itself is kept very clean and is in a central location that is easy to get in and out of.

Kaye was extreme helpful to me finding the exact size unit I wanted. She was very nice and personable and it was a joy working with her during my experience today!😁💪

Kay was very helpful showing me multiple storages.

Kay was extremely helpful and professional. I hope the other locations are fortunate to have someone as good as her.

Kay is very helpful and I will being recommending this location to everyone I know

The Public Storage off Beulah Church is great! Ask for Kaye! Impeccable customer service & will help you with answers to all of your questions.

Kaye was very helpful

Kaye is the person who helped me! She was GREAT! And super nice! The facility was nice, clean, and exactly what I needed. I Would definitely recommend!

Mary was great thanks a bunch.

They is never anybody in the store it stay close even on the hours they say they are open!they are not on the premises anywhere! They don't check thier box outside in a timely mannor! Put a check in the box on the 2 and still no response!it's the 8! Now they are raise the rent every 6 months!

Kaye took my payment she was very professional and personable. Loved my experience.

They charge around 35 bucks first month. Then tell you something like 60 a month. Then somehow you owe 130 or more a month. They got all kinds of hidden charges

Eninza Was very helpful and polite

They cost me an additional $200 thanks to them locking gate at 630pm when supposed be open until 9pm so had rent Uhaul and helpers an extra day. Also, I'm currently being overcharged for unit. When i set it up the deal was $68 a month for unit i have yet wqs charged $122. I've called and says gonna be after jan 3rd before i hear back

Mary was wonderful

Nzinga was extremely helpful and knowledgeable. Facility was clean and nicer than i expected! Very happy customer

They raised my rent 2 or 3 times in the last 1.5 years. Got to expensive! Then charged me a full month for 10 days. Not right!

Nzinga was very professional, and very helpful! I will never use another storage facility besides this one!

Great place to store stuff just closes to early needs later hours hard to make it at times if working late...

Nzinga was amazing!!! She was so helpful and positive and made our visit to public storage fun. We really appreciated her assistance.

Fabulous service and she found a larger unit right across from my smaller one so I could move into the larger space with ease. Thank you!

Nzinga is great!

NZinga was great. Very professional and kind.

Their policies are designed to extort money from you. They will increase their monthly rates frequently with no warning, and when you question it they will offer you a smaller unit. If you plan to move out, move out before the end of the month, because if you go even one day into the new billing period, you pay for the entire month. It’s robbery and just because it’s in the policy does not mean it’s right. Be informed before you agree to any terms with Public Storage.

What a great experience I had this morning at Public Storage. Nzinga and Toy were so friendly, professional and helpful. They took the time to help an indecisive, technologically challenged individual navigate the online process, and took the time to actually show me the actual units. They even saved me a few bucks in the process (always a bonus). In a time when everything is moving towards e-based business it was refreshing to talk and joke with people. Good job ladies. To Nzinga, you are a wonderful mentor and coach. To Toy. You have got this. You are both employees Public storage should be honored to have. Maggie Lear

Nzinga and Toy were so helpful today. The property was clean i recommend this location.

Very nice and helpful!! Would recommend to everyone!!

Vanetta was really nice. She showed me the unit and was very helpfull!

Fantastic customer service and great maintenance on the units! Nzinga is so knowledgeable and helpful! Even though they didn’t have what I was looking for, I’ll definitely be returning If I need a unit in the future.

Came to rent a storage unit and the Manager Nzinga was extemely helpful. She answered all my questions and worked with me to find the unit that was right for my needs...! Units were clean and the lot was well maintained..! Thanks Nzinga for everything..!

Great price and great customer service!!!! Highly recommend renting at this storage unit!!!

Service was excellent. The staff was very friendly.

Rick was friendly, informative, and outgoing. He made the whole experience of renting a storage unit painless. The office staff who set up the reservation also did an excellent job.

Nzinga was very helpful, and super fast with getting us in our unit! Units are very clean, too!

Lucy was very helpful and friendly and made the check in process easy and efficient.

Lucy help me complete my rental and provided me with excellent service!!!

Vanetta was very helpful and kind when I came to get a storage unit. My first time using one and appreciated all her help!

Public Storage has been very good to me over the past 4 years. Vanetta has been so helpful. When I had a problem or even when I asked about my bill going up she was there for me with a very speedy response and it was very good news for me. Thank you so much Public Storage and Vanetta your the best. Thanks Jeff

Vanetta was very polite and helpful with my visit to public storage.

Clean, accommodating and Vanetta is wonderful to work with. I highly recommend this storage facility. Price is very reasonable.

Vanetta at the Beulah church location was extremely helpful and very pleasant to speak with..really appreciated her help.

Priced storage unit reasonable. Nice facility

Property manager Janet was very helpful and went out of her way to assist me. Wonderful lady. Very knowledgeable about all aspects of Public Storage.

Janet was very friendly and helpful. great experience and had not issues with my storage unite.

Janet was very helpful. I had never used a storage unit before and she explained all my options and had great pricing on the unit I chose. Will definitely use them again if needed. Thanks!

Walked in my unit, everything was soaking wet... In a closed, inside unit.... They had a huge hole in the ceiling.

I have never used a storage unit before and Janet was very helpful she is very sweet. And made sure to answer all of my questions and I was very happy with my service I give it 10 Stars if I could.

Great location; feels nice and secure. Feels like my things will be safe. Cody was cool and helpful, and made sure any questions I had were answered.

Janet was absolutely awesome today and she was very polite and was able to answer any thing that i asked her. Highly recommend.

good price on outside unit, there is no electric and gate closes way to early. 9:pm .

Janet was very helpful. The public storage there at the Beulah Church Road was clean easy in easy out 5 stars

Janet went out of her way to make sure everything was fine. Very friendly and visible. Cody was helpful as well. Graet team.

I think the price was too high. But everything else was fine.

Amazing service :-) lovely , and very helpful :-)

Janet has to be one of the nicest people I have dealt with in a public setting in years. She has a very pleasant voice and was extremely helpful helping me find the right size unit for all of my stuff! I recommend public storage on Beulah church not only for the storing of your property but how Janet will take care of you with a smile in her eyes because right now we can't see her mouth lol.:)

I have a great indoor unit and love it ! Janet is awesome!

Janet was very helpful and gave great service !

I was very pleased with my storage unit. Very clean, safe had no problem. Everyone was very friendly and helpful. I would rent again there if I need to.

Janet she’s awesome !!! Thank you for great customer service.

Janet was awesome!

Great to work with Janet at Beulah Church location. She's very efficient, organized and anyone can see that she wants to do a good job. It's always a pleasure to work with someone like her.

Jordon is awesome. Very professional

Jordan is awesome!

Jordan helped out .. great customer service

Love it

Lucy and Terry gave me five star service and they save the day thank you ladies

Janet is very kind and will take care of all of your needs!

I was trying to find a nice storage unit on a budget. Public Storage on Beulah Church Road in Highview was the most reasonable and the grounds are very nice and well taken care of. I was surprised by that because the monthly rate was $30-$40 cheaper than other places I looked at. I was able to reserve it with my phone. The next day, I went to finish the move in process. Janet was the employee that assisted me with that. She was very friendly and answered all my questions and helped me set up monthly auto payments. She showed me around and took me to my unit as well. Janet made my experience even better than the money I saved, it was nice to have someone to help who actually cared about their job. Thank you Public Storage and Janet for making the process flawless.

Janet and Stephanie were wonderful with switching units for me!!

Janet is the best! 5 stars for her!

Knowledgeable manager that does a great job in customer service. Jordan runs an efficient location!

Janet was so nice and helpful! We were able to get our unit reserved quickly!

Janet was very nice and helpful.

This place is awesome very clean and great price. Mrs Janet the property manager was also very nice and friendly she treated you like you where family. I would highly recommend this storage facility.

Janet was very pleasant and gave excellent customer service.

They store my stuff good

Janet is very helpful, pleaesent, and knowledgeable.

She was such a nice lady! Helped us very much!

Got a unit from here, Janet was a great help, found me a nice unit, so far I’ve had no problems, feels secure when I have stopped by. Would definitely recommend if looking for extra storage space.

Janet is the greatest.

I’ve had several dealings with this public storage location. Some of those dealings were not for good things. However, the staff has been very patient and kind and has worked diligently to correct any issues I’ve had. My most recent encounter with Janet was extremely pleasant and if I could, I’d give a sixth star as a personal shout out to her!

Janet was fantastic at the Beulah Church Rd location! Everything about the process was so easy and affordable. I trust that my belongings are safe and secure and I would 100% recommend Janet and Public Storage!

Janet was very helpful and made renting a unit easy.

Janet is killin the game, Awesome customer service

Janet was a big help! She provided me with wonderful customer service!

Janet made the check in so easy.

Maria is beast mode! She is the beez kneez. So supportive and helpful. Will give her 5 out of 5 cheese burgers because she's awesome sauce!

Stephanie did an awesome job assisting me in getting my unit in great timely manor also!

Vanetta was awesome, very friendly and helpful.

Ms. Vanetta was very helpful with everything I asked. She was very professional and answered all questions. Also she was very patient as well.

I utilize this facility because the lots is secure, the property is well lit and safe and most of all the staff if very helpful and polite. Stephanie is my go to person and deserves a promotion, she is so happy and knowledgeable. I’d recommend this facility over “those other guys” any day.

Great place to work and perfect for your storage needs!

Thanks for always helping, maria is the best

Un servicio increible, especialmente porque el gerente es bilingue. Go Maria!!

Vanetta was a very friendly and happy to help!!

Clean area and very professional staff

Ok

Nice storage

Maria’s top notch and a pleasure to work with!!

Rob asked me to review. Glad to help.

Rob from bardstown rd asked me to review this one. I hope they're as good as he is. I've been to a several others, and everyone is always so nice.

Dayna was awesome!! Very helpful with all of our needs.

I have visited this location four times during open hours no one is there no one will answer the phone. Corporate has tried calling and no answer from either the location manager or the regional manager I was going to rent my unit from there but since I can’t find anyone who works there I’ll be going somewhere else

Sara was great!

Dayna was very pleasant and helpful! Made it stressless for my mom! And thats not easy to do! :D

My partner and I just rented a unit here and we are very happy! Dayna was very pleasant and helpful, we found her sweeping up around the units and she was pleasant and inviting when we asked for help.

Great place, Dayna was so helpful and pleasant to deal with. Thank you

Very clean and friendly customer service. Happy I found it.

Dayna is the best! Great customer service and very knowledgeable! Facility is kept clean and she always lends a helping hand! Thanks Dayna

Dayna went above and beyond with helping me find a unit. She is very knowledgeable and a delight to work with as her personality shines while helping you. Definitely the best customer service I’ve had in a while!

Very convenient and great customer service

Dayna was very pleasant to work with. Helped my wife and I get the appropriate facility. Super helpful, and very energetic. I called about an issue after hours, and she returned my call and got everything sorted out. We are very happy with this facility and staff.

THEY NEED TO HIRE A RECEPTIONIST

Beware! If you pay for your bill at the first of the month only to move out soon after, do Not expect any of your money back. Will never do business with Public Storgae again.

Great service!

I just started renting with Sarah at this location and she was great! I felt totally comfortable working with her.

Sarah was great! I had such a great experience with her, she should definitely be promoted!

Property is clean and well kept. Great pricing and customer service.

Property Manager was amazing and very helpful. She got me into my unit Within an hour after I reserved it online.Costumer service experience was definitely 5 Star.

Ended my rent today because I’ve moved to a different state and it was just too difficult managing it from 13 hours away. They cut my lock because I was behind on rent, but the staff are always friendly, so I guess that’s nice.

My experience was pleasant and excellent customer service

I had planned on renting a storage today but ended up not needing one. The girl I spoke with on the phone was really nice though, and I’ll consider Public Storage in the future. Thanks!

Great Customer service Dayna was great

Dayna did a very good job of taking care of me and helping my find a big enough unit to store all of my stuff. She is very helpful and did everything she could to get me a fair price. I have a lot of respect for her and I feel like my things are in great hands.

My uncle rented a unit from here today and Sarah was very quick and efficient since we were under a time crunch to get our rental truck back on time.

Dayna was so lovely an passionate that I got the right unit. Love the quality of help she offered. Awesome Customer Service !

Dayna was fantastic at helping us get what fitted our needs!!

Very friendly and Dayna answered all questions!

Dayna was extremely helpful with me getting an unit. We need more friendly faces like her. Great customer service

We were very impressed with this facility mostly because of the service. Sarah went over and above to help us select the unit that would best fill our needs.

Dayna the property manager made the experience very easy and very efficient. She was incredibly friendly and clearly cares for her customers. Recommend 5/5!

Sarah was great!

Sarah is awesome!

I am moving in the next month or so and visited this location to get an idea of the different sizes available. Sarah was super knowledgeable about the sizes and prices, and what all was needed to move in. There are these weird circle padlocks you need to have, but they sell them which was convenient, and they also sell insurance too, which I didn’t know I needed. I will be back once I am ready to move!

dayna the bomb!!! best experience I've ever had and easy to deal with

The property manager Dana was very helpful and knew exactly what size unit I needed to store my items.

Dayna was amazing help, and answered all our questions!

Dayna was great... customer service at its best.. thanks!!!! #stallion

I originally signed a lease on a 5x15 outside access unit and after about 3 months I decided to switch to a climate controlled indoor 10x10 unit and the manager on site (Dayna) was very accommodating making the move fast and easy. Dayna is amazing, she is very helpful and super sweet and the property itself is very clean and well-kept. I highly recommend this place.

Dayna was nice and very helpful on finding the correct storage unit I needed. Highly recommend!

Dayna was quick helpful and made obtaining our unit easy , give her a raise . Mike Skopis

Friendly employees

good place to store things, great customer service

great place to store personals, beautiful lady at the front desk

Property manager Dana was excellent. Very patient and very helpful. She is doing an amazing job. I would recommend Public Storage to anyone. Thank you

We moved in our home hate to leave, but the vacate process was just as smooth as the move in. Great place and what an amazing Property Manager who gets the job done. Thanks Dayna

Dayna was amazing! She made this very stressful time of moving and moving in and out of a storage facility quick and easy! She explained our options and insurance concerns to a tee. We were able to view different units to decide what would work best for us! --And all with a smile! Thanks so much Dayna!

What I like about this storage is how easy & fast my experience was... I wish my banking were this simple!

Staff was very friendly and helpful.

Accurate information given when looking for a storage place when I called. Promt response.

Dana was knowledgeable, efficient and very pleasant. I would recommend these storage units to anyone

I just love the property manager, she was very sweet, and very kind and just love doing business with her,

Well to start I've always used Public Storage just not this location and never will I ever use it again! The mission statement is just that with no meaning. My storage unit has been messed up for almost 3 months now and I've gotten so many promises since then and can't get a return call or any resolve. I've contacted the district manager and left messages and text no response or any type of concern which is very unprofessional and unworthy of the title most definitely. She's on vacation more than I guess she works must be nice. I've made several trips and even called the KP property manager she was more concerned on how I got her mobile number than the issue I was calling about. She said she would have the district manager call me and 2 weeks later nothing. I sent them both a group text message and crickets no response! These are the most unprofessional, uncaring people I've ever dealt with and customer service is definitely not something they care to take pride in. I've reached out to the CEO at the corporate office and will see if the f*@k our customers is company wide or just the jokes of management they hired. I also found it interesting that even corporate level had horrible reviews that made me just shake my head. The only call I've received is when the bill is due! I asked the last gentleman why should I pay for services I'm not receiving and he hung up on me. I've been very patient with these people but now it's getting to be ridiculous. I'm going to contact the media trouble shooter if I haven't heard anything in a couple of days and like a gentleman on the corporate reviews stated get together and file a class action lawsuit. Maybe then they will take more pride in their company brand and realize customers is what makes a business. So if you are reading this please take other options in storage rental companies! The first month $1 is a warning of what you have to look forward to, $1 service! I wish I would've been warned or looked at overall reviews first.

Good location and facility. Property manager walked me through the best pricing plan for my needs.

Called for pricing a gentleman named Nathan Hilliard was very helpful and knowledgeable in answering my questions

Size of units

Price for units

The public storage,,is only one small office in that building,,,the other part is a horrible Day Care called A Step Up,,,, please read reviews on that place before you enter those doors,,,,,owner very very unprofessional!##rude to many of her parents,,,,I had two girls there A very short time,,,,,,,

I had a very pleasant experience when renting from this location. The woman working was so very helpful and polite. I would highly recommend and will definitely be returning, if needed.

Chandra and staff are amazing! The way they have helped me with all my storage needs I'm giving 5 stars. Very clean and I would recommend this store to all my friends.

Great facility and property manager was very knowledgeable!

The best prices

Lynsey was amazing today, she was very knowledgeable. I would recommend public storage to all my friends

Lynsey was amazing got me in and out super fast... she was well knowledged and very professional

Amazing customer service. Lady that works in the office is super friendly. Highly recommend this facility to others!

Chandra helped me to find an affordable unit that's perfect for our family. I am very thankful for all of her generosity and awesome customer service. She is very friendly and nice. I'm so happy she serviced me and my family in the upmost professional way. Thank you very much Chandra, Thanks again, Janet Arguello

They can cut your lock off after 20 days. They dont have a security gate anyone and can just drive right in. Very rude service.

Great facility. Clean ! New mgmt is so much better and my stuff feels safe here!!!