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Public Storage Self-Storage Units at 6713 Strawberry Lane, Louisville, KY
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 10/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 10 /mo $ 20Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 10/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 10 /mo $ 20Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 13/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 13 /mo $ 26Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 14/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 14 /mo $ 28Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 15/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 15 /mo $ 30Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 33/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 33 /mo $ 66Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 36/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 51/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 51 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 61/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 61 /mo $ 122Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 163/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 163 /mo $ 196Best Price Label+ one-time $29 admin fee
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Self-Storage Near Louisville
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 490)
Jamika got me checked in with my unit fast. She was very friendly and helpful. Fast forward to now. They did not give me 90 days and defaulted my account due to this and charged late fees and lines to bring my rent from $38 to 257.
I called to make a payment and they were ready to take it. But I asked about my unit and was told it was just sold yesterday.
If I didn't do my due diligence they would have scammed me for the 257 dollars and not given my money or my items back.
It hasn't been 90 days and was told in email with proof the auction is the 24th but was sold on the 22nd.
Pathetic company looking to take advantage of people.
A lawyer will be in contact.
I rented a unit and it got stolen in one week. They’ll not help you and it’s not secured I asked if this happened before and they said never but the police officer said he gets a claim every two weeks!
Crystal did an exceptionally thorough job of explaining things to me in reference to the rental agreement before I even had a chance to ask. She made everything seem really simple & uncomplicated, which put my mind at ease. That was one less thing I had to stress about. Thank you so much!
I had a very good experience and a very Clean and professional Facility Jamika was very kind and very informing Thank you for a wonderful experience
Awesome service
Our experience has been overall pretty awesome other than when we made this reservation we wasn't aware that the facility closes at 6 p.m Mon-sat. And 5p.m. on Sundays we learned the hard way (showing up at 6:05 with a fully loaded truck and trailer only to find out I couldn't leave any of it had to drag it all back until the next day and my work schedule makes it complicated with the storage hours so as mentioned if I would of been aware of operating hours of storage I would have most likely seek storage else where!!!
Ashley is amazing at customer service, always helpful and friendly!! Best customer service I've encountered in the storage business in decades!!!
That new unnecessary speed bump is gonna tear up someone's car!!!!! And yes I took my time and still is ridiculously high!
I was driving through Louisville and stopped at the strawberry ln location to pay my bill. Ashley helped me, I inquired about how my bill has been raised multiple times in the last year while I was there. I have been with Public Storage for three years now and have always paid my bill on time. Ashley was very professional and accommodating and helped me out with my bill Allowing it to be a little less for the next three months, which I appreciate it very much. She carried herself well, Treated me like a person which is hard to come by these days, and you could tell she knew how to help and talk to people, Like she has a good amount of experience with it. She deserves a raise!
amazing staff Ashley was super helpful and really knew what she was talking about I'll definitely be back to get a unit when I'm ready . I'll be getting a storage unit there shortly for my move
Thank you Jamika for being so helpful.
Yesterday I talked with Ashley again concerning some questions I had about renting a storage unit. She eased my mind and answered all my questions. I appreciate her not making me feel hurried as if she had other things to do. Customer service is lost at most places today. Not here! Thank you Public Storage and thank you Ashley!
I wanted to beat my phone against that stupid metal box trying to get the gate to open through the app. Just give me a code I can use, please. Getting out was as pleasant. I swear, if someone was watching that on the camera, they must have been rolling on the floor. Anyhow, I wish I hadn't bought a lock before I rented, because they do provide one, as well as insurance. Signing up online was smooth and easy. Great for those who prefer no human contact. I don't mind either, and I like the tech aspect of it, I just didn't like app.
Melvin was great
The property manager Jamika was so knowledgeable and respectful. Glad I chose public storage for my storage needs and had the pleasure of meeting Jamika.
Just wanted to leave a review that I was there the other day and this very nice lady named Jamaica pretty sure she said she was the property manager and I just want to let you know that she was a very nice very nice lady help me out a lot
I had a problem and yes I said how I felt. And was shocked to have a phone call from district manager John and we had a conversation about my unit and we came to a mutual agreement. And I thank John and the people at the property. That's what I wanted was someone who would listen and we could resolve the problem and that's what we did so I respect that about anyone. So I changed my rating because of what they were able to do for me everyone's different but for my experience this is what's needed more of human interaction thanks John
The manager Ashley at strawberry Lane was very sweet and helpful. She really went out of her way to answer my questions and help me.
I spoke with Ashley and jamika yesterday about a unit. Ashley was extremely helpful and informative. her level of customer service was a breath of fresh air. i would definitely recommend using this stotage facility, it was very clean and very secure. Both ladies were helpful and friendly.
I'm bad with names but Allison or Ashley is alright in my book. She acted like she actually wanted to be at work and help people. You don't see to much of that anymore. I would of gave her 5 stars but she looks to much like my ex wife.
called about a storage unit staff was amazing I'll be for sure getting a unit there soon as my house sells - thank you Ashley
I needed help with a new unit that I set up online and Melvin and Jamika were exceptionally helpful with all of my storage needs. They both made the process super easy and fast!!! Their customers service was definitely a 10/10!!!
Jamika and ashley are very helping and kind very respectful they do their best to keep everything going!!!
Excellent customer service!! Friendly helpful staff!! Very clean!!
I have been a customer for a few months and I would recommend this storage facility to others. Thank you for your kindness and assistance (Ms. Ashley and crew).
Would definitely recommend this place, I spoke with Ashley and she answered all of my questions
Ashley was great helped me with everything I needed help with
My experience with this storage unit was great I got great service from a Miss Leslie at the front desk I couldn't have asked for a better person to help me I would love to work with this person again anytime. Thank
I had the pleasure of meeting Ms. Ashley recently. She & Jameka always ask if there's anything they can do to help while I'm there. It's a top notch facility with a staff that matches . I'd highly recommend them should anyone need their services.
Stop by location at Strawberry Lane the other day. Ashley was the one who took care of me and I was very pleased with the experience. She was very polite and very knowledgeable to answer all my questions and the faculty was very well kept during my tour.
Went in and Melvin and Lesley was amazing and friendly to us. They need a raise in this heat.
Very nice and helpful
Melvin was the best custom I ever had any more people like him more often
Ashley was very helpful .
I love this location friendly staff it has 24hr security surveillance
I wouldn't recommend public storage. Unless you're looking for Your storage Unit pricing to go up without "Any notifications" or for the staff not to be present at public storage or available on the phone to talk to. Not to mention if you also like calling the District manager John!! And Leaving voicemails and not Answering and not trying To handle the situation.. Then be my guest public storage is for you!!
Great service and staff
Today I had the pleasure of speaking to Melvin and Leslie! They were both so great on the phone. They helped me and had a wonderful attitude. They make me feel more comfortable about my furniture at the storage. Thank you both for so much help today!!
Mel in and Lesley were very Kool and helpful. They gave me all the info I needed and we're very knowledgeable. Thanks guys.
Melvin helped me a lot with renting my storage unit. He made the process super easy and was super kind and understanding. Would definitely recommend public storage to friends and family. Great facility, helpful & polite staff!
Melvin and Lesley were very respectful and great and patient with me they explained everything to me and helped me they made me very comfortable and was very professional and they work really well with people they are both doing amazing and they should be recognized by there great work it's hard to find people like that ty so
Melvin and Leslie were amazing . They are very good workers they made my experience great and made me feel Welcome . Answered all my questions , They made sure all needs were met and were very respectful.
She done an amazing job Tiffany, Ashley and Leslie
John was great!
Leslie was a very good help with my storage and was patient and nice
Lesley
We rented a unit from the strawberry location in Louisville Kentucky who did most of our rental online with a few hiccups when we got to the storage unit facility Ashley when be ofand beyond to help us finish our rental agreement very knowledgeable
Very professional and nice. I talked to Lesly she was very polite and helpful.
Lesley was Amazing!!!! Very friendly and answered all my questions!!!
I've used Public Storage many time over several years and their customer service was always good at best. With that said, the units over at the Strawberry Lane location is hands down the best face to face customer service. The woman waiting on me was Ashley, she was knowledgeable and answered all my questions. Along with being patient and understanding she had a calmness to her that was very helpful.
Moving is hard for everyone and finding a Storage place is stressful on its own.
Ashley made my move easier and less stressful.
Thanks Miss Ashley
Would definitely recommend this location
I recommend this place for any storage needs. Ashley was great and very professional. Every issue I had she help resolve. Very clean.
I drove to the Public storage on strawberry ln. And was greeted by Ashley and she gave me tour of the units and broke down the cost. I was truly impressed with her customer service. We need ppl like Ashley with excellent customer service/ support.
T.S
I came in today to get a quote on a storage unit and Ashley helped me she was so sweet and nice. She gave me all the info I needed she was very professional. I will be back at the beginning of the week to pick a unit out
Ashley helped me today and she was amazing she knew exactly what I needed. I wish there was more than five stars I would put 10 super sweet
Ashley and John were great place was clean service great!
John and Ashley were great!
John was great fast service clean property
Mandy was very kind, nice, and professional.
Mandy is the best! She goes above and beyond for her customers. I am impressed with the cleanliness of this place, and I can not recommend working with Mandy enough!
Mandy youduwing good job Thank you
This was my first time renting a storage unit and the manager, Mandy, made the experience smooth and did not leave out any details. She is very professional and I am glad to have rented here!
$7000 worth of stuff was stolen out of my grandmas storage unit, because the lock was broke for months they said they were gonna fix it and never did!
Just finished renting a storage unit at the Strawberry Ln. location. Mandy, the manager, was polite, thoughtful, and professional and made the experience as smooth and efficient as possible. You may think all storage rental facilities are the same but their NOT. I highly recommend anyone looking for a storage unit, even if it means driving a few extra miles to use Public Storage at Strawberry Ln. Pat Coomes
Mandy was super today. She was very out going and was friendly and fun. She was great! Thanks Mandy
Mandy was very helpful and property was clean and she rented me a space to fit my needs perfectly. Thanks
I believe the woman that assisted me was named Mandy. She very responsive and awesome to assist me with any issues or questions I had. There's nothing worse than going somewhere and the sales person half way knowing there job. Thank you. Great storage facility
Mandy at public storage on strawberry on is nothing less than awesome she helped me out with everything I needed, place was clean everything was in order n everything I had questions about she had a anwser for I will recommend her n this store to any one who needs a unit tell her Tommy sent ya
Very friendly great place to store your belongings very clean and just over all a nice place one of the cleanest places and Mandy Howard the lady on the property was so nice and helpful she always seems to have a smile on her face I would recommend to anyone using this facility
Mandy was great !!! super helpful. professional and calm the whole time. plus i was able to fit my ENTIRE house in the storage container
Mandy is going to be outstanding
Mandy she is very helpfull
Mandy is the best
Mandy is awesome, always willing to help!
Property Manager Mandy Howard was so helpful when i spoke to her. The place was clean and looks like she takes care of the units. I highly recommend using public storage strawberry lane.
Mandy Howard Property Manager was awesome ,,,!!!! Greatest storage employee I have ever met. Property was A ok!!! Her service with smile made me wanna move in my soon to be unit!!!!
Mandy Howard property manager great customer service property well maintained thank you for service
This place has the best service that I have ever experienced at a public storage facility. It is ran by one person the property manager Mandy Howard. She always has a smile on her face
Yes Miss Mandy was awesome very helpful she's definitely the lady for the job I wouldn't go any other storage thank you
This is Ezekiel here and Mandy gave us the tour of the storage unit and help us out I recommend this storage unit place great customer service
Mendy was great
Thankyou ladies for helping me today and being so patience with me and going the extra mile in making sure I got all set up and ready to go.. ๐ค
Alyssa and Mandy was awesome today
Alyssa was amazing this morning . She has helped me so much . Just a blessing to be around
Not very happy, could hardly get into my storage, you can message through the app and never get a response.Forget about being able to get your things out of the storage they close during business hours so you’re out of luck if you work during the times they are open. They up the rent randomly with no explanation, if they say they have a special on the unit you’ll never receive it. They also auctioned my things off with no proper notice. My grandmother passed away and I had some memories in there that are now gone due to lack of communication.
Great place and kept up storage facility
Pam was amazing! Friendly and courteous. Very pleasant experience.
Kelsey was amazing and very helpful she helped with public storage app and gate!
Alyssa and Kelsey helped me with the selection of my family’s unit and made sure that we knew all the ends and outs of our gate code access and payments within the public storage app
The ladies at this location Alyssa and Kelsey are so helpful. They helped me understand the whole rental process today . I would recommend everyone go see these ladies.
Alyssa at Public Storage at Strawberry Lane has been a complete angel to work with .
Alyssa was awesome today
John and Alyssa were great, fast service nice clean property!
Alyssa was awesome today
Really great!! The lady was extremely helpful and friendly! The grounds were well kept!
Alyssa was a fantastic help .
One lady their is awesome and I’m sure doesn’t get paid what she is worth. They don’t tell you everything upfront and most of them are never in the office
John and Alyssa were the best! Clean property nice place.
Pam and Alyssa was awesome help today . Would definitely recommend going to see these ladies
Alyssa and Pam were awesome, they’re bubbly personalities made this experience both smooth and fun.
Alyssa was very amazing, helpful & have great customer service skills.
Jackie Was amazing
Jackie had amazing service. Great work
Jackie was very 8professional and very helpful
Jackie was such a sweet & helpful woman come here if u want good service
Jackie was nice from start to finish, very professional.
Jackie over at public storage come see her best service I’ve had in a while keep it up
I had Jackie and she done a great job for me
Great service thanks Jackie
Very nice service from Jackie would recommend
Great experience with Jackie smooth service !!! Easy payment.
jackie did a fantastic job today with helping me rent a space . thank you!
Bait and switch artists. Website says one thing, things change when you go in to get unit. Last minute unauthorized charges that will be "refunded" up on sign up. Avoid like the plague unless and until they revise their practices. Terrible business ethics. Will not recommend.
Laura and Brandie helped with the app! Great ladies to work with!
Very friendly environment! I was assisted by, I think his name was Senja, he was nice and helped me out with my issue with no problem.
Thank you Senja for your outstanding customer service! I appreciate your patience and your professionalism!
John the DM was great got me a space, signed me up for the PSApp! Great service
Senja did a great job helping me open my unit and refunding me for the lock!
Love the staff here!
alyssa hooks me up with a good unit really enjoy the stay thank you guys
Alyssa was awesome today and helped me out so much . Would definitely recommend everyone to talk to her
Jackie was awesome in helping me today
The lady’s was very helpful and her name was Jackie very sweet and got us in and out I would recommending her to anyone who would love to get quick fast service
Jackie was wonderful
Jackie was very helpful and made my transaction very enjoyable. It was painless.
Thanks Jackie.
Jackie was friendly and helpful. Would always come back here.
Good place nice workers always friendly jackie has always been a big help to me
Jackie is awesome. Got an afford unit, great service within 30 minutes.
Alyssa was awesome with everything I needed help with today. I would recommend anyone to go see her.
Very conveniences
Wonderful service, Jackie was the best
They've got room for all the stuff you don't have room for lol!!!
Jackie and Alyssa were very professional and helpful in renting our unit
Alyssa was alot of help and she is pretty awesome
I left my stuff there for over a year unlocked, and it was all there when I went to get it.. 5 stars and a safe place.
Came In looking for storage space never done this before but John made it so easy...I'm glad he was here to help! Thanks!
I met Jackie she is really really helpful and she walked me though everything things!!!!!!!
Very sweet Jackie and Becca ๐
The Unit destroyed some of my friends stuff she had inside it had mold on Her couches..
I came in here to rent a unit and Jackie was very polite and a great help. She was very professional as well!!
Jackie and Becca were very awesome and very helpful would recommend anyone looking for storage
Thank you jackie for the awsome and professional job and getting me a unit and getting me out of here. Shout out to public
Got my Space today From The Public Storage and Alyssa was the one helping me. She was amazing ๐ฏ everything was nice and well detailed. Thank You Alyssa once once again.
Jackie was an excellent customer service i would definitely recommend this location
Jackie has taken care of all my needs here as a customer. She is awesome. Very professional. 10/10
The location is clean,customer service rep Jackie was outstanding, would recommend
Jackie is amazing ๐คฉ๐คฉ๐คฉ
The young chick...Jackie i do believe.
Great customer care and service. She got it going on. Very polite.
Miss. Jackie and Miss. Marquise were the best help a perso could have to get my unit .
Go6 Job.
Jackie and Sara are very nice, professional and easy to cooperate. Would recommend to other people!!
Sarah and Jackie was amazing help showing and helping find us a unit today thank you so much for your help
Jackie and sara have great customer service. They were pleasant to talk to.
Jackie and Sarah took really good care of me today...very friendly and helpful...called other places and people was ghetto and not fun to talk to...these girls need a raise...very nice and fun to talk with thx alot ladies๐ฏ๐ช๐ช
Jackie and Sarah were great! Very nice and helped us with everything I needed! Definitely recommend.
Jackie
Good customer service and very nice
Good customer service. Fast prompt service
Jackie was absolutely awesome! Polite helpful very friendly they have great prices I definitely recommend
Jackie was very polite and took care of all my needs!! Recommend her!
Jackie she is the nicer service person I have seen
I've had a unit at the strawberry ln location for years, recently I went back to liquidate it and everything was covered in mouse droppings. Stuff was stolen and broken. They only had a plastic/wire clip on it the first day, but when I came back the next day they had an actual lock on it, so they knew it was wrong, I salvaged what I could and left. I don't blame the girls that run the office. I blame the company for not keeping the place rodent and pest free.
They where not there at all
you guy have a very good employee by the name Jackie she was super helpful and very informative best experience i had at a storage facility without feeling weird
I had a phenomenal experience using this storage unit for a year! Amazing customer service! Plenty of space! Will use again!
Jackie showed excellent personal needs in 2 mi situation her acceptance of me and my needs was stellar would highly recommend to anybody in the Louisville area
I experienced some great service. At first the Greenbelt office was dope Ms. Tracy and her trainee where awesome. Since they weren't able to give me a 5x5 I had to go to strawberry lane. Where their manager Jackie and trainee Shockyna and Kayla. We're Super awesome. Very throw. Great customer service
Jackie is phenomenal. Patient, informative, knowledgeable. Superior customer service. Facilities are clean, well organized. Will definitely recommend them to others.
I got a unit at the Strawberry Lane location, the woman there was sweet and very accommodating. She made sure that I had everything I needed. I use a walker and she helped with doors and anything else that she could. I got a great price and great service
Jackie is absolutely amazing. The very best in my opinion. Very helpful as well as very clean facility. I'll be back for sure thank you so very much!!!
Our contractor has sent us to a wrong facility, knowing we have a semitrailer. Once at Strawberry Lane Office, Public Storage employee Jackie helped us navigate to the right place 5 miles away. Instead of dealing with moving company that sent us to the wrong place, Jackie from Strawberry Ln Public Storage office was prompt, genuine and acted fast and flexible in order to search on maps for the correct facility. Then went above and beyond and instead of us trying to dig up all necessary info from Operator on the phone, Jackie gave us all the details like the facilitie's office hours (even advised us that currently they are short of staff and not open this day) provided us with access code and had knowledge that the lock for the unit will be ready for us.
It is very rare to see employees like Jackie, who go the extra mile to help you out.
Saved our day Jackie!! Hope she is the manager at her Storage office ;)
Highly recommend, Jackie was very helpful and polite! Simply the best!
Jackie was super helpful
Jackie is so alsome she is kind ,patient and understanding. She handles herself well with people. Give that woman a promotion well earned. Thx jackie
Teresa helped me out so well!! I was in & out!
I had a great experience, Ms. Teresa was very helpful and kind! She’s very professional! Highly recommend.
I had a great experience, Teresa was very helpful and professional!
Teresa was a blessing..there is good plp still in this world this young lady was amazing she turn my bad day into a great blessing an I will forever remember her kindness..thank you
Teresa was great
Teresa was absolutely amazing!!! Answered all questions went above and beyond to help!!! Thank you Teresa!!
I HAVE HAD A WONDERFUL EXPERIENCE WITH MY ACE NUMBER ONE MAIN GUY THAT IS VERY HELPFUL IN EVERY WAY POSSIBLE WITH ANY MATTERS I MAY HAVE HAD OR AM HAVING AT THE PRESENT TIME. HE MAKES MY EXPERIENCE WITH PUBLIC STORAGE & THE WAY THINGS ARE RAN WITH PUBLIC STORAGE CUZ THINGS CAN BE TRICKY SOMETIMES WITH EVERYBODYS INS & OUTS & HOW THINGS ARE RAN & THE SMALL PRINT WE SOMETIMES DONT READ SO THANX BUNCHES MR TERRENCE!!!! U MAKE MY DAY WITH PUBLIC STORAGE!!! U ROCK TERRENCE!!!๐ค๐ค๐ค๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ฝ๐๐ฏ๐ฏ๐ฏ๐ฏ
Clean. Lock hard to open. close @5:(
Teresa was wonderful, I was in there fast and easy and got my reservation completed within minutes!
This location has served me well! Terrence and Teresa helped me out tremendously when it came to switching from two units to one big unit. They went above and beyond to say the least! If you work with them they will go out of their way to do anything they can for you! 5 stars!
Terrence and Teresa gave me excellent service highly recommend this facility.
I rented on the internet for 43$ but when I showed up I was charged 58$ after the women at the desk adjusted my rental I now have rental set up for exact same space for 43$ will be moving on 31st, and suing for fraud
Hardley ever open when u go pay ur bill
Great place great location best deals in town Terrence an Tracey an Teresa where great
Went to this location to check on unit the place was awesome clean happy people got my space and Terrence and the two other lady's where great
I went today to this location to pay bill the lady's Teresa and Tracey where great great customer service
Only drawback is no entry after 6pm.