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Public Storage Self-Storage Units at 5550 Greenbelt Hwy, Louisville, KY
Address
5550 Greenbelt Hwy
Louisville,
KY
40216
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Indoor & Outdoor Storage Units
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10'x5'Online only price$ 48/moSmall 10'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 48 /mo $ 48Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 91/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 91 /mo $ 91Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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10'x15'Online only price$ 106/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 106 /mo $ 106Best Price Label+ one-time $29 admin feeHurry! -
8'x14'Online only price$ 113/moMedium 8'x14'- ground floor
- outside unit, rollup door
- drive up access
$ 113 /mo $ 113Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 117/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 117 /mo $ 117Best Price Label+ one-time $29 admin fee2 units left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Reviews ( 459)
Christian was very helpful and polite and respectful I loved her taking care of my needs
When I first got this storage unit it was affordable about a year or so later my original price had nearly doubled and now I'm paying $241 for a 10X15 storage unit when I go on to their website it shows that the same unit is about $100 what the 🤬 is it just me or am I being ripped off
Today I came looking for a unit Christian gray helped me she was very polite and very professional I highly recommend anyone to buy there storage unit from her thank you so much
Christian had such amazing costumer service and made the experience so easy, understandable & quick! Definitely recommend working with her!
Christian at Greenbelt is a rock star
I've been getting units at auction for over 4 years now. Won one at her location. Now the unit was on the last row of the facility
SHE WALKED IT
That doesn't happen. Ever
She alao made it the easiest for this old man. Much thanks and retain!!
Christian gray is the best worker I have ever dealt with at a storage unit! Always helpful and friendly, she makes your life easier! She should be the standard for every worker at your stores!
Christian was super awesome and helpful!!
Very clean & convenient location right on the Greenbelt hwy. I was onboard until the onsite person tried to charge my debit card on the 8th of February & my rent wasn’t due until 3/01/25 when I confronted her and asked why she couldn’t give me an answer. Attention please watch your bank accounts and keep your cards locked because they will try to charge you before your rent is due. I will never rent from them again it’s some shady dealings going on at that location. I also turned my lock in and never got reimbursed don’t know why??? Anyway pay attention to your transactions.
Nice and clean facility. Well maintained. Teresa is great to work with!!
Highly recommend Greenbelt location. Vanetta was friendly and incredibly helpful. I had never rented before and her knowledge made it a simple process.
I walked in and needed enough space to store everything I had left in my booth I had at peddlers mall , I had no idea what I was doing and how much space I needed. This wonderful lady name Christian was so helpful and guide-full. She was very polite and answered every questioned I asked. You don’t get this kind of great customer service from many people now days. She holds her self well and knows what she’s doing. I would highly recommend my family and friends if they ever needed a storage unit.
Christian was so helpful and had a great attitude and just so understanding. I recently saw her on property working. She did a great job salting the pavement in front of the office to ensure customer safety. I also seen her checking all the locks one by one in the sleeting rain. That’s dedication. Keep up the great work.
She was super helpful with all of my questions. She has such a positive attitude. Thanks again Christian
1yr later I'm still dealing with public storage had to upgrade to a bigger one and it barely cost me a little extra and once again Ms. Vanetta was very helpful in assisting me just try not to get locked in after hours because that was frustrate you on trying to get out 😁😁
During one of the most horrible times for our family, it was such a pleasure to have Vanetta be so kind and patient with us.
She took the time to explain the process throughly and couldn’t be more helpful as are new customers and new to how everything worked! Thanks again! I will definitely recommend this facility. 5 Star Service!!!
I had difficulty accessing my outside storage Unit because of two large wasp nest on the out side of the unit. So I went back to the front desk to ask for help . Vanetta the front desk clerk was more than helpful she did everything possible to make sure the pests were gone . She went above and beyond to make sure I could access the unit without getting stung. I so appreciated her help, she was great. However I know this is not her respobsibulity but to me personally the units are over priced and are not temperature control . I pay over 300.00 a month for a outdoor storage without termperture control. Thank goodness for great help.
Greetings: this is a review showing the great job Ms. Vanetta is doing keeping the property up this is Mr. James 2119 letting ownership know
Vanetta is the best, she is very helpful every time I call her for help, she deserves a big raise😍
Vanetta was very helpful and very pleasant and polite. She’s is very reason why I am here renting today.
Great service
Vanetta was was very nice, helpful and professional. We could use more people like her in the workforce. I give her 5 stars!
I would definitely recommend Public Storage on Greenbelt Hwy.Ms. Vanetta was very nice and very helpful. Thank you Ms. Vanetta!!
Ms Vanetta seems like she always at work. Great personality and always a pleasure to talk to
Great atmosphere in the workplace, willing to help and also to listen. Great variety.
Clean and felt safe
Horrible
Vanetta, at the Greenbelt Hwy location, is one of the best property managers I’ve encountered. I’ve had several units at Greenbelt. She is very helpful and accommodating. Answers all questions and knows the property very well. Thank you Vanetta for all you do.
Ms Vanetta is absolutely amazing!!!
Vanetta was great help thanks a lot!! Nice lady!!
I had a great experience with public storage for this to be my first time needing a storage unit. Mrs Vanetta was very nice and sweet and down to earth. Very good customer service
Meet Ms Vanetta and had a good experience with her she answered my questions very polite very patient and explained everything to me that I didn't understand good access to the company
Vanetta was the most businesslike and professional person I have dealt with at Public Storage
I appreciate Vanetta's help and patience.
Property manager Jamika was super helpful & knowledgeable.
Glad I pick Public Storage for my storage needs!
Very friendly and professional Vanetta
My experience this past weekend started with a call where I spoke to Miss Vanetta about available shipping boxes. She was very friendly and the info she provided was helpful. When I arrived at the facility, Miss Vanetta had what I needed ready and waiting for me. After a quick conversation and a good laugh, I was on my way. Although I didn't need a storage rental this time, I would do business at the Greenbelt location just based off the customer service.
Vanetta, the attendant in office, was tremendously helpful and friendly!!! I truly enjoyed speaking with her!! I hope to see and talk with her again when I’m at the facility!! Vanetta is a great asset to the company!
We absolutely love this storage unit facility. Vanetta at The Greenbelt is amazing customer service rep. We need more like her . We've been customers for many years, and we look forward to many more to come. Steven S.
Jamika & Tiffany were very helpful & knowledgeable.
Thank you all. 😊.
This was my first time having to rent a storage facility. Everyone was helpful.. The biggest & best help I got was From Vanetta Post.. she made things easier on a very hectic day… Was Very Polite & helpful… I was so Scattered brain & she made life easy for me. Great Place to store Your things.. I had stopped @ 2 other facilities & waited for over 1 hour @ the office…No One ever showed up.. NOT HERE!! Office was open!! Great Place!!
Ms. Vanetta was very knowledgeable and helpful with picking out and showing me a unit. She was professional and down to earth. Thanks Ms. Vanetta ❤️
I've been a storage renter for a while and met many storage managers while renting. They have been very kind and courtious. But would love to make speicial mention of Vanetta Post, Pubic Storage, Greenbelt. She has has provided very good exception service and has been very accomodating with any request. Thank you, Vanetta Post.
Vanetta was super helpful and extremely nice. She answered every question and was extremely knowledgeable about the situation I was having. I recommend this storage due to the service and security of the property.
The lady in the office was pretty rude
Vanetta was awesome!! She is so helpful! She took a load off of my moving process. Thank you so much!!
Miss Vanetta was very polite and friendly. She is very professional, does her job well
Great experience great customer service Ms Venetta was very nice and professional
Mrs Vanetta was very helpful and kind
Pubic Storage 26552
VANETTA VERY WELL SPOKEN AND A PLEASURE TO BE IN HER PRESENCE.
Vanetta gave me incredible service. Helped me with my storage questions. She awesome
Public Storage is the only one I use and have been for years. It's close and convenient. What can I say about Ms.Vernetta, well she was great. She is nice and friendly, I really appreciate her she is a very sweet lady. She showed me where my unit was and she has great customer service.
Thank You Ms.Vernetta 👍😀👌
Ms. Vanetta is very helpful, knowledgeable, kind and efficient when sharing information in a manner that is easy to understand. She made the experience with Public Storage a pleasant one. I would recommend this location to anyone because Ms. Vanetta is on the job! So, refreshing, great customer service with a smile!!!
Vanetta is very helpful and an awesome employee with great customer service, Thanks for being awesome!
Vanetta is the sweetest lady. She called me back about an issue and instead of sounding like a tired robot, she spoke with personality and charm. More places need a Vanetta.
I lost my keys on public storage property, greenbelt hwy. Vanetta located my keys and stayed after her work hours ended so I could have time to pick up my keys. Thank you so much Vanetta & public storage.
Vanetta was very helpful when I visited to inquire about rental space. She was kind and I truly appreciated her help with choosing the correct size for my needs.
Easy access and friendly staff.
Lesley and Melvin went above and beyond. They were such a great help. Thank you so much.
Friendly place and cheap prices.
Melvin and Lesley were awesome!
Made the process super fun and easy!!!
Mrs Vanetta was amazing best service I've ever experienced Thanks so much
Vanetta was helpful to me at the storage.
Excelente trato
This a nice storage place. The lady yanetta was very nice and helpful
The facility was nice and clean and Lesley was very helpful with answering all my questions I would recommend.
Leslie was very helpful with my questions.
She is doing an amazing job so I wanted to say thank you!
Ms Vanetta is a very nice person that is a blessing in helping people out. She is by far the best person I have ever encountered at public Storage. Thank you and may God bless you.
Ms Vanetta showed us one of the storage units today. She was so very nice and informative about pricing and everything .
She has a cute sense of humor and a beautiful smile.. Thankyou Ms Vanetta
Without warning, I arrived desperately needing a storage unit. I found Ms. Valetta about to end her day and go home. She didn't hesitate, she explored every option available and explained it all in detail. Professional and proficient in every way. Then I found out it was her day off and filled in for the need. Great ambassador for public storage
Definitely 5 star VANETTA IS THE BEST 100 percent recommendation
We had no problem renting the space from Vanetta good job.
Vanetta was the nicest, kindness person. She helped me and was there on site to make a payment where I didn't have to run around store to store
Mrs Vanitta Was So Friendly And Helpful And I will Recommend Public Storage To Everyone 😃😃
Has trouble with gate on occasion. Also raised the rent so I will be finding another place.
Beautiful Vanetta afforded me an absolute pleasant, inviting and super warm experience yesterday while securing a storage unit. Her magnetic personality is an absolute winner! She is undeniably meticulous, detailed and unwaveringly engaging. Evidently she is an invaluable asset to this company. A million thanks Vanetta for extending your kindness, professionalism and warmth to me and my family.
Made my payment with Vanetta today. She was awesome.
Very helpful and friendly staff. The entire process was smooth and efficient. Vanetta is not only knowledgeable, but very personable as well.
Received Great Customer Service from Vanetta
I have the up most regards to Vanetla she was extremely helpful. She was very professional and knowledgeable . She explained all of my options and answered all of my questions without any hesitation. She knows her job and it shows . You can tell she enjoys helping people. I would recommend to anyone looking for storage to use PUBLIC STORAGE. If you are looking for storage in the Louisville, Ky area go to see Vanetla .
Ms. Vanetta was very nice and prompt and made sure I knew all I needed to know to make this a great fast experience.
Stress free experience, Vanetta was resourceful
Ms.Vanetta was very helpful and patient. She walked me to two different units to compare sizes and needs. She answered all my questions (and there were a lot) with a great attitude and made sure I understood everything before leaving.
The unit price is decent with half off the first month and a few bucks off per month if done online.
Vanetta was very nice and polite. Having a good experience so far. Plus they work with you.
I highly recommend Public Storage at 5550 Greenbelt Hwy. Ms. Vanetta was my angel today. Thank you Ms. Vanetta. Jesus loves you!
My storage
Best storage place. Easy access. Good pricing. Christie the property manager was so helpful.
Great people
Thank you to Christie, she helped me out fast.
Christie thank you for all your help
Ronda provided good service.
Great service from staff and went above and beyond to help me with my issue.
Vickie is great. Knows her stuff, sweet lady.
Vickie is awesome! She really knows her stuff!!
Christie was great
Very nice and highly recommended with Vanette
Had some hiccups getting into our unit but employee Vanetta was very attentive and took care of everything for us.
You're not a good place to take anything that you owe to. Storage their communication skills just messed up. And they keep raising the rates. Truly not a good place to put anything in storage. They will cut your locks off without verifying or getting in touch with you. And then make you buy more locks if you catch up when you was supposed to been late when you're not late. So my suggestion to you is to find someone else better than public storage.
Excellent Service, thank you Christie...
Vickie did a good job
Alex and Vickie were great
I rented a storage unit from them since 2019 and my unit was broken into three separate occasions. When trying to reach management. There's usually no one available or you hear back says later. I would not recommend this facility to anyone. And the rent hikes are astronomical for lack luster security.
Vickie is awesome at here job
Vickie was very helpful. Great at her job
Vickie did an amazing job with explaining the rental process and charges that will be charged monthly. Showed us our unit and made sure we knew how to operate the gate using the app.. thanks Vickie and Public storage..
I needed to store some music equipment and Vickie helped me with finding a perfect space for everything I had. She’s fantastic and so helpful!
Vickie was very helpful, she made sure that I understood where my unit was , and that I understood the gate access. I would recommend any day
Had to move instantly and I thought I wouldn’t have anyway to store my items right then and there I showed up to public storage at the green belt location where Christie met with me and got me something going right away great service thank you guys so much
Nice place. Friendly people.
Vickie was amazing, she helped me with a new very clean unit. I felt at home with her warm and inviting smile and patience with helping me set up everything in less than 15 minutes.
Vickie is always very helpful
Worst place to store your belongings. Too many break in, the worst part is they do not notify you that your belongings had been stolen. A great piece of no one cares about your property.
Christina did great helping me decide which space better fit my needs.
Christina & Scott did great on the first rental
Vickie gave me great service
Vickie was great
Dial office Deb broken in 2 weeks ago, the DVR was taken, so are units has not had camer's 10 for 2 weeks. So happens my unit that in broken into. That's not a fun feeling you would think. Putting cameras back on the place was the main priority.
Vickie was very helpful with storage needs
Vickie was very helpful
Vickie was great with helping me
Kelsey was so sweet she was very professional and helped me so much
Kelsey was amazing and very helpful today! Would recommend Public Storage any day!
Sherri was amazing!!!!!
Vickie was very helpful with our storage needs
Vickie has great customer skills
Vickie has been the most helpful person! She answered all my questions so professionally and was extremely knowledgeable. I recommend going to get storage space with her any time you need storage!
Update: I had an issue with my storage and Vickie was amazing again! She handled it professionally. Cant say enough good about her!
Vicki Was Very Nice And Accurate
Pam and Vicki had excellent customer service
Vickie has been absolutely wonderful from day 1!! She is very knowledgeable and has gone the extra mile by reaching out to me, ensuring that my belongings are secured and safe. She has great customer service and I highly recommend this storage facility just because of my over all experience with her. Thanks Vickie for being great!
Vickie gave us great customer service
Vickie was very helpful today
Vickie was great
Pamela at Publix storage was so helpful and I am grateful.
Vickie gave us great service and property is so clean
my experience with the new person Kelly and Vicky were great Kelly answer all my question and had great customer service thanks you guys for all of the help
Vickie was very helpful with my storage needs
They're always late taking my blue lock off. So I'm stuck another month. And my account started off $103 and now before late fees it's $130 from beginning. This is against our laws in any state
Kelly was awesome! She took the time to show me around and make sure I understood how everything works!
Vanetta was very personable, friendly, and fun to deal with! I highly recommend her and the service this facility provides
Vicki is always so pleasant knows everything you could ask about storage.
Vicki is a plus for sure. She had all answers about storing and unit sizes. She is a great employee for your facility
Vickie is great to work with. Highly recommended
Vickie was a great help. Very polite, knowledgeable and answered all my questions.
Ms Vicki was very nice, helpful, and knowledgeable. Set up was easy! Thank you
Kelly is very sweet and caring and made the move in process very easy and was very pleased
Alyssa was so much help today
Kelly was a wonderful help. Excellent
Very helpful & friendly
Good service from Kelly
Great service
Ms Kelly was very helpful today and help me get everything figured out and very awesome service.
Jackie was a great help
Tim has been excellent to work with. Courtesy goes a long way and it is much appreciated. I love the location, the intro rates and ease of the online reservation process.
Staff was helpful, friendly and knowledgeable about packing products and storage.
Jackie Rocks! Her kindness and knowledge was awesome. She had the answers to any questions and was spot on in her knowledge of the unit, pricing, and location. Give her a raise!
Jackie was absolutely wonderful. Helpful in every way and very friendly
Most of the time when you go by there, nobody there. Have to make payment by phone and pay $10.00 more!!! Bad business.
Tim was wonderful made me feel at home he’s gonna be a great asset to your company
i like tim and jackie. good customer service.
Horrible!!!!! They charge you extra fees, and when speaking with the manager he doesn’t help or want assist with any questions, he’ll hang up on you. I’ll never utilize these ppl again.
I love Jackie,very professional and informative
Nice and fast good service
Alyssa was amazing and helped me with everything I needed. Jackie and time
Jackie, I wish there were 10 STARS!!!
Jackie was great!
Jackie
Professional and very easy to work with
Very professional explained throughly, my visit to public storage very pleasant, if the world has better workers like Jackie the world would be a better place.
Ms.Jackie was very nice, she explained things very well. And made me feel comfortable leaving my belongings here.
The storage units are clean and secure, you can add your own lock along with the lock that you purchase from the facility, I just rented the storage unit today, so that is all the information I can provide at this time.
Put my things in the the storage unit and everything was stolen the next day. Don't trust these folks. The ppl even live in the back of the office...weird...
Patrick and Jackie are great they need a pay raise I came in today for a storage got shown and went back in did paper work they were great answered every question with a smile thanks so much
Jackie was very friendly and knowledgeable about the rental so it was a pleasure doing business with her
Call thanks Jackie Jessica they was wonderful
Jackie and Jessica gave great customer service!! Thanks ladies
Jackie did an amazing job getting me together and training at the same time
Alyssa is the bomb!!! Go see her!!!
Heather is Top Notch she was very professional and helpful I would recommend public storage their outstanding
JOHN AND HEATHER WERE THE BEST
Shout out to Heather. She was very helpful!! I really needed my keyboard but it was in an area I could not reach and she grabbed it for me!!!! Little things can really make someone’s day!! Thanks Heather! 🙂
Very nice and professional the manager Heather was very helpful 👍
Wonderful service by Heather! The air was clean and welcoming! Beautiful customer service! Wonderful explanation and break down of all the details! Much appreciated! May Yeshua Jesus bless her and her family. 😇🕊️🌹✝️✡️🌈
Heather was the best and I wouldn't choose any other. The kindness and hospitality was vary professional and worming!
Very professional and was quite nice respectful did an amazing job
Heather had great customer service and she was very helpful nice and understanding. I will be using this location again in the future because of her.
Well my storage unit was ok until I went to move my items out of the unit may 22,2022 and they were wet molded and I didn’t get any pictures of the storage being wet cause I had people move me but you can see as we loading into the storage they tracking water on the truck we got those pictures but when I tried to go back out there to get pictures they rented it on the 29 and they never pick up phone I’m over this so I’m getting a lawyer
Alyssa has been great in helping us with finding the right unit for us and truly explains things to you rather than trying to rush the process, grateful to find such wonderful customer service
These people are great. So helpful. I wish that more people were as professional an courteous as Alyssa. Pleasure to have been served by her.
Alyssa is Great! 👍🏻
Alyssa @ the Greenbelt Location in Louisville, KY. is a true pleasure to work with in getting help with a reservation, accessing my entrance gate code, and answering any of my questions about my monthly billing. She has one of the sweetest personalities I have come across for doing business, and was very helpful to me. She has a great attitude and doesn`t seem to mind going out of her way to help me. I would definitely recommend Alyssa to others needing help in the future for their storage unit needs@ a Public Storage location in Louisville. She is a valuable asset to this company and should be commended for doing a great job.
From David A.Key in Louisville, KY.
Alyssa was awesome. Great help and very friendly
Alyssa was amazing!!! You guys just didn’t have a big enough unit that I would need.
I warn you the entrance door hardly ever works please do not rent in this place as you will waste your time and money
Brandon was awesome I love coming in and seeing him there very please T to be around
Can I just say that Brandon the property manager at the Greenbelt location was my knight in shining armor today. My car battery died on the location and he went over and beyond the call of duty to help me and I am forever grateful for him and I am so glad I rented from him.
Had a very good experience when I went in. Brandon helped with the situation I was in and had the patience from the time I called to the time I came in. Very understanding, helpful, and fast.
Brandon was amazing dedicated and got me jn a unit for a great price.hard to come by workers who care anymoree thank you brandon
Tracy was awesome she help us everything and helped us understand everything
Jackie at Public Storage on the Greenbelt is the best. Very professional and polite. She resolved the issue I was having online and was able to do everything in store!!!
Wanna Shout Out Jackie!! She Awesome Customer Service Very Kind!! And She Made Everything possible For Us!
Jackie was very nice and respectful and service was great
Charles D is the FREAKING BEST 🤞🏾 GREENBELT PUBLIC STORAGE GO SEE HIM‼️ SUPER HELPFUL AND KNOW WHAT HE IS DOING PERIOD💯
Charles was super helpful and super professional! Great experience!
Very clean and affordable. staff very nice and reliable.
Charles walked me to my unit and showed me how to download the app to get into the gate !
Charles Davis is a very patient and polite CSR. He took his time with me and answered all of my questions. Not many CSR are as polite and understanding as he was and I thank him for it. I recommend going to this storage facility and speaking with him about a storage unit. Thank you again Mr. Davis
I called the storage unit prior and spoke with Charles and he provided me all the Iinformation I was looking for. On the day I had reserved the unit, he made me out to be a liar, telling me things that did not match up with what he said on the phone. He was very rude, unprofessional and even lied and said he did not speak to me over the phone but earlier in the rental process he admitted he got my email wrong when he spoke to me on the phone. I was Told from someone else who rents through them not to do it because of this exact situation. I tried to give them a chance and the same situation happened to me. I would Definitely not recommend public storage if their employees are going to act in this type of way. I will Never do business with them. Charles is TERRIBLE!!!
Charles was an extremely good help today while I searched for boxes, he knew his stuff and made the process a pleasure. This is my place moving forward.
Charles made the whole process to rent a unit seamless. He has incredible customer service skills and I’ll definitely be recommending this location because of him!
Charles was awesome! Super fast and efficient!
Charles D was outstanding with Professional service, Excellent service and awesome Property Manager.
Thanks!
Charles D & RonYel F.
Charles was an extremely good help during my rental prices on today!