Save Impression

Address

5550 Greenbelt Hwy
Louisville, KY 40216
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7369

502-632-7369

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7369

502-632-7369

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 27/mo
    Online only price
    Memorial Day Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 27/mo $54
    Online only price
    Memorial Day Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 87/mo
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 87/mo $ 87
    2 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
  • Save Impression

    10'x15'
    Online only price
    $ 111/mo
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 111/mo $ 111
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 130/mo
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 130/mo $ 130
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    14'x16'
    Online only price
    $ 165/mo
    Large 14'x16'
    • Outside unit
    • Drive-up access
    $ 165/mo $ 165
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    15'x16'
    Online only price
    $ 167/mo
    Large 15'x16'
    • Outside unit
    • Drive-up access
    $ 167/mo $ 167
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    14'x20'
    Online only price
    $ 187/mo
    Large 14'x20'
    • Outside unit
    • Drive-up access
    $ 187/mo $ 187
    1 unit left!
    Limited availability

    No Obligation

Self-Storage Near Louisville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 342)

May 27, 2023
Google Public Storage Jose Cosme
Vickie gave us great service and property is so clean
May 4, 2023
Google Public Storage Jeff Mitchell
my experience with the new person Kelly and Vicky were great Kelly answer all my question and had great customer service thanks you guys for all of the help
May 1, 2023
Google Public Storage Mark Badgett
Vickie was very helpful with my storage needs
April 30, 2023
Google Public Storage Crystal Summitt
They're always late taking my blue lock off. So I'm stuck another month. And my account started off $103 and now before late fees it's $130 from beginning. This is against our laws in any state
April 24, 2023
Google Public Storage Deanna Ahmed
Kelly was awesome! She took the time to show me around and make sure I understood how everything works!
April 23, 2023
Google Public Storage Byron Board
Vanetta was very personable, friendly, and fun to deal with! I highly recommend her and the service this facility provides
April 20, 2023
Google Public Storage Jessica Morrison
Vicki is always so pleasant knows everything you could ask about storage.
April 15, 2023
Google Public Storage Melissa Gates
Vickie was very helpful and just plain awesome!
April 15, 2023
Google Public Storage Jade Perry
Vickie has been the most helpful person! She answered all my questions so professionally and was extremely knowledgeable. I recommend going to get storage space with her any time you need storage!
April 15, 2023
Google Public Storage Shannon
Vickie was a great help. Very polite, knowledgeable and answered all my questions.
April 15, 2023
Google Public Storage Rodney Patterson
Vickie is great to work with. Highly recommended
April 15, 2023
Google Public Storage Rita Callihan
Vicki is a plus for sure. She had all answers about storing and unit sizes. She is a great employee for your facility
April 12, 2023
Google Public Storage Deanna Dee
Ms Vicki was very nice, helpful, and knowledgeable. Set up was easy! Thank you
April 1, 2023
Google Public Storage charlotte wise
Kelly is very sweet and caring and made the move in process very easy and was very pleased
March 31, 2023
Google Public Storage Lynn Hubbard
Alyssa was so much help today
March 29, 2023
Google Public Storage Kevin Brown
Kelly was a wonderful help. Excellent
March 17, 2023
Google Public Storage Paul Bryant
Stress free experience
March 14, 2023
Google Public Storage Ronnie BIshop
Very helpful & friendly
March 13, 2023
Google Public Storage Carl Thomas
Good service from Kelly
March 7, 2023
Google Public Storage antwain muckle
Great service
March 1, 2023
Google Public Storage Youngjohnnyboi Boi
Ms Kelly was very helpful today and help me get everything figured out and very awesome service.
February 15, 2023
Google Public Storage solomon slinker
January 17, 2023
Google Public Storage art bowdre
Jackie was a great help
January 14, 2023
Google Public Storage Denise Polk
Tim has been excellent to work with. Courtesy goes a long way and it is much appreciated. I love the location, the intro rates and ease of the online reservation process.
January 12, 2023
Google Public Storage Pamela Mayes
Staff was helpful, friendly and knowledgeable about packing products and storage.
January 10, 2023
Google Public Storage Deloris Roarx
Most of the time when you go by there, nobody there. Have to make payment by phone and pay $10.00 more!!! Bad business.
January 10, 2023
Google Public Storage Kim Kelty
Jackie was absolutely wonderful. Helpful in every way and very friendly
January 10, 2023
Google Public Storage Jonell Lykins
Jackie Rocks! Her kindness and knowledge was awesome. She had the answers to any questions and was spot on in her knowledge of the unit, pricing, and location. Give her a raise!
January 10, 2023
Google Public Storage Tim G (ExposedComic)
January 8, 2023
Google Public Storage Alvita Sutton
Tim was wonderful made me feel at home he’s gonna be a great asset to your company
January 5, 2023
Google Public Storage Brenda Miller
I love Jackie,very professional and informative
January 5, 2023
Google Public Storage Lesean Jefferson
i like tim and jackie. good customer service.
January 5, 2023
Google Public Storage Jackesha Whittle
Horrible!!!!! They charge you extra fees, and when speaking with the manager he doesn’t help or want assist with any questions, he’ll hang up on you. I’ll never utilize these ppl again.
December 30, 2022
Google Public Storage dontay dunnaway
Alyssa was amazing and helped me with everything I needed. Jackie and time
December 30, 2022
Google Public Storage T Thompson
Nice and fast good service
December 28, 2022
Google Public Storage Robin Dobbins
Jackie, I wish there were 10 STARS!!!
December 23, 2022
Google Public Storage Kristen Hughes
Jackie was great!
December 20, 2022
Google Public Storage Dion C
Jackie
December 7, 2022
Google Public Storage Tracy Coward
Professional and very easy to work with
November 30, 2022
Google Public Storage Kisha Sanders
Ms.Jackie was very nice, she explained things very well. And made me feel comfortable leaving my belongings here.
November 30, 2022
Google Public Storage Denise Riley
Very professional explained throughly, my visit to public storage very pleasant, if the world has better workers like Jackie the world would be a better place.
November 28, 2022
Google Public Storage Trina “TrenaD” Duke
The storage units are clean and secure, you can add your own lock along with the lock that you purchase from the facility, I just rented the storage unit today, so that is all the information I can provide at this time.
November 12, 2022
Google Public Storage Bryant Johnson
Put my things in the the storage unit and everything was stolen the next day. Don't trust these folks. The ppl even live in the back of the office...weird...
November 7, 2022
Google Public Storage Carol Renz
Patrick and Jackie are great they need a pay raise I came in today for a storage got shown and went back in did paper work they were great answered every question with a smile thanks so much
November 1, 2022
Google Public Storage Ollie Hall
Jackie was very friendly and knowledgeable about the rental so it was a pleasure doing business with her
October 25, 2022
Google Public Storage Arthur Simson
Call thanks Jackie Jessica they was wonderful
October 18, 2022
Google Public Storage Martha Bohannon
Jackie and Jessica gave great customer service!! Thanks ladies
October 11, 2022
Google Public Storage Miracle Mack
Jackie did an amazing job getting me together and training at the same time
October 3, 2022
Google Public Storage Liberty world boo
Alyssa is the bomb!!! Go see her!!!
September 9, 2022
Google Public Storage Kenya Davis
Heather is Top Notch she was very professional and helpful I would recommend public storage their outstanding
September 2, 2022
Public Storage Cynthia Robinson
How often do the fees get raised
September 2, 2022
Google Public Storage Tonya Lee
JOHN AND HEATHER WERE THE BEST
September 2, 2022
Public Storage Cynthia Robinson
Is it legal to raise the fee 27 dollar more
September 1, 2022
Google Public Storage denzel walker
August 27, 2022
Google Public Storage emonie walker
Shout out to Heather. She was very helpful!! I really needed my keyboard but it was in an area I could not reach and she grabbed it for me!!!! Little things can really make someone’s day!! Thanks Heather! 🙂
August 25, 2022
Google Public Storage Jeremy Quiggins
Very nice and professional the manager Heather was very helpful 👍
August 23, 2022
Google Public Storage Irene Rose Brown
Wonderful service by Heather! The air was clean and welcoming! Beautiful customer service! Wonderful explanation and break down of all the details! Much appreciated! May Yeshua Jesus bless her and her family. 😇🕊️🌹✝️✡️🌈
August 21, 2022
Google Public Storage KingdomStudioRecordings Ahch Chopp
Heather was the best and I wouldn't choose any other. The kindness and hospitality was vary professional and worming!
August 19, 2022
Google Public Storage Momma Christy
Very professional and was quite nice respectful did an amazing job
August 11, 2022
Google Public Storage Hle Juwop
Heather had great customer service and she was very helpful nice and understanding. I will be using this location again in the future because of her.
August 4, 2022
Google Public Storage Byrd’z Nest Productions
August 1, 2022
Google Public Storage Shanetta Nelson
Well my storage unit was ok until I went to move my items out of the unit may 22,2022 and they were wet molded and I didn’t get any pictures of the storage being wet cause I had people move me but you can see as we loading into the storage they tracking water on the truck we got those pictures but when I tried to go back out there to get pictures they rented it on the 29 and they never pick up phone I’m over this so I’m getting a lawyer
July 29, 2022
Google Public Storage Rita Thompson
Alyssa has been great in helping us with finding the right unit for us and truly explains things to you rather than trying to rush the process, grateful to find such wonderful customer service
July 24, 2022
Google Public Storage Shelby Yates
These people are great. So helpful. I wish that more people were as professional an courteous as Alyssa. Pleasure to have been served by her.
July 1, 2022
Google Public Storage Russell Pugsley
Alyssa is Great! 👍🏻
June 22, 2022
Google Public Storage alan key
Alyssa @ the Greenbelt Location in Louisville, KY. is a true pleasure to work with in getting help with a reservation, accessing my entrance gate code, and answering any of my questions about my monthly billing. She has one of the sweetest personalities I have come across for doing business, and was very helpful to me. She has a great attitude and doesn`t seem to mind going out of her way to help me. I would definitely recommend Alyssa to others needing help in the future for their storage unit [email protected] a Public Storage location in Louisville. She is a valuable asset to this company and should be commended for doing a great job. From David A.Key in Louisville, KY.
May 26, 2022
Google Public Storage paula roberson
Alyssa was awesome. Great help and very friendly
May 23, 2022
Google Public Storage Alexandra Kuprion
Alyssa was amazing!!! You guys just didn’t have a big enough unit that I would need.
May 16, 2022
Google Public Storage Williene Sistrunk
May 15, 2022
Google Public Storage Rafael A
I warn you the entrance door hardly ever works please do not rent in this place as you will waste your time and money
April 30, 2022
Google Public Storage Keisha Fulson
Can I just say that Brandon the property manager at the Greenbelt location was my knight in shining armor today. My car battery died on the location and he went over and beyond the call of duty to help me and I am forever grateful for him and I am so glad I rented from him.
April 30, 2022
Google Public Storage Angela Reese
Brandon was awesome I love coming in and seeing him there very please T to be around
April 29, 2022
Google Public Storage Alicia Phillips
Had a very good experience when I went in. Brandon helped with the situation I was in and had the patience from the time I called to the time I came in. Very understanding, helpful, and fast.
April 22, 2022
Google Public Storage Kevin Roen
Brandon was amazing dedicated and got me jn a unit for a great price.hard to come by workers who care anymoree thank you brandon
April 6, 2022
Google Public Storage Santana Cissell
Tracy was awesome she help us everything and helped us understand everything
March 25, 2022
Google Public Storage Rasheedah Wilson
Jackie at Public Storage on the Greenbelt is the best. Very professional and polite. She resolved the issue I was having online and was able to do everything in store!!!
March 25, 2022
Google Public Storage G Marco
March 24, 2022
Google Public Storage Tim G. Malone
Wanna Shout Out Jackie!! She Awesome Customer Service Very Kind!! And She Made Everything possible For Us!
March 7, 2022
Google Public Storage Carey Hayse
March 4, 2022
Google Public Storage Quan Mccraney
Jackie was very nice and respectful and service was great
March 3, 2022
Google Public Storage Julia Grew well
Charles was super helpful and super professional! Great experience!
March 3, 2022
Google Public Storage Kayla Davis
Charles D is the FREAKING BEST 🤞🏾 GREENBELT PUBLIC STORAGE GO SEE HIM‼️ SUPER HELPFUL AND KNOW WHAT HE IS DOING PERIOD💯
February 28, 2022
Google Public Storage Brandi Wilson
Very clean and affordable. staff very nice and reliable. Charles walked me to my unit and showed me how to download the app to get into the gate !
February 26, 2022
Google Public Storage Lee
Charles Davis is a very patient and polite CSR. He took his time with me and answered all of my questions. Not many CSR are as polite and understanding as he was and I thank him for it. I recommend going to this storage facility and speaking with him about a storage unit. Thank you again Mr. Davis
February 25, 2022
Google Public Storage Kaelin R.
I called the storage unit prior and spoke with Charles and he provided me all the Iinformation I was looking for. On the day I had reserved the unit, he made me out to be a liar, telling me things that did not match up with what he said on the phone. He was very rude, unprofessional and even lied and said he did not speak to me over the phone but earlier in the rental process he admitted he got my email wrong when he spoke to me on the phone. I was Told from someone else who rents through them not to do it because of this exact situation. I tried to give them a chance and the same situation happened to me. I would Definitely not recommend public storage if their employees are going to act in this type of way. I will Never do business with them. Charles is TERRIBLE!!!
February 20, 2022
Google Public Storage Cynthia Long
Charles was an extremely good help today while I searched for boxes, he knew his stuff and made the process a pleasure. This is my place moving forward.
February 19, 2022
Google Public Storage R S
Charles made the whole process to rent a unit seamless. He has incredible customer service skills and I’ll definitely be recommending this location because of him!
February 19, 2022
Google Public Storage Rebecca Schaefer
Charles was awesome! Super fast and efficient!
February 11, 2022
Google Public Storage Philip Joseph F. Sackellah
Charles D was outstanding with Professional service, Excellent service and awesome Property Manager. Thanks!
February 6, 2022
Google Public Storage Randy Bolton
Nice and clean facility. Well maintained. Teresa is great to work with!!
January 28, 2022
Google Public Storage Scott Carstens
Charles D & RonYel F.
January 28, 2022
Google Public Storage Bear
Charles a as a fantastic help today during rental of my unit. Thanks Charles!
January 17, 2022
Google Public Storage Bruce Allen
Charles was an extremely good help during my rental prices on today!
December 20, 2021
Google Public Storage DaShon Davis
Very clean and great people.
December 16, 2021
Google Public Storage Bruce Williams
Charles was a good help and we got everything handled!
December 14, 2021
Google Public Storage Chris Cox (Big Smo)
The property mgr. Charles was very helpful. Great customer service.
December 6, 2021
Google Public Storage Musheer Al-Uqdah
Charles is one helluva property manager over at this location!
December 4, 2021
Google Public Storage Bridgette From The 502
Charles' customer service excellent! I'd recommend this location anytime!
December 2, 2021
Google Public Storage 2022 Go Getter
On a day like today I really needed to meet Charles over at Public storage on Greenbelt Hwy!! He was very helpful in providing detailed information pertaining to my family's storage needs, he was super polite and kind (which is truly rare these days in genuine form) Thanks Charles,You are an amazing individual! Keeps the property safe and secure as he is On site 24/7 definitely recommend THIS location for your storage needs!
November 18, 2021
Google Public Storage Kimberly Woodrome
Angel and other lady that was working are great. They was very good about going over everything and answered all my questions. Very friendly and I have no complaints at all. They walked me thru all of it.
November 15, 2021
Google Public Storage Ricco Cannon
October 29, 2021
Google Public Storage Bobby Mitchell
Charles was very nice and helpful. He explained everything very well.
October 28, 2021
Google Public Storage Maurice Johnson
Charles was truly a helpful man during my visit and rental of unit on today. This guy made the process and current personal situation painless. Thank you Charles!
October 22, 2021
Google Public Storage Miranda Mccubbins
Charles,he is a great customer service rep,he was very, very helpful, nice.He walked through everything step by step.All around great guy!!!!!!
October 21, 2021
Google Public Storage Shellyse Baines
October 18, 2021
Google Public Storage Teresa Williams
Charles and his staff were extremely helpful, friendly and all around amazing. I would definitely recommend this place for your storage needs!!
October 18, 2021
Google Public Storage Dorothy Linville
Very good experience. Charles is a delight to work with. Very good person!😊
October 16, 2021
Google Public Storage Carrie Russell
Charles D. This young man is so good at helping customers and kind to me by explaining everything u need more people like that
October 16, 2021
Google Public Storage Wayne Ferguson
Charles D. Was extraordinary today and any time I've dealt with him since he's been with the company, this guy is a true asset!cannot wait to support this young visionaries dreams and visions moving forward. Weather Public storage or in his personal walk in life! Major confidence booster for a guy having a rough day today, Charles was the epitome of being a human being!
October 15, 2021
Google Public Storage Merranda Lachalmelle
October 14, 2021
Google Public Storage Paul Beckman
I really appreciated Charles' help and professionalism! Gonna be a good relationship moving forward, couldn't have met a better person at Public storage on today! Awesome asset to the world we live in!!
October 14, 2021
Google Public Storage Terri B
Charles D., manager at Greenbelt location is always friendly and polite. We misplaced the keys to our lock and he put in a request to get the current lock removed. He contacted me immediately once the lock had been removed so we could access our storage. Charles drives around the storage area and has been available to help us whenever we needed some assistance.
October 9, 2021
Google Public Storage Ms Exclusive
Charles was Fantastic...quick easy and efficient...very knowledgeable
October 7, 2021
Google Public Storage Tonya Daley
Charles was Every helpful and kind and sweet and every experience and answer all my questions
October 7, 2021
Google Public Storage Dodie Riley
Charles was extraordinary he was so nice and knowledgeable! Worked out all of my storage needs! Will most certainly reccomend!
October 1, 2021
Google Public Storage Shirley Kiper
Charles is great and nice guy
September 18, 2021
Google Public Storage Rita White
Charles D made sure everything was to my satisfaction. He has such a polite and positive attitude. This made such a big difference on a hot move-in day. He is truly a great asset to the company. I wish more companies had employees with his customer service skills.
September 17, 2021
Google Public Storage Felicia Denney
Was able to reserve and unit on my phone within seconds. Super easy. The property manager Charles was very helpful in making sure I had all the access and directions. Highly recommend!
September 16, 2021
Google Public Storage Stephanie Bright
The gentleman was very helpful & nice.
September 12, 2021
Google Public Storage Doug Young
Excellent service and the right attitude
September 12, 2021
Google Public Storage charles stallard
Very nice place
September 11, 2021
Google Public Storage Samantha Trummer
Definitely recommend. Great service!! Charles is awesome and lots of help
September 11, 2021
Google Public Storage Jerri Chester
Charles and RonYel were very polite and nice
September 3, 2021
Google Public Storage Vicky Caldwell
The facility is very clean and easily accessible. The staff (especially Charles D.), is professional and friendly! Exceptional customer service!
August 20, 2021
Google Public Storage Mizz Sunshine
This place is great! The manager is totally helpful and awesome! 💪💪😁
August 20, 2021
Google Public Storage Tia Wilson
Hands down Charles provides the definition of GREAT customer service.Any questions, or concerns he handles them. Thank you for all you've done in making sure I had a great experience in your store.
August 20, 2021
Google Public Storage Joyce Sullivan
August 16, 2021
Google Public Storage Jerome Parese Hester
Charles was very helpful and respectful. I had no issues and it was easy and hassle free. Great service. Definitely coming back again
August 6, 2021
Google Public Storage Dylan Batek
Charles D was great, super helpful and understanding, really funny, and welcomed us to our new home with open arms.
July 31, 2021
Google Public Storage Amelia Parker
I really enjoyed how nice and helpful Charles D was for helping me get the right unit and everything I needed for a good price.
July 22, 2021
Google Public Storage Melvontae Reese
Very convenient and very friendly and awesome customer service!
July 17, 2021
Google Public Storage Brandy Thompson
Charles D was very nice and very professional I had a great experience
June 8, 2021
Google Public Storage John Phillips
Been storing my stuff for 15 years , unfortunately, but they've been really good about things there. I love the Angel, Angel there. She's been great to deal with and talk too. I just wish the owner quits raising the rent every year though. Other than that it's been good. I met Charles at the other Public Storage on Dixie, and not to embarrass him, he was a little sweetheart, great personality, and helped me just like my precious Angel, Angel does on the Greenbelt. Thanks to you all for doing a good job!!
May 7, 2021
Google Public Storage Javonda Floyd
I’ve had a wonderful experience thus far. Ronyel has been offering so much assistance as it pertains to her knowledge about storage spaces and which on site products work best to make your moving experience less frustrating. Ronyel pleasant aura and witty sense of humor is definitely something to look forward to after lugging boxes around and transitioning your personal items from day 2 day.. Your organization really has a outstanding team member #Ronyel the absolute best!!
April 15, 2021
Google Public Storage Timothy Kopp
Ronyel is extremely helpful highly recommend this store.
April 15, 2021
Google Public Storage Angel Keener
Ronyel always gives me 100% customer service. Helps me with every question & every need! She got me together with boxes!!! If you need any boxes or storage needs. This is the place to go!
March 23, 2021
Google Public Storage kymber briley
Hate this place
March 13, 2021
Google Public Storage Mike Redd
Ronyel is amazing and understanding worker! She helped my family with an issue and made the whole thing painless
March 8, 2021
Google Public Storage Dennis Rice
March 2, 2021
Google Public Storage Robert Vaughn
March 1, 2021
Google Public Storage Charyl Smith
This is the most. Help and clean storage place frienrly and very helpful people.
March 1, 2021
Google Public Storage Damon Wright
The service is always great. RonYel is very nice and professional.
February 12, 2021
Google Public Storage Javon A
February 6, 2021
Google Public Storage Celeste Baker
RonYel is the best! She is friendly, and also very professional.
January 29, 2021
Google Public Storage Deanna Barnes
January 29, 2021
Google Public Storage Timothy Brackett
Wonderful service. Ronyel is always polite.
January 29, 2021
Google Public Storage Emily Stephens
RonYel was the absolute best! Patient with all my back and forth! 😊Would recommend anyone to this facility.
January 29, 2021
Google Public Storage Jamie Howard
Ronyel is the absolute best. She is always willing to help customers out. She keeps the property up and clean. I just love her and she's the reason why I am still renting from this company
January 29, 2021
Google Public Storage Jamie Howard
January 8, 2021
Google Public Storage Ida Grace
Love the no contact check-in
January 6, 2021
Google Public Storage Gregory Murphy
The place is wrong
December 19, 2020
Google Public Storage Rohn hodge
December 9, 2020
Google Public Storage Kelly Reynolds
RonYel makes this place a ball to visit! I love The Queen of All Things Storage!!!!
December 3, 2020
Google Public Storage David Johnson
December 2, 2020
Google Public Storage Joann Dupin
November 20, 2020
Google Public Storage Marc Click
November 10, 2020
Google Public Storage Michael Denham
Close to home, and not open all night so back packers and tweekers arent bothering you,
November 5, 2020
Google Public Storage Jesse Boswell
November 4, 2020
Google Public Storage Tracy Beaulieu
The clerk was great, very pleasant and helpful. The only thing that dropped the stars down is not because of her, it is because of the COVID-19 restrictions.
November 3, 2020
Google Public Storage Melissa Jones
Ronyel was a joy to work with and always provided excellent customer service. I would definitely recommend this location. From the first day of me trying to rent a storage unit to the very last day of me moving out of my storage unit, Ronyel was excellent. Always super nice and willing to help.
November 3, 2020
Google Public Storage Nick Burchett
Ron Yep was amazing!!
October 30, 2020
Google Public Storage Antonio Daniels
October 30, 2020
Google Public Storage Ella Thomas
The service here was fast and easy. I would definately recommend this place to my friends and family.
October 30, 2020
Google Public Storage Dee Jewell
I've been storing here for the past few months and the service is always great. RonYel is very nice.
October 27, 2020
Google Public Storage Earn Smith
October 24, 2020
Google Public Storage neoloni coleman
I called to get information and the young lady was so helpful and provided exceptional customer service
October 20, 2020
Google Public Storage KitanaL Washam
October 15, 2020
Google Public Storage Nikkita Love
Ron-Yell is such a sweet young lady. She is always so helpful, has a kind word and a smile, (before the whole mask thing lol). She personalizes with her customers and treats them like family. When I walk in to make a payment or ask about my account she already has it pulled up. Where else can you get that type of service? I mean, who does that?! I would reveiw the whole staff, but she's the only one I ever see there. The service here is awesome!! I highly recommend this location!
October 14, 2020
Google Public Storage KIMBERLEE SMITH
Well..the 1st month is a dollar. Well my BF got scammed as we did it online and tgen if I didn't want insurance you had to finish in person but rate locked in. He goes up there on 28th and was told required to get insurance....well Ok...then she charged him for the 2 days left in the month and all the fees tgen asked him u wanna go ahead and pay for Oct as its here in 2 days...so he did and he never got his 30 days for $1. Will call and find out how they get around this one....they have odd hours
October 3, 2020
Google Public Storage Derek Faulkner
September 30, 2020
Google Public Storage Lanita Davis
Ronyel was terrific! So helpful with all my questions! Major asset to your business!
September 30, 2020
Google Public Storage Anger Issues
Besides not being able to access your unit after 9pm, i have no complaints...
September 27, 2020
Google Public Storage Kindra Lewis
The staff has always been very helpful and nice
September 25, 2020
Google Public Storage Lynsey Jones
RonYel took time out of not 1 but 2 days to make sure I got the space I needed and the price I was quoted at originally. Very professional and helpful. Highly recommend.
September 6, 2020
Google Public Storage Darrius Douglas
September 3, 2020
Public Storage MAKENNA MORGAN
How long do they give u to make a late p l mental befor they auction your belongings off
September 3, 2020
Google Public Storage Candy Johnson
September 3, 2020
Google Public Storage Michelle Napper
Ronyel has great customer service i recommend this place 1000%.
September 3, 2020
Google Public Storage fatmanquan productions
August 17, 2020
Google Public Storage Hyde Hudspeth
They want work with you if you get behind they just want your stuff
August 17, 2020
Google Public Storage Trey Kendrick
Great service. I had the pleasure to be greeted by Ronyel and she was amazing. Made me feel like my belongings would be safe.
August 6, 2020
Google Public Storage Velley Vell
Ronyel was the best customer service I had ever anywhere. She offered the best service!
August 6, 2020
Google Public Storage Gene Summers
To pricey and no one there to assist you when you need something, sign on door will be back in 30 minutes a lot, waited the other for 45 minutes and no one ever showed so I left, won't be doing business there again.
July 31, 2020
Google Public Storage Heath Connelly
RonYel was the best at getting me what i needed too he tim let me actually see which option would work best for me.... definitely go see her if you need storage
July 22, 2020
Google Public Storage Linda Crowe
Person that works here is so nice and friendly. My storage unit is in another state but I pay here. And I enjoy seeing her smiling face Everytime I go in to pay
July 20, 2020
Google Public Storage Destiny’s Secret Diary
July 15, 2020
Google Public Storage Roslyn Northington
July 10, 2020
Google Public Storage Amanda Skaggs
Amazing to work with.
July 8, 2020
Google Public Storage Tyrone Poe
The manager was very helpful in providing information about my storage needs.
July 8, 2020
Google Public Storage Sharon Powers
I give this property a 5 star review because even though i had an issue with my orginal storage unit the property manager was very helpful got me into a new unit immediately and was very helpful and reassuring for me. Also she is very communicative and very helpful with resolving any issues i have had. Would highly recommend this property!!!! Thank you!!
June 22, 2020
Google Public Storage Joseph Lewis
Very good service. Will recommend friends & family!
June 20, 2020
Google Public Storage Matt Morton
Great experience! Even though there was a small issue with the unit RonYel quickly resolved it and took care of the problem. Definitely would recommend to others.
June 20, 2020
Google Public Storage Victoria Anderson
Ronyel...awesome service...just made a friend.
June 4, 2020
Google Public Storage Bourbon City Picker
April 26, 2020
Google Public Storage Roger Scott
Vanetta was very helpful and gave me some good advise.
April 21, 2020
Google Public Storage Don Whitson
Never anyone here to pay my bill to when I come. I'm sure if I didn't pay someone would try to find me.Why don't you put an inwall dropbox (goes inside building)for payments.When there is someone here their usually courteous. My problem is nobody here to pay. I live 40 miles away and I don't have time to sit around and wait for your convenience. 5550 Greenbelt Hwy Louisville, Ky.
April 17, 2020
Google Public Storage Derek Babbage
Ron'yel the property manager is an exceptional employee. She went over and beyond to assist me.
April 6, 2020
Google Public Storage Elizabeth Jimison
The on-site manager is awesome! Very strict, but thorough
April 2, 2020
Google Public Storage Jerry Nichols
April 2, 2020
Google Public Storage LaTroy Gilkey
March 21, 2020
Google Public Storage Antwon Ford
Great customer service
March 16, 2020
Google Public Storage Damian Finley
March 10, 2020
Google Public Storage Linda Crowe
The lady working there is really Great
March 9, 2020
Google Public Storage Valencia Taylor
RonYel is very knowledgeable and helpful with ideas on utilizing your storage space!!
March 6, 2020
Google Public Storage Tomicka Gause
This location is the best!! Ronyel has awesome customer service skills!
March 3, 2020
Google Public Storage charlotte grandison
Ronyel was simply amazing and patient.
March 2, 2020
Google Public Storage Robert Letcher
My friend and several others had their storages broken into and the property manager was very helpful in helping resolve our issues.
February 27, 2020
Google Public Storage MiZz Undastood
February 22, 2020
Google Public Storage Cady Ryan
RonYel was very helpful and went above and beyond helping me resolve some payment issues I was having. She was extremely understanding and went out of her to help me in every way she could. Would definitely choose this location for storage again!!
February 8, 2020
Google Public Storage Jonathan Moore
Informative and curious
February 7, 2020
Google Public Storage kimberly burton
Manager was very helpful and very informative when I asked questions. Very patient.
February 2, 2020
Google Public Storage Danielle Geiger
February 2, 2020
Google Public Storage Grace Benning
RonYel has been super amazing since day one! I had a very difficult move but she made sure I had a smooth transition getting everything done for my storage. She has an amazing personality that made me feel super comfortable with excellent customer service
February 1, 2020
Google Public Storage Lawanda P.
My Mom and I just rented with Angel. Great customer service 👍
January 29, 2020
Google Public Storage Shane Tuttle
January 28, 2020
Google Public Storage Twila Curtis
Well informed staff. Easy access
January 26, 2020
Google Public Storage Lance Thurman
Awesome place all bases covered and excellent staff, great prices for the units and insurance covered
January 24, 2020
Google Public Storage Tyler Higgs
Great place and great help by Ronyel she was kind and helped us out in getting everything working and put in place
January 23, 2020
Google Public Storage Danielle Wright
Ronyel was amazing. She got us in quick and easy. She was very polite and gave us a wonderful experience. I would definitely recommend this location to family and friends.
January 17, 2020
Google Public Storage Valerie Brown
January 11, 2020
Google Public Storage Kris Collier
Angel was wonderful in assisting me with renting my storage unit!! She was nice and knowledgeable!!
January 4, 2020
Google Public Storage Brianna Remines
The employees here are amazing. They are always nice and very helpful.
January 1, 2020
Google Public Storage Pierre Priest
Had a good and professional experience. Ronyel provided excellent service.
December 26, 2019
Google Public Storage Celeste Baker
Ronyel is the best! She is kind and very professional. Thanks again for your help!
December 24, 2019
Google Public Storage Alisha Taylor
Angel She gave me a wonderful experience here.
December 23, 2019
Google Public Storage Delwannna Williams
I am very pleased with the service I received today. RonYel was very helpful with my storage needs.
December 23, 2019
Google Public Storage Natasha Ramsey
My sister rented a storage here and renter beware !! Someone broke into her storage stole all of her valuables and her furniture is ruined. Whoever did this is evil !! IT IS NOT A SECURE PLACE !! THEY DONT CARE ABOUT YOUR STUFF !! RENTERS BEWARE !!! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED !! THERE ARE SEVERAL OTHER PEOPLE I KNOW THAT THE SAME THING HAS HAPPENED TO THEM !! RENTERS BEWARE !! IT STARTS OUT GREAT !! OF COURSE IT DOES ... THEY WONT TELL YOU THE NEGATIVE THINGS THAT HAS HAPPENED AT THIS LOCATION !! Terrible place to store your things !! YOU HAVE BEEN WARNED !! Have a great day !!
December 16, 2019
Google Public Storage Ben Cardoza
Ronyel was very helpful with picking our unit excellent service
December 8, 2019
Google Public Storage Joseph Bailey
Almost left and never came back disappointed with public storage. But RonYel came in and saved the day! She stayed over and helped me sign up. First time storage user and I feel like I'm home!!
December 6, 2019
Google Public Storage Zella Redick
Ronyel n angel is very sweet ladies needs a raise
December 2, 2019
Google Public Storage James Shively
November 17, 2019
Google Public Storage Betty Stinson
Ronyel was very nice and extremely helpful during the rental process.
November 10, 2019
Google Public Storage Laurie Brown
November 7, 2019
Google Public Storage Kayla Monae
Public storage is a great place to do business with . Customer service was awesome thanks to the help of (Ronyel) she very sweet and welcoming & respectful I will recommend the services to other .
November 5, 2019
Google Public Storage Jevon Williams
Ron Yel was very helpful and accommodating.
November 5, 2019
Google Public Storage Lakesha Allen
Horrible. They have been having a broken gate for 2 months. It sits wide open and unsecured for all day long and be then gets chained closed at 6pm preventing access until 9p as paid for. This is supposed to be repretable company but they can't get their security gate fixed. And are not compensating customers for their inconvenience. And inconvenience is a broken gate for a few weeks.. But for TWO whole months. That is unacceptable business practices. EDIT: On Aug 29 they let a person drive on the property and rob 19 storage units including MINE! We were not told until we came to the site about a week later. Didn't offer an apology or anything. In fact they had the nerve to RAISE the rent on the property!!!! And have the nerve to demand payment for the month when they failed to secure my belongings. EDIT:Nov. 5: Called on Nov. 1st to let them know we were coming to get the storage. Drove two trucks 100ml to get my belongings out of the storage and they have the nerve to have their lock on my storage. The property manager finally called me back today for days later to apologize and assure me their lock was off. She had the audacity to try to convince me the gate was NOT broken until AUg. 29. The day off the robbery!!! She says she SAW it with her own eyes.... Well I hope her eyes can also see this review on Google that had been posted way before she was even hired.
November 2, 2019
Google Public Storage Brian Cardwell
RonYel was very helpful.
October 30, 2019
Google Public Storage Yvonne Nixon
October 26, 2019
Google Public Storage Belinda Grady
Today I rented my first storage and the young lady (Ronyel) was very helpful I appreciated her patience and the time she took out to explain everything to me very good employee which is hard to find these days 👍🏽👍🏽
October 25, 2019
Google Public Storage CeAris Blaney
I was having a terrible morning and Angel and Ronyel were simply amazing!! Especially since I reserved a unit at a totally different place, I stumbled into Public Storage and saved 30$ a month by renting with them. They were very friendly! Great job ladies
October 18, 2019
Google Public Storage LaTasha Webster
October 13, 2019
Google Public Storage anGie Owens
Needs work
October 10, 2019
Google Public Storage Joshua Eversole
Properties clean staff is excellent very happy
October 10, 2019
Google Public Storage Tina “Arkadychic” Logsdon
Strick
October 8, 2019
Google Public Storage Teanna Curry
September 28, 2019
Google Public Storage Quavage Hi
Gates always broke. Multiple unit break in's.
September 27, 2019
Google Public Storage Lisa Brown Elliott
Kendra and Angel were friendly, informative and pleasant...
September 23, 2019
Google Public Storage Cat Harrison
Very happy with personality and accuracy
September 12, 2019
Google Public Storage Hope M Swift
Just poor everything all around
August 22, 2019
Google Public Storage Rogunda Pokah
Rob from bardstown rd asked me to review this one. I hope they're as good as he is. I've been to a many others, and everyone is always so very nice.
August 22, 2019
Google Public Storage Shakram Rackenboon
Rob asked me to review from bardstown office. Happy to help.
August 21, 2019
Google Public Storage HisQueen Ms.Vanmeter
Awesome place janice was extremely helpful i would recommend this storage to others
August 15, 2019
Google Public Storage Tim Cunningham
August 13, 2019
Google Public Storage Daryl Nutgrass
Brittany was so helpful to us about the storage units very prompt and very polite,
August 13, 2019
Google Public Storage Amanda Keith
Stopped in to get info about the units and brittany ( didn't get her last name)was very helpful polite and caring about our situation......you need more people like her at your other locations....
August 13, 2019
Google Public Storage Jennifer Turner
Brittany was very helpful and professional!
August 13, 2019
Google Public Storage Cathy Nutgrass
Brittany was wonderful to work with. Very professional and answered all all questions. She was very sweet!! Good people person!!!
July 19, 2019
Google Public Storage jerry douglas
Had lots of items in my storage that had mold on it in one corner the hole time I think the roof leaked on my stuff never again been better off leaving my stuff under a trap
July 12, 2019
Google Public Storage Mario Brown
Brittany/ Kendra where so nice
July 12, 2019
Google Public Storage joe banks
Good specials going on for summer. Friendly and helpful.
July 11, 2019
Google Public Storage Jimmy Keith
Staff is excellent!
July 6, 2019
Google Public Storage La Tonya Norfleet
July 4, 2019
Google Public Storage Tony Allen
June 23, 2019
Google Public Storage Olajuwon Dawson
It was terrible the cashier made us find her
June 17, 2019
Google Public Storage Dashelle Parks
COMMON THIEVES! My unit was broken into and they where unable to give footage because there “”cameras where down”” the guy in the office revealed that a lock we found inside our storage could have only been used by a Manager. The manager of this property didn’t even have the courtesy to return any of our calls. Stated that 50+ pairs of shoes IN THE BOX where stolen through a 1 ft cut in the gate . BEWARE! DO NOT TRUST YOUR THINGS TO THESE PEOPLE AT THIS PROPERTY!
May 25, 2019
Google Public Storage Malika Dean
May 22, 2019
Public Storage mrkyoutlaw
Why is this gate wide open amd your sign says ots closed at 600 pm untill gate gets fixed.its 800at night and gate wide open people ate back by my unlt looking all Suspicious.i have a pic of carthe car and tag
May 6, 2019
Google Public Storage Lucky Luciano
Customer service was excellent. Kendra was very exceptional and fits the part.
May 6, 2019
Google Public Storage Tony Basilischi
Very friendly staff. They do their best to ensure the happiness of their customers. I came in town today from New York and found Public Storage on Greenbelt. They are very respectful people here
April 24, 2019
Google Public Storage Jane Patton
Had a great experience. Hannah was very helpful. Nice customer service from her. Very patient with me and I would recommend this facility to my friends and family.
April 23, 2019
Google Public Storage 1low8te
Terrible Storage Unit... On January 4th, 2019 I arrived to add some Christmas stuff back into our storage unit. I noticed the lock on my unit did not match my own. I informed the first desk and retrieved bolt cutters to remove that lock. To my surprise my unit had be burglarized and was missing several items. of course the security camera's were down at that time and the Front security gate was not operating. A call to the district manager got me nowhere as well. Thankfully I had insurance but this will only cover a portion of the stolen goods. I moved my household belongings the next week to a much cheaper and more secure location. NEVER AGAIN
March 28, 2019
Google Public Storage Mary Lee
March 11, 2019
Google Public Storage Jason York
Great prices and Kendra is super nice and helpful!
February 21, 2019
Google Public Storage Marie sullivan
Not a very good place. They're will not call if you storage unit gets broken into
February 13, 2019
Google Public Storage Daniel Jordan
February 2, 2019
Google Public Storage Jeffrey Wilson
Greatful for Kendra at public storage on 5550 Green belt in Louisville Kentucky, If I had a business I would take her from you and let her run my business Thankful for her and may God continue to bless her and family.
January 28, 2019
Google Public Storage JUSTIN HADLEY
January 22, 2019
Google Public Storage Rick Rea
December 22, 2018
Google Public Storage mrkyoutlaw
Vrry friendly and the lot is always clean.
December 17, 2018
Google Public Storage Desiree Roller
Staff very friendly and helpful. Manager sherry very helpful gave me all the info i needed. Highly recommend!
December 11, 2018
Google Public Storage Bailey
Kendra was a pleasure to work with. She was able to assist me in obtaining the correct size unit for my storage needs. Even offered me insurance (even though I didn't need it). I look forward to working with Kendra again and I have confidence that she will assist me with her pleasurable self again.
November 24, 2018
Google Public Storage Bobby Pettyjohn
Rude site manager, broken gate, leaking roof in my unit... Not to mention, my unit was ROBBED!!! Yes, my storage unit! I lost invaluable family items, and a sickening amount of very valuable tools. Who would take a stack of home videos but leave a $150 guitar and a $300 set including a car stereo/amplifier/and 2 twelves in a box!?!? Like minded it seems are the culprit and the employees of this facility!
November 9, 2018
Google Public Storage Brittany Alvarez
Do NOT come to this one. Someone broke into our storage and stole our stuff. Told one of the staff and they act like they didnt care.
November 2, 2018
Google Public Storage Holly Blair
We've been there for a few years now. Our bill went from $83 to $139 a month. If you look online, the units right now are $83, online only. I called just now and asked if I walked in, how much it would be for the same size unit we have, 10x15. $110! I asked why we were paying $139 a month for the same size unit. The answer was, "It changes on a daily, it's supply and demand." My next question was, "How long of an advance notice do we have to give to move our stuff out?" Also, if you put your own lock on and lose your key, you have to get a locksmith to cut it off. The storage company only cuts off locks that they provide.
September 17, 2018
Google Public Storage Melissa Philpott
Friendly staff! Management was helpful!
September 10, 2018
Google Public Storage Bryan Wimsatt
August 11, 2018
Google Public Storage Cartez Hicks
August 1, 2018
Google Public Storage Mondae Azra
I never had a problem with these units, had one for years! When I did have a problem, Sherry (the greatest, very patient) took care of it right away, THE SAME DAY! I would highly recommend to anyone. Plus the business was always clean and well managed.
July 20, 2018
Google Public Storage Angelika Boner
Again wanting to say Thanx sooo much Jackie from Greenbelt Public Storage!!! FINALLY EASY AND FRIENDLY SERVICE!!!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍
July 10, 2018
Google Public Storage Dalton Arnaud
Very friendly service. I was helped by Kendra Philpott and she was very friendly and helpful and had the knowledge of the questions I had.
July 2, 2018
Google Public Storage David Orange
I only recommend if it's spur of the moment or last resource. My rent went up twice and no reason was given. I feel i was punished for the fools who leave their junk behind and not pay their bill while mine is paid up every month.
June 26, 2018
Google Public Storage Tim Tanner
Went here to look at getting a storage unit. Really happy with pricing, property looked clean and maintained, and kendra was really helpful!!!!!!
May 5, 2018
Google Public Storage Leopoldo Gallegos
Cathy was awesome !!
May 5, 2018
Google Public Storage Kenny Muse
Cathy from strawberry ln. Took my payment before the store even open. Thank you Cathy
May 1, 2018
Google Public Storage carl smith
Great
April 29, 2018
Google Public Storage Temora House
April 25, 2018
Google Public Storage jeff Bromley
Very good service, property looks very clean. Employees are very nice and very helpful can't ask for any better.
April 7, 2018
Google Public Storage Grayson Duncan
Helped out by Dean. Great service as always.
March 26, 2018
Google Public Storage Kim Wells
March 7, 2018
Google Public Storage Jesse Payne
February 27, 2018
Google Public Storage Jesse White
Management is great and very helpful
February 20, 2018
Google Public Storage Leshaun Wilson
January 25, 2018
Google Public Storage Bryanna Thomas
Adam was a gentlemen he explained everything for me to understand and he has great customer services. Thank you Adam.
January 24, 2018
Google Public Storage Courtney King
Bob is a awesome employee!! Thanks bob
December 29, 2017
Google Public Storage Justin Webb
December 24, 2017
Google Public Storage michael.e. nicholson
Very poor administration practices
December 17, 2017
Google Public Storage April Johnson
My experience with this public storage site was a pleasurable one w one very friendly, polite, and efficient veteran. I will share my delightful venture with my family and friends, and will recommend this site for years to come when speaking of storage needs, ★★★★★
December 8, 2017
Google Public Storage katrina miller
They find any loop hole to steal your belongings worst mistake ever
November 29, 2017
Google Public Storage Derek Neville
Nice facility, clean, helpful staff. Will use again as needed
September 12, 2017
Google Public Storage Scott Stengel
September 5, 2017
Google Public Storage SHANNA BROWN
Lesson learned and I will be removing my things from this storage place. A week ago I rented a unit, brought a lock from the storage facility, moved my things in on a Saturday and Sunday. By Monday a mysterious lock appeared on my unit beside my lock. I consulted the staff and spoke with Lindsey. She stated that she would notify the manager. 7 days later, still locked out of my own unit, 2 stop bys, numerous phone calls, I finally get a call at 3 pm on a Sunday that the lock was finally cut off. I go out to the unit only to find all my things were stolen. Police were called and a report was made, I was advised to move my things as this storage place has an inside job of cutting there camaras off and robbing the customers. This apparently has been happening since August 2016. I have literally had my unit a week and lost everything on top of the insurance I was made to buy since they stayed that won't rent yo you without it...it covers nothing. This is a scam company and don't use them. Even the police are stating to not use this company.
September 3, 2017
Google Public Storage eric emberton
Great staff, great location. Very safe and secure very nice clean units.
September 3, 2017
Google Public Storage Randy Bradford
Thanks so much to you're helpful lady at the front desk ,Ms.Lynsey, very thoughtful and [email protected] highway store !
August 26, 2017
Google Public Storage Teresa Burns
August 21, 2017
Google Public Storage Purp
August 4, 2017
Google Public Storage James Rutledge
Lynsey was so amazing today. I came to rent a smaller unit and after I told her what all I was storing she told we I was going to need a bigger unit. I just moved all my stuff in and she was absolutely correct. I would recommend that all my friends come to public storage.
July 27, 2017
Google Public Storage Corean
Customer service was amazing, very friendly staff. Lindsey was very professional and helpful. I feel like my stuff is safe.
May 27, 2017
Google Public Storage Roy Ezell
The property mánager courtney sure cool an she knew what she was Doing i was in an out in no time very Happy i close The right place to Store my things
May 25, 2017
Google Public Storage bandu cando
Courtney was very knowledgeable and helpful. She let me pre-inspect my unit and helped me carry my additional purchases out my car. This is my second time leasing a storage unit and will definitely use them again.
May 24, 2017
Google Public Storage Jim N
Friendly helpful and sweet courtney is the best
May 16, 2017
Google Public Storage James Risen
Courtney was great enjoyed my experience
May 15, 2017
Google Public Storage Maryann Collins
Well, the management here is horrid, and I don't mean the property mnger!! The owner, or whatever he is absolutely has no care for his employees! I went in the office today to inquire about costs of a storage unit and the office was MISERABLE, and tbh that is not the best word to use. The fella working said the air conditioning was not working and had been out since SATURDAY! He had fans in the window but they did not help cool it off at all! Know that the ONE STAR Is not reflective of Aaron/Adam (I cannot remember what his name tag said!) and his performance, he was excellent, even in those horrid working conditions! Not only that there is an employee that works at this location and her apartment is connected to the office and controlled with the same air unit. She has asthma and it is definitely not good for her to be in this heat. Where is the gratitude for these employees? I wish I would have asked for a number to call and make a complaint just to help them out!
May 6, 2017
Google Public Storage Rusty Brooks
Courtney was nice and very helpful. Awesome experience with public storage. Definitely recommend.
May 6, 2017
Google Public Storage Dashia Ripley
I came in Monday, May 1st, I had to move unexpectedly I was visibly uapset and stressing that I wouldn't be able to find a place to store my belongings. The young lady working in the office, Courtney, went above and beyond her job responsibilities to make me feel at ease. She definitely has excellent customer service skills! I will definitely be recommending Public Storage to anyone I know that is looking for storage!
May 6, 2017
Google Public Storage LoneNight Wolf
Adam was very helpful and very nice. I will definately stay with public storage.
April 14, 2017
Google Public Storage Megan Jamie Mattingly-Hembree
Courtney was very friendly and amazing!! I will refer all my friends because of her! Keep up the great work!!
April 7, 2017
Google Public Storage John Veasey
The property manager is just a way cool person. Good choice Public Storage.
March 1, 2017
Google Public Storage Beau G
Two of the units had the locks ripped off from vandalism in our row alone. Today we watched a homeless person load up his trash from LIVING in the unit two places down from ours and then go back in the unit and disappear inside. We had trouble getting out of the gate and the manager Adam was extremely rude and accused us of trespassing. Our account was fully paid and current, and our code simply didn't work. The first words out of his mouth were "then you didn't pay your bill". Then, realizing his error, he became belligerent. The previous owner of this property was great and very responsible in keeping criminals out, however the new owner and management could care less. Stay far away from this place!
February 19, 2017
Google Public Storage Chris Taylor
Courtney, the onsite manager was very professional and attentive to my needs in finding the right storage unit. She was very engaged and pleasant to work with. I recommend this location for anyone searching for storage.
February 9, 2017
Google Public Storage Michael Mcanelly
Courtney very helpful right on time with my appointment we had a appointment at 215 she arrived at 210 she was accurate an I just had a great experience from public storage
February 7, 2017
Google Public Storage David Ashby
Courtney was very helpful and knowledgeable
February 4, 2017
Google Public Storage Johnjr Billups
Courtney was good
January 24, 2017
Google Public Storage Roy Hulsey
Great experience!! Courtney was firm on her rules an i feel good about storing with public storage thanks.
January 14, 2017
Google Public Storage Tanika Hopkins
Courtney was great an very understanding I had a great experience with her.
December 27, 2016
Google Public Storage Dead Pool
December 26, 2016
Google Public Storage curtis Banks
Courtney was great on giving me information about the storage units. Very courteous an freindly i would recommend anyine to visit this storage facility
December 15, 2016
Google Public Storage Cindy
Visited this location to rent a unit and Courtney K was very friendly and helpful in giving me all the needed information to start a contract. 👍
December 12, 2016
Google Public Storage Betsy Allen
little upset about the gate not working. good and friendly though
November 20, 2016
Google Public Storage Dulce Nunez
October 18, 2016
Google Public Storage Anita J. Gordon
Rob was extremely helpful, fast and efficient in helping us with what we needed. I recommend Public Storage to anyone who needs storage and wants it with security, efficiency and great rates! Thanks Rob! We are so thankful to you for helping us!
September 6, 2016
Google Public Storage Shob
I have had problems the last 5 days trying to pay my rental. I had the prior company to this company taking over and they were good about being in the office, returning phone calls, etc. I went to the office on 3 separate days and they were out of the office and wouldn't be returning until 45 mins to an hour from when I arrived. I don't know what time they left. I called and they didn't answer. I work night shift and I have been picking up a lot at work. When I get off the last thing I want to do is try to reach someone by phone or wait for someone to return to the office. If I'm having to do all this leg work I was skeptical to put a check or money order in the drop box (if they have one- I have never looked because someone was either in the office or responded to my phone call) so I called public storage customer service and placed my email on file so I can pay online. Hopefully this helps people. I had this company a long time age in the mid 2000s and they were awesone..
August 19, 2016
Google Public Storage christian scruggs
They just recently took over the company that I have a storage unit with. Since they've taken over they have not returned any of my calls in regards to trying to pay my storage unit monthly fee ( since I work alot of doubles with my job I tend to just pay over the phone )... just went to the store on my lunch break to try to pay since they aren't picking up their phones and the door is locked ..even though they currently a suppose to be open 9:30am-6pm ( it's 1:20pm ) there is no note anywhere on the door saying how long or why they're closed and the security gates to get into the storage units are wide open so anybody can just drive in without needing the pass code we are suppose to have to gain access.