Public Storage Self-Storage Units at 6714 Preston Hwy, Louisville, KY

Adrienne was super!!! My experience was more than pleasant and I was very impressed with the way she handled business. Her customer service skills are superb and she made everything easy! Thanks again for your willingness to go above and beyond to help service my needs.

Adrienne is a Very friendly outspoken friendly and I highly recommend her service. Great people skills and outgoing very respectful. You all need more people like her in your facilities. I offered her a job but she’s loyal to her Public Storage family.

The best pure honey

Adrian the manager was very helpful to me. I'm a storage auction buyer and she helped me because I told her I would probably need to rent the unit I bought in auction and she sat up a reservation and was very nice and personable. My name is Mark, my You Tube channel is Sarcastic Storage Stacker

New review!!!! I returned a call stating that I still owed a balance! Wth! They stated I was good, "oh, she's good, she's good" after one of the girls walked in and heard ask her about my account. I went after hours to facility and code didn't work! I called home office and they stated once again that there was a balance! Someone thinks they are slick, Cuz I have proof I paid and someone is going to fry for their actions!!!! Great customer service, my butt! helpful and very friendly, my foot! thanks so much, for nothing I DONT recommend storing ANYTHING here to anyone needing excellent customer service! Thanks so much Grace and Jennifer! LMAO if I could zero stats ,I would.

The man at the counter answered all of the questions I had and I'll definitely be taking my business to Public Storage 👍

This specific storage unit never has anyone on post to assist I have to call someone back to their post all the time. On top of that my lock got removed from my unit and they don’t know how now I have to replace a lock using my money! I’m not pleased

Mary was great!

adrienn who help me and my family get a unit. She was fast and really friendly. I highly recommend rent a unit here. Also the prices was excellent. Thank you I will definitely come back if we ever need to storage our stuff again.

Kaye was fantastic!

Update #2 just went to my unit that is completely paid for another 7 days and found not only MY lock but they also put one of THIER locks on my unit. Nobody in office at 2 pm Done with using them Updated review. Rented a unit on the 27th. You do get charged a 29.00 one time fee when first getting a unit here on top of your unit fee. 5 daya After getting the unitbi was getting emails and trxts msgs saying i owed another 19.00. The manager Stephanie asked me to leave a 5 star review to "help out" the new hire recieve a bonus for the 5 star review Now im just highly irritated with the multipletexts and emails asking for more money after having the init less than a week. Original review below Worked with me great! Thanks Jason and Stephanie

Great place to go. Very helpful. Nice and clean.

They raise the price horribly after having several months and I had to mober

Mj is the best!!!

Kim was very knowledgeable and helpful!

Kim was fantastic! Thanks again for all your help

Samantha was beyond help and great to rent from wonderful woman

No real complaints so far from me. It's an alright place

Had a few questions and concerns , all which were settled, Jason was very helpful during our moving process

Just spent at least an hour stuck inside this facility due to a gate malfunction and no one being on site, despite office hours being until 5pm (this happened at around 2-3pm). Throughout our time having a unit here I our unit itself was difficult to even get into due to the door being dented and rusted, as well as a rusty lock. This place is janky and will raises prices without warning.

seem good for the most part. only sucked is they had no trash cans to use. I had a motorcycle so I had to keep driving a round or walking to find trash cans.

Very clean Jason is very good

Very gGood

Brittany was so helpful to come over and remove a lock for my new unit. This is fantastic customer service.

Scott is awsome

Adam and grace were very helpful and very professional! Best service ever great team at Preston hwy I would refer anyone needing storage to come see them! Thanks Grace and Adam y'all are wonderful!

Seems ok so far 1st day.

I moved out of my space on the second and still had to pay the entire month of rent. That's robbery if you ask me. I've paid every month on time, left my unit completely clean. A full month payment, for literally one day. Update: I received a call from a higher up who has promised a refund for the month. She was very apologetic and pleasant to speak with. Apparently I previously talked to someone who wasn't a manager at the location. Problem resolved, never had any other issues while renting the unit (1year).

Called and got a quote for a unit and the lady Mary was very helpful and explained everything to me that I needed to know.

Ok

U-Haul truck and van rental services, they also have another things to help get the job done!

Different very roomy if you ever want to store something there's a place to go

I had very good service

Brittany is always super efficient and willing to help make a unsatisfied customer leave the store happy. This is not the first time she's helped me make things manageable plus she's very professional. Always glad to see her face when I have to visit my storage unit.

Easy to get to and great price for 10×10 unit go online and save you a unit.

Wonderful

Nice place. Enterance way is big

Its a great place to throw, your stuff in a hole

Jason is very professional

She on point with everything i needed and she is the best

I was in a real bind and, Jason at Public storage was very helpful , and professional. Absolutely fantastic customer service.

Jason was great to work with! 5 stars across the board for this location🌟🌟🌟🌟🌟

Vanetta was great and very helpful, I do recommend here!!

Venetta has been great to work with. Very friendly and helpful. Thank you!!

It's a storage facility lol

BRITTny and Valetta are beautiful people. Friendly and helpful. I enjoy doing business with them. Safe and secure storage facility.

I have good words for Vanetta very helpful and pleasant.

Terri gave me great customer service nice job

Terry, the property manager for this location, was wonderful to work with. I give her a 10/10. She was so incredibly kind, informative, and understanding! Her standards for her units are high and she is top class! I will go to her for any future storage needs!

Rented online. Equipment was ready to set up before getting to the gate. Excellent management and handling.

Terri gave me 10 star servuce

Terri fyi u r 1 of the nicest and most attentive persons I have met ty for ur help and I will surely come back to ur location ur help was awesome. Thanks

Terri is a rock star great servuce 5 star all the way

Terri was great with my storage and answering my questions great customer service

Terri gave. Me 5 star service

Great Service and help from Terri 💯

Terri was so helpful with my brother unit.

Vanett and Terri gave five star service

I have always liked this Storage outfit, Ms. Vanetta is always so sweet and nice to me. I give her 5 stars everytime!! Thanks again for the great abstinence today..

Terri was great she help us in the rain 10 star

Terri was amazing at getting everything ready. I would recommend anyone to this place.

Terri was very nice to me and my family helping my sister with hwr move in. 5 star service

Terri is amazing she was very helpful. She has great customer service skills.

Terry was great has great customer service. Happy anniversary

Terri gave me great service 5 star all the way

Terri gave me 5 star service from day one I rented the unit

Terri is so wonderful and amazing always willing to give a helping hand. Great customer service 5 star action

Very clean well maintained they work hard to please i like it alot

Terri was great helping me with getting in my unit and answering all my questions thank you Ms Terri

I did a rental online and I got a call from the manager teri she was very nice over the phone and when i got to the property she was even more nicer in person. Teri has great customer service we need more like her.

Terri is amazing 10 stars she deserve

Terri gave me 5 star serving she is cool very nice lady.

Im moving out and Terri the manager pull up on me and ask me a lot of questions about our unit and ask can i do a review. She is well worth the review 5 stars

I came to pay my bill and let Terri know I was moving she is so amazing. Five stars all the way

I'm new with Public Storage I met the manager Terry very nice lady help me out a lot

Terri gave me five star service her store is very clean and she’s very nice every time I come up here I see her cleanin

Terry give me 5 sorcerers are will recommend to family and friends

I got my rental on line but Terri the manager was awesome she was very friendly she called me I met her when I got to the storage unit to put my stuff in my unit she just is great

Terri gave me five star service thank you

Terri has been great in helping me today

Terri is amazing she has great customer service very nice

Terri was great and helping me with my unit answered all my questions store was very clean very nice lady thank you Terri

Terri makes it happened she is very customer friendly

Wow Terri was great great customer service will recommend her to family and friends

Terri was amazing

Terri was the ABSOLUTE BEST customer service person I’ve worked with!! She was friendly, funny, explained exactly how I needed to get things done. I highly recommend using this location for your storage needs. Thank you so much Terri!!

Terri was grest friendly Courteous I'm very helpful

This is a great location! I was having trouble getting my unit open last Saturday and Vanetta was such a pro. She knew before she even looked at it that we probably had something blocking it. She walked over and fixed the issue and we were able to finish moving in. She was very cool and helpful. Great employee!! I've also dealt with the manager Terri and she is great as well. Great location! Highly recommend!!

Terri is great and very nice

Terri is amazing she is very smart about the company and the property is very clean

Terri is very nice and helpful she gets 10 stars if I can I will recommend to family and friends. Her property is so clean and niceThe gate is broke but she assured me that it will be fixed soon.

Terri is amazing she is always will to help since she been here this store looks a lot better. This property go through a lot of managers please keep her she is very pleasant to work with.

Thanks to Ms.Terri for answering all my questions and helping me with my storage. She has a great attitude and she is very patient. Thank you for the 5 start service.

Terri help me with my move from another storage place she is great. 5 star service

Terri gave me not 5 stars but 10 stars she has great customer service answer all my questions and help me with my storage.

Terri was amazing thank you for listening to my life 10 stars all the way I will recommend to family and friends

Thank you terry for your service

Terri is amazing

Terri and gave me great customer service 5 star all thw way always helpful

Terri was great 5 stars all the way she is amazing

Terri helped out greatly! Even helped me with loading! Thanks!

I have been a renter in this facility of public storage for the second time now and the manager of this location on Preston Hwy has been so wonderful to me and helpful to say the least. Everything I needed, she was there to help me in a difficult time and answered all my questions and found the perfect unit for my needs. I couldnt ask for a better person on my side. Thank you Ms. Terri and if I could have given 10 stars I'd have still wanted to give you 12 . Keep up the good work

Came in store with questions manager Terri was very helpful full of info and wasnt bothered by my question thank you Terri

Terri is the best she has been helping me with my tea talk and my moving truck people she has patience thank you terri

Terri was great in helping me today nice lady

This place is great very close to my moms and the manager Terri is amazing she is very sweet and knowledgeable of the facility 5 stars all the way

Terri is awesome thank you for the five star service

Great customer service at this public storage the manager Terri great customer service very very nice and respectful

Terri gave me great service very knowledgeable of the storage answer all my questions very friendly

Terri gave me five stars will recommend to family and friends

Terri gave me great service 5star all the way

Terri gave me 5 star service

Terri the new manager is great and friendly 5star service

Terri gave me 5 start service vwry nice lady

Terri gave me great service and she is pleasure to be around very friendly

Terri gave me five star service thank you for staying after work and helping me out very much appreciated I will tell family and friends

Ferro have me 5 Star service

Terry gave me great service what a pleasure in meeting her I hope she stays

Terry gave me great service

Terry of venetta gave me 5 store service thank you ladies Terry was very nice and friendly

Terri and vanetta gave me great service I really enjoy meeting the new property manager

Terry gave me great service it was a pleasure meeting her I'm glad she's here

Carrie Works awesome to work with helping me with my payment and very friendly five star service even though I'm moving out I will recommend this to family and friends

Terri was a great big help with The knowledge I need it with questions about Public Storage five star service will recommend to family and friends

Terri and Jason is great five star service amazing

Terri and Jason gave me amazing five star service excellent duo

It was nice meeting Terry the new property manager I will recommend this to family and friends

Terri and Jason gave me five star service excellent service

Vanetta was extremely helpful and happy to walk me through things. Greeting was friendly and heart felt. Very knowledgeable about the property.

Jeff at the front desk was very helpful and worked things out with me! Amazing customer service, & as a customer I'm highly appreciative of the service provided!!!! I'd recommend this facility to anyone I know in this general area!

Very safe

This is a great location, the property is always clean, and the manager is great she's very personable, helpful and even remembered my name and that impressed me ! I have recommended this location to friends & family .

...Maureen is a manager who needs to be acknowledged for her knowledge... she was able to answer all my questions Thanks again Maureen

The staff there Maureen was a great help and she really knows her job.

Maureen was amazing she helped so much and got me the best deal I only chose to come back to public storage because of her she's Great!

Maureen was helpful...thanks

Maureen deserves 10+ stars

Maureen deserves more money cuz she's awesome and always takes care of me.

Maureen Is Staff and is absolutly amazing and helpful. She made the hassle of moving and finding storage just so much less stressfful. The storage was clean. The property is well lit and secured. Payments are made easier. I registered online and i had a unit in LITTERALY 5 MINS!! NO HASSLES, QUICK AND AMAZING STAFF! MAUREEN YOU ARE THE BEST, THANK YOU SO MUCH!! I will not store with any other storage!! I HIGHLY RECCOMEND PUBLIC STORAGE STORE # 26402

Easy access, lots of units, friendly staff, not a lot of parking.

No camera s

Loved the customer service Maureen was great and very helpful.

Maureen is awesome!...

Maureen is the best manager i have met at this property...she deserves a raise! 10+ stars from me

Great place nice deals

Thank you Maureen and Jason for being so helpful!!

Friendly staff pretty clean just dangerous trying to park and leave the office but otherwise fine

Very helpful. Went above and beyond to make this a pleasurable experience.

Rob wanted me to review here. He's always been kind.

Jason is the only good thing about this place. Very helpful.

I stopped in to inquire about storage...the place was so clean and Maureen was more then willing to go over everything I need to store safely and efficiently...I will be back when I'm ready to move in!.......Thanks again Maureen!

Vanetta was a wonderful person. Will recommend this facility to friends. 🙂

I have had so many problems with the Preston location. But with the help of Carrie And Brandi thing are getting straighten out. I highly recommend theses w gals to any DM great workers very polite and very respectful. Thank you girls.

Sarah was very helpful

Good service.

Good place to store stuff. They raise prices to often

Not secure... Your belongings aren't safe

Went with bro inlaw ,so I really can't say but it did look like a clean place to store your things.

I do not like this place. Never there to pay your bill so u have to pay extra ten dollars n they raised my storgage from 125.oo to 165.oo without any notice

Great place and easy to work with

Popped up asking for review as I'm moving out from this dump. we've been broken into twice our lock "accidentally" cut off. phone calls all the time telling us what new catastrophe has happened. It has been a disaster. The woman, the crackhead that broke in once they didn't press charges. They let her go before we even got there. So we had no recourse. The service sucks, even their own employees act like they don't want to be there. And then go through them constantly. I don't know if all public storage's are this way, but I won't take a chance, I will never rent from them again. I found a new place with cameras, better security, better service and cheaper. Public storage just kept raising my rent for bad services provided.

This is only my second experience in my life using a storage unit, it has been a very pleasant experience especially today when I came to make my payment, I was so nervous that I was late on my payment to the point of almost having anxiety, the customer service agent Vanetta was so nice, she had me laughing and explained my payment due dates and process, such a polite, wonderful, professional employee, I'm truly grateful for having such great customer service!!!! Public Storage 26402.

Prices go up every couple of months.

Vanetta , the staff, was extremely helpful

Really Disappointed in the company

I came in looking for a 5'5 I'm going to need it for a few weeks and blue was so nice to me so I was definitely be using public storage in the near future .

The first week of February 2019 my unit was broken into, & doing with about 10 other units on one week MGMT was very unhelpful . You can squeeze through the gate . The door is left unlocked. I was told they used a bike chain once & went a WHOLE MONTH without a break-in. Do yourself a favor, look elsewhere. Why use a storage that gets broken into most days? They lied about having cameras . There's 1 on the gate. That's it. If you think it's 5 started, go there today and look around.

Lets see if they post this' I have complained about no lighting inside or outside at the back units since oct 1st ,no lights still, on Feb 2 I found my unit robbed of 1000s of dollars of posesions, lock cut, along with 10 to 15 other units with locks ripped off, feb 3rd my lock was cut off again, NO LIGHTS!!!! feb 4th gate was left open all day for the 6th time ive seen. BE WEARY OF WERE YOU STORE YOUR VALUABLES> Billy Russell

Fabulous customer service! Would definitely recommend this facility.

Best service, from bllue she definitely knows what she is doing and make you feel very welcome(y'all better not loose her, she is the best yu got) I WILL HIGHLY RECOMMEND!!!ask for bllue yu will get your service handled professionally

Awsome

Blue is really getting the property to the standards it needs to be at.. Great customer service, very friendly person.

Bllue had very good customer service and she helped me get my unit quick and efficiently

Friendly people. Clean. Very helpful

Horrible people. They take no pride in their units and offer no solution to any issue you may face with the lack of quality on their units. I had over $2000 worth of items get damaged by water and they told me they would let me move my stuff to a different unit free of charge. If anything they should’ve also offered a free means to move my stuff. Why should I have to pay to rent any type of equipment? I’m not the one renting out crappy units. Also nobody of higher management EVER picks up the phone . Don’t be pulled in by the low prices. You get what you pay for.

Storage got broken into n half my belonging we're stolen, security is a joke

Very unprofessional very rude nobody ever on site storages are getting broken into and they blame people for it instead of putting up cameras. They can invest some of their money into some security cameras and they wouldn't be guessing who broke into them, they would know. They give information out to people that does not have access or permission to ur unit. Very quick to avoid any questions or concerns u may have and if ur lucky u may get an answer back. I wouldn't hold my breath waiting.

I been calling thiss place every sonce friday. Do anyone answer phones here

Never answering phone and will make you have a bad day because thwy are rude.

Its ok

Kelly has been the best to us today! Thank you for your help and the great service hope.

Moved out yesterday after 11 months using the unit. Easy move out, I just called and let them know I was gone and they emailed me the receipt. I felt safe going there (except for one time when I saw a lady clearly on drugs who looked like she lived out of her unit but that's none of my business) and my belongings were always in tact whenever I went to the unit. No water damage, never any animal droppings or appearance of animals getting into the unit. My only complaint is that the light bulb was out when I got the unit and the employee said it would be changed before I moved in, but it was never changed and still has no working bulb.

Cameras are not working, there has been two different times where units were broken into over the 3 months that I have been renting there. The grounds are always dirty and there are always random cars scoping the place out.

I moved my stuff in to storage here on May 31st. Every single thing I had was stolen on June 3rd. I was told the cameras here were broken and that they only monitor and do not record. I was not the only unit hit by this break in and nothing can be traced. I would NEVER recommend anyone to store their items here.

Lock keeps getting cut for no reason.

Clean and respectful

Sick of this place!!!!! 1st issue I have with them is I started out paying $100 a month and my unit charge keeps keep raising now I pay $150 for a unit the hasn't been updated the light doesn't even work, the plastic liner on top is torn and it's not sealed from the next unit. 2nd issue last year I get a email saying i dont have a lock on my storage. I go there and the manager tells me she finds this lady living in my unit and a couple of others finds the bolt cutter and all the locks broken. Many things was damaged and missing and of course the insurance didn't cover any of it. The lady was not arrested and they do not have surveillance. And to top it off I had to pay the new higher fee the next day. 3rd issue I clean my unit pretty regular about every 2 months to prevent any spiders from moving in. So today I clean my unit and I find rat or mice droppings everywhere and furniture has holes is it boxes has holes in it and my washer and dryer cords have been chewed through. UGH!!!!!!!!!

1/2 Star for the color of the doors. This place is horrible I have came 5 times no one is there in the office. The one time this week I made it in to make a payment the office was full of people. People behind counter that were not working there. Upon further investigation my unit had been broke into. Cattrena the manager said it was my fault and those were her kids will never stop by this location again. Very unprofessional and more like a decorative room for their family.

The service was excellent went in to inquire about a unit. The girl was really helpful and polite. I will be storing later on this mth. And the office was very clean and decorated so cute.

Katrena is a great person. She really has an awesome personality. Had some issues with my account and she helped me out. By the way the office looks great

Put my things in storage here. The office is always closed even during business hours. The blonde heavier girl charged me for 2 storages which I only had one and tried to blame it on someone else and it was her who did it. And I was still charged a full month of storage even though I was out by the 1st.

What's the phone number?

LOVE THIS LOCATION. OFFICE PEOPLE ARE WONDERFUL. THE FACILITY IS ALWAYS CLEAN. JUST AN OVERALL AWESOME EXPERIENCE!

Easy to get to

The Blue Lick location was a perfect spot for me and close to where I live and they were super clean and had a very nice staff waiting to help me with my needs.

Fast, friendly service, secure location.

storage is way too high you tell them about the unit next to you have bus they cant do anything about that but sure can take your money don't store tour things here and it's not 24 hours

The employee here is wonderful. She made sure my stuff was secure and that she reassured me that I wouldn't have any issues. The prices are cheaper than what I found around town.

It has been a blessing. We have so much that keeping them there has really helped us

I pass this storage facility frequently. All I can say is the curb appeal needs attention. The shrubs are always overgrown and unappealing. A lawn crew would do wonders for the look of this location.

Renee is very helpful nice and knowledgeable. Nice and clean units and place she has there,glad I stopped in! I will be recommending this place to everyone I know.

Rene is awesome!

Great service, wonderful safe units to rent from.

Renae was so helpful with prices an the property was clean the unit she showed me was clean. Over all I am extremely happy about my experience an look forward in moving my things in.

Loved the Customer Service!! Renae was very nice i will be back..

I was happy with the service I received. Rob, the guy I worked with was friendly and did his best to help me. The grounds are clean and the unit I received was just what I needed. Thanks!

Thanks rob!

If you want your propert vandalized or broken into, store it here. The property manager told me 5 units were broken into during one week including my cargo trailer. NO security camera anywhere.

I like it because it's close to everything! You can move and eat,shop,or find a place to stay all on one street.Jennifer Woodcox the manager or something? Is beyond helpful.She suggest things you don't think about. Go's out of here way to help..

JENNIFER WOODCOCK WAS SO HELPFUL. COULDN'T HAVE DONE IT WITHOUT HER!

Jennifer was great and very helpful in taking care of what I needed to do at the last minute and despite being VERY busy, she stopped and helped me get into a bigger unit same day!!

Jennifer W was very helpful, honest and straight forward. I have not previously used public storage in the past, and I was initially apprehensive. After speaking with Jennifer, my mind was put at ease. I would recommend this location to everyone.

Jennifer Woodcox was very informative on prices and made me very comfortable. She was very professional when I was explaining my situation and helped me to achieve the proper unit size at the right price for my budget. I would definitely recommend her to all of my friends and co workers when they come in to town.

Jennifer Woodcox is awesome and gave me great friendly customer service and explained everything clearly...

Very friendly staff. Great Labor day Sale. Huge storages.

I came in to update my account and a lady by the name of Jennifer W helped me out greatly! They were fast, kind and helpful! I would greatly recommend public storage! They work with you!

Jennifer was of great help! She treated me with the upmost respect & made me feel welcomed. Did I mention she's only been working here for 3 months? She's awesome !!

Very kind, great people! Thank you!

Great Customer Service. LOVELY Attitude. GREAT EXPERIENCE! Jennifer N Was Wonderful .

Jennifer W. Was so helpful greatest service ever the girl needs a raise for working so hard to make sure we were pleased with the service.

Great customer service grace is very friendly and gave me all the information i needed! I would reccomend public storage to anyone.

Super nice and helpful management. Close to any place in town.

No problems at all, always able to access unit no problem. Alicia was great helping me out.

Alicia was very kind and helpful and I appreciate her help thank you

At least she is a nice girl very helpful and kind

came in to make a payment today at least it was very courteous and kind

had a great experience with aleasha. she was quick and nice.

They didn't want to pay for property damaged by the storage door falling on my stuff instead they tried to blame me for opening my door what's the point of being in a secure storage if it's no secured

Great customer service! Ask for Grace, she's awesome!

Alicia was real nice

Alesha work threw here work break she a great working the best!!!!

Aleasha was extremely helpful. She went above and beyond.

Come to make a payment and aleasha was very nice

Alicia helped me return several carts that were left in my moving truck during a move from a Public Storage facility in Ft Worth. She was polite and pleasant.

A leash a was very nice and beautiful she helped me have a nice move in thanks

A very nice talented young lady that does the job well and I will be looking forward to telling anybody else to come here for the storage unit thank you Aleasha

Alesha was super friendly and helpful. Great place!

Aleasha is an amazing rep. She helped me with everything I needed. I got all moved in and nothing was damaged or anything. Appreciate it!! Ms. Aleasha

Very kind, great customer service. Detailed walk through of the storage unit. Alesha was a great help with the entire process of renting the unit on such a busy day.

Grace and Aleasha are two of the best managers I've met in my travels in Louisville and back home in Kansas City. They both went out of there way to accommodate my needs and we're very accepting of me being so late. Thank you ladies for everything! I'll never forget that y'all went out of your way on your own time. The boss is lucky to have employees like y'all.

Alisha and Grace took care of me swell

Aleasha was very friendly and made sure that I saw my storage space and understood the locking mechanism before I signed the contract. She gave me lots of information and made the process easy.

The lady that helped me was very courteous, professional, and got me in a unit and out the door. Thanks Aleasha!

Aleasha was awesome! Made my transition smooth for me. Thank you!

Aleasha and Grace Is very helpful with any Storage needs i have had i would recommend them for sure

Great customer service! Would recommend to anyone! Thank you so much Grace.

Grace is awesome thanks for the excellent customer service!

Grace is awesome has great customer service and stays in touch would not go any other place.

Treated very nice. Storage space was clean and ready. Grace the manager is great! I followed her in the door as she was starting her day and she was awesome. Very happy with my choice.

Alesha was very helpful with getting signed up.

Aleasha was very helpful

Aleasha was very freindly and knowledgeable. Would recommend her for your customer service needs.

Alesha was very helpful, I really enjoy storing my items at Public Storage.

I would refer anyone to public storage to see Aleasha she has great customer service and she took great care of me

Alesha was great in helping me thank you so much public storage!

I rented from public storage for the second and I will keep renting from here because they provide excellent customer service. Aleasha walked me to the unit and showed me everything and explained everything to me she did a great job and I would recommend asking for her when u decide u need to rent a storage unit.

Both staff members displayed excellent customer service. Thank you!

Grace was awesome. Our experience has been great

Grace was Amazing, very knowledgeable, personable, professional, and highly recommended! Thank you Gracie.

Aleasha is a really wonderful saleswoman that was very nice & helpful. Really glad that I reserved online & had such a helpful staff. Very nice & spacious unit...locks are expensive but guess that's a need be. They would only be better with 24-hour access. Thx for the quick & courteous help.

Great experience, good place to store stuff, will definetly use again

Great customer service from Grace and Alesha

Grace was amazing ! Units were nice size!

Great experience, Grace was amazing

Grace is awesome. Real hands on manager. Goes above and beyond to assist the customer and takes pride in her job.

We were having our house remodeled and needed to find somewhere to store our belongings. After talking to several places I contacted Grace at this location and she was very knowledgeable and very sweet over the phone. I came in to set up everything and the facility was very clean and once again Grace was very helpful and sweet. Grace definitely sold me on this property. Thank you Public Storage and thank you Grace for being so respectful and sweet. We will recommend Grace and Public Storage to everyone.

Awesome place, clean very & very friendly. Grace was great and very helpful!

Great customer services!

Grace was fantastic! She made the process of renting my 10 x 10 space easy and fast, and clearly explained all of the security features. This is my first time renting a storage space and I am confident that I'm in good hands. On top of that, the $1 first month deal made this the best value for my money that I could find anywhere in Louisville.

Grace was so helpful it was a great experience thank you so much

Grace was extremely helpful and took care of everything I needed. I was in and out and had my unit in no time. The units are clean, well lit and the area is very easily accessible. I would recommend this place to anyone. Thank you Grace!!

Wonderful customer service, Rachael was a fantastic representative.

Amazing service! highly recommend using public storage! Grace was a pleasure in such a difficult time. Made moving easy and had plenty of useful tips to help make my move as simple as possible! Very clean and Safe.

Racheal was very nice and helpful! Great customer service. Love seeing her when I come in. She always make me feel like family. Wouldn't let me do a review for the bardstown rd store I guess cause I already did one for this store, but came into see a space as to this is the area I'm moving too and will be in need of a shed like unit, Ms. Racheal was as pleasant as always, kinda had dejavu from the last experience, this chick is everywhere. Lol. Great rep with a smile that will stop you in your tracks. :-D

Great customer service love coming up here very professional i would reccomend this place to anyone who needs storage keepup the great work grace

Grace is wonderful!!! Great customer service!!!

Grace was very helpful, professional, and answered all my questions. She made it a great experience:)

Grace at the Preston location was awesome. Very courteous and explained everything in detail.

Rachel was very cordial, and asked me numerous times how everything was going, very good with her clients A-1

Saw Ms. Rachel again. She is awesome, by far the best Property Manager I've dealt with so far. Hope she stays because she is amazing at her job and she does with a huge smile on her face. Very impressed with this one.

Grace is awesome! Always takes good care of her customers, great place to store!

The folks at Public Storage are great. I really enjoy coming in and talking to Shawn. He is great!!!!

Grace was wonderful

This is the 2nd unit we've rented from public storage and our experience with Rachel has always been wonderful. She is very polite and helpful with any questions we've had.

Rented a storage with Grace. She was so nice, I was so nervous. It was my first time ever storing, she made it stress free. Giving props to you Miss Grace!

Olypia is a great manager and was able to handle all my issues highly recommended

Great location, close to the highway, close to rental truck companies, and many other related business. According to a friend Olympia whom is a current employees is a fantastic place to be employed with great employees willing to help you with any of your storage needs.

Olympia has been great Property Manager, hopefully she will keep doing a great job. This place is cool

Olympia has a wonderful personality and I had a great experience with Public Storage

Paid my unit and racheal was very friendly and helpful. She answered all my questions and was quite pleasant.

Olympia and Maya were so helpful, I highly recommend this place

Great customer service by Olympia and Maya and Stephen they were so helpful and pleasant

Britnee was great! I wanted information on a unit and she told me everything I need to know. Very good service

Olympia was very helpful. Even though it was close to closing

I came in to pay my bill nd Darnell helped me with all I need. was really polite nd respectable

Olympia and Chienne are a great team. They work really hard to make sure that I have a wonderful experience each time I visit this location

Olympia is extremely helpful. Her professionalism and expertise is the reason why I continue to use Public Storage. She always has a smile on her face and is always available when/ if I need help.

My experience at public storage was great. the manager was very helpful. I would recommend this location to all of my friends.

Excellent customer service! Took time to explain everything so I would understand perfectly and I and good now! Would recommend them to everyone!!!

Awesome and they are so helpful I appreciate your business

Olympia is amazing!!!! Love this location and Sue is great

Icame in to purchase rope. they didnt have any. Olympia the manager offered stretch wrap to keep my items from falling off my truck.. Worked great!!!! very helpful

...Olympia is great! Love storing with her!

Awesome storage place. Manager made this experience very easy

The lady in the office is extremely nice! She is personable and knowledgeable and ready to accommodate your need! I highly recommend this place is awesome!

I recommend this storage place. It has a nice clean friendly atmosphere. Go check this place out if you need storage

Absolutely had a great experience with Olympia and renting my unit!! Recommend this location

This location has an awesome manager by the name of Olympia, great service, very clean facility, and all needs will be met here at Preston. Rent here!!!!

This is a really nice friendly well secured environment. RENT HERE

Came in today to make a payment and the manager is always so friendly and helpful. I need to transfer to a smaller space and she has made this so easy for me. Thanks Olympia for taking care of me

Love love love this location provided by Olympia's service!! I was in the office yesterday to get information for when I move next month and this lady had 4 people she was providing excellent service too!!! Talk about multi tasking!!!!! The location was very clean and safe! They also have high security locks provided for you! Check out this location! I know I'll be renting here!

**STANDS UP AND CLAPS*** Raise the roof for Lindsey and Pam!! Both Lindsey and Pam are awesome, helpful and considerate. Moving is a very stressful situation and a sudden move is one of the worst, but both Lindsey and Pam were patient and so nice that I almost forgot that I was stressing over the move. Both ladies are the most pleasant and warm people anyone could every ask for and their help made the move not only bearable, but a great experience overall. THANK YOU LINDSEY AND PAM!!! You all are the best!!

Pam was so helpful!

Glad that ur open on sundays because i woulda had to rent a uhaul truck for another day and the service from LINDSEY and the other young lady was excellent she help me find the perfect unit THANKS.

I was helped by Pam who is a great person . I was in a hurry and very tired from just getting off work and she was very understanding and fast . She knows her job very well and does a great job at it

Pam and Lindsay were extremely friendly. They explained everything without having to ask. They made sure that we were aware of the specials. It was raining and they were very eager to show us the storage compartments without complaints. We highly recommend this facility and the people that work here.

Brittany and Ron were outstanding. I even had the pleasure of meeting the district manager Rick . I would recommend this location to anyone. There service is top notch.

Pam and Brittany are great I really needed a storage unit to store my valuables and they were very confident in the security of your units and convinced me that insurance is a safe way to go I am very pleased that I was able to have them help me. If I ever need a storage unit again public storage is where I will go

Sparkling smiles and great service!

Pam and Brittany were so friendly and helpful. They make me smile. I love the excellent customer service at Public Storage and would recommend them to any one!

The lady that rented me the unit, PAM, was very helpful and friendly. Great customer service and the best smile ever. A good experience.

Pam and Missy are awesome! Very friendly and excellent customer service. They have made my experience renting my first storage unit a easy and informative.

I moved here from Florida, and my place wasn't ready yet. I rented storage unit for all my belongings. And Pam was the very nice lady who rented the storage unit to me. She was wonderful, polite, happy person. The Stoage place was nice and clean, good size and great price. Would recomend to all my friends.

I like to say a outstanding job at public storage!! Susan did an outstanding job helping me and my family out. Great worker and a people person!! I have been here before and I am please with my service!!

Pam was a angel that had all the answers or would not rest tell she got them for us. The whole time with a bubbly personality and a warm smile that just warmed your heart. There should be more like her out there.

Pam was AWESOME!!!! Love her personality, if only there could be more people like her! Thanks for the exceptional customer service!

Missy & Pam were very nice and friendly. I thank them both for making me feel very welcome. Plus the process was easy and quick. Thank you ladies.

Pam was very friendly and helpful. I needed to upgrade to a bigger unit and she said it was no problem and found a new unit within seconds. I highly recommend Public Storage.

I was in the mist of a family crisis, when the manager at public storage stayed late to allow me to rent a unit. This ment the world to me! If she had not, we would have lost what little we had left from our fire in our home just a few days ago. Our house is not livable, but atleast what we could salvage is now safe! Thank you Public Storage!!