Save Impression

Address

7551 Industrial Road
Florence, KY 41042
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

859-488-2549

859-488-2549

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Onsite Manager Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

859-488-2549

859-488-2549

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    6'x9'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 6'x9'
    • Inside unit
    • 1st Floor
    $ 54/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Parking 10'x30'
    • Uncovered parking
    $ 60/mo $79
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x16'
    Online only price
    $ 71/mo
    Online only price
    50% off first month rent
    Medium 5'x16'
    • Outside unit
    • Drive-up access
    $ 71/mo $94
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    6'x10'
    Online only price
    $ 74/mo
    Online only price
    $1 first month rent
    Small 6'x10'
    • Outside unit
    • Drive-up access
    $ 74/mo $98
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x16'
    Online only price
    $ 109/mo
    Online only price
    Large 10'x16'
    • Outside unit
    • Drive-up access
    $ 109/mo $145
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x18'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Large 10'x18'
    • Outside unit
    • Drive-up access
    $ 113/mo $150
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 525)

September 25, 2023
Google Public Storage Nathaniel Bauer
The auction process sucks. I had to clean the unit out in a matter of minutes just so I wouldn’t be locked inside the gate. What a cluster.. doubt I’ll ever purchase a unit from them again
September 16, 2023
Google Public Storage mendy holt
Bought a unit from an auction site. Was told he would be in the office until 5pm. The employee left early and I was locked inside the gate!!!!
August 24, 2023
Google Public Storage Ken
I had to store my RV here while I was deployed overseas with the Army. My RV was broken in to on several occasions. The thieves rifled through all my drawers and took things they thought were valuable. On the last occasion they broke off the top lock in my front door. Also, someone kept storing lawn mowers under my RV. The price of an uncovered, grassy lot to park my RV went from $40 to $127. I expect much better security for that price!
August 10, 2023
Google Public Storage Heather Quinn
Clean and upkept staff is really nice and courteous Mary is a sweet lady to work with I loved my interactions with her
August 8, 2023
Google Public Storage Tyler Whaley
Mary was great she was so nice and friendly. I’d recommend coming here
May 17, 2023
Google Public Storage Bob Albert
Mary worked very hard to get the job done for as quick and easy as possible. Thank you Mary !!
May 10, 2023
Google Public Storage Karen Scott
Everyone was very helpful.
April 27, 2023
Google Public Storage CH Anderson
April 13, 2023
Google Public Storage Future Champ
Mary was a very respectful efficient and courteous staff member at public storage I definitely recommend their services thanks Mary and public storage
March 29, 2023
Google Public Storage Ivonne Vargas
We miss Mary and the personal touch they provide with there service.
March 28, 2023
Google Public Storage Peyton Cool
This establishment is one of the best I have come across. Super friendly and great customer service. Mary is super friendly and the best I have ever worked with. I recommend this establishment ten times out of ten.
March 8, 2023
Google Public Storage Kenneth Hansen
Amazing service 👌👌
February 19, 2023
Google Public Storage aidan kite
I had an amazing experience with a young lady by the name of Hannah this morning she did a great job assistant me with prices and which unit I should try to get for my move from my old house thank you public storage and more importantly thank you Hannah for your customer care you’re awesome !!!
February 19, 2023
Google Public Storage Madi Castillo
Hannah at this location is super helpful and sweet! She has such a welcoming personality! She makes my time at Public Storage worth it!
November 3, 2022
Google Public Storage Vickie Fathman
Dump!
October 5, 2022
Google Public Storage dot c
Dave is very professional, he answered all of my questions
July 21, 2022
Google Public Storage Phillip Dost
Jill was wonderful help and got everything i needed taken care of. Highly recommend this place!
July 18, 2022
Google Public Storage Me
Its always a pleasure working with Jill at public storage, she’s always smiling and happy to accommodate
July 1, 2022
Google Public Storage Jolie nzalambogo
June 24, 2022
Google Public Storage Linda Mccown
Jill is amazing! Wonderful customer service. Thank you to her for all of the help and knowledge.
June 16, 2022
Google Public Storage Michael J Arnold
Jill at the 7551 Industrial Rd Public Storage couldn't have been nicer nor more helpful in my organization's search for a larger storage space than we currently have. She was friendly, personable, knowledgeable and wonderful to deal with. She is still helping me look and hopefully we can come up with approval from our Board of Directors soon.
June 14, 2022
Google Public Storage Gloria Houston
Robbie was very helpful!! Was a pleasure renting our storage space from him.
June 9, 2022
Google Public Storage Dave Vann
Jill was great help getting auto pay set up!
June 6, 2022
Google Public Storage Mohamed Makiou
She's the best ever
June 6, 2022
Google Public Storage Miguel Rosas
I love Jill! She's the very, very, best property manager I've ever met!
June 6, 2022
Google Public Storage Mohamed Ali
Jill was awesome to talk and she was helpful. Thanks Jill.
June 3, 2022
Google Public Storage Thelma Webster
We came back to this Public storage Jill is a excellent manager. She always has a big smile for us and sweet words. She is the BEST!!!Jill remembered me from years ago by name. She's the greatest.
May 23, 2022
Google Public Storage Jay Smith
Great service, friendly and very helpful.
May 23, 2022
Google Public Storage Richard Fink
Great lady behind the desk she was great
May 16, 2022
Google Public Storage Chase Hanlock
Jill, the property manager, runs a tight ship. She contacted me to make sure everything was as expected and as I needed. A great experience all around.
May 14, 2022
Google Public Storage amadou sogue
I really like Jill. She deserves pink flowers!
May 7, 2022
Google Public Storage Jeff Durr
Great customer service!
May 6, 2022
Google Public Storage Sandra Strole
She was very helpful and nice
April 30, 2022
Google Public Storage T G
Awesome person at desk friendly and professional
April 23, 2022
Google Public Storage Juan Carlos Briceño Acevedo
Good access! and location, wide spaces!
April 14, 2022
Google Public Storage Amy Miles
Great service!
April 11, 2022
Google Public Storage Betsy Strubel
Treats us like family
April 11, 2022
Google Public Storage Roger Noble
April 8, 2022
Google Public Storage Antonio Ortega
Jill is the best
April 7, 2022
Google Public Storage David Draper
Jill was very welcoming, great service. Thanks
April 4, 2022
Google Public Storage Edward Coates
April 3, 2022
Google Public Storage Tina Hernandez
April 3, 2022
Google Public Storage Prasad Prakash
Jill is awesome!
April 2, 2022
Google Public Storage Rose Deakins
March 28, 2022
Google Public Storage Anita Yeakley
Jill is the best!
March 28, 2022
Google Public Storage STEPHEN M STEPHENSON
March 28, 2022
Google Public Storage Kaye Townsend
March 28, 2022
Google Public Storage Rosemarie Torres
Jill is awesome!! good service and good treatment. She explained everything we need not matter we speak Spanish.
March 28, 2022
Google Public Storage Tony Varela
Excellent service
March 26, 2022
Google Public Storage Brandi Grigsby
March 25, 2022
Google Public Storage Jeffery Bbristow
March 19, 2022
Google Public Storage Charles McGlothin
Very good customer service
March 19, 2022
Google Public Storage Mashelle Fields
March 19, 2022
Google Public Storage Megan Hale
Spoke with Jill today about renting a unit and she provided great support!
March 18, 2022
Google Public Storage Jenrri Ramirez
March 18, 2022
Google Public Storage Amie Barrie
I really enjoyed working with Jill!
March 11, 2022
Google Public Storage Bryan M Ketron
Very useful and very friendly thank you very much
March 11, 2022
Google Public Storage ABDIAZIZ ABUKAR
March 7, 2022
Google Public Storage Sandra Ladd
March 6, 2022
Google Public Storage Delia Figueroa
Very good
March 5, 2022
Google Public Storage Bobby Hayek
She is fantastic with the customers and very professional
March 5, 2022
Google Public Storage Becky W
Jill was so helpful!! Super nice and efficient!!!
February 27, 2022
Google Public Storage Rusty Holloway
Jill was very helpful and a pleasure to work with
February 26, 2022
Google Public Storage Lance Deters
Jill is great, man! Can't wait to buy another unit.
February 26, 2022
Google Public Storage Barry Deaton
February 25, 2022
Google Public Storage Pamela New
Customer service skills are impeccable Jill is amazing and she deserves more money than what she earns
February 25, 2022
Google Public Storage Erick Willett
Jill was wonderfully helpful today. Transferring to a larger storage unit could not have been easier
February 24, 2022
Google Public Storage Shannon Egdorf
Jill super awesome
February 21, 2022
Google Public Storage Allison Embree
Jill is very sweet and outgoing. Made sure the dimensions worked for me and reached out to other properties to accommodate.
February 20, 2022
Google Public Storage Eric Byrd
Very good experience, Gill was friendly and helpful.
February 20, 2022
Google Public Storage Demetris Hiropoulos
Jill's Great, very friendly and excellent service!
February 19, 2022
Google Public Storage Colleen Hines
Thank you Jill for your help! Jill was very professional and kind. She informed us of every detail to help ensure our possessions were safe. Thank you Jill and Public storage!
February 14, 2022
Google Public Storage Trey Graham
January 15, 2022
Google Public Storage Kelly Ketron
Awesome staff, very helpful, clean units!! Jill is awesome!!
January 13, 2022
Google Public Storage Mike Pracht
Jill was amazing! She helped me with everything I needed, and was more than happy to do so! She was very pleasant, and made the experience well worth it!!
January 12, 2022
Google Public Storage Joe Westfall
Great service early in the morning. Jill awsome women thank you.
January 11, 2022
Google Public Storage Michael Brinkman
The manager was very helpful.
January 9, 2022
Google Public Storage Jackie Lehmkuhl
Jill has been very helpful and thoughtful today she is a real team player
January 7, 2022
Google Public Storage Curtis Sizemore
Miss Jill so I had to come back and run another storage unit
December 18, 2021
Google Public Storage Joe Owen
She was very friendly and great getting everything set up for me.
December 11, 2021
Google Public Storage Joseph Parsons
I just meant Jill and she is everything the other reviews said she would be. Great person.
December 6, 2021
Google Public Storage Bruce Oldham
Very nice woman love her keep this lady keep up the good work thanks for everything
December 4, 2021
Google Public Storage Karen Fortner
Jill is a wonderful person!!
December 4, 2021
Google Public Storage Laura Oldham
December 3, 2021
Google Public Storage Candy Gaunt
Jill is so wonderful person and she easy communicate with me she is the best person
December 3, 2021
Google Public Storage Dottie Hollingsworth
Wonderful customer service!!
December 3, 2021
Google Public Storage David Davis
Great place to rent from, great location, and Jill was a pleasure to do business with! I will definitely come back.
November 29, 2021
Google Public Storage Jay Anderson
The best customer service ever! Jill is very helpful and makes you feel welcome, I will definitely do business here again.
November 29, 2021
Google Public Storage Nikki Arlinghaus
She is absolutely amazing great help and very sweet…
November 29, 2021
Google Public Storage Matthias M
Wqs work8ng with jill woth a unit i had won 8n an auction qnd she is by far the best storage manager ive dealt with. Not that the rest qre bad, she is just that good. Plus this place is huge, i would personqlly feel very safe leaving my belongings here
November 15, 2021
Google Public Storage Moussa Daff
We love Jill she’s a best
November 15, 2021
Google Public Storage Youma Aicha Niane
Great service
November 8, 2021
Google Public Storage Jamie Overmann
Jill is the BEST!!!! Very helpful and friendly!!
November 4, 2021
Google Public Storage MCB Ventures, LLC
Awesome experience with Jill! Thanks
November 4, 2021
Google Public Storage Trett Setters
I think Jill is the best thing since sliced bread! I just love it here in Jillville!
November 3, 2021
Google Public Storage Dave Cecil
Moving across country is full of challenges and barriers. Jill, at Public Storage was understanding and helpful in addressing the issues associated with moving a large amount of personal property over long distances. Jill was helpful in renting a larger storage space in the Northern Kentucky area while waiting to purchase a local property. KUDOS to Jill for reducing the stress of relocation.
November 1, 2021
Google Public Storage Jessica Jackson
I have had my camper at a storage facility for several months that’s just too far from home. I called Public Storage and spoke with office manager Jill, and she was nothing less than amazing. The process/details/rules/expectations Jill informed me of was perfect, and I would recommend anyone needing storage to reach out to Jill at Public Storage.
November 1, 2021
Google Public Storage holly vest
Great place to store your valuables . On site staff is great
October 30, 2021
Google Public Storage Lisa Roode
Jill was wonderful in helping us!!! We have used multiple storage companies and she has been the best by far to work with, we couldn't sign on the dotted line quick enough, thank you so much!!!
October 30, 2021
Google Public Storage Chad Roode
Jill is one of a kind!! It's been a long time since I've had such great customer service!! My wife and I would give her 10 stars 🌟 if we were able to, I can't say it enough, 'AWESOME'
October 25, 2021
Google Public Storage Donna Irwin
Great personality and people person!!!!
October 24, 2021
Google Public Storage Samantha McConkey
Jill is very friendly and always willing to help
October 21, 2021
Google Public Storage maria hiropoulos
Jill is amazing, she’s been there for years, always pleasant and extremely helpful. Best employee ever. No exaggeration.
October 18, 2021
Google Public Storage cyndi k
Jill is fantastic. She’s goes over and beyond expectations to make sure you are comfortable, explaining details, making sure you understand the contract, etc. Her customer service is impeccable.
October 18, 2021
Google Public Storage Marilynn “lynnietoot” Arnold
Great, friendly customer service. Jill does a great job! Would rent here again!
October 16, 2021
Google Public Storage Loreli Rae
I absolutely loved Jill. She was so incredibly helpful and funny. 10/10 recommend!!
October 16, 2021
Google Public Storage Angelique Aridge
Jill was great she really helped me out really tremendously today thanks Jill
October 16, 2021
Google Public Storage Mark Craddock
Great place to work with. Jill makes everything easier and is customer service star. I highly recommend this location.
October 15, 2021
Google Public Storage cheryl siska
To have had a reservation and get ready to come in to pay, then find out that it had been rented on a first come first serve. If I had known from the very beginning when I made the reservation online and have the date set up to come in to inspect and pay that it was first come first serve I would have paid that day. Was not a happy camper. Need to put that information on your website! Jill on the other hand was so GREAT! She went out of her way to help get a unit and worked with me, she made my day better. THANK YOU JILL:)
October 4, 2021
Google Public Storage Bernadette M. Jones
I just love this Public Storage location the manager there is really cool and sweet(she treats everyone like family there).
October 4, 2021
Google Public Storage Alicia Cords
I absolutely love Mrs Jill she looks so the most amazing person that I have ever met and she does an amazing job there at public storage.
October 4, 2021
Google Public Storage HILARIO MARTINEZ
I love Jill!
October 4, 2021
Google Public Storage Teirra Lake
Jill was amazing with helping us find a storage unit for our apt homes. I would greatly recommend this place
October 3, 2021
Google Public Storage Corissa Otten
Jill is fantastic and made the process so easy!!
October 2, 2021
Google Public Storage Billy Barnes
Jill's awesome my credit card was stolen an shut off by the bank and she called to let me know payment was rejected. Thanks
September 26, 2021
Google Public Storage Thomas Ward
Jill is awesome to work with. This is the second time dealing with her. Always polite and easy to work with. Even though it was a short stay her knowledge helped me so I could protect my valuables. I would recommend her to everyone.
September 23, 2021
Google Public Storage Carly Houze
Jill was very nice and accommodating! Efficient and friendly, the perfect combination.
September 18, 2021
Google Public Storage Thomas Eifert
Awesome customer service and great prices. Would recommend for your storage needs.
September 17, 2021
Google Public Storage Raven Carpenter
September 17, 2021
Google Public Storage Kenneth Carpenter
Love Jill she's great
September 17, 2021
Google Public Storage Coral Mercedes
Jill made us feel very welcome. Made our moving a wonderful experience. In my opinion she deserves a raise. She’s the sweetest!
September 17, 2021
Google Public Storage Randy Kipling
Jill is an efficient, friendly and helpful property manager!!! You can count On Her!
September 17, 2021
Google Public Storage King Summers
Jill is amazing
September 13, 2021
Google Public Storage Michael Lobb
Jill is soooo pretty. You will love jill!
September 10, 2021
Google Public Storage Jay funston
Jill was funny warm and helping I will keep coming back.
September 10, 2021
Google Public Storage Tara Tucker
I stopped to make a payment and Jill was an absolutely delightful and friendly person. She helped with my unit!
September 4, 2021
Google Public Storage Justin Reynolds
She took time to rearrange storage units when I got the wrong size and set me up with another one that was cheaper. Great customer service
September 3, 2021
Google Public Storage Cathy Padgett
Yes I have a storage over here on Industrial Road in Florence Kentucky with Miss Jill vill she is very helpful and very high is very helpful very and nice she helps me a lot so she's a very good employee thank you
September 3, 2021
Google Public Storage Carol Gullett
Jill was very friendly, and help. We are returning because of her!
August 29, 2021
Google Public Storage Julie Young
This is a fantastic place to rent from. The property manager Jill is extremely friendly and knowledgeable. I would rent from her anytime.
August 27, 2021
Google Public Storage Melissa Beach
Jill was very kind and hospitable. I am very pleased.
August 27, 2021
Google Public Storage Serina Kilgore
August 23, 2021
Google Public Storage Tye World
Jill helped me out so much
August 23, 2021
Google Public Storage Alicia Hollandsworth
Jill was great. And was very helpful.
August 22, 2021
Google Public Storage Anthony Anderson
Jill gave me very prompt and excellent service with moving into my unit today. Would definitely recommend Public Storage to anyone in need.
August 21, 2021
Google Public Storage Shannon Bernhardt
I have been storing at Jillville for over 4 yrs. Don't ever want to have to leave! Just love her!
August 21, 2021
Google Public Storage Tim Bernard
Jill was an awesome to deal with. Great personality!!
August 21, 2021
Google Public Storage Marybeth Griffin
Jill was awesome,super friendly and quick response to any questions we had
August 20, 2021
Google Public Storage Lisa Sizemore
Jill is great and its been a pleasure to have met
August 15, 2021
Google Public Storage Lori Veselovec
Jill was awesome and helpful! She explained everything well and was patient and took her time. Thank you Jill!
August 13, 2021
Google Public Storage Destiny Pence
Jill is a awesome lady ❤
August 12, 2021
Google Public Storage Robert t Schoenfeld
Jill the manager went above and beyond to help take care of a specific situation and need that I had. I would definitely recommend in the future.
August 12, 2021
Google Public Storage Anna Nassano
Jill in the office was very helpful.
August 8, 2021
Google Public Storage dollie Wasson
Jill was very nice and helpful.
August 6, 2021
Google Public Storage mitchell collett
I enjoy renting from Jill. She treats me like family and makes me laugh!
August 6, 2021
Google Public Storage C.D. Halfhill
Jill is awesome, always willing to help in any way possible. Units are great. I stay here because of Jill.
August 5, 2021
Google Public Storage Betty Swango
Great experience and clean facilities. No issues anywhere.
August 2, 2021
Google Public Storage Danita Ramsey
Jill was very friendly and helpful.
August 1, 2021
Google Public Storage Troy Murphy
August 1, 2021
Google Public Storage Jimmy Manning
Jill was very helpful!
August 1, 2021
Google Public Storage jimmy manning
Jill was very nice!
August 1, 2021
Google Public Storage Nicholas Baker
Jill was super helpful and very friendly! Made us feel welcome as soon as we walked in and made upgrading units a breeze! Couldn’t be happier with our stay in Jill-ville!
July 31, 2021
Google Public Storage Kenneth Henry
Jill was absolutely wonderful. She helped get everything setup. It was one of the most streamlined signups I have ever had. Recommended this place for your storage needs.
July 26, 2021
Google Public Storage zoey brixey
Jill is just a delight. She’s funny and gives me a call whenever somethings wrong. She makes my day a lot better. She helps in anyway possible way that we need.
July 26, 2021
Google Public Storage Ariel Riebe
Jill is wonderful. She is great with customer service and putting the customer first
July 26, 2021
Google Public Storage Susan Remley
Jill is excellent at handling the customers at this location. There’s nothing she can’t handle. She’s always positive and smiling and extremely pleasant to work with. So 5 stars to Jill!! Thanks for all your help
July 24, 2021
Google Public Storage Luz Punto
Jill was wonderful her customer service is way over standard. She was very helpful and made me in all ways my inquires to go thru. So happy to find a person like her!
July 23, 2021
Google Public Storage Trevor Griffith
Jill is very attentive to my needs and very professional. I would recommend renting here.
July 23, 2021
Google Public Storage Amy Miles
Great Service!
July 19, 2021
Google Public Storage Keith Buckler
Jill helps me out so much. She's always been there for me. She treats me like family.
July 17, 2021
Google Public Storage Sean Westerkamm
Great facility, Easily accessible. Jill is amazing! Very personable treats us like we've known each other for years.
July 12, 2021
Google Public Storage Eric martin
Awsome service always professional and helpful and caring i highly recommend this particular storage facility for all in need of stoarge safe and secure clean and respectful thank you.
July 10, 2021
Google Public Storage Samantha Woods
Jill was a great help and has a great personality she was geeat
July 9, 2021
Google Public Storage Carla Ladino
Jill is very helpful and nice very funny she is amazing made me feel right at home
July 9, 2021
Google Public Storage Jahmal Abuzuwair
Very fun place and awesome costumer service 😎
July 5, 2021
Google Public Storage Gregory Kerns
This store has gone above and beyond to satisfy my storage needs. Jill was exceptionally helpful when things were looking very bleak. A1 service. will store here again.
July 5, 2021
Google Public Storage justin Hamilton
Jill has been awesome with the process. Thank you for being awsome!
July 5, 2021
Google Public Storage John Myers
I have been renting here for a long time. Jill the Manager there is outstanding. I would refer this location to everyone.
July 3, 2021
Google Public Storage Brian Grissom
Jill is awesome and has heped me with everything!
July 2, 2021
Google Public Storage irad barre
I love Jillville 1000%
July 1, 2021
Google Public Storage tom batcheller
Jill was a complete pleasure and made my transition smooth and painless keep up the good work Jill
July 1, 2021
Google Public Storage Frank Burleson
I think Jill is very nice and helpful.
July 1, 2021
Google Public Storage Puky Rios
I like it here in Jillville. She's so nice!
July 1, 2021
Google Public Storage richard niehaus
I've rented a lot of storage bins tons and tons of them. But Jill has helped me twice at this location in Florence Kentucky. Every time I had a problem she was there to handle it. I do appreciate it saved me a lot of money for my business and I will continue to rent there as long as possible. Richard NIEHAUS
June 28, 2021
Google Public Storage Destinee Sizemore
Jill was awesome! She made the move out process super easy!!
June 27, 2021
Google Public Storage Sierra Barberick
Loveeee this place!! Come see Jill to rent you a storage unit! She is so nice and personable and really goes the extra step to make sure you have everything you need!
June 27, 2021
Google Public Storage renea frederick
I was very pleased with Jill at the Florence location she was very nice and helpful!!! Sweet lady!
June 27, 2021
Google Public Storage Jennifer Wood
Jill at Florence Public storage is the best! She is so nice and always so helpful.
June 27, 2021
Google Public Storage David Ortega
I have been with public storage for at least 4 years now. Jill is absolutely the best. She has helped me out a lot. She goes above and beyond to help if she can.
June 26, 2021
Google Public Storage ROBERT FIEGE
I really like renting from Jill. She is very helpful
June 26, 2021
Google Public Storage Trish Martin
Jillville is great place to be, love this girl!
June 26, 2021
Google Public Storage Julia Gants Minniti
Jill has always taken good care of us. Great representative for you facility. Safe location.
June 26, 2021
Google Public Storage Kaycee Osteen
I’ve been a member of Jills family for years and o wouldn’t go anywhere else! The service here is wonderful!! Recommend to everyone!
June 24, 2021
Google Public Storage jeff906virgo
Jill was very prompt and courteous. I highly recommend this place.
June 24, 2021
Google Public Storage Larry Garrett
Jill was wonderful. I'm a returning customer and Jill helped me get a storage unit quickly.
June 21, 2021
Google Public Storage Christopher Pratt
Jills customer service was impeccable and wouldn’t choose to do business with anyone else
June 20, 2021
Google Public Storage Ashley Richter
Jill is fun, I was having a terrible day and she made me laugh! That’s a hard thing to do right now!
June 18, 2021
Google Public Storage Brandon Edwards
Jills funny and a great manager. Made sure we were happy with our unit before we purchased. Recommend
June 17, 2021
Google Public Storage Babacar Gaye
I love Jill she’s great courteous she knows what she’s doing good job Love you !!!
June 17, 2021
Google Public Storage Rebecca Entz
Jill the property manager went above and beyond to help me get one of their last small units when I was in a real need. I can't thank her enough for the service she provided along with public storage.
June 17, 2021
Google Public Storage Jana Smith
I had a very good experience with Public storage Jill was very pleasant and helpful to me I feel my choice with Public storage was best
June 17, 2021
Google Public Storage Rachel Deaton
Service was great, and Jill was very helpful, and very kind would definitely would recommend.
June 17, 2021
Google Public Storage Ted Dealba
Property is clean and secure. The Property Manager is always available and very helpful. This is a good place to store my RV.
June 16, 2021
Google Public Storage Roger Records
Jill is the best help ever! Made things really simple and went out of her way to help!
June 14, 2021
Google Public Storage Anita Kassambara
Jill is an awesome customer service representative ...always a smile and very helpful with all your needs
June 14, 2021
Google Public Storage Michael Bonner
I loved here in Jillville and I hate to say goodbye. Because of her this will be the only place I ever go.
June 13, 2021
Google Public Storage Tay Dog
Great place to store my belongings property manager is nice and always helpful
June 12, 2021
Google Public Storage Vanessa Turner
We love this property. It's always clean and well maintained. It's easily accessible from the interstate and local main thoroughfares. The manager Jill is amazing and treats us like family. She's very personable and a pleasure to do business with.
June 12, 2021
Google Public Storage Keith Carney
Came in and talked to Jill the property manager about some storage. After a quick and painless few minutes I was walking out the door with all of my storage needs met. Thanks Jill!!!
June 12, 2021
Google Public Storage robyn Chance
Jill provided excellent service , extremely friendly and helpful would definitely recommend anyone that needs a storage in this area to contact her !
June 12, 2021
Google Public Storage Lee Seow
Jill was very helpful! Sad to leave jillville
June 11, 2021
Google Public Storage Janeri Stockwell
Jill is very amazing helped me out alot on getting the right size unit for me place is very clean also thank u for your great service 😊
June 10, 2021
Google Public Storage Jon Urbon
Jill was amazing. I came as a vendor and she was so helpful and friendly. She smiled and was extremely helpful and easy to work with.
June 10, 2021
Google Public Storage susan vaughn
Jill is fantastic. She helped us rent our first storage unit. Very knowledgeable and helpful.
May 29, 2021
Google Public Storage Chris Fry
Was here before and had such great service from Jill came back today and seen she was still here was happy to see her always has a smile on her face and makes sure you have everything you need to protect your things
May 27, 2021
Google Public Storage Maria Brown
Jill is very friendly she helped me a lot and explained everything.
May 22, 2021
Google Public Storage Kelly Hurm
May 13, 2021
Google Public Storage TLB Beach
#1. Jill is wonderful. That is where the compliments end. #2. Within approximately eight months our RV was burglarized twice while supposedly being secured within their facility. This occurred despite the fact that there was a camera right in front of our RV and yet they were unable to review any footage. #3. Also twice during the our rental period, the gate was broke down and stuck wide open for weeks so anyone could come and go as they please. Six foot fences with barbed wire at the top does no good if the gate is wide open. #4. When we complained we were told that some of the smaller units were being rented out by people that they later found to be homeless and we’re living there. These individuals were locked up at night with everyone else’s belongings and given free reign to vandalize apparently. We were told that it was too much of a hassle to take them to court to evict them. #5. I called the district manager and received his voicemail. I left a message and of course he never returned my call. I gave them 1 star.....because I couldn’t go any lower; and believe me I would if I could. PLEASE THINK TWICE BEFORE RENTING FROM PUBLIC STORAGE. We are no longer there. Thank GOD.
May 3, 2021
Public Storage felicia helton
WHAT EVER YOU DO, DOOOOOO NOOTTTT RENT FROM THEY HAVE STOLEN FROM US FOR THE LAST TIME
April 29, 2021
Google Public Storage Colt Cordrey
April 26, 2021
Google Public Storage Phoebe Strong
Wonderful. Jill is absolutely amazing. Down on my luck rn & she helped me so much. ☺️ I’d recommend to anyone. Very good customer service. Thank you so much Jill!
April 26, 2021
Google Public Storage Joe
This was my 1st time renting a storage unit. Jill was very helpful and welcoming. She answered all my questions and I am confident in my privacy and size of the unit. Thanks Jill!
April 25, 2021
Google Public Storage Madeline Perry
If sunshine was a person, it would be Jill. She truly made our experience getting a unit absolutely fantastic! Some of the best customer service that I have ever experienced. Thank you, Jill!!!
April 25, 2021
Google Public Storage Tim Jeffrey
we have used this facility in the past Jill is why we returned
April 24, 2021
Google Public Storage Alonzo Colquitt
Jill was great
April 20, 2021
Google Public Storage Holly H.
Great facility. Jill makes you feel welcome as soon as you come in the door. I have had a space here for the past year my friend told me about it then and I just referred one of my friends and said go see Jill she'll take care of you. If you're looking for a place that knows every customer's name they still do everything old fashioned and old school here the customer comes first. Thanks Joe as long as I need a storage facility it will be with you.
April 18, 2021
Google Public Storage Terry Gunder
Jill is the bomb
April 18, 2021
Google Public Storage Monica Barry
Great facility, great prices, safe and secrete. Jill is great and always makes me feel so welcome!
April 2, 2021
Google Public Storage Boricua TC
Very welcoming, they show care for your stuff!
March 26, 2021
Google Public Storage CURTIS AUSTIN (curtisaustin420)
Lady that works the front desk is so awesome to everyone , prices are fair tho
March 19, 2021
Google Public Storage Gloria Eminhizer
This is the second time I've rented a storage unit on Industrial Road in Florence Ky.. Jill has been there both times.. She is the best! Very helpful and friendly. It was a great and easy experience! Very nice! Five-star and more! ⭐⭐⭐⭐⭐+
March 18, 2021
Google Public Storage Sara Russell
I needed to stop in the office today. I had forgot my gate code, and Jill was there to help. She was a pleasure to talk too. Friendly, helpful, and efficient.
March 18, 2021
Google Public Storage Ryan Cromer
Jill was dope, helped me get my door unjammed and was super dope and friendly. Only regret is I don't need the unit longer
March 12, 2021
Google Public Storage Elouise Reynolds
Very helpful, very friendly staff. Jill is awesome and very nice. Also Rick is nice too.
February 6, 2021
Google Public Storage Tony Manganello
Glad we found Jill here in Florence Ky. She was helpful, informative, and a pleasure to work with. If you have storage needs you should start here and joins the ranks of 'Jillville'!
February 5, 2021
Google Public Storage Nikki Greulich
The customer service is amazing! Jill had been the best! Accommodative, helpful, informative, and kind!! 2-5-21 I have used Public Storage for a second time because of how great my experience was the 1st time!! Shout out to Jill - she is THE best!! and why I knew when I needed a storage unit again it had to be here!!
February 1, 2021
Public Storage lou Williams
I meant what time does your office open so I can come in and make a payment
February 1, 2021
Public Storage lou Williams
What is the time that you open today and the time you close
January 17, 2021
Google Public Storage Jessica Smith
January 11, 2021
Google Public Storage Austin R
Great Price, Great Staff, Very Pleased! I was welcomed to the family by my storage manager Jill as soon as I stopped into the office. She was super nice, very helpful, and had a very positive energy! Im very very happy that I selected this site and this company for my storage!
January 10, 2021
Google Public Storage Nancy Dunn
The service we received from Jill was excellent. Jill really takes the time to explain everything. My daughter just rented a unit and it's the first real adult thing she's done, Jill made it really easy and comfortable for her. Thanks for all the help and patience.
January 8, 2021
Google Public Storage Betsy Edwards
Great place to store your items clean and we'll managed.
January 3, 2021
Google Public Storage Evan Carnes
If I could give 0 stars I would. We had my wife’s service dog for her medical issues and were told to put it outside... never going back.
December 19, 2020
Google Public Storage David Vann
10 x 36 unit with doors on both sides, plenty of room at a great price. Jill was awesome!
December 9, 2020
Google Public Storage Sean carpenter
Rude and lazy staff dirty units
November 29, 2020
Google Public Storage Danielle Caudell Stamper
We needed a place to park our camper late on a Sunday afternoon. Jill got us a great spot at the right price with no hassle!
November 10, 2020
Google Public Storage Gina Meyer
Jill is the main reason I continue to rent from public storage over the past 20 years. She has the ability to make you feel like you're her only customer. I keep coming back to Public Storage specifically because of Jill and her customer service.
October 29, 2020
Google Public Storage Derek Mcelfresh
Like all workers
October 26, 2020
Google Public Storage Kylee Stoneking
Honestly the worst place, I wouldn’t even rate it one star. My family kept their pop up camper there and while it was there someone had completely broke all the locks and stole everything!! When we told them they said that they are not reliable for anything and they have no cameras.. What storage unit doesn’t have cameras?? I do not recommend unless you want your stuff stolen.
October 25, 2020
Google Public Storage Michele Geoghegan
Jill was a great help in getting me the storage I needed even with short notice. Jill was wonderful to work with!
October 7, 2020
Google Public Storage kristina piper
We needed storage since we are moving, and Jill helped us figure out what size we needed. Her and Mary explained the deals they had and how everything worked. Seeing the sizes in person was easier to understand how much space we could work with. Ended up with a bigger bin than we originally thought we needed. Thanks Jill and Mary!
October 3, 2020
Google Public Storage Juan Finol
TREMENDOUS service!!! Jill our customer service rep was more than helpful and attended to our special circumstance in the best way. Loved the experience I had, 10/10. I would give 100 stars if I could!! - Mindy Aviles
September 24, 2020
Google Public Storage Haley Scalf
Love the people working there! Incredibly helpful especially Jill. Amazing and helpful. Storage is easy, kept nice and affordable!
September 22, 2020
Google Public Storage Tina VanSant
The manager of the facility, Jill, was always extremely helpful but the facility itself is disgustingly dirty. I had our unit for 3+ years . The unit became full of mold and everything I had stored there was ruined. I'm moving to a newer, nicer facility.
September 4, 2020
Google Public Storage lou Williams
Just wish they would be open more hours each day to make it more convenient for people that don't like to pay their Bill's online . because if you do your business in person you don't have to worry about some one hacking your account's thank you for your time.
September 1, 2020
Google Public Storage Karen Hendershot
I signed up online and got a really nice call from Jill to secure my space and make sure I was aware of everything I needed to know about my new space. The facility is nice and clean, easily accessible, and well-priced, but the best part is Jill. She is incredibly welcoming, knowledgeable, and treats you like family from the first time she speaks to you. She’s awesome and I’m very pleased with Public Storage!
August 31, 2020
Google Public Storage Miguel Garcia
Nice place and security for everyone
August 31, 2020
Google Public Storage Greg Day
We have been storing our camper for over 3 years and has been great. Jill at the front desk has always been helpful and friendly.
August 31, 2020
Google Public Storage Larin Day
Jill at the Industrial Road location in Florence is always friendly and helpful whenever I call or stop by!
August 28, 2020
Google Public Storage Kim Unwin
Jill was great. Very helpful and friendly.
July 7, 2020
Google Public Storage Deborah J. Sanders
I had a very great experience at PS on Industrial Rd in Florence. Jill is ABSOLUTELY the best manager ever! We ran into a problem & she straightened it out for me in about 30 minutes! She was so very helpful & a really nice, considerate person! I can't say ENOUGH good things about her! Thank you Jill. D.S
July 4, 2020
Google Public Storage Brandon Bryant
Jill amd everyone at the Industrial location made me feel welcome and looking forward to feel that my possesions are secure and safe. Trust is an added bonus that Jillvile can provide anyone in need of some space!
July 2, 2020
Google Public Storage Elizabeth Miller
Jill was awesome to work with and funny just so terrific. Very personable and just the best to work with. Very efficient knowledgeable and great experience. Thanks Jill for being you. You are fantastic!
June 16, 2020
Google Public Storage E. Byrne
Jill was a hoot, and very helpful. This was my first time using a storage unit and she made it an absolute breeze, I've really never met a customer service representative quite like her. She deserves a raise. The prices are affordable and the staff is incredibly friendly, they are very transparent about prices and very quick to give you a unit. Plus, I got to keep my lock. That's cool. I'm very happy to of gone here. 😊
June 10, 2020
Google Public Storage Mels G Acct (Mel)
Jill called to confirm and was amazing..she has such a great attitude. When we arrived at the property she had a different unit in mind that was better and more accessible..She's fantastic...When I called the reservation line I was extremely happy with the professionalism of the representatives I spoke to...Great Experience
May 30, 2020
Google Public Storage Greg Rabe
Jill was amazing to work with, very helpful and friendly.
May 30, 2020
Google Public Storage Jacqueline R
Love LOVE this place
March 17, 2020
Google Public Storage AnnaMarie Nicholson
Jill is amazing! Great customer service and a well secure and clean establishment!!
March 12, 2020
Google Public Storage Iyeesha Middleton
This place is AWESOME! I was in a hurry and need a storage unit fast!! The very knowledgeable associate Jill was extremely helpful in making the decision about how much space I would need and what would be the best fit for my budget! The units were clean and the area its located in was close and convenient!! I wouldn't want to store my things in any other place!!! Thanks Jill!!!!
February 21, 2020
Google Public Storage Karrie Gribble
Jill is awesome!! She was very friendly and helpful. I will rent from here again and highly recommend it to friends because of her. Thanks Jill!! Karrie n Mike said hi and might see you soon.
February 17, 2020
Google Public Storage Jennifer Diesman
Stephanie definitely went the extra mile. She is very appreciated.
February 16, 2020
Google Public Storage Terry Butler
Stephanie was wonderful, she helped me. She was really nice.
February 14, 2020
Google Public Storage Donna Turner
Very polite and helpful staff.
February 7, 2020
Google Public Storage Christian Plymesser
Rik was amazing! He made sure we got what we needed and was extremely kind!
February 4, 2020
Google Public Storage Josh Hines
Jill was awesome to work with. Best prices around. I am glad I chose Public Storage
January 22, 2020
Google Public Storage Carter Mcdine
January 22, 2020
Google Public Storage Jennifer McDine
Jill was fun to work with!
January 17, 2020
Google Public Storage Kristina Ryder
Ted gave me excellent service. He help make the process quick and easy.
January 16, 2020
Google Public Storage Ashley Emery
Jill was very friendly. Helped me with everything, down to earth . Loved my visit
January 12, 2020
Google Public Storage Krystal Creevy
So glad I’m in Jill-Ville’s!
January 11, 2020
Google Public Storage Steve McDonald
Jill was amazing. She was able to answer all of my questions and was very helpful.
January 11, 2020
Google Public Storage Cliff Riley
Jill was very helpful and informative. She answered all of our questions with a great personality.
January 10, 2020
Google Public Storage Abdirezaq Farah
Jill is the best
January 4, 2020
Google Public Storage Tiffiany Wright
I have no clue who the man in the office was today. However, he was very unhelpful and unprofessional. He did not want to help me the minute I walked in the door. He did whatever he could to make me not want to get a unit. Changing the price 3 different times for the same exact unit. Refused to set me up with a unit without me going online and registering myself first. Absolutely worst service I have ever experienced at this storage unit.
December 23, 2019
Google Public Storage Charles Swanson
Great service
December 22, 2019
Google Public Storage Zachary Johnson
Ted was so nice and conversational, I needed a place to store my salvaged car and within half an hour he had me set up. Saved me time and headache. To recap, quick, easy and felt like more than just another lot #. Great service.
December 20, 2019
Google Public Storage Joan Roberts
Jill is the bomb-diggity! Great property and customer service! Thanks Jill for everything!
December 20, 2019
Google Public Storage Emma Gough
Jill is a wonderful woman. She made my fiance and I feel so welcomed. OMG we died laughing
December 20, 2019
Google Public Storage Matthew Bross
Great place Jill is very nice and chill person would definitely recommend storing here
December 14, 2019
Google Public Storage Wesley Barrentine
Jill is friendly and helpful, she always greets me by name and with a smile, can’t recommend this place enough!
December 13, 2019
Google Public Storage lucas schmeing
Great customer service. Jill the made the process very easy and enjoyable
December 12, 2019
Google Public Storage Dixie White
Jill is the best!!!!!! Very sweet and funny
December 3, 2019
Google Public Storage Christina Noble
Jill is very sweet and helpful
December 1, 2019
Google Public Storage Brittany Mitchell
Jill is so awesome and friendly. I always leave with a smile on my face !!
November 26, 2019
Google Public Storage Tony Westrick
November 22, 2019
Google Public Storage Lisa Shook
Jill is very helpful and pleasant she's so friendly very happy with my renting expirence
November 21, 2019
Google Public Storage Hay Kesterman
Angie was very friendly and gave me all the information I needed. She even assisted me to the storage unit before purchasing to show me what it looks like. Good customer service as well as clean storage space. I recommend using them.
November 19, 2019
Google Public Storage Dean w Walz
Jill was or is very thoughtful and curious. She gave great advise as to size of rental unit. She knows her company and is excited to help. Jill is a keeper. Give that woman a raise. Thanks, Dean
November 10, 2019
Google Public Storage Robert Butts
November 2, 2019
Google Public Storage Michael Steward
Jill is the best. Excellent customer service.
November 2, 2019
Google Public Storage Anastasia Steward
Jill is the best. She is very friendly, and has one of the best attitudes a customer facing person could have. She totally deserves a raise.
November 2, 2019
Google Public Storage Steve Marcus
Jill is the storage expert !! She's the best ! Very helpful and extremely nice person .
October 21, 2019
Google Public Storage steven carlson
October 21, 2019
Google Public Storage Jamie Holt
October 15, 2019
Google Public Storage Mommabear
Opened up a unit with Jill today. She was awesome and very easy to work with. Look forward to her being around to help us when needed
October 6, 2019
Google Public Storage Shel Fox
Jill went above and beyond to accommodate our late arrival!! She’s an asset to the company!!
October 6, 2019
Google Public Storage Michael Bailey
Great service
October 4, 2019
Google Public Storage Cynthia Barth
I needed a place to store my things and at that last minute I walked in to try to get a unit and Jill was just so amazing. I knew she was ready to go home for the night but she stayed and helped set me up with a unit . I'm sure it doesn't mean to go last minute to get a storage unit but i had no place to put my things and I didnt want to lose all of what I had left. I haven't had the unit for long but so far I've had a great experience with them. I'm sure going to come back if I ever need a place to store my belonging again. Thank you Jill for all you have done! You're an amazing person and there arent many people out there anymore that are willing to help someone out in a time of need!!!
September 27, 2019
Google Public Storage Eric Downing
Storage unit was clean, reasonably priced, and the overall experience was great. Jill was as nice as they come, and was very helpful!
September 23, 2019
Google Public Storage Tamira Levsey
Jill was very helpful, plethora of information, showed and helped me find the best unit to fit my needs.
September 19, 2019
Google Public Storage Brittany ass
September 16, 2019
Google Public Storage Nicki Roe
This place is awesome - we store our camper there and they have made it such a great experience,, always checking on us when we are there and making sure we are happy, we recently moved sites for easier access and Jill had to do a lot of cancelling and rescheduling, but did it with a great smile and a great attitude! Love this place!
September 16, 2019
Google Public Storage Magdaleana M.
Jill is such a delightful, funny, outgoing, friendly person. When I spoke with her on the phone, I could just tell she was smiling. I moved here from Georgia and on my list of things to do was meet Jill in person and I did! Not disappointed, she's as pleasant as she could be! If I could have one wish it would be that others in customer service could be like Jill. Thank you Jill for such a wonderful experience.
September 4, 2019
Google Public Storage Tara Thompson
September 2, 2019
Google Public Storage Staniley Flotz
Annette was excellent
August 28, 2019
Google Public Storage Betsy Farris
Jill was very helpful and was a pleasure to do business with.
August 27, 2019
Google Public Storage Tom Kreate
Jill is awesome, she made sure my renting experience will be the best it can be. Very knowledgeable. It was a pleasure dealing with Jill. I will be recommending this Public Storage facility to anyone i know wanting / needing extra space
August 23, 2019
Google Public Storage Jennifer Lives
August 21, 2019
Google Public Storage Craig Phelps
This is THE BEST storage facilities place that I have ever done business with!!! Jill doesn't just treat you like a customer, she treats you like family. She does what she can for you and if there are any issues, she lets you know. This is the way business should be done!!! Jill treats you like she would want to be treated and that is the way it should be. If you ever get the pleasure of meeting her, you will completely understand why this facility is so Fantastic and Successful! The facility as a whole is clean and very well kept. I'm not kidding when I say that if you are looking for a storage facility, this is THEE PLACE you want to have one. It will be the best and smartest decision you ever made on storing your belongings. Thanks for EVERYTHING you do for "your family", Jill!!! You don't have to just take my word for it, go there and see for yourself!
August 19, 2019
Google Public Storage Lisa Simpson
Service was quick, cheap and Annette was MOST helpful!!!
August 17, 2019
Google Public Storage Randy Lancaster
Sucks
August 15, 2019
Google Public Storage Nicole Ferguson
Only because you can't give it a 0! I seen it online then after requesting my information someone called me back and set up arrangements for me to view a unit then I notice it says a cheaper price online. When I went into the store to discuss this they said that it was online only. Well online is how I found out about it! Then 3 months into our renting a unit we get an email saying thing that the rent is being raised $30 dollars. Absolutely ridiculous. We ate in the process of looking for a new storage facility and calling 9 on your side to look into this scandal. Be cautious!!!!
August 2, 2019
Google Public Storage Mike Allen
So Jill is awesome. The best person who has ever helped me in my life. She needs to clone herself
August 1, 2019
Google Public Storage Artie Martin
Jill is fantastic! Knowledgeable! Helpful! She knows her business and takes care of her customers!!!! What a treat !!!!
July 25, 2019
Google Public Storage Elizabeth Smith
Love this storage facility Came in last minute and was really going through a lot and Jill the employee brought my spirits up and had amazing costumer service. She made it a very warm friendly place to be.
July 23, 2019
Google Public Storage Amanda Smith
I can say I have had the best experience here at this location than any other storage unit I have had. JILL IS THE BEST!!!!!!! SHE IS VERY OUTGOING AND WILLING TO HELP IN ANY WAY SHE CAN. She is the best person to run the place. She has always been there to reach out if anything happens with your bill. She treats everyone the same. I had a friend that went to her for a unit first and then like two or three years later she is still there and now I have my storage unit here. JILL IS AWESOME!!!!!!
July 17, 2019
Google Public Storage DESIREE HAMMOND
Very pleased so far with my experience at this office. I had some issues and Jill was quick to try to get the situation fixed.
July 17, 2019
Google Public Storage Laura Skirvin
We were considering a storage unit for our RV we were undecided but after we went in and spoke with Jill, she convinced us. She has a great personality and she’s very knowledgeable about this place. We are very happy she made us feel like family. We would like to shout out to Jill for helping us make our decision. Thanks Jill your awesome!!! Laura Skirvin
July 9, 2019
Google Public Storage Ryan Allen
I would come back here anytime I need storage just because of Jill. The customer service is 100 percent. From informational, to general advice you feel warm and welcomed. I would definitely come back.
June 12, 2019
Google Public Storage Amanda Kallmeyer
We've had a storage unit since fall 2018 due to a move . Jill has such a great personality and goes out of her way to make sure you have what you need. She even included my 5 year old daughter in the process and kept her laughing!
June 8, 2019
Google Public Storage Amanda Baker
I've had such great experiences here! The units and property are kept looking great and Jill who works the front desk is the absolute best! She is super friendly, helpful, and has the best personality! I would totally recommend using this company as I've used them for a long while and have had nothing but great experiences!
June 8, 2019
Google Public Storage Dustin Mathis
Great service. Jill was extremely helpful. Would highly recommend!
June 6, 2019
Google Public Storage Just keep Walking
Jillville is wonderful. She made me laugh and is just a beautiful person to be around. She went out of her way to make sure I had the right storage unit to fit my needs. Thank you sweet Jill. I would have wrote this last night, but Google wouldn't let me log in😁. Much love to you always!!
June 4, 2019
Google Public Storage Caity Brand
Jill is a huge help! She got me a great deal on my unit and made sure I got all the details I needed on storage! She is awesome!
May 18, 2019
Google Public Storage Tiffany Crouch
Very helpful sweet . Even waited past closing time for me to get here amazing customer service thank you jill
May 16, 2019
Google Public Storage Bob M
Jill's always helpful and good conversation!!!
May 13, 2019
Google Public Storage Kim Douglas
Annette was helpful. She helped me. Thanks
May 3, 2019
Google Public Storage Ann Garrett
May 3, 2019
Google Public Storage Shane Short (Uncle Cøøk)
May 2, 2019
Google Public Storage William Arms
Great
April 22, 2019
Google Public Storage Kevin Waddell
Annette is awesome and gave me a 5 star experience I appreciate her she is awesome easy to talk to and knowledgeable!!!!!!
April 6, 2019
Google Public Storage Greg Smith
Nice to deal with
April 5, 2019
Google Public Storage Michelle Ligon
I think Jill is amazing!! She does all she can to help with whatever is needed! She's a keeper lol!! Great job Jill!
April 4, 2019
Google Public Storage Lora Newman
I have had a storage unit since October 2018 and I only like dealing with Jill. She is very customer friendly. She is very helpful and respectful. I don't know how anyone could not like her
April 1, 2019
Google Public Storage Lilly Maggard
Literally worse experience of my life. Jill was extremely rude from the beginning not to metion she told us we couldnt get a unit there unless we wrote some fake reveiw for her on here. Then she lied to us almost causing us to lose everything we had. The storage was terrible all of our stuff was molded and gross ive never been more disappointed by customer service in my life. We stood banging on the door to the office for 30 minutes because she was in the bacl sleeping at work! Dont ever go there because you will regret it. Extra space storage is about the same price but the units are much nicer and so are their employees. All the reviews on here that are good are fake because she refuses to rent out units to anyone who doesnt leave a good reveiw.
March 18, 2019
Google Public Storage jas0929
Excellent service highly recommend
March 18, 2019
Google Public Storage Steve Bonta
Jill, the manager, is extremely customer friendly and a pleasure to work with. While relatively new to the site, I am very satisfied so far. Also, Kellie was exceptional to work with and helped tremendously in securing the appropriate storage space at a very good price.
March 14, 2019
Google Public Storage Deborah Tierney
i just wanted to take this opportunity to give a shout out to jill at florence public storage. she was incredibly helpful and friendly as well. she made our decision to store our camper here a smooth transition. thank you jill!!!!
March 12, 2019
Google Public Storage Brandee Holmes
Over-priced. Rent was raised 3 times in 2 years. The unit smelled musty. After going through my clothes that were stored in the unit, they have mold on them and are ruined. There are many nice, clean and reasonably priced storage units in the area.
March 11, 2019
Google Public Storage Dustin Hooks
February 10, 2019
Google Public Storage Timothy Jarvis
February 8, 2019
Google Public Storage Marina Calhoun
Jill is amazing with customer service! She always work with me on my payments. She always has the answers to all my questions. I love coming in to see her or even talking on the phone with her! Definitely a great place to store your things for you and the family!
February 6, 2019
Google Public Storage Sidney Glover
Great people who work here but at time the pricing would go up the longer you keep it in which forces you to take it out but of has amazing service and they try their hardest. And Jill was Really sweet with us!
January 16, 2019
Google Public Storage Linda Fender
Awesome service! Was very helpful and courteous. Thank you Patty for being so nice.
January 13, 2019
Google Public Storage Zach Vallandingham
Jill was extremely helpful and gave us the web discount that we were promised even after she faced her own problems and pushback with how cheap it was. she heard our budget and got us a huge unit for the exact price we were looking for.
January 11, 2019
Google Public Storage James Smith
January 4, 2019
Google Public Storage Kelly Bowlin
Jill is an awesome lady to deal with! She helped me so much with all my questions.
January 4, 2019
Google Public Storage Richard Bowlin
I had a wonderful experince at Pubkic Storage in Floewnce on Industrail Rd. I had alot of questions and Jill helped me so much. I would highly recommend using this storage facility. Just go in and tell Jill your needs and she will help you. Thanks
December 13, 2018
Google Public Storage Chris Newcomb
Jill raises the bar for customer service! Right off the bat she was extremely personable and made the environment feel comfortable and light! Great personality and humor to assist with knowledge of her storage area. Would recommend anyone to do service with Jill.
December 5, 2018
Google Public Storage Kelsey Moreland
Jill is extremely helpful and got me set up super quick.
November 18, 2018
Google Public Storage Brook!!! V
I absolutely loved it!! It’s such a good place and the people there are outstanding!!!
November 12, 2018
Google Public Storage Mike Coyne
Jill is an excellent representative for your company. Always greeted with a smile and is knowledgeable of all your processes. Very helpful!
November 12, 2018
Google Public Storage Vivian Carlson
We are moving from NY and we needed a space, Patty has provided us with everything we need and has done a wonderful job. Thank you :)
November 2, 2018
Google Public Storage Angela Jean (Goldie)
I love this place. I have had to use publicstorage before. And any time i need it i have Jill. Jill had the best customer service amd way to make you feel comfortable. She helps mw get what i need done in a timely manner. I don't think i could go anywhere else just because she is excellent.
October 9, 2018
Google Public Storage Micheal Leisure
Clean. And good price.
October 1, 2018
Google Public Storage Pitbullmomma14 -
September 29, 2018
Google Public Storage John Williams
September 19, 2018
Google Public Storage Jeni Smith
Great place !! The manager Jill is awesome. She walks you thru every step of the rental process let's you know all charges up front, gives great suggestions for insurance etc, and makes you laugh out loud while she's doing it ! Enter Patty... new pt manager.. know her from former job. She's awesome as well !
September 7, 2018
Google Public Storage Thelma Webster
Great place to store your stuff
September 4, 2018
Google Public Storage Janice Arnett
August 12, 2018
Google Public Storage Dulce Leon
Jill was very helpful, she helped me figure out the space I actually needed for my stuff! Definitely recommend to family and friends! Really great costumer service!
August 7, 2018
Google Public Storage Mike Maul
We recently moved here from California and needed a storage unit. We went to Public Storage on Industrial Rd and we were pleasantly greeted by Jill the property manager. Jill was very helpful with the whole process. She also has a great sense of humor. Jill welcomed us like we were family. I will definitely recommend this facility to friends and family.
August 2, 2018
Google Public Storage Sarah McLaughlin
July 17, 2018
Google Public Storage Robert W Hickey
Jill was great help with everything we needed for storage. We'll highly recommend this location to everyone. Great facility. Plenty of room to move our trailer around for loading and unloading.
July 15, 2018
Google Public Storage Frank Bex
July 10, 2018
Google Public Storage Matt Privett
Jill was an amazing help.
July 8, 2018
Google Public Storage Pamela Price
Angie is great!!
July 8, 2018
Google Public Storage James Sholler
Angie was great!!
July 3, 2018
Google Public Storage s Sheppard
Great experience working with Jill at Public Storage on Industrial Rd. We needed a place to store our travel trailer and Jill got us a great spot easy to back into for a first time trailer owner. Will definitely use this storage facility again when the time comes.
July 1, 2018
Google Public Storage Tasha Rae
Angie did a wonderful job thank you.
June 5, 2018
Google Public Storage Ken Sparks
Awesome staff Jill is the best Got to love Jillville
June 2, 2018
Google Public Storage Michael Gray
spent soon time at jill vill great place ! jill makes it happened here
June 2, 2018
Google Public Storage Marianna Smith
Jill is the most amazing customer service rep! From start to finish the best experience with a sales rep in my life. She helped me find the storAge unit that was gonna fit my needs and gave me the handiest tip for one of the extra storage needs. She deserves to make a million dollars an hour in my opinion she is this company’s most valuable employee.
June 2, 2018
Google Public Storage Joe Gosney
Look no further than Jill-Ville. She is awesome. Great experience. Highly recommended!
June 1, 2018
Google Public Storage Victoria Doud
Awesome service and amazing people that work at this facility. Jill is amazing and she will help you any way she can. Definitely recommend storage here (:
May 11, 2018
Google Public Storage Jennifer Kaiser
Jill is awesome! She is making my parents' move a little more pleasant for me!!
May 5, 2018
Google Public Storage Audrey F
I've never used a storage facility before, but Jill was incredibly helpful and patient in explaining everything to me. I would highly recommend based on the customer service alone.
April 27, 2018
Google Public Storage Paul Dansby
Jill is awesome :)
April 16, 2018
Google Public Storage Nicole Watson
Jill was absolutely the best to work with. She was so professional and helpful. We decided to use Public Storage only because of Jill and at her location. Highly suggest Public Storage and working with Jill.
April 13, 2018
Google Public Storage Patricia Garrison
Jill was very helpful and efficient. She explained everything in detail. It’s refreshing to run into someone who is pleasant and good at their job!! Thanks Jill. Would definitely recommend this business.
March 16, 2018
Google Public Storage Michael Sherry
Jill was amazingly helpful when I called on my storage unit. Living in New York she help me update my information. Polite, friendly and helpful. Fantastic customer service while going above and beyond to take care of me.
March 3, 2018
Google Public Storage Edward Turner
Very helpful and Jill helped make the whole experience easy and a lot of fun!
March 2, 2018
Google Public Storage Febiyanti Ratu (Phoebe)
Mary and Lily were so friendly and helpful. We treated like family.
March 1, 2018
Google Public Storage Rockford Koehler
To start off this review it would be unjust to say anything less than Jill being an amazing individual. She made the process easy and more fun than I could have imagined. The storage units were well kept and the office was neat and tidy. Honestly, I wouldn’t go anywhere else. And if you’re looking to store your items, look no further than “Jillville” at Public Storage.
February 28, 2018
Google Public Storage Chris Bing
You haven’t lived until you have been to Jill Vill!!!!!👍😎
February 12, 2018
Google Public Storage Judith Hudson
Jill and Angie have been so helpful. They answered all the questions I had. If you need a place to store things see Jill and Angie. They will help you
February 4, 2018
Google Public Storage Bobbie Boston
Angie was wonderful and very helpful Thank you so much
January 24, 2018
Google Public Storage Jerry Tharp
The lady working "jill" was very friendly and provided good service.
January 21, 2018
Google Public Storage randy spradlin
Jill who runs the place is great
January 20, 2018
Google Public Storage Alexandria Rice
Jill was awesome to work with and by far the best customer service I have ever had !
January 5, 2018
Google Public Storage Tyler Lawson
Mrs Jill runs a tight ship. Awesome lady.
January 5, 2018
Google Public Storage Elexis Widener
Jill is amazing and funny she really keeps up with the storage building well!!
December 19, 2017
Google Public Storage Deanna Damesworth
Jill is awesome! We've been long time customer for and have always received outstanding customer service. Jill is very knowledgable and informative and always gets us exactly what we need.
December 15, 2017
Google Public Storage Mikedmor
December 12, 2017
Google Public Storage Steve Galloway
December 9, 2017
Google Public Storage Rachael Brett
We used this storage facility for over a year with no problems. Jill seems to sincerely enjoy people and taking care of their needs which is so refreshing. Thanks Jill!
November 26, 2017
Google Public Storage Tommy G
Looked into possible storage options
November 18, 2017
Google Public Storage Stacy D
November 16, 2017
Google Public Storage Rhonda Bently
Jill is wonderful and her attitude is so positive and caring. She makes customer service her number one priority. I would recommend this place to anyone who needs storage.
October 30, 2017
Google Public Storage Ashley G
Jill was excellent help.
October 27, 2017
Google Public Storage Ben Sheeler
Jill. Is the best to work with. It's a great place to do business.
September 18, 2017
Google Public Storage Matthew Click
Ashley in the office was very helpful in selecting a unit for our short-term storage needs. Thanks Ashley!
September 15, 2017
Google Public Storage Scion91XB
I was just in this afternoon to get some files from my company storage unit. I had to go into the office afterwards to get some assistance with a lock. As soon as I walked in that door, Jill made me feel right at home. I don't think I've ever been treated like family so quickly. Another woman had come in as well while I was there and Jill just has a way to become instant friends with the people she meets. As far as the property is concerned, it appears to be very secure with locked gates that require an access code and it's surrounded by a metal fence with barbed wire to prevent people from jumping in.
September 15, 2017
Google Public Storage Rebecca Frasier
On Sept 12, I called for a price and availability for the Florence, KY storage spaces, and reached CA for information. First question... really? These units are less than 2 miles from my house. Then because my plans changed, I called to cancel a reservation to see the property on Sept 13 since the "cancel" link on my confirmation page did not work so I had to take the time and call CA again. The guy asked me why, I replied "None-ya", because it IS none-ya.. Since this happened, I've received two Robot calls from Public storage which is annoying to say the least. When did the term "CANCEL" mean, ok go ahead and put my phone number on a machine that automatically calls my residence? So today, I had to call again and have my phone number removed from their system. Ridiculous. For that matter why on Earth do I need to talk to someone in CA? hello? That's like putting call centers on the other side of the world.
August 22, 2017
Google Public Storage Jim
The manager went out of her way to accommodate us. Thanks Jill...
August 5, 2017
Google Public Storage Marianne Farley
Jill is the best!!!! She's the reason I come back to this location when I need a storage unit. She's very friendly and keeps the unit's clean and in great shape!
July 17, 2017
Google Public Storage Elizabeth Bruns
July 4, 2017
Google Public Storage Kayla
Jill has the best customer service of anyone. Best facility to go to by far.
July 1, 2017
Google Public Storage Nathaniel Threadgill
Jill is wonderful.love here customer service.
June 21, 2017
Google Public Storage Amy Pittman
Love the management Jill is very nice and always a big help. I have always use the public storage wouldn't go any were else. I reffer friends and family
June 19, 2017
Google Public Storage Gary Hicks
Jill is excellent
June 7, 2017
Google Public Storage Jessi Callaway
Jill is fantastic!! By far the best customer service I've received by far since moving north! Thanks jill!!
June 2, 2017
Google Public Storage Chrissie Lokesak
Location, Security... and Jill! Jill is extremely knowledgeable and friendly to the point where I don't think she's ever met a stranger or earned an enemy. I love her sense of humor and her ability to make her new and established "guests" feel like they're home. Thanks Jill from Jill-ville!
May 27, 2017
Google Public Storage Andy Gray
Jill is very flexible and allowing me park my truck in a safe and secure location. Very convenient location to Florence area.
May 11, 2017
Google Public Storage mark dooley
Jill was very professional kind and courteous. She was very knowledgeable and answered every one of my questions. She goes over and Beyond the Call of Duty to get manners accomplish in an expedient way.
April 9, 2017
Google Public Storage Cheryl Jorgenson
Jill is always informative and very friendly
April 6, 2017
Google Public Storage Jack Johnson
Been working with these guys for a little over a year now. Always professional and always easy to work with. Jill is fantastic and I always feel important when I'm working with them. They really care and that makes all the difference.
April 1, 2017
Google Public Storage Elizabeth
Public storage is always my go to! Friendly people working there and a great company used them in 3 different cities now and always satisfied! Jill is great at the Florence location!
March 4, 2017
Google Public Storage Keith crabtree
Jill is wonderful
March 1, 2017
Google Public Storage Jayne Elliott
Nice and clean
February 26, 2017
Google Public Storage Nathan Bauer
Since the start I have hated storing my stuff here but what really took the cake was someone was breaking into storage units including ours! Jill was very rude the entire journey and the only reason we stayed was because of the rate. I would not recommend this place to someone who wants their stuff to be safe there is no cameras which makes it even easier for someone to break in I had to move to a facility with a higher rate but at least my stuff is safe and the employees really care about their customers
February 25, 2017
Google Public Storage Joshua Swank
February 8, 2017
Google Public Storage Kenny Radcliffe
Name says it all! Good prices too.
February 6, 2017
Google Public Storage Patrick Thomas
Wonderful customer service. Jill is absolutely amazing.
February 4, 2017
Google Public Storage Susie Freshner
Jill is awesome. She made sure that I had the right size storage unit for my household items. Very helpful in every way.
January 23, 2017
Google Public Storage Janelle Reed
Jill is very personable and helpful. I would recommend this storage facility for all your storage needs! Prices are good too.
January 14, 2017
Google Public Storage Ashley Baker
Jill is an amazing manager. She treats everyone like family and is absolutely the sweetest person ever. She seems to really care about all of her customers.
January 14, 2017
Google Public Storage 6-owe Half6reed
jill is awesome!!
December 24, 2016
Google Public Storage Nathan Bauer
Horrible jill has an attitude and i may move cause of this
December 14, 2016
Google Public Storage brian bitter
Jill at the front desk was very helpful...
November 29, 2016
Google Public Storage Sonya Lambert
Jill is an awesome manager. She is super friendly and helpful. I would recommend contacting her for all of your storage needs!
November 16, 2016
Google Public Storage Tiffany Shelton
Jill was very helpful, informative and polite. Helped me tremendously. Units are well kept and clean. Update... we did have a problem with our unit leaking water. Jill quickly had the problem resolved.
November 1, 2016
Google Public Storage Penny Irwin
Jill is awesome.
October 14, 2016
Google Public Storage Deborah Bohnet
Jill is such a fantastic worker and so helpful an friendly I love being part of Jillville
September 13, 2016
Google Public Storage Roger Stein
Jill is very customer driven, friendly, efficeint and a pleasure to work with.
September 13, 2016
Google Public Storage Corey Moore
September 2, 2016
Google Public Storage Prestige Marketing LLC
I just wanted to let you know that Holley is an Awesome, friendly worker who brightens my day every time I come In!! :)
August 8, 2016
Google Public Storage Crystal Leazer
Jill and Holly are wonderful they treat you like family always friendly and nice we just love them and always will even when we move out we will still stay in touch with them :-)
August 2, 2016
Google Public Storage Dana Holloway
Cheapest RV storage around. Great customer service. Love Jill- super accommodating!
July 26, 2016
Google Public Storage Kimberly Young
Clean and dry very nice clerk !
July 13, 2016
Google Public Storage Anna Cahill
Miss Jill is a one of a kind lady. Hilarious, in fact. I didn't expect this kind of service from a storage facility.
July 7, 2016
Google Public Storage Rachel Carman
Jill is the best property manager ever! She rocks!
June 11, 2016
Google Public Storage Catie O'Brien
Well I read the reviews about this storage unit and I have to say that miss Jill you Are absolutely a delightful wonderful person so friendly n workable she is fair n very kind n helpful n I enjoyed the lovely conversation n professionalism she had with me, I highly recommend going her whether it's short or long term that business is a delight and fair thank you Jill !!!!!
June 10, 2016
Google Public Storage E. Hope Moore
Jill was an amazing help, she answered all my questions, concerns and even made sure i had everything i needed before i left the office. I highly recommend this location and Jill for your next storage unit.
June 7, 2016
Google Public Storage Rhonda Horick
Jill is a wonderful manager. Very helpful. The grounds are immaculate, found her early Saturday morning cleaning. I would highly recommend this facility for your storage needs.
May 5, 2016
Google Public Storage Kaitlyn Courtney
Absolutely great service!!! Highly recommended!!! Love Jill!!!
May 5, 2016
Google Public Storage Sam Schoene
Great customer service, Jill is amazing. Go here instead of elsewhere. :)
April 7, 2016
Google Public Storage Morgan Morrison
Jill is an EXCELLENT asset to the Public Storage company. She was very friendly and made me feel safe in my decision to store my belongings. Thank you so much for your hospitality.
March 20, 2016
Google Public Storage James McGuffee
I needed to rent storage space to de-clutter my house as we prepare to list our house for sale. The online signup was easy and helpful. Plus, even before I finished the online signup, Holley had already called me to arrange a time for me to arrive that was convenient for me. As for storage, a good quality space is a good quality space. What sets this place apart is the professional staff. Holley walked me through step by step and politely and pleasantly answered all questions. I would definitely recommend this place to any of my friends in Boone County, KY.
March 2, 2016
Google Public Storage nicole kopple
Came in today, as I am leaving and moving into my house, I am kind of sad to leave because Jill is an awesome person. She is always smiling and greeting everyone with a hello. She has been an awesome person to deal with and makes me want to recommend this location to anyone in need of a storage unit.
March 2, 2016
Google Public Storage Jim
Great customer service Thanks Jill I will recommend your facility.
March 2, 2016
Google Public Storage Tommi Crabtree
Im glad i came to this locstion! Service was great thanks to jill!!
March 2, 2016
Google Public Storage Sexy 7
Jill is amazing. She has great customer service skills. She's friendly. Made me smile the whole time I was there. She made my day. Thanks Jill!!!!!!
March 2, 2016
Google Public Storage emily.vandt vandt
The storage facility was clean. Jill showed great customer service toward me and others. She made my experience easy and affordable. I recommend anyone who needs storage to stop by and visit.
February 5, 2016
Google Public Storage Danielle Neaves
Jill is so great. She is always friendly and a pleasure to see. I couldn't ask for better service.
February 3, 2016
Google Public Storage Sean Clark
I needed a good quality, safe, and fair priced storage unit. Public storages staff (I worked with Jill) made the entire process completley easy and worry free. The units are spacious and affordable. I definitely recommend public storage.
January 31, 2016
Google Public Storage Kevin Ottke
Holley was very helpful!!
January 6, 2016
Google Public Storage Courtney Hunt
This is the best storage area I have ever used. Mostly because of Jill who is so good at customer service!! She also keeps the area secure and makes sure she knows exactly who is inside the gated area. She makes public storage personal. I like that!!
January 4, 2016
Google Public Storage Chris Spencer
We recently moved from Atlanta to N. Kentucky and Jill made our storage experience incredibly easy and efficient. Highly recommended for anyone that needs any type of storage.
December 1, 2015
Google Public Storage Lutz Chronicles
Jill made my storage experience seemless and enjoyable! Jill was very helpful and took amazing care of everything! I would recommend to anyone!
November 20, 2015
Google Public Storage Amanda Campbell
Jill is amazing!! She helped up so much!! Would highly recommend being your business here!! :D
November 20, 2015
Google Public Storage Courtney Cullum
Jill was so helpful and awesome in our time of need and if we ever need another storage unit, we will be coming back to her!!
November 17, 2015
Google Public Storage Nick Ratcliff
October 23, 2015
Google Public Storage Joe D.
Rented a space here recently. But I moved out 2 days later because I found better prices, better facilities and better treatment at Uhaul. When i moved out Jill not only kept the setup fee, she also kept my first month rent of $73. But it was still worth the move because Uhaul in Elmere, about 5 miles away, is a climate controlled facility with very good prices. I only pay $47 a month, including rental insurance of $7 per month. At Public Storage, the rental insurance is $16 per month in addition to the high storage fees. Only go to Public Storage on Industrial Rd as a last resort; their prices are among the highest in the area.
October 18, 2015
Google Public Storage Brian Elam
Holley was very blessed and really nice considering all that happened with me. I had surgery on August 19th and didn't think about calling you for my situation. I did appreciate her thoughtfulness through everything that went on.
October 17, 2015
Google Public Storage Janet Haefeli
I came into this location to rent a space due to the convenience of moving across the road to Cross Creek Apts. That's where the good stopped. The lady's name was Jill and when I mentioned I was moving from Florida she went on a rant about how stupid I was and I needed a psych evaluation, It went past the kidding stage to feeling completely uncomfortable. Then when I asked about the $1 promo of move in, she snapped and said not there and didn't know what I was talking about. I excused myself and left. After going online I found the location on Tanners Lane and found the manager to be totally opposite and a pleasure to work with. If there were minus stars I would rate it a negative 3 stars.
October 13, 2015
Google Public Storage Brittney Fleckinger
Great place awesome service!
October 8, 2015
Google Public Storage Luis Lopez
Top notch service. Jill helped me out so much and she was very professional. Would recommend to anyone who needed storage space.
October 7, 2015
Google Public Storage Destiny Douglas
Jill always does a great job, is always helpful, very funny and always make the trip worth coming in!!
October 5, 2015
Google Public Storage Jana Smith
This is awesome storage experience for me I stored my RV there 2years with no problems It was completely secure facility and Jill was very helpful in every aspect I would definitely use this facility again
September 25, 2015
Google Public Storage jason hill
Jill at this location has the best customer service I have ever experienced in my life
September 21, 2015
Google Public Storage Bob Smith
Holley was great she help me find the right unit she was very friendly and nice
September 10, 2015
Google Public Storage Rod Conley
Jill was awesome! She was very polite and accommodating! It's obvious she knows her job and how to perform it. I will definitely be back to do business. The facility was always in top shape. The grounds, storage space and office was immaculate. No Complaints here. Keep up the good work Jill!!
August 21, 2015
Google Public Storage Caren Combs
when I called to get pricing and specials, Jill was extremely helpful,and very patient with all my questions. This location offers may size options, easy access location and Great customer service. I'd refer anyone to use them.
August 20, 2015
Google Public Storage Penelope Scothorn
I work upstairs in an office above public storage on industrial rd Florence Ky. Jill that work there is the nicest person to all of us !! She is so enjoyable & just totally Awesome to be around !!!
August 14, 2015
Google Public Storage Brandon Weghorn
I have been a customer at Public Storage for over two years and the only reason i've stayed is due to the great cutomer service from Jill
July 7, 2015
Google Public Storage Susan Diamond
Manager Jill is the BEST! Her customer service is outstanding and she has a can-do spirit. Very thankful to do business with her!
July 7, 2015
Google Public Storage Michael Collett
July 6, 2015
Google Public Storage flavie elmore
I store my camper here. When I first checked into it, the numbers were not clearly visible on the pavement. Jill came out and directed me to the proper spot and forwarded my complaint about the numbers to the front office. Upon my return from a camping trip new numbers were painted on the pavement making it much easier to determine where my spot actually was. Jill always has a smile on her face and is very helpful.
July 4, 2015
Google Public Storage Thomas Kenner
Jill is the absolute bomb! Takes amazing care of me every single time i stop by! Awesome service!
July 3, 2015
Google Public Storage Bree Dean
This place is awesome and Jill is an awesome customer service rep!!!! I would definitely recommend this place to everyone I know!!! I'm so glad I picked this place to put our stuff at!!
June 19, 2015
Google Public Storage Shawn Atwood
I am a first time user of any storage property but have shopped around for a few weeks. I came into Public Storage and found that the customer service from Jill was excellent. I would recommend this storage property to anyone who needs professional advice and customer service.
June 12, 2015
Google Public Storage Fidel Gonzalez
Jill was awesome very friendly
May 26, 2015
Google Public Storage Melj Bryant
Dealing with Jill is a amazing experience cause she always takes great care of me
May 19, 2015
Google Public Storage Sherry Petty
Jill was absolutely amazing!! Due to us relocating from North Carolina I was clueless about directions in the area, she took time to help me with directions and and information about the area. She makes me feel like she truly appreciates our business. I feel the area of this storage location is very safe. Jill is a pleasure to work with and I always look forward to seeing her smile. Sherry
April 20, 2015
Google Public Storage Christopher Gillum
Stephany was the best property manager in the world, she was super awesome and friendly. Grade A kind of gal
April 6, 2015
Google Public Storage Melissa Traylor
I always come to this location for my storage needs. Jill is very helpful and thoroughly explains everything. I know that if Jill is in the office, I will leave with a smile on my face.
March 17, 2015
Google Public Storage Danny K
Jill and the staff at public storage have been excellent to work with. They have gone out of their way numerous times to help me with my needs. It is conveniently located near I -75. If you need a storage unit, this is the place to go.
March 17, 2015
Google Public Storage Jacquelyn Haley
Jill is an awesome property manager! She has gone above and beyond the average call of duty to make sure that my experience with public storage has been outstanding!!!
March 17, 2015
Google Public Storage Brittany Mitchell
Jill is great! Very helpful! Will always come back
March 12, 2015
Google Public Storage Sophia Hermanson
Tammy was excellent and very helpful. I would defiantly recommend to my family and friends.
February 14, 2015
Google Public Storage Eric Bochenek
I was looking for a storage facility near my workplace. I found this Public Storage store to be conveniently located. I contacted Jill the manager and set up an appointment. Jill was very helpful and accommodating.I rented a unit and a parking place. I would recommend this facility.
February 11, 2015
Google Public Storage Alicia Vaughan
Jill was absolutely amazing my husband and I love her.. She always is so happy with the biggest smile on her face never was there a day I would come in there that she did not make me smile. .... I would totally recommend this place hands down...If I ever need the space again I kno where I'll be going thanks so much Jill for everything👍
January 13, 2015
Google Public Storage Tina Catania
I have always used Public Storage. I am very happy with the service I receive always. Jill is always very friendly and always willing to help. Good job!!!!!!
January 8, 2015
Google Public Storage Reuben Rymer
Jill is great and personal. Has very good customer service
December 10, 2014
Google Public Storage Jessica Smith
Jill is the lady i come in contact the most with and she is an outstanding employee! She makes sure you leave there satisfied and happy! I wouldn't do business with anyone else! You all are the best! Thanks jill!!
December 6, 2014
Google Public Storage Brandy Jackson
When I realized I had to move, I called several storage facilities in the area. Most of them would hurry me off the phone and tell me to come in. Public Storage stood out to me. The price was right and their customer service was top notch. At arrival, William showed me around the place and gave me all the information I needed to make my decision. I consider it to be the best choice I could have made! I have continued to store my things with this particular location and I now deal with Jill in customer service. She is very friendly and personable. Her humor can turn your day around. When I had a lady minute issue, she dealt with it efficiently and smoothly. I still stand by my recommendation!
November 26, 2014
Google Public Storage Matthew Adams
Great and friendly service, Jill is awesome!
November 5, 2014
Google Public Storage Katie Keitz
very understanding company whenever late on payments. Never hounded me for money. Tended to needs. Fun crew. Never felt like I was only a customer, but a friend.
October 7, 2014
Google Public Storage Jessica Howell
Public storage is the only storage company I have used, and will use and recommend in the future. Recently I needed to move last minute, and without a doubt, William went out of his way to make sure I had a unit that met my space, budget, and location needs within a matter of minutes!! William made my experience with PS fantastic. To know there are employees who truly want to help others, and are dedicated to a company. Definitely proves the company is well worth hour time and money. So for anyone who is in need of storage, your in good hands here! Not to mention the discounts they offer!
September 26, 2014
Google Public Storage Asheria Dawson-Brown
William was a big help. Thank you
September 26, 2014
Google Public Storage Shane Clark
William is always a great help. See him once a month and he is always very helpful.
September 24, 2014
Google Public Storage Travis Simmons
Jill was very helpful and helped us decide on an awesome spot to store our RV. The location is easy access to the freeway, plenty of space to maneuver our 35 ft rig around. Jill even recommended the best angle of attack on the parking spot for our rig. Jill is very personable and cares about her tenants and her storage yard, she treats us as family and the yard as her domain.
August 15, 2014
Google Public Storage Sue Keeton
Just left office with William and he was more than a pleasure to work with. Great place to store your things. WillI'm was a great help!!!!
August 14, 2014
Google Public Storage Kristina Richerson
Had a reservation at industrial road with William and Jill and they were a great help. William then sent me to Tanners Lane with Mary and she was also a great help.
July 3, 2014
Google Public Storage Theresa Duffield
Jill is the best, she had me laughing and helped make sure I got the right size unit for my needs. Talking with her was like talking to an old friend. I would highly recommend this storage company to anyone who needs one.
June 10, 2014
Google Public Storage Terry Waldron
Jill at the Public Storage unit I have used is very helpful and the property is well maintained
May 30, 2014
Google Public Storage Cherie Cannady
William is an awesome manager!! Very dedicated and caring...highly recommend!!
May 28, 2014
Google Public Storage Mellizza Dodd
We have been using public storage at the industrial location for almost 2 years now and a big reason is for the easy and competent way Jill makes it
May 26, 2014
Google Public Storage Elizabeth Boyd
I highly recommend this storage facility. The units are clean and exactly as described. There's no hidden fees and the cost monthly is very reasonable. The employees are wonderful, especially Jill. She is very helpful and pleasant with a great sense of humor and it's always a pleasure speaking with her. I highly recommend this company.
May 24, 2014
Google Public Storage Sam Emmitt
Ms Jill is an excellent customer service rep. If you ever have any issues at this facility she is more than willing to help out. I would be glad to rent here again if I ever needed their service. Come on down and see Jill at Public Storage.
May 24, 2014
Google Public Storage brittany szmak
Had a wonderful experience with Jill!!!! So helpful and friendly. Also helped us with advise on better packing for our move!! Recommending for your storage units needed in the future.
May 22, 2014
Google Public Storage Brandon Benke
Will and Jill are awesome been here 2 years and i will recommend public storage to anyone that needs storage.
May 21, 2014
Google Public Storage Lynne Johnson
We are very pleased that we chose the Florence location to store our RV. The manager Jill was very helpful and accommodating. She made us feel we were leaving our vehicle in good hands and made sure we were thoroughly familiar with the facility and the renting process and access. I will not hesitate to recommend this storage facility due strictly to Jill's excellent customer service to anyone with storage needs.
May 21, 2014
Google Public Storage Tonya Moore
Jill and William are awesome and helped me on a moment's notice...Great teamwork.
May 14, 2014
Google Public Storage MC Net
May 1, 2014
Google Public Storage Sherry Schultz
William and Jill both have shown great customer service to me. The grounds are always well kept.
May 1, 2014
Google Public Storage Andrew Shaw
William and Jill were a great help with our move! Would recommend anyone. They are awesome !
April 28, 2014
Google Public Storage Holly Allen
jill was so great with helping me get into my storage easy and finding best size I have rented from public storage 4 time its been great experience, thanks Holley Allen
April 18, 2014
Google Public Storage Vanessa Reed
William was super nice and very helpful. Fun to be around and kept me smiling
March 27, 2014
Google Public Storage Lindsey Johns
I just wanted to take the time to say that I stopped by your Public Storage location on Industrial Road to get some information about renting and William and Jill were awesome. They were very professional and very fun to be around. They were very knowledgeable as well as personable. I will definitely be back to rent at this location as soon as I am notified of my relocation. I would recommend this location to anyone. William and Jill are the best!
March 25, 2014
Google Public Storage Steph M
I have had my belongings in storage for s few months now Jill has been wonderful I have forgotten my code and my storage building in the beginning she was eager to help and very friendly! She is always quick to answer a question! I would recommended public storage to anyone that needs to store belongings for short or long term times. Thanks public storage and special thanks to Jill for being so helpful !
March 23, 2014
Google Public Storage ladonna martin
Jill was the best customer service representative very wonderful attitude personality the best great job thank you for making this a pleasant experience for me an my family
December 17, 2013
Google Public Storage Randy Kelly
Needed help and had to have some space for storage ASAP. Jill at the front desk was great to work with and had me set up in no time. She even had a lock and some boxes there to help me get my stuff moved. The facility is above average clean and plenty of room to move a large truck around the buildings. Fully fenced in and I feel like my stuff is very secure.
December 3, 2013
Google Public Storage Max Green
Jill is the best. She is a very pleasant person to deal with. I really appreciate that she was able to take care of my rental needs. Thank you.