Tim, the gentleman working this location, was more than helpful, and made my experience as easy as possible. Very informed, able to answer all my questions. Thanks Tim!
Great Customer Service ...... Jim was great
Facility clean and well maintained. App works well and is easy to download
I received a call from James, the location manager giving me a couple of updates on my account. He was very friendly and helpful.
My experience with public storage has been good they have helped me with any problems that I may have they are always nice on the phone never had a bad experience
Amber was amazing very helpful I live an hour and a half away and was late and she was very cool thanks you for the great service
I recently rented a unit at the Public Storage on Tanners Lane in Florence, KY, and couldn’t be happier with the experience. The self-serve kiosk made move-in a breeze—no waiting in line or paperwork hassles. Rates are very competitive, and the transparent pricing meant no surprise fees. With drive-up units it’s easy to get in and out whenever I need, and the central location off Houston Road is super convenient. Highly recommend!
Amber is great! Very helpful! Go here for all your storage needs!!!!
Unit was clean and easily accessible. The property manager regularly checks in to ensure all is well and offers assistance if needed.
James was very helpful in renting a unit at a reasonable price. Thank you
James is a great manager, always there to help
It was so easy to book my storage unit. I needed it quickly and I had it by end of day. The unit was clean and accessable
Easiest rental process I’ve ever had!
Units are clean and affordable, property manager is friendly and welcoming and gave me a welcome call to make sure I always had contact info for someone I could reach in case of issues, couldn’t ask for more!
Super friendly staff, James called me to welcome me to my new unit and let me know that they were available if I needed help with anything
Everything was ready for me, I was able to get in and out very easily, the system works perfectly, if there’s ever a need to reach personal it can be done by the automated systems, there prepared for me at all times of my needs.
The management on Industrial Road is totally amazing. Any issue that I had they immediately had it taken care of
Great PM great service easy access recommended
clean facility, friendly staff, excellent security measures, easy access to our unit, and smooth rental process; James has addressed any concerns we had. He has been pretty amazing!
We are very satisfied with our storage unit experience here and definately recommend this location for your storage needs!
The manager at tanners lane in Florence James has been a big help since the beginning and was able to make sure that I got the deal
Very easy to order, very easy to enter the parking lot with my phone I was able to get inside, lock the gate behind me. You will however have to pay insurance for the unit. Or at least I did.
Highly suggest public storage on tanners lane. This location features an on site electronic kiosk that will walk you through the renting process and is very easy. And if you needed help with anything at all, Dan the man at this public storage site is very helpful. This location is the best public storage I’ve dealt with!
Had our furniture there for a few years.
Prices increased quite frequently. Finally got our stuff moved out. Lots of mouse poop upon moving out.
Clean, well maintained and protected. And all at reasonable prices!
Mary is the best, most hard working person!
Mary she is the polite very helpful an it was a pleasure to meet her
Mary was excellent and super friendly. I would recommend the place to anyone.
Great place. Was late on payment few times but got it strait now. No problems. Great place!
Mary was great very helpful and patient
Old marry was was great and very helpful
Mary has been great to work with.
Mary was great and helpful
Merry gave Very good experience .
Mary did an excellent job
Mary is just the best. Always has valuable information.
Mary was excited. She was so helpful I’ll definitely rent a storage from here again
Mary was excellent and provided excellent service.
Mary was very nice and hopefully
Mary is a wonderful lady. She helped with excellent service as always.
The service was excellent by Mary at this location
It's right in the middle of stores and restaurant
Safe and secure, a great place to store your things
Mary was very helpful and polite and deserves a raise
Great and easy service!! Mary was a great help to me and a pleasure to talk to
Very good service. Jill was very helpful
Mary and Greg quickly & smoothly helped us secure our storage while being friendly!
Mary is always there right when you need her and she is never afraid to help someone out
Was very informative. Very nice.
Ms. Mary has to be the most sweetest lady she did a wonderful job getting me storage and was the most polite person and helpful in many ways I give this lady 5 star's
Mary does a fantastic job
Mary was an excellent employee that worked with us she was a nice lady
This was a great storage facility and Mary was a fantastic help! The online app made things super convenient as well!! Highly recommend !
Was great and thorough and was very good thank you Mary!
Mary is the sweetest lady
Mary is always extremely helpful.
I had the pleasure of working with Mary today on obtaining a unit. She was very kind and informative! I will recommend everyone to this location!
Mary was wonderful! Very helpful.
Mary was excellent and helped us quickly and easily.
Mary is a very nice person
UPDATE: I rented a second time and I'm very happy with how Mary attended me. She is a very nice person.
Mary service was very good.
Mary was amazing. She quickly helped me get a unit even so close to closing time. Absolutely recommend storing your belongings here!!!
Very nice worker, clean and secure.
Mary was super helpful with addressing access issues I had with the app. Thank you!
Ms. Mary is wonderful! Very professional and polite!
Mary did a fantastic job and helped me out so much