Robert was incredibly helpful and attentive. He addressed my needs efficiently and went above and beyond to ensure everything was handled smoothly!
Robert was very helpful in all the questions I had and explained how everything worked. Was very happy with the whole experience. Thank you
Just signed up for a unit here! Super clean and nice. And office mgr Robert was a huge help! Thanks again.
Robert is amazing one of a kind with the best customer service!
Robert provides customer service that goes above and beyond. I haven’t received such excellence in service in years- highly recommend this location. Ask for Robert!!
Robert provided great customer service.
A long overdue review: Robert has gone above & beyond to provide exceptional customer service - the kind of service where you feel like family. From our very first phone call to make an appt, to taking ample time browsing different options, to securing the right units for our situation at a very reasonable price... Robert has been a 10/10, would recommend. What sets him apart from other storage unit rental experiences we've had in the past was how he genuinely cared about getting to know us in order to fully understand what we needed. We also love that the facility is well-maintained. Thank you, Robert!
Excellent service great location
Robert is so amazingly nice and compassionate
Wonderful location and Robert has been a great help.
I am very happy with the service provided by Mr.Robert, the storage manager! He was very knowledgeable and friendly! Great person to work with! Nice location as well!
James was awesome! He showed me two units to help me decided. The unit was easily accessible and clean. Highly recommended.
very quick and easy to start! James best worker there!
Robert was a HUGE help and made it super easy to get set up with all of my storage needs!!
Robert was great and the spaces are clean and all easily accessible. 5 star
Took a tour and Robert was great. We will be back!
I went to this storage because I need more space for my stuffs. I am a foreigner so there was something not to understand about the insurance. But Robert was willing to help me to complete my contract. He was really nice. I am pretty satisfied with Public Storage so far!
Robert was great to work with!
Mr. Beau, one of the district managers, reached out to me regarding my concern about my price increase. He was able to assist me with my issues. I am very thankful for him helping me with my problems. He has great customer service and is very knowledgeable about public storage. I recommend public storage because they care and are always willing to help wherever they can. Thank you again!
Both Robert and Martin did a great job of collaboration to provide a storage unit which met my needs. They both were very courteous and pleasant to talk to.
Stopped in to review my rental agreement and Robert answered all my questions in a professional and friendly manner. Great customer service! Both Robert & Martin were a pleasure to interact with. Great facility to do business with!
I had an issue with my billing. Robert and Martin went above and beyond to resolve the issue. Great customer service!
Robert is the best at making sure everything goes smoothly from the time you sign the contract. I have two units in the space and he always goes out of his way to make sure I’m happy and everything is going great. Very much appreciate him and everything he does.
Robert & Amber have done a wonderful job with customer service. I had a 100 hundreds questions they answered them all.
Robert was outstanding. He was thorough, walked me through everything, and was a tremendous help. A wonderful person, a joy to work with
Robert did an awesome job of taking care of our storage needs! He went above & beyond with all the details and being available even close to closing time 😊
Very positive experience 👍
Excellent and friendly service with Robert, facility always clean with great lighting, easy access in and out of the storage area and security very good.
Excellent storage facility! Unmatched value. VERY CLEAN, secure, convenient, well maintained and managed! Robert’s customer service skills and professionalism were amazing and so positive! He was informative, knowledgeable, relatable, and perfectly on point in figuring out storage unit options and solutions. Mostly first floor units in this facility. Such a bonus. Amazing experience! Highly recommend! Talk to Robert.
Robert was very helpful. He gave me good information that will help me compare where I want to go when we move. So nice and very informative.
The facility is very clean, has several storage options, and appears to have great security! I was very pleased with the customer service provided by Robert. He was very informative and helpful but also warm and welcoming! I would highly recommend this storage facility and would ask for Robert, if he is available!
Robert es excelente, es muy gentil, atento y explica con mucha paciencia.
Needed late evening access and was given standing permission within an hour.
Fantastic customer service.
Glad to work them again.
This is a GREAT location. Facility is clean and taken care of! Robert took care of me and is an awesome guy! If you happen to have Robert help you at this public storage than you are in good hands!
Robert was very helpful in explaining the difference of the storage sizes vs. the amount of space I would need for my furniture. Very customer service oriented . . .Very knowledgeable--went over other details I had not anticipated in storing my household. Hope to work with you soon . . .
10.30.23 went to office to get some information on my account. Zack was very knowledgeable and professional. He answered all my questions quickly and completely. He was professional and an asset to your company. Thank you for allowing my post.
Robert is very nice and a great customer service person
Robert was a wonderful Person very helpful and very kind and curtious and respectful He deserves a raise of $100.00 dollars an hour
Robert great service best customer service I’ve had this year! Real friendly , kind , smart . helpful , clean very clean location. And even have a clean restroom!!
very clean and has very nice staff
Zack is a wonderful employee. Such a nice guy and the prices were unbeatable! Got me exactly what I needed and didn't try to talk me in to more then I needed. Very happy. 5☆!!
I have three units here. Robert was extremely helpful and I would recommend this location!
Robert was fantastic helping me complete my last minute reservation and making sure I was taken care of. Very professional, thorough and kind.
Place is nice good group of staff. Would give 5 stars but they keep raising the cost. Understand price change for new rentals but why ppl who stay with you. Sadly we will be moving out by July. Because of another increase.
Safe, clean, and well-maintained! We love Public Storage in general and this 146th location is so convenient. The staff was great. Zack is super kind and helpful. Would recommend it to everyone!
Lots of room to store belonging in
Raised fees after my first 30 days by $50. No longer offers 24 hr access- which is a deal breaker for me. When the gate access works with the app its was a great convenient thing but that is in the past
Kevin did an outstanding job for me. He knew that I just had foot surgery and so he met me at my car. That’s great service in my opinion.
Thank you so much Kevin for making my life easier !- I was in out and very quick from my unit !- your assistance is appreciated!
Thanks for talking us through all the details Kevin!
Kevin was extremely helpful and patient! He went above and beyond to help me out!
Kevin is awesome and very helpful.
I rented a unit from Kevin November 2022 and he was extremely helpful in setting up my account.He gave me some good tips on how to set the unit up. I recently had to check on my unit and he came right out to say hello and showed me how to set up the app which allows you to access the gate. If you need a storage facility in Indy this is the one to use
Kevin is the nicest man! Very clean facility. High recommend!
Kevin is amazing! He is the reason I went with this storage facility and why I had a great experience!
Great service from Kevin!
Kevin is real good efficient and a pleasure to deal with, I will be using them again.
Always clean and well secured
Kevin was very helpful and courteous on my sign on process and I look forward to working with you all in the future.
We had a great experience! Very kind and helpful! Highly recommend this storage facility!
Love having a unit at this place. Very clean facilities. Never really busy. Friendly staff, including Kevin, who is so helpful and understand.
Very smooth process and technology to get just what we needed. Kevin was great.
Kevin was very helpful- good experience.
Kevin was very helpful in looking at storage units, choosing the right size and answering all our questions. Very secure unit and feel very safe keeping our items at this location.
We were looking for a storage unit and we were planning on stopping at a few different places to check out. We stopped here first and knew our search was over. Kevin did a fantastic job explaining everything and making sure we were comfortable with our rental. He set us up on the app and made sure we had everything we needed. Great customer service and it definitely stood out how much he cares about his job and the customers.
Easy to rent online and the app is user friendly. I was pleased with the clean building and unit. I had a payment question so I stopped in the office and Kevin was friendly and helpful. Great customer service!
I met with Kevin today to view the unit I was about to rent & he was AMAZING!!! Professional, knowledgeable, thorough & BEYOND DELIGHTFUL TO SPEND TIME WITH! He made sure I was happy with the space, went over crucial points of the lease agreement, ensured I had downloaded the app & I was able to access the gate without issue. Truly a pleasant experience & I would absolutely recommend this facility to all my friends & family, oh - Did I mention how clean it was!!! Very happy with my choice overall :)
Mr. Kevin was really sweet, nice, amazing, and helpful! Definitely will use them again in the future! ❤️😊🥰🥹🌷🎊🎉
Mr. Kevin was so helpful and nice. I'm new to town and he was helpful with directions and things to do. He made feel so welcome.
If you're looking for storage, go somewhere else. Most Public Storage require you to buy a lock you can't use anywhere else. They don't pro-rate moving out early, so if you don't move out before the charge hits, you're bound to another month. The light in front of my unit was non-functional for 4 months. I complained three times and then call the regional manager to complain it finally got fixed. On-site manager is rude and slow. Terrible customer service. Raising rates every 6-months without any improvements or services added. I had to rent for a year while my house was being built and in the end I was paying double what I started out at. There was a leak from somewhere in the divider of the unit. When they looked at the roof and above the divider they could not find where is was coming from. They had to look from the top opening of my unit and saw a pack of the rodent poison they have in every unit and claimed it was a cold pack that was leaking. I said that was their rodent poison pack and it wasn't coming from that. I suggested the unit next to mine must of has something and sure enough, they had a bucket of Damp Rid that had tip over. I had insurance through my insurance company. Which was much cheaper than theirs. That covered the damage thankfully to my items that were in there. Who knows if they would have cover that with their insurance.
This place is great for storing stuff! Very clean, and customer service is great. I believe Kevin and kellie referred me here. I’ll have to refer all my other friends and family here.
Had the great pleasure of working with Kevin again. He was outstanding and very helpful as always. He was willing to help and went out of his way to do so every single time. The property was very clean as well and Kevin made sure we always had what we needed.
I spoke to Kevin and he is awesome and nice. runs a good office there at 146th street
Fantastic public storage facility. Easy to get in, easy to get out.
Kevin is a great guy and super easy to deal with—very friendly. Would highly recommend!
Kevin is always a great guy to conduct business with, very personable and friendly.
Kevin has been beyond amazing. He has gone above and beyond to accommodate our needs. Can’t say enough good things about this location and management!
Convenient location, clean, secure, and exceptional customer service at Public Storage off 146th St in Noblesville. Kevin at the front desk is a wonderful person to work with! Kind, personable, and simply a pleasure to talk to. We have a couple of units (one indoor and one outdoor) and both were in perfect shape upon move in. Move in is a breeze and everything just works upon arrival between the locks ready at the unit on your move in date, to the app controlled gate and door locks. It has exceeded my expectations.
The nicest and friendliest staff that I've ever dealt with! The units are clean and well kept. Whenever I need a storage option in the future, I'll be coming back to this location!
Great storage unit! Been here for almost 3 years, everyone has treated me well and haven’t had any issues. Highly recommend.
If I could give negative stars, this company would definitely receive them. Since opening the unit I have had to deal with rude and uncooperative people. In my opinion there are thousands of other storage companies out there, try them first.
Kevin was very helpful. We would have been lost if he weren’t here. Ask for Kevin!
Kevin was super helpful and super pleasant!
Y'all, Kevin is a delight! He's clearly the heartbeat of this location or a company staple. I hope he sees his value reflected in his checks. He was doing the most keeping the facilities clean and the customers happy. He has the best customer service and was one of the most knowledgeable people I've ever encountered, regardless of the company. He was so thorough and my rental went smoothly. When I was concerned about everything fitting, he was prepared with alternatives to ease my mind. I 100% recommended - especially if Kevin is involved.
Kevin is a true gem and the most jolly guy you’ll ever meet. He was so helpful in showing us size options and checking in on us when we “moved in”. Top notch customer service.
Great staff at this location will help in way they can!
Excellent service from Reba. Very professional and service oriented. Recommend leasing from Reba.
Very helpful service both at site, on-line and telephone from Kevin. Appreciate the effort.
Awesome experience will always use public storage thank you Kevin for the help today
Clean facility and friendly staff. Kevin is a great guy!
Kevin at Public Storage was super helpful and was quick to take care of my needs. Highly recommend
Kevin was very helpful in transferring a smaller unit I rented to a larger unit I needed. He was cheerful and had a great attitude. It was a quick transaction. I am very pleased with the storage unit. It is a extremely clean facility.
3/8/22- I had a problem and stopped into office today. Kevin quickly helped resolve my issue. Excellent customer service!!
Kevin and Bill do a great job. Thank you both.
Kevin was extremely nice and helpful. A very pleasant and professional person to deal with!
Bill is an exceptional employee. Made things very convenient and inviting
Kevin was awesome and the place is very clean.