Public Storage Self-Storage Units at 13900 Britton Park Rd, Fishers, IN

Terri is fantastic!! She has been so helpful to me every time I came to the facility. She is courteous, professional and kind.

I rented a storage unit with a move in date of January 23, 2024 at $53 per month. I was notified at the end of May that my rent would be going to $73 beginning in July. THIS IS A THIRTY-EIGHT PERCENT RATE INCREASE in less than 6 months! I called the Britton Park location to speak to someone and received voice mail. I left a detailed message - NO ONE RETURNED MY CALL! There is no reason for this rate hike, less GREED! ZERO IMPROVEMENTS TO THE PROPERTY AND TEMP CONTROL IS ABOUT 80 DEGREES ON HOT DAYS. No where did this say it was a temporary rate for the unit. THIS IS CLEAR BAIT AND SWITCH!

This is my first time having to rent a storage unit Terri the property manager was very helpful with getting me through the process and explaining everything to me. The unit is more than enough space and very clean. I look forward to renting for quit sometime and would definitely recommend Public Storage to others.

Miss Emma was fast, thorough, and professional. A breath of fresh air. Many thanks.

Honestly I was a mini storage depot customer. I was mortified when I found out the staff failed to disclose they sold. Mainly due to the stigma surrounding public storage. I’ve actually updated my review since then, should’ve sooner.. Beau the DM is honestly so fantastic. He really worked with me to help me understand things his manager Linda should have had zero complexities doing so herself. Wish I could say I’m kidding. The last time Latasha was very gracious and helped me, after Linda ignored me for 13 minutes approximately. Aonyanae helped me in ways that were above and beyond the call of duty. And for that I will forever be grateful to her. She is extremely knowledgeable, and she really needs to have Linda’s job, respectfully. I’m just being honest. Never have I been told by aonyanae that she isn’t going to discuss my account, nor has she ever ignored me. She actually went above and beyond the call of duty and her job title. All in all, beau and awesome, so is aonyanae, and Latasha = dream team.

Great help Terry.

Awesome service! Mrs Terri was very helpful in showing me around the area!

they were great and explained everything to me and was very helpful

My experience has been great. l was called to confirm what I needed because I had accidentally filled out 2 reservations. The person helping me was nice and helped me through the rental process, explaining everything. The units are in good and facility is clean. Looking forward to using this facility for a long time. I love that access to the front desk seems easy.

The lady who usually works there is so helpful. She helped us with a deal on moving boxes that was cheaper than Home Depot and Lowes! Storage Pack=10 boxes and 2 packs of tape for $20. We bought 3!!!!

The most helpful staff compared to some of the other ones.

Terri is wonderful. Competent, professional and able to take care of business efficiently.

The property manager Terri is amazing to work with! Terri made the process super easy and was available to answer questions over the phone. She helped walk me thru the application process and made sure we got the unit we wanted. Thank you.

This location is awesome. Terri was very helpful and helped me with a problem I was having. She eased some of the anxiety and stress I was having and was extremely helpful. She's the reason I came back for the second time.

The property manager Terri is amazing to work with! We needed a short term storage unit for equipment while finishing the build out of our restaurant. Terri made the process super easy and was always available to answer questions over the phone. Thank you Terri from the Parlor Doughnuts Fishers team!

Clean, professional, and courteous! Love the service Teri has shown us!

I’ve used this storage facility in the past and had great luck. When I went to rent a unit again Terri was extremely helpfully in making the process easy.

Reasonable prices and extremely clean! I would definitely recommend. Terri has been so helpful and friendly.

I would 100% recommend this public storage. Terri has been awesome to deal with and has made my moving process so much easier. I know there are public storages all over the place but I would gladly drive out of my way to rent from this location again.

While using our storage unit Terri was very helpful and very kind allowing us to use the space in the hallway to move our furniture around!

Terri has been fantastic to work with! The facility is spotless and always maintained when I stop in to visit my unit. Has to be one of the nicest facilities I ever rented from!

Convenient, but prices keep raising the lpmger you stay

Terri was an excellent help!! Great location and great service!

They were very friendly and got me my storage unit within 20 minutes. Very quick and easy to deal with. 10/10 recommended.

TERRI IS AWESOME! PLACE LOOKS AMAZING! CLEAN! FRIENDLY! Still awesome place! Terri is still amazing and would recommend to any and everybody!!!!

Great Customer Service!

Terri was a fantastic help to getting us situated in a rental unit. Facility is clean and secure. Exactly what we were looking for.

We recommend this storage facility - it’s well-kept and easy to navigate a big vehicle through. Terri has been a great help!

Terri is amazing! We noticed how clean the floors were inside the climate controlled building and really appreciate the work she puts in to make this a great/clean place to store your things! This is our 2nd time renting from Public Storage (rented at a different location before) and it’s been a great experience both times! I purposefully seek out storage facilities with full time managers so I know that my items are safe. Thanks Terri!

Fantastic service

Terri provided great customer service. Property is top notch place to keep your items!!

Safe location and reliable service. Definitely recommend!

Wonderful customer service by Terri and the entire team at Public Storage. I wish I would have used them sooner.

Had a wonderful experience with Terri. She was very helpful and hooked us up with a great storage unit.

Terri is amazing. very friendly thank you for helping us out!

Very clean! Terri was terrific! Booked a unit on the spot!

Terri is the best with amazing costumer services! She got me a good deal and I’m happy 🙏🏻 thank you so much Terri And it’s a great atmosphere and very clean

Storage experience and the unit was reliable and relatively easy. The sales felt unecessarily aggressive. I'd recommend using the service, just be mindful of them trying to sell something you don't actually want. Edit: since then I feel like they haven't been as aggressive. Also, Terri is super nice and helpful.

You can NEVER get these people on the phone to assist with the business side of things! They apparently make it easy to move in but if anything else needs to be handled - good luck. The customer service on the website directs you to the property. You contact the property and all you can do is leave a message. If you leave a message they NEVER call back!!!

I accidentally reserved a unit that was too small, and Terri at the front desk was extremely helpful and able to get me switched to a bigger unit immediately with a good rate. Great experience!

Terri was absolutely amazing and the facility was extremely clean and very well kept!

Amber and Linda were such great help! I was not too certain about the storage unit I was first given, but they made sure that I was comfortable and happy and showed me another one that I was much happier with.

Great experience. Easy and convenient. Always someone to help.

We had a great experience with Linda at the rental office, she was very helpful and informative. We were able to tour the units before to make sure they were right for us and the process was quick and easy. We would highly recommend this storage facility.

Linda and Jane were wonderful. They helped me so much with my move in. Showed me around and how secure the building is. Love it.