Public Storage Self-Storage Units at 10 E County Line Road, Indianapolis, IN

HERSHEY,Dominick have always been very helpful and friendly and always keep the lot very clean

Hershey was awesome!!! Helped me secure my unit better and excellent customer service

Rates increase exponentially and they don't stop calling you

Stay away unless you will never need human employee assistance at the site. There is no one staffed at the site. We misplaced our key and tried to get them to assist with a new lock, which we were willing to pay for, and they do not help with lockouts. I've had storage units for years here and at other locations and have never had one that can't assist when you need it. They said call a locksmith. Well I did try two and they said they do not do locks at storage facilities due to liabilities. So I'm still trying to figure out what to do. I'm a senior citizen and not too good with a drill. They did have on site manager when we rented our units. But now have several locations with no on site manager. While I was there communicating with someone via a kiosk phone other people were coming in and looking for boxes, tape, and such and found no one there so left. Also I moved back to Indiana from Florida and since my drivers licenses does not match the one I used when I rented the units they advised I need to travel downtown at a staffed location (the closest one to my facility but quite a distance for me) in person to show them the new drivers license! I do not have my old one as I had to give it up when I got the new Indiana license. I asked if I can handle over the phone or the kiosk and they said no. Must drive this long distance to show them the drivers license in person. We are closing both our units here as soon as possible and getting a customer service friendly facility. Would give Public Storage no stars if I could. Worst experience I've ever had with a storage facility.

May 18th - entrance is blocked for construction without notification from public storage. Can’t get to my storage unit. Rep on 800 number indicates they do not know if it is for 2 days, 2 weeks, or 2 months. No credit for no access until we know how long it is closed, and no offer of space in another location. Very poor communication. Very disappointing. Entrance is blocked by 2 cones and tape. No construction going on currently so why limit access until construction starts.

Worst service I've received from any storage facility in my life.. not only do they not have someone in person to help deal with any issues that may occur but they poorly manage and maintain the facility on top of that, during the freezing cold I got stuck inside their facility due to lack of maintenance and upkeep. The keypad on the inside of the gate was frozen and I could not enter my code to leave and there weren't any staff on site to help. Thank God they had a broken fence (another example of poor maintenance) so that I could get outside to the other keypad to let myself out while dealing with Negative temperatures outside. So after dealing with this they basically act like it was no big deal and my rent was also raised $50 a month so that's a huge slap in the face. WOULD NOT RECOMMEND TO ANYONE

stopped by to buy some packing supplies (boxes, etc.) only to find that there is no longer a manned office here, only a bunch of storage units and an atm like machine to make rental payments. they do list a phone number for further information, but doubt they can shove any boxes through your phone when you call. wouldn't get much of a warm and fuzzy feeling renting a unit here as there's no one you can talk to (you know that thing where you and they are in the same room) should you have a problem that needs quick action.

This is the worst co. I have ever done business with. Started out our rates were 171 a month since april now in November they are 215..they never answer the phones so they can chager you 35late fee Do not use them ever

Featureless, poorly marked buildings and units, need a map and guide to find your storage space, and no attendant available. NOT SAFE alone there, a person could be killed and locked away in a storage unit and no one would find them for days or even weeks! VERY hard to reach keypad at entry gate, going in or out. Heaven forbid leaving as little as one minute after 9 pm, reprimanded by insulting and degradating emails!! Most public storage places across the country have 24/7 access and attendants for security and/or emergencies, this place does not and the feeling was very vulnerable being there, even with two coworkers! Also a very desolate location like that needs much more consideration for customers!

It is what it is. They do a good job so far no complaints or issues.

I prefer not having to give them 1 star, this place is a disgrace. We dealt with Covid for a long time, now we're dealing with inflation and this place keeps raising the price up on these units like everyone is made of money. Been working on getting my stuff out. When I'm done I will never used this place again. Shame on this company taking advantage of people.

Chris was such a sweetheart showing me my new unit and explaining everything.

Austi was so nice and a pleasure to talk too. I will definitely be coming back

Expensive went from 40 to 70 dollars

Great service, Chris was extremely helpful when upgrading to better suit our needs. Checkout was easy and the rates were reasonable. 10/10 would store here again if needed.

Chris was great! Public Storage had everything I needed for an easier move.

Paula is an amazing person to work with, very understanding and work with us if we have any problems

Chris was very helpful with renting a unit with great price and clean facility

Clean enough, overpriced, but accessible.

Great service from The lady at front desk "Chris

I’ve had a unit here for 8 years; takes the pressure off when looking for housing, because I know I have a secure and convenient place for gear I can’t fit where I am sleeping.

I have been using Storage units off & on since 2000. This property is clean, easy to access, good price for quality of inner storage with protection from elements. The Public Storage(County Line Rd) Property Manager, Chris is extremely helpful, friendly, goes out of her way to help in any way she can. An example: I've been extremely sick & she was more than happy to work with me on my moving out schedule, which was GREATLY APPRECIATED!!). All the employees I dealt with were friendly & would definitely rent here again.

Customer service was awesome!!! Great location!!

Chad was amazing and very informative!!

I had an easy time requesting and taking possession of my new unit. Associate, Chad, was extremely polite and helpful. Several people came in at the same time and he managed to help all of us quickly and with consideration. I feel he deserves 5 stars. The only reason I am giving this review 4 stars instead of 5 is that I feel the price is high for the area, there is limited time I can access my unit (I would prefer 24 hour access), and the door to my unit keeps falling down. I will be contacting the facility to remedy this but have yet to do so.

Chris was very helpful

Associate Lisa was absolutely wonderful and so helpful! I hope everyone that visits Public Storage gets to have this fantastic customer service experience! She is so personable and can answer any questions you may have about the facility. Go Lisa! :)

I've had my unit here for a few months now, which I believe I'd an adequate enough time for a review. Reserving my unit was very simple and easy. I was able to do everything online, which was very nice due to covid. My key was even waiting in my unit. The only reason any in person contact happened was due to me not reading everything all the way, so I didn't know my key was hiding in my unit for me - that was my fault. However, everything seemed clean & the employees wore masks. For the price - this unit was average, maybe a little cheaper than other similar units, that I had researched. Other units elsewhere were priced higher and did not offer other everything that this place did. Customer service is great here! They are always nice and try to help me in any way that they can, whenever I've had any problem. Definitely recommend!!

Jean and Chris were excellent people to help us . They were very helpful and friendly

Great customer service.

Chris was very helpful and successful meeting our family needs

Chris was very helpful and excellent to work with! My unit will serve me well for the time that I need it.

Chris has been fantastic with customer service and general property maintenance. She always greets with hello and a smile. Anytime I am at the facility she is cleaning buildings inside and outside parking lots ect. Honestly, as a small business owner I would hire her in an instant as these qualities are hard to come by in employees today.

Chad was extremely helpful! He said he was new but I sure couldn't tell. The property was so neat and tidy. Chad you were the best and thanks again!

Thank you Chris for the wonderful service you are a blessing. Thanks again

Chelsea was very helpful and pleasant to talk to. Thank you again!!

Clean and affordable, Friendly and helpful staff helped me figure out the right size space since I had no idea.

Good prices and I received great customer service from Chris! Definitely will recommend to all my friends and family!

Rented a unit online since no one was there during office hours, got a drive up unit you can't drive up to. No way to cancel online. No one in office to ask for refund. Online help does nothing

Great help great experience thank you very much!!!

This place is clean and very secure . I've had items in storage for a year and a half , unit has stayed dry , one issue is the cost , it jumped $15 in one year , now at $105 . Costly

Great price great service very helpful

PSA to future renters: before renting at this location, ask to see the space before you rent. I thought I rented a 10x10 space. When I got access to it, it was actually only 9.5x9. Not even close to 10x10 and I need every bit of that space. Told them I couldn’t use it and was unable to get any money back AND I don’t have access to the unit. So I basically paid $125 to “rent” a space for 3 days. Renter be aware!!

Seems very secure and clean.

Extremely very nice worker there went out if his way to help me . Nice job guys keep up great job I recommend this storage to anyone

Rather large storage units, passcode needed to enter. Only flaw is if you are leaving after someone enters the gate wont fully close and will let you out, but still pretty secure.

Brant was extremely helpful and very dedicated to his job! I would recommend this location to anyone looking for a storage!

Customer service was fantastic. Melissa S. was great, very helpful and friendly. The property and the units are well kept, and the pricing is very fair. Insurance available directly through them and they have great moving pack deals that are an awesome option! Thanks guys!

Melissa was awesome checking me in and helping me out

Clean and well maintained

Had great assistance, their patience and helping us choose what size was great, no wait time at all, we were in and out in no time and ready to use our storage immediately. Clean location. Very Friendly staff.

Kristin is very informative and she explains things very well. Chris gave such a great information as well to keep things in store safely. They are both very friendly and very informative! Glad to find such a good teamwork! Kudos to both of them. ☺️

When we called to enquire about pricing we were told they wer running a special and that our price would stay the same for the entire time we rented with them. With in a few months the price increase 50 additional dollars a month. It was a total bait and switch. Then when it snowed, they did not plow the property so when it came time fir us to mo e with a moving company, we had to cancel the company because we could not access the property. We attempted several times to contact the local property manager and no one answered or returned calls. We tried to call the corporate offices and they would do nothing and did not care that the property was unattended and customers were being severely inconvenienced. We have been trying to make this move for 3 years and at the last minute it all fell apart because of the unprofessional behavior of this company and its representatives. My advice is to go somewhere else.

Friendly and convenient. Came back here cause last time was great

Public storage at this particular location is a life saver. Chris onsite mgr was so helpful and kind. Thank you Chris!!! 👍😊👍

Melissa and Kayla were great! A++ im from out of state and they have helped me so much in finding the right space to fit all my equipment!

Chris is the go-to person for this location. My mother and I went in to inquire about a storage unit and what the process of reserving one is. Chris explained everything and gave us a tour of a unit we were interested in. We had no idea what the storage process was before, but Chris answered all of our questions. I feel even better about storing my items at this location because of Chris’s knowledge and excellence customer service. If you’re looking for a storage unit in Greenwood or the Indianapolis area, this is the place for you!

Thank you for taking the time to show us the 10x10 unit you had available this morning Chris! Much appreciated and we look forward to storing our items securely at your office. If you’re looking to store some items, ask for Chris. She will help make it happen. Happy Labor Day Weekend!!

HORRIBLE PLACE! Staff is very rude! I've been here for over a year and when I first started it was $30 for my unit which was a 5x5 and now it went up to $48. I just moved out and I called customer service to ask for a refund and they told me they couldn't because I didn't have the correct driver's license number on file because there was my old license so they told me to go into the office the next day and have them upload my new driver's license on file and they would be able to issue me a refund since I moved out at the beginning of the month and I asked the lady if I could get my refund because that's what the person at customer service told me and she said they don't issue refunds. And she was being completely rude to me and her tone of voice was not very polite while she was talking to me. So I asked if she could upload my driver's license on there and she said there was a different last name on there and I said yeah I got married last year but my same address is still on there and she uploaded it finally. don't ever rent from this place because they are not professional and they do not care about their customers. They are also very pricey.

Chris and Melissa were as nice in person as they were on the phone. Chris was training Melissa and they both did a great job. It went very smoothly as they both showed me 2 different sizes for me to choose one. Chris made sure I received my discount for my online reservation. Thanks Chris for thinking of me. We all need to save some money when we can. I hope my positive experience I had today will continue in the future. Thanks for making my first storage rental experience a pleasant one. I will certainly recommend this place to others.

Very friendly staff. I was shown the apace before other information was considered. Thanks so much for your service.

Great place.

Love the unit's size and pricing and the lovely Chris was great thank you

Today, I came in to finish filling out the forms to rent a storage unit at this location. My salesperson was Britney she was knowledgeable, personable, patient, and very polite. She made my experience here seamless and she also had a very professional demeanor. I enjoyed my interaction with her so much I high fives her. Job well done.

It was Brittney’s first time checking someone out and she did fantastic! She was very friendly and smiled the whole time. They gave me a bigger unit the day of and at an affordable price!

I don’t usually do reviews but I wanted to leave one for Erica. Not only was she very friendly, she made sure that I got the right size unit for all my belongings and got me taken care of. You go !

Erica claims she is new, but she showed me my options when I wasn't sure what size I needed. And she gave me great advice on how to protect my things.

Great experience very helpfully

Killer deal going on. Friendly staff

Chris was very friendly and the property was very clean!

Brant did a wonderful job taking care of my needs great job

I have never posted a review on anything in my life. I just never felt the need to. Yeah I've had bad experiences with places and wanted to rant about it, but didn't. I was so moved and impressed by the property manager Chris. She went above and beyond to help me. If you need any storage space, I'd highly recommend this location. Chris you are a wonderful lady, thank you for everything.

Brant and Chris are awesome. I recommend this public storage location to everyone. You have a customer for life whenever I need a storage home!! Love the team and atmosphere.

Called to check prices and the next thing I know I am getting a text giving me a reservation number. I didn't make a reservation. Sounds like their out of state call takers get paid by reservation. I'll never do business with them.

Brant was super amazing and helpful. VERY POLITE. Unit is good for what I need it for and the security is great. It gives me peace of mind! THANK YOU BRANT!!!

Bryant was great! Throughly answered all my questions, made sure everything was for sure going to work for what I was putting into my unit. Very nice guy. Very Clean property.

Great customer service at this location - Chris and Brant were very helpful and friendly

Brant was very helpful

Staff was very helpful, knowledgeable and willing to work with me through any problems I had. Will definitely use them again in the future.

Chris & Brant are awesome !!!

For my first time at this location and my first time renting a storage unit, it went better than I thought it would. I was helped by Brant. He was very helpful and very patient with me. He has great customer service skills and made my visit very pleasant! Even though I arrived to my appointment late, he was still able help me get everything thing done very quickly and explained everything clearly. I will definitely think of this place the next time I'm looking for a unit to rent

Bryant was awesome easy set up

Chris was so amazing and helped me figure out what i needed in my transition to Indy. It was clean and well managed. She made me relieved i found this particular storage location.

Chris, the property manager, was incredibly kind and helpful in the renting process. We have rented with public storage in multiple locations over the years and have always loved their service. The units are very secure and clean and are very competitively priced (they have great specials!).

Just wanted to say " Thank you " to Chris... she is a great help. From the first day to the end of my stay. I would recommend this site. Thanks again Chris.

Chris and Brant are both very friendly and willing to help anytime I stop in. Facility is very clean and well lit.

Chris and Brant are so kind and helpful

Chris was excellent in her customer service, made our moveout easy and quick. Would definitely recommend Public Storage

Everyone was really friendly and accommodating!

Manager was extremely nice and helpful! Walked me through the whole process and gave recommendations for storing items! Very excited to see how this storing experience goes!

Chris is very professional. She ensured I understood all the conditions, walked me to the unit and ensured the lock and lights worked and that it was clean. She then proceeded to ensure the gate code worked. She was very pleasant and thorough. Exceptional customer service!

Thank you for the great service.

Chris, the manager, was excellent. She was attentive to our needs and pleasant to work with. The facility was clean and worked out well for our needs.

After recently moving into the Greenwood area from out of State, I found myself out of space and in near of closeby storage. Public Storage was one of th elocations I visiited. The first person I spoke to was Brant. He is a straight forward and no nonsense kind of guy. I found his attitude to be refreshing and not like some of the people I spoke to who tried to oversale me without totally knowing my needs. He was anxious to help, answering all my questions, and showing me multiple spaces. My storage space is perfect! Brant was very helpful, and a Great guy. A few days later I met the manager. She is a great person as well. Glad I happened upon this location. GS

Both Chris and Brant were very kind and easy to talk to. Answered all my questions with a smile.They were very down to earth, but professional. Really glad I found this place. Thank you for hiring great people. Will recommend this place to everyone. Thank you.

I was treated professionally by Brant. I was able to get a unit at the last minute and got the 2nd month of storage free. Happy with experience.

Chris gave me great service and explained be everything so I could understand and was polite and respectful and courteous. I like her alot.

Chris gave me 5 star service! Having worked in the storage industry previously I can be a bit hard to please. Chris did a fantastic job! Kudos to her!

Very clean and the employees are friendly.

Had a great, professional and quick (only because I needed it to be) experience this afternoon. Chris (Property Manager) was very warm, inviting and accommodating. I highly recommend this storage facility.

She was awesome!

Chris was very informative and helpful

Brant was great...ty

Thank you Brant for your friendliness and great customer service!!!

Needed to purchase some boxes to help my mother move and was helped by Brant who answered all my questions and was able to save me some money by purchasing a pack of boxes.

Chris was an absolute delight. She was kind and very informative.

Chris is awesome! Enough said.

Went in today to get a unit. Chris was very helpful and explained everything clearly, especially for someone doing this for the first time. Had a nice chat after everything was done, also. Fantastic customer service! Happy to do business with them.

Great service from Cris at Public Storage! She worked with my mom to make sure she got the right storage unit, and communicated all the rental details clearly.

Chris was extremely nice and helpful!

Chris was so helpful and efficient!!

Chris was awesome!! Clean facility!

Great Service! Thank you Chris and Brant!

Chris the store manager was awesome! She helped me and my grandma find the perfect unit. And she took the time and patience to put up with us arguing! Lol

Was great experience

Wonderful service from Chris! I went in today to set up everything so my fiance can start moving in while I am at work. I asked her if it was okay if I sent him so she could show him where everything was and it was no problem for her. She made my day a little less stressful!

Amazing customer service. Very professional.

Scheduled a reservation this morning and Chris reached out within the hour to schedule an appointment. Chris and Michelle were very nice, informative, and fast.

I like the property just fine, and the service was good, however, what they don't tell you is they can raise the monthly rate any time they want. If you only need the storage for a month or two, your fine. I have had my unit just over 1 year, and my monthly fee went up twice. It started at $86 then 2 months later went to $98, then this month went to $119. While there still advertising the same unit for $96. Very upsetting!

Chris was very informative and professional. I was given an appointment at which Brant was in the office, who was also very professional and gave great customer service. I recommend this location to anyone.

Chris was great! Facilities are well maintained.

Chris was very helpful, well organized and tried her darndest to sell me all the accessories. She was courteous, and did great customer service! Chris will be my "go to" if I need storage in the future also!

The lady behind the desk is super awesome and nice wonderful service clean environment fair price

Manager was nice, showed me unit that I requested. Signed me up quickly!

Jessica and Jeremy were great. Even while troubleshooting my passcode, they were calm and friendly the whole timw. I experienced fast and courteous service. Thanks guys!!!

Chris provided excellent service!

Very convenient and well managed.

Jessica did a great job

Rented storage from here. Great customer service. Property is clean. Well taking care of. Would definitely recommend public storage to friends and family.

My husband and I needed a space to store some important items after the death of my Grandmother. I worked with Jessica and Chris. Jessica was in training and was FANTASTIC! She went over all of the details thoroughly. She made sure I had all of the information that I needed to make the best choice for HOW we stored our items, protected them, insured them, etc. They were friendly, professional. The office was clean and the storage unit was in good condition. I stored items at this location back in 2002 after the death of my Mother and it was great then too. I felt comfortable contacting them again with my storage needs. Jessica and Chris were GREAT!! :-) #HappyCustomer

This is an excellent storage facility. Very secure, and a variety of sizes for all your needs. Only downside is their gate locks at 9pm and doesnt reopen til the following morning. Otherwise I've never had issues with them.

Excellent service

Brant and Chris are professional and will take care of your storage needs

Can I pay over the phone

CHRIS WAS FRIENDLY, PROFESSIONAL AND HELPFUL. THANKS, CHRIS

Manager (main) is awful and very moody... Prefer going on days she's not there

Chris was great! Very helpful.

Chris was great! She was very knowledgeable about the units and made renting one very quick and painless! Would recommend her to anyone!

If you have any storage needs go to this location and talk to Chris. I had an appointment time today at 9:30 (when they open) and she was there early. In order to make sure that I was satisfied with my storage unit she took me to three different units. I could tell it was going to be a busy day for her but she made sure that I was her number one priority. Moving is stressful but having Chris there to help out today made it a whole lot better. I will form now on go to Chris for all of my storage needs and I hope that you do the same.

Chris was very helpful and units are well kept. Happy customer.

Very affordable online 15% discount courteous staff clean property

The storage units are clean and the manager is very efficient and professional.

Great customer service! Brant was very helpful!

My husband and I were impressed from the moment we called. The office was very professional and very willing to help to accommodate our needs. We scheduled an appointment that very day and were greeted by Denise, a very pleasant young lady who was very willing to help us. She gave us a tour of the property and even offered further advise on shipping and packing. We weren't quite sure what to expect since we've never had to use a storage space before. Our son just graduated from college, and we need to store some of his furniture for our next son who is going to college. Denise was very knowledgeable and so happy to help us. That makes all the difference in the world. Thanks, Denise! :)

Extremely professional staff. Very clean units.

Clean, secure, good location. Manager was knowledgeable and professional.

Chris was an amazing help .. she is awesome with customer service!!!!

Great help

Chris and Brant are always friendly and ready to assist if we need anything.

Awesome sauce

Chris was great. Public Storage had exactly what I needed. Great units and excellent service.

Chris the property manager was wonderful, she was very knowledgeable and pleasant.

Chris, the property manager, was amazing! She walked us through every step, as this was our first time having to rent a unit. She was fun and upbeat, and gave extraordinary customer service. Both myself and my husband are retail managers, so we are very particular about customer service, and Chris went above and beyond with a smile.

Super clean

Chris was so helpful and very nice. Loving the service and accessibility.

Love the staff and the facility! It's always so nice and clean. Two days ago I went by there and Chris the manager was in there sweeping the floors. Thanks you guys for making it a pleasant experience! "A.B.

Good service. Manager very nice got the space rent quickly.

Wonderful service! Thanks Chris!

Friendly and seems to be a nice clean environment.

Simple application process, nice clean units, wonderful staff!

Clean, safe, and convenient. Chris helped me set up my unit in no time, and she answered all my questions. It was a great experience, and I highly recommend this location.

This location is by far the best walk in expecting the good old run around. But was very surprised. The 2 employees made it well worth the time & expenses. Need. More locations like this

Friendly and helpful staff and clean, easy access storage units!

Great help by Chris!

Chris was very friendly and informative.

Chris helped us so much with our move in! Very satisfied.

Chris was extremely helpful. I would definitely come here again.

Great service, very clean and secure.

Very great service.

Chris the manager was great. Very nice and friendly. Would recommend renting a unit here!

Chris was very helpful

Clean unit and friendly customer service

I have had the worst experience of my life at Public Storage at 10 County Line Road, Indianapolis, Indiana. I have been a customer there for two years. Every three months I replace my lock with a new one. This time I bought a lock, used it and it looked off in the hole but the door was locked. A week later, I went back, used the lock again and this time the lock wasn't all the way in the hole but the door was locked. I returned to my unit last night only to find that my key n...Continue reading

Very helpful manager. Nice clean facility

Hospitable and simple. Chris was comfortable and knowledgeable.

Great service !

Chris gave us great service. She was very friendly and explained everything very well.

Chris gave us great service and was very prompt and did everything in a timely manner. She showed us perfect hospitality! We thank her very much

Chris was very helpful and made this experience as painless as could be. Thanks Chris

All my stuff got wet and moldy.

Excellnt customer service provided by Chris.

Great service!!

a life savor chris!!!

love this place. Chris is very helpful with everything I need.

The county line public storage is by far the best facility I've been to,the staff is courteous and I've never had any problems with this facility. Chris has been extremely helpful with contacting me and resolving any issues I have had ,wonderful place.

I would really recommend one storing their things at Public Storage on 10 E County Line Rd, Indianapolis, IN. It was a pleasure walking into a clean environment and wonderful customer service. Monique was very helpful and patience. I haven't had that type of service in a while. Keep up the good work Monique!!! Her customer service was awesome and greatly appreciated.

Monique was great, clean place and good customer service!

I came in to public storage with my father and like every other time I was more than pleased. Monique was great very informative and patient. if you're looking for hassle-free storage rent here.

I came into public storage and was greeted with a smile. Monique was very knowledgeable and kind. When I need to rent a space I will definitely come here.

monique was very helpful and nice

Monique was a huge help and braved the freezing cold to help us out with my companies storage needs

Great place, great staff. Couldn't have asked for a better experience, walked us through everything and answered all our questions. Monique was awesome. Whatever you guys are paying her isn't enough.

Monique was awesome! Beautiful and helpful 5 star chick, helped us quickly and made us feel super welcome. We look forward to interacting with this worker again! Come here for storage and friendly staff! :)

Great Facility clean and dry units. Brant made the experience pleasant and easy A+++

wonderful staff

Fantastic service!!! Laura was extremely helpful and very nice. I would recommend her service to any of my friends.

I purchased boxes from Dorothy after finding myself in a pinch. She was very helpful and courteous. I couldn't have asked for better customer service. Great place and very clean!

Come here if you want rate increases every 6 months and absolutely no customer service. Horrible company from the top down!

Brant was helpful and pleasant to work with. Storage units are clean and secure.

Dorothy helped us explained everything in detail. A very pleasant experience

Brant and Laura were awesome!! Professional and friendly. I felt they genuinely appreciated my business and answered any questions I had. These are great units...very clean and I am glad I found Public Storage. I feel my items are safe in their hands. Kudos to Brant and Laura I am not tami raley ....don't know how that came up Patricia Chester

Dorthy was a fantastic help! She made sure were all take care of. It was our first time getting a storage unit and she explained everything very well.

Nice and friendly staff and Dorothy was awesome if in the area and need storage again it will be here

This place is great. Dorothy was super friendly and answered all of my questions. I'm a first time storage customer, and she made the experience super easy. She was also very flexible with my schedule, and even offered to take lunch at a later time to accommodate me.

Laura is a great representative of Public Storage and her customer service was incomparable. The storage unit was clean and well managed. I would recommend this facility to anyone that needs a storage unit.

Great experience, only because of Dorothy!!

I came in from Southern Kentucky driving most of the early morning to arrive at you facility at opening time on Saturday morning. Your personnel arrived on time, knew who I was when I gave them my name and what unit I was interested in. Unit is small but adequate. Access code worked first time and unit easily stored my items. As I am new to Indianapolis, the personal was helpful with my questions about shopping and businesses in the area. An overall pleasant experience.

Clean and secure. Dorothy provided great service and was very friendly. Property is secure and great locks on units!

Very helpful and thorough.. I feel safe storing my personal belongings here. Dorothy has been wonderful through the move in process offering advise and expertise. We made the right choice choosing this Public Storage location.

Dorothy did an awesome job!!!!!

Patrick gave great customer service in confirming my reservation over the ph.

Easy and helpful experience. Dorothy was wonderful to work with. She was able to answer all my questions quickly and accurately.

Very helpful staff. Patrick and Dorothy were awesome and kept me updated on my appt. Keep up the good work!

The Property Manager Patrick was great to work with. Patrick was responsive and very helpful with any questions I had. I had a climate controlled unit for about a year at this location until I moved.

Great Facility. Very helpful customer service. Thanks Patrick and Dorothy.

We needed a unit within an hour. We used the online reserve and were called right away. The manager was waiting for us and we were able to move in the same day. Great Service.