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Address

933 N Illinois St
Indianapolis, IN 46204

Phone

317-643-5987

317-643-5987

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

317-643-5987

317-643-5987

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
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    $ 23/mo
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    Halloween Sale
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    Small 5'x5'
    • Upstairs/elevator
    $ 23 /mo $ 46
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    5'x5'
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    $ 27/mo
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    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 27 /mo $ 54
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x7.5'
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    $ 27/mo
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    Halloween Sale
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    Medium 10'x7.5'
    • Upstairs/elevator
    $ 27 /mo $ 54
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    Halloween Sale

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    10'x8'
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    $ 28/mo
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    Halloween Sale
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    Medium 10'x8'
    • Upstairs/elevator
    $ 28 /mo $ 56
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    Halloween Sale

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    10'x5'
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    $ 32/mo
    Online only price
    $1 first month rent
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    Small 10'x5'
    • Upstairs/elevator
    $ 32 /mo $ 43
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    $1 first month rent

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    10'x10'
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    $ 44/mo
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    $1 first month rent
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    Medium 10'x10'
    • Upstairs/elevator
    $ 44 /mo $ 58
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    $1 first month rent

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    10'x15'
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    $ 45/mo
    Online only price
    $1 first month rent
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    Large 10'x15'
    • Upstairs/elevator
    $ 45 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x15'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
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    Large 10'x15'
    • Upstairs/elevator
    $ 45 /mo $ 59
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    $1 first month rent

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    10'x5'
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    $ 46/mo
    Online only price
    $1 first month rent
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    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 46 /mo $ 62
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    $1 first month rent

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    10'x10'
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    $ 49/mo
    Online only price
    $1 first month rent
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    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 49 /mo $ 66
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    $1 first month rent

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  • Save Impression
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    10'x15'
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    $ 54/mo
    Online only price
    $1 first month rent
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    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 54 /mo $ 72
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    $1 first month rent

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    10'x20'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
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    Parking 10'x20'
    • Uncovered parking
    $ 58 /mo $ 78
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    $1 first month rent

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    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x20'
    Online only price
    $ 148/mo
    Online only price
    $1 first month rent
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    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 148 /mo $ 197
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    $1 first month rent

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    10'x20'
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    $ 170/mo
    Online only price
    $1 first month rent
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    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 170 /mo $ 227
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    $1 first month rent

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    10'x30'
    Online only price
    $ 187/mo
    Online only price
    2nd Month Free
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    Large 10'x30'
    • Inside unit
    • 1st Floor
    $ 187 /mo $ 249
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    2nd Month Free

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    30'x15'
    Online only price
    $ 249/mo
    Online only price
    2nd Month Free
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    Large 30'x15'
    • Upstairs/elevator
    $ 249 /mo $ 332
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Downtown Indianapolis Storage Units Near I-65

Public Storage in downtown Indianapolis offers a variety of self storage options for local residents, businesses and even frequent visitors to the area.
Conveniently located on the east side of Illinois Street, one block south of 10th Street, grab a 5x5 storage unit for storing jerseys, hats and backpacks for the big game – whether it's catching the Indiana Pacers play at nearby Bankers Life Fieldhouse or the Indianapolis Colts just down the street at Lucas Oil Stadium.
Businesses small and large in the Mile Square area understand that a little extra space can go a long way. For business storage needs, let a 10x10 storage unit hold excess office furniture, spare desks, filing cabinets or supplies, while keeping them all near the workplace.
Moving in with roommates to an apartment along Delaware Street or to a campus-area apartment near IUPUI? Let a 10x30 storage unit hold large furniture that may not fit in the new place, from couches to recliners and even mattresses and bedroom sets, with plenty of room leftover for bikes, bookcases and even appliances.
Indoor storage units offer access from inside the building, while outdoor storage units give customers drive-up access. Climate controlled storage units provide an extra layer of comfort when it comes to storing personal items, and this property also offers rental parking spaces for car storage or truck storage on the premises.
Downtown Indianapolis is full of amazing things to see and do, from the Children's Museum of Indianapolis to the Indianapolis Museum of Art or taking in some history at the War Memorial near American Legion Mall. It's Public Storage's goal to make sure everyone has the space they need to enjoy Indianapolis the right way, that's why cheap storage is the name of the game at this downtown location.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 514)

October 11, 2024
Google Public Storage William Black
October 11, 2024
Google Public Storage Warren Williams
Avoid Public Storage: Worst Customer Service and Frustrating Experience I originally went to the Public Storage on Illinois Street, where I received the worst customer service imaginable. Upon arrival, the lady at the front desk was on the phone with a customer and was incredibly hostile. At one point, she even said, “Ma’am, go ahead and hang up on me.” In an effort to be kind, I asked, “Hey, not having a good day today?” She then proceeded to vent about various issues she was facing. The check-in process was unpleasant, but I was still willing to work through it—until she informed me I only had 20 minutes to unload. I explained that my crew wouldn’t be able to unload my entire apartment into the unit in that time, but she said she didn’t care and would lock us out after 20 minutes. At this point, I had made a second reservation at a different location. After going back and forth with her, I decided to cancel the Illinois Street reservation and move to the Public Storage location on 62nd Street. Unfortunately, due to the new distance and the delays, my movers (paid by the hour) paused the move and resumed the next day. When we arrived at the 62nd Street location the following day, we couldn’t find the unit and went to the office for help. To our surprise, no one was there—it was a virtual office. We called for assistance, and the app access that was supposed to let us into the unit and gate stopped working. We were literally locked in the gate and couldn’t get out. After over an hour of trying to reach someone, we finally got through and were sent a gate code. No one responded during this entire ordeal, and we wasted hours.
October 2, 2024
Google Public Storage James Roberts
October 2, 2024
Google Public Storage Hannah Cronister
The site location was great! The hours not so much. The customer service number and booking WERE TRASH! I was disrespected, talked down to, my feelings discarded and lied to. My agent lied and said I could arrive to my storage unit anytime after 530p.I arrived at 608p the unit was closed. The agent failed to get my information correctly so I didn’t receive the hours or lock code. I’d choose another company.i was also refused to speak to Supervisor and hung up on.
September 25, 2024
Google Public Storage allison wray
5 star for the people and the customer service. It just needs the elevators fixed so they don't close immediately then the place is awesome. Clean safe and friendly !
September 6, 2024
Google Public Storage Henry Reed
Ms. Juin and Ms. Amanda, Were very helpful with assisting me with understanding my account and future payments. Thank you.
August 28, 2024
Google Public Storage Shelby Board
The location all elevators don't work. Their is not enough moving carts for customers.
August 27, 2024
Google Public Storage Jesse Maurice
I think I just experienced the best customer service I've ever received. Rachelle is God's gift to Public Storage. She was so incredibly helpful, kind, and informative. Not to mention a personality that shines! This company is lucky to have an employee like her these days! I sure hope they appreciate her hardworking attitude and compensate her appropriately! Rachelle, you are a gem!
August 26, 2024
Google Public Storage Nicka Moore
I attempted to rent a unit (online) at another location, but was unsuccessful. That store’s site manager, Jasmine, worked with me over the phone but ran into difficulties, so she sent me to the North Illinois St. location. Rep. Rachelle worked through challenges and was able to successfully get my unit on East Washington Street reserved. Rachelle even worked through her lunch break to get me taken care of and explained that my issues were due to technical errors. Kudos and much appreciation!
August 25, 2024
Google Public Storage Tee Ledford
No one is never in the office when your trying to get a hold of someone. I used to like this storage place but now it's been the worst experience I've ever had with a storage company. Not to mention I've left several messages for someone to call me back & no one has.
August 8, 2024
Google Public Storage Jonathan G. Nelson
After 1 year price hike. Scheduled move out date. Owner tried to call me to accept lower rate but didn't need as we only rented for 1 year regardless due to local convention. Later got email that "your new rate has been approved". Was charged full rate AFTER I had already moved out. Customer service was difficult to find/communicate with as it is all automated on phone and chat. Finally got a person but they refuse to refund/prorate anything. I promised them I'd leave this 1 star review. Enjoy!
June 26, 2024
Google Public Storage Brian
Since moving in July 2020 my rent has gone from $90 a month to $240 at the time of this writing. That's a 66% increase per year. Also, the place is wet, dirty and filled with trash because people seem to be living there.
May 25, 2024
Google Public Storage Brice
Hi to our Indiana Community , I'd like to share with you and store Supervisors of Public Storage locations ... 933N. Illinois St. Indianapolis ./ 5 stars to Ms. Rochelle for a Job well done always respectful and so knowledgeable in the business and assisting her Public Storage customers . It has also been a delightful experience with Public Storage... Location 50 Washington Pointe Drive, Indianapolis. / I absolutely give store Manager Gauge 5 stars, would give 10 stars in my experience and Opinion... Gauge shows professional and respectful concerns in assisting his customers with their storage needs. So if you live in the community or visiting, both of these Public Storage Managers Ms. Rochelle and Mr. Gauge definitely go above and beyond in customer service / support. I am. over a year . As a customer I refer both locations own with excellent down to earth, professional and respectful customer assist skills . Its my pleasure to give 5 💫💫💫💫💫 Thank you ton's manager Rochelle and manager Gauge. Thank you Public Storage. Sincerely. Respectfully, customer Ms. B.
May 15, 2024
Google Public Storage myles0124
Rachelle offered a great experience, quality customer service.
May 12, 2024
Google Public Storage Audra Bell
I haven't moved anything in yet, but Rachelle was a superstar while informing me about the process of acquiring a unit and helping me determine what size of storage unit I would need. She was so helpful and kind, and made the process extremely easy.
May 11, 2024
Google Public Storage Kelly Fullbright
Compliments to Rachelle who went out of her way to help me in every way today! I have been having nothing but issues with the app, not being able to speak with a physical person, and getting a run around with the virtual assistant. She made up for all of that with great customer service! ⭐
May 3, 2024
Google Public Storage Kuromium (Alex)
April 16, 2024
Google Public Storage Lillian Rose
Rachelle was great! Super easy, bought the unit and moved it all in within 30 minutes by myself. Super easy!
April 6, 2024
Google Public Storage Jaide Halliburton
Rachelle is really great she was super helpful and nice she helped my mom tremendously 10/10 recommend
April 6, 2024
Google Public Storage YoGAMETIME
Rachelle was awesome and helpful
April 6, 2024
Google Public Storage vivian
Rachelle was the greatest and very helpful I recommend her to get a raise
March 1, 2024
Google Public Storage Buddy Raines
The location I rented from downtown on Illinois st. Was very polite and quick to answer any and all my questions promptly.
February 22, 2024
Google Public Storage Garcia Z
Rachelle was helpful
February 12, 2024
Google Public Storage Dennis Neely
Price went up
February 10, 2024
Google Public Storage Sydney Reid
Do not rent here!!!! The management does not communicate and you will have to come out of pocket lots of money for their mistakes and miscommunication on top of renting
January 31, 2024
Google Public Storage Jordan Rockey
Rachelle was awesome and help me with returning my unit! Great service!
December 15, 2023
Google Public Storage Tasha Woods
Don’t ever rent a storage unit from here!
December 5, 2023
Google Public Storage John Kennedy
Rachelle and Ellie we're very nice and considerate and patient
November 20, 2023
Google Public Storage lisa nickol
Rochelle was so helpful, friendly and supportive.. She definitely is a 5 star employee..Quickly discovered the issue and had it fixed in minutes.. Thanks Rochelle!
November 16, 2023
Google Public Storage carlene levels
November 6, 2023
Google Public Storage D Wright
Rachelle was absolutely fabulous!! Went out of her way to help and make sure everything was set up for me. She was really busy with people in the office and people on the phone but was multitasking with a smile on her face the whole time!! Great customer service!!!
October 28, 2023
Google Public Storage John Wuchenich
This place is horrible!!! Elevator turned off for 4 days due to inspection failure. Not able to move belongings. Management sucks.Not accommodating to renters during outage. Will NEVER rent from Public Storage again.
October 19, 2023
Google Public Storage BigDawg Spazz
Rachelle was such a good help. Nice and friendly.
October 15, 2023
Google Public Storage IamQueen Raven
Clean inside
October 14, 2023
Google Public Storage m27j26
Rachelle very professional and Easy going And very friendly
October 12, 2023
Google Public Storage arjun chahal
Rachelle was great, super quick to find me a unit. In and out in 10-15mins.
October 6, 2023
Google Public Storage Bob Manzo
Great location and great prople to work with especially Ellie.
September 8, 2023
Google Public Storage tanner judd
THE ABSOLUTE WORSE EXPERIENCE IVE EVER HAD!!! NO ONE ANWERS THE PHONE OR CALLS BACK. INFO IS NEVER UPDATED. MY DAD DIED ALMOST A YEAR AGO TO THE DAY AND IM STILL NOT REGISTERED ACCOUNT HOLDER. I've called and left messages and talked to your terrible customer service agents for 8 months now to simply get the photos taken of my storage unit to turn into insurance because YOUR TERRIBLE COMPANY HAS MY UNIT IN A BLIND SPOT ON THE CAMERAS!! Now my entire inheritance from my fathwr has been stolen from me AND i cant even file with insurance because YOU PEOPLE STILL HAVENT SUBMITED THE FORMS I SIGNED 10 MONTHS AGO! ON TOP OF ALL THAT IVE REQUESTED A DISTRICT MANAGER AND SITE MANAGER FOR MONTHS SO I CAN GET THE LAST OF MY STUFF OUT OF THE STORAGE UNIT TO GET NOTHING IN RETURN! IVE BEEN FORCED TO PAY FOR 7 EXTRA MONTHS THAT I DIDNT WANT TO BECAUSE YOU PEOPLE CANT ANSWER A PHONE. this place is a scam. NEVER do any sort of storing here. they will hold your stuff for ransom and NEVER let you get it out. (ive needed a new key and have said so many times.) ive paided now an extra 150 a MONTH and they are raising the prices again!!!
August 23, 2023
Google Public Storage Daphne Moore
Best place
July 13, 2023
Google Public Storage Gregory Irvin
Rachelle was the high point of my afternoon! She basically almost knocked me down trying to give me assistance! Just the correct amount of customer service!
June 14, 2023
Google Public Storage Lacey Johnson
June 2, 2023
Google Public Storage Amber Shani
My experience at this location was nothing but the BEST ! Rachelle was hands down the best employee! We arrived with just one hour to spare and she not only was patient and kind but beyond helpful . We unloaded a smal truck with a few minutes to spare within close rachelle came to help me and my husband out. She makes that place run! She is friendly and understanding with all guest . Great hard worker , thank you .
April 20, 2023
Google Public Storage Delaney Bruns
January 24, 2023
Google Public Storage Deborah Wilson
I have had nothing but pleasant service and smiles. The business side is excellent. I have been here since June 2022 and I have never had a problem. Managers have always recognized me which is a plus and the carts make things easy.
January 14, 2023
Google Public Storage Mikel Tetrick
I was cleaning out An auction and got locked iInside the facility for over an hour Because no one would answer the phone and I had to wait for somebody else Who is there to drop stuff off to let me out because they failed to give me the alotTed 48 hours of time To clean out the storage space. I left numerous messages and was never called back very poor customer service as far as I'm concerned.
January 10, 2023
Google Public Storage Kayla Dishman
Very friendly and very clean
January 9, 2023
Google Public Storage Theodore Comer
January 8, 2023
Google Public Storage Susan Bertoni
Always very helpful
December 19, 2022
Google Public Storage Amanda Carmichael
Ellie was courteous and knowledgeable, as well as efficient.
December 18, 2022
Google Public Storage Mahmoud Abdel-Rahman
Ellie did a wonderful job 👏
December 1, 2022
Google Public Storage Joni Heredia
The unit was just what I needed as far as space and climate control. I didn't like that they closed so early, 6pm on weekdays.
November 21, 2022
Google Public Storage Emma Cato
Can I just say that the two ladies that helped me and my sorority out were heaven sent! I walked in there really nervous because we were having to switch to a new storage unit and I had never had to use one before. They walked me through the process, and I left feeling like family to them:) They helped my organization save over $100 A MONTH, and helped us find a bigger unit that we were in. Couldn't have asked for a better experience... If you ever need a problem solved, Ellie and Rachelle are your girls
November 20, 2022
Google Public Storage Grace Palmer
The girls Rachelle and Ellie are always so helpful!
November 20, 2022
Google Public Storage Jenna Nicodemus
Rachelle and Ellie did a wonderful job of assisting me with my storage unit situation. They were super helpful & friendly!
November 20, 2022
Google Public Storage Gabrielle Vann
Rachelle was super helpful whenever I had questions. She was eager to answer them and helped me with my locker! I would recommend this place, and she made my experience so amazing! Ellie was also very helpful, and she was very awesome! They were so eager to help me and they were very kind!
November 20, 2022
Google Public Storage Gracie Smith
Ellie and Rachel were so helpful❤️‍🔥
November 20, 2022
Google Public Storage Kailey Hornback
Rachelle and Ellie were both so helpful in assisting me!
November 20, 2022
Google Public Storage Myra Kivett
Rachelle & Ellie were great & so helpful. Best place to store items in Indy!
November 20, 2022
Google Public Storage mya debruicker
Rachelle and Ellie were extremely helpful in helping my find a proper storage unit. Would recommend to everyone looking for storage in the Indy area!
November 20, 2022
Google Public Storage Marley McKee
Rachelle and Ellie were so helpful and made this and easy and smooth process! Highly recommend
November 20, 2022
Google Public Storage Hanna Frick
I’m so thankful for Rachelle and Ellie for all of the help i received for my storage unit! they were such a help when I needed it!
November 20, 2022
Google Public Storage Delaney Roxbury
Rachelle and Ellie are both amazing and helpful! I appreciate them both so much🥰
November 20, 2022
Google Public Storage Chloe Phillips
Rachelle and Ellie were literally the most helpful people I have ever had at a storage facility. I have had to use quite a few different storage facilities and they were the most helpful for sure!
November 20, 2022
Google Public Storage Emma Daudy
Rachelle and Ellie were very helpful! Favorite storage unit ever
November 20, 2022
Google Public Storage Elaina Burbrink
Ellie was super helpful when trying to get into the building!
November 20, 2022
Google Public Storage Samie Wise
Out of every storage facility I have used this one is by far the best. Rachelle and Ellie were so helpful!
November 20, 2022
Google Public Storage Delaney Henderson
Rachelle and Ellie were a big help!
November 20, 2022
Google Public Storage Alli High
I wish I could give more than 5 stars! Rachelle and Ellie were so kind and helpful!
November 20, 2022
Google Public Storage maggie mumaw
Rachelle and Ellie were both so helpful!! So great, thank you!
November 20, 2022
Google Public Storage Annie Boyd
Love this place! Rachelle and Ellie were super helpful!!
November 20, 2022
Google Public Storage MaryCarol Sloyan
Rachelle was so helpful when I forget where my locker was!
November 20, 2022
Google Public Storage Madi Hamilton
Rachelle was so helpful when I needed into my storage unit.
November 20, 2022
Google Public Storage Sydney Brasser
RACHELLE IS SO AWESOME AND HELPFUL!!!
November 20, 2022
Google Public Storage Makenzie Thurman
Great experience with Public Storage! Rachelle was such an amazing help!
November 2, 2022
Google Public Storage indynoma
Ellie and Hersey were a blessing to my storage nightmares. Highly recommend this location!
October 26, 2022
Google Public Storage LaDiana Harris
Pat is a great person and she helped ne about really quickly with a smile.
October 19, 2022
Google Public Storage Don Dunn
Very bad experience at this location. I took my business else where. To costly staff was rude.
September 27, 2022
Google Public Storage Bradley Tonyes
September 17, 2022
Google Public Storage Chandler Kelly Wright (Chad)
If I could have given Rachelle 6 stars, I would have. We needed a storage unit but wasn't sure what type, size, etc. Rachelle was all over it. She asked us specific and detailed questions, processed us quickly but IN NO WAY rushed us, gave us her recommended storage unit and mapped directions to the unit flawlessly. All the while, she did so with a smile on her face. Not to mention attending to the constant baragge of inbound phone calls. I'm a regular reviewer and I know quality customer service when I see it and get it and Rachelle delivered. Thank you!
September 16, 2022
Google Public Storage kc ragtimes
Just signed up with Michele & Rachele’s professional but friendly advice. Saved me $100 with just some fine tuning to my space, location, and generous reservation date. Expecting the best going forward. Thanks u Folx.
August 24, 2022
Google Public Storage Evan Shearin
I just moved my stuff into a unit today, and was almost completely pleased by the experience. Rachelle took care of me, got me squared away and, when I realized that I was going to need a bigger unit, handled the transfer quickly and efficiently. I could not be happier with the customer service. The only downside is that the facility closes at 6PM, at which point the elevators and doors will no longer allow access. This is inconvenient, to say the least.
August 15, 2022
Google Public Storage Loretta 1973
It's convenient, clean. Good customer service. Would love the pre-discussion on type of lock used as to have it already purchased to save cost. Thanks
August 12, 2022
Google Public Storage Tiara White
Love the customer service I would highly recommend the storage to anybody in my family are friends I love it‼️🥰
August 10, 2022
Google Public Storage Rodger Langley
Service was great! Rachelle was able to help me complete the reservation and it didn’t take long. Process was easy and for a good price as well.
July 29, 2022
Google Public Storage Bri Downey
Rachelle was great and very helpful! She was very knowledgeable and helped us find the best boxes and packing supplies for my move!
July 22, 2022
Google Public Storage B R (BDW)
Customer service went way down with this chat.
July 19, 2022
Google Public Storage Leeza
Rochelle was informative and helpful throughout the process. Awesome facility.
July 16, 2022
Google Public Storage Susan Hinesley
At the N Illinois, Indianapolis location, on a Saturday afternoon in July, no one was on the premise to help. Reserved a unit via the phone but decided later we needed a larger unit. Given the phone shuffle where no called us back. Sales people answer their calls but are extremely unhelpful, cold and downright belligerent. Ended up going elsewhere.
July 13, 2022
Google Public Storage Tre'Shawn Williams
Thomas
July 4, 2022
Google Public Storage kathy schied
Rachelle was truly exceptional! I have two units and she was so patient while helping me sort things out. She was knowledgeable as well as personable. Awesome customer service!
July 2, 2022
Google Public Storage Anna Feliciano
Thomas was awesome he helped me find my storage unit and made sure that everything was okay before he left!
July 1, 2022
Google Public Storage Jess Ulm
Super friendly, clean, and well-managed!
July 1, 2022
Google Public Storage Lesley O'Hara
Thomas is great!!!
June 30, 2022
Google Public Storage Kimberly Campbell
Rachelle is an awesome person!! She is very helpful and kind! Thank you for everything!
June 16, 2022
Google Public Storage Stephanie Fox
Our key broke off in the lock and the manager was instrumental in getting us into our unit! Rachelle and Public Storage are awesome!!!
June 10, 2022
Google Public Storage Josh Terry
Rachelle was very helpful and easy to deal with. She was very informative.
June 10, 2022
Google Public Storage Eric Sowell
Rachelle was great! Very helpful with our tour!
June 10, 2022
Google Public Storage Lancelot Stephenson
Rachelle was fantastic!! She was very helpful and worked hard to help us!
June 8, 2022
Google Public Storage Moneyinventor Maker
Best storage ever Thomas was a great help
June 1, 2022
Google Public Storage Ethan Musick
Wonderful service and space. Rachelle was a gem, very happy to be keeping my things there.
May 31, 2022
Google Public Storage dianna dailey
Thomas and Rachelle were so helpful!
May 31, 2022
Google Public Storage Soapshady
Workers there are cool
May 29, 2022
Google Public Storage Dave Wolf
Rochelle is Great !!! Called office Sunday afternoon memorial weekend answered phone within 3 rings and professionally answered all my questions. I will recommend this Public Storage location to all my friends looking for self storage. Thank you Dave
May 26, 2022
Google Public Storage Angus
Corporate tried to screw me over, support was less than helpful in resolving the issue and I had a moving company ready to transfer my items to a new location. On-site, Rachelle understood the issue and was fair in resolving it. If it wasn't for her, this would be 1 star and I would have left. The process was annoying and unnecessary but she went as above and beyond as she could. If this was a one-off and I don't run into recurring issues, I'll continue to adjust my review to capture the full experience. This company is truly lucky to employ people who care enough to correct mistakes.
May 24, 2022
Google Public Storage Ashley Mann
I was greeted by Rachelle very nice, and very helpful answering questions I had on a storage we looked at. Thank you!
May 24, 2022
Google Public Storage ireland mclinn
Rochelle at the 933 Illinois location has truly given me the best customer service!! She has great energy and was very helpful with my move out.
April 6, 2022
Google Public Storage suga snaxxx
Very clean storage place.. .easy process to get a storage.. .Front desk lady was very nice and helpful..
March 25, 2022
Google Public Storage Destiny Williams
I was fortunate enough to encounter Rachelle, at this location and she was just absolutely wonderful, kind and informative about my storage unit and other questions I had. I would definitely recommend this place if you needed to stroage your things.
March 2, 2022
Google Public Storage Rick Creighton
They've got people living upstairs in a controlled environment. Hit the floor because little Bobby is bothered. What a joke.
February 25, 2022
Google Public Storage Tabitha Lewis
Terrible hours of access, nice ppl that work there
February 2, 2022
Google Public Storage Harold Haze Gross (Shorty)
January 31, 2022
Google Public Storage jasmine mccoy
He is very professional and helpful need more people like him in these store
January 25, 2022
Google Public Storage Taina
Chad & Rachelle are phenomenal they have great vibe and energy. They help me out with question regarding my account and help me with no hesitation. They were so funny omg this is the best storage experience ever. With everything that is going on, with COVID it is nice to see people with real people skills and great attitude. Great job
January 23, 2022
Google Public Storage Tiffany Evanko
Super friendly staff! Chad was amazing and made a cold day a bit warmer with his cheery upbeat attitude
January 22, 2022
Google Public Storage Matthew Ridge
Chad was super helpful and helped us out with knowledge and got us in and out and promptly
January 14, 2022
Google Public Storage Brianna Jordan
Chad was such a sweetheart. I adore him, and he was very helpful and very knowledgeable about the storage rooms.
January 14, 2022
Google Public Storage HB Harris
Rochelle and Chad were very helpful with helping me find a storage that fit me just right I would highly recommend Rochelle or Chad and assist me in finding a storage very helpful!
January 9, 2022
Google Public Storage Stanley Jones
Chad was amazing and very professional..he help us when we were confused and helped us find the right unit .
December 28, 2021
Google Public Storage Vladimir Goncharov
Отлично.