Public Storage Self-Storage Units at 5725 Georgetown Road, Indianapolis, IN

Had an excellent experience with Hershey! She was so kind and professional, I would definitely recommend this location.

Hershey displayed wonderful customer service

Pat is a very nice person and very helpful.

I used the App and was happy and I was happy with my storage overall.

Pat is very nice person, i like the place

Pat was wonderful and very helpful.

Pat is very helpful. She has very great customer service skills and is very knowledgeable about the site and the units that she is in charge of. She is more than Five star worker. You can always see her out and about walking the units making sure everyone is ok and have everything that is need to move in and out of the facility. she came in when I was see BUG in my unit and got the help I needed she just madew feel so comfortable every time I came to my unit we need more employees like Pat she is awesome keep a part of your team you would be winning.

Pat is nice. She is a hard worker. She helped with the kiosk and the APP. Now I know how both work.

No one is ever in the building id tou have a problem you have to wait on someone to come. Bad

Pat is always so friendly and helpful. It will be a sad day when we no longer need our unit.

Pat gave me amazing service.

Pat is very nice

Pat is excellent.

Ms. Pat is awesome. Purple Rain Purple Rain

Miss Pat went above and beyond to make my storage rental rental experience peaceful and smooth.

Pat is amazing.

Pat is very polite and patient. She is extremely helpful and knowledgeable of all things public storage.

Pat was a great help had an unfortunate circumstance where i lost keys she was able to partner with me to get the situation handled. All in all great customer service

Pat is very nice.

Pat was very kind, patient and willing to help with my rental concerns. She was willing and kind to work with me to save my storage.

Pat fue una muy atenta ayuda en esta lovasion. Muy buena.

Pat helped me.

I appreciate Pat. Thabk you Miss Pat. She was wonderful !

Pat was a very great help to me.

Awesome

Good service!

Wonderful customer service. Excellent.

No issues, great clean facility.

Very helpful and polite. She came out and asked if we needed any help.

Very professional and accommodating.

Had my things in here for a while and much appreciated the help I got from Pat.

Pat is very sweet and very accommodating and helpful.

Pat and Melissa did a phenomenal job.

Pat was extremely helpful and has a great personality.

Pat at Public storage on Georgetown road was very helpful and knowledgeable about her property.

She is a very helpful employee. Found my wallet and all the money in it. Everyone can appreciate and honest person working for them 🙂

Their process is quick, convenient and their people are professional, cheerful and helpful! Highly recommend.

Everything was nice and Clean and attentive service.

Pat gave very nice customer service and she is very patient.

Sweetest woman in the world!

pat was very much help.

Convenient. Public Storage is a convenient easy payment system. Pat took care of ne with ease.

Pat was wonderful. She should get 10 stars!

They are really nice and helpful people.

Great experience rep was very friendly and helpful

Pat has been very helpful she is an excellent employee.

She's always in the office!

Received a call from Pat for suspicious activity around our unit. We live close by so we were about to come and check it out. I really appreciate it insurance doesn't cover everything. Thanks Pat...

Pat was amazing

Service was very good. everything was very easy.

Pat was very flexible in helping my grandmother; she was very kind. I would recommend this facility.

Customer Service is great. I was happy with the storage.

Service was phenomenal. I got everything I needed. Details were explained well. Pat gave great customer service from start to finish.

The property is awesome!!! Pat was great and provided the best customer service ever!!!!

This process was painless and peaceful for me. Property was always clean and there is ample space to move around. I would see my emails when payments came out, etc. Painless process. Pat was very helpful, respectful, kind and knowledgeable.

Pat is always helpful and polite. Today she helped me with the app.

Pat is kind.

Pat was very helpful. The storage was good. Sge helped me save money.

Pat made things fast. Easy. Available and safe. Very secure here. Great customer service skills. Respectful and professional. She took her tome to show us the unit.

Pat was nice did good job for the customer

Pat was great and made everything easy for me.

Pat has great customer service and worked around my schedule. She made things very convenient for me and is very hands on.

Pat has great customer service and assistance

I started using Public Storage last year, but this was my first time using this one and I was pleased with my experience. Ms. Pat was a wonderful lady, and she was hospitable. She explained any and everything about the property and answered all my questions.

Pat is a wonderful person

Pat was very knowledgeable, very nice and very helpful.

Pat provided professional customer service.

Recently rented a storage unit with Pat here. Everything is so convenient! She was very helpful and nice , she helped me download the app to have easy access to everything including the gate code. If you’re looking for storage I highly recommend this one with Pat!!

Pat was fantastic!

Pat was very friendly and helpful

I really appreciate that Pat took the time to wait for me to get the account resolved.

pat was good and everything was wonderful

Pat’s Customer Service was great, even called to make sure I didn’t need any further help after I didn’t show for my original move in date. Very friendly and informative. Glad I decided to store my belongings here

Pat was a very helpful individual and was very kind. If I would need help again I hope she’s their .

pat is very wonderful. she was really helpful. thanks

Pat is very nice.

Pat was very friendly and helpful

Pat is excellent

Pat has a great personality and was friendly helpful and very stylish.

pat gave me great service and was a great help around the property

Pat Is Very Helpful & Considering. She Helped Me & My Boyfriend Understand Things Very Well.

Pat is superb. Thank you. merci!

Pat is great. Excellent customer service.

Pat is wonderful. Great service

Ms. Pat gave me the best customer service and made me feel comfortable when shopping for a storage unit

Pat has been very helpful. She made me feel very good on a stressful day.

Pat is Awesome Sauce.. I appreciate her help,warm smile and sunny disposition 👍🏾

Pat gives great service. She is very polite and business-like. She is always willing to help. She had a great personality.

Pat is veryheloful. Thank you.

Pat is awesome.

Pat is very helpful, very professional, very knowledgeable and exhibits great customer service.

Pat was very nelpf3

Pat is great.

Pat is awesome and very helpful.

Pat’s customer service is excellent. She is willing to go above and beyond to get everything set up so that it is easy for the customer.

Oh my gosh Pat is amazing! She’s incredible and beyond helpful!!

Pat is awesome. She goes out of her way to help the Customer. She is a great asset to the company. We SINCERELY appreciate her to be on staff. We wish you had more of her on staff.

Pat is was very helpful today. She was pikit and kind. She is a keeper.

Pat is nice and sweet and helpful.

Pat Is amazing. I have had nothing but a good experience for my three years here at Georgetown.

Pat is very helpful. She got me into a new unit at a good price.

Pat is very nice

Pat is awesome

Pat is amazing. Great service.

Pat is amazing! So friendly and kind great service!

Pat is beautiful and nice. She is everything.

Pat was amazing staying late on holiday and was so helpful. 10/10

Pat was amazing. She’s the best

Pat is a pleasant woman , always willing to help when the need arises , the public storage is richly blessed with her .

Pat was very helpful, what a breeze!!!

Pat is a great person, always aware of what is needed in the storage and very friendly at all times.

Pat is informative by providing greate details

The manager Pat was very helpful on several occasions & the facility was clean.

Pat has been extraordinary with the customer service. I have been over here for almost 1 yr and had a great experience.

Pat is great. Wonderful customer servise.

Pat has been extremely helpful!

Pat was extremely professional & always helpful! Always nice!

Pat is fantastic help.

Pat is incredibly nice and helpful.

Pat is friendly.

Pat is very informative and has a nice personality. She was very knowledgeable about everything.

Pay is very kind,

Pat is was nice and helpful

Pat is awesome. She is very patient and resourceful.

Pat is very friendly. Always here. Pat is well fit this job

Pat is great and she exhibits wonderful hospitality.

Pat is fantastic and very knowledgeable.

Pat is sweet.

Excellent customer service! Very helpful Pat was wonderful

Pat is good and I am very happy with the service.

Pat was very friendly!

Pat is very nice, patient, caring and she takes her time her to help.

Par is a beautiful and courteous lady. She is warm and welcoming as well as very professional. I like Georgetown Public Storage. Very easy access, nice and clean. I have no issues..

I just left Public Storage and I am so glad I decided to do business with Public Storage. Pat is so pleasant she really made a rough day a little brother!

I accidentally left my unit unlocked and Pat seen it as she was checking the grounds and was gong to notify me and lock it.!!

Pat was great.

Pat was Very helpful, efficient and friendly.

Pat very helpful and efficient. She was supa dupa fly!

Pat is a nice lady and very helpful. I have rented here at Georgetown for 4 years and it was worth it.

Pat is knowledgeable and has good customer service skills. She was very helpful.

Pat was great.

Pat was extremely helpful and very professional in every way. Answered every question.

pat is very nice and polite. she gives courteous service. She is an angel.

Pat is great and was wonderful help to me.

Pat i was very helpful n friendly to work with

Great service from Pat

Pat is nice and the property clean and I like my space. Great service.

The manager, Pat, was very pleasant.

Pat is great.

this was a great place our stuff was safe and employees were very nice

Pat is great and awesome and very helpful!

Pat is excellent. Everything was good.

Pat is very nice and very informative. She is awesome. The property is great.

She was very nice and help full I appreciated her customer service

Pat is very helpful and a very nice woman.

Pat is awesome.

I had a wonderful experience with Pat. She is very informative.

Pat is bueno.

Pat is awesome. The storage facility is nice and clean.

Pat was very very helpful in setting up my location access. She also stopped to take the time to speak to me and to offer her services which I greatly appreciate it.

Pat gave us the best service.

pat did a good job.

Pat is very helpful, patient and always smiling. She has a nice attitude.

Pat was very helpful and friendly and professional. Great customer service. she is an asset to the company. She is friendly.

Geo and pat provided great service.

Pat helped me with everything that I needed. She walked me through the process and made sure that I was comfortable. I liked it!

This was a great experience. Everything went smoothly. Pat did a great job.

Pat is amazing. She takes care of the property and even sweeps the grounds. She even knows your unit number by memory.

Won a unit here and Pat was above and beyond nice! She was so helpful and sweet! Would definitely get a unit here if I were you

Staff friendly and welcoming

The manger, Pat, was very helpful and kind. The place was very easy to rent, move in, and move out. Never any billing issues or mix-ups.

Pat was very kind and courteous. Was even shoveling each building when I arrived.

Great service. Spacious units.

Pat is helpful and fast and great.

Pat is awesome and great at explaining things. She helped us get a great unit and also with the App.

Pat is great.

Pat was very kind and detailed and very helpful.

Geovannie and were excellent

Pat is awesome.

Pat is knowledgeable.

Pat is very patient and helpful. She took her time and showed me what I needed to know. She checked in on us and made she what we had what we needed. She is very nice and as sweet as she can be.

Pat was awesome at helping me with my issue.

Pat Is wonderful

Pat es bueno.

Pat is a very nice person to do business with and I give her a 5 star.

PAT was very gracious and patiently wworked through my issue to resolve it satisfactorily. Deserves a 10 star review.

Pat Is awesome send great st customer service.

Pat is very helpful and very patient, and gave great customer service.

I have been with Public Storage since 2018. I have not one complaint. The customer service is always great when you go into the office. They treat you like family. And whenever they (Pat) call for a friendly reminder to let you know that it’s time to pay your bill it doesn’t feel like a bill collector it’s all feels like you’re really talking to someone that’s concerned.

Pat is nice.

Pat is perfect.

Pat is awesome

Geovanni was very friendly and helpful. Did a wonderful job showing us the units and helped us find the size that would benefit us at this moment. Very knowledgeable and showed us how to us the app.

Pat es bueno.

Pat es muy bueno

Pat is awesome . Very friendly and efficient.

Pat is very helpful.

Pat is such amazing help. She made us feel like home.

Pat is friendly. This facility is great.

Pat is very nice.

PAT WAS VERY GOOD AND HELPED ME OUT. I AM VERY VERY CONTENT. THANL YOU VERY MUCH. SHE NEEDS A RAISE... HA HA. I AM VERY HAPPY WITH THE CUSTOMER SERVICE... GOOD JOB.

Pat the Representative for the Georgetown Rd location Indianapolis, IN. 46254 deserves a 5 star review for her excellent level of customer service. She was helpful very knowledgeable and polite. She did her job well!

PAT was great. She is always great.

Pat is awesome and she helped me with my grandmother's storage situation as well as the PS App. Thank you.

The unit on 56th and Georgetown Rd in Indpls seems to jack up prices every 6 months or so. I don't like it but I had managed to be paying it. Then the pandemic hit, prices at storage continue to rise as well as everything else and I get behind. The late fees they tack on are autonomouy high to where I am charged more than double my normal monthly fees, I am disabled, on a fixed income and can never catch up with these late fees tacked on and stay a month behind. I make partial payments of what I can And 2 days later I get phone call from the facility threatening to sell my stuff at auction. A company is only as good as the people it keeps, how do they keep p÷open by constantly raising prices and tackingnonn)ate fees when we can't handle the increases. Its like they wNt to sell my things.

Pat privided perfect assistance and is very communicative

PAT is good. Very good service. Gracias.

Pat is amazing and helpful.

Pat is nice and good

Pat was an excellent property manager and was very efficient at helping us wirh our storage space.

Pat was very helpful, and understanding towards my husband and I. Great experience!

Very loyal. PAT was in the office and was nice and helpful.

Pat gave me the help that I needed.

Geovannie showed me how to download the app and how to make payments from the app and it was very helpful and useful.

Geovannie showed me how to download the PS App and how to use it

Geo

Geovannie was very helpful and knowledgeable

Geovannie Muy excelente servicio k da para los clientes me enseño como hacer pagó en la aplicacion

Geo Very fast , Great Customer Service, Knowledgeable about products and how they work.

Pat was fabulous, very nice, very knowledgeable, knows her stuff, knows the policy and got it done in a very timely manner.

Geo had excellent customer service extremely helpful he helped me get the perfect unit

Very helpful

Pat is easy to deal with. GREAT CUSTOMER SERVICE. FRIENDLY PERSONALITY. she is a sweetheart.

Pat was of great help. Answered all questions and really knows her business!!!

Great customer service. Pat was able to quickly solve my problem.

Geo was very helpful and personable and was very quick to answer questions!

Great deals GEO

Pat was of great help!

Professional efficient and kind

Pat is magnifique. She is very good, efficient and helpful. Also extremely friendly.

A+++ customer service. A*** patient. Pat made everything so I could understand.

Great experience with Pat. She was very helpful and insightful and made the process easy. Thanks Pat!

Geovannie provided great service and was friendly.

Pat is awesome at every location she has helped me. I run into her all over town.

Pat is very helpful.

PAT was excellent. No problems. I am so hapoy that she came to this property!!!!

Pat was great and very informative about my unit. She definitely put me at ease. Thank you, thank you.

Highly recommend doing business here I bought a unit and got a great deal on a bonus unit it was a great deal for me and the very nice lady in charge pat I think was her name she was very helpful and really knows the business well and does a great job keeping this facility clean I was expecting alot worse

Pat was most helpful as a first time renter she aided me in the process tremendously

Pat is such a helpful and generous person

Pat was very friendly and efficient. I like the property the best.

Great customer service from Pat

Outstanding service!!!

Pat was helpful!

Pat was so amazing! I was able to get a unit on extremely last minute notice and she was so kind, helpful, and understanding.

I received exceptionable service from public storage my door was stuck and the attendant came straight out correct the situation and sent me on my way thank you

Shay was the biggest help ..💯‼️ She deserves a raise

Awesome service today with Pat! She was so helpful with everything that I needed today! She also showed me how to use the app! She delivered genuine service and was very friendly and nice! Thanks for the great service today!

Very helpful and friendly

Mrs. Pat was very professional and friendly. She very attentive to my storage needs. Glad she was there!

Everything is perfect with Pat. Very good service. FANTASTIC!

Pat was the biggest helper ever! Thanks for your help during the transition to my new home! Really appreciate you suggesting the box package deal! #PatPublicStorage

pat gave me a warm welcome and great help when I was struggling to get access to my lot. She went out of her way to help even though she was ready to leave.

Great customer service. Magnifique!

She is a beautiful, bubbly person.

Mrs Pat was so nice to me and the service was great.Thank you Mrs Pat .

Great customer service!

Pat is such a beautif spirited person. I like coming to storage because of her.

PAT is Good at her job. She is marvelous. I thank her.

Great service !👍

PAT is very very nice and honest. She is so patient, and a good listener and friendly

Did everything online came in to look where my unit will be pay was very helpful for it to be her 2nd day nice patient and informative definitely recommend this location

Prompt and addressed needs directly. Excellent customer service.

Great service only place to keep your storage 💯

Absolutely phenomenal customer service!!!

sj020583

Customer service was great.

The staff and the ladies from corporate were very informative specially about helping off site properties due to vacant jobs so even when the office was closed i still got the assistance i needed. We've been storing things for over a year now and has been a great convenience

The Staff was very helpful. My first impression was a very good one. I recommend Public Storage!

Thanks Geneva!!!!

They aren't open 24 hours like they say they are and u can't get into it after 9

I needed a larger storage space, and the staff found one just down the hall from my current unit. It was a simple process, taking less than 10 minutes. Very helpful staff!

Thank You Ms. Geneva! I usually don't leave reviews but this young lady is awesome!!! I think someone higher up needs to know this.

Geneva thank you!

Ç est un lieu très sur

Staff was ver friendly and helpful in setting up everything! Keep up the good work!👍🏽

Mark was friendly and very helpful. I would recommend this property to all my friends.

Thanks Geneva such a sweetheart

Thanks for your help Ms. Geneva

Amazing customer service! Geneva is the best in the industry,hands down!.

Had storage here for about 3 years now, I don't like that their prices jumped I went from paying $88 a month in 2018 to $106 just with in a year.

Geneva was very informative. From walking in the front door to our leaving. She definitely appears to enjoy her job!

Horrible company

Geneva did an awesome job. She explained unit space and expectations and also made sure to answer all questions.

Very satisfied

Great service

What a treat. Thanks Geneva!!

Great job geneva ... thank you..

Geneva thank you for everything... Thanks public storage for picking them perfect one..

Thank you for everything.. every visit Geneva is awesome..

I Moved out of the storage on august 17th in the evening. I came back on September 1st during their business hours to let the people in the office know that as of September 1st I would like to finalize the move out. I was informed that even though I came into the office on September the 1st after 3pm, I would need to pay them the entire month of September’s rent because I did not take my lock off before 3pm. (I was not informed of that at all). I was then told to remove the lock on September 1st the first and they should void it for me. I receive a phone call two days later saying they are recanting on what they said. I was referred to call a customer service number which then led me to a customer service representative. She was rude and was not willing to hear anything I had to say but except they want their money. Something so simple couldn’t be worked out based off of an hour of me not taking off my lock? That is ridiculously petty. I went ahead and paid for September’s bill, but I will never ever go through public storage again. The place was very ghetto to begin with and their customer service was unprofessional and rude. I will spread the word to everyone I know. Do not go to public storage on Georgetown road in Indianapolis.

The ladies over at public storage helped me and my wife find the perfect unit.. knowledgeable and efficient... thanks Geneva and Aaliyah

Geneva was super

Geneva was everything she treated us like family. offered us water and made us feel like we were already feeling WELCOME!! Thank you for your service and friendly smile you are what people need

Love the staff very knowledgeable and friendly

Geneva boom!!!!!!!!

Linda was super nice would recommend her to anyone

Public Storage was great for the time being. Thanks you guys for all your help.

GENEVA was very pleasant and professional

Thanks Geneva and Beau

Geneva was fantastic. She helped us find the perfect unit took us to the unit, walked us through the paperwork, showed us products available, and was wonderful to do business with. Highly highly recommend.

Buen lugsr..buen servicio.👍

Geneva did a great job walking me through the whole process. However a month later I got a call stating my stuff was stolen. I had to leave work and rush to the unit. Turns out she put me in the wrong unit and my unit was about to be sold at auction. They moved my lease into another unit and were supposed to honor the original lease agreement cost. Huge mess up on public Storage’s part. I’m beyond frustrated. 1 week after the whole mess(4/24/19): I got a late charge applied to my account and the price still has not been changed to the original unit cost. The regional manager was supposed to fix the problem but never did. I can’t reach the property via phone.