Public Storage Self-Storage Units at 5725 Georgetown Road, Indianapolis, IN

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Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 71/moSmall 5'x5'- Inside unit
- 1st Floor
$ 71/mo $95Best Price Label -
5'x10'Online only price$ 105/moSmall 5'x10'- Inside unit
- 1st Floor
$ 105/mo $140Best Price Label1 unit left! -
5'x10'Online only price$ 107/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 107/mo $142Best Price Label -
7.5'x10'Online only price$ 110/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 110/mo $147Best Price Label -
8'x10'Online only price$ 115/moMedium 8'x10'- Inside unit
- 1st Floor
$ 115/mo $154Best Price Label -
10'x10'Online only price$ 119/moMedium 10'x10'- Inside unit
- 1st Floor
$ 119/mo $159Best Price Label -
10'x10'Online only price$ 121/moMedium 10'x10'- Outside unit
- Drive-up access
$ 121/mo $161Best Price Label2 unit left! -
10'x20'Online only price$ 124/moLarge 10'x20'- Inside unit
- 1st Floor
$ 124/mo $166Best Price Label -
10'x20'Online only price$ 129/moLarge 10'x20'- Outside unit
- Drive-up access
$ 129/mo $172Best Price LabelHurry! -
7.5'x10'Online only price$ 135/moMedium 7.5'x10'- Outside unit
- Drive-up access
$ 135/mo $180Best Price Label -
10'x10'Online only price$ 137/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 137/mo $183Best Price Label -
7.5'x10'Online only price$ 139/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 139/mo $185Best Price Label -
10'x15'Online only price$ 139/moLarge 10'x15'- Outside unit
- Drive-up access
$ 139/mo $185Best Price Label -
10'x15'Online only price$ 142/moLarge 10'x15'- Inside unit
- 1st Floor
$ 142/mo $189Best Price Label -
8'x10'Online only price$ 154/moMedium 8'x10'- Outside unit
- Drive-up access
$ 154/mo $206Best Price Label -
10'x15'Online only price$ 166/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 166/mo $221Best Price Label1 unit left! -
12'x30'Online only price$ 213/moLarge 12'x30'- Outside unit
- Drive-up access
$ 213/mo $283Best Price Label -
10'x30'Online only price$ 259/moLarge 10'x30'- Outside unit
- Drive-up access
$ 259/mo $346Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Indianapolis
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Indianapolis Storage Units Near Snacks-Guion Creek
For self storage needs, big or small, near the Snacks-Guion Creek area, this Indianapolis Public Storage has cheap storage units ready to answer the call.
Easily accessible from I-65 and I-465, this property sits on the east side of Georgetown Road between 56th Street and 59th Street.
Days spent enjoying the sports fields and aquatic center at Northwestway Park, or trips out to Saddlebrook Golf Club, are a breeze to pack for when keeping athletic equipment, golf clubs and various sporting goods all together in a 5x10 storage unit here.
Folks living in the apartments up and down Georgetown can keep bulky items packed up, but not too far away, whether it's a coffee table, dresser, bookcase or just boxes of books and clothes, in a 10x15 storage unit.
Getting ready to renovate a house in the Deer Creek area? A 10x30 storage unit is big enough to hold everything inside a five-bedroom home, no matter how long the project takes.
Indoor storage units and outdoor storage units come in a variety of different sizes. There is also the option of climate controlled storage units, as well as rental units large enough for vehicle storage.
Great schools, great parks and a great location just a few miles from downtown make the Snacks-Guion Creek neighborhood one of Indianapolis' most desired areas. Public Storage takes great pride in providing local customers with the extra storage space they need, no matter what the situation might be.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 609)
Had an excellent experience with Hershey! She was so kind and professional, I would definitely recommend this location.
Hershey displayed wonderful customer service
Pat is a very nice person and very helpful.
I used the App and was happy and I was happy with my storage overall.
Pat is very nice person, i like the place
Pat was wonderful and very helpful.
Pat is very helpful. She has very great customer service skills and is very knowledgeable about the site and the units that she is in charge of. She is more than Five star worker. You can always see her out and about walking the units making sure everyone is ok and have everything that is need to move in and out of the facility. she came in when I was see BUG in my unit and got the help I needed she just madew feel so comfortable every time I came to my unit we need more employees like Pat she is awesome keep a part of your team you would be winning.
Pat is nice. She is a hard worker. She helped with the kiosk and the APP. Now I know how both work.
No one is ever in the building id tou have a problem you have to wait on someone to come. Bad
Pat is always so friendly and helpful. It will be a sad day when we no longer need our unit.
Pat gave me amazing service.
Pat is very nice
Pat is excellent.
Ms. Pat is awesome. Purple Rain Purple Rain
Miss Pat went above and beyond to make my storage rental rental experience peaceful and smooth.
Pat is amazing.
Pat is very polite and patient. She is extremely helpful and knowledgeable of all things public storage.
Pat was a great help had an unfortunate circumstance where i lost keys she was able to partner with me to get the situation handled. All in all great customer service
Pat is very nice.
Pat was very kind, patient and willing to help with my rental concerns. She was willing and kind to work with me to save my storage.
Pat fue una muy atenta ayuda en esta lovasion. Muy buena.
Pat helped me.
I appreciate Pat. Thabk you Miss Pat. She was wonderful !
Pat was a very great help to me.
Awesome
Good service!
Wonderful customer service. Excellent.
No issues, great clean facility.
Very helpful and polite. She came out and asked if we needed any help.
Very professional and accommodating.
Had my things in here for a while and much appreciated the help I got from Pat.
Pat is very sweet and very accommodating and helpful.
Pat and Melissa did a phenomenal job.
Pat was extremely helpful and has a great personality.
Pat at Public storage on Georgetown road was very helpful and knowledgeable about her property.
She is a very helpful employee. Found my wallet and all the money in it. Everyone can appreciate and honest person working for them 🙂
Their process is quick, convenient and their people are professional, cheerful and helpful! Highly recommend.
Everything was nice and Clean and attentive service.
Pat gave very nice customer service and she is very patient.
Sweetest woman in the world!
pat was very much help.
Convenient. Public Storage is a convenient easy payment system. Pat took care of ne with ease.
Pat was wonderful. She should get 10 stars!
They are really nice and helpful people.
Great experience rep was very friendly and helpful
Pat has been very helpful she is an excellent employee.
She's always in the office!
Received a call from Pat for suspicious activity around our unit. We live close by so we were about to come and check it out. I really appreciate it insurance doesn't cover everything. Thanks Pat...
Pat was amazing
Service was very good. everything was very easy.
Pat was very flexible in helping my grandmother; she was very kind. I would recommend this facility.
Customer Service is great. I was happy with the storage.
Service was phenomenal. I got everything I needed. Details were explained well. Pat gave great customer service from start to finish.
The property is awesome!!! Pat was great and provided the best customer service ever!!!!
This process was painless and peaceful for me. Property was always clean and there is ample space to move around. I would see my emails when payments came out, etc. Painless process. Pat was very helpful, respectful, kind and knowledgeable.
Pat is always helpful and polite. Today she helped me with the app.
Pat is kind.
Pat was very helpful. The storage was good. Sge helped me save money.
Pat made things fast. Easy. Available and safe. Very secure here. Great customer service skills. Respectful and professional. She took her tome to show us the unit.
Pat was nice did good job for the customer
Pat was great and made everything easy for me.
Pat has great customer service and worked around my schedule. She made things very convenient for me and is very hands on.
Pat has great customer service and assistance
I started using Public Storage last year, but this was my first time using this one and I was pleased with my experience. Ms. Pat was a wonderful lady, and she was hospitable. She explained any and everything about the property and answered all my questions.
Pat is a wonderful person
Pat was very knowledgeable, very nice and very helpful.
Pat provided professional customer service.
Recently rented a storage unit with Pat here. Everything is so convenient! She was very helpful and nice , she helped me download the app to have easy access to everything including the gate code. If you’re looking for storage I highly recommend this one with Pat!!
Pat was fantastic!
Pat was very friendly and helpful
I really appreciate that Pat took the time to wait for me to get the account resolved.
pat was good and everything was wonderful
Pat’s Customer Service was great, even called to make sure I didn’t need any further help after I didn’t show for my original move in date. Very friendly and informative. Glad I decided to store my belongings here
Pat was a very helpful individual and was very kind. If I would need help again I hope she’s their .
pat is very wonderful. she was really helpful. thanks
Pat is very nice.
Pat was very friendly and helpful
Pat is excellent
Pat has a great personality and was friendly helpful and very stylish.
pat gave me great service and was a great help around the property
Pat Is Very Helpful & Considering. She Helped Me & My Boyfriend Understand Things Very Well.
Pat is superb. Thank you. merci!
Pat is great. Excellent customer service.
Pat is wonderful. Great service
Ms. Pat gave me the best customer service and made me feel comfortable when shopping for a storage unit
Pat has been very helpful. She made me feel very good on a stressful day.
Pat is Awesome Sauce.. I appreciate her help,warm smile and sunny disposition 👍🏾
Pat gives great service. She is very polite and business-like. She is always willing to help. She had a great personality.
Pat is veryheloful. Thank you.
Pat is awesome.
Pat is very helpful, very professional, very knowledgeable and exhibits great customer service.
Pat was very nelpf3
Pat is great.
Pat is awesome and very helpful.
Pat’s customer service is excellent. She is willing to go above and beyond to get everything set up so that it is easy for the customer.
Oh my gosh Pat is amazing! She’s incredible and beyond helpful!!
Pat is awesome. She goes out of her way to help the Customer. She is a great asset to the company. We SINCERELY appreciate her to be on staff. We wish you had more of her on staff.
Pat is was very helpful today. She was pikit and kind. She is a keeper.
Pat is nice and sweet and helpful.
Pat Is amazing. I have had nothing but a good experience for my three years here at Georgetown.
Pat is very helpful. She got me into a new unit at a good price.
Pat is very nice
Pat is awesome
Pat is amazing. Great service.
Pat is amazing! So friendly and kind great service!
Pat is beautiful and nice. She is everything.
Pat was amazing staying late on holiday and was so helpful. 10/10
Pat was amazing. She’s the best
Pat is a pleasant woman , always willing to help when the need arises , the public storage is richly blessed with her .
Pat was very helpful, what a breeze!!!
Pat is a great person, always aware of what is needed in the storage and very friendly at all times.
Pat is informative by providing greate details
The manager Pat was very helpful on several occasions & the facility was clean.
Pat has been extraordinary with the customer service. I have been over here for almost 1 yr and had a great experience.
Pat is great. Wonderful customer servise.
Pat has been extremely helpful!
Pat was extremely professional & always helpful! Always nice!
Pat is fantastic help.
Pat is incredibly nice and helpful.
Pat is friendly.
Pat is very informative and has a nice personality. She was very knowledgeable about everything.
Pay is very kind,
Pat is was nice and helpful
Pat is awesome. She is very patient and resourceful.
Pat is very friendly. Always here. Pat is well fit this job
Pat is great and she exhibits wonderful hospitality.
Pat is fantastic and very knowledgeable.
Pat is sweet.
Excellent customer service! Very helpful Pat was wonderful
Pat is good and I am very happy with the service.
Pat is very nice, patient, caring and she takes her time her to help.
Pat was very friendly!
Par is a beautiful and courteous lady. She is warm and welcoming as well as very professional. I like Georgetown Public Storage. Very easy access, nice and clean. I have no issues..
I just left Public Storage and I am so glad I decided to do business with Public Storage. Pat is so pleasant she really made a rough day a little brother!
I accidentally left my unit unlocked and Pat seen it as she was checking the grounds and was gong to notify me and lock it.!!
Pat was great.
Pat was Very helpful, efficient and friendly.
Pat very helpful and efficient. She was supa dupa fly!
Pat is a nice lady and very helpful. I have rented here at Georgetown for 4 years and it was worth it.
Pat is knowledgeable and has good customer service skills. She was very helpful.
Pat was great.
Pat was extremely helpful and very professional in every way. Answered every question.
pat is very nice and polite. she gives courteous service. She is an angel.
Pat is great and was wonderful help to me.
Pat i was very helpful n friendly to work with
Great service from Pat
Pat is nice and the property clean and I like my space. Great service.
The manager, Pat, was very pleasant.
Pat is great.
X military vet worked front desk. He was very pleasant. Conversation went on a lot longer then expected AND POWER went when we were almost done. Which resulted in our having to restart from beginning. I was SO engaged in conversation I had no idea
this was a great place our stuff was safe and employees were very nice
Pat is great and awesome and very helpful!
Pat is excellent. Everything was good.
Pat is very nice and very informative. She is awesome. The property is great.
She was very nice and help full I appreciated her customer service
Pat is very helpful and a very nice woman.
Pat is awesome.
I had a wonderful experience with Pat. She is very informative.
Pat is bueno.
Pat is awesome. The storage facility is nice and clean.
Pat was very very helpful in setting up my location access. She also stopped to take the time to speak to me and to offer her services which I greatly appreciate it.
Pat gave us the best service.
pat did a good job.
Pat is very helpful, patient and always smiling. She has a nice attitude.
Pat was very helpful and friendly and professional. Great customer service. she is an asset to the company. She is friendly.
Geo and pat provided great service.
Pat helped me with everything that I needed. She walked me through the process and made sure that I was comfortable. I liked it!
This was a great experience. Everything went smoothly. Pat did a great job.
Pat is amazing. She takes care of the property and even sweeps the grounds. She even knows your unit number by memory.
Won a unit here and Pat was above and beyond nice! She was so helpful and sweet! Would definitely get a unit here if I were you
Staff friendly and welcoming
The manger, Pat, was very helpful and kind. The place was very easy to rent, move in, and move out. Never any billing issues or mix-ups.
Pat was great.
Pat was very kind and courteous. Was even shoveling each building when I arrived.
Great service. Spacious units.
Pat is helpful and fast and great.
Pat is awesome and great at explaining things. She helped us get a great unit and also with the App.
Pat is great.
Pat was very kind and detailed and very helpful.
Geovannie and were excellent
Pat gave us great customer service and was very helpful.
Pat is awesome.
Pat is knowledgeable.
Pat is very patient and helpful. She took her time and showed me what I needed to know. She checked in on us and made she what we had what we needed. She is very nice and as sweet as she can be.
Pat was awesome at helping me with my issue.
Pat Is wonderful
Pat es bueno.
Pat is a very nice person to do business with and I give her a 5 star.
PAT was very gracious and patiently wworked through my issue to resolve it satisfactorily. Deserves a 10 star review.
Pat Is awesome send great st customer service.
Pat is very helpful and very patient, and gave great customer service.
I have been with Public Storage since 2018. I have not one complaint. The customer service is always great when you go into the office. They treat you like family. And whenever they (Pat) call for a friendly reminder to let you know that it’s time to pay your bill it doesn’t feel like a bill collector it’s all feels like you’re really talking to someone that’s concerned.
Pat is nice.
Pat is perfect.
Pat is awesome
Geovanni was very friendly and helpful. Did a wonderful job showing us the units and helped us find the size that would benefit us at this moment. Very knowledgeable and showed us how to us the app.
Pat es bueno.
Pat es muy bueno
Pat is awesome . Very friendly and efficient.
Pat is very helpful.
Pat is such amazing help. She made us feel like home.
Pat is friendly. This facility is great.
Pat is very nice.
PAT WAS VERY GOOD AND HELPED ME OUT. I AM VERY VERY CONTENT. THANL YOU VERY MUCH. SHE NEEDS A RAISE... HA HA. I AM VERY HAPPY WITH THE CUSTOMER SERVICE... GOOD JOB.
PAT was great. She is always great.
Pat the Representative for the Georgetown Rd location Indianapolis, IN. 46254 deserves a 5 star review for her excellent level of customer service. She was helpful very knowledgeable and polite. She did her job well!
Pat is awesome and she helped me with my grandmother's storage situation as well as the PS App. Thank you.
The unit on 56th and Georgetown Rd in Indpls seems to jack up prices every 6 months or so. I don't like it but I had managed to be paying it. Then the pandemic hit, prices at storage continue to rise as well as everything else and I get behind. The late fees they tack on are autonomouy high to where I am charged more than double my normal monthly fees, I am disabled, on a fixed income and can never catch up with these late fees tacked on and stay a month behind. I make partial payments of what I can And 2 days later I get phone call from the facility threatening to sell my stuff at auction. A company is only as good as the people it keeps, how do they keep p÷open by constantly raising prices and tackingnonn)ate fees when we can't handle the increases. Its like they wNt to sell my things.
Pat privided perfect assistance and is very communicative
PAT is good. Very good service. Gracias.
Pat is amazing and helpful.
Pat is nice and good
Pat was an excellent property manager and was very efficient at helping us wirh our storage space.
Pat was very helpful, and understanding towards my husband and I. Great experience!
Very loyal. PAT was in the office and was nice and helpful.
Pat gave me the help that I needed.
Geovannie showed me how to download the app and how to make payments from the app and it was very helpful and useful.
Geovannie showed me how to download the PS App and how to use it
Geo
Geovannie was very helpful and knowledgeable
Geovannie Muy excelente servicio k da para los clientes me enseño como hacer pagó en la aplicacion
Geo Very fast , Great Customer Service, Knowledgeable about products and how they work.
Pat was fabulous, very nice, very knowledgeable, knows her stuff, knows the policy and got it done in a very timely manner.
Geo had excellent customer service extremely helpful he helped me get the perfect unit
Very helpful
Pat is easy to deal with. GREAT CUSTOMER SERVICE. FRIENDLY PERSONALITY. she is a sweetheart.
Pat was of great help. Answered all questions and really knows her business!!!
Great customer service. Pat was able to quickly solve my problem.
Geo was very helpful and personable and was very quick to answer questions!
Great deals GEO
Pat was of great help!
Professional efficient and kind
Pat is magnifique. She is very good, efficient and helpful. Also extremely friendly.
A+++ customer service. A*** patient. Pat made everything so I could understand.
Great experience with Pat. She was very helpful and insightful and made the process easy. Thanks Pat!
Geovannie provided great service and was friendly.
Pat is awesome at every location she has helped me. I run into her all over town.
Pat is very helpful.
PAT was excellent. No problems. I am so hapoy that she came to this property!!!!
Pat was great and very informative about my unit. She definitely put me at ease. Thank you, thank you.
Highly recommend doing business here I bought a unit and got a great deal on a bonus unit it was a great deal for me and the very nice lady in charge pat I think was her name she was very helpful and really knows the business well and does a great job keeping this facility clean I was expecting alot worse
Pat was most helpful as a first time renter she aided me in the process tremendously
Pat is such a helpful and generous person
Pat was very friendly and efficient. I like the property the best.
Great customer service from Pat
Outstanding service!!!
Pat was helpful!
Pat was so amazing! I was able to get a unit on extremely last minute notice and she was so kind, helpful, and understanding.
I received exceptionable service from public storage my door was stuck and the attendant came straight out correct the situation and sent me on my way thank you
Shay was the biggest help ..💯‼️ She deserves a raise
Awesome service today with Pat! She was so helpful with everything that I needed today! She also showed me how to use the app! She delivered genuine service and was very friendly and nice! Thanks for the great service today!
Very helpful and friendly
Mrs. Pat was very professional and friendly. She very attentive to my storage needs. Glad she was there!
Everything is perfect with Pat. Very good service. FANTASTIC!
Pat was the biggest helper ever! Thanks for your help during the transition to my new home! Really appreciate you suggesting the box package deal! #PatPublicStorage
pat gave me a warm welcome and great help when I was struggling to get access to my lot. She went out of her way to help even though she was ready to leave.
Great customer service. Magnifique!
She is a beautiful, bubbly person.
Mrs Pat was so nice to me and the service was great.Thank you Mrs Pat .
Great customer service!
Pat is such a beautif spirited person. I like coming to storage because of her.
PAT is Good at her job. She is marvelous. I thank her.
Great service !👍
PAT is very very nice and honest. She is so patient, and a good listener and friendly
Did everything online came in to look where my unit will be pay was very helpful for it to be her 2nd day nice patient and informative definitely recommend this location
Prompt and addressed needs directly. Excellent customer service.
Great service only place to keep your storage 💯
Absolutely phenomenal customer service!!!
sj020583
Customer service was great.
The staff and the ladies from corporate were very informative specially about helping off site properties due to vacant jobs so even when the office was closed i still got the assistance i needed. We've been storing things for over a year now and has been a great convenience
The Staff was very helpful. My first impression was a very good one. I recommend Public Storage!
Thanks Geneva!!!!
They aren't open 24 hours like they say they are and u can't get into it after 9
I needed a larger storage space, and the staff found one just down the hall from my current unit. It was a simple process, taking less than 10 minutes. Very helpful staff!
Thank You Ms. Geneva! I usually don't leave reviews but this young lady is awesome!!! I think someone higher up needs to know this.
Geneva thank you!
Ç est un lieu très sur
Staff was ver friendly and helpful in setting up everything! Keep up the good work!👍🏽
Mark was friendly and very helpful. I would recommend this property to all my friends.
Thanks Geneva such a sweetheart
Thanks for your help Ms. Geneva
Amazing customer service! Geneva is the best in the industry,hands down!.
Had storage here for about 3 years now, I don't like that their prices jumped I went from paying $88 a month in 2018 to $106 just with in a year.
Geneva was very informative. From walking in the front door to our leaving. She definitely appears to enjoy her job!
Horrible company
Geneva did an awesome job. She explained unit space and expectations and also made sure to answer all questions.
Very satisfied
Great service
What a treat. Thanks Geneva!!
Great job geneva ... thank you..
Geneva thank you for everything... Thanks public storage for picking them perfect one..
Thank you for everything.. every visit Geneva is awesome..
I Moved out of the storage on august 17th in the evening. I came back on September 1st during their business hours to let the people in the office know that as of September 1st I would like to finalize the move out. I was informed that even though I came into the office on September the 1st after 3pm, I would need to pay them the entire month of September’s rent because I did not take my lock off before 3pm. (I was not informed of that at all). I was then told to remove the lock on September 1st the first and they should void it for me. I receive a phone call two days later saying they are recanting on what they said. I was referred to call a customer service number which then led me to a customer service representative. She was rude and was not willing to hear anything I had to say but except they want their money. Something so simple couldn’t be worked out based off of an hour of me not taking off my lock? That is ridiculously petty. I went ahead and paid for September’s bill, but I will never ever go through public storage again. The place was very ghetto to begin with and their customer service was unprofessional and rude. I will spread the word to everyone I know. Do not go to public storage on Georgetown road in Indianapolis.
The ladies over at public storage helped me and my wife find the perfect unit.. knowledgeable and efficient... thanks Geneva and Aaliyah
Geneva was super
Geneva was everything she treated us like family. offered us water and made us feel like we were already feeling WELCOME!! Thank you for your service and friendly smile you are what people need
Love the staff very knowledgeable and friendly
Geneva boom!!!!!!!!
Linda was super nice would recommend her to anyone
Public Storage was great for the time being. Thanks you guys for all your help.
GENEVA was very pleasant and professional
Thanks Geneva and Beau
Geneva was fantastic. She helped us find the perfect unit took us to the unit, walked us through the paperwork, showed us products available, and was wonderful to do business with. Highly highly recommend.
Buen lugsr..buen servicio.👍
Geneva did a great job walking me through the whole process. However a month later I got a call stating my stuff was stolen. I had to leave work and rush to the unit. Turns out she put me in the wrong unit and my unit was about to be sold at auction. They moved my lease into another unit and were supposed to honor the original lease agreement cost. Huge mess up on public Storage’s part. I’m beyond frustrated. 1 week after the whole mess(4/24/19): I got a late charge applied to my account and the price still has not been changed to the original unit cost. The regional manager was supposed to fix the problem but never did. I can’t reach the property via phone.
Linda was a sheer pleasure today !! Her disposition and patience was much appreciated. She made the "process" much simpler than I had anticipated it to be. Wonderful experience ! Highly recommend this PS location ! Thanks, Linda !!
Thanks Geneva
Geneva has a wonderful personality and is a people person!! Great job!
Great staff! Very friendly!
Geneva @ Georgetown location is the best!!! The process was quick and easy.
Geneva was very helpful and very nice. Thanks you so much for your help
Geneva was a treat. Great conversationalist and had a smile the moment I walked in the door. Answered all of my questions thoroughly.
Geneva was a great help!
Came in for boxes and a rental and could have bought everything. She is made for this. Thanks Geneva.
This is by far the best service I have had in a long time. Geneva was very friendly made me feel more then just welcomed when she came afound the counter to assist me. I appreciate this kind of service. Tbanks Public Storage.
I now happy cause Geneva helped me. I have a passport and went down to 38th and Lafayette rd and was turned down due to me only having a passport... I came down to Georgetown where she was nice, explained everything to me, made me feel welcome, told me call if I needed anything. She needs a raise . And for the lady who decided not to help me, flip you, for turning me down, ur attitude is not acceptable..
Great
Talya is the best she was so awesome to us
Talya had done a wonderful job today and has handle us n the best care fast and speedy. She had the most positive attitude
Hey they did a good job
geneva was very helpful and very pleasant
Experience awesome.....Geneva portrayed the role of a good customer service...Walked me through n polite, thanks
Geneva was excellent! She was very polite and she was very helpful!
I’ve never had a better storage experience before coming to Georgetown public storage an being helped by Geneva... she is so unbelievably nice & easy to work with, I’m glad she works there!!!🙏🏿
Enjoyed my visit... Geneva is the sweetest... And very knowledgeable....
Very friendly, great knowledge of products and facilities and didn’t take much time at all. Great Place, Great Manager!
Geneva was EXCELLENT.... THANK YOU!!!!!
Geneva was fabulous. Give her. a raise.
This is the most unprofessional storage place in the city of Indianapolis. The associate has a bad attitude and she disrespects help customers and her boss. I asked for the corporate number to file a complaint and she refused to give me the number. Gave me a business card with at 800 number on it. But as I googled and researched the location of the corporate office in CA. I found a 818 area code and contacted them. But I’ve yet to get a response from them in regards to my situation. I would never recommend this storage facility to anyone. That $1 special is overpriced if you have to be treated with disgusting employees with regards to their customer service skills.
Very great experience herei had a very good visit here she was a very helpful person and always with a smile
Geneva at this location is the bomb!!!!! Thanks & thanks again.....
Karmen and Geneva was a great help
Geneva Ave a wonderful walk through.
Geneva did an awesome job!
Geneva was a great help She is good at what she do
Geneva was very helpful and informative, she did a great job.
Ms ganeva is very nice and kind and helpful
Excellent jobs Geneva
Antje very customer knowledgeable about the storage and very sweet
Antje customer service was great while I worked security there today
Antje and Beau ! Great customer service
Geneva was helpful and outstanding....
This my second time using Public Storge at the Georgetown Rd location here in Indianapolis IN, & they treated me well each time
She was very kind and helpful! Also units very clean!
Great customer service
This was a clean facility and the people, especially Geneva, were very friendly and polite. She explained everything to me and showed me the property. They are very professional. I would recomend this storage place over others I have used in the past.
No issues. Very professional
Don't rent a unit here. Horrible experience. Sub-par customer service. Refused to honor reserved price. I reached out to the manager 6 times and it took a month to receive a return phone call with no solutions. Better options available near.
I bought a unit at auction and Linda was very helpful! Public storage is the bees knees!
Glad we chose this location, Felicity was a great help!
Felicity was amazing and very nice. And it was a quick process!
Great service and Tiffany is very friendly im glad i chose this place
I went into this location to view a unit I spoke with Tiffany she was very helpful and took her time with me to be sure that I got all my questions answered and gave great advise on which storege unit would work for me.
Tiffany was very helpful and informative. She walk us through are contract and answered all the question we had as well as got us in and out quickly.
Great service
Fantastic staff, varying prices. Unit went up 20% within the first 6 months, $132 for a large unit. I have no option to shift location, so I am a bit stuck with the rent, but wish I had shopped around a bit. The staff has been very very awesome, and helpful. So now the unit is 31% more than when I moved into it, and $135 per month. No climate control just a 10x15. I understand the cost should go up, especially considering rising costs for the property and maintenance, but 31 % is ridiculous. Will be getting my stuff out asap.
This location is great. The storage unit was clean, and easy to access. The staff has a great sense of humor, and will answer any of you questions. Even the other renters are nice and polite.
Tiffany was fantastic in helping me get the unit I needed. It was clean and she was perfect in her explanation and assistance. Highly recommended!
Tiffany was very professional and courteous.
Jennifer is very professional and good customer service great experience
Great experience! Jennifer helped us getting a cart to move stuff into our unit. She was also very helpful finding boxes to help us as well. Highly recommend!
Jennifer was a great help
Jennifer was very helpful and polite! I appreciated her professionalism and willingness to help!
Had a fantastic experience here! Gina was very helpful and took the time to help me decide what size unit would be the best fit for my wife and I. If there were an option for more stars, I would give them! Can’t say enough good things about them! Highly recommend!
Mike was professional, courteous and thorough. He got me what I needed immediately, walked me through the paperwork and then we toured the property. I would definitely recommend.
Jennifer at the Public Storage provides superior customer service in a friendly and professional manner. I'm very satisfied with her and my experience at this location.
Gina and Jennifer are awesome! Short and timely and took very good care of us! I have been at this property for a very long time and would always recommend! 😊
Jennifer was GREAT! SHE HAD GREAT CUSTOMER SERVICE AND VERY KNOWLEDGEABLE ABOUT PRODUCTS.
Jennifer very helpful & professional
Jennifer was polite and helpful.
Jennifer was very helpful great attitude. I would tell every one to come here.
Jennifer was very helpful and awesome!!!!
Jennifer was great helpful and all smiles thank you with my move it’s going smoothly
Jennifer is the Site Manager at this location. She was very helpful and has presented great customer service to us. I would recommend thia location to others.
Jennifer helped get me set up with a beautiful 10'x10' unit. She was wicked helpful and fun to talk to. She walked me out to the unit in the pouring rain and even complemented my 11 year old pos car! What a nice lady! I'm stoked to put all kinds of stuff in my unit. Boxes of low value items. Low quality and affordable chairs. The couch my cats ripped the bottom out of. Nothing of high value or interest! Thanks Jennifer for the help and top notch service!
Jennifer was great as usual... plus candy!!!
Great service. Jennifer was very knowledgeable. Wouldn’t pick any other place.
Jennifer was fantastic! Very personable and professional. She helped me find the perfect storage unit. Highly recommended!
Jennifer was very helpful and polite about assisting us with getting a storage unit I am very pleased with our experience at public storage and I will definitely recommend to others
Great ppl
I had a wonderful experience Gina and Jennifer were great and a pleasure to work with!!
Made a reservation and moved our stuff in on the same day! Very Convenient! Jennifer helped us and she was great. She got us a storage unit practically right inside the entrance door. Went over all the products we might need. The office and the storage units was very clean. I would definitely recommend this location for storage needs.
If I could Jennifer 10 stars I would . Awesome job !!
Jennifer
Great service by Gina very friendly and helpfulpp
Clean and well lit.
Jennifer was friendly and helpful with opening a new storage unit
Jennifer was nice and professional
Jeniffer was really polite and helpful!!
Jennifer offered great customer service explaining contract requirements well.
Gina and Jennifer were very helpful, welcoming and amazing. They are the best.
Between what times can I access my unit?
Love'em ms. Gina and Jennifer
Jennifer was super nice. Very professional. This experience was great.
Great customer service!
Jennifer was great! Great service! ☺
Jennifer is like the best storage person ever!!! Upbeat and cheerful!! Very helpful.
Jennifer was very helpful and sweet. Really good service 👌👌👌👌👌👌
Prices fluctuate and management are awful
Very professional and organized. Gina was friendly and projected a very positive image for the Public Storage organization.
Safe and secure!
Jenny was helpful all the way. A true Professional.
Gina is awesome!! So nice and patient!!
Great place gina was awesome with Helping me finding unit today
Paige Cox is an excellent hand on the Facility, great place too.
I appreciate all of the expert help from Page!!! Very Nice Patient and helpful!
Very helpful people. I recommend Public Storage.
Gina was very helpful in getting us the unit we needed
Great staff. Easy access
It ok.
Awesome customer service!
Gina's help was extraordinary. She was clear, helpful, and honest. The storage option I needed worked out extremely well. I would do it all over again exactly the same way.
Gina is always so helpful and is always smiling and polite
Gina was the best, great customer service. She was HUMAN and explained everything to Me in a way where I was able to understand and retain the information. Great business, great place, I'd definitely recommend it to others.
The attendant, Robin is a star. No doubt about it. She really knows her stuff! She has made my move so much easier than I thought it would be.
Love the employees and there is a Pokestop at this location ⚡️
This particular location is great! They are always professional. Miss Robin helped me pick a storage big enough for my moving needs and explained the process in detail. Thank you very much public storage! Keep up the good work and good customer service!!!
Excellent customer service and well-maintained facility.
Robin was very knowledgeable and professional in helping me decide what type of space I needed
Robin provided excellent customer service!! My visit was smooth and hassle free!!
Friendly service and She seems to care about my needs. I like that I can get shipping boxes, blankets, tape, rope,and mirror/TV box for my flat screen all at the office.
Antje and staff where great 😀
Great service great people . Thanks
Storage is easy to get to and use. Prices are average. Customer service is great! Always very helpful and polite
Veronica was amazing and very helpful!
Veronica is great! Friendly And also very helpful.
She cant leav charlene or veronia
Charlene was great very pleasant very professional thks so much I would come back here for service anytime
Charlene, the manager. I believe she's a manager. If not she should be. Anyhow she has the best customer service skills. Very personable and knows her job. She was able to help use consolidate our belongings and arrangement of our unit so we could fit into a smaller unit and continue to store at this location.
It was the location most important. The clean well kept part was a plus. I worked with Jo and she was great and a huge help. You can not beat her customer service. The new manager is good too.
Jo was great and speedy with service! I would come back every time needed. Public Storage needs more Jo's.
Ant je was very friendly. First time meeting her at this location.
Antje great customer service keep up the good job
Nice clean property Deja had very good customer service
Excellent service...will go far and beyond to help customers. I'd recommend this storage facility to anyone. Thanks Public Storage on Georgetown Rd. Your the best!!!!!!!
Jo was a great help in helping my wife and I finding the right storage at the right price. I would recommend this site for your storage needs and Jo 's good customer service. Thank you so much Jo and God bless!
Jo was amazing and so helpful and made sure I was renting the correct size unit. Could not have gone more smoothly. I wish more places practiced customer service like Jo and Public Storage!
I came into public storage to get information about a storage unit Charlene was very helpful.
Great place for temporary storage. I'm a school teacher and needed it for the summer break. Charlene & staff were very helpful and friendly.
Jo was very helpful and courteous when setting me up with a storage unit....even after the computer system had just been down and they were in the midst of a hectic afternoon. I was in and out with relative ease. My only complaint about Public Storage (and nothing whatsoever to do with the outstanding staff) would be the hidden costs not disclosed when making a reservation on their website, i.e. insurance, lock cost, etc.
Ms.CHARLENE is very good at what she does.
Jo was very kind and helpful! She gave me her full attention even though she was very busy. Great customer service!
I love this storage facility. Brianna and Jo were very helpful and it is a clean facility.
I like my experienced very much and linda was very helpful with my move in
Really great & prompt service ! Brianna is awesome & really good at making you feel welcomed !
I stored my furniture and other belongings at the Georgetown property for 3 years and was pleased that my belongings were in as good condition when I moved out as they were when I moved in. The property was clean and Brianna was friendly and helpful.
MADGE AND BRIANNA WERE AWESOME, SERVICE WAS ALSO GREAT. THANKS LADIES!
very good Brianna was very helpful
I went into the office looking for extra packing supplies. Brianna helped me find the right boxes for my things. Very friendly and great service!
Liz has great costumer service and polite.
I WALKED IN ASKING QUESTIONS ABOUT RENTING A STORAGE LIZ ANSWERED ALL MY QUESTIONS PROFESSIONALLY GREAT CUSTOMER SERVICE
Whenever I go to my storage unit I make a note of the number of doors are in need of repair. While I feel that the units have not been broken into the doors on the buildings are the first security of the our property. I understand these door/locks have been broken by other renters who have forgotten the numbers to unlock the doors it is still the managers to fix these locks/doors within a day or two to have them fixed. In the last month I have been to my unit 4 times. Each time I found two of the doors/locks in need of repair and twice on door was just open. It is hard to keep the temperature normal when a door is just open. While I have not mentioned this before and maybe it was because my unit and building was involved I have made note of the same situation on other buildings and doors at other times. This situation is a problem of the this business and the management and property own need to address.
Liz always does a great job
great
I have been in many states and had many storage units. This storage unit has the best customer service. .
The public storage representative "LIZ" always courteous and will work very well with me when I have to make arrangements to pay after the due date. I make sure I keep them informed when I'm going to be late. Another rep. called and informed me when there was weather damage to the roof that cause leakage in the building units, fortunately I didn't have any damage problems in my assigned unit.
Sherri was very helpful in setting up my storage unit. Location is easy to find and feels very secure.
Liz is the best worker she went to every length to get things done right for me (she a KEEPER)
Liz is a great person she helped me. Thank you very much for everything Liz
The few times I've visited this location I've been assisted by Liz. Her professional display of customer service, knowledge of the property and units, and courteous demeanor make each visit a pleasant experience. Over the past year that I've had units at this property I have found it to always be clean, well lit, and secure.
Liz, you are doing a great job!! Keep it up. Chandra
Liz was awsome! Excellent customer service!
Liz and Rachel where wonderful...great customer service..
Liz and Rachel was good in service.
Had a great visit to Liz and Rachel.
Went to pay my bill and Liz and Rachel were very prompt and pleasant.
Bow and Liz are great
Awesome quick service from Liz
Liz very helpful and explained things well.She has a very welcoming attitude.
My experience at Public Storage with Stephen and Sherri was great their personalities were wonderful and wouldn't mind recommending anyone else to come here at public storage
Great customer service! Made getting a storage unit so easy
My experience was great! Cherie's courteous and professional customer service was awesome. She took time to explain my optiions and assisted me in selecting the right storage unit that ended up meeting my needs. She was very effective in answering my questions and reassuring my concerns. She demonstrated she clearly knew what she was doing and how things worked around there. My experience with @Cherie was excellent!!
Linda gave me excellent customer service. I never forgot the day I was facing homelessness and she helped me get to a shelter for the night. I will always be greatful for her services and generosity.
James was very nice and helpful
Sherry was professional.
Rented a unit at Public Storage. I was served by Sherry who made me feel very welcomed and was knowledgeable about units and pricing. She made the process extremely easy for me and I would encourage anyone to go there for their storage needs. Thank you, Sherry!
Enjoy and very friendly, Erika got me taken care of
I was needing a place to store my things for about nine days; until I closed on my house (delayed due to weather/that's IN). Erika was great at suggesting what I should need/use. Taking her professional advise everything worked out to my best interest (price,time,location,convience and the polite follow up calls). I will encourage anyone looking for a clean, professional,courteous,secure,and inexpensive storage to give Erika a visit or a phone call. Thank you for making moving into my home easy!
Erika was great and very on point with making us aware of promotions and spaces available. Even after we originally rented a unit to small. She got us in a the appropriate unit hassle free! Thanks again Erika at Public Storage!
I had a woman named Erika assist me, she was helpful, fast and informative and detailed oriented! Great place to go!
The customer service is great! The team is professional and curtious!
Quick friendly service. Store your stuff here! Also, right next to McDonald's Thanks Jeanette!
I have been a customer for almost twenty years and this is the cleanest property I have rented from. Erika Grant is very professional and very kind. I have recommended this location to many people.
I've had 2 storage units for over 3 years now. The storage units contain a majority of my business assets. The politeness, and professionalism of Erika causes my month to month stay to be sublime. It allows me to concentrate on other aspects of my business. It's great to see someone that cares these days. Thank you. .
Erika was very helpful in finding what fit my needs.
I recently moved from Bloomington back up to Wisconsin, and during the six months it took me to find a new place, I stored my stuff at this facility. Erika met me at the lot right on time, and was very charming and professional. The facilities were very clean, and despite spending the entire summer and more In a storage locker, everything was in perfect condition when I came to pick it up. Highly recommended.
Erika is so nice and helpful. It is always a very pleasant experience.
I was very impressed with your customer service ,Erica was very helpful, knowledgeable, and professional
I had a few issues with the handling of my account but overall they addressed the issues and the property is a wonderful storage facility,
I stopped by your location to see what all it had to offer. I am interested in a storage unit and had visited a few others nearby. I spoke with an Erika and she was very helpful and answered my various questions. She had some phone calls at the time of my visit, but was able to handle them and myself all professionally. Often people seem to be rushed with calls and someone in person. She answered all of questions and took time to explain many things to me. At one time I listened to her answering questions for one of the calls and she seems very informed. I often do not write reviews, but felt she went above the normal so I decided to write a review. Thank you and Erika again for your help.
I stopped in this location to check on storage prices and Erika was very friendly and helpful she was able to answer all my questions,I won't be needing a storage unit for another month but I will be contacting Erika when the time comes
Very professional well managed property. Responsive property manager-Erika, This location is clean and secure. I would recommend this location to anyone seeking a temporary storage solution.
Awesome customer service with a smile! Erika was very helpful with finding the best unit to suit my particular needs. Strongly recommend this location.
The storage unit was fine, but I had a lot of problems with customer service. After I moved out, the charges kept coming out of my bank account. I called customer service, and they kept saying I must have forgotten to tell someone I was moving out. Finally they agreed to refund the charge (in 4-6 weeks), and when I got the check it was for the wrong amount. I called again and got the same hassle, but they gave me the district manager's phone number. The district manager said he would give me a refund on my account, but I have not received it.
Great storage place! Erika is very helpful, friendly and places high priority on the customer. Clean, secure and highly recommended.
Awesome storage! Very clean, very friendly, love doing business here! Each time I've been there, Eryka has been there & she's very helpful! Thanks for providing such an invaluable service while we wait for our house to finish closing!