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Address

4305 W 86th Street
Indianapolis, IN 46268

Full Service Kiosk Available

Phone

317-643-5870

317-643-5870

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

317-643-5870

317-643-5870

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 45 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 48 /mo $ 64
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 54/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 54 /mo $ 71
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 58/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 58 /mo $ 78
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 64 /mo $ 85
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 71/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 71 /mo $ 95
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 83 /mo $ 111
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 85/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 85 /mo $ 113
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 107/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 107 /mo $ 143
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 109/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 109 /mo $ 145
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 109/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 109 /mo $ 145
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 186/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 186 /mo $ 248
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest Indianapolis Storage Units Near I-465

This Indianapolis Public Storage sits in the northwest part of town right off Interstate 465 with a great selection of self storage rentals.
Roughly 15 miles from downtown Indianapolis and with easy access from I-65, I-865 and U.S. Route 421 too, it's a perfect place for customers in the Park 100, New Augusta and College Park neighborhoods to find cheap storage units close to home.
Instead of letting golf clubs collect dust in the garage, grab a 5x10 storage unit to hold clubs, golf shoes and other golf gear for trips across I-465 to Crooked Stick Golf Club.
A 10x15 storage unit is big enough for companies off of Michigan Road to store extra office furniture, office equipment and even surplus inventory, all near the workplace.
For a family in Zionsville getting ready for a major remodel, a 10x30 storage unit at this location is a great place to pack up the whole house, including couches, tables, bedroom furniture and household appliances.
This location offers indoor storage units and outdoor storage units, as well as climate controlled storage units, all in different sizes. In addition, there are rental parking spaces for car storage, truck storage, RV storage or boat storage, plus enclosed vehicle storage units too.
The storage area features keypad-code entry and the property manager lives on site, providing peace of mind to storage customers. For extra convenience, the rental office sells moving boxes, furniture pads, mattress bags and other moving supplies.
Great for customers across northwest Marion County, southwest Hamilton County and southeast Boone County, this Public Storage is proud to provide storage solutions and excellent customer service to Indianapolis and the surrounding areas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 588)

October 8, 2024
Google Public Storage Robert Hutchison
This has been my main storage location since 2016. I will probably be here for Life unless I hit the lottery and buy some land to build my own storage shed.
October 2, 2024
Google Public Storage Chase Rives
Mike was was extremely helpful and was very professional. Very good worker and would deal with him anyday
October 2, 2024
Google Public Storage Parrish Willis
I want to thank Mike at 86 street branch for returning my call and for all his help. Thank you Mike
October 1, 2024
Google Public Storage SHANA MARSHALL
Mike is a wonderful property manager and the facility is excellent!!!!
October 1, 2024
Google Public Storage Rosezalynn Sanford
September 25, 2024
Google Public Storage Tiffany
Mike is so helpful & pleasant. Great service. I’ve used this storage multiple times & it’s easily accessible and clean.
September 24, 2024
Google Public Storage Brandon’s Wimbush
Great experience Mike was very helpful and nice service
September 19, 2024
Google Public Storage Slick Rick
Everything was easy to do person helping me was very helpful and nice I definitely recommend
September 17, 2024
Google Public Storage Morgan B
Would definitely recommend Mike to others. He was super helpful
September 17, 2024
Google Public Storage Kylie Hunter
Mike is awesome. He really helped me put and answered all my questions. Definitely will continue to recommend Mike to others!
September 13, 2024
Google Public Storage Gerardo Reyes
Mike was awesome and helped me out alot with my accounts. Thank you mike
September 12, 2024
Google Public Storage Amanda Allen
There are lots of options around this area for storage rental, I continue to use this location due to the amazing customer service I receive. Mike, is always friendly and willing to go above and beyond to help me. Thanks Mike!
September 4, 2024
Google Public Storage Cleon Williamson
Mikes service is awesome, very friendly and helpful. Highly recommend this location
September 3, 2024
Google Public Storage Brandy Richardson
September 3, 2024
Google Public Storage Angie Davis
Mike was nice and very helpful
September 3, 2024
Google Public Storage Kristina Flint
Awesome location. Mike is always fantastic. Super clean. Great prices.
September 2, 2024
Google Public Storage Lisa Brown
Mike is the most valuable employee public storage has ever had, great service, highly recommend
September 2, 2024
Google Public Storage steven brown
Mike service us great, excellent customer service. Highly recommend
August 29, 2024
Google Public Storage Ralph Weaver
Management is fantastic. Friendly, and very helpful. Highly recommended.
August 24, 2024
Google Public Storage Anthony Wilson
Mike's service was great for my additional unit. Thank you for all you do mike
August 7, 2024
Google Public Storage L R Smith
Wonderful experience! Working with Mike at the west 86th Street location always has been and continues to be a pleasure. He is knowledgeable, helpful and treated me as a human being rather than a mere number or account.
August 7, 2024
Google Public Storage joe whitaker
Great service and easy transaction. Definitely will use again
August 6, 2024
Google Public Storage Destiny Veniece
Thank you Beau . You helped with all my needs & customer services is wonderful . Thank you again
August 3, 2024
Google Public Storage Faye
Mike .... This guy was giving Awesome since I been here... he has been a Big Help
August 2, 2024
Google Public Storage Angela Culbertson
I had a wonderful experience great customer service with Mike 😆👍🏾
August 1, 2024
Google Public Storage Orange Rhino
I’ll keep using this location as long as Mike is here. He makes it great & easy.
July 30, 2024
Google Public Storage Aqua Lioness
They were highly professional, kind, and made the process so easy for me. Highly recommend this location.
July 30, 2024
Google Public Storage miss dee
Mike is a wonderful manager very knowledgeable and kind.
July 27, 2024
Google Public Storage Jayanna Akers
Property manager Mike was amazing and very helpful .!
July 27, 2024
Google Public Storage pcparkercs
Mike was the most helpful associate I’ve experienced at a storage business. He was clear and concise and extremely helpful easiest 5 stars ever
July 27, 2024
Google Public Storage Michael Tobias
I've had only great experience and service from the employees at the W86th st Public Storage..they are very fortunate to have Mike Lineback as manager. Thanks for the help!!
July 27, 2024
Google Public Storage Kalob Williams
They have been great since the first day, and moving in and out was a breeze!
July 26, 2024
Google Public Storage Greenbriar Community
Mike was amazing!!!!
July 20, 2024
Google Public Storage Lovie Sanford
Mike's service was great and will recommend to anyone looking for storage
July 18, 2024
Google Public Storage Ducken Lee
Mike services is great
July 13, 2024
Google Public Storage Steve Wood
Mike is the best and the reason I continue to use this facility as well as refer this property to my friends! Always pleasant and goes above and beyond with his customer service to make sure I am completely satisfied! Which is always the case! Appreciate Mike!
July 3, 2024
Google Public Storage Debbie Hatfield
I inquired about a storage unit and Mike the gentleman who took my call was very polite and very helpful. Best customer service I have encountered. Thank you Mike
July 2, 2024
Google Public Storage Shokhrukh Qaroboshev
They are great, with excellent service
July 1, 2024
Google Public Storage Latoya Williams
My service at public storage was great! Mike took very good care of us. I would definitely recommend this facility to anyone looking for a great place to store their belongings.
June 28, 2024
Google Public Storage Lori McKinney
Mike the manager is amazing. He's willing to help you in any way possible. He inspected my unit when I moved out.
June 28, 2024
Google Public Storage A Biol
Great manager. One of the most professional and kindest managers I have ever seen.
June 18, 2024
Google Public Storage Celia Collier
June 12, 2024
Google Public Storage Atarah Abdullah
Miss Linda was super helpful! SHE NEEDS A RAISEEEEE ♥️♥️♥️
June 5, 2024
Google Public Storage Terry Bean
Linda is amazing
June 3, 2024
Google Public Storage Linda Lacy-Jones
May 10, 2024
Google Public Storage Kevin Robinson
Mike was awesome,great service
May 9, 2024
Google Public Storage Beverlyann Jaramillo
Mike was the best! Friendly and courteous. I will do business here again.
May 8, 2024
Google Public Storage Me Sami
Great customer service !!!!
May 7, 2024
Google Public Storage Violets are Blue
Crooked. They will raise your rates every 4-6 months, especially if they are aware you can afford to pay late fees (i.e., if you're rent is $100 they will increase the rent to 100 + 41 late fee and that will be your new rate). Do yourself a favor and either toss what you don't need or pay a relative/friend a flat rate for safeguarding. They are absolutely crooked.
May 7, 2024
Google Public Storage Cccrownholder
Mike was cool
May 3, 2024
Google Public Storage Anthony Wilson
Mike helped me setup my ps app and helped me wiith my autopay. great customer service.
May 2, 2024
Google Public Storage Descry Mirare
The property manager is really nice and kind.
May 2, 2024
Google Public Storage Bryan Kennedy
Great customer I really enjoy management He's nice
May 2, 2024
Google Public Storage Frank Avant
Very professional and respectful .
April 27, 2024
Google Public Storage Ty (tink)
The service was awesome thank you Mike
April 27, 2024
Google Public Storage Robin Pierce
I had questions about what size unit I would need, and the manager Mike Lineback was very helpful.
April 26, 2024
Google Public Storage Marcus
Hello I like to say the customer service here is excellent Mike really helped me find the right unit. the property was clean and maintained
April 26, 2024
Google Public Storage Trever Pierce
Amazing staff! Mike was wonderful with helping us!
April 26, 2024
Google Public Storage Teresa Pierce
Great location, property was clean and well maintained. Mike Lineback was very helpful and knowledgeable
April 26, 2024
Google Public Storage Joe Hall
Great location. Mike is very helpful. The property is always clean.
April 26, 2024
Google Public Storage John Pierce
Excellent service from Mr. Michael Lineback.
April 25, 2024
Google Public Storage Jonathan Mundil
As other have stated Mike is outstanding. He knows you by name and will answer any questions you have.
April 25, 2024
Google Public Storage ruth Joinis
Love the team there!!! I’ve been with them for 7 months never had a bad experience with them .Mike the manager is always there to help and give advice with the my account I 100 recommend this location
April 24, 2024
Google Public Storage Sweetz Heart
The guy in the store is very nice and very professional and helps you with whatever you need.
April 24, 2024
Google Public Storage Nikita Jenkins
This review is so long overdue. The manger Mike at the public storage location 4305 W 86th St, Indianapolis, IN 46268, is the most down to earth, caring and helpful employee I’ve ever encountered, since my mother (Cynthia) has had her three storage units for several years. Whenever my mother had financial setbacks, Mike made sure she did not lose either one of her units. He always answered our questions/concerns and never once made me or my mother feel uncomfortable. He is always polite and generous. If I could rate him more than five stars I definitely would. You don’t find too many people with good communication/customer skills, but Mike is one of a kind. My profession foundation is based upon these type of client relationships, so I know first hand. Thank you Mike for everything and you deserve a promotion!
April 19, 2024
Google Public Storage Mehgan Johnson
Mike is Amazing!!! Thorough and fast service! Go to him for all your storage needs.
April 15, 2024
Google Public Storage Charles Carter
Clean, great customer service, and always helpful. Thanks Mike!
April 11, 2024
Google Public Storage Julia Miller
I love this place. Mike was amazing. He helped me out and was very nice and extremely helpful.
April 11, 2024
Google Public Storage Kate Draine
The manager there, Mike is great! He’s really helpful and knows the best products to help you move. Customer service was amazing!
April 11, 2024
Google Public Storage Orange Rhino
Mike was great and his one the biggest reason why I go here. He always make it feel welcome and stuff.
April 11, 2024
Google Public Storage Madison Pierce
My experience with Mike has been amazing! I love being able to use public storage!!
April 11, 2024
Google Public Storage Annaliese Pierce
10/10 experience! Mike has helped me on multiple different occasions with various things. I will only ever use this location love it there🙌
April 11, 2024
Google Public Storage Khadijah Ziblila
Facility manager was very professional and delivered
April 10, 2024
Google Public Storage The Phong
Mike Lineback took time to meet us onsite. He answered all our questions in detail, showed the inside and outside units, how to access the unit using key code or mobile phone app, and many more. Mike is very professional and treats us with courtesy and offers help at any time.
April 10, 2024
Google Public Storage Hailey Almodovar
Mike has excellent customer service! He was so very helpful.
April 6, 2024
Google Public Storage Fishers Indiana
Best customer service…ever!! The manager, Mike, was AMAZING. He explained everything clearly. Property was clean and my unit was as expected. Definitely recommend.
April 6, 2024
Google Public Storage Brittany Brown
I can’t in today looking for a storage unit. I explained what I needed and recommended the best unit for me! He was very busy and made sure everyone was comfortable and understood his wait when dealing with customers! He completed everything thing timely throughly and made sure I understood! I appreciated him and would do buisness with him every time
April 6, 2024
Google Public Storage Tarisha Boyd
Mike was AWESOME! He was pleasant, honest & professional! Definitely would do business with him again!
April 6, 2024
Google Public Storage Amanda Allen
Mike is always available to answer my questions, he is the reason we continue to store at this location. Thanks for all you do Mike!
March 28, 2024
Google Public Storage Densell Handley
Gated secure clean
March 25, 2024
Google Public Storage Donnise
Mike,the manager was Great! I was less than a month in and lost my key!I called him,he came right over and unlocked my space with a positive,non-judgmental attitude,it was so refreshing and Appreciated. He also helped me with my key as well!
March 16, 2024
Google Public Storage Prentiss
March 14, 2024
Google Public Storage Justice Goodlow
Mike is always very helpful and very friendly. I spoke to him about a week ago and I had questions about the price change in my storage and he was able to answer them effectively as well as even help reduce the price. I really enjoy this specific Public Storage location. I have never had any issues here.
March 5, 2024
Google Public Storage Willie Chapman
March 4, 2024
Google Public Storage Diana Reedy
Update: As a 73 yr old senior on a very limited budget, I was very pleased the Public Storage staff members reached out to me immediately regarding my issue with this huge increase for rent based on my small social security check. They have taken action that has changed my rating from a one to a 5 at this time. I only had my unit for 5 months and they raised my monthly rent from $160 to $201 and they charge an additional $15 for insurance . 😑
March 2, 2024
Google Public Storage Kristina Flint
The customer service provided by Mike is fantastic, clean unit great facility
March 1, 2024
Google Public Storage Sabrina SMS News Channel
Mike is awesome.
March 1, 2024
Google Public Storage Nick Bisesi
Mike is extremely helpful. Friendly, proficient, and once again way above and beyond what should be expected. 6/5!!!
February 29, 2024
Google Public Storage Deundra Long
My experience with public storage yesterday Feb 28, 2024 was great! The CSR was very polite, inviting, he answered all my questions, he was just overall AWESOME!!! Thank you for the great customer service!
February 28, 2024
Google Public Storage Deandre Noble
The manager Mick I think that’s his name but he is a good guy he helped me out fr
February 24, 2024
Google Public Storage James Simpson
Mike was fantastic and he was very helpful with our company account. He was well prepared and made everything easy
February 24, 2024
Google Public Storage Dan Cooper
February 22, 2024
Google Public Storage Jayme Hood
The staff at the 86th Public Storage are always nice and courteous! Property is always neat and in order. They have even helped with getting a rate decrease for one of my units. Every time I need a unit for personal or business I got right to the 86th location and Mr. Mike always gets me together!!!
February 21, 2024
Google Public Storage Bade adesagba
Best customer service ever by join today, thank you for your assistance with my account, also a big shout out to Mike for keeping a clean facility
February 13, 2024
Google Public Storage Nellie Jordan
If someone is looking for a storage unit, I recommend this location. Seems like so many have forgotten what customer service means but Michael still remembers. Whenever I walk in he smiles & calls me by my name & it's really wonderful to be able to go somewhere that makes u feel like u matter. Makes doing business there more enjoyable. Public Storage, u have a diamond in Michael, I hope u know that.
February 4, 2024
Google Public Storage Antoinette Chandler
The service was outstanding... Mike was very helpful with my move-in
February 1, 2024
Google Public Storage Ean Connelly
Great service and very friendly. Very clean and secure facility. Highly recommend this place!
January 25, 2024
Google Public Storage G. Elicia Thompson
Mike was very helpful and he follows up.
January 11, 2024
Google Public Storage A Biol
Mikes service is top notch, could not have asked for abetter facility and clean unit. Customer service is fantastic
January 8, 2024
Google Public Storage SONJIA OSBORNE
Awesome customer service. Michael is always quick and efficient, also very professional. Unit was clean, dry and easy to find. Online app is great he took the time to help me set it up. I recommend this location for short or long term storage.
January 8, 2024
Google Public Storage Kristina Flint
This location is always well taken care of and Mike is awesome and friendly. I never go to any other public storage.
January 8, 2024
Google Public Storage Matt Allen
We have rented from this location for years and the property manager Mike is the only staff we prefer to deal with when we need something.
December 29, 2023
Google Public Storage Amanda Allen
Mike is very courteous and takes great pride with his job, very knowledgeable and great clean facility. Way to go mike
December 11, 2023
Google Public Storage Julelz
December 6, 2023
Google Public Storage Grace Oglesby
I have a great experience every time I visit my unit with Public Storage. Mike is the best manager you will ever meet! He is always so kind and responsive to whatever you need. And Mike always provides excellent and timely communication on anything and everything - he truly cares about his customers and those around him! Thanks so much, Mike!
November 15, 2023
Google Public Storage Tony Wilson
Mike made my transfer so easy appreciate his time helping me with my accounts
November 14, 2023
Google Public Storage Neal Coy
Mike's service is top notch, thanks for all your help
November 11, 2023
Google Public Storage Urbano Eligio
Great customer service, Mike was able to get my late fee removed. Really appreciate his assistance
November 8, 2023
Google Public Storage A Biol
Mikes service is fantastic, could not have asked for any better service with my units, thank you mike
October 20, 2023
Google Public Storage Courtney Holiday
The staff is awesome!!
October 20, 2023
Google Public Storage Jon Jones
Great facility and great manager.
October 20, 2023
Google Public Storage JD Investments
Mike is one of the best public storage managers that I have seen working at their establishment. I have been a loyal customer here at the 86 th for 4 years and Mike is fantastic
October 19, 2023
Google Public Storage Khadijah Ziblila
Great manager: kind and nice. Would highly recommend him.
October 17, 2023
Google Public Storage Susan Raji
Top notch service! I will highly recommend to anyone seeking great customer service 👍
October 17, 2023
Google Public Storage Otunba A Raji
Mike has as been a great person based on the customer service he provides to me when ever I approach for help
October 17, 2023
Google Public Storage Kristina Flint
Great location. Super helpful with any and all information you need. Mike is great to work with for all your needs with getting a unit to the right supplies for packing everything away. Very pleased.
October 17, 2023
Google Public Storage Ibrahim B
Best manager. Always there to help and very professional. Would highly recommend.
October 15, 2023
Google Public Storage Nikita Jenkins
Mike is always helpful and understanding. He makes sure our questions gets answered and he never makes us feel uncomfortable. Mike really cares about his customers!.
October 1, 2023
Google Public Storage Pamela Mc Math
Customer service is amazing. The facility is always clean. There’s nothing like driving up and seeing no clutter and a well lite unit. Exactly what I was looking for in a storage facility. Thank you Mike
September 22, 2023
Google Public Storage James
I moved into PS and immediately found out they lied to me about the circumstances involving the lock, the MGR was very nice and issued a credit. Then within 2 or 3 days of rental I received 18 correspondents from them between email and text and they refuse to stop sending them because it was paperless and they said I agreed and couldn't stop them, no the unsubscribe option did not work on any of them. After that they began sending the emails in duplicate. After 11 days I vacated the property as the walls in the storage have a 3 foot gap between the top and ceiling that is a huge security risk to me as I've been robbed in a storage like this and no the insurance they force on you won't pay unless they rip the wall down to get in. Furthermore, after vacating the property and receiving confirmation from the MGR, PS turned around and sent me a bill for the next month (roughly 20 days away) and yet another chance to win $500 from PS. Complaint has been filed with the BBB. I do want to add the MGR was very nice and great to work with, however receiving a bill after I received a $0 balance from him was too much after being lied to, marketed to heck and treated very rudely for asking the emails stop. In the 11 days I was there I received roughly 28 different correspondents and lots of chances to win $500. Unbelievable
September 18, 2023
Google Public Storage Natalie Wallace
Mike is the best. I rented a unit and Mike helped me realize it was too small. He made sure we was good. Very nice and friendly.
September 14, 2023
Google Public Storage Brad Chandler
I went to the facility to find out about lost keys and how to handle the situation and Mike was excellent. He assisted me with professionalism and courtesy. I was very impressed.
September 7, 2023
Google Public Storage KG
I wanted to write a review on the amazing customer service I received from Mr. Mike! This is my first time renting a storage unit. I booked online and the storage unit I went with was actually smaller than I thought. Mr. Mike was able to get me switched over to a bigger one immediately. I am very pleased with this location.
September 5, 2023
Google Public Storage Jeszika Arriaqa
Been using public storage for almost a year now and Mike has always been very accommodating, helpful and always friendly. I’ve missed payments and they always work with me. I will continue giving public storage my business!
September 3, 2023
Google Public Storage Ann Suggs
😊
September 2, 2023
Google Public Storage Zahna Harris
Let me tell y’all I have had a storage with this company for over a year now and they are great.! The facility is well kept and I love the management Mike is very friendly and easy to communicate with.! He always gets back to me within a reasonable time.!
August 31, 2023
Google Public Storage Troy Steele
Mike is an amazing public storage associate. Helped with everything i needed no stress . Highly recommend mike @ 86th st public storage
August 26, 2023
Google Public Storage Taylor Secrest
Michelle was super friendly and helpful in explaining everything about my agreement. I had a lovely conversation with her. Thanks for great customer service!
August 25, 2023
Google Public Storage Herschelle McGuire
Mike was very thorough in assisting me with my account! Best-in-class customer service!!!
August 25, 2023
Google Public Storage Martinez Harris
I Came In Today The Manager, Mike Was Quick And Efficient. Exceptional Service!! He Walked Me Through The Entire Process Including The App Thats Super Convenient. 10 Out Of 10, Highly Recommended.
August 24, 2023
Google Public Storage Paul Zahner
Mike is awesome great customer service always look forward to coming rona clean property with great service
August 22, 2023
Google Public Storage TheLifeOf Felecia
I love mike so much he was my biggest supporter and help I love this public storage!
August 19, 2023
Google Public Storage Danielle Walker
I was in a few weeks ago, and Mike really came though for me. I have only been at the location a few months and noticed something off with my bill. Mike helped me work it in less than 24 hours. Thanks again, Mike.
August 19, 2023
Google Public Storage Arianne Andries
Mike was super helpful and kind. Great customer service!
August 17, 2023
Google Public Storage The Cartoon Cactus
Mike the manager is AWESOME! Other places of business can and should learn from Mike how to treat your Customers! Mike Drop...
August 17, 2023
Google Public Storage Dounya Muslet
Couldn’t be happier with this location! We have 2 units at a reasonable price point too.
August 17, 2023
Google Public Storage Brooke Dee
Mike is always so helpful and his customers service is superb. 10 out of 10 would recommend.
August 10, 2023
Google Public Storage Ray Brown
I was late on my bill this month and mike got my late fee removed as a 1 time courtesy, this is great customer service and that is why I stay at the west 86 th street location. Thank you for all your help mike
August 8, 2023
Google Public Storage HillStreet Landscapes
Terrible facility it's all automated if you have any issues you have to call corporate and it takes weeks to get a response.
August 8, 2023
Google Public Storage Brandon Hill
Do not rent here. Terrible customer service. My property was damaged at this facility and the refuse to accept responsibility. My trailer was damaged while parked and they will not give me access to the incident report. And when I call the district manager refuses to return my calls. I've left several messages. All they do is send me emails about upcoming payments and no other correspondence from this place. Do not rent here if you care about customer service.
August 5, 2023
Google Public Storage Joyce Harris-Sproles
Mike has a great personality and have been a pleasure to do business with.
July 31, 2023
Google Public Storage J g
Mike was super helpful made it easy and was the best with a lock definitely recommended. Thank you
July 30, 2023
Google Public Storage Lindsey vanwhy
Mike was absolutely fabulous! So polite, helpful, and gave great customer service. Thank you for making this process such a breeze.
July 14, 2023
Google Public Storage Jimmy Jams
Mike was a fantastic help. Answered all my questions. Helped me figure out what size of storage unit best fit my needs and Very friendly Highly recommended anyone to come rent from Mike!
July 8, 2023
Google Public Storage B Serious
Awesome Service! Good protection of your mechandise! Mike is One Heck of a Guy if you're honest with him he's very genuine but he still goes by the book.
July 8, 2023
Google Public Storage Alisha Merriwether
Mike was EXTRAORDINARY! We decided to pay one more month on storage & was LATE! 🤦🏾‍♀️ He waived my late fee and got us right back in! Thank you Mike so much! I appreciate your outstanding customer service & understanding! 10/10 HIGHLY RECOMMEND!!! 🙌🏾
July 7, 2023
Google Public Storage Kristina Record
Mike was very professional and helpful from the time I walked in to the time I left. He was able to give me a discount on my boxes and even carried everything out to the car, which I really appreciate.
July 1, 2023
Google Public Storage Jerell Jones
Mike is the greatest really appreciate your time and how much you put into your job. Thank you so much.
June 28, 2023
Google Public Storage Deja
This is my first time renting a storage unit and it’s been such an easy experience! They have great customer service and the process has been so smooth. Thanks to Mike and his team for the help!
June 20, 2023
Google Public Storage Shavetta Hopson
May 8, 2023
Google Public Storage steven brown
Live coming to this location, Mike's service is fantastic. Great clean facility and love the customer service
April 23, 2023
Google Public Storage juwaun Huff
Hey Mike gave me good customer service
April 23, 2023
Google Public Storage Big Dude
Great place great price great customer service I recommend.
April 4, 2023
Google Public Storage Blessed Blessing
Bout storage units for auction and Mike did an excellent job at helping me and providing information. Will definitely be back again next month. Thanksike for your help
April 1, 2023
Google Public Storage Shawn Hall
I’ve used this storage place a millions times and I left one storage place today 04/01/23 and came back to where I know . I love this property and enjoy the manager Mike . He remember me from before and just being back home is a gd feeling . Thank you public storage for all your help
April 1, 2023
Google Public Storage Tembe Gary
Great job! Thanks for making it fast and easy Mike!
March 29, 2023
Google Public Storage Mollie Welch
March 11, 2023
Google Public Storage LaTasha Crawford
I’ve been renting from PS for a few months. When our family needed a larger unit, Mike made the transition a smooth process! He offers the best customer care experience! I appreciate you, Mike!
March 9, 2023
Google Public Storage Bimpe Adebayo
The store is great and the store manager is awesome. Appreciate the work they do.
March 9, 2023
Google Public Storage Lisa Hawkins
Mike, helped me and was so nice took care of me. Appreciate him.
February 24, 2023
Google Public Storage Omar Moore
Mannnn, they always treat me with the best customer service. I recommend anyone needing a storage space shop here!!!
February 23, 2023
Google Public Storage Dana Rose
I was so stressed out today about my storage and the property manager Mike really took it in his hands to make sure everything worked out for me you don't get no better than somebody taking their job personal enough to make sure everything works out good for you.
February 15, 2023
Google Public Storage Aryanna Armstrong
February 10, 2023
Google Public Storage Brandon Edwards
Modest time renting a storage space Mike made my experience very smooth thanks again public storage excellent customer service!
February 3, 2023
Google Public Storage Michelle Jackson
Mike is an awesome person and huge help very patient
January 23, 2023
Google Public Storage Mina D.
Thank you Mike ! You’re an amazing manager ! You definitely make sure your customers are satisfied! Great communication, welcoming spirit , pleasant to work with !
January 23, 2023
Google Public Storage Van Buketi
Thank you Mike for being a great and welcome manager , your attitude and the willing to help your customers goes above and beyond to ensure that your customer are satisfied. Kudos to you and keep helping as you always ! Thanks again amazing manager ! So helpful, great communication ! He made my experience enjoyable . Thank you Mike !
January 20, 2023
Google Public Storage Chris J
Mike was very helpful. Mike helped me find the perfect storage unit for and was very respectful.
January 17, 2023
Google Public Storage Tom Ellis
Like everything about the place, management is awesome, the place is clean, and well kept up.
January 15, 2023
Google Public Storage 40 G4BD
Mike made my move in easy and was very helpful. Thank you mike
January 7, 2023
Google Public Storage Mindy McKen
Mike should be the customer service trainer for the entire Pubic Storage organization. He is knowledgeable, ultra customer focused and a considerate straighter shooter. Bravo Mike! 😃
January 2, 2023
Google Public Storage John Dorian
Mike helped me tremendously with setting the app up on my device and his customer service is excellent
December 17, 2022
Google Public Storage keanna turner
Today I was greeted by a happy, smiling employee by the name of Mike. He was definitely a blessing in my storm and he assisted me with everything I needed. I am very grateful and appreciative to know that we still have wonderful amazing employees that still cares about the customer and the customer service they provide. Thank you Mike And thank you public storage for hiring him!!!! 40 stars 🌟
December 14, 2022
Google Public Storage Laura McCart
I absolutely love this place. If you have any problems or questions they will help you. Very nice man named Mike helped me out today with a lock situation. Very happy customer. 😊 thank you for everything.
December 1, 2022
Google Public Storage Laquana Peterson
Since my day of inquiring about an unit..to actually setting up online, and moving in, Mike the property manager has been nothing more than AMAZING!! Great customer service, great care, and very helpful! I highly recommend Public Storage and this location 😊
December 1, 2022
Google Public Storage Mee QueenT
Mike was great and I loved his customer service !! definitely one of the best public storage i’ve been to !! we need more people like “mike’ THANK YOU
December 1, 2022
Google Public Storage terrica borgan
So last night I was so frustrated with the public storage location at 56th and Georgetown that I so happened stop by the one last night at 86th and Michigan road and my man Mike (property manager) GREAT MAN!!! helped me with needing a lock and getting into my storage took less than 5 minutes he was professional and helpful. It felt good to talk to a REAL person and not just a Kiosk - Thank you Mike you made my night and was a true blessing. If you are searching for a Storage location. Look no more rent from the one at 4305 West 86th and Michigan Rd. you won't be disappointed. Sincerely, Happy Customer DB
December 1, 2022
Google Public Storage Utricia Rice
I really like this location mike was really helpful and any issues I had he took care of it thank you mike
November 22, 2022
Google Public Storage Mohammed Aldaghestani
The guy in the front is the best in the world 🥰🥰🥰🥰🥰
November 18, 2022
Google Public Storage Brian Lucas
I would strongly recommend getting a unit at the 86th location. Mike was super easy to work with. He is always there for me by phone or just helping out with questions.
November 18, 2022
Google Public Storage ZADI PASCAL
Mike is a great property manager, always takes him time to assist me with my accounts. Thank you for the great customer service mike
November 11, 2022
Google Public Storage 1Keyot
I am a customer currently of this 86st location. I called the office and left a voicemail message asking for the property manager to return my call. In less than 30 min I received a call from Mike who went over and above in providing exceptional customer support and service. Good customer service is rare these days but Mike was a breath of fresh air. He answered my questions and took it upon himself to do an overview of my account. His service and willingness to go above and beyond made me a very happy customer. Thank you, Mike!
November 11, 2022
Google Public Storage Serese Manson
I am a customer from 6/2010. Thank for the service to sell moving boxes and a couple of storage units for my family and myself!!! This really helped.
November 10, 2022
Google Public Storage Delores Collins
Mike is the Property Manager at this location. Mike gets things done, is professional and accessible. I highly recommend this location. No, I am not affiliated or employed by Public Storage. I am a happy customer.
November 9, 2022
Google Public Storage steve jones
Great Customer Service,,I Have Been A Customer With This Company Over 20 Years!!
November 7, 2022
Google Public Storage Kayla Dishman
I have nothing but great things to say about this public storage location. The on site Mike is amazing.I would give him 100% on customer service. He makes sure not only his customers are taken care of, but the site itself as well. This location is very clean and no clutter anywhere!!! I would highly recommend this location to everyone!!! Thanks Mike!!!!
November 6, 2022
Google Public Storage Gloria Woods
Great customer service. Profession prompt & friendly. Deserves a raise!
November 5, 2022
Google Public Storage Marcus Mccoy
On site manager is very helpful willing to help wherever he can
November 5, 2022
Google Public Storage Mildred Matthews
My service was very nice... greatly appreciated! 😃👍😃💚💖
November 5, 2022
Google Public Storage David Spotanski
Hi: An amazing thing just happened. I was given a break on my storage rent for the next 6 months. I cant believe a business would look out for their customers, especially now in todays economy. I am so impressed and appreciative. Thank you so much You are truly one of a kind.
November 4, 2022
Google Public Storage Rickie Clark
My rep. Mike is a great Mgr. Please give him the highest rating that the company has.
November 4, 2022
Google Public Storage Jim
Mike was great, helped us compare options and make the right choice! He clearly cares about his facility and his customers.
November 4, 2022
Google Public Storage Joe Armstrong
Mike at this public storage is a great person to work with he runs a storage place perfectly I appreciate him being here and I hope he stays here for as long as I’m here
November 3, 2022
Google Public Storage Michael Powell
November 2, 2022
Google Public Storage ShaeMe Beautiful
Had a great experience with them…. Mike always called and made sure I had everything I needed…. Wonderful customer service and I will definitely use again if need be!!!
November 1, 2022
Google Public Storage Antionet Yevon
Amazing service!! The property manager took care of me even on his day off.Would recommend 1000%!!!
October 31, 2022
Google Public Storage echo t
This is hands down the best Public Storage around. My boyfriend and I were helped by Mike, and I am beyond impressed. He’s polite, professional, knowledgeable, definitely on your side and does what he can to work with you. Two other customers came in, and he was just as friendly with them. The smile never left his face while he took the time to interact with different customers and made sure that everyone was happy. Mike genuinely cares, and I feel like that’s rare these days. Super rad. Thanks again, Mike!
October 26, 2022
Google Public Storage NeRaizia Webster
I had a great experience with public storage Mike was always super helpful and i appreciate it a lot ! You don’t run into many places that have good customer service but here it’s excellent. I would recommend this public storage to everyone!
October 25, 2022
Google Public Storage Michael Harris
Mike was a phenomenal help! I’ve had my unit for some time now and he’s always there to help me out
October 25, 2022
Google Public Storage Tierra Fernanders
I had a great experience today moving in my storage . Mike the property manager was very helpful . I had to upgrade to a larger unit . He was able to set me up very quickly with everything that I need. I would definitely recommend.
October 24, 2022
Google Public Storage Ben Inskeep
Mike is great… always helps me out.
October 22, 2022
Google Public Storage Dylan Perkins
Huge props to mike, dude was extremely nice and helped more than he needed to. 11/10 employee.
October 14, 2022
Google Public Storage lamar hobbs
I have been using this Storage site for about four years and I’am very satisfied with location and the service that I have received for Micheal Lineback he has always kept me informed and updated .
October 14, 2022
Google Public Storage Mykiah Highbaugh
Mike is definitely wonderful he is the property manager and I’ve been here for years. Need more people like him 🤗
October 13, 2022
Google Public Storage Wrecks Chapman
Great customer service. Mike is the man!
October 3, 2022
Google Public Storage Parrish Willis
Mike who is there when I come to the storage has the greatest customer service skills I have ever seen and I am 50. Keep doing your thang Mike.
September 19, 2022
Google Public Storage Jae Moe
Dude was mad cool as soon as I walked in the building. I was needing 4 boxes to help someone pack and dude blessed me. His name is Mike and let me say he was kind, genuine and real. Thank you Mike and God bless you
September 12, 2022
Google Public Storage Aaron Traylor
Mike was extremely professionaland yet very personable at the same time. Out of 90% of the properties I've been to, this one is one of the cleanest I've been to.
September 9, 2022
Google Public Storage chad shively
September 3, 2022
Google Public Storage Patricia Sanchez
Mikes customer service was excellent helped me tremendously with my rental. I highly recommend public storage at west 86th.
September 3, 2022
Google Public Storage Arianna Johnston
Mike the General Manger is literally the best service you will ever receive. Great communication and called back every time before the end of the day!! Highly recommend this facility. He needs a raise.
September 2, 2022
Google Public Storage Deborah Weaver
Mike has been so helpful to me I have never had a storage before he has made my experience with public storage has been so comfortable with dealing with Mr Mike God Bless him
August 26, 2022
Google Public Storage Ronald Perkins
Great customer service and pleasant experience
August 9, 2022
Google Public Storage Mz.Independent Libra
Extremely helpful and kind. #mike
August 5, 2022
Google Public Storage fred carey
Just wanted to thank Mike Lineback at Public Storage on West 86th Street in Indy for his GREAT service and patience with my storage units! I have known Mike for several years and admire his Attention to Detail and his Recommendations! Public Storage should be very Proud of Mike as a trusted employee and a Veteran of our Country! ps-if you had 10 stars at the top of this-Mike would've received a 10!
August 4, 2022
Google Public Storage Amber Shani
Mike is the best he’s the always so helpful and showing great hospitality! He’s amazing at what he does ! Thank you!
August 1, 2022
Google Public Storage James Wright
Mike has very great Customer service will recommend Public stores on 86 street best online deals
August 1, 2022
Google Public Storage Mohamed Mansaray
Mike took the time to help me reset my app, very much appreciated. Great customer service
July 29, 2022
Google Public Storage Terrell Cohen
July 28, 2022
Google Public Storage Quonita Jones
Such a friendly environment and the staff was amazingly kind and informative. Would recommend to anyone who need a storage unit.
July 22, 2022
Google Public Storage dawn adams
Mike was respectful and very informative. I am going to like renting from here.
July 19, 2022
Google Public Storage Roger Ferber
Mike is awesome! Very helpful and excellent customer. Highly recommend!
July 18, 2022
Google Public Storage Gerardo Reyes
Great customer service. Mike is always helpful in any kind of way we need .great worker .
July 15, 2022
Google Public Storage Kate McKibben
It’s not fancy but it’s reasonable and a very good location and the management and staff are very accommodating
July 14, 2022
Google Public Storage scott willige
Mike was very helpful. Took care of all I needed very quickly.
July 14, 2022
Google Public Storage Dominique Williams
Mike is amazing and very very helpful
June 21, 2022
Google Public Storage Gregory Lilly
Trudy was very professional! Answered all my questions. Pleasure doing business with her
May 22, 2022
Google Public Storage Colby Price
Thank you for your help Teresa
May 13, 2022
Google Public Storage Renee Gattis-Willis
Mike at public storage is a wonderful wonderful person he has excellent customer service will recommend people to come here for it him
May 5, 2022
Google Public Storage K B
I went to public storage and had an amazing experience with Mike the manager he was knowledgeable helpful and great customer service I will recommend Public storage to my friends 👍👍👍
May 2, 2022
Google Public Storage Tara Davis
Mike was truly outstanding. He helped me assess what I needed with regard to my packing needs and went above and beyond. Stellar customer service.
April 28, 2022
Google Public Storage Alphonso Nesmith
April 28, 2022
Google Public Storage Philip Gast
Unit was broken into and stolen from. Stay away
April 11, 2022
Google Public Storage Mrz CPR
Pretty safe place to store ur items. The only down side is that they close so early. It's a huge inconvenience if u need something at night..
March 19, 2022
Google Public Storage Ryan Brown
clean alway helpful management always on point
March 19, 2022
Google Public Storage Terina Mazyck
Mike was awesome in customer service! Great place for storage! Thanks Mike!
March 3, 2022
Google Public Storage Chenale Gaines
I’ve been with Public Storage for three years now and I’ve had nothing but pleasant experiences. Mike is customer oriented and is always nice and knowledgeable.
March 3, 2022
Google Public Storage Aaron Armor
I was just in public storage on 86th Street and Mike has been very helpful to me and I would like to give him five stars and a half
February 24, 2022
Google Public Storage Ronald Blake
I found the staff "Mike" to be both professional and personable. He made my move in experience both fast and simple. This is my second rental at this facility, the grounds, as well as my storage unit are kept clean and secure.
February 17, 2022
Google Public Storage DEEPU LUBANA
Mike has great service and very friendly, units are clean and property well maintained
February 17, 2022
Google Public Storage Jarnail Singh
Mike has given me the best service I have ever received, could not have asked for any better customer service. Thanks mike
February 2, 2022
Google Public Storage Karen Lee
I would like to give a big Thank You to Mike Lineback for giving me a discount on my storage unit. I have been in my storage unit since 2019 and paying faithfully each month so this discount has been a blessing to me. So Thank you again Mr. Lineback!!!! Public Storage has always been professional and helpful to me.
January 27, 2022
Google Public Storage Raymond Brown
Mikes customer service is fantastic, stopped by to pay my bill and mike reminded me I was on auto pay, he is so friendly and explains everything very well. Thanks for the great customer service today mike
January 22, 2022
Google Public Storage Danielle Smith
January 21, 2022
Google Public Storage Aus W
Mike was very helpful and gets a A+ for his customer service.
January 8, 2022
Google Public Storage Mister Man (MisterMan)
Mike is AWESOME! Elite customer service and goes above and beyond to help or satisfy a customer. I am very appreciative of that. Gratitude. He makes you feel like a value customer. I recommend any one who needs a storage unit to come here.