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Address

4305 W 86th Street
Indianapolis, IN 46268

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-5870

317-643-5870

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-5870

317-643-5870

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 39/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 39/mo $51
    Online only price
    2nd Month Free

    No Obligation

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    5'x5'
    Online only price
    $ 39/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 39/mo $52
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 46/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 46/mo $61
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 47/mo $94
    Online only price
    Half Price Sale

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  • Save Impression

    5'x10'
    Online only price
    $ 53/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 53/mo $70
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 81/mo $108
    Online only price
    1 unit left!
    Limited availability

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  • Save Impression

    10'x10'
    Online only price
    $ 85/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 85/mo $113
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 107/mo $143
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 108/mo
    Online only price
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 108/mo $144
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 131/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 131/mo $174
    Online only price
    1 unit left!
    Limited availability

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  • Save Impression

    10'x30'
    Online only price
    $ 217/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 217/mo $290
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Self-Storage Near Indianapolis
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest Indianapolis Storage Units Near I-465

This Indianapolis Public Storage sits in the northwest part of town right off Interstate 465 with a great selection of self storage rentals.
Roughly 15 miles from downtown Indianapolis and with easy access from I-65, I-865 and U.S. Route 421 too, it's a perfect place for customers in the Park 100, New Augusta and College Park neighborhoods to find cheap storage units close to home.
Instead of letting golf clubs collect dust in the garage, grab a 5x10 storage unit to hold clubs, golf shoes and other golf gear for trips across I-465 to Crooked Stick Golf Club.
A 10x15 storage unit is big enough for companies off of Michigan Road to store extra office furniture, office equipment and even surplus inventory, all near the workplace.
For a family in Zionsville getting ready for a major remodel, a 10x30 storage unit at this location is a great place to pack up the whole house, including couches, tables, bedroom furniture and household appliances.
This location offers indoor storage units and outdoor storage units, as well as climate controlled storage units, all in different sizes. In addition, there are rental parking spaces for car storage, truck storage, RV storage or boat storage, plus enclosed vehicle storage units too.
The storage area features keypad-code entry and the property manager lives on site, providing peace of mind to storage customers. For extra convenience, the rental office sells moving boxes, furniture pads, mattress bags and other moving supplies.
Great for customers across northwest Marion County, southwest Hamilton County and southeast Boone County, this Public Storage is proud to provide storage solutions and excellent customer service to Indianapolis and the surrounding areas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 525)

February 27, 2024
Google Public Storage Deandre Noble
The manager Mick I think that’s his name but he is a good guy he helped me out fr
February 24, 2024
Google Public Storage Dan Cooper
February 24, 2024
Google Public Storage James Simpson
Mike was fantastic and he was very helpful with our company account. He was well prepared and made everything easy
February 23, 2024
Google Public Storage A Biol
Stopped by this morning to check on a few of my accounts and mike addressed those very quickly. Very clean facility and clean units. Thanks for all of your assistance today mike.
February 22, 2024
Google Public Storage Jayme Hood
The staff at the 86th Public Storage are always nice and courteous! Property is always neat and in order. They have even helped with getting a rate decrease for one of my units. Every time I need a unit for personal or business I got right to the 86th location and Mr. Mike always gets me together!!!
February 21, 2024
Google Public Storage Bade adesagba
Best customer service ever by join today, thank you for your assistance with my account, also a big shout out to Mike for keeping a clean facility
February 13, 2024
Google Public Storage Nellie Jordan
If someone is looking for a storage unit, I recommend this location. Seems like so many have forgotten what customer service means but Michael still remembers. Whenever I walk in he smiles & calls me by my name & it's really wonderful to be able to go somewhere that makes u feel like u matter. Makes doing business there more enjoyable. Public Storage, u have a diamond in Michael, I hope u know that.
February 13, 2024
Google Public Storage Amanda Allen
Clean, secure facility and the property manager Mike is the best!
February 4, 2024
Google Public Storage Antoinette Chandler
The service was outstanding... Mike was very helpful with my move-in
February 1, 2024
Google Public Storage Ean Connelly
Great service and very friendly. Very clean and secure facility. Highly recommend this place!
January 25, 2024
Google Public Storage G. Elicia Thompson
Mike was very helpful and he follows up.
January 8, 2024
Google Public Storage SONJIA OSBORNE
Awesome customer service. Michael is always quick and efficient, also very professional. Unit was clean, dry and easy to find. Online app is great he took the time to help me set it up. I recommend this location for short or long term storage.
January 8, 2024
Google Public Storage Matt Allen
We have rented from this location for years and the property manager Mike is the only staff we prefer to deal with when we need something.
January 8, 2024
Google Public Storage Kristina Flint
This location is always well taken care of and Mike is awesome and friendly. I never go to any other public storage.
December 11, 2023
Google Public Storage Julelz
December 6, 2023
Google Public Storage Grace Oglesby
I have a great experience every time I visit my unit with Public Storage. Mike is the best manager you will ever meet! He is always so kind and responsive to whatever you need. And Mike always provides excellent and timely communication on anything and everything - he truly cares about his customers and those around him! Thanks so much, Mike!
November 15, 2023
Google Public Storage Tony Wilson
Mike made my transfer so easy appreciate his time helping me with my accounts
November 14, 2023
Google Public Storage Neal Coy
Mike's service is top notch, thanks for all your help
November 11, 2023
Google Public Storage Urbano Eligio
Great customer service, Mike was able to get my late fee removed. Really appreciate his assistance
October 20, 2023
Google Public Storage Jon Jones
Great facility and great manager.
October 20, 2023
Google Public Storage JD Investments
Mike is one of the best public storage managers that I have seen working at their establishment. I have been a loyal customer here at the 86 th for 4 years and Mike is fantastic
October 20, 2023
Google Public Storage Courtney Holiday
The staff is awesome!!
October 19, 2023
Google Public Storage Khadijah Ziblila
Great manager: kind and nice. Would highly recommend him.
October 17, 2023
Google Public Storage Ibrahim B
Best manager. Always there to help and very professional. Would highly recommend.
October 17, 2023
Google Public Storage Kristina Flint
Great location. Super helpful with any and all information you need. Mike is great to work with for all your needs with getting a unit to the right supplies for packing everything away. Very pleased.
October 17, 2023
Google Public Storage Otunba A Raji
Mike has as been a great person based on the customer service he provides to me when ever I approach for help
October 17, 2023
Google Public Storage Susan Raji
Top notch service! I will highly recommend to anyone seeking great customer service 👍
October 15, 2023
Google Public Storage Nikita Jenkins
Mike is always helpful and understanding. He makes sure our questions gets answered and he never makes us feel uncomfortable. Mike really cares about his customers!.
October 1, 2023
Google Public Storage Pamela Mc Math
Customer service is amazing. The facility is always clean. There’s nothing like driving up and seeing no clutter and a well lite unit. Exactly what I was looking for in a storage facility. Thank you Mike
September 29, 2023
Google Public Storage Violets are Blue
September 22, 2023
Google Public Storage James
I moved into PS and immediately found out they lied to me about the circumstances involving the lock, the MGR was very nice and issued a credit. Then within 2 or 3 days of rental I received 18 correspondents from them between email and text and they refuse to stop sending them because it was paperless and they said I agreed and couldn't stop them, no the unsubscribe option did not work on any of them. After that they began sending the emails in duplicate. After 11 days I vacated the property as the walls in the storage have a 3 foot gap between the top and ceiling that is a huge security risk to me as I've been robbed in a storage like this and no the insurance they force on you won't pay unless they rip the wall down to get in. Furthermore, after vacating the property and receiving confirmation from the MGR, PS turned around and sent me a bill for the next month (roughly 20 days away) and yet another chance to win $500 from PS. Complaint has been filed with the BBB. I do want to add the MGR was very nice and great to work with, however receiving a bill after I received a $0 balance from him was too much after being lied to, marketed to heck and treated very rudely for asking the emails stop. In the 11 days I was there I received roughly 28 different correspondents and lots of chances to win $500. Unbelievable
September 17, 2023
Google Public Storage Natalie Wallace
Mike is the best. I rented a unit and Mike helped me realize it was too small. He made sure we was good. Very nice and friendly.
September 14, 2023
Google Public Storage Brad Chandler
I went to the facility to find out about lost keys and how to handle the situation and Mike was excellent. He assisted me with professionalism and courtesy. I was very impressed.
September 7, 2023
Google Public Storage KG
I wanted to write a review on the amazing customer service I received from Mr. Mike! This is my first time renting a storage unit. I booked online and the storage unit I went with was actually smaller than I thought. Mr. Mike was able to get me switched over to a bigger one immediately. I am very pleased with this location.
September 7, 2023
Google Public Storage Justice Goodlow
Mike was very helpful and very friendly when I came in to get help with my storage unit. Definitely the best customer service I have had in a long time!
September 5, 2023
Google Public Storage Jeszika Arriaqa
Been using public storage for almost a year now and Mike has always been very accommodating, helpful and always friendly. I’ve missed payments and they always work with me. I will continue giving public storage my business!
September 3, 2023
Google Public Storage Ann Suggs
😊
September 1, 2023
Google Public Storage Zahna Harris
Let me tell y’all I have had a storage with this company for over a year now and they are great.! The facility is well kept and I love the management Mike is very friendly and easy to communicate with.! He always gets back to me within a reasonable time.!
August 31, 2023
Google Public Storage Troy Steele
Mike is an amazing public storage associate. Helped with everything i needed no stress . Highly recommend mike @ 86th st public storage
August 26, 2023
Google Public Storage Taylor Secrest
Michelle was super friendly and helpful in explaining everything about my agreement. I had a lovely conversation with her. Thanks for great customer service!
August 25, 2023
Google Public Storage Herschelle McGuire
Mike was very thorough in assisting me with my account! Best-in-class customer service!!!
August 24, 2023
Google Public Storage Paul Zahner
Mike is awesome great customer service always look forward to coming rona clean property with great service
August 24, 2023
Google Public Storage Martinez Harris
I Came In Today The Manager, Mike Was Quick And Efficient. Exceptional Service!! He Walked Me Through The Entire Process Including The App Thats Super Convenient. 10 Out Of 10, Highly Recommended.
August 22, 2023
Google Public Storage TheLifeOf Felecia
I love mike so much he was my biggest supporter and help I love this public storage!
August 19, 2023
Google Public Storage Arianne Andries
Mike was super helpful and kind. Great customer service!
August 19, 2023
Google Public Storage Danielle Walker
I was in a few weeks ago, and Mike really came though for me. I have only been at the location a few months and noticed something off with my bill. Mike helped me work it in less than 24 hours. Thanks again, Mike.
August 17, 2023
Google Public Storage Brooke Dee
Mike is always so helpful and his customers service is superb. 10 out of 10 would recommend.
August 17, 2023
Google Public Storage Dounya Muslet
Couldn’t be happier with this location! We have 2 units at a reasonable price point too.
August 17, 2023
Google Public Storage The Cartoon Cactus
Mike the manager is AWESOME! Other places of business can and should learn from Mike how to treat your Customers! Mike Drop...
August 14, 2023
Public Storage Bernie Heile
Why do I pay MUCH MORE more for the same size unit as new customer does? It is as if I am being penalized for being a multi-year space renter. I wonder if you do this for all your existing business? This is really bad business
August 10, 2023
Google Public Storage Ray Brown
I was late on my bill this month and mike got my late fee removed as a 1 time courtesy, this is great customer service and that is why I stay at the west 86 th street location. Thank you for all your help mike
August 7, 2023
Google Public Storage Brandon Hill
Do not rent here. Terrible customer service. My property was damaged at this facility and the refuse to accept responsibility. My trailer was damaged while parked and they will not give me access to the incident report. And when I call the district manager refuses to return my calls. I've left several messages. All they do is send me emails about upcoming payments and no other correspondence from this place. Do not rent here if you care about customer service.
August 7, 2023
Google Public Storage HillStreet Landscapes
Terrible facility it's all automated if you have any issues you have to call corporate and it takes weeks to get a response.
August 5, 2023
Google Public Storage Joyce Harris-Sproles
Mike has a great personality and have been a pleasure to do business with.
July 31, 2023
Google Public Storage J g
Mike was super helpful made it easy and was the best with a lock definitely recommended. Thank you
July 30, 2023
Google Public Storage Lindsey vanwhy
Mike was absolutely fabulous! So polite, helpful, and gave great customer service. Thank you for making this process such a breeze.
July 14, 2023
Google Public Storage Jimmy Jams
Mike was a fantastic help. Answered all my questions. Helped me figure out what size of storage unit best fit my needs and Very friendly Highly recommended anyone to come rent from Mike!
July 10, 2023
Google Public Storage Charles Carter
Mike runs the storage facility with great customer attention and satisfaction, always a pleasure to deal with, and courteous at all times. Highly recommended. There’s a reason my rating is 5 stars, he deserves it!!
July 8, 2023
Google Public Storage Alisha Merriwether
Mike was EXTRAORDINARY! We decided to pay one more month on storage & was LATE! 🤦🏾‍♀️ He waived my late fee and got us right back in! Thank you Mike so much! I appreciate your outstanding customer service & understanding! 10/10 HIGHLY RECOMMEND!!! 🙌🏾
July 8, 2023
Google Public Storage B Serious
Awesome Service! Good protection of your mechandise! Mike is One Heck of a Guy if you're honest with him he's very genuine but he still goes by the book.
July 7, 2023
Google Public Storage Kristina Record
Mike was very professional and helpful from the time I walked in to the time I left. He was able to give me a discount on my boxes and even carried everything out to the car, which I really appreciate.
July 1, 2023
Google Public Storage Jerell Jones
Mike is the greatest really appreciate your time and how much you put into your job. Thank you so much.
June 28, 2023
Google Public Storage Robert Hutchison
June 28, 2023
Google Public Storage Deja
This is my first time renting a storage unit and it’s been such an easy experience! They have great customer service and the process has been so smooth. Thanks to Mike and his team for the help!
June 20, 2023
Google Public Storage Shavetta Hopson
May 8, 2023
Google Public Storage steven brown
Live coming to this location, Mike's service is fantastic. Great clean facility and love the customer service
April 23, 2023
Google Public Storage Big Dude
Great place great price great customer service I recommend.
April 23, 2023
Google Public Storage juwaun Huff
Hey Mike gave me good customer service
April 4, 2023
Google Public Storage Blessed Blessing
Bout storage units for auction and Mike did an excellent job at helping me and providing information. Will definitely be back again next month. Thanksike for your help
April 1, 2023
Google Public Storage Tembe Gary
Great job! Thanks for making it fast and easy Mike!
April 1, 2023
Google Public Storage Shawn Hall
I’ve used this storage place a millions times and I left one storage place today 04/01/23 and came back to where I know . I love this property and enjoy the manager Mike . He remember me from before and just being back home is a gd feeling . Thank you public storage for all your help
March 29, 2023
Google Public Storage Mollie Welch
March 11, 2023
Google Public Storage LaTasha Crawford
I’ve been renting from PS for a few months. When our family needed a larger unit, Mike made the transition a smooth process! He offers the best customer care experience! I appreciate you, Mike!
March 9, 2023
Google Public Storage Lisa Hawkins
Mike, helped me and was so nice took care of me. Appreciate him.
March 9, 2023
Google Public Storage Bimpe Adebayo
The store is great and the store manager is awesome. Appreciate the work they do.
February 24, 2023
Google Public Storage Omar Moore
Mannnn, they always treat me with the best customer service. I recommend anyone needing a storage space shop here!!!
February 23, 2023
Google Public Storage Dana Rose
I was so stressed out today about my storage and the property manager Mike really took it in his hands to make sure everything worked out for me you don't get no better than somebody taking their job personal enough to make sure everything works out good for you.
February 15, 2023
Google Public Storage Aryanna Armstrong
February 10, 2023
Google Public Storage Brandon Edwards
Modest time renting a storage space Mike made my experience very smooth thanks again public storage excellent customer service!
February 3, 2023
Google Public Storage Michelle Jackson
Mike is an awesome person and huge help very patient
January 23, 2023
Google Public Storage Mina D.
Thank you Mike ! You’re an amazing manager ! You definitely make sure your customers are satisfied! Great communication, welcoming spirit , pleasant to work with !
January 23, 2023
Google Public Storage Van Buketi
Thank you Mike for being a great and welcome manager , your attitude and the willing to help your customers goes above and beyond to ensure that your customer are satisfied. Kudos to you and keep helping as you always ! Thanks again amazing manager ! So helpful, great communication ! He made my experience enjoyable . Thank you Mike !
January 20, 2023
Google Public Storage Chris J
Mike was very helpful. Mike helped me find the perfect storage unit for and was very respectful.
January 17, 2023
Google Public Storage Tom Ellis
Like everything about the place, management is awesome, the place is clean, and well kept up.
January 15, 2023
Google Public Storage 40 G4BD
Mike made my move in easy and was very helpful. Thank you mike
January 7, 2023
Google Public Storage Mindy McKen
Mike should be the customer service trainer for the entire Pubic Storage organization. He is knowledgeable, ultra customer focused and a considerate straighter shooter. Bravo Mike! 😃
January 2, 2023
Google Public Storage John Dorian
Mike helped me tremendously with setting the app up on my device and his customer service is excellent
December 17, 2022
Google Public Storage keanna turner
Today I was greeted by a happy, smiling employee by the name of Mike. He was definitely a blessing in my storm and he assisted me with everything I needed. I am very grateful and appreciative to know that we still have wonderful amazing employees that still cares about the customer and the customer service they provide. Thank you Mike And thank you public storage for hiring him!!!! 40 stars 🌟
December 14, 2022
Google Public Storage Laura McCart
I absolutely love this place. If you have any problems or questions they will help you. Very nice man named Mike helped me out today with a lock situation. Very happy customer. 😊 thank you for everything.
December 1, 2022
Google Public Storage terrica borgan
So last night I was so frustrated with the public storage location at 56th and Georgetown that I so happened stop by the one last night at 86th and Michigan road and my man Mike (property manager) GREAT MAN!!! helped me with needing a lock and getting into my storage took less than 5 minutes he was professional and helpful. It felt good to talk to a REAL person and not just a Kiosk - Thank you Mike you made my night and was a true blessing. If you are searching for a Storage location. Look no more rent from the one at 4305 West 86th and Michigan Rd. you won't be disappointed. Sincerely, Happy Customer DB
December 1, 2022
Google Public Storage Utricia Rice
I really like this location mike was really helpful and any issues I had he took care of it thank you mike
December 1, 2022
Google Public Storage Laquana Peterson
Since my day of inquiring about an unit..to actually setting up online, and moving in, Mike the property manager has been nothing more than AMAZING!! Great customer service, great care, and very helpful! I highly recommend Public Storage and this location 😊
December 1, 2022
Google Public Storage Mee QueenT
Mike was great and I loved his customer service !! definitely one of the best public storage i’ve been to !! we need more people like “mike’ THANK YOU
November 22, 2022
Google Public Storage Mohammed Aldaghestani
The guy in the front is the best in the world 🥰🥰🥰🥰🥰
November 18, 2022
Google Public Storage ZADI PASCAL
Mike is a great property manager, always takes him time to assist me with my accounts. Thank you for the great customer service mike
November 18, 2022
Google Public Storage Brian Lucas
I would strongly recommend getting a unit at the 86th location. Mike was super easy to work with. He is always there for me by phone or just helping out with questions.
November 11, 2022
Google Public Storage Serese Manson
I am a customer from 6/2010. Thank for the service to sell moving boxes and a couple of storage units for my family and myself!!! This really helped.
November 11, 2022
Google Public Storage 1Keyot
I am a customer currently of this 86st location. I called the office and left a voicemail message asking for the property manager to return my call. In less than 30 min I received a call from Mike who went over and above in providing exceptional customer support and service. Good customer service is rare these days but Mike was a breath of fresh air. He answered my questions and took it upon himself to do an overview of my account. His service and willingness to go above and beyond made me a very happy customer. Thank you, Mike!
November 10, 2022
Google Public Storage Delores Collins
Mike is the Property Manager at this location. Mike gets things done, is professional and accessible. I highly recommend this location. No, I am not affiliated or employed by Public Storage. I am a happy customer.
November 8, 2022
Google Public Storage steve jones
Great Customer Service,,I Have Been A Customer With This Company Over 20 Years!!
November 7, 2022
Google Public Storage Kayla Dishman
I have nothing but great things to say about this public storage location. The on site Mike is amazing.I would give him 100% on customer service. He makes sure not only his customers are taken care of, but the site itself as well. This location is very clean and no clutter anywhere!!! I would highly recommend this location to everyone!!! Thanks Mike!!!!
November 6, 2022
Google Public Storage Gloria Woods
Great customer service. Profession prompt & friendly. Deserves a raise!
November 5, 2022
Google Public Storage David Spotanski
Hi: An amazing thing just happened. I was given a break on my storage rent for the next 6 months. I cant believe a business would look out for their customers, especially now in todays economy. I am so impressed and appreciative. Thank you so much You are truly one of a kind.
November 5, 2022
Google Public Storage Mildred Matthews
My service was very nice... greatly appreciated! 😃👍😃💚💖
November 5, 2022
Google Public Storage Marcus Mccoy
On site manager is very helpful willing to help wherever he can
November 4, 2022
Google Public Storage Joe Armstrong
Mike at this public storage is a great person to work with he runs a storage place perfectly I appreciate him being here and I hope he stays here for as long as I’m here
November 4, 2022
Google Public Storage Isosta
Mike was great, helped us compare options and make the right choice! He clearly cares about his facility and his customers.
November 4, 2022
Google Public Storage Rickie Clark
My rep. Mike is a great Mgr. Please give him the highest rating that the company has.
November 3, 2022
Google Public Storage Michael Powell
November 1, 2022
Google Public Storage ShaeMe Beautiful
Had a great experience with them…. Mike always called and made sure I had everything I needed…. Wonderful customer service and I will definitely use again if need be!!!
November 1, 2022
Google Public Storage Antionet Yevon
Amazing service!! The property manager took care of me even on his day off.Would recommend 1000%!!!
October 31, 2022
Google Public Storage echo t
This is hands down the best Public Storage around. My boyfriend and I were helped by Mike, and I am beyond impressed. He’s polite, professional, knowledgeable, definitely on your side and does what he can to work with you. Two other customers came in, and he was just as friendly with them. The smile never left his face while he took the time to interact with different customers and made sure that everyone was happy. Mike genuinely cares, and I feel like that’s rare these days. Super rad. Thanks again, Mike!
October 26, 2022
Google Public Storage NeRaizia Webster
I had a great experience with public storage Mike was always super helpful and i appreciate it a lot ! You don’t run into many places that have good customer service but here it’s excellent. I would recommend this public storage to everyone!
October 25, 2022
Google Public Storage Tierra Fernanders
I had a great experience today moving in my storage . Mike the property manager was very helpful . I had to upgrade to a larger unit . He was able to set me up very quickly with everything that I need. I would definitely recommend.
October 25, 2022
Google Public Storage Michael Harris
Mike was a phenomenal help! I’ve had my unit for some time now and he’s always there to help me out
October 24, 2022
Google Public Storage Ben Inskeep
Mike is great… always helps me out.
October 22, 2022
Google Public Storage Dylan Perkins
Huge props to mike, dude was extremely nice and helped more than he needed to. 11/10 employee.
October 21, 2022
Public Storage Henry Hill (couragefaithwisdom)
Great customer service had issues getting access to into the gate. Mike helped out as well as showed me how to use the app, which will make things much easier for me.
October 14, 2022
Google Public Storage Mykiah Highbaugh
Mike is definitely wonderful he is the property manager and I’ve been here for years. Need more people like him 🤗
October 14, 2022
Google Public Storage lamar hobbs
I have been using this Storage site for about four years and I’am very satisfied with location and the service that I have received for Micheal Lineback he has always kept me informed and updated .
October 13, 2022
Google Public Storage Wrecks Chapman
Great customer service. Mike is the man!
October 3, 2022
Google Public Storage Parrish Willis
Mike who is there when I come to the storage has the greatest customer service skills I have ever seen and I am 50. Keep doing your thang Mike.
September 19, 2022
Google Public Storage Jae Moe
Dude was mad cool as soon as I walked in the building. I was needing 4 boxes to help someone pack and dude blessed me. His name is Mike and let me say he was kind, genuine and real. Thank you Mike and God bless you
September 12, 2022
Google Public Storage Aaron Traylor
Mike was extremely professionaland yet very personable at the same time. Out of 90% of the properties I've been to, this one is one of the cleanest I've been to.
September 9, 2022
Google Public Storage chad shively
September 3, 2022
Google Public Storage Arianna Johnston
Mike the General Manger is literally the best service you will ever receive. Great communication and called back every time before the end of the day!! Highly recommend this facility. He needs a raise.
September 3, 2022
Google Public Storage Patricia Sanchez
Mikes customer service was excellent helped me tremendously with my rental. I highly recommend public storage at west 86th.
September 2, 2022
Google Public Storage Deborah Weaver
Mike has been so helpful to me I have never had a storage before he has made my experience with public storage has been so comfortable with dealing with Mr Mike God Bless him
August 26, 2022
Google Public Storage Ronald Perkins
Great customer service and pleasant experience
August 9, 2022
Google Public Storage Mz.Independent Libra
Extremely helpful and kind. #mike
August 5, 2022
Google Public Storage fred carey
Just wanted to thank Mike Lineback at Public Storage on West 86th Street in Indy for his GREAT service and patience with my storage units! I have known Mike for several years and admire his Attention to Detail and his Recommendations! Public Storage should be very Proud of Mike as a trusted employee and a Veteran of our Country! ps-if you had 10 stars at the top of this-Mike would've received a 10!
August 4, 2022
Google Public Storage Amber Shani
Mike is the best he’s the always so helpful and showing great hospitality! He’s amazing at what he does ! Thank you!
August 1, 2022
Google Public Storage Mohamed Mansaray
Mike took the time to help me reset my app, very much appreciated. Great customer service
August 1, 2022
Google Public Storage James Wright
Mike has very great Customer service will recommend Public stores on 86 street best online deals
July 29, 2022
Google Public Storage Terrell Cohen
July 28, 2022
Google Public Storage Quonita Jones
Such a friendly environment and the staff was amazingly kind and informative. Would recommend to anyone who need a storage unit.
July 22, 2022
Google Public Storage dawn adams
Mike was respectful and very informative. I am going to like renting from here.
July 18, 2022
Google Public Storage Gerardo Reyes
Great customer service. Mike is always helpful in any kind of way we need .great worker .
July 18, 2022
Google Public Storage Roger Ferber
Mike is awesome! Very helpful and excellent customer. Highly recommend!
July 15, 2022
Google Public Storage Kate McKibben
It’s not fancy but it’s reasonable and a very good location and the management and staff are very accommodating
July 14, 2022
Google Public Storage Dominique Williams
Mike is amazing and very very helpful
July 14, 2022
Google Public Storage scott willige
Mike was very helpful. Took care of all I needed very quickly.
July 11, 2022
Google Public Storage Annaliese Pierce
Great price on moving supplies. Mike was very knowledgeable on what supplies I would need
June 21, 2022
Google Public Storage Gregory Lilly
Trudy was very professional! Answered all my questions. Pleasure doing business with her
May 22, 2022
Google Public Storage Colby Price
Thank you for your help Teresa
May 13, 2022
Google Public Storage Renee Gattis-Willis
Mike at public storage is a wonderful wonderful person he has excellent customer service will recommend people to come here for it him
May 5, 2022
Google Public Storage K B
I went to public storage and had an amazing experience with Mike the manager he was knowledgeable helpful and great customer service I will recommend Public storage to my friends 👍👍👍
May 2, 2022
Google Public Storage Tara Davis
Mike was truly outstanding. He helped me assess what I needed with regard to my packing needs and went above and beyond. Stellar customer service.
April 28, 2022
Google Public Storage Alphonso Nesmith
April 28, 2022
Google Public Storage Philip Gast
Unit was broken into and stolen from. Stay away
April 11, 2022
Google Public Storage Mrz CPR
Pretty safe place to store ur items. The only down side is that they close so early. It's a huge inconvenience if u need something at night..
March 19, 2022
Google Public Storage Ryan Brown
clean alway helpful management always on point
March 19, 2022
Google Public Storage Terina Mazyck
Mike was awesome in customer service! Great place for storage! Thanks Mike!
March 3, 2022
Google Public Storage Aaron Armor
I was just in public storage on 86th Street and Mike has been very helpful to me and I would like to give him five stars and a half
March 3, 2022
Google Public Storage Chenale Gaines
I’ve been with Public Storage for three years now and I’ve had nothing but pleasant experiences. Mike is customer oriented and is always nice and knowledgeable.
February 24, 2022
Google Public Storage Ronald Blake
I found the staff "Mike" to be both professional and personable. He made my move in experience both fast and simple. This is my second rental at this facility, the grounds, as well as my storage unit are kept clean and secure.
February 17, 2022
Google Public Storage Jarnail Singh
Mike has given me the best service I have ever received, could not have asked for any better customer service. Thanks mike
February 17, 2022
Google Public Storage DEEPU LUBANA
Mike has great service and very friendly, units are clean and property well maintained
February 2, 2022
Google Public Storage Karen Lee
I would like to give a big Thank You to Mike Lineback for giving me a discount on my storage unit. I have been in my storage unit since 2019 and paying faithfully each month so this discount has been a blessing to me. So Thank you again Mr. Lineback!!!! Public Storage has always been professional and helpful to me.
January 27, 2022
Google Public Storage Raymond Brown
Mikes customer service is fantastic, stopped by to pay my bill and mike reminded me I was on auto pay, he is so friendly and explains everything very well. Thanks for the great customer service today mike
January 22, 2022
Google Public Storage Danielle Smith
January 21, 2022
Google Public Storage Aus W
Mike was very helpful and gets a A+ for his customer service.
January 8, 2022
Google Public Storage Mister Man (MisterMan)
Mike is AWESOME! Elite customer service and goes above and beyond to help or satisfy a customer. I am very appreciative of that. Gratitude. He makes you feel like a value customer. I recommend any one who needs a storage unit to come here.
December 17, 2021
Google Public Storage Anthony Wilson
Stopped by to get an additional unit for my business today and as always mikes service is awesome, could not have asked for any better service. Way to go mike
November 8, 2021
Google Public Storage J J
Mike is a pleasure. He is very informal amd extremely helpful. You rock!
November 5, 2021
Google Public Storage Ramp It Up
This is the only Publis storage facility I use!!! Mike at the 86th Street location is awesome,. He makes sure I'm taken very good care of every time I'm there. Great customer service and a nice facility.
October 25, 2021
Google Public Storage Christopher Posey
The guy that helped me Sunday night was fantastic!! Customer service was top notch and very courteous! Unheard of these days, but so appreciated. I will be back and highly recommend.
October 24, 2021
Google Public Storage Kimberly Wilson
Mike was the absolute BEST! Customer service was EXCELLENT thanks again we appreciated ur help.
October 19, 2021
Google Public Storage Daniel Mack
Nice place to store things.
October 1, 2021
Google Public Storage arealia williams
Pat is pleasant knowledgeable friendly and helpful
October 1, 2021
Google Public Storage Allure Skin
Pat was really nice and did everything within 15 minutes!!
October 1, 2021
Google Public Storage Mark Benjamin Andrews
Pat was very kind, knowledgeable and helpful.
September 30, 2021
Google Public Storage feroz ali
PAT us very well informed and knowledgeable about the products and goes above and beyond to help and service the customer needs. She us very nice.
September 30, 2021
Google Public Storage trina bridges
Pat has been wonderful every time I have dealt with her.
September 30, 2021
Google Public Storage Karen Lambert
I would give Pat 10 stars! I appreciate the wonderful service. She is very helpful.
September 26, 2021
Google Public Storage Joshua Brown
Good service!
September 26, 2021
Google Public Storage Antonio Porter
Solid service Very helpful Love erentals Very professional and Pat was wondeful
September 24, 2021
Google Public Storage Hayward Hall
Great customer service friendly price are very reasonable and Pat was super easy to work with
September 19, 2021
Google Public Storage Shane Hall
Good service... better than good EXCELLENT service.
September 18, 2021
Google Public Storage michael powell
Great service. Very pleasant. Very nice. Efficient.
September 18, 2021
Google Public Storage Valerie Young
Very courteous, very helpful, very fast service. Flexible. Always available. A++++.
September 14, 2021
Google Public Storage Lorraine Hogue
Efficient knowledgeable and polite.
September 12, 2021
Google Public Storage Daniel Ciesniewski
Very friendly and helpful
September 11, 2021
Google Public Storage Ronda Revere
September 11, 2021
Google Public Storage Kathy Turientine
Very fun Helpful and kind service from pat. Also she us very knowledgeable.
September 10, 2021
Google Public Storage Th3ycallm3_3m0.
September 7, 2021
Google Public Storage T Harper
Ms Pat went over and above to answer my questions and provide excellent service.
September 6, 2021
Google Public Storage DeWayne Davis
Pat was outstanding with the customer service she showered me with. 10 outta 10 totally recommend.
September 6, 2021
Google Public Storage Sharonda Malone
September 6, 2021
Google Public Storage Gilberto Garcia
Nice place.
September 6, 2021
Google Public Storage jasmine howard
overall experience was great, patty made our experience quick, fast and easy, we let her know what we were looking for and she got us just what we needed. she was super polite and customer service was exceptional, glad to have a storage at this location.
September 3, 2021
Google Public Storage Paul Parker
September 3, 2021
Google Public Storage James Martin
September 3, 2021
Google Public Storage Bichoy B
September 2, 2021
Google Public Storage Arthur Woods
Pat was especially nice to deal with! Although I just started renting my unit all the staff was extremely pleasant to deal with. The property appears to be well kept as well. I highly recommend this site if you ever have some extra items but don't have the space= this is the site you need and should select for sure!!!!!!🙂😉😃🙂
August 31, 2021
Google Public Storage Kathy Kiebel
August 31, 2021
Google Public Storage Donny Gendren
August 31, 2021
Google Public Storage Jordan Rowe
August 31, 2021
Google Public Storage Cali Harden
August 31, 2021
Google Public Storage Arthur Davis
August 31, 2021
Google Public Storage Dennis B
Got me a 10x25 on short notice. First time I ever used a storage unit. On-site Customer service was awesome and the manager assisted me with everything I needed. Would rent here again.
August 30, 2021
Google Public Storage Chase Steinbrunner
Pat was very nice and helpful! Great experience!!
August 30, 2021
Google Public Storage Kendra Bunch
*SEE BOTTOM FOR EDIT* I rented a space for a trailer less than a month ago. I get a call this morning that the trailer has been stolen. Only to find out someone cut the fence and robbed the place. Thinking it would be less likely to be stolen in a storage facility was my mistake. Very disappointing. Up your security Public Storage because this is wildly ridiculous **EDIT** after I made this review, Public Storage contacted me and asked me to take this down as it had misinformation in it. I will not take the post down, but I will correct the misinformation. My company’s trailer was stolen from Public Storage within 2 weeks of it being there, however, the fence was not cut to get in. Instead, the person who stole was another tenant who rents JUST LIKE I DO. Not only this fact, but there were at least 8 other victims over a four day time period. Over a four day time period?! Not so sure this is what Public Storage had in mind as far as this post, but here it is. 🤷🏽‍♀️
August 30, 2021
Google Public Storage Melvina Sweatt
August 30, 2021
Google Public Storage Steve Wood
August 28, 2021
Google Public Storage Victor Carson
August 28, 2021
Google Public Storage Sunshine Pinay Quinoñes
Great customer service
August 28, 2021
Google Public Storage Jayc Mix
August 28, 2021
Google Public Storage Alexis Norwood
The woman there in the office is so sweet, the service was very pleasant.
August 28, 2021
Google Public Storage Deion Billups
August 14, 2021
Google Public Storage Tonja Eagan
August 10, 2021
Google Public Storage Jason Johnson
I hate being lied to; especially, for the purpose of a sale. Back in December, I needed a 5x10 unit to store my motorcycle for the winter. I told the representative I needed 24 hour access. She told me I would have to get area manager approval in order to be granted 24 hour access. I said, OK, let's talk with the area manager. The rep said, don't worry about that now, you can contact them in the Spring when it's riding season. I didn't have a problem with that since I was storing my bike and didn't need 24 hour access right away. Riding season rolls around, and I inquire about 24 hour access. I am told the only lessees granted 24 hour access are ones with their own business. So, I explained the only reason I signed a lease here is for 24 hour access. If I had known I didn't qualify for 24 hour access I NEVER would've signed the lease. I can't be out riding with my friends and then say, sorry, guys, it's 8pm, I have to head to my storage unit before the gates are locked at 9pm! Unfortunately, I couldn't move out of my storage unit until June 1st, and now they're charging me a whole months rent because I moved out on the 1st of the month instead of the last day of the month. I never would've moved out if I wasn't lied to. I explained my situation to two individuals, and they both gave me the same corporate line about cancelling before the first of the month. I explained I never would've signed the lease if I wasn't lied to about 24 access, but to no avail Public Storage wants their money. Public Storage stole 6 months of my money, and wants another months rent due to their cancellation policy. Lessee beware!
August 8, 2021
Google Public Storage Janell Watson
Ms Pat was very professional and explained to me every thing I needed to know about my unit. She was kind and courteous and definitely is very knowledgeable about her job. over all she provided excellent customer service to me. Daria Watson
August 7, 2021
Google Public Storage Mike Kruse
Friendly, helpful staff and an overall great facility. It’s making our move to Indianapolis much easier.
August 7, 2021
Google Public Storage Vicki K
Exemplary customer service at this location from Pat! We’ve had to deal with numerous changes during a recent move and called public storage in hopes of finding some space, and then needed to add another unit, Pat was so patient and helpful, even followed up with us to make sure we would have enough space. She provided exactly the kind of customer service that you always hope for. ThankYou Pat!
August 2, 2021
Google Public Storage Tyrelle Collins
July 31, 2021
Google Public Storage Lashunna Stansberry
Customer service was awesome !
July 29, 2021
Google Public Storage Wesley Rischar
July 24, 2021
Google Public Storage Denitra hudson
Pat was so friendly and very helpful.
July 24, 2021
Google Public Storage Johnny 2414
Pat was amazing and made my day easier as she noticed I was stressed out and was really helpful with an amazing attitude !
July 24, 2021
Google Public Storage Priyanka Saini
This facility is been neat & clean. I found my stuff as is in great shape as they were originally. I fully recommend this facility. Manager is been very polite and helpful.
July 18, 2021
Google Public Storage Marlin Garcia
Pat was very helpful and informative! I had zero clue on storage sizes and dimensions. She made the whole experience a breeze. Thank you Pat! 😊
July 16, 2021
Google Public Storage Burt Jackson
Very nice woman
July 9, 2021
Google Public Storage Leonard Davis
PAT was very knowledgeable and helpful I recommend this storage gr8 customer service
July 5, 2021
Google Public Storage Mac McMechan
Came in with a billing question and Pat was able to help me promptly. Quick, knowledgable, and friendly customer service.
July 3, 2021
Google Public Storage Jessica Healey
Excellent service. Prompt response time to questions. They run a tight ship, which is appreciated when trusting your belongings to them.
July 2, 2021
Google Public Storage Randy Davidson
Was Great experience salesperson was very nice
July 2, 2021
Google Public Storage Joseph Brake
Pat was very accommodating to our needs. Very friendly and easy to work with!
June 17, 2021
Google Public Storage Brian Sanchez
Melissa was the best!! She was nice and took care of everything quickly and precisely. She is the best hands down!
June 12, 2021
Google Public Storage Shynika Hall
Wonderful staff, clean environment, friendly management! They take care of their patrons.
May 8, 2021
Google Public Storage Quincy B
May 7, 2021
Google Public Storage Mr damnright 1
Poor service price hike for no reason and can't tell you why
May 1, 2021
Google Public Storage jamie mendenhall
May 1, 2021
Google Public Storage How Social Is Your Media?
Trish was great and got us setup with the best spot for us!
April 23, 2021
Google Public Storage Mooky Mook
April 18, 2021
Google Public Storage Heather Ballone
Trish was awesome and made the process so easy!
March 26, 2021
Google Public Storage Dj Mr 1800 (Death Before Dishonor)
The staff was so helpful and friendly I’ll recommend this place to my friends
March 8, 2021
Google Public Storage Unmovable Beatz (Unmovable Beatz)
Great customer service and great detailed tattoos lol
March 6, 2021
Google Public Storage Christopher Hamilton
Awesome experience! Trish was super helpful and nice. Definitely glad I selected Public Storage!!!!
February 3, 2021
Google Public Storage THE STAFF
January 5, 2021
Google Public Storage LISA DELAY
Well lit and clean. Staff is very friendly
December 29, 2020
Google Public Storage Tonya Duncan
He was closing 1 hour early, at least I convinced him to go back in and take my payment.
December 19, 2020
Google Public Storage Cherrelle Orr
OMG!!! Mike is the best ever. I was having issues with reserving my unit due to technical difficulties.. He walked me through the process. I came in the next morning to find someone had completed rented the unit! 🤦🏿 He was able to get me aslightky larger unit atbthe SAME price!! I definitely recommened This location.. As I can't speak for the others. Mike.. If you're reading this.. You rock! Merry Christmas
December 10, 2020
Google Public Storage Chris Hancock
Mike was a great help in getting me set up with a storage unit, he went out of his way to make everything a smooth process for my new unit. Great size and a great price!
November 25, 2020
Google Public Storage Arthur Morris
I doubt if you'll find a better manager to deal with than Mike. This guy cares and it shows he's a worker, loves his job his work shows his abilities are more than just a paycheck. Others can learn from him. If something is of concern he takes care of it NOW or keeps you updated as to its progress whether moving or a unit repair. Very clean facility!! I stay at Public Storage partly because Mike is the manager. There's an old saying.."God provides food for his birds, but He doesn't throw it into the nest". This means you work for what you get and Mike definitely earns his customer service stature.Thank you Mike!
October 16, 2020
Google Public Storage Paige Hughes
October 12, 2020
Google Public Storage Stephy Murnane (Jenny)
Terrible.. I tried rent with them. I did a reservation but they didn't. The storage doesn't was ready. And when I was finally going to pay, they said I lost the price promotion.
September 10, 2020
Google Public Storage Fay Winely
It's ok
August 30, 2020
Google Public Storage Donna Gatson
Charles was very curious and nice explained the policy great customer service
August 27, 2020
Google Public Storage Matt Mcc
Linda was very helpful.
August 21, 2020
Google Public Storage Daniel Creed
June 26, 2020
Google Public Storage Van Frazier
June 13, 2020
Google Public Storage fallbreeze63
Love it
June 11, 2020
Google Public Storage Georgio Roddy
May 14, 2020
Google Public Storage J Wells
March 17, 2020
Google Public Storage Mike Yoder
Linda was awesome!!!!
March 11, 2020
Google Public Storage Beth Brown
Felicity worked with us to find the right storage unit for us. The facility was very clean and the whole process was quick and easy.
March 10, 2020
Google Public Storage Sethmose Sumpter Bey (ENOCH OR ENOHEEM)
March 7, 2020
Google Public Storage carlton crockett
January 22, 2020
Google Public Storage catherine Carlisle
January 9, 2020
Google Public Storage Erin Dedert
Mike is the best! So much patience and gave me so much information so I could make the right decision.
December 4, 2019
Google Public Storage Seth Kramp
November 16, 2019
Google Public Storage Tyler
November 11, 2019
Google Public Storage Jacquelyn Eubanks
I was scrambling at the last minute to find a place to store my RV. One phone call and everything fell completely into place in a single day! The employee at the facility, Felicity, assisted me in completing my paperwork, walking me to my reserved parking spot, going over ALL the contract information (she knew the ENTIRE contract from memory) and she made sure I was 100% comfortable leaving my new RV in their care. She was extremely professional and that’s a rare find in ANY business these days. Thank you Felicity. Keep up the great work!
November 10, 2019
Google Public Storage Jaletha Jenkins
November 2, 2019
Google Public Storage Neal Roach
Felicity was extremely helpful and efficient. The property is clean and easily accessible.
October 20, 2019
Google Public Storage Melvin Brown
Good location good service convenient.
September 24, 2019
Google Public Storage Alyssa Huskey
September 5, 2019
Google Public Storage Laurie Parks
I give them a 5 star. Because we were traveling from California and my Step Son found them so we had a place to store Our things till we find A House. Mike was so Helpful and Explained everything. Rented a Unit. Greatful We have a place for our belongings
August 26, 2019
Google Public Storage Nadia abba
August 8, 2019
Google Public Storage Ginger Jefferson
August 8, 2019
Google Public Storage Joanna Smart
July 24, 2019
Google Public Storage Lesa Collins
Friendly, helpful, knowledgeable, priced right, clean,inside and out. I will recomend this place to everyone I know that needs to store things.
June 23, 2019
Google Public Storage lionel crittenden jr.
June 16, 2019
Google Public Storage Carrie Gipson
Took care of all my needs immediately upon arrival!
June 16, 2019
Google Public Storage Don Papa Fall
Storage
June 6, 2019
Google Public Storage Jesse Montego
Stopped by to make my monthly payment and Mike's customer service is excellent, if you are looking for storage stop by and see Mike. Property is well kept and clean.
June 3, 2019
Google Public Storage Sara Thompson
Mike was super helpful and made the process so easy!
June 3, 2019
Google Public Storage Dave
May 29, 2019
Google Public Storage Crazy Girl
Mike was super sweet ! Made things super easy and less stressfull! Come here ask mike if you need storage
May 4, 2019
Google Public Storage Evelyn Rivera
Muy bueno..me encanta..tienen mucho espacio, son amables al atenderlo yla seguridad es buena, lo recomiendo👍
April 19, 2019
Google Public Storage Estaban Medina
I went here after reading the good reviews and i wasn't disapointed mike it's amaizing and a good person like everyone else said. Got my lock at a awesome prize!!! Thanks mike for explaining all with details.
April 6, 2019
Google Public Storage raeia hoggs
MIKE is awesome sauce!! Never got a storage rental before, made the process easy and fast! With a couple laughs 🤗
April 6, 2019
Google Public Storage La Dawn Taylor
Mike the manager is sooo helpful and makes the extra effort to help! And I super appreciate it! Thanks Mike!
March 12, 2019
Google Public Storage jeff barnett
March 1, 2019
Google Public Storage Calvin Blue
March 1, 2019
Google Public Storage Kylene Huler
Felicity was great to deal with. Easy process.
February 26, 2019
Google Public Storage Maria Smietana
Mike was friendly, professional and very efficient. The whole rental process only took about 15 minutes. Property is so amazingly clean and well maintained.
February 15, 2019
Google Public Storage Dennis Mickle
Property Manager was great!!! Mike made everything so easy.
February 14, 2019
Google Public Storage Kathleen Huft
If u need a bldg they have one for u.
February 13, 2019
Google Public Storage JR Vaught
Very reasonable pricing.
February 4, 2019
Google Public Storage abiud espada
Had a great experience in this location very clean very great service!!! Thanks JO!!! For you great service.
February 4, 2019
Google Public Storage Bruce Curry
In recent days, i have been able to move my possessions within the same storage location on 86th Strret. The team, once again, provided great support and encouragement, even going so far as to physically help me move. It was cold and the team expressed genuine concern.
January 12, 2019
Google Public Storage Dede Walker
Jo was AMAZING!! Great customer service and very friendly and helpful!! Greatly appreciated her assistance!!
January 10, 2019
Google Public Storage Burta Eppard
January 4, 2019
Google Public Storage Butch Komisar
I have had a unit here for several years. Mike and Jo are terrific. Always friendly and helpful.
January 2, 2019
Google Public Storage Beth Lineback
The customer service was great and the facility is clean and well maintained.
December 15, 2018
Google Public Storage V S
Helpful and inexpensive.
December 8, 2018
Google Public Storage Renita Freeman
This experience was awesome! Customer service by Mike and Jo was excellent!. Great .
December 7, 2018
Google Public Storage Jeremy “GINO” 2019
December 1, 2018
Google Public Storage Zachary Lankford
I had a wonderful experience thanks to Jo! I would highly recommend this place for your storage needs!
December 1, 2018
Google Public Storage Ashley
Felicity was great! Very thorough, personable and patient. I was a hot mess preparing for my move and she made it a pleasant experience. Great sense of humor too.😊 Fourth time renting with Public Storage over the past 10 years and I'm always taken care of.
November 20, 2018
Google Public Storage Aazoris “bAnthony” Priminent
Friendly
November 18, 2018
Google Public Storage Zack Campbell
Good spot. Jo was very helpful when renting my space
November 11, 2018
Google Public Storage Jorey Luse
Mike got me in to a storage locker quick and easy.
November 6, 2018
Google Public Storage thomas ulmer
Jo is fantastic and w/ Mike's help the move was very successful
November 5, 2018
Google Public Storage Rashaude W.
October 25, 2018
Google Public Storage J Nicole
Jo was so was sweet and helpful. It was a pleasure meeting her. Awesome lady!!!
October 4, 2018
Google Public Storage Joseph Krzywoszyja
Jo is amazing!!! She took care of us!!
October 3, 2018
Google Public Storage Jack Reilly
Jo was awesome at helping me rent a unit.
October 2, 2018
Google Public Storage Scott N
I stopped in to rent a unit for my kids to store their stuff. Jo did an outstanding job going over everything with me and seeing if I had any questions. 5 star customer service!
September 6, 2018
Google Public Storage Tina Turk
September 5, 2018
Google Public Storage Laurae Rettig
Jo was amazing to work with. I just sold my condo and need storage for a year. We stopped by this store on Labor Day to check out prices while my husband and I were in town. I half expected the store to be closed but it was not! Jo showed us 2 10x10 units and then searched for Labor Day discounts and found a special on a 10x15 indoor unit that cost less per month than the 10x10! We weren't planning on signing the lease that day but the deal she found will have substantial savings over the year we will need the unit. She treated us like family. The facility is incredibly clean and the manager lives on site. I feel very safe storing my belongings here.
September 4, 2018
Google Public Storage Beth Weaver
Jo is fun and fantastic. Feel great knowing she is there. Thank you!
September 3, 2018
Google Public Storage catinia dycus
I absolutely love Mrs. Jo! She is a very pleasant and caring person. She was very helpful in explaining how I could utilize my storage space. Such a huge blessing to this establishment, if you need someone to take their time with you on choosing the proper storage unit, please go and see Mrs. Jo. She was a BIG HELP !!!!
September 2, 2018
Google Public Storage Keeba Major
Mrs. Jo was very helpful with the process of getting a storage unit and explaining the details of it all
September 1, 2018
Google Public Storage Randal Johnson
I’m extremely satisfied with the customer service at public storage. Mike and Jo were so friendly and helpful! I’m definitely feeling less stress about my move.
August 21, 2018
Google Public Storage David Selim
August 17, 2018
Google Public Storage Mr Sanders
Jo was very helpful to me👍👍
August 3, 2018
Public Storage Teach a Kid to Fish
My question is simple...why aren't more businesses as organized and professional as this particular Public Storage? Great attitude - Yolanda really knows how to run a business! My hat's off to you!!!
August 2, 2018
Google Public Storage Terrion Tunstall
I meet a lady name Ms. Jo she took care of me yesterday not only was she beautiful on the outside all so on the inside she has an outstanding attitude and her customer service was wonderful we need more people like her working in the public.
August 2, 2018
Google Public Storage Grateful Client
The Public Storage on West 86th Street was superb and an enjoyable experience. The grounds were clean, staff helpful, enthusiastic and knowledgeable. When I was looking for a storage location they helped me define the appropriate sized unit so I didn't over pay. We rented the same unit for about 4 years and never once saw evidence of vermin and the grounds were always clean. We had several moves to and from college and the our efforts were streamlined with the packing and moving supplies available in the main office; one stop shopping. the billing and notification via e-mail was timely and informative and never excessive. In summary, a great experience with help always available. What's not to love about that!
July 17, 2018
Google Public Storage alvinrandle
Absolutely wonderful customer service This guys is great for and to your customers!
July 13, 2018
Google Public Storage michelle fisher
Quick and cheap and they are very polite
July 13, 2018
Google Public Storage Tim Stewart
Wonderful service and very informative. Jo was very quick and efficient. Would definitely recommend for your storage needs.
July 9, 2018
Google Public Storage Karen Ratzman
July 6, 2018
Google Public Storage Dorothy Black-Hill
This is my review of Joe and a public storage on 86th Street I just wanted to know that you know that all you guys have been good to me and I appreciate everything that you're has done and taken care of me as a customer . And I would recommend Public Storage to friends and family.
July 4, 2018
Google Public Storage Jerome Webb
June 6, 2018
Google Public Storage Deedee Klotz
I was very motivated by the "Summer Special" 😎 Jo was extremely helpful and very personable 💞 A true asset to Public Storage 💥
June 5, 2018
Google Public Storage Anissa Allen
Jo was very helpful she had very good customer service would recommend this facility to anyone who would like to have a great experience with getting a storage.
May 13, 2018
Google Public Storage Heather Krone
JO was incredible and made sure I had exactly what I needed. She made sure I was comfortable with everything and was happy. Incredible service!
May 12, 2018
Google Public Storage Dawn Hopkins
I came in looking for a small cheap unit and Jo Was able to get me a bigger unit for a great price. Thank you so much Jo!!!! 😁
April 14, 2018
Google Public Storage Jill Wlkes
Great service this morning from Mike and Jo! Easy leasing process and reasonable price. Already loving my experience here as a new customer!
April 13, 2018
Google Public Storage John Durrett
JO & Mike are really good people that are very nice and very helpful I would recommend this side for anyone that's looking for a storage facility
April 7, 2018
Google Public Storage HallChambers1NKSA HallChambers1NKSA
Mike was very helpful, friendly, polite and reassuring about safety. I feel I made the right choice.
April 3, 2018
Google Public Storage Pamela Russell
Thank you, Jo, for great service. I got a great discount for booking online, and Jo made it very easy to find the right unit for me and get me settled in. Great service, friendly office, easy process. Thanks!
April 1, 2018
Google Public Storage Lisa Stiles
Jo was great and SO helpful!!!
March 26, 2018
Google Public Storage Tarina JoyLove
March 24, 2018
Google Public Storage Cherese Bush
March 22, 2018
Google Public Storage Ray Brown
I like this storage facility, because staff members are really helpful, mike and jo are great people
March 18, 2018
Google Public Storage Tyrone White
March 16, 2018
Google Public Storage Kristen Gephart
Rented a unit today. I was 100% impressed at the TOP NOTCH service we were given today. Jo was stellar! I'll be recommending this place to everyone!! She is definitely a WONDERFUL asset to the customer service community! I was so impressed I dont even care what it costs!
March 10, 2018
Google Public Storage Cassandra Brown
3/5/18 I loved Jo. She was so helpful. Every bit knock your socks off customer service. Great experience. 3/6/18 I had to rent a smaller unit today and this time Mike helped me. I see the knock your socks off customer service is the mission here. Mike was very nice and accommodating going above and beyond to give me a great savings!! I will definitely recommend the 86th street location.
March 6, 2018
Google Public Storage Brian Scott
Mike and Jo in the office are always extremely helpful and kind. Been a customer for almost 12 years at this location.
March 3, 2018
Google Public Storage frank imperio
Jo my representative was very helpful with my setup and unit
February 23, 2018
Google Public Storage Tasha Downey
February 10, 2018
Google Public Storage Anita Berger
Polite and honest staff are very helpful. Grounds are kept nicely. Highly recommend.
February 7, 2018
Google Public Storage Monica Gordon
Jo was the best helper for me. She is a very patient and loving person... She's a keeper and I will recommend this location
February 7, 2018
Google Public Storage Karen Caswelch
We had a unit here 3 years ago, and everything was great. Jo gave fantastic advice as we were in the process of selling our huge home (and needed to declutter) and then move to a TINY apartment. The boxes all held up extremely well. We came back this year and to our surprise, there was Jo, still giving us fantastic advice on storage. When we're in Indianapolis, this is our go-to place for storage and storage supplies.
February 3, 2018
Google Public Storage David Thompson
This an awsome place! Best I ever rented from and the people are very professional and respectful. Mike is awsome and very detailed with everything. Highly recommend this place to anyone
February 2, 2018
Google Public Storage NappyBoy 317
Mike is awesome!! Bought a few boxes and he got me and my family just what we were looking for! I would definitely suggest EVERYONE planning to move, to do business with him. Great service!
January 17, 2018
Google Public Storage Kelli Mcdaniels
Jennifer is amazing..she was very helpful and knowledgeable and helped me arrange for storage for my Sports for the winter. Excellent Customer Service. Visit the site for great service!
January 14, 2018
Google Public Storage Robinson Royale
Staff was very friendly and patient with us
January 7, 2018
Google Public Storage Vee
Ms Jo was absolutely excellent. She was more than patient and helpful, also very encouraging. 💝
January 2, 2018
Google Public Storage Chi Blackburn
Diana and Jennifer they are courteous and well disciplined. They were very professional and very pleasant.
December 30, 2017
Google Public Storage Bryan Blankenship
December 11, 2017
Google Public Storage amare knight
Jo has the best customer service In the world I would definitely recommend this location to anyone needing storage.
December 11, 2017
Google Public Storage Helen Blankenship
Willing to work with customers
December 10, 2017
Google Public Storage Brian Decker
Outstanding and very friendly service! Thank you Jo for all of your help. You made it very easy.
December 9, 2017
Google Public Storage Greg Lambert
December 2, 2017
Google Public Storage Dana Daon
Jo & Aarien were super helpful, & made moving a joyous experience. Will definitely come back & pray these too are working the front counter, when or if I ever need to rent again!
November 23, 2017
Google Public Storage Phyllis Logan
October 26, 2017
Google Public Storage Mohammed Ali
October 20, 2017
Google Public Storage Brieanna Johnson
Mike did an excellent job wonderful customer service
October 11, 2017
Google Public Storage Trevor Hayes
Ms jo was very helpful with our storage unit by providing with a above and beyond service I will recommend her to friends and family and the facility
October 1, 2017
Google Public Storage Jenn Crockett
Everytime I go in.. the associates are always very friendly. Especially Jo!!
September 30, 2017
Google Public Storage Michelle Vanover
Jo was very helpful and accommodating while assisting me with my storage selection. I am grateful to be met with such friendly staff who is able to pass along helpful advice and answer any questions as needed. Kuddos to an A+ team!
September 24, 2017
Google Public Storage a k
September 20, 2017
Google Public Storage venkat krishna
Great service. Good Job
September 16, 2017
Google Public Storage James Ostrognai
Renting the unit was a very positive experience. Mike, the manager, was friendly; yet very professional. I particularly liked the fact that most of the paperwork could be done on-line. The facility is clean, and the security seems first rate. Kudos to Mike and his team.
September 7, 2017
Google Public Storage Gregory Martin
Mike is the best guy ever! He took very good care of me while in the store. He was very informative and very helpful. I recommend anyone looking for a storage facility to come see mike on 86th St location. Best guy ever! Thanks again mike!
August 27, 2017
Google Public Storage Greg Enas
Very friendly, prompt, and efficient office staff; very clean storage units
August 14, 2017
Google Public Storage Junk Box Mike Calvert
August 12, 2017
Google Public Storage Lisa Rupp
I was very pleased to find this location for storing my RV. It's conveniently located. Mike was extremely thorough in explaining everything and was extraordinarily courteous and polite. It's nice to get great customer service!
August 8, 2017
Google Public Storage Robin Pierce
I came in to rent a unit. The manager was great and answered all my questions. Very helpful, I am new to the area and he recommended some restaurants I should try.
July 28, 2017
Google Public Storage Martin McFarland
Signed up for two units and Madge did a great job walking me through the process. First rate service!
July 14, 2017
Google Public Storage Judy Hamm
Clean. Easy access
July 7, 2017
Google Public Storage PAT B.
Jo and Mike are the best professionals in the storage business that I ever ever encountered in my life. I will recommend you seeing them today for your storage needs.
June 18, 2017
Google Public Storage Jesse W.
June 4, 2017
Google Public Storage Darlene Smith
I received Awsome customer sevice from Jo. she is polite and extremly knowledgeable. She put my mid at ease about the security of this facility as well. will definatly recommend you for storage needs.
June 2, 2017
Google Public Storage Daenicesha Heckard
Great location and staff! Ask for Mike he was great
May 1, 2017
Google Public Storage Elicia Johnson
Mike was great!!
May 1, 2017
Google Public Storage Dajuan JINGLES
Jo was awesome in assisting me on the hetic day that I was having.
May 1, 2017
Google Public Storage Alexis Watt
April 18, 2017
Google Public Storage A G
Super expensive and not clean. My belongings got filthy. Moving out asap.
March 12, 2017
Google Public Storage Lisa Wilcoxson
I love joshe was awesome and help me with everything. good customer service for jo.My name is Lisa wilcoxson
March 9, 2017
Google Public Storage LD Wilson
close convenient and great people like Mike to answer any questions and offer assistance when needed. Also best price of any.
March 9, 2017
Google Public Storage Barbara Davis
My Experience At This Location Has Always Been Fantastic, The Staff Is So Professional And Thoughtful 😊
March 6, 2017
Google Public Storage Junie McBucks
Jo has very great customer service and is kind and friendly. My experience was great and I'll recommend public storage to everyone I know.
February 20, 2017
Google Public Storage Adam E
Rate raise very often, sometimes twice a year. The unit I had seemed to retain water or had water drainage issues as everything stayed pretty damp. May be a decent deal if you plan on only storing less than a year. Can only access till 9pm.
February 1, 2017
Google Public Storage Aris Randall
Jo was very helpful and knowledgeable in assisting in my storage needs. I would recomend this location.
February 1, 2017
Google Public Storage Steve Patton
Mike and JO are absolutely second to none...some of the best customer service I've ever received in any service industry....I've wanted for nothing.... I highly recommend this storage property
January 5, 2017
Google Public Storage Bo Redmon
I had no trouble with getting my unit today. Mike was very helpful & respectful. He was able to answer all my questions and just made it a breeze through everything.
January 5, 2017
Google Public Storage Jay Yvonne
Jo was great. Always so friendly and helpful. Will use again in the future
December 19, 2016
Google Public Storage Sarah Burke
Jo was fantastic. Very happy with our first storage experience.
December 1, 2016
Google Public Storage Ticketman 84
Jo, Mike and Abby are a awesome team to have when it comes to storage needs. I would recommend this place to anyone.
November 5, 2016
Google Public Storage lenna ann shores
My experience here was very pleasant ,prompt,and quite convenient. Jo was very helpful professional and nice to me and my family. I would definitely come here again and refer people about public storage. God bless
October 1, 2016
Google Public Storage Mark Valles
October 1, 2016
Google Public Storage Cortney Morrison
September 11, 2016
Google Public Storage Linda Lewis
Great help today from Jo when I visited my locker for the first time in three years. I live in China (why I have the locker!) and was in Indianapolis just for the day. The lock was rusted - Jo got the lock undone and gave me a new lock. She noticed the door was broken and offered to get the manager to look at it and decide whether to fix it now or wait until next time I opened it. She got emergency contact information for me and told me how do an on-line account. I was so grateful Jo was there when I showed up; I really feel so much more comfortable knowing someone at Public Storage cares about my stuff and is responsive to my needs.
September 6, 2016
Google Public Storage Ro The Retail Queen
closes early
September 2, 2016
Google Public Storage Sunee Fleshman
Abby is incredible! She was so wonderful-best customer service
August 8, 2016
Google Public Storage Sara Paolantonio
I had to clear out my family's home. It has taken a year to do this as I live in Florida. Jo and Abby helped me through the whole process. My things were in storage for a total of 10 months. On my last 3 trips I began sorting out the items to keep, sell or trash. Most of the work was done in June and July. Air temperatures were from 70--95. All of the work was outside of the unit because the inside temp was over 100 degrees. Jo and Abby checked up on me constantly. They made sure I had enough water. They both are very knowledgeable of the business. They were courteous and accommodating when I had question. This Public Storage on 86th Street is well run. I would use them again if the need arises. Thank you Jo and Abby.
August 5, 2016
Google Public Storage Kimberly Boykin
Jo was wonderful her customer service etiquette was five stars.
July 24, 2016
Google Public Storage Sjlante Morris
Brittany and Jo were very helpful. They made sure that I selected the correct size storage unit along with all of the boxes and protection items I needed. I definitely feel like my items will be safe.
July 10, 2016
Google Public Storage Angela Thomas
I recommend the use of this service at this location Jo is amazing very compassionate gives great service advice help me get the information I needed she's also training Miss Gina both of these ladies are amazing I recommend that everyone received this type of treatment at the public storage
July 1, 2016
Google Public Storage Jacquie Richeson
Sold my house the first day on the market and had to pack quickly. We've stopped in the last two days and have purchased lots of boxes. The ladies in the office were wonderful and helped us decide on what we needed. Nowhere else will they help you lug giant packages of boxes out to your car.
June 8, 2016
Google Public Storage Rachel Hudson
Abby was great I came in for boxes a few weeks ago and she got me everything I needed for my move. Thanks abby!!
June 8, 2016
Google Public Storage Brandon Yowell
June 8, 2016
Google Public Storage Simone Thomas
Easy service! And the office personnel is awesome. Especially Abby, very nice and polite
May 23, 2016
Google Public Storage TaWanda Mathis
Abby is awesome property is clean xool beans professional polite and very resourceful. Will recommend definitely.
May 20, 2016
Google Public Storage Megan Nagy
Public storage is a great storage company that really helps with the entire moving process. They have online reservations and promotions. Property Manager was extremely knowledgeable and helpful.
May 18, 2016
Google Public Storage Michael Capan
Jo was wonderful in helping open a new unit. She made it very easy and she is a pleasure to work with! Highly recommend!
May 18, 2016
Google Public Storage Daniel Baker
I came in last minute completely unprepared and the staff was really amazing. Abby took the time to explain the different options and show me around. She suggested how to place things in the space and keep my things in good condition. I was unsure about renting so she made a reservation and scheduled a follow up call. I am renting this weekend and have been impressed with their follow through and professional presentations.
May 16, 2016
Google Public Storage Jeff Morrison
Abby and staff I've talked to thus far was knowledgeable and very friendly. I will always use Public Storage to store my work trucks.
May 7, 2016
Google Public Storage Brandon Wenger
Joe is extremely helpful and knowledgable
April 2, 2016
Google Public Storage Michelle Spence
Jo was wonderful! She was helpful, knowledgeable and pleasant! Thank you!
April 1, 2016
Google Public Storage Michael Jones
Jo was awsome, came into office to rent a 2nd unit
March 18, 2016
Google Public Storage shannon hoblit
Great job Jo! Happy to be here. Seamless process.
March 16, 2016
Google Public Storage Corey L
This location is right across the street from my office. I stopped in to get a few supplies for my upcoming move out of state. Abby was super nice & helpful. I was super indecisive about what I wanted and changed my mind several times, but she was patient & understanding. Their prices were also very comparable to Amazon's. If I need anything else for my move, I would definitely go back.
March 5, 2016
Google Public Storage Gerald Miller
Jo and Abby are fabulous. I walked in at a busy period. Talk about grace under pressure.
February 29, 2016
Google Public Storage Danielle Recker
Abby helped me find exactly what I needed
February 15, 2016
Google Public Storage Abby Fox
Jo was great and was very helpful!! Great customer service. I would recommend them to anyone!
February 13, 2016
Google Public Storage JoAnn Ferguson
Jo is Amazing! Very helpful and Knowledgeable.We need a Jo in every location!!!!Keep up the great work!
January 19, 2016
Google Public Storage Carly Keeley
Jo has been awesome with everything that we needed. Would recommend her and this storage place to anyone I know. Can not wait to start moving into this area. Thanks for everything Jo.
January 4, 2016
Google Public Storage Tricia Farmer
Jo was amazing with helping me get a storage..!!!
December 25, 2015
Google Public Storage Becca Ach
I felt bad for stopping in on Christmas Eve but the lady working, Abby was so nice. She walked me through the rental requirements and got me set up with clothing boxes.
December 18, 2015
Google Public Storage Angi Hill
Great service and dealt with my limited timeline professionally. Jo and Abby definitely went above and beyond. I am very happy with my storage choice and look forward to using them for years to come.
December 17, 2015
Google Public Storage Jeannette Hernandez
I went in and a woman named Jo helped me decide what I needed. She was extremely helpful and friendly and not just with me because several people came in and out and she was great with everyone
November 19, 2015
Google Public Storage lisa norwood
Jo is awesome! Always very professional and makes you feel like family. Never had anyone treat me any way but awesome. The staff is very knowledgeable and able to address any questions or concerns I have had.
November 1, 2015
Google Public Storage Arend Abel
We just rented our storage unit to prepare for a move. Jo, who helped us was excellent. She explained everything thoroughly and helped us choose the right unit for our needs. She was also very friendly and personable. All around a great experience.
October 8, 2015
Google Public Storage Leslie Carpenter
Madge and Jo are such a delight! They have been extremely helpful in every aspect of my purchasing a storage unit.
October 8, 2015
Google Public Storage David Montieth
Jo and Charlene helped us orchestrate a complex transaction. They made sure everything went smoothly . They were very knowledgable and helpful in moving our entire household into an appropriately sized unit.
October 3, 2015
Google Public Storage Bianca Barbour
I loved the workers. . Good clean facility. . Soooo nice. I highly recommend this company. !!!!! Kaitlyn was adorable. . And so helpful!!!! .. thanks.
September 18, 2015
Google Public Storage I SEE YOU
Sherri was absolutely amazing helping me with this move. Great directions and explainations. Great customer service.
September 10, 2015
Google Public Storage Tom Vargas
Jo's help in acquiring the storage space I needed was second to none. She truly bent over backwards in helping me with minor details regarding my space. I highly recommend her and this establishment for anyone needing a storage space.
August 20, 2015
Google Public Storage G
They stayed open for us when we were running late
August 15, 2015
Google Public Storage Latisha Duncan
Sherri and kaitlyn was very awesome!!!!!!
August 6, 2015
Google Public Storage Tonya Williamson
Awesome! Sherri & Madge
August 6, 2015
Google Public Storage Dreama Love
Really appreciated Sherri and Madge's help with my recent move and need for storage. They were always friendly and helpful in every way...I bought boxes from them (they helped me get the right sizes and best deals); got their advice on the size and type of units I needed; and really appreciate the clean, climate controlled units I'm using. Couldn't have made my recent move without their help! This is a great site with a professional, competent and service-oriented team--I couldn't have asked for better service. Thanks so much!
August 2, 2015
Google Public Storage Tracy Hostetter
Just rented a unit with you today. Kaitlyn was absolutely wonderful. and very helpful and professional! Sherri was terrific as well. Just a wonderful group you have. Great customer service! Thank you Kaitlyn!
July 3, 2015
Google Public Storage Caleb French
I recently visited this location to lease a unit, and received great customer service from Jo!
July 3, 2015
Google Public Storage KRISTIN CLEMENTS
Jo was extremely helpful even with the computers being down. She made sure every customer was taken care of.
July 2, 2015
Google Public Storage Rob Nickson
Sherri and madge were great!!! Terrific customer service
June 9, 2015
Google Public Storage Keya W
This is my second time using this facility. The manager Sherri and Madge are extra helpful and friendly. The storage units are reasonably priced, clean, and easily accessed. Plus the area is secure and quiet. I would definitely recommend.
June 1, 2015
Google Public Storage Leah Davis
Very pleased! Sherri was very friendly, efficient and professional!
May 7, 2015
Google Public Storage Kyal Thomas
Sherri was awesome and I am excited to have my unit!
May 2, 2015
Google Public Storage LeeAnn S
This was our first experience with renting a storage unit and it couldn't have gone better! Jo was fabulous at explaining the process, assessing our needs and showing us a couple units. She was very patient, offered helpful information and answered all of our questions. I wish more businesses had such wonderful customer service!
May 1, 2015
Google Public Storage Brad Esch
Great service
April 27, 2015
Google Public Storage Tyler Bash
Frank was incredibly helpful. Very pleased also only $1for the first month👍👍🏽👍🏿
April 24, 2015
Google Public Storage Cheryl Jones
The ladies at the public storage I go to are awesome! Sherri, Madge, Jo. Are definitely the queens of courtesy and respect. They have been so kind and patient to me ever since I have had a unit here. I love and appreciate you all. Please don't ever leave or change.!!!
April 4, 2015
Google Public Storage Eydie Malone
I love this location! There's always a smile a helpful person behind the counter, especially Ms. Jo Mott! She's always helpful. I overheard her conversation with another customer this afternoon and she got me so inspired and hopeful. I just appreciate her caring more about the person's than merely about our rental space.
April 4, 2015
Google Public Storage David Scott
Not sure how renting of storage space could be better - aside from the call center conversation for info. Rep. Jo was outstanding in offering complete explanation of contract & bill right on thru allowing preview of unit and entry process. Sherri was also very helpful in explaining charges. Together, these 2 women made me & my son feel welcome and satisfied. Hands down, the best experience I've ever had in history of renting storage space. Clean space, ensured satisfaction, safe & secure, available & very approachable staff. Very reasonable rates. Perfect experience!! Thank you Jo & Sherri!!
March 26, 2015
Google Public Storage Lori Clements
Sherri and Jo are so awesome. They provide the needed info to every question and they are always checking and reviewing the property. I am in my storage quite often and love that the place is so well cared for. I cannot say enough about the time efficient and professional friendly manner that is always the norm at this facility. Thanks Lori Sadowski the traveling nanny!
March 17, 2015
Google Public Storage andrea heskett
I've ended up getting 3 storage units in under a year. I have had the privilege to work with Sherri, Madge, and Jo. All wonderful ladies and have great customer service. Thanks so much.
March 12, 2015
Google Public Storage Robert Harris
Sherri and Jo are awesome!!! Sherri took me around to three different units to make sure I found one that worked for what needed. She knew my budget and came in under that... that is great customer service. Thank you!!!!
March 4, 2015
Google Public Storage John Navarro
First time renting a personal storage unit and customer service rep Eric explained all of my available options (unit sizes, costs, etc.) over the phone. Once at the property, manager Jo had most of my information already so the lease signup process was fairly quick (about 20 minutes to see the unit and get my access codes and keys). Jo was very helpful and thorough and answered all of my questions. The property itself is well kept and the storage unit looks secure. This location was chosen because of its easy access to I-465.
February 20, 2015
Google Public Storage anthony Wilson
I have been a tenant for 5 years. Sherri and Jo have always been the best. They are worth their weight in gold.
January 25, 2015
Google Public Storage sara mark
I was greeted by Jo at the property. She was exceptionally knowledgeable, friendly and helpful. She made sure I selected a properly sized unit and had all materials and supplies necessary for a smooth move into storage. She also shared some tips and hints for keeping my things safe, dry and protected. She couldn't have been more helpful and pleasant. Best service experience in recent memory!
January 9, 2015
Google Public Storage Sarah Hurley
I have had an extremely unpleasant experience during my time renting from Public Storage. This first time I stopped at this location, I was assisted by Jo. While she was pleasant, it took more than 45 minutes to just obtain basic information. I was made to wait, even when I was first in line, every time a current customer came in, just because I was not yet a renter. I was also asked to wait while Jo took a bathroom break. I was informed at that first visit that I could reserve the space online, and when I came in to sign my lease, I would have minimal wait time. This was not the case. The day I signed my lease, I again had to spend an hour at the location. This time I was assisted by Sherry, who again asked me I could wait while she took a bathroom break. I was then informed that she was on a juice cleanse, and sometimes she just had to go, and if I had been a male customer, she would not ask, but since we were both women, would I mind? Regardless of my gender, as a customer, I have no interest in your bathroom habits. Please do not share this with me. Today, I received a phone call from Sherry informing me of an issue with an online payment. Apparently there was some sort of computer error or typo when I made my payment and it did not go through. I was informed that I would be charged a late fee for this error. I asked when they were informed that there was an issue, and she told me first thing this morning. I was not contacted until 5:15pm on a Friday. If you were informed first thing this morning, why wasn't I? I asked again about the late fee, and was told that I had two occasions where I could verify the payment information online, so it was my fault that the information was not correct. I felt that I was be treated like an idiot, as her tone was extremely condescending. During today's fiasco, my emergency contact was called! I was asked for an emergency contact when I signed my lease in case something happened to my unit (like a flood or break in) and I was not reachable. I gave my mother's information. I was told they would not contact this person for any other reason. However, my mother was called today in regards to my payment! She was told that they could not reach me (after I just spoken to Sherry). My mother asked some questions, and was given personal account information, without being asked for any verification. She was told that my payment did not go through, and a comment was even made, "Sometimes our kids just don't do what they are supposed to, do they?" I really hope someone contacts me in regards to this review, because I could not be more unhappy with my service as a Public Storage customer!!
December 18, 2014
Google Public Storage Todd Ebbert
Customer service is terrific! Ladies go out of their way to answer questions and concerns. I like that a person lives on site as added security, the facility is clean and safe. Will recommend to friends.
December 17, 2014
Google Public Storage Sean Dixon
Sherri and Madge are exceptional staff and were very helpful in my decision to rent a unit at this storage facility. They are very knowledgeable and provided great customer service. The facility looked well maintained and secure. I would recommend this facility to anyone if they need to rent a storage unit.
December 1, 2014
Google Public Storage David Cantwell
Delightful experience being helped by Sherri and Jo! Recommended highly!
November 8, 2014
Google Public Storage Heather Meeker
Sherri was wonderful :)
November 7, 2014
Google Public Storage Jennifer Moy
Sherri and Jo could not have been friendlier and more helpful. The renting process went quite smoothly and I am very pleased with my storage unit. The complex is clean and welcoming. Definitely recommend!
October 14, 2014
Google Public Storage Jeremiah Higgason
Jo was very helpful! She was knowledgeable and worked fast. Definitely recommend this location. The units were clean and the staff helpful!
October 4, 2014
Google Public Storage Kimberly A.
The staff has always been very friendly & helpful, keep up the good work
October 3, 2014
Google Public Storage Leslie Chambers
We worked with Jo at property number 07039 and she was wonderful! She very informative, showed us the storage unit that would fit our needs the best and explained the safety and security that came with public storage. She talked about different prices and different options but never pressured us into something that wouldn't fit our needs. Jo is awesome!!!!
October 1, 2014
Google Public Storage Pete Emmert
September 8, 2014
Google Public Storage Nicole Henderson
I had a great experience at this location. Jo at the front desk was nice, pleasant, and get knowledgeable about the business and MY needs! Customer service at it's finest. The prices were affordable as well. Thanks again, Jo.
September 2, 2014
Google Public Storage Ferguson Mayfield
Excellent Service Thanks Sherri and Jo
August 12, 2014
Google Public Storage Gregory Hamilton
I rented a unit there recently and Jo was extremely helpful in my purchase!
August 6, 2014
Google Public Storage Samantha Johnson
Sherri was awsome.
August 5, 2014
Google Public Storage April O'Donnell
Excellent service from Sherri!!
August 4, 2014
Google Public Storage Mary Cramer
Sherrie and jo were very helpful with my recent problem paying my bill online. Thanks for your friendly help! Its nice to get real customer service.
July 31, 2014
Google Public Storage Niquita Stephenson
I was helped by Sherri and she was very helpful and courteous for the duration of the process. There were a couple of people ahead of me but she got them taken care of efficiently while acknowledging me of my wait time; which might I add was minimal. She stated that if I ever needed anything or had any trouble to just give her a shout (not literally) and she would do what she could to get the problem/ situation taken care. The only reason I am giving this a four is because my storage unit was bent at the top from the last people that used it and I could see a potential threat but once I informed her of my issue; she said it would be fixed.
July 27, 2014
Google Public Storage Reed Drake
We have had a storage unit at this location for several years. We had a climate controlled unit, and the building was always well maintained. We never had any issues with the unit. Access to the property was controlled via a keypad which opened the gate. There was always a cart in the unit to help transport items between the car and the storage unit. The office staff was always very helpful and supportive.
July 23, 2014
Google Public Storage Vona M
The ladies at this location were extremely helpful. My husband and I were in a bit of a crunch and Mrs. Jo helped in every way possible to make the experience smooth. She was very kind, helpful and understanding of our situation. We appreciate her and the company for all there help. They are awesome. Thank you Mrs. Jo, keep up the great service.
June 9, 2014
Google Public Storage Michele McGlothin
This is my second experience using this facility and I have to say this has been THE BEST ps I've ever used and I'm a long time customer! ! Sherri is GREAT!!
June 4, 2014
Google Public Storage Cindy Schroeder
I don't know what I would have done without Jo and Sherrie. They were very informative, helpful and efficient. They made a rough spot smooth. It was such a relief to have something in this process go right. And to have nice ladies on top of it was icing on the cake. Thank you!
June 2, 2014
Google Public Storage Dave Jackson
Super friendly, Very Helpful. The lock was accidently left off, they secured the unit and called to let us know. Both Ladies super nice.
May 21, 2014
Google Public Storage Jamie Felton
sherri and staff was awsome... every friendly and caring people
May 18, 2014
Google Public Storage Jonathon Harden
Jo helped my girlfriend and I with all of our wants and needs, clean area, and helpful employees, made our visit highly enjoyable!
May 12, 2014
Google Public Storage kyle hedges
Jo was great and helped me find exactly what i wanted If you need some storage this is your place great customer service thanks again Jo you were amazing.
May 4, 2014
Google Public Storage Kristen Stranko
Jo was very helpful! The facility was clean and safe. It's a very affordable option for storage on the north side.
April 23, 2014
Google Public Storage Catheryne Pully
Jo was delightful, very helpful and friendly. I visited other storage places after I went to Public Storage, and I came back because I liked her customer service, and because of the great internet deals.
April 13, 2014
Google Public Storage Libby Gwinn
My son and I are repeat customers. They both make you feel right at home and make you feel like family; are diligent in keeping your storage safe; very alert to help you when you have problems (within reason, it is a business). They are just delightful.
April 12, 2014
Google Public Storage Laurent Kitzinger
I rented a storage today from this Public Storage location. Jo has been very helpful and friendly during the whole process. She made sure that everything was ok and made improvement suggestions without being pushy if there were coming at a cost. overall an amazing experience. I would definitely recommend this location to any one in need for storage in the area!
April 7, 2014
Google Public Storage Shyla Ratcliff
When I went in to apply for my storage unit, a wonderful lady named Jo helped me out! She was very professional and also very sweet. She shown me a couple storage units to best fit my price range. I'm very satisfied with the security around the place, and feeling like my stuff is in safe keeping. I appreciate all the help I have received from Jo!
April 6, 2014
Google Public Storage Sydni Thompson
I went in to inquire about renting a unit. Both ladies acknowledged me when I came in the door and were both very friendly. However, Jo was the one who assisted me. She was very helpful, and knowledgeable. She offered exceptional customer service which is rare now and days. Because of Jo, I decided to rent my unit from this locations. Sheena
April 2, 2014
Google Public Storage Stephanie Exter
Have been a customer at the 86th Street location for about 2 years and could not be more pleased. Not only are the grounds and facility clean and accessible, but the price is right. Also the personal service is great. Jo has provided a pleasant phone experience with her knowledge and understanding of storing some of my belongings. She clearly made it all work out without any problems! I so appreciate Jo and Public Storage on W 86th St. and give them high reviews in all areas. You will not be disappointed!
March 30, 2014
Google Public Storage Edward Bailey
Sherri wad customer service representative. Great through the entire process.
March 25, 2014
Google Public Storage Ebony Love
Had a great experience, and Jo helped me find the perfect storage space for my items. Would recommend this location and Jo for your storage needs.
March 15, 2014
Google Public Storage Jon Thompson
Excellent Customer Service by Sherri.
March 15, 2014
Google Public Storage Darlene Carpenter
Sherri was the best. She knew us before I ever said anything was very friendly and helpful at a time went we need
March 14, 2014
Google Public Storage Lucia Perez
Sherri was awesome. She provided me with 5 star service.
March 11, 2014
Google Public Storage Darius Godwin
The Public Storage on 86th Street has great service and rates. I was attempting to rent a space but there were few available. Jo was able to assist me with finding a proper unit. It was great. She had patience as we were able to find one that fit my needs. Also, the rates are excellent. Online specials are great and they walk you through the process. No gimmicks, hefty fees, or uncertainties. I would highly recommend Public Storage! I am a repeat customer.
March 8, 2014
Google Public Storage Toran Evans
Jo was awesome! Very helpful and patient!
March 6, 2014
Google Public Storage Tim Shaheen
This office is tops. Jo did a great job finding what would suit my needs best. Sherri was very helpful upon my return
March 6, 2014
Google Public Storage Larry Jimison
Sherri always provides the most professional customer service and makes sure that my storage needs are met. She is the reason I have been a customer for four years and will not go anywhere else.
March 5, 2014
Google Public Storage Kara Morgan
We have been renting a storage unit from this property for about 4 years now. They helped us determine what size of a unit we needed. We were able to purchase boxes,tape,etc.! The property is always clean and well maintained. The Property Manager Sherri is always so friendly and helpful. THANK YOU PUBLIC STORAGE FOR YOUR AWESOME SERVICE!!!
March 1, 2014
Google Public Storage pat Treadwell
The staff are extremely friendly especially Sherri and Jo. I would not move my storage unit to any other facility
March 1, 2014
Google Public Storage Edward Gossman
I dealt with Jo and Sherri and was very pleased. I was able to get the size of unit I wanted and take advantage of the first month for a dollar special, which was perfect for me. I would recommend them to anyone. Ed
March 1, 2014
Google Public Storage Tony smith
Great service from JO & SHERRI
February 25, 2014
Google Public Storage David Swanson
Jo and Sherri were very helpful as I rented out our second storage. Jo went out of her way to help me unlock one of our personal locks that was frozen. Both were very pleasant and knowledgeable.
February 20, 2014
Google Public Storage Jeffery Moore
When we called Sherrie was most helpful when it came to finding us the best deal for what we needed by suggesting that we reserve our unit online to take advantage of the special offer for online rentals. She was also very helpful obtaining larger unit when we realized the unit we had rented was too small. When we arrived to move into our unit we were greeted by Jo. Jo was great about explaining everything we needed to know. All in all the staff was very helpful and friendly, and the location was convenient. I would gladly recommend this location to anyone who needs a storage in this area.
February 18, 2014
Google Public Storage Mark Barton
Jo and Sherri make you feel like Family. They know your name...which is most important to me. The store and grounds are neat and clean. Easy access in/out of the property. I Highly recommend Public Storage at 4305 W. 86th St. Give Jo and Sherri a call today! :)
February 16, 2014
Google Public Storage Tim G
The ladies here first come off as overbearing grandmothers - insistently 'helpful' to extent of pushing you into something you don't want. I'm still not sure why I bought that extra mattress cover. I also found it odd that you can only access your storage space until 9pm. It wasn't an issue for me personally, but I would've liked to know that before hand. That and you have to purchase these special locks for each locker which cost something crazy like $30-$40, and they don't let you use your own. That kinda negated any special offer they were advertising, but you don't find that part out until you get there and are ready to sign the papers. Speaking of papers, I was jokingly scoffed at for actually reading the paperwork I was signing. "What are you, a lawyer?" This kind of attitude isn't unique to this place, but it never ceases to amaze me that people expect you to sign your life away simply because they've included pages and pages of legal jargon and don't want to sit and wait for you to read it all. Excuuuuse me! Also, your personal summary of what it says means nothing. That's just your opinion and wouldn't hold up in court if in fact your interpretation was completely wrong. When I moved out, it was just a week or two into the month that I had paid for. I happened to be going by there one night, and decided to finally load up what little I had in the locker, but since they were closed, I couldn't formally 'move out'. About a week later, I swung by to do just that, only to be met with confusion. My storage locker was in someone else's name, and they kept asking me if I was sure about which one it was, asked me to repeat my name, show my ID, etc. Eventually, we discovered that they had already rented out my currently-paid-for storage locker! They saw that I moved out (I left the door up intentionally), assumed that I was done with it, and rented it out again before my current rental period was even over. I mean WTH, ladies? Then, to top it all off, I got a mini lecture (which was only tolerable because it was halfway friendly as well as halfway overbearing) about "The next time you rent a storage locker, be sure to tell them when you're moving out." Not a big deal, but in retrospect, I kinda take offense to that, especially since I was still within my paid rental period. All in all, if I had a choice between this storage place and another in similarly-convenient locations, I'd go with another one (assuming the pricing was fair). They're not bad people, but I guess they're just missing a certain level of professionalism in my opinion.
February 15, 2014
Google Public Storage Davina Murphy
my experience with Sherri, Jo, Mag has been nothing but wonderful. I appreciate that they take the time to work with me during my difficult times. they are very polite and easy to talk to and very understanding. truely beautiful women.
February 15, 2014
Google Public Storage Sharon Sherrod
I would like to give the Ladies at West 86th Street Locations "Kudos"! Sherry called to Schedule Reservations, and She was so nice and very informative about the Unit that was available and Store Hours...When I did get there I spoke with Jo...She was very Nice....I had to wait until my Son bring me extra Money to pay for Insurance, right before closing on a Raining Saturday evening. She was very nice about letting me wait, then she proceeded with my paper work with no problem! Thanks Ladies!!!
February 15, 2014
Google Public Storage Shirley Tipton
I have a commercial unit with Sherri and she has giving Me amazing service. Her customer service is really a 100 + in my opinion! Awesome customer service!
February 14, 2014
Google Public Storage Sam Ojo
I have been a tenant here since four year ago. My experience as a tenant at 4305 W. 86th location, has been wonderful. A big thanks goes to Sherri, Jo and Madge for their being friendly and professional. Sam Ojo Unklesam Services LLC
February 14, 2014
Google Public Storage Kasha Willis
I have been a tenant at this location for five years. I like the individual office suite that I rent for my business (hair salon). This unit is exactly what I was looking for! Sherri (storage personnel) is very pleasant to deal with. Although she can only do so much, she has addressed any/all issues that I have had.
February 14, 2014
Google Public Storage Van Evans
Sherri Black and the staff here at Public Storage, are very supportive and wonderful to work with. Van Evans, PCS MetLife Auto & Home Ins.
February 14, 2014
Google Public Storage Kendra Gibbs
I am a commercial renter of this property and Sherri is always helpful and professional in every way possible.
February 14, 2014
Google Public Storage Rejoice Auto
First I would like to say that I wish there was an additional star I could add in rating this facility and its employees, especially Ms. Jo! I would really rate her above and beyond customer service requirements. I came by public storage about a week ago responding to a Craigslist Add for an Office Space for Rent. When I got there, there was about 3-5 Inches of Snow on the ground from that morning. The only employee I found there at the front desk was Ms. Jo! She was welcoming, Professional, Nice and you name it. She gave me all the details that I needed for the office but I asked her if I could see the actual office. In my head, I'm thinking she will probably tell me "oh I'm sorry, we can't show you anything because of snow." BUT to my surprise, Ms. Jo's response and attitude blew my mind. Ms. Jo responded, "I will be more than happy to show you one!" She took the time to put her winter gears, got in the car and drove to the actual unit/office space. When we got a the front door, she took the time to shovel the snow so I can be able to access the office and view it. I was blown away. I was in my car looking at this beautiful lady shoveling. I was like WOOOOOOOOOOOOOW! THIS IS WHAT I MEAN BY EXCELLENT AND SUPERB CUSTOMER SERVICE. Because of this, I decided to not only get the office suite but also rent a storage unit at this location. I hope the whole world will see this and call this location to do business with. People like JO deserve a promotion, a raise and even a public recognition. That's why I actually decided to write a review. I AM SO GLAD THAT I WILL BE DOING BUSINESS WITH THIS PARTICULAR PUBLIC STORAGE LOCATION on W. 86th Street, Indianapolis. Once again thank you Jo! FK @ Rejoice Auto Sales, LLC
February 13, 2014
Google Public Storage Kevin Fant
I have been a tenant at Public Storage since 1993 when it was Shurgard. I have always had pleasurable experiences with all aspects of being a tenant. I have also attended many auctions with profitable outcomes. Sherri Black at the 4306 West 86th store and always been very knowledgeable and friendly in dealing with any and all of my issues.
February 13, 2014
Google Public Storage Doug Wieten
I just finished using the folks at Public Storage. We stored some documents at the site for a few years. The people that I worked with (Sherri) were always cheerful and responsive when I had questions about billing, etc. It is nice to work with polite and professional people. Thanks.
January 26, 2014
Google Public Storage Denise Purdie Andrews
I've been really pleased with the facilities and service here, as well as the convenience. We had a short term space last summer, so when I needed a place to store my new camper, I knew where I wanted to go. Not only did they have the perfect space for me, but Jo saved the day by helping me wrestle my new cover into place when I was by myself. I could not have done it without her, and we got it done just before dark and more precipitation. Thanks, Jo!
December 9, 2013
Google Public Storage Jennifer McCardle
Jo was very helpful in always answering any questions that I had. I was able to easily move from my original storage unit to a bigger one when it was needed. I was able to find the packing supplies that I needed easily and without a huge cost. I will definitely consider using them again should I have a need for additional storage.
November 9, 2013
Google Public Storage Jody Miller
Excellent service given by Jo and Jeanette. Very timely and attentive to detail. Overall, they were pleasant to work with and I would recommend others to use this facility.
October 13, 2013
Google Public Storage Curtis Larson
The staff are very professional and knowledgeable. The property is clean and well maintained. My outside unit is clean and dry. I highly recommend this facility.
September 12, 2013
Google Public Storage Alex Thorpe
Jo and Jeanette were very helpful in getting a space rented to me at another facility. They give me all of the pertinent information and assisted by faxing the necessary documents for me. I already have a space at theirelocation but needed another spcae at another location out of state. Great Customer Service!!!
August 15, 2013
Google Public Storage Beth Linton
I was very warmly greeted. The staff there is awesome, Jo was very helpful with getting the lease set up. Sherri was very thorough with letting me know how to get into my unit and how protective they are! I noticed how clean everything was and reasonable priced!! Thank you for making my move easier!
June 1, 2013
Google Public Storage Gavyn Ryan
This location is great. Jo is friendly, attentive, and respectful. She made the experience of signing and securing the storage unit pleasant. We look forward to our time renting at this location! Definitely would recommend!