Consistent Service. Always clean
Terri worked directly with me to make my transition from a different location to the location at 118th really simple. She helped me manage all my change requests with ease and comfort. Terri is an asset to the Public Storage company as she is very attentive, helpful, and provides great customer service. I would recommend both Public Storage and Terri.
Amazing place. Made move in and move out super simple and a usually stressful situation all that more doable! 100% Recommend. I was in such a hurry I left a TV behind and they went above and beyond reaching out to me personally to come back and retrieve it. Absolutely an amazing group!
Clean, organized facility, helpful and kind staff
Would highly recommended
Chelsey was awesome & very prompt!!! She made my experience great!
Chelsey is AWESOME!! She has a great personality, was super helpful. Walked me around and answered my questions. She really went above and beyond! Super clean and nice facility. Definitely will recommend
I'm happy with everything here.
Customer service is awesome and quick to respond to any issue I have had.
Chelsey is very thorough and informative!
Came here to check some sizes and look at the facility. Chelsey was sweet and a huge help! Facility is very up kept. Would definitely recommend
Great service and facility. Thanks crystal for helping get me sorted.
Crystal and harry were super nice. Felt like family. All good vibes and super quick an easy helping us change units.
I went to Public Storage Fishers today to open a unit for the company I work at. We were unsure what unit would work best for us and Harry made sure to help us find the perfect one. He was very thorough and so friendly! I am so pleased with how well he assisted us. He was wonderful. The facility is very clean and very convenient that it’s all indoors!
The most friendly and helpful. Profesional. I would recommend that to anyone!! Thank you so much for your help and kindness!!
Harry was amazing today in helping us transfer to a different unit. He was friendly and efficient.
Bill was very helpful. Be sure to pay for your reservation to secure your unit, but they took great care of us! The facilities were clean and easy to access through the app :)
Came in to get information. Harry was very helpful. Great customer service.
Location manager Harry was very informative and helpful!
First class facility staffed with first employees. Harry took the time to make our experience welcoming.
I have been a customer here for 2 years and needed to downsize to a smaller unit. Harry was extremely helpful in giving me all of the details needed to make a smooth transition to the new unit. He is an excellent property manager. Very professional and courteous. He will help with every detail to make sure you are satisfied.
Terri was the best, very fast and knowledgeable!!!!
Harry in the office is the best. He is welcoming, friendly, and has helped me on multiple occasions. If you need anything he will get it done!
Harry is an absolute amazing help. Everytime I have a question about anything, he always approaches me, and handles me correctly. Thank you to the facility staff, especially Harry!
We rented a 10’x20’ unit. Very clean, secure and convenient. Harry was very helpful and will take care of your storage needs.
Terri is amazing, super helpful and very friendly. Love being a customer here. This place and neat and clean as well!
I have truly enjoyed being here at public storage, If I have to do it again I'll definitely come back here Thank you Terri for being so kind and friendly caring an.he
Extremely accommodating. Love the privacy loading/unloading space. Prices went up slightly over our lease - but only with inflation. Nothing unreasonable. Would use again if needed!
Great experiences with Harry and Terri! We've rented several units over the past few years and they've always been helpful and quick!
Public Storage Fishers is "a life-saver/game changer" as the facility remains phenomenally clean; units are spaciously large (w/tall ceilings); climate control "is just right" for each season; outstanding service from open to close; complementary dollies are always available; large elevators are easily accessible from the bay area; office staff-Terri and Harry are knowledgeable & extraordinary!
Call immediately for vacancies!
Great place to rent a unit! Terri was super helpful and knowledgeable.
Great experience and super friendly staff!
Very friendly and clean. Would recommend.
Harry and June provide great customer service!!!
Great service, great pricing, and Harry is always so friendly and ready to help!
WONDERFUL place to rent! I was needing storage QUICK and was assisted by Harry in a snap. He helped get me into a unit and walked me through the process. He was detailed on the pricing break down and has been very friendly and helpful every time I have had any questions or concerns. It's nice to have a great customer service experience every time you go check on your belongings that are away from home. Location is always clean and they have boxes and other supplies for sale in office if you need. 10/10 recommend this location for any storage needs!! Definitely ask for Harry and I guarantee you'll have a good experience!
I had a great experience here. Mr. Harry was very friendly and super helpful. Happy to do business here.
Highly recommend this Public Storage campus. Great customer service is hard to find these days. It’s nice to find it here. Harry has been great to work with. He’s been available to answer all my questions in person and on the phone. I appreciate it. Thank you. The facility is really clean.
Very clean space lots of room to get in and out. We just started here but I'm sure we will be very happy
A big thanks to the helpful staff at the Fishers public storage!
I started a rental agreement online, got distracted by work and someone else was able to get my space.
No worries though, they took care of and was able to get an even better deal.
If you need a storage solution and want to deal with honest, friendly people, look no further.
We've used this location for the past year while we moved and dealt with subsequent renovations.The facilities were always kept clean and the front office staff is very friendly and helpful. The app is incredibly convenient for access and billing. I would highly recommend this location and will be back for future storage needs.
I have had a unit here for a while. Very clean and easy indoor storage. Harry in the office made switching to a larger unit quick and simple.
We are so glad that we decided to go with this location for storing. The process has been incredibly easy. Everyone I have talked with at the office has been so nice and helpful. They answered all my questions and are always so kind! The location is fantastic and has been so easy to get in and out of. The office and units are all extremely clean. I feel at ease that my belongings will be secure.
Harry is amazing
He is the go to man
thank you Harry for your smile and positive attitude, you always. grate ! thank you for your help !
Harry is great! So nice. We would definitely recommend this storage place.
We made the best choice by coming to this location. Harry took care of us in an excellent manner. He was most professional, attentive, knowledgeable, and super sweet! Talk about Indiana hospitality at its finest! Coming from California, this was so refreshing. My family and I feel such a peace of mind have our belonging here. I highly recommended this location!
We just moved from California and Harry was a breath of fresh air! There are so many moving parts when you make such a huge move. Having one less the game to worry about is a big deal. Since our belongings are in a great place there is such a peace of mind. Harry went above and beyond to accommodate us and his professionalism and friendliness will always be appreciated. I most highly recommend this location for your storage needs.
Indoor parking to load/unload!!! A godsend!! It poured rain the entire time I unloaded. Not a drop affected me.
The “sales expert” who talked me out of my request for a 10x10 into a 7x10, was very wrong. I drove a fully loaded 15’ UHaul into the bay. I needed a 10x10, if not slightly larger. Fortunately all fit very tightly in a 10x10.
Harry(?) the manager on site was very helpful and changed my unit from the 7x10 to the 10x10 and I unloaded without incident. He explained the site to me. Offered some helpful wisdom too. A genuinely kind soul.
The indoor loading/unloading bay is enough to make me want to use this place over and over again.
Harry and Linda are both wonderful! The extra friendly smiles on a stressful moving Saturday were VERY welcome. They helped me when I had no idea what I was doing when I got there for the first time... and then again when I needed a bigger space. They made the transition so easy and quick. Aside from the more than outstanding customer care the facility is well maintained and easy to get to.
Awesome service! Keep it up!!!
Harry is awesome! Very accommodating and goes the extra mile to ensure all needs are met. Thank you for great service!!
We have had indoor storage here for several years. I love when I come to my unit and get to see Harry! He is always so kind and cheerful and has something nice to say.
Today we came in to rent an outside 10x15 storage space. Harry had us all set and on our way quickly. When we went to put our stuff in our unit, we realized we measured wrong and needed a 10x20 unit. We sheepishly went back to see Harry and apologize. He was so kind, told us not to be sorry, and had us in a bigger unit within ten minutes!
This facility is clean and impeccably maintained. I feel such relief knowing my belongings are safe. So blessed to have Public Storage and Harry close by, taking care of us and our stuff. Thank you so much!!!
Harry made it happen. Really great guy. We switched from a smaller to a larger unit.
Very safe and secure facility. Easy gate access with their phone app and gate code. Harry was extremely helpful in selecting a storage unit and opening an account. Highly recommend this location for storage needs.
I used this storage facility for over two years. The staff is friendly and helpful, while the area is well maintained. I would suggest this site to anyone who wants safe and clean place to store items.
Public storage was awesome! Drive up unit was super easy to access and using the app to open and close the gates with a push of a button was so convenient and hassle free. Never had to punch in a code or get out of my car. Excellent experience! Highly recommend!!!
We've been using Public Storage for several months now, it's location is perfect for our needs. I'm extra thankful to Harry for helping us with our storage needs. He went the extra mile to help us set up an account and find the right unit. Great service!
Harry at public storage is really great and helpful!
Season service Mr.Harry will take car of you ..
Secure, clean, friendly and helpful staff. Harry goes above and beyond to make sure customers are happy. Highly recommend
We’ve had an indoor unit here for a couple years and it’s been smooth sailing. Shout out to Harry for being there to help and provide great customer service!
Harry helped me with my storage search. He was very kind and very cordial. 😁😀
Harry and Terry have been amazing! Wouldn't wanna store mystuff anywhere else and never any rodents!
Harry was helpful! He took extra time to answer our questions and get us all set-up.
I have been using the Public Storage at Olio for 4 years, and my experience has been very positive! The location is quick and easy to get in and out of, the rates are reasonable, and I always felt comfortable knowing my belongings were secure and in good hands. My wife and I recently purchased our first home, so we no longer have need our storage unit at this location. However, we plan to use Public Storage down the road, if we ever need some additional storage space, and we would highly recommend Public Storage to our friends and family. Special shout out to Harry for his exceptional customer service!
Harry is the absolute best!!! Excellent customer service. Clean facility. Would recommend to everyone.
This was my first time renting a storage unit and it was so easy. Terri was very informative and helpful. I felt comfortable asking questions and appreciated the thorough answers. Also, with everything being digital, filling out the paperwork was efficient and easy. I would definitely suggest this company’s location to anyone looking for a smooth move.
A+ customer service! Linda (property manager) stayed late on a Friday to help my husband and I check in, coordinate logistics and move into our unit during a long interstate move day. We are so appreciative!!!
Extremely convenient, easy access, very clean and secure. Management was also very friendly and easy to work with. Highly recommend!
District manager very unprofessional I had a issue with a double payment processed without concent on the app had to cancel one with my bank and was blame for charge back after multiple attempts to contact district to get remove restrictions he would Even acknowledge the issue I ask for a late fee remove since I was not able to pay with my debit or credit card was told remove as one time when the issue was not cause by me I then ask what I have to do to close my account without any further fees he got aggressive and retaliate by saying you want to go good I won't remove the fee after stating to me he will very rude guy remember this days all calls are recorded 🤔will follow up with corporate very disappointing customer service made me feels like I was wasting his time and I'm the customer smh .
Been here over a year never late on a payment. I just got a letter that says as of June 1st my rate is more than doubling! And then it says the owner responded saying they will forward this over to the "team". Does the owner have his own team of extortionists? How can you explain a 2+ xs rate increase?
Harry was super nice and helpful while we tried to figure out our storage needs. Glad to keep working with him in the future and would definitely recommend this location!
Very helpful in figuring out my storage needs. Special shout out to Harry for helping me through the process. Great customer service!
In general, Public Storage has been great. However, rent continues to go up and the WiFi entry via Public Storage App is down yet again. Don't understand why this isn't fixed.
Terri made it super easy to get this unit for me the day of and was so polite and friendly! She made sure I had everything I needed and knew what I needed to do if I came later on. Very delightful experience!
Was able to rent unit with just using their website! The whole process was completely contactless! Found my unit with lock available the very next day with no issues. You able to access the property with just using your phone as well! Very clean units, available for indoor and outdoor. My only issue is not having a light in the unit as the hallways for in the indoor only have motion sensor lights. It makes it difficult to when looking for anything the unit ESPECIALLY when the motion sensor light turns off.
Harry was the best. Moving from ohio to Indiana was hard but harry helped make my move easier. The location was clean and safe. I would like to truly thank him for helping me.
Linda was amazing ! Great customer service and very sweet and informative. Thanks Linda !
After an issue with a card and new address, the manager bent over backwards helping me resolve the issue. A worker stayed after hours to help me, and even showed me how to use the app! Highly recommend this location for your storage needs.