Public Storage Self-Storage Units at 13720 E 118th St, Fishers, IN

First class facility staffed with first employees. Harry took the time to make our experience welcoming.

I have been a customer here for 2 years and needed to downsize to a smaller unit. Harry was extremely helpful in giving me all of the details needed to make a smooth transition to the new unit. He is an excellent property manager. Very professional and courteous. He will help with every detail to make sure you are satisfied.

Terri was the best, very fast and knowledgeable!!!!

Harry in the office is the best. He is welcoming, friendly, and has helped me on multiple occasions. If you need anything he will get it done!

Harry was great

We rented a 10’x20’ unit. Very clean, secure and convenient. Harry was very helpful and will take care of your storage needs.

Harry is an absolute amazing help. Everytime I have a question about anything, he always approaches me, and handles me correctly. Thank you to the facility staff, especially Harry!

Terri is amazing, super helpful and very friendly. Love being a customer here. This place and neat and clean as well!

I have truly enjoyed being here at public storage, If I have to do it again I'll definitely come back here Thank you Terri for being so kind and friendly caring an.he

Extremely accommodating. Love the privacy loading/unloading space. Prices went up slightly over our lease - but only with inflation. Nothing unreasonable. Would use again if needed!

Great experiences with Harry and Terri! We've rented several units over the past few years and they've always been helpful and quick!

Great place to rent a unit! Terri was super helpful and knowledgeable.

Public Storage Fishers is "a life-saver/game changer" as the facility remains phenomenally clean; units are spaciously large (w/tall ceilings); climate control "is just right" for each season; outstanding service from open to close; complementary dollies are always available; large elevators are easily accessible from the bay area; office staff-Terri and Harry are knowledgeable & extraordinary! Call immediately for vacancies!

Very friendly and clean. Would recommend.

Great experience and super friendly staff!

Harry and June provide great customer service!!!

Great service, great pricing, and Harry is always so friendly and ready to help!

WONDERFUL place to rent! I was needing storage QUICK and was assisted by Harry in a snap. He helped get me into a unit and walked me through the process. He was detailed on the pricing break down and has been very friendly and helpful every time I have had any questions or concerns. It's nice to have a great customer service experience every time you go check on your belongings that are away from home. Location is always clean and they have boxes and other supplies for sale in office if you need. 10/10 recommend this location for any storage needs!! Definitely ask for Harry and I guarantee you'll have a good experience!

I had a great experience here. Mr. Harry was very friendly and super helpful. Happy to do business here.

Highly recommend this Public Storage campus. Great customer service is hard to find these days. It’s nice to find it here. Harry has been great to work with. He’s been available to answer all my questions in person and on the phone. I appreciate it. Thank you. The facility is really clean.

A big thanks to the helpful staff at the Fishers public storage! I started a rental agreement online, got distracted by work and someone else was able to get my space. No worries though, they took care of and was able to get an even better deal. If you need a storage solution and want to deal with honest, friendly people, look no further.

Very clean space lots of room to get in and out. We just started here but I'm sure we will be very happy

We've used this location for the past year while we moved and dealt with subsequent renovations.The facilities were always kept clean and the front office staff is very friendly and helpful. The app is incredibly convenient for access and billing. I would highly recommend this location and will be back for future storage needs.

I have had a unit here for a while. Very clean and easy indoor storage. Harry in the office made switching to a larger unit quick and simple.

We are so glad that we decided to go with this location for storing. The process has been incredibly easy. Everyone I have talked with at the office has been so nice and helpful. They answered all my questions and are always so kind! The location is fantastic and has been so easy to get in and out of. The office and units are all extremely clean. I feel at ease that my belongings will be secure.

Harry is amazing He is the go to man

Wow impressive

thank you Harry for your smile and positive attitude, you always. grate ! thank you for your help !

Harry is great! So nice. We would definitely recommend this storage place.

We just moved from California and Harry was a breath of fresh air! There are so many moving parts when you make such a huge move. Having one less the game to worry about is a big deal. Since our belongings are in a great place there is such a peace of mind. Harry went above and beyond to accommodate us and his professionalism and friendliness will always be appreciated. I most highly recommend this location for your storage needs.

We made the best choice by coming to this location. Harry took care of us in an excellent manner. He was most professional, attentive, knowledgeable, and super sweet! Talk about Indiana hospitality at its finest! Coming from California, this was so refreshing. My family and I feel such a peace of mind have our belonging here. I highly recommended this location!

Indoor parking to load/unload!!! A godsend!! It poured rain the entire time I unloaded. Not a drop affected me. The “sales expert” who talked me out of my request for a 10x10 into a 7x10, was very wrong. I drove a fully loaded 15’ UHaul into the bay. I needed a 10x10, if not slightly larger. Fortunately all fit very tightly in a 10x10. Harry(?) the manager on site was very helpful and changed my unit from the 7x10 to the 10x10 and I unloaded without incident. He explained the site to me. Offered some helpful wisdom too. A genuinely kind soul. The indoor loading/unloading bay is enough to make me want to use this place over and over again.

Harry and Linda are both wonderful! The extra friendly smiles on a stressful moving Saturday were VERY welcome. They helped me when I had no idea what I was doing when I got there for the first time... and then again when I needed a bigger space. They made the transition so easy and quick. Aside from the more than outstanding customer care the facility is well maintained and easy to get to.

Awesome service! Keep it up!!!

Harry is awesome! Very accommodating and goes the extra mile to ensure all needs are met. Thank you for great service!!

We have had indoor storage here for several years. I love when I come to my unit and get to see Harry! He is always so kind and cheerful and has something nice to say. Today we came in to rent an outside 10x15 storage space. Harry had us all set and on our way quickly. When we went to put our stuff in our unit, we realized we measured wrong and needed a 10x20 unit. We sheepishly went back to see Harry and apologize. He was so kind, told us not to be sorry, and had us in a bigger unit within ten minutes! This facility is clean and impeccably maintained. I feel such relief knowing my belongings are safe. So blessed to have Public Storage and Harry close by, taking care of us and our stuff. Thank you so much!!!

Harry made it happen. Really great guy. We switched from a smaller to a larger unit.

Very safe and secure facility. Easy gate access with their phone app and gate code. Harry was extremely helpful in selecting a storage unit and opening an account. Highly recommend this location for storage needs.

I used this storage facility for over two years. The staff is friendly and helpful, while the area is well maintained. I would suggest this site to anyone who wants safe and clean place to store items.

Public storage was awesome! Drive up unit was super easy to access and using the app to open and close the gates with a push of a button was so convenient and hassle free. Never had to punch in a code or get out of my car. Excellent experience! Highly recommend!!!

We've been using Public Storage for several months now, it's location is perfect for our needs. I'm extra thankful to Harry for helping us with our storage needs. He went the extra mile to help us set up an account and find the right unit. Great service!

Harry at public storage is really great and helpful!

Season service Mr.Harry will take car of you ..

Secure, clean, friendly and helpful staff. Harry goes above and beyond to make sure customers are happy. Highly recommend

We’ve had an indoor unit here for a couple years and it’s been smooth sailing. Shout out to Harry for being there to help and provide great customer service!

Harry helped me with my storage search. He was very kind and very cordial. 😁😀

Harry and Terry have been amazing! Wouldn't wanna store mystuff anywhere else and never any rodents!

Harry was most helpful.

Harry was helpful! He took extra time to answer our questions and get us all set-up.

I have been using the Public Storage at Olio for 4 years, and my experience has been very positive! The location is quick and easy to get in and out of, the rates are reasonable, and I always felt comfortable knowing my belongings were secure and in good hands. My wife and I recently purchased our first home, so we no longer have need our storage unit at this location. However, we plan to use Public Storage down the road, if we ever need some additional storage space, and we would highly recommend Public Storage to our friends and family. Special shout out to Harry for his exceptional customer service!

Harry is the absolute best!!! Excellent customer service. Clean facility. Would recommend to everyone.

This was my first time renting a storage unit and it was so easy. Terri was very informative and helpful. I felt comfortable asking questions and appreciated the thorough answers. Also, with everything being digital, filling out the paperwork was efficient and easy. I would definitely suggest this company’s location to anyone looking for a smooth move.

A+ customer service! Linda (property manager) stayed late on a Friday to help my husband and I check in, coordinate logistics and move into our unit during a long interstate move day. We are so appreciative!!!

Extremely convenient, easy access, very clean and secure. Management was also very friendly and easy to work with. Highly recommend!

District manager very unprofessional I had a issue with a double payment processed without concent on the app had to cancel one with my bank and was blame for charge back after multiple attempts to contact district to get remove restrictions he would Even acknowledge the issue I ask for a late fee remove since I was not able to pay with my debit or credit card was told remove as one time when the issue was not cause by me I then ask what I have to do to close my account without any further fees he got aggressive and retaliate by saying you want to go good I won't remove the fee after stating to me he will very rude guy remember this days all calls are recorded 🤔will follow up with corporate very disappointing customer service made me feels like I was wasting his time and I'm the customer smh .

Outstanding, employee

Been here over a year never late on a payment. I just got a letter that says as of June 1st my rate is more than doubling! And then it says the owner responded saying they will forward this over to the "team". Does the owner have his own team of extortionists? How can you explain a 2+ xs rate increase?

Very helpful in figuring out my storage needs. Special shout out to Harry for helping me through the process. Great customer service!

Harry was super nice and helpful while we tried to figure out our storage needs. Glad to keep working with him in the future and would definitely recommend this location!

In general, Public Storage has been great. However, rent continues to go up and the WiFi entry via Public Storage App is down yet again. Don't understand why this isn't fixed.

Terri made it super easy to get this unit for me the day of and was so polite and friendly! She made sure I had everything I needed and knew what I needed to do if I came later on. Very delightful experience!

Was able to rent unit with just using their website! The whole process was completely contactless! Found my unit with lock available the very next day with no issues. You able to access the property with just using your phone as well! Very clean units, available for indoor and outdoor. My only issue is not having a light in the unit as the hallways for in the indoor only have motion sensor lights. It makes it difficult to when looking for anything the unit ESPECIALLY when the motion sensor light turns off.

Harry was the best. Moving from ohio to Indiana was hard but harry helped make my move easier. The location was clean and safe. I would like to truly thank him for helping me.

Linda was amazing ! Great customer service and very sweet and informative. Thanks Linda !

After an issue with a card and new address, the manager bent over backwards helping me resolve the issue. A worker stayed after hours to help me, and even showed me how to use the app! Highly recommend this location for your storage needs.

Harry did an amazing job of taking care of everything I needed. From calling to set up from the beginning, to checking in on me while doing his security checks, Harry took care of everything I needed. He’s a very kind man who’s willing to help wherever is needed. The facilities are well taken care of and is in such an easy Location. 10/10 would recommend keeping your stuff here.

Harry, the property manager, and Public Storage have been amazing. They took such great care of us, and we couldn’t have asked for a better experience. The property and the unit were both clean and nice, and we felt safe leaving our furniture there knowing it was secure while we were transitioning to a new home. Highly recommend public storage, and especially the property manager Harry; great person, and great company!

We had a great experience with Public Storage. Harry and Terry were super helpful. We needed to add on a small unit last minute and they were able to take care of it no problem!

I emptied my unit on Sunday and closed my account. I was in an indoor unit that was climate controlled. It was very clean and kept at a moderate temperature. The reason I left was because every 2 to 3 months they kept raising the price of the unit. It was $77 when I first started out, and then increase to $99 after about 3 months. Then it went up to $123 about 3 months ago. I could no longer afforded it at that price. I would still be in there if not for that. It's unfortunate, because I wanted to keep the unit. It seems to me it might have been more beneficial to them to keep it at a lower price, so I would stay there longer and they would continue to make money instead of it sitting empty for now.

Great experience. Harry is always super helpful and responsive!

Harry is super kind and helpful. He made everything easy.

Outstanding storage facility. Ease of access, very clean and property staff is extremely helpful! Harry helped make the reservation and move-in process easy.

Terry was very nice and professional about helping me find my unit.

This is a stellar location! The staff is always going the extra mile for great customer service!

I received excellent service from Harry. The unit was clean and ready to go for my move.

WORST CUSTOMER SERVICE EVER. Missed the gate lock-out time by two minutes and then we, along with the movers, couldn’t get out. Called the worthless toll free number and after 50 minute hold, talked to a worthless representative who couldn’t do anything. We ended up leaving all of our cars inside for the night and had to have someone come and pick us up. Storage is nice but service is beyond ridiculously awful.

I have nothing but good things to say. Any time a package comes they let me know. Terri is awesome. Any issues I might have are always addressed. They are always awesome to interact with.

After storing household items, antiques and keepsakes for roughly a year, upon a recent visit we discovered mold on everything. We had not been to the unit for several months. Upon informing the property manager of the issue basically were TFB and we would have to file with our insurance for any loss. After multiple calls with the local property manager he stood by that his hands were tied and I would need to speak to the District Manager. Still have not heard from them after multiple attempts. We paid for an indoor unit that was supposedly temperature controlled. When we were removing all our items they felt damp and multiple items were warped. We had installed the plastic barrier on the floor from the beginning but what we were noticing was excessive. Almost as if the sprinkler directly over the unit had been activated. Most of our items had to be discarded due to the excessive mold, while we painstakingly work to salvage the antiques and valuable keepsakes. So be forewarned and you better purchase their insurance if you expect them to assist with any issues regardless of fault. Good luck!

good experience good facility good employees

Terri went above and beyond to make sure that my move out experience went smoothly.

Very easy experience to rent a unit, which can be done online. Terri at Public Storage was very helpful in getting my storage unit set up and gate access through the app. The facility itself is very clean and appears new, and the indoor storage units are climate-controlled, spacious, with very high ceilings. There are carts to help make moving easier. I feel comfortable storing my belongings there.

Harry couldn't have been nicer and helpful. He's the best!!

Sierra was amazing when we were getting our unit. She took the time to answer all my one million questions. She showed us the unit we were wanting and made sure it was the best fit for our needs. The customer service at this location is impeccable. It’s super clean too. They made made our relocation so much easier and headache free. Thank you Sierra for your amazing help.

Harry couldn’t have been nicer and more helpful to show us available units and rent us one. He was a delight!

Really nice office staff (Richard and Sierra)

Great location

Went in today to look at a 10×30 spoke to a gentleman named harry he was very helpful and nice!, when i decided to move i will be back to rent my unit from him!

Great location

Thank you Sierra

Siera is very nice and efficient. Thank you

Great location and cheap prices . Highly recommend

O'Landria & Linda were excellent. My wife and I needed some extra space with household goods and were able to find a nice climate controlled unit. Clean, secure and prompt; thank you ladies!

Siera is great and Location is perfect.

I came into public storage today and was looking for a space . Siera was super helpful and friendly. I did not get a space yet but I’m really considering it. Plus the property looks really good

Linda was absolutely great. Highly recommend this location!

OLandria is very nice and informative!!😀😀

Liz was awesome ! Super nice and helpful! Thanks Liz!

Great service. Easy to get started. Convenient signup.

Liz is great! Found a space that fit my budget. Very helpful explaining terms. Thanks!

Liz was very informative and professional.

I went in to get a storage unit and Liz was amazing!! She explained how things work there and also about the different sizes of units. She was a great help!!

Liz was very helpful. I will definitely be using them in the future

Liz was a great help when my access code wasn’t working! Fast and efficient👍

I like the staffs and location very clean and affordable staffs are very nice to help, it’s very convenient and inner units have airconditioner love it.

Top-notch service! Linda & Natasha were just wonderful, helping my daughter and I obtain an adequate storage space. They walked us through the application process without a single hassle. The service and pricing at this facility was unbeatable. The place is very clean and clutter-free. It's the best storage place I've ever rented.

Worked with Linda. She was very professional and knowledgeable. Location is well kept and satisfies our needs. I would highly recommend this storage facility to family and friends.

Couldn’t have got a storage unit without Natasha! She was quick and professional. 5 stars all the way!!!

Come here! Come here! The best! The best!

Natasha was very helpful and friendly. The unit is very clean, and is the best price around. We are very happy with our decision to get our storage unit at this facility.

Jasmine was great!

Very professional and friendly...would highly recommend! Facility is newer, super clean (someone had just mopped floor in one corridor and they had wet floor signs out), and unit was exactly as advertised. Our unit is on the first floor, but there is an elevator to upper levels. We got a Climate Controlled unit and they have a nifty drive thru bay with garage doors that you can pull into, load or unload directly thru doors to where units are, and then pull out. So even if its raining, you can load/unload nice and dry (and warm). There was no padlock needed, you buy a cylinder with three keys that fits into their door ($19.99) and keeps it secure. They offered insurance for something like $10 month, but our homeowners policy covers it. We emailed it, but easier if you just bring a copy of the declarations page for your homeowners with you. Natasha was super nice, as were a couple other people I talked to on the phone. Price for unit online beat everyone else in area by about 35% for 10x20 unit...plus first month was $1! So reserve online for best pricing! So far, we are very happy with everything!

Linda is AMAZING! We showed up at another location but found out that the storage unit I had reserved got rented out, because they operate on a ‘first-come-first-serve’ basis. Linda searched all storage units in a five mile radius and finally found this spot for us. She also drive us to the location and helped us get settled into our new unit. She was also able price matched the original price at the other unit. Given the situation, it could have not worked out better. We are so appreciative of her efforts to make the situation right. On top of all if that, we were able to unload in sheltered space so that our household goods did not get wet. They had 6 flatbed trollies to help with unloading. So thankful for this place the the great group of people that work there!

Great Space!! Clean, Safe, New, easy in and out. Highly recommend this place !

Van and Linda were so helpful when I came in to get my storage unit. I will definitely recommend this Public Storage locations to anyone I know that is looking for a storage unit.

We went to this location today and our storage problems were over. The sales rep was Natasha, and she was great. Very professional and worked to get us the storage we needed. If you’re looking for storage in this area, this is the place to go! 😄

I came in to look for a unit & compare rates , Natasha was very friendly & welcoming !! She went over all The details for me and gave me the best options for what I was looking for . I will be back & highly recommend anyone to get a storage unit from Natasha !!! She tha bomb 💣

Linda and Van were so helpful through the rental process. This is absolutely the nicest storage property I have ever seen. For the climate control units you drive into a covered area to unload your items. There are flatbeds waiting for you right there to use while hauling items to your unit. I will recommend this location to anyone needing storage.

The service was awesome! Very friendly staff! Breath of fresh air! I will recommend this company to family and friends.

Awesome place and people

Great job of helping us with switch over! Very patient & courteous.

Never had an issue, friendly employees and clean grounds