Public Storage Self-Storage Units at 8890 Fitness Lane, Fishers, IN

Last year I rented a 10'x10' for $120/month. After six months the price had increased to $156/month - told inflation. I then looked online and noticed the current price was only $68/month. I asked if I could get that price and informed no. Contacted the Home Office and again told no since this was only available if I secured via online. Well I rented another 10'x10' same location overlapping months with my other unit for just $68/month. Asked if I could just change the old unit number with the new number thus saving me the hassle of moving everything. Told no way this can be done. I moved everything and after six months paying the rate of $68/month the price increased to now $89/month. Asked why and told inflation just like last year. Just noticed the new units online are renting for 10'x10' at just $72/month. I guess I will again need to move everything again to secure the lower price for JUST six months.

Mary was amazing, looking forward to storing our gear here!

Madge has been helpful at every interaction since we began renting in 2018. She is always friendly and answers questions throughly!

MADGE WAS LOVELY VERY NICE TO ME SHE HAD A NICE SMILE

Madge, Linda, and Beau and team have been very helpful every time I work with them. They are always instrumental and speedy at their job, and super friendly!

Madge was extremely nice and helpful

I have had the pleasure of Mary assisting me this month and last month with take my storage unit payments. She is such a pleasure, sweet, kind and friendly person. She provides excellent service. Thank you Public Storge for good customer service..

Convenient and accessible and reasonably priced. The app works great to open the gate

This place is great - my storage rental was quick and easy, thanks to the expert help from Mary. The storage unit is clean and spacious. Thanks again, Mary, for excellent customer service and assistance 🙂

Mary was very helpful and professional!

Mary helped me today and she was awesome!

Madge was very helpful and professional in helping lease a unit.

I will pretty much only store with public storage anymore. The facility is easy to enter and exit and was reasonably priced. The move in and move out process is easy and I felt like the staff were always there to help if I had questions.

Thanks again for the storage experience Madge!

I had a great experience at this location. Mary was a very kind and helpful!

Great experience with this location between moves. Easy, helpful, friendly. Mary and Madge were the best and I'll use this location in the future.

Very patient in helping us get a unit transferred, Thankyou for great customer service skills.

Made at public storage is vary helpful.

Super

Madge was super informative, super friendly, and quick to help. The facility is clean, and well kept.

Madge was very helpful with finding me a good storage unit and accommodating all my needs. Signing for it was very quick and easy too!

Clean, friendly and helpful staff. I use again.

Madge is wonderful to work with and very helpful when signing up, so she gets a 5 out 5 stars! The 4 stars are for the public storage business raising your monthly rates for no reason after being there for a period of time. I get that it’s a business, but there should be some incentive for individuals that never never miss a payment and plan on staying there a long time. The overall property is very clean and safe.

After a lot of research, we decided to go with this specific location - I’m glad we did! It’s my first time using storage and knowing that my belongings are safe is a great feeling. Madge is wonderful and is definitely the reason that this location is so great. I definitely recommend this location.

Mrs Terri was very welcoming and has a nice attitude, and she is very nice and welcoming.and took her time.

Best storage experience I have ever had. My husband and I needed relatively short-term storage and we were glad that Public Storage didn't require any long-term contracts. The prices were reasonable for the area and the online process for renting was really easy. The staff was always incredibly friendly and helpful. One lady in particular, I believe her name is Marge, was especially sweet and helpful!

I understand the need for rate increases. And they make sense from a business perspective. However, those increases should be reasonable (10-15%), maybe every 9 months to a year. And the first increase was just that. The second was higher, but not unreasonable. However the latest was nearly a 40% increase!!! This facility is convenient, but old looking and not that well kept. And some are sort of dangerous… look at the high curbs at some of the outside units. Not worth the insane prices. The only reason I didn’t give just one star was because of the ability to access via the app. That was a nice option. And please, spare me the canned response. They add insult to injury.

Madge was very informative,and more than willing to accommodate my needs. I would strongly recommend this facility

Mary was very helpful and the whole process was easy to understand and I was in and out quickly very pleased so far good experience.

We are very happy with our experience here. Clean facility and Madge, the manager is very helpful!

Property is sufficient however the price is high

The phone reservation was quick and easy and staff was very courteous! And the on-site customer service was extremely helpful. Very easy!!!

Great customer service

Love love Public Storage…. Had to move all of my household in to storage because our house was not finished, Public Storage to the rescue. Madge made what could have been a nightmare pleasant and everything seamless. I will always be a Public Storage patron with such great customer service!

Mostly nice. Smells clean, compared to most storage place. Nice staff, easy access to your unit.

Made went out of her way to provide great service!

Any company that provides me with a seamless experience is after my own heart. Madge was the nicest, most efficient member of a management I’ve interacted with in a while. She explained and made sure I understood everything I needed to. With everything going on in the world and in my life right now, this was such a pleasant experience. Thanks again for everything!

This property is safe, well maintained, and convenient. Madge was wonderful throughout my extended stay, an added bonus! If you are thinking about the temperature controlled units, don't hesitate. My movers were impressed with the condition of my belongings.

Helped a friend move and was here, so I can't say anything about prices. But the storage unit seemed nice. Air conditioned and non air conditioned units available.

Great location; well-maintained property; friendly and helpful service every time!

Friendly staff and competitive pricing!

The manager is Awesome. she cares a lot. i love this place!!!!!! it all fit!!!

Beau was amazing! Thank you for making the process simple and easy.

Harry was very helpful, highly recommend!

Harry is very sweet, positive and helpful! Thank you!

A1 customer service!

Awesome experience getting my storage space this weekend! My sister and I both have a unit here and are always happy with the service. Harry was personable and professional while he helped me navigate the paperwork side of things. Public Storage is organized, friendly, and without a doubt a great place to trust with my stuff! Thank you!!

Great location....clean property.... great place to rent...

Harry went the extra mile in order to accommodate my schedule. Very helpful, made my experience a good one.

Kia was awesome!!!’

I rented a space for 4 months in the spring to hold a couch and stuff I wanted to keep for my move to Texas in the summer. Madge is cool and was there every time I went by. Everything was great.

Liz did a great job! She showed me around the facility and everything was easy to use ^..^ Update 8/24/2020: still a wonderful place with excellent customer service. I appreciate all the help!

Made was so helpful and sweet. Clean and safe storage facility.

Madge is absolutely wonderful every time I need help. The staff is nice and they are taking good precautions to keep everyone safe.

Me and my daughter came in to the public storage to look for a nice and sizable storage the young lady at the front counter was super nice her name is Jazmin Wright she was so helpful and sweet and went over all our options. She is a very good at what she do.

I recently came to this location with my mother inquiring about storage units. The worker (Jazmin)was very knowledgeable and sweet. She answered every question that me and my mother had. She was very patient with us. I would definitely recommend this location to others.

I came in today to purchase A few boxes for my moving day this week . The young woman behind the desk I think her name was Jazmin, was so respectful. She pointed me right to the boxes I need and the correct size and length. And she did it will a smile that was undeniable. Great customer service . Great team member. Great service .i love walking into a place of business with the hopes of getting great service and actually get it . Great job !

The best spot to rent storage space in the Indianapolis area. It is a pleasure to see Madge, the storage manager smiling all the time. Very clean facility!

Mamic was excellent at availing her services

Jazmin and Liz did an amazing job!!

Jazmin did great!

Jazmin was great! Thank you!

Kia , bo, and mag are the best

Madge helped me with the storage. She was great and explained everything in detail. Totally loved the storage

Kia is the best! fast service and very dependable.

Kia is the most sweetest and respectful person I’ve spoken with in a very long time , thank you for the information you gave me.....

Madge was the office employee I deal with, she was great! She’s a sweet and understanding person who clearly explained an questions I had!

I honestly did not think the friendliness and knowledge of the staff at a storage facility would make a big difference, but I stand corrected. The gal that typically works here is one of the nicest people in the city, I'm pretty sure. She answered every question I had (and I had more than I thought) and actually made a lot of recommendations that helped me out even though they did her no good - such as putting a tarp down before placing my boxes on concrete. This is the only place I will rent storage as long as I am local.

Great! Madge is always nice and area is always clean :)

You have to sign for the space in person. Great service, clean and dry storage.

I received a warm greeting from Kia as walked into Public Storage. She explained to me what I needed to know in a professional manner. Thank you Kia! Shirley

Thanks Kia your best great customer service !

Love Madge!!! A great person!

It's okay.

Rates go up almost every year

This lovely young lady gave me several inquiries on spaces at the right size and right price to compare. Unfortunately I did not store, but she was very pleasant and answered all my questions and concerns.

Experienced awesome customer service

Great experience very professional.

Convenient and Property Manager was excellent. Nice and clean and convenient.

Nice facility

Excellent service and really clean storage unit

Madge is very nice and always helpful. Great customer service!

Madge was very helpful and so very friendly assisting us when we visit this storage location. Everything was smooth and felt really safe and secure in this location! I’m so glad we ended up here and would definitely rent again in public storage. We’ve been a public storage renters for years before moving into a house. To this date, the customer service is really really excellent!! We highly recommend public storage to anyone searching for a storage unit.

Very friendly staff, I love doing my business here

I've enjoyed storing at this facility, Madge has accommodated me when possible ! She also treats me like a kind of family member .. she feels comfortable to speak with . Thanks for always keeping up with the facility as well !! Thanks Tara

The ppl there are great and the location is very clean keep up the good work.

Very nice facility. Madge was really nice and helpful. Very happy with unit.

Really helpful!! Madge was really professional & helpful- definitely recommend this location!

Madge is excellent to work with and exceeds my expectations.

I'm six months into use and they've just raised my fee 20%. Either a deceptive starter price or an unreasonably high price increase. Staff is good otherwise.

Madge was awesome. Great customer service explained everything clearly.

Manager helped me a lot! Mag was great!

Good experience, good prices.

Stopped in for packing supplies. Madge was so helpful.

Madge was very helpful

Easy Convenient great value for location

Madge helped me when considering storage to clean out my garage for the winter so my wives car would fit. She asked questions and gave me ideas how to store my things. Even had the boxes for me to use. Clean property. Clean office. I cant thank Madge enough!

Clean facility. Madge is awesome! Very informative and answered all my questions.

Madge is great. Always friendly and sincere.

Liz was great! Everything was quick and easy!

Great experience today! Madge was professional and we are very happy with the choice to use this storage facility.

Great place to store. Madge always has a smile on her face.

This is a really secure and clean location to store your belongings-- with reasonable prices considering the worry-free zone you get to utilize. We worked with Madge to find a space that would be best suited for us and she was incredibly helpful and kind!

Clean, convenient facilities. Knowledgeable and friendly staff. Secure with advanced monitoring provides the piece of mind that my stored items will be dry and protected. Madge was very accommodating, and SUPER FRIENDLY!

This was a convenient and easy way to add extra storage. Madge, the property manager, was fantastic to work with. Would highly recommend working with her!

Madge is super easy to work with! The units are all clean and the location is fantastic, thanks for keeping my stuff safe!

Love the property, Mrs. Madge is really nice.

Very friendly and clean facility

Great staff, good price, convenient location.

Madge was very helpful and knowledgeable. The property is clean and well maintained.

Madge at the front desk here is wonderful! We had a slight issue with our moving company and getting them to pick up the trailer they had dropped off, and Madge went the extra mile to help us make sure that we could get it taken care of. She's awesome. The facility itself is clean and seems secure. We've been very happy with this Public Storage facility!

Thanks for helping us find the right space at the right location that’s close to where we live

Madge at the front desk was awesome fantastical. She explained everything in full detail. Walked with us and showed us our unit. She was great. I appreciate everything. The facility was clean. The outside is tip top shape. You can tell that There is a lot of pride keeping it up and having great customer service.

Madge was super helpful and friendly, got me all set up with my unit in no time. Whole complex is extremely clean and I feel good renting here. Thanks!

Madge is the BEST!

Great communication; fast service; friendly; clean property; well-maintained. Michelle was helpful and supportive; diligent with all steps that needed to be taken to register unit, get it inspected, install lock; and start storing; she answered all my questions and gave all needed information. I am happy and feel confident that my possessions will be clean, kept under a perfect temperature in climate-controlled unit; pest-free and safe. Thank you!

Madge provided great service.

Really Clean, Easy Access

Great, clean property, Madge does a great job

This was an excellent place to use for storage. it was easy to get to off of I-69 and 96th street. It was clean and we had a climate controlled space 10x20 and had no trouble accessing the gate or the unit itself. Madge was the perfect customer service representative. She took time to explain everything and was precise and accurate in her presentation. She also called a few times to remind me of the date we needed to be out or make our payment so as not to be charged late fees. She was very helpful and personable in our conversations. The cylinder lock is yours to keep so you can use it again if you rent with them. I didn't know that and was going to throw the lock and keys away until she told me!

Madge was marvelous! She went through everything with us, and we were very happy with our service! We recommend this place!

I am pleased by the ease of making a reservation online and by the friendly and professional check-in by Madge. Since this was my first time renting with Public Storage she reviewed the actual unit with me to make sure it would suit my needs. Thank you, Madge. OK, I came back for a second unit months later and again Madge was the friendly professional who arranged for Linda and Jazmine to be available to complete the paperwork and get us the keys we needed at a time we expected to arrive for our online reservation. Thank you, Linda and Jazmine.

Madge was very helpful and I appreciated how quickly she got my unit set up.

Madge rose above Public Storage policies that were hindering me by working with another out-of-state facility so my furnishings could be received by them before I arrive there. Madge is a customer-focused, solutions-oriented leader that Public Storage is fortunate to have.

Great location! My boyfriend stored at this property. Always felt safe and Madge was great!

Management is great

I came by the other day to get a washer and dryer with my uncle out of storage and Brenda was sooo nice and helpful with us. She really made the experience more enjoyable!!

Brenda was so wonderful in her professionalism and kindness to us during a difficult time in our family's lives due to the death of our parents. She is an asset to your organization and because pf her we will remain Public Storage patrons!

Brenda was an awesome and very helpful employee. She takes pride in her work and is a joy to talk to.

Ms. Brenda is the sweetest and most helpful lady! I definitely recommend this location for anyone's storage needs.

Brenda has a great personality and therefore, excellent quality service. She is dedicated to making sure everyone has a great experience when you walk through her door! Facility was clean and just felt like it would be a good experience to store my stuff with this facility.

Simply the best customer service ever. Thank you Brenda for everything. I will refer this business to everyone. She's professional and understand the customers.

Service was great

I have received stellar customer service from Brenda at this facility. In this day and age, it's not often that you receive customer service like this so I wanted to make sure I took a minute to express my appreciation to Brenda and the team at this location. I rented a unit last week and have had several special requests and needs since then; Brenda has been a total professional and has responded to every single call with patience, kindness and expertise. She has been an expert adviser and has been a great help with our move-in. It is clear that she has many years of experience and that she enjoys helping people. She is a consummate professional but makes you feel like you're "in the family." I chose this facility blindly based on the address, and am so thrilled that I chose a place with such high-quality service and staffers. HIGHLY recommended to anyone who wants to feel 100% secure about their stored items.

The receptionist Bernda was extremely professional nice conducted herself in a manner that reflected business values. She gave me all of the possible options 2 rent a storage. They contacted me several times prior to my moving out date. We know how busy we can get and this was a constant reminder for me. I wouldn't recommend any other storage facility.

Brenda was very friendly and helpful. She made sure I had everything I needed for my move-in which made everything run smoothly.

Brenda was very helpful in making my rough day goes smooth. The bathrooms are very clean also.

Brenda is amazing. So helpful. I strongly recommend using this Public Storage if you are looking for one in the Fishers area.

Brenda was great and got me into the size I needed which ended up being smaller and more affordable than what I originally asked for!

Excellent customer service! Mike was super friendly and helpful and very professional! I would recommend this place to anyone needing storage.

Very easy to rent and great location. Also GREAT price

It is like trusting hour stuff with a loved family member. Brenda in the front office makes everything so easy and she is so on top of everything, kind, sweet and sincerely like your most loved family member. I cannot recommend a better place to store your personal belongings. Everything is so clean, the prices are better than other places in the area and your stuff is safe and you are family. So blessed to have found this place, especially for the long term rental of all my precious belongings.

We started out with one storage and now have two and I have to say this place is awesome. The property manager, Brenda, has been extremely helpful every time we have came in and needed anything. I would highly recommend this storage location to anyone needing it. It's a very safe, quiet area and the units are well maintained. I'm glad I found this storage facility.

Units were very clean and response Was very quick to be able to open up a storage unit

Nice property manager, fast and friendly

Lady at the front desk (Brenda) is awesome

Clean facility, friendly service, Awesome experience overall!!!

First time ever using a public storage facility. Brenda made the experience simple and easy. She provided great customer service. I went to the office a few weeks later with some questions about possibly extending the lease, Jo was extremely helpful answering all my questions. Highly recommend this location

Great friendly help from Brenda!

Simple, fast process. Kind, friendly service. Brenda was very helpful and nice.

Jo was very professional, knowledgeable and helpful.

Brenda is always professional and polite in her performance of her duties. A pleasure to do business with her. She reflects credit upon your business

Brenda was pleasant and very helpful. Took no time to set up the rental.

Clean facility and efficient lease/instruction process. Brenda made it very easy! Thx!

Brenda is awesome at customer service. Great job!!

Brenda is great, always answers questions rapidly and is always in a great mood. Everyone needs a c.s.r. like her.

Brenda provides excell excellent customer service and is very thorough!

Stopped in to buy a mattress cover and Amanda was awesome!

Brenda is a very always kind person to deal with.

Brenda helps I so many ways! Thanks for helping UPS

Very nice storage!! Brenda was very helpful and friendly! I would definitely recommend this place!

Brenda was an great to work with.

Brenda was very helpful and super friendly!

Brenda was fantastic! Setup was quick and easy. Thanks for the great support!

Great experience at this location! Brenda treated us like family :)

This is the only storage facility I will ever use again! Brenda is the icing on the cake.

I was very pleased and felt the onsite property manager was very helpful and concerned about my needs Brenda took the time to look and check all available units close to the location I wanted and found the best value meeting my needs. I felt very happy that my needs were important to the manager and was a very good non stressful experience.

The staff here are always prompt if I have any questions or concerns and very friendly. It's been a great experience!!

Excellent service

Looks great

Great service with a smile!!

Great service

I would recommend this location to anyone looking for storage. Frank is the best and communicates everything effectively. He deserves a raise!!!

Brenda is so sweet and help full and can make anyone's day beater with just a smile

Brenda is absolutely wonderful and caring. So sweet

Great

Really nice facility and wonderful staff!

the site is questionable due to width of lanes and price but Brenda, the site manager, is great.

Brenda is the best. She is so helpful and always with a smile. She knows the business and company products. She made my move in easy.

Great service, competitive price.

Staff was very polite and helpful. Everything was explained and all my questions answered. Brenda was exceptionally helpful.

I have stopped by with my friend to help her rent a unit and public storage was great! The property was very well kept and Brenda was very helpful and polite

Helpful at front desk. Issue with spring on door fixed.

It was great. Property manager returned calls promptly. She explained the process so it was easy to understand. She added that personal touch to the transaction that can't be measured by modern metrics. She checked on us a few times to see how we were doing. After a 34 hour drive from California, the last thing I wanted to do was have an issue with storage. This franchise made the move less stressful and I would choose them every time for storage. Great neighborhood too.

Office staff is helpful and friendly, the units are nicely sized and appropriately priced. However the best part of this location is Brenda, as she is simply the best.

Brenda is awesome!!!

Brenda is always so helpful when I stop by public storage

Brenda makes getting a storage unit fun and easy. She is so personable and knew the perfect size i needed for the amount i was moving!! The prices were also what i was looking for.

Excellent Service!

I am so glad that I have met Brenda at this facility. She is an asset to Public Storage. Brenda is always so courteous and professional!!! She has always anwered any questions I had regarding my account and also questions about the facility. The facility itself seems very protected and well kept. Thank you Brenda for all your help!!!!

Brenda (onsite office gal) is the best thing about this location! She's always helpful and goes way beyond her pay grade to serve customers. Snow removal not good, they plow a path down the middle piling heaps of snow against the unit doors. I'm at my unit frequently, and often found my unit, and other units, shoveled and salt put down. Dumpster seems over loaded too often. Night lights have been out for a while. These issues have been brought to the attention of PS. With this in mind, or not, PS will have no problem issuing a rate increase for "maintenance"!

Brenda was very helpful and responsive when our office decided to downsize storage units.

I recently worked at the Fishers store,had to jack hammer the floor in the office and dig a huge hole in the yard.Brenda was the most cooperative person ever,working with and around us.I appreciate that as I work with the public on a daily basis.I hope that all those who come around Brenda have the same good experience.Thank You

Rented a climate controlled space. Brenda at front office was very friendly and informative. This facility is very well kept.

Staff and management were helpful and responsive. They keep things clean, and they put out stuff to keep away pests. My belongings stayed clean and dry, and they were up-front with their policies - no hidden surprises or costs. Brenda stood out to me as a both kind and helpful, but the other staff were also very nice and respectful. Had a problem with locking the unit one day, and a manager came and helped me out - turns out something was laying against the door - he was very nice about it.

Brenda is the PERFECT manager for this location! She does an excellent job in not only communicating and clearly explaining all available options for my storage needs, but also is VERY helpful in receiving shipments if I'm unable to be there at that specific time. I give this site a 5-star rating, and would recommend it to anyone looking for a place to store their belongings...

Friendly management, very helpful. Clean facility, well maintained. Great location. Would highly recommend. On site manager Brenda was the best.