Public Storage Self-Storage Units at 94-559 Ukee Street, Waipahu, HI

Both employees I met and spoke with are very helpful! They made my short time here, wish I could've stayed longer.

The manager helped me reduce my bill for few months. My bill will increase again in few months. It’s getting a lot harder to pay the bill. Company helped to lower my bill for little while. Thanks

Louis is great. Helpful and knowledgeable

Paula was exceptional in helping us find the perfect storage unit! She was more than happy to show us different sized units so that we could choose the best one to fit our needs!!

Had some trouble using the elevator using the excess code. You all know what I am talking about, You New First Time Users ! However, Lou took the time to assist. Even when it was close to closing time. Awesome Customer Service Lou ! You had just set the standard for all to follow. Glad I picked this location for my storage needs !

Hello my name is Sam, normally you would not find me posting about anything or anyone not my style. But, this time I'll make a exception. Yesterday while helping a friend move his things to "Public Storage" gentry, I found myself in a predicament I was lost. Unable to find my storage bin. After walking around for close to 40 min I decided to go to the office and get directions. But, on my way I would run into one of their employee. But, this being his first day now we both are lost. Walking around another 15-20 min looking for this elusive storage unit. But, he would reassure me "don't worry I'm going to stay with you and we are going to find this unit". True to his word he stayed and, we found. I hope you" P Storage " realize how lucky you are having him as your employee, because this 5 ⭐⭐⭐⭐⭐ is for him. Hello Lau it's me unit 3053 I won't forget what you did and, again Thank You...Sam

Lou was very professional and helpful. I had questions and concerns about my unit but he solved them.

Super awesome customer service by Diane and it makes renting a breeze

Diane was friendly efficient and very thorough. Great experience!

Your on site Manager Louis has always been very customer friendly, knowledgeable & professional in meeting our current needs. However, we were surprised at the present look of the office. Although the Office was clean we didn’t see the water cooler, TV, fridge and all storage products. We have been to other facilities to pay our bill and those locations seem what the Waipio site use to be. We are “longtime” customers of Public Storage “Thanks” to site Managers like Louis.

It was my first time at this location and Diane made it so easy for me to rent a space! She is wonderful, kind and very welcoming! Love that type of spirit here! Thanks so much!

Moving in and out was easy!

George was great help. Loved his customer service was awesome!

I had an absolutely awesome experience with Louis yesterday. There were some issues with my account and the app that corporate couldn't fix from their end (which, in my honest opinion, were issues that they should ordinarely be able to resolve) but Louis found a way to work around them and resolved all the issues so I could make full use of my rental unit and the app. Louis was very friendly, accomodating, and knowledgable. He's truly an asset to this company!

The staff, Louis and Chanda was friendly and very very helpful. Will recommend to others

Excellent service. Diane was awesome. A big help.

Diane was very helpful getting me the space I needed, she took her time and very professional done with no problem! “ Awesome customer service! “ ***** Stars!!!

Thank you Diane, for your wonderful customer service. It helped us in making decisions to meet our needs.

Diane was super helpful and we were able to get the storage unit we wanted quickly! She answered all questions, gave us suggestions and tips and I know I can go back to her if I need anymore help. I highly suggest this location just for the customer service alone.

Diane at the Ukee st public storage was so awesome!! Great customer service skills, very informative and friendly. She was very helpful with guiding us in making our choice in locating the best storage unit that fit not just our things but also our budget! Ty Diane!!

Thank you Bran and Louis!

Mahalo plenty Diane! 🤙 You were awesome and very helpful. Overall setup was less than 10mins! How convenient and welcoming! Keep it up 👍

Diane was the best. She really helpful and help me upgrade to a bigger unit. Much Mahalo for her and your staff. Will continue to store my items here.

Diane, she does a excellent service to my girlfriend Ms. Ernestina Ambrocio. Ukee, very clean inside.

Diane did an awesome job helping me out today, with all that i needed to know about the public storage. I appreciate her friendly customer service and to make sure I understood everything. I recommend this place to anyone that needs space for their items. Thank you and happy aloha Friday!

Today Diane helped me with my storage. She’s so helpful and friendly. She answered all my questions and she even went out of her way to sweep out the leaves in my storage space. Diane you are the best! Thanks!

Louis is awesome!! He was very helpful when we walked in to get a storage unit, and he explained everything we needed to know. Great experience here!!!

Very easy process, thank you Lewis for being so helpful!

I would highly recommend Public Storage for your storing needs, the staff there are very Polite, Accommodating and Efficient. So get your unit today, here at Public Storage... Excellent service with units at the right price...You just can't go wrong.

LOUIS & FERN!!!!! You’re truly the hardest workers!!!! Ty!!!!

Very convenient, the manager Louis was very informative and helpful. Always there to assist!!

Got my unit and I’m very happy to be able to de clutter my home. Thanks public storage for excellent customer service. Thank you Louis!

Louis is absolutely amazing. I can’t thank him enough. I ordered a unit over the phone and by my own fault i got the measurements wrong so when I showed up that morning to put things in the unit it wouldn’t fit and I was freaking out because I had a flight to catch but all thanks to Louis he was able to get me a new until walk me through everything and get me out of there in no time and I made my flight! I am so great full for everything he did he was so helpful and had amazing customer service

Sylvia welcomed me warmly and took the time to escort me personally onto the property to help be find a solution to a unique storage request I had. She also helped me ( a first timer) understand the best approach to maximizing my storage investment and was very patient with my questions. She helped me get out of a tight spot at home (literally!) and now we have room to move and think and get control over our stuff! Thank you Public Storage and Sylvia!

Sylvia Matsushime is SOOOO AWESOME!!! I am very happy with my unit. Much mahalos to Sylvia and Public Storage for just making my day better!!! I really appreciate Sylvia and her customer service is the best ALOHA i've had yet!!! Love You Sylvia!!!

I had to get a storage unit last minute and this whole company everyone, I’ve talked to, was more than helpful. I was able to reserve a unit go in and look at it and pay all within 24 hours. I met with Sylvia at the front office and she was a saint. She talked me through everything and got me all set up and ready to go in about 15-20 minutes.

Louis helped me! He is amazing! Sooo efficient, personable,knowledgeable! This man deserves a RAISE!

I have been storing at this location for over a year now and recently had to resize and move units. Louis helped me and made the transition seamless. It took me quite a long time to transfer my things from one unit to the other but Louis made sure I was completely taken cared of. He even tried to find me the closet available unit to my old one so I wouldn't have to be moving things very far. He also checked on us to make sure we were doing ok while moving. His customer service is absolutely exceptional a definite 5 star experience!

Talking about 6 star service not 5...As a Corporate Executive and Store Manager I must say Louis is outstanding...As I appraise my own employees I want his Regional and District Managers to know you have someone who is passionate about what he does. On site Louis was very friendly and even checked on me if I needed anything. In the office he was very knowledgable and skilled. Louis answered all my questions and made the necessary changes I needed with a smile and top notch customer service to my account. I recommend Louis and because of him I chose to continue to have my company's storage units on site. Louis keep up the good and passionate work!

Louis is Great always greeting us and helping me out with payment plans so my storage don't end up in AUCTION. Louis provides great customer service and is always helpful in all situations good or bad. He will definitely put a smile on your face. Thanks for a great customer service experience LOUIS what would the Public Storage do without you.

Louis was super friendly, always very attentive, and helpful. Access to our space was easy, and it felt very safe. Definitely would rent space here again.

Louis is awesome! Very helpful and got me an exact unit that I needed. Definitely recommend this location.

I was helped by Louis, he was fantastic. He helped me to determine how large a unit I needed for my belongings, set up an alternate point of contact, and let me view my unit before making my decision. I recommend this location for their great customer service!

Very happy with the property. The staff is very professional and knowledgable. Louis, in particular, is very professional, helpful and friendly.

It is a very central location.

Sylvia was very professional and courteous. Everything went smoothly and we truly appreciate her caring customer service attention to our needs.

Luis is the man!

I really was empress during my time there and the staff was very nice and helpful.

Louis was very helpful and courteous! It was a great experience checking in and moving my goods into my storage unit.

Been doing business with them for years. Great service an clean spaces.

I transferred into a smaller storage unit and Louis was friendly, efficient, and extremely helpful!...His customer service and attention to detail is impeccable!...I will definitely continue to go to this location and refer others here!...

Not bad so far.

Sylvia was our customer service agent when opening our storage account, she is a very friendly courteous and knowledgeable employee. Her help in choosing a size was great and we are glad that she was the person that helped us through this process...Thank you Sylvia for a great job!!

Sylvia was very nice and helpful.

Sylvia Matsushima was very friendly and courteous in helping me find the right space for my stuff. She wasted no time in showing the locker as well. I was very satisfied, thanks much.

Sylvia set me up with my rental and was fast and friendly.

The manager, Athena, was very helpful with our storage process! Big thumbs up to her! Thank you so much!

Athena was so helpful, her name fits the Greek goddess of wisdom with all her knowledge of the facility. Having a storage was such a convenient tool for my small business.

I’m glad I waited to leave a review since the manager and front-desk gal had asked me (at least 3 times) to leave a review on the first day I opened the storage from the point I was in-office doing the paperwork to the point I left. They even gave me a slip noting exactly which business listing/location to leave it for. I had intended to do it when I got home, but got busy which is exactly what they were trying to emphasize not allowing to happen because they wanted me to follow through on the review. Since it would’ve only been my first day, it was asking me to pretty much leave a review on the interaction I had with the manager and front-desk associate. They were nice but like all reviews I can’t base it on just that. As mentioned, I’m glad I waited because I don’t think this is a 5-star location. In just the few months I’ve had my storage here, there was 2 weekends in either September or October where the elevator wasn’t working. More recently, they changed their hours due to the gate not working. Most days now are not open past 6pm. It’s been going on for over a month now. When I first found out, it was such an inconvenience as I wanted to unload the stuff in my car already. That was awhile ago. I just went back a few days ago and same thing...gate was still broken and I couldn’t get in since it was past 6pm. I find it very inconvenient and not sure why it’s taking so long to fix. I’m thinking about closing my account here.

Great customer service . Sylvia

Went to rent a unit, and Athena went out of her way to do all she could to help. She showed me multiple units and found me the best price she could.

We seen Athena the other day and she helped us with obtaining a storage unit. She was extremely helpful and so nice. My daughter dropped a pair of keys into a hole and she helped us get it! What a day. I would definitely recommend Public Storage to anyone looking for a storage unit. Thank you Athena!!

Had a tough couple of months when I had to move, Athena helped me so much... if I could just give her a million stars I would. She made the whole ordeal I was going through so much better. She works hard, keeping the place clean and safe and making sure everyone is helped. Thank you Athena!! ❤️

Athena worked wonders to find us the best rate. She checked availability and prices for other locations with drive up access units too. She was very helpful and we definitely recommend using this location!

Friendly staff allowed for a great experience in obtaining a storage space (Rep. Ashley) and move-out experience (Rep. Athena) fast and easy.

Shout out Athena for hooking with storage thanks slot...

Great experience and awesome service. Thank you Athena

Sylvia was very helpful and extremely friendly!

Athena was helpful, energetic, and kind. Loved the experience.

Came in with my husband shout out to Athena for the boxes! She made our moved so much easier and she didnt let us forget the tape. Shes a keeper (= if we need anything else we will come back here to our new favorite Public Storage.

Athena was extremely helpful. She made my experience with this company quick and painless. Mahalo Athena!

Had a great experience with obtaining the space. It was an easy process and things are very much easy to get too. I suggest getting lights set up for your unit so its easier to see. Ground floor is a lot easier to get too. Ashley B was pleasant and made my move in fast and easy.

Got a great deal and Ashley and Athena gave great customer service!

Aloha. I came to Public storage a week ago and Ashley really kind and helped me out find a storage space... I'll definitely letting my friends n fam to come to Public storage. Thanks again Ashley. Aloha n Mahalo

I’ve been a customer for years. Good storage facility and convenient. Also thanks Ashley for great customer service!!!!

THANKS ASHLEY B. SEE GUYS AROUND

A wonderful experience! Ashley was amazing and very understanding of my situation! I absolutely recommend this public storage!

Ashely B. Has been incredible, had to do an emergency move and she set me up and walked me thru everything fast and easy... would definitely recommend this place.

Great service! Ashley's great and went in depth with the storage rental process! Very professional! One of the reasons why my family and i decided on going with them! Mahalo Ashley!

Ashley is the greatest, very professional and knowledgeable in her craft. She definitely deserve a raise. Keep up the great work. Also can't beat that beautiful smile. Thanks for everything!!!!!!

ASHLEY B. YOUR AWESOME, THANK YOU!

Ashley was extremely helpful when we needed a drive-up storage locker to hold some freight for a few weeks. Upon arrival she let us park our two big trucks in the gated area and showed us to the unit she in mind. Pricing was simple, service was impeccable. Thanks Ashley! Gene

Ashley was amazing in helping me and explaining everything that needed to be done. She's always greeting me with such a joyful attitude and beautiful smile.

Ashley was great! Will use them again in the future! Joe Murphy

Extremely appreciative of Ashley's customer service skills and professionalism meeting our needs Thank You Ashley

Good

Ashley was the best! Very helpful and Always cheerful! 👍🏽👍🏽

Ashley is a very good cummunacator. She call me before I go to the office that my reservation is good to go so I was excited to save that unit. Now I’m done processing all my payments and contract paperwork. No worries now to moved out my stuff to the storage. Thanks and keep up the good work... mahalo!

I stopped by the office in the afternoon to ask questions about storage options and spoke with Ashley B. She provided excellent service ... answered all my questions ... gave me a tour of the facilities and showed me the two different units that I was interested in. Ashley took the time to demonstrate how the lighting worked ... pointed out where the handcarts were ... and demonstrated the different ways to lock up the unit. She shared the pricing and specials for each unit. I went home and went online to reserve my choice and she called me back immediately. Ashley was able to help me secure the unit before closing and again took the time to walked me through all the processes. She was very patient and attentive to all my questions. I really appreciate her professionalism and the time she spent :) Mahalo Ashley!

Ashley is the greatest worker at the facility always very helpful with anything I need and willing to go out of her way to do the best she can.

The property is great to store your items. The staff (Ashley B.) is great. Very customer service oriented. Greets each customer with a smile. Very fast and knowledgable. Willing to help you get the storage you need. Mahalo Russ

Great service, convenient location. Ashley is particular is really helpful and nice.

Ashley gave me amazing service. I’m so grateful for her help. I recommend this business.

Ashley B is the bomb she’s so funny first time meeting her we got to talk about our personal life and all that good stuff hehe very understanding and patient and super helpful, any questions she’s their to help you! Y’all go check my out my girl.. =)

Search for best prices online.

Sylvia was super friendly, very knowledgeable and addressed all questions and concerns. Check in process was also quick and easy. Highly recommend!

Great experience here this facility employees professional/personal on my wants and needs regarding storing my things and to mention friendly too ,thank you Ashley B. Aloha Terence

Good place for storage needs!

Ashley was such a sweet worker. Very helpful, down to earth and provided all the info I need to know. I would def come back to see her again.

Easy to get to, great prices

Sylvia was great - she kept in communication with me and was very helpful. Thank you!

Sylvia was a great help to us! Our move was flawless. Thanks again.

They are friendly and have great customer service! Very helpful when accommodating my needs. Will refer to friends

Excellent customer service. When first opening my storage Donna was awesome. She knew exactly what I needed.Then when I was ready to move out, Sylvia was also so awesome in helping me close my account. If I ever need a storage again I know exactly where to go. The customer service, hours and cleanliness at Waipio storage is the best.

Was helped by Ashley B. She's has a great personality and very relatable. Helped answer all my questions and needs about our unit! Thank you Public Storage and Thank you Ashley!

Met Ashley at office. Very friendly and polite. Took me to see Unit Space, property was clean, kept well. Carts are available to use at property. Unit Space was clean. Very pleased with location of property. Elevator available. Price also played a factor on my decision to rent a space. Check out website for the best rates.

Helped friend unload locker after bidding at auction. Staff was helpful, but code to enter facility not working. Had to wait for salesperson to comeback to office.

Best storage place in the island

Excellent service and amazing deals. Ashley B was especially polite and very professional, answered all my questions and even recommended some better options. Military friendly and I will definitely recommend to friends and family!

Mark O was great. He walked us through the process in a way that was easy to understand. I want to also mention Sylvia...she was very pleasant when I paid my storage.

My things are safe

I would like to express my appreciation to Kent at the Waipio location who effectively answered my questions in regard to my long-term rental options at this location and a possible transfer to another location closer to my home. He was knowledgeable, courteous and professional as compared to some of the other agents on duty. As a business owner, this is the type of employee I would like to have as part of my team! Keep up the good work Kent! Aloha, Walter

I woke with Kent he was very knowledgeable and very helpful

Great customer service! The staff was very helpful & informative & were super friendly as well. Would definitely recommend this location to others.

Awesome first month deal

Great customer service and professionalism by Wayne. Incredibly informative regarding all the different sizes and accompanying prices in addition to insurance. Reviewed all available equipment and supplies and its prices. Efficient tour of the facility. Came away much more educated and prepared to make a sound business decision.

Great place to store all your houhold goods! Cheryl helped out with all our needs in as far as getting the right size storage. Facility here is clean and well maintained.

Customer service from Cheryl was top notch and professional. Made my move in process simple as 1,2,3!

rewrite: I've been with this storage facility for a year now & I'm disappointed with their customer service. Apparently Marc who claimed to be a supervisor filling in for this particular location was very rude to me. He sounded irritated at the fact he had to work on the 4th of July. News flash manager! The store is your responsiblity, that's why you get paid more than your employees. When they call in sick you pick up the slack. Yes i know you want to go hang out with family and friends have a good time. However you hold title for a reason you don't like it then step down & allow the more mature minded people to get paid.

Very easy, straightforward, courteous and friendly. Cheryl excellent cust service, she explained everything that we needed to know and answered all our questions.

Cheryl helped us move our account and billing information with ease. thank you for your quick and professional service.

Cheryl gave us excellent assistance in selecting the right unit for our needs. She went out of her way in assistance. I would recommend visiting Public Storage for additional storage space.

Cheryl have the customer service so far! She took care of our situation like a boss! Public Storage needs more employees like her. Thank you Cheryl!

Cheryl was very helpful. And great service.

Cheryl was a great help and was very hopefully and had a very happy additude and willing to help me the best she could. She was very happy to help me out and will defiantly be back and recommend guy my friends for this location.

Maria and Cheryl are the best go see them for your storage needs. They are very helpful and kind.

Good workers

Val the front desk gal was very friendly, helpful, informative and just very pleasant to deal with!! Great employee!!

Clean storage area and the price is great. Customer service is awesome. Thank you Val for your great service!

Came through and Anu was at the front, helped me get started and was very easygoing! The process was very simple and easy!! Beautiful smile and very helpful... if you need a storage or any help with them I do recommend to go check her out at the Waipio location

Annie is very sweet and helpful!

Thanks for the great customer service in getting our storage space. The experience was top notch, and it's great to deal with someone who handles business efficiently & effectively. A definite recommend. Thanks again, Annie.

Great location. Annie was outstanding to work with. Very helpful.

Annie and Lee gave my family excellent customer service. Very professional

One morning, I was trying to find a storage company near my home because I was trying to clean out one of my rooms so that my daughters (traveling home to Hawaii from Japan & New York) could have more space to place their luggages in such a small-sized guest room. So, I went online & found Public Storage units on sale for the month of December. Fortunately, there was a perfect size unit available at the Ukee (Waipio, Oahu) location. Conveniently, I was able to reserve online, and when I went in to open my account, the process was simple and quick. As fast as efficient as they were, Annie & Lee (at the front desk) were friendly and extremely helpful as they pointed out the variety of boxes and bubble wrap available. So, actually I bought the prepackaged assortment which is very reasonably priced as well as all the different size boxes came in very handy when transporting everything. The unit assigned to me was clean and much bigger (favorably higher) than I anticipated; therefore, I could store my items accordingly (stacked my tall items comfortably). The ease of moving out of my storage unit was another plus. Annie was there again to assist me. I am grateful for her friendly & helpful demeanor, it made checking out pleasant & a breeze!

Annie was so helpful with my auto pay!!! So awesome. Thank u annie!!!

Lee was very helpful as my wife and I are shopping around for storage . She had a very good attitude and didn't mind showing us different sizes. We will strongly consider renting with her . I recommend anyone looking for a place to store to come here and see Lee . She knows her stuff. Thank you Lee .

Excellent service. Annie is very friendly and makes moving into my new unit quick, enjoyable and easy!

Love it too bad its not 24 hrs

Lee was very helpful and nice . She answered all my questions . Will be back . Great place .

Very reasonable rates and you can’t beat the access hours. Staff is always helpful and makes sure you get the right size unit for your needs.

Loved Annie's help. She help us get a great storage, super helpful. Thank you so much Annie. Go see her if you guys need help

Awesome the cashier is super cool thanks Annie

Good place

I'm moving and needed a storage place, I decided to go down this location. Annie greeted me and she was very informative, about what I was looking for in a storage unit. Annie gave me a tour,of the different types of storage unit, and decided to get the 10x10 which would be perfect to store all my items in there. I signed up a contract with this location. I'm so happy I found a storage place that's convenient for me to go to and a friendly and helpful staff Annie to ask any concerns or questions . I'll definitely be spreading the word out 😊

Customer service was excellent! Very friendly and helpful.

Anne was very professional! Excellent customer service! I would definitely recommend seeing Anne for a storage unit.

Awesome customer service, Annie the site manager was very friendly and helpful I had a great experience! I'm very glad I came here!

Very helpful staff from beginning to end. The 10' x 10' was perfect for all of our storage needs. Easy to enter and exit security gate.

Annie was very nice and helpful. Go see Annie for your storage needs.

Getting my storage was actually a quick and friendly experience, site manager Annie was great, very helpful and knowledgeable as to size i needed for all my things. Process and paperwork was understanding as she had gone over with me. Id recommend my friends and fam any day

Thank you Annie for the awesome customer service and your thorough knowledge!!! You Rock!!!

Silvia was friendly, courteous and efficient.

Sylvia ------ 21710 Thank you for finding the right storage for my need.I was pleased with the courteous and professional service I received. Mahalo

Great customer service from Annie & Sylvia. Very grateful there's an affordable storage space near my home.

Annie was very helpful

Annie she very nice and helpful! She is awesome

Property manager Donna has been very helpful to me and my company staybright electric of Colorado where is she helps us in anything and any way possible that she can she's very courteous professional and extremely helpful with knowledge of the island and her industry.

Donna was very helpful and informative, excellent service.

Thank you so much Donna for your kindness! 😊 -Atlas Shippers

Ohhhh, Donna, ohhhhh, Donna Ohhh, Donna, Ohhhhh, Donna I got great customer service, from the woman at the front desk Donna was her name! Lol!

This location is secure and the staff is really friendly. Sylvia M was awesome. She was quick and helpful. Thank you for making it a good experience.

Always helpful go to if you need storage

Very convenient location and excellent customer service. We adore Donna, she is always so friendly and accommodating. Best customer service I have ever received on O'ahu. Mahalo Donna!

This is where you want to keep your items if your in need of a safe ,reliable place to store them. Because service here has been great particularly concerning our interactios with Donna she's a representative this place should be proud to have , my husband & i started out with one of their larger units ,then down graded to what was more practical for us & during that process we had lost our key to the original storage so she called her boss to come and cut the lock for us & came up with the solution that instead of having us wait around there to take the key for the new lock so once the one we didn't have was cut our property would be stored safely with the new lock , it was a bummer when we had arrived 10 minutes after closing & had to wait till the next day to enter the premesis but I understand her purpose there is to uphold the rules & really did help us , this is just a couple experiences we've had with her but there have been countless occasions where we've forgotten our pass code to the gate and she's rewritten it for us & even when we know we ourselves would be frustrated attempting to do the things she's done for us she always makes us feel welcome, confident, & protected with her assistance so thank you public storage!

Maria, Chuck and Maggie are Superior Friendly Supporters of their clients. Easy understandly, quickly processed our application. Same Day move in was very friendly. It might be out of the way to most, but the storage area I have was full. They were eight around the corner and happy to assist. Thank you for making our move pleasant and affordable. Have a great day.

Friendly and fast customer service including the Manager. Really helpfull someone been there for you what ever you need. Strategist location and convenient. Safe and clean environment. My self highly recommends this storage. Thank you Mrs. Donna for your help and out standing Customer service.

Donna was friendly and very helpful. She explained everything clearly, and made sure I was aware of all the goods and services available. She showed me the property and made sure I was satisfied with the storage units. Great experience!

Donna and her team....EXCELLENT SERVICE!

Donna THANKS!!! for giving me EXCELLENT SERVICE!!! over the past years, you are an asset to the company, keep up the EXCELLENT CUSTOMER SERVICE., you deserve 10 **********

nice storage. Deanna and Donna helped much!

Donna was excellent Thank you

Donna is great to work with! Very professional, also very understanding and helpful!

Great service at a great price.

Donna always greets me with a smile. She's so courteous and friendly. Your company needs more staff like her.

I love working with Donna! She accommodating and always willing to help! Very pleasant all the time no matter what time we all or visit. The area is always clean and out properties are always in good condition! Recommend this Public Storage to everyone !

Friendly staff provided great service. The spaces are great and the location is easy to get to. Mahalo!!

Donna provides EXCELLENT customer service 👍👍👍

Donna was very helpful and friendly. Great service !!!!

Donna is amazing! She was such a blessing to me as I was processing to become a tenant at property 21710! I was very distressed having to rent a unit and store the belongings of an elderly man who has no family and who is in the hospital, and Donna was so understanding of my situation - she showed me compassion, which I was in great need of! I can't express enough how grateful I am! Donna is a definite "keeper"! She demonstrates excellent customer service and public relations skills - I won't hesitate to recommend property 21710 because of her! Mahalo Nui Donna! Aloha, D.V.

Super, all staff very considerate and friendly. Wish the cost was a little more affordable.

Donna was a real sweet heart. She didnt have the unit for me, but she did redirect me to where I could go. Even though I couldnt give her my business she still helped me from when i entered till I left.

I love the staff at this storage. Always good to work with me,especially working with donna. Being away from the island and knowing our belongings and storage is in good hands. Donna thanks for working with me during the moved.

Loved the experience at this Public Storage location. Donna is top notch, friendly, and helpful! Mahalo!

Exceptional customer service. Donna was very courteous and professional.

We agree with the overwhelming majority of other reviewer. Donna was very nice finding us a good deal in a short time when we needed help.ASAP. She know how to ease the load when you need a place to store our stuff. We didn't know where to start. We saw this place we went in talk to her and we were able to move our stuff that same day.Thank you Donna for your help . I would recommend your service to anyone to go and see this awesome lady. Keep up the good service. GOD BLESS, MAHALO

Donna and Silvia was very helpful & friendly, showed me around

I agree with the overwhelming majority of other reviewers. The crew at this Public Storage even give a courtesy phone call if you've forgotten that your monthly payment is about to exceed the grace period for payment (which would cost you a late-fee-charge). I appreciate that greatly. And, all the units are on ground level, directly accessible by car. Drive in, load/unload, and go.

Donna was very very nice .help us to get us good deal and treat. Us very nice. Very kind. I will recommend. My friends and family to go to donna at. Ukee public storage Not justva very nice worker and leader in public storage i have a storage for 1 year now and every time i was there she was cleaning or checking the units even check guy the ahe dont reconize to rent storage to make sure the storage are safe like a security guard, and when I speak to her no matter if she jad a bad day she always kinda and very nice tryng to help other so shes not just a good leader in public storage at ukee street But she is a very nice and kind woman Thank you for everything you do every day at public storage """DONNA""" you the best!!!!!!

Donna was very awesome lady!! She helped me my wife's military movement very smooth n easy. All the tools n equipments were easily accessible to utilize. Donna made the process of moving very easy for us from the beginning to the end. Thank you Donna n God Bless!!! Mahalo!!!

Donna was awesome to work with, location & price was a plus!

Donna who has helped me was kind and so helpful. She was efficent with answering all of my questions and concerns. I just wanted to tell her thank you very much Donna for making my moving transition that much easier. Aloha and mahalo.

Awesome staff very helpful.

Donna you're so awesome and TRUE! Thanks for helping us with our storage needs! You made our first time experience with a storage unit a piece of cake. We will definitely send referrals your way. Your personality is contagious. Much Much Mahalos!

Everyone here at Staybright Electric really appreciates Donna and the amazing customer service she offers. Thanks Donna and I'll see you next time I'm on your beautiful Island..

Donna! U da bomb! Very helpful, kind, and personable service! Awesome! What no more ten stars! Five not enough!

My house was under renovation and I needed to put my things into storage. I signed up online for a unit it was really quick and easy but once I got to the storage facility I was greeted my Donna who was very helpful. She made me feel so welcomed, she explained everything to me made sure the unit was big enough and suggested packing material. I definitely recommend this place.

Ms.Donna was very friendly and helpful...she took her time to carefully explain everything to me and to make sure i am getting the proper size unit for all my things...i will definitely recommend this location to anyone i know that is looking for a unit...

Donna is very professional, friendly, and above all courteous. She is fun to do business with. Public Storage in Waipio is the best place to store your stuff. I love it.

Very good customer service of Donna.

They were very professional and went far beyond expectations even when moving to another location. Donna stayed and worked on my lock when we couldn't get it open, it took her some work, but she did it. Then when all I had was some rubbish in my vacant locker, she cleaned it up and called me to say I could vacate that day. What a big help! I would've had to have gone there that night to clean up the rubbish. Thank you.

Donna is very sweet! Always makes us feel welcomed when we go in. She is very personable and easy to talk to 😀 The facility in general suits our needs since we only use it to hold all our holiday decorations etc. Its not air conditioned but I do love the fact that we are able to park inside and use the carts to push stuff up to our storage unit!

I loved the cleanliness and the sweetness Donna had to provide for me she made me feel welcomed and secure in knowing that my belongings will be safe she is awesome and amazing I wouldn't trust anyone else more thank you Ms Donna Lakisha fujioka!

With some many choices for a storage unit, I was pleased to see that other Public Storage Facilities knew each other and encouraged me to look at the PS down the road. When I pulled out the online pricing, I was told "I will call Donna at Uke'e Street and she will take good care of you". When I got to the Uke'e street facility, Donna was right there ready and willing to help; she was even expecting me. She was so knowledgable and friendly - what a great experience. Mahalo to Public Storage for being a company that promotes customer satisfaction.

Nancy was the best! very friendly about the information and was very clear on everything! excellent service!!!

Donna and her staff was and is helpful and has such a professional attitude towards customer service!! Also Annie helped me with today's technology, my cell phone.

Donna is Very helpful, location is convenient, process in renting was easy, I will recommend this to my other contractor friends,,,

Donna the best customer service !!!!!

Kuddos to Donna for being so helpful and curtious. She is very professional and pleasant to work with when my husband, Cranston, needed a unit. Thanks Donna!

Customer service was great from makerita and chuck!!!! Paperwork was easy and fast. Highly recommended!!!

Aloha, It's my great pleasure to review this facility as clean and pleasant. Donna's help and accommodations were the best I ever have to know about their facility. She did a great job on showing the unit as well as giving recommendations and options on what is best for my need. Excellent job Donna! Keep it up!

Donna is an angel and have made my experience outstanding. She had gone above and beyond her customer service duties by being her professional self plus an angel. Public Storage picked the right person for the job. You have an awesome asset and gem on your staff.

Makerita gave an outstanding customer service. I went into the office with the intentions of paying my bill and move out. I shared my concerns about the rate increase but after she encouraged me to call customer service, my late fee was waived within seconds. Makerita shared with me the benefits of transferring or securing another unit, as I stressed to her about my rate. She said, the ongoing rates for the available units are lower, and that I should secure the unit right away, because of the high occupancy. After seeing the space, I was happy and decided to keep my business. Not only did I upsize my space, I got a lower rate. Thank you Makerita for helping me out. I will definitely refer my family and friends, I will have them ask for Makerita!

Donna is the lady to see for your storage needs. She is friendly, caring, knowledgeable, and always has a pleasant smile to greet you when you arrive at the storage location. Highly recommended !

Friendly customer service, Donna and Makerita gives an outstanding service. I love that the access hours are longer, as i get off late. It's location is near my home. Thank you.

Donna is an outstanding employee and a great asset to Public Storage. Donna is always courteous, friendly, easy to talk to and efficient. I always look forward to dealing with Donna and am very grateful for all of her assistance.

Made a appointment online and soon as they opened, Donna called to set up a time to meet. Got a good deal on a small storage and helped me with all my needs. Would recommend this site to anyone.

Donna was an absolute great help with her positive attitude and eagerness to help

Yesterday I went to my storage and I met Donna for the first time. She is awesome! Such a great help and her personality is a plus! I have been with public storage for several years now and I am pleased! Thanks Donna for being so helpful.

As far as customer service goes, people need to understand, that if you have anything negative to say about them, you just don't realize that most their properties are run by a single person there! Have a little patience an d humility for the hard working individual that can't serve everybody with a silver platter all at once! Donna at the uke'e location was absolutely pleasant, very personable and expressed true concern for what we were storing and how to keep our precious items protected through the move and while in storage. She treated us like we were long time friends and it definitely goes a long way to make us feel comfortable about storing our personal cherished items there! I am definitely happy with the initial half of my storage rental, and sometimes that's all that matters in sales, its what attracts people when every other facility offers the same exact thing. I will always choose the place I feel I was treated best in person! Also, if the property manager is away showing a unit, they redirect your call over to the main line and they will set up the reservation for viewing of the unit and explain everything you need to know so that by Tue time you reach the facility, they're ready for you!

Donna was great! She helped us when we moved in. She was very friendly and welcome us with respect. We had a unpleasant experience with another lady same location(Not Donna) . She was very mean and rude.(Not Donna) It look like she didn't want to work there.( not Donna) We are very happy and comfortable working with Donna.

Donna is so helpful and happy to help us with our needs.

Great service!!!

Donna was extremely helpful and answered all of my questions. Great service and facility.

Donna is awesome!! Helped us get our first storage unit and kept in contact with us if we needed anything else and helped us get a bigger unit. No hassles, very friendly, always helpful to get the right unit size needed, felt more like ohana. Mahalos Donna!!!

Donna was very helpful and friendly. She listened to what we needed and was able to recommend something that worked perfectly and fit our needs.

I have been a tenant at this location going on 3 years. Donna in particular, as well as her staff, have always been extremely cordial and keenly interested in my satisfaction. Whatever my needs or concerns, they are addressed in a timely manner. I appreciate the constant professionalism. Well done guys, keep it up!

I have had excellent service from Donna, who is there most of the time when I am, and the others also.

Friendly customer service! Donna was great!!!!!

Donna is super cool and very helpful

Aloha! From the first moment I walked into the Public Storage located in Waipio, The staff was very friendly and helpful. I closed my storage unit on Friday, April 24,2015. Donna and Markita were very helpful and provided excellent customer service. Mahalo! Donna Nocho

Donna was great, she got us a great storage unit at a very good price. And she was very helpful and informed about the units and property, thanks Donna.

Donna was wonderful and very helpful with all my storage needs.

I have had a storage for several months now and completely enjoy every experience that I have had with this location. Employee's are excellent and answer every questions you might have with great support and help out with any other issues you have. I recommend this storage facility to anyone and everyone!

Makerita...helped me with saving money on my storage. She assisted me in transferring to a drive up unit, which was accessible to have easy and convenient access. She always greeted me with a smile, always asking me how am I doing. I shared with her that I will be moving to the neighbor islands and won't be visiting my unit as usual. She reminded me about paying my rent online, mail in payment..but told her that i had already made arrangements for my payments. Thank you Makerita for your outstanding services. I will surely miss seeing you every month.

Very good service. I would reccomens everyone to join this facility

Donna is amazing she is always there to great her customers with a warm smile and a genuine personality. I definitely recommend this location to anybody looking for storage!

Ms. Donna was always a huge help. Whether helping get into our unit with a list key or simply getting us with a smile. Would definitely recommend this location to friends.

Mahalo Donna for answering my questions regarding storage. You were attentive and informative during our brief phone conversation. I will definitely consider doing business with you in the future.

Donna and her staff make you feel like family always friendly and happy

Donna and her team at Public Storage Ukee Street have been a pleasure to work with and provided much stress relief over the past six months or so during our home renovation project. We went in an out of the storage many times and during each visit the staff was helpful and friendly. Thanks for a conveniently located and easy to access storage facility.

Easy check in. Donna was very helpful with the process. We moved in the same day. I would recommend this facility. Thank you Donna!

Donna always provides friendly service.

donna was very helpful... she helped alot and was very sweet..

Great location, easy access, feels safe & secure. Property manager Donna is very friendly & knowledgable with needs of the customer. She's very good in returning calls to either upgrade or change units. She makes sure the units are inspected & cleaned before releasing it to you. Highly recommended place to store personal items that needs storage. 5 stars *****

Donna was about as helpful as it gets. She was so personable and her customer service was on point.

Donna was great. She provided excellent customer service and was very helpful with answering all my questions. Donna was so helpful even though I wasn't able to get a unit at her location, due to availability and climate control preference. I would like to commend her on her exceptional customer service!!!

Donna and all the staff give excellent customer service. They are friendly, knowledgeable, and caring. Donna really took the time to listen to me so she could consider and advise me on my specific storage needs! Not only that, administratively, she is extremely efficient and helped me set up my online account.

An employee at this location had discovered that we hadn't locked out storage unit when we last used it. They used their own lock temporarily until we could get down there to use our own lock. We appreciated this since we couldn't get there for a few days. We were also pleased with Donna's pleasant & efficient manner in handling this situation.

Great deal, Donna was EXTREMELY helpful, they had just what I was looking for, fast, friendly & I would highly recommend to others who need a storage unit!!!

The price the location... everything is great about this storage place. It is clean and I feel safe here. My initial hesitation about this storage place was no a/c but hands down- this is the best place, a/c or not. The units still remain cool enough that I don't worry about my stuff. In addition, it is a small place, so it is not a hassle to get in and out quickly. However, the best part of this particular storage place is Donna- she is always there for the best interest of the people that have storage needs, is always pleasant and helpful. And she remembers who you are- no matter how many times you come or go! I have been to other PS and have never been impressed with their workers... Donna is the exception and the main reason I stuck with PS.

All is good with location and staff. Maria and Donna are very helpful and friendly. The only draw back is the yearly price increase.

The workers are very friendly and polite. They are Awesome and amazing. They always keep the area nice and clean!!!

The front desk person (Donna) was very friendly and helpful!

I went into finding the best storage and the best rate not knowing how to do this.Makerita was awesome she was very helpful and helped us find the best rate at a convenient public storage near by. If you ever need help just ask for Makerita at the ukee streest location she will help you every step of the way. Mahalo Makerita.

My experience is always good at this location. Donna is the best employee there in my opinion. Very professional, friendly, and helpful. Other employees there seem to not care about customers and aren't very welcoming. If coming to this location, ask for donna!

Donna at the facility goes above and beyond to make you feel welcome and secure

Donna was so nice & listen to my storage needs. She took me to look at the storage unit, to make sure it was the size I needed. Donna explained all the things I needed to know about the contract I was signing. Was very happy with my experience, and will tell my friends & family to use this Public Storage facility. :D Mahalo Donna

Staff friendly and helpful... storage space and hours were convenient. But as the months went by. It got expensive...

Had to store ALOT of items from a house sale and a business as well, so I went digging around to find a good storage place. I used PS in the past, and thought there might be better sites since competition is picking up these past few years. No such luck, Public Storage is till the best location around with regards to safety, security and cleanliness! Having a great site manager is a definite must have as well! Donna is the best! I am at my site 3 timex a week and I always see her helping people or cleaning up the site. If she sees me, she always smiles and waves! The site isn't too busy and other tenants are nice folk too, they watch out for each other!

Donna was very helpful and great. She was a great help in helping me find a locker that would satisfy me.

First of all I'd like to say that Donna, the property manager is a very terrific person to talk to. She was very thorough about the details of renting a unit...She has the greatest customer service.

this was the cheapest location i could find on internet because i'm on veteran's disability. usually the cheapest places have the crappiest customer service BUT NOT THIS PLACE. Donna is awesome!!! always helps me if i need it, always in a good mood and it's apparent she really likes her job. i have already recommended this place to people but don't know if they went there or not. I've met another lady there once, sorry i don't remember her name and she was great too. This place has the best customer service of any storage company I have used so far and I've used alot, in 4 different states.

Donna is a very sweet person very helpful knowledgeable about the storage thanks to Donna that's why I came to this public storage Thank u Donna

I really enjoy everything about this storage company, the people are great.good access, clean very convenient. I definitely recommend this company and this location.

Super helpful!! Best price around!!

Very awesome service by Donna, very friendly and always helpful.

I arrived to this Public Storage location and was greeted with a warm welcome from an associate named Donna. I needed a storage space ASAP, she told me about the various types of spaces that may fit my needs. She asked me about what I was storing and she determined exactly what I needed. She gave me a tour of the property and two possible space options. I was satisfied with a locker and decided to take it. The paperwork process was swift and easy. I am completely satisfied with the service and the location amenities. Highly recommended.

I liked the location very convenient for me met with staff manager Donna who was nice and friendly. I will definitely will tell others about it. Thank You!

Fa's honesty, compassion and patience made this experience painless and gratifying. She is commended for her professionalism and super customer service. I have not experienced a warm smile like hers in quite some time.

Donna & Makerita are the best. Very friendly and professional. I. Recommend this storage to all.

Searched for the best rates/reviews, and this site was the winner! To top it off, Donna gets an A+ for customer service!

The job good job like all help!

Donna and Makerita are awesome!

Donna is a very good person. She is always helpful & caring. I would recommend this Public Storage. Go and see Donna she is a very good property manager. Never had any problems.

Donna is very helpful person she showed me the storge that I wanted. She's friendly nice big heart person .

First of all I'd like to say that Donna, the property manager is a very terrific person to talk to. She was very thorough about the details of renting a unit and I felt very comfortable because I knew that she was giving me the best deal that she could. I would like to say that if you're looking for a storage space go to Ukee St and speak to Donna. You will not regret it. One more thing about Donna , she treats you like family and for me that is something I will never forget there aren't too many people around like that. Especially in business. Thank you Donna for being who you are

The staff at public storage is awesome! Every experience that weve had there was gr8 everyone was very kind and helpful all though we no longer have storage there will still stop by now and again to say hello and see how Donna and some of the other people are doing if your looking for an excellent place to keep your belongings search no longer and get to public storage today!

Donna was quick and helpful. Thank you for getting me in and out in a hurry. Aloha

I don't yet have storage space at Public Storage, but when I deploy in the future the Ka Uka location will definitely be my choice. The staff were very informative and friendly, and answered all of my questions and concerns promptly. Makerita, and Laura in particular were great in calming my fears about the security of the location, as I had thousands of dollars of personal property stolen from previous storage businesses.

hi my name is petra iam a storages user and I am very happy with the people at my places, donna has always been very helpful and friendly ty I will always come back if I need to

We went in to "check out" this public storage facility and ended up renting a unit. Donna was so friendly and helpful. She answered all our questions and concerns. I would recommend this self-storage facility without reservation!

Had a very pleasurable experience, Staff was very professional. Laura supplied answers to all my question and made a lot of good suggestions that would make my use of the facility secure and user friendly. Please recognize Laura, Fa & Makwrita for a job well done.

Donna is AWESOME her customer service is SUPERB. Mark is great as well. Wonderful STAFF too bad the world is not like that !

The ladies that work at Public Storage are exceptional! If there is a problem, they will assist you in resolving it, whether it be a disruptive or violent tenant, or questions pertaining to moving or acquiring another storage unit. Donna and Nancy are VERY good, caring and always make you feel that whatever concerns you have will be promptly seen to and addressed. These ladies deserve MORE than a five star rating; however, when it comes to rating Public Storage over all I would give it a 3 star rating because of the company's policy of continually raising the rent at least once (if not more) a year regardless of how long you have been a tenant! I feel Public Storage has decided that fostering long-lasting tenant relationships is not something they deem important. It seems to me that if a tenant has been with you for close to 20 years that (maybe!) it shows a bit of company loyalty: especially if the tenant has always complied with co. rules and pays their rent on time! I don't understand the reasoning behind renting to new tenants at dirt cheap rates and raising the rent of long-time tenants so high that it forces them to move to another facility just to get rents at a lower rate!? I just don't get it! So going back to the wonderful, lovely ladies that work at Public Storage....I love the heck out of you!!! And to the company policy makers of Public Storage....booo!!!

Laura & FA is great

Donna is a friendly excellent person who was very helpful in finding me the right storage space for all my items!I recommend this Public Storage location to every one!

The two women Fa and Makerita were very friendly and helpful.Fa did her best to try and get me the best deal for a unit that I needed. She also allowed me to use an old public storage lock (not cylinder type) which saved me about $18.00. I really appreciated that because the other location requires you use the cylinder type and forces you to buy it! They (Fa & Makerita) were puzzled as to why I needed to buy a lock at the other location. Both women seemed pleasant,patient, and easy going. I am so glad that Fa was able to work out a great deal for me. I had a great experience and I think Fa and Makerita are pretty cool.

Walked in 15 minutes before the end of day this past Saturday thinking I was just going to get an inquiry, but much to my surprise, I walked out with a rented 10 X 15 storage. Donna was the customer service rep helping me and she answered all my questions and concerns. Excellent customer service!! I highly recommend using Public Storage at this location! FIVE STARS ALL THE WAY!!

I was very pleased with my past experience with Public Storage on Uke'e. Donna and Annie really made me feel right at home with the true Aloha spirit. They filled all my needs and concerns from start to finish with a very professional approach. Look forward to doing business here and will definitely refer business to my friends. Mahalo Donna and Annie.

I have been a customer for over 10 years and will soon be ending the use of our storage space. I have to say the service has always been great. Nancy S was extremely helpful in explaining the process of ending the use of the storage. Donna was helpful in finding a near by U Haul service (Just down the street)Thank you Public Storage!

It was totally AWESOME!!!! Nancy was very helpful with all my questions and was very kind, she also had GREAT customer service. I would give Nancy a 10 but you only have 5 stars. So I give her 5 stars X2.

thanks to public storage for your good work.

PS on Ka Uka Blvd in Waipahu, HI is an excellent storage facility. The Staff are knowledgeable, friendly, professional and they work hard to meet all of your needs. I was fortunate today (Wednesday June 12, 2013) to have the three musketeers at my service. I came in to check on my current unit and quickly discovered my access process had changed. Michelle came to my rescue and not only explained what I needed to do, but also showed me how. Makerita and Holli were instrumental in providing me options on finding a more suitable unit for my storage needs at a very reasonable price! My overall experience was a lot of fun and I would recommend PS on Ka Uka Blvd in Waipahu, HI to anyone looking for an excellent storage location with competitive pricing. I would like to thank Makerita, Michelle and Holli for exceptional customer service!