Public Storage Self-Storage Units at 94-1128 Ka Uka Blvd, Waipahu, HI

This is one of the best locations! There is adequate parking, usually enough available carts, climate controlled, carpet throughout, steel walls, etc. Also I haven't noticed any red flags regarding pests. I feel safe when I'm here and am able to sleep well at night feeling like my things are secure. The best thing about this particular location is their customer service and I would specifically like to mention Bran, who is the friendliest, kindest, most helpful person I have met in many years. Her willingness to go above and beyond caught me by surprise, blew me away, and really made my entire day and more. You never know what someone is going through, and experiencing her ability to make me feel valued and like an actual human (not just another customer) spoke volumes and touched my heart. Without a doubt, she is there to do more than her job description because this one really shows up for work more than just physically. I don't know what she gets paid, but it should definitely at least match what she puts out for her customers. It's been way too long since I've encountered someone so helpful and I commend her for everything. Bran, I truly and sincerely appreciate you! Keep it up, you will move mountains! Review readers - choose this location, you will not be disappointed.

I love the local island feel of the staff .. they are very friendly and helpful... awesome experience and customer service... 5 stars... Mahalo public storage...

Been renting here for over three years and never had any issues. Staff is always so helpful and is looking out for the customer. Thank you Fern!!! You da best!

Amazing customer service working with Bran.

This is my first time getting a storage unit. Bran, the office manager, made the entire process very easy and simple. She walked us through a couple of options for location of each storage unit. She showed us each step to using the elevator. I feel confident that Public Storage has taken a lot of steps to keep everyone’s belongings secure.

Came in to open up storage. And not only was I greeted by the worker name Fern she went over and beyond to help me. She answered all my questions and was very knowledgeable of her line of work. She was very pleasant and her positive attitude is what drive a business to have people to keep on coming. Best experience thus far coming here :)

My daughter recommend me to Pacific Storage; she had so much positive things to say. So she took me there where we met Bran. She’s so friendly, cares about her customers and knows them by name. I personally witnessed it when she took us to look at the different size units. Bran is very knowledgeable about her job and answered all my questions. I was impressed and satisfied. She deserves a raise because it's hard to find people like her who takes pride in her job. Wish there were more people like Bran. THANKS BRAN!!!!!😄

Great Customer….The Young Lady Who Help Me Was Very Knowledgeable And Help Me Find the Right Unit For My Needs

Have been a customer for 2 years, and so far, it's been good

Michelle helped me with my payment change and also for setting up my online acct. Thank you for your help!!!!

Fern is awesome!!

Maria was a wonderful help. I been to many Public Storages, and this one by far is one of the best ones with customer service and professionalism. Thanks again Maria.

My first time visit at the Ka Uka Blvd public storage was helpful and informative. Lou helped me out and got what I needed and made sure I understand what I’m paying for. I’m blessed that Lou was there to help me and would definitely refer him to everyone.

Just wanted to say that Brand help me out in getting exacty what i wanted . She provided me with excellent customer service and she made my day . Thank you Public Storage .

Lou is a great person friendly upon arrival. We are first time renters He gave us important information about the ins and outs of the company. The place was clean and well maintained. Great experience.

Great and friendly service.

All around excellent experience!!!

Great service, Lou was very helpful!

Place is new looking, staff nice and helpful, decent security (camera, door access codes...) area around it looks safe

Great service and cut and dry explanations. Lou and bran where great, well informed, and easy to understand when they explained their services

Bran is awesome and always a HUGE help! Thank you for providing excellent customer service!

Highly recommend this place that is convenient near my home. Love the simply access that I get in and out of my storage with the app. As for service, Bran is amazing sales representative, and she was open to answer all our needs and questions we had. Highly recommend seeing her for future inquiries:)

Fern was excellent and made sure I was a valued customer by giving me a better rate on my Unit. 🤙

***UPDATE*** The leadership (Chanda) contacted me and followed up regarding the issues. I really appreciate the follow and I'm glad your team is monitoring feedback, thank you for making it right. I wanted to like this place but while their the elevator broke and had to use stairs, no thank you. During that time I had to ask for a discount because I couldn't enter with my items. They do NOT prorate when you exit a unit and I wanted to leave on the 6th of the month. I lost about $300. The restrooms aren't open unless a staff member is present.

Fern - So excellent!!! Thank you for your smiling face and awesome service in getting my new unit! This place is perfect!

Had such a great experience with Fern paying my bill . She was very friendly and informative . Mahalos for the great service 🤙🙏

Bran was extremely helpful in taking care of us! We were unhappy with a unit at a different location and she helped us get a spot at this location seemlessly. She took care of all the logistics and gave us the best customer service we’ve had in many years! Thank you Bran!

Bran and Fern Is very informative in questions that if we have any Problems for they are always helpful and take their time and Patience to solve it for Us! I am satisfied that My Stuff stored here is Secured and Safe and mosr of All close to where I live and is Convenient for Me!

Bran was very helpful in helping us upgrade our storage unit to a bigger one. Very easy process and it was fast. Will definitely be back!

Had a great experience at this location. Bran was so helpful and courteous when I was buying boxes. I’d recommend this location to anyone looking to rent a unit.

I went to Public Storage to transfer my unit to another one, Bran was so helpful in helping me with the transition she literally took the stress off of me . She looked for a better way to help with the units, pricing and moving. You really need to acknowledge them! They do such great work! I like being at this location because of its friendly staff and the cleanliness of the property. I also like that they're very easy to communicate with.

This is my first time getting a storage unit, and I wanted to see the unit before renting. Bran was SUPER helpful in explaining how everything works with renting a unit and what to do if I decided to get one. I am so glad I went with this location. She is SO helpful and patiently answers all my questions! Good price, great staff, and a clean unit = happy customer!

Huge shoutout to Bran for being so patient and helpful! I was in the middle of moving units and Bran was very professional and knowledgeable, and made this process way smoother than I could ever imagine. If I could give 10 stars I would! Thank you again, Bran!

Chandra is awesome!!! Helped me with all of my questions and helped me save on my current unit! Thanks to her I’m not transferring :) a plus in my book!

Bran was awesome!!!

Bran & Fran helped make finding the right unit for our needs easy and smooth. Very satisfied.

Assisted by Christina in acquiring our storage space. Reasonably priced (by Hawaii standards) and Christina was courteous and professional.

Great prices very secure location gated.Maria was awesome great service.

Great rates, friendly staff. Secure.

I will be clearing my things out tomorrow. Will someone be able to assist so I can turn my keys in.

Bran was awesome. She eased all my anxieties. I couldn’t move there but I’m at another location but she made the transit smooth and worked with me through each step. A very bubbly personality and good listener!

I really appreciate Christina and Bran. They are so nice and willing to go the extra mile into ensuring customer service! Customer service is key as they listened to my concerns and addressed them immediately. Big mahalo!

Overall great experience. Bran was very knowledgeable and helpful with getting me upgraded to a new unit and closing out my old one. She went one step further and made sure I didn’t get charged for the whole month and allowed what I had paid for my new unit. I will definitely rent at this location again!!

Good staff, good prices

Exceptionally professional and knowledge staff. Process was easy and expedient. Access to the storage unit and support equipment is great!

Christina was very helpful in getting me another unit in this Public Storage location. This is my second unit here and its always clean and staff is very helpful!

I researched different units to find the most affordable and this one won. Best value, clean, right off H2 so I could stop anytime I was driving H2 and not go out of my way to a unit. Never had any issues in the few months I had a unit here.

I am a Navy Sailor. I started business with public storage and parked my Lexus in one of their units from Nov 2020 because I joined navy boot camp last December. In April 2021 public storage called me that the catalytic converter on my car was stolen and they could not tell me when it happened and who stole it from my car. I paid public storage every month to guard my car but it failed to take its responsibilities and liabilities. It’s a total public storage’s fault but they rudely refused to resolve the program they made. Public storage is really a big nightmare to me!

Although good for the most part, the prices are getting ridiculously high and I see no cap. Even through a pandemic, there's no help from the company.

Thank you Christina for helping me with the PS app and see ngf up my online account.

I was very impressed with the young lady working the desk. Courteous and knowledgeable. Couldn't have been more helpful

Great service and my things were safe and secure. Easily accessible and very workable with having a container dropped off and having movers load for me. Highly recommend this location. Great staff!

Great location. I was greeted and helped by Fern. She was very helpful and professional.

Bran was awesome! She was very helpful with what I needed.

Greeted by Christina and she help me with my account. Which I was struggling earlier at my home which is in Nuuanu. Christina took the time to assist me with the situation. Great customer service and she also was available to assist other customers while helping me. Excellent customer service with a smile 😁

I'm happy with the service Christina is always good for us!

Great and easy to get to location. Christina and Fern are always welcoming and helpful. I had to get a temporary second unit while we were moving and it was super easy to sign up and check out. Highly recommend this location to anyone.

I think her name was Christina she had Great customer service, she was also very friendly. And willing to go above and beyond for her customers. She also insures covid safety while in her office. I would definitely recommend my family members to get a Storage here.

As I was going through some personal issues, I needed some help holding my items as I move off island. One staff member in particular helped me out a lot, Christina was awesome and made me feel comfortable with my purchase. She explained everything throughly and the fact that she was bilingual helped me out even more, since English isn't my first language, and being on island has been hard to find people who speak Spanish with. Overall my experience at Public Storage was great because of staff members like her.

Just moved in to the space we reserved online. It was super simple to do it online. Got a call from Fern about the reservation the same day and she walked me through the process and answered a bunch of questions I had as this is the first time renting storage (she was very patient). Went to the facility to check it out personally a few days before we moved in and was greeted by Christina. She was super nice and patient and answered all of our questions. She helped us again when we finally moved in and made the move in super smooth. Thanks Christina!! Facility itself is clean and has good lighting. Highly recommend this location if you're ever in need of extra storage space!

I was greeted and assisted by Cherry. She was very cordial, informative, and provided a higher level of professionalism (customer service), than my initial experience with another staffer. The property is really accommodating and well kept. I highly recommend it. Call ahead to check if Cherry is working, she'll provide the integrity and details you need if you're on the fence about renting. Thanks Cherry.

Great customer service from fern , she exceptionally great at helping us whenever we need it , super friendly kind hearted and just so awesome. We recommend to our friends and family to get a storage over here just because of her .

So friendly, easy everything! Very accessible. Definitely recommend!

Awesome service!! Christina was very helpful and professional. I would highly recommend this location.

Is the storage u nits open tonight till 12 p.m.!

the staff and facilities are great!! staff is very friendly and helpful; knowledgeable when answering questions. i was able to switch out to a larger unit smoothly when i underestimated how much stuff i actually had (LOL).

I rated this place a 5 cause it is never that crowded. U never have to wait long to get up stairs. The only thing is the bathroom is not always open. And when someone ask to use the restroom it seems like we r bothering them.

Awesome storage area. Air conditioning and secure. Hours shortened once it became a Public Storage? Helpful staff.

Awesome team and great customer service!! Went into this location to buy some boxes for my upcoming move. Mark helped me and was just wonderful. He is welcoming and very pleasant to talk to. He helped me so much and answered all my questions.

Went to this location to find prices on units and boxes etc. I was greeted by Mark at the front desk. He has great customer service, great energy. Mark is very knowledgeable and super helpful with all my questions. We will be storing here soon. Ask for Mark when you come to this location.

Love this place! The pricing is reasonable, the place is clean, and the staff is top notch. Shout out to the manager, Mark, who was really helpful in setting me up. He took the time to help me decide the right sized unit, and he was more concerned with making sure I got what I need, instead of just trying to upsell me. He was even receptive to answering some of my questions after hours. It was definitely the most effortless move I’ve ever done. Highly recommend. Thanks, Mark!

This place is the Best! Getting a unit couldn’t have been easier. Mark, the manager was very helpful and polite. The units are very well kept, I highly recommend, ask for Mark.

Very affordable with climate control

Fern has the best customer service 🙌

The service with this crew is amazing I have been to alot of storage companies in the past but this one the customer service is amazing. They take time and treat you like you are part of the family

This place is a great place to store. Sylvia is the best to work with. She was knowledgeable and got the process done in no time at all! Thanks Sylvia!

Had a great experience moving my stuff into Public Storage! I was able to complete an e-rental online and they emailed and text messaged me every step of the way to make the process so easy! I was able to get my unit number and gate access code via text message and showed up to my storage unit with no issues. Parking to unload was right out front and they had free dollys to help me with my stuff. I would 10/10 recommend this facility. Great promotions and friendly staff!!

Sylvia helped us and it was great services, very friendly, and very professional

Great storage facility, fair pricing, facility is clean, convenient access and staff is very helpful and friendly. Thank you Sylvia for great customer service during check out

Sylvia was really kind and showing us around and where our locker would be. Needed a storage during home renovations she was funny and helped us get through the process nice and quick we were in and out in less than 20 minutes. She was calm and easy going and that help the process go really smooth. They even have a card to help you load stuff

Amazing service from Kandi and Sylvia. Huge help and made things super simple to set up ❤

This place is incredible. The customer service is EXCELLENT! Not only do they treat ME with respect and dignity, I witnessed how they treated other customers while I was there! So this tells me that customer service is their first priority! The storage areas inside and out are always kept up to par.

The staff was some nice and helpful syliva and kandle are good workers I'll give the a 10

Amazing customer service! From the second I walked in, Sylvia greeted me with a smile, and assisted me with a payment. Sylvia was very helpful in answering my questions, all while keeping a nice, friendly, and positive attitude! I’m so glad to have this as my storage facility, and thank you again, Sylvia, for making me feel comfortable and appreciated as a customer! You are amazing!!

First off I have rented and worked for public storage... I just wanted to thank Sylvia and Bryan for all of their help. Normally the last few times I have had to deal with public storage I was very unhappy and not pleased with the Customer service. But today was different Sylvia and Bryan were genuinely kind and helpful. So thank you for making my experience amazing!

Sylvia was very good in customer service.

I went online to check on the prices, and found out you get a better rate reserving online. I put a reservation and move in day. Got a reminder email and call to confirm reservation. I filled out the info online for quick check in, went down and met Sylvia, she greeted us and took us to look at the lockers we requested. The first was on the 2nd floor through some winding corridors, and asked if there was something closer to the elevators, she took us to another locker which was a little closer to the elevator. Liked that they had an intercom and cameras and the climate control. I feel safer going alone with all the security which might be a little inconvenience for some people, but better safe than sorry. Went with Sylvia to finish paperwork which was quick and she was really fun to talk story with when we went off topic. Anyhoos, big shoutout for Sylvia.

Anise and George were friendly and helpful! I forgot my ID and they stayed a few minutes after they closed so I could grab it! Thanks guys!

Bryce was super helpful and friendly. He answered all of our questions and set us up within minutes! Great experience! Thank you Bryce.

Great customer service and quick!

Christine was on point with her procedure to get me setup with a unit and had a lot of great advice. She was super personable and what I would consider a true professional.

Anise greeted me when I came in for my appointment and she was welcoming with a cheery and positive attitude. She provided me with information about the facility, the unit and the process. This location is clean, air conditioned, well lit and easy access from the street. My experience today was a great one. Mahalo Nui Loa Anise!!

George, Bryce, and Christina were great help with our space rental. Awesome facility!

Anise and George were excellent, caring, honest and went to the lengths to match my needs. They were phenomenal with customer needs and helped me answer every question I had. They helped me pick out the perfect storage unit just in time for my move. LOVE YOU PUBLIC STORAGE!!

Stored some belongings

How can I pay my bill on line and does it cost a fee?

Please install a vending machine because we do get thirsty and hungry ...also mark and kess is such awesome workers please give them a raise happy new year.

Christina has been wonderful to work with while we stored our belongings in her Public Storage facility. The facility is clean and easy to access. Christina was always available to answer questions or address issues if the were to arise. We were even given a courtesy call when our renewal was due, to ensure we still wanted to keep our unit. The day we emptied our storage unit, Sylvia was very responsive and she was even seen cleaning outside the facility to maintain the presentable and professional atmosphere. The security measures in place provided peace of mind, as there are several layers of security. The climate controlled spaces also help to preserve items that don’t do well in hot and humid climates. Our experience with this Public Storage was very positive.

Outstanding service by "Banana Bread" Michelle! Very helpful! It was easy to transfer units from a larger to smaller one and between owners. No hassle! The Storage facility is clean and great climate control. Great prices as well! Would highly recommend.

Staff member Christina was very friendly, fast, helpful and knowledgeable. Building was clean. Price was lower than I expected.

Awesome customer service! Sylvia was great in helping us get set up! Clean, climate controlled storage units! Highly recommended!

Great experience and good customer service

Christina was extremely helpful and friendly. She also answered all of my questions with great detail.

Great service from Sylvia Matsushima! Extremely friendly, efficient, knowledgeable and helpful. Thank you!

Outstanding customer service by Sylvia and Kevin. Recommended. Best prices on the Island.

Michelle is the best she helped me out BIG Time. I wish I had some Banana bread to give to her

Process was quick and very easy. Online pricing actually had a discount for 1st month. The unit is clean and facility is ac'd. Great deal and Sylvia was great !

Great customer service! Friendly staff.

Thanks Michelle for all your help and support. Very friendly and veteran support as well.

Climate controlled and secure facility. They have carts for rent to help move items. Friendly experiences with staff for my moving needs. Clean facility and well kept.

Needed a storage unit since business was growing and Michelle helped me out a lot giving me all the info I needed, she answered all my questions and gave me a tour of not just my reserved unit but the size of other units to get a general idea of what exactly I needed. Great people, great location right off the freeway and get Costco and 7-eleven right there

Athens was extremely friendly, helpful and knowledgeable making my entire experience totally enjoyable

Michael is very helpful with everything

Michelle and Lauren were so great. They were very welcoming and made the process quick and easy. Best storage facility I've ever been to. OK so can't express how great Michelle and the facility are. We all know that normally when needing to rent a storage space it's due to changes in life, whether it may be good or bad it's stressful. Michelle and her staff here actually makes the experience a lot less painful.

Michelle was very helpful in making clear and simple moving to my new unit. She also was helpful in making me understand my new payments. Mahalo Nui Loa Michelle i appreciate you

Christina was really friendly and helpful with signing up and applying for a Storage Unit. Awesome customer service that reflects well on the company 👌🤙

Customer service awesome. Very helpful.

Moving in was very affordable and easy. Christina was very professional, friendly, and helpful.

Great customer service and friendly staff

I had a storage space here for 6 years. When it came time to close my space, I ran into a huge snag and Michelle was so very helpful and sweet. She pointed me in the right direction and my situation was resolved very quickly. Thank you to Michelle! I appreciate your efforts!! I also want to say thank you to Carolyn at their main office for her efforts. You both went above and beyond!! Mahalo!

Michelle was awesome today! I had an issue and she solved it for me lickety split! Thanks so much Michelle! You are a rock star! 🤗

Verry pleasent experience

Its clean and had air conditure

Very friendly staff. Sylvia helped us out with the selection of a unit that would best suit our needs and walked us through every step so we understood all the fine print. Facility is clean and secure. Highly recommend this location.

Sylvia helped me transfer to a smaller unit today. She was GREAT! Super friendly, patient and helpful and understanding! Such a great experience, it makes me not want to ever move out haha. Mahalo Sylvia for everything today :)

I love the staff here, everyone is so helpful. Michelle is great, always willing to help and always smiling.

Michelle at the front is so friendly and helpful. I would keep my storage needs here even when I move to a different area.

Ashley is the best!👍🏽👍🏽

My experience at this location was excellent! I had scheduled an online special and Erica's customer service was exceptional! She showed me the storage unit and started the paperwork right away. I was in and out in about 15-20 minutes. Thank you!

I came by to do some spring cleaning and Sylvia was great! She was able to process my payment for my storage unit, get me a dolly to load and move my stuff and checked up on me to make sure I was doing ok since I was the only one moving things out of my unit! We’ve been long time customers here at this location and always get great service from everyone working here, especially from Sylvia!! Thank you guys again and see you next month!!!

Property is very presentable and the ladies have great customer service.

This place is awesome!!

Erica was wonderful and she helped me make the process easy and fun!

Michelle was above and beyond with welcoming us to this storage unit. I have rented from different storage places throughout the years. It this is the first time someone was so friendly. She was thorough with information and very helpful when sizing the unit with our needs. Thank you to Michelle you should be proud of her!!

Great customer service from Louis. He help close out the use of one unit and open another. He made the transition very smooth.

My experience was very satisfying and professional. I have no complaints. Ms. Sylvia was such a huge help through the entire process. Superb customer service.

Erica was very helpful and pleasant. A very easy experience getting and setting up the storage space.

Signed up for a storage today and we were assisted by Manager Sylvia. We can’t be more thankful for her great service and attention. Thank you to Sylvia again!!

I received excellent service at the kauka Blvd public storage. Michelle was very friendly and helpful in meeting all my needs in finding the right size for the right price for what I was going to put in storage. I would highly recommend storing at this property.

today I signed for my unit and Sylvia walked me through the whole process and answered all my questions. She made sure I walked away satisfied and I greatly appreciate her attention to detail and the extra time she took to make sure I was all good to go before I left for the day. We will be moving our stuff in at a later time but while walking the floors, I was taking notes and have to admit that this was one of the cleaner facilities I had toured. It was clean, no odors and the unit even have a carpeting, no cement floors! The location was a big deciding factor, even though it was two - three miles more than what I was originally looking at, this location is right off the freeway, so much easier than having to drive surface streets to some of the other locations.

Customer Service is awesome!!!

Michelle has been very helpful every time that I have rented from her which is two times

Michelle was absolutely amazing. So helpful and understanding of the situation.

I had an awesome experience! Very clean place of business the girls were very personable and had service with a smile! Will recommend!

Our experience is quite minimal at this time - but my wife and I give the initial check-in and rental service 5-stars for the friendly service we received from George. He was polite and answered all of our questions. We have yet to move anything into our unit - - but we're confident that we'll have no problem utilizing this extra storage was we move to a new place.

I had meet with a wonderful young lady named Sylvia M who helped me sign for my new storage. Her hospitality reassured me that I made the right decision to store my belongings here. Thus far... no complaints in site. The place was very clean, free of orders, and friendly staff. A+ !

I had Michelle help me she was extremely nice and me me feel like more than just a customer she was also helpful. she explained everything to me in detail and made this experience quick and pleasant I would suggest everyone use this business

Sara and Michelle were very helpful. Amazimg customer service.

The staff here is very friendly and helpful.

Really nice, clean and close by if your living in Schofield Barracks.

Attended locker auction, bid and won a locker. During cleaning and sorting of locker Kevin a regional manager was not very nice during a conversation. No respect was given during conversation, talking down to you. Don't take your frustrations on your customers. Treat people how you would want to be treated. Kevin should review his attitude practices.

Michelle was an awesome person to talk to, she was very knowledgable and answered all our questions would recommend 9/10 times

Michelle made the rather complicated rental process simple. She explained and physically demonstrated how to access the facility, the elevators etc. She was friendly and very helpful. It has been a pleasure to work with her.

highly recommended if you need storage space...Sylvia was pleasantly polite & efficient on my check in. Various sizes available to fit your needs...very clean & conveniently located.

Great prices. Good location. Michelle was very helpful getting us a unit that works for us!

I received amazing assistance from Ms Sylvia! She was able to provide me assistance with choosing the right storage size that fit my house goods. She was kind and very helpful when it came down to the process In getting the storage unit. I recommend public storage not just for their awesome prices but for their customer service.

Over priced. I been here for over a decade and rent increased gradually over time. Hats off to Michelle at Waipio.

Love this place Michelle she all ways for helpful when I come around or have an questions she is so cool.

I always am impressed with the management of this facility. Michelle stays on top of things and keeps things going smoothly. She seems to always find time to assist me, and being very busy, I appreciate that about her. All the staff is personable and knowledgable.

Michelle made my experience extremely easy! I had so many questions and concerns and she was very patient with me, answering everything. I was expecting this to be harder to do but pleasantly surprised at how easy it was to get a unit and do the paperwork. thanks Michelle!

I just rented my second unit. Michelle is always so professional, friendly and helpful. I feel like my stuff is safe & that’s so important to me and my family.

I wish more places in Hawaii, or any where, had service like this. They are friendly and on their game.

Michelle & Lauren were AWESOME. They helped us out so much 😊

The staff was very helpful, Lauren and Michelle made the process quick and simple! They provided the best service

Michelle was very helpful in showing me the available spaces. I am very safisfied with the customer service.

Great help. Good customer service and very friendly staff

excellent service by Michelle the size of space I needed.

Michelle, is always helpful and friendly in any question, that my wife and I have. She is one of the best person, that makes this location the best storage place. We just like the attention and attitude she shares in service, she gives every time, when she is there!!! Kamu

I came in to purchase some boxes the other day and the gentleman that was assisting me was extremely helpful and polite. It was a last minute errand so Mark was able to find me exactly what I needed so I truly appreciated it!

This has been my go to storage for almost a year now. The staff is always friendly and Michelle knows me by name. Thanks for helping me downgrade to a smaller storage at a lower price. The facilitiy is climate controlled and very clean. Best of all the location is very convenient and right off the freeway, close to shopping and gas stations. Mahalo for all your help.

Awesome Customer Service Rep, easy to locate, and clean facility

Mark O was very genuine in helping me...answered all my concerns...Mahalos

Michelle, Cheryl and Anu were very helpful. Extremely friendly and very good experience!!!Please give them awards or bonus. Thank you, Carl C.

Awsome atmosphere great service from Michelle and her Team

Great service and very attentive customer service ladies especially Valerie. Keep up the great work! Now their pricing can use a major review.....lol

Friendly staff

I found the process to acquire a storage unit very easy. The facility is secure. It is carpeted, which was a pleasant surprise. The climate control is stuffy in some areas but overall was acceptable. The facility is secure, requiring that you enter your passcode at two separate points. It was also well lit and devoid of any musty smells. The staff is courteous and professional. I was assisted by Val, she was very patient, showed me multiple units and answered all my questions. A great experience!

Prompt and helpful service answering all questions. Very open to a walkthrough of the facilities and showing space options. Shared pros and cons for both air conditioned and non-air conditioned space.

My property manager Michelle was always very professional, courteous, & extremely helpful!

Mahalo Michelle and staff for helping my daughter Chelsie out in storing my car before we had it shipped back to me here in the mainland. I know first hand how your “BOSSES” can be if you don’t get reviews and I wouldn’t have done one, but since my situation was complicated and y’all made it work, I thought it’s the least I can do for y’all 🤙🏼 BTW my car arrived safely a couple of days ago😁

Mark o and Michelle has been very helpful and very courtesy i would recommend any of my friend to them

I searched for three months for the best service and prices on Oahu. Save your time, this is the location! Michelle is incredibly helpful, their prices are the cheapest, and the facility is well maintained and clean!!

Clean, neat, professional environment. Employee customer service attitude is consistently outstanding. Location is extremely convenient and has easy ingress/egress. Highly recommended. 🦋

MICHELLE. WAS . . A. VERY. ..NOCE PERSON. SHE'S. A....FUNNY PERS ON . THAT'S . I. LO KE COMMING. YUP. THIS STORAGE. THEY. .LIKE. FAMILY T TO. ME. I'VE. YOU. L THA NO . YOU. FOR EVERYTHING. GOD. BLESS

The service here are great and facility is clean. It's convenient location for our storage need.

Great customer services and really good deals

Went to go inquire about rentals at this location. I had spoke with Brittany, and I received outstanding costumer service and got all the correct information I needed in a timely matter.

Ann Jeanette property manager at waipio Public Storage is so personable. She explains fully whatever we need to know as a storage client. I feel as if I am speaking to an old friend. She enforces rules as needed to make rhis facility as safe as can be. And also is so friendly and professional at the same time. I would definately recommend this particular location in fact I would definately rent here again. Just for the great service. Special Kudos to Mark he is another standout employee. He dropped everything he was doing to help me. Luckily it was a time when he was not busy. Love public storage!

Hoku was very helpful and pleasant. The customer service was wonderful.

Great customer service, friendly, clean, and always willing and able to help when we need them. Thank you Michelle and Annjannette for making us feel comfortable and safe while storing with public storage at Ka Uka Blvd.

Very efficient and friendly, clean and easy access. Michelle is very knowledgeable and is an asset to the company

Jannette was a big help on the day I came in to rent storage. Although I came in 15 min. before closing she still helped me by showing me the unit and signing all the documents needed to get storage. She was very patient and very polite. Answered everything I needed to know about the unit. Great customer service and a friendly and clean environment.

Sylvia and annjannette are the best workers you got so respectful and good at their job mahalo ladies

This was the easiest transaction I've ever had with a storage company. Antonia was very efficient and very nice ! She was very knowledgeable. Great experience!

The workers are great and there services too

I have been using storage facilities for years and this one is my favorite. It is so clean and the staff are so friendly. Michelle and Maggie are always so nice and I always see them cleaning or working with a smile. I would recommend this storage facility over all others on island.

This place is not a good choice for storing your belongings. It is run like a Federal Prison. People are nosey. ( a few workers and a couple of renters) I wouldnt store my belongings at this place. 1 of the renters thinks they are the Big Boss Man. Its a joke. Nothing better to do.

Pros Great facility, clerks were very knowledgeable on storage space and willing to work with costumer picking the right space for their property, The property is also very clean and well maintained Cons I think all customer should automatically have 24hrs access when they sign up

Great customer service. .. very convenient

Michelle is such a nice person to work with. She helped get me the storage that I needed and went above and beyond my expectations. She was professional, courteous, and knowledgeable. Her customer service made my shopping experience easy and timely.

The ladies here are awesome !!! They have great service.

Great service easy ppl to talk to

This specific location has great customer service. Very welcoming at all times I come to the storage. Rent spaces and pricings are reasonable and very helpful with choosing what size is best for what ever you are going to store. I would definitely recommend family and friends to store with PUBLIC STORAGE in waipio... Special shout out to them beautiful ladies, Michelle and Angie... Mahaloz and ShakAlohaz!!!

Great Customer Service - Angie and Maggie are extremely helpful!

Incredible customer service with Makerita!

Michelle and Maggie were so nice & funny. They made us feel welcome, showed us around and were very professional as well. They are the best! Very clean inside & outside. Very well maintained. Overall vey impressed.

Went in at office opening on a Monday morning and met Maggie and Michelle. They were both so pleasant and kind. We were shown a unit, had all of our questions and then some answered no problem. We were registered with keys in hand in less than 30 minutes total. This is my first experience at a storage unit facility and they made it so easy. Customer service is on point! Thank you ladies :)

Awesome service from Nancy. I would recommend this Public Storage.

They are the best!!! They are very helpful and friendly!!!

Property maneger Michelle and the hard working support crew(Angie, Adriane, and the ladies who comes to fill in) are helpful, courteous, and most always friendly. Keep up the great work, ladies!

Kathy was super nice and helpful, answered all my questions

Angela and Michelle made the decision to locate at this facility very rewarding with their super service and warm disposition.

Angie and Maggie good customer service with their smiling faces and good attitude. thank you ladies for helping me. keep up the good work. God bless.

Excellent customer service! Thank you Michelle for staying late to get me checked in to my unit. Much appreciated!

Angela and Charmaine was very respect and polite

I love the service here. They treat you with the upmost respect and answer questions quickly. I would recommend this facility to anyone who needs their service.

Michelle made it easy for me to decide what size boxes I need to pack my good. She also recommended to take advantage of their discount and if I don't use it all I could return it.

Dealing with the great people as Public Storage has been the easiest, most pleasant part of my move! They are friendly and helpful, I would recommend working with them to anyone! Thanks Adrienne, Angie and Michelle!!

Clean facility, affordable prices and friendly staff such as Adrian.

Adrienne and Michelle are great! Super nice and helpful. Storage is priced well and air conditioned. We got in a good sized place with the special offer. I would have given 5 stars if they offered a military discount and if the advertised prices included all the hidden (but required) fees like insurance and their super special mandatory lock.

Thanks Michelle! For turning the lights on:)

Very helpful in use of storage and equipment. (Michelle).

Very nice looking facility employees are very helpful and you get what you pay for 👍

Both the mainland rep and Angela at Ka Uka public storage were extremely helpful, professional and super efficient. they took the time to ask me questions to ensure that I find a unit perfect for my needs and didn't pressure or coerce me into any up sales. I highly recommend working with Angela at public storage on Ka Uka Blvd.

On my eayto public storage i was lost. Then i meet Adrienne who with her partner(michelle) help me find what I was looking for, I was not a nice person, the the sun shine on me with there kindness and knowing what I need and made my day better. Mahalo to the two lady's and public storage Sean

Adrien and Michelle were very professional and ready to help with all questions as I was moving out. Needless to say, moving in was just as easy. Interior of storage unit is extremely clean and climate controlled which left me without concern as my personal belongings were being stored for several months.

Very friendly.......good experience !!!!!

This Storage place is a great place to store your items. The staff and manager are always friendly and willing to help!! Thank You!!

Great experience. Manager here is very helpful and always a pleasure to work with.

Girls are super great, Michelle Laura , and Angie. Super fast super helpful

I always have a great experience when I visit this location. The employees always have a smile.

Laura is very helpful and professional. Helped me find the right storage for my needs. Would recommend this convenient location for anyone looking for storage.

Christina was very helpful and assisted me as I was figuring out all the ins and outs for a storage unit. She did her job very well too!

Laura is awesome and vary helpful. I would suggest renting from her. ☺

The ladies at the front counter are helpful. There is one suggestion I would make. Please get more carts for the customers to use.

very convenient..the staff was very informative and helpful

Pleasant service from Makerita and Laura with the glitter eyes😜

Sidney helped me right away and got me into a unit quick.

I always receive the most professional and helpful service when present here at public storage. The manager is very courteous even when the situation may not be ideal. Thank you for all your help. Keep up the great work.

Laura was the first person I talked to when public storage took over. Very helpful in going over my plan, transitioning over and my options on my space needs. Friendly and Knowledgeable in her job. I highly recommend her to everyone if they ever visit public storage kauka. Keep up the great work.

sLaura Makerita and Michell and Makerita are the absolute best employees anyone can have. They all need to have awards and pay raise.

Maria was very helpful, even if this is not her regular location. Good customer service!

This storage unit was the best experience i have ever had. First i was greeted by Michelle and Alicia with the best customer service. I was able to process my account, load my storage unit and complete my paperwork in less than 1 hour. I have used allot of storage units but this is by far one of the best places i have ever used.

great and fast service from Sid and Holli!

I enjoy coming to public storage because that is always friendly they treat me with the most respect. It's a great friendly atmosphere I just enjoy the people. thank you sid, holli, and lura!!!!!

I had an amazing experience. Great team and leadership at this site. Best storage unit I've ever used in my life!!!!

Great & Helpful staff! my storage space is great & they always have a great selection of packing supplies, Very convenient.

Holly and michell were very helpful and very friendly great service but place needa more flatbed carts

Great Customer service! Michelle is awesome!!!

Perfect customer service, the employee Lika Taimatuia was ver helpful & friendly. Customer service was 100% we need more customer service reps like her.

Laura is the awesomely and hollie is the most

Great storage, good prices the facility was very clean and staff very helpful. I would definitely recommend.

The space I rented was the perfect size. Move in was quick and simple. Location is very convenient.

Great customer service. They're always asking if I need assistance. Laura, and makerita are always friendly. They helped me find the right sized storage unit for my needs. If you need a place to store things, this is it!

I received OUTSTANDING customer service from Holli at the Ka Uka Boulevard storage facility. She answered all of my questions in a very friendly and professional manner. I was able to complete all of the required paperwork in less than 10 minutes. I will definitely recommend Holli's services to all of my friends! Mahalo!

Paige was very friendly, helpful, and courteous. Enjoyed her great attitude and very professional work ethics.

Best customer service. Always friendly and helpful.

Girls in the office were great! Super convenient location.

Excellent, no problems at all. I only needed a small unit for a couple months until we got settled into our own place. Easy rental, easy cancellation when we were done. Secure and everything went smooth.

Great location

Nice clean convenient location. If storage is needed will use again.

Awesome nice and location wonderful humans

I have been storing here for a very long time and find the location convenient. The employees are helpful as well.

Fa. & Holly very awesome customer service. Would recommend them to others. Mahalo!

Easy, quick, and fast service. Workers are nice and very helpful.

This is by far the best storage facility I have dealt with. Luara has far exceeded my expectation of excellent customer service.

We love it . Showed us all around. Everyone was great !!!

Convenient location. Will definitely use again!

Excellent service, I loved it. I will use this public storage unit for the rest of my stay here on Oahu! Much mahalos for your kokua

This location is very convenient to get to right off of the main street. The employees here have always been so plesent.

Fa and Mark was great. Fast and easy. Was nice to explain in detail and show me all the different sizes.

The girls here are very professional and helpful! They made the rental process for my family very quick and easy. Thanks Holli and Laura!

Laura, holli and fa definitely need a raise, they were very helpful, nice and funny

Convenient and friendly service...great stroage experience...would highly recommend to others.

Had my storage for about a year. The staff is super friendly. Whenever I was locked out or anything that happened, I could easily just call the office and they're there to help. Easy in and easy out. It would be nice to have a trash can there so be able to throw stuff away. But the place is clean and there's enough parking. Definitely easy access and easy to find! Paige checked us out when I was done with my storage and was awesome!