Great customer service at this location. After losing my locker key, the front desk phoned the manager who drove up with tools in hand to extract the cam lock. Quick job; I was able to put in the replacement lock. Everything done in about 5 minutes including cleanup of the metal shavings. Super satisfied!
Janet was very friendly and extremly helpful.... awsomeeeeee!!!
Mahalo nui loa Janet!!! Great customer service. Very helpful. Made our moving experience a lot less stressful. Definitely will recommend. 🤗🤗🤗❤️
Janet helped me. Was super friendly and very helpful
Maria is the best out of the best always so friendly and happy she makes me feel like family
Just wanted to share my appreciation for Janet who helped me with my unit.
The customer service rep that helped me was kind. He was also efficient patient and very helpful
This location is very clean! Also, staff, especially Maria is extremely helpful. When I go there, she is always working, cleaning, answering phones, doing repairs. Exemplary employee!!!!
Best service from Janet
Mahalo
The staff at Public Storage on Halehana St. are wonderful. Maria and the crew are very helpful. The facility is clean and they do their best to maintain it.
The staff over at Public Storage at Koa Ridge Waipio is absolutely friendly n helpful.. easy to talk to n takes the time to make sure that ur personal property is safe n secured .. what I liked about public storage is that u didn't have to worry about buying a lock as they provide each storage space with the lock n key to each unit .very clean inside n out.. if u reserve on line through there web site it's it's even cheaper .. I highly recommend public storage for any storage needs ..
Clean facility and customer service is fantastic! Property Manager Maria did an excellent job helping me.
Thank you!
Highly Recommend! Love the staff and professionalism.Shoutout To Ms Maria
Very friendly staff, straightforward experience and there is some cool features
Janet helped us, very helpful!!
Safe and secure! App makes access to the facility quick and easy
Maria was helpful cooperative and patient. Helpful! Mahalo!!!
I had a good experience , I like that you can do all the move in online . That made things pretty easy for me and I can appreciate how you still got all the information I needed to know to me good job 👍
Am very pleased and glad to see that more people are coming to you for storage
Low price, safe, clean, lot of parking space and the office staff is nice and very helpful. Quick and convenient with the storage access app 😊
Maria is awesome!!! And the whole building is clean and taken care of
Maria is a Great property manager
Maria is best. She explained how ro used the App and how to go the unit. Patient and kindness. Mahalo!!!
Maria showed me around the place and peovide me excellent service. This place is very big and looks very clean. Hopefully I will be at this place for a long time.
I visited my storage unit today. A young lady named Maria assisted me. She was a rating of 20 on a scale of 1 to 10. I have been all over the world in my experiences and I really appreciate genuine professional customer service and a just all around decent personality. A person that is always willing to help and treat customers like they are important and matter. Love of God Church and Ministries will do its best to maintain a professional relationship with Public Storage Waipahu and Ewa Beach. Mahalo for allowing me and opportunity to share my thoughts.
Easy to find using Google maps. Upon arrival I was immediately greeted by Maria, who was very friendly and courteous. The property is clean and yes there is ample parking as you go thru the gate.
Awesome service, terrific people!
Signing up for a storage was super easy on-line. Maria was extremely nice and helpful. She explained how it all worked, gave us a tour, and made sure we got a great spot. She rocks! The building is clean with plenty of parking and carts. Our move in was very seamless.
My family and I rented a 10x10 for all our stuffs and I would say that this storage is really huge. Aside from being big the unit also is so very clean and pretty much new. Security wise, I felt really secured leaving our valuables in this site. It’s equipped with three security entrances which is very accessible and highly secured to unit holders and families only. Their staffs are really nice, friendly and very accommodating like Maria who helped me since day 1 till the day we moved out. With that being said, I would highly recommend this Public Storage located in Koa Ridge to my friends and families. Highly commendable!
Easy to access, close to Costco. Maria was very accommodating when I needed my unit close to another one we had. Facilities are clean, and there’s ample parking.
I'm amazed by how professional, organized, and clean the property is. Everything was top class. All staff I interacted with were extremely helpful and friendly. I'm likely going to use Public Storage facilities for any of my moving or storing needs. Thank you.
Erilinne was great helping get storage space!
Erilinne was great to work with.
I would like to give a special shoutout to Maria for helping me today. My visit was quick, informative, and enjoyable thanks to her excellent service. Thank you, Maria, for taking the time to help me out and making the experience such a positive one!
Maria was very very helpful today. I would tell my friends about her service.
Great service ! Thank you Maria for the help.
Maria is so nice and helpful! I love having my storage at this location. It's so convenient and the facility and restrooms are clean too!
Clean, secure... And BATHROOMS!
Public storage in Pearl City is a great place to store your belongings. It's in a safe place, well-kept, and very accessible. The staff there is so helpful. Martha and Janet are awesome staff members who are very friendly and so helpful. I'm glad I found this storage place and would highly recommend Public Storage in Pearl City.
Great customer service by Azzy at their new Public Storage location at 941221 location in Waipio. Mahalo for the service and lookout forward to refer anyone to this location.
First time inquiring about a storage unit, and Maria was incredibly helpful throughout the process. She made everything easy to understand and was very friendly.
This public storage unit is very clean and lots of parking. It is very easy to find. The price was reasonable as well. I highly recommend this storage.
I have two 10 X 15 storage units...one in Pearl City and another in Mililani. (Identical twins) One costs me $200 and the other $600 plus $65 for 24 hour access. Go figure!🙃
Just go see a good lady Maria.
Great Kobe Erlinne and Renne💐
Supper professional and friendly💐
Very clean and safe location! All the staff have been professional and patient as we transitioned over to their facility. Pricing has been great and appreciate the quick response times for voicemails and follow-ups.
Only room for improvement is the stability of the courtesy carts. They are very small and some are a little unstable on the handles. Understand the size is due to the tight spaces in certain areas. The size also prevents damage to the storage walls as folks maneuver in the halls. Would recommend folks to bring their own dolly during busy times or if you need something more substantial to move items.
Good price, good customer service.
Erilinne and Maria helped me through the entire process and were welcoming and extremely willing to help me through everything! Love them!
Prior to signing our contract Azzy called me to follow up and answered my questions. Erilinne assisted us in person at the Koa Ridge Public Storage location. Erilinne is the manager and was so informative and knowledgeable. She answered all of our additional questions and a very warm, friendly personality. Highly recommend working them and renting from Koa Ridge Public Storage!
Super professional staff. Brand new building. Very clean.
This is my first time renting a storage unit and I was very pleased with my purchase. Not only are the facilities secure, new and user-friendly, the people are so kind and accommodating. Erilinne was so patient with all the million questions I had, and she answered each one to make me feel confident and secure in my decision to store items in a unit. Worth the money.
Your worker Erilinne very helpful, went beyond her duties and cared about taking care of us. Thank you
Diana was wonderful. So very patient, kind and knowledgeable. Very efficient. Mahalo nui loa for excellent service that made us feel safe & secure renting at this location. Just like Ohana. Aloha, Kuulei
Wonderful customer service from Janet
Diane was super helpful and knew how to set up our rental expeditiously! She was very knowledgeable and friendly!
Chanda is a beautiful wahine .. very professional..
Exceptional customer service by Maria! She has taken care of all our storage needs and puts the customer first!! We love Maria and we love public storage !
Lexy was wonderful! She walked us through each step and showed us what to do to from rental agreement to accessing our storage unit. Thank you!!!
I’ve been with public storage in the area location for almost 5 years. The rates are going up and I wasn’t able to keep my unit within my budget. I had to move. I found this location. It was new. And it was within my budget. I tried to prepare myself to move and go through things. I called a week before moving in with questions. I spoke to Maria. So friendly and super nice. Answered all my questions. Move in day. The facility was so NEW and big! I drove in the gate and slowly got more impressed by the minute. The parking is great! Very big lot. The facility was so clean! I opened the doors to get the carts. Plenty! And!!!! BATHROOMS! EVEN A FOUNTAIN TO DRINK WATER TOO!!!!! 2 elevators! Down part of the elevator. The key pad is outside. So I had an incident where I put my things in the other elevator and another would open. So I had to make sure I keep it open, go outside and punch it in and walk back to get inside and push the button. BUT! I did use 2 elevators. That’s a plus. Went upstairs. Clean. Cool. Nice! Opened the unit. No light. 😣 I was a bit torn about that. I had to prepare myself to be more equipped the next trip and bring my tripod light. I ran into Janet who I knew who worked at other public storages. She’s always so nice and friendly. So it made me feel more comfortable to see her. She works at 3 facilities that I’ve seen her at. ALWAYS With a smile and a quick hi and bye all the time. She helped me get my unit and everything situated too afterwards. Total fricken sweetheart! I hope I can be here for a while without the rent going out of my budget. I would hate to move again. Fingers crossed! Nice place. Clean. Convenient with bathrooms and carts. Not far from freeway. Costco is up the street. Get your gas and groceries and cheap eats while you’re here too.
Janet was very professional. She answered my questions regarding the cylinder lock. My other question is the electrical box inside the unit that takes up space in the unit. Janet told me the long electrical box inside the unit that runs from the top of the unit to the floor is in about every unit and It will take her awhile to find which unit don’t have the box. I wanted a unit without the electrical box and will address this issue in the future.
This is my first time using public storage and I must say this facility was very clean and nice. Janet helped me with my check in and although I was a day early, she helped me and was very kind and friendly! Everything looked very secure and well taken care of.
I called asking for rental information and I spoke with Janet. She was extremely helpful and very informative. I absolutely loved her personality and I'm very grateful for her help. I'll be sure to recommend Public Storage to my friends and family.
Best customer service you could ask for! Her name was Maria and extra Sweet and super helpful! Quick to respond and get things done efficiently! Highly recommend this public service storage location!!!
Perfect climate control storage there associate Maria was so helpful and friendly, showed us the unit we got and even helped us with their ongoing promo walk us through and help us with the choices of the available area and price differences, it's very clean secure, and safe area highly recommend 👌
Maria is the best, she helped me get into a unit so quick and super great customer support I totally recommend Maria for your storage unit… thanks Maria
Brand new facility, Great customer service,
Maria was a big help with the move-in!
Go see Maria, she is awsome!!!
Facilities are clean and easy to navigate. Staff is super friendly and helpful, especially Maria.
Maria, was very helpful and knowledgeable!
I have been searching for a storage for a few weeks now and came to this location where Maria really went above and beyond to make this experience wonderful!
Mahalo for all your help Maria🤙🏽Cheehuu!
This new storage space is excellent. Maria who helped me was very friendly and informative. She explained everything to me until I understood, she helped me put the App on my phone, she showed me how to navigate the App so I could open the gate with my phone, she showed me the maps posted on the walls so I wouldn’t get lost within the storage,she gave me phone numbers I could always reach someone. This is the only public storage that provides maps within the storage. She also showed me where I could find the ladders and carts. This is the best storage place I’ve ever used. Ask for Maria she’s the BOMB!
Thanks Maria for the great service in helping me find the perfect unit. There's a lot of great units in this new facility. Lots of hand carts available and parking to make moving in easy.
Maria is the bestest of the bestest !
But she needs to get into one piece ASAP !
Maria helped us find the perfect unit. She took the time to show us each storage space and option, oriented us with the location of things, assisted with using the app, and made the application process smooth. Much mahalo Maria!!!