Public Storage Self-Storage Units at 1438 Montreal Road, Tucker, GA

Fast and friendly service from Debbye

Debbye is a very good property manager and she is very well respectful

Great customer service experience!! Was in and out in no time! Thank you Debbye

Debbye helped me select the right storage for my needs

Debbye was very helpful and nice.

Debbye was extremely helpful and made my move in easy.

Debbye was very helpful and she took care of me when I was struggling very good lady

Convenient

Debbye is great to work with!

Great location, easy in and out. App makes everything super simple.

I came by this facility two weeks ago and had a very pleasant experience with the agent by the name of Brian. He was very resourceful and knowledeable about the storage space in which I needed. He did a wonderful job in assisting me and recommending which space would be better for my storage needs. The space was well cleaned and in top condition, the matters to me in a big big way. He was one of the kindest agent that I have met in the last few years. I totally ecommend this public storage facility to anyone who enjoys being taken care of professionally and with good ol' southern hospitality. Keep up the Great work Brian. Thanks!!!

Jay was very helpful and went the extra mile to find the unit size I needed. Thank you!

Customer Service was excellent. Debbie took her time to show me how to set up my app. Great experience.

Phenomenal service from Debbie. Don’t look anywhere else.

Awesome experience… very helpful and understanding… super dope spot!

Debbye was very helpful. She walked me through entire e rental at other property. Very patient and friendly.

Great customer service! I was assisted by Debbye. She was extremely helpful and answered all my questions regarding my rental. After a slight glitch with my e-rental unit, I felt Debbye had my best interest at heart and found the next best option for me.

My experience was great with Debbye !! She was very nice and answered all my questions. I am leaving feeling comfortable with having my unit here 🙂

I would like to give Debbie five stars for her excellent customer service and always willing to help even if it's not with her location! More property managers need to learn from Debbie's example of excellent customer service with public storage...

Debby is very friendly and helped me find a spot that is easy for me to access with my big truck and trailer. She’s great!

Very professional and Debbye the manager was amazing. I would give 100 stars if I could.

Any offline stores nowadays it's expensive.

Debbye was so helpful to me explaining the process of how to acquire a storage during such a difficult time in my life. It was new for me and she was very calm and nice and explained everything thoroughly.

I would like to thank Debbie again she was very helpful with my move in process , and helped me get the best unit for my things

Not even a WK after I get my storage they illegally went n my account an stole 50.00

Horrible location. They don't upkeep the place at all. Roof leaks and leaks in the storage units itself. Would not recommend this place at all unless you want to go swimming and have your things damaged.

Debbye was very helpful and professional

The place is well kept and clean. The property manager Debbie is sweet and straight to the point but knowledgeable as well. Good place to rent

Debbie was awesome is awesome I have so much going on in my personal life she made this part a breeze!!! She deserves a raise very professional

Debbie was exceptional. She’s personable, friendly, and and funny. Thank you for making this feel real and not transactional.

Debbie and Trice helped me out a lot today. Thank you

Debbie was so bubbly and nice! She met my needs and I loved her smile and energy! We should have more ppl in the world like her

Debbye, helped me remedy a lost key issue when I mistakenly lost my storage keys. This was honestly one of the most pleasant experiences I have had with a storage facility. She was extremely knowledgeable about my situation, extremely personable, and empathetic. Can’t say enough great things about Debbye!

Had a great experience there. Debbye was very professional and helpful. I recommend Public Storage on Montreal Rd. Tucker Ga.

Debbie helped me out and didn’t rush me. Thank you for taking your time

I went to PS today because of a balance for insurance after my vacancy. I spoke with the manager who was quite helpful and knew who I was immediately. This was because she was already on the case and issued a refund. She was very kind and professional and answered some other inquiries I had.

Debbye helped me out today

Debbie was nice thanks

I am relocating from Philadelphia, PA to Atlanta and Samaria was the perfect, welcoming example of Southern Hospitality!! She helped me through a very difficult situation. Thank you

Debbye is so helpful every single time I come in to the office. She never hesitated to answer any questions or help with anything.

Debbeye thank you for being so helpful when I can to purchase boxes.

Debbie was very professional and she found male the best storage space for my needs. I was worried about if it would if it would be too small for my stuff but she told me told me the dimension and showed me the space. It was absolutely the perfect space. I would highly recommend using their storage.

Samaria was very helpful!

Debbie was super nice and helpful today thank you

I love Debbie Service. She is so nice and sweet. Amazing conversations. Thank you girly

Tina was so helpful throughout the whole process, helped me pick the right sized unit and everything!!

Debbie is super professional and accomidatinng ! Anytime I have an issue I get it handled almost immediately! Def my best public storage experience so far ! Thanks Debbie!!! Your awesome

Debbye was extremely helpful! Overall a very positive experience.

Wonderful customer service

I had no problem what so ever with anything I needed to find out debbye told me everything in details about the storage units this is by far one of my favorite storage places to run to especially love the 24hrs

Debbye Was Very Professional And Helped With Any Questions I Had Regarding A storage Unit I Was In Need Of Thank You.

This was by far the best storage unit place I have ever gone to 5/5 stars debbye was very helpful

Debbie was very professional

Debbye was a great help today. Thank you so much

Emmiko was helpful!

Debbye was Awesome and Courteous no

Debbye was very professional, knowledgeable and took great care of me and answered all my questions. Great experience.

Debby is a great help

Debbye has always been so helpful, friendly, and fun. Thank you so much.

Stopped in to look at units. Debbie was awesome! Friendly, helpful and super sweet.

Debbie, the property manager is always professional and friendly in helping me with my bill and explaining how to maintain my unit.

Debbie has been such a pleasure to work with she always gone above and beyond to help me with questions and kept a smile on her face each time! I hope I can find a Debbie at my next Public Storage!

Debbie was very helpful. Thank you for all the move know help

Debbye was unbelievably professional and helpful today A family emergency has led me to have to rent a unit last minute and she saved me!! She’s so kind and really knowledgeable! Debbye truly went out of her way to make feel like it’s not the end of the world and find a safe place for my family’s belongings!

LaMiiko was very professional and kind

Excellent service, very friendly people.

She was nice and kindly 👍👍👍👍

Clean property with great service from Debbye.

Ms. Debbie was amazing ! Very very polite informative and quick! She made my process super easy! Definitely recommend.

Debbye & Mariah are Super Professional & dope made my transaction easy..

Debbye is awesome property manager

This location is the best . The front office worker Debbye helped me with all my storage needs

Debbie is such a wonderful person and this location from the first day I was treated kindly. Even when I changed the storage spaces because I was sure, Debbie was still very patient and she explained everything. When I left the place I felt relieved because she made the switch twice not once VERY SMOOTH. We need more like Debbie.. Thank you!!

My children and I recently lost our home due to a fire. I needed a unit to store the items that were salvageable. Not only did Debbye politely answer ALL my questions, but once I decided to store with Public Storage, she informed me of all my savings, letting me know that I made the right choice. Thanks for your kindness Debbye. #ShesaKeeper.😉

Debbye was amazingly helpful. Definitely satisfied with my time here so far!

Debbie was very helpful

Debbey Was amazing! Super fast explained everything and answered all questions.

Debbie was a ton of help. I had a million questions when i was chosing my storage unit and she was patient throughout the entire process. I highly recommend this location.

Debbie was awesome!!!!

Debbye was a great help to my wife and I during move in. You might have some long term customers here

Debbye, was very helpful! I am relocating to Georgia and she answered all of the questions to detailed. She went above and beyond to make my experience the best! If you ever come to this location please ask for her!!! She’s absolutely the best.

Debbye is the best property manager ever!!!

Debbie was a fantastic help. She helped me through my entire e rental process (I’m not too tech savvy)

I’ve been with this company for a while and the customer service is really great. Taylor was hands down very nice and helpful, giving me all the information that I needed. Also he sold me some boxes to for my storage unit. If anyone goes to this address ask for Taylor.

Called in and had questions about leasing a storage unit. Spoke with Taylor who did a wonderful job answering all of my questions. The customer service was great.

Stopped by this location to inquire about unit sizes and prices. Taylor addressed all of my questions and was so very patient with me and did it all with smile! I will be back!

I have been with the location for several years. They are always nice and helpful. Today I worked with Debbye and she was extra awesome! Thanks for your help Debbye!!

Debbye was so positive with amazing energy. she went above and beyond to help me make a reservation and get me all squared away. I truly soo her help. 💕

Debbie was a great help

Debbie was of great assistance. Excellent customer service!

Mary was so nice ! She got me in and out fast ! I highly recommend coming here

Debbye has great customer service skills! Will recommend to anyone!

Great service lady in office (Debbye) was so nice. She worked with me and made the situation easier. Great storage place!!!

They storage has rats they stole my stuff out my storage and my stuff has molded

Friendly service by Debbye. A great help.

Quick and easy service by Debbye. Awesome

Debbie and Esther were extremely helpful and kind

Great customer service from Esther and Debbye

Thanks deb and Esthe

Very safe and helpful environment! Debbie is AMAZING!!!!!

Debbye is always so helpful

Customer service was great, mrs.debbie did a great job Helping me find a storage units and She was very nice and have a nice personality.👌

Debbye was a excellent help with my storage hunting experience.

I was able to find a storage unit, in mere minutes. After my arrival; The employees were are fast and efficient, with me.

Vanessa is amazing!!! She helped me understand my account and showed my a smaller unit because I was thinking about down sizing.

Always hidden fees

It was ok! Didn't like al the other fees that wasn't told to me till it was time to check out. But I needed it last minute

Edget was so helpful when setting up a storage unit rental. She answered my questions before I asked them. I am only a little concerned about storage unit only available 6 am - 9 pm.

Towana was a great help and a real sweetheart! She was very knowledgeable about the storages and prices! Would highly recommend!

Towana was very nice and knowledgeable. Would recommend to anyone because of her great service.

Want to express that Towana did an exceptional job and I would use her again as well as recommend this facility based on her service

KD was very helpful when I came to the property. Great job.

so we are doing great

Thanks Towana for your help!!!

All thanks to Towana , she’s very nice and professional lady .

Towana was extremely helpful. Walked me around to see the unit I needed and all.

Towana was very helpful and thorough with getting me into my storage unit. She was also funny and engaging with the conversation we were having about the changes that areas of Glenwood Rd., Covington Hwy, and Redan Rd., have gone through. Either way, Towana is an A+. Peace and Blessings

Towana was very helpful and provided some very informative information to me! This is my first time using a storage unit and the process to sign up was seamless!

Towana was EXCELLENT! She made the process of me getting a storage bin quick and painless. I recommend this Public storage over ALL other locations!!

Great Service

Edget, was so amazing. When I came in with the family, she was very sweet and greeted us with a big smile. the kids and the wife had a very good comfortable time, she showed us the place and was very informative. i'd highly recommend, that you go here the service makes everything worth it.

I came to rent a space yesterday, the property manager edget was very helpful and nice. I would definitely recommend this locatilocation to an

Great customer service and location. Edget provided great help and made the process of renting a storage unit a breeze.

Very nice store and the manager was very helpful. Really upgraded the facility which looks great! Really great experience and I recommend

This place was convenient to my work and the price was great!

Simply put awesome customer service

The facility is acceptable, however, be careful of how you pay. The efficiency and efficacy of the IT department is highly questionable. An in-depth analysis of accounting practices is worth studying and considering. Know your rights and grievance procedures.

The storage has greatly improved. We're so grateful for Edgeb being very understanding and helping us with any issues or concerns we have.

Edget is very helpful and nice to work with!

Jazmin was such a big help after she clowned me for having such a small amount of stuff in such a large unit!! Lmaoo! But all aside she was a wonderful help. I had a wonderful experience!! 24Jun 19 @1546

Very bad customer service

Edget was very helpful and great providing great customer service. Thank you edget

Thanks to Edget! She made this process very easy!!

Edget is very friendly. Had satisfactory experience at this location for a while. Would recommend it to a friend or family member.

Edget helped me earlier in the month for reminder that percipated my updating My SSI for Medical Disability so that, not maintaining my Storage Unit but helping me keep My checks coming from SSI after I filled out semi-annual Medical review forms.

Edget is a very kind and professional. She was soo helpful and pleasant to deal with. The property was very clean and well maintained thank you edget for all you help.

They advertise $1. Move in or 1st months rent. You must buy their lock for $22. And must purchase their insurance for another $11 or $12. Can't waive insurance. (Unless you have homeowners that covers property off premises). Plus admin fee of $24. Not exactly how the advertising makes it out to be.I even got an email stating "total move in cost $25." It was more like $57.

Great place to rent. Edget rocks! She's so helpful and professional. Thank you!

Mimi was very helpful she gave me suggestions on where what I need to get so my unit stays fine

I was going to rent at this facility as the manager was very nice over the phone and when I was on site all the doors were brand new. Sorry I didn’t rent but very nice location!

Edget is so awesome she was very helpful and very informative. She walked through all the questions with a smile and had me and my wife very comfortable I'd highly recommend anyone to go there and get taken care of.

Edget did an exceptional job and was very helpful. I woyld recommend this location to my friends and family.

Great!!! Really loving this storage facility!!! Couldn’t be better

I had a very pleasant experience!! I would recommend anyone to use this facility! Mee Mee is great!!

I've been with Public Storage since February 2018. No issues. Always a great Customer Service experiene. Thank you Mee Mee

This place is horrible. They don't send any notice before they change anything about your unit, and just let you find out and be angry and shocked. They changed my lock without telling me. I came in during night after a long working day, only to see that my lock has been completely changed and there were no one here to help me. Even though their stated open time is 9:30 am. I can hardly ever get anybody to answer my phone call at their "open time". Few months before, they also abruptly sent me an email saying that my unit has been moved out and my stuff has already been removed. However, I did not contact them once for move out. I called the office several times, finally got someone answered my phone, just to found out that they sent me "the move-out confirmation" because my payment did not go through. They could have just sent me an email or call explaining the situation. I don't understand why every time they need to update something, they update you with surprise. Edget is nice in person, but the anger and surprise this place brought me has outweighed that.

Edget is a very good employee. She is very helpful and understanding personal. She is always happy to see her customers. Thanks you edget

I like them over the others, if you shop they always got good deal

We got there to be told the systems were down and to come back the next day. The next morning I called about 3 times within an hour before we decided to just go there only to find that they were on break from 12:42-2pm. We ended up at the Montreal circle division with a MUCH better process.

Needed a unit for a few months. Location, staff, and sense of security were all top notch. Would recommend to others.

Great, clean facility. Manager was very helpful in determining what I needed for all my stuff.

Changed my locks without telling me wow just terrible then the lady was rude about it it's my stuff u do not change ppls locks without telling them my payments we're current on time so you upgrade your property let us know

I enjoyed the rental experience. The people there are great to work with

An Employee Named Jasmin waited for me to arrive and was a magnificent help with everything.I appreciate the great customer care.

I stopped by to make a payment for my friend and had the pleasure of speaking with Jazmin. I told her I may need a unit soon and she was very informative! I would definitely store here especially with the GREAT customer service!

Jazmin was great!! Her customer service was above outstanding!

Clean

It is not my practice to write online reviews, however, I just left the property today and I must admit how pleased I am with the customer service here! Edget is informative and helpful. Her professionalism and very pleasant demeanor has proven to be an asset to PS during the 2+ years I have rented at this location. Yes, I have referred this location to relatives moving into this area.

Dominque was VERY helpful to me & I appreciate her assistance. This is my 5th move in 13 years & a kind face putting my treasures in yet another storage facility was not what I had hoped to do!!!!

The manager was nice and the facility was clean. Would rent again for sure!

Alyssa is pleasant and definitely an asset

Alyssa is sweet and informative!

Staff was helpful and process was smooth. Property was very clean.

Vida Pozo is AWESOME! She's very knowledgeable and personable. I can tell she's very passionate about what she does. Great Job! Lawanda McDonald

They suck and your stuff will get ate by rats

Wouldn't rent anywhere else!!! Very good location and close to I-285

Jazmin was extremely friendly. She is a very good asset to the company. She made my visit very pleasant.

Edger is a cool person always been kind & helpful

Keionna is very helpful every time I come to this property. She have awesome customer service

The rent on my storage unit started off at $51. After a year, it went up to $59. After two years, it went up to $68. At the same time, a new customer would get the same unit for $51. Public storage refused to come down on my price. Furthermore, see those big drains on the roads between the units? They don’t work. If your unit is “outside”, you are unable to back close to your unit if it’s rained within the last two days. I rented a space at “extraspace” storage. Brand new facilities, 24 hour access, and climate controlled...and it’s the same size unit for only $42. I’ve rented my last unit from public storage.

Dominique was very helpful. She gave me excellent service and a beautiful smile

Dominique was very helpful & informative with the questions & concerns that I had!! Ask for Dominique her Customer Service is A1!!

I always get Great customer service & professional help!

Customer service was excellent and Dominique knows her job very well.

I was very pleased with my service Domique was very helpful thank you public storage.

Edget has been very professional and helpful. I would highly recommend this facility. I came to help my sister move her stuff in. if I ever need a storage I would definitely will come to rent at this location

Customer service, cleanliness and accessibility of my space, and billing are all handled professionally. I worked with EDGET at front desk, she got me all set up and answered questions, she was friendly and explained everything.

Edget is a great manager and very knowledgeable

Lala was very nice and help full. She was very friendly. Excellent customer service. I am very pleased with the service I received.

When I came into public storage lala was very helpful and very patient with me. I wish there was many more like her!!!

Miss Pat gave excellent customer service!!

Tanji and Edget were awesome their level of professionalism ecceeded my expectations. They got me in and out very quickly highly recommend them for future storage needs

Edget & Tanji were very helpful and friendly! We are happy that they were able to help us find a unit!

This location has a history of break-ins. I have had two different rental units broken into in July 2015 and July 2017. I see another comment on this site about a customer that had a break-in on 2016. Security is inadequate and apparently is located in a vulnerable area. As soon as I can move what few things I have left from my storage unit I am not coming back. They raise their fees freely without providing any value in return.

This review is long overdue for Pat who works at the Public Storage on Montreal. She is always extremely kind and patient when working with me. I live out of town but use my unit for work and it has been a great experience thus far. After searching for 2 days for a unit I'm happy I found this one. Thanks so much to Pat and the entire team at Public Storage for their excellent customer service!

Being in management myself I must say I seldom so reviews but I'd be remiss if I did not speak on the above and beyond hospitality my family received. Edget was always pleasant and understanding and above all extremely professional. If ever I am need of storage I will definitely use again and have no problem with referring others. Thumbs up!!!

Edget is very curtious and informative about the storage facility and she was very helpful.

Pat was excellent. Super sweet and very helpful. Ask for pat she will help you get situated with a storage unit.

So I'm commenting about property #00509!!!!The one right off MONTREAL rd! I met Pat and I thoroughly enjoyed EDGET!!!! EDGET was very well spoken and she took the time to walk me through everything and every little step untill I understood what I was doing!!!! I truly APPRECIATE their PROFESSIONALISM and CUSTOMER SERVICE at this location!!!! I look forward to seeing Edget whenever I go there!!!!!

Edget was very friendly and excellent customer service. She was happy to provide information about the location. She showed me some unit in my price range. I need the space for next month and I will be happy to rent the space at that location. Thanks Edget for your help!!

Edget was great person and very helpful. I went to the location to see a space and she was very happy to help. I will recommend her location to all my friends and family.

Edget was helpful and professional.

I recently visited this storage location. The prices are competitive and location is convenient. Edget is a delight. She was professional and curtious and made me aware of all the products Public Storage offers. For example, mattress protectors, boxes, and tape.

I would not recommend! My storage unit got broken into July 2016. I didn't receive a call, plus they charged me a fee when I needed to throw things away. This area is not safe and has horrible convenience for customers. If you want your personal items safe, check out a different area.

I visited this facility upon getting an immediate call from Pat after making a reservation for a highly coveted unit. She was able to meet with me within the hour and brought me not only to that unit, but also to some other units that she thought would better suit my storage needs. Upon viewing these other units, it was determined she was correct about what I actually needed versus the original unit I was attempting to book. Thank you, Pat!

horrible customer service, and unreasonable late fees. Do yourself a favor and go somewhere else.

I stopped by Public Storage to inquire for a unit. Edget made the whole process easy. She was very nice and professiona.

Great property manager in Edget! From my move in day she had been outstanding. I originally had a unit that she knew would not be big enough for the amount of stuff I had and quickly and efficiently found me a unit that would suit my needs right then and there. I also had an issue where I left my unit unlocked and almost immediately I got a call from Edget saying she took care of the situation to make sure my belongings were safe. If you are looking for exceptional service I would definitely recommend getting a unit at this location because of Edget's great customer service. Thanks again!

Edget was awesome

Edget did a wonderful job helping me out today I'll give her a 10 for her great customer service for waiting and showing me around

Edget is this best she is very knowledgable of how their system works and she was also very polite.

I've been at this public storage since 2014. I love it. And today Sheila provide phenomenal service. I was cleaning my unit and she helped with me clear the trash. It helped so much. Thank you Sheila!

Shelia was extremely helpful with our delima that took place. She offer her services with the most outstanding customer service.

Edget turned my terrible day around with her friendly demeanor and helpfulness. I had recently been left without a place to store all of my belongings, which is why I urgently needed help! Edget made the process of getting a storage unit a breeze! 5 Stars! #blessed

Edget at this location was very helpful and very professional, and she is always up to her task.

Edget: This girl has the most kind and professional customer service I had from any other member of public storage. I hope you keep her on and even get her promoted because that would be very positive for P S

Natalie was very helpful to me. Nice positive attitude.

Wonderful. profesional and courteous service by Edget. I would refer this location to family and friends.

Edget is both awesome and amazing.

Sheila was helpful and provided quick service

Edget,was a very helping person.help me out a lot.thanks a lot.

This has been an amazing experience for me. Edget was very professional and extremely helpful. I want to thank you for all the help you gave me during my experience renting a storage property.

Edget Gebremeskel has been wonderful responding to the concerns and questions if there be any regarding the storage.

edget was very professional and helpful. I was just shopping around for stranger to rent next month. edget took time and showed me ddifferent size storage . she took time to go over merchandise as well. I would definitely rent the space from edget.

Sheila was a wonderful helper. I appreciate great customer service and she showed just that.

Super dope quick painless and straight forward. Nice Employees

Sheila was great! Very informative.

My experience was awesome..all my needs were meet..very friendly ..keep up the good work. Thank you EDGET

This place is fantastic! Edget does a great job! Would definitely recommend this place.

Sheila was a huge help and very helpful in the moving process. Thanks!

edget was very helpful and friendly. she was very knowledgeable and provided great customer service. Thanks edget

Edget is wonderful. The customer service at this location is the best that I have experienced so far with Public Storage in the Atlanta area. I have always had good customer service experiences with Public Storage whether in the Atlanta area or in Maryland where I moved from, but my experiences here at this location is the best so far.

Great job Cammi

edget was very helpful. I stopped by the property to see a unit. She was very knowledgeable. She tried to convince me to rent a space even though I was just checking for the price.

Nice property! Great customer service as well!

from new client: RUSS SINGLETON...TO WHOM IT MAY CONCERN; RELIEF MANAGER TONYA WAS MORE THAN HELPFUL WITH MY VERY 1ST EVER STORAGE RENTAL TODAY {January 26, 2015}. HER CUSTOMER SERVICE PRESENCE IS OUTSTANDING! THIS COMING FROM A PROFESSIONAL CUSTOMER SERVICE REP {ME...AT&T FLOOR MGR,} I'D HAVE HER SUPERVISE MY TEAM INDEFINITELY; PERIOD. THANK YOU TONYA, {thank you...}.

I can not be leave the intercom doesn't work and I can't get I touch with manager on site

Joyce was especially nice in providing quick and efficient service. I most recently encountered Edget who was ALSO especially nice in providing quick and efficient service.

Edget at this location was very helpful, despite many roadblocks.

Edget was very kind and nice. She help me find a storage location that was close to where I want to move and made the process easy. Thank you Edget

The woman Edget was very kind and courteous, even if I didn't like the place I would still rent from the customer service she gave me. Explained everything on the contract and didn't attempt to suggest I go for the highest insurance for an up sale. Glad I picked this place and you should as well.

I always get a customer service and experience at this location. I come to make payments every month and get the pleasure of seeing the young lady, Ms. Edget. She has been wonderful in assisting and answering my questions. She’s always professional and kind, and certainly like coming to this location!!!!

When I went to the Public Storage Facility located at 1438 Montreal Road I had an enjoyable experience. The property manager Edget Gebremeskel was extremely helpful, informative and professional. She went over multiple units and pricing options while maintaining a great attitude. She also showed various items that are for sale at the location that would assist me in moving my stuff. I was impressed with the cleanliness of the location. When I finally decide to store my things I will definitely store them with Public Storage.

Joyce and Tonya was awesome. Great customer service! I highly recommend using this facility.

Joyce was very efficient at her job and got me into the unit quickly. Also walked back and forth with me a few times to sort out an issue with the locking mechanism on my unit.

Joyce did a great job for me yesterday getting me signed up. The computers were down, but she had a plan ready when I got there to deal with it. She was upbeat and helpful answering all my questions in a friendly way.

i had a great experience at public storage. The staff we're polite and very professional hands on step by step to help me with whatever i needed to make this move as least stressful as possible.i recommend this storage 100% thanks again you guys were great!

Whenever I call, Brian is always pleasant and very helpful. He provides me with useful information about my unit and helps me expedite any changes I need. He is truly an asset to Public Storage.

I have used other Public Storage facilities, and this one seemed a little run down. Danielle was very helpful in making sure I had the right size unit and showing me the unit before my paperwork was finalized. She was very nice! But, instead of locked doors there were slide up doors that don't lock (for someone preferring the security of using an indoor unit),and the ceilings looked a little on the gross side inside the halls. The unit itself was clean and seemed rodent free.

I have been storing at Public for years. I needed a larger unit and Brian helped me transition quickly and smoothly. I am all set!!!

I would like to commend Evelyn and Brian on a job well done on 12/5/2013. Me and my hubby came in and they were very professional. Everything was explained to us very thorough. We would definitely recommend your storage area to family and friends. Please keep up the great work Evelyn and Brian.

I want to comment on how great Brian was and how well he handled me as a customer! I had a genuinely great experience at Public Storage, due almost completely to him. On a day when I was running around a hundred miles an hour trying to move he helped the process go smoothly and efficiently. He took care of every need that I had in a timely manner and saw that any issues that I ran into were promptly taken care of. At one point the lock to my unit malfunctioned and he fixed it and, subsequently, ordered a new one for me. In addition to his phenomenal skills and ability to perform his job he was one of the most pleasing people to deal with. His kindness was amazing, and I think that is such a rare commodity in today's world. I was more pleased than I can say with my experience with Brain and Public Storage, and I will certainly be a customer for a long time to come. Great job Brian!

Recently I had to change over the previous Treasurer's authority to mine - the new Treasurer for our society. Dominick was extremely patient and helpful as she walked me through the procedure. Five stars to her!

I love this place,Brian and Danielle have exceptional customer service..I would recommend this place to any one..They are very informative and friendly,they answered all my questions never impatient..I give these people 5 stars.Sean Williams.

Brian is very helpful and respectful. He has excellent customer service skills. The facility is very clean.

I cannot speak highly enough of the professionalism and attention to detail Brian made when renting my storage space -- it was a breeze. Brian was amazing to work with and he really went the extra mile to make sure I was happy with my unit before finalizing the paperwork. I would highly recommend to anyone renting storage with this facility. And if you are fortunate enough to have Brian work with you, that's a bonus!

Brain D. has been an extremely helpful and very professional in fielding all of my questions and concerns since I've been with Public Storage. He has been instrumental in making my experience A1 since the beginning. Thanks Brian and team!

When I first arrive at Public Storage, the professionalism was great and also great Customer Service expertise by Danielle when I was asking question about how much and how long I had before the late fees be added to monthly billed. She was very professional about it. She always has the beautiful smile for the customers. Not only shows that great customer service but you can tell it is in her heart. Being an employer of Goodwill, I also have to deal with customer every day, believe me customers can tell when putting on or if it's coming from the heart. Brian also was very helpful and concern about what will be the best on my behalf. Brian helps me when Danielle was absent, one day I came to the storage. He had even more info that I may had forgotten to ask Danielle. You can tell At the Public Storage on Lawrenceville Highway is great team.

Mr. Matt Earnest was most helpful in resolving an issue I had with my storage unit last month. I am very grateful for his professionalism, kindness and promptness in handling my concerns. He was very expeditious in getting back to me and compensating me for the difficulty I had in paying my bill online. I have been with Public Storage in Tucker, Ga. on Montreal Rd. since 1982. I have been continuously impressed with the level of service I have encountered especially this last time with Mr. Earnest. I would highly recommend this location to anyone looking for reliable, friendly and accommodating service in this area. Thank you to the great staff. Kathleen Thompson

Brian provided excellent customer service to resolve an issue that arose. He went above and beyond the call of duty by staying after hours. He returned phone calls in a timely manner.

brain was very helpful.i set up the storage through the internet which was very easy and brain was very professional after I finish the process at the location.but since then ive been there twice and the gate was open and this was about 9pm.that part concerns me.please correct this problem if the gate is broke fix it ok

The service agent, Brian DeCuir was extremely helpful. We made some mistakes on our end, but Brian worked with us and got my crew get into the right unit. Then we created another problem when we didn't lock up properly. Brian noticed it and called us and got it secured. Overall very, very helpful