Public Storage Self-Storage Units at 1750 Montreal Cir, Tucker, GA

I have been here for 5 years, and today the customer service was the absolute best I have ever had. The Dolly the site manager understood my concerns and addressed them one at a time. She actually stayed on the phone with me until every concern was taken care of.

Not open on Sundays to purchase moving supplies as stated on Google

Thank you Victor for returning my phone call , you were awesome and answered all of my questions

Victor seen me on property, stopped and asked how is everything going if I have any concerns. I don’t have any concerns but I thank him for just checking in and making sure I have the best storage experience. Thanks again Victor

My experience at this location was nothing but great Victor was so helpful nice and kind he help me with everything that I needed I will use the storage location again Thanks Victor a happy customer!

Victor it was a pleasure working with you today, thank you for answering all of my questions and for your great customer service

I couldn’t get in the gate, I had to Id verify and Victor was very nice and professional and helped me with a smile. Thanks a lot Victor I appreciate you.

Great Experience and good customer service from Victor. This is my second unit i rented and he has help me with both of them.

Thanks so much, Debbye!

Great experience at this location. I worked with Debbye. She was so patient and nice. She exhibited excellent customer service and I look forward to working with her in the future.

Derrick was very helpful with informing me of the next steps in the rental process. I would definitely recommend this location to anyone in need of storage space!

Lakisha was very helpful her customer service was amazing!!!

I had a great experience and a learning experience this weekend at the Montreal Circle public storage. Miss Leak answered questions that I did not know I needed to ask about the proper size and orientation of the storage unit. She did not feel 100% but let that deter, her service and a smile

Loved the move in.

A very satisfied, long term customer at this location. The staff has always been a pleasure to work with and always answer any questions I have. Property manager, Kisha, always greets me and has been very helpful in assisting me with the two spaces I use. She looks out for me and I appreciate her attentiveness. I’m also loving the updated appearance and new camera security! Thanks again for ensuring my belongings are in a safe environment.

Kisha went above and beyond when it came to helping me figure out exactly what size storage unit I needed. She was extremely patient and helpful.

I worked directly with Keisha. She greeted me when I walked in. Assisted with finding the best option for my needs. Keisha was smiling thru out the whole visit. She walked out to ensure I could get into the gate along with assisting me to my unit. She was a joy. Also, loved the location of this facility. Thanks for a great experience Keisha.

I’ve never bought storage before so I was a little clueless on the process, just inquiring information but I feel so much more comfortable now after speaking with property manager Janeva. She was SO SWEET and helpful. Thank you!!! I shall return

Worst experience ever. The gates are always open the power is always down. When I tried to get in the gate to retrieve my things, the property manager finally appeared. No one is ever on site and if they are, they stay in the apartment 24/7. The rest room is NEVER opened. Don’t rent here, not to mention there’s no type of AC anywhere to be found. RUN!

I came in with dire need for a unit. I worked with Lakisha and she helped me a ton! Very friendly and personal. She was able to help and get me situated! Thank you for her!

Lakisha is the best she helped me through my process she was very polite and kind she told me exactly what I had to do before leaving and helped me get my account together.

The manager was awesome she was helpful and made my family feel as we were at home.

Ms. Kisha was incredibly helpful with securing me a storage unit. She had excellent customer service and was knowledgeable when it came to choosing the best option for me and my storage needs. Kisha had my best interest at heart when it came to what storage options were best for my moving situation! I highly recommend working with Kisha at this location!

Lakisha was very friendly and informative. Very professional.

Lakisha was amazing very helpful!!!

Thank you so much to Lakisha! She made getting a storage unit so easy! Super helpful and great personality! I highly recommend this Public Storage facility!

Excellent and fast service. Lakisha was a pleasure to work with and got me a great deal on my storage unit.

Website makes it very easy to reserve or change a storage unit, make payments, and access code entry. Lakisha was very helpful when I made the change from one unit to another. The new unit did not have a light bulb, but she made sure there was one intalled when my movers arroved. Spaces and hallways are clean and climate controlled units are very comfortable.

Lakisha was the consummate professional! She was very knowledgeable and made for a pleasant encounter by smiling and remaining super friendly throughout our interaction. We are grateful that she was able to help us find and secure a decent unit in a quick and efficient manner. You will not regret bringing your business to this storage facility because of her.

Excellent customer service at this location. They answered all my questions from A to Z.

Kim is one of the best workers y’all got I recommend you give her a raise great work she was patient friendly the best she’s the best

Lakeisha is awesome! She runs this office like a pro

Tawana was great. Thank you again.

Tawana was fast and professional. Pleasure to work with.

My experience with Tawana was nothing short of exceptional. From the moment I walked in, her professionalism and dedication were evident. She went above and beyond to assist me, patiently answering all my questions and addressing my concerns with expertise and care. I cannot recommend Tawana highly enough. If you're looking for top-notch service and expertise, look no further. Tawana is the epitome of professionalism, and I am grateful for her outstanding assistance. Thank you, Tawana, for your exceptional service!

Tawana was excellent with the mix up .

Tawana great help and friendly

Tawana has been ausome great service great personality and delightful

Tawana was a great Help here! Was very patient and sweet with my toddler! Thank you

Tawana was fantastic providing great service and an unimaginable experience, big kudos thank you!

Tajana helped me and she was great! Very quick and made the process seamless.

Tawana is the greater storage agent that i have met. Very supporting and good in communication.

We went to a couple of locations and this was the best. Tawana was amazing! She was very helpful and made our experience really smooth. I would definitely recommend this place because of her hospitality. Thanks soo much!!

Faye and Tawana did a great job

I got the best service from a Ms Tawana. She was extremely helpful, informative, friendly, understanding, and funny. Haven’t had a better customer service experience than her. Give her a huge raise NOW!!!! Like yesterday. She deserves big money for such a wonderful job she’s doing.

Tawana and TT were great in giving me service for storage needs. Great job ladies and Thank you both again

After I made a mistake doing my online reservation, Tanana was very helpful and quick to get it changed for me. Very friendly and pleasant. The service here is why I came back for a second space!

Tawana is wonderful. She was very helpful and friendly. It was a pleasure working with her.

Tawana was a pleasure during my visit. Great service.

Great service.

Tawana & Fay were really nice & helpful with getting me setup with my storage unit. The system acted wonky at first but both ladies took extra care of me to ensure I got what I needed. The customer service was truly superb.

Tawana and Ms Faye were great. Smooth process.

Just got a 10x15 unit, and Fay made the process smooth and pleasant! I'm glad I came here. Thank you, Fay!

I just wanted to take the time to express how wonderful the property manager Tawana was.... she went above & beyond to help me choose & secure my desired storage space. The guidance and care that this woman exhibited was something I haven't seen in customer service in quite some time. The support that Tawana offered from the moment I contacted this business was amazing.

Tawana is the rudest individual I’ve ever met! She wants to run things by “her rules” instead of the policies of Public Storage. Like she owns it! I really wish I could actually speak with the owner to tell them how she handled a situation with me. When I asked to speak with her supervisor, she said there was nobody else but her & that I could call customer service but she didn’t care because she runs that property.

Tawana is amazing—she kept my rate from increasing when I renewed my unit!!! I have been renting here for years and have never had any bad experiences and Tawana is very proactive and helpful!!!

Had a great experience with the ladies that's t are running this public storage. I needed a unit on the ground floor and they found one for me

Spacious storage. Friendly staff. Thanks tawana.

Ms. Tawana is the best Storage representative agent that I have EVER encountered. I had to change my reservations twice and Ms. Tawana was extremely patient and accommodating. I also had underestimated my storage needs; Ms Tawana was able to visually access my my cargo and recommend the EXACTLY size that I needed. Thank you so much Ms. Tawana.

Tawana makes my visits quick and easy

Tawana is an awesome customer service helper. She helped me out. Thank you!

I just want to thank Tawana and Tasha for their hospitality, they made everything so easy for me, moving is so stressful and I just appreciate y’all!!

Tawana Was a Great Help, definitely enjoy renting here.

Tawana was super helpful when I arrived. She went out of her way when she didn’t have to and accommodate me within a couple of minutes!

Tawana did a great job helping me with my storage rental. If I could give ten stars I would!!!. Tremendous experience

I recently had the pleasure of experiencing truly outstanding customer service from Tawana at Public Storage, and I simply cannot say enough about the wonderful experience she provided. From the moment I walked into the facility, Tawana went above and beyond to ensure that my storage needs were not only met but exceeded in every way possible. First and foremost, Tawana greeted me with a warm and welcoming smile, instantly putting me at ease. She took the time to listen to my storage requirements and answered all of my questions with patience and expertise. It's evident that Tawana possesses a deep knowledge of the services and products offered by Public Storage, which made the entire process incredibly smooth. One thing that truly stood out was Tawana's commitment to finding the best solution for me. She carefully assessed my storage needs and provided me with options tailored to my specific requirements. Her attention to detail and willingness to customize a plan for me demonstrated her dedication to delivering exceptional customer service. Furthermore, Tawana's professionalism and courtesy were exceptional. She treated me with the utmost respect and made me feel like a valued customer. Her friendly demeanor and positive attitude made the entire experience enjoyable, and I left the facility with complete confidence in my decision to choose Public Storage. Tawana also went the extra mile to ensure that I fully understood all the terms and conditions of my storage agreement, leaving no room for confusion or surprises down the road. Her transparency and commitment to ensuring my satisfaction were truly commendable. In addition to her exceptional customer service skills, Tawana maintained a clean and organized facility, which further reflected her dedication to her role. The facility was well-maintained, secure, and easy to navigate—all thanks to her hard work and attention to detail. In conclusion, Tawana at Public Storage deserves the highest praise for her outstanding customer service. She is a true asset to your organization, and I will not hesitate to recommend Public Storage to friends and family based on the fantastic experience she provided. Thank you, Tawana, for making my storage needs a stress-free and pleasant experience. You are a shining example of what exceptional customer service should be, and I am truly grateful for your assistance.

Tawana, was wonderful helped me move in a bigger space. She showed me the size of the units to make sure it was big enough and was very patient with me. First time getting a storage. Very Good customer service.

Great local storage in tucker outside storage is available (walk up units)

This storage is the best. AND MORE THAN THAT MS. TAWANA IS HEAVEN SENT. She goes above and beyond and she’s very appreciated. I’d definitely recommend this location.

Tawana helped me out and was very sweet. She help me out as soon as she seen me. Thanks public storage for hiring someone like her.

Had the best experience getting my unit!! Thank you to the wonderful lady working they were a dream to work with

I have 2 spaces that I rent from Public Storage. The door broke on one of my spaces, and thanks to Tawana, I was quickly moved to a new space. Tawana was very professional, friendly, and got this problem taken care of for me immediately. I recommend Public Storage, mainly because of the great service I received from Tawana. Thank you!

Worst experience ever Tawanda was very unprofessional she acts if she’s doing you a favor by doing her job and is not accountable for false promises. Please don’t go to this location.

Tawana was very helpful in assisting me. Thank you so much!

The storage facility is conveniently located however it's dirty and the people, while kind, don't know how to operate the computer system or fix problems. Unfortunately even though they have kind people working there if you're getting overcharged that's just too bad. If you get a storage unit and it smells like urine and you refuse to use it and ask for a different one they're going to charge you more money. so just know if you get a cheap one it smells like pee. And that's just how it goes. At this point in time I had to move to a different storage facility I'm much happier if it was much more secure and additionally it's clean!

So upset 😡 been calling since 8am its now 115pm yet to get a call back when I call I said it was 911 staff changed the lock on my unit and aint tell me cause my key don't work but they still been taken my money since August 31 2020

Came to make a payment, dshaunda and Celeste are always so helpful, Office always looks clean, and they're very nice.

Dshaunda is always helpful

Miss Dshaunda has been servicing me for years!! Her customer service has exceeded expectations every visit!! She is a delight to converse with in general. I always look forward to seeing her she brightens the day!!!

I like the storage and stuff, the app is cool, the front desk is the best. But, last month my rent went from $74 to $150 something. That's a little ridiculous... that's more than double what I was paying originally. It's obvious Public storage doesn't care if their customers are loyal.. It's a far drive from me anyway so I'm most likely going to switch locations now Update to 1 star, I had a very bad experience where I tried to rent another unit, and they charged me nearly $200 for a $40 unit, when it had no power and bugs!!! No refunds. Then they raised my other units rent that was originally $40 the first month, then $60, and slowly crept up the charges to $245 a month. I'm 9 months pregnant and can't lift anything or I would have moved everything out months ago. I despise public storage now and will never use their service again.

Dshaunda and others are always professional.

Gwen help us during our visit, it was really quick and she was so kind

Good help. Dshaunda was great help

Mr. Donald has been very helpful with all of my questions. He is a very patient and kind individual. Thanks for always assisting me.

Mr. Donald Finch and Ms. Celeste were very nice and pleasant, very professional and great customer service

Donald and celeste was great service people

Met Mr Donald & Celeste very professional & knowledgeable. Will definitely recommend to others.

I absolutely love Celeste. She has such good customer service skills. She took very good care of me and I would definitely recommend this place to anyone of my family or friends. Thank you Celeste! I couldn't of ask for a better experience.

Celeste, is excellent, very pleasant and kind

Dshaunda and Donald, was very helpful.

Dshaunda made my day. I just came by from another location to get a packing blanket. She was so friendly and welcoming. She went out of her way to help me. While I was there she helped me sort out an issue I was having using the app and even helped me apply for a rate adjustment! I didn’t even know that was a thing! What a lovely lady. Thank you Dshaunde for brightening my day.

The staff at the location are so friendly and helpful. Nice clean facility no trash to be seen anywhere

Worst experience I've ever had at any storage facility. I buy auctions drove over an hour away got here and the lady didn't know how to do the auction paperwork had to call someone. Then had to leave and return another day. I'll definitely never buy and auction from here again. Oh and they don't give gate codes for auction buyers.

I would like to thank deshandra for her kindness and professionalism . She made me feel comfortable and was very helpful at the gate and in the rain . I highly recommend this public storage and wish the world had a few more deshandras in the world

Excellent service, great staff probably the best in Georgia,

Great place!! Wonderful Customer service.

Ms. Dshaunda property manager gave me great customer service And made my day much easier

D Mann is very helpful he answer all my questions

Manager Darian Mann at 1750 Montreal Circle, Tucker Ga, was so helpful to me. He was kind, friendly, very professional, and he provided EXCELLENT service. Your business is very fortunate to have him as an employee, as he is a very valuable asset to your company. Thanks again Darian!!

Always receive great customer service, from Dshaunda

Dee gave great customer service 👍🏾👍🏾

Hands-down the best interaction in customer service that I’ve ever experienced. I had the Good Fortune to be serviced by Dshaunda, who was also training, answering incoming calls, and assisting walk-in clients. Multi-tasking with ease, Dshaunda handled all with both grace & a grin. She was incredibly professional, informative, and a pleasure to deal with. She showed me a unit, helped me source the perfect dimensions, climate conditions, and even helped me find a move in special. If I were able to give 10 stars I would. Definitely would recommend!!!!

Great service and people

Late, unresponsive, horrible. Their units are only marginally safe - we had multiple break in attempts on several units. They have no on-site locksmith, and their recommended locksmith at first rescheduled and then completely ghosted us. Furthermore onsite staff are singularly unhelpful. I am unclear as to the cause; unwise management, apathetic and/or underpaid staff, or is this the storage industry standard? I would love a chance to leave a better review. 7/8/22 +1 star, but only because DShaunda is awesome.

The worker Lue, older gentleman had the tips and jokes. He was a huge help!! Seriously ask for Lue. My girlfriend and really appreciate this man. Need more people like him in this world!

Outstanding customer service from Dshaunda

Thank you so much for helping Miiko explain to me how the dollar deal work for the unit you was very helpful Dshaunda

Dshaunda was brilliant! Made the process super easy and smooth to get my unit set up!!!

Dshaunda and Michelle was helpful.

Dshaunda gave me a warm welcome and has always accommodated me. She gives wonderful customer service and I'd recommend her to anyone! Exponential Kudos to her and thus location!

Great customer service I promise

I truly feel that Ms Deshanna and her co workers are helpful and give me personal call to remind me about my account also to let me know different thing about my unit.

Tina was very professional and helpful! I appreciate her help today.

Always a pleasure seeing the best storage team of all time!!!!

I have been at this location for 7 years. The manager here is Outstanding, she makes sure this location is managed professionaly.

DShaunda went out of her way to assist me.She was very nice and pleasant.Great customer service.Thank you so much DShaunda.

Gwen was gem !!! Best service thanks 👍

Great customer service! My favorite location

I cannot say enough about the way Dshaunda goes about handling business. She is so professional at her job when it comes to any and everything. Dshaunda’s communication skills are nothing less than top notch. She makes sure you have everything that you need for your storage unit. If you are looking for a storage unit near this location, I highly recommend this specific location.

Deshaunda was very very respectful, professional, courteous to me and very patient!!!!!

Louis was amazing. He made the process very easy.

Dshaunda and Michelle were very helpful! Dshaunda is the most helpful KTP ! Working with her was effortless and easy! She is the aunt you wish you’ve had

Lou was a great helper and got me in and out quickly

Ms Lashaunda & Shamirya did an awesome job helping me find a unit. Highly recommended...

Purchased my unit 8/1/21 for $66 a month… With very little notice, informed Dec. 29th and effective February 1st, they up’d the rate to $105! That is a very significant increase and definitely become a hardship for us. If I had known that I never would have rented the space to begin with. The $66 was too high for that unit in my opinion. We had planned to keep the unit for some time so, quickly moving everything out and/or paying the $105 is just not okay and very hard for us! It’s not about the customers tho, Right? Also, the customer service is short, rude and is of no service at all!

I was welcomed by both storage attendants Dshaunda and Taylor; coming to complete a lock out job, and I have to give my hat off to them excellent service. They were helpful even walked me to the storage unit.

Despite being android users, great service!!!!!

Great service, definitely would recommend this place to others

Had the pleasure of encountering Dshaunda again! She never fails to make me laugh and answered all of my questions to the best of her ability. You can definitely expect great service here.