Public Storage Self-Storage Units at 1669 Chatham Pkwy, Savannah, GA

As I sit at the airport in Savannah, Georgia, reflecting on my time here and the challenges I’ve faced, I feel compelled to share my deep appreciation for someone who truly made a difference during a difficult period. I would ike to take a moment to express my deepest gratitude for Kim, the manager at the Public Storage facility on 1669 Chatham Parkway in Savannah, Georgia. Since first connecting with her in October of last year, I have been consistently impressed by her exceptional professionalism, clarity, and unwavering support. My situation was uniquely complicated, and at times, quite overwhelming. Yet Kim handled every interaction with remarkable precision, kindness, and efficiency. She consistently answered all of my questions and concerns without delay, offering solutions that were both thoughtful and to the point. It is rare to encounter someone who is not only thoroughly competent but also deeply compassionate—and Kim is exactly that. She has truly been a steady and reliable partner on the other side of a difficult journey, and I consider myself incredibly fortunate to have had her guidance throughout. Employees like Kim are the reason companies build strong reputations and lasting customer relationships. She embodies leadership, accountability, and service excellence. It is my sincere hope that she is recognized for her outstanding contributions and considered for promotion to a higher leadership role—regional manager or beyond. She has more than earned it. Public Storage is lucky to have her. And I am beyond grateful for all she has done. Thank you so much Kim.

It was great the young lady that helped me was very kind and patient and got everything right as it need to be she needs a raise

I am overwhelmed with the service I received from Ms. Da Lainey, Property Manager at 1669 Chatham Parkway in Savannah, GA. She is very knowledgeable of her job and company procedures. Thank you Ms. Da Lainey, I a very pleased customer.

So helpful!!!

Gloria was the best

Gloria helped me make the new changes to my contract. She also answered questions regarding my new space. Thanks

Great service!

Getting a cart from the front desk when i have a unit on the opposite side is wildly annoying. Can we have some on the other side of the facility? Or even near any of the entrances. And poles guarding the entrances that aren't wide enough to fit furniture through. Come on. Do better.

Definitely recommend this location. Property was nice and clean. Property manager Kim was very knowledgeable and made the rental/move in process quick and easy. Top notch customer service. Thank you Ms Kim!!

Kim was absolutely amazing answered all my questions, and really helped all the way through! Definitely recommend

Kim was wonderful really helped me figure out what I needed, definitely recommend to make moving a little bit easier

The people that manage this facility steal my money out of my bank account after they sold my things. The lady in the office lied about holding the auction after the first payment. My account don’t reflect the payments I’ve made. See you all in court for stealing my out of my account. They kept charging me big fees of $225, 189.20. Plus $89. An all my things was sold. And there is still a balance of $289 that they say I owed. Crooked people: don’t go here. This place the property manager and the district manager steals your money

Climate control units hot and broke down elevator

Dai was such a great help! Very friendly, informative, and sweet. Definitely recommend!!

nice facilities

My experience at Public Storage is ALWAYS pleasant, Ms. Kim is the absolute best! There has never been a time I've walked the office and she didn't smile. The building is always clean and the only thing I would like to see change is later gate hours.

Kim and Chelsea

Chelsea and kim is the best at chatham parkway public storage 10/10 would recommend. Best customer service and have friendly connections.

Kim and Chelsea have good social skills and good customer services I love their hard work . I would come back❤️

I highly recommend using this facility. The customer service is awesome.I want to thank Kim and Chelsea for being patient with me as we figured out which unit would be best for me. Such a great team!

I love this location because it is convenient to my home and the ladies here are extremely nice and very helpful. Always greeting you with a smile and willing to help in any way possible. I highly recommend this location to anyone

Kim and Chelsea made my parents moving transition smooth. I appreciate it again you guys

Needed an unit asap ran into public storage on Chatham parkway the young ladies in the front office was a great help and the price was right

If you ever need an storage go visit Chelsea and Kim Chatham parkway location great job ladies

Chatham parkway the ladies in office are very wonderful and helpful

They keep raising the monthly fees . However the office did contact me regarding this and at times can do a fee adjustment check to help if you need

I must say my experience with them was A+. I had a short amount of time I needed to store my belongings and this was the only company that was willing to work with me on the price for the few days I needed it. Everybody else wanted a month worth but not them. I wish I could remember the rep name who set my account up but once I explained what I needed she offered me a promotion of my 1st month being only a $1 and I had to pay admin fee which was $35 and a $20 lock fee which you got back if you had your own. Who’s turning down that offer. Also the local rep who name I also can’t remember but I must say she was the icing on the cake well her and the manager. They allowed me to return my lock that I didn’t need because I had my own. It just so happen to be a few days after them not being able to take it back because I just never had time to get back on that side of town but she actually remembered me telling her I was bringing the key back. Let’s just say she blessed me with my $20 lock fee back without any hassle and that experience alone will bring me back and tell others to store there as well.

awesome customer service

Good job

It was a great experience for me. They were very professional and willing to help in all aspects of the storage procedures.

Convenient

This was my first time renting a storage unit. I had the lovely pleasure of dealing with Kim. She was very knowledgeable, very kind, helpful, easy to speak to and approachable. She made my experience go as smoothly as possible. I’m strictly only leaving a review because of her exceedingly expertise. Extremely satisfied with the services provided.

Kims customer service was exceptional!! Thank you for all your help love! Property was nice and clean, 5 stars all around!!

Great 👍👍👍

Kim is so amazing thanks for your help dear

derek was very helpful , explained everything, and was a vibe… 10/10 worker!!

such an easy and fast transaction!! derek was very helpful!!!!

The rep that helped me was Derek, professional and made the process easy

Thanks Brittany

Thank you for all your help.. its nice to have great customer service.

Dana was Awesome she has a magic wand to fix my app. Thanks Dana 😊

Clean and caring people working here

Over the weekend i had a bad experience with the elevators not being able to take my iteams to the third floor were my storage was. I called first thing Monday morning and Derrick was really helpful on checking on the elevator and he had the issue resolved with an apology. Thank you Sir

Thanks Brittany great service

Morgan gave me great service got me in a good unit that was very accessible

The most helpful staff! This has been a very stressful transition for me, but all of the ladies in the office are happy to help me. I am bad with names. I hope I’m able to add the names in later. Kendra(?) helped me find a unit in the perfect location for me, walked me through the process, happily reissued my access code multiple times because I kept losing it, and someone called me and reminded me to make my payment the day before late fees were added. I love bragging about good customer service because we all know, unfortunately, it is a rarity. Shout out and Thank You to all of the team at Public Storage on Chatham Parkway!

The stress of moving anything into this place is NOT WORTH IT! I regret getting a space here. Almost every time I bring anything here, a cart to assist bringing items to my unit is unavailable. Now they are locked up in the office because there are only 3 or 4 for the entire building. They have posted hours, however I've shown up in those posted hours on 4 or 5 recent occasions and no one is in the office. The effort of getting my items to my 3rd floor unit is not worth it. I hate storing my stuff here and will probably look elsewhere soon.....if i can get a cart to move anything out 🤣🤣🤬🤬

Dana was awesome. She got me all set up with my unit & the app. Very helpful! Thanks Dana

Great experience with Morgue J. I was looking for another space big enough and easy to park into. He quickly confirmed that he had the perfect spot that he think would be great for me. We checked the spot out. And just like he insisted, it was perfect. Mr. Morgue was very professional and knowledgeable of the property policy’s. The process was easy and smooth.

My experience was great at Chatham Parkway, Dana was very pleasant and helpful. Her attitude is great and warming. Will recommend to others.

Dannna was awesome, great customer service.

Dana…. Great service and spirit! Thanks Dana! 🤓

Great Service and facilities. Great customer service from Dana at front desk! Would definitely recommend.

Dana is a very good person and i love her personality and her feedback with everything a very nice. Employee your have Mmmmr.

Dana helped me with my unit. Very nice and friendly service. And very cheap. I will definitely be referring some friends.

Dana helped me with getting a storage on time and was very nice.

I had to wait over an hour due to someone got sick but Dana saved the day so cheerful great customer services all smiles she rocks.. thank you Dana Dane

Mrs.Dana was so helpful in my purchase and had answers to all my questions

Dana was extremely helpful and provided excellent customer service for multiple unit rentals. I would highly recommend Dana and Public Storage! -Servpro of Savannah

Lashanda

Dana was very helpful, polite, and happy. She did not hesitate to help me find the right storage to meet my needs. She really gave good service and made my day 😊

Absolutely fine moving in. However, do NOT expect your items to be climate controlled! The thermostat is in the 80’s range today! I moved a baby grand piano 🎹 in this facility. Time to move again! DON’T waste your time or money!!!

The staff is friendly and very helpful and it's clean.

Travis was very helpful with me making my decision on a storage unit,he was my blessing for today..Thank You again Travis

Dana was a great service representative, she was very knowledgeable and was able to give great service

Travis and Monica were great they help me so much.

Great location!

Travis was a great help. Got me what I needed and help make sure it was safe.

Travis was super helpful and kind!

Great place and Travis was great

Dana was a very good help this was my first storage rental and she made the process much easier.

This was my first time renting a storage space and it was a great and fast process thanks to Dana definitely recommend renting with public storage

Staff is great and always nice. Would highly public storage.

Travis Long was extremely helpful and kind. He was clearly very knowledgeable about his job and made a point to make sure I received the assistance I needed. I had a lot of questions and he was very patient and thorough with me which I greatly appreciated! Great experience with Travis!

Travis is always helpful, friendly and very professional. The facility is safe and well-kept. I would highly recommend Public Storage to anyone.

Nice and professional person "Dana"

Clean and well-maintained.

Very good service and good customer service

The storage I have is in Waldorf, MD and it used to be own by EZ Storage but now is Public Storage, I move to Savannah Ga and I was paying alot of money the size unit I have, and Mr. Travis in Savannah not only helped me with my paperwork for the the storage but also helped me save money. THANK YOU sooooo much Travis and team for your services it was a great help

The access time isn't convenient. Other than that, the service is good but the rate is outrageous!

I use the storage unit for 7 months. Office staff was helpful. My stuff was well preserve and I did not get bugs. I am happy I choose this facility.

Rented online and before facility opened and unit was ready toovr into 20 minutes later so far so good and has the best prices around after looking at multi facilities

Wish the units were marked on the outside if the building si you knew what doors to use, but ither then that it was super easy to rent and get in.

Friendly staff and nice facilities.