Clean area space was ready when I arrived
nice location with easy access
Terrible regional manager Travie I won't waste time on here but report consistently and persistently to corporate until I am satisfied
The people at this location are pretty helpful. Dorsey is great.
My time here was excellent, Dorsey was great
Reshand was amazing! She was very explanatory, patient, and kind. Extremely grateful!
Everything was great. I had exceptional support from Dorsey who was able to address and issue i had eith my locker. Would recommend!
Great location and property clean
Very clean property and easy access
For more than 10 years valued family possessions were kept at this facility. When I finally emptied them out in the last fortnight, everything was in good condition. Clean, dry, no moths, no rodent damage. I was very pleasantly surprised; papers, portraits, silver, memorabilia, accessories, all stored safely over long period of time. Though the facility is not continually manned, the security seems good as was phone online help. I particularly commend Rashand for her help on the day we arrived and needed to get in and also her help today in cancelling my account. Thank you Rashand . I highly recommend this place for Storage.
Great location and easy access
Nice property would be nice to have a manager on-site but I can go to other location to make payment
Rashand was very nice and helpful
Kyle helped me with an issue with my lock on my unit, and he was so nice about it! I have had some issues in the past with public storage but I appreciate Kyle's customer service. He was very nice and very helpful, so thank you!
A very professional business to deal with. The facility is clean and well maintained. Management is very helpful and fully explained the process for storing our furniture while we remodel. Satisfied.
Pretty average as far as storage units go.
Pros: Easy booking, decently clean, very nice and helpful property manager
Cons: Rickety/falling apart carts for moving. Small parking lot (tough to turn around in moving van/trailer if people park across from loading dock, the basement level smells like mildew, seems like less camera security than other storage places
I dont like writing bad reviews. When we moved temporary storage in unit for a month was told a certain move out date around holiday to only be charged a month. I moved out on that date but was still charged a month. Now maybe it was a mistake that i was told one date but corporate policy said something else i understand that. The lady was nicei n beginning but very cold when describing this policy and i am sure she is trained to be like that so i wont fault her. Just wish they worked with me a little more since there was a little confusion vs corporate policy. Other than that place is kept clean. Thanks.
I've been renting here for years and I agree with John on all his pros and cons. This is the nicest facility around and the property manager takes very good care of it.
I have multiple units in the basement and there is definitely a mildew problem. Some areas are worse than others. Would be great if they could get a couple dehumidifiers in there.
Please fix the rickety carts or get new ones.
Also please stop the bait and switch on the rental price. I understand one raise annually but multiple rental increases per year are ridiculous.
Especially with the broken carts.
Great spot. Julia is super helpful and friendly. Storage was clean and safe. Thank you.
Nice facility. Clean, well lit inside & at night. Really good customer service.
If you need storage or packing supplies please check our Julia she’s also very knowledgeable of sports love her
I’ve been coming to this location for years and it’s always a pleasure to work with Ms Julia very pleasant lady and knowledgeable, I will recommend to friends and family
I've rented a unit here for several months, and I've been quite pleased. I was able to make a contact-free reservation online and move into my unit, bypassing an office visit altogether. I picked this location solely based on location, as I knew I would need to access it via MARTA at times. The convenient location is unbeatable, and throughout my stay, I've found the staff to be friendly and the facility always very clean. (And purple being my favorite color...that was an added energy booster and welcome mat every time I visited. 🥰) I would definitely rent here again. Thanks Ms. Julia and the PS team!