Public Storage Self-Storage Units at 2253 Dallas Hwy SW, Marietta, GA

Everything is very well maintained, the process on move in day was extra smooth. All the employees have been very pleasant and professional. Great customer service!!!

The absolute worst facility I've ever seen. Between the access keypads being down for well over a month and the elevator not working, I couldn't even get into my storage unit that I use for work for 3 weeks. When I couldn't get into my unit I couldn't get in touch with anyone to help me get access. I find it hilarious that they raised my rates a few months earlier only to find out during this debacle that they removed the people working in the office in lieu of a kiosk. I was told I was going to get a free month of rent, I was given $50 off the next bill so I packed my stuff up and left. Oh and the doors still didn't work properly when I moved out. It's a storage unit facility, it's not that hard

Who is this Celeste? I went there and was talking to someone on a teleprompter. And she hug up on me when I questioned were are the trolleys, My question was do you have access when moving in she said that the manager would get one for you. There's no one on site. You are talking to a computer.

Having a great experience using Public Storage. Met Celeste, the site manager, today. She's wonderful..really helpful and so nice!!! She takes pride in her work - it shows. We're very pleased.

Customer service was excellent, Tina helped me out with my check in.

Celeste has always been amazing help when we need her. Couldn't ask for a kinder person to have running the place and so personable and friendly ♥️♥️

Celeste is a awesome person... she went all out her way above and beyond to make sure I had understanding of what was going on with my information... she was and is amazing she is the best

Celeste is a amazing person she went out her way to help me and made sure I was taken care of I was so happy at the end of it all

Shay, in Marietta, was the kindest and most helpful Public Storage team member I have ever had the pleasure of meeting!

Celeste was wonderful…. Thank you for your help😊

I WANTED TO SAY THANKS TO PUBLIC STORAGE AND THE MANGER CELESTE AWESOME CUSTOMER SERVICE AND PERSONALITY WENT ABOVE AND BEYOND TO MAKE SURE WE WERE SATISFIED MOVING IS SO STRESSFUL BUT IT SEAMED LESS STRESSFUL WITH HER HELP AGAIN THANKS CELESTE

Came in to get a storage unit today. Super easy, fast service and so polite!

Celeste was very helpful

Celeste was very helpful and great to work with I will definite recommend this facility.This lady is very professional and knowledgeable I would definitely recommend this facility to all my family and friends

Excellent service very helpful

Celeste provided excellent customer service she went over and beyond for me

Celeste was amazing. She was very kind and patient. She showed me different sizes of units and really listened to what I needed. She helped me make a final decision that resolved all of my needs. Thank you.

Celeste was great!

Great customer service!

Perfect servic! Celeste is the fastest lady I’ve ever met! She was fast and very professional!!

CELESTE was very professional, courteous, understanding in my needs, and helpful!!!

I love the lady at this location she really took her time helping me download the app. Ms. Celeste is smart and intelligent she is a true gem of good customer service. I love thus facility which is very clean

Celeste was very helpful, friendly and professional. I’m very glad I decided to stop by today. I have a storage unit and am ready to get to work on my project.

Celeste was very professional and helpful. She Explained every step in the rental process. Would recommend this location to everyone I know.

I have had a time with the app. Celeste moved mountains to assist me in getting this app to work. Her customer service skills are to notch. BTW she even let me use her personal phone charger.

Celeste is wonderful

Celeste provided excellent customer service. She is definitely an asset to the company.

Seems relatively secure and it's temperature controlled, but I took the smallest unit and four months in I've received an email telling me the rates are going up with no explanation why

Ms. Celeste is really one of a kind. She is always helpful and very kind. I would definitely recommend using this storage as long as she is there. 5stars!

Celeste, did a great job assisting me today. She was by herself & it was busy, but did well in trying to multi task with all the clients coming in.

Celeste was absolutely amazing!!! She is the sweetest. She made sure everything was done and made sure I knew how everything worked with the app. She even locked the doors and walked the floors to see if she could get me a bigger unit!!! Thank you Celeste!!!

Celeste is great this lady been working with me over a month. I was really feeling a little down but after coming to this location talking with Celeste I'm feeling a lot better she explained everything to us and made sure we got the app. I will definite recommend this location to family and friends. Good job Ms. Celeste

Excellent Customer Service. Simple ,easy process! Thank you Celeste!!!

This is our first time renting a storage unit and Ms. Celeste has been very helpful showing us the facility and assisting us with any questions or concerns we had. Because of her we feel good about renting at this location.

Great service! Celeste is the best!

Celeste was very professional and helpful with my move in. She was amazing!

When you come to the store, you need to ask for Ms. Celeste…her customer service is the best! She is always so welcoming and helpful. I am glad I choose this site to store my stuff!

Celeste gave excellent customer service and helped me with my unit.

Celeste was wonderful. Explained everything to me and showed me where to go what to do. I highly recommend her and this facility on Dallas Hwy, Marietta. Thank you

Thank you for the great service. Craig was very professional. I will be using the service again.

Great experience renting a unit, fast and easy using the app!

I came to this location today and rented a storage and Celeste made it happen. I love her attitude and it seems as if she really care about her job. I would definite recommend this place to my family and friends

Celeste was great! Very helpful and personable! She helped us with packing materials for our move and made it stress free! Highly recommend!!

I visited public storage on Dallas Hwy and I just had the best customer service from Celeste. She was extremely helpful and helping transfer my storage unit in name after my divorce. Thank you Celeste!

Ms.Celeste was very helpful in helping me with my move. This lady went over and beyond for me. I really wish I could hire this lady great customer service and she know her stuff. I would definite recommend someone at this facility. Ask for Celeste

Very, very helpful

Positively outrageous service! Celeste and Nyla are such a great team. They both showed ongoing interest and took great pains in getting our business the storage space we needed. Celeste, as the property manager, went above and beyond - she stayed involved, kept up good communication throughout the process, and worked a huge blessing to get us moved in within our time frame. They are not just running a business - they care about the lives and needs of their customers.

I just started my rental and was very satisfied with the on boarding process with Ms. Celeste. I actually saw her engaging with existing customers and found her to be very resourceful and patient.

Easy and had help from Celeste

Celeste was extremely knowledgeable and helpful. Would highly recommend this location.

Celeste is awesome!! She was very willing to walk me through and help me with everything. Highly recommend

Ms. CELESTE: OUTSTANDing JOB..WELL KNOWLEDGE. VERY HELPIful

The experience at this property has been nothing but superb. I love the facilities and the customer service is top notch. I've been a customer here for Years and I couldn't have picked a safer location for My belongings

I was very happy with my experience at this facility. Celeste was very helpful and rented me the perfect unit and helped me with the app and online features

Ms.celeste was awesome got us in and out the door thank you .

Celeste was very professional and courtesy. I came to this location on Monday but the property was close so I came back today wishing I had better luck and the property manager was there wish you all had more people like her who cares about her customer. Celeste you are definite a keeper wish I could hire you at my store. Keep up the good work

Celeste was awesome from start to finish. Very helpful, kind, and patient. I had a great easy experience at Public storage. Thanks

My mom and I really enjoyed our experience at this location! The facility is well-maintained, and Celeste was very helpful in getting us started and answering our questions. Highly recommended!

The manager, Celeste, was wonderful in helping me out!

Deanana was very friendly and helpful in getting us a rental unit set up. I would recommend!

Celeste did a great job

Celeste made everything easy for an old lady like me!

Outstanding customer service by Ms Celeste. Professional, helpful and very knowledgeable.

I had a wonderful experience today at my storage unit, Celeste was very nice and very very helpful though out the whole transaction she make sure I got the full understanding, of my transfer.thanks Ms Celeste.

Celeste was a plot work with, very professional and polite.

Good location great service👍🏻

I was thoroughly impressed with Celeste at Public Storage on Dallas Hwy. She was efficient and made it happen! Thank you!

Celeste was very friendly and very helpful!

Mrs. Celeste was amazing!! Walked me through the entire process. Great service!!!

Celeste great customer service

Celeste did a fine job taking care of us. There was a problem with our reservation which was not her fault. She helped us figure an alternative way to care for our needs. I would recommend Celeste to anyone.

Celeste, the property manager, was extremely helpful! She’s knowledgeable, professional and happy to assist with the rental process! I’ve used this property for several years and have always been pleased with the assistance and friendly atmosphere! Property has recently upgraded their gate access and it’s such a smooth entrance!

Celeste was so helpful!! She made my move so much easier!

Ms. Celeste was great. She went over all the paper work and answered every question I had. Everything went smoothly and stress free.

Went to that location last week and Celeste served me with the best customer service. I will definitely recommend this place

Had a great experience checking in for my first unit. Celeste was patient and thorough. Look forward to working with her!

Celeste is very Good employee very Helpful.

Celeste was patient and kind and very helpful ! Awesome experience

Celeste has been incredibly helpful and patient with helping us get our storage unit she’s done a great job

I rang the bell and Celeste was right there. We had a great visit and she told me everything I needed to know, I came early I am planning ahead and need a unit in a few months. She was certain she would have one when I needed it answered all my questions and we had a great visit. I will definitely be back. Celeste was the best.

Celeste was most helpful.

Celeste was very helpful and very friendly!

Rented a storage unit. This is a great location for us and a perfect sized storage room. We love the entry and exit coding system, it helps to keep the area more secure. If you can find a room available at this location, I would say go for it.

Celeste was very kind and helpful in my storage rental activities. She explained details of the contract (signup in the office) and thoroughly addressed questions I had. My first experience of ever renting storage was great.

Celeste is wonderful. This lady knows exactly what she doing. I will definite recommend family and friends to this location.

Celeste is amazing. She is super patient, helpful and professional. She patiently walked me thru the process on line due to system difficulties, explained what had happened and corrected it ensuring our move in would go smoothly. She is a huge asset to this location and to Public Storage the brand. If companies had leaders like her, customer service would be on an upswing! Absolutely would recommend this facility because of Celeste and her leadership!

Celeste was extremely helpful during a time of need. I can not express how much she helped.

Celeste Moon provided me with outstanding customer service today February 25,2021.

Celeste was a great. I had a very good experience at Public storage.

Celeste was extremely helpful, she went above and beyond in getting us set up at her facility. I would highly recommend this location and Celeste.

Celeste is so kind, friendly, and helpful. She really wants to make sure customers get great service and feel like their belongings are in good hands. Thanks so much Celeste for your excellent customer service!

Celeste - you’re the best! Storage will be a pleasure

Celeste was the best! Most helpful!! Thanks so much!!

I am a new customer and Celeste made the whole check in process super easy and efficient. The facility seems very clean and easy to access.

The property manager was very helpful in getting me my unit. Very respectful and now my things are all in. Thank you public storage for all the help.

Celeste was very helpful, friendly and professional! 😊 Thank you so much for your services!!

My experience was great with Hillary at Public Storage, will definitely recommend this place to all my friends and family.

I visited the Public Storage Facility on January 22nd and my experience with Celeste and Bryan was exceptional!!!! They went above and beyond to assist me with establishing a new account and I can’t thank them enough for making this process easy!!!! I would definitely recommend this facility to anyone!!!!

Cant say enough about the service Celiste gave my handicap sister..very professional, informative and personal .. a very valued employee

Celeste is the best! She helped us set up our account. Love the use of technology to get through.

Ms. Celeste was wonderful! She showed me the unit I was thinking about first, and thank goodness because I ended up needing a bigger unit. Easy process, excellent service, highly recommend!

Celeste is great. Very professional wonderful customer service!

I’ve had a wonderful experience with Celeste! She very professional and kind! Storage is very clean and safe!

I had an amazing experience with Celeste. She even abandoned her lunch break to meet me and get me checked in. She made sure I picked the best unit for my needs even walking the property to check for an optimal loading/unloading location. 10/10 recommend Public Storage and Celeste for your storage needs!

Celeste was great. She helped me get a bigger unit and help with my issues.

Celeste really helped me out. Feeling safe and secure here.

I was a walk-in customer. Great service, Celeste was very helpful and efficient.

Hillary was super helpful and the facility is exceptionally clean. Wish there were more customer service people like her in the world! Grateful for her help and would highly recommend this location.

Was very impressed with Hillary, I happened to catch her as she was leaving and had already clocked out for lunch, but she went back inside and showed me a couple of 10x10’s and made the sale! Highly recommend this facility solely based on my experience with Hillary - exactly what we need more of...exceptional customer service!

Had a great experience with Celeste and Hillary! Great customer service and a great attitude and help with both of my units.I am really appreciative of the “above the call of duty’ service that both Celeste and Hillary provided. It made my transition so much smoother since I have never used storage before. They help me figure out the best for what my needs were and they were very courteous, and again went the extra mile. I highly recommend both of these ladies’ excellent service, and this storage facility!

Great location and great customer service. Hillary helped me and she was awesome!

Great experience with Celeste. Easy check in.

Celeste was excellent in knowledge n customer service n showing the unit n helping me with my setup account. I'm very pleased.

Celeste has been so helpful and sweet with our first time using a storage unit. It can be hectic but she walked us through it all

Very informative and cautious about our lease.

Very good service from Celeste!

Ron is the best. He is an awesome guy!!! Public Storage is lucky to have him.

Had a great experience working with Ron as we moved in our whole house of belongings last week. He was very helpful in getting us carts and helping me as I worked with our movers. Our units were spotless and the whole inside was very clean. We had easy access. Thank you, Ron and Public Storage for helping me to feel safe and to feel safe in storing my belongings at your location.

People on site are polite and very helpful. Site is clean and easy to access. Safe and secure environment. Highly recommended!

Ron was very friendly and helpful in getting me a storage unit

Ron was the manager on duty and he was dynamite! Great customer service, very helpful, lots of superb advice. Sign up was so easy.

Ron was awesome! He took great care of me setting up my storage lockers, and even stayed late to ensure I was all setup. He was extremely helpful, and very customer service friendly. I would definitely recommend this facility mainly because of the professional and courteous service provided by Ron. Thank you!!

Ron was wonderful on my move out day on 8-13-2020. He was very professional and very helpful. Thank you Ron for helping to make my move out day seamless!

Lacey did an excellent job. I got the exact unit I was looking for!!

Courteous and friendly staff; signed up online and checking in was super easy. They even bumped us up a size when they didn't have the size we reserved available. Good social distancing measures and masks required.

I have always had a pleasant experience with this Public Storage -both staff AND facility. I rented a unit from 2010-2013 and currently am renting a unit again. I went by yesterday (8/5) and the gentleman working was friendly and quickly retrieved my access code for me, as I had misplaced it. They've changed the access code boxes, which are nice and when I reserved my 10x10 online in June, I was upgraded to a 10x15 the day I arrived. This was due to the fact that my 10x10 had been accidently rented to someone else and their policy is to upgrade you, if that happens. The service has been so great, that this is the ONLY storage place I will rent from. Two thumbs up!

Great Service and always willing to help. Why go anywhere else when this is the Best!!!

Ron was extremely helpful and patient. They are a safe place to go because they practice social distancing, wear masks, and you can even do express check-in online! I highly recommend this public storage location!!!

What type of lock is needed for the climste control unit

Clean, great staff, always good.

The people are great, but price kept going up and finally even though I had paid in full, gave notice, cleared space before time up, I was charged for another month.

Nikita was very helpful in getting me my unit! She displayed great customer service and communicative skills! A pleasure to work with!!

I had a wonderful experience using this company. Ashley was so helpful and polite. She made the experience less stressful.

Ashley was great. Made the whole process quick and super simple.

Ashley was AWESOME and helped us out a lot, and very quickly! Thank you!

Ashley is very nice and personable! I went in there looking for a 10X30 and will be coming back as soon as I get my house sold.

I have been here for a few months now. No matter when I come in, Ashley is here with a smile on her face. Thanks for the kind words Ashley! You are a true gem!

Ashley is a true 5 star customer service representative! She is knowledgeable, courteous and very efficient. Made it a very pleasurable experience.

It's top notch innit. Climate controlled, well lit, and super clean. Ashley was really helpful and the leasing process took almost no time.

Ashley did a great job. Got me signed up, answered all of my questions, even remembered that my wife had come in earlier to reserve the space.

Matt was great showing me around and getting me set up!

Ashley is wonderful. The facility is very convenient, clean, and secure.

The staff is amazing and Ashley will help you out with all your storage needs.

I HAVE BEEN A CUSTOMER HERE FOR YEARS. I HAVE SEEN MANY STAFF MEMBERS COME AND GO BUT NONE HAVE BEEN AS GOOD TO. ME AS THE CURRENT MANAGER ASHLEY. THANK U SO MUCH ASHLEY FOR ALL UR HELP!!!

Very professional, Ashley was a real pleasure to work with and made the process very smooth & easy.

Ashley the manager was such a huge help and very patient, I would definitely recommend coming to this location.

Ms. Celeste was most helpful and kind in helping with the closing out of my storage unit. Storage facility was always clean. I would recommend this storage facility if you’re gonna live in the area!

Nice place. Very clean

Celeste was extremely helpful. I was looking for a unit closest to one of the elevators and she took the time to actually walk and show me all the units in the size and price range I was interested in. WOW! she is definitely awesome at serving her potential clients.

I'd like the thank Celeste for making the experience of getting start on the rental unit easy as pie. She's a real people person that made me smile and forget how long it takes to get all the paperwork done.

Ashley was very professional and knowledgeable about my needs 5 stars. So refreshing to be handled with care. Thanks Ashley with Love!! Jamita P.

Celeste was AMAZINGLY sweet! We were in heavy traffic trying to arrive by 5:30 to rent a storage unit. We were late, but you wouldn’t know that by how welcoming she was. Her sense of humor and down to earth personality was refreshing. It was a pleasure to work with someone who exhibits that REAL CUSTOMER SERVICE is still important! She is a true gem.

Ashley was a pleasure to work with! She helped effectively locating a really good deal on a storage unit and getting me in and out the door in record time! Very clean facility!! No regrets!! Highly recommend 😊

I had a family emergency and Ashley was extremely helpful and patient with me, she was very understanding about my situation and worked with me, explaining all of the options available to me in detail. She was extremely knowledgeable and had an answer for every question I asked! I felt very safe and at ease during the tour of the property. And the facility is in immaculate condition and very clean! Thanks Ashley, you're the best!

Ashley was just amazing! She made the whole process actually enjoyable with her cheerful disposition. She was very knowledgeable and answered all of my questions. She deserves a raise or a promotion or a raise and a promotion!

Very easy and affordable getting set up. Reserving online gets you a discount!

Property manager Ashley is awesome. She is extremely helpful, courteous and very efficient.

Jackie was very helpful and we have the same name! I had to update my storage and was lucky enough to work with Ashley. She was so helpful, professional, and very nice. She was quick and efficient and made the whole process seem easy.

Ms. Ashley was excellent, fast, courteous thank you so much for all your help!! Tiffany Wright

Looking for a temporary storage unit and Ashley was wonderful! Professional and friendly, she listened to what I needed and gave me the best options. I'll definitely be recommending!

Ashley was fantastic! She took me around and showed me different sizes and then showed me where I would go to bring my things to the elevator. Thank you Ashley!,

The place has everything for your storage needs and prices are competitive versus the nearby facilities. The manager, Ashley, is very professional and helpful and does a great job in explaining and answering your questions.

Been a customer for years , very clean, great security, and Ashley was very helpful to me

Never had to get a storage unit before. Ashley made it quick and painless, she explained all of the terms to me and I was in and out in less that 3 minutes! This place is super affordable too.

Very courteous and professional. Job well done.

Cindy is amazing. She was beyond helpful and most excellent at problem solving. Loved our experience thanks to her!

Clean, safe, and priced competitively. I would get another unit if I needed one here.

!!!!!!!!!Great storage unit. Climate controlled, easy access and fair prices!!!!!!!

Thanks Cindy! Awesome job!

Thank you Cindy. I could not ask for a better property manager. She goes out of her way to ensure a positive experience.

Very clean. Nice staff. They are always willing to help.

Cindy did a great job for us, letting us know what to expect and how best to manage the experience of storing our belongings. The facility is very well maintained and lit.

Thank you Cindy for an easy payment of my storage unit.

Great rates for climate controlled units. Cindy was a great help!

Very friendly staff! Cindy was lovely and answered all of our questions. She really helped us figure out what size we will need and the extra merchandise needed to keep our things safe! Highly recommend!

Great service from Cindy!!!

Great experience working with Matt. Due to a slow computer it took a little longer than both of us expected but he handled it very professionally.

Great experience easy access.

Great experience!

Great customer service! Very knowledgeable and fast

The staff was always helpful and the facility is very clean. Darrion helped me on the last day and was a delight to work with.

There are a ton of Public storage places around, and they all serve the same purpose. However, customer service is huge to me and I will forever be a customer at this particular location all because of how friendly and helpful Cindy, their associate there, was. She immediately greeted me, made feel welcomed and acknowledged. She helped me with ease and remained so kind through our whole interaction. Thank you for your wonderful customer service Cindy😊

My mom has been storing here for 4 years. I came to help her move her things out. Cindy was so kind and helpful. I would definitely recommend public storage

Cindy was SO sweet and helpful!! Made my experience so great. Will def use again. When you go, ask for Cindy 😊

Cindy was absolutely wonderful!

Very clean, well maintained, and safe. Customer service with Sarah was amazing!

Jackie was soooo helpful with my storage needs during our move. She's greatly appreciated.

Excellent service, veryhelpful, showed me several options and sizes so I could make the best choice. Also explained in detail the costs and charges so I could make an informed decision. Thank you Jackie!! I appreciate both you professionalism and kindness.

Jackie was quick, efficient and found me the exact unit for my short term needs!!

Great service!! I came in to pay my mom’s storage bill and Kendra was very helpful and extremely pleasant! Keep up the good work! 👍🏾

Jackie was very friendly and helpful during check in! Facility is very clean.

Jackie was a pleasure to work with. She helped me fit all my needs and answered all questions I had for her. She made everything as easily as possible! If you come here definitely look for Jackie!

Jackie was so helpful . I came in to find some packing items because I am moving soon and she helped me find exactly what I needed . She’s so sweet and friendly. Great customer service !

Great facility and outstanding employees Jackie made my visit very easygoing her customer service was absolutely the best I’ve had in a long time at any establishment

I had such a great experience at this Public Storage Store! Jackie was the person that helped me and she didn’t a phenomenal job! She was very friendly and knowledgeable. I couldn’t thank her enough for making it an easy experience! I will definitely be back when I need another storage unit!

Jackie was efficient and friendly. Nice facilities.

Extremely friendly. Jackie helped me get squared away. Great service!

This property has some really top notch personnel! Very helpful in every way they could have been. Thank you for great suggestions and ideas to start the process of securing my belongings!

Stopped in today & Jo was the BEST!!! Great experience, need more people like her

Very happy customer! I have had experience with Jackie and she’s amazing and over this passed weekend dealt with Norman and he was outstanding! He was friendly, patient and extremely helpful with all of my questions and issues!

Fantastic, attentive service!

We had the best experience at Public Storage today. Jackie was AMAZING! She was so helpful and we look forward to seeing her at Public Storage in the future!

I’ve been with PS since Nov 17. Their prices are higher than surrounding PS. I chose this one because it close by, very clean, and the customer service from Jackie was Outstanding. Jackie knows her stuff and was very patient answering my many questions. She has a great customer service attitude you don’t find very much these days.

Awesome experience with Selena today! Thanks so much for your help.

Came in to pay my account and Jo was super helpful.

Jackie is the greatest!!! She was beyond helpful and knowledgeable. Thank you and if need be, I’ll do business here again.

Property is clean and Jo is great

Wanda helped me out and was amazing, set me up to move units into a more cost effective one that was right near by. Saved me a huge hassle! Thanks!

Wanda, the sales agent, was very kind, knowledgeable, and guided me through the rental process. She really made it all seem so easy. She even brought me a cart to aid moving my possessions into the facility.

Friendly & efficient staff with clean and well organized units. .

Great customer service

So efficient and fast!

Miss wonda was very helpful with my move in yesterday.

It's amazing how much you can store in a 10 x 15 space! Only downside to the facility is you can't get the carts after hours.

Thanx Meka for a great move in!

Convienet and climate controlled. Wish that the access hours were 24

Very clean

Meka was very sweet!!

Great experience, Meka was really professional and knowledgeable about the property. Explained everything thoroughly and then showed me my unit. Great job valuable employee.

I've been with this location for over a year and am in love with the customer service. They've always been helpful. Recently I was interested in obtaining prices for other size units and Wanda was extremely informative and a big help in taking the time to discuss and show me the units available. Highly recommend this location for your climate controlled needs!

Great experience, Jo was very knowledgeable and helpful.

It was the day we expected Irma to blow thru and I was running late. Wanda was so sweet and accommodating and waited for me to get there. She was helpful and answered all my questions no matter how many I asked with a smile. I'm so glad you have someone like her on staff. It's hard to find someone with excellent customer service skills these days.

Jo was fabulous

Yannieka was great in helping us find just the right unit today!

Excellent facility and great, helpful People!! See Jo!!

Meka took great care of us today!

The ladies here are professional, courteous and knowledgeable. It is my first experience with a storage facility and I felt comfortable and the area seems safe.

Desiree was great to work with. She made the lease process very easy and took the time to explain everything. The facility is nice and clean and has easy access from Dallas Hwy.

Great prices. Meka was kind and professional.

Meka was great!!

Meka at Public Storage was AWESOME! I've never had to rent a storage area before and she made the process very easy. She gave me all the information I needed to make me feel good about storing my personal belongings at Public Storage. Thank you Meka!

Meka

Meka was truly helpful with the whole process

The sales rep (Yannieka) provided great customer service. She explained what options were available to fit my storage needs. She also took me on a tour to show me my unit's location and how to access it. All my questions were answered, and the entire transaction took a short amount of time.

Went in to buy some packing materials and Yvonne was extremely helpful and polite.

Selena 5 star this is the way to do service

Great service from Yvonne. The storage pack is the best

Clean and secure facility. Raven provided us with nothing less great customer service.

Visited this location and I was impressed. Parking lot was a little small and I noticed the digital sign seemed messed up but, the facility was really clean and well kept. I spoke with Richard; he really knew his stuff. He was exceptionally friendly and knowledgeable. He showed me a unit and continued to talk to me, which made me feel very welcomed. When I am ready to rent, I will definitely be back to this location.

Great service .very knowledgable .clean .fair priced

Very clean, felt very safe when there and staff was really great! Easy to load and unload. Location was perfect for me. I'm a Realtor with Atlanta Communities and a professional Interior Designer and stager. It is convenient to my office and so many clients.

Great service from Yvonne. Everything was very easy to get setup!

VERY PLEASANT EXPERIENCE WELL KEEP FACILITY AND THE PROPERTY MANAGER YVONNE WAS VERY HELPFUL

Richard was very helpful and very clean and nice property

Easy check in. Friendly employees. Have been renting space for years.

Jo was great! Super knowledgeable, sweet and understanding

Convenience great service rep

Jo and Yvonne are the Bomb!!! Always super cool and Nice!!!! Know me by name!!!

Oh my God what a treasure John is..better keep her! And give her a raise soon very helpful

Very Friendly and Wonderful Customer Service My Daughter Was A Last Minute Customer and They Had Waited for her Ten Minutes after Closing Time So She Can Have Apleace Toput her Values without loosing them.I apperciate the kindness and going on and beyond the Customer Care.Greatly Appreciated. ..A Terrific Job.100% Satisfaction. .Thank You All The Staff For Helping Her...😄😄😄😄

Yvonne was very helpful and respectful with explaining everything in full detail. Very sweet and soft spoken

Yvonne was a great customer service rep. very helpful.

The facility itself is acceptable, however read the fine print. Every 6 months they can go up on your rent, and for me - they have. Their reasoning is that the "street value" (how much they could rent my unit for today) is still higher than what they have raised the rent to. Mine has gone up twice significantly. In essence they are trying to force out someone with a lesser rent, so they can turn around and rent it out at the "street value" higher rent!

Staff was not very helpful and the facility wad dirty. I was in store for over a minute before the employee. offered to assist me.

Great service.

Yvonne was very friendly and helpful. I would like to have and outside unit but I can see how indoor allows for better use of property. Hallways are a little narrow but it may just be me, a lover of space.

Tearia Rocks the Box!!! Excellent Customer Service!!!

Yvonne was great. She was very thorough in describing the fees and processes. The facility is clean and seems to be well-secured. I'll be moving in later today.

Referred a client to you and Jo and Yvonne didn't disappoint! Clean, friendly and process was easy as pie. Thanks guys!

Yvonne, was very helpful and provided excellent customer service.

Went in about pricing and nikki was awesome!!!!!! Very respectful and helpful

Joann was great! Answered LOTS of questions and is helping us get the perfect answer to our situation.

Jo ann provided great service. I am happy customer. Susan P.

Rude people

AWESOME CUSTOMER SERVICE!! THE RECEPTIONIST NIKKI WAS VERY INFORMATIVE :)

Jo was very friendly and helpful! Great service...

Nikki and jo was excellent the whole time I was here with no issues!

Nikki was very rude. Not just on our phone conversation but in person as well. It's a shame that you have some very rude people who overshadow the hard-working polite people that go out of their way to be accommodating. Like Jo who checked me in after my unfortunate phone conversation with Nikki. I went ahead and rented at this location because Jo was so nice and accommodating. My advice is if you don't want to deal with people you should get another job being polite and respectable is the best way to do business especially when people are polite and respectful to you. I would also suggest not parking in the handicap that way your handicap clients can use those spaces. Due to Nikki's behavior I would never rent at this location again.

Jo was very polite and explained the whole process to my wife. I am going to recommend Jo to everyone I talk to.. It was a real pleasure to do business with this location and Jo again was fantastic!!!!👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Jo. And Nikkei. Are Very professional. And

Jo is terrific, I was a little tire when I was there her energy instantly wake me up. Thanks Jo for your great energy and your help

Wonderful storage space; neat and clean and very pleasant and helpful staff!

Nikki was very efficient and helpful. It was a great experience

Tearia was nice and very helpful in finding the correct space that I needed. She was very informative about the pricing and the contract details to finalize getting my 10 x 10.

Very convenient location and friendly staff. Had a very pleasant time with Nikki, she called to confirm my online reservation. Explained all paperwork, we shared laughs and handled business. I definitely recommend then if you need storage. Thanks

I was greeted with a smile and all my questions were answered. Joanne was very helpful.

Rent a unit today Joanne was helpful

I came in today and spoke with a lovely young woman named Sarah. She was so helpful and pleasant that I had to write a review! I highly recommend this location!

Nikki was very helpful and explained everything I needed to know in order to rent a storage space.

The Assistant manager, Selena was so professional, courteous in helping with the right space I needed. She also gave me great information on how to pack my belongings to best use my space .. If there were more stars to be given I would give a 10 !

Great customer service! Good hours- even on the weekend. Nice facility too - very clean, climate controlled.

Very helpful

Great location and service. Joanne was very helpful with the process, she explained everything in a timely matter. Storage units are clean and secure.

Joanne was an absolute treat! Walked me through the entire process and even offered a buy back guarantee of anything I don't use. How awesome! I will definitely recommend everyone to Joanne.

Erika was awesone. Very knowledgeable and friendly. Thanks for the excellent service.

This was my first experience with Public Storage and I have to say that it was a great one. I was assisted by Erica and she was extremely helpful. She had a nice smile and vey well-versed in policy and procedure. I liked how the store was set up and it made purchasing additional items very easy. Thank you Public Storage!!!!

Positive, Yvonne is very pleasant and professional and im glad to see her in the office

Team Yvonne! She was so helpful and this location and facility is fantastic

Great service! Thank you:)

Super-clean facility. Extremely professional, friendly staff. Shante gave me the tour and Yvonne walked me through the sign-up process. Both experiences were refreshingly pleasant and easy.

WOW!!! Quick and extremely friendly and thorough service. Yvonne is the best ... even gave me a band aid for my bleeding finger. Clean facility ... well monitored and controlled.

Yvonne was wonderful!!! Great customer service.

Shanté was awesome. Her tour was thorough and she was very helpful. I was very happy with my decision to use this facility!

The storage area was what we hoped for,large enough and clean. Shante was pleasant and very helpful. I would recommend this location to other people. Thanks RP

Came in to check on some storage space and was treated very professional by ur property manager Shante'

Shante Theresa and Yvonne the service was great

Pm Shante is great came here for auction got a unit and she has been very helpful. property is nice and clean and to top it off she is a cutie.

Totally 5 star all the way. Shante' and Yvonne always had a smile, great attitude and were helpful in every way. These managers know what they are doing! I think they need a raise!

Yvonne was awesome. She did a great job showing and explaining the warehouses. She actually talked me into getting the unit. I am also very happy she did. She is very friendly too which is a good thing

shante, the property manager was awesome. she worked with us on finding a unit that fit my needs and price range. she was also very nice and sweet. I will definitely continue using public storsgr .

great! Yvonne was very congenial and helpful!

Very pleased with the service and facility at Public Storage on Dallas Hwy. Yvonne was so helpful to me and my family. I came in with 3 children (which could be a nightmare!) but she made it easy and she took care of us like family. Got us set up very quickly. I really like that several floors of the building have ground access. No waiting for elevators when you move in and out. Great job Public Storage!

Shanté was really knowledgeable and walked me through the whole process. The space was clean and in order. The whole experience was quick and easy. Prior to my arrival, she contacted me to make sure I was coming to the office when someone was there. I enjoyed my experience.

We stopped in to inquire about a certain size on a Saturday. Shante had informed us that she did not have that size available but would call us if something came open. To our surprise she called us the next day. We were able to rent the size we needed and she made the whole process very seamless. Great experience. We highly recommend this facility.

Yvonne & Shante were very polite & helpfull. They helped us out on the most convienent locations for our two units that made our move in very easy. Charley & Kathy

Yvonne helped me get set up with a storage unit this morning and she was GREAT! Super friendly and sweet. Highly, highly recommend!

Yvonne is amazing! She is so sweet and can always help me every time! Come here and ask for her!!!!

Yvonne was great...polite and pleasant !!

Shante' did a great job getting us checked in.

Shante was great. She reviewed all of the various size options for unit. She was very professional and courteous.

Shante helped me get the size storage that was best for my needs

great experience Yvonne did a wonderful job and she is a credit to public storage

What an amazing experience I had with Yvonne today. She was personable and very professional in providing me the best storage option. She's a gem and public storage is lucky to have her as apart of your team.

Very good Yvonne

Very nice. Very clean. Yvonne and Sheinte very nice and helpful.

A pleasure to work with

Shatner and Yvonne were fantastic

Shante was great! Easy and fast sign up.

The employee that were on duty are polite and had great customer service.

I cannot say enough about Chante who works for this particular Public Storage. I rarely see customer service as great as she provides. She called me multiple times about our upcoming reservation and even got us a bigger unit as we were going to need to house all of our belongings from a cross country move. She was kind and efficient. I am only sad that we didn't get to meet face to face as we cancelled our reservation before our stuff arrived because we found a house and no longer needed the unit.

Yvonne was the best.

Selena was a great help with everything

Very clean facility. Easy access, 3 different entrances, elevators. Shante' was very thorough with the rental process and very pleasant. Took the time to explain all details and answer all questions.

Yvonne was professional and helpful...

Shante was very helpful. She took the time to show me around to make sure I was getting the right size unit. Great experience.

Property manager Shante is awesome

I came in about renting a storage space for my company. And the property manager shante was very helpful and I look forward to renting with this company. ..

My visit with Public Storage today was phenomenal. Shante was very helpful and insightful to the questions I had regarding a unit. Looking forward to doing business with this company.

Came to this location to ask for pricing for my job and the customer service was great. Gave the information to my boss. Looking forward to renting here in the future.

Shante' the property manager was awesome to work with. She answered All of my questions during the move in process & was always professional and knowledgeable. Great customer service!!

Yvonne gave excellent service. Thank you.

I have been with Public Storage for almost 3 years and just want to let you know the service has been excellent. I especially want to compliment Shante for her wonderful service during a difficult time. She has always gone out her way to help me when I need that extra help. Also Yvonne and the manager have been very pleasant to work with also. Good jobs guys!

Yvonne and Shante have been awesome. I have been using public storage for number of years and these two ladies have been awesome ladies that have provided excellent customer service to me. Excellent employees!

shante and Yvonne have been great since i been coming here. Its a pleasures to see there similes keep up the good work.

Went to inquire about a storage unit today and the lady working the office made us feel like we were bothering her. Not getting our business at this location.

Shant was very helpful and personable. My experience was excellent and I would recommend this facility to my friends.

great clean unit and good customer service.

Shante in yvonne was very helpful in leasin me an storage

Friendly sevice, thorough explanation of the lease. Seems like a good location!

The property manager - Shante' - was clear in the expectations and operations of the facility. Cost is very reasonable for the size of the units. Quick to reserve a unit, and I recommend enabling auto-pay. Very clean facility, climate controlled, and easy access to Dallas highway. Had a moving company put my stuff into storage. Was a little more complicated due to having to input the key code on 2 doors (upstairs is 1 door access), but this wasn't a huge hindrance.

Yvonne was very helpful and enjoyable to work with. She made setting up storage such an easy process. She should be a model for employee training. Store your stuff here if you want to avoid any trouble.

I have been using this location for over a year and am now on my third unit (long story!) This week I rented yet another unit and Shante' and Yvonne were very helpful in getting everything set up for me.

Our storage unit was broken into along with a number of other units last night. For those units whose lock was broken, Public Storage has decided to replace the lock. For those whose units had their door pried open (therefore they cannot repair it or secure the unit), Public Storage has informed us that the property manager will have someone come and replace it as soon as possible but it won't be today or tonight. In addition, they will not move any of our belongings to other storage units so that they would be secure overnight. The clerk at the desk, Selena, had no empathy for what took place and said that we could call the district manager, Pat Vanderpool. She would not even give out the Property Manager's name. Think Pat has called any of us back yet? no. We called the headquarters and they were very sympathetic - the first people to apologize yet in this mess. They said they had an alternate number to contact the district manager at and would let him know the situation is urgent. Don't rent from here - they have no contingency plan for when anything goes wrong. You need an access code to get in to the property so whoever broke in either works there or is renting another unit.