Public Storage Self-Storage Units at 1285 Kennestone Circle, Marietta, GA

Want to give a shout out to Mitch!! I stopped by public storage on Cobb Parkway, as I do many times throughout the week for my business. I came out to my car and it wouldn’t crank. I went and knocked on the door of the office to see if anyone was still there as it was 5 minutes until closing! Mitch came to the door and said he got off at 6 and would pull around to give my car a jump! Mitch definitely deserves some credit. Thank you Mitch!

Mitch and Denise are both super friendly and helpful! I have been renting here for a long time and recently went in with some questions that Mitch helped answer for me. He ended up helping me the following day as well when I wanted to transfer to a different unit. He is quite polite, eager to please, and easy to get along with. Denise also called me one day when there was an issue at one of my units. I rushed over and she assured me everything was okay and the problem was resolved. I was very appreciative of her communication. Very great customer service from these 2 employees!

This storage is a scam. Will scheme you through their fees.

Codi was really helpful and wonderful. Made the experience smooth and easy. Much appreciated! Good job Codi

This location (1285 Kennestone Circle, Marietta, GA) is very spacious and clean. The staff member, Denice, that helped me was pleasant, knowledgeable and accommodating with regards to the size of the unit I may be interested in renting. The building itself is in a very easy location off Route #41 in Marietta, GA. I highly recommend taking a look at this location.

Great location. Super amazing staff. Especially Mitch (hope I’m remembering that name right) funny and professional.

After having difficulty finding a storage open on Sundays and last minute that wasn’t too pricey we found this one. Mitch at the front desk really really was a big help! Dealing with a noisy brother and friend and my mom’s many questions he handled the situation with the utmost professionalism I’ve seen in a long time. He kept his composure and followed all steps to showing us how big the units were and helped us decide which would best fit our needs. If you happen to get Mitch you’ll be lucky! Thank you Mitch!

To whom it may concern I'm taking the time out to share with you how awesome and fabulous Quay customer service staff is at I don't know the address here however he helped me so fast so polite and kind and was very understanding and knowledgeable

Excellent customer service! The person I spoke to, Milo, if I’m not mistaken, was accommodating and stopped at nothing to see that my problem was fixed.

Milo & Adam are very friendly and helped make my stop at the public storage more comforting, thank you!

We had a flat tire Sunday and pulled into the Public Storage parking lot. Thank goodness we did because calls to AAA kept getting dropped and Mitch saved the day. He offered to place the call on the business's landline, resulting in AAA arriving and having us soon on our way. I can only imagine how helpful he is with Public Storage customers. Thanks again, Mitch!

Thank you Mitch & Celeste for all your help today! They were professional, kind, helpful, and worked efficiently to help me with all that I needed from them. You both are very much appreciated and amazing! Thank you for everything!

I have been communicating with Mitch and he has been courteous, professional and very knowledgeable. I give Mitch five stars for helping me get through the storage unit process.

Yes, I had a young man name Mitch to help me get checked in and he was very knowledgeable and polite, and friendly!!!! I asked that you guys continue to do a great job. I say you guys because his boss was there also with a beautiful smile👍🏾👍🏾👍🏾👍🏾👍🏾

I am disappointed because I spoke with someone 3 days ago to cancel my storage, my storage was locked when I got there, and I got off work early to speak with someone in person, but doors were locked. They have now charged my card and not picking up the phone. I am furious.

Very good experience working with Adam! He was helpful and informative with getting my storage in order.

Adam the property manager was very helpful and patient !Awesome customer service!

We received our storage unit from Denise today. She was absolutely fantastic. This public storage has great employees. And I recommend anybody needing a storage to come to this one.

The rate hikes are absurd. I’ve had two rate increases within the past year and my monthly rent has doubled within that timeframe. This place is a scam.

I have been here for several years and have undergone SEVERAL rent increases. I now pay $325 for a 10x20, yet they charge $228 for a larger room (albeit via elevator). Still, $100 more??? The same size room is WAAAYYYY less at other storage facilities. The only reason I haven’t moved YET is because I’m disabled. However, I’m now married and we are securing another place and moving out imminently. Another reason for wanting to get out is the fact that they allow homeless men to live in the facilities. I am often harassed when in and retrieving items from my unit. I do not feel safe at this location in the least. There are ALWAYS homeless hanging in the area, probably because they live here. The people that work here are nice, but paying $325 for a unit you can get elsewhere for more than $125 less is ridiculous. You’d think they’d want to keep long standing clients rather than chase them away with rate hikes. Especially when dealing with homeless men that call this place home. (Which is a huge fire hazard. You don’t know what they are doing to keep warm, eat, etc.). But my husband buys/sells units for a living so a move is quite simple. They can have their insane rates, I’m out.

This is the best Public Storage location in the area. I have been storing there for quite a while and wouldn’t go anywhere else. The manager Harrison is super cool and keeps everything running smoothly. If you’re looking for a storage space, go talk to Harrison. You won’t be sorry!

They sold my unit and didn’t allow me to get important paperwork and kids meds and breathing machine, I will be suing this storage unit..

Ive rented from this facility for almost 2 years and have had 2 rent increases within the past 12 months. The elevator to take me to my unit was down for several months forcing us renters to take the long and dangerous stairs or not access our things to avoid the extra hassle. Mosquitoes and other flying bugs are a huge issue on the back building. The bathrooms are not kept clean or stocked with paper most times. Further, they dont prorate your bill if you try to move out, forcing you to pay a full months rent just to get your things out. Ive rented from many storage units here in Atlanta and this facility continues to drop the ball for Renters.

Lady at the front desk was super nice when I got my unit!

Ms. Celeste gave exceptional customer service!! Very friendly and knowledgeable. Perfect!

Celeste is absolutely amazing! Great customer service 100% would recommend her!

Received help from Celeste and the service was amazing! The storage was clean and she helped me decide the best size that would suit everything I own with the best prices :)

I have been to many storage places over the years and it’s painful most times! From start to finish Ms. Celeste was a dream to work with, best property manager I’ve encountered. She was extremely knowledgeable, walked us to multiple units to compare, aided us in knowing which were closest to which doors, which floor was most convenient - she was just overall amazing and thorough! I live quite a ways away and was apprehensive on reserving it because of the distance, but dealing with someone so very pleasant is worth the drive. Thank you again for all of your help Ms. Celeste!!

Hold the phone- this place knocked my socks off. I cannot get over how well maintained and professionally oriented this establishment is. I was helped by Harrison, and he changed my entire perspective on the service industry and raised the bar to a height that seldom could ever dream of being able to see. Public storage is a magnificent enterprise to conduct business.

Great experience! The young man at the front counter was very polite and helpful. He not only helped me out with renting my unit, but greeted me with a big smile and a magnanimous eloquence. Bon magnifique!

Wow, just wow. This has got to be one of the most profoundly efficient and ethical business establishments I've ever encountered during my time on this planet. Harrison is super helpful and does a fantastic job seeing to the needs of the customers and the building. I recommend this business to anyone who remembers when America still cared about the underdogs.

I would highly recommend this establishment to anyone in need of quick n easy affordable storage. I was assisted by a Harrison King and couldn’t have been more pleased and assured with his help. He was extremely professional and I felt pleased and assured taking my business and belongings to this unit. Thank you Mr. King! Keep up the wonderful work!

I love this place so much. I've found that life is similar to the film "Rocky IV". The adversity and challenges of moving are like Ivan Drago, and Public Storage is the Italian Stallion we can all depend on. I recommend Public Storage to those who value earnest, honest, compassionate, hard-working, hospitable and overall divine business models. Thank you, Public Storage.

Terrible experience. The front desk personnel have no authority to provide customer service. This is not a review of the individuals on site. This is a review of Public Storage, in general. Beware. - the site is in poor working order - personnel are unable to assist in any meaningful way, due to company policies - multiple efforts to reach management failed at each point of entry (online customer service, chat bot, website, etc.) - we are unable to remove our property due to the site's broken elevators - no assurance of when it will be fixed Apologies are nice but we need the elevators fixed.

Codi helped me with my rental. She was great.

Codi helped out with my reservation quick and easy. She’s wonderful.

The place has HVAC, and large carts to move stuff around. I feel it's a bit expensive but when in need, it's there for you.