Public Storage Self-Storage Units at 4200 Snapfinger Woods Drive, Decatur, GA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 56/moSmall 5'x5'
$ 56/mo $74Best Price Label1 unit left!
- Outside unit
- Drive-up access
7.5'x10'Online only price$ 92/moMedium 7.5'x10'
$ 92/mo $123Best Price LabelHurry!
- Outside unit
- Drive-up access
5'x10'Online only price$ 100/moSmall 5'x10'
$ 100/mo $ 100Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $149Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 151/moLarge 10'x15'
$ 151/mo $201Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Decatur
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
South Decatur Storage Units Near I-20, I-285
For convenient and affordable self storage rentals, it's hard to beat the selection at this Decatur Public Storage.
Customers will find this property at the intersection of Snapfinger Woods Drive and Wesley Chapel Road, less than two miles east from the junction of Interstate 20 and Interstate 285.
A perfect spot for commuters heading from south DeKalb County into downtown Atlanta during the week, a 5x5 storage unit provides easy access to important items right off the East Expressway.
Families near Southwest DeKalb High School can use a 10x10 storage unit to not only hold sports equipment season to season, but also boxes of old clothes, holiday decorations, books, dishes and other household items taking up too much space at home.
Candler-McAfee residents will find a 10x30 storage unit to be a convenient storage solution when needing to move large furniture and appliances out of the home during a big move.
On site, there is a variety of ground-level, outdoor storage units with drive-up access, which makes loading and unloading from a vehicle simple.
Other storage features at this property include complimentary carts to help hauling heavy loads, packing supplies for sale inside the rental office and a property manager who lives on the premises.
Atlanta is a one-of-a-kind community that deserves a one-of-a-kind storage experience. That's why Public Storage in Decatur is proud to provide cheap storage units and exceptional customer service any time of the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 548)
Sparkle was nice she helped me with the app 🥰
Jackie was great!! Thanks.
Excellent service very helpful and fast Go Jackie
Bad experience with that lady in a office..
Sparkle was very professional please double her pay....... matter triple her pay..
Ms. Sparkle was amazing. Very helpful and informative. Highly recommend!!!
Ms Jackie was great.she told me about all the service and down load the ps app
Ms. Jackie was so helpful and nice. Made completing my reservation easy and quick.
Ms. Jackie is the best help if you need storage assistance. She is very friendly!!!!!!
Great customer service Ms sparkle I the best
Sparkle was very nice and helpful , was in & out with no problem
Really appreciated Sparkle! Her management deliverance was Top Notch the best in America and operation control is next level. She has control over keeping the property safe and secure. Immediately was processed before walkin literally felt like magic and everything is close to fast food and grocery store. Every Public Storage need to duplicate her level of store maintenance and day to day control operations. She even walked me and my wife through the gate code app for easy access. Easy access to park and just walkin.
Ms.Jacqueline was amazing and very thorough throughout my entire rental process. I highly recommend.
Jacqueline was very helpful from start to finish. Extremely communicative and knowledgeable. She made the entire process very smooth. Thanks so much
Jackie was great help thanks
Ms SPARKLE was an amazing person! She assisted us even during her lunch break. She helped us out with our purchase of a storage in a short amount of time, and she gave us a mini tour of the location of where our storage unit is going to be. Many storage units do not do this, but she did. She is greatly appreciated, and definitely deserves a raise. Thank you!
Had an excellent experience with Ms. Sparkles. Her knowledge, expertise and energy was amazing.
Sparkle was great thanks again
Mrs Jackie was very helpful with my move in process , I’m satisfied
Ms. Jackie was very helpful and knowledgeable and with the mood I was in she changed it for the better. Keep up the great work.
Jackie was very help with download the app
Great Service! Great Customer care & support! Mrs. Jacqueline was great!
Sparkle was wonderful. Thanks for helping me during your lunch break!
Sparkle was a very special assistant she helped me with everything also the storage was very welcoming I will recommend everyone to this particular storage.. thanks a lot sparkle
Sparkle was amazing helped with all my needs Such a bundle of joy ❤️
Sparkle is always pleasant she has great customer service
Sparkle helped me saved money. Really good customer service and very nice. I’ll definitely recommend other people to public storage.
Sparkle help me with such enthusiasm. I am very pleased!!!!!
Jackie was super helpful and pleasure to work with. Highly recommend using this facility.
Good customer. Service,the customer repels was great kiaran,she did a great job.
She has a beautiful spirit and I will recommend anyone to come see her.
Jackie was very helpful and wonderful with all my need
Sparkle was very helpful, very nice Experience.
Jacqueline great customer service help me all and beyond. Got app in no time with her help. Will always enjoy her service.💪💪🙂
Hi Sparkle is the best. She got me in and out. Very professional
Jackie needs a raise! There's not an expression that has yet to be conceived and birthed into human consciousness to describe just how above & beyond she goes to assist the customers of Public Storage
Jackie was excellent! She communicated very well, was professional and courteous beyond measure! This was an excellent choice for me to chose this location!
At first I was irritated but they did a couple of things to look out for me. I appreciate them for going above and beyond.
Good experience so
Jacqueline was very helpful with updating my profile in a timely manner and attentive to all my needs. Her Customer Service was Superurb. Thanks Jacqueline
Jacquline Showed me great customer service!
Omg Ms Jaqueline customer service at the public storage was amazing she made sure I knew everything before leaving. If you need a storage unit please ask for Ms Jaqueline she will get you right.
Sparkle made it so easy!!!
I must say my experience here at the storage located off of Snapfinger Woods was an amazing Ms. Jackie exemplified great customer service she explained everything concise and professionally and I will recommend anybody to come to this location
Jackie is a good professional person. Today 2/25/23 I couldn't find a way to write another review, but Ms. Jackie as always shows a Professional Attitude and she is very patient and passionate about helping the customers she makes the process easy and comfortable thanks for having her there.
Staff is always so friendly and helpful and the property is very clean
I had a great experience with Jackie today. I walked in, confused, exhausted, and overloaded. Jackie was amazing her knowledge and customer service were above and beyond any experience in the past. My past experience managing a moving company and dealing with countless storage employees was nothing like today, I wanted to tell someone. Thank you.
Ms. Jackie customer service excellent
I had a Unit for a couple of years now and Ms Jacqueline definitely have great customer service ever time we spoke . No matter if she had a bad day or not .
Sparkle was very patient & answered all my questions
Sparkle was very helpful and nice
Jackie was awesome!!!
Jackie is the best at this please she no her job she so sweet I no she help me with the Gate code she called me twice and help me she saved me money that I needed if it was more then 5 she would get them give her this place
Sparkle gave me great customer service & a great laugh thanks again for all your help
Ms Tammy and sparkle offered me Excellent comustomer service with a smile thanks y'all🙂🙂🙂
Workers are very friendly, informative and clean storage units nice place for storing belongings.
Ms Jackie helped me move in and it was the smoothest process ever!!! Love her personality she’s awesome
Ms. Jackie was a superb help in a time of distress. She is a great asset to the business!
Jackie was lovely and had mercy on me. Excellent customer service and soooo professional.
Jackie was my servant today and her customer service perfect and she showed much passion she went above and beyond her task at hand Thanks Jackie
Ms. Jackie was a sweetheart and showed great customer service and concern for helping me get what I needed.
Jackie and Yalonda were so nice to help me with setting up my PS App. Thank you!!!
Jackie pointed me in the right direction in renting a storage unit, although her store was closed for renovations.
Jackie was a Wonderful help with getting my storage space together! Definitely a memorable experience.
Jackie was wonderful she helped me with my rate because it was hard for me to pay
Ms. Jackie is amazing, she was very informative, friendly, and helped out a lot.
The customer service at this location was amazing, very easy instructions on what to do. The receptionist had a very pleasant attitude and personality!!!!
Ms. Jackie went above and beyond to help me. Thank you!!!
Jackie was wonderful help me.thank you public storage for hire her because she was a blessing in the rain
Jackie is one of the nicest people I’ve ever met. She was kind, patient, helpful, and very informative. It was a pleasure doing business with PS through her.
I was helped by Ms.Jackie she was very helpful
Jackie was very professional and took great care of us.
Came in to this location to pay and jackie help me with low my rent .because it was to high for me.
Jackie was an amazing help ! As soon as I walked in she helped me immediately and was so sweet and kind. One of the best customer experiences I’ve had ina while, this is the place you need to go when you need storage !
sparkle was very help with my rent and set up the app
Ms. Jackie was very informative and helpful throughout my process of renting a unit I will refer her .and this location to anyone that is need. Thanks
Great customer service
Jackie is wonderful!!! She magnificent!!!!!
Jackie was helpful and nice with beautiful smile, and great all the way around. 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿‼️
Jackie was very helpful and very nice!!
Jackie was wonderful and very help with explain everything
Sparkle great customer service signing up was a breeze
Jackie was wonderful and very help
Sparkle customet service was great
Sparkles customer service was absolutely marvelous! Very helpful and very informative. Thanks Sparkle!
Sparkle good service thank you so much
Thank you for all your help. Ms. Sparkle is the best manager ever.
The service was very excellent and very fast .😌
Sparkle is always a pleasure every month when I come to pay my bill thanks for your great customer service
Jackie was very nice and helpful
Stopped by public storage to make a payment, and met the most helpful lady in the process. Ms. Jackie helped me when I needed it the most. She is a total gem and a blessing to me. I can't thank her enough.
Jackie was very forgiving of me because we had appointments, n I was at wrong location BOTH TIMES. She always showed up, n directed me to the proper location with great kindness.
Jackie was help with change my rate so I wouldn't vacate
Sparkle customer service was awesome!
Jackie & Sparke is always helpful and nice. They always give excellent customer service. I think they deserves a raise for the great job they do.
Sparkle & Jackie are the best hands down
I have a storage unit here 😇. Once I learned that access is on my phone because they have an app that allows me to open the gate when I arrive and makes it easier for me to come and go, along with the good service when I pay my bill and I couldn't forget the wonderful smiles that I get when I pay my bill. I'm completely satisfied with this public storage location. They make my day better whenever I go.
Jackie was so professional at helping me with payment info..different Storage spaces..and she's the best
Jackie was the best. Extremely helpful and professional. A true 5 stars!!!
Very nice and helpful
I always use public strorage they seem to find the kindest employees very fai durn pandemic.
Jackie was veryyy veryyy helpful and patient with me.
Sparkle great customer service and very help walking me through the entire process and downloading the app and easy setup
Sparkle was so helpful
Thx Sparkle great customer service
Sparkle was a great help thx again
Jackie was very wonderful and that why I came back to rent again
Jackie manipulated me and my sister for good reviews and money even tho it was no personal gain for the money part. Poor service and customer service due to misinforming of property!
Sparkle was extremely helpful! Excellent service! Definitely recommend!
Jackie was very wonderful and that y I came back
Jackie was great
Jackie was wonderful.
Jackie was great with handling my needs ,I enjoy every visit.
Good service from miss Jackie very helpful
Jackie is the most pleasant and helpful person you could ever meet. A1
Very rude management, if you can take your business elsewhere, too expensive for the hassle.
Ms Jackie is very respectful and very helpful to customers and tries her best to help anybody need directions to their destination I'm glad I meet her through public storage anyone need a storage unit please go to the one on snapfinger woods dr
Jackie was very nice and helpful with great service
Ms jacqueline was very helpful she get five stars
Jackie was great. Has great customer service!
Jackie's customer service is impeccable! We laughed and talked as she handled her business of getting us the best unit available. Thanks so much!
Jackie was very professional
Jackie & Sparkle were a great team thanks again ladies for all your help
Jackie was very helpful setting up my cell
Sparkle was very helpful thanks again
Jackie is awesome. Very kind and easy to work with.
Jackie was very helpful and knowledgeable
Sparkle was really helpful and patient with me. Helped with everything I needed and has very good customer service!!!!! Store here!!!
Jacqueline was a Amazing! Walked me through the whole process and made the whole process.
Mrs Jackie was very polite and very helpful in assisting me with my storage accommodations l give her an A+ rating for making me feel comfortable in making my decision...very well appreciated
Wonderful service..Sparkle was very informative and share important information about downloading the app on my phone..she was very patient..
Came to facility and Jackie helped me with the public storage app. My experience was great!!
Jackie was helpful and I was in our.very nice person
Jackie had great customer service was very very helpful with the public storage app
Jackie was a great help I needed a storage right then and there and she helped me get one very easily
Want to thank mrs Jackie for all of here help thanks again !
Thank you Jackie great service highly recommended.
Jackie gave amazing customer service
Ms. Jackie was very professional when I came to take care of my Public Storage. She was so friendly and helpful that I told her I hope she stay that way and continues working for this location
This location has exceeded all expectations when it came to renting out my perfect space... thanks to Ms Jackie and Ms. Sparkle!!!
Amazing costumer service Jackie is such a great person best consumer service highly recommend her
They have rats.
I don't have no other choice until I get my things out of the storage, but they have mice in the storage n it's sad
This area was absolutely wonderful. I was really stressed and the lady at the desk took her time and really went out of her way for me. I was so blessed to have ran into her today. Definitely recommend this place.
Jackie was very nice and I preachher
Sparkle had great service.when I just come in to ask about boxe
Great customer service, very friendly and helped me set up the app from Miss Jackie👩🏾💻🤗👏🏾
Sparkle and Yolanda was awesome
Jackie was very very help when I need my gate code and my unit not at her location.she show me how to download it to get my code
Jacky was good and help me 100 percent
Customer service was so great. I came to check prices on the supplies and the lady ms. Jackie was so kind and helpful
Very helpful. And great personality. Help with app Ms. Jackie
I first called over to this location but Sparkle was very helpful and directed me to a location closer to me Thank you for making it so easy.
Jackie was amazing. Walk me through everything and set up my phone app. Very professional and great customer service. Made me happy to pick this facility for my storage.
Sparkle was an excellent help and humorous as well. Great help and informative!
Ms. Jackie, Was "Fantastic" and made my 1st time a Breeze. Thank you!
Jackie was good and helpful with everything!
Jackie was so nice and helpful and got me all together. Thank you!!!
Sparkle and Jackie were excellent and awesome. Absolutely grateful for their assistance on a holiday with my storage needs.
Jackie had great customer service 💯💯
I had a great experience at public storage Jackie was great she got me in out she showed me how to put everything on the app and it was a great service
Mrs Sparkle was wonderful greatest customer service was great
Sparkle was very helpful was on point made it quick and easy
Service is great here. Thanks Sparkle for being the best at what you do. The unit was clean and spacious. I will definitely use this location again when needed!!
Good customer service from Ms Sparkle
Miss Jacqueline is very nice she's a very nice fun lady she go rent a unit from her and I love the app. Very Simple and easy to use. They are very covid safe here they're using all matters of disinfectants when you come in the building.
Jackie & Sparkle great team they help me download app
Ms Jackie was Awesome thanks for all your patience and help with the App AWESOME
Jackie was a lot of help. Make sure ya download the app. It is so easy touching your phone to open up the gates.
Jackie was very friendly provided smooth fast and quality service. Made the whole process very easy, I enjoyed doing business here.
Jackie was very help a d showed me how to download my app
Jackie was extremely helpful. She was very friendly and professional. She made sure I understood and could work the public storage app. She was a pleasure to work with.
Jackie was awesome and relatable she was very patience and responsive I love her energy and her customer service!!!! Amazing!!!!
splendid service i got here and got assisted very quickly and efficient and respectfully and reasonable pricing i love it i’ll definitely be coming again if need be
Jackie was amazing. She was extremely helpful with my unit. Because of Jackie, we may upgrade. We love this location. THANK YOU !!I She showed me how to use the app. I have downloaded it for convenience!
Jacqueline was very patient and helpful.
Jacqueline was very helpful in getting us into a unit. We had alot of problems online. She called an walked us through thr process. When that didnt work she had us come in and got the job done
Ms.Jackie She is very Quick I reserved my Unit online and in less than 2mins she called me to welcome me to public storage and let know that if I had any concerns questions she be more than happy to help Thanks Ms Jackie!!!
Jackie has a wonderful personality, & her customer service is excellent!
The customer Services that I received from the agent. Jackie was above my expectations
Sparkle and jackie give great customer.
Jackie gave great service from beginning to end
Nice location and space is big
Sparkle & Jackie are the utmost professionasl. They provide outstanding service.
Jackie gave top tier customer service!
I just rented my property at this location and I can truly say that Mrs. Jackie & Sparkle have shown true example of customer service. They’ve made this entire process easy for me and my family and I just can’t thank them enough. I highly recommend anyone who is need of a storage place to come here, they will take good care of you!
I want to first apologize to the young lady who helped me at the facility about my phone being lost/stolen. I did not mean for you to be accused and I appreciated the help from her with my problems with my unit. She was super helpful and understanding in the process. My phone was stolen but reported back to my husband by a random guy. I am thankful for the find my phone app. However, the rats ran through my boxes and other things in my unit and I had to throw items away which made me super distraught and discombobulated. I am rewriting my review because it is not right for someone who was not resposible for what happened to be blamed. It was definitely out of her (the young lady that helped me) control so there was nothing to say or do. She did do the best she could at the time and I appreciate it dearly. Again, my apologies but understand the current problem is you really need to do something about the rodents running around from unit to unit. Please help with this problem!
Jackie is the best. Gave the best services that I ever had public storage. BEST MANAGER EVER.
Very nice sweet good service Jackie and spark
Very clean property very friendly staff and very well informed. I always appreciate good service and follow Thur. My belief is that service should not be determined by the zip code . They prove that you do not have to go to Buckhead to get good service. Sparkle and Jackie are the bomb keep it up.
Miss Jackie had good customer service skills and she was very friendly
Jackie was very helpful and friendly in the exit process
Jackie gave me great customer service..LOVEED IT!!)
Jackie is a great person and helped me with what I need definitely impressed and glad to have stopped by here
what cost to rent a 8x10 storage
Since I've been a customer at this location the staff has been excellent. Came in to pay my bill and Jaz has great customer service and friendly attitude. Also the manager Jackie is Awesome as well...!
Jackie was such a big help. She was very helpful, she gave me information about the storage place that help me so much. She defiantly knew her job. I truly appreciate her.
Jazz was very nice and helpful great experience
Went in it was fast quick got to look at before I purchased donnesha was so helpful and nice and also clean inside
Donnesha was very friendly and she showed the space and helped me get the right size unit.
well lit and clean, very friendly and informative staff. nice secure storage units.
Jazz was exceptional
Evelyn was very knowledgeable and helpful with everything I need to know! Thank you.
Evelyn was very knowledgeable! She was nice and made me comfortable. Thank you so much.
Evelyn made it a wonderful experience great staff very friendly and knowledgeable
Evelyn has the BEST customer service and professionalism I had ever encountered. I was beyond pleased with my experience. 😊
Went in today to rent and Evelyn gave me great customer service!
Jazz is very nice and respectful and I will love to visit public storage again thank you so much.
she had great customer service or approaches one hundred percent professional and I would recommend her for a management position jazzy jazzy
They are very friendly
Ms. Valerie was awesome. She was very helpful and provided great assistance. I would recommend anyone to this location and let her assist you
Evelyn was very nice !!!
I must say these days it is hard to come by outstanding customer service and that is exactly what I received from Ms. Sparkle! She was very informative about my inquiries and very patient as I ask a lot of questions. I do appreciate my experience. Thank you so much!
I stopped in to check on sizes in prices met the manager Sparkle whose very friendly and professional she answered all of my questions.
Absolutely loved the customer service ! Evlin and sparkle made this the easiest process and were very kind and welcoming ! I left with a smile 10/10 love this place!
Evelyn and Sparkle are always so helpful to me..Customer service is awesome!
Evelyn was FANTASTIC. I rented a new unit and the transaction was seem less.
Sparkles rocked it. In and out in an hour and fully happy.
I have always been pleased with my visit to my storage facility. Sparkle & Evelyn are always helpful and kind.
I just got a unit today at this location. Its very clean and well kept. Evelyn provided exceptional customer service. Highly recommended.
Sparkle and Evelyn provide Excellent Customer service. And great professionalism, always considerate.
Sparkle is friendly and professional. She helped me get in touch with a locksmith who was reliable and prompt. She's great at her job!!!!
Sparkle was amazing. She was very professional and made the process flow easily. I highly recommend this storage facility.
Evelyn was a great help, she works fast and have a great personality she go above and beyond her job to make sure you have everything you need to make your experience great
The other day I rented and Evelyn And Sparkle at this location helped me out so much!thanks ladies!
Evelyn and Sparkle has wonderful customer service and smiling every time I come in to pay!
Sparkle was friendly, courteous and knowledgeable. Got me on my way.. Great experience!
Evelyn has been an amazing property manager during my days here! AWESOME!
Evelyn was polite and efficient.
Evelyn WAS THE BOMB !!!!!! very much so thank her for walking through 7 different units in the rain for me
Evelyn has wonderful customer service!!
Sparkle gave me great customer service and also finished my visit off with a donut!! Thanks Sparkle !!!
Pleasant worker(Sparkle and Evelyn) worked me through the process and was able to understand everything that was said without any questions. Highly recommend that these women deserve the praise that needed in this of work, dealing with different personalities. 10 stars...
Very professional and kind. A great customer service experience! Kayla and Sparkle are one of a kind. Thank you for being so nice.
Went in to make a payment and Evelyn had great customer service!!
Ms. Evelyn was a great help to me. She was friendly and very knowledgeable. I was pleased!
Vida’s communication is stellar. She says what she means and means what she says.
Even though I did not rent, Evelyn provided awesome customer service. She answered all of my questions and concerns with patience and kindness. I will definitely return 😊
Great customer service from Brandy. She was very thorough when it came to explaining the process of getting a storage.
Evelyn was very professional and quick. Nice personality!!
Evelyn and Sparkle made my visit so easy today!Great customer service!
Great customer service from Evelyn and Sparkle today! Awesome teamwork.
Sparkle and Sarah are amazing!! They stopped what they were doing to assist me with my storage needs. The made me feel like I was family. I will always store here.
Great customer service at this location from Evelyn & Sparkle
Always a great experience & awesome customer service by Sparkle
I had and amazing experience with public storage! Yalonda was very patient and helpful. If I need a storage in the future I would definitely use this location. Nothing like having a great experience!!
Sparkle was great & very helpful glad I chose this location
Sparkle is the best!!! She’s very professional and very helpful!! Thank you so much Sparkle for your exceptional service.
Ms. Deidra C. was very professional and helpful and made this experience delightful. Would recommend this location to others.
Evelyn was very friendly and has amazing customer service!
Evelyn and Sparkle was very professional and very pleasant!
Deidre was great. She showed me the space and I moved in quickly she gave me pointers on how to position my things to fit. She made sure we went over everything and explores the things thoroughly. She also recommended a great smoothie shop across the street “moorish medicine “ the smoothie was delicious thanks girl!
Evelyn and Sparkle were very friendly when I was making my payment today!thanks ladies
Evelyn J was very professional...the customer service was outstanding!
Deidra C. was an amazing rep. She guided me smoothly throughout the process. What an awesome experience that was. She's here to help and I find that comforting seeing that I wasn't from out here. Just a great soul to be around.
Evelyn had great customer service. It was a quick and easy transaction!
Evelyn was fast, efficient, thorough, clear, and cheerful. Great customer service!
I had a very smooth transaction with Brandy. She took great care of me. I rented a 10×10 unit and was very satisfied. I will definitely recommend to family and friends.
Beverly was very helpful in getting me situated with my storage. She answered all of my questions. She very patient and friendly helping me
Evelyn and Sparkle customer service was on point today! Thanks Ladies..
Very Friendly and Helpful...Thanks Deidra C very sweet young lady and well mannered.
Evelyn is very friendly and professional!She helped me with all my needs!
Vida put a review on here the first time I visited the storage facility. This is my true emotions about this unit. Every time I call there is no answer. Is anybody even there. Every time I pull up to the facility there is no one in the office. When I go to pay my monthly rent for my unit I have to wait and then there is a attitude or sarcastic response on why they wasn’t there. This location just have a real issue with attendance and customer service. Got to do better. Now I hear they are raising the rent ever month for the unit.
Ms Evelyn was awesome her customer services skills was on point . public storage need more people like her. Thanks Ms Evelyn you are the bomb
Assisting my mom with find a storage unit to store her supplies for her business ended quite well after visiting this location. We had visited multiple storage unit facilities in the area and didn’t receive remotely close to the type of customer service we received here. Evelin answered every question my mom had and was very patient. The superb customer service was refreshing!
I've been coming to this location for a while now and Evelyn is always friendly
Great facility and large. Evelyn is incredibly nice and knowledgeable and answered all my questions!
Came into the office on 7/6/19 and Brandy was excellent. She showed me a unit size 5x5 and it is perfect for what I need. I’m not quite ready to rent yet but now that I’ve seen a 5x5 I know this will the size I need. Her customer service was nothing but wonderful and I will definitely be sending business to this location. Great job Public Storage
The people are great. I would suggest seeing the storage space before committing. I think the website may have....ummm...too much confidence in what can be done with square footage...lol. The units are clean and the property is well maintained.
Evelyn had wonderful customer service! Thanks so much!
Evelyn has great professionalism and customer service!
Evelyn the best she was great with everything so professional and funny too she was perfect couldn’t ask for a better public storage worker thanks!!!!
Evelyn customer service was great !!
Vida is Very proficient and professional the customer service that I received was 5 star. It was very informative and made me feel very comfortable in my decision!
Vida was an excellent customer rep. I’m so grateful she was the one to help me. God sent to represent! She deserve a standing ovation for her dedication to your company! Thanks Vida for all your help. May God continue to bless you .
Vida Was A Very Nice And Helped Us In So Many Ways .Thank God For Her She Is one Of Your Best Employees.Thanks
Vida was awesome...I was so late for my appointment but she worked with me, reschedule n everything was just awesome. Thanks heaps
Ms.Vida was so professional and she was so helpful in determining my needs thanks.
Vida was fantastic very professional
Vida Great Customer Service
Vida she A-+ service person you need her for training others in your business .
Vida very professional excellent customer service and very knowledgeable
Vidal was a very accommodating representative. She explained everything in its entirety. Truly appreciative.
Vida was great with her customer service skills. I was treated with respect and was given individual time.
Vida was awesome! Explained everything clearly and provided speedy service! Highly recommended!
Vida very helpful and pleasant! I would recommend her! Thanks so much for your great service.
Vida gave great customer service.. Both ladies Vida and Alissia were very friendly!!!
Vida is the best
vida Wonderful Customer Service!!!
Vida it was great!!!
Vida was terrific, I have a hearing problem and she took her time to explain everything to me while I read her lips thanks vida
Ms. Vita was a joy to work with. Her knowledge and pleasant personality made my transaction effortless. I would recommend Public Storage.
Vida Very Nice customer Service!! Plus, they are the only Storage facility open on a Sunday! Amazing!
Vida gave me excellent customer service
Vida was exceptional. This was absolutely the best service ever.
Vida was very informative & helpful. She explained everything in great detail.
Vida gave you s excellent customer service
Vida was phenomenal
Vida was very good..great customer service
Vida was great
Vida the best. Pleasant personality
Vida -great customer service,very friendly and knowledgeable we appreciate her service
Vida very sweet answer all my questions
Vida has wonderful customer service skills. Hands down the best.
Vida was efficient and courteous during the process. She helped my move-in be hassle and worry free.
Vida explained everything clearly and 2 the point
Vida was very very helpful very pleasant and extremely professional
Vida gave the best service..Awesome.
Need to fix the exit gate
Vida is a Great customer service rep. She was very formal and provided the best infromation that we can understand
Vida was great she helped find the right size storage thanks vida
Vida: great help outstanding; service outstanding
Vida was an amazing host today, she thoroughly explained the process in detail and was very informative in the short amount of time I had. Thanks Vida!
Vida did an excellent job. Great customer service.
Vida has great customer service
Vida awesome at what she does. Very helpful and made my move in fast and easy..
Vida was awesome please find more people like her!!!
Vida made this process fast easy and comfortable..😚😚😙😙
Vida has always given my great customer service thanks vida
The property manager Vida was very informative, helpful and patient! Nice when you actually receive good customer service.
Vida gave me good service
Vida was very respectful and helpful
Vida the property manager was very efficient and professional in providing us with a great storage option. Thank you so much for your awesome help!
Vida Visa was very professional and polite. Such a delight to do business with her. I will recommend this location due to the outstanding service I had
Vida was very informative and got me in my unit really fast will definitely recommend.
Vida -customer service was excellent she was very polite and professional great attitude I just love her and I will refer others!!!
Vida is an excellent manager and took care of all my concerns and issue. She’s very professional and personable. Great job!!!!!
Vida did an excellent job helping me with my storage unit,fast same day.
Vida is the best😃
Awesome service from Vida!!!
Vida has wonderful customer service she informed me of EVERYTHING THANKS VIDA
Vida did a great job helping us out with everything she was able to answer all our questions she was awesome I would recommend this location to everyone!! Thank s Vida for everything!!!!
Vida went over and beyond to help me get the best rates. Very friendly.
Vidal was awesome I look forward to seeing her every month
Vida was great she explained everything and she has a great personality
Vida gave me the best service I have ever had at a public storage. I will return to this location again whenever I need a storage space!
VIDA was very informative she helped me find the right size unit and i saved more then i thought i would
Ms Vida has been absolutely AMAZING!! So helpful! So informative and very concerned! I recommend this location to everyone!! Their level of customer service is phenomenal!!! 😊
Vida Was very knowledgable , friendly and welcoming!
Vida at Public Storage was amazing . She explained everything well and got me in and out in a no time . She made the hassles of getting a storage easy . Thanks Vida
Vida is very nice and informative
Vida was awesome... Great customer service
Vida service was excellent, and very prompt, she was very experienced and of customer service was impeccable.
Vida was a very helpful person when I got locked out of my unit she helped me resolve it fast. Great service overall and I will come back again if needed later on thanks everyone
Vida is always giving great customer service
Dominique was cool
Vida had great customer service..very hands-on with info..thanx
Vida Is very cordial very helpful and an asset to your company......
Vida was very professional and informative. Very pleasant!!!
Vida excellent customer service, explain thoroughly , very efficient, quick and fast, and friendly.
Vida gave excellent service. Thank you
Vida has great customer service skills.
Vida very nice so early in the morning
Vida was very knowledgeable! Great experience.
Vida wonderful service
Vida was very helpful and nice! Great service!!!
Vida - has been very helpful with me getting the right size until. She answered all of my questions and has gone above and beyond and exceeded my expectations.
Vida gave excellent customer service. She was very thorough and friendly.
Vida was very nice and professional
Vida was wonderful she helped me with all concerns and made my mive in a easy one
Vida Great customer service. Really enjoyed my experience.
Vida was amazing very knowledge friendly and got me in and out very quick
Vida was very helpful when it came to my storage unit, very friendly and funny ,and took care of all my needs!! Thank u Vida it was nice doing business with u!! See u soon!
Vida was very kind polite and professional. She got us in and out quickly. I would truly use this location again and refer them to my family memebers and friends Thumbs up Vida
Walked around and explained. Was very courteous and helpful.
Vida was friendly helpful & very professional provided all answered questions with assurance i will be referring others to this location and she made sure that she picked up trash on ground which was a plus to me
Great service from Vida
Vida, nice job lady....
Vida My service was very good and helpful most of all Nice.
Vida did a wonderful job assisting us today
Vida Very friendly environment, I feel that she went over her normal duty to ensure my comfort. Thankful
Vida was helpful and professional 😎
Vida was excellent
Vida explained the vacating process to me very clearly, she was extremely helpful to me.
Vida has excellent customer service skills
Vida customer services was great, curious and polite.
Vida was very friendly and informative
Vida good service
Arieal was very helpful with my questions and taking care of my needs. She was great.
Vida was extremely helpful and greeted me as soon as I walked in. I truly appreciated her willingness to help
Friendly staff and service!
Ariel was lovely. Great at what she does and did it all with a gorgeous smile.
Very clean & well kept storage facility. Enjoyed renting and will be back in the future.
Came in for their largest unit, which still would have been tight. Ariel (very helpful and pleasant) took time to look up the size I needed and referred me to another, closer PS facility. Above and beyond!
Great company and very positive young ladies working at this location.They treated me like we were old friends . If I could give you 💯 stars I would.
Great service thanks again!
Came in to get prices of storage units Arieal was so knowledgeable and showed excellent customer service skills. I would recommend her for all of your storage needs.
Heather is very helpful for anything dealing with my unit. I would recommend this facility to anybody as well.
Went to this place looking for a storage unit even though the prices were out of my range Brandy made sure to check surrounding areas to get me in my price range. Her customer service skills are very professional and she has a wonderful smile.I would definitely recommend this place
Customer Service was outstanding. Arieal helped me with all the products I needed in a timely and courteous manner!
Great experience in my time of need. Very knowledgeable and helpful customer service from Arieal. If ever needed again I’d definitely use this particular facility again.
Ebony and Ariel showed great customer service.
On January 11, 2017, Ms. Brandy Johnson was a pleasure to be of service to us. She made the process easy and very convenient. My husband and I are both retired law enforcement supervisors and my husband served as an 21 year active duty supervisor. She has leadership qualities very visable and an asset to your establishment.
I'm happy with storing my belongings here. I get timely emails and I feel comfortable that my things are safe and protected.
Arieal was very knowledgeable and kind. I would recommend her to help with your storage needs!
Do they have condition storage space
Please may sure that you come see Arieal and the manager. They're the best hands down. I love you guys and totally grateful.
Arieal was excellent she was very knowledgeable of the unit and the process will recommend her and Public Storage
Came in to rent a storage space, Arieal answered all my questions and was very kind. Would recommend .
Arieal was wonderful... Very helpful
Went to get pricing on some units Brandy and Arieal was so helpful even though they didn't have what I needed they still offered me great customer service will consider renting from them in the future
I've had my storage for about 3 months. Anytime I come to the property Ms. Ebony always make sure I'm taken care of. She always has great energy and is always professional and courteous. It's always a pleasure. Thank you.
My business is stored there
I was that customer that walks in 5 minutes before closing on a Friday.... I was taken care of without any problems... Thank You, Ebony!!!
Came into location looking for pricing and Brandy was extremely helpful. She showed me a unit for the things I told her that I was storing and she also gave me the website to go to when I'm ready for the unit. Thanks Brandy for the great customer and the hospitality
Ebony was fantastic!!!!!!! :)
Your employee at this location is awesome her name is ebony I had a great experience with her not only this time but every time I come in great employee
Ms. Ebony was very helpful and professional. The service is great and I had a very good experience thank you!!!
The location agents were always pleasant and professional, however the property is horrible. The space units ceilings are falling onto your items. The doors don't reach the ground properly, there aren't any rubber on the bottom edge of the doors and they have RATS!!! My boxes were covered with rat feces and urine. What a horrible experience it is to retrieve your property and find it's all contaminated.
Kali was extremely quick and efficient.
Keli was very helpful today on my move out. Excellent customer service! Thanks Keli!
I experienced excellent customer service & efficiency from Property Manager " Keli" who appears to be effectively maintaining a very clean and well organized property...I will recommend this storage facility & its friendly manager to everyone.
Keli was absolutely the best. I called at 5:50pm and asked for a unit! She said if I can get there by 6pm she would get me a unit! I arrived at 557pm and she took great care of me!!!! Thanks Keli
Keli was great and had the best service thank you.
Went in to make my payment today and Brandy was very nice. Thank you.
Rhonda was very quick and helpful, I was in and out in no time. She even gave me accurate pricing over the phone before I got there. The website had all kind of wrong information but she helped me figure it out without hesitation or attitude. Thanks Rhonda!!
Nasha was very helpful will rent again
I really enjoy the service here at this location! I was helped by Sentorri and Shenera and they both gave me EXCELLENT customer service.. Hands down I will be using this location again!!!
Very fast service, i was in and out. Customer service was the best.
NASHA WAS GREAT
I just wanted to take the time out and thank Wanda for such excellent customer service skills. She was very patient and kind and I will definitely continue coming to this public storage location in the future as long as Wanda is there. Thanks again Wanda great job!
Wanda Wragg is one of the most nicest, professional individuals I've met. I really appreciate her patience and overall excellent customer service. I will return back to this location.
NASHA AND SENTORRI WAS SO AMAZING THANKS LADIES GREAT CUSTOMER SERVICE !!!!!
Mrs Nasha was SO SWEET I love her attitude and her customer service thank you nasha for your help!!
Nasha was very nice I enjoyed my experience I was very impressed
Nasha was very sweet and professional thanks
Nasha was so great she has great customer service !!!
Nasha and Wanda were lovely thnx ladies !
TRYSTAN was GREAT! Very helpful and explained everything in detail. I would GLADLY tell me friends to use Pubiic Storage!
Awesome experience. Trystan was amazing and very helpful.
The service was great. Thanks *Trystan*
Great help from trystan
Shenera was a pleasure to deal with today when i rented my storage. Thank you!
Thank-you for such great customer service. A special Thanks to Shanera @ public storage Wesley chapel location!
my experience was great, Keniqua and Anta were a great help. I would recommend this location to everyone who needs a storage unit.
had a wonderful experience renting at this property will come back in the future
Great location will recommend to others
Great services by Anta
Asha was an awesome help i enjoy making my monthly payment
Easy-to-use and very polite.
Nasha & Shenera, were excellent there customer service went above my expectations
Kwana, was very pleasant and professional will recommended this location to others
Rented a storage today as a last minute situation and Shenera was very helpful. I was not happy at all about the lock but she made me feel better when she explained the purpose of it. Her customer service was excellent and I appreciate her help.
The property manager Shenera is always nice whenever I go in and her customer service is excellent! She always makes sure I'm good with my space.
I had an excellent Time with Hailed. Great service
Shenera and Kwana , was outstanding in providing subperb customer service. Both of these ladies went beyond in essence the call of duty. I complimented both representatives at store#21712 for giving outstanding customer service and support.
Kwana was helpful with getting my storage unit. I would recommend this storage company to anyone.
Kawana , she gave outstanding customer service
Kwana shenera were wonder!
Rented a space today right at closing and Shenera was great and patient with me. She understood my circumstance and stayed to help me. I appreciate her help!
Nasha was very helpful !
great customer service.. answered any questions I had with no issues.. Kwana was the property manager at site.. Great Job!
Nasha has very excellent customer service would recommend this location to family ans friends!
Wanda was awesome and the service was prompt and friendly!!
kwana was very helpful and I was very pleased with the service I received.
I had a great experience with Kwana. She took her time to explain all the procedures and everything I would need to do in order to get the storage and keep the storage, she also was very detailed about the service and I really appreciate her customer service
Kwana was very helpful... great customer service
kwana provided great and efficient service this morning. a real life saver!
Excellent customer service by Kwana & Shenra
Shenera, and Kwana were wonderful and very pleasant will send others. To this location
Paid my bill today and Kwana, and Shenera were helpful and friendly.
Kwana, was very pleasant and helpful
I have had my unit at this location for over 2 years and the manager Shenera is always nice and in good spirits. I appreciate her service.
Kwana. Was wonderful she had great customer service will send others to this location
Kwana had great customer service she was very plesant will reccomend this location
Kwana Was great really nice. And professional
Kwa.a was vedy kind and helpful will rent at this lo,,agion again
Kwana & Shenera were great and very helpful made my move in experience wonderful will recommend location to others
Kwana was very helpful with getting me in and out .. and also very informative. This location has excellent customer service and is very professional.
Kwana was very professional. She provided great customer service and helped with all my needs. Would recommend her to everyone.
Kwana and shenera was awesome and very friendly and helpful will recommend this location to others
Had Antone as my rep. who was helpful, knowledgeable and a pleasure to work with. I would recommend Public Storage to anyone considering using a storage company.
Antonè was very patient, professional, and informative. She also made me feel as if I made the right choice with public storage.
Omg, I just left the Public Storage on Snapfinger Woods Dr and the customer service there was awesome. I was in the neighboor hood pricing Storage Units and Shenera was very attentive to my needs. She answered every question I had which was a lot because I would be storing some very valuable pieces. Thanks Shenera. If I decide to use storage, I will be storing with the Public Storage on Snapfinger Woods.
Went in and rented from Shenera today and she was very pleasant and helpful. I would recommend her to anyone that needs storage.
Kwana is so awesome. Customer service out of this world!
Shenera's customer service is always very pleasant when I go to the property.
Kwana was very fast and efficient. She got me in and out very quickly and met my needs for storage.
Great customer service by Kwana and Shenera
She near and Evelyn were great today!!!!! They helped this time be very easy for me...
Shenera and Evelyn has wonderful customer service
Wonderful and fast. Shenera's great!
The property manager is awesome. She's very thorough and the facility is always maintained. Highly recommend.
The customer's service is wonderful. They are on top of any situation that happens on there property.
Kwana and shenera were great they were very helpful they got me the space I needed will recommend this location to everyone
The service at this property is great. Thank you Antoné and Shenera
Antonè and Shenera did great service and I definitely recommend this location to others
Antone' and Shenera is very professional and very polite...I Appreciate the service that was provided to me by her. Thank you so very much, and keep up the beautiful work.. Ms. Lola Monroe
I came today to rent a space and Shenera was very helpful and wonderful. I paid more than I expected but she explained everything and made me more comfortable with the cost. Thank you!
Everything was good service as always the staff was awesome shenera and kwana was awesome thanks for everything god bless
Excellent experience great personality from a attentive employee whom went the extra mile to take care of her customer .....Antone'
Kwana was very helpful she had great customer service will recommend this location to others
My mother has a unit at this location and every time I pay for her shenera is very pleasant and nice.
the woman shanara was so kind and helpful she showed me all the sizes she had that would work out the best for me she gave me tips on how to pack things to make everything work i was very pleased with her friendliness and understanding i was very nervous about bugs but she eased those concerns
I rented at this facility a few months ago due to an unforeseen situation and now that I finally have a place I informed Shenera that I would be vacating and she was very understanding and has been the whole time. If I ever need storage in the future I will be coming back here with hopes that she will still be here as well.
Shenera and Kwana are the awesomest ever always a smile very helpful
Antone,was helpful,customer service was great
Antoine did a very good job in getting me set up very knowledgably of what she is doing I thank her very much
I went to this location looking for a space and even though they did not have what I was looking for Shenera checked other locations and made me feel like the company wanted my business no matter where I rented. I really appreciated the courtesy.
Kwana was very professional and sweet. I enjoyed my visit.
I went to this location to pay a bill for a friend and the property manager was very friendly. She worked with me to find the account I was paying on due to me not having anything for it other than her name and was very understanding. She made a frustrating experience a lot better. THANK YOU!
AFTER RESERVING A UNIT ON TUESDAY ONLINE, I WENT TO THE STORAGE PROPERTY TO FINALIZE THE RENTAL. WHEN I ARRIVED SHENERA GREETED ME WITH WARMTH AND WAS VERY PROFESSIONAL. I WAS IMPRESSED WITH HER AND I AM GLAD THAT I CHOSE THIS LOCATION TO STORE MY PROPERTY. SHENERA IS AN EXCELLENT PROPERTY MANAGER!!
Hello! My name is Jane Harris Hill. I had the pleasure to meet Shenera and I was so impressed with her amazing customer service skills. She acknowledge me as soon as I stepped into the door of Public Storage and was so very polite. She made sure my experience with Public Storage was very very positive. She is truly an asset to your company and I am very happy she was there. She initiated, completed and followed through on every detail of what needed to happen. Thank you so very very much Shenera for all do. You are Awesome!!