Public Storage Self-Storage Units at 5038 Covington Hwy, Decatur, GA

Moving my storage from here because I saw rat or mice droppings and mold on mostly all of my stuff inside. How does rats or mice get into a storage unit anyways. Im very upset and scared to even go back inside to move my VERY valuable stuff. Plus my storage unit price has been going up and up without any knowledge.

EXCELLENT CUSTOMER SERVICE

Very nice customer service !

I went to see Ms. Cat again today, and I couldn't wait to get their. It's been almost 8 months since I saw her. And I love the way she handles her business. If you're looking for compassion and understanding, this is the place to go. She will do all she can to make sure you leave feeling happy about having your stuff in a place where you know it's safe.

Kiaran I am so thankful for kiaran she fixed a problem for me from yesterday. She walked in an helped we with great attitude and sweet personality please ask for Kiaran

Thank you Ms. Catherine! You were so helpful and kind to me during my time of need and I greatly appreciate it. 💗💗

It could be better if they had units that are inside an air conditioned building

Very polite and Curtis

I'm a few weeks late doing my review life has been busy but let me tell you that Mrs. Catherine is the best and deserves a raise. I started my reservation online but got interrupted by my day and she called to ask me if I'd like to reserve the space and explained everything in detail for my space, the policy, the insurance, the lock, app access, location, time and details. Next day My day was hectic and time was getting away Mrs Catherine called again to check back in on me when she noticed I hadn't responded via email and stayed at the location until I arrived to make sure I had my paperwork and payment/receipts, inspection of my unit. She had such a welcoming spirit and very patient and understanding. My experience and move in was great. Thanks Mrs. Catherine for all your assistance.

Ms. Catherine went above and beyond with her wonderful service, delightful personality and moving resources

I came in asking for information about rates and Ms. Catherine was very kind and knowledgeable.

Ms. Catheter one is so sweet and kind! I had problems my first day but the next morning she got in and got me all squared away. Very fast and efficient! Thank you Ms. Catherine!

Very very helpful, patient and understanding.

Ms. Catherine was extremely helpful and kind throughout the process

Public Storage refuse to refund me for their mistake!! Easter Sunday I bought a storage room online. I was told I can't access the gate until a property manager sees my ID. After waiting 2 hours for a property manager to show up (they never did) I called customer service two separate times. Once to find out where the manager is, second to request a refund because I have a truck full of furniture that I need to store before Public Storage closed in the next hour. It's now April 24th two weeks after Easter Sunday and I'm still trying to get my refund. I was given Martin the district managers direct number but he never answers the phone. I spoke to multiple customer service employees who've told me that my (6) claims have all been rejected and they don't know why. I Understand buying storages online is easier but if you're going to spend $300-$400 for three walls in a roll up door that increases in price every two months get it in person. To avoid the endless hoops you have to jump over for their mistakes.

Ms Catherine was great She was amazing

Miss Catherine is so nice she is so knowledgeable about everything that goes on in the public storage I will recommend anyone to come to her store to rent a units

Ms cat is the best! She has so much patient when it comes to her customer's because I witness her hands on dealing with customers including myself at times I was wrong and she explained to me what I was doing wrong thanks for being so amazing

I love it the lady in here was super nice

The Property Manager Mrs. Catherine was great very helpful. Loved her!

Ms Catherine has the best customer service she is very sweet lady and she is very helpful .

Cathrine is terrific always very helpful.

I love Ms.Catherine, she is so sweet & made it super easy especially for this to be my first time using public storage!

Mrs Catherine showed excellent customer service to me when I rented the unit until I moved out. Blessings on her and we need more skilled workers just like her. I truly appreciate all you did for me in my time of need!! Thank you 😊

She was awesome she help me customer service was a 10 She listen and cared

Awesome customer service..Cee Cee was great(I hope I got rhe right name)...

Awesome customer service Ms. Catherine was friendly.

Mrs. Catherine was very helpful with my unit and educate me on everything as well.

Mrs Catherine was very nice, patient and polite. She took her time to explain everything in the contract and she also addressed all our concerns. Thank you again!

Ms Catheryn is awesome great customer service an very nice she was patient with me an made things so simple. I would share this public storage.

Great customer service from Catherine! Very helpful!

I came in and spoke with Mrs. Catherine she’s awesome and very knowledgeable about the they provide. We need more people like her in customer service. I will be renting from here when I’m in need.

Mrs. Catherine is an amazing women. She helped me transfer units quickly and without any hassle or any miscommunication. It was her lunch time but she helped me before she started it. We need more great customer service reps like herself these days. Thank You Ms C. ❤️❤️

Ms. Kat was very helpful. She directed me to a location that met all of my needs. Thank you so much.

I was recommended to Mrs Cat my experience was outstanding I rented from many places and her attitude of understanding my situation was unbelievable public storage is going to always gonna be my first choice thanks to Mrs Catherine other storages other places don't come close to profection thanks again Mrs Catherine.

I would recommend this place. I had a great customer service.

Mrs. Catherine is the Absolutely the Best storage administrator that I have encountered. I used Public Storage when I moved to Georgia and when my daughter moved here I took her to Mrs. Catherine. Wherever Mrs. Catherine is I will refer anyone. She is definitely an asset to this company!

The site manager Catherine was wonderful. She’s always very helpful and has a wonderful attitude. If I ever have to store again I will call Ms. Catherine.

Went in to Public Storage spoke with Mrs. Catherine about getting a storage unit. She was so very pleasant, respectful, and knowledgeable. She definitely makes a difference in customer service! Great job!

I just love Ms Cat. She was so informative and the sweetest person. The office area was very clean and smelled great. Thanks to Ms Cat during my stressful move. She made it all better!

Donavon was very helpful to me today. Appreciate everything

A great place

Ms Catherine was Extremely helpful, caring and knowledgeable about all things concerning public storage.

Ariel & Yolanda was very helpful and great. Definitely go check them out if you guys in the area!!

I visited this property today the third day of June 2022 and Ms Catherine was extremely helpful. She was patient and went over and above my expectations to both explain carefully in details, and help me out. She also answered all my many questions patiently with a smile. The customer service from Ms Catherine was unrivaled and excellent. I will surely be referring friends and family in the near future.

I had a great experience at 5038 Covington highway location. Catherine was the best. She was very knowledgeable about the company and all the services that were provided. She got me the best storage until for all my home goods. Thank you Mrs. Catherine.

Great service from Ms. Catherine!!

My name is Mary Thomas sorry so late but being old sometimes comes as a disadvantage my son had to help me . Anyway just wanted to say how pleasent Mrs.Catherine is, helping me understand how this renting stuff works she was very patient with answering my question even though I don't have any finances this week.in the coming weeks I will be able to rent and I will be seeing Mrs Catherine again

Ms Catherine is greatest at what she do!....

I had a nice experience with Catherine today. She was very pleasant and helpful

Mrs. Catherine made my experience a pleasure. The facility is clean and the storage space was very useful for the time I had it.

Catherine was of Good help and very professional 👍🏽

Ms. Catherine. Is Marvelous she is very professional. Always cheerful and helpful

Catherine has a great personality as well as been very professional. I have enjoyed working with her.

Hi my experience has been amazing with this company Thank you

The staff was great!!!, in& out in no time!

Catherine is always very helpful every time I come to the facility. Her demeanor, her smile, and her customer service skills are excellent and second to none.

I have a fixed income and Mrs. Catherine assisted me in getting my fees back to where I can handle my payments. She is a gift from God and she keeps her word. I thank God for her efficiency Thank you Ms. Catherine from Mary Woody

Thanks to the staff...we were in and out with no problem

I received great service today by mrs Catherine

Ms Catherine was very professional when she greeted me. She was also helpful and set my account back up for auto pay. That saved me time from doing it when I returned home. Ms Catherine was great to speak with on a personal basis. Thank you Ms Catherine.

Mrs Catherine, As usual is always so professional, helpful and knowledgeable. She is a great part of the public storage company. There should be a great bonus and raise for the excellent work she has provided for as many years as she has been employed with public storage. Hopefully these reviews are not going unwarranted.

Great service. Ms Catherine was super helpful!!!

Catherine the property manager was very courteous and professional....

Catherine was such a sweetheart and I enjoyed having her assistance as I checked out. However, I did have an issue with roaches in my storage unit.

Catherine was so energetic and enthusiastic from the moment I walked in the door. I highly recommend her for all your storage needs. Thanks again Catherine!

Catherine was great! Very informative.

Ms. Catherine made our process very pleasant and easy. She was kind and helpful!

Catherine at the Covington Hwy location was absolutely amazing! She was knowledgeable and extremely helpful. I didn't rent the correct size unit and without hesitation she switched my unit and made sure I had everything I needed. I was out within 20 minutes even with the change. I would recommend the location to anyone needing storage!

It's convenient.

Catherine was great and very professional. Her personality and her sense of urgency was my favorite part of the whole experience.

Catherine was very professional and helpful. She was able to answer all my concerns

I went to this property to make a payment on 9/1/2020 and had written down some information to do a review then but misplaced it. I found it this morning and had to say, I had the pleasure of meeting Mrs. Catherine on my visit. She was very kind and professional. In a day and time when good customer service is almost nonexistent...Both your company and the neighborhood share in the fact that Mrs. Catherine is a gem within our community!!

Yolanda is the best! Amazing customer service! Thank you Yolanda!

Thanks Ms Catherine for your politeness and your kindness I will definitely tell my friends and family to rent a storage for you if they ever need one

Yesterday was my first time dealing with this storage facility and I was so pleased with the way Ms Catherine spoke with on the phone and explained to what the rates and the best solution i should take.

I spoke with Catherine about renting a storage unit.. She was very nice and professional✔️

I spoke with Ms. Catherine on the phone. She was very polite and professional. I will definitely rent a unit from her.

Very Pleasant Location very convenient and quick access to Hwy 285. The level of professionalism by Rep. Donavon was so pleasant and amazing... Welcome was very acceptive.. but most of all the Process was IN and OUT 25 minutes or Less.. Keep up the Great Work ...

Help me out on my app set up Donavon is very good at he job that for have him here

Miss Catherine was very nice and helpful today. The customer service was very good.

I want to send a special thank you to Ms. Catherine. After a difficult week, she was able to quickly put me into a unit. She was very helpful and considerate. Thank you for the great customer service.

Donavon one of the manager at the Covington Hwy location Was very helpful , professional ,and knowledgeable. I would recommend everyone to this location for service .

Very Disappointed with Public Storage and will be switching to Life storage really soon. I received a email today notifying me that my storage unit was unsecure. No call....simply a email where my personal items were not secure due to them cutting the lock. When I called and spoke with Donovan who advised my unit was up for auction on 3/23/21. My bill was paid the previous night, regardless if it was paid or wasn't paid Public Storage leaves your personal items unsecure for over a month. I can understand minimally cutting the lock when you are actually going to auction my things off, but a whole month prior to auction date and not giving adequate time to pay, just cut the lock and have my things for anyone to steal is piss poor. So even with a 0 balance and auction scheduled literally a month from now they still take the liberty to cut my own lock that i have now to replace. How do you cut the lock off of my unit if payment was made by the deadline and even scheduling a auction a month from now...stuff just sitting for anyone to take and if so i am sure Public Storage would have said it was my fault for not having the unit secure. Poor poor customer service...never was even notified properly my things were not secure, they simply didn't care...not one phone call made when they have both of my numbers on file. SMH

Mrs Catherine was great

Yalonda is awesome!!!!

Liked this spot only because there were some Pretty Roosters walking around the Property.

Miss Catherine has exceptional customer service and with this epidemic that we're going through she is very considerate to follow all safety guidelines for all of us.

This public storage location I definitely get the customer service two thumbs up and six gold star, my experience with mrs. Caterine has been very professional always a warm welcome and very helpful.

I came into the office today Miss Catherine help me out and it was a breeze quick fast and easy I would recommend this place to anyone

Public Storage has been a terrific business for the pass 15 years of storing my belongings. Catherine Brown went beyond her duties in existing me with moving y belongings out, due to me being out of state. Her expertise ,and kindness helped me to facilitate this move in a positive experience. She cut the stress level down considerably. Thank you Catherine for all your support.

Ms.Catherine is a great help and I will be renting with her again

Good service friendly and respectful.Donny was pleasant.

The manager for this storage facility, Ms Catherine, is the best! She is warm, courteous and very helpful. The facility is clean and tidy and an overall safe environment to store your belongings. I highly recommend this public storage facility and will certainly use them again.

Upon arriving at your Public Storage Location/20490, I was greeted warmly and professionally by your associate Ms. Catherine. She provided me with excellent customer service and made my experience in renting my Space worry free. She even showed me where my space was and how to get in the unit with user friendly prompts. The facility is clean and I will recommend this rental storage property to family and friends. Thank you for your kindness Ms. Catherine.

Great customer service I would recommend anyone, thank you!!!!!

This was a very positive experience. As a traveled professional I certainly appreciated professionalism demonstrated by Ms Catherine Brown. Glad I chose Public Storage instead of the competition.

Donavon was great today, thanks

I recently visited this location and Catherine was so awesome.. Great job Public Storage for hiring such a outstanding person.

The experience I had with Mrs. Cat was great thanks for all you have done.

Me. Catharine was super sweet and helpful as I vacated my unit. I think my unit had a leak because there was mild and mildew on all of my things. There was also rodents that ate up my mattresses.b

Mrs. Cat is wonderful and very helpful.

Mrs. Catherine was extremely nice and patient! She definitely made my first storage rental experience go smoothly!

Thank god for Mrs Catherine, love her attitude.

Good service by donavon

Overall great experience. Wonderful customer service!!!

Donavan was very helpful and very polite. Such a sweetheart.

Great service..

Came in to rent a space Manager Jazz was efficient very quick & helpful .

Jazz was very helpful came in to rent space for my mom She gave me excellent customer service !

I came in just to purchase a lock for my rental yesterday and was having difficulty with the size needed. When I found I chose the wrong one the guy behind the counter refunded me and corrected my mistake. Was very professional and polite the whole time.

Great customer service and help when I need to access my belongings. Donavan was great in letting me know my time frame. Great experience!

Needing to get info if facility rents space for a vehicle?

Keli was awesome she was helpful

Ms. Keli J was AWESOME, she was very attentive and friendly. She definitely made us feel welcome, and she knew to tell us all aspects of the storage!!!

Keli was very good at her job and gave me a perfect clean unit. Thank you

Just use gimmicks to rent to you and then price gouge you ultimately

I was there on 18 Jan after another location could not assist me with the reserved storage. I was already prepared to have another issue. Because of her pleasant demeanor and professionalism, it took the edge off. Very nice young lady and very thorough. Great experience.

Keli did an awesome job making me feel like my items would be secure. She needs a raise!!!!

Keli provided the best customer service in a stressful situation and I truly appreciated her.

jazz was very efficient and helpful. i was in & out with everything i needed. i only trust PS with my things.

Keli was very friendly with exceptional customer service

Keli was amazing! She was so sweet and kind. She made sure I had everything I needed for my move!

Keli was very nice and quick. Thank u

Keli helped me and her customer service was great! Definitely a happy customer :)

Keli was the best! Loved their customer service. She was willing to help me find the best unit!

Kelli was awesome and always smiling with great customer service

Keli was awesome she is one of a kind and is extra nice...

If at all cost, don't use this facility

Keli did an awesome job. Will definitely store here again.

Keli was amazing !!!! I was in and out she went over all the details with me and made sure I walked out knowing what I owe . She needs a promotion.

This is a terrible place to store items. The units accumulate mold. They also have rats that get into your unit.

Very helpful got me what.I need. Excellent service. Thank you so much.

Keli was great at the job I required the process was quick and beneficial.

No problem

Keli has Superior customer service! Thanks public storage!

Keli was very nice and friendly. The only complaints are the price of your locks and accessing my unit. The driveway does not permit another vehicle to get pass up near the gate if an another auto is there, because of the cement ramps on either side to the spaces...too much of a drop-off and can damage vechicles if trying to pass.

The customer service was great. Keli was perfect and very personable. I would first sure refer my friends and family to this property

Thank you keli for the storage and the cheap price.

Keli was so awesome today and I really appreciate her help. I rented a space today and I had an awesome time talking to her. Please come to storage space and speak with them about all your storage needs.

The young lady Ms. Danisha was the BEST customer service ever

Keli was very professional and quick. Please come to visit and rent from public storage.

This place actually tried to get my aunt to pay for a month when she wouldn't even have her belongings there

Keli was very out going and so professional and very detailed on renting my unit i love this location and recommend others

I came into this public storage to get answers for an inquiry, and Keli was more than helpful! I didn't expect the amount of customer service that I received, and I was more than excited about my experience. If you're looking for a public storage facility, this is it. Just go in and ask for Keli and she'll get you sorted out!

Most wonderful experience with getting a storage in 20 years! Jasmin was extremely helpful and knowledgeable about the storage units and Public Storage policies. I was going to check with other storages with lower prices, however Jasmin's professionalism won me over. Thanks Jasmin!

Keli was very efficient and professional and quick, understood just want I need to rent space. Thank you for perfect storage unit.

Mrs.Cate & Brandy & Vida & Lasheena these lady's go above and beyond.. Great customer service.. Check them out

Keli and Jasmin are very professional and Nice. I Came in unsure what to get and these ladies didn’t have any problems helping me decide. Get location

Mrs vida is amazing

Keli was very professional and helpful. The move in process was a breeze

Keli was extremely professional and helpful! I felt like I made the best decision getting the unit she offered!! Thanks!

Keli was very knowledgeable. She provided exceptional service!! Thanks so much for help.

Great experience with Candice and she is Great with people. Good job

It was quick easy and nice units and Ms Jasmine was awesome went over all details made it easy to understand my payments and conditions she should be running the place she know her company like the back of her hand

Alyssa was great I appreciated her so much thanks again girl

Keli customer service was amazing.

Nice experience! Niyah was very helpful!

Keli is awesome! She was efficient and kind although I was having issues with the payment she maintained her professional demeanor and was patient with me while I corrected the issue. She answered all of my questions and got me the right size unit for my needs in little to no time I was done and moving my belongings.

Keli was very helpful and professional. She made the process very smooth.

I had the pleasure of storing at this Public Storage..an it was just a AWESOME EXPERIENCE!!..The staff was so helpful one of the employees there went by the name of Jasmine...She was very informative an was able to sale me a sofa cover that I needed..I really felt like they cared an was concerned..Thank you Public Storage...

Great customer service

Rat infested liars dobu business eleswhere

Keli had great customer service and was nice. will return and recommend this place. thank u.

I came into today and rented space and it was clean and the customer service rep was awesome thank you Keli

Keli provided great service regarding my storage options, pricing and do’s and dont’s. I was very impressed with her professionalism.

Keli provided excellent customer service. She made everything go smoothly and quick. My experience was short but pleasant. If you are in need of a storage, please don't hesitate to use this location. Thank you and keep up the excellent work Keli!

Heather was a great associate and very help with a lot of information. Wonderful attitude

Hello, I just want to say that I experienced the best customer service from the representative Keli. She gave me such a feeling of comfort and security when it came to trusting my values in a storage away from me... I will definitely recommend this Public Storage location, for its convenience, price and most of all for the professional, yet caring service.

Keli was very helpful and sweet! Great customer service!!!

Its a OK storage.

Thank u Keli for the great rental space, was quick nd made everything easy. Best customer service ever and I will be back!

Exceptional customer service! Ms.Keli was great! Very helpful and knowledgeable with information! Great deal as well!!!!!

I CAME INTO THIS LOCATION TO GET SOME PRICES ON STORAGE ALYSSA GREETED ME WITH A SMILE AND GAVE ME A BROCHURE WITH PRICE INFORMATION THAT I WAS LOOKING FOR GOOD CUSTOMER SERVICE

Great customer service. ☺

Service was absolutely amazing! very kind, professional and courteous!!!

When I came to the property Alyssa was takeling 3 rentals , I waited for her, she happily helped me she was very knowledgeable and he process took about 20 min, she has very good customer service and I will be telling everyone I know

They say if you book online it's cheaper, but then when you get there they add all kinds of additional fees and charges to the price including mandatory insurance and you need a special lock from them that costs $20. I was not impressed and will never use them again.

Mercedes was great! Very helpful

What time you can go inside storage

Donavon and Alyssa has amazing Customers service👍 I was shocked how fast and efficient I was served from the moment I pressed send to confirm my reservation so happy to meet two wonderful people with such a winning personality

The representative was nice and willing to earn my business through good customer service etiquette.

Donavon was very helpful to me today. Very nice young man.

The clerk had good customer service

Storage unit leaked from the roof and no one cares.

Great

Awesome experience, great customer service !

We had an excellent experience renting storage space! Leslie was excellent and very professional and proficient. I will definitely recommend this lo cation to all my friends and family!

Leslie & Alyssa we’re a pleasure to do business with and I would recommend anyone to do business with them. Cool ladies 👍🏽👍🏽 Great job

Alyssa and Leslie were great. They knew what to say and were very knowledgeable of their work. Great encounter with them. I would recommend them to do business with 👍🏽👍🏽👍🏽

Alyssa did a great job I appreciate all your help thank you

Never been

I was so statisfied with the customer service I was thanking Alyssa so much she sure was a life saver other places tried to over charge me she was willing to go that extra mile jus to show me different thanks Alyssa and public storage

Very professional and the staff was very great love this location

The ladies here are very friendly and helpful

Obviously the positive reviews are from friends and family. Never have I seen such poor service from public storage. Do yourself a favor and try any location but this. First they raised my rates from 150 month to 200 month in less than 6 months. Then they don't even let you use their dumpster anymore, for any kind of trash. She tried to charge me $100 to use their dumpster. Lazy crew. Awful service. Go somewhere, anywhere else.

I have enjoyed doing business with Leslie @ this location. She was very informative regarding my contract, payments due and possible fees applied. When I had issues with how to get into my unit, Leslie promptly meet me @ the unit to assist me with gaining access. Leslie is always pleasant & friendly when I go in to make my payments. The property has clean and well lit whenever I have visited. No access issues with gate.

More space, security gates and friendly. Wish its possible 24hour gate

Thank you so much Alyssa for making our family's first storage experience stress free. You were very knowledgeable and polite. We really appreciate you.

Leslie is the best . I had a lot of fun with her today. Please come here

The service was excellent very convenient associate was very helpful and friendly

Service was excellent

Leslie will call you 100 times but is always friendly. Rent a unit with she and Rhonda

Leslie showed excellent customer service while acknowleging my entrance and been friendly throughout.

Leslie was very professional!!!

Leslie was great!!

The storage is very clean and the prices are competitive

LESLIE....WONDERFUL WONDERFUL LADY...SHIIIIIIIT I FELT LIKE I WANTED MOVE IN MY UNIT!!!!GREAT BUSINESS...

Very helpful kind employees. Thank you

Leslie is the best!! Her computer system was down, but she still handled everything like a pro!!! 😉😉😉

Kelis was great and thank u got space

Kwana was absolutely amazing will send others to this location

Kwana was a very big help will come again

Convenient, clean, easy to enter and exit, good value. Friendly and helpful staff.

Kwana was very helpful and professional

Kwana was very professional and kind will recommend this location to others

KwAna was great

Very nice workers easy in and out

Kwana was very pleasant!

Property manager Duane Stephens was busy but very attentive and ready and willing to assist me. Very helpful and polite friendly etc wat more can I say. Had a wonderful experience u can't pay for excellent customer service its just supposed to happen. And he made it happen

Kwana was good customer service representative I enjoy good information regarding to my storage.

Kwana was awesome and very helpful

Kwana is always pleasant

Kwana was very pleasant and very informative! She made me very happy to do business with Public Storage!

Kwana very nice & polite

Horrible customer service. If I could give 0 stars, I would. I have never been treated so poorly when asking even the simplest of questions. 2 separate terrible experiences. One rep slammed the phone down so hard during a phone conversation, I thought I had ear damage. Another rep yelled at me, refused to listen, and was verbally ABUSIVE ... to the point, I felt uncomfortable in the store and had to speak with the manager outside out of fear. The store location also never returned any of my phone calls. I have never written a poor review of anything in my life, but felt compelled to do so in this case to warn future customers. Thank you.

Kwana was helpful she didn't have the unit I needed and she helped me find a location that fit me needs

Kwana & benita were awesome grateful customer service

Kwana has excellent customer service and explained everything in detail! Great place!

Everything was perfect kwana had awesome customer service will tell others about this location

Kwana customer service was very good

Kwana was very helpful and polite

Kwana Raleigh is the best very knowledgeable and helpful in my rental process

Kwana raleigh was amazing will tell others about this location and the great customer service i received from kwana last week

Kwana was very professional and nice when renting me the storage unit

Kwaana provided superb customer service. She answered all of my questions and was very professional. Great experience thank you

Kwana was awesome great customer service will recommend this location to other's

Kwana was very helpful and knowledgeable with getting my storage needs addressed.

Trystan had great customer service I would recommend storage here she was very pleasant

Kwana was extremely friendly and helpful in obtaining my new unit.

Kwana was wonderful and polite, great service!!!!!

Trystan and Kwana was very awesome, their customer service GREAT!!! Thank You!!

The customer service that Tristan and Kwana gave was outstanding and all my questions were answered before I could even ask . I would recommend all come to this location .

Received excellent care from Wanda. She Went above and beyond.

Trystan made the process pain free. Awesome customer service!

Kwana gave me a excellent experience was very fast knowledgeable and kind , will differently come again

Trystan was very helpful and on point. Thank You

The staff here is very friendly and polite. Ms. Catherine & Keli are outstanding. They help me with all my needs and answered all my questions. I will definitely refer a family member/friend to this facility.. Keep up the outstanding work.

Ms Raleigh had wonderful, customer service when I came in a few weeks ago I will recommended this location to others

Ms Trystan was very pleasant and helpful. She got me in and out. Thanks for all your help. Mr. WILLIAMS

Trystan was very helpful and well spoken and we would recommend this site to everyone.

Kwana was very helpful good customer service!

Trystan was wonderful

Kwana and tristan was very helpful, assisted me quickly and answered all my questions promply

Trystan was very personable and helpful!!!

All good great customer service from Trystan

The best severs very nice personae rid trystan

Trystan was outstanding.

Trystan did a great job and performed above and beyond working well after 6:30 to take care of the last rush of customers. I know that she was tired, ready to go and probably up to her limit but she DID NOT let it show. Trystan remained professional and kind through it all! I would definitely give her my vote for employee of the month! Dr. Thomas

Duane and Trystan were awesome they were very patient and proficient gest job guys

Trystan was awesome she helped me out a lot! I would refer someone to this site!

Kwana was very helpful. Even though her system was down, she made the process very smooth and convenient. She was very personable and kind.

Trystan was wonderful been with public storage for 3 yrs and hands down the best customer service to date.

Kwana was a very pleasant representative! Very knowledgeable and kind! Happy to be apart of the public storage family!

Kwana was helpful and very friendly 😀

Trystan was excellent with customer service and explained everything so well.

kwana was very helpful and professional

Kwana was the absolute best she was extremely professional and helpful will definitely recommend her location to all my family and friends

Friendly. Good service by Trystan.

Kwana was awesome she had wonderful customer service skills did not hsve a space for me and found a location that fit my needs

Kwana had awesome customer servicewill visit this locationagain

Kwana is awesome!!! Great customer service!

Kwana. Great customer service! Very knowledgeable of storage needs! Would recommend to anyone!!!!

Kwanza was great! Such a nice spirit! Made sure I had everything I needed.

Kwana was very helpful

Kwana was very helpful....she went above and beyond to make sure that I was OK...Great job :)

Kwana she was very helpful and polite overall a great experence

Kwana was excellent and amazing

Nasha was very helpful will reccomend location to others

Kwana was very helpful

Kwana Raleigh customer service was outstanding will recommend this location to others

Kwana was very helpful and informative. Very pleasant to.work with.

Kwana was very nice and helpful

Great service by wanda

Kwana was awesome!!!

Grabriel gave the best service. She made sure all my needs were accomimadated. THANKS!

customer service here is excellent. hailee was very helpful

Wanda was very helpful when it came to showing me my storage facility. She made my move easier. I recommend anyone moving to go see her. Five Star customer service!!!!

I've been at this location for over a year and I must say that Gabby is by far The sweetest individual I know. Always nice to see her and she's always willing to help. She's goes above and beyond expectations. The property is always clean and up to par. I will always use this location whenever I need storage. Gabby is a valuable asset to the company. We need more people like her in the customer service world!!!!

great fast work...Wanda is the best...must see her

Mrs Gabby has done a wonderful job helping me get into my unit. She was helpful and polite. I will recommend this location to my friends.

My experience was very well, the woman assistant was kind and helped me step by step through the whole set up of renting my unit , i loved it , and if im ever in a situation again were i would have to rent a storage unit it will be at this location, thank you again.

I came in to rent on sunday and the rep jalies is very professional, informative and courteous with a smile.plus she new how to help place items inside the unit to maximize my space to store.She also recommend merchandise like a true salesman but there was no need to buy because ive packed already if nit I would have,but the lady can sure sell you anything they have on there wall.A very nice and well taken care of property,thanks jalies for truely helping me with my move you have my gratitude much thanks will truely recommend this location to anyone

Very professional service.

Jaleis is a wonderful sales rep and knew how to help me get into the right unit Also everytime I come in she has a smile in her face

Was very satisfied

Jaleis gave excellent customer service i came in ti rent and the store wss clise she,still took me and waited in me but didnt rush ne she showed me 3 units but i ened up gettin the unit she recommend Im thankful for patients and service Thanks jaleis will reconmend this location

One of the best experience that I have had.

Came in here just to inquire about storage. I don't need space until November. Due to Gabby's exceptional customer service and friendly demeanor, I will definitely be coming back here to rent!!! Great people like her are rare, she's a great asset to this company!!!!!

I have had nothing but a great experience since switching from my previous location to this location. I just wanted to leave this for public storage that I was thinking about taking my equipment from public storage because of my bad previous experience. The 2 ladies working at this location, especially Gabby has always been very nice, knowledgeable, and pleasant. Thanks again Public Storage

We were so blessed by the consistent outstanding customer service of Gabby. There is no other way to express our appreciation than to say she is the epitome of customer service. She has been so helpful in so many ways, so many times to our family. God bless you, Gabby! My family will always cherish you and your professional attitude and activity.

I had a very pleasant experience with Gabby. She was very helpful and provided outstanding customer service. The lots are neatly kept and very clean as well!

The customer service was great, she was kind and very helpful.

Al the representative was polite and informative on the process with a friendly smile. Thanks Al!

Dealing with antone was great everything went smoothly very nice I Will send other people to this location

My experience at this location was very proffessional and helpful, starting with Gabrielle and her great customer service. The property was was very clean as well.

I was greeted with excellent customer service by the staff and the property was in excellent shape and very clean. I would recommend this public storage if need a great place for storage.

Good place

Loved it! GREAT Experience

Had to get a unit at this location for my mother and the young lady there is always so pleasant.

The young woman in the front office was an absolute delite to work with. When I came in she was polite and helped answer all of my questions.

I visited this facilty the other day and was quite impressed. The area was well kept and the staff was very polite and helpful. I visit storage lots a lot because im in the military and move around a lot and I'm usually dealing with hardly helpful non caring staff but that wasn't the case here. Thanks Gabby for all your help! Plus I witnessed Miss Gabby going out here way to assist other customers during my visit. A rare thing to find these days

Excellent. The sales associate Gabrielle, was very knowledgeable, friendly, and helped me make an informed decision on my unit. I was very happy with my experience and will use be to come back when I need to use a unit again.

Great place to store your belongings! Great customer service and great location

Excellent Customer Service.!!

Great customer service!

Gabby and Jaleis gives excellent customer service every time I come in to pay my bill, they are always friendly and professional I would recommend storeing here anytime Thank you much girls

Gabby was very helpful and friendly.

Evelyn and Gabby had awesome customer service!!!!They were great!!!! :-)

I appreciate how good the customers services everytime I go there how I get to greeted.

Customer service is great employee was very helpful and knowledgeable

I always come to this store to make payments for my mother because it's closer to my home. The customer service here is always excellent!!!! Gabby is always smiling and always puts a smile on my face on even my worst days. I would recommend anybody to either pay or rent with Gabby anytime!!!!!

I had such a great customer service experience that I am happy to share it with others. The service attendants were extremely pleasant and helpful. When I initially booked online, I just expected an email confirmation. But to my surprise, I received a phone confirmation from the actual location, which won me over. They were very knowledgeable and helpful in providing me with best storage unit which best fit my storage space needs.

I normally don't do this but I had to make a acception this time. The customer service was 1st class. The staff took time and explained everything to me in a personable way. She made sure my unit was the one I needed. Normally other storage places make the whole process dry..... Definitely a change in pace.

Great customer service, with convenient hours. Helpful staff and always a pleasure to do business with.

I receive such great customer service, it's a delight to do business here. Extra special thanks to Gabby always pleasant and willing to help.

I stopped by the location, inquiring about future storage needs. The prices are very reasonable, and the employee provided me with various options. I'll definitely be using this location, during my transition.