Public Storage Self-Storage Units at 490 Jacaranda Blvd, Venice, FL

Terri was very kind and super helpful! We did get stuck in the elevator and they did have to call the fire department to free us but it looks like they finally got the elevators up to date on inspection now.

Fast, knowledgeable, personable service/checkin

Janice was very nice to have called me to Acknowledge that my account was closed out when I moved out. I thought that was very nice Of her to complete this transaction without me having to make phone calls. Kudos to her.

It's a very nice and clean lots of different sizes I have a unit there myself

Very friendly staff, location is very clean. Would definitely rent from them again.

Someone tried to break into my unit, fortunately did not succeed, but did damage my lock so badly, that The key would not work and I had to get a locksmith to take it off. Fortunately I knew someone in the area who knew someone who is a locksmith; and they told me that I'm lucky I didn't use one of the ones recommended because this place gets kickbacks.

Clean,secure,and friendly staff.

Beautiful store and team, even through the storms they have been able to keep up and remain great with customer service.

All was great until the hurricane hit. Ps was closed for a couple of days and I received an email saying that it had reopened so I loaded my trailer and headed out just to find out that the elevators weren't working and the code reader as well. So I had to head back, unload everything and call it a day. When you email someone to let them know you are open, you should add that there are restrictions. I'm a 66yr old man with a bad back and loading and unloading is not an easy task for me especially when I was given a space on the third floor that I can't access.

Great looking, new facility. Clean units. Horrible access control system, not customer-friendly at all. You will need to learn your combination code by heart to load/unload quickly and efficiently.

Janice was great. Facility was super clean.

Janice was great and had the answer I was looking for. Place was very clear and well maintained. Thank for all you help.

Yani at Venice, Jacaranda Blvd. location was absolutely wonderful in assisting me in renting a storage unit. Yani was extremely professional, knowledgeable, and helpful!!!! She was so very polite and considerate. Everyone in customer service should take a class from her to learn what customer service is all about. Thank you. April Hodson

Excellent new location. Janice in the office has been super helpful, a friendy smile and customer focused attitude. Clean, easy to get in and out, pretty seamless experience thus far.

Janice is the BEST! Very helpful after problems with online registration system.

We went to see a unit prior to confirming our reservation, Janice assisted us and when the computer glitched she made sure to get the issue resolved the next day. Thanks for making sure we were taken care of. ~Nicole

I just moved my belongings into this storage facility, and it's a two thumbs up. It is clean and feels very safe. The day before I moved in, Yani took the time to show me where the unit was, and walked me through the process of getting in and out - which is not hard at all, but I appreciated it! Moving day, Janice was on site and was super quick to help me get my access code so the movers could come in. Additionally, I was charged for a unit lock, which I didn't need, and when I asked Janice, she quickly refunded. Top notch service from both Yani and Janice, would highly recommend!

It was our first time visiting this storage place. The building looks new and clean. The service was great. Janice was knowledgeable, informative and very nice. She answered all our questions and gave us a tour. Thank you for all your help.

Janice was a pleasure to work with. She was professional, knowledgeable, answered all of my questions and gave me a GREAT deal! Thank you Janice! You are the BEST.

Terrible customer support. The lady replied to my questions with questions. She refused to give me information before I provide an exact date. I replied I am flexible, it could be this week or next week, any day will work. She replied I cannot give you any information until you give me a exact date. She also refused to let me know which size storage she has available and the monthly cost. She was extremely unprofessional and impolite. I will call an other storage business because it is impossible to work with somebody so lazy and rude.

Janice Mann was so helpful!! What a nice person she is!! She goes above and beyond!

Janice made my day she was so helpful. Janice has the best customer service skills

Clean, neat and professional service

Clean facility with easy access. Friendly staff. Be sure to ask for Janice. She is very helpful and knowledgeable.

Janice was very nice, provided quick service, and got the job done!

Janice provided great customer service

Great Customer Care by Janice!

The worker Janice at this location was pleasant and and helpful..place was clean and affordable..

Great customer service. In today’s consumer environment that is all that needs to be said about a service industry company. The staff is very helpful in a clean and safe environment.

Bob was so helpful. He understands my needs by asking the rite questions. He lowered the price in half. If you need any storage call Bob first. He is honest and will work for you !!

We went in to see a space before renting. Janice was VERY informative and helpful. The facilities were very clean and well organized so we didn't hesitate to rent our space. Janice made certain to tell us about using the app to get in and out so we can access our belongings easily. We're very pleased with this rental.

Janice truly excels as a problem solver! She addressed every question I had with efficiency and a pleasant demeanor. Why can't customer service always be this exemplary? I highly recommend requesting her assistance when renting from this location.

I've rented from Public Storage for many years, while living in CA and now in FL. Have to say, Janice, from the Jacaranda location, is fantastic!! Not every location has had a person like Janice. She put the "service" in customer service! Public Storage, you're fortunate to have someone like her representing your company!

Renting a storage unit can be difficult, however this time, Janice absolutely knew what she was doing!!! She was Quick, Efficient and got Me in an accommodating storage unit, without delay! More businesses, Need employees like Janice!!! She had a Wonderful demeanor and she even offered to read Me the contract, out loud, because I had difficulty reading the display and proceeded to read it, for Me! Truly Service with a Smile!!! If I could give more than five stars, I would do it, in a second! Awesome Experience!!!☆☆☆☆☆👍😁

Janice was great and super helpful. She made my first experience a breeze. Thanks!

This might be the cleanest storage facility I’ve ever seen. Yani was very friendly and helped me out with an account issue that I ran into. The app is nice in concept but so so in practice. It lets you remotely badge into nearby locks that you have access to, but if your cell service isn’t strong here, you might have to fall back to your code. Hope you have it written down! Speaking of security, I really like that you only have access to areas where you’re renting a space. Even the elevators require electronic keys. The lighting indoors is very, very good and the lights themselves are on motion sensors. If you’re spending an extended amount of time organizing your unit, they might shut off on you eventually so when you see the lights starting to switch off, it’s worthwhile to step out of your unit and make sure the sensor sees you. The unit itself is very clean and the door works pretty well. You can use a storage unit plug lock that fits into a little socket, or you can bring your own disc lock. Other types of locks might work, but you’ll want to make sure the shackle isn’t too long or it won’t fit into the small space. These doors are designed to deter lock cutting or shimming. The hallways between the units are just a little bit narrow. Keep that in mind, because even though you might get a unit with a 10 foot wide door, the halls are maybe 5 feet wide. Carts are provided on the ground floor and they fit easily into the elevators. Speaking of the elevators, you’re either going to have to be quick with your cart, or bring a friend to hold the door for a second. Keep that in mind if you’re moving heavy items. You badge into the security box with the app, then you can use the call button to open the door. It doesn’t stay open very long. You then need to quickly select your floor. If you take too long, you won’t be able to re-badge into the security box from inside the elevator. The building has a water fountain, as well as two single-occupant bathrooms which are inexplicably labeled for as men’s and women’s restrooms. I’m not sure why places feel the need to gender a bathroom if it’s only made to serve a single person. The restroom was spacious, so if you needed disability assistance, there was room. The restroom was well supplied and quite clean. Make sure you’re outside the fence before closing hours or you’ll get a bunch of stern messages about it, along with a lot of reassurance that their hours are sufficient for everyone’s needs. I disagree, but I don’t run the place and I suppose I could always go elsewhere if I really needed late access.

Janice was very nice and helpful. She took time to show me various units that might work best for me. The storage spaces were immaculate. I will be securing a space there.

Great help from the staff.

We came in looking for storage units and met Janice. She was extremely helpful and knowledgeable. This building was immaculate.

Janice was very helpful to me the other day when I was having issues with the unit at another storage facility. She's a good employee

Janice has helped me multiple times with requests for services and payment resolution. She is pleasant and professional and takes her job seriously.

Wonderful service

I’m the owner/operator of Smooth Moving. I had the pleasure of meeting Janice yesterday during our unload into a unit. Janice was very courteous & helpful, it’s rare! Thanks again!

Janice was awesome! There was nobody in the office to help us with something and she called back very promptly and even came from another location to help assist with what we needed. She was kind and very knowledgeable. Thank you Janice!

Janice is the greatest! Got me in and out quickly while being very thorough. First time getting a storage unit and am very impressed. Thank you again Janice!

I've had a unit at Public Storage for 2 years and just upgraded to a larger unit. The transition went smoothly. Thanks Jania. The location is always neat and clean and temperature is cool even during the hot summer. Just be aware that you start with a low online monthly charge but they increase it substantially ever year.

Excellent Experience. Janice was extremely helpful. The facility is clean and a great choice for storage.

Recently moved out of my storage unit. Janice was a HUGE help and went out of her way to facilitate my move. Thanks!

Janice provided super customer service, was welcoming, efficient, and answered all of our first time storage renter questions patiently and thoroughly. We would recommend asking for her when renting from this location!

2022…I have had 2 Storage with PUBLIC STORAGE as I lived half in Costa Rica and the Manager, ALITA is so kind, generous and professional..while I was out of the country I asked if there was any possible way to leave my key with her so that when my cousin comes to VENICE if she needs to get something to send to me… she can go to the manager and get some help.. I can’t tell you how MUCH that gave me peace of mind being in another country and sometimes things happen and you need something out inside your storage.I HOPE MGMT knows how lucky they are..

Aleta, supper helpful, pleasant and very professional. Actually made our Move in Easy.

Janice was fantastic and helped my mom get all setup with a unit that fit her needs. Thank you Janice!

They will make promises, steal your money, and then not follow through with their promises. They consistently raise rental rates. The issue is the district manner, Cristina, and she is absolute scum. Avoid this place at all costs and put your belongings in a place where they won’t withhold it from you EVEN WHEN YOU MAKE YOUR PAYMENTS!!!

Janice was absolutely wonderful! She was so kind and generous!

Janice was really nice and very helpful. Facility was very clean.

Extra clean and air conditioned. Great place. And staff is very helpful. Highly recommended.

Very helpful and always pleasant employees.

I am a mover and deal with this public storage quite often, and every time I've dealt with Jessica and Tabatha and they have been such a great help and have amazing customer service, and have always been joyful and a a pleasure to work with.

this place is infested with bed bugs.

Not only is the facility spotless and beautiful, it is easy to access. Jessica is an amazing manager and was so helpful. The app is simple to use. I highly recommend this storage facility

Amazing prices and very clean and secure. Janice helped us to find the right storage. Very professional, helpful and polite. 5-star service!

Jessica was great knowledgeable and helpful

Public storage is the place for storage great customer service with Jessica and Janice! I would recommend this property to anyone and everyone!! Thanks guys keep up the good work....

Jessica helped me find the storage space size that was best suited for my needs. She was extremely friendly, helpful and professional. I feel my items are safe and secure at this storage facility.

Clean and new

Jania was very nice, welcoming and very helpful in the renting process. She took me to see the unit and gave me a bunch of useful information. She answered all of my questions, so I did not leave feeling like I didnt understand anything.

Good management. She was very helpful when l exited the unit.

My husband Mike had a great customer experience with Janice. She was very helpful, efficient and friendly. The company is lucky to have her.

Jessica the property manager is awesome!! Always a good experience when needing to talk with her in the office. Facility is kept clean and great customer service!!

Jessica was awesome! Met her at Jacaranda FL location. Very informative and friendly. She tried her hardest to find me a storage Unit with Public. Nothing available at this time. I am checking daily for new openings.

Janice is a saint on this earth! I ran out of gas right in front of the storage facility and she jumped to take me to the gas station, buy my gas AND a gas can because I’m in a tough spot. She did it without hesitation. There aren’t many people on Earth like her. If you ever get the chance to work with her or are looking for a company that employs wonderful staff look no further. (Pictured is us pulling away to get gas)

Jessica went above and beyond! She is an asset to Public Storage!!

Jessica was a great help!!

I love this location and Jessica makes it that much better! Couldn't ask for better help! Thank you Jessica!

Jessica is always friendly, helpful and professional when helping clients at this facility. I would recommend anyone who needs a storage unit to make this their last stop.

Jessica went above and beyond. I was a complete pain in the butt calling to schedule visits, measuring, planning etc. On moving day I wasn't much easier, especially as I misjudged the size unit I needed. She was always professional, friendly, and responsive to make sure I got what I needed. She made the stressful tasks of storage and moving less stressful.

Janice and Jessica could not have been more helpful in their willingness to explain rental details, offer suggestions, and show me a few available lockers. I was really impressed with how clean everything was. So many other storage facilities were dark and not very clean. Outside, inside, elevators, hallways, floors and units were all amazingly clean. Lighting in hallways was very bright, no burned out bulbs, but I wish they had overhead lights for inside the lockers. Very happy with them. Thanx and kudos, Ladies !

Place is always clean and the staff is always nice and helpful. Last time I went there I was having some issues and april was so quick to come and help me. Would highly recommend for any of your storage needs.

Janice and Jessica went above and beyond to help me upgrade my storage unit during a very busy day! I have never had this level of service at a storage facility and I have moved a lot over the years. I really appreciated their extra effort to help me upgrade to one of the last available units. Janice answered each of my calls that day while Jessica was busy assisting multiple customers. I couldn't have asked for a better team. Thank you both!!

Jessica was great at setting us up.

I am 88 years old and moving into a smaller assisted living. I was looking for a place to store a few family mementos for the family to pick up in a few months when they come visit. I looked up and this Public Storage on google maps and they had the best access hours. When I went to the office on Sunday morning, first they were open and then the Staff was amazing. They were kind, knowledgable, helpful, I cannot thank the office staff enough for the training, the answer to all my questions. They also showed me how to use the easy access of the app on my phone and when I came back later to use it. I was so pleased and how it worked just like they showed me and how simple it was. This is a clean and very well run storage facility. Thank you all

Very clean, excellent and very helpful office staff. Treated with honesty and respect. Training was amazing and all entry and exit worked perfectly. Prices were reasonable. Everything explained well. Thankful they give access all the time. Love the Bluetooth app access and so easy to use.

April and Dottie were wonderful. They answered all our questions and handled our rental set-up smoothly. Very happy with the exceptional customer service today!

Jessica was great, super helpful and answered all of my ( many ) questions! Even set up the app on my phone for me. Definitely a keeper! Neat and quiet building too.

Nice clean facility, decent price, gated keypad access. Met Jessica in the office, very nice and professional. Absolutely recommend.

Joe was helpful, pleasant, smiling and is an amazing asset to your company! Give this man a raise!🙌

Easy signup with Janice’s assistant

Staff was professional and helpful, answered all my questions. would definitely use again for their professionalism and curtesy.

Never have I experienced finer service and assistance anywhere, especially at a storage facility! We discovered we needed additional space and Joe assisted us in every way possible. We are seniors and were a little overwhelmed with the moving and storage. Every so often Joe would pop up pushing one of our carts, and helping find the best way to gain the most space. He assisted in obtaining the second storage unit which was perfect for our items. We have never been more grateful and blessed to have chosen this facility and even more thankful for a manager who truly does his best to assist his customers.

The facility is well maintained and clean. It conveniently has bathrooms on the 1st and 3rd floor. Most of the time there are plenty of carts available to help with moving your stuff. The staff is helpful, polite, and pleasant. I have seen them regularly making the rounds which makes me feel comfortable about keeping my belongings there. Joe in particular makes you feel welcome and offers tips on the operations of the place. Every time I see Joe he is checking in on people, asking how they are doing, and making sure you are being taken care of. Kudos to him and his staff. There are some facility changes I would like to see made, if possible. The hallways are well lit, but inside the storage unit there is minimal lighting and I have had to use the light on my phone to see inside it. Also, the elevator doors close way too quickly. You barely have time to get your cart in before they close. Lastly, there is no cover over the security pad for entering or exiting, nor over the entrance to the storage units. When it is raining, which it does a lot around here, it would at least be nice to have some sort of cover. So, better lighting inside the storage unit, longer time on the elevator doors being open, and cover over the security pad and entrance. Otherwise, the facility and people are great.

The staff at the Jacaranda blvd Public Storage are wonderful. Joe and his team have always been helpful, pleasant, and excellent about returning calls if they are out of the office. They offer tips about using the facility, and when I see them in the hallways the always stop to check on how things are going. The facility is well maintained and clean. Overall, I am well satisfied with the place and Joe and his team.

Janice was extremely helpful!

Janice was awesome. Janice was so nice helping me. My code didn't work and she got it going for me. Very clean storage building. One of the best I've ever used.

Excellent service given to use by Joe, Many thanks for all your help, you go above and beyond with your service The storage facility is clean and well cared for Thanks again Joe appreciated all your help

Throughout multiple trips to this location across the months, Joe has been there for us. We appreciate his friendly, professional demeanor. Always happy to assist.

I’ve been using the storage unit for over a year now, the facility is very clean and the staff is very helpful ! Joe was very friendly and easy to work with. Would highly recommend .

joe is very friendly and he answers all my questions and it is very clean and very secured i am very happy with the service

I met Joe at this storage facility. He was very thorough and helpful. Facility was clean and well organized. Many other renters seem to have a very good relationship with Joe. Joe is the man to see!

Clean and quite, easy access.

Very clean and efficiently run facility, Joe was extremely helpful on helping me close out my account and answer all my question with a friendly smile.

Doing the rental online was easy, but they don't explain the little things like locks and which way the drive way goes. It's one way by the way. So you can't get out the gate you go in. But overall it was a good experience.

We now have two storage units! They are very clean and safe. Very helpful and attentive. I feel good knowing my things are stored safely!

This is the best storage facility I have ever used. Very clean and new. Joe was excellent in helping me with my units. Totally recommend this place.

First time renting a unit here and Janice made it so easy! She was super friendly, answered all my questions, and had me in and out in no time. Highly recommend!

We used this facility to rent a 5x10 unit for a few weeks in between moves and had a great experience. I was able to reserve a unit, handle all the contract specifics, and get everything I needed to get access into my unit ALL through their website and all within 24 hours. Very seamless process which made my life much easier than expected. The facility itself was in great shape and was always clean and well kept. My only gripe was that there is only one entrance/exit to the building and my unit ended up being clear on the other side of the facility which definitely meant I got my exercise wheeling my stuff (they have flat cart dollies provided) to my unit. Also, as you would and should expect, weekends and the end of the month can lead to a significant amount of people moving in/out and on one such weekend, there was a plethora of moving trucks and Uhauls moving stuff in and out. We had to park on the far side of the building, well away from the entrance. Note for Google GPS users: if you are coming from the north/I-75, Google will try to tell you that you need to go past the facility and to make an awkward u-turn to get to it which is a challenge. You should instead turn left at the light in front of the Publix/Chase bank and make an immediate right in front of "The Floridian Club" and the road will lead you down to the facility which is much easier.