Public Storage Self-Storage Units at 3500 Laurel Rd E, North Venice, FL

Janice Mann was the one who helped me with my rental was very kind and an easy process. Go see janice for your rental needs!

Great place to keep your belongings. Jan is very helpful and gives wonderful customer service!👍

Great experience. Janice was very pleasant and helpful! Facility is clean

Janice was extremely helpful! The lot is clean and well kept.

I am so thankful to Janice and Kenny when it comes to handling my storage space. They always greet me with a smile and an honest willingness to help me with anything I need.

Employees went above and beyond. All very friendly and nice. Place is new, clean and convenient.

Stopped by the North Venice location. Kenny was on duty. He was not only very knowledgeable & helpful but kind as well! Hopefully the management understands how valuable this employee is to the team. Hard to find good workers.

Janice and Jessica are the best! They were very helpful snd fast! Thank you.

Had some discrepancies with my cell phone açcess to the gate.Went into get help.Janice was very helpful and pleasant.She quickly resolved the issue on my phone and I was happy I stopped by.Good employee...,.kudos.

We rented at Public Storage for a year and Kenny was always very friendly and helpful. Great five star experience.

I am so beyond shocked really the word is disgusted. This is just my first of review and going to continue since I can’t get a phone call back. Not only have I been a LONG TIME Public Storage customer and at times I have had two units at this SAME location (I am talking YEARS). At the time of this rental I rented a big unit not knowing what contents I was going to bring from my father in law that had just passed away. I didn’t even fill a 10th of the unit. After my father in law died it devastated my MIL so bad she went into a nursing home. This devastated the family. Last week I called to speak to someone at the facility and NO ONE called me back which was so odd to me. A few minutes ago I left another message with Kristina or Tina….nothing! Now I know why no one called me back when I got into the office the gentleman could not believe how much I was paying he was in such disbelief. He couldn’t understand why I have been paying quadruple the amount of what they are charging. The guy at the front desk was so nice and felt so bad. He could not believe the amount of money they were charging me. It’s $173 for the unit I am renting and they were charging me $537 a month. Kristina couldn’t give me a courtesy call to make it right long ago? Nope she just kept charging my credit card month after month. He felt so bad and was going to see what he could do. But the owner/manager will not call me back or contact me and still charged me for the whole month of May $537 for this unit and it is only the 6th. I could have just left the contents in there and walked away and not paid but I’m not like that. Karma is real! Then it would have cost her time and money I don’t roll like that. You would think she would call me and give me some of my money back that she took from me month after month knowing how much she was charging me. This will be the first thing I’m do is writing this review, then I will go to Social Media Outlets, and then I will move to other avenues because this is not right. I own a business I know this is NOT how you treat your long time customer’s and over charge someone that much a month. I can understand a little bit of over charge but $173.00 to $537.00 is something that I will fight over until I get this resolved. DO NOT RENT FROM HERE…..call Cube Storage they could not believe it either they thought I was joking until I showed them my receipt.

Janice answered all of my questions regarding available units in a professional manner. She showed me the available units so that I was able to make the right choice to fit my needs. Thank you!

Janice and Kenny both gems. They assisted us with our storage unit needs You should do everything to retain them as employees

Kenny was great! He's a great asset to your company.

Very nice, clean storage with friendly and helpful staff. I especially want to note the high professional qualities of an employee named Janice.

I went to check in for pricing 04/18/2024. Janice was a big help and a blessing to speak with. She was very courteous and had enough information for us to make decisions. She showed customer service that has been long lost. If I had a company she would get a raise for the service she provided. 1-10 10 being the highest. She gets a 10+!

Today I went to Public Storage for the first time. The employee who assisted me was Janice. She was very pleasant, friendly, and helpful. I appreciate her assistance. ☺️

Janice is a real pro....wonderful service

Stopped in to check on storage space to accommodate some odds and ends left over from garage clean out, Employee by the name of Kenny was helpful from the moment we walked in. Very personable and one of the nicest people I've encountered in the retail world. Very helpful and informative. Well explained and knowledgeable. Will be back when my garage project is finished and rent a unit.

Janice was a huge help. She is friendly, knowledgeable, and very kind. Facility is cheap, well maintained, personal staff, and affordable. I shopped around before committing and public storage is where it’s at.

Kenny made it easy for me to downsize to a smaller space! He was very patient explaining how to go about it. I appreciate the effort and recommend public storage.

This was one of the easiest things we have done in awhile. The facility itself is spotless and well protected. The property manager was extremely friendly and well versed in regard to information pertaining to the facility. We appreciated his guidance and feel confident in our choice to store our travel traveler.

I worked with Janice. She was amazing at helping me with my storage unit. I recommend the Laurel Rd Public Storage to anyone! Easy access, I use the app to open the gate. Very convenient!

Janice is the best. She was very helpful and she knows what she’s doing! I will be returning because of janice’s hard work and dedication!!

Janice was the best. Very kind and generous. Helped me with everything I needed and made my experience with your company easy and smooth. Couldn’t ask for better service.

All, I recently had the pleasure of interacting with Janice at the Public Storage facility on Laurel Rd in Venice, FL. Let me tell you, she truly stands out as an exceptional employee. Professionalism and Courtesy: Janice greeted me with a warm smile and a genuine desire to assist. Her professionalism and courtesy were evident from the moment I stepped into the office. Problem-Solving Skills: I had a few requests related to my storage unit, and Janice handled them swiftly and efficiently. She patiently listened to my concerns and provided practical solutions. Her problem-solving skills are top-notch. Going Above and Beyond: What truly impressed me was Janice’s willingness to go above and beyond. She didn’t just address my immediate needs; she also ensured that I felt valued as a customer. Her dedication to ensuring my satisfaction was evident throughout our interaction. Customer-Centric Approach: Janice embodies the spirit of excellent customer service. She took the time to explain all the details, answered my questions patiently, and made sure I left with complete clarity about my storage arrangement. Recommendation: If you’re considering Public Storage in Venice, FL, I wholeheartedly recommend seeking out Janice. Her commitment to customer satisfaction is unmatched. In summary, Janice is an asset to Public Storage. Her professionalism, kindness, and dedication make her an outstanding employee. Thank you, Janice, for making my experience memorable! Janice, keep up the fantastic work! 🌟👏 Love that Boston accent! Mike Little

This facility is very clean and even the doors have been cleaned regularly I believe. When I went to the office I was greeted by a very kind and smiling woman. I had some unusual needs and somehow she met them all. I highly recommend this specific location. As it had been kept up much better then some of the others in the area. No pests are present nor rodents.

When I have clients relocating to the North Venice area, it’s good to know that I can send them here & they will get excellent service. Janice is my go to person & all my clients love her. Friendly & efficient every time! Thanks for looking after my clients Janice

Professional, friendly and helpful, Janice is the best !

Disappointed that they raised my rent nearly 30% at my 6 month mark. I expected it to raise at some point but 30% seems ridiculous after only paying for 5 months.

this facility is clean and well kept. it is a great, secure property and the front desk is extremely helpful and accommodating. janice so friendly and easy to work with.

Always so helpful and courteous! Janice is awesome!

I believe this is the cleanest storage facility I have been to in a while. Granted we are in Venice! Still quite clean and the lady, Janice at the front desk was pretty darn friendly. I wasn’t going to get the size I did, however due to all the information I collected from Janice, I decided to consolidate my other two units that are at Store rite. Hoping the cleanliness and the good customer service chick stick around!! Def selling point!

Absolutely had the very best experience with this public storage! The customer service went above and beyond! Janice was at the front, I had trouble with my unit and she made sure I was all set and happy before she went to the next customer! I will be returning specifically because of her! Storages are easy to come by, great, knowledgeable customer service is not!

It was expensive and okay building, not as convenient as others, nor are they as helpful as others

The facility is clean, convenient, and well priced for the value. Janice is very kind and professional. She is walking peace and joy. Definitely recommend.

Just moved to the area from far away, stopped in to inquire about storage and met this beautiful soul Janice. She helped me every step of the way to assist in finding me the right size storage bay. Come go find out we moved from the same area! Such a small world! Thanks again Janice for your honest hard work in getting me what I needed. Anyone that is looking for a great person to help with your storage needs please see Janice! You will not be sorry!

The Nokomis FL location was run by a woman named Janice. She was very helpful, patient and kind. I signed up on the spot!

Janice was so helpful and kind! Had an answer to all of my questions. The storage was very clean and air conditioned Great Place

Janice is so helpful and friendly!

Staff was very helpful, Janice showed me storage available and explained everything and answered all my questions. She was very knowledgeable. Facility is spotless and climate controlled

If you looking to feel secure with storaging you personal, or business things, look no further, this is your safe haven for all your things from auto, clothing, home furniture, anything worth to you. Check ✔ in see if there's a space for you, the spaces all get booked super fast. [Me there 3 yrs], great location interstate 75 from east Laural Rd, (east laural from Instate 75)adjacent to Venice memorial hospital. Don't hesitate 😉

I have recently moved to this area, and after reviewing several storage units my decision was made to use Public storage @Laurel Rd. location. Kenny was EXTREMELY HELPFUL with the requested information and answered all my questions and then some. The facility is always clean, which really makes a difference. I would highly recommend working with Kenny to assist anyone in need of a storage facility.

Great guy no hidden fees, straight up, honest..thanks

I stop by 2 check out units at Laurel road period the property manager Janice was extremely helpful period the facility looks real good period I hope to rent next week, thank you, Janice.

We just moved from out of state and this was our first stop. Janice was our first point of contact. She was wonderful to work with and she made the move in process so easy for us. The facility is immaculate-from the common areas, public restrooms to the storage unit itself. We could not be happier with this facility and Janice’s help! Definitely 5 star!