Public Storage Self-Storage Units at 7308 E Fowler Ave, Temple Terrace, FL

For 2024, I can count on one hand how many times I have been able to use the garage door to exit. Not to mention, the senc elevator has been down for months. There appears to be absolutely no sense of urgency to fix anything there. The AC on the 3rd floor was down for months as well. Since they no longer close the entry garage door, the solution seems to be them making the restrooms inaccessible. As much money as they make per month, it is upsetting nothing works there.

After getting the run around for weeks! I called and spoke with Rachel and she went above and beyond to help me keep my auction unit that I won!!!!!!! she walked me through the process and was professional and compassionate the whole process!!!! thank you again Rachel you we're God sent!!!!!!

Do NOT use this storage place! I rented a storage unit last week and was not informed at rental that their Gate had been broken for MONTHS and that the building was warm. Had I been privy to this information I would have never rented a unit at this location. Saturday I went to check on my stuff and not only was it still warm on the 3rd floor but I saw a live roach! Not a big one, but a small German roach which tells me this place has a roach problem. Now I have to worry about mold due to the temperature and roaches infesting my things. I called the property manager today to voice my concerns and see what’s going on and she told me that the building is warm b/c due to one of the Gates being broken the other Gate is left open 24/7 and heat rises. Now why am I paying all this money for a climate control space and it’s hot on a 3rd floor unit & managers/staff knew this for months! Not to mention having a gate open 24/7 that’s supposed to be closed/access code only sounds like a security issue. But the craziest thing is when I voiced how this information should be disclosed to people when they are signing up to rent a unit, the property manager told me and I quote “ We actually talked to legal and we do not need to inform people that the gate is broken or when it is fixed”. So heads up people they’re knowingly renting out units without disclosing current issues that affect the service you pay for.

Ro was extremely professional , patience and helpful we truly need more people like her because like a customer like myself I happen to be deaf and she was Awesome 👍🏾. Thank You she deserves the best!

Terrible. Storage facility is off of a very chaotic and busy road. Only one elevator working. The broken elevator has been down for months and management has not fixed it. Also, the garage front door is broken. This garage door has also not worked properly for MONTHS. Now everyone has to back out in order to exit the garage. Imagine how tedious and irritating that will become when its crowded and multiple moving trucks are blocking the exit. Bathrooms constantly dirty and dead cockroaches are all over floors. Oh and let's not forget the homeless individuals who sneak inside the facility and sleep inside the units overnight. Staff/management need to get their priorities straight because charging over $100.00 a month for below average service will not get the job done. Already planning my exit and doing business elsewhere. Wouldn't recommend this facility.

Ro was very helpful and helped me get through my reservation with ease.

3 people who have shown up to the location have already left from an excessive wait. Absolutely horrible customer service both from the customer service representative that you call on the front door of the door that says “This door shall not be locked during business hours” to the fact that I’ve been sitting outside of the location (locked) for an hour with no one to arrive. I purchased a storage unit and have rented a truck just for no one to be here from 1:10-2:20pm. The “support” number is someone trying to sell you a unit and the customer service says there’s nothing they can do as well. There are TONS of storage locations that are clean and timely. SAVE YOURSELF the headaches of this one.

The drive in doors have been broken for almost 4 months zero secure facility and now there is an ac leak in the hallway above my unit and affecting ruining my stuff inside and I can’t get a hold of anyone because no one is ever on site during working hours.

Hi so i rented a unit with this company and when i moved in the lady that moved me in didnt tell me everything she said that they dont sell your stuff till u are 90 days past due with out payment i have called and talked to several workers they say one thing and operate in another this place told me i had till end of mouth to pay and move out and when i go to make the rest of payment i find out they solded my stuff i had been told by this location that the district manger would reach out several people have called and i stated same thing to be told i was ok till end of month now i gott hope the buy has a heart and wants to talk to me so i can get my memories back and my kids feeding supplies

Nadia was a great help. The facility was clean, well maintained and an absolute pleasure to work with

The property is never supervised during business hours and business days. There’s never anyone here to assist you. I have been renting here for years. This is the worst I have seen it.

Ro is helping out at this facility, although you wouldn’t know it, her knowledge of the facility was impressive. She was very helpful in walking me through the process. Move in was easy as a result. Thanks Ro!

RENTERS BEWARE!!! Public Storage is known for raising their rates on long term renters. Around 10 years ago, I moved OUT of rat infested 30th St. Public Storage after they raised the rent for the 10th time. I came to this NEW Fowler location under different owners. The prior owners were professional, had 9 carts, kept it clean, office was open normal business hours, veteran and senior discounts and they offered a nice meeting space for renters! Public Storage bought it and distributed 7 of the carts to their other locations, the 2 left have bad wheels. They took away the meeting space, and the office is apparently only temporarily staffed. And, over a few years more than doubled my rent. They leave the garage doors open (we have codes to open then so why are they open?) This causes the A/C to pour out meaning they are really not climate controlled or private. They just raised my rent AGAIN from $90+ to $125. I went online and they are advertising that same size unit for $61, where's the logic in that? Enough is enough, I moved to a location that is NOT owned by Public Storage. Moving out was a chore, the cart wheel was broken and dragged. Even though my code on the elevator said "Welcome (my name)" the elevator didn't open for 10 minutes. The office man told another couple (who were waiting for my cart) the elevator was working just fine, until I went to the office and told him it is not working. He finally came and put in his code then told the other couple it was "user error." I've used that elevator for 10 years, it wasn't user error. The original owners had payment due-date based on the day you moved in but Public Storage moved everyone to the beginning of the month, meaning everyone wishing to move out is leaving at the end of the month. BEWARE, if you try to get a cart or parking space to access your stuff at the end of the month, you may wait a long time for a cart.

Friendly staff

On any review I ALWAYS start with customer service. I had the pleasure of having Mrs. Ro and Ms. Nadia helping me through a crazy process of renting. I rented multiple storage and needed to change and the process of canceling and changing took time and patience because I did everything online. I had to return a few times because I was moving out another storage at another location and they really stepped up for me. Thank you for the help and patience. Now the storage location is great for me and I love that I can pull in and unload or load my things out of the rain or sun. Others have stated (with pictures) about waiting in line to park inside when it’s busy. I understand that but I just waited but you have the option to unload outside and bring your things in like other places. The AC is cold and the place is clean and the customer service in my experience was excellent. Thank you again RO and Nadia.

We had the pleasure of meeting Ro and Ian. The service we received was very professional. They were very knowledgeable of the products and answered every question leaving us feeling like family. Thank you. We’re looking forward to our stay here.

Worst unit ever ! They charge so much and always have had issues with access code . No one is ever available at the property , you can keep calling . Limited carts ! Just so freaking disappointing. Pleas save yourself from trouble and never rent out here. They charged me for a full month even when o vacated in 7 days of a month. No other storage does that.

Great experience! Or was friendly, courteous and very helpful. Great value too!

Ro was great and even came out of her way to help me

Very clean place. And the lady in the front Chelsey was very helpful and sweet

Clean and great property. Chelsey in the office got me in and out fast and answered all my questions. Definitely would recommend!

This store is pretty new and it was beautiful when it first opened and it was beyond self storage, then PS bought it out and the appearance of the place went down and the prices went up. When I left there I was paying double what I paid before for a junkie loading dock with trash piled up in the corners stains all over the dock. I wondered with all the food trash on the docks how bad is the rodent problem there. I say run as fast as you can and pass this place up.

I feel safe storing my stuff there

Clean place, no complaints on that… But the drive up thing… hummm horrible. Clients do not consider, only one line for a lot of people!!! They didn’t think about the weekends been the busiest time. You got to be prepared to spend the whole day waiting to get to your belongings. AWFUL!!! That picture after waiting 1 1/2 hour

LOVE the new property manger, Chelsey. She is very friendly and helpful. Everytime we go she’s always busy in the office or out cleaning something

No working employees and rate increases every other month. Fees are doubled to other storage areas.

This place is no good 😕 . They think they slik when its time to pay the bill. They say the system is down or acting up, so the payment will come later, and they can charge Late fees . on to them .Plus, they charge so much for some rundown units on top of that, and i mean, rundown .

Storage looks clean. Felicia did a great job showing us units and smooth sign up.

Easy access with app, Felicia was helpful resolving minor issue.

Thank you Felicia for your excellent service. She went above and beyond for us when there were system glitches to us solidifying a specific rate on our storage unit. Thank you for being thorough and getting us a great unit location at the quoted special price.

Facility clean and quiet. Check in by Felicia was quick and easy. Location right off I75... Great

I'm not happy with the customer service... I'm trying to confirm that my account is closed out (I've moved all my stuff), but no one was in the office during office hours and no one answers the phone. I feel like they are trying to sneak another month of payment out of me and then somehow blaming me for not jumping through hoops properly.

Easy rental process. Easy building access. Overall a great place!

Saving us tons!! Thanks Wende

I had a very positive experience with Wendy when I went in with a concern. She helped me address the concern, knowing right away what to do, and I left a happy customer. She is friendly and efficient and easy to work with.

Wende was quite helpful and understanding of our needs and we were quite happy with her assistance.