Public Storage Self-Storage Units at 10402 30th Street, Tampa, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
3'x3'Online only price$ 11/moSmall 3'x3'
$ 11/mo $13Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x5'Online only price$ 48/moSmall 5'x5'
$ 48/mo $64Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 60/moSmall 5'x10'
$ 60/mo $80Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 62/moSmall 5'x10'
$ 62/mo $83Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
8'x8'Online only price$ 73/moMedium 8'x8'
$ 73/mo $98Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 76/moParking 10'x15'
$ 76/mo $101Best Price Label
- Uncovered parking
5'x15'Online only price$ 81/moMedium 5'x15'
$ 81/mo $108Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 106/moMedium 10'x10'
$ 106/mo $141Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $150Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 144/moLarge 10'x15'
$ 144/mo $192Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 145/moLarge 10'x15'
$ 145/mo $193Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 165/moLarge 10'x20'
$ 165/mo $220Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 174/moLarge 10'x20'
$ 174/mo $231Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 214/moLarge 10'x25'
$ 214/mo $285Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 246/moLarge 10'x30'
$ 246/mo $328Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Tampa
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
University Square Storage Units Near USF, Busch Gardens
This Public Storage in Tampa's University Square neighborhood gives customers a variety of different options when it comes to finding the appropriate self storage solution.
Spending countless days throughout the year having a blast at Busch Gardens Tampa Bay? Rent an individual storage locker to keep backpacks, jackets, walking shoes and anything else needed for return trips any day of the week.
For local residents enjoying the amenities at Copeland Park Trail, a 5x10 storage unit can easily accommodate folding chairs, tables, coolers, blankets and bags for weekend picnics, as well as athletic equipment for games on the park's sports fields.
Approximately two miles south from the University of South Florida, a 10x20 storage unit can be an easy way for students to find some off-campus storage space for boxes, bikes or furniture that won't quite fit in campus-area housing.
In addition to the choice of indoor storage units, outdoor storage units or climate controlled storage units, this location also offers rental parking spaces and enclosed units for vehicle storage, whether it's a car, truck or SUV.
As the largest city in Hillsborough County, space isn't always easy to come by in the Tampa area. From the home to the office to the classroom, whenever some extra space is needed in the north Tampa area, head right over to this University Square Public Storage, open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 754)
Have rented here multiple times. Belinda is so delightful!
The staffs are amazing
Came to the store and Belinda was excellent and provided superb customer service. She is phenomenal and I can tell she is working hard on the property.
Absolutely awful. I rented a space here for three months. In those three months a rat was present in my unit, there was rat poop everywhere. There were also bed bugs that got into my mattress cover, & it was a brand new mattress. Do NOT store your things here. Additionally, the “air conditioned” units are often warm or hot. The office is well aware of the issues too. Please save yourself the stress & time & go somewhere else.
Expensive storage. No carts 2 help load and no restrooms.
Belinda was extremely kind and helpful. You’re lucky to have her
Great customer service by Jaden and Kira. They do amazing job with this facility
Gate is often down...
Had my stuff in a unit here for less than a month and when I got everything out it was infested with rats, spiders, and ants. Please don’t put your stuff in here. The office knows and continues to allow people to rent here.
Jasmine & Kira Was Great , Nice Customer Service
Kiara and jasmine where helpful. there internet was down and still walked me though the e rental process. It was super convent and helpful . I would highly recommend doing a rental unless you need to see the unit . 500/10
It’s rat infested and the office can’t do anything but tell you to go through your insurance
Kira has been nothing but incredible and so thankful for her customer service. Thank you for your help with e rental and setting up the app
Can I request 24 hour access?
Jose was great
Kira and Joe were super friendly! Kira was very helpful, knowledgeable and thorough. They treated me more as a person/guest as opposed to just a transaction, I wish every experience was like this!
It's a really nice place to put your things. Price was right and location. I highly recommend!!!
There’s a lot of storages and I always go back to this location. Kira has been nothing but awesome, I would recommend anyone looking for storage to go here.
My mom rented here a few weeks ago and Kira was super helpful, she suggested how to pack to be able to fit more stuff in the unit. Even though there was a language barrier she went above and beyond ! Thank you 🙏
I reserved the unit online. Right away I receive a call from Kira. I had so many questions because I’m moving to Tampa and needed the space but couldn’t get down to the facility for a week. She let me know I can finish the rental online and even walked me through it. It was so easy and she was so nice about it. When I went down to the unit a week later the storage was clean and I even got greeted by kira as she was walking by. I have rented storages in the past but by far I was so surprised and the great customer service provided here. Knowledgeable staff and super friendly. Thanks kira for all the help. Highly recommend it.
Kira was so helpful when looking for my storage needs. Thank you so much
Had a wonderful experience with our rental unit! Kira was friendly and very knowledgeable, everything went smooth! Very clean facility!!
Kira has been such a good employee. Ever since she’s been here you can tell the property has been better. Keep up the good work!
Kyra was very helpful with renting my space online. She’s doing a great job here
I received great and exceptional service from Kira today. Kira went above and beyond to make the process of renting super easy. Kira is a great manager as the property was clean and she was super friendly with other customers.
Jasmine was very helpful
I loved my experience. Karimab was great! I was so stressed on last minute accomodations on where to put my stuff and my truck, but worked it out.bhelped me find another location with a smile and patience. Very greatful!
The office staff is great…but the overwhelming amount of rat infestation is a bit much for me. It wasn’t always like that I’m going on two years with this storage location. They have raised rent which is understandable with inflation but haven’t taken care of the problem with the rats. I have an inside unit and I’m afraid not knowing it my tv boxes have been eaten through or not. I’m currently looking for a new storage with
Jasmin has great customer service and keeps the grounds clean. She is great!
Jasmine was amazing! She helped me with my storage space and was super friendly! Thank you oh so much. Furthermore, she was oh so patient with me in this process.
Jasmine was incredibly helpful and sweet. Made the entire moving process easier for me!
Jasmine was so helpful and I really appreciate her because my u it wasn't what is was suppose to be I had extra uhaul gees and she put in a refund for me and all was well. Gooooo Jasmine thanks for your great customer service
Jasmin was great and very helpful
Jasmine was wonderful and a great help
Karima was truly amazing she welcomed me and my baby girl . She explained everything to me and made sure I understood everything.
Jasmine Was Great
Jasmine was awesome
I had a pleasant experience. Jasmine was very knowledgeable and helpful.
Jasmine has great customer service
This place is awesome jasmine the best
The rental process was very smooth. Jasmine explained everything to me clearly and thoroughly and provided excellent customer service! So happy I chose to do business with this location. The unit was clean and grounds are well kept.
Jasmine took care of all of my needs and even walked me to my unit. She has made storing my items a delight and is always so friendly when I come in.
Ms Karima was very nice and professional and she was very patient
Mrs. Karima Was Such A Blessing To Me And My Sister Today We We’re Looking All Morning For The Best Prices To Move Furniture And She Helpped With Just That She Was Very Professional Sweet And Took Her Time With Us She Is Definitely Some One I Would Like To See If I Ever Had To Move Again Highly Recommended For Your Service
Katrina was a great help. Very fast service and explained everything well. I enjoyed receiving service from her today.
Jasmine was great she took good care of me
Jasmine is the ultimate professional and set the right expectations. Didn't oversell but explained the benefits of what they could do.
Joe was great in helping me transfer units.
Jose was very helpful
jose did a great job taking care of my late fee after no one was in store on 9 6 thank you Jose keep up the great customerservice
Jasmine was very helpful and professional in helping me to set up my unit. 5 stars for sure. She took me to a couple different storage units to see which one would accommodate what I needed and was very thoughtful with helping in the selection of the storage unit she asked all the appropriate questions and made sure that all the documentation was filled out and complete and I had an overall great experience.
Jasmine and Jose were awesome. Great customer service.
Jose had great service
Jenn, Jose, jasmine were absolutely awesome! Great customer service highly recommend
Jose y Jennifer y jazmín did a great Jobs helping me today
Jose helped me open my lock he was very helpful
José was very kind and helped us move a heavy dresser into our truck. We’re very thankful he took the time out of day to help us. Thanks so much José!
Jennifer and Jose Was amazing how there if you need storage..
Jose provided excellent customer service.
Jennifer & Jose were very plesent nice understanding very helpful with sizes & units & prices !
Jennifer and Jose are the best. Gave great service and 100% helpful. Highly recommend.
Jasmine she was great and very helpful and helped with storage needs asap . I will definitely come back and have her help me again
Jennifer was awesome! She was so friendly and accommodating. Clean facility and smooth moving process.
3x returning customer Public storage staff is always nice & professional Thanks Jen !
jennifer and jasmine are absolutely amazing hands down
Good service from Jasmine ✅ will definitely come back
Jasmine went above & beyond. She was very nice. Highly recommend.
I Was assisted by Jasmine in inquiring about renting a Unit with Public Storage. She was the best she was so helpful and provided me with so much helpful information. I would always refer My friends and family to Jasmine at Public Storage
Jasmine did a great job helping me out
Jasmine Was Amazing , Thanks For Showing Me The Units I Needed Help With best service ever!!!!
Jasmine was amazing. Went above and beyond for me. She even missed her lunch to make sure my needs were met. We need more Jasmines.
Jasmine is the best anyone who go there get at Jasmine
Jasmine has excellent customer service and very good communication skills ☺️
First time there went there with a friend Rat dropping every where it was brought to the manager attention and they could care less please stay away from this location.
jasmine and Jennifer was such a great help
Jennifer and jasmine was very helpful I love it here already.
Go in and visit Jennifer and Jasmine they are wonderful and a really big help with helping with the right units needed for family size storage and awesome on customer service.
Great people very friendly
Nyssa was so helpful and sweet As far as the CEO'S of public storage, Shows nothing but greed as they're price gouging Continues to soar every two to three months " People hurting right now gas, rent, house's are Way to high " I'm a senior citizen on a fixed income, it's apparent to me that all this CEO cares about is the money and they could care Less about any struggling human being. It's not fare nor is it right, no one should be treated like this. This is a disgrace and it makes no cents!!
Greatly appreciate Nyssa for being helpful by lending me her jumper cable and making my vacate process easy. Thanks for your kindness and making my experience at Public Storage great!
Bin using this location 2 years now .. always a great experience. Jennifer is such a nice person. So helpful. Goes above and beyond her dutys . She most definitely needs to get a raise. 🤑🤑🤑🤑🤑 And everytime I walk in she has a smile that will brighten your darkest day. Thank you again . 😁
Jennifer at N 30th near Busch Gardens Blvd is just the B.E.S.T!
Some people really make a difference, This Public Storage is by far one of the best that I have dealt with and the workers surely make a difference, Today I had the pleasure of interacting with Nyssa, She truly understood the meaning of customer service, well organized and very professional, I have dealt with this agent before and each time she was very Wonderful so I had to take the time out to Commend her for the awesome job she has been doing, Nyssa is always working whenever I see her. I remember once I had reported to her about some insect droppings that was left in the hallway and by the time I went to my storage unit and pass back that way the entire hallway was clean as a whistle.
Jennifer was very helpful. She was great helped me handle everything I needed.
Nyssa was the best, very helpful, best customer service
Ms Jennifer was very helpful to me and my dad
Probably the best service I ever had with a storage company thanks Nysa for the great service
Nicole did a super great job checking me in and being efficient!
Very, very courteous and she was very caring and she was directing gave us exactly what we were asking for. Thanks , Jennifer
The lady at counter was very nice and explained everything in great detail .
Jennifer and Nicole were fantastic! Very helpful and made sure I had an easy move in to the storage space.
Very Nice, clean! Mrs.jennifer & Mrs. Nicole was very professional, polite, has awesome customer service.
Jennifer was absolutely amazing! I called her for one thing that wasn't even a problem but she was able to help me more than I could even imagine! I've been a customer since 2019 and I've never had any issues. Thanks Jennifer!
Mrs. Jennifer is a very great person truly understand the needs of her customers and values your concerns come one come all
BEWARE of LATE FEE for the confuse monthly prorate that staff wont explain to you. Regard what they you start, the rate will charge to the end of month but they only take the payment for your next month. (See picture below) So I come in on Jan 28, 2022, they charge for the month which you will assume it end on Feb 27, 2022. However, from Feb 1 to 4, I got 3 calls for late payment after 3 days rent. After talk to manager, she finally explain the proration after 30 min questioning. Staff will nice enough not taking the 3 days payment now. I forgot to make the 10.93 prorate by Feb 27, it cost me 40.93 now. Just beware of this billing system. Billing payment online is not easy either.
Jennifer is very kind and professional person
Had great service and got the perfect storage I needed Jennifer helped me today
Jennifer is the best at what she does. Very helpful , kind and quick in and out!
Jennifer was amazing. Very helpful, professional and friendly. She needs a promotion!
Victoria and Jennifer were awesome. They even helped my mom tech self register online to save money!!!
Angell was very sweet and Patient with me I will definitely be recommending my friends to this public storage
Ms. JENNIFER, was very knowledgeable and professional. Very helpful and a pleasure doing business with her.
Jennifer and Amber were the best very good costumer service
Andrea was so sweet I'm an elderly women and she was very patient with me when she showed me the unit I can't walk that fast and she made sure she waited on me and made me feel like I was important Thank u Andrea u made my day
Jennifer was amazing! She welcomed us and treated us so professionally.She represented Public Storage better than Public Storage itself! 👏👏
I like the arge storage unit but $313 a month is too much especially after I have had the unit for a few years, but I am downsizing and hopefully when we get a home, I won't need them anymore.
Amber & Jennifer were excellent loved there customer service I will definitely come again .
Jennifer & Amber was amazing I almost went to a different storage place but I’m sure I would’ve regretted it. They was very nice and friendly and Amber kept the most beautiful smile on her face I love it here in Tampa already 🥰🥰🥰
Today I had the MOST amazing experience at the Public Storage on 30th. Amber was knowledgeable, courteous and treated the best I have EVER been treated at a storage facility. Greeted me with a smile when I entered and made sure to tell me to have a nice day on my exit!!! 5 stars plus for Amber
Jennifer was extremely helpful and helped us get the unit we wanted at a very respectable price. Glad to have stopped in
Jennifer is a great person very informative & helpful
Jennifer was very helpful and polite I would recommend this storage for anyone in the Tampa area
Andrea was so helpful with taking my payment was such a sweetheart I was greatful for all her up
Jennifer was a pleasant person to assist me and she's very friendly and informative.
Andréa was phenomal great customer service and spoke spanish which was great
This is the best place in town, very polite, fast service and above all very helpful. Please stop in and see Andrea and Jennifer best customer service team I’ve met.
I had a great experience using the storage room at Public Storage on 30th. Andrea and Jennifer were so helpful with the entire process! Very friendly and great customer service! I definitely recommend renting out a unit if you are in need of storage!!
love it here .. Andrea was super helpful and very sweet. made sure i had everything i needed
Andrea an Jennifer gave me great services
Thanks to Andrea and Jennifer taking care of everything I need at public storage on 30th st
Customer service is great Jennifer and Andrea
Great people very nice n patient Andrea and Jennifer
Andrea was such a great help super friendly she was professional and can tell she is a hard worker I will recommend public storage to anyone
Very clean and very professional Amber got me squared away in less the 5 min
11/23/2021 around 3pm. Most rude employee that has being in this place… Thanks God I did emptied my unit.
I LOVED AMBER! 5 star service, thanks for helping me choose Public Storage.
Amber was amazing!! Thanks for being so kind and helpful during such a stressful move
Misty and Willord were very nice made an easy and quick customer experience
Megan was really helpful friendly!
Misty great service friendly services!!!
Misty is great, Everytime I see Her I'm greeted with a smile, and has been always the most helpful,I applaud Her for Her customer service and time.
Im at a lost of words concerning one of yoir employees/representative. Melissa R. is the true meaning of an amazing customer rep. Her genuiness alongside hospitality is next to none. She definitely represents this company in A1 fashion and has been a pleasure to connect with. I can go on and on however overall, shes the best!!!! Thank you Melissa R!!!!!!!
Was pleasantly surprised with this month's Free rent.
Just got my new unit at this storage and i must say the people are amazing and jazmin was such a sweetheart she mad the process easy and simple to understand…… thank you jaz your truly amazing 🤩
My experience at public storage on 30th st with misty and jasmine has been wonderful. They are very kind, pleasant and helpful and made the stress of moving n getting a storage unit more better. Will use them again in the future if I need a unit again. 🥰🥰🥰 Thank u ladies.
Fast friendly very helpful. Very efficient
The rep name Lisa on 30th street was very very helping and polite and was opened thank you for her customer service
lisa was really nice and understanding of our situation to work with us
Miss collins is the best!
Ms. Lisa was very professional & helped me out alot! I really appreciate your kind service! Wish we had more people in the world like you ❤
I was so amazed by Angell's excellent customer service, her professionalism and her ability in explaining any area I had questions about. She was very knowledgeable and made my move-in experience hassel free. I appreciate her making me feel like and appreciated customer. I am so encouraged and glad that I chose this location to store my belongings.
If I had more stars to give Angel definitely has earned them, Angel customer service was great, she was kind, friendly and patient.. Thank you so much
Ashli ❤️! she was wonderful, she showed us the unit, we loved it
Ashli was wonderful help she was amazing n showed us everything we need I loved her
I received EXCELLENT service from your employee, Ms. Jalysa. She was professional, courtesy and very helpful. She did it all with a smile on her face. Ms. Jalysa thank you again.
You know I got stuck at Public Storage with my U-haul and Jalysa was there every step of the way. I could not have asked for better service from a great person
Tamara was a great person. She take care all the process to cancel my account in the storage. She is so wonderful, excellent customer service. I will recommend 100%. Tamara - Thank you again for everything.
Jalysa is amazing to work with. Her customers all speak well about her and now I know why..SHE ROCK
When I couldn't get help, I stopped by 30th and Jalysa helped me solve the issue..She is a great manager for this location
Rent at your own risk do not rent from this place. People are so rude when they are talking to you. Poor sevice over there.
Jalysa is the epitome of customer service
Clean, have carts to help you move your stuff easier.
Five Complete Stars for Kayla Holmes in Customer Service. She was Very professional and answered all my questions. Very calm and understanding tone of voice and I appreciate her thank you !⭐️⭐️⭐️⭐️⭐️ Go Kayla Holmes 😁
Tamara was great and really helpful for what i needed! Great person with helpful resources!
Jalysa is amazing and I love her customer service skills
I received amazing service, and was even able to get my storage unit that same day. Jalysa was of great help, and even helped me find a better unit for a better price for my situation. 10/10
The service was awesome, such a friendly and peaceful atmosphere. Jalysa gave me confidence and assurance that my personal things would be safe and secure. Her level of hospitality was superb! My first visit was "Great!" Thanks 😊 Jalysa
Jalysa was very pleasant, helpful, and professional. Will definitely be choosing public storage again for any of my storage needs. Thank you!!
I'm an auction buyer but I wanna say Jalysa has customer service to a science
Estoy super encantada con la limpieza y atención de este lugar en especial con la señorita JALYSA, GRACIAS LO SUPER RECOMIENDO.🤩🤩🤩
Love the staff
Jalysa is awesome and she is on point with customer service
I tell you I have been late so many times but Ms Jalysa is great to work with and she has compassion in her heart for her customers
Jalysa did an awesome job. Really helped me in need
Jalysa is amazing helped me pick out a good unit
Jalisa assisted me with getting my storage unit and she did a great job!! She was super sweet and resourceful 😊
I came in to ask questions and Meredith was more than helpful. She was very thorough with the information she provided and she has such a friendly personality.
Tamara, the rep, was more than helpful in many ways, including accommodating me with an upgrade when there was confusion over my unit reservation. In addition, she was extremely polite and helpful with my check-in and move-in. I would highly recommend her for any customer-service oriented position in any industry. She is an invaluable asset to Public Storage.
Love it great customer service😊
I know I have posted before about Jalysa but I had to say that Everytime I come to the property, this young lady is always smiling, nice, respectful and polite. You have an amazing employee in Jalysa. We love her spirit
Ángel me trató muy bien
Jalisa assisted me when I first got my storage. She made things very easy as she was so friendly and gave great pricing information. When I returned to turn in my key I was greeted by her again and I can honestly say I will be back if I’m ever in need of a storage and will definitely recommend this location to family and friends in the future. The staff knows what they’re doing and they give great customer service. This storage facility is well kept up with.
Ashli was a great help in finding a good unit and getting everything set up in a timely manner!
Ashli was very hopeful.
Sure it's because of the location and clientele, but I was helping a friend and to come to a storage unit and NOT FIND any dolleys, just sad. Grounds were a whole heck of a lot dirtier than any storage unit I've been to...
I have had good customer service before but Jalysa was great! She went above and beyond to help me during a crisis situation. I would recommend this location any day!!
I had the best experience here. Ms. Jalysa at the 10402 30th location went above and beyond to make sure I had everything I needed and more. Great price, great location. Very satisfied.
Jalysa was awesome
Ashli great customer service!!! Made getting a storage easy..
Ashli was Awesome!
What a blessing!!! This location has been our calm DURING the storm! Jalysa and two other female staff members have truly help accomplish all of our short notice needs to storage. Her customer service is beyond reproach and always delivered with a smile. She is a true ambassador for the company! My spouse I immediately thought...this company must take good care of their employees because not only is the customer service great but the facility is well kept and safe! We truly appreciate the service that has been received and highly recommended this location to anyone in need of storage and/ or a smile! Thank you and may God continue to bless you Jalysa!!!!
Excellent customer service from Ms Tye she was awesome very helpful got me in and out quickly it was a pleasure working with her.
Jalysa the property manager she cares about her customers and she goes out of her way to make sure you are happy. I would recommend anybody to her location, you will be well taken care of. I would like to thank her for all the help
Jalysa was very helpful and friendly. She showed how to access the facility and was very helpful on answering all of my questions.
I'm giving them a five because I've been dealing with them for the last 25 years and I'm always happy
Jalysa is very knowledgeable of the products and services offered by Public Storage. She is very pleasant and kind. She actually turned my bad morning into a great afternoon. I will definitely recommend this Public Storage location!!
Awesome friendly service and knowledgeable .Grounds were clean , area of the unit and the unit. Would recommend!
Jalysa helped me out and answered all my questions! A+ customer service!
Fue excelente atención al cliente y en español .
Jalysa is so kind and helpful!! Highly recommend this location.
THE NEXT TIME YALL DO THAT I WILL JUST TAKE WHAT I NEED AND LEAVE THE REST😁 Because its not worth paying a fee Thats was not own there!!!
Malik & Jalissa are fire 🥰
Every time I come to this location there is someone here that is so helpful and very friendly. Today Ms.Jalysa was beyond helpful and I appreciate her, definitely recommending to family and Friends. Thank you!
Jalisa is amazing & patient
Tye was AMAZING! She was very efficient. Got me out of there in no time, all while holding a smile and being so polite. 🙂
Jalisa was terrific with assisting me from start to finish. When I got to facility's I always pay attention to how people treat their customers and she is top notch. Definitely deserves a raise. Shes showed me 3 units on a broken leg that is healing. I felt bad but she insisted on making sure I got the perfect unit for my belongings. Keep up the good work. Thanks for being so kind
Excellent service, thank you jalysa you were awesome !!
The only good thing I have to say about this location is the lady Julissa who works there and her customer service. As for the rest of the employees etc this location sold everything in my unit during the pandemic I am a disabled veteran who was a month and a couple weeks behind on rent and asked for them to stop the auction and wait 2 days until I got paid. They refused to work with me and told me their was nothing they could do . Mind you I have paid every month since August. They were very unempathetic rude and unprofessional. The district manager was condescending in telling me the pandemic has been going on for a year and time to get back to buisness. As if some people are not still struggling because of the pandemic. My children and I were left homeless because of the pandemic so for her to say as if the pandemic is over is insensitive to say the least. They also raised the rent of ALL storage unit last month out of nowhere. My rent was $80 a month how is my balance over $300 for falling 30 something days behind.? They also sold my unit for less then $100 so that didn't even satisfy the balance. I don't understand how any of this is ethical. All my baby pictures, personal documents, bank statements, birth certificates going to whoever during a time where frauds and scams are at an all time high ..everything gone every single possession my kids and I had left to our name sold. Smh I would not recommend them at all go to a mom and pop storage that will work with you and has some basic human compassion..
Customer service is great fixed my issue with no problems !
Rented a storage unit on 30th st. Jalysa helped me she was great very kind friendly and patient had me ready to go in a clean unit very fast. Best experience ever!
So why I went to my storage and they had it locked and I paided my monthly bill so me and my husband stop the young lady on her way out to lunch but seem like she wasn't to happy but I asked her can you tell me why there's a lock on my unit and it was paid before time? She checked the computer and she said she didnt understand why it was locked it said it was paided. So if I would have came to my storage and no one was there it would have been a problem for me I need to go and get a storage at the u-hale place on 56 anyway cause they go up on the prices they act like they don't want to help with nothing. But anyway my point find somewhere else to go for your storage spaces
Ashley was super amazing. She was very positive & welcoming. Although I couldn't find what I needed here. She tried her very best to help meet the needs of what I needed to store my items. She needs a promotion ASAP.
Give Ms.Jalysa a raise of$100, make it happen, thank you.Otis Vinson Jr
Didnt know I would need a storage but an emergency happened and here I am. Ms Jalysa made my rental process painless and great. Good customer service
Jalysa is amazing. Best customer service. Easy to rent units online or in person. My belongs are secure and safe here. I highly recommend using this place.
Ms Jalysa is the bomb. Her service is on point
Jalysa Was Awsomeeeeeee!!!!!
Jalysa is amazing. She is so patient with her customers. She made my move in very easy and explained everything with great detail. She is respectful and very nice. Her service was excellent. I appreciate her and the great hospitality she shown
Ms Jalysa is amazing. I really appreciate the great service she has given. She kept a smile the entire time and made sure I received the best size unit for a great price. The service was awesome
If every company had an employee like Jalysa, they would never have complaints. She was very helpful in assessing our needs and coming up with the perfect solution. She was genuinely concerned for us and her personality was off the charts. Every company could only hope to find a Jalysa and she really puts the “customer” back in customer service. Finally, you can hear the “smile” in her voice.
Double the price of other storage units
Ashli were very helpful and very polite love her service....
My experience with Ashli was wonderful. She was very informative and provided great guidance in finding what I needed.
Jalysa was a joy to work with. Always positive and on top of things. Both move in and move out were easy and painless. Thanks for making my first storage experience a breeze!
Whitney was amazing and gave me great service
A very good place and very nice people
Jalissa has great customer service! Very helpful & Polite . Such a great person to work with.
I came to the office and Whitney explained to me how to complete the ERental once my money is added to my card I appreciate the service
Good job by Whitney. She referred me to other locations with better promos
Whitney was very helpful I will highly recommend this company thanks Whitney.
Jalysa was a great help if I can give her 10 🌟 I will awesome job and the lady was sitting next to you awesome nobody don't understand like yall great job lady's
Ms. Jalysa went above & beyond to get me a unit! Truly appreciated!
Whitey was awesome, very nice had great customer service. I would definitely recommend Public Storage on 30th
the woman in the front named Whitney was outstanding. if I could give her a raise myself I would she was so patient and helpful with my family and I during the whole chaotic mess with us trying to move and needing extra storage space. She gave us advice about making sure we pay on time and if we want to be stop using the storage to make sure everything is out the day before payment is due because they will charge. she went above and beyond explaining everything in steps and I really appreciate her for all she's done for us. the least I could do is write a simple review for her. Uhaul you have a great one with you.
Ashli was very helpful great customer services 😊
First time using a storage unit and Jalyssa has been informative and helpful. Thanks for the great customer service.
Ms. Jalysa an amazing person you will be lucky if you get deal with her she is helpful and try to do as much as she can to help us thank you so much 🥰 Saad
Ms. Jalysa was pleasant, personable and very informative! She is very patient in explaining any and every question that you have! Moving can be a pain, but she made this part quite painless!!! I appreciate the excellent customer service and professionalism, that Ms. Jalysa provided!!! I will definitely refer potential customers to this location!!! Ms. Jalysa is definitely a valuable asset to your company!!!!
I recently obtained a storage unit from the 30th Street location. Your employee, Ms. Jaylisa was very pleasant and knowledgeable! She worked tirelessly in assisting me in finding the best fit for the items needing to be stored. I will definitely recommend this location and the excellent customer service of Ms Jaylisa, to patrons looking for affordable storage units!
The manager is awesome!!! Thank you again
Great place and manager
My Mom and I have been renting a unit from this facility for quite sometime now. It is always a pleasure seeing Tye. She’s very professional, thorough, and courteous. I would like to work with her only whenever I come to this location.
Ashli was awesome
Ashli and jalysa helped with saving money on my unit today very grateful. Thanks!
Ashli and jalysa went above and beyond to make sure i was taken care of. Explained everything thoroughly. Overall great service
The service was super and both of them was great Ashli and Jaylisa....Thanks very much.
Whitney gave us great customer service! tmThanks!
The lady lala that sits in the front office is very professional. She is very understanding and helps out. She goes over and beyond for the customers. She deserves an award and raise for good customer service. She really helped me out in my situation. Just when I thought I had no hope she gave me hope. Anyone that needs a storage go talk to her she will help you get what you need. Thank you so much for being there for me and. Helping me.
I love this storage. Jalysa was always amazing and helped me out I would recommend to this my family. Thank you so much love god blesss you sweetie.
Very convenience the staff are very friendly especially Jalysa. She did a lot in helping me find my space unit. Thank you very much.
Over the last few years I have seen this storage facility improve greatly. The property is cleaner and well kept. Ms. Jalysa has been especially helpful in addressing my concerns. She is caring, polite and friendly. Thank you Jalysa for all of your assistance!
Fast , Friendly and easy service for my services. Thank you Whitney
Jalysa was awesome.
Great customer service and prices. I will use this location again next year
All around great. Clean & wonderful front desk.
Jalysa was very helpful and made moving in and out of the storage super easy! I would recommend all of my family and friends to store their things here
Jalysa provided great customer to me and my husband. She was very informative and provided thorough details about the public storage space we rented.
The best experience I've had at a storage space.Jalysa was very friendly, understanding and helped me with everything I needed as well as provided better options for my budget. Would recommend anyone who goes to this public storage to talk to Jalysa because she can help you with any concerns or questions you have.
Jalysa was super helpful and very nice. Amazing service!
It's always a friendly experience.
Very helpful, courteous and professional
Personally the best experience I've ever had at a storage facilities. I was able to come in ask questions about the unit and even got to look at my unit before committing. Jalysa took the time out to explain everything to me and made sure everything was great before i left the property. I aspire to be as great of a service representative as her.
do you have a 5x8 or 5x10 available, what are the costs?
Great facility!!! Jalysa (Property Manager) was awesome and went above and beyond to help us!
Representative Whitney was very professional and gave us a great customer experience!!! Thank you!!!
Well run facility. Jalysa provides great customer service!
Great costumer service from Whitney today
Jalysa is a bright ray of sunshine! She is helpful and knowledgeable!
I love this store. Jalysa is the BEST!!!!!
Ms. Jalysa was so sweet and helpful if you need a place to store your personal items check them out and make sure you see Jalysa.
Very pleased with the customer service I have received from the representatives. Made my reservation a while ago from out of state but still needed additional service and the friendly service was always provided with my questions and concerns. Upon arrival to the unit, Ms. Dee was very helpful with our reservation and provided excellent customer service. Thank you Ms. Dee
Ive had a storage unit for 6 years now with them.
Dee was amazing , very nice and friendly and professional. She made our move in experience so easy. Thanks Dee you are AWESOME. Mr. & Mrs. Rivera
We had a great experience. Dee was very funny and professional. Dee made move our move in smooth Thanks:) Dee we appreciate you. :) Stay safe.
When I checked into my storage unit, Dee and Jalysa were extremely helpful and although they were having some difficulty finding me a unit, they did everything they could to make sure I was satisfied, and I was.
Whitney great costumer service
Good customer service from two beautiful ladies dee and Jalysa and they answered all my questions thank you guys
Mrs Jalysa at Public Storage was very PLEASANT AND PROFESSIONAL. I would recommend this storage facility.
I had the absolute pleasure of dealing with Jennifer. She was professional and courteous. She made my rental experience enjoyable. Hats off to the employees at this store for keeping the facility so clean!
I went to public storage on 30th street in tampa today with a friend to rent a storage unit. What an amazing place! Dee and Jennifer are amazing and provided above 5 stars service. I would highly recommend this place hands down. The property is the cleanest I've seen anywhere.
Best customer service I've had in a long time! Dee and Jennifer were very helpful and knowledgeable. The property was extremely clean. Highly recommend this property for all your storage needs
Jalysa & Dee were very helpful to me and grandma. The explained everything well and made sure everything went smoothly which why they have our business. Keep these ladies give them a raise if possible
Thank you so much Jalysa for the help today!!!! I stored my belongings here last summer as well and everything went smoothly. Highly recommend!!
Great place to get your stuff in a safe space with your own car can Go and open when need.
Whitney was polite and helpful. She answered all the questions I had. Thank you.
Very friendly and detailed run through of our storage experience to come. Dee and Jalysa were great and we feel we put our things in safe hands.
The service is excellent, they were very informative and friendly.
Dee and Jalysa
Dee and jalysa are awesome I love them. Teamwork makes the dreamwork......
Dee and Jalysa were lovely and helpful!
Whitney was super nice
Whitney was very friendly and funny
I was helped by clorissa and Dee and they were excellent very kind and helpful went into full details about the storage options and explained to me the benefits of getting a lock and my unit insured thanks too those two ladies I now have my stuff properly stored safely
Whitney was very helpful to me she explained understandably everything that I needed to know about storage and even helpful in taking the time to help me decide even showing me a unit in person that I would think that could be the size I needed to store my stuff.Thanks a million Whitney😘
Whitney was very kind and informative and personal. Got our storage unit without a problem! Very satisfied with the overall experience. Thank you Whitney !
I needed a unit that was in between sizes and was concerned about getting all my stuff into a smaller unit. Jalysa, the employee that was working that day- spent sufficient time with me to make sure that I was happy with the unit I was getting. I rented from this location previously but the level of customer service I received this time was exceptional! Thank you Jalysa for being such a help, being friendly, and taking the time to help me!
Awesome job Whitney
Whitney is nice and wonderful person
Whitney really helped me she needs a raise
Great customer service by Dee Jalysa and clorissa highly recommend
Just moved in and I could not be happier! Communication and ease of move is was outstanding. The most sincere thank you to both Dee and Jalysa. And to Whitney who called me and verified my reservation.
Dee and jalysa were very helpful thank You so much
Jalysa was amazing, made it a very smooth and easy transition.
Whitney did good,she doing her job very good.
Whitney did wonderful with everything and explain everything to detail.
Jalysa really cares!! Very professional!!! Definitely recommend for a good deal and safe clean place.
Awesome people and work with you on payments if you need help!
Whitney was great
Whitney and Tye they were really nice with me and gave me a good service. This store actually calls me one day told me I left my unit open. I really appreciate that from there. That means a lot. That means they care. Thanks for your service
Staff was very very very nice. They totally didn't have to let me use the restroom but they unlocked the main office and let me go. Glad we do business there. And sometimes the small things do matter
Dee was very helpful and worked hard to satisfy my needs. Very pleasant transaction. David Clouse
Easy to deal with and professional, makes it a breeze. See is awesome!
Whitney was awesome! She was very helpful and made getting my storage unit room quick and easy!
had a great experience with whitney today thanks i will also recommend.
Whitney was a great help and extremely helpful.
Great service from Whitney J. Knowledgeable and kind.
I recommend this location over any MS.Dee was very helpful she found me a better rate than I expected was very prompt and knowledgeable
Whitney gave me great customer service! Will be a customer for the foreseeable future.
Awesome customer service provided by Dee today professional and knowledgeable highlyrecommend
Whitney great customer Service
Dee was amazing!!!!!!
After two damaged unit and a damaged tv I am not only unimpressed but will NEVER use public storage again. they moved my stuff to another unit and it got damaged but when they transfer the unit they failed to transfer the paperwork and then refused to pay for the
Lovely ladies Whitney Jackson
Whitney was awesome she took the time and explained every thing to me! Dee was also very helpful.
I guess nobody likes to work at this location and actually be in the office to take care of customers. Made a reservation at this location and when I go up there whomever was working today needed a 3hr break out of the office. How are you supposed to run a business if you aren't there to run it. Called twice no answer. Horrible customer service at this location. Choose a different one.
Whitney gave me the most hassle-free move in experience and was very knowledgeable about all aspects of the renters agreement! Will recommend to friends!
MY EXPERIENCE WAS GOOD WITH DEE AND WHITNEY AND I THANK THEM FOR THEIR HOSTILITY. AND HONESTY.
Will be used in a few days. Moving from Largo to Tampa .people were nice there.
I was helped by Dee and Whitney very great and fast.
Crystal service was very helpful.... patience & accuracy
Whitney and Dee were so helpful and courteous today. We were a walk-in in desperate need of a climate controlled unit and these ladies got us what we needed very efficiently. This location is blessed to have not one but two very professional and friendly managers!
I wouldn't recommend this place to nobody unless you want rats all over your property this place has an infestation of rats and they still haven't Got rid of them.... All Of my property was ruined because they didn't wanna tell anyone that there was rats on the property.
Crystal and Tye were PHENOMENAL!!! I was such a hassle to deal with and they made the commitment smooth. Thank you!
Dee was great and helped so much with getting me the right price and unit
Great people. Always helpful. Clean facility.
Received great service from Dee. She was very professional and polite.
Whitney and dee, great service
Dee was wonderful awesome customer service by her and whitney
Hi my name is Victoria carbonell and I am a customer and Public Storage I'm just wanting to give a good review to Miss Dee she is an awesome lady I have been having problems with my identity being stolen and she helped me to get everything together so I just wanted to let you know that she is the best
Dee customer service
I had an amazing experience with Dee and Francisco!!! Love the place friendly professional!!☺
Yesterday afternoon receive an email of move-out with out me calling or do nothing on the unit. Calling today a costumer service on behave of my son cause he was working and he can’t use the phone to call then and they was okay but they transfer me cause I need to talk with the location and the lady on this location was having a bad morning cause she was rude and she told me, sorry it’s nothing I can do. I ask her if she can check the unit and see if the lock was on she continued saying sorry I can’t. Your son has to call. I understand that but as a courtesy she can go and check. I never going to recommend this again. Call back to customer service they informe the send the email by mistake cause the put the wrong unit number. My son very worry about at work and she can’t help and it was there mistake. Never again using this place 30th street Tampa. I need keep my stuff there for a few months more but after that no more. Thanks for your service and help when I really need it. But people who work at customer service need to be helpful, NOT RUDE.
Crystal and tyresha are wonderful and extremely pleasant to work with. Thank you!
Dee and Ty were so kind and helpful getting our storage unit. Everything was fast and to the point. Dee helped resolved an issue we ran into very efficiently. I highly recommend this location. Ask for Dee and tell her I referred you
Dee was so friendly and explained the best options for our needs. Thank you very much Dee. You are truly an asset for public storage.
This place is well keep, the owner is amazing. If you have any problems just take the time to talk to them. They have a sympathetic heart.
Ms.Crystal and Ms.Tye were without a doubt the best employees ever. I came in last week and Ms. Crystal went above and beyond showing me units and helping me figure out which one is best for me. She was patient, kind and so sweet. I came back today, she went thru the same process, as sweet as before. I heard Ms. Ty on the phone and she was just as pleasant. You need to take great care of both of them and even give them a raise.
I have to commend Crystal for assisting me with all my last-minute needs. She took the time to guide me in the right direction and select the perfect units for my items. She was great to work with!!!
Great customer service and very clean
Becoming TOO expensive!!! Mouse droppings throughout bin, but I see no mice; some chewing seen. Clean hallways. VERY pleasant staff. Enough climate control?
Exceptional customer service! From the minute I got on the phone with Dee, she did everything she could to help me out in a difficult situation. Extremely customer friendly! I would recommend anyone I know to go here.
Came to get a storage and Dee made the process quick and easy. Great location. Uhaul next door!
Great job Ashley
Amazing customer service by Dee. She is absolutely amazing. She deserves a raise/promotion for sure.
I came in really confused and with a lot of Questions. Dee was more than happy to help us with all of our needs and managed to get us an even better deal on my unit! AMAZING customer service!
Dee and the employees stayed open later to help me.
Amazing service, Dee goes out her way to make sure Im a happy customer.. Gives me great conversation every time I come! I recommend this location!
Unit requested wasnt available. We were given an upgrade at no cost. Dee was warm, friendly, and very professional!
Great customer service. No issues and See got me a larger unit for the same price as the 5x5
I love it here! Thanks to Dee. Dee upgraded my unit from an 8x8 to a 10x15 FOR THE SAME PRICE!
Dee was great and knew her info!
Dee was able to help our storage unit and help us upgrade when the storage unit we wanted wasn’t available! Thanks so much
Ms Dee very nice
The staff is very patient and accommodating. These ladies are great.
Crystal and Frank give us more enough help and suggestion during we rent the storage, and we highly recommend guys if you’ve a requirement when you wanna rent a storage.
Had a easy and quick time to check into my storage unit. Was also able to get 50% off for the first month of rent! Very thankful that Crystal and Frank were able to help me out.
The customer service, I received was good yesterday
I came in today to purchase a storage unit. I was referred here by the 56th location because this location has climate control. Everything was fast and seamless. Francisco and Ms. D were very helpful and the customer service was great. Thank you for fast and easy service!!!
Miss Dee is is Great she helped me with everything I needed thank you a buch
Ms. Dee was very accommodating. Very professional. Thank you for your service.
Francisco helped me with all my needs,thanks,they are awesome at what they do!Blessings!
Hi is this place still infested with rats? Date: 6/19/2019
Crystal was amazing! She is very nice and professional. I was trying to make a payment but was running late. She offered to wait a few minutes after business hours so I could make the payment as my unit was going into auction the next day. Very Helpful!
Wow. My first storage unit experience and Crystal and Tamiko made my experience enjoyable and easy. Their customer service was amazing and very much appreciated. Thank you!
I had a awesome experience at public storage this morning, the customer service was amazing and I had to get back to work she seen me a little early than the the time they usually open...
Crystal was extremely helpful and polite. She recommended the Quick-Pak when she saw I was unsure of what boxes to get and she even helped carry it to my car when she saw I was hurt.
Crystal was great! Good customer service!
Great customer service!
Tye was the best very professional and nice property was nice and clean
I have been renting a unit there for about 5 months, the property is always clean. The young lady Tye, gave me detailed information about upsizing my unit...She was very nice and friendly, I would definitely recommend this location if you're looking to store your stuff
Friendly service from Tamiko and Dean!!
Awesome customer service miss Dee is amazing
Jackie from the call center was awesome... When I arrived Dee was waiting with a great smile and my confirmation number, in hand. I was impressed and after having a hard day of packing... her attitude made me feel welcomed. She even showed me a few more options based on what I was storing and I appreciated the better unit that fell under the Sunmer Special. I look forward keeping all my valuables with Public Storage on 30th. And Megan was awesome. All smiles. Dee is an asset to Puvlic storage!
Clean and convenient storage. Staff very helpful and friendly. Used it several times.
Excellent customer service
Crystal was a great help. Professional.
Crystal was wonderful and great customer service
Thank you Crystal for positivity, upbeat personality and assistant.
So I came into public storage to get a unit I have to be out of my place today ASAP and Tamiko is amazing kind and she understood me very well she even help me get a moving company to help me move my things omg she is a life saver you guys are so blessed to have her working for your company thanks a whole lot Tamiko
Walked in right at opening and a really friendly polite woman named Crystal greeted me. I was looking for boxes for moving and she assisted by sharing which would be best based in which types of items i would be moving. Crystal even helped me save money by calling her Manager and landing me a discount. It was only Crystal’s third week for the Company but it didn’t seem that way. Knowledgeable, polite and really nice, she helped my day start off right. I’m now starting to pack and if I need supplies i will come back to this location on 30th street in Tampa!
Tamiko and Crystal gave us awesome services we came to get a unit very detail nice ladies all the way around
Megan was amazing she show me the right space for the right price.
Dee and Tamiko are the best!! They made the process smooth and easy. Excellent customer service.
Customer service was excellent. Dee was very helpful and knowledgeable about the property.
Friendly helpful staff, clean safe storage
Customer service was great and Tamiko was awesome
Don't recommend it to anyone else folks lie there
I recently started renting a unit from this complex and my experience thus far has been great! The property manager (Dee) was very helpful and professional any time I’ve needed anything. They also had very competitive rates for the units as well. I would recommmend this facility!!!
Cece was super nice and professional I will definitely use this storage in the future
I have had bad experiences with public Storage before but was definitely pleased with the service I was provided with today by Tamiko, very pleasant person, personable and a great sense of humor. I’d like to thank her for her wonderful customer service and a great experience, she deserves to be a Property Manager and to run her own facility!
Ms dee was very helpful and so sweet
Thanks for saving me money. Very professional and friendly. Will recommend anyone to come here.
Wonderful service and clear details on pricing ❤️ Ms. Dee and Ms. Tamiko were absolutely the easiest part and best help in my moving process .
Tamiko and Dee were very fast and friendly very knowledgeable and helpful highly recommend
dee sand tamiko very nice and friendly overall great customer service
These ladies was, so cool. A 1 customer service, very polite down to earth. All day laughs, jokes . I will come back definitely.
Very helpful staff, cindy and cynthia opened early for me to get me taken care of, excellent service tyvm
Dee and tamiko were awesome very professional great service
Tamiko and Dee were amazing excellent customer service they made sure my goods were protected
I had a great experience with Dee today.
See made sure to turn my experience from frustrating to outstanding!! She took care of me
AMAZING service ! I ran across a little issue and Dee made sure it was addressed and fixed . Thank you !
My testimony is that public storage cares...especially when it comes to a resolution. They got what it takes 30th n bouganvilla
The office staff there are very helpful, Cynthia was my agent and she did very good for her to be in training. Great Job Cynthia
Dee is amazing she's so helpful and goes above and beyond... Thanks dee for everything you do.
Treasure was fantastic!! Her customer services are great!! She really made me feel very important. A good asset for your company!
This place has great customer service. Treasure helped and did an awesome job throughout the time i was there.
Price was a little more than was quoted on the website (I didn't even think about insurance) but overall, a pretty pleasant experience. Tamiko was very helpful and quick (which I appreciate it)
Amazing Experience!!! Fast Friendly Just Awesome!!! Treasure is The Very Best!!!!!!
Tamiko did an awesome job helping me, she was patient and explained everything very well..
Marry Christmas D was five till to go home an stayed was so very nice an continued for my storage on my behalf of an emergency move 24 hrs I'm on time an going with marry Christmas to all the employees love an thanks to Dee fr Bill William Coleman
Helpful area clean. Nice people
Good service friendly
Tamiko customer was excellent she was very helpful with renting the unit she was very courteous she did not rush the process she answered all the questions with a smile she was just a very helpful representative
Tamiko had so much positive energy (&) lots of information, she showed my storage which I loveddddd (&) she helped me out alot
Tamiko and ms. Dee did a wonderful job and she was very nice to us.
Treasure was nice and provided excellent service
Treasure is very professional excellent service!
The staff here are great, but I would never store anything here......EVER. I helped my mom clean out her unit which she's had since October 2013. Its an inside unit so it should not be subjected to rodents like an outside unit would be, however that is not the case! They have many rodent traps around the facility (not one in the area of the building where my moms unit was) but none of them seem to work or possibly they are full. There was rodent poop EVERYWHERE in her unit! Thankfully the majority of her items were in sealed plastic bins, but the items that weren't suffered. The rodents used everything it could as bedding or whatever else. Literal scratches and holes in boxes, papers, and what was a brand new area rug! When we moved the rug it literally was full of rodent poop and a dead rat! To say they are infested is an understatement! I'm afraid if they rent this place to get rid of the problem, the rest of the homes and businesses in the area will become infested.
Ms dee was very helpful to me n my family in my time of need.she was a big help
Dee is super awesome! Great experiance!
Drena was very informative and nice she did not hesitate to show me units that fit my household size I would recommend anybody to this location.
Ms Dee was very friendly and helpful this is a great place to rent a storage
good customer service very clean
Treasure was a GREAT PLEASURE and a great help! She was very knowledgeable, polite and efficiently fast! She made my visit quick and painless! Thanks Treasure for taking the time to care!!!
I would never rent a unit from them again! The rats are terrible since pat and Melissa not there the costumer service stinks! The rats you can smell as soon as you open the door to enter the building. My daughter literally took a rat to the office and the girl there just said uuugh and gave her a black garbage bag....I guess for her to clean the unit. They don't care about your belongings! As I vacated I met many others vacating also says never will they rent again from them. I had to throw must of my belongs way. See photos.... And they have the nerves to increase the payments.....I guess when one of their employees say out of their mouth they would never rent from public storage because they don't take care of the units I should have listened!!
I had an awesome experience at public storage today with Treasure. I love her personality, she seems really sweet kind hearted and such a positive attitude. She explained everything to me and showed me around the place which made it such an easy going experience. I would definitely recommend this public storage to anyone and to go through Treasure
Treasure was vary excellent with her job she made us feel comfortable shooot we was cracking jokes to lol ohh and dont get her in trouble bc of the golf cart thing lol need to get a 4door golf cart... but other then that she was awsome at her job
Treasure was very helpful with the process of checking me into my unit. Professional and great personality .
Hello everyone I don’t have a exterior and I have a such a wonderful time with Deirdrw where
Great customer service
The customer service there is very professional..I just received major help from Treasure who assist me in every step of the way, thank you so very much
Treasure was great!
Good place. Refrigerated storage. Too expensive
Nice and very helpful!
ok, So the storage was a good experience, but make sure you use the month you paid for because you wont get any kind of prorated or no kind of money back, i had my stuff in there for a week, didn't no i was getting my home soon, ask if i get anything back, NO NOTHING. use the month you paid for. other then that they ok.
It's Awesome when someone that doesn't gets stressed can multitask. Great Customer Service .
The staff are very nice and professional thanks Lula!!!! 😊
Dee was extremely generous and was able to assist me with a sale they had on the storage and I couldn’t be more happier thanks Dee you were a sweetheart.
I had no issues storing my stuff here. Not too busy (even during August), good hours and super helpful staff. Dee was able to get me a great deal on a unit I needed for only 18 days. Definitely going to use this place again if I need to move in the USF area.
I had some great help at this location. I had reserved the wrong size storage but the young lady Treasure helped me quickly find a unit suitable for my needs. This was my very first time renting with a storage place and if I ever have to again I’ll definitely come back here. Very good service, smiling faces and just good people. I would recommend this location to anyone. Go see Treasure and Dee if you need a storage you won’t be disappointed.
Had a great experience and great and easy customer service. Treasure was amazing and was great help! She answered all the questions and made the process very smooth! I would defiantly recommend this location and treasure is great!
Lula, Dee, and Treasure!!! Great staff!
After a hetic day and dreading to move it was very refreshing to see Treasure and Lula's smiles and egarness to help made it so much easier for me today...Dee helped me determine the size of the unit I needed and made sure I was charged correctly. I appreciated everything.
Dee helped me with my payment options and she gave me the best deal. Treasure was a another great worker she showed me what was the best for me to get. Lula she helped me with let me know how I can move my stuff here. Basically all these girl were the greatest workers ever #thebestperfromingteamoutthere
The staff was amazing the service quality was exceptional aswell as, Lula's speed and attentiveness was phenomenal. I also have to credit Dee and Treasure for their compassion in my situation the overall service was Good.
I was assisted by Lula and she was a delight. She helped me quickly and efficiently and suggested a unit that was perfect for my needs.
Great customer service
Lula is awesome and so easy to talk to. She explained everything very well. I recommend coming here
Lula gave me the best deal and she was nice and sweet
Lula: Awesome, very cheerful. Dee was very helpful as well. My first time and I’m very pleased.
I was assisted by Dee and Lula and they were both very personable and helpful people. The area is nice and I know my belongings will be more than secure here. When we finished up, Lula even walked me out to my car in the rain with her umbrella.
Worked with Dee today and she was fantastic, very helpful and friendly. Grateful to have had her helping me. 10/10 recommendation
Dee was extremely helpful and respectful, had a wonderful experience with her. 5 star service
Spoke with Dee and Jennifer. They were amazing!!! Walked me the other whole process. Explained all my options. And made sure I was 100% satisfied with everything. Highly recommend!!!!
Dee &Jennifer are very helpful
Dee and Anita were so helpful. Found me the perfect unit and I was in and out in minutes. Facility is immaculate.
Went painlessly Anita De waited on me!
Dee and Anita were awesome getting me in my unit and during the registration process.
Thanks Dee for helpful service Reservation was quick and efficient!
Do you have any units available right now?
Anita is very helpful and understanding . She communicated everything i needed to know . Dee was patient and helpful as well . Definitely will be back . I highly recommend
How close is this to the University of South Florida?
Everything was okay just don't like what time do they close so early
The service was wonderful! The staff made everything very easy and were both friendly and caring!
Absolutely wonderful she helped me out so much thank you Miss dee
Dee gave great customer service highly recommended
I search for public storage online and found the Public Storage off of 30th Street Miss D which I didn't know that she was the manager had a very sweet personality and walk me through the property She went above and beyond and gave me quality and fair service The prices for my storage space was very good Thank you Public Storage 30th Street Tampa Florida
I stopped by to put a few things back in my storage unit and my key wouldn't go back in my lock. I thought I was going to have to purchase a new lock from the facility. Felicia & Pamela saved the day and were able to get my key back in so I could lock my unit and saved me from making an unnecessary purchase.
Rats eat up your belongings
Dee was absolutely amazing, Helpful, and took great care of me..
Excellent customer service. The process was easy and the deals were great.
Dee got me a good deal today. Really glad I chose here!
Ms Dee was awesome and had the best customer service ever
Dee just got me a great deal today awesome!!! Thanks for all your help!!
Jennifer and Dee are very helpful and knowledgeable they take great care of their customers
Dee is very helpful awesome customer service skills
Dee The Property Great Customer Service Great Personality knowledge of All Services If You Had 10 Stars She would Warranted Great Employee!
Girl my Ms. Dee at public storage got me a super deal... She's a blessing
DEE IS SO NICE😁
Great service and convenient
Great service friendly staff clean and Secure and good prices.will come back again if i was not move out of state. And please understand if the staff are out to lunch please let them eat their human too we all need our lunch break
D. was excellent
Dee was extremely helpful and made the process easy for me since this was my first time doing this on my own. As a service member of the armed forces she made me feel special and accepted & I know my things will be in good hands here.
Exceptional customer service especially from Dee and Felicia. Thank you!
I have a couple things to mention here. One, Public Storage worked out to be a very good place to store my valuables. However I am rather disturbed over what I just received in my mail. Lets just say things didnt end well because of a disaster on my end and my belongings were auctioned off on Dec 29th 2017. I owed $662. Given there were plenty items worth well over $5000 and I know they didnt just give it away, they still put me in to collections for the previous owed balance of $662. I am calling their collection svc Allied Interstate in the next few minutes to address and I hope I do not have contact to PS directly to resolve this issue. I lost all my belongings, keepsakes, memories, appliances, clothes and so much more. As a result of the letter I just received and knowing they made money off the auction, I am giving Public Storage a BIG FRICKING "F". After speaking with PS collections, I come to find out they auctioned everything for only $10......TALK ABOUT INSULT TO INJURY. Public Storage took all my bargaining power away by selling LITERALLY all of my possessions, but they still want their balance. Ahhhhh.....maybe you all should have worked with me on this one. As a result, not one dime is leaving my pocket if I ever have a dime again. SICKENING! FYI If you only received $10 for my unit, then you might want to go after you district manager Phil Akin. He refused to even bother speaking with me when I could. Send him a bill for any outstanding balances......After some additional thought, I truly do not believe only $10 was received via auction. I believe that is a lie, and I am going in to what part of the state investigates these practices and report this occurrence.
Just opened my storage with them!!!!!Dee was an awesome assistant with everything thanks again..
RATS RATS RATS RATS!!!!!!!!!!!!!!! THIS PLACE IS HIGHLY INFESTED NEEDS TO BE SHUT DOWN AND I HAD AN INSIDE CLIMATE CONTROLLED UNIT.... 000 STARS!!!!!!!!!!
Great facility, Jennifer is always helpful and friendly.
Thanks so much dee very helpful
Such Clean a nice storage place well kept and well maintained thank you so much Dee for your help and helping us find the perfect place to store our stuff!!
Dee was very professional and knowledgeable.
Great service great customer skills of love the hospitality took time out to give me everything I need the in and outs of I love this place
First off when I got there the computers where down and no one had my reservation.. fee worked extra hard to find my reservation and get me in and out the door... she did the paperwork extra fast and explained everything so good.. it’s great customer service here by far the best storage company I’ve found and FANTASTIC STAFF!
De e and Jennifer are awesome thank you for all your help.
Nice staff, but whats with the increase of the rent, nothing was upgraded to warrant the price increase what so ever! There are to many storage facilities for any of them to be charging so much as they do so it has to be a racket. Whatever I'm out of the storage extortion business watch out folks!!
Can u come to your storge anytime
The place smelled god awful and that was because of the rat traps they had set up. Which did nothing because there was a dead rat in the unit. There was also a small mouse that was still alive in another unit that was running around. There must have been more because there were rat droppings everywhere.
Full of rat's
Melissa and Jennifer are two lovely ladies that help me in my storage necessities. Strongly recommend this location.
Melissa great customer services Thanks alot
Very much Infested with rats and everthing which is in plastic bags felt like it has some type of grime on them but nothing was damaged .BE AWARE THIS IS NOT PRORATED IT GOES UP EVERY MONTH .my first payment was $75 .now this month its $200 for having my things on there for 4 months something is wrong here
Decent storage place cleaned my closet out the night before the first went in the first thing in the morning they demanded I pay for the day and were hounding me for $2 lol
Hated the place, infested with rats and took no responsibility for the damage
After keeping my household items in the storage for about 6 months, I come back to to find out it's infested with cockroaches, silverfish, and RAT droppings! Not only that, the rats have chewed through most of my furniture!! After loading most the items into the uhaul, turns out a whole family of rats have been living in my MATTRESSES, and they all jumped out and ran into the storage next to mine! I spent the day cleaning the rat poop off most of my personal belongings, then having to open ALL of my family's boxes finding small cockroaches infesting my items. The facility seems like they know they have an issue due to traps being laid out everywhere....
I booked an online reservation, and was given a price of $26.00 to move my belongings in, get to the store to sign the contract, and was quoted a price of $59.20 due to "insurance and purchase price of lock" these prices should be included in the online quote. That is false advertising. Definitely will not be renting from there, and will inform everyone I know of the price gouging tactics I've seen.
Property is clean, freddy was helpfull, had to get the rental truck back, he got me in and out quickly. Freddy did a great job.
Freddy was great.
DON'T RECOMMEND!!!! I used this storage Facility for almost 3 years,(outside small unit) .They increase my rate 4 times within a short time frame. I vacated (7/29/2017)and my unit had mice droppings in my belongings and the entire storage unit..After cleaning it out 5 dust pans full of mice droppings I asked the office about it.They are VERY much aware of the problem at this facility and stated yes it just happened all of a sudden.The problem I have with this facility is they can go up on my unit 94.56 but couldn't inform me of their rodent (mice) infestation problem.I advise anyone to NOT used this facility on 30th St And those that are using find another storage unit to use. . I am very upset.Noone wishes to bring mice to their residence after using a storage unit to store you personal belongings and small furniture. I repeat don't use this place!!!!!
Nice and safe
Warning. If you care about your belongongs do not bring them here!!!! Ok so to start my husband and i rented the biggest storage space they had. We moved our entire life into this place until we could buy another home. We paid on time every month with an exception to 2. Every 6 months out rates increased from 167 to ultimately 250. By the time we were done 2 years later. What we found when we opened our storage is that rats had crawled over top from another unit and destroyed everything we owned. Luckily I had a memorial box for my son who passed away as a baby and that was not damaged by the Grace of God. But everything else was ruined. All of our beds 4 in total, our couches, stirage containers, shelvings, our winter clothes that I didn't have space for, desks, pictures, my kids toys and games, exercise equipment, household furniture, everything gone and damaged with either rat bite marks and chewings,down to rat droppings on everything. Now we paid for insurance, but if you dont have the receipts for everything they only give you 20% of what they feel you are owed. Now the value for my entire life and my families belongings we got a total of $250. Which barely paid one month of storage. Please do not bring your things here. They do not care. They allow people to bring in food and store them and dont repremand them if they are caught. My entire life was rotted away by this place and they took everything I trusted to them in their care and it was destroyed but hey i get a whopping 250.00 back. This is a warning to you please care about your stuff and dont bring it here.
This facility has a huge rat infestation problem. The staff is aware of the rat problem and continues to rent units to individuals without disclosing the problem. Large amounts of furniture and boxes are being destroyed by the rat infestation problem. I spoke with the manager and she stated she is trying to fix the problem but is not being honest with the people purchasing new units on there property. A large number of individuals units have been destroyed and have had to vacate these public storage units. Please be advised.
Real bad rates
After my previous review I spoke to a district manager who corrected the confusion about cutting the lock, besides the confusion I really can't complain. Great staff! Great location!
Melissa was awesome
Melissa and Jennifer where excellent.
Edited::: Planned to move out on April 12. Was told my unit would be prorated and it's not. They are making me pay for a whole month when I'm not using it the whole month. This company is nothing but a bunch of theives and I will never use them again. Edit: District manager called and prorated the last month. If all goes as promised, I will change my rating to a 5-star 🌟
The service that I received from Melissa was simply superb! She was so friendly yet professional...she made sure that ALL my needs were met & questions answered. Even when I had to come back to downsize she took control of the situation from beginning to end! I'll definitely always use & recommend Public Storage for your storage needs!
Melissa is awesome.and Alla is great too..
Melissa, the woman at the front desk, and the staff at this location were SO helpful and kind! I was in a terrible situation in which I needed a unit on the spot and they were able to help me out in such a stressful time. She was incredibly helpful and gave me AMAZING customer service! I have never felt so welcome at a storage unit!
I went in to pay for my unit and the ladies Aeneas and Melissa were very helpful. Both ladies were cheerful and made me laugh as we chatted which was much needed as I was having a rough day. Highly recommended.
Melissa was great. From the start the process was made easy! I would definitely recommend friends and family.😀
Melissa and Jennifer were AWESOME!!! Very convenient,reliable, helpful and price was great!!! I will ALWAYS use them for any storage needs. You guys are great and I truly thank you over n over for you wonderful and excellent respect,professionalism, and the help you assisted me with. Moving is chaotic, but you guys made it so much easier and less stressful. Thank you again!!!!!
So far so good. Very nice staff.
Melissa had great personality and her customer service was on point!! The unit was very clean. I would recommend to all my friends!
horrible place. get stuff stolen and the surveillance don't work
Great service and location, my vehicle was parked there for several months with no problems.
I had a excellent experience. The manager Melissa was extremely nice. She did everything she possibly can to make everything go well. She deserves a raise for doing all she did. I can see I'll be staying with this storage company for along time when I need to store something
Always raising fees without telling the customer
AS CUSTOMERS, WE DEALT PERSONALLY WITH THE REPRESENTATIVE "JOSE". HE IS THE GO TO PERSON FOR EVERYTHING! ABSOLUTELY HELPED US OUT WITH ALL DETAILS IN THE PROCESS. THANK YOU JOSE', AND BLESS YOU SIR! CD & MW
Melissa's customer service is paramount! I highly recommend this facility!
Staff provided me with excellent customer service. Grounds and units maintained well. I would highly recommend this location. B Saunders
I only used a storagreat unit for one month but the staff (Melissa and John) were both extremely nice. The units are clean and we'll maintained. Couldn't ask for more. Thanks public storage on 30th.
Above and beyond customer service. The ladies there are great at accommodating your needs.
Freddy did a great job very professional
Freddy did great job. Would recommend this property. Thanks freddy
This is the place to go if you need a safe place to store your stuff. They have friendly staff that are always ready to help. Melissa is the best!!
Great service from Genesis and Melissa!
Melissa is quite good at helping and answering problems. Nice service! Go get one free strong lock after renting a storage!
Genesis and Melissa were very helpful. The service we recieved was excellent and the property is very clean
Freddy did a great job with helping us! He's so friendly and was really helpful 😁
Melissa and Genesis were very helpful. I had no problems while renting here and I will use them again. Everyone was very nice and understanding
Genesis and Melissa were super helpful in getting me my storage unit, showing me how payments and accessing the unit worked, and providing me assistance with any issues I had. Glad I chose this location and was happy to work with Genesis and Melissa.
Great customers service. Melissa and genesis were very nice and polite to us
When you think of Public Storage on 30th you think of Melissa because she takes care of all the customers needs and she makes sure to go well beyond any expectation to make customers happy. She needs a raise!!!! Thank you for your hard work
Melissa is a nice person and service there is really good!
I go to many Public Storage locations every month for my business. This is one of the best. Melissa and her team are great. Service with a smile always. Property is clean and prices are great. 5 stars. If you need storage, rent here.
One of the safest and secure places for my items. I live in North Carolina and trusted the security from afar. Mrs. Melissa was the kindest and most understanding in a time of desperation for my family. Thank you for everything PS?
I've had great service and they are very nice workers.
Freddy was awesome, greeted me was friendly made me feel welcomed. Answered all my questions. Would recommend this property 100% thanks freddy.
Genesis is dynomite. She is a very pleasant person who made me feel great for storing with Public Storage. Good hire.
Melissa and Freddy rock! This property is always clean and the prices here are great! Service always is friendly, push carts to use to move your items..5 stars for sure.
Management staff really great to work with. Clean, well lit, helpful. Will use again!
Customer service was excellent, easy access, multiple payment options.
Melissa and Genesis helped me when I really needed the assistance, great experience! Thank you guys
Melissa... I was satisfied by her work
I went in to buy some boxes for work and was greeted by Melissa. She was super friendly and helpful. When I need storage I will come here for sure. Great service with a smile and very knowledgeable for sure.
Genesis & Freddy are awesome
They did a geart job, very Good salesman good Customer Service
Briana and Grace were very helpful today. They explained everything thoroughly and gave us the best rate. They were patient with us and nice.
Briana and Melissa are top notch Customer Service Professionals. They are pleasant, down to earth, and easy to work with. They made getting a unit a breeze. If your in the market for a storage unit come to Public Storage on 30th.
Briana was very helpful and knowledgable, she gave me a tour, told me all about the materials and supplies. She had awesome customer service.
Briana and Melissa were very pleasent to work with. Brianna was very patient while attempting to assist me. I left with a smile on my face!!! 😊
Melissa and Felicia made the leasing process nice and easy
Melissa was great I called her with some questions and a problem I needed help on. she was able to answer me and then today when I came in she new exactly who I was and continued to help me and my mom with our issue in no time I will go back and only speak with Melissa. Thank you!
Aila was very helpful and happy person.... Nice to deal with. Storage units very clean . Thanks Aila!
Latifah from the 30th street location was very nice n helpfull.She had a great attitude she made me feel welcome,I would definitely recommend anyone to come this location.Latifah was the best👍👍😃😃
I am a recent graduate of USF and needed to use a storage facility to aide me in my moving process. I used the Public Storage located on 30th street in Tampa and was delighted to be helped by the representative, Melissa Rogers, who was extremely knowledgeable and welcoming. Should I ever need a storage unit for any reason in the future, I will CERTAINLY use this Public Storage again!
Angel, Melissa, Felicia were all very quick and helpful!! Definetly recommend!
Very pleased with the staff there. Freddy went over the rental, answered all of my questions and concerns. Didn't try to rush me, took his time. Made sure I understood everything. Property is clean, looks secure. Would recommend this place.
I needed some packing supplies and Freddie helped go room by room to make sure I had everything. His help made my move so easy. Thanks again for the help. Highly recommend.
I'm very please with this Public Storage facility. I was making a very stressful move from Baltimore to Florida. I was nervous about renting a unit online without visiting a site, but decided to try my luck and make one with Public Storage. After calling and discussing my storage needs with a Public Storage representative, the facility I was interested in called me promptly to discuss meeting and seeing the unit. When I arrived the facilty, a representative named Freddy explained to me what my options were and helped me decide on what was best for my needs. I was able to get in quickly and get my storage needs met. I was especiallly pleased with this since it helped relieve the already stressfull process of moving across states. I would reccomend Public Storage to my friends and family and am very please with my experience.
Melissa at the 30th Street Was ABSOLUTELY PHENOMENAL!!! I was in a difficult situation but she did everything she could to make it work and still do her job effectively and efficiently. She tremendously exceeded my expectations with how courteous and friendly she was thru the whole process even with the couple hurdles that got in the way. Melissa is an outstanding asset to your company and I do hope you extend to her the utmost praise and reward for her work. There are very few people who still care about other people even tho they are providing a service, she is one and greatly appreciated!! -K.B.
clean property and awesome customer service five stars
What can I say , moving is so stressful...the moment I met Melissa, she calmed me down and answered all my questions, she knew the size unit that was perfect for me, the price was great and I can never thank her enough! Melissa you are the best.... Thank you!
Tammy is a wonderful person with great customer service.
Tammy was nice and helpful and was kind
My experience with public storage has been awesome fromd day one. Tammy and Melissa and the entire staff rocks!
Melissa is a wonderful person and worker and she has been working with me and making sure I leave with a smile and making sure I don't lose my unit.. She is an awesome individual
I had such a great experience with Tammy she is such a wonderful person and very nice. I would recommended this storage place to anyone if she is working.
Tammy and Melissa are two of best public storage has to offer every time I make a payment it is very wonderful Tammy is well what can I say 💘 she is thebest
Mrs. Tammy was awesome! thanks so much!
I love the customer service at this store Tammy was great and very helpful also this store was the cleanest i have ever seen good job Melissa i will recommend to all my friends and family.
Tammy was sweet and my puppy absolutely loved her! Thanks Tammy for the great experience!!!
Melissa, your customer service rep, was very helpful in assisting me in finding a suitable space for property. A+ service, thank hun.
Awesome thanks Tammy and Melissa....
I was@ the storage on 30th street and Tammy was very helpful & friendly,keep up the good service
Tammy treated me real nice today
This place is a joke! Beware. All payments are due on the first. So someone please explain to me why there is a lock on my unit on January 1st. No one can because the office is closed. I guess it's just too bad that I would like to use my unit to store Christmas items today. This is just the last straw. Last month I was called and asked why the lock was still on my unit since I vacated. I was immediately brought to tears thinking all of my items were gone. I was told that someone would call me back and let me know what was going on since I had NOT vacated anything. I had to follow up the following day as no one ever contacted me. Thank God my stuff was still there but now I'm fearful again that my stuff has been tampered with. I'm moving out as soon as the office opens tomorrow. If you care about your stuff don't store it here.
Tammy and Melissa are wonderful they have been a complete help and wonderful service.
I inspected several storage companies in my area.....Public Storage 10402 N. 30th st in Tampa was the most well taken care of units.....My representative , Tammy was courteous, efficient and a great sense of humor ..... (if I were still in business I probably would have tried to steal her away.) I would recommend these units to anyone needing storage space.
Wonderful facility- Tammy and Melissa are the best
Helpful staff, great experience would definitely return
Melissa was very very helpful. Loved the service
They were pleasant, the place was clean, they gave me a follow up call and my inquiries online were addressed quickly. I recommend them for any storage needs.
Grace was a excelent assistance on renting my storage unit keep up the good work
Clean friendly and always available. I will never go to another storage if it isnt them.i especially like pat.she is helpful and polite
My experience was very good . Your Manager ,Pat is so helpful and friendly not to mention explains all the things that you are being charged for. She keeps this property very clean and see no trash on ground or in hallways of units. There is nothing bad I can say about this location except she needs to STAY Nan Hoskins Tampa, Florida
Close to closing time and ms Shirley and ms pat stayed and went above and beyond to accommodate and they helped the other people, staying after closing time stellar service ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ infinite
Mrs. Pat is awesome very helpful i will always be a public storage customer.
I received great service from the time i stepped in to the second i walked out. The process was quick and easy. I even shared a few laughs with the employees while i waited. The new unit was clean and ready to go. I would definitely recommend others to this property!
I've been with 30th Street public storage for a year now. The staff, are helpful and courteous. I would recommend 30th Street public storage to everyone .
Clean, polite, very friendly, great smiles, all around great folks with Pat and her super sweet personality.
Pat and Tammy were a huge help when I went to move all my stuff out. Very great staff and I would definitely recommend this place to someone else.
Tamm did an amazing job!! She was very helpful along with Pat!
Staff make this location, thanks ladies (they like chocolates!)
Pat is very knowledgeable and helpful.
Awesome personality from pat she's the best
Everything about my experience at 10402 N.30th Street's location was exactly what any customer would want. When going there approx. 2 months ago Pat was very helpful and had a great smile the whole time, while obtaining this space that I needed. She insured me that my vehicle was very secure and informed me of all the security that was in place. She also made sure that all my questions were answered and to not hesitate to call if I needed anything. I am a restaurant server and I know what top 10 customer service is (I've been doing it almost 10 years); I am just saying this to say that everything about her true, sincere and WONDERFUL customer service skills made her a 10 and she truly knows what is takes to please the customer on an expert level. I will most definitely recommend this location to any and everyone that I know! Thank You Pat for all you've done; I really do appreciate your customer service!!!! P.S. I don't want to forget Brad because he was also very AMAZING. On my second visit a couple of weeks ago, his customer service was Excellent and he made sure that everything was explained in its entirety. Brad made sure that all of my concerns were answered and also insured me that keeping and having a secure and clean property was 2 of their top priorities( just as Ms. Pat did), which would show GREAT customer service! He had a very upbeat personality and really made me feel that I was being taken care of in a very sincere manner. Thank You Brad also for having that true, real spark in pleasing myself and any customer!!!
Pat is great and her crew
Tiffany, Ron and Pat were very helpful and outgoing, they help me pick the right unit and it was quite entertaining the registration. They give me tips to pack and stock my items. Explain very throughly the paperwork. The unit was well clean and it was all I needed. I do recommend the service.
The woman working at this location was incredible helpful and courteous every time I was there! I had a great experience at this location.
Awesome storage site just reunited with them they are great friendly customer service pat is the best and will get you what u need with the price that's right and affordable for u
Ms.pat have good customer service skills. She's polite an helpful
Staff was professional and approachable. Property was clean.
Pat is great. Facility is clean. Great place to store your stuff.
Nice place but a little higher than other places.
I had an AWESOME experience. I was first greeted with a warm smile by Jose as soon as I walked in & he helped me with all my concerns & was very friendly, polite & very empathetic. Soon after I met Pat who gave me a warm greeting & reassured me that everything would be fine like your mom would. She stepped right in & assisted Jose right to the end. I even had the pleasure of meeting Brian the District Manager who gave his stamp of approval on the unusual situation I had & they worked with me. All them were extremely professional & never told me no but gave alternate options & solutions that worked. The grounds were kept neat & clean. I have uses other Public Storage locations from NJ & in other areas that I have lived but I would recommend this location to anyone.
Excellent!!! Pat was great and very courteous, as well as Jose.
I went on a Thursday to rent a 5 by ten unit. And Pat was the one who greeted me and she was very pleasant to helping me with securing my storage unit. She took me to see my unit and it was exactly what I needed. So we went to back to office and we did all the paperwork to which she went over it with me and she was nice and very informative on what she was explaining to me the paperwork in detail. Pat is a real extremely nice person and Public storage is luckily to have someone of high caliber. Thanks so much Pat for assisting me.
The location is conveniently located and comes with excellent Customer Service. I appreciate the Staff (Ms. Pat) who put the Customer and their needs 1st.
I went in last minute to find a storage and they helped me measure the unit to make sure my largest item would fit...and their system was down but they had already called another public storage to help get me all set up and process was easy and both young ladies the manager and the nice young lady who helped measure the unit were speedy given the circumstances. I will definitely be a public storage customer for life...thanks ladies.... as of April 2, 2014 i have upgraded my storage from a 5 by 3 to a 5 by 5...akia was very helpful in giving me the info i requested and was very friendly when it came to my 2 year old son asking her a billion questions...and miss pat is the best around...always helps if i have a question and continues to contact me and make sure everything is ok with my unit and is always a phone call away if I have concerns...i love this place..i even conviced my brother a uhaul person to switch and he gets his new unit tomorrow... happy and proud public storage user
The staff is very friendly. The area is really clean and very convenient.
Storage facility is vey cleanand very secure. Staff are very helpful and pleasant. Would never considering using another.
Great i love the services autumn and pat provided for me and the details were broken down well with no hidden fees involved.......love it
Loved it. The experience was very nice and friendly. The property is very clean and well lit.
Very nice, helpful and efficient
it was such a pleasure to come to this place.
Great customer service
I appreciate Pat so much, she always call me to give courtesy calls on my bill when its due and how I can avoid late fees. When I go to the storage unit its always clean and nice. Thanks so much for this opportunity to express my opinion on how I feel about where I do business and the friendly atmosphere here at Public Storage.
Pat rocks! The staff is Amazing
Staff here is amazing! The woman who was working today, Pat, was so helpful and helped my boyfriend and I get our storage set up, as well as our friend's storage. Facility is clean and well taken care of. Love this storage place!:-)
Pat is always willing to assist us with our storage needs. She makes everything as simple and stress free as possible. Yesterday we needed to consolidate our to units into a larger one. She got it done efficiently and quick and as always,with a smile on her face!
Pat at this location was great! She stayed late to meet us to do our paperwork and helped us get settled in when she could have easily told us NO! Very hard to find great people like this in many industries! Will recommend this location from now on! THANK YOU PAT!
Pat is always so helpful, but today she went above and beyond, helping us before they were even open for the day. They are always friendly and the climate-controlled facility is spotless.
Thank Ms. Pat and staff for all of your help that was above and beyond the call of duty.
The staff at this facility is awesome, very friendly and helpful. The property is kept very clean and well maintained. Their communication with customers is excellent. I am very pleased with my experience with this public storage facility!!!
Excellent staff; always courteous, friendly. The facility is kept clean, carts available, and secure. Grounds are monitored therefore you have peace of mind. In the past family members have used them as well.
I find this property and the managers to be wonderful. I popped in with all kinds of questions and they took the time to answer all of them and provide additional info that I hadn't yet asked for. I then followed up with a call and again was treated very professionally. They even called before my check in date to ensure all was on track and then check in was great. To me a good property and great customer service is what puts this Public Storage at the top of the list. Thanks!!
The staff was very helpful. They showed me a few different sizes to look at and they were friendly. The facility is clean and well taken care of.
Very clean property. Staff was very friendly and welcoming. Pat and Jacob were great. I would definetley recommend this property to anyone who has storage needs.
The staff is great and helpful. The facility is clean and well taken care of.
Super helpful staff and lots of security measures!