Public Storage Self-Storage Units at 8421 W Hillsborough Ave, Tampa, FL

I rented the space online at a great price, checked in online super easily, and got everything squared away easily and quickly.

I do reviews a lot, I'm fair and practical. This is literally the first HORRIBLE/ NEGATIVE review I've had to write. This place, where do I start, the app has error 404 reports for the documents you need to view. The amounts owed are different than the amount shown in the actual computer (if you call an employee) ,my gate access code didn't work when I was told the issue was resolved. Liz, the manager didn't seem to get involved once she returned from being gone. And, GOD FORBID YOU TRANSFER UNITS. THEY WON'T HONOR A PROMOTION THAT WAS ALREADY GRANTED. So, tread lightly guys.

Amazing customer service! The self service Kiosk is cool and the live help was great. I got a follow up call asking how it was moving in. Really appreciate their help!

Nobody at this location. They are across the street at the other one.

Liz is great, keeps both properties very nice

Liz was extremely helpful I went to her big location and she didn't have the size I needed so she helped me do the rental for this property that had exactly what I needed, thank you Liz

Rosemary was very helpful and professional in completing e-rental. She deserves a raise. She has great attitude and she makes the customers comfortable.

These folks are lovely and kind to deal with.

Very nice staff, great service and pricing

I went in the store about a week ago & was helped by employee Sylvia. She was super nice & friendly which made my day because im recently divorced & it was nice to have a nice interaction with someone for a change with so much uglyness going on in this world. Anyway thanks Sylvia for being so nice & helpful!!

I recently went into this location inquiring about a storage unit. Sylvia assisted me with all questions. She was very polite, helpful and professional. I greatly appreciate her customer service skills. She has went above and beyond to make my visit worth every minute.

A great deal for storage units and the property Manager Liz is very helpful.

Rented a small unit completely online! I just showed up w the passcode to enter gate and my lock was waiting for me already inside my unit. The unit is only 5x5 but is like 8 ft tall so you are able to go high and stack to get the most out of your space. Also beware that though it says 1st floor my unit is unlt accessible by using a provided 3 step staircase. So for some might not be feasible for your needs bc of it being almost 5 ft off ground. But it is very clean and well lit.

Shelley was awesome!

I like this place

This place is horrible I rented a unit and when I took my stuff out it was all ruined mold infested with ants and roaches there is a serious water leakage and all storage units around mine are infested as well. I would never recommend or rent here ever again. I've had to throw away so much of my stuff due to damage. Horrible experience

Shelley was extremely pleasant and helpful! Also, she was very professionall and I think she should get a raise!!!

Ms. Shelly was extremely helpful and wonderful.

Shelley was very sweet and helpful.

Shelley helped me a lot and she was nice!!!

Have been at this storage for a long time and the manager ,Shelley, has ALWAYS been so helpful and courteous!! She is the BEST at customer service that is why I rent here!!

Shelley helped me do much and I am so very grateful to her ! She was kind and very polite and gave me all the details!! I would recommend Public Storage especially go to Shelley!! She will treat you very well!!

Shelley was terrific!!

Muy practico y funcional

Shelley is such a great person nice and friendly

Shelley was very professional and explained everything!! I would recommend her!!

I went to public storage today and was helped by a kind person named clorissa thank you for all the info and all the help I was honestly surprised they was still opened during this weird time in the world 👍🏼

Great facility as well as the manager was very helpful.

Friendly professional she is really nice

Clean and rep was super nice she answered all my questions and made navigating the property very easy for me. Highly recommend!

Great customer service, staff do everything they can to help you out before you leave the lot. I will continue to go to them if I need to rent a U-Haul.

Great people good service. But if you rent please dont forget to pay for locker be adult about it ok. Or people like me will buy it when u dont pay for 4 months

Shelley was very informative and great customer service!

Public Storage is not bad but they keep picking up the prices for some reason I don't know but they're very costly now recommend something nearby if you can afford these people

Shelley was amazing! Such a great help with the process of getting my unit. I had to bring my 3 month old pup and Shelley was so sweet and friendly! Definitely recommend this Public Storage and working through Shelley!

5 star facility

Very good

I highly recommend this storage place. Despite the morning stress. I walking in the door recieved a warm walcome. Paperwork process was quick. Liz provided amazing customer assistance. Thank You Public Storage and liz.

Terrifié custom servce with Shelley!!!

Shelley was so very nice and professional !! She explained everything si well!!

Shelley was amazing. Super helpful !!!

Shelley was very good!! Very helpful!

Walked in on a Sunday afternoon, Kay was super helpful. Great service. Left happy.

Nothing but issues with ther online payment system and no one has been able to fix it.

Shelley was very friendly and terrific in showing me my unit and getting me settled. She did a great job.

Shelley was extremely helpful with my rental agreement. She took the time to go over all of the specific details of the agreements and costs. LOVE this place be sure to come here for your rental needs!

Working with Shelley on my transfer was very good!! She else’s very helpfully.

Shelley was very professional and took very good care of us!! She explained everything we needed to know!! I recommend this public Storage with Shelley!!

Shelley was a delight. Very informative and helpful! I'd come back just for a conversation.

Poor customer service. With so many other choices... Go somewhere else.

What time does the gate open

Shelley was wonderful She was so professional and showed us how to use the gate and storage! Really recommend going to see Shelley for your storage!!

Had a unit for over a year. Never an issue. Kept my key for me. Friendly staff especially Shelley! Very good service all around

The little lady in the office is a great help and is very social this location is very well maintained and great move in specials.

Nice storage place dealt with a nice lady there named Shelly that helped me look for a storage unit.

Shelley was awesome with helping me rent my unit! She went over everything with me in great detail. She made sure that I knew how to get in and out of my unit, and put the lock on. She also made sure that I knew how to get in and out of the gate. She has the care and concern of a mother, and I am so glad that I chose to rent here! I know for a fact that I'm in good hands!

Lauren you are awesome ❣️ thank you for the black chair leg 😊

went to auction lady inside office was very rude it reminded me of a tow truck/repo company in there. brutes

Shelley was very helpful and facility is very clean.

It's a good introductory deal. There are several hidden fees due up front. The light in my unit doesn't work. They said they would fix it, but have not. You get what you pay for..

Buen servicio

Shelley was terrific to work with!

Excellent Customer Service! I was bouncing between my reservations and Shelly called me to walk me through the best place and size for my needs. Found me the perfect unit and price! I was so pleased with this experience. If you need help just find Shelly and she will make it right for you

Lauren was vary helpful with finding a space I needed we also found some sofa covers to protect my lazy boy this location is awesome!!!

Lauren was awesome, I definitely recommend doing your business with this location!

Great customer service Lauren is attentive and has great customer service

Price was lower then I expected I was so happy with my experience here thanks Lauren!!!

Lauren and Alissa are great they put me in the space I needed great customer service

Lauren is awesome she transferred me to a larger space that I sooo desperately thanks girl!!!

Shelley was so kind and such wonderful customer service. She helped me with the right storage space and answered all my questions. I highly recommend Public Storage especially because Shelley gives great customer service !!!

Shelley was terrific in customer service . I had a lot of questions about pricing and sizing and she helped me out very much . She’s such a doll I would definitely recommend going here and asking for Shelley to help you out!

The Lady's At This Location Are The Most Nicest People You Will Ever Meet There Customer service is A+++

I just signed up for my storage unit and I'm extremely pleased with my experience. Lauren was very helpful and so sweet. I appreciate how she interacted with other customers as well, it makes me even better about my decision. Also, $1 for the first month is pretty great. Public Storage has some great online deals!

We rented from public storage for a few months and had an awesome experience. Lauren was phenomenal and helping us figure out the size we needed the best offers available and what we needed to have a good experience with public storage. She was helpful and thorough throughout the entire process we will definitely rent with her again.

Lauren was always so friendly and helpful. I will definitely rent from her again.

The ladies here are VERY attentive and accommodating. Lauren was on the property when I rented and she was super friendly, knowledgeable and personable. I'm very big on customer service and they were A1. There's another location across the street but if at all possible, I would recommend renting from here.

Shelley was wonderful and so informative °°!! She was si professional and helped me find the right storage! I highly recommend this place!!

Lauren was amazing!! She was professional, courteous and such a wonderful person to work with!! She went out of way to give me the best storage size I needed and at a fantastic price!!! I could not ask for better service than what Lauren gave and she gave great suggestions on what I needed to keep my belongings safe and clean at very reasonable prices!! If you need any storage, I would highly recommend this place as you will get excellent customer service with Lauren!!😍

Lauren was really helpful when she checked me in. The storage place was nice and clean. Easily accessible in and out. First month move in was a great price. There's one right across the road so getting to either one of them is really easy I would definitely recommend this place

Lauren and Shelley are amazing they go over and above to make sure your rental and moving process is fast and easy thanks girls !!!

Todo muy bien

I've never been more impressed with the genuine care and customer service I had at this facility. The lady that helped me (Janette) was so kind and went out of her way to address any and all concerns that I had. Very rare in this day and age! It's this kind of service that will make me a repeat customer!! Thank You!!

Can you access the units 24hrs/day?

I went there to go buy something not to this is the place

Lauren was very helpful. We appreciate all that she did.

Went to Public Storage on (8421 W. Hillsborough Ave Tampa Fl.) You hear a lot of war stories about property storage places, but I actually enjoyed my experience there today. Lauren was a true delight! So curteous,professinal, and so patient! (especially with my talkative husband) thank you girl! Prices were great, was helped in securing a decent storge unit. My experience was so well satisfying I applied for a job there.

They raised your amount due after a few months of being there. Very sneaky. Also, was one day late on my payment (forgot) and they charged me a late fee that they wouldn't wave. Would not go there again

Lauren Is a great property manager will Refer to to all my friends

Shelley VERY helpful & nice! Great for customer service!! Left very happy & got the unit I wanted for a reasonable price!! HIGHLY RECOMMEND!!

Shelley was very kind and helpful.

Amazing customer service. The young lady is so respectful and out going. I was moving boxes and she came out and gave me water. Keep up the great work!!!

Always greeted by Monica when I come here, great services and great prices. Since Monica, Lauren and Shelley have been fantastic to work with. Highly recommend storing here! Their new climate building is fantastic!

Shelly he was very professional and courteous and she showed us the exact dates that we needed at the exact location that was good for us. I would highly recommend renting Public Storage from Shelly.

Lauren was so kind and helpful! She helped me purchase a wardrobe box and went over everything I can do with it in full detail. I appreciate service like hers, it is hard to come by these days!

While relocating from California, I had a hard time finding an affordable storage unit in Tampa. Public Storage had the best rates around and the service was immaculate. Dominic was very welcoming, polite and demonstrated a sense of urgency. He was kind to show me my unit before I moved in - since I’d reserved online. Thank you!

If you must pay for storage this is the place. I have had several issues and Lauren had worked hard and resolved them expeditiously. Chances are if there is an issue she is way ahead of you and using all her resources to remedy it. 5 STARS

Would recommend, Lauren Is fantastic she really went out of the way to help me with my storage unit. She walks the property often and does a great job keeping the drive through areas clean. Thanks again for all the help.

Shelly was so nice and helpful thanks so much.

Fair warning: Do NOT have any part of the lady that works there named Shelly. What a horrible person to interact with. From the truly extreme rude behavior, to the talking over me, to the shiesty tricks she tried pulling on me. Truly the worst customer service experience I've ever had and I say that genuinely as I myself work in customer service every day (I work in home warranties, product warranties, and tech support). I wish there was a negative star rating of 5 because that's what Shelly deserves to be rated; but I give 2 stars overall because of the kind young woman I dealt with the next day who took care of me. I've had my unit for 2 months now and I call before I go there to pay my storage bill just to make sure Shelly is not there. I will never deal with that lady Shelly ever again. You can believe that!!

Customer service was great thanks to Shelley and Lauren will recommend.

I recomend to all my friend were vary happy with the service and location thank you public storage !

Shelly and Lauren were great they pointed me in the right direction on the space I needed thanks guys !!!!

Great facility and staff, best rates in the area. Would recommend to friends and family

Excelente lugar, ubicacion y atencion.

Great storage place and cost effective

Shelley was terrific and very helpful ! Thank you

Lauren was vary helpful when we moved in and out I will definitely rent again and recommend to friends and family.

They will sucker punch u with the prices😠! Go somewhere else

Shelley was wonderful

Shelley was amazing. Helpful, prompt and friendly. She answered all of my questions. Thanks Shelley!

Had the only spot in the area, life saver.

Place is great, very well maintained and secure. As for the young lady working the front sesk, her customer service is fenomenal. I would give this place 5 stars if the unit was free.

Very helpful happy friendly and knowledgeable office staff

Lauren was extremely helpful and understanding.

Lauren did a great making sure I understood the whole process and very helpful over all. Thank you.

Today I have the most beautiful experience with costumer service representative. Lawrence In the location 8421 west hillsboroug ave Tampa FL 33615 . 20180. Specially represent by Lawrence she is amazing, professional, and very kind. I will recommend this storage unit.

I reserved a spot online and Shelly called me! From the minute we started chatting I found her just so helpful and informative. I had a bit of difficulty deciding which size I should get but she told me I could get a larger size if needed. Once I arrived I found her to be very thorough, walked me through every step, how to lock/ unlock storage, getting in/out of the gate, what the fees would be if I was late, when my next payment would be and for how much. Super nice and a pleasure to work with! Oh and the price was incredible! After pricing all storage facilities in the area they came out the BEST on the monthly rate plus I got it for $1.00 for the first month!

Shelley was so very helpfull to me as I was in a crisis situation. She was patient kind and found the perfect size storage fir my needs. I highly recommend public storage and the professional help of Shelley!!!

Lauren was a great help when I moved in. It was close to five and I thought she was coming to tell me that I had to come to the office to finish up the paperwork but instead she was bringing me a cold bottle of water as I had been unloading the truck full of boxes by myself for a couple of hours in the Florida heat. Thank you Lauren.

Extremely helpful, super friendly, excellent across the board.

Shelley was the best, very kind and friendly. Really looking everywhere for a good price storage with AC. Great price.

Amazing customer service!!!!!

I storage my household items for nearly 2 months with Public Storage. When I arrived, they were efficient, professional and very friendly. I have had not so good experiences in 2 other cities. My movers signed me out yesterday and the office cancelled my unit and did not charge my credit card for the net month - albeit it was 24 hours later than my automatic payment was due.

Great location for a storage unit. Very transparent in explaining everything you need to know and pricing. Lauren was very kind and patient with us. Thanks Lauren... Great service

Lauren was awesome! ,🤗🤗🤗🤗🤗🤗

Great staff at this location. Mrs. Shelley is a angel. She let me use her personal phone one morning to make an important call because I had forgotten mine at my house.

The property person Shelley was super helpful in helping me find appropriate unit. She was nice, informative and funny!!!!!! Great service!

Rented a space to store some things for my business. It was so hot when I was unloading my boxes, but the manager Lauren saw and brought me water. That was very thoughtful and I was very appreciative. She has been very sweet each time I have stopped by. I've only had a good experience thus far.

Nice and easy. I've stored with them before so knew what to expect. The 5 x 5 was taller than I expected and not much carrying will be needed. Hyped on that.

Today is 9/8/2017 friday after work, two days before Huricane IRMA, public storage closed his facility from the public access !! For no reason ! Whole week I prepared stuff to be moved to secure location, to my paid storage and I have been refused access !!!!!! This is live threatining situation and I can not hide my jetski so I have my own garage empty so I can store inside my vehicle. right now my storage is almost empty and my jetski must stay outside! Two days before Irma ! I will file a complain with state prosecutor !

Walked into the property across the street was greeted by Ariana and Eric very friendly atmosphere. They both helped me very much on finding the perfect unit and will definitely stay with public strorage.

Lauren and Delilah are amazing the customer service is awesome I recommend this storage facility to everyone who needs it 😄

Property was clean and welcoming Lauren is a great manager she is always around when I need her thank you for the great service !!!!!!

This is a great property Lauren Nathen and Delilah are great managers they keep the property well-maintained and clean the office and bathroom smell good and service is always great I've stored here for about a month and it's been stress free thank you guys!!!

It's a shame... I started off loving this public storage but after exactly 31 days when I arrived to pay my bill my jaw quickly hit the floor.. I was given a $20 late fee, which I was NEVER told about, and a nice size padlock on my unit.. I immediately apologized for my tardiness and paid my monthly rent as well as the extravagant late fee. I walked with the employee down to my unit and she removed the hefty padlock. After I was done I put my personal padlock on and left. Shortly after arriving to my destination (1 hour and 30 minutes south) I realized I needed something from my unit. Upon my SECOND arrival I noticed that the employee put another padlock on my unit... however I didn't receive a call and my gate code still worked.. unfortunately for me the staff leaves at 6pm and I arrived at 6:30pm.. just to be certain I checked my bank account to verify the funds had been removed (they have) so I called customer service which was of no assistance and now have wasted not only my gas but personal time (which I don't get a lot of) to only be forced to leave several voicemails to management and have to drive back again tomorrow... YAHOO!!

DO NOT RENT HERE. I kept wondering what was taking them so long to rebuild their building that caught on fire before I stored my stuff out here. Well I did my research and discovered a lot of their properties are under violation for fire inspections. So any one who loss their property due to fire with public storage has a case. Information was not given to protect this business. I also discovered they have been illegally auctioning units by not getting information that's required to owner of unit, they have been allowing the mail to return without informing customers that their address on file is invalid and the sad thing about it. Is its due to their error(typo) and all they can say is we sent the letter out, knowing the letter is sitting with them because its been returned. What goes around comes around public storage you should watch how you treat and do people. Good riddance.

Lauren was very helpful! She went out of her way to help us out with anything we needed. Great experience. Thank you so much!

Estoy contenta Lauren muy buena atención todo limpio

My stay here has been featured is awesome and has great communication skills I recommend to everyone needing storage !!!

Chick was dope

I am pleasantly surprised at how smooth & easy it was to downsize my storage unit. I was feeling stressed when I went in & Lauren handled all the paperwork that goes with a transfer. Her calm & reassuring manner saved the day. I am grateful that Public Storage employs professionals like Lauren. By far a great experience!

Really great customer service. She explained everything in details and answered all of our questions. Great price!!

Lauren is soo helpful and knowledgeable, she made our experience so pleasant and we loved doing business here!! The office smells soo good. Would highly recommend doing business at this location!!

Lauren is great and funny she made te renta procces less stressful and easy thank you

Awesome staff and great property

Lauren was very helpful and nice! The rates for the storages are very affordable.

Lauren was very cheerful and helpful! Storage units are clean and well maintained.

Lauren has great customer service my dad and I got a storage about a month ago and it went well we are happy with property.

Service was great Lauren is awesome I will refer all my friends to her she makes it less stressful with the moving situation thank you

Lauren at 20180 is vary nice her property is clean and smells nice thank you public storage.

Every thing was great Lauren was friendly and had a big smile when I walked in the door the storage was clean and welcoming

My experience here was amazing Lauren put me in the right size unit she had great customer service and was knowledgable about what I needed to protect my mattress & house hold stuff thank you public storage !!!

Very clean facility really recommend. Lisa is awsome

Hueyretta was very knowlegable about what I need even though she had no units to offer me she did research to find out what I needed at the price range that I was looking for. Miss Hueyretta has a beautiful smile and she welcomes you as if you have been a customer with PS already. Please praise this young lady for a job well done.

I love the way the office looks now. I showed up on the 15th of july and it is a lot more organized and Darlene is very helpful and answered every question I asked. This is by far the best public storage I've ever been to now that it has a new look and amazing customer service.

I came to try to rent a unit on the 16th and there were not any in the size I wanted but I'm going to wait because Darlene was very helpful and the place was very organized. This location is definitely changed now that there is a new person working there. I would highly recommend this location to others.

Hueyretta was awesome! very friendly and great customer service!!!

I've never had a storage unit before so I really wanted to find the right place for my things. I was met with great customer service and a knowledgeable manager, Monica. She was patient and answered all of my questions and I was even able to get my first month for $1! The regular monthly rate was the best in the area. I would highly recommend Public Storage on West Hillsborough to anyone who wants to keep their things safe without paying an arm and a leg.

Angela y Adalis me ayudaron super bien, super amables y organizadas. Me explicaron todo detalladamente las recomiendo mucho.

Monika did an awesome job explaining everything very friendly.

Monica was awsome she deserves a raise

Do not go there......Not Safe at all!!! I lost my items worth $ 2000, they called me and said that your unit is open and you need to come and check it. They said they are not responsible for anything and I need to come and if anything missing I can deal with police and insurance. I found my lock is broken and I lost my 55" Sony HD 3D Smart LED TV and some other items like Home Theater system, Blue Ray...etc. The place has a gate, so someone work there or rent there broke into my unit and stolen my items.

Rudy was apparently visiting from another store, but jumped in when we pointed out that the lock assembly on the climate-controlled storage unit we had recently rented was damaged from when the previous renter's padlock had to be cut off. He grabbed a new locking assembly and came upstairs where he quickly replaced the mounting before we left. It was not really an emergency, as there are security cameras in the corridors, but we wanted the peace of mind and Rudy was determined to provide the best level of customer service that he could, although this location was not even his store. Thanks Rudy!

my experience with them was awesome

I manage apartment communities in Tampa, but this is my first time renting a storage unit. I just wanted to say that Monica at the West Hillsborough Ave location was amazing!!! I'll be sure to plug Public Storage in our apartment communities! Thank you for proving that customer service is still alive and well!!!

Samantha - Superstar! I came in shortly before the office closed and she was quite the professional, getting us the right spot quickly. That would be great alone, but her attitude and friendly manner will make me recommend this location to anyone I know is in need of space. Thank you!

Monica is the best. Service with a smile and the property is always clean and very secure. Recommend for sure!

Monica is awesome. She made my rental easy let me know what to expect. I couldn't have asked for a better experience. She takes customer service to a whole new level.

Staff was great and very helpful, courteous and professional. pleasure dealing with them..

Monica was very professional. The service was excellent. She got me in the Space I needed at the Best price. Thanks Monica .

Ronald was a great help for me and got me in s unit asap. Good service!!!

Monica was very informative and helpful....will recommend just because of the service...thank you!

Monica is very nice. She is a great asset to the company. This young lady is definitely a storage expert. Thanks for your excellent customer service.

This is a top notch location. The management team of Monica and Ronald take great care of this facility. I've come in to buy moving supplies a few times for my upcoming move and these two have been very helpful. I will be renting here in the future when I need storage. Great friendly customer service. Definitely recommend.

I'm a returning customer and monica and ronald was very helpful. They got me in the unit no hassle at all. Process was quick and simple. I'm very please with the service provided from these two. Thanks for the service monica and Ronald.

Monica and Ronald provided me great service. helped me out when i was in a jam. i would rent here for sure. great service and great facility.

Monica service was outstanding, she got me in my unit quick and the process was painless. Very informative as well. Great young lady for the company. Thanks monica.

Great experience , Monica was very helpful and knowledgeable very pleasant.

Monica is awsome, she had a great costumer service and got me the best deal. Thank you.

MONIKA was very nice and personable. I would recommed public storage to all who have storage needs.

Monica was awesome and very helpfull

Monica was very pleasant and courteous. She took her time with my reservation and was very informative. She also got me in the space I needed. Thank you monica for your outstanding customer service .

Great location. Monica and Ronald are the best. Always here to help and answer my questions. Would recommend storing here.

Monica and Ronald are great. Property is clean and secure. They are always friendly and helpful when i come in. I recommend storing here.

Ronald was awesome he knows his work very informative helped me vision if my stuff would fit in the storage units or not Gave me ideas on how to stack items to make fit and alot of suggestions. He is a very nice guy if you come to this location ask for ronald he knows his stuff...

Monica is the best. This property is top notch. Property is always clean and Monica is always here to help if needed. Would store here for sure and buy supplies here.

Monica was great. It was easy to get settled/signed up. The storage units were clean and felt comfortable storing my things there. We rented a 'inside' unit and pulled the cars up on the side road/lane to unload. It was simple and fast. I would have given it a 5 star rating but the call-center I booked the appointment with failed to mention the extra fee for their lock ($12) and mandatory insurance (minimum $11 a month- up to $14 a month). I ended up paying more than I anticipated, but still reasonable with their $1 first month move in discount.

Monica was very professional and efficient....explained everything very clearly and understandable. I was in and out in no time. B IG KUDOs!!!! to Monica.

Monica & Ronald were very helpful. Monica showed us the storage before we rented it to make sure that it would fit our needs. The unit was clean and in good condition. Thanks Monica for a pleasant experience renting the unit.

Great experience! Monica made it really easy and painless! Ask for her for help!

Monica was fantastic. Knowledgeable, friendly and fast!

Very nice, very helpful, and very informative. Pleasant experience overall. Thanks Monica!

Monica was very professional, she is truly a storage expert. i thought I needed a 10 x 10 for the items I had, and she explained how I could maximize my space and fit everything in a 5 x 10. therefore I'm prepared when the actual move in date arrives next month, thank you Monica for all your help. happy new years!

I have been with public storage a little over two years now... Monica is very polite and sweet. I have met April the DM, she is also very nice to me. they both always say hello to me when I am here .

great customer service. monica is the best

Had to move on short notice! Monica made the whole transaction very easy she was kind and pleasant plus she has a wonderful smile!!

Thank you to Ronald and Monica for being so helpful and kind when i rented my storage unit.

Had a great experience here with Monica she was very friendly. The property was nice and clean.

The place looks good and clean. They were very helpful and made the process easy.

Joanne was fabulous! Absolutely professional. She was kind enough to show us all the different sizes of the units and didn't fail to meet and exceed all of our expectations. 5 stars!!

My wife and I recently moved to the Tampa area and needed to find storage quickly as our agreement with another facility fell through. We were assisted by a friendly, courteous and enthusiastic man named Ronald who, we agreed, provided us with the best customer service experience we had had in some time. We would definitely recommend this location to friends and family.

Joanne was wonderful, and waited for me when I was running late. She saved the day!

Joanne was great. She was efficient and Very knowledgeable . Great customer service!

Eric he is the best guy. We got excellent service. Recommend

Great experience. Lisandra was courteous and efficient and got my units quickly and got me out of here quickly. Would recommend this place to others. Ok

My fiancé and I are moving and we needed storage. Got there and the sign said the manager (apparently the only one working) would be back at 2:40pm. It was 3:30pm. So instead we went to the vastly superior Uncle Bob's Climate Controlled storage and got a cheaper rate. This Public Storage doesn't even have climate control and they are more expensive and they are an older unit. Go to Uncle Bob's instead. It is much better and they return exactly the minute they say they will.

I had a very wonderful experience with Joel from Public Storage on W. Hillsborough Ave. He was very thorough answering every question I had about the storage units. He was so helpful, knowledgeable and attentive and I was especially glad of this since this was my first time ever getting a storage unit. He was just as polite on the phone as he was in person. I will definitely recommend this place to anyone I know who ever needs a place to store their stuff. Very pleasant experience! 5 Stars

Joel was very helpful and professional. I will always use this facility.

We needed a place for a friend to 'put her stuff' while she relocated. Ed made it easy; we could tell from the first phone call. This was the smoothest, most hassle-free, friendly experience I've had tucking items away for later, and that's exactly what one needs during the stresses of moving. Thanks Ed!

The person I spoke to over the phone was super nice and helpful about getting a quote to store my extra stuff. Upon arrival, I didn't have to wait for anyone to help me and I was quickly squared away with a spot. I would recommend this location to a friend who might need a little extra space.

Great place. James was great help.

Joel was very helpful. Storage unit is good and reasonably priced.

Great service bought a few boxes Edward helped me out alot

Helpful and courteous service. Sunday access great.

Ed is a great property manager. He made the whole process very easy. Clean and safe property.

Very nice person. Well rent again. Karen is a very nice person.

My experience was quick and easy. Everything was on the comp ready so all I had to do was pay! Great customer service :) Joel you did great!

Great customer service..I've been using it for years

I didn't like the overall situation when I first rented the unit; which I had only used for maybe 10 days. #1. I was told I had to purchase the locks already on the property and #2 mandatory insurance. I think public storage is a RIPOFF, Now I have a LOCK I cannot use that was 19 bucks and paid for insurance I DIDN'T Need. I will not be returning to public storage again.

I started looking for a storage shed a few months ago. I was moving but the place I was moving into changed my move in date so I didnt have a place to store basically my whole apartment for nearly two months. I was really nervous about putting my things in a storage shed because if there was any security issues that was all I had. When I came to this Public Storage I was able to meet with the manager Ed who was very helpful, he was able to show me a few units that would be able to fit my belongings. I decided to go ahead and give it a try. I couldnt have been any happier. I love the fact that the manager is always around checking to make sure everything is running smoothly. The units were very clean, and there was no security issues what so ever. I will definetly reccomend this place to all of my family and friends. Thanks Ed for helping me out :)

I have been here two years now, and I have had no problems. Teabo is a good and courteous manager.

Fast and convenient! I came in. Ed showed me 2 units to help me decide which would accommodate me best. I was in and out in less than 15. He was super friendly

This facility is convenient to tampa airport and the staff were helpful and accommodating my needs.I would recommend this facility to those in need of storage close to this area for their storage needs.

I needed a storage unit for a few months while I was relocating between Tampa and Clearwater. This unit was within a mile of my Tampa apartment so it was very convenient to get there quickly. James was very helpful and courteous. All of my items stayed safe and dry while they were stored. I highly recommend this location. Thanks!

Karen, The district manager is the best. Helped me out alot

A big Thank You to Ed for answering all of my questions about renting, and he helped me understand the process completely. The units and property were very clean as well.