Public Storage Self-Storage Units at 1169 N Beneva Rd, Sarasota, FL

Terry was awesome! Very patient and great and polite! Place is very clean and well kept up!

It was an easy and flawless transaction. I can't say that about the rest of the move.

YOU BILLING PROCESS SUCKSSSSSSSSSS

I was in a tight spot and needed some storage fast. These guys had selection all over town this happen to be closest to where I need to get amazing job. Thank you so much for putting together a great introductory package for me. My hats off to you public storage.

Superb efficient friendly customer service. Couldn’t be better. Credit to the company

The Public Storage in Sarasota has raised my rent from $184 to 300 every two months they raise my rent significantly I think their service Terri the manager is an awful person and I cannot wait to get away from the 1169 Bon Neva Rd., Sarasota Public Storage branch because they suck

Looks great after the hurricane

I'm loving it.

Con artist do not rent! Told me they can raise rent every month however they want after I have been there 8 months! And already signed contract price! Property managers are useless and could care less if you're there or not! Worst storage unit in Sarasota!

Very difficult to get answers. Called many times being told I would get a return call. Office is often locked. Difficult to vacate. Overall bad experience especially for the monthly rate. Note this company Does not prorate if you exit within the month.

I had 3 hrs left to movement stuff I to the unit I had access to for 2 days prior and the gate locked me out. Paid in full 4 days b4 that... not happy.

Terry and Andrew are great they are always willing to help if you have a problem or a question

Terry and Andrew are super friendly they are always helpful with whatever I need

Dude name Mike is distasteful. Has no respect for other peoples believes. Highly disrespectful.

I have rented units from several different Public Storage locations and have been pretty satisfied with each one for the most part. After renting from Tiffany I'd have to say that the one on Beneva Rd is by far my favorite. She went above and beyond while assisting me in getting set up with my unit and even helped come up with a solution to an issue I was having with transporting my stuff! She is awesome! I would definitely recommend renting a unit from here and from now on I will only deal with Tiffany because no matter what my issue is I know that she has, and will, always do her best to help me figure out a solution. Actual customer service which is rare these days.

Tiffany is the best. She is always kind and courteous and oh so helpful. She is always busy, cleaning something, helping someone or giving someone a smile with a neighborly and welcoming wave and/or a good morning/afternoon to greet a tenant when she sees them coming or going. But that is why the facility is always in tip top shape. Can’t thank her enough for everything she does for everybody there!!

Tiffany is a very kind person every time I visit my unit I always see her smiling making sure any customer on the property doesn't need anything makes everyone feel welcomed always helpful the property is always clean she is a amazing person public storage is very lucky to have her as a employee

Thankful for Public Storage on Beneva- I've used several others but this has been the best I've used. Christina is great!

I don’t normally leave reviews but Tiffany has been outstanding. I rented my unit from her and I have been very happy. She’s always pleasant and knowledgeable. She’s the best! 👍🙂

The sales person over the phone is very rude, I ended up hanging up!!

The worst money grubbing company ever!

I would never rent this place again.. The office people especially Tiffany. I believe her name ISIS very rude. Also they have a big rat infestation and the lady didn't even care. I've had numerous stuff chewed and eaten up. Also rat droppings in all of my belongings. And I also found dead rats in my belongings.. I would not waste your time here. There are a million other storage units in Sarasota that are better than this.. I would refuse to even give it a one star rating but I have to or can't post.

Manager is very nice and tries to be helpful, but they have issues maintaining the temperature for climate controlled units. I moved for that reason.

Tiffany was amazing.

Have almost doubled my rent in 1 year Not very professional

They are thief’s. Do not rent from this place. They promise 24 hour security cameras but they are broken. Worst customer service ever stay away.

I have to say Tiffany was hands down the greatest person to work with. She accompanied my needs when I needed a unit and then when I needed a bigger one she was able to help me quickly and get me into a larger space. She was a true life saver this week. Thank you for all your help

Great experience thanks to Tiffany. Excellent customer service

Tiffany was amazing yesterday when I got unit!!

Tiffany hall was amazing she helped me move!

Went to get some quotes the lady Tiffany was a stud in her responses!!!! Will tell others to come here😊

TERRIBLE NO HELP DO NOT RENT HERE I spoke on the phone with someone specifically saying that I needed a space to fit a vehicle. He proceeds to then say we have a space for your needs and tells me about it to which I then say will work. I pay the fees over the phone and wait 2 days to go in as I work M-F 9-7 or later, upon arriving I look for the unit for 10 minutes to find out it is an indoor unit with access only through a 3 foot wide doorway. I then called them and got no answer to which I left a stern voicemail but did NOT use any profanity. I get a call back today from the “manager” Tiffany who proceeds to speak over me constantly after asking politely to stop doing so, so I could explain my situation. She offered no help, HUNG UP ON ME, and does not answer any of my 6 calls back. I will be in contact with corporate offices so I can speak with someone who is professional and has the brains to try to help a customer with minimal wants/needs. DO NOT RENT FROM HERE!!!

Christina was amazing! She helped me with a situation that I had no clue on how to resolve, she didn’t blink, knew exactly what to do, and we got things squared away in short order.

Exceptionally easy process, easier than I thought. The staff was very professional and knew how to help me with exactly what I needed. I would highly recommend!

Kristina the manager was extremely helpful and patient with all my questions. She was very knowledgeable and professional. Kristina is a valuable asset to this company!

Tiffany was super kind and friendly and she was very helpful.

Tiffany does a great job here at my unit she helps so much any concern

Tiffany is amazing helped me with all my needs and was so understanding

Excellent customer service with Ryan that assited me. He was very plesant and knowledgeable.

The property manager at helped in so many ways came off her lunch to take care of everything for me took me to find my space showed me how to secure my unit went out of her way to make my hard situation for me a little easier she was absolutely terrific person I appreciated everything thank you much Miss Tiffany for everything

This place is full of RATS! Don't leave your precious belongings here!!!

Purchased my storage unit online for a very good price. The whole process took less than 30 minutes, but there was a few issues that were not addressed. When I checked in, I needed to download the app, which allowed me easy access in and out of the gate. The manager was available to assist me with understanding the whole system including insurance.

Tiffany was great and very helpful. Will recommend her and your store to others.

Tiffany was AWSOME

Courtney is the BEST! Thank you for making everything easy!

I have had my storage unit for 3 years with zero problems. The staff is terrific, and the facility seems very secure. The gate works well. My only concern is the monthly rent price, which is excessive. Truly excessive. August 2022: The rates haven't changed yet. It's still excessive at nearly $500 per month! They painted the outside walls, bit didn't repair the dented aluminum panels. The side chained gate has been damaged for 6 years and looks terrible.

Courtney was fantastic. Very friendly and knowledgeable about rates and options. A big thank you

Ryan was very helpful with my transfer to a new unit and he help me save money now il be paying less every month thank you

Awesome service from Zogisle! Great storage location at 1169 Beneva! Security is excellent!

Courtney was absolutely amazing when I went there she was respectful and polite even though I was being kind of mean but she handle it very well she definitely deserves a raise or whatever you guys do because wow she deescalated that situation perfectly.

Zõgsile, very helpful and informative. Makes couch urging strefree…

Awesome Staff and Location...Zongisle was very helpful with my storage needs!

Courtney was very helpful. I wasn’t sure what size unit I’d need. She showed me both sizes and helped me stay within the budget I had in mind to include boxes and packing materials.

Courtney was fantastic helping me get some things done! Great customer service!!

I had to rent a larger unit (20" ) and was quoted a price but when I got there is was a lot more. I was paying over $450 a month for the unit and added in fees. They have been great and, since I had moved a lot into the new place, offered me to transfer to a smaller unit and credit the amount I have paid this month.

Jodi was absolutely helpful. She was knowledgeable and pleasant. We just rented for lease of about 6 to 7 months.

I rented a unit here a couple of years ago. It was your typical average experience and I couldn’t wait to release the unit. This time, however, the service and technology is much improved. In particular, Jodi, at the front desk is helpful, friendly, and efficient. Thank you, Jodi.

Great facility, great price! Zogisle was very helpful, he made my experience getting a unit very smooth.

never had any problems here, great staff, Zogisle was very professional and helpfull

I love the service

I just got in my unit yesterday. The girls were so friendly. Christina actually helped me out. She was a pleasure to work with. Expedient and professional. Thank you .

We rented a storage unit this morning and Zogisle was a huge help with the lock, etc. Such a nice man and a real asset to your company. Sandi and Don McCully

Zogile was extremely helpful and very accommodating in adjusting to my needs.