Public Storage Self-Storage Units at 1169 N Beneva Rd, Sarasota, FL

Manager is very nice and tries to be helpful, but they have issues maintaining the temperature for climate controlled units. I moved for that reason.

Tiffany was amazing.

Have almost doubled my rent in 1 year Not very professional

They are thief’s. Do not rent from this place. They promise 24 hour security cameras but they are broken. Worst customer service ever stay away.

I have to say Tiffany was hands down the greatest person to work with. She accompanied my needs when I needed a unit and then when I needed a bigger one she was able to help me quickly and get me into a larger space. She was a true life saver this week. Thank you for all your help

Great experience thanks to Tiffany. Excellent customer service

Tiffany was amazing yesterday when I got unit!!

Went to get some quotes the lady Tiffany was a stud in her responses!!!! Will tell others to come here😊

Tiffany hall was amazing she helped me move!

TERRIBLE NO HELP DO NOT RENT HERE I spoke on the phone with someone specifically saying that I needed a space to fit a vehicle. He proceeds to then say we have a space for your needs and tells me about it to which I then say will work. I pay the fees over the phone and wait 2 days to go in as I work M-F 9-7 or later, upon arriving I look for the unit for 10 minutes to find out it is an indoor unit with access only through a 3 foot wide doorway. I then called them and got no answer to which I left a stern voicemail but did NOT use any profanity. I get a call back today from the “manager” Tiffany who proceeds to speak over me constantly after asking politely to stop doing so, so I could explain my situation. She offered no help, HUNG UP ON ME, and does not answer any of my 6 calls back. I will be in contact with corporate offices so I can speak with someone who is professional and has the brains to try to help a customer with minimal wants/needs. DO NOT RENT FROM HERE!!!

Kristina the manager was extremely helpful and patient with all my questions. She was very knowledgeable and professional. Kristina is a valuable asset to this company!

Exceptionally easy process, easier than I thought. The staff was very professional and knew how to help me with exactly what I needed. I would highly recommend!

Christina was amazing! She helped me with a situation that I had no clue on how to resolve, she didn’t blink, knew exactly what to do, and we got things squared away in short order.

Tiffany does a great job here at my unit she helps so much any concern

Tiffany was super kind and friendly and she was very helpful.

Tiffany is amazing helped me with all my needs and was so understanding

Tiffany thank you for all your help It was greatly appreciated

Excellent customer service with Ryan that assited me. He was very plesant and knowledgeable.

The property manager at helped in so many ways came off her lunch to take care of everything for me took me to find my space showed me how to secure my unit went out of her way to make my hard situation for me a little easier she was absolutely terrific person I appreciated everything thank you much Miss Tiffany for everything

I came in yesterday because I unexpectedly have to move I was frantic and stressed but your employee Tiffany was an amazing help. She calmed me down and talked me through the whole process, she helped me find a space that worked perfect for all my belongings and made sure it was something I could afford.

This place is full of RATS! Don't leave your precious belongings here!!!

Purchased my storage unit online for a very good price. The whole process took less than 30 minutes, but there was a few issues that were not addressed. When I checked in, I needed to download the app, which allowed me easy access in and out of the gate. The manager was available to assist me with understanding the whole system including insurance.

Tiffany was great and very helpful. Will recommend her and your store to others.

Tiffany was very helpful during our move in thank you for being patient with us

Tiffany was AWSOME

Courtney is the BEST! Thank you for making everything easy!

I have had my storage unit for 3 years with zero problems. The staff is terrific, and the facility seems very secure. The gate works well. My only concern is the monthly rent price, which is excessive. Truly excessive. August 2022: The rates haven't changed yet. It's still excessive at nearly $500 per month! They painted the outside walls, bit didn't repair the dented aluminum panels. The side chained gate has been damaged for 6 years and looks terrible.

Courtney was fantastic. Very friendly and knowledgeable about rates and options. A big thank you

Ryan was very helpful with my transfer to a new unit and he help me save money now il be paying less every month thank you

Awesome service from Zogisle! Great storage location at 1169 Beneva! Security is excellent!

Courtney was absolutely amazing when I went there she was respectful and polite even though I was being kind of mean but she handle it very well she definitely deserves a raise or whatever you guys do because wow she deescalated that situation perfectly.

Awesome Staff and Location...Zongisle was very helpful with my storage needs!

Zõgsile, very helpful and informative. Makes couch urging strefree…

Courtney was very helpful. I wasn’t sure what size unit I’d need. She showed me both sizes and helped me stay within the budget I had in mind to include boxes and packing materials.

Courtney was fantastic helping me get some things done! Great customer service!!

I had to rent a larger unit (20" ) and was quoted a price but when I got there is was a lot more. I was paying over $450 a month for the unit and added in fees. They have been great and, since I had moved a lot into the new place, offered me to transfer to a smaller unit and credit the amount I have paid this month.

I rented a unit here a couple of years ago. It was your typical average experience and I couldn’t wait to release the unit. This time, however, the service and technology is much improved. In particular, Jodi, at the front desk is helpful, friendly, and efficient. Thank you, Jodi.

Jodi was absolutely helpful. She was knowledgeable and pleasant. We just rented for lease of about 6 to 7 months.

never had any problems here, great staff, Zogisle was very professional and helpfull

Great facility, great price! Zogisle was very helpful, he made my experience getting a unit very smooth.

I love the service

I just got in my unit yesterday. The girls were so friendly. Christina actually helped me out. She was a pleasure to work with. Expedient and professional. Thank you .

We rented a storage unit this morning and Zogisle was a huge help with the lock, etc. Such a nice man and a real asset to your company. Sandi and Don McCully

Zogile was extremely helpful and very accommodating in adjusting to my needs.

Great management always friendly and willing to help especially Christina always in a good mood

I called and reserved a 5 × 10 outdoor, ground-level unit at a specific location most convenient to me. I asked the rep on the phone whether he needed a deposit to hold the unit. He said NO. I asked him how that could be, and he assured me that I had until Dec 1. Two days later, I showed up, and they HAD NOT held a unit for me! 🤬 Thankfully, I hadn't shown up with a full truck and a moving crew! There conveniently was a much larger and more expensive unit available, and I ended up at their other facility, INDOORS, second level. Well, there is no way I am going to my storage unit by myself after dark as a 5'4" 130 lb female. I also do not wish to be in enclosed quarters as my mom is 92, and I am her caregiver. That's a different issue altogether. Oh, and instead of one month's free rent, I got some one-time surcharge! Sweet, aren't they? My advice? Shop around. ;-)

Very good customer service, but my bill goes up annually.

Courtney was extremely helpful!

Employees are helpful but corporate office mostly concerned about raising prices to maximum of market. Greed is one word that comes to mind. Not so 25 years ago. Now profits first.

The girl there at the front desk Christina was the most professional and courteous person she made my experience at Public Storage very pleasant experience

Great prices, super clean facility. Courtney was a huge help getting everything we needed for our unit, and was able to answer all the questions I had.

Great service and good clean storage units

Courtney gave excellent service! Very helpful in dealing with my fathers specific questions and requests for the unit 10/10 would recommend!

Ron was very helpful, knowledgeable and kind. Thank you for your help Ron.

You should steer clear of this particular Public Storage on Beneva Road, I rented a "climate controlled" unit for a few months, I emptied my unit on a Friday morning, July 2nd, and the office was closed. My July rent was charged to my account the day before and they would not give me any kind of refund so I paid an entire extra month. Worse though, there was a large hole in the roof of my unit and so my things got all wet. First I called Customer Service and they directed me to Christina, the District "Manager". I left a message and she never returned my call. Then, I was sent a survey by email and gave them a terrible review, but never heard back again. There are lots of storage businesses in the area, I would suggest you choose another one.

Great service

Christina is always friendly and helpful. Very clean and safe property.

They let my friends go back in on their last day to get the rest of their stuff but when they went to hit yhe code to get out the gate wouldn't open and they were stuck inside the storage lot all night with my car.

There are not enough adjectives to describe how kind Christina is. She does an amazing job keeping everything secure and clean. This is an wonderful location to rent a storage unit at. I would reccomend it to everyone.

Very busy place!

Ron was fantastic and went above and beyond to resolve an issue for me on moving day. He turned a high stress situation into an absolute great day. Thank you for all your help, sir!

Ron was absolutely GREAT!! Very knowledgeable, friendly and helpful. Even a sense of humor! We’re grateful to have found our unit with this location!

Ron was very helpful, process was smooth and easy

It's actually a good storage place. Well maintained and friendly staff. Prices are better than any of the other places I checked. Give a call or stop in.

Ron is fantastic! Super kind! Helped me tremendously! Christina is amazing as well! Very sweet to me and my little girl when we come in!

A little pricey but very secure

Christina is very professional and very efficient and helping me obtain the size of storage space I needed would love doing business with her and would recommend her to everyone in the future

Never before a renter of storage space, I was expecting Storage Wars...or worse. Happily Shari made the experience human, making the otherwise annoying rental procedure bearable.

Decent value storage. All units on ground floor, easy to get around. Shari was on duty, super helpful and cheerful. No complaints.

I wanted to give a special shout out to Shari for taking time to show me around different units and helping me decide on the best choice available for my last minute storage needs! I My move was a last minute so I felt overwhelmed & stressed to say the least! Shari was calming and professional. She patiently answer my many questions and made suggestions that help me decide so I could expedite the move quickly! Most noteworthy her customer service skills under pressure. It was a busy day and I watched her help customers across the board with no other help around. I am a fanatic about customer service especially these days so it was important for me to share a note of gratitude. Thank you for a pleasant experience Shari!

Christina. Has been great helping me with my 1st unit and now my 2nd... she is the best

Nick was awesome helped me out got a unit in little as 5 minutes

Christina was very helpful and kind! Thank you!!

Nick was so helpful, friendly and professional! The location is perfect, clean storage, easy access, highly recommend!

The lady who works there is very nice. Place is clean and safe.

Thank you Shari for all your help with our situation. You were kind and help guide us to get exactly what we needed. Public Storage is lucky to have a great person like you.

What a great place! Shari was great thank you!

I definitely will be using public storage. I called the other day and Sheri helped me with all my concerns. Very professional!!

Shari is the best!!! I highly recommend Public Storage in Sarasota. Great service!

I went to find the storage unit in this place was perfect! Shari was very professional and informative and have answers for all my questions. It was very clean and hospitable.

We had such a great experience working with Shari Buxton while looking for a new storage unit. She was very informative and helpful. The facility is top-notch. I would highly recommend it to anyone interested in looking for a storage space.

Having experience of a number of different storage companies, they are all more or less the same. Public Storage, however, has the edge when it comes to their property managers. Shari, at this Public Storage outpost, was fun, friendly, calm, humorous, informative and most importantly, human.

Setting up my account was super easy and quick. Sherry is the best!

Shari, Tamara, and Dawn are absolutely the best in class when it comes to professionalism. Honesty, respect, and above and beyond service. Thank you all for everything you do and for having a great property!

This is a really great central location. The price was the lowest I could get in this area. But Nick, at the Office... He is the BEST! Nick made sure I could see different size rooms and told me about "special" discount I could find on line. He was very kind and helpful and most of all; I felt my belongings would be safe and i would be safe going to and from the location. That the staff was conscientious. I did get a great deal on the rental. thanks!

Shari is just plain out awesome. Super helpful, laid back personality and that makes us customers comfortable with our belongings. 10/10 For Shari.. she is the absolute best! GIVE THAT WOMAN A RAISE PLEASE!!! <3

Clean storage spaces, good location, friendly staff.

Very nice staff, no problems.

Greg was a big help. We appreciate his service to us. We highly recommend using this facility and talking with Greg.

Be very aware from renting from this place. They do not tell you that you must have insurance until you actually rent from them. It’s a complete hidden cost. When I called the corporate line, they told me the district manager is the person that makes that decision. Very shady business practice!

Rats ate up my furniture items at this place. Management said they're not responsible. Called insurance who only cover 300 with a 100 dollar deductible, so only 200. And insurance wants receipts of the furniture. I don't have receipts. But the furniture is mine. So it's my loss. I'd caution anyone from storing anything here.

Richard is outstanding, thorough & just a great guy. The facility is clean & on lockdown unless you have an access code. Climate controlled units, but they also have non-climate control. Thank you Richard.

Have to say the service at this location is excellent! Been renting a unit there for a while and needed to get a larger one. Richard was super at making sure I was happy with the new unit and even checked with me later to make sure everything was as expected. Great prices also.

I really don’t understand how this place has such great reviews. We went to check on our stuff in storage and every square inch was covered in rat dropping and all of our stuff was chewed apart. Their insurance only covers $250 in rodent damage and you have to pay a $100 deductible. That wouldn’t even cover a fraction of the cost of damage to our stuff. Nothing in my storage unit is salvageable. I’m so upset.

Richard was of great help. Very proffessional and informative. Great customer service.

Richard was great. Very helpful, friendly . Took the time to talk with me and I didn't feel rushed. Highly recommend...

Richard at Public Storage was wonderful. He explained everything very clearly and was helpful with any questions I had regarding storing pieces. Rates are reasonable. I highly recommend

Richard is great! He took the time to help me get my car keys out of sewer! Could not ask for better customer service

Great prices and super nice people. Thank you so much! Pleasure working with you.

Very easy process, nice people

Tim is AMAZING!!! Super helpful, nice, honest and took his time with us. Overall a really great experience!!

This has been a great experience! Prices are better than competitors and the staff is friendly!

Cherri and richard were very helpful with getting my cousin a unit!

Richard have very bad customer service this storage has rats all over the place and he blamed the customer they need to have better maintenance and pest control don’t recommend

Richard was excellent helping me setup my new storage at Public Storage on Beneva. The facility is very well managed and secured. Prices are reasonable and my unit is perfect. Great customer service I highly recommend!

Changed pricing on me only after 3 months...

Things started out pretty decent but I was very disappointed to find out I was paying extra for climate control, which happened to be 80°.. most places keep their units around 72 or so. So we were sweating bringing stuff into the unit. Once we got outside of the unit that's when we got to cool down! so I was very disappointed with the fact that it was cooler outside and I could have got a cheaper unit with better climate control than paying extra for 80° :/

Tim was great and very helpful

I like the staff Richard and Shari are very helpful and always welcome me when I stop in the office to say Hi .they both keep the place clean I like having a storage were I don't have to worry about if my stuff is in a safe place. I have told my friends about the service and how friendly they at this location. They really care.just upgraded to bigger unit and Shari very helpful. Great place great people Jesse S I have had a unit there for over two years liked having my stuff stored there and if I ever need a storage unit again I will go there first. Thank you Richard and Shari. Jesse Spurlin

Changing my review to one star after less than a year. These guys jacked up the rent twice in 6 months and lied about several things. They charge ridiculous late fees and their front desk people are rude. Dont expect them to have tools to help you out with locks or door issues, even if they tell you they do, they wont. Glad we are moved out and will not use this company again.

Inside unit had strong urine odor....all my totes were coveredt with rat droppings in less than 30 days

Richard provided great service! He was very helpful and kind. The overall facility is clean and secure.

Very clean facility. Staff is nice and professional, very helpful. Helped made the moving process less stressful.

Tim and Richard were amazing. They showed us everything about how the process works, what the storage looked like, and showed us the paying process. They are truly great.

My experience in this place was amazing, the guy that works in the office name Richard was very helpful with me and explained me everything very well... i highly recommended this place

Excelente atención! Richard es súper atento, súper paciente ya que no hablo inglés me presto toda la ayuda necesaria, los precios accesibles y el lugar impecable! Mil gracias!!! Lo seguiré recomendando y utilizando a futuro!!

I’ve been a long time customer at this storage. I have an online e-commerce business, so I visit the storage frequently. The staff is very helpful and friendly!!!! One time I didn’t lock my unit right, Richard was so amazing to secure it for me and let me know that I didn’t locked it properly, so I could go back and secure my unit. Great location, safe and clean. Highly recommend them!

Richard was amazing! Our storage room was clean and we had no issues during our move. Richard was there to assist us and even brought us cold water. He was helpful and kind. I would recommend this storage facility!

Great staff! Clean and well kept property. I had my “stuff” there, too long but, never worried. Dry, cool, clean facility. I have and will continue to recommend this location. Thanks for the opportunity to share my opinion.

Dustin at Sarasota public storage was a huge help. Highly recommend. He spent time explaining and assisting us with out unique needs.

Great customer service by Richard. I had never rented a storage unit and he explained everything thoroughly. When we were unloading into the unit the next day, he even brought us ice cold bottles of water. He came by a couple more times to make sure everything was working out as we had planned. Can’t say enough good things about how thoughtful he was, especially to a first time renter. Great customer concern!

My friend Donna had never used a storage facility before and was a little anxious about it. Richard put her at ease immediately. He was so efficient and friendly; got us checked in very fast before the rain started. Then the next day when we unloaded he was riding the cart around checking to make sure things were secure, saw us unloading her stuff and asked if we had water. We said no; that we had walked off without it, and bless his heart he actually drove off and returned in just a few minutes with water bottle for each of us. Not only did he bring us water, it was cold! So I would highly recommend Public Storage at Richard's location.

Great service, very clean property, friendly staff!!

Richard is very knowledgeable and helpful. He explained everything about the storage unit well and offered options. He was pleasant to work with.

Buen lugar buena ubicación y buen trato!!

Richard made our experience very pleasant and easy!

Bad experience harassment full of bugs rats very

Awesome customer service and to the point! Richard says it how it is and explains the in and outs. I did not have to even ask anything. He answered all my questions n the facility is clean and your things are well secured. Highly recommend!!

I came to the location with some questions about a temporary storage solution during a recent crosstown move. Richard was prompt, courteous, and knowledgeable. He gave me a tour of the types of units available and a cost breakdown for each. While I didn't end up renting a unit, it was certainly not as a result of the staff or the facility; rather I was fortunate enough to have a friend lend me his garage to cover the couple months while I was in transition.

Richard was very pleasant and extremely helpful. Excellent customer service! Unit was perfect size, fair prices and I got in on a good summer deal. The unit was clean in a temperature controlled easy to locate bldg.

Dustin did an excellent job walking us through what we needed to know when renting a storage space here. He made sure we had everything we needed and provided excellent customer service. Couldn’t have asked for a better experience.

This place is a dump. The staff is rude and the guy that called me yelled at me for using the dumpster to put spider infested boxes in there. Then they charged me a months rent even though my unit was empty.

I'm surprised how many people wrote good reviews. I only picked this location because of all the good reviews however my unit was infested with big spiders, I ended up throwing most of my boxes away because I didn't want them in my car or new house.

This place has some very rude people who need to work on their customer service experience. I would not recommend this place. My unit had a lot of big spiders in it and rat poison

How much 5×5unit..Not online

I just rented a storage unit from here and the fella that assisted me,his name is Kevin,was very informative and very helpful, I would recommend renting a unit from this location, he was also very friendly and professional!!!! You dont see too much of that theses days,Just sayin

Great friendly service

Kevin and Richard very helpful and guided me and my family through the whole process. I would recommend this place above any other storage place.

Overpriced

Richard made getting a storage unit easy and efficient. I feel safe and secure storing my belongings at public storage

Kevin Newell was terrific. So helpful so patient and made it a great experience.

Stellar service. FAST and efficient. Thanks.

If I could give zero stars I would!!! Made a reservation way in advance... 2 days before my reservation date I called to confirm and they didn’t have my unit reserved. Their excuse was some how the dates got “changed” which was bs because I had received an email with the date I reserved. I believe they over booked the units and I was left scrambling to get a different unit at the last minute with a different company. I WOULD NOT RECOMMEND THEM TO ANYONE!!!!

Best prices, Kevin & Richard made it a very easy process!

Customer service is always top notch. Richard and Shari are pleasant and helpful. They get me in and out in a few minutes when I go in to pay my bill.

What is the rent for a 10 x 10. Do you have units with 110 v power?

Cool place for storage

Richard the manager was awesome. He explained the entire rental process to me and was very clear that it’s a month to month lease and that there is no long term contracts that I’m tied too. Very helpful as I’m not sure how long I’m staying when I do rent.

Do not go 1 day past your expected move out date. These people will for sure charge for a full month if you do. No exeptions...

Great if you dont mind the guy entering and throwing out your possessions. We took off a lock for 1 night he entered and threw our shelving out even though we are current on payments.

Richard is terrific!!! Competent, professional and very friendly..Jim Meister

Very nice Everytime I go in there.

Richard was great in helping us get an additional unit when we really needed one ASAP. We feel it is a very safe and secure facility, there is always Richard and Shelly checking on the place and units inside and out.

The gentleman at the front counter was very nice and helpful. I didn’t give 5 stars because storage companies have skeezy pricing policies. But yeah the guy at the front was great.

Rates are reasonably priced. Units and property are clean and well maintained. Staff was friendly and professional, and incredibly helpful. Shari helped me find exactly what I was looking for and within my price range. Definitely deserving of a 5 star rating.

Had an excellent experience here. Shari (the employee who assisted me) was super helpful and informative. I would definitely recommend this location to anyone for all of their storage needs.

Richard was very friendly and helpful. Great experience. Thanks for all the help.

Came yesterday to rent 2 units for the eagles. Beautiful Shari helped us with everything. She really is a great lady! Thank you shari!

Great place! Richard and Shari have been wonderful. Thank you guys!

Came in today asking questions on our mothers unit. Shari answered all of them. Very professional and nice. Great place.

Came in to see about storing my stuff, Shari and Richard showed me several sizes. I ended up needing a bigger one than I thought. Just wanted to let anyone needing to store this place is great. Clean and lots of cameras. Shari was friendly,professional and funny. I will feel good having my belongings here! Look no further folks. This is the place. Thank you public storage

love it

Amazing customer service! Shari was extremely knowledgable and made me feel very comfortable. I felt welcomed and had all of my questions answered. I will definitely recommend this facility to all of my friends and family for their storage needs.

Had an excellent experience here. Prices are reasonable. Everything is clean and well taken care of. Shari was super friendly and efficient. She made sure that all my questions were answered and set me up with exactly what I needed. I would definitely recommend this storage facility for anyone in need. 👍👍👍👍 ***I returned at a later date, while in the middle of moving, and in desperate need of boxes and packing supplies. I was happy to learn that they had literally everything I needed. I was able to purchase moving packages which included boxes, tape, bubble wrap, the works.... One stop shop. And when I didn't need both packages I'd purchased, I was able to return the unopened one with absolutely no issues whatsoever, which was a huge relief. Once again, I'd had a great experience here and recommend it highly. ******new review update********** I came back to Public Storage with my father, he's been unhappy with his current storage place (which will remain unnamed). I introduced him to Shari (my favorite) and she helped him find exactly what he was looking for and at a much better price. He was very happy with his decision to take me recommendation. 😊

Came in a few days ago and talked to Richard and Shari about storing my car. They were helpful on my decision. I need outside space not inside. The place on north Washington or bee ridge. Very nice to me. Clean place. Great business. convient location. My sister needs storage as well. Parents like the place sending her there.

Shari showed my husband and I a couple of units last week. She was very knowledgeable and friendly. We are moving from hide away to her location. Place is clean and secure. Would recommend to all. Thank you Shari

This public storage was a great find. They have a small unit which is perfect for storing just a few things at a really reasonable rate. Everything was clean and Richard delivered excellent customer service.

Excellent customer service, nice facility, good security, and price. Nice place.

Very friendly I needed a place right away they had the boxes I needed had a great choice of units which made the hole experience go alot smother. I would make this place for anyone there first choice for long or short term storage.

Shari and Richard are very nice. Helped me greatly. Thank you.

Richard was very kind and helpful. He made the whole experience easy and comfortable. Definitely a 5 star experience.

Stopped in to check sizes and prices. I was blown away that you were the best price in the area. The staff was friendly and helpful.

Told the lady at the desk September would be our final month. She told us as long as our stuff was out by 6pm on the 1st, there will be no charge. So WE DID. Guess what they did next? Shot me an email saying I owe them one months rent since we moved out on the 2nd when CLEARLY we didnt. I wouldn’t recommend them. The guy was rude to my mother in law after explaining the incident. Shes an elderly woman. And the guy kept watching me as i cleaned out storage and swept it. Dont put your stuff here.

Great customer service. Nice folks to work with. Various unit sizes available in case you want to downsize (or upsize).

does fee include any amout of insurance

Tony Viglione the district manager is AWESOME

Shari is always very sweet. I love this storage place. Recommend to everyone! Thank you

What is the fee for the smallest unit you have?

Not a very friendly staff. Make sure you use their auto pay system because the office is rarely open

I Had the good fortune to do business with RICK the manager of the Beneva Rd. facility, yesterday, May 4th. In my opinion, I think management should be proud to have a gentleman, like Rick working for them. All my questions regarding boxes, bubble wrap, and questions regarding the unit I rented were answered in a knowledgeable and professional manner. I will be telling my neighbors and friends about this facility. Everything was extremely neat and clean. Kudos to Public Storage management, but especially to RICK!

Shari was great she showed us several units for our move in the next few months. Great asset to this company. Very knowledgeable and friendly. Coming in October. Ask for Shari or Richard if you rent here.

Jc and Cody were amazing and very helpful. Will recommend them in future to friends and family. They made ecpeexperi very pleasant.

Great facility, good price.

Great facility, good prices.

Shari was very helpful in helping me and my husband determine what would be the best size unit for when we move. Always a pleasure to find someone that is nice and knowledgeable great place!

As a long term customer for about almost 10 years in beneva of Public Storage, I've got to say, Mr. Richard is the First class customer service agent in public storage. Nice, patient, understanding and helpful. He is God's send Angel to me. God bless him! ever!!

Shari and Richard were extremely helpful and went out of their way for me. I highly recommend this facility.

My fiance and I came to Public Storage and met with Shari at the front desk. She was very pleasant and made us laugh a few times. (It was refreshing since we were having a stressful day!) This is the second time we have used Public Storage bc we found them to be the cleanest and the most secure storge places we've ever used. Shari made our day...thanks Shari! :)

If you need to go in the office to pay or get assistance plan on waiting. They're never in there.

Richard is wonderful and the problem got fixed.

We are planing a big move to Sarasota and needed a nice, clean, climate controlled facility to store our furniture in while waiting for our house to be ready. We called and Richard was extremely helpful on the phone and answered all of my questions thoroughly. The day we arrived, Richard was off, but Shari stepped in, showed us the storage units we were interested in and helping us make sure we had the units we needed close together. These folks get a 10 out of 10. Thank you Shari and Richard.

Richard was very nice and helpful.

They advertise a price online that is not the price you are charged they charge you more.

Richard is the nicest person to work with. He’s honest, sincere and above all truly cares about the needs of his clients. He demonstrates excellent management qualities and is a true leader and facilitates well. Public Storage is truly blessed to have such a fine employee with them! Thank you, Kimberly D

This is the most well run public storage facility I have ever used. The management really cares about the property, the goods held there, and their customers. A prime example of their caring customer support is when my wife and I were organizing our contents on a particularly hot day. The facility was well ventilated and the manager brought us two (2) much needed bottles of cold water. Great place, great service, a little security crazy, but we do live in a crazy world, so I guess it's a necessary inconvenience. Well done.

Special thanks for Brian and Richard to check me in so quick!! Great service!

Shari and Richard are very kind and very helpful😊

Sheri and Richard are so helpful and very welcoming👍🏻

Excellent customer service with informed staff(Sheri) explaining options. Place is very neat and clean they also have boxes at a great price. HIGHLY RECOMMEND you need to check them out before signing elsewhere

Dear Public Storage: I rented a 5x5 Storage unit from Richard at location 1169 North Beneva Road Sarasota Florida. GREAT ! customer service , personality and very knowledgeable He deserves a 10 Rating

Shari and Richard really are great! They really helped us feel comfortable putting OUR property there! Great place, great managers!

Shari is so nice and helpful. This location is clean and I feel good about my moms things being stored here. Awesome experience. Thank you.

Property manager is such an a***** !!

Matt and Richard were great. We had great service and would recommend you this public storage. These guys are very helpful and professional. Thank you guys!!!!!

The manager answered all of my questions in a sincere and empathetic manner. He gave me the impression of decency, honesty, and consideration. I felt complete trust in him and his business. I have no qualms in entrusting him with my treasures.

Richard was awesome

It was clean, and easy to find. The staff was very helpful and efficient. I recently moved here, so Sarasota is now my new home. The staff made me feel very welcome in my new location. I will come here again.

pricy?$$ kinda hard to understand pricing... not rented by square or cubic foot... If you call you may not end up talking to the local office (the number i called connected me to a national office) The local staff was great and easy to deal with! Area is clean and well lit and well maintained seems very secure... only open until 9pm

Good prices

We've been customers of Public Storage for about a year now and when we came upon hardships the manager Tony was a God's sent Angel for us. Public Storage really came through for us. Thanks so very much for your help and support. They are "Awesome"!!!!!

Clean, well maintained, excellent location, courteous efficient staff!

Excellent experience! Richard made the entire process, from start to finish, super easy! Our unit was clean and easy to access. We rented a climate control unit which was perfect to protect our electronics. Finally, I always felt completely safe.

Really helpful staff

Staff members were very helpful and courteous. Thanks to Richard for the wonderful service.

Extremely helpful staff, helped us in a tough time find the right storage size for the best price possible.

Tony and his crew have been helpful and understanding, absolutely wonderful folks to work with. Storage is secure and well kept.

This storage facility is the best shari is very sweet thank you

Storage facilities are clean and secure. Staff is very friendly and helpful. Great price for the unit I received. Thank you, Shari, for being so great!

I wanted to transfer into a smaller unit and the staff made the process quick and easy! They even found me a unit really close to my old one so the move was a piece of cake!

Have used Public Storage in another state, but It is refreshing to do business with these people. They are very friendly and accomodating. The sign up process was very easy. To top it off their rates are excellent !

My daughter needed an empty room to shoot a short movie for her high school film class. Upon asking many storage units in town, public storage was the only one nice enough to let us film on their grounds. Richard could not have been any nicer. I highly recommend using them for all of your storage needs, you will not be disappointed.

Richard was kind enough to let us use one of his empty air-conditioned storage units for the filming of a class project. He was extremely helpful from start to finish. The unit was very clean and cool and I would certainly recommend this facility to all who have storage needs.

Scam artist.

Just great!

Very nice. Bright & clean. Only problem is office isn't always staffed during normal business hours for assistance.

Nice pricing and Tabatha was a huge help in making the process smooth.

Very helpful

Clean, spacious, well-lighted compound that gives a strong sense of security. Manager is knowledgeable and professional. Glad I chose this location.

Great customer service from Shari!

They were professional and courteous. The units are very clean and they offer a grace period at the beginning of the month to pay your bills. Unlike other rental properties to start charging you on the 1st if you have not paid your bill Public Storage gives you a courtesy call to remind you that you need to pay your bill. That is great customer service and appreciated by someone who is human and forgets from time to time !

Super nice and personable from the start!

Great people

Richard did a great job showing me around. Renting at the 1st of the month and will reserve a space. Very clean for a storage place. Highly recommend.

Shari was very helpful and accommodating, the process was easy and didn't take very long. Best value for your money. I highly recommend this storage facility.

Thank you Richard and Shari for outstanding customer service at property 25855 on September 23rd! I had searched places for a thin and awkward huge size box, but Richard spotted one at the moment I entered the store. He then came out to my car, picked up my shipping item from the trunk, cut the box to size, wrapped it up together with Shari, and then carried it back out to the trunk. In addition, he recommended a very good shipping place. To my great satisfaction, the package arrived in excellent condition in California within a short time. I can highly recommend storage 25855. Carina

Sheri is awesome. Enough said

Nice clean facility. Staff friendly and helpful. Bring your homeowners insurance if you don't want to pay for their insurance.

We just signed our lease and could not have been happier with the service! Shari was not only friendly, but very helpful and answered all of our questions. We look forward to renting from this company and will definitely be referring them to friends and family!

Thank you Mrs Shari and Mr Richard for the good comfort. Plus good safety unit and a good deal on my storage. I also have rented here before so again Thank you. Yes i thank you should give them a try.

Shari and Richard are AMAZING. They connect with you on a personal level and truly care. Security is great and feel very secure with my stuff there.

I went in looking for a unit to fit my in-laws needs and Shari was awesome she helped us find the perfect one. She was really nice and helpful.

I am in the customer service business and working with people in a friendly professional manor is top priority for my customers. My business requires me to rent storage units all over the Florida area. So I am no rookie to the policies and procedures of doing so. I have never worked with such rude people both in the office and in Management team. This franchise location is not one that I would recommend working with.

Shari was super helpful and friendly - made the process quick and painless!

Really helpful, very clear, friendly, well run. Thanks Shari!

Great and fast service: my rep was shari

Overall this has been a good experience. They have conditioned storage in a good location and the onsite property manager was friendly and helpful. I too dislike that they both require and sell insurance. I would prefer to determine my own needs. Also they need to do something to streamline their paperwork. I think I signed less when I bought my house.

Shari is so sweet and helpul! I am happy she helped me with my storage.

J.C and Richard were very helpful(:

Personnel are always very helpful and pleasant to deal with. Shari was the best. The storage units are well maintained and clean.

The staff was extremely helpful and made the paper work easy and understandable.

Richard was very helpful with all phases of moving things in to storage. He answered all questions and even returned money cheerfully when I had bought too much. I highly recommend him and the facility.

Richard was very helpful, showing us several storage options.

The staff was very helpful, the process quick and painless, the proper well kept.

I was very pleased with the service at this storage facility. Richard was of particular assistance to me when I lost my keys!

Very easy and helpful. Had great serive. Larry took good care of us.

My house flooded and had to move all of my belongings to storage. At least renting this storage unit was EASY!!

I must say the Customer service was great!!!! There was a guy name Richard at the one on 1169 beneva rd his customer service was great he answered all my questions and made my day go by alot easier. Thanks Richard

Krystal has been very professional and helpful her knowledge about moving and packing was truly indispensable very pleased with Service so far highly recommend

Krystal and Larry were great. I switched from a larger unit to a smaller one and it went very smoothly. When I initially rented, the rental agent (not Krystal or Larry) also made it sound like I had to purchase the insurance. I cancelled it when I found out that I didn't need it. That has been my only concern.

They lock the bathrooms because of cleanliness. I think they just don't want to clean it. So after moving your stuff in to a storage unit and paying $200 + you can't use a restroom while visiting your unit.. when you ask them to unlock it they give you a nasty attitude and name 20 reasons why they won't unlock it. If I'm paying over $200 a month to store my things here I'd like to have a bathroom to use.. The staff member krystal got very nasty with an attitude I had to call corporate. Never again am I storing my things in this facility

Great customer service! Krystal was super sweet and made the whole process quick and easy. I really like the location, too.

The staff and facility are excellent! I'd never go anywhere else!

Went in and was shown some spaces by Richard. I will be back on the first to take full advantage of the $1 move in promotion. They have boxes and stuff as well. Good discounts if you buy a lot. Thanks Richard for the help.

They very nice people and realy helpful and kristal was very nice all the time thanks

Krystal was great. Very professional and thorough. She showed me around the facility, found me the storage space I need and the price was right!

Crystal was wonderful at helping us solve our storage issues.

Krystal was super helpful and very informative!! She knew the answer to every question I asked.

Very nice people

First I called the 800 number and Buffy helped me reserve a unit and then Mary helped me with all the paperwork and showed me the unit. I am very happy with the location as well as the security.

OMG Mary is fantastic and will always be there for you during your move. The online options are easy to use too :) Best of luck with your future move and remember to use Public Storage:) Thanks again Mary!

Beware of their deceptive statement that "insurance is required". Sure, their rental agreement may state that, but is illegal for them to require you to purchase insurance from them. All you have to do is tell them you already have insurance. You could also ask the salesperson if they're a licensed insurance agent and that should end the hard-sell pitch. This is just the beginning of your unfortunate business relationship with this despicable company. Google Public Storage SCAM and you can read thousands of complaints. Do yourself a favor and rent elsewhere.

Erik is a great manager, helped me decide what box size I would need to send a package out of state.

I needed more boxes & Raeleena was great!

My wife rented this space, and i was a bit aprenhensive at first with her getting the best deal for the best size. The office staff was verry helpfull with getting the spot we needed (10x10) and also getting us the best deal a lot less money (go 15 feet to a inside one of there building rather then a drive up unit) also with access from 6:00am to 9:00pm 365 days i cant be happier. its clean, well lite and im not worried if my wife needs to go there buy herself. fully enclosed fence and code enforced entry/exit gate and the lock they offerd i know my stuff will be there. not to mention the cameras that are all over the place. so all in all i am verry happy with Public Storage and Thank You Eric for helping my wife. you made sure she got the best deal possible and that means alot to us. Thank You for impecible service Scott Curtis EMT-P

Great Smiles, Great Service went to the location to look at some units because i have to get out of my parents house and I didn't have much time they were awesome showed me the unit perfect size for what i needed..I would recommend this location to anyone great job Public Storage

Public took it over and that's cool. I've used them before and were happy. The new management seems to care which is also cool.