Public Storage Self-Storage Units at 3407 NE 36th Ave, Ocala, FL

Clean and well maintained storage facility, gated, secure

Fast friendly safe this place has everything you could need space for absolute will tell people to come here

I had a bad experience with renting a unit and was very frustrated but I received a phone call from Molly who was very helpful and able to help solve my problem the next day. THANKS AGAIN MOLLY!

Janet was great communication and assistance

Awesome!!! Jfs!!!!!!

Great

Well-kept units. Easy access with use of modern app. Only problem was the rent increased every month, to the point where it became unaffordable.

Too darn high....prices are ridiculously inflated

Great place, plenty of room been storing here for a decade but have to leave because of large price increase.

Jolene was a wonderful professional worker she helped me a great deal and I really appreciate it you're lucky to have her work for you

Janet is very nice. Very easy to feel like you've known her for years. Places are clean. Had a couple palmetto bugs during use of first unit but that's to be expected. Also had ants, lil more difficult to contain and eliminate. I would've given 5 stars but evidently there's this policy where if it's not spotless when you leave it then they have this idea that you owe them even more then the monthly rent was, which wasn't cheap.. almost 200 a month. I did leave a bookshelf and a5x8 carpet. They didn't have a dumpster on site to throw them away and honestly I figured they'd just keep it for yard sale when they take possession of units. But no, that's not the case. I got notified that I owe OVER 200$ on the 5th.. for cleaning fee and having items removed. Thought omg but ok, my bad... I'm in the wrong (keep in mind i relocated my belongings to a smaller unit there so she called me about all this.) But AGAIN, no, that wasn't the case either. They hadn't in fact removed anything. I went there that night and removed the items and swept it again so there'd be no issues. I barely dodged that bullet.. whew. WRONG!!! Only to get a phone call 2 days later, now the 7th. They are turning me over to collection agency for the bill that's over 200$!! I told her, you've lost your mind, i can pay the monthly fee of 187.00 and save money and it's already cleaned out for the 1st of the month. She had no response. At that point it was best to end the conversation cuz i was at work and now fired up but know my belongings are there so guess gotta be cordial still. I haven't heard anything else from her about it so I just stay on the look out

Ms. Linda so was kind and helpful. I'd highly recommend this location.

12/3 Saturday 3pm. My husband has a short memory so of course he forgot that sweet lady’s name. She was so nice and proffesional. She was very helpful and patient with 3 changes of our parking spot. Whole process went smoothly with her. Want to add this storage location is very convenient with the app tap to unlock gate. Glad we rented the parking space for our travel trailer here.

Linda Carter at Public Storage 25812 is an outstanding and leader. Linda would make an outstanding regional of Public Storage Corporation. Kudos to Linda!

My family rented a unit from this storage place and Linda assisted us. She was professional and a pleasure to work with. I will definitely recommend this store to my neighbors and friends

I’ve had the unit for 1 year. And they’ve raised the rate twice. Now it’s double what other storage places charge.

Friendly and accommodating. Great customer service. Janet is really helpful.

Friendly and accommodating. Great customer service. Jolene was exceptional.

Thank you Jolene

Excellent

Don't have cancer and you have to put your things in storage I hate to say it like this. I spent my last $300 put my stuff in storage things have changed waiting on a bed I go there the first week I'm not even in the unit but besides that I paid in advance for 2 months and I paid over $300 the one week when I go to tell him I'm leaving or whatever I'm not even going to receive probably 50 bucks. On top of the fact it was a 5x5 for $100 that's the size of a porta potty maybe I think a porta potty is even bigger honestly I would have rented a porta potty instead of this cuz a porta potty is a million times better than their facility.

Janet Helped me and it was 5 minutes after closing. Every grateful

Randy was a big help and he answered any questions I had it was great thank you

Would be Great if Your storage had electrical outlet for me to be able to plug in my Oxygen Concentrator ❗❗❗❗❗ Manager was really helpful and friendly

Excellent customer service. Danielle was professional, helpful, and awesome to to business with! Jolene was amazing! My new favorite person! She was extremely helpful, kind and knowledgeable!!!

Randy and Carol were more than helpful and just as pleasant!!! 😊

They didn't quite have the size box I needed that was able to get two of the one box to make the box I needed lady at the counter wasn't very helpful she acted like I was bothering her

Estoy sumamente contenta y satisfecha con el servicio ofrecido por JOLENE. Se esmero en complacerme y que estuviera tranquila con el lote asignado. No importo la dificultad del idioma, ella me hizo sentir bien. Recomiendo estos storage. También tengo una sugerencia para todos los locales. Ustedes tienen cámaras, deben permitirle a las personas que pagan bien y que sus propiedades están en lugares abiertos poder ver nuestras propiedades. Me robaron algo de mi RV. No lo reclame por que logre comprarlo. Pero me gustaría mucho poder supervisar mi RV desde mi hogar. Gracias Annette Corretjer P 2

I was thankful that Jolene was willing and able to help me move my parking spot! She was so pleasant, informative and a delight to talk too! Thank you, Jolene. You made my day and experience at Public Storage one to remember!

I am beyond happy with the customer service not only from this Public Storage but the one down the road as well. Carol, Janet and Shauna helped me so much. They all worked together to help me get the storage unit my sister and I where looking for. Thank you for all of your hard work! Tammy and Shirley.

Randy is great guy to work with. He answered all my questions..

My wife and I dealt with Randy at this facility, he was very kind and we enjoyed his presentation, my wife said it was a joy dealing with him. LT and At. Thanks Randy

Randy took care of me. Nice guy and very helpful!

Jolene and Randy provided excellent service and we couldn't be more pleased!!

Mohammad was excellent very helpful and nice!! He deserves a raise!

I needed a place to store my RV. This place was great, good service and friendly people!!

Jennifer was so helpful. I was really in a bind and was able to get a unit within hours of calling. Used app to register and pay ahead of time and made moving easier.

Janet💕 Jolene 💞 these gals at public storage on 36th are awesome 👍

Very nice service easy to work with, MO Was pleasant to work with.

Do you have abandoned/unpaided units you live aution?

Mohammad was the friendliest guy ever! Very knowledgeable very helpful! Love this place!

Office girl with glasses is a character. You should rent here just to have her as your manager.

Mo was great.

Today I came to Public Storage looking for a unit, they got me a unit much bigger than I was looking for on a much smaller price point. They take care of everything. Mohammed was amazing helping me get the absolute best deal possible. This place rocks in NE Ocala. There’s a lot of neighborhoods in this area that can benefit from the storage in this location. Thanks afain!

Mo took me thru the process very professional a rare treat anymore these days

Jennifer provided great customer service, will recommend to family and friends.

Friendly staff. Easy online service. Storage facility always looks clean and we'll kept.

Mo did a good services at this location 👍

Great staff and super user friendly experience.

Janet was helpful, funny, and reassuring. Would recommend public storage just because of her!

I needed a last minute storage unit, and Janet made it super simple. Great personality, great customer service, great experience overall.

Janet was great she made it easy and she was a joy to work with

Can I store my car there

Are there outlets

This place is a joke. I was charged after I moved out. My furniture was molded and ruined, roaches were filled in my boxes and the furniture was ruined. The staff are rude and they speak down to you and have an attitude problem. This place is literally a scam. I would rather put my things in trash bags in a drainage ditch than ever try this place again.

Janet and joelyn were extremely helpful and very sweet..we need more employees like this everywhere. Thank you so so much lady's you brighten my bad day just from your personalities

Great deal

My storage unit was broken into in July And the cameras that would have caught them were facing skyward. Go there today and the cameras are still facing skyward. What gives?

Needed a small storage unit for our upcoming downsizing lifestyle. Reserved a unit online(super easy!), then headed to my location. Met with Mo who was very friendly and he showed us the unit, which we rented, which was very clean and easily accessible. The entire process is quick, staff is detailed and very nice!

Very helpful very friendly motor did a great job thank you very much

What you expect from a storage facility, minimal b.s, as far as I can tell

Gloria was always accommodating and amazing to work with nothing was ever a bother to her. If we ever needed spaces to park our trucks again I wouldn't hesitate to go back. Thanks Gloria

Great service and was very helpfull.

Typical code to get in code to get out facility. I've had my unit for quite a long time. Employees are easy to get along with. Place outside is kept clean. They need to oil their gate chain and offer regular lubricating of big storage unit doors. Mines pretty hard to open.

Gloria was Awesome!!!

La asistencia al cliente es fantástica muy profecional y rapido por parte de Gloria ..Gloria is very polite profecional and she take care of all my nesecities today and always for me she is a good person ..she wory for the clients..shes uninic thanks for having Gloria working with Public Storage company..

Gloria Was Great Very Very Professional

Gloria was exceptional. Went out of her way to explain everything and answer our questions. Would give a ten on her service. Fantastic experience !!

Rachael was so personable when I walked in, she gave me a pleasant experience. It's always a simple payment process when I come in and they have treated me well since being a customer with them. Highly recommend.

Gloria was very friendly and helpful. She provided answers and help without delay. The unit was clean. The security gate is nice. I highly recommend this location.

Ms. Gloria and Rachael were great people. They were very realistic and compassionate people. I came in very stressed and upset due to money and moving situations but they both worked out a great deal.

Mo is awesome. He is very pleasant and professional. He answered any questions we had and smiled the whole time.

Awesome customer service

Great customer service Mo was very attentive will recommend to others

Mo at 25812 was amazing and helped my every need

Mohammad was great

Very happy with their customer service Jolene was very knowledgeable when I call to get some prices I will definitely rent there👍

Mo was an absolute pleasure to deal with. He needs a raise!

Mo was so helpful the day we went in to rent a spot. He was very knowledgeable about the area and answered all of our questions. We were able to bring our trailer and park it the same day.

Mo was very helpful and knowledgeable. He helped me get into my storage shed quick and easy.

Gloria was very helpful with everything I needed. Just amazing!

Best service Muhammad provided today for me.

My experice in this place is wonderful Gloria is very polite. She gave me a good service do everything on time she takes her job very seriously. Thanks For having her working for the company..

Public Storage is very lucky to have an employee as professional. Honest.kind . humorous.wand loving as Ms Gloria.

Gloria was very helpful very friendly. Fantastic service

Gloria was great showing me the rental I was interested in and walked me through the rental process like a professional.

Gloria was knowledgeable and very helpful. She has a wonderful personality .

Gloria was a pleasure to work with. Gloria is very persistent and the only reason why you all got my business is because her follow up was impeccable. The other storage facilities that I dealt with did not return calls or have the personality that Gloria has. Very good employee you have in her!!!

Gloria is a great asset and ambassador to your company. She has been exceptional in helping me through this process. She is knowledgeable and courteous.

Very good help by gloria

Danielle and Gloria help me figure out the right size for my goods Thank you!!

I've had my things in storage for about 4 months now and not a single problem

I would like to say thanks for the awesome customer service i received today from Ms Omayra an Gloria!

Public Storage is an Awesome place to store whatever you need to store. Those girls work very hard to make sure you are accommodated. Thanks , Jolene & OMyra ....😎😃😎

Omayra was amazing hands down the best employee I’ve encountered when going to rent from a storage. There was not one thing she did not know about answered all my questions. Will be coming back and will be recommending her and this location to all my friends and family.

Gloria was and excellent Person. And the rental procedure when smooth and in a timely matter

Danielle was very helpful and the property was very clean!

Place was really helpful great atmosphere and Omayra very nice !!!!!!

Great place

Great place Danielle is the best!!!!!

Danielle was amazing to talk to! Answered all my questions!

It was a great auction day with caleb & melissa hopefully keep going wonderful thanks for a great job

Because I find my stuff wet. My storage was flood!!!

Gloria very nice and helpful

Gloria is a lovely girl she helped us a lot nice property

Gloria was very helpful, knowledgeable and very personable!! Will recommend to others

Gloria has great and friendly service. Highly recommend this property.

Excellent service by MO. Would highly recommend. Very fair pricing, too.

Excellent customer service! Highly recommended

Great place to rent from. Danielle and Jolene are always very helpful and keep the place clean. I would definitely recommend this place to others. I have always had great experiences!!

Malika was wonderful to deal with. I would highly recommend dealing with her. So happy and pleasant to talk with.

Danielle was very helpful and treated me with respect and like I was an important person

The staff was very curious and the phone call for the reservation was extremely quick. Thank you Danielle!

Danielle was very professional, the property was very clean when you go into the office be sure to ask for Danielle. Definitely a 5 star experience would highly recommend.

Danielle was a great help to me thanks so much

Daniel was awesome and very helpful!!

I've had a unit here for over 2yrs. Never any problems and the customer service is great! They helped with my long distance move and made sure I had all the help I needed!

Vanessa was courteous, knowledgeable and just plain amazing. She answered all my questions and made the whole experience a quick and easy one. I highly recommend going here...you definitely won’t be disappointed with the facility or the customer service they offer!!!

Excellent Service and Orientation from Vanessa. I got my space in a just 5 minutes process!!!

Awesome place and customer service is always excellent. Highly recommend. I have 2 units here and it's always clean and feels very safe. If you ever need anything ask for Vanessa or Maria . I rented my units from Vanessa and she is super sweet and very helpful but if she's not available Maria is just as friendly and helpful. They are both awesome and go the extra mile. They even show you the unit you are getting before you sign just to make sure it's satisfactory to you which other places do not . Five stars all around .

Great customer service! Thank you Vanessa and Maria :-)

Thanks Maria

Vanessa is AMAZING! I had never needed a storage before and she helped me with what size best matches my needs. She explained everything so well and definitely made me feel at ease with my personal belongings be kept in storage. The price and location was perfect. Thanks Vanessa!!!

Very good storage.love it

Awesome and friendly service. Would use this location again

Great customer service, Maria was very helpful!

Facility is very clean. Opening time very prompt. Staff very informative and suggested products such as bed covers boxes and their box buy back program. The only downfall for us was that the facility is so far out of town, but the offset for that was the sale for $1 first mo th was a very attractive deal. The mandatory $15 insurance fee that was not explained over the phone at the call center was a huge disappointment as I had only budgeted for the$1 first month and $24 one time fee which the total cost left me with considerably less money in my moving budget.

No one was there the two times that i went up there. I cot a call from yhe district mananger. He was nice and asked what could be done to be better. Then proceeded to ask me ti change the rating. Or just delete.

Vanessa is the absolute best! She makes it easy and quick to sign all paperwork. Can't brag enough about her. Thanks!!!

Mo did an excellent job getting me all fixed up with my storage unit. Very friendly and helpful

Vanessa was helpful and made me feel like family. Great experience at this location.

The best customer service since I moved to this area. Vanessa went out of her way to make sure I ended up with what I was looking for and within my budget. A very pleasant experience!

The best place to keep your stuff

Maria was so kind and very helpful for me to get a storage building at the last minute.

This place is horrible. We went to get some items and our unit was infested from RATS. There was rat pooh all over. Place was a mess. No dumpsters to put our garbage from rats in. The people were very nasty. We went back today to clean out and the unit next to us was robbed all TVs and furniture ect. They say there is sercurity but cant be if people can be robbed behind gates. A month after we moved in they raised the rent. Please dont trust this place. Dirty, RATS that destroy your belongings and no security. Go to get your stuff and cops are there from people being robbed. People up front are very rude and nasty. Go at your own risk and make sure you have good insurance. Also must wash everything after rats get into it and destroy with tears and pooh. The smell there is horrible. We are so upset we went there and have all this clean up, washing and moving to do. What a horrible experience. Please be very careful before leaving your caring possessions there. We lost alot of ours and it hurts. Money and our items are all gone.

Vanessa gave me real customer service thank you!

This place always give me the BEST 5 star service. I will always use them.

Had a great experience with this location, Vanessa took the time to show me three different units to compare layout, the last 5' X 10' unit had the door open so the depth of the unit was 10', much easier for efficient packing of storage items. Thanks for taking the time to show me the last unit Vanessa. Both Vanessa and Maria had pleasant smiles and attitude, and got me in and out in 20 minutes tops, from showing me around, to signing rental agreement. Signed up online and had an appointment the same day within an hour. Bring your Id and printed email confirmation with you for more efficient service. Will recommend this location to others.

I needed a storage unit quickly due to an unexpected move. Vanessa took care of me. She was very friendly, polite and professional. The facility is clean, convenient, and very safe with automatic in and out gates. Very pleased.

Best service Venessa and Maria

Staff was very helpful with units and pricing- very knowledgeable and super nice!! Thanks Maria and Vanessa 😁

I pay my rent monthly and the ladies in the office are very nice. Vanessa and Maria thank you !

These ladies Jolene and Melissa were very helpful and explained everything great I will always recommend this site.

My husband Luis and I have a unit here. We have not been here for a while and on the property Vanessa greeted us with a big smile. The property is cleaner and looking great.

I am a former employee but needed a box to ship. Maria was a pleasure and helped me. Thank you Public Storage for serving everyone not only their customers!

Vanessa great customer service.

Good people . maria and vanessa

Very clean location, Maria very polite and helpful. I would definitely go with public storage again. Thanks !

Very good place

Quick and easy expirience. Very proffesional and knowledgable. Maria in the rental office was great and is sure to inform you of everything. The units themselves are under great security and are well kept. I would highly reccomend. 😊👌

Older facility but kept up. Great staff.

Staff is very pleasant caleb and maria are awesome!!!

Great place

She explained the rental very well.

Very helpful.

Some doors are very hard to open Takes a while to be fixed

Not great but good

Came in for a damp check, Vanessa told me about the sale. Awesome! I saved money. Thank you Vanessa great customer service!

Thank you !

MARIA WENT ABOVE AND BEYOND CALL OF DUTY!!! WE LIKE TO THANK HER FOR THE EXCELLENCE SERVICE! WE RECOMMEND HIGHLY😄TO GO SEE MARIA . BEAUTIFUL STORAGE PLACE TOO! LOVE THE SECURITY .

Great people nice place

Maria, was very helpful. Property , office, bathroom CLEAN! Went in with a friend who was looking for a unit. Maria took care of her needs. Very professional, friendly, upbeat. Maria handed info to leave a Google Review. Personally the downfall to Public Storage is assuming people use gmail accounts. My friend does not have one. Unfortunately, I am not supportive of companies that try to make others use sites that are not their own. Public Storage should have a link on their Site for reviews; that do not use another site. It dawned me. You want Google Reviews to earn money. Sorry to say, I personally would not use Public Storage just based on this matter. As for Maria, Wonderful Employee.

Great place, lots of storage options. Staff was very friendly and help us out tremendously. Thank You....

Vanessa and Maria were great and very funny.

Do you have air conditioned units?

Very helpful staff member . Ms Maria Perez

Thanks

I came and on the 1 / 8 /2018 and marria was so helpful thanks so so so much

How do you price and replace a lifetime of memories? We rented unit 382 for over 5 years. At some point over the last couple months the outside of our storage unit was damaged, leaving a 2 inch by 16 inch gap in the metal siding. With all the rain we have had, the damage allowed water and pests to ruin most of our childhood memories, items from my children as infants, boxes of books, family heirlooms and more. Public Storage, had we not already planned on moving out this was enough to make us leave. I asked if the office could spare some boxes so we could repackage boxes that fell apart from water damage, to which I was told we could buy them. I wasn't told much other than "I'm sorry. You won't need to clean (ie.sweep) out the unit upon vacating." Thank goodness for insurance, hopefully we can recoup some losses.... unfortunately others are totally irreplaceable.

Thank You Ms.Maria!!

Maria was very helpful in renting a storage unit very professional and friendly a great experience I would recommend Public Storage to everyone who needs a storage unit.

Nice pl but they will lock u if u late one day so just remember that.

Five star For Maria

Lots of room friendly staff

love the staff very friendly an professional

Maria helped us obtain a unit for storage which was very convenient for us. She was very knowable and showed us around the property as where to enter and exit. Explained the hours, etc. I also want to Thank you for her pleasant personality. It is nice to see a smiling face. Also, the night before Jolene also assisted us on information on the property. These gals are Great.

it a pleasure every time I come into pay my uncles rent

Great place to store my belongs! Maria was very knowledgeable with a great personality.

Donna was my sales rep and she was absolutely amazing. She covered everything I needed to know and more and was super friendly.

Facility Manager Mo. is very generous and helpful. Always smiles when you come in to the front office. Grounds are kept clean and security is good for the most part.

Well keep grounds, clean storage units, secure gates and friendly staff

Very clean facilities along with a professional management staff.

Sandra was so much help and so sweet! God Bless!

Great place to get a storage the workers are great especially Miss Johnson

Sandra was awesome she got me in fast and easy I love this place.

What a pleasant lady Sandra is. And public storage is superb

Mo was amazing!!! He was so helpful and my entire experience yesterday was incredible <3

I'm very happy with the whole rental process. Sandra gave excellent customer service . Good job!

Rates keep going up every month

Mo was a very helpful and funny employee! We enjoyed his help and he made getting a storage unit easy and painless! Thanks again!

Mo, was excellent at helping pin point my storage needs excellent customer service!

Sandra at the Public Storage location at 3407 NE 36th Ave in Ocala, FL was very helpful & answered all my questions. The whole process was great from start to finish. Great customer service!

Sandra helped me pick the right size unit me and my family needed best place yet 😊

Sandra was the best

Thank u very much for your friendly service and smile Ms. Maria!!! 5 STAR SERVICE ALL THE WAY!!

Sandra deserves a raise! She was so helpful and professional. I checked out a different storage facility first, but walked away due to the poor costumer service. I would highly recommend this Public Storage location to anyone!

Sandra was a perfect lady n very professional n took great time n care to show me n explain everything to me n I'm handicapped n she took her time n explained everything perfectly n I got one right away .Great lady n very clean facility. Strongly recommend if you ever need a storage facility. Thank you

Mo has been very helpful and kind at my visit here at Public Storage.. Thanks alot Mo!!!

Mo is very polite and made the process very easy for me. If I ever need another storage unit I will be using this one for sure

Great place , Debbie is kind and very helpful .

Mo was great to work with. The property is very clean and it was a very pleasant experience.

Fast ,efficient, and very professional in setting everything up for my storage needs. I would definitely recommend to friends and family.

I stopped in to this store to check out your packing supplies to get an idea of what I needed Carolann was there and told me all the differences of box's and supplies she was very professional that was so nice to see for a change,

I stopped in yo get prices and Carolann was who I spoke with she was so informative that I will definitely come back to store my things with tou. What a difference from anywhere else I've been.

It was wonderful Sandra took great care of us and she is very respectful.. Thanks a lot

Great customer service. Carolann was a great help I went in buy packing supplies. She is very informative.

Had a great experience. Will recommend to anyone

Kass was amazing!! Thank you for all of your help!

I went in to pay my brothers monthly bill and I was greeted by Kass and Sandra. Their customer service was absolutely amazing. Not only did they go through the trouble to find my brothers account but they also offered smiles and great conversation. I enjoyed the fact that they didn't just take my payment and see me out of the office like any other place. Kass and Sandra have made paying a bill a great experience. I will be coming back for those packing supplies! I have to say to "Mr. Public Storage", it's very unkind of you make these people work on Sunday's when they should be with their families. The least you could do is give them a raise.

They are very efficient service is fast and they are friendly

I just had a very pleasant experience with Kass at the Ocala Public Storage facility. Kass was extremely helpful, very personal and professional at the same time. He was very focused on giving us the best location that fit our needs along with helping expedite our time at check in. I would refer anyone looking for storage space in the Ocala area to visit Kass at this location.

I want to say Kass the rep that took care of me was very professional answer all of my questions and hes customer service was outstanding. I could honestly say. We need more people like him in the customer service industry.

Kass was great, very impressionable and professional and quite knowledgeable of store products and services, I give him on a scale of 1 to 10 a 12, he made my day much easier and I look forward to my stay with Kass and the employees at 25812...Keep up rhe good work....

Carol Ann the property manager, with extremely helpful to me. Neighborhood Storage wanted $48 for a 5 X 5 storage unit, and by making my reservation online I was able to get it for $20 a month! Big difference! Please note that insurance is required. She had it done in just a few minutes. Bring your round lock and key with you.

I was looking for a storage unit and reserved one for later this month but instead needed it now called and spoke with kass and was told no problem come on over. What an amazing person to deal with !! He showed me different units and together we figured out what size I would need. If you are looking for a storage unit look no farther. Kass was so amazing and friendly I will never go anywhere else. Keep up the great work !! Thank you so much

Carolann was extremely helpful she knew exactly what was best for me

Thank you carolann for your patience with all my questions will definately be there to rent

Melissa gave me great service and I would recommend Public Storage to any one.

Melissa and Mo were excellent to deal with and were very professional

As part of the auction process I want to say they have amazing customer service and a very well maintained facility

I recently went into this location. In the past I have always used a different company for my storage needs but decided to check them out and I am glad I did. I had the pleasure of talking with a young man named Kass & a lady named Carolann & they were both superb. All my questions were answered with ease & I feel safe putting my stuff there in the coming months. Hands down best expierence I've had with a storage company. I'll never go back to the rest.

TODAY I HELPED A FRIEND MOVE SOME THINGS FROM STORAGE THAT HE'D HAD ON STANDBY WAITING FOR AN APT. AND THE STORE WAS EXCEPTIONALLY CLEAN AND NOT ONE RAT OR FROG INSIDE OF HIS UNIT.... EXCELLENT SUPER FRIENDLY CUSTOMER SERVICE AND WILL REROUTE ALL OF MY FRIENDS AND FAMILY TO THIS PUBLIC STORAGE

I went too the Public storage on 36th in Ocala and Kass was just absolutely wonderful. He was very helpful, nice, and the place was very clean. I feel comfortable leaving my property here due too such awesome service. Keep up the goood work!

Had a great experience Carolann knows her job

great store and the employee carolann is amazing, she took great care and made sure i had everything i needed to secure my unit.

Nathan and Carol Ann are great...very pleasant to deal with

Greattttttt Job nathan was awesome ......Plus great rates!

I just leased a unit , the pricing is very competitive with other storage facilities and conveniently located. Nathan was very helpful, the unit was clean and odor free and ready to move my stuff in, Thanks Public Storage!

Nathan and Caroline have been wonderful help and I have stored with this company plenty of times would definitely recommend

Wonder staff, excellent customer service. Clean facility!! The convenience of the office being open 7 days a week saved me a lot!!!! Thanks for everything!

Nathan is an awesome asset to your company and was very helpful to me during a very difficult situation. His professionalism will be the reason I use your services again. Thanks again. Melissa Faignant

Nathan and Mo offered excellent customer service and it was a really great experience.

Mr. Kass is very helpful and informative. The staff here is very professional. The units are clean and I feel like my unit is both safe and secure in this facility.

Nathan and Dale are awesome at customer service

Nathan was awesome!

I visited this location to get into my grandmothers unit. Kass was very helpful and friendly! He showed me around the property and spoke very highly about it. I will most definitely recommend this storage company to all my friends and family.

Nathan was awesome!

Great experience with Nathan. Thanks!

Very helpful and nice would recommend.

Had a great visit. Nathan is awesome!

Nathan was very helpful very good customer service

I'm moving from Tampa to Ocala I'm exploring my temporary storage options I walked into public storage and kass was very informational and showed me the storage unit that fit my needs he also offered me packet supplies that I needed to store my belongings. Very helpful thanks kass I'll be renting from you soon again, thanks.

Nathan was very friendly as well as helpful and very nice I enjoy the visit at public storage.. it was an awesome experience

Came and got a storage unit and Nathan helped me with no problems got me in and out thanks Nathan

My first using storage and Mr. Nathan was VERY HELPFUL... HE WAS REALLY PATIENT WITH ME.. I WOULD RECOMMEND HIM..

We have always had great service from Nathan.

Good service with nathan and kass

Nathan is very great and very nice. Everytime I come in he has a smile on his face. Been storing here for a few months and have had an excellent experience.

The facility was a little off the 75, but worth the extra drive. It was clean, well secured and easy to find. Nathan, the gentleman who checked me in, was helpful, courteous and very professional.......thanks

Nathan was very excellent. He got me the best unit that I could afford. He is very knowledgable and super sweet. Would recommend people to store here.

I have a very positive experience at public storage. the customer service representative Nathan answered all my questions and made me feel very comfortable. he also was very knowledgeable of all public storage services..thanks

Excellent experience with Nathan!

KASSEM GAVE THE BEST COSTUMER SERVICE. HE WAS VERY INFORMATIVE AND TOOK THE TIME TO SHOW MY FAMILY AND I WHAT WOULD BE THE BEST UNIT FOR WHAT WE WERE STORING.

Nathan was very helpful and friendly

Nathan was very helpful and made it easy to understand the price breakdown

Nathen did a great job

Nathan is very helpful and awesome

There the best. I love this place. I will never store anywhere else. They are had workers an do a great Job.

Nathan helped me with all my needs

Nathan his very nice person his personality is be on work still are perfectly .I will like for him to stay working for this company thank Nathan for your help.

Nathan was very informative, helpful, and professional.

Melissa was fantastic very helpful.

Great customer service from Natha !

Nathan was very courteous and helpful.

I AM WRITING FOR TIFFANY ALEXANDER I WOULD LIKE TO THANK DEBBIE THE MANAGER AT MOORESVILLE LOCATION FOR HER WONDERFUL CUSTOMER SERVICE AND THE GREAT PERSON THAT SHE IS AND NEEDS TO BE RECOGNIZED FOR HER SERVICE. AND WOULD LIKE TO THANK RICHARD FOR LISTENING AND ADVISING ME AND I APPRECIATE HIS SERVICE HOPE WILL BE RECOGINIZED AS WELL. I WOULD LIKE FOR SHELIA TO BE RECOGNIZED IN ARIZONA FOR WONDERFUL CUSOMER SERVICE IN ASSISTING ME AND SHE IS GREAT. I WOULD GREATELY APPRECIATE PUBLIC STORAGE RECOGNIZING THESE EMPLOYEES FOR THEIR HARD WORK. I THINK THEY DESERVE RAISES AND VACATIONS WITH THEIR FAMILYS. THANK YOU SINCERLY .TIFFANY ALEXANDER

Both Dale and Nathan were very helpful.

Nathan was very good at what he does

Nathan was great! Very polite & helpful in getting my unit rented.

Very easy to get set up with the unit. Nathan is great to work with!

Mr.Nathan has been very helpful and knowledgeable. He's very polite , thank you for his Pleasantry at the counter.

Nathan and Melissa was very nice sweet helpful would refer anyone here :-)

Nathan and Melissa have been awesome help. Thanks guys y'all are awesome.

Nathan was a very nice and help when I needed it. Thanks

Melissa helped my brother select the right storage unit for him, she was very knowledgeable, helpful and caring!

Nathan is extremely helpful and personalble. Very happy with the customer service and facility.

Nathan was great to us... definitely recommended

Nathan is knowledgeable and very helpful awesome place

Service was great. dale and nathan were very helpful.

Dale was great. Very helpful and nice. All paperwork was done quickly also.

Melissa was very good at her job and nice.

Fantastic very good with customers nathan was very helpful

Melissa & Nathan were very helpful & knowledgable. Thanks

Nathan is great

Nathan was very knowledgeable about the units here. I just leased one of the units inside with a/c. A+ for Public Storage

Very helpful staff (Nathan)

The units are perfect size. I had help from nathan and dale. They were very sweet n helpful.

I haven't used a storage facility in many years. In fact, this time I only had some 19 boxes that I had to store for about 3 weeks. I found the people in the rental office very friendly, courteous and helpful. For me, this particular site was perfect. It was so close to my final destination for the boxes that I could walk to it. It was also very well secured and maintained. My biggest surprise was when I went to "check out", I was told that I was to keep the lock that was on the storage unit. Is that common practice today? I have no idea. It is certainly a good advertising gimmick to get you to come back if you ever need storage again. Besides that, I've been needing a lock like this for a cabinet I have.