Public Storage Self-Storage Units at 3500 Laurel Rd E, North Venice, FL

The facility is very clean and has great ease of access. I appreciate the carts on site to help lug things. However, my interactions with the staff have been the very best. Any issue I have had has been addressed in a calming and supportive manner. All staff from the office, right up to the district manager. I had a concern and she called me. I was astounded. I didn’t expect a call back let alone anyone to be so kind and helpful. That right there… sold me. Thank you.

Terri was very knowledgeable and very helpful. I would recommend Terri for best customer service very pleasant.

This location is safe, clean and affordable! Terri is very helpful and friendly. She answered all my questions, making it easy for me!

Beverly and Andrew are great to talk to and very helpful. Store is very clean

Thank you Teri for your assistance in closing my account.

Andrew was extremely pleasant and helpful today. I was having issues getting into my unit and with security in mind he assisted me and I was able to successfully access my storage unit. Thank you Andrew! Public Storage is lucky to have you:)

This storage facility is clean and well maintained, has security and a gravel lot for RV/Boat storage in addition to personal storage. The lady who was working at the desk, Terry, was very nice and helpful and actually stayed late to get us checked in and also personally showed us to our rental spot. I highly recommend it.

Terri is professional, helpful, and all around amazing!

Terri@Laurel Rd. Public Storage. Thank you so much for the great friendly service. Very knowledgeable, timely, and professional at what she does. She must be a very valued employee. Great prices too!! Thanks again!!!

After the manager Kenny left there is a complete disregard for primacy and security of items stored here now.

Today, we rented an inside storage unit at Public storage laurel road, and Terri was our service representative. She provided my husband Terry and I with outstanding service. Terri was extremely kind, explaining everything in full detail. Terri made Public Storage and easy choice, Thank you Terri

Terri was such a pleasure to do business with! She is a great asset to any company!

Great service!

Terri was the absolute bomb Diggity!!!! So super helpful and she should probably get a raise! 💖💖💖💖💖

Hey thanks so much for Andrew at public storage I was having a tough day with the heat but the air conditioning inside office was great The storage unit was as expected ! Thanks Andrew!

Andrew is awesome. Thanks for all your help

Easily accessible, clean and efficient. Andrew at the desk helped me a few times when I had some issues with my key and I needed cancel the unit. Thanks Andrew! Highly recommend if anyone needs storage in a 5 mile radius of Venice or Nokomis

Amazing customer service from Andrew!

Simple and easy! Andrew was able to get me a unit with minimal effort and removed much of the dread of having to bulk-store.

Janice is an asset to your company! She is so friendly and helpful! Thank you Janice! You are the best!

Janice is the best! So friendly and helpful! Thank you!

Janice has been incredibly helpful and supportive. Highly recommend this location!

Janice at the Laurel Rd. Location is great! Very kind and helpful.

Janice, is always delightful and helpful when I need assistance.

Janice was very professional. She answered all of my questions I would recommend public storage on Laurel Road to anyone who’s looking for nice clean storage space

Janice is the nicest person who works at public storage. She is very considerate, kind, understanding, and caring. She's always ready to help,and offers suggestions. She's bright and articulate very well. She stands out from all the other employees that I have dealt with at public storage. She's the best.

Janice was very helpful over the phone. We lost our shed to hurricane Milton and needed a unit asap.

Janice and Kenny were fast and efficient :)

Facility was clean and organized. Frank helped me with a new rental and was absolutely fantastic! Five stars for Frank!

Kenny was very professional. He made sure I received top service.

I've been very pleased with the service received at this Public Storage facility. Kenny is the employee who has assisted me. He is very kind, helpful, knowledgable, and respectful. I recommend this storage location.

We were looking for a storage unit close by. Met with Jan today. Really nice lady. We will be renting a unit at her location. Highly recommend.

Janice Mann was the one who helped me with my rental was very kind and an easy process. Go see janice for your rental needs!

Great place to keep your belongings. Jan is very helpful and gives wonderful customer service!👍

Great experience. Janice was very pleasant and helpful! Facility is clean

Janice was extremely helpful! The lot is clean and well kept.

I am so thankful to Janice and Kenny when it comes to handling my storage space. They always greet me with a smile and an honest willingness to help me with anything I need.

Employees went above and beyond. All very friendly and nice. Place is new, clean and convenient.

Stopped by the North Venice location. Kenny was on duty. He was not only very knowledgeable & helpful but kind as well! Hopefully the management understands how valuable this employee is to the team. Hard to find good workers.

Janice and Jessica are the best! They were very helpful snd fast! Thank you.

Had some discrepancies with my cell phone açcess to the gate.Went into get help.Janice was very helpful and pleasant.She quickly resolved the issue on my phone and I was happy I stopped by.Good employee...,.kudos.

We rented at Public Storage for a year and Kenny was always very friendly and helpful. Great five star experience.

I am so beyond shocked really the word is disgusted. This is just my first of review and going to continue since I can’t get a phone call back. Not only have I been a LONG TIME Public Storage customer and at times I have had two units at this SAME location (I am talking YEARS). At the time of this rental I rented a big unit not knowing what contents I was going to bring from my father in law that had just passed away. I didn’t even fill a 10th of the unit. After my father in law died it devastated my MIL so bad she went into a nursing home. This devastated the family. Last week I called to speak to someone at the facility and NO ONE called me back which was so odd to me. A few minutes ago I left another message with Kristina or Tina….nothing! Now I know why no one called me back when I got into the office the gentleman could not believe how much I was paying he was in such disbelief. He couldn’t understand why I have been paying quadruple the amount of what they are charging. The guy at the front desk was so nice and felt so bad. He could not believe the amount of money they were charging me. It’s $173 for the unit I am renting and they were charging me $537 a month. Kristina couldn’t give me a courtesy call to make it right long ago? Nope she just kept charging my credit card month after month. He felt so bad and was going to see what he could do. But the owner/manager will not call me back or contact me and still charged me for the whole month of May $537 for this unit and it is only the 6th. I could have just left the contents in there and walked away and not paid but I’m not like that. Karma is real! Then it would have cost her time and money I don’t roll like that. You would think she would call me and give me some of my money back that she took from me month after month knowing how much she was charging me. This will be the first thing I’m do is writing this review, then I will go to Social Media Outlets, and then I will move to other avenues because this is not right. I own a business I know this is NOT how you treat your long time customer’s and over charge someone that much a month. I can understand a little bit of over charge but $173.00 to $537.00 is something that I will fight over until I get this resolved. DO NOT RENT FROM HERE…..call Cube Storage they could not believe it either they thought I was joking until I showed them my receipt.

Janice answered all of my questions regarding available units in a professional manner. She showed me the available units so that I was able to make the right choice to fit my needs. Thank you!

Janice and Kenny both gems. They assisted us with our storage unit needs You should do everything to retain them as employees

Kenny was great! He's a great asset to your company.

Very nice, clean storage with friendly and helpful staff. I especially want to note the high professional qualities of an employee named Janice.

I went to check in for pricing 04/18/2024. Janice was a big help and a blessing to speak with. She was very courteous and had enough information for us to make decisions. She showed customer service that has been long lost. If I had a company she would get a raise for the service she provided. 1-10 10 being the highest. She gets a 10+!

Janice is a real pro....wonderful service

Stopped in to check on storage space to accommodate some odds and ends left over from garage clean out, Employee by the name of Kenny was helpful from the moment we walked in. Very personable and one of the nicest people I've encountered in the retail world. Very helpful and informative. Well explained and knowledgeable. Will be back when my garage project is finished and rent a unit.

Janice was a huge help. She is friendly, knowledgeable, and very kind. Facility is cheap, well maintained, personal staff, and affordable. I shopped around before committing and public storage is where it’s at.

Kenny made it easy for me to downsize to a smaller space! He was very patient explaining how to go about it. I appreciate the effort and recommend public storage.

This was one of the easiest things we have done in awhile. The facility itself is spotless and well protected. The property manager was extremely friendly and well versed in regard to information pertaining to the facility. We appreciated his guidance and feel confident in our choice to store our travel traveler.

I worked with Janice. She was amazing at helping me with my storage unit. I recommend the Laurel Rd Public Storage to anyone! Easy access, I use the app to open the gate. Very convenient!

Janice is the best. She was very helpful and she knows what she’s doing! I will be returning because of janice’s hard work and dedication!!

Janice was the best. Very kind and generous. Helped me with everything I needed and made my experience with your company easy and smooth. Couldn’t ask for better service.

All, I recently had the pleasure of interacting with Janice at the Public Storage facility on Laurel Rd in Venice, FL. Let me tell you, she truly stands out as an exceptional employee. Professionalism and Courtesy: Janice greeted me with a warm smile and a genuine desire to assist. Her professionalism and courtesy were evident from the moment I stepped into the office. Problem-Solving Skills: I had a few requests related to my storage unit, and Janice handled them swiftly and efficiently. She patiently listened to my concerns and provided practical solutions. Her problem-solving skills are top-notch. Going Above and Beyond: What truly impressed me was Janice’s willingness to go above and beyond. She didn’t just address my immediate needs; she also ensured that I felt valued as a customer. Her dedication to ensuring my satisfaction was evident throughout our interaction. Customer-Centric Approach: Janice embodies the spirit of excellent customer service. She took the time to explain all the details, answered my questions patiently, and made sure I left with complete clarity about my storage arrangement. Recommendation: If you’re considering Public Storage in Venice, FL, I wholeheartedly recommend seeking out Janice. Her commitment to customer satisfaction is unmatched. In summary, Janice is an asset to Public Storage. Her professionalism, kindness, and dedication make her an outstanding employee. Thank you, Janice, for making my experience memorable! Janice, keep up the fantastic work! 🌟👏 Love that Boston accent! Mike Little

This facility is very clean and even the doors have been cleaned regularly I believe. When I went to the office I was greeted by a very kind and smiling woman. I had some unusual needs and somehow she met them all. I highly recommend this specific location. As it had been kept up much better then some of the others in the area. No pests are present nor rodents.

When I have clients relocating to the North Venice area, it’s good to know that I can send them here & they will get excellent service. Janice is my go to person & all my clients love her. Friendly & efficient every time! Thanks for looking after my clients Janice

Professional, friendly and helpful, Janice is the best !

Disappointed that they raised my rent nearly 30% at my 6 month mark. I expected it to raise at some point but 30% seems ridiculous after only paying for 5 months.

this facility is clean and well kept. it is a great, secure property and the front desk is extremely helpful and accommodating. janice so friendly and easy to work with.

Always so helpful and courteous! Janice is awesome!

I believe this is the cleanest storage facility I have been to in a while. Granted we are in Venice! Still quite clean and the lady, Janice at the front desk was pretty darn friendly. I wasn’t going to get the size I did, however due to all the information I collected from Janice, I decided to consolidate my other two units that are at Store rite. Hoping the cleanliness and the good customer service chick stick around!! Def selling point!

Absolutely had the very best experience with this public storage! The customer service went above and beyond! Janice was at the front, I had trouble with my unit and she made sure I was all set and happy before she went to the next customer! I will be returning specifically because of her! Storages are easy to come by, great, knowledgeable customer service is not!

It was expensive and okay building, not as convenient as others, nor are they as helpful as others

The facility is clean, convenient, and well priced for the value. Janice is very kind and professional. She is walking peace and joy. Definitely recommend.

Just moved to the area from far away, stopped in to inquire about storage and met this beautiful soul Janice. She helped me every step of the way to assist in finding me the right size storage bay. Come go find out we moved from the same area! Such a small world! Thanks again Janice for your honest hard work in getting me what I needed. Anyone that is looking for a great person to help with your storage needs please see Janice! You will not be sorry!

The Nokomis FL location was run by a woman named Janice. She was very helpful, patient and kind. I signed up on the spot!

Janice was so helpful and kind! Had an answer to all of my questions. The storage was very clean and air conditioned Great Place

Janice is so helpful and friendly!

Staff was very helpful, Janice showed me storage available and explained everything and answered all my questions. She was very knowledgeable. Facility is spotless and climate controlled

If you looking to feel secure with storaging you personal, or business things, look no further, this is your safe haven for all your things from auto, clothing, home furniture, anything worth to you. Check ✔ in see if there's a space for you, the spaces all get booked super fast. [Me there 3 yrs], great location interstate 75 from east Laural Rd, (east laural from Instate 75)adjacent to Venice memorial hospital. Don't hesitate 😉

I have recently moved to this area, and after reviewing several storage units my decision was made to use Public storage @Laurel Rd. location. Kenny was EXTREMELY HELPFUL with the requested information and answered all my questions and then some. The facility is always clean, which really makes a difference. I would highly recommend working with Kenny to assist anyone in need of a storage facility.

Great guy no hidden fees, straight up, honest..thanks

I stop by 2 check out units at Laurel road period the property manager Janice was extremely helpful period the facility looks real good period I hope to rent next week, thank you, Janice.

We just moved from out of state and this was our first stop. Janice was our first point of contact. She was wonderful to work with and she made the move in process so easy for us. The facility is immaculate-from the common areas, public restrooms to the storage unit itself. We could not be happier with this facility and Janice’s help! Definitely 5 star!

Thanks for being there. Such a great location. So clean and safe feeling. Kenny was amazing and so pleasant. Thank you for making my experience awesome.

Thank you Janice. You helped us so much transferring out storage in NC to ps. We had no idea how to sign the new lease. Thanks again

Janice was very helpful and was happy to answer any questions.

Janice was very helpful in talking about my storage needs. She’s a great asset to the company. Five stars!!!

Janice M. At the Laurel Road Public Storage was fantastic. I had been looking at 3 other places in the area and she sealed the deal for me! She stayed late to sign me on.!! Also I’ve used PS previously and was very pleased!

OK I must say your staff to be very helpful especially Janice M. She answered all my questions with a smile was very very helpful. I found the place to be well maintained and clean .that's a plus in my book.

Janice was very helpful! Great customer service and the place was well taken care of!

I used Public Storage for several years and overall, I had a decent experience. The facility was always clean and secure, and the staff was helpful whenever I had questions or needed assistance. However, there were a couple of major downsides that eventually led me to leave. The first was that the rent kept going up every time my lease renewed. When I first rented a 10x15 storage unit, I was paying under $100 a month, which seemed reasonable. But every year when my lease was up for renewal, they would increase the rent by a significant amount. By the time I decided to leave, I was paying over $300 a month, which was just too expensive for me. The second downside was that the access hours were very limited. I could only access my unit during certain hours of the day, which made it difficult to retrieve my belongings when I needed them. This was a major inconvenience for me, as I had to plan my visits carefully and couldn't just stop by whenever I wanted. While I appreciate the cleanliness and security of the facility and the helpfulness of the staff, I can't recommend Public Storage due to the high rent increases and limited access hours. If you're looking for a storage unit, be aware of these limitations and factor them into your decision-making process.

Janice was very friendly and helpful. There facilities are very nice and has good options. I highly recommend public storage!

I was in the other day and Janice was so helpful. I am looking at relocating and Janice was just so nice, understanding and knowledgeable.

Kenny was awesome, he was very helpful and I knowledgeable. I had endless questions and he was able to answer them all! Thank you

Kenny was so personable! He answered all questions & really helped us feel comfortable making the right move to store here!

Kenny and staff are the best people in the world to do business with. They are knowledgeable, courteous and fabulous customer service professionals!!!! I recommend the facility to anyone.

Facility is kept very clean and in great condition. Personnel (Kenny) was extremely pleasant and helpful. Overall a great experience.

Kenny is the BEST! Second to none for customer service and friendliness. Kenny is professional, knowledgeable and empathetic. Thank you Kenny for making a great customer experience. I would recommend Kenny and his team to anyone for their storage needs!!

Came to look at a unit carli was a help I recommend public storage over other storage facilities.

I had a great experience with Janice the other day. She is very knowledgeable and answered all my questions I had asked. The whole place was very neat and you can tell it is well taken care of.

Very friendly service, Carli in particular has a great attitude!!! Hard to find these day! Prices are good, but I’m coming back for the service! Thank you Carli!!

Great service from Janice! She went the extra mile to ensure I was satisfied. The location was clean and welcoming.

Jessica, who I believe works at a different Venice location and was filling in post-hurricane Ian, was absolutely fantastic! My mother lost her home in Port Charlotte during the storm, and she was traumatized and desperate for a storage unit to salvage and store what what still intact. She went above and beyond for us, and was so kind and helpful! This girl needs a raise and a promotion! She is excellent.

Janice was so helpful. She was able to find the solution with an issue with a public storage that I have in Pasadena, CA. Thank you Janice for bringing a smile to my face and all of your help!

Clean organized

Deborah, at my local PS location was an absolute pleasure to deal with! Extremely kind and patient, she made my rental experience fantastic!

I use a lot of storage, am/was long term here and this is the second worst experience I have ever had. My worst was at another Public Storage where cockroaches layed eggs all over my stuff with No Food stored in the unit. This location is barely a step up and I have had a really bad experience. Go to Extra Space in Nokomis if you can.

I want to thank Kenny for showing me a few units. He was very helpful and answered all my questions! When I'm ready for storage I will be back! Thank you kindly!

Kenny was exceptional. His efforts were above and beyond and seemed to know no bounds. Thank you sir!

Had a very pleasant experience with Deborah, she was very helpful. Great customer service!

Janice has been really helpful!!

Janice was a great help today, she was very nice and got all the information that I need it right away, I will give this facility 5 stars Thank you Janice

Janice is the best! Very helpful in completing account, professional, knowledgeable and made the entire process very easy!

Janice was great. Prices pretty comparable to other storage places. The good thing about this one very close to highway (75) easy in easy out great people.

Great location and service. Thanks to Janice for all the help.

Janice is the Best! She answered every question and assisted us any way possible to help with our move!! Thanks Janice for being a wonderful person!!

I have had a space here for a few years. Janice has made the extra effort to make this a top notch facility.

Raised my Price 4 times in 1.5 years! Going to find another place. Even if it’s the same price it’s the principle .

Dealing with Jania was a pleasant experience. She was very helpful and knowledgeable about there product. We are building a house across the street and needed storage for our business for long term. I would highly recommend this complex and Jania.

Janice was helpful and kind because of her we decided to rent one of the units. She took her time and was patient with my husband and I. She answered all our questions! Would highly recommend! Thank you Janice!

Janice is very friendly and gave a lot of info

Janice is great she explains everything and beyond friendly

Had an issue today at the Laurel Road Public Storage and JESSICA who was filling in their for the day from Punta Gorda was extremely helpful and resolved my issue in minutes, wish she was here all the time, you need more people like her, thank you JESSICA great work

Janice is Awesome. Very Friendly and accommodating. I highly recommend this location for any storage needs.

Thank you for having such great employees.Janice at your Laurel road facility was very helpful and very professional with helping me with my needs.It was a pleasure working with her

A shout out to Janice for her help. Great work.

Thank you Janice for all your help! Fast, efficient rental and a clean climate controlled unit.

I stopped in to look at a unit...Janice was super helpful and kind. Nice place!☮💜

Good service. Janice was very helpful and very polite. You don’t always get that kind of friendliness at a storage unit facility. Thanks Janice

Janice is to be highly commended. She went out of her way to meet my needs in terms of space And vehicle accommodation. Thank you Janice!

Janice and Kenny at the Laurel store were so pleasant and helpful. Thank u so much to the both of u !! ;)

This facility is very nice - clean, easy to access, and secure. Janice was so nice, helpful, and kind! Highly recommended.

Jania was fantastic. Service was great. They were able to get my family a quick last minute storage unit with no hassle. Will definitely use them again if need be in the future.

Had a few issues, which Janice handled professionally, and with a smile. What a pleasure.

Janice superb , friendly and very helpful.

Had to make last minute plans and Janice helped with everything. she made it easy and explained everything also for easy understanding. she was very kind and a big help.

Janice did a great job giving us a new space

Very clean and well lit. Janice is so professional, courteous,accommodating and pleasant!

This facility is one of the better storage places around. It is clean, modern, efficiently run by Janice. Access is easy peasy. The bathrooms are spotless in case you need them. We have two units there and both meet our high expectations. Janice is a peach and will answer all of your questions. You can bring your own lock and save some money. Also, your Homeowner's Policy probably will cover insurance, so be sure to check to save some more money.