Public Storage Self-Storage Units at 8305 Ulmerton Road, Largo, FL

They run a very tight ship they to me are overpriced my unit cost me $307 a month and I just recently lost my job so it is killing me to keep it but it is my whole house of stuff what to do what to do?

Julie is amazing and awesome supper friendly and caring.the best customer service I have ever had at one of your public storage unit.

They were fantastic!

Murdy provides excellent customer service even though it was past closing time

They have better deals online than they do in-store (but that’s standard practice nowadays). The real star of the show here is the staff. They are friendly, knowledgeable, and helpful. Myrtie is the best! Moving can be super stressful but my interaction with her made my day. Extremely sweet and professional. Public Storage is very lucky to have her and I hope she gets the recognition she deserves in the company.

Very nice the best customer service i want you to know that Myrtie was the best ... Thank you very much for making my transition very easy

Myrtie is the most professional and friendly rep that you will meet. Public Storage is very lucky to have her.

I've had a larger 10x10 unit for the last 2 months and I was finally able to move most my stuff out. I still had some stuff I didn't want to take so I asked to move into a smaller unit. Lisa helped me big time and found me the perfect unit inside that fit everything I had. The process was super easy even with some computer issues. Thanks for the help. Definitely recommend this place.

Good job, got in and out quick

Myrtie has great respect for people when she helped me figure out my needs, we need more customer support like her.

My dad needed a storage unit to store a large trailer, called Public Storage and Myrtie answered. She found me several options within 10 miles of my home, set up an appointment and same day my dad was able to move in. Stress free and awesome customer service. Great deal, friendly staff and clean facilities. 5 stars for sure.

Great Experience, thank you Myrtie

Julie was exceptional and provided great services

Julie is a amazing property manager she is so helpful with getting you what you need I highly recommend this location

Myrtie help very much very awesome person good help thank you Myrtie

Location - 8305 Ulmerton Road, Largo FL. I don't think I have ever written a review before but the more I thought about what happened the more it made me mad. I had a reservation for a 10x30 unit to put some vehicles in storage to protect from the Hurricane hitting in Florida. I had left a message for them to call me as I had some questions related to the unit. She called me on 9/27 at 1:50. I asked my questions but she was very rude. She kept telling me they were closing at 2:00 due to hurricane. I said that I understood but still needed to get there to store my vehicles. I then said that as long as I could get there by 1:30 it would be fine? She said yes, so I told her I was on my way and it was at 20-25 minute drive. We arrived at exactly 1:20. The door was locked, lights out, and looked like nobody was there. I kept knocking on the door as I could see there was a purse sitting on the desk. She finally came out, unlocked the door and I went to pull the door open and she stopped me, and just barely opened the door and said, "what do you want?" I proceeded to tell her that I had just talked to her and she said it would be fine as long as I arrived by 1:30. She then denied this conversation, closed the door and lock it. Then went out the back. I saw her behind the gate and just said, you know, that was not nice and I drove all the way over here. She just kept yelling that we are closed and there is nothing I can do about it. I then referenced the time and that she said they were closing at 2:00. She then said that she had not said that and we are closed so you need to leave. So completely rude and she totally lied about it all. As a business owner myself, I'm sure this is not the reflection of the company as a whole, but if I ever heard anything like this about one of my employees, trust me, they would be fired. I would avoid this location.

Myrtle was quick, efficient and lovely to deal with. She made the process easy.

Myrtie is definitely very helpful and very friendly and treat you with a lot of respect in I would definitely love to stay in this storage place thank you so much and being very kindly thank you

Finally found a storage place that fit my budget and was very quick about the process thanks to Myrtie ! She was very sweet and explained everything very well :)

Very great service Very nice people

Miss Myrtie in the office is amazing. She was so helpful and so knowledgeable and very pleasant. Made my experience as easy as possible. - Sarah Fleming

Had a great experience , go in and see Myrtie, very knowledgeable and friendly. Highly recommend

Come on in public storage ask for Myrtie she amazing

Myrtie has been a great help and got me the space I need for a price ic

Myrtie Excellent customer service and very attentive ... 100% recommended

Myrtie stayed after work to get our space. Awesome lady. Thank you

Myrties was helpful and personable

Myrtie, has such and sweet, and innocent personality!! Gave me wonderful service need more customer service like this.

I had a conversation with Myrtie over the phone about my rental. She went out of her way to talk me through an online rental process and had me squared away within a few short minutes. Professional and very pleasant to speak with. Definitely recommend her for your rental process. 5 stars!! 🌟

Very hostile, had some random guy follow me in his truck and cuss me out for walking next to this building.

I had a storage here for 2 years everything went well,no issues.Inflation took me from $75 to $115 a month.

Trish was fantastic I wish everyone was as good as her

Trish was very patient and helpful

Trish was very helpful and knowledgeable when helping me pick the right rental storage space for my belongings. I would also add that she was a pleasure to talk to, friendly and has outstanding customer service skills. The storage hallways and space are very clean. Anyone, looking to rent an affordable rental storage space for the right price with amazing customer service skills as well as a great listener, please speak with Trish. 😊

Everyone was very helpful and helping me resolve my issue. Especially Trish! Every time Iv talked to her she has done everything to help me I will continue to use public storage any time I need a storage service in the future

Well kept (inside and outside and the gate), friendly management, safe environment and good a good deal.

Thank you Stan for are your help I would recomend public storage very courteous and helpful.

Jerry was not only incredibly helpful but was super kind. He made finding storage so easy and knew exactly what we needed. I’ll be renting here for a long time now!

Trish was great explaining everything. Wasn't given the details over the phone . Thanks Trish.

Ms Trish; you were amazing and made this experience less stressful then I anticipated! Thank you for going above and beyond your duties to accommodate my needs. Keep up the great work!

Loved my stay with public storage employees very considerate. I love Trish she is amazing.

Trish displayed excellent costumer service..Made me feel like I chose the right place of business to have my property safely storaged..Great rates as well...thank you Trish for helping me and my family

I’ve been a customer at this location for 3 years and the customer service has always been good, but today it was top notch! Trish went above and beyond to address my concerns about a rate increase and advocated for it to be waived. She was just as happy as I was when we got the approval! Her kindness and understanding are why I will continue to be a customer of this Public Storage location!

Very friendly and respectful. Jerry is a professional

Trish was great helping me and found the right storage container for what I needed! Thanks Trish!

Great service and Trish and the staff are very helpful....would use them again!!!!

The staff is always polite and accommodating , willing to assist when necessary and your goods safe.

Trish is wonderful she is great at her job and a tremendous help in helping us transfer

Jerry gave me great customer service. I’d recommend this place to anyone after the experience I had!

Thank you so much Jerry for making my moving experience easy and stress free!

Trish was so very polite and helpful. Thank you so much!!!!!

Stan went above and beyond to accommodate us! His customer service was nothing short of fantastic! 👍👍 Thank you Stan and Happy New year to you and all the smiling faces at this location!

The unit was clean and the location was great for where we needed it to be. The only issues where the space for driving around was a little tight and it someone blocked the road it was hard to manipulate the vehicle around but it was overall a good experience. Thanks to Trisha who helped me check out and did it with a smile.

Jerry is awesome!!🙂 always friendly and helpful!

Love it

Rent goes up to often. Other than that it's ok

The place was well lit and always clean (no cigarette butts scattered about). Unit provided was perfect size for my needs suggested by an employee that stood out from the rest . Her name is Trish. She is front desk at public storage on Ulmerton and Wild Acres in Largo. This lovely lady employed there was so helpful and made me feel she was always happy to see me. Basically "Trish" made my one month stay at Public storage feel like I was staying at a hotel. My husband and myself thank Trish and the public storage family kindly for making this transitional time in our lives a very smooth sale Thnx again M.

Very clean storage place. But very tight roads to get to storage units. Don't know how uhaul get in.

Let's face it, this is a public storage location and being as such, your expectations are likely lowered. I know mine would be. I visit one or two of this corporate ran stash sites each week so I really know what to expect. I sadly also know what not to expect. One thing I know better than to expect is great customer service from knowhow staff. Imagine my delight when I visited this location and TRISH was the on duty staff member on this day! Trish treated the business myself and a friend had there with professionalism, kindness, compassion and even stayed a few minutes beyond 6pm, closing time, to be certain we were able to complete the business we had with the storage unit. She deserves a raise, a paid vacation and most definitely my gratitude for her above-and-beyond approach and smile. I truly am very appreciative of all she did and does.

This facility is conveniently located close to rt. 19. The place is clean and it is quite evident that the employees take pride in their work. One employee at this location stood apart from the rest. Her name is Trish. Her customer service skills are impeccable. Trish sold me on herself first and as this was my first time renting a storage unit she also put me at ease and made me feel comfortable. Kudos to Trish for making this entire process easy for me!!. Thank you Public storage and Trish!! Michael Oknowsky Meyer

This is my second review one this nice property I brought my sister down and she got eight we're looking for a 10 x 10 I'm bringing family down from Philadelphia and once again Trish is amazing thank you for your time and patience with my family trish honest to God I'm hoping to get at least one or two storage units thanks again for being so awesome the property is so clean 🥰 Love the Ulmerton Rd . Location. clean... Well kept... Felt safe to store my belongings... Trish... Short lady ... Sorry ❣️ not good with names.... Was patient and call to find a storage to meet my needs. Unfortunately nothing meant my needs at this time... I would highly recommend and would come back if I come back to area. Ty

Came in to rent a 10x10 the clerk Jerry was very knowledgeable about his job polite I recommend public storage at this location to anybody

This is by far the most pleasant public Storage i have visited Trish is such a pleasure to work with she goes beyond her duty to give u 100% customer service Property # 20445

Was doing my homework for storage, and called this Public Storage location. Spoke to a very nice person, Trish, and she provided all the information that I was looking for. I had lots of questions and she patiently provided lots of answers. I left the conversation knowing everything that I needed to know. Trish was very patient, personable, and extremely nice. I thank her so much for her help and feel confident that they will meet and exceed my expectations.

Trish was fantastic! Awesome customer service and went the extra bit to assist when we came across an issue. Definitely will use again because of her and the service.

My first move in space was smaller than I expected so the employee, Melissa helped me upgrade to a larger one. She went out her way to find me a measuring tape and walk out to the unit with me. I measured a large table I have and made sure it would fit in the unit. Melissa took the time to explain all the details of the rental agreement. I also met Jerry on my second trip out there and he was very helpful as well. He went through his morning inventory and saw that I was possibly going to be charged for the original space. He made sure I did not get charged and saved me money. The office and lot area was clean and secure with gate access. Thank you Melissa and Jerry

Have used Public Storage many times and have always had a great experience. At this location, Trish was very friendly and especially helpful in getting our temporary storage needs met. We will be back!

My wife and I are trying to find A storage for my mother-in-lawStopped in to seeWhat was available what to prepare forTrish the Lady with this southern accent very helpful We're still looking around impressed with securityAnd will present information toMy wife's mother-i CarolThank you for being professional some of these storage places are just fly by night and are not clean. Ty trish for making this task not so complicated

Called to get availability for a small unit to rent for a few months. Trish was outstanding she explained the pricing and was very knowledgeable. She went over and beyond to help me. Her customer service was exceptional.

Clean fair prices Phil is wonderful!

Melissa Giorlando excellent service. Excellent. I was very happy with her.

Jerry was very helpful and efficient. He made sure we were satisfied with our options and respected our time in spite of having customer calls and other interruptions.

Very curtious and attentive!!

Melissa was very helpful. Great coustomer service

Jerry was great, very helpful & professional. Definitely glad I went there instead of somewhere else

Trish was phenomenal!! She was polite and respectful and knowledgeable! She was also very patient! She has a great personality and Public Storage should be happy to have her representing their company!

Couldn’t get unit unlocked as we were leaving. Had been having trouble locking and unlocking since we’ve had the Unit. Melissa Manager worked diligently and managed to fix the problem. Awesome customer servic

Melissa was helpful in closing out the account. Great customer service!

Melisssa has very good customer service and explained everything i needed to.know about my storage unit Rental

Had a great call back experience with Patricia handling calls for the Ulmerton rd location. Took the time to hear my query and helped me resolve it.

Melissa was extremely helpful, I would recommend this place highly.

I can never get a call back regarding my refund, guessing I should just do a charge back on my CC and call it a day, horrible customer service and they lied to me straight to my face. Never again will I store my belongings there

I ' m moving to Largo Florida, and in need of a storage space,I'm looking for a 5 x10 unit, to storage my stuff in in til my apartment ready to move in.I spoke to Trish Hughes, in helping me with this location, she was knowledgeable in helping me finding a unit that will work for me,the prices are right and I will be calling back,when I'am ready to rent.. Angela Stocks

Trish was very nice and pleasent, she showed me the facility, and explained the details and the process, including the prices and insurance if needed..gave me tips on how to make my items work for the space I asked about...showed me the gate lock and unlock process, The grounds were nice and accessable..unit was clean. Thanks again 👍🏻

Melissa was awesome and quick with getting me into a unit before work. The price was great for what I need right now. Overall 5 stars

Great centrally located place to store your prized possessions. Jerry was a great help getting me the right space at an affordable price and he showed me many items to help protect my items as well. Thank you public storage and Jerry for all your help. The service and location is so great I have just rented 2nd unit for mother. She is as pleased as I am. Jerry was so kind and understanding to her special needs. Thanks again!

It was easy, and relaxing, working with Jerry. He answered all my questions and made me feel at ease. Thank you for your help !

Jerry is the BEST! He is very honest and thorough. I would recommend renting from this facility

It means work when you go there you're either taking something out or you're putting something in

Jerry did an excellent job explaining every thing and there were no hidden fees.

Jerry was great ! Very quick service nice guy ! Easy and simple !

Jerry was the most helpful guy. He helped my wife find the right unit over the phone and walked us through the e rental and remained patient the entire time. My wife and I never rented a storage before and he was professional and answered all our questions. It was a pleasure renting from him.

This has been one of the easiest storage rental experiences I've ever had. I was able to do everything online including making a payment and getting my access code. I got a call almost immediately from the manager, Jerry, who confirmed my rental. The day of move in, my paperwork and lock were inside my unit. Jerry made the process very easy. This was a great choice.

Amanda has great customer service was very upbeat and helpful!

Amazing customer service from Jerry, explained everything in a very descriptive and helpful way. Wouldn't go anywhere else for my storage needs!

Jerry was very helpful and helped us get exactly what we needed!!!

Jerry was amazing with information about his property. Made the rental process trouble free, was very prompt to help after unit was rented they will always have my business.

Jerry did a fine job explaining things and helping me out.

Jerry is awesome! Fantastic customer service. A great rental experience.

Jerry was so helpful!!

Jerry was super helpful

We’re so grateful for Jerry! So helpful to get our storage unit!

Jerry was very helpful and friendly.

What are the sizes of air conditioned units?

Harry was very professional and friendly.

Fast courous service. Pricing great.

Cheap storage, 24 security..

Clean property Jonadine is very nice and helpful.

Jonabine was fantastic

Lauren was a very pleasant person and very helpful. I am from Ohio and we needed to store stuff till we got down here.bi was there Saturday and had a very rude experience from I believe her name was johana. But decided to come back and dealt with the nicest lady named Lauren she was a pleasure to deal with

Jonadine did a great job help me and my husband to update to a big unit. She is a sweet heart

It's a storage and its stores stuff

Jonadine was very professional and extremely considerate of those who need her knowledge. I am very satisfied and thankful.

Jonadine is very patient and helpful. Very satisfied

jonadine was very pleasant unpon arrival, informed me of all rules and restrictions. Very satisfied.

Great staff

Jonadine has excellent customer service skills. She is very pleasant and extremely helpful,

Jonadine nice lady very helpful.

Great service Jonadine!! Thank you!

Great place very clean and the staff is so helpful and so nice

Jonadine is very professional. Thank you Jonadine

Very helpful and easy setup. Thanks to Jonadine you were very helpful.

Jonadine was very polite and professional. We are greatful and we recommend Public storage.

Great experience Holly was super helpful and very nice. It’s very stressful moving but she made it very easy I will use public storage for all my storage needs

Jonadine has always been very kind and keeps the property clean and the customer happy. Thanks again,Jonadine

Public Storage was clean and customer service representatives were really helpful! Jonadine was especially helpful!

Joneadine is a very nice and professional person. It is a very affordable option for storing your extra items.

Jonadine is very nice. This property is very clean and the price is affordable. I recommend Public storage. Thank you, Jonadine

Great service

Great service by jonadine

Have been using this location for over a year and would recommend business for anyone ! Always great service and extremely helpful! 6/5 stars if I could !

I got what I needed w no fuss. The manager was fast n friendly. The place was clean. John's is the best, fast, efficient and made the whole process smooth.

Jonadine was very helpful, sweet and kind woman. She directed us to where we need and was all around a good experience.

Johna was knowlegable, courteous, and thorough. The 10 X 10 unit was the right size for me at the right price. The location was relatively close to me. I like the lock system they use.

Had a great customer service! Jonadine was very helpful and professional. Storage itself easily accessible and clean.

Jonadine was very professional! Great customer service!

Call yesterday talked to Jonadine , came in the next day and she walked me thought every step. She is very professional . Thank you Jonadine!

Johna Dean was the lady who bent over backwards by staying late just to hold the unit for me because I was in a bind. Great personality and very friendly throughout the entire process. She singlehandedly turned and awful day into me walking with a smile as I type this. Best customer service I've ever experienced and I worked in the industry for years. Thanks Johna.

This place is great. Very nice property and Jonadine was super helpful and sweet. Thank you public storage.

Omg Johna was so helpful and hooked us up with a great unit at an amazing price! Definitely recommend Public Storage!

Johna was a pleasure to deal with. She made the transition for my best friend Lori Vazqez and myself very memorable. She explained every detail and was very professional. We recommended this place for your storage needs.

Jonadine, has been there for me with my every need from the first time we met. She is very professional and knowledgeable!! She is a Great asset to Public Storage!!! Thank again, Mr.Black

Johna was very pleasant, inviting, and helpful and showed me my unit and offered me assistance in finding the right unit for me.

Had a very easy and welcoming experience getting my unit rented.

Jonadine, customer service rep and Lauren were very nice and worked with me with the right amount of storage space, security and a great kind welcome. thank you!

Very friendly and helpful

My daughter suggested I get a storage unit for my extra belongings for in between our move. Jonadine is the young lady that assisted us. She was very helpful and knowledgable of her job. She was definitely a pleasant to work with in a down time of my life. She makes it less stressful to come to a place where all your belongings are. Thank you jonadine for your great customer service skills and going over and beyond to make sure we were happy to store our belongings.

Excellent customer service! Highly recommend! Jonadine was very friendly and professional.

Jonadine is a very helpful courteous and professional employee I got great service from her at public storage

Came in for pricing, person was pleasant and helpful

Wonder service and great personality. Lauren is amazing.:)

Very good experience, friendly, and professional service!!

Greatest place. Manager Lauren was so nice and funny, she helped me with a good deal! I recommend this place!

Had a great move in and overall a fantastic experience with Lauren from Tennessee! She was awesome!

Eric is very friendly and sweet. Really great to work with

Lower cost with big place

Told the representative Lauren I was on my lunch break and had less time caused had a visited another storage competitor. She was friendly, very helpful and courteous with a smile the entire process. Loved Lauren spirit! Storage clean and the size 5x5 exactly what I needed. Location is perfect!

Very great experience with Eric!! His customer service was awesome. .. He helped me right away..

Eric was amazing! So helpful, I got just what I needed!

Chelsea was wonderfully helpful and super congenial.great experience

Chelsea was the greatest storage employee I have ever dealt with. I regularly use storage units and have never had such great customer service. I will come out of my way to use this storage location again! 5 stars all the way !!!

Chelsea Manger the day we rented a storage unit 10 × 15! She was very courteous and helpful! Answering all of my wife and my questions!

BEWARE--DO NOT PAY IN ADVANCE IF YOU ARE MOVING OUT BEFORE THE END OF THE MONTH> If I could give this Company a ZERO star I would. I informed them a month in advance of my move out date, and was told "no problem". I paid my rent the beginning of the month expecting a refund. NO. "We do not refund any rents paid in advance." So I should have only paid for the actual 7 days I used the unit. Live and learn, I should have not paid for my last partial month. The "I am sorry you are upset" does not make up for the $125++ that I am out. Read your contracts closely and DO NOT expect help from the humans that "follow the policy.

Eric has been incredibly helpful from the beginning of our moving experience! I'd recommend Public Storage and their staff 100% every time!!

Chelsea really helped me today finding a unit and I was very satisfied with her service. Thank you!

Eric was amazing and warm.One of a kind customer service.

Eric did a great job explained everything.Thank you.

I was desperatefor storage. Jerry found a unit at a price within my budget and easy access. he did more than i asked for. thank you jerry. hJerry is an asset to you organization. Much appreciated.

Great location and great service. Chelsea made it quick and easy to get a unit even with my two little ones in tow

Went in for a storage unit and was helped by Chelsea. She was very friendly and knowledgeable and even put me in a nice location for my storage.

First month was supposed to be $1 I was going to be charged a whole month

Great prices and the on site rep {Jerry} was very helpful and friendly ... this alone was enough of a reason i chose this site! Also recommended to a friend and "Jerry" came through again!!!

Jerry was very helpful this was my first time renting a storage unit and he explained everything thoroughly. He even checked to make sure my security code was working.

Good location and good Service. Jerry was great!

Jerry the manager was extremely professional and courteous. I would recommend anyone who needs storage space to contact him.

My items were full of roaches and not well taken care of

Very nice and profesional. Jerry was very helpful walking us thru the process and helping us get the storage units. Highly recommend to anyone needing one.

I spoke to a very friendly, knowledgeable rep on the phone named "Henna" who reserved a small space for me at the Labor Day sale price. When I arrived at the facility I met "Jerry" who was also friendly and very helpful and straight forward. Everything was just as explained and advertised. They facility and my small space very nice and in a great location for my needs. Jerry explained everything clearly and was very sure that I understood all the details of using and paying for my space. I am pleased and favorably impressed with this Public Storage facility.

Jerry and staff did a great job with check in and check out, it was a great location at a great price, I would recommend and use it again

Eric was awesome. Nice and fast service. Clean

Eric was amazing,, really went above and beyond to get me the unit I needed. I would definitely recommend this facility and working with Eric

We store at a different location but make our payment here sometimes. The service is always the best! Personal attention with a twist of old time humor!

Jerry was nice and helpful .

Jerry was very good to my mom and sister. He took time to understand even with slight language barrier. Super good guy. I recommend this location for all your storage needs.

Gary was a pleasure to speak with and was a great help. He was very detailed and thorough with making sure we understood our requirements and obligations from move in to vacating the unit. We weren't happy that 3 months after we rented, the rates went up by $20/month. But that is what happens every time we rent a unit anywhere. Easy access in and out and my only complaint is that people park in the middle of the lane and go the wrong way. Be courteous to other renters if you have a unit here - it is a tight squeeze. Again, customer service is fabulous and we never had any issues with leaks, water rising into the unit (even during flooding of that area) or rodents. We rented for nearly one year and had no problems with our unit at this location.

Eric was a big help! Awesome prices!

Eric was very Professional, reliable , and has great customer service!!!! Definitely would recommend this location.

Eric was very nice and helpful.

Thank you jerry for your outstanding customer service throughout the process. 😀😀

The location was convenient and easily accessible. The customer service representative ( Jerry ) was courteous, pleasant and polite.

Glad to see Jerry back. My friend and i have a unit there and when he works its very clean and he is very helpful. Everytime we need a unit he's got the best advice the best price. Will always rent from this man. And will always reccomend him.

How do you speak to management or the owner?

Why is a late fee $20 we always end up $70 something for storage of tub containers. I asked the gal to see for a free waiver apparently not. Can't win for losing

Jerry was super friendly and very helpful person .

Eric was really helpful in getting us a new storage rental. We are every satisfied with our purchase today.

Ms Nora was very very helpful she help my husband and I out a lot and we want to thank her again

Eric was amazing at helping me with my storage unit rental. In the midst of all the chaos, what a pleasant surprise. Public Storage,, you have a young man working for you that goes above and beyond with customer service. What a true asset to your business!!

Eric was a really big help so far love this place

Eric was very helpful, and thorough in explaining everything. I was a bit surprised to learn of the mandatory insurance which surprised me at the end. I understand it though. Thanks guys

Eric was a very helpful and professional representative. I enjoyed talking with him.

Eric did a great job. Thank you so much.

Eric was incredibly helpful! We were very nervous about having a storage unit, but he guided us through the process seamlessly. Great unit and great prices

Great service!

Eric was very helpful and helped through the whole process

Got a new unit thanks for the service that Jerry gave. Jerry is a nice guy who showed us some different sizes and was able to show us the unit.

Great friendly service. Would use again.

Jerry is awesome! So helpful

Fantastic!!! Jerry was most helpful with out storage change!

Jerry was extremely helpful. He knew the answer to my every question. Ive been to many public storages but none as clean or well kept. This guy is a superstar employee.

Jerry was VERY helpful and kind towards us

Very good service

Helpful service

This is my first time, first experience looking for a place to store my stuff not sure what i had to do - had planned to spend my Saturday morning in search of storage to compare but Jerry was so superb that his patience, calmness and pleasantness - i decided right away that yes I could do this here at Public Storage. He is Great at what he does. Thanks Jerry, people like you makes a bad day turn GREAT!

Clean but long walk lol thank you to managements concern with customer service.

Jerry was great, I called over a month earlier and he kept me informed of the availability of the unit I needed to get. So when I arrived there were no surprises. That meant a lot on a 1500 mile hike in a truck. The unit is perfect.

Thanks Robin

Robbin thank you for the great service .

Late fee stinks

Eric was extremely helpful! I had a wonderful experience. I recommend this location!

Robin was very professional and answered all my questions during the move in process. Jerry helped me when I needed another unit and he was very professional.

Eric provided excellent customer service.

Robin was very polite and helpful. She helped us save money, not lose it. Thank you!

Fair prices & friendly staff. Jerry was very helpful!

Jerry has been taking care of me since i started renting. Very nice and willing to always make sure you are always taken good care of

Excellent Storage Facility compared to the rest. Friendly Manager who will go out of his way to help in any way possible and Clean Units and Facility. Come Check it out!! You WON'T be disappointed!!

Very clean and everyone is very friendly. I needed a lightbulb in my unit and had no problem having one put in. Thank you Jerry

Jerry was the best, giving excellent customer service. He took time to show me a couple of units and gave great advice. Thanks Jerry!

Jerry was very nice and informative while helping us rent a unit. I would definitely recommend this storage facility. Got a 10 x 10 for a great price.

I SUGGEST ANYONE WANTING A STORAGE TO GO SEE JERRY,HE IS VERY POLITE & WILL TAKE GOOD CARE OF YOU.HE WENT ABOVE & BEYOND TO TAKE CARE OF MY NEEDS.

Jerry was extremely helpful and took the time to answer all of my questions (I had a lot of them). And he also refused a tip that I offered. I highly recommend this location and ask for Jerry.

Initial call to main # was very professional, helpful and thorough, easily exceeding the previous calls to U-Haul and Metro. As promised, the site manager, Jerry, called me within 10 minutes and was patient and helpful on the phone - so much so, that I showed up at the site to check it out. He showed me two units, gave helpful information pertinent to my specific needs, and I secured a unit. I watched him handle potential security issues with the gate as well - he's diligent and takes his role seriously. Other customers came in and had a good rapport. I'm happy with my decision even with it being a little farther down the road than I wanted! Great job, all!

Robin was awesome! She stayed open on New Years Eve till the last minute just to help us with our move!!! Great gal!!! Thanks Robin!!

Jerry was great. Everything went smoothly.

Good service. Prices are good compaired to other storage places in the area.

Eric was awesome. So nice. Fast and easy rental

Good storage facility and great customer service thanks Jerry.

Jerry was nice and friendly and some one i will come back and do business with in the future

Robin was a delight. Made me smile and feel 100%welcome. Thank you Robin for your 5 star service

Thanks Jerry!!

Great experience... Jerry is very helpful and does a great job!

Great place to rent and store...jerry is a very friendly and helpful guy.

Jerry has helped me twice now and each time he has been beyond helpful and extremely friendly. I don't think my experience with you would've been better with anyone else! Thank you Jerry!

Jerry was very professional, friendly, and thorough as he worked with me to make the needed happen price wise, and for moving our belongings into a storage unit. He deserves that raise!!! GOD Bless <><

Jerry is who i delt with at this location. He is very helpful amd very patient. He will answer all your questions and make sire you get the right size no since on paying for extra room if you dont need it. Also as hom if there aew any specials or discounts and he will do his best to see if he can save you money. So just ask for Jerry he os the property manager at that location.

Jerry was an amazing help! He was very helpful and was just great!

Thank you Jerry for your great service. Great guy. Very friendly.

Terrible terrible roach invested storage units. They skimp you on the size and Jack up the prices almost every month. However Archie the manager was friendly and tried to accommodate.

Good place to store your stuff

Nice clean facility

Helpful & friendly staff

If you have $$ to waste go right ahead, I always paid my storage fee at time, usually before due date. A few days into May 2018, I got an e mail to pay the missing amount for my May rent as of today, or my rental place would be locked down! When I got to the office, they told me that I received notice in February that my rent would go up as of April???? I never got any kind of notice in the mailbox or e mail!!! So, I had to pay a late fee on top of the extra money due for the storage fee. The difference in rent was quite a large amount. Had I known back in February I would have had time to find a lower price for that storage unit ... this place is a big cheat, price other storage units, they all would treat you better than this one biiig disappointment

To start off, I made an on-line reservation and when I got there with my truck full the manager showed me my space and it seamed small but he ensured me that it was a 10 x 10. The next time I went to my space I measured it and it was actual 9' wide x 9'7" deep. I can understand 9'7" but to say it's 10' wide when really it's only 9', didn't make me happy. Now after 4 months I get a rate increase of 35.00 more for a space that is not 10 x 10. I'm moving out and find a real 10 x 10 that won't have quarterly increases.

Great customer service. Prperty Manager, Archie, very helpful and knowledgeable about the packing needs and unit size.

The experience was awesome here. Everything was clean. The space size was exactly what I needed. Easy access was important and I was treated with genuine caring service. Thank you!

Great location and nice people.very happy with Storage.

Friendly staff

Archie was great! He did a good job explaining the process and our options. Very friendly. Thank you Archie!

Thanks again for the comfortable move I would recommend this place to everyone

One of the best prices around driving around it's rough but you can still get through it again great prices

Archie was great and very helpful. Quick to respond to request for a storage unit. The set up process was a breeze. A little more pricey for the 24 hour units which I thought was a little strange. It should be less since it is not behind the gate. Reason for not giving 5 stars. I would recommend to anyone looking for storage.

Archie is a very nice man. He cares about his customers. He has a very clean facility.

Archie is a VERY kind man. I wish the prices were a bit cheaper and the operators would have some control over it. For some reason, they give you cheaper prices online.

Prices change monthly.

Archie is a top notch and friendly operator of the facility. The prices are comparable and the location made for easy access between St Pete and Clearwater while I was looking for a new home.

Very clean. Good prices.

Lisa and Maurice were awesome. They greeted me when I came in and I immediately felt welcomed. They were both very professional and made sure I understood everything that was happening throughout the process. Lisa took me up and showed me the unit as well as how to use the key and how to open the gate. I am really glad I decided to use this facility.

Is clean. Very secure.

Was a great enrollment process with Archie, the manager. Would definitely recommend this public storage location to all my friends and family!!!

Convenient location. Reasonable prices. Knowledgeable managers.

Cost 1st mo 1$ then 52$ correct?

All good. Good storage place. Good service

Malea, has been a grate person assisting with my storage need. Thank you.

Great customer service fast and friendly!!

Malea went above and beyond to help us out! Totally would recommend this storage facility to ANYONE. Great customer service and a nice clean place to store your things. :)

great place to rent very helpful but still don't know why we have to have insurance already covered by my homeowners policy just told it pubic storages policy

Always clean and always friendly. Top notch customer service!!

Very friendly staff. If you leave your unit open, they will close it and call you that you forgot something. Good prices wish my work didn't relocate our storage facility.

Great experience! Very fast and friendly. Malea was great

I searched around in August when I was moving my stuff into another storage unit and I searched all around and they were the nicest and most affordable at this storage unit at Public Storage. Today 9-16-2016 Friday I was back for a second time unable to get my storage door open. For two weeks prior I was here trying to empty the storages and move my stuff from this and another storage unit I have with all my stuff. The door was jammed shut and the stuff in storage was not allowing me to open the door to my unit. I tried, strained and did everything I could and was ready to pay whatever to rip the door off. The location manager David came and he got on his back, somehow got under there and pushed my massage table which was on the lip of the garage door off of there and got it open somehow by the grace of God and the sweat of his brow. I'm so blessed and so thankful for David and Rosa who were trying to help me. They REALLY CARE and they are HANDS DOWN THE BEST Storage managers and storage site PERIOD!!! They are so affordable and the nicest people you ever saw in your life. I personally cosign this specific storage location and David as the General Manager. Trust Me Five Stars they go beyond beyond beyond. Thank You let me know if you want to know more how awesome they are. I tried to offer him a tip and He wouldn't take it! No Fee, no broken door, soooo blessed. Thank you can't recommend them highly enough. --Jordan Stone

I have to say this place is very clean , the try their hardest to make your able to get from and to ur unit , they will assist if you need the help. The people I met there was more then nice , help me know the area which I was new to. Help me with other situation that had nothing to do with them and yet was so nice to do so. Gave me extended time the time limit the last few days I was moving my stuff out so I didn't have to rush before the gates lock for the night... They discount was more then fair when I got .. I would use them again and would refer them to friends n family . thank you!!

Place is well kept, friendly customer service. I recommend this place for your storage needs!

Definitely recommend Public Storage to my friends and family. This is my second location and have had nothing but great customer service. Rosa and Malia have been so helpful. Twice I've lost my debit card and they contacted me to update payment. With all the bills I had to remember to pay, it was a big load off my mind that my equipment was safe and that they were on top of it. Thank you.

Love the customer service here. Especially the agent Rosa very helpful and curtious.

I want to thank Rosa! Because One day I got that late to pay my unit and she was about to close the store and she open the door n help me thank you Rosa and Maria

The manager is very nice and very clean

Wonderful property, Malea is a wonderful property manage that knows how to go beyond customer service to help her tenants. She is really nice, it's not face too, that's just her personality.

Malea and Rosa are the best. Always willing to be of assistance in a professional polite manner. Great experience all the way around.

found the $1.00 move in while searching self storage places online. so I called the location that had a 5x5 avail.(there was a location closer, but they didn't have a 5x5 unit avail to rent. so I went to the ulmerton rd. location. I was greeted & treated very well by MALEA. she explained everything in detail, showed us the unit then I signed the paperwork. the entire process was QUICK & EZ! I give them 5 STARS!! im REALLY glad it worked out for this location. thank-u very much! u have a really good employee there.

Not only is it the most cost effective, with the first month discount with reasonable, comparable but better rates . I also found the service from Malea , professional , quick and very helpful as well as friendly. I would recommend anyone to visit this location.

Malea was very helpful and knowledgeable. Thanks for a great experience

I had a great experience at this location. Malea was very helpful.

my mom and I love malea she is so nice, answers questions when u have them she is great. the lady name rosa she not there all the time but when she is she is great

Malea was very professional, helpful, and friendly. Thank you.

Malea did a great job

The women that helped me was Malea she was awesome helpful in everyway. Professional and personal. Thanks. BRIAN

Vet good customer service

Great prices. Great customer service. Malea the manager is very nice and easy to deal with. She saved me money!

Clean unit, Malea was very friendly and helpful.

The lady I talked to was very nice to me , even when I didn't know how to pay my bill on line she called me back and told me what to do. 20445 Thank you so much for your help. Sincerely Diana

Malea was so very friendly and made the whole experience so much easier. I have used Public Storage for many years in the past so it was a no-brainer to use them again! And this location is very well kept and clean. If you need storage, you can't go wrong with Public Storage and Malea will help you through the whole rental process with a big smile. :) Thanks Malea!

Excellent service from malea very nice

Great property! Great employees! Definitely recommending to family and friends!

Service was excellent. Prices were good but the place is very secure

Malea is very nice. She goes out of her way to make sure that you understand the entire lease process.

I stopped at this facility as well since it is closer the house I purchased. Malea was very accommodating and helpful when I couldn't determine what size storage space I would need! Very friendly staff between both properties!

Nice staff..... thanks for the help

Malea was great. Excellent service

Very nice and great staff and also she smells good

Ive moved customers in and out of this facility multiple times. The property manager is always nice and friendly. Would recommend this place to anyone

Wonderful place, wonderful staff...

Malea is great. She took time to explain how the contract works, took me for a tour of the property. She showed real interest in my reason for needing storage and made helpful suggestions as to how to properly store my belongings and protect them from damage. I looked at several other storage properties, some less expensive, but Malea's attitude and behavior sold me in the Ulmerton property. Can't sign off without complimenting Vicki as well. Vicki was on duty when I returned to sign up. She was diligent in the paperwork and made it easy to get started.

Malea was a very nice manager and help me out very much I appreciated our time and our professionalism.

We had a great experience on our first time renting here. the staff are friendly. no complaints. prices are cheaper. I recommend going here.

10 months rodent FREE, no signs of water damage to boxes (especially the ones by the door), great customer service! Didn't like the price increase, but well worth it to keep my stuff in great condition, thanks again :)

It was clean and safe. If you don't mind limited daytime access it's a good place to rent from.

good deals, pretty clean areas, nice ladies, secure outdoor location.

Great People! Rosa and Malea were/Are very helpful, patient, courteous, and will even allow a ladder to be borrowed momentarily. : ) good location, good prices!

awesome place to store your belongings friendly and very nice person rosa is always polite and always has a smile thanks for the help i would recommand this if you need to store anything

Very secure location. Staff is friendly, helpful and they keep the place clean.

Clean. Helpful. Friendly.

I used this storage location for many, many years. Despite the YEARS of road construction on Ulmerton Road, this site is kept spotless. The staff is knowledgeable and completely professional with excellent customer service. I have and will recommend this storage location.

made my rental experience very easy and enjoyable. Thank you

Rose deserves 5 stars not only did she help me locate the right storage to store our car. After a long day she still had a nice smile on her face making my process easy I left with a smile on my face and extra money in my pocket.

VERY NICE EXPERIENCE

The service was fantastic! Malea was very helpful with everything, including giving me direction when I had to back up my truck. My only complaint is how expensive it is. All the storage facilities down here are ridiculously overpriced. Highway robbery at it's best!

Amazing service!

I was able to get a 24 ft truck around inside. Very happy with location. Malea is very helpful. Thank you

Thank you Rosa and Maria ... Outstanding service!!

Malea is one of the best employees you have working for you.

Awesome storage!!

Rosa is always fun and helpful in the front office. Service is excellent and it is convenient for paying the storage bill there even if you have storage in another location. The grounds and lockers are well kept and clean. Highly recommended if you need outside storage with easy access.

A+ excellent staff, very informative.

Maleais the shining spot of this location she was a tremendous help she got me through the tough times she should be president of the company!

Fast and easy service. Can't complain. Upgrade all your properties to this plug lock. Much more secure. Thanks

Manager is wonderful. I rent at another place but had to buy boxes here. Good prices.

great experience, cant complain

The only place to go if you need a storage unit. They are friendly and care about the customers needs, wouldn't go anywhere else :-)

Malea was very helpfull and made my first experience pleasant, and fast.would recommend public storage to anyone.

The folks at this facility are very friendly and professional. I remember the 2nd week in I went to my storage unit Malia (manager) was working that day and she acknowledge me with a brief hello as I was moving things around. The next time I was there Malia was working and I had to return something and she greeted me in the office. She said she saw some new faces in the facility, but now she can place name with the face. I like that the employees meet and great the guests in their facility and that its on a first name basis, its more personable to me.

We stored our most precious belongings at this location for well over a year. Never had an issue that wasn't immediately resolved! I would recommend this facility to anyone that was looking to rent short or long term. The staff was very helpful & courteous. Great place..Thx you guys :) ☆☆☆☆☆

outstanding . Wanda Page is better than the best. Always willing to help with any questions . A pleasure to work with .

I HAD A WONDERFUL EXPERIENCE WHILE RENTING MY STORAGE UNIT! MALEA WAS GREAT TO DEAL WITH! I WOULD RECOMMEND THIS PUBLIC STORAGE TO ANYONE!!

great job on customer service very friendly staff. I love the fact that ms.malea took pride in her job and made sure I was completely aware of all the details in storing my belongings. you have a customer for life.... thanks malea

The service was awesome! The front desk was always helpful and answer question and was very informative. The only downfall is the increase in price every 6 months to a year. Every time they increase the price, it would jump up like $20 to $40 more. It just got to expensive.

I have been a customer at public storage off and on for a long time and i've always had excellent service and i'd like Thank Mr. Friday for all his help and the staff at the ulmerton site.

Malea and Rosa are very nice, friendly and knowledgable. Always clean and not problems.

OMGosh...I just had to write this review before my day ended. After a extremely busy and stressful workday, I found myself frantically calling the Ulmerton Road Public Storage location because I realized I needed to rent a room STAT. I left a message for Malea, the facility manager, that I was on the way down south from north Pasco County but my arrival time would be pushing it...anyone traveling north or south on US 19 would understand. After hitting tons of traffic I was sure I was a goner and would never make it on time. I finally arrived and there she was waiting on me with a smile on her face and a welcoming presence. Wow, is she ever terrific! What a wonderful person to have on the Public Storage team! Love it, love it, love it!! :)