Public Storage Self-Storage Units at 8305 Ulmerton Road, Largo, FL

I have used this storage facility a few times and everyone that I have met so far are very professional and helpful. Thanks to everyone working her for your kind service. It's nice to be treated with respect and kindness from. Everyone you meet.

Informative and well mannered employees. Easy and quick move in process.

Clean property and helpful staff

Jerry Is awesome

Jerry, the manager is really nice and professional as well as keeping the property looking clean and neat.

Jerry is a true professional. A pleasure to do business with. He answered every question I had and there were many. This was my first time renting storage. He was able to get me the best price and the right space. Highly recommend this facility.

Thank you so much for being so helpful and following up with our unit after we completed our time there. Good customer service and all was clean.

Only needed for a short time, but was extremely helpful and communicative. Dana & Bruce Mizener

Excelente servicio , y muy buena atención al cliente de parte de Jerry y muy limpio …. Excelente lugar

The price's randomly fluctuate & you can't ever get ahold of anyone here.

I have had stuff stored here. I have paid 200$ a month with insurance to find out there's a HUGE RAT infestation. All of my clothes are RUINED!!!! All of my bedding, towels, pillows, furniture, and boxes of important papers...RUINED!!!! Update: the RAT infestation that happened in my unit ruined my LG washer dryer set! They chewed wires and hoses. The set was 2000$ and one year old when I placed them in this storage unit. I am seeking legal action because the I durance I paid EXTRA FOR will only give me $300. Store your stuff here if you want it ALL ruined!!!!! I HAVE tried to call several times. No one answers the phones, nor do they return a call about this issue. I'd go check your stuff if it is stored here. More than 50% of my belongings are trashed! Will provide pictures for proof! Negative star review

Alex, Amanda and Jerry have been so helpful with all the needs that have came up since my stay at Public Storage.

Jerry was awesome he explained everything very good he was very patient with me being it was my first time ever renting a storage space and polite

Very sad I put my stuff here. Rats chewed through a lot of my things and ruined them. Rat shit all over everything else that wasn’t ruined. Tons of roaches. Public storage said they couldn’t do anything about it.

Easy to get setup, very friendly folks at the office and it's exactly what I needed!

Price very rapidly increases within a year. If you're looking for a couple months of storage, you'll have nothing to worry about. Pricing is fair and understandable. If you're having financial difficulties and for some reason (like me) end up keeping your things in a unit for a year, you'll see more than a quadruple rent increase with no added benefits. The security is the same, the sanitation is the same, the pest control is the same, and the unit is still the same. No a/c in the units, huge roach and rodent problem. I opened my unit to find my chairs and desks covered in large roaches. Luckily I keep all my stored things in plastic bags and well organized or I'm not sure how many more would've been hiding in my belongings. I feel sorry for the other units as well because constantly I saw roaches crawl under the other doors. Starting at only $65, my rent ended up being $250 for their 10x10 (with the $50 late fee) because of the steadily increasing rate which was blamed on "demand for their units" when I questioned. Personally I couldn't financially support holding onto my things anymore with such an insane price, and frankly I didn't want the chewed up, waste-covered, and infested furniture anymore. I had gotten most of it from family as gifts for my first apartment, but I'll move on. On top of that they also intend to charge an extra month after I've moved out of my unit, as their final scam. So now, I have a question for the reader: If I'm to pay to use the unit before having access to anything, and every month rent is paid at the start of the month to cover use of said unit for that month, does it make sense to charge full price for an extra month after the unit has been vacated and the storage has been notified? Please take into consideration also, if your belongings ended gaining an unwanted infestation of roaches from them being stored here. The only reason they don't get 1 star is because they did allow me to pay late when I was jobless and in a worse position than I am in now. And if you're questioning if maybe I was just behind and that's my leftover balance, no. I was actually ahead on payments up until a month ago when bills kept increasing and I couldn't pay ahead like I normally do. I'll attach a screenshot for verification.

Excellent place, customer friendly. The only part was a puddle right by my unit I had to slosh through! Otherwise very nice and secure!

I tried to book online but there was some computer problems went to look at one location price changed within hours of me looking at it three times. Went to another location to look at another unit. I explained all this to the young lady that was helping me at that location on Seminole and she ended up helping me book the original one closer to my house at the price I first saw online she was very helpful

I rented a storage unit today and had the pleasure of being assisted by Jerry. He provided exceptional service and made the entire process smooth and enjoyable. Jerry and his coworkers were incredibly helpful, explaining everything I needed to know and more. Their positive attitudes and professionalism were truly impressive. Highly recommended!

Jerry in the office was super nice and very helpful! He patiently answered all of my numerous questions. He’s very knowledgeable about each unit size and offered several suggestions.

Execelente servicio muy agradable dan nos dió excelente explicación

Jerry was the best! Very helpful and knowledgeable. Would highly recommend.

The staff here is excellent. Very friendly and helpful. Chad and Gary especially. Facility is in great shape and always well maintained. Dan Merrill

Jerry was really great. He helped me find the right space at the right location and I saved a lot of money.

Way too expensive big rip-off

I wish I would’ve read the reviews before renting here same story huge Rat Infestation I have there Useless insurance just Horrible all my commercial equipment damaged

Jennifer and Jerry were awesome. Just wish all PS employees could be as good looking and awesome as these two.

Rats rats rats. All my belongings were ate up and had feces on them. They raised their rates on me in consecutive months also

There's nobody in the office ever!!!

seemed clean and organized. fenced in and secure

Talk about great customer service!! Jerry was so helpful and nice. I felt like I have known him forever!! Thank you again Jerry!!

Excellent service

Jerry is AMAZING!!!! He helped me set up my account. Showed me the room sizes and I sized up!!!! If I hadn't had his HELP my move would have been a disaster!!! Thank you Jerry!!!!!!!

Thank you Jennifer for making it a wonderful experience during a stressful time. You made coming on Thanksgiving eve a quick and easy process. Your amazing!

This is the best experience I’ve had since I moved here 5 weeks ago! I went in, told the young lady what I need, she gave it to me including a special and we were set in 15 minutes! Clean, honest (so far), helpful, easy, no attitude but kindness, and I would not hesitate to rent here (so far)!

Jerry was very helpful. I look forward to working with public storage.

Very courteous, friendly and professional service from Jerry

Unfortunately this storage is completely outdated. The " street" is so narrow that you can't go in with a standard u-haul trailer. The restrooms are always closed and the office is not occupied during posted business hours. But the worst..all of our stuff was infested by cockroaches and tons of cockroach droppings in the room .Be aware of the mandatory insurance costs driving the posted rate up significantly.

Full of rats and cockroaches. And they said they would refund for lock. Nope. Says 10 x 15 but is only 13 and a half feet.

Horrible place

Very courteous and informative! This place makes it affordable too!

Jerry was super accommodating! Very polite, went out of his way to help. Facility is clean and safe. Highly recommend!

Jerry was fantastic! He is all about customer service and meeting your needs and more! Highly recommend Public Storage because of the people they have working here.

Thank you Jerry awesome customer service

They run a very tight ship they to me are overpriced my unit cost me $307 a month and I just recently lost my job so it is killing me to keep it but it is my whole house of stuff what to do what to do?

Julie is amazing and awesome supper friendly and caring.the best customer service I have ever had at one of your public storage unit.

Murdy provides excellent customer service even though it was past closing time

They were fantastic!

They have better deals online than they do in-store (but that’s standard practice nowadays). The real star of the show here is the staff. They are friendly, knowledgeable, and helpful. Myrtie is the best! Moving can be super stressful but my interaction with her made my day. Extremely sweet and professional. Public Storage is very lucky to have her and I hope she gets the recognition she deserves in the company.

Very nice the best customer service i want you to know that Myrtie was the best ... Thank you very much for making my transition very easy

Myrtie is the most professional and friendly rep that you will meet. Public Storage is very lucky to have her.

I've had a larger 10x10 unit for the last 2 months and I was finally able to move most my stuff out. I still had some stuff I didn't want to take so I asked to move into a smaller unit. Lisa helped me big time and found me the perfect unit inside that fit everything I had. The process was super easy even with some computer issues. Thanks for the help. Definitely recommend this place.

Myrtie has great respect for people when she helped me figure out my needs, we need more customer support like her.

Good job, got in and out quick

Great Experience, thank you Myrtie

My dad needed a storage unit to store a large trailer, called Public Storage and Myrtie answered. She found me several options within 10 miles of my home, set up an appointment and same day my dad was able to move in. Stress free and awesome customer service. Great deal, friendly staff and clean facilities. 5 stars for sure.

Julie was exceptional and provided great services

Julie is a amazing property manager she is so helpful with getting you what you need I highly recommend this location

Myrtie help very much very awesome person good help thank you Myrtie

Location - 8305 Ulmerton Road, Largo FL. I don't think I have ever written a review before but the more I thought about what happened the more it made me mad. I had a reservation for a 10x30 unit to put some vehicles in storage to protect from the Hurricane hitting in Florida. I had left a message for them to call me as I had some questions related to the unit. She called me on 9/27 at 1:50. I asked my questions but she was very rude. She kept telling me they were closing at 2:00 due to hurricane. I said that I understood but still needed to get there to store my vehicles. I then said that as long as I could get there by 1:30 it would be fine? She said yes, so I told her I was on my way and it was at 20-25 minute drive. We arrived at exactly 1:20. The door was locked, lights out, and looked like nobody was there. I kept knocking on the door as I could see there was a purse sitting on the desk. She finally came out, unlocked the door and I went to pull the door open and she stopped me, and just barely opened the door and said, "what do you want?" I proceeded to tell her that I had just talked to her and she said it would be fine as long as I arrived by 1:30. She then denied this conversation, closed the door and lock it. Then went out the back. I saw her behind the gate and just said, you know, that was not nice and I drove all the way over here. She just kept yelling that we are closed and there is nothing I can do about it. I then referenced the time and that she said they were closing at 2:00. She then said that she had not said that and we are closed so you need to leave. So completely rude and she totally lied about it all. As a business owner myself, I'm sure this is not the reflection of the company as a whole, but if I ever heard anything like this about one of my employees, trust me, they would be fired. I would avoid this location.

Myrtle was quick, efficient and lovely to deal with. She made the process easy.

Finally found a storage place that fit my budget and was very quick about the process thanks to Myrtie ! She was very sweet and explained everything very well :)

Myrtie is definitely very helpful and very friendly and treat you with a lot of respect in I would definitely love to stay in this storage place thank you so much and being very kindly thank you

Very great service Very nice people

Miss Myrtie in the office is amazing. She was so helpful and so knowledgeable and very pleasant. Made my experience as easy as possible. - Sarah Fleming

Had a great experience , go in and see Myrtie, very knowledgeable and friendly. Highly recommend

Myrtie has been a great help and got me the space I need for a price ic

Come on in public storage ask for Myrtie she amazing

Myrtie stayed after work to get our space. Awesome lady. Thank you

Myrtie Excellent customer service and very attentive ... 100% recommended

Myrtie, has such and sweet, and innocent personality!! Gave me wonderful service need more customer service like this.

Myrties was helpful and personable

I had a conversation with Myrtie over the phone about my rental. She went out of her way to talk me through an online rental process and had me squared away within a few short minutes. Professional and very pleasant to speak with. Definitely recommend her for your rental process. 5 stars!! 🌟

Very hostile, had some random guy follow me in his truck and cuss me out for walking next to this building.

I had a storage here for 2 years everything went well,no issues.Inflation took me from $75 to $115 a month.

Trish was fantastic I wish everyone was as good as her

Trish was very patient and helpful

Trish was very helpful and knowledgeable when helping me pick the right rental storage space for my belongings. I would also add that she was a pleasure to talk to, friendly and has outstanding customer service skills. The storage hallways and space are very clean. Anyone, looking to rent an affordable rental storage space for the right price with amazing customer service skills as well as a great listener, please speak with Trish. 😊

Everyone was very helpful and helping me resolve my issue. Especially Trish! Every time Iv talked to her she has done everything to help me I will continue to use public storage any time I need a storage service in the future

Well kept (inside and outside and the gate), friendly management, safe environment and good a good deal.

Thank you Stan for are your help I would recomend public storage very courteous and helpful.

Jerry was not only incredibly helpful but was super kind. He made finding storage so easy and knew exactly what we needed. I’ll be renting here for a long time now!

Trish was great explaining everything. Wasn't given the details over the phone . Thanks Trish.

Ms Trish; you were amazing and made this experience less stressful then I anticipated! Thank you for going above and beyond your duties to accommodate my needs. Keep up the great work!

Loved my stay with public storage employees very considerate. I love Trish she is amazing.

Trish displayed excellent costumer service..Made me feel like I chose the right place of business to have my property safely storaged..Great rates as well...thank you Trish for helping me and my family

I’ve been a customer at this location for 3 years and the customer service has always been good, but today it was top notch! Trish went above and beyond to address my concerns about a rate increase and advocated for it to be waived. She was just as happy as I was when we got the approval! Her kindness and understanding are why I will continue to be a customer of this Public Storage location!

Very friendly and respectful. Jerry is a professional

Trish was great helping me and found the right storage container for what I needed! Thanks Trish!

Great service and Trish and the staff are very helpful....would use them again!!!!

The staff is always polite and accommodating , willing to assist when necessary and your goods safe.

Trish is wonderful she is great at her job and a tremendous help in helping us transfer

Thank you so much Jerry for making my moving experience easy and stress free!

Jerry gave me great customer service. I’d recommend this place to anyone after the experience I had!

Stan went above and beyond to accommodate us! His customer service was nothing short of fantastic! 👍👍 Thank you Stan and Happy New year to you and all the smiling faces at this location!