Public Storage Self-Storage Units at 16079 US Hwy 19 North, Clearwater, FL

Excellent facility very clean and easily to get too. Remote entrance and great price

A nightmare place to deal with. On day one we arrive to our unit and the door to our outdoor units hallway is WARPED and doesn't close, it's splayed wide open for anyone to come inside. Other than that tiny little padlock on your unit, anyone can come into this facility. I contacted the property manager, Jerry, he said "I already have a work order for that door there's nothing I can do". Fast forward 6 months and they raise my rent!!! Now its been a YEAR LATER and my rent is through the roof. The door to my unit hallway still hasnt been fixed and I am having issues with bugs/rodents/heat ruining my items and personal treasures. I am spraying home defense spray every month I'm there. Just got off the phone with the DISTRICT MANAGER, John, who was useless, telling me he can't do anything about my rate increase even though I've only been there not even a FULL YEAR. I went online seeing rates for only 60 bucks for my same unit. Despite having these issues they refused to lower my rate back to what it was. They trap you with an alluring rate online and then hike up your rate only SIX MONTHS later. They blatantly lie about fixing property damages and serious issues with units and then want more money. I'm out! UPDATE: After 1 year and 1 month, they raised my rent 4 times. I went from only paying $60/mo to over $110/mo. The door to my unit was never fixed. We found rat droppings and found the rats ate at some of our belongings. These issues were reported to public storage and refused to reduce my rent. I moved out 4 days later. I am now at Extra Space Storage! Night and day difference. Super clean facilities and stronger locks for your door. They also let me pay in 6 month increments to lock in my rate of only $54 for the same 5x10' unit.

I've been renting there for over a year. Finally got my stuff out last weekend and found rat droppings everywhere. A big dead rat inside on the floor. Soooo much of my stuff between duffel bags, plastic stuff, even wood furniture got chewed by the rats. The ceiling insulation fell off and onto everything. Had to throw away blankets and some clothes from smelling like rat poo and pee. Was very disappointed while moving stuff out. The bathrooms are always locked. And the dumpster I couldn't use to throw away all the nasty stuff so I had to take it all with me.

It was discussing with rat droppings every where and a big dead rat inside. I would not recommend this location. They also keep the bathroom locked so you can’t use it. And the dumpster is locked too.

It was easy to download the app navigate everything from the first payment to entering and leaving very convenient and simple. Glad we chose Public Storage

Best storage in Pinellas county and the lady at the front is beyond helpful and it was a easy process 5 stars all around, ⭐⭐⭐⭐⭐

I really enjoyed the easy process of renting a storage unit. The location was perfect less than a few minutes from where I was located. I also appreciate how organized, neat, and clean the place is kept. I will definitely refer anyone that needs a dependable, professional location to store their personal items. You guys rock and I’m so thankful.

Great service.

Was extremely helpful very pleasant to deal with thank you so much you are a lifesaver will only choose Public Storage from now on

jerry is the most helpful nicest person he has helped immensely during my stay at this location

See photos Say they are a safe place but ANYONE CAN BREAK INTO the lockers. AND RATS ALL OVER THE GARAGE UNITS painted and scraped the doors BUT WHEN THEY DID THEY HOT PAINT CHIPS AND OVER SPRAY ALL IN THE UNIT. NO customer service on-site guy and his son ARE NO HELP!! SON SITTN on patio told me to " get lost" when I asked a question.. the bathroom DOESNT WORK.. and sad attempts to " fix " the Insides MAJOR FAIL SEE PICS..

Jerry was awesome! We had a couple issues and he was able to take care of us efficiently! Thanks Jerry!

Jerry was helpful and saved me a bunch of money! Polite and efficient. Highly recommend!

Overall great experience renting for the first time with Public Storage. First, I lost my opportunity to rent a 10x15 unit due to me waiting so long. Jerry called early morning to warn me and encourage me to secure the unit. Even though five hours later the unit was sold he was able to get me a bigger unit for the same sale price as the original. He also managed to transfer me to a higher quality unit once I realized the one I leased needed some moderate repairs. All this was done with a positive attitude and a helpful spirit. No regrets renting from this company and lucky to have been guided by someone so helpful!

Clean, fast on internet to get it, secure!

Myrtie was absolutely amazing!! Best customer service I've ever had!

Convenient.

I spoke to Shaquan Drayton with Customer Care and appreciate all her help to get my account under review. She said they should review it in 24 hrs and will contact me. Any help to get a reduction will be appreciated. Thank you in advance.

Great people and great service from Jerry

Great customer service, very helpful

Jerry was a huge help with my move today!! He went above and beyond to make sure we had a wonderful experience!!

Terry was great with customer service! Really helped me out.

Schedule very good.

Had someone drive into my garage denting it so I was unable to open it. Got a quick response from the property manager Jerry. He was very helpful throughout the process making sure the work got done and I was able to access my unit again. Great service.

Stopped over to make a payment and ask some questions about my storage unit, Myrtie was super helpful with answering my questions and helping me take care of my payments. Thanks!!

Jerry was VERY helpful, he was super swift and took a load off my shoulders in regards to renting a storage unit. All of the computer systems weren't cooperating and the customer service and patience he provided was great