Public Storage Self-Storage Units at 16079 US Hwy 19 North, Clearwater, FL

Jerry was awesome! We had a couple issues and he was able to take care of us efficiently! Thanks Jerry!

Jerry was helpful and saved me a bunch of money! Polite and efficient. Highly recommend!

Overall great experience renting for the first time with Public Storage. First, I lost my opportunity to rent a 10x15 unit due to me waiting so long. Jerry called early morning to warn me and encourage me to secure the unit. Even though five hours later the unit was sold he was able to get me a bigger unit for the same sale price as the original. He also managed to transfer me to a higher quality unit once I realized the one I leased needed some moderate repairs. All this was done with a positive attitude and a helpful spirit. No regrets renting from this company and lucky to have been guided by someone so helpful!

Clean, fast on internet to get it, secure!

Myrtie was absolutely amazing!! Best customer service I've ever had!

Convenient.

I spoke to Shaquan Drayton with Customer Care and appreciate all her help to get my account under review. She said they should review it in 24 hrs and will contact me. Any help to get a reduction will be appreciated. Thank you in advance.

Great people and great service from Jerry

Great customer service, very helpful

Jerry was a huge help with my move today!! He went above and beyond to make sure we had a wonderful experience!!

Terry was great with customer service! Really helped me out.

Schedule very good.

Stopped over to make a payment and ask some questions about my storage unit, Myrtie was super helpful with answering my questions and helping me take care of my payments. Thanks!!

Had someone drive into my garage denting it so I was unable to open it. Got a quick response from the property manager Jerry. He was very helpful throughout the process making sure the work got done and I was able to access my unit again. Great service.

Jerry was VERY helpful, he was super swift and took a load off my shoulders in regards to renting a storage unit. All of the computer systems weren't cooperating and the customer service and patience he provided was great

Went to make a payment today. There were other people in line, I acknowledged that. I had no intentions of being disrespectful. I made a simple gesture by showing my purpose for being there. Jerry snaps at me by saying "showing your money is not going to help your wait in line." Was such a hyper emotional reaction even necessary!? That was rude and unprofessional.

Best customer service

They don't mess around about late payments. I had 1 night when I forgot my house keys and I asked for permission to enter after 9pm. Obviously I can't get in my house without key. They were literally going to stop me from going to get my house key I had to do what I had to do and I went back in the storage at 9:20 at night and got my house key and they had a conniption fit. It was very bothering because it's not like I was sneaking around I went to them and showed respect other than that they're great storage facility. I've had recent water damage. I'm hoping I won't have any issues with the claim

Myrtie was so helpful and polite. HIGHLY recommend!!

Been here over a year...don't let me loose my things.tganks.see ya sooooon

DO NOT RENT HERE!~!! No one on property to help and then you get sent to another location. Add in horrible customer support, a app that has not worked since I downloaded it and then to top it all off, without my knowledge, they have raised my monthly rate almost $100, all while still offering a move-in rate for a $1. Really? Trash company and misleading and confusing to the extreme. Do yourself a huge favor and find another storage facility that is not Public Storage.

Awesome Experience Thanks Myrtie for helping me with my kiosk payment 5 Stars!!!

Been using this place for about 6 months Definitely one of the cheaper options out there Myrtie is great. We couldn't get our lock shut and she rushed over with WD40 and helped out! Highly recommend.

Great place ,very understanding ppl.

Changed my rating from a 1 star to 3 star. After I posted the bottom portion of this the DM called me within a few hours asking what had happened. I explained the whole situation and he was very apologetic. I typically do not put reviews or negative ones at all. The reason for 3 stars is the lack of communication with the refunding of money that took 2 weeks and this review to be corrected. The DM did exactly what he said he was going to do which is much appreciated. Being in the service industry and managing for 20 years ensuring that a customer is taken care of immediately when it comes to money is priority.. At first thought it was a good place. Received a call as soon as inquired about it. Set everything up as we were moving from out of state. Inside the unit the one wall was falling in from other unit. We decided to move after a few months to another storage company with climate control for $20 more a month. I put our move out date a month later knowing I was about to pay for a month. Shut off automatic withdrawal. On the first of the month we return to give keys back as we had no direction on what to do. There on ground I called. No answer. Called the other number.same. I left 45 minutes later I get a call. Stated it was late and I just drove the 45 minutes back home. I asked of we could just do as instructed next day day August 2nd. Yeah not a problem. Since we went back I was charged for another month! I was in the middle of closing that bank account out which since I was doing that overdraft my account. I called and spoke to and individual. Was told someone would contact me in a day or 2. That was 2 weeks ago and I've heard nothing and don't have money returned.

Celia helped so much thank you so much

Celia was very helpful and informative glad we rented here

The guy Jerry at my location is GREAT❗ but he works for a bad practicing company

Celia was very helpful & polite

Celia is awesome very informative THANK YOU FOR HELP

Worse storage experience every. I rented a unit here 1/2021 I am current tenant with payment in good standing. I have been treated very nasty from the start. My unit is now infested with rodents. I visit my unit often as I have clothing and shoes for work and personal items stored here. Never had a problem until a few days ago I open the door and found many rodents some dying some dead. I am in disbelief My unit has been kept clean food and trash free. Management have been rude and nasty to me as if it's my fault my belongings have been tarnished with a rat infestation. Stay away from this place not fit for household or personal items unless your ok with rats. I have uploaded pictures more coming when I move my things out no stars n shame on public storage

Very helpful and polite awesome storage unit 😀

Jerry is still just as helpful as ever even after a year of storing here. Nice clean and quite place to store. Glad to see some things never change. Keep up the good work Jerry and thanks again.

Jerry has been really nice and so helpful thank you jerry

Jerry was very helpful and wentabove and beyond to help me

Thank you Jerry, very much!… for helping me when I lost my key and had questions along my process of using your facilities. Very clean and tidy. Again, all of your help is most appreciated, through my ‘ankle’ process and all! Take good care Jerry!

Celia and Jerry were great very knowledgeable about storage needs thank you

Celia was a great help with my eternal process. I appreciate good customer service. Thank you!

Service was exceptional

Jerry the manager is awesome!!! Helped me with my account in Colorado. You need more people like him!!! What a great asset to the company!!! A+++

Jerry was fantastic. I was planning on spending hours researching storage facilities around me and their prices. One call to Jerry and I knew that I'd found the right storage facility for me. He took excellent care of everything. Jerry was both efficient and friendly. People buy from people. Jerry is a great example of that

Expensive as all get out .we had no cockroaches before we put our stuff here now we have to spray for bugs because is full of this things .would not recommend this place to anyone

I was in a panic since I lost my paperwork gate code and even location (new to FL) and even though my storage is at another location, Julie from this location was so so kind and professional. She assisted me with getting everything back in order and told me about how great the App is. Presto! Thank you again Julie!!!

Wonderful service, and gray communication. Celia was a delight to work with.

Jerry is absolutely awesome! Got to a local unit it was definitely not what I had thought due to my own lack of checking on size. He helped me get into a bigger unit for the same price nearby and ultimately saved me from having to look elsewhere. Thank you so much Jerry!

Found a rat in the unit, the unit is full of moisture, a lot of stuff is completely ruined. Insurance won't cover moisture or vermin. There is no way to contact anyone at the facility. The number given when we rented is not in service. Unit is expensive especially since half my stuff will have to be thrown away

I have been renting at this location for over two years and I must say that Celia and Jerry are two of the most Professional, Understanding and Caring Rock Stars that I have ever meet. They are always willing to assist me with any questions that I might have.

Thank for help with my unit

Great customer service Celia nice secure property

I have had several interactions with Celia while trying to find a unit, she is very knowledgeable and has been very helpful throughout the entire process. Thank you, Celia!

Awesome experience with Celia Good old fashion customer service from start to finish Thank you

It's too expensive.

Awesome customer service Celia Nice clean properly

Thank you Celia great facility and service

Jerry was extremely helpful getting us into the right size unit! Everything fit perfectly Great Job 👍

I appreciate all your help Celia Great customer service skills

Rented a storage unit for my Business

Great place to store your stuff. Jerry is great and loves to help people out. This is why i give it 5 stars.

What a great place price location and the manager who's name was Jerry was the greatest. He called me to confirm reservation and then went above and beyond to help me get the right space. He explained this was a kiosk location and no manager on site and how simple the process was thoroughly and walked me through the e rental process. He had everything ready for me when I arrived and everything went so smoothly. I was pressed for time and this was a time-saver. Thank you Jerry for all your help!

Jerry is super good person and extremely helpful. He has made my experience with public storage a pleasure.

Middle of the day no service whoever the manager was or whoever was supposed to be here left I am a mover for Phelps and Friends moving U and I hope to never return this location. I can't give zero stars or negative Stars but I can voice it.

Facilities are convenient and secure, Jerry was amazing and walked me through every detail and made some great suggestions for storing my items..

We like this place we had a unit there for nearly 2 years we never had a problem with them.

Very nice, and so good stuff

I’m currently giving them one star because I can’t give them a zero. Was impressed with GERRY, the manager, when I met him last week and I signed for a storage unit. I was at my unit yesterday when my belongings came cross country and nothing was a mess until a few hours later when there was a domestic violence problem in one of the units about 50 feet away and I had to call 911. Then to Things off, I accidentally pushed a box into the wall and it broke... Not just a little hole, but about five or 6 feet high. Several cars have been put in to the office since yesterday and I have yet to receive a call back. 16 hours later. Do not rent at this location, or probably any other ones as a call was put into corporate hours ago.

I am a 27 year veteran, 100% disabled and Jerry is the most friendly, professional, knowledgeable and helpful individual, as far as customer service I have came across in the last 2 years since my medical retirement. I recently went to rent another unit and Jerry went above and beyond to help me and get everything organized. The properties are extremely well kept, clean and organized. The best part of this storage facility is the customer service Jerry provided. Jerry should be commended for her outstanding service. Extremely impressed. The whole property as well as the units are extremely secure, and clean. Well organized facility. Thank you Jerry and Public Storage. Highly Recommend property # 52103

Jerry gave me thee most excellent customer service and help me out a lot.

Ive had my unit here for a couple months and never had any issues. Jerry in the office has been more then pleasant to converse with and handle my payments. He definately influences all 5 stars!

This is the best, nicest, most reasonable priced storage facility in the area. I've had others before and shopped around and besides the good prices, the staff reconfirm I made the right choice everytime we interact. Highly recommended!

Awesome customer service! Staff is very professional and pleasant to interact with.

Nice, clean, well kept facility. Jerry's aptitude for customer service is unparalleled.

Very good service Jerry the manager friendly helpful

Had a great experience! Lauria was an amazing person to do business with, she helped me with all of my needs. I highly recommend using this place they are awesome!

Fantastic service above and beyond, Jerry was fantastic, very helpful and answered every question we had and put my sister and I at ease, made sure we were ok (it was a 104 outside) during this very hot weather. if we could give a higher star he would get it, Thank you for a good experience.

Great price, and staff was knowledgeable. Jerry answered all questions and was very helpful. Thank you!

Excellent friendly and prompt service! Celia and Harry met our every need when renting a storage unit this week! Great customer service! Location is well lit and I feel that my personal items are very secure. I would lhighly recommend this location! Thank you again!!

Great experience, Jerry was helpful and professional. I can't imagine how it could have been a better experience. Highly recommended!

The make me feel comfortable and they are very helpful. Jerry is a great person takes care of his customers.

Horrible, Horrible people at 16079 US Hwy 19 N, Clearwater, FL 33764! Jerry, the owner / property manager locked us out during a national pandemic when we were $100 behind on 4-30-2020. He left a message stating he went into the unit and even identified some things in the unit... However, a safe that we had with important paperwork and approximately $400 in cash was missing! He doubled locked us out, disabled our code, and even charged fees during a national crisis. In fact, we are currently unable to receive unemployment from the state of Florida, because the unemployment has not been processed, and we have not been able to pay the $100 due to loss of employment. Does he care... NOPE! Said to call corporate, and they are not even answering! If this company, will allow its owners, or property managers, to do this to individuals during a national emergency, then they will certainly screw you in every way possible! Run and do not do business with them!

They only care for your money and achieving their sales goals. I was a customer here for a few years. When unable to make a payment on time, my belongings were auctioned. They refused to work with me. As a professional in the property management,I have never referred a customer of mine to Public Storage.

Nice place, good service.

Jerry was great to deal with made the the storage rental process fast and easy. explained everything in detail.

Jerry is truly the best. Helpful, and caring. This IS the right place to store!

Jerry is the MOST helpful, caring, compassionate. This is definitely the right place to store!

I went to public storage and Jerry was very patient and helpful! He explained and answered all my questions with detail!

Jonadine was very helpful, sweet and easy for me in my girlfriends transition .. defiantly would recommend -+

Jerry was very professional and knowledgeable.

The facility is exactly as described to me on phone by Jonadine. Jona dine was an absolute joy.She showed us around and explained everything to us so sweet.She even took the time to go through all the paperwork with us so we fully understood!!! Thank you so much Jonadine .In our opinion she is a great asset to your company.Lesa&Bill

My wife has had her storage there for years. We were there the other day. The property never looked so clean and the manager Jerry was especially helpful. He was very accommodating and helped us find the storage we hadn't been to in quite some time. Everything was just how we left it. It is an older property but you can tell he keeps it nice and clean. He manages a tight ship! Kudos. We wouldn't go anywhere else.

Jerry was very helpful and courteous to me. I would recommend him to anyone looking for storage

Jerry was very friendly a bff d helpful.I definitely recommend public storage

Jerry was a true professional and a pleasure to do business with. Showed the unit to me and gave me all details and tips to make my storage experience a good one. Very positive experience and I would recommend this location to anyone in need of a safe, clean environment for their belongings.

I went to this Public Storage on Sunday a was greeted by Jerry as I approached the entrance. Right off the bat he was very courteous and professional. He promptly showed me a rental space that fit my needs and was easy to access. The whole rental process was smooth and seamless.... For the short time I spent with him, I found him to be a very likable person and would not hesitate to recommend him and this location and I would most certainly do business again here.... Dan.

Very nice people jerry helped me get the right unit for the right price

Excelente atención

Jerry was a great help. Very friendly. Very professional

Jerry helped me find great savings on several lots! Told me unbiased information so I can make a sound decision, instead of just trying to make a sale. I can appreciate that. Fantastic first impression Jerry!

Jerry was very helpful in getting information for me about my unit he searched every aspect on getting an answer for me I've had a unit there for almost 3yrs Rosa was very nice also

Jerry was friendly, efficient, and knowledgeable. From the phone inquiry to the paperwork, Jerry made the process quick and easy. The location is convenient and clean.

Jerry is one of the nicest employees I've ever met! He's interested and very adequate to meet your needs! Thanks So Much!

The Manger Jerry is a great and very helpful. If you need a good place for all ypur storage need go see Jerry!!!

The contract you sign with Public Storage is a one-way street. I signed mine 6 months ago and Jerry (mgr) tells me it doesn't mean squat since the contract is MTM and they can can charge you whatever Public Storage wants. BUT, oh guess what! If your light fixture doesn't work -- they'll only fix their problem for the NEXT tenant. I.e. you can't get it fixed while they raise your rate for nothingness.

Jerry is a new manager to this site and extremely helpful and kind to us. He goes out of his way to make sure our belongings are safe.

This place is gonna make you huuuuuuggggggeeeee Clearwater.

Super nice man Jerry. Answered all questions. Mde me feel welcome and secure at this location.

I rented a storage for a month and a half when he took out all my storage things were full of cockroaches I do not think that in this place they sprayed many of my things were damaged

Great customer service! Thank you chelsea

The ceiling insulation is old, it drops on your furniture. Also have roaches. Go to another place. They've contacted me after the review and explained that what the,ceiling has is a flame retardant stuff but they are renovating soon, so I give them two extra stars.

Took my payment to the office and Kam was nice!

Made my Kam. Good vibes!

Kam was wonderful today!

Kam did a wonderful job getting me a unit. Was easy to work with and super friendly!

The Public Storage process was super easy and Kam was a great help!

Great customer service today is great and very helpful

Made a payment with Kam today. She's super nice and helpful!

Kam is wonderful! Had a great move in!

Rosa is simply wonderful always willing to help. I've been here five months and never had a problem great service.

ROSA!!!!!!

Rosa was extremely helpful and got me exactly what I needed!

Rosa is very lovely & helped me with everything I needed I will definitely keep my business with public storage because of her 🙌🏾❤️

I've been here about 3 months and really enjoy the location, spaciousness of my unit, the large "garage door" access, and the price is fair. I've seen no mischief, worrisome tenants, and the grounds are well kept. How? manager Rosy is the hard-working heart and soul behind the scenes and is the tenants' best ally. Without Rosy, this would be just another storage facility. She really, really cares about her tenants.

Eric did a great job made everything easy and explained everything thank you

Erick made my move in super easy and he was very sweet and helpful.

Thank you Rosa for getting us through the process so quick! Great customer service!

Rosa helped us greatly.She was knowledgeable of everything and she gave us all the info on the questions we had.She made us feel safe about our things in storage and they were.Will use them again.

52103 Rosa Very respectable helpful hard-working woman always. When I go to the storage I hope she be there so, if I have any questions she is there happy and friendly willing to help me. thanks Rosa for your great customer service. Thanks Delaun Kingsley

Full five stars, especially for Rosa! She is number one, extremely helpful and kind. Storage good location, clean, safe, good access.

Eric was super friendly and a great help:

When I moved here in March I needed a storage place and I looked around and got different prices. But to me the most important thing was how I was treated and shown around the place and explained everything. This location has a wonderful Manager Rosa who was just a delight to deal with during this tough time. Even now, I may need to get a bigger storage and she is always there to talk to and help me figure out what is the best option for me. Without Rosa I don't think I would have picked this place, they are very lucky to have her.... I would give her 10 stars!!!

My wife and I love this place, Rosa is so wonderful and helpful. She is very passionate and caring. She makes us all feel like family when we show up. Always willing to help us in anyway possible.. you are so lucky to have an amazing worker.. we love Rosa.... Employee of the month or the year... Actually all of them...

Your staff member Rosa is an amazing woman. She is very caring, helpful and knowledgeable about this location. My husband and I like her very much. She addresses us by name, which is truly kind. When my husband got sick, she always asked how he was doing. She is very caring. We have had units at other locations and they didn't know our names at all. Rosa would go out of her way to help us in anyway she can. She should be employee of the year every year. Thank you for having a great person like Rosa there to assist us and anyone else who comes there...

Rented with Kam! Very friendly and personalable....she knows cars! Great experience!

Rosa was extrememly professional and more than helpful with all of my questions and concerns. She helped me every step of the way and left no page unturned. She made sure i was happy and comfortable with my unit and offered her help in more ways than one. Truly a beautiful gift to Public Storage.

came and looked at a unit...decided on one with climate control but Kam was AWESOME! So nice and personable. We talked about the Airforce, nice to talk to a veteran thank you for your service :)

I am very happy with the service I received, Rosa was very kind in explaining the options I had.

Rosa...thank you for the geeat customer service at this office.

Rosa, the office lady is wonderful!!! On Friday afternoon, 8/9/19, at 4:20p... I experienced sudden car trouble and had to pull off the road very quickly into the parking area of this Public Storage location. I called AAA for towing to my mechanic and had to wait 2 hours in 93 degree heat with a heat index well above that!! My car died as I pulled in, blocking the only car in the lot...which was Rosa's car. She came out around 5;15p to see if I was OK, I told her my situation and asked her if she needed to leave? She said she was fine and I didn't need to worry...she would just stay until the tow truck arrived. About 6p she offered me a bottle of cold water, which was MUCH appreciated!! The tow truck arrived at 6:20p, delayed due to rush hour and the many other people who had car trouble! Rosa was so very kind and understanding of my situation! We need more people like Rosa....Thanks for all your kindness Rosa! Sincerely, Kay Coulter

Rosa did an excellent job with me, I left unsure if the address had any 5x5. I closed out my account within two days (1/4/2019) and Rosa was accommodating. I had a change of plans. Rosa did state that I would have a refund check returned to me by Wednesday, January 9th, 2019 in the amount of $103.00 and change; but I have not received any such check as of yet. She wanted to know if I was headed to the same address as the information given to her but she didn't ask to see my License for verification. Again, Rosa did a great job with me and handling customers as they entered the business. Thanks Rosa. I am still waiting for reimbursement.

Rosa was so Beautiful and kind!

Kams took my payment she is awsome!!!

Rosa is all ways great she is so very nice and great help and the place is always clean i love public storage

Rosa is always and always have been vey helpful.she keeps the place is always clean n i will only come to pay when she is there.she is why i have keep my storage there for 2 years

Rosa was a great help very very nice lady love the facility, beautiful place very clean. Glad to store my stuff a public storage

Vacated my unit today. Kam was very helpful!

Had a wonderful time with Kam! Our move in went great. Look forward to storing!

Muy atenta y amable,Rosa!

Nice facility!

I would never reccomend this place to anyone. The employees have no idea what's going on and I have had so many problems with my unit such as the ceiling caving in all over my stuff and the wall breaking thru and they just threw a peice of plywood infront of it. Dont bring your business here

Rosa was super friendly and helpful! She handled all of our questions on a busy day and we felt very taken care of! She even offered up her desk chair for my wife....now that's customer service!

We dealt with Eric and experienced a no hassle smooth transaction. He was very informative and explained the entire policy thoroughly. The price was unbeatable, and we tried for 30 min. Thank you for all the help.

About 2 yrs here; Excellent Management !!! Rosa is The Best !!! Public Storage Is VERY Fortunate to Have Her !!!

It's rare to find someone as kind and helpful as Rosa. She's a true gem! Very highly recommended.

Rosa, the manager, is awesome. She is almost always there and is one of those people who really cares. From the heart. The storage spaces are easy to get to and clean. Sure, it would be better if they were more modern and climate controlled, but then the prices would likely be higher. Great place, excellent manager.

Rosa was a great help! She was quick and so sweet. Even gave me some life advice. I'd definitely recommend this location for your storage needs!

Excellent facility! Rosa is the best, she is always friendly and makes sure everything is taken care of.

Rosa is amazing! Everytime I need assistance she is always willing to help. Very professional and pleasant.

Rosa was excellent and very knowledgeable about the storage unit we needed. Great customer service. I would highly recommend everyone to try this Public Storage location.

The customer service is great. The layout of the location is poor. You have to get out of the vehicle everytime you need to put the code to enter. The parking is very slim to non before entering the gate. The units itself is poorly structured & not very clean.

Rose was Awesome I was agitayedand she calmed me down and gave me her best rstes for storage. She knows this business Good Bless Ro

This facility and Ms. Rosa, the manager, was so nice and extremely helpful. She answered all questions and made us feel welcome. She really did help expedite the process. I would come back here in a heart beat and recommend this place!

Just got here from out state and you know how much of a hassle that is. I stop by at this storage unit thinking I’m gonna get taken advantage of not being from here and all. O my surprise I was not I was welcomed by an angel of a staff Amy not only took me around and help me with the best storage to choose and was also helping 5 other customers at the same time without missing a bit but also comforting and positive attitude letting me know that things will get better as long as the goal is bigger that the sacrifice. Thank you Amy for your warm welcome, patience and positive attitude. YOU ROCK!!!!!!!

Rosa was beyond helpful in helping me find the right storage unit. I had a horrible moving service from Pennsylvania so I had to re-move all of my belongings to a storage place on a Sunday. When I called in the morning to let her know my situation she said she was there till 5 and would hold the unit for me. I lost track of time dealing with the guys and she called me at 4:45 to reassure I was coming and even stayed open an extra 15 minutes to get me all signed up. Thanks Rosa!

Rosa was great!!! Full of suggestions to help me decide what type a unit our organization needs. Rosa made sure she provided each of the users have their own cards with the security code and other needed information on them and she helped us get our tax exempting. What a great beginning of a business relationship, Thank Rosa!

Excelente! Rosa was amazing....😊👍

Robin is awesome. Great service.

Rosa was awesome in helping me with everything I needed for my storage needs and was helpful with vacated my space!

Property is well kept and guarded, management is always helpful and respectful. I do recommend if need storage space.

The staff here are amazing!

Great service and great all around-amenities! Rosa treats her customers very well!

Robin provided excellent and quick service. We walked in looking to have some questions answered and walked out with a great deal on a 10x10 unit. Would definitely recommend this public storage to anyone!

Clean, super nice manager (Rosa)

Rosa was awesome, she helped me find the perfect storage Unit for my needs. Very helpfu . Thank you.

Rosa rocks my socks!!

Great experience. Rosa was very helpful and professional.

I flew in from Seattle to clean out my mother's storage unit after she had passed and Rosa went above and beyond to make sure everything went smoothly. It was such a relief how simple it was to vacate the unit. Rosa even took the time to refund rental overages (about $70) and checked to see if we could receive a refund for extra insurance. I highly recommend this storage facility based on customer service alone. Thanks again!

Been here for many years. Very happy! Rosa is the best!

Rosa went out of her way to help out and a great pleasure to work with. We were looking for a long term storage for our car and made it painless and well executed. Job well done!

Rosa customer service was very helpful 😊

Rosa is kind and easy to work with.

Rosa was very helpful and resourceful! Thankful for this experience. ☺

Rude

Great environment friendly atmosphere fast service. This storage place was clear and easy to get too. Highly recommend if you needing a storage unit.

Rosa was amazing! She helped settle me into the right sized unit quickly and efficiently. Wonderful service. I’ll go back for all my storage needs

Rosa provides awesome service

When I pay my bill here Rosa always greets me with a smile .

We had a great experience - Rosa was so helpful and such a delightful person

Rosa was very helpful

Rosa Was super friendly and professional.

I would to thank Rosa for great service. I was rearranging things today, many things out and then back in. But I left something out and didn’t notice. Rosa tracked me down and told me. Thank you, thank you, thank you, Rosa.

Rosa is the best always pleasant and happy.

Robin was a perfect manager. Explained everything in detail,and made sure that I was happy with my unit. I highly recommend this service.

Rosa was very helpful.... great costumer service

Staff is great and the grounds are clean units are what you can expect from a storage facility

I want to personally Thank Rosa for her wonderful help of going above and beyond for me. She has made it easier for me to feel more comfortable to place my stuff in storage at Public storage. She is a wonderful person to talk to and do business with.. I sooooo recommend this place... Thank you again Rosa you are awesome.

worst management ever ,I've traveled all over usa and worst unit I ever had. Someone got into my unit called police and asked to see camera and was told they dont work .

The manager Eric is very friendly and helpful...I am very happy with my unit, the price and the service is excellent!! Recommend to all!

Rosa me atendio muy bn el servicio muy exellente

Robin was awesome. Great service.

Rosa is. Great with her customers and she always have her property cleaned and 100 percent neat there . rosa is a great women and she goes the extra mile to make her customers happy

Easy sign up and great customer service! Robyn was super helpful and friendly!

Robin is the absolute best. Gave me all the info I needed and helped me find the perfect space. Not pushy and made me feel safe and confident in renting here.

Very friendly and professional Rosa has taken great care of me perfectly since 2017

Rosa is super nice and always wonderful when it comes to service. Got a HUGE storage for my grandparents and she was super helpful with moving ideas that helped me save some money. :) Thanks Rosa!!

I have a small storage unit there the people are great I would use the storage place before I go anywhere else I trust them and they're very very kind people

Rosa is the best and sweetie Lady I know and the storage unit was number one I will tell all my biker friends to go there for there bikes...Thanks a lot and God Bless...:) :)

Great location service is great too

Robin was great! I asked a lot of annoying questions and she remained professional and courteous the entire time. My unit was clean and easily accessible and affordably priced. I need a storage place so I would've booked regardless, but Robin made it an actual pleasant experience. I was frustrated upon arrival, but her demeanor brightened my day immediately.

Rosa was a big help. Was greeted with a smile and answered all of our questions.

Rosa made the interactions so easy. She is helpful and kind. Highly recommend working with Rosa.

Rosa is always so courteous when I come by the unit. I’m going to miss her smiling face. It nice when a company has staff like her who will always go the extra mile with a smile. Great job Rosa we will miss you.

Rosa has been very helpful with everything I've needed in just the few months being here , doesnt mind when i ask question and helped me theough the steps because it was my first time ever getting a unit before anywhere , overall i would say she is a great employee thanks a bunch. Sincerely , Michael H

I love Rosa! She’s always so sweet to me and my children. When we did the contract she even gave us her chair so my children were able to sit down. Quality service and great price.

Today I’m closing my account with Public Storage 52103 due to a move to North Florida. It’s a bittersweet moment, as we are all excited about our move. However, saying Goodbye to Rosa, the property manager, will be a bit sad. Over the years Rosa has always made sure I was informed when there was a problem, keeping In touch to make sure we were OK when we had not made it out for six months or more, and always, always there with a friendly smile. We ensured our most treasured possessions to Public Storage. Rosa made sure we felt safe in that decision. Thank you Rosa for your help, service and smile.

Rosa was very helpful with my search for storage. The facility looked very clean .I was very pleased with this facility and the great customer service I recieved

Rosa did a great job!

Rosa was very helpful with helping us dispose of some of our storage items that got broken in the move. Well run and nice facility.

Here are the things I like: close to home, clean & the employees are friendly. Here are the cons: My 5x10 is more expensive ($115) then my 10x10 at Smart Storage ($90). They give you a random # as your code. At Smart Storage your code is your unit # & your last 4 digits of phone. Easy to remember. You have to get out of your car to enter your code. You also have to get out of your car to enter your code when you exit!? It's definitely not convenient.

Thank you Rosa for great customer service!

Rosa is awesome....thanks for taking the time to check in one me while getting the last of my items into the unit

Rosa was always nice. Didn’t really have any issues with the facility.

Ms. Rosa is the best!! Answers every question possible with the biggest smile. Oustanding service with great prices!!!

I use public storage alot and kathy is by far the best manager there. If there were more managers like her it would be a better place at all locations. Kathy is the only one i like to deal with. Good job kathy

Rosa was very helpful in securing the storage unit. I had reserved online for a better rate then the walk in rate. I looked at two units the first needed work inside the unit,the second was better,I don't like the fact that the old locks that I purchased yrs ago from another PS are no longer the preferred locks and they try to up sell you. Funny how the locks were great before,but now no longer are you able to use on most of the units.

Super awesome customer service with Rose!

EXCELLENT SERVICE, super CLEAN, FRIENDLY staff. The best!

This place is a joke! My rent for my storage is due by the 6th of the month which I've paid every month until this month because I don't need the storage any more so I've been moving my stuff out which they knew about so on the 7th I was going to get the last load of my things and I was locked out of the gate! !! So I called to see what was going on and to tell them I was not gonna be there the rest of the month! The lady told me I had to pay for the month of November before I can get my things out! I said even if I won't be there? She said even if I'm only there one day I have to pay 100 for the whole month! I even asked if I can just pay for the 7 days my stuff is in there and she said no!! That's such a rip off! I'll never refer anyone to these people!

Rosa treated us almost like family she was a very informative took excellent care of us place is clean

Rosa is wonderful to work with, and was very helpful with a moving problem I had!

I have been renting at public storage for over the past 4 years and Rosa was the best thing that ever happen to us during this time very understanding if you ask she makes it happen. You're the best Rosa keep up the awesome job

Rosa helped us get our storage unit. Very sweet lady, so helpful and informative. Our storage unit is very nice and big for the small one. I like how there is head space to build up. That definitely helps when you have a little once constantly growing out of stuff but you're not ready to get rid of clothes and toys. The property is always clean. Only complaint is if you get an indoor unit it is HOT in there. You will work up a sweat moving stuff. Plus side is you won't get wet when moving stuff.

Jerry was the best!!! He really did a very thorough walk with me to locate where the moving company i used could land the trailer and pick up with no issues for any current tenant. The location found works great with what is coming. He worked with me extremely well, i felt i was putting him in a bad situation with my request, only to get a great smile as he said no problem. Due to this i will only use Public Storage!! Thanks to Jerry he is very good.

We had pleasure to work today with Jerry very nice and helpful man. Thank you for everything. J&G

Rosa was great from start to finish, I had a logistical issue that ended up being solved at headquarters level. I am grateful for the flexibility of the company.

Dawn was such a pleasure to deal with. Absolute 5 out of 5.

Jerry was great and he made the experience a breeze keep jerry at this location he is very helpful

My time here has been great and they've always been friendly with me. Outstanding customer service. Been coming back for almost a year

The manager or what I believe is that checked me in such a nice girl very professional makes it so fast and easy, she speaks to you like she has known you all her life she spoke with me as if we were friends she is a great person to have working your business she deserves good pay maybe should get a raise or higher title if possible this girl can actually run your business quick and very efficient. All employees at every business should be that good this is how you take care of customers. She should honestly be a poster woman for how things are properly done and she needs to be recognized for how great she is.

Rosa take care of everything

great service. best rates in town!

Rosa is AMAZING!

Rosa is always very and helpful and friendly .. I would highly recommend this public storage facility!!!

Rosa is absolutely charming and accommodating - she will make your move-in not only easy but also a little bit fun! Likewise, Rosa is honest and sincerest and will not hammer you with sales tactics, so if she recommends it, she means it. I trust her to keep my valuables safe and secure in this convenient storage location! 5+++ stars!!!!

They take your stuff!!!!!!

Espacioso y economico

Rosa was wonderful. She helped me with my billing/payment problem and made me feel important. Thank you so very much Rosa !

The facilities were clean and Rosa was delightful. She provided great advice and helped me find the unit that was right for me.

Rosa is really friendly and has a wonderful personality. I’m really happy with the service. She preforms everything in a very professional manner.

An emotional decision led me to 5 years of storage in this place. Very fair on their treatment and the staff goes above and beyond to help. Rosa in particular was very helpful.

Very good! I'm happy with this service. Rosa is very friendly and always helpful. I will be back if when I need another unit. Thanks!

A nice safe place to store your items

Rosa was very helpful

Rosa was a great host, knowledgable and helpful. The storage looks secure and clean.

This was a very great expirence for my first time renting out a storage space, the lady that helped me was very nice, i think her name was Rosa, she was very reassuring about everything!!

The most accommodating professional and customer-oriented experience I've had in more than 20 years of using storage space!

Rosa has been a pleasure to meet. She has been knowledgeable about the Public storage unit. Rosa has the best costumer service and should be promoted.

Rosa is an wonderful lady she always has a smile on her face, excellent customer service will recommend to anyone

Our office attendant, Rosa is very friendly and professional. We were not happy with yearly increases of nearly 10% two years in a row. Operating expenses do not increase that much to justify these excessive rate increases. More importantly, during hurricane Irma season, on the Friday 2.5 full days before the storm the office had closed and evacuated without prior notice or even any notice at all to its customers. When we arrived at 3pm on friday to obtain our plywood for our windows, the place was locked up and electricity turned off, no access. We were unable to purchase any plywood in the area either. Their excuse was "well people who work here had families to tend to". Unacceptable that a manager or district manager, regional manager, someone from out of the area should have come and supervised the office at least until the end of normal business hours on friday and realistically until midday saturday. Not coincidentally there was another couple in the office complaining about the same problem when I was there after the storm. Unacceptable to charge $80+ per month for a small unit and people cannot get to their things when they need them.

Miss Rosa was such a wonderful lady and very helpful. She explained everything as far as how the facility works from inside and out...answers all my questions, performs everything in a very professional manner. Made sure and double check all proper documentation was correct..To sums it up..she made me feel like im moving into a home not a storage....thank you very much.

Rosa is amazing!!

Frank was AWESOME in assisting me with renting a storage unit. When most people are too busy to take their time with customers, Frank took special care to make sure that I was getting a unit of appropriate size. I appreciate him taking his time with me. Glad I chose this Public Storage:)

Great service

This place isn't worth the fees they charge for the units. Overly priced for the condition they are in. The fire stuff they use on the ceiling is falling off. Holes and patch spots in the side walls that you can reach in or easily get into the unit on either side of your unit.

Very large and clean spaces!

Just started storage here. Rosa was able to take care of everything even though I had some payment issues. She was very patient with us and an all around sweet person to deal with.

Rosa and Frank are the best! They are very helpful and run a very clean place.

This was the worst experience I have ever had at a storage place. The sad part is, I used this place several years ago and everything ran smooth. I sat in there today for over an hour. The computer wasn't working right, the person there didn't seem to know what she was doing with the computers. (I don't believe it was her fault, I believe it to be a lack of training for her on their new system) after an hour she tells me that they have it worked out, so I ask her if they can waive the Admin fee or doing something for the time wasted. She said flat out NO. However she did call someone and ask if there was something they could do, and again told me no. Then as she was trying to finish things up, she lost everything on the computer some how. I will NEVER go there again, and I strongly suggest you find some where else to get a storage from. If they would have worked some kind of deal out for me having to sit there for so long, then I would have stayed. The only reason why they even get a ONE star from me, is because the woman was really nice. Not her fault, it's the companies.

Very nicely laid out and clean. I initially chose the wrong size unit and was unsure of everything that I needed for my move, but Rosa was incredibly helpful and every degree. I and very appreciative and feel very secure leaving my belongings here. Thank you so much Rosa for all your help.

All Businesses need people like Rosa, very kind hearted and there for her customers she goes out of her way to make sure all is taken care of. Recommend this location 100%.

The representative on site the day I stopped by her name is Rosa was courteous and thoughtful and she really made every effort to make sure that all questions and issues were addressed on that first day.

Friendly staff but when you call no one ever answer

Rosa helped us to take care of the whole process carefully and kindly, easy move easy out!

Great customer service. Rose and tammy are awesome.

I rented a unit from this location. It was fast and easy. The woman at the front desk was super sweet, helpful and gave me all the info I needed.

Ok place

Rosa gave the best customer service there is to give

Rosa was incredibly sweet and helpful as well as efficient and knowledgeable. When showing me the unit she had reserved for me, the door rolled up too far and we had troubles pulling the door back down. Rosa got on her golf cart, retrieved a large metal tool, and quickly fixed the catch on the door so it could be closed and secured. She is very resourceful and knows how to get things done!!! She assured me that rounds are made several times a day to check locks. When i arrived to the facility Saturday afternoon with a low cell phone battery, the gentleman in the office allowed me to leave my phone in the office to charge which made me feel valued as a customer. I highly recommend this location.

Rosa is one of if not the most driven person that I know. And the one or two occasions that l did have a problem, she took care of it right away.

I was their customer for many years.The one time, I could not make my monthly payment on time, they auctioned my belongings.Do not trust them!

Clean space. That's all I can say. Hidden costs of mandatory insurance and taxes made this experience less than enjoyable.

I have to say this is the second public storage I've been to and as great at the first in every way. I had several places decline me with 30min before closing. I finally went to a public storage (different properly) 1615 N Highland Ave, Clearwater, FL 33755; spoke to a manager there and reserved a space at this location. The communication and professionalism was in believable not to mention Nora the manager on staff assisted me despite being very near closing time. She was kind and true service with a smile but the positive didn't end there she was very informative. As she sowed the space I noticed how clean the property was and maintained to a noticeable standard. Thanks this property is worth looking in to!

We arrived twenty minutes before closing and the manager stayed after hours to help us get set up with our unit. She was nothing but nice to us the whole way and went out of her way to make sure we had exactly what we wanted before going through. The pathways are clean and free of any debris or litter and the units are spotless. If i could give this place more stars i would!

My best friend and I recently rented a storage locker at this location. Rosa was amazing. She is customer-oriented, friendly and funny. We definitely made the right choice in choosing this location.

From the start of the phone call until I left the facility, Rosa (the attendant) provided me with a great experience. She explained everything about the space, the price options, the month to month contract agreement, and much more. Thankfully, the size that I needed (5x5) was available when I called so that was a huge bonus. There were no hidden fees so the price options that I was quoted over the phone were accurate and reasonable based on market comparison options. The space that I rent am renting has a slight outdoors and basement smell so cover anything that you do not want to pick up that smell. Also, they have items to purchase to withdraw smell from the space. Rosa was very nice, informative, and a pleasure to do business with. I am certain that anyone will have a similar experience with Rosa, and the price was reasonable. I really loved the location because the facility is within reasonable driving distance. Go rent from Rosa you will have your needs met by Public Storage!

I had a unit at this location for over two years, and just relocated to another area of Florida. The facility was always clean and well-maintained, and I never had any problems. Rosa, the office employee, was always very helpful and accommodating. Excellent customer service!

One of the best storage facilities I have ever used. The staff is so helpful that there is not a star level to rate that high. They are proactive on all levels of customer service. Helping me avoid late fees. Helping me with best unit for my stuff. Helping me with online setup of my account. The list goes on. I highly recommend this site bc they look after you and your belongings to utmost levels.

Rosa was great! she went above and behold and provided me with excellent customer service.

I just came in here to rent a unit. Kassidy is awesome n friendly. She was very nice and well maintained. She was very to the point. Got me to buy boxes and tape. Also very important to have insurance

I store with public storage and lost me gate code and unit number Kassidy ask me for my ID for security to give me the info i need to access my unit. She was very friendly

Kassidy was awesome! She's fast, efficient and attentive. She helped me with all my needs and she's very resourceful. I recommend this location!

Kassidy was very helpful just helped me to rent me a space and sold me a matress protector. She was sufficient and i apprecaite her for it

Kassidy is Awsome great visit just got merch insurance and lock to protect my goods. She is super friendly. Fast and convenient

Excellent service from friendly employees (Rosa and Donna), so it was very easy for us to open up, and later close out, an account. Safe and secure facility meant that we never worried about the safety of our belongings. We compared prices between all the other storage facilities in the Clearwater area, and Public Storage offered by far the best rate for the 300-square-foot space that we needed; as well, the rate remained the same throughout the maintained an account. Absolutely recommend the service to anybody needing to store their belongings.

This facility rains dirt and insulation on your stuff. Each unit has a 20 year old spray insulation on the aluminum ceiling to try to keep the heat down, but this insulation is falling apart and constantly sheds down on your stuff. I cleaned mine completely with a stiff broom. It took an hour and was a complete bio-hazard. But this did not work as each unit has a 9 inch gap between it and other units along the time rim. Thus, whenever a little wind blows or someone opens their door, their dirt and insulation dust poor into the adjacent units. These pictures show just what has accumulated in the past 3 weeks (the little chunk blew in from adjacent unit within the past week)! I am finally moving out and considering a lawsuit. Their remedy is to give me two plastic sheets to cover my stuff. They should move everyone out and clean all the degrading insulation and then allow people to move in. People will get lung problems and anything delicate and uncovered cannot be stored here unless you don't mind dirt and dust all over everything.

Great customer service. Rosa is the best!

Place is a rip-off

Donna is very helpful and nice. She is the best

Love the experience the first time, wound up coming back a second time for personal reasons. Would defintely recommend this storage unit company to anyone looking for a good respectable establishment.

Because Donna is the bomb

Site is clean, easy to get too and the staff Rosa was extremely helpful! This is the second time using this location, would recommend to anyone.

this property is very well kept and when i went in there to look into units i spoke with a young women named Rachel and she was really great at answering all of my questions. i plan on get a unit shortly

Great location and much cheaper than surrounding locations. Was a long term tenant at competitor next door and Donna found me a unit for less. Thank you. Ron

awesome place, and very friendly people! very Safe

Great place for storage and easy access. The rates are comparable but its the staff that really makes the difference. There numerous times I had lost my card with the access number and the staff was very pleasantly helpful in quickly getting me an new one each time. Thanks again to their staff for the extra efforts. If anyone is looking for a place to take care of your storage needs then this is the one.

Great customer service. Rachel is very friendly. She found me and my boyfriend a good storage and it was a good price. Thank you

Let me just start by saying, I've used other storage facilities before this one, and have never been more pleased than this establishment!!! This July makes it 5 years that I have utilized this storage facility, and I have not had a problem, to date! The grounds are well-groomed, and maintained!! The Gate has always worked!! The hours of operation are very customer-friendly!! ....and, One of the facility's BEST features is it's Manager- Donna!!! She is by far an asset, and one of the primary reasons I continue to keep my business there!!! I would highly recommend this Storage Facility.

I've only dealt with Rosa...she's always so sweet and helpful...

When I signed up, my monthly amount was around $120 and when I moved out it had jumped to over $160. It seemed like every 3-4 months, it got more and more expensive which I did not find fair at all. A couple of other complaints... 1) The bathroom was so dirty the 3 times I used it that it was enough to make someone gag just by opening the door. 2) The insulation fell off the walls and ceilings and covered everything I had in storage with a strange brown fluff that smelled really bad and 3) I can see the person sitting inside... You'd think that they could be courteous and push the button to open the gate to exit, but never. The exit gate only worked once the many times I went there and needing a code to get out just aggravated me. I have been a Public Storage customer at various locations for 25+ years, but after this experience, never again. Whomever is in charge of this location needs to be replaced.

Donna thanks you are the best.

All staff were very courteous, friendly and helpful during my stay. I highly recommend and would refer people. It's great that manager lives on-sight, and I've SEEN the staff doing regular rounds and checking the security of the place. The property is always clean (very appreciated). Would use this property again!

ooooh Donna, Ooooh Donna I have lived all over the southern United States and this is the best storage facility I have ever utilized. The people are very friendly and always helpful. If you need storage this is it, search no further thank you for all your help you've made my transition a blessing! :-) Vicky Williams

The staff is always friendly and helpful every time I go there Donna is a wonderful person you couldn't ask for a better property manager

Donna is an absolute joy...I've been a patron for three months now, and she has fielded my few ridiculous misconceptions and questions with the utmost grace and irresistible wit...Definitely a misplaced talent...DONNA FOR PREZ!!! ****Here's four more stars since google didn't offer them.

Donna the property manager was very professional- she understood my need for security and price...her advice was very helpful on size. she explained all details easily as we went over the paperwork. I had my unit in less than an hour, given my special needs!

Great customer service. Donna made the rental so easy. She was very friendly and courtesy. She knows the business. Ps should be proud to have a employee like her to represent their company.

Professional staff, friendly environment and safe clean storage units with plenty of security.

The ladies at this Public Storage were so helpful and kind.

I want to thank Donna at the Tri-City Public Storage. Your freakin awesome. You go above and beyond, your definitely an asset to this company. Great safe place to keep all your belongings. Once again thank you, you ROCK!

Donna was so helpful getting me started and every time I come and make a payment she always remembers who I am. I would recommend this public storage to anyone in the future.

I love the public storage the staff is always nice, I feel very value when go in to make a payment. I prefer to stop by rather than pay online or by internet! Ms. Donna is great!

Donna is the best! Efficient, very polite and above all, friendly. The facility is convenient and well maintained.

Great service and quick support. Donna goes out of her way to work with you and make sure your happy and all your needs were met.

The place is always clean. The office people are very friendly and will try to help you with whatever they can

Great cuustomer service

Very Friendly and took care of our needs very quickly. Thank You

Ms.Donna gave me the best service ever,she was patient,understanding,pleasant to speak with,over all one awesome lady.Thank you Ms.Donna for showing me me the best customer service ever i will continue to go thru Ms Donna when i need a storage unit.i currently rent from her location and im very happy with all services. Thanks again sincerely Miss Christine Catalano

Customer service here is great!! Donna, who helped me yesterday was awesome!!! Thank You!

Donna is the sweetest person taking care of customer. She made the impossible to help me with my budget. Best prices , clean and safe place.

Donna is the manager at this facility. She knows her job extremely well and is really easy to deal with. She is a real people person and knows the job. Very good experience from start to finish. receipt # 560993407 dtd 7/30/2015

Very clean and affordable. The staff is courteous and very professional especially Donna. I would definetely recommend this property.Thank you!

Manager its great Donna is amazing.

Staff is genuinely friendly and eager to provide you with any information you request. Getting a storage unit is fast and easy with no hidden hoops to jump through. I will certainly be using them more in the future and would recommend them to friends and family.

Great staff and customer service. 👍👍

I went there looking for packing materials I not only found them but also a very helpful woman by the name of Rosa. Since it was not busy and had no other customers she assisted me with my package and was super friendly. I did not expect to get that kind of help when I walked in but I was pleasantly surprised.

I rent multiple units for my business and Donna is always friendly and helpful. She is always nice and professional.

Donna was very helpful and friendly. She helped us find a storage unit that would fit our needs and I will let everyone I know that needs a storage facility that they should pay her a visit. She was great!

Units are cleaned and affordable. Staff was very helpful and courteous. Would recommend this place to everyone looking for a storage unit. Would also like to say thank you to Donna for all the help she gave me. Went above and beyond to give me best deal and best customer service possible

Great location, super friendly staff! It was such an easy process working with this Public Storage location. I recommend this location!

great service, friendly staff, great rates,,,, service with a smile!

I have used the storage facility now for a year and very satisfied. The staff has been very accommodating with two moves and went above and beyond to help me.

Really appreciated working with Public Storage and esp. Donna who was so gracious in my situation more than once and went above and beyond the call of duty. Thank-you Donna for being so understanding at a time that may of otherwise been hard. Thanks for being so patient for me and us when we needed it. LOL I am Greatful for the help you gave and the favor that you bestowed upon us. Donna was lovely and wonderful to work with, and still appreciate her help to this day..thanks...K.S.

every time I need a storage unit I go to public storage cuz iv always had a good experience with them. and this time was no different. Donna was so nice and helpful with everything I needed. thank you very much Donna!

Great

Donna help me with my unit, she was very friendly. She had helpful information and advice. The property is very well maintained. Overall I had a great customer service.

I'd like to say.... thanks Donna for your help n finding exactly what I needed! your a very sweet, kind, professional Lady! I will recommend this facility to friends n family, No Doubt! Thank You so much!

The employees property manager were always very helpful on any issues I had such as change the gate code, add an extra locks checking my unit.

I always get great customer service property is clean and secure

Stopped by to look at units and I couldn't believe the kindness I was met with. Rosa was so sweet and helpful. She had answers for all my questions. She went above and beyond her job. The units were clean and easily accessible. I would recommend Public Storage to all my family and friends.

Great experience, Donna went above and beyond her duty to make sure I was happy.

the lady that is there is wonderful. She has great customer ethics and demonstrates customer service excellence thought out all the process. The unit was very clean and is a great deal. the location is very convenient. I am very content and satisfied as a customer.

The staff is always friendly and helpful every time I come in.

I have to give kudos to the manager Donna once again. I rented from this location about year ago for some time and find myself downsizing yet once again. This public storage isn't the closet but i have always felt welcomed and the manager is superb. The staff is always friendly and location is well maintained. If your looking to move,store your belongings i recommend this location over and over. you will not be disappointed,

Great customer service and great rates!

Excellent service. Joyce and Rosa in the front office are a treasure to work with. The initial set up was very easy and painless. Joyce also got me a drive up unit and a secondary unit with doors on both ends going above and beyond. These girls always there with a smile when you come in or out of the property. I feel very safe and protected here. Very highly recommended.

Donna at Public Storage help me more than any spot that I went to before did. She explained all prices, sizes and helped get me exactly what I needed for my daughter in my price range. She was amazingly helpful and friendly. I will go nowhere else from now on and I suggest if you need expertise and a friendly atmosphere, see Donna. I thank her for everything. 😀😀

I have used them in the past, got a 5x5 to store some items for my daughter for a while, price is great. Good deal as well on boxes. Close to our home. Contact on site very friendlly and helpful.

Awesome staff!! Well maintained and secure. We've have a nice experience with this facility.

Rosa was very friendly and helpful the last time I was there. The storage unit is very nice and is a reasonable price.

I chose this company and location completely blind when moving to Florida from out of state. I based my decision solely on what internet research I could do before the move. I am very happy with this decision I made a year and a half ago. It always seemed to be the same couple people working there (Rosa and Donna) and they were always very friendly. My unit was clean and the property was properly maintained and secured. I moved and have room for all my stuff so I no longer needed the unit. Should I need storage space in the future I will definitely look for the nearest Public Storage and hope the next location can meet the high expectations set by the Clearwater location. I would not hesitate to recommend someone to use this company and especially this location.

The storage unit was clean and dry upon move in. Donna and the other office staff are all friendly and very helpful. You can be proud of your staff at 52103 and the way they care for their responsibilities. Basically I have no problem with Public Storage accept the location of the Code Boxes. Being disabled having to get out of the car to punch in the code is difficult but now even to exit the lot. If only we could reach the Code Box from our car windows.

Everyone has been great & easy to work with. I just wish there isn't as much paper work to fill out for the unit. I had not secured my lock at the facility when I left and the manager had contacted me immediately to let me know as well as to come back and review my item's.

Great staff. If I could give Donna 10 stars I would

location is very convienient off 19 & East Bay . Very friendly staff , answered all my questions . Limited customer parking so call first in case they are busy

This is a awesome facility for keeping safe those precious little items you own. You have easy access, come and go as you please with the gate code your provided upon receiving your storage unit. The customer Service there is excellent, and I have to say that you will find what your looking for if ever you require a storage solution. I'd give six stars if I could, but, that's not allowed. ; ;

Customer service by Danielle was great quick and easy thank you danielle

Everything was great Very friendly. Thank You

Our business ventures find us renting multiple units at various locations throughout the tri-county area. When I first met Donna I found her charming and delightful! She runs a terrific facility and strives for customer service perfection. If you're ever in need of storage space in this area please stop in and meet her...take a tour of her facility. I think you will be as impressed as I am.