Amy wad very helpful and very pleasant .
Clean great space and professional courteous staff.
Great place to rent a space. Great customer service
Great service.
Thanks Carlos
Thank you Jenny for all your help.
Muy amable la atención ! Y precios accesibles !
First time getting a storage locked in great promotion. When I arrived was greeted by Carlos. He did a great job helping me out with my reservation. Awesome Service !!
Carlos Was A Great Help To Us Moving OuR Couch Out ! Best worker ever
Their cell phone apps don't work to open the gate and the elevator don't work and probably never going to get fixed so make sure don't rent on the second floor.
Im currently renting from 951 S John pkwy started my lease on the aug 5th first flag was no one was at this location and it was business hours smh no one is there to assist you unless you have an appointment ...I end up doing everything over the phone to avoid waiting any further, I went to the unit I opened it first thing I see is a dead ROACH & the padlock for the unit...The next day I came back to the location to return the lock it was exactly Aug 6 11:00 am on the dot return the lock & the lady behind the counter said you will get $21 whatever amount of cent to your card & you should be getting an email....Today is AUG 14 9:15 I haven't gotten an email and I been calling this location for the last 3 days no answer there at the location...on top of all this I started my lease the 5th I have to have my stuff out by the September 1 or else they will charge me, public storage is shady & take your money.. I had no problem getting in contact with anyone before my contract after that I haven't spoken to anyone... they will take your last
Sharon was awesome with her customer service thank you for your help with everything
Called earlier about how to get a unit and Kynaisha had the best customer service I’ve gotten
I was so glad to meet Amy when I went to rent a storage unit. Even though she is new at the job, she was very helpful and a joy to talk to.
I came into the office looking for prices and to look at units. The property manager Coral helped me figure out all the prices and let me look at units. Very good customer service. I will definitely be back to purchase a unit.
Jahaira is amazing always stopping by to help her customers 😁
Lily at the desk was amazing. Super kind and helpful. Everything was clean and in good order. Highly recommend!
Lily was super helpful with my rental.
Thank you for your help Miss Shela
Thank you Jahaira for your assistance today.
I have been with public storage for years and I can honestly say Sharieka is always willing to help no matter where she is at
I see that y’all are working to revive the place with all of this painting & refreshing the building….but can y’all please do something about all of these roaches?!? There is a serious roach infestation in these storages. It is terrible! I have removed things from my storage, only to have some of the little critters surprising traveling with me & this is embarrassing!! Please take care of this! This is not good for your customers!
Liliy was awesome, her customer serice was impecable! she made my move and new storage rental a breeze. Thank you 😉👍
Kynaisha was the best!! You’re lucky to have her. She went above and beyond to help us today!!
She works at the John Young Parkway facility in Kissimmee!!
I have a moving business and this was my first time getting a storage unit. I was a bit nervous about it. But Kynaisha was extremely helpful and welcoming. She was very patient with my partner and I. She took us to see the unit. She has a amazing personality and her customer service was the best I've dealt with. I hope that she's around here for as long as I have a unit.. Hioe that things continue to be as positive as our experience
I have had one of my storage lockers for almost 13 years now, as well as two others for the past seven at Public storage at 951 John Young. The facility is clean, bright, and well run. I know that my belongings are safe, as well as being safe myself while I am on premises.
There have been many managers and personnel over the last 13 years here. I have to give a very high recommendation for Kynaisha, the current onsite manager. She is very efficient, courteous, and a great communicator. She has made the process of clearing out and closing the three storage lockers that held my mom‘s precious belongings very easy and pleasant. She is one of the best. Many thanks for everything.
Great place for a unit rental. Great customer service from Kynaisha at the front desk.
Kynaisha was very kind and helpful. She was very patient and answered all of my questions. I had a hiccup with my reservation and she took care of it.
I am good experience Ms. Maridys. She was very helpful, nice, and professional I would recommend this location at anytime.
I had the best experience at this location with Kynaisha. She is so amazing, her spirit is infectious and she makes the process easy and quick. Thank you Kynaisha for making my day. - Attorney Keys
This place has great storage options! And my favorite part is driving and parking in front of my unit! Abigail was really helpful! Thank you.
Crystal thanks for everything.
Thank you Crystal Ford everything
Crystal did a great job. I was there Tuesday 10/31/23 she took time to explain everything to my family and myself. Thank you so much.
Today was my first experience renting any kind of storage. The young clerk Eva was extremely helpful, kind, and informative. She was so patient and provided amazing customer service. Definitely thankful for people like her that make stressful situations smoother! Thanks Eva!!
Excelente atención de Kory. Súper atenta
Just want to thank Crystal for being so nice. She has great customer service skills... best interaction at public storage. 👌
Thank you for everything Crystal is the best.
Crystal walk me through everything thank you so much.
Crystal was wonderful and very helpful
Crystal thank you for everything
Easy leasing and wonderful prices and nice customer service
Crystal took her time and explained everything and answered all my questions
I just want to thank Crystal for helping me and staying pass closing to help me.
Crystal was amazing she answered all my questions and book my unit
Crystal has great customer service thank you for all the help.
I was having a hard time and Crystal was very helpful
Thank you!!!
Crystal was great she answered all my question.
Crystal was very helpful.
Crystal was great. Thanks for everything.
The location is great. Crystal once checked and found my door was not correctly close.
I received a call. Thank you. Service workers are friendly and helpful.
Best place to rent space, best costumer service by Cristal
Crystall is the best help me with getting the right unit I needed
Sharieka helped take care of my situation and she was very friendly and helpful this girl is incredible
Miss Christal has great customer service and give me information on me renting a storage out here in Kissimmee since I have my storage in Kissimmee great service
Crystal was amazing today thank you so much.
Front Desk Rep Crystal was amazing in giving me details about my account. Her customer service was very professional.
Yes johnny was amazing and awesome 👍🏽 he deserves 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 9/5/23
Associate at Public Storage was very patient and understanding.. He stayed until almost 6pm help with my move in thanks again Jonny..
Johnny has excellent customer services show you around the property thank you for everything
Johnny is an excellent Service Guy. Very dependable and courteous.
Super helpful property manager Johny.
Excellent, and professional, very respectful.
Janae was excellent helped me out alot thanks so much
Thank you so much janae was very good and understanding she helped me find a unit took her time and was very patient thanks again she was excellent helped me out so much
Johnny is super helpful and have a good knowledge.
Best service johnny can provide. I had an issue with my unit. upgraded too a better unit at short notice. Thanks johnny
The property manager johnny is a honest and loyal individual. Why? Because today I lost $1000 dollars. When I returned to ask if did by any chance did you happened to find $1000. I was surprised that he did and he said that he was glad that he did. Because any body else would have kept it. Thank you johnny for your honesty and loyalty.
Johnny did an phenomenal job with getting us a unit that would work for our vending machine. Very professional and provided excellent service. Thanks Johnny!!!!
Thank you Ryan very good help
Thank u Ryan for everything, a really nice guy,helped us a lot
Not just great but the best service by ( Jonny ) walked me around showed me units and helped me on whatever i didnt know! And this so close to home damn good!!!
I have always said that the success of a business is made by customer service. In this case I must say that Jhonny is a great example of this. I make a reservation online and the next day I receive a call from Jhonny to offer me help and finish the reservation. Later, when I arrived at the place, he showed me several options and at all times he was kind, respectful and professional. Thank you very much Johnny for all your help.
Siempre he dicho que el exito de un negocio lo hace el servicio al cliente. En este caso debo decir que Jhonny es un gran ejemplo de esto. Hago una recervacion por internet y al día siguiente recibo una llamada de Jhonny para ofrecerme la ayuda y terminar la recervacion luego cuando llego al lugar me mostro varias opciones y en todo momento fue amable, respetuoso y profesional. Muchas gracias Jhonny por toda tu ayuda.
Johnny is very friendly and very helpful. He gives a good service there is no doubt about it. Any concerns you can talk to Johnny.
Great customer service thank you Ryan appreciate your help.
Very very pleased by Ryan
My mom was helped by someone named Johnny at this location over the phone and she just loves him! She said he was understanding, patient and very respectful. Great customer service as well! Thank you Johnny.
Johnny at this location found my car keys outside of my unit and called me immediately. Saved me hundreds of dollars on new keys! Great customer service! Great place to do business with. Thank you !!!
Very helpful with the rental
I just rented today, and the guy who runs the spot his name is Johnny was a great help. .. great guy
Jhonny es muy servicial y amable
Ha sido un excelente servicio el que me ha brindado Maridys en mi necesidad de conseguir un espacio en su negocio. ella es la mejor.
Maridys was very courteous very kind and friendly she went above and beyond to help me very grateful Thank you for services
Jahaira me ayudó muy amable le doy un 10 ya q tuvo la paciencia para explicarme todo.
Maridos good customer service, excelent
Thank you Ryan for the excellent service.
Thank you Ryan great customer service.
Great service from Sharieka and Ryan. They were so helpful and kind. I love giving my business to places that have amazing customer service! Thanks for everything
Sharieka was helpful and very friendly
Sherika and Stephanie super helpful
Yaquira did a great customer service.
Thank you yaquira and shela for
the help
Excellent service
Will 100% recommend friends & Family.
Thank you for the excellent service.
Yaquira did a great job thank you
Yaquira excelente servicio
Yaquira you are excellent at your job, made the best decision to rent a safe space for my things when you were assisting me. Hope to see you always yaquira.
Best employee I’ve ever meet, yaquira you are amazing your customer service is excellent you treat people great and not only explained but made it so easy to rent a space for my personal belongings thank you so much yaquira.
Thank you so much Yaquira for the help!
Yaquira ,excelente servicio al cliente
Yaquira excelente servicio. Muy profesional.
Yaquira did an excellent job. It was an easy and smooth rental process and she explained everything. We are in the customer service business and she did an amazing job and is a tremendous asset to public storage Thank you YAQUIRA
Yaquira, was a wonderful and helpful employee there…. Keep up the good work
Yaquira was very polite And very professional excellent communication skills , I will recommend public storage to my friends And family if there ever needed!! 👍👍👍
Have been with this storage for 5 years and have no complaints. Very satisfied
Happy I came to these facility! Thanks to Yaquira service and patience I was able to find my right fit. Very professional and welcoming. Would definitely recommend coming here and receiving Yaquiras service.
Yaquira was truly life saving and helped me with all my storage needs. Yaquira went “Above and Beyond” THANK YOU!!!
Yaquira is great she is very polite thank you
I must give Yaquira a 5 star. She is amazing with her customers and solving issues. Very pleasant and attentively.
I no longer needed the larger storage unit and your associate Nashaly went over and above to find me a smaller unit that would fit my need. She stayed with it until she was certain she had delivered the highest level of customer service. If I had a business of any type I would hire her. You should be very proud she represents Public Storage. She the Queen!
Excelente servcio de Yaquira. Muy cordial
Yaquira give great customer service thank you
Why is Nash working there?! She is definitely not a customer service person. Does not make you feel welcome from the moment you walk in the door it feels like you're a burden that you're there. She'll give you a million and one reasons why she can't help you with the situation that you have, and not once say what she CAN do for you. Absolutely stay away from this location. If good customer service is what you're looking for, keep looking cuz you're not going to find it here
Thank you nashaly for your great customer service and for always being so kind
Thanks to yaquira she did an awesome job helping us today my family is grateful she was able to help and always had a smile 😊
Yaquira did an excellent job with us. She went above and beyond explaining the terms and conditions, prices. She provided an excellent service with my family. Highly recommended.
Yaquira was very helpful, she went above and beyond to find us a accessible unit! Very happy
Yaquira were so helpful and friendly. I would highly recommend coming in to the office to get help with your storage needs.
Nashaly was very helpful and got me in and out. GREAT EXPERIENCE!
Nash was awesome, she showed me different units in person. Very kind and friendly. I was done with everything in less then 30 mins.
Nashaly is always great shes always willing to help working non stop thank you for your great customer service
Thank you for the great customer service Nashaly..
Gracias nashaly por su excelente servicio al cliente
Yaquira did an outstanding job in finding the right unit for my needs. Very professional and understandable , answer all the questions I had thank you !!
Got a storage unit online. Very easy to do. Got the code to get in. With the app I can open the gate from my cell. Easy to find, a new lock was inside the unit.
I reserved a unit on my phone outside of a Wendy's and 25 minutes later, thanks to Jahaira's amazing customer service, I was backing my U-Haul van up to unload it into my unit. Also the next day Nashaly was extremely helpful as well! Great experience overall!
Kaylee M. Helped me today secure a unit. She was phenonimalby. , her attitude, her professionalism,
Stephanie was Very polite And very professional excellent communication skills with Me as a customer I will recommend public storage to my friends And family if there ever needed!! 👍👍👍
Julia help me out really good person !!
Kaylee did an excellent job with us. She went above and beyond explaining the terms and conditions, prices. She provided an excellent service with my family. Highly recommended.
Kaylee M was awesome was very helpful. You can tell she loves her job ! A++
Kaylee was so nice and friendly. She went above and beyond to assist us with all of our needs. She had a smile on her face the whole time and a great attitude. The world needs more people like Kaylee.
Jordan was very helpful in helping us secure our storage unit. He answered all my questions and provided great customer service. I would highly recommend the John Young location.
Stephanie was absolutely amazing!
Stephanie awesome. Had wrongfully rented on different location. She handled everything for us. Thanks Stephanie
Had a great experience with Stephanie she made it feel very delightful,, thank you for everything
Excelente atención de la señorita Stephanie, información completa y las instalaciones impecables.
Stephanie provides with excellent services
The rep Stephanie did an outstanding job in finding the right unit for my needs. Very professional and pleasant to deal with Thanks to her!!
Stephanie was incredibly helpful and was very polite and very informative with the procedure great customer service KEEP IT UP!!!!!
Kaylee M is awesome.. she was super helpful!!
KAYLEY ANDSTEPHANY NOS ATENDIERON MUY BIEN FUERON NUY AMABLE Y NOS EXPLICARON MUY BIEN SON MUY FAM. ,amables y excelentes con los clientes les doy 100%
Stephanie and Kaylee were so helpful and friendly. I would highly recommend coming in to the office to get help with your storage needs.
Stephanie provided great customer service
Stephanie and Janilia give me the best service. Very helpful and pending to what I need. They showed me step by step how to use the application and how to find my space. The best service !!!
Stephanie and the Crew are fabulous 👌 they are very knowledgeable Profesional Kind and So sweet..They made things easy and simple and willing to help ...Keep up the good work
Even though this place has ridiculous prices while going through a pandemic, the staff is great. Stephanie was exceptionally awesome!! She helped us with downsizing our storage.
Stephanie is amazing and provides wonderful customer service. She has a smile on her face every time I come to the property. 10/10 service!!
Stephanie gave me great service.
Thanks to Janilia she did an awesome job helping me, if I can give her 10 stars I will, very profesional.
Stephanie was very helpful getting me to the right space
Excellent service, thank you Stephanie and Keely
Stephanie was amazing when I was there and willing to answer all my questions
Stephanie is so great and friendly, highly recommend!
Stephanie helped me get situated with a unit and was super friendly. Thank you very much!
Stephanie was amazing on showing me the perfect unit I needed!! Awesome employee
Stephanie and Marianca were very help today and very informative
Stephanie was 100%excellent costumer service
Stephanie and Marianc gave excellent service today.
Marianca gave great service in the office
Sharieka was fantastic!! Everything was quick and easy!!
I made a great decision renting at this store service by Sharieka was awesome
Today was amazing when I went to public storage on John Young Sharieka was so kind and knowledgeable made the experience super easy I would recommend anybody to go to this location and get your services thank you again public storage and Sharieka❤️❤️
Incredible service from Sharieka
Best choice I made coming to this location storing with Sharieka, she provided great service.
Sharieka was amazing. Great service provided.
We came back to 951 S.John Young Pkwy and were blown away by the level of professionalism we received from Sharieka the Store Manager.
Great help from Sharieka I really appreciate her
I had a great experience with Sharieka she made me feel safe storing my items.
Amazing service provided by Sharieka. She is awesome and very perfessional.
Awesome service by Sharieka I love her professionalism and I would recommend her to anyone looking for a storage
Era was such a delight. Explained everything perfectly and feel very safe with my belongings here. Thanks Era!
Era was very nice very profesional
I was very pleased to have 5 star service by Sharieka this young lady is AWESOME