Public Storage Self-Storage Units at 951 S John Young Pkwy, Kissimmee, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 50/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 50/mo $ 50Best Price Label1 unit left! -
4'x5'Online only price$ 57/moSmall 4'x5'- Outside unit
- Drive-up access
$ 57/mo $ 57Best Price Label1 unit left! -
5'x5'Online only price$ 62/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 62/mo $ 62Best Price Label1 unit left! -
5'x5'Online only price$ 63/moSmall 5'x5'- Climate Controlled
- Reduced height
- Upstairs/elevator
$ 63/mo $ 63Best Price Label1 unit left! -
10'x5'Online only price$ 72/moSmall 10'x5'- Inside unit
- 1st Floor
$ 72/mo $ 72Best Price Label1 unit left! -
10'x5'Online only price$ 73/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 73/mo $ 73Best Price Label1 unit left! -
10'x5'Online only price$ 80/moSmall 10'x5'- Outside unit
- Drive-up access
$ 80/mo $ 80Best Price Label1 unit left! -
7.5'x10'Online only price$ 99/moMedium 7.5'x10'- Outside unit
- Drive-up access
$ 99/mo $ 99Best Price LabelHurry! -
10'x10'Online only price$ 118/moMedium 10'x10'- Outside unit
- Drive-up access
$ 118/mo $ 118Best Price LabelHurry! -
10'x10'Online only price$ 124/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 124/mo $ 124Best Price Label2 unit left! -
10'x15'Online only price$ 156/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 156/mo $ 156Best Price Label1 unit left! -
10'x15'Online only price$ 183/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 183/mo $ 183Best Price Label2 unit left! -
10'x20'Online only price$ 289/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 289/mo $ 289Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Kissimmee
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Kissimmee Storage Units Next To Lake Tohopekaliga
This Public Storage in central Kissimmee is a great option for customers looking for self storage near the Kissimmee Gateway Airport.
Less than three miles east of the airport and flanked by the northwestern shore of Lake Tohopekaliga, this property sits at the intersection of South John Young Parkway and Palmetto Avenue.
Locals using the airport can grab a 5x5 storage unit to keep a few personal or business items near the runway at all times, while everything needed for a fun day out on Lake Toho can easily store in a 10x15 storage unit at this location, including fishing gear, boating gear, camping gear and more.
Residents getting ready for a remodel in a home near Osceola High School can use a 10x25 storage unit to keep everything inside a four-bedroom home all in one place until the dust settles and it's time to move back in.
With indoor storage units and outdoor storage units, plus climate controlled storage units and storage lockers, there are plenty of cheap storage units for customers to choose from at this location. There are also rental parking spaces for vehicle storage.
A quick drive south from U.S. Route 192 or Neptune Road makes this a convenient storage facility for customers throughout the greater Kissimmee area. A gated storage area and keypad code entry provide additional peace of mind when it comes to storing personal items.
Open 7 days a week, this Public Storage looks forward to helping Kissimmee customers with self storage needs all year long.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 540)
Crystall is the best help me with getting the right unit I needed
Crystal was great.
Sharieka helped take care of my situation and she was very friendly and helpful this girl is incredible
Miss Christal has great customer service and give me information on me renting a storage out here in Kissimmee since I have my storage in Kissimmee great service
Crystal was amazing today thank you so much.
Front Desk Rep Crystal was amazing in giving me details about my account. Her customer service was very professional.
Yes johnny was amazing and awesome 👍🏽 he deserves 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 9/5/23
Clean
Associate at Public Storage was very patient and understanding.. He stayed until almost 6pm help with my move in thanks again Jonny..
Johnny has excellent customer services show you around the property thank you for everything
Johnny is an excellent Service Guy. Very dependable and courteous.
Super helpful property manager Johny.
Excellent, and professional, very respectful.
Thank you so much janae was very good and understanding she helped me find a unit took her time and was very patient thanks again she was excellent helped me out so much
Janae was excellent helped me out alot thanks so much
Johnny is super helpful and have a good knowledge.
Best service johnny can provide. I had an issue with my unit. upgraded too a better unit at short notice. Thanks johnny
Johnny did an phenomenal job with getting us a unit that would work for our vending machine. Very professional and provided excellent service. Thanks Johnny!!!!
The property manager johnny is a honest and loyal individual. Why? Because today I lost $1000 dollars. When I returned to ask if did by any chance did you happened to find $1000. I was surprised that he did and he said that he was glad that he did. Because any body else would have kept it. Thank you johnny for your honesty and loyalty.
Thank you Ryan very good help
Thank u Ryan for everything, a really nice guy,helped us a lot
I have always said that the success of a business is made by customer service. In this case I must say that Jhonny is a great example of this. I make a reservation online and the next day I receive a call from Jhonny to offer me help and finish the reservation. Later, when I arrived at the place, he showed me several options and at all times he was kind, respectful and professional. Thank you very much Johnny for all your help. Siempre he dicho que el exito de un negocio lo hace el servicio al cliente. En este caso debo decir que Jhonny es un gran ejemplo de esto. Hago una recervacion por internet y al día siguiente recibo una llamada de Jhonny para ofrecerme la ayuda y terminar la recervacion luego cuando llego al lugar me mostro varias opciones y en todo momento fue amable, respetuoso y profesional. Muchas gracias Jhonny por toda tu ayuda.
Not just great but the best service by ( Jonny ) walked me around showed me units and helped me on whatever i didnt know! And this so close to home damn good!!!
Johnny is very friendly and very helpful. He gives a good service there is no doubt about it. Any concerns you can talk to Johnny.
Very very pleased by Ryan
Great customer service thank you Ryan appreciate your help.
Buena attention
My mom was helped by someone named Johnny at this location over the phone and she just loves him! She said he was understanding, patient and very respectful. Great customer service as well! Thank you Johnny.
Johnny at this location found my car keys outside of my unit and called me immediately. Saved me hundreds of dollars on new keys! Great customer service! Great place to do business with. Thank you !!!
Very helpful with the rental
I just rented today, and the guy who runs the spot his name is Johnny was a great help. .. great guy
Jhonny es muy servicial y amable
Ha sido un excelente servicio el que me ha brindado Maridys en mi necesidad de conseguir un espacio en su negocio. ella es la mejor.
Maridys was very courteous very kind and friendly she went above and beyond to help me very grateful Thank you for services
Jahaira me ayudó muy amable le doy un 10 ya q tuvo la paciencia para explicarme todo.
Maridos good customer service, excelent
Thank you Ryan for the excellent service.
Thank you Ryan great customer service.
Great service from Sharieka and Ryan. They were so helpful and kind. I love giving my business to places that have amazing customer service! Thanks for everything
Sharieka was helpful and very friendly
Thank you yaquira and shela for the help
Yaquira did a great customer service.
Sherika and Stephanie super helpful
Yaquira was awesome
Yaquira did a great job thank you
Excellent service Will 100% recommend friends & Family. Thank you for the excellent service.
Yaquira excelente servicio
Best employee I’ve ever meet, yaquira you are amazing your customer service is excellent you treat people great and not only explained but made it so easy to rent a space for my personal belongings thank you so much yaquira.
Yaquira you are excellent at your job, made the best decision to rent a safe space for my things when you were assisting me. Hope to see you always yaquira.
Thank you so much Yaquira for the help!
Yaquira excelente servicio. Muy profesional.
Yaquira ,excelente servicio al cliente
Yaquira did an excellent job. It was an easy and smooth rental process and she explained everything. We are in the customer service business and she did an amazing job and is a tremendous asset to public storage Thank you YAQUIRA
Yaquira, was a wonderful and helpful employee there…. Keep up the good work
Yaquira was very polite And very professional excellent communication skills , I will recommend public storage to my friends And family if there ever needed!! 👍👍👍
Have been with this storage for 5 years and have no complaints. Very satisfied
Yaquira was truly life saving and helped me with all my storage needs. Yaquira went “Above and Beyond” THANK YOU!!!
Happy I came to these facility! Thanks to Yaquira service and patience I was able to find my right fit. Very professional and welcoming. Would definitely recommend coming here and receiving Yaquiras service.
I must give Yaquira a 5 star. She is amazing with her customers and solving issues. Very pleasant and attentively.
Yaquira is great she is very polite thank you
I no longer needed the larger storage unit and your associate Nashaly went over and above to find me a smaller unit that would fit my need. She stayed with it until she was certain she had delivered the highest level of customer service. If I had a business of any type I would hire her. You should be very proud she represents Public Storage. She the Queen!
Why is Nash working there?! She is definitely not a customer service person. Does not make you feel welcome from the moment you walk in the door it feels like you're a burden that you're there. She'll give you a million and one reasons why she can't help you with the situation that you have, and not once say what she CAN do for you. Absolutely stay away from this location. If good customer service is what you're looking for, keep looking cuz you're not going to find it here
Yaquira give great customer service thank you
Excelente servcio de Yaquira. Muy cordial
Thank you nashaly for your great customer service and for always being so kind
Thanks to yaquira she did an awesome job helping us today my family is grateful she was able to help and always had a smile 😊
Yaquira was very helpful, she went above and beyond to find us a accessible unit! Very happy
Yaquira did an excellent job with us. She went above and beyond explaining the terms and conditions, prices. She provided an excellent service with my family. Highly recommended.
Yaquira were so helpful and friendly. I would highly recommend coming in to the office to get help with your storage needs.
Nashaly was very helpful and got me in and out. GREAT EXPERIENCE!
Thank you for the great customer service Nashaly..
Nashaly is always great shes always willing to help working non stop thank you for your great customer service
Nash was awesome, she showed me different units in person. Very kind and friendly. I was done with everything in less then 30 mins.
Gracias nashaly por su excelente servicio al cliente
Yaquira did an outstanding job in finding the right unit for my needs. Very professional and understandable , answer all the questions I had thank you !!
Got a storage unit online. Very easy to do. Got the code to get in. With the app I can open the gate from my cell. Easy to find, a new lock was inside the unit.
I reserved a unit on my phone outside of a Wendy's and 25 minutes later, thanks to Jahaira's amazing customer service, I was backing my U-Haul van up to unload it into my unit. Also the next day Nashaly was extremely helpful as well! Great experience overall!
Kaylee M. Helped me today secure a unit. She was phenonimalby. , her attitude, her professionalism,
Stephanie was Very polite And very professional excellent communication skills with Me as a customer I will recommend public storage to my friends And family if there ever needed!! 👍👍👍
Julia help me out really good person !!
Kaylee did an excellent job with us. She went above and beyond explaining the terms and conditions, prices. She provided an excellent service with my family. Highly recommended.
Kaylee M was awesome was very helpful. You can tell she loves her job ! A++
Kaylee was so nice and friendly. She went above and beyond to assist us with all of our needs. She had a smile on her face the whole time and a great attitude. The world needs more people like Kaylee.
Stephanie was absolutely amazing!
Jordan was very helpful in helping us secure our storage unit. He answered all my questions and provided great customer service. I would highly recommend the John Young location.
Stephanie awesome. Had wrongfully rented on different location. She handled everything for us. Thanks Stephanie
Had a great experience with Stephanie she made it feel very delightful,, thank you for everything
Excelente atención de la señorita Stephanie, información completa y las instalaciones impecables.
The rep Stephanie did an outstanding job in finding the right unit for my needs. Very professional and pleasant to deal with Thanks to her!!
Stephanie provides with excellent services
Stephanie was incredibly helpful and was very polite and very informative with the procedure great customer service KEEP IT UP!!!!!
Kaylee M is awesome.. she was super helpful!!
Stephanie and Kaylee were so helpful and friendly. I would highly recommend coming in to the office to get help with your storage needs.
KAYLEY ANDSTEPHANY NOS ATENDIERON MUY BIEN FUERON NUY AMABLE Y NOS EXPLICARON MUY BIEN SON MUY FAM. ,amables y excelentes con los clientes les doy 100%
Stephanie provided great customer service
Stephanie and the Crew are fabulous 👌 they are very knowledgeable Profesional Kind and So sweet..They made things easy and simple and willing to help ...Keep up the good work
Stephanie and Janilia give me the best service. Very helpful and pending to what I need. They showed me step by step how to use the application and how to find my space. The best service !!!
Even though this place has ridiculous prices while going through a pandemic, the staff is great. Stephanie was exceptionally awesome!! She helped us with downsizing our storage.
Stephanie gave me great service.
Stephanie is amazing and provides wonderful customer service. She has a smile on her face every time I come to the property. 10/10 service!!
Thanks to Janilia she did an awesome job helping me, if I can give her 10 stars I will, very profesional.
Excellent service, thank you Stephanie and Keely
Stephanie was very helpful getting me to the right space
Very helpful!
Stephanie was amazing when I was there and willing to answer all my questions
Stephanie is so great and friendly, highly recommend!
Stephanie helped me get situated with a unit and was super friendly. Thank you very much!
Stephenie ver helpful
Stephanie was amazing on showing me the perfect unit I needed!! Awesome employee
Stephanie and Marianca were very help today and very informative
Stephanie was 100%excellent costumer service
Stephanie and Mariancs were very pleasant and provided great customer service
Marianca gave great service in the office
Stephanie and Marianc gave excellent service today.
Sharieka was fantastic!! Everything was quick and easy!!
Today was amazing when I went to public storage on John Young Sharieka was so kind and knowledgeable made the experience super easy I would recommend anybody to go to this location and get your services thank you again public storage and Sharieka❤️❤️
I made a great decision renting at this store service by Sharieka was awesome
Best choice I made coming to this location storing with Sharieka, she provided great service.
Incredible service from Sharieka
We came back to 951 S.John Young Pkwy and were blown away by the level of professionalism we received from Sharieka the Store Manager.
Sharieka was amazing. Great service provided.
Great help from Sharieka I really appreciate her
I had a great experience with Sharieka she made me feel safe storing my items.
Amazing service provided by Sharieka. She is awesome and very perfessional.
Awesome service by Sharieka I love her professionalism and I would recommend her to anyone looking for a storage
Era was such a delight. Explained everything perfectly and feel very safe with my belongings here. Thanks Era!
Era was very nice very profesional
I was very pleased to have 5 star service by Sharieka this young lady is AWESOME
Sharieka and Martin are awesome they are the best also very helpful
Sharieka is perfect and helpful
I had a great experience with Sharieka and I was very pleased with her service👍
Sharieka is great and she helped me out with everything I needed. Awesome young lady.
Sharieka is excellent.
Customer service is awesome from Sharieka she is excellent and very friendly.
Stephanie was amazing
Sharieka was very helpful and has excellent customer service. I love her personality.
Sharieka was excellent she got me in and out and very knowledgeable about the units
Sharieka gives 5 star service
Reserving was swift and easy. Sharieka was very helpful and attentive. Awesome customer service!
Sharieka, was very helpful and knowledgeable about the storage units
Sharieka is a fantastic employee. She handles the company very well no matter how many people need something. Great personality as well
Shrieks was outstanding help us alot,answer all our questions and was very friendly we will do business again thank you
Sharieka is awesome she knows her job well and I was very satisfied with her service.
We needed a rental for a few months. We got a good rate online and Stephanie called right away to offer help and set up an appointment. Sharieka ended up helping us and was WONDERFUL. Triceps was smooth and she made it so easy. This is a great location with the best staff ever. They need a raise.
Excelente servicio, y una atención al publico muy buena, me atendió la señora Rose y me senti como en familia muy formal
The other day i went to my unit and had a few problems. I spoke with the manager angel. He helped explain the procedures to me and my husband. We were able to fix the problem. I wish everyplace had a person like him at there store
Wonderful staff unit was very clean.
Sharieka was a great helping find a new unit. The first one she show me that was it!!
Good morning, I met Mr. Isaiah yesterday at public storage. He is a Very professional and helpful young man. First I've seen in a long time. I appreciate the high level of customer service.
Stephanie was absolutely AMAZING!!!
Super helpful and very informative crew
Do you store trailers?
Stephanie was very helpful. Very detailed and showed me everything I asked for and answered everything I needed to know.
simply the best customer service ever by denisse the best of the best excelent person and super profecionall employee resolve all the situation quick and perfect dennisse love her jobb very serius when treat a customer needs good bless her and her family
Stephanie was very helpful and friendly when I visited this location.
Yania was very nice, explained things clearly, was professional but human, even laughed at a few jokes. She knew the policies and rules, answered all my questions and did not make me feel rushed or awkward. She clinched the deal as far as I was doncerned.
Rose did a great she really broke everything down for me
Excelente sobre todo para personas q viven en lugares muy chiquitos. Seguro y comfiables
Stephanie
Stephanie was really helpful and gave us quick service!✨
Excelente Servicios
Stephanie was very helpful great service and very attended. Thanks Stephanie 🤗
Era did wonderful job very good experience
Era and Stephanie are soooo helpful!! Always super cheerful whenever I have questions. Just rented my second unit and the process was a breeze. So glad to have this place so close to home. These girls are awesome!! ♥️
Really good customer service stephanie was really helpfull helping me find the right storage. Second tine coming to the same storage
Stephanie and Era I’m very happy they are super attendant I love it
Crear people great service
Very clean place and friendly workers
Great prices! Clean facility! Awesome customer service as well! Stephanie was the one who helped me and she was AMAZING! So a big thank you to her!
Extremely helpful and thorough
Daniel who helped me was very good, polite, and knowledgeable. The storage unit was clean and safe.
Very Professional customer service, genuine care & concern. I am extremely satisfied.
Great customer service Stephanie was really helpful and nice Thanks
I made mistake with move-in day, and I asked Irina to wait for me , it’s was Christmas Eve and she was waiting for me after when she close to change my day for move-in. She is very nice and professional.
Great service.
The cousretmer service was excellent by stephanie
Stephanie was great explained all details for confusion i had assisted me from start to finish great person !!!
Excelente servicio y muy buena comunicación
I always use Public Storage there's always a special deal to help in any need you have. The management team is always friendly and welcoming each time I came neither to the office or through the gate.
Don't rent on this property. They're some scammers. I was affected by COVID 19 and I haven't paid for 1 month because I couldn't go out and then they stole all my belongings. What's more when I told them from the beginning to put me direct deposit, damn pinches, but don't worry. See you in
My husband and I got a storage unit from this facility. Upon packing all of our belongings into the U-haul truck, we realized we might not have gotten a big enough storage unit. When we got to Public Storage, Stephanie was kind enough to go through our options with us and we were able to get a second storage unit. Also, I had to use the restroom and it was closed due to Covid-19, but since Stephanie knew it was gonna take us all day to unload, she let us use it. And when we realized we forgot our dolly, she let us borrow one someone left behind, free of charge. Sure made our moving day easier! Top notch customer service! Thank you!
This place is a freaking rip off. Lure you in with low price quotes then add on numerous hidden fees price is MUCH higher than advertised. Staff at this location are not helpful at all and most of the time have no clue what they are doing.
The unit rent increased 3 different times in the first 5 months of renting. They only have 1 cart on property to use to move your belongings in.
Stay away from this place my brother rented at unit used for couple months and everything in it God damage . Everything was covered in rat poop roaches a mold from the water coming in from the ceiling and not to mention we found a skiing from the snakes it was just terrible we have to dump everything and by the way we had to pay somebody just to trash or stuff
Very friendly and profesional
Great place to store your stuff.
This is one of the best locations I’ve ever walked into. I was assisted by Stephanie. She was very professional and helped me narrow down my options in size for which unit was suitable for my needs. The property is very clean and well kept. I’ll be recommending this location to everyone. Thank you Stephanie! I will see you again soon!
Always a delight coming here
The ladies at the location are very attentive and the facility is clean. Great prices.
I Only stayed for about 2 weeks, price was much higher in person than they tell you online when you reserve the unit but, we had just moved and I needed the unit. Then 2 days after getting my unit, I went to retrieve something only to find that the gate was broken and the facility was unsecured and No-one notified me, It remained this way for a Good Week with anyone coming and going. I mean with the high fees the facility should at least be secure. Then when I got to my unit I found large amounts of Rat Droppings outside the unit next to mine, I opened the door to my unit to find More rat droppings and a HUGE rat on the top of the wall between my unit and the one next to me. I HAD no food or items of that nature in my unit. Needless to say I began moving out immediately. Upon telling them my unit was empty and we were leaving they simply said goodbye. Never asked how things were or why we were leaving less than a month in. Wouldn't recommend this place to anyone who values their items.
Stopped in to inquire about a space since my family and I will be moving down in the next month or so, I met with Stephanie the store manager who was very knowledgeable about spaces and packing supplies I would need to keep my stuff safe. Facility is clean and well managed by her. Thank you Stephanie for all your help.
Yania is more than amazing!!!! She helped me every time I came in this week!! From needing more units to moving stuff around TO DROPPING MY KEYS DOWN THE ELEVATOR SHAFT AND HER MAKING A DEVICE THAT GRABBED THEM UP WITHOUT HER I WOULD OF LOST MY PATIENCE IN ALL THIS CHAOS 💞🙏
Super fast, super friendly service. Easy to create account online. Good online promotions.
Nice service from the management....
Stephanie was very helpful. She is awesome.
The girls at the counter are great! But the fees in this place and the rate increases are too much.
Nice and clean
Excelente servicio, gracias a Yania por tu paciencia y amabilidad tremenda y humilde persona. Un store que esta toda la familia y de vrdd en muy buenas condiciones...
Great service, I was help by Stephanie, she is great. She show me 3 storage so I could choose the best one and with patience. I will highly recommend this place. Also she went on details about the diference between my today payment and future payments too. This app only allow me to rate 5 star I give Stephanie 100+ stars.
Very thankful for the service. Yania explained me everything I need. Thank you so much for the service.
Stéphanie and Staff are a rare find of employees with excellent work and customer service ethics. Very detailed and with à smile in their face. Keep up the excellent work girls.!!! 👍
They dont ever seem to have enough dollies I think people must take them. Everyone on staff is super friendly and helpful.
Absolutely amazing, been here for 2 years and wont use anywhere else. Thank you Stephanie and Yania for always taking care of us and treating us with professionalism. Highly recommend this location.
Bueno
Excelente servicio y atención. Lugar adecuado y muy limpio. Gracias Yania.
Stephanie was awesome! She was very patient, understanding and knowledgeable with our rental. We had tons of questions and felt reassured and comfortable after talking to her.
No me gustan los cargos extras
Excellent customer service from Stephanie. She helped me find the perfect moving supplies that I needed to move my home.
Stephanie and yania have wonderful customer service. Thank you
Moises and stephanie helped me thank you guys
Stephanie and Moises are great! Made the process so easy. Great Storage location in Kissimmmee.
Stephanie was an amazing manager she knew exactly what unit i wanted for a low price amazing job stephanie and very clean property
Fabian was a great help made my move in fast and easy and provided me with the items i needed for a successful movein love this place.
Stephanie helped us nicely on the 4th of October, had to change spaces asap, and everything went smoothly and on point.. Very helpful and thoughtful ! Thanks for your understanding!
Came in with questions about renting spaces and fabian helped me while taking care of multiple customers at the same time the man deserves a medal i have never seen someone handle so much under pressure so calmly and accurately.
It was poor customer service
La atención es lo mejor .amabilidad y buen servicio
Came to this location with suggestions on items for my move Fabian and Sonia were a great help with finding what i needed to complete my packing Love the service and knowledge they provided.
SONIA is absolutely the best, She’s awesome!
Best people ever it was a total pleasure and easy to access and the paper work perfect I love my new storage unit
Llegue Me Atendieron Cn Amabilidad Me Encanto Su Servicio Al Cliente Gracias A Sonia A Fabian
Fabian and Gina helped me with everything I needed...
Sonia was spectacular and the place is well kept. Would definitely recommend this business for what ever you like to store.
Thank you to moises the location on john young parkway for hes amazing patients and customer service skills. He was truly helpful
Mohana is absolutely THE BEST!! With her kind personality and warm smile, she sold us on this place. I wanted to leave this review specifically to give her the credit she completely deserves. She’s awesome!
Recibí un excelente servicio de Sonia Vargas cuando fui a rentar un espacio para guardar mis cosas por mi mudanza. Esta Sra tuvo la amabilidad de atenderme aun fuera de su horario de servicio. Un ángel en nuestras vidas. Muy agradecida de ella y de su excelente servicio. Dlb
Mohana attended us today and she was very friendly and helpful.
Exelente atención la de Sonia. Muy buen servicio .
First day on this public storage at 951 s john young the best atention by Sonia the best ever customer service i had very happy with you thanks for your help...
Sonia is great!
Mohana was awesome!!!!! Give her a raised!
Mohana and Sonia have the best customer service I ever had !! Thank you so much
My parents rented this space for 4 years, my dad always says the girls here (staff) are outstanding!!! Very clean & safe atea!!
This girls are awsome!!!
My grandparents had a storage here for 4 years. They could not stop saying how well they were treated by the team at this location. In my papa's words.... "the ladies are spectacular!" Thank you for taking care of my mama and papa!
Sonia gave me an amazing experience as a costumer she went above and beyond for us and gave us excellent costumer service and I’ll definitely come back
Excelente servicio quede muy complacida con Sonia. Busco la manera de ayudarme dando esa milla extra 💯 búsquenla la recomiendo. Más empleados como ella hacen la diferencia .
Sonia was very very helpful. Public Storage is awesome 👍🏽👍🏽😊 my experience was great. Believe it or not but I have a parking spot with a lake view... LoL 😁
Thank You Sonia for always being there for me when I come into pay for my unit. Always greeting me with a smile. Even when the computer is down, she is patient. I appreciate your hard work. Thank you. Virgie
Mohana provided great services
My experience was awesome and good service. Mohana and Sonia took care of us. Definitely I'll recommend them!!!
I have been renting at public strorage for years and mohana and sonia has been amazing! The customer service is amazing and loyal and you dont get that any where these days! They are one of my reas9for storing in Public Storage!
These girls are awesome to work with!!! Sonia and Mohana 😁😁
Sonia and mohana, jave a gret customer service
Mohana was very helpful and amazing!!! you have to rent here great customer service!!!!
Mohana was awesome!! Very helpful and give me a great discount.
Great plave!
Sonia was very kind and helpful throughout our leasing process. We showed up a few hours early for our appointment and she skipped her lunch break just to make sure we got our unit and our needs were met. I look forward to using this facility due to how we were treated by her. Thank you Sonia!
Sonia is an absolutely wonderful asset to the Public Storage business! She is very friendly and helpful. She makes the process quick and easy. Thank you, Sonia!! (Thomas Charron)
Had a unit here for a long time. Never an issue with staff, they are wonderful. But we've been emptying out our unit the past 3 weeks and there's a thick layer of construction dust all over everything. Opened our unit and its piled along the unit entrance and covers everything, even the hallway and the door exteriors. Frustrating. Otherwise, 5 years and steady prices (with the understandable yearly price raise $10-15)
Mohanna & Sonia was amazing!!!
Mohana and Sonia were very courteous and attentive to our storage needs...excellent service!
My experience with Sonia and Mohana was great. They were extremely professional and courteous. They helped me select the perfect unit for my needs. They recommended some accessories to me that will definitely be beneficial to my needs. I truly appreciate all of their assistance and I will definitely recommend this facility, Sonia and Mohana to all of my friends and family. Keep up the great work, Thank you..
I want to express my gratitude to Moana for her professionalism beyond my expectations. Sometimes people are in the right place at the right time. I highly recommend this place because in spite of what I was going through, her guidance, patience and understanding got me through to the every end. Thank you Moana, God bless you always
Awesome customer service A+ highly recommended
Mohana was amazingly informative beautiful funny very great people skills. Top of the line. My only request for the company side is to clean or ventilate the second floor from all of that dry cement on the floor
Sonia and Mohana! excellent service, super friendly and looking for the best for us customers! good location, and the storage is in perfect condition
Excellent service !!!
Mohana was a GREAT help from beginning to end. Give her a raised! Very polite, delightful and greeted us with a smile and was very patient. We need more workers like her, God bless her!
Sonia the property manager here was great and professional I hope she stays here to take care of the place thank you guys
Mohana is very professional and handled all my needs quickly and with a smile
I must emphasize my deepest appreciation for an amazing experience. First time storage user I was greeted by public storage representative Sonia who was awesome and a true God send. Very professional and extremely polite. I knew nothing about storage, Sonia gave an amazing presentation of supplies and tips with relentless efforts and dedication. She showed me around the clean facility, answered all my questions and concerns with her vast knowledge and reassured me that my belongings would be safe. Such a wonderful welcoming individual. It feels great when you get to know that someone really cares about a client. Highly recommend this particular storage facility
Mohana provided me with great customer service and was very helpful and friendly.
I had a great experience with this Public Storage location! Euniece was very knowledgeable and extremely helpful! My move out experience was great because of her!
Mohana is very helpful and she took time to answer all my questions. Very knowledgeable with everything. I am very happy with my experience and will recommend public storage to my friends and family
Good customer service
Mohana and Euniece great customer Service tanks and keep up the good work!! Love the clean office!!
Great attention by the employees Eunielle and Mohana thanks
Amazing customer service from Mohana and Euniece they go out of their way to help a customer!!! I just wanna say thank you for a great customer service and love the clean property!
Mohana thank you for your EXCELLENT service. Great experience!!!
Euniece provides excellent customer service. Property is clean when I stop by to check my stuff. And whenever I have an issue the PM ladies always do their best to help resolve my issue. Thank you Euniece and Mohana.. I will reccommend this place 100%
Mohana did awesome. Give her a raise
Mohana is very patient of explaining me the price and guidance the place and helping out. Thank you mohana 🙌🤝
Mohana has an awesome customer service she went above and beyond my help! Beautiful place and clean!
Euniece and Mohan have great customer service and easy to talk to and they care about your move they helped me and made my move smooth and easy. I feel so blessed to have met such good people! Thank you ladies
Mohana and Euniece Nice and helpful ladies amazing customer service.
Easy sign up. The staff is pleasant and helpful. The facility is clean and easy to use. Thank you Mohana and Karen.
El trato es excelente Karen en la oficina es muy buena
La propiedad está súper limpia y el trato es excelente. Super recomendado
Mohana and Karen at the front desk were very kind and caring. I had a great experience just from walking in and talking to them. They are very accommodating and helpful.
This storage property has been outstanding for me for the last 2 years. Mohana and Karen have been awesome and always accommodating. The property is very safe, well kept and run extremely well. Great service. I had to relocate or else I would have stayed here!! Thanks again!
Great service. Came to make a payment and check on my space . Karen and Moana are great!!!!
Rats are in there. Saw droppings inside. They have many traps but they are in there.
Excelente servicio de Karen Y Mohana. Recomiendo este storage a todos.
Buen servicio, muy amables y la transacción super rápida. Gracias
Great customer service from Karen & Mohana would definitely recommend to any one looking for personalized service with a smile! 5* excellent
Great service would rent from them again jahaira help me out alot
Excellent customer service great price
Mohana and Karen went above and beyond to meet our unique needs. A very pleasant experience, and I’d recommend them to anyone.
This property is very clean Karen the manager are very helpful and courteous great place
Mohana in the office was awesome. She was professional and a pleasure to talk and laugh with. She helped me in making the best choice for my needs. Karen was also polite and friendly to work with. The property is clean with great prices.
Good prices. We may have gotten unlucky with experience. When we moved in, the gate to the Public Storage was broken and they said it would be fixed soon. Two months later, it still isn't fixed. When we asked where the cart was to help move items, they told us that they didn't know, but we can feel free to look around as the doors to the buildings were all unlocked. Two days after renting the unit, the elevator breaks down and is down for 2 days so we had to carry all of our belongings up the stairs. We tried to reach out to the district manager and it took two weeks to get back to me because they had my phone number wrong in the system, but I left a message with my phone number in the message. Overall, not a good customer service experience but if you are just looking for an inexpensive solution, this will do the job.
Very helpful and great customer service from Mohana & Karen. Thanks.
Ok
Mohana was great, thanks for all of your help !
Very friendly
Awesome customer service acknowledged when came thru door ,answered all questions, kept a smile. Very pleasant young lady Mohana
Extremely clean very friendly staff and very professional Managment Moran and Karen
excelente servicio de Karen y mohana
The staff is amazing!
Thank you Karen for great service!
Excellent service by Karen and Rose. I recommend this property.
Todo service by Karen
Excellent service
Rose and Karen are the best!
The ladies are amazing and really helpful, the office always smells like clean 😉I strongly recommend this location.
Yo eh estado hay y es un buen public storage dan un buen trato te hacen muy buena oferta por parte de caren y rose definitivamente lo recomiendo 👍🏽👍🏽
Service was good if prices were a little steep
Great place
La gratificacion desde en el momento q empece en Public Storage a sido muy Agradable y le doy gracia al Personal por su Atencion tan Especial, Lindo Dia.
Rose la mejor
Excelente trabajó de parte de Karen y Rose
FRIENDLY PEOPLE AND CLEAN WORK PLACE
The staff of Public Storage specially Rose and Karen were very helpful, knowledgeable and offered great customer service. The facilities are cleaned. The registration process was fast and easy. It was the first time that I use these facilities and will use them again. Thank you.
Hi I have been renting in this public storage for the past four months. I would like to inform you that it has been a pleasure in renting this storage it has been very convenient for my need. The girls at the storage in 951 s john young as been very helpful and convenient.
Excellent customer service from Karen and Rose. Only went to check prices for my mom and ended up renting a storage. Definitely recommend this place to my family and friends.
Excelwnte servicio departe de Karen y Rose
Great service Karen was awesome
Excellent service, very friendly personnel, very clean and organize place. Karen and Rose excellent place I definitely recommend.
Excellent service by karen.
Excellent service by karen. Always with a smile and positive attitude.
Great place!
Excelente servico de parte de rose gracias
Rose was fantastic!!
Muy buen servicio la señara Rose me atendió muy bien
Karen and Rose JYP Kissimmee location. Great,wonderful and helpful. I pay on time. Easy to get help when the customer does the right thing. If I try and get help. Just to ask. These two have never said no. Yet!
I came here and Karen and rose were great ! They took care of me really fast, and show me different options that are the best of my needs !
Excellent custom service
Excelente servicio al cliente de Karen y Rose. Totalmente recomendado de mi parte.
Karen and Rose are the most nice and helpful employees!
Hey my name is Jeffrey and I want to say they Miss Rose and Karen are the most wonderful ladies at this Earth because they always help me and they call me on time so like that I could pay my bills all the time any help and anything that I need they always there for me so that's what's up this storage is the s*** and sorry for my language but is this is so go over there and you're going to find two beautiful ladies and they going to help you and this is a beautiful customer service
Rosa y Karen son las mejores. Tengo 85 años y Ellas me ayudaron con todo. QUE DIOS LAS BENDIGA!
The staff at Public Storage was absolutely the best. Rose and Karen helped us through an unpleasant crisis with our movers. They were both knowledgeable about our needs. Thank you so much Rose and Karen. You deserve a raise.
Don't no i just clicked it
5 star ratings for Rose and Karen. They have made my transition to Kissimmee a pleasure and easy experience. Very professional.
Good location and accessibility.
Went today to get a uhaul and June Marilyn were the freaking best helped me have an awasome great experience all around would highly recommend
Excellent customer service, Rose and Karen are awesome! They have the best prices. The storage is always clean and in great condition.
La experiencia rentando este espacio fue excelente y la encargada del local, Rose, fue muy professional y eficiente explicando el funcionamiento del local. Recibi toda la documentacion requerida al momento y respuestas a todad mis interrogantes.
Clean
Rose was very helpful and great prices !
Come to this Property and the girls were really nice. Thanks Rose and Karen.
Aprovechadores
Awesome service, great location, very professional staff, Thanks to Karen and Rose very friendly, courteous and proffesional!!!
El servicio de las muchachas Karen y Rose es muy excelente en todos los aspectos gracias a ellas por su paciensa y servicio
Came in today to rent and the girls at the office Karen and Rose were extremely nice. I would definitely recommend this place to my friends and family.
Exelente attencion como clientes preferenciales gracias por la amabilidad y cordilidad. De los counters persons Rose y Karen
Wonderfull staff always friendly and great costumer service...!!!!
Good place to make business and Karen in John Young Pkwy she is very cool person love the way she deal with people great customers service keep that good job Karen ..
Un buen lugar para guardar las cosas y buen servicio puedes preguntar por la chica mas servicial karen la cual te atendera con una sonrisa y te ayudara umilde mente. Yo llevo 5 anos utilisando el storage y no tengo quejas. El unico problema es que ya no es 24/7 pero son limpios y serviciales con buena atencion al cliente.
I am so disgusted. We went to get our stuff today after a year of indoor temperature controlled storage and we had rat droppings and urine all over our things! We have zero food in our storage unit. Makes me wonder if this place has a rat problem? So disgusting!
Karen was awesome and very helpful. I like the facilities and the security.
Karen was wonderful. Love the place!
Ive been storing here for a couple of months now and i have to tell you that this girls are awesome. Rose and Karen are excellent. I will definitely recommend this storage location to everyone.
I had a great customer service experience! I love that they take the time to help you with your needs. Will recommend to anyone!
I was looking for information and the employee name Rose was very nice and professional. And the info she gave me comply with my storage needs.
Karen thanks for being so nice always and have a smile in your face!
Great Service Karen ! Best service Karen always has a smile. Awesome job !!
Came to this fascility and the girls karen and Rose are super!
Every month I come to this office and Karen always treats me with a smile. I totally recommend this storage to everyone
Best place to go to, absolutely love it. Karen is so nice and gives great customer service. I love her, I would definitely recomend this place to anyone that needs to store there belongings.
I had a great experience yesterday with karen.she is very helpful and really good customer service. I definitely recommend to my friends and family
I had a very nice experience. I was approached and helped by Karen. The customer service was nice. Very helpful! Recommending to everyone I know
Really nice property and personal. Karen and Rose are very knowledgeable people. They explained everything that I needed to know and it is a very clean place and really easy to access. Thank you!
Karen is awesome. She really cares about people's needs
Awesome personal I will recommend this place everybody
Been storing for years at this location and I never had a problem. The ladies are great too.
My experience today was Excellent customer service....Karen was very helpful ,polite and courtesy have never did storage one on one and she made it very easy and she was so patience she explain all details...Thanks Karen
Made the reservation online, came and Rose and Karen were fantastic. I would recommend this place to everyone. Great prices and the customer service is out of the world!!! Thanks ladies!
Rose and Karen was nice and the price are good
'' Exellent customer service,good prices and nice units''
Muy serviciales comodos. Hablan español. Y sobre todo Karen la mejor. Muy profecionlal amable y respetuosa pregunten por ella
Jorge offers an amazing customer service all the time.
Vine a hacer un pago y la manager de la propiedad me atendio muy amablemente. Recomiendo este establecimiento a todos!
we were in need of a last minute storage unit and we met with Karen she was so helpful with helping us chose what size unit , and even showed us the space we were paying for. She made it easy for us to go ahead and rent the storage unit. Thank you deffinetly would recommend it to family and friends.
The people who work there always remember my name when i go in for any reason. When i asked for a smaller unit, they are were nice enough to call me when one became available. Happy with service.
Staff was very helpful and friendly! :-) Karen was awesome!
Karen is the sweetest employee . she is very helpful and funny easy to get along with. I would come back here for storage any time in the future and recommend to all my friends. We were treated with the up most respect.
Es bueno pero deberían ponerlo 24h
Lydia was great. She really explained everything well. She was very helpful. I would recommend her to anyone.
Lissy gave us great customer Service
I went to this place, Karen was well worth the informed and took her time explaining all the options available to me.
Great service by Jose & Lissy. They were respectful and very nice.Also Very Funny and Courteous. Helped me with my storage and i will recommend this place to anyone. Great Service KEEP UP THE GOOD WORK !
Great customer service by jose and lissy. They were very helpful. Great prices and location. Very clean , very well inform, Will recommend staff and property to anybody.
Came to this property for information. The personnel is really attentive. The lady up front Karen answered all of my questions. Also the facility is very well kept and clean. I would definitely come back once I'm ready to move and store at this location.
Llevo alquilando aqui por 2 meses. El trato y el servicio es excelente.
Fast confident service. Cheerful employees will recommend
Karen and Lissy gave us supurd service
Venir a hacer el pago mensual es todo un placer. Excelente servicio, la propiedad esta siempre muy limpia. Muy recomendamos. Gracias Karen y Lissette.
Jorge is amazing, he takes his time to listen and offers recommendations of what is best for the customer. Then he explains everything he does, true customer service.
Very clean and good customer service, Karen is very helpful and kind.
Karen and lissette were very helpful, courteous, and respectful. A pleasure to work with and very informative.
Great costumer service by Jose
Great service and extremely helpful. Jose at the front desk for knowledgeable and helpful. I had a great experience
Jose has been awesome! He truly went above and beyond what is expected of him. His customer service has truly exceeded my expectations!
Jose was amazing! It was a long wait and he was there by himself and he got everyone out as fast as possible. And no one got upset because he he had amazing customer service and kept us laughing and joking. Give that man a raise for all the hard work he did that day!
Karen was a great help and very sweet and the property is very clean
EL SERVICIO ES EXCELENTE SRA KAREN SIEMPRE TAN AMABLE Y MUY CORTES ME GUSTA LA ATENCION A LAS PERSONAS.
No tenian el espacio disponible pero me ayudaron conseguir lo que estaba buscando y me trataron muy bien Karen y Jose gracias
Jose does a great job. Very knowledgeable on what he was doing will recommend to anyone
Awsome service. Thank you Karen. You guys helps me when i really need it. Loved it
Karen is a great customer service support she nice is very good of her
No complaints. Good experience. Make payment in person because of great customer service
Love it very friendly very helpful awesome service !! Will recomend in a heart beat karen and Jose are very helpfull keep up the great work
Very friendly and helpful, Jose is awesome!
Jose and karen Great service very nice and friendly thank u for ur service
Jose and karen gave beautiful customer service and were very helpful!
Woooh!!!!
I would definitely recommend this property to everyone. Karen and Alison were very helpful. my vacate went smooth
Good customer service. Alison was very helpful and attentive. The property was clean and well kept.
Estoy muy agradecida de este personal por su paciencia y amabilidad con la q fuy tratada las felicito gente como ellas hacen un mundo mejor gracias a karen y Alison
Have been with public storage for 3 months since i moved to Kissimmee, I came in to make a payment for my account. Allison & Karen are always Amazing and extremely helpful!!! I will definitely stay at this location because of them!!! Thank you ladies!!!
Allison and Karen was very polite and helped me in all areas thanks ladies
Alison and karen where so pleasant and helpful. Amazing girls.
Clean ptoperty and great staff Karen and Monique.
Katen great job love ir
I had a very refreshing experience today at Public Storage!! Karen and Alison were very professional. The facility was exceptionally clean. I would recommend this facility to my friends and family.
Karen, the girl at the front desk helped me out a lot. She is a professional on what she does and very knowledgeable. I will recommend this location to everyone. Thanks Karen!!
Alison was fantastic! Super smooth process and with a friendly smile. Couldn't be easier to get a unit. Thank you. :)
Alison had a great attitude and helped me in a timely manner! Was sweet and helped me with everything I asked about!
Great service! Would store here again Allison was great!
Monique was fantastic, she helped me out with everything I needed! Definitely recommend this location.
Thanks to Keren she was very sweet and helpfull I will recomended this pleace
I had a very good experien here today with Karen and Alison. I would recommend this place with friends because the employees are great and friendly. Keep up the good work.
Karen and Alison were very nice! Overall, great customer service!
Karen was very helpful and courteous. She went out her way to make the service enjoyable.
Karen was awesome!!
great customer service by karen
Alison i like she serve very good
Alison was such a great help and she was very professional with helping me to move in quick and easy. excellent work
Excellence location and service
Karen is an excellent relief manager. Very courteous and friendly.
Karen was very awesome great customer service
Allison was extremely professional and accommodating...she helped us get exactly the unit and location we needed. Thank you.
realy friendly. Clean and organize.
Great place for all your storage needs! Alison was super helpful with our family and super helpful!
Allison was very professional and helpful.
Very polite and courtious service
Very helpful and exceptional customer service
Great service, fast and Karen was very sweet and helpful I would recommend this location to everyone. Very pleased! !
Awesome property,awesome customer service. Karen is the best!! I recommed this property.
Great very well managed!
Karen was so helpful!! She showed us several units, helped us purchase all of our packing supplies, and got us a key the same day! Our unit is clean, the facility is very well maintained :) Both Karen & Crystal will help you with all your storage needs, big or small! They are wonderful and so is the facility!!
I will like to thanks Karen she is one of the employees at public storage , excellent customer service.
I did my reservation online, came in and had a wonderfull experience. Karen was very nice,and help me out with the process. I would def recommed this location. Thanks Karen.
I am relocating from NC to FL. The Public storage employee's were both helpful and mindful of how stressful moving can be. Upon my visit to the location after reserving the size unit I needed over the internet, I was happy to see both a clean and well kept facility.
I WAS SEARCHING FOR A GOOD PLACE TO STORAGE MY FUNITURE AND THANK I FOUND THIS ONE NEAR WHERE I WAS MOVING, VERY CONVINIENT ALSO AC IS IN A VERY APPROPIATE TEMP TO KEEP EVERYTHING REFRESH .. AND ALSO THE PERSONEL IS VERY NICE AND HELPFULL . THANK YOU KAREN FOR ALL YOUR HELP !!!!
La experiensia en este storage me fasina siempre a usado este storage cuando lo nesesito no locanbio por ningun otro y mas las muchachas me atendieron super bien karen, y Crystal super customer service good job girls....
Had a excellent experience with Karen the process was super easy. Also excellent customer services. Thank you.
Thank you for the kindness and professional help/advice that you provided to me Crystal V. Your experience was a great asset.
nice people work here and the place is very safe and convenient. I RECOMMEND! thanks Karen for you excellent costumer service.
If I could put 10 stars I would! All the staff was awesome. Karen and crystal are nice and really helped me out when I needed them first. The two district managers helped me rent a unit after closed , I really enjoy friendly helpful experience.
I enjoyed my experience with these two young ladies. Very professional, my wife got a storage and Crystal was quick as well As Karen helped too. Will recommend to anyone! Thank you for great experience.
It was a great experience. Both Karen and Crystal were very professional and helpful. Great customer service! Thank you!