Save Impression

Address

5340 Catoma Street
Jacksonville, FL 32210

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

904-701-7252

904-701-7252

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

904-701-7252

904-701-7252

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 31/mo $42
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 55/mo $73
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $102
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 82/mo $109
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Medium 10'x7.5'
    • Inside unit
    • 1st Floor
    $ 82/mo $109
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 87/mo $115
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 103/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 105/mo $140
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 114/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 114/mo $152
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 121/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 121/mo $161
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 163/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 163/mo $217
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 231/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 231/mo $307
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Westside Storage Units Near Ortega

Westside Public Storage is the perfect destination when the mission is to find self storage space in the Ortega neighborhood of Jacksonville.
A quick drive from Roosevelt Boulevard/Route 17 or I-295, and about three miles north of Naval Air Station Jacksonville, this is an easily accessible location offering indoor storage units, outdoor storage units and the option of climate controlled storage units.
Frequent outings at Ringhaver Park for picnics and play dates alongside the Ortega River become so easy to pack for when using a 5x5 storage unit to keep toys, sports equipment and recreational gear all together throughout the year.
For residents trying to get organized in a house in Ortega Farms, a 10x10 storage unit can fit an old mattress, a small sofa or a few bikes, boxes and crates from the garage with room to spare for extra personal belongings.
On the move in Jacksonville Heights due to a new job or an unexpected major life change? A 10x30 storage unit is big enough to fit everyone's stuff all in one place during the moving process.
Featuring a storage area with electronic gate access with key-code entry, as well as a property manager that lives on site, customers can breathe a bit easier here thanks to the storage accommodations at this location.
This facility also offers enclosed units that can be used for vehicle storage for most cars, trucks and SUVs.
In an area where it's usually easier to find some extra room to work, live and play compared to the more-crowded Jacksonville area, it's still never a bad thing to have even more space. For storage solutions big and small, head over to this Westside Public Storage, open 7 days a week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 365)

August 26, 2023
Google Public Storage Dahriyanno Shalet
I won’t give 1 star! They’re never in the office at this location and payment changes !! This is horrible when you need to talk with them ! I’ve left severmsgs and stil can’t contact these people
July 20, 2023
Google Public Storage Kate
July 13, 2023
Public Storage Toiya Symone
They did the dollar deal for the month and it was a con!!! I paid 50 something plus 17 then by next month was told I owed 200 !!! It never added up to me 😢 I'm struggling as it is why do ppl do this? It is way to high for the storage spaces!!
June 19, 2023
Google Public Storage Tina Stone
DO NOT RENT HERE!! Upon walking up to the unsecured door that was stuck, there was a German roach, meaning they are most likely infested. There is no cameras inside the buildings, not climate control (I must have over looked that), the storage doors are thin wood, with basic locking mechanisms that can easily be busted off, no light inside the unit which I didn’t realize I needed to bring my own, and the kicker of it all was there was large rodent droppings covering the trimming of the walls! The office was closed an hr before closing time so I couldn’t talk to anyone on the property. I called the 800 number to get a refund, and you guessed it, I am out of the money that I put down on the unit! I have rented from cube smart, Atlantic, and extra Space, and I will gladly pay their higher costs for a cleaner secured unit!! This is your warning, do not rent from here!!
June 8, 2023
Google Public Storage Moe Curls
0 star. The absolute worst location, worst people worked / working here . They’ll steal from you if they get the chance. They never answer the phone. And based off this experience with this location. I’d never recommend Public storage anywhere . I’d go with another company. I absolutely do not like this place or the people working here. Rat , and insect infestations. If you don’t check your things weekly they will get ruined 😡
June 6, 2023
Google Public Storage Joyce Lowery
Ms. Tammy was pleasant to work with. She's knowledgeable she answered all my questions.
June 1, 2023
Google Public Storage A Tk
Super convenient, cheap & easily assesable
May 22, 2023
Google Public Storage Serenity's Playhouse
My gate code doesn’t work during inactive hours but clearly on the fence it says access from 6 am to 9 I wanted 24 hours I decided on this in a hurry and can’t even access during the hours they have on the gate smh
March 22, 2023
Google Public Storage Donna Hayden
February 17, 2023
Public Storage Jewel3684 H.
how long do i have before my things are auction off?
January 16, 2023
Google Public Storage Rebecca Barraza
Had the greatest experience with Cassandra. Saved my life once again...lol. So glad to know companies still have compassionate and caring people.
January 15, 2023
Google Public Storage YoYo RapReview
Kasandra was Excellent, phenomenal service. On point and knowledgeable. Very friendly!
January 9, 2023
Google Public Storage Jason Lynch
Friendly staff great price and very convenient location
December 27, 2022
Google Public Storage Kiana Chovan
Christian is the BESTTT !!!!
December 17, 2022
Google Public Storage Patty Wieda
Know your code
December 7, 2022
Google Public Storage Nicole Wilson
I had the opportunity to work with Christian and he’s Amazing at what he does I love him ❤️ Way to go Christian
November 29, 2022
Google Public Storage Rick “Big Rick”
November 16, 2022
Google Public Storage Melissa D
Worst customer service ever
October 8, 2022
Google Public Storage Jennifer Hutchinson
We called and asked about the width of a doorway. The person we spoke to put us on hold and 'went to measure'. The measurements they gave us were a full foot incorrect. Ended up driving here from across town to find out the doors were not wide enough. Very frustrating, especially since we explained that we had already been dragged around town by other places doing this exact thing. Irritated that we were lied to enough to not use Public Storage in the future.
September 27, 2022
Google Public Storage Pete Rogers
Should be SIX Stars. Christian was most helpful assisting me obtaining a storage unit at Public Storage.
September 15, 2022
Google Public Storage Christopher Tomlinson (Chris)
September 2, 2022
Google Public Storage MacKenzie Pigg
August 9, 2022
Google Public Storage Tanisha Thomas
I’ve had an absolutely wonderful and stress free experience! Ms. Vickie helped me out tremendously with renting a unit and also walked to through how to use the app! Great customer service! ⭐️⭐️⭐️⭐️⭐️
August 9, 2022
Google Public Storage Dexter Bryant Jr
Kasandra was awesome!! Thank you for your help!
July 14, 2022
Google Public Storage James Leggett
June 29, 2022
Google Public Storage Michael Tucci
This place is dirty. They over charge, and they lied about their mice infestation. The employee assured me there were not any mice. Found out there were when they tore apart my belongings. Place stinks!
June 4, 2022
Google Public Storage Tamara Tillett
Good place for storage
May 27, 2022
Google Public Storage Anthony Lewis
She did a great job Vicky did a great job I’ll always come back to see Vicky thank you and Pam
May 7, 2022
Google Public Storage Eboni Peguero
I recently got my things out of storage and I was put off by the offer for $1 for the first month and I never received it bc it wasnt going on at the time I got mine back in March. I was speaking to Pam about it and she ended up pulling some strings and refunded my money back. I am very pleased! Thank you Pam!!!!!!
April 30, 2022
Google Public Storage KISH - KISH
I just rented my storage unit last week and the staff here has been nothing but amazing!!! From me renting my original unit to having to transfer all my stuff too a bigger unit, which was beyond stressful. Shannon, Vickie, and Christian..... Phenomenal, pleasant, and a blessing 💜
April 22, 2022
Google Public Storage Sequeoia Acacia
My sister and I had a great experience from start to finish.Ms. Pam was very friendly and knowlegable. She has no problem helping with your needs. Thank you Ms. Pam.
April 2, 2022
Google Public Storage Antoine Wilky
Clean space, affordable price, and the team is polite, and courteous
April 1, 2022
Google Public Storage Sam Root
Vickie and Beth were the ones who helped us and they were very helpful. Great customer service. Definitely worth 5 stars!
March 25, 2022
Google Public Storage Brianna Rain
Vickie and Beth are awesome! I came in inquiring about storage as we are moving soon. They were very informative. The customer service I received you do not get another.
March 24, 2022
Google Public Storage Carina Carrina
This location is great, staff is awesome, but the girls are professional...and very customer-service oriented sweethearts indeed :-). ...👍🏼
March 23, 2022
Google Public Storage Brock Griffin
My transaction today was conducted by Ms Vickie. She was very pleasant and professional. Always a pleasant experience.
March 23, 2022
Google Public Storage Lisa Creech
March 21, 2022
Google Public Storage Yaritza Cortes
I was welcomed by Vickie and let me tell you she has been by far the one that has given me the best customer service ever. She is very helpful, informative, friendly overall amazing. If I was able to leave more than a 5 * I would have. Thanks again Vickie 😊
March 19, 2022
Google Public Storage Jennifer Mitchell
Excellent and friendly service!
February 28, 2022
Google Public Storage Joseph Roschuni
Ladies were very helpful and explained everything perfectly. Transferred units and they made it very easy. Highly recommend 👌
February 25, 2022
Google Public Storage Warren Taylor-Anderson
I'm just signed up for a rental unit with the Catoma office after walking thru the property and meeting the staff. Special shut out the Beth for making the process easy and comfortable. Her knowledge and experience was appreciated 👍. She answered all my questions and concerns about moving and what to expect and to be prepared for. I would recommend anyone thinking about moving or looking for storage to make a appointment with Beth and walk thru the property. Have A Happy 2022 Year 😊😁
February 22, 2022
Google Public Storage Pauline DanTDMPOOP
If I could give zero star, I will. I rented storage from May 2020 to January 2021. They increased the rent fee and when I asked the manager what's the basis of increase (through email) instead of explaining, answered that they are the better storage than any other competitor. When I finally decided to end my rent, I did not even use any of my stuff 'cause it was full of hundreds of roaches. Cockroaches. I would not like to contaminate my new house by bringing roaches so I ended up throwing away all my stuff even some of those have sentimental values. Terrible experience. And every time I pass that Public storage in Catoma St., I cringe. so disgusting place.
February 4, 2022
Google Public Storage Tiffany Tolbert
Vicki and Beth were awesome in getting me what I needed!! Great Deal and quick process!! Appreciate it Ladies
January 25, 2022
Google Public Storage Daniel Pardue
January 20, 2022
Google Public Storage Marc Pero
January 19, 2022
Google Public Storage Cory Anderson
January 7, 2022
Google Public Storage Elex Newsome
Outstanding customer service thanks Vickie
January 1, 2022
Google Public Storage Sabrina T Walker
December 26, 2021
Google Public Storage Elizabeth Deepa
December 20, 2021
Google Public Storage Debra Beasley
December 4, 2021
Google Public Storage Scott C.
Beth was awesome. Had some troubles with our online payments and tech support was no help! Thank goodness for Beth though, as she very quickly noticed that the issue was with the zip code being incorrect on the account. Haven't had any problems since!
November 30, 2021
Google Public Storage Kim Perkins
Genuinely good people that operate Catoma St, Jax FL location. Very informative and accommodating. I feel secure leaving my contents in their storage unit. My experience with them was/is outstanding.
November 23, 2021
Google Public Storage Rico Lewis
Great people there they make sure you are well taken care of
November 12, 2021
Google Public Storage Brett Andricsak
Christian is an awesome observer and Vickie was very amazing and very nice
November 11, 2021
Google Public Storage Lourdes Hall
Ms. Vicki has great customer service! Very sweet! Making sure that we get what we needed.
November 11, 2021
Google Public Storage Jacob Johnson
My fist visit at public storage with Ms.Vickie she greeted us with a smile and she attended my business in a timely manner and her customer service was great.
November 10, 2021
Google Public Storage lisa githui
Vickie was great !she was kind ,explained everything in detail,she was quick and just a breathe of fresh air .Her service to us was excellent
October 27, 2021
Google Public Storage Frosty Coldman
Vickie and Ashley were both very helpful and friendly
September 25, 2021
Google Public Storage Marcell Calloway
August 26, 2021
Google Public Storage A & R Concrete Cutting
Vickie at the Catoma location was very helpful with assisting me with choosing a Storage and securing the space. The place was very clean and I would definitely recommend Public Storage for your next move or if you just need a safe place to store your possessions!! Thanks Vickie!
August 16, 2021
Google Public Storage Pedro Garcia
I spoke to both Pam & Vickie and both were very helpful, friendly and informative. Because of them I was going to rent a unit, until I was able to get into an apartment. I definitely will be referring people to this location. Keep up the great work ladies.
July 23, 2021
Google Public Storage Maria Marshall-Mendez
July 20, 2021
Google Public Storage Jaime c Ramirez
Tammy was very nice and she made me feel very welcome. Would highly recommend.
June 30, 2021
Google Public Storage Melvin Wilson
Vi ckie is a wonderful person.
June 2, 2021
Google Public Storage deb- Pres
Mrs. Vickie polite, patient, informative and just an overall great experience. Go see her at this location, and by the way, rent a storage space.
May 21, 2021
Google Public Storage Queen Nell
April 28, 2021
Google Public Storage Tearica Watts
Vickie was awesome 🤩🤩 very nice and even tried to get me a better deal somewhere else. Keep up the good work Vickie!!! Public storage is my go to storage forever.
April 21, 2021
Google Public Storage Gabriel Martinez
Good assistance vickie
April 21, 2021
Google Public Storage Willie Jones
Very kind and respectful, helping others very great person.
April 20, 2021
Google Public Storage Cydney Xo
Vickie was amazing! Helped us save some money when we really needed it! Would absolutely come back!
April 20, 2021
Google Public Storage Sandy Carranza
Vickie over at the Catoma public storage just saved me sooooo much money! She showed me awesome customer service! Thank you thank you!! Will definitely come back here again!
April 18, 2021
Google Public Storage You're Bad
Vicky is the most lovely property manager I ever met she very lovely and kind heart she keeps the place in top shape keep up the good work Vicky from Drew
April 15, 2021
Google Public Storage The Nelms Family
Vickie was great for her service , outstanding communication. I recommend public storage
April 4, 2021
Google Public Storage Jessica Sharp
The management at the Catoma street location was awesome. They took care of me in a kind and quick manner. I felt welcomed and appreciated .
March 21, 2021
Google Public Storage charles mahns
I was out of town and had an issue with my storage payment, So, I called and left a message, The manager Vickey returned my call and solved my problem immediately that day.
March 3, 2021
Google Public Storage Casey Valentine
February 7, 2021
Google Public Storage Sol Maria Cabrera
Rachael and Pam were very informative and attentive. Great costumer service and the place and unit was clean. Very satified with the service.
January 20, 2021
Google Public Storage Daisy Gutierrez
Thank you Rachael for your service was great 🥰🥰
January 14, 2021
Google Public Storage charlene pakrashi
Rachael was both very helpful and friendly. Wonderful customer service. The indoor unit is very reasonably priced. I will definitely recommend this storage company.
January 8, 2021
Google Public Storage Kâmile B
This was my first time purchasing storage, and Rachael did a WONDERFUL job walking me through the process. Being security-minded, I was concerned about vandalism, but watching her lock everything behind herself (even to step out for a minute) reassured me. She helped me pick the appropriate square footage, without trying to pressure me into buying a larger space like some places did. She even showed me the unit and how to key in my entry code. Super helpful, patient and friendly, and not just to new customers. As we were walking through she greeted others and made sure their needs were met. She didn't rush me or betray any frustration, even through I was full of questions and read every part of the lease agreement. The units and property are also well maintained, and prices are good. Would recommend
January 1, 2021
Google Public Storage Jim Bak
December 19, 2020
Google Public Storage Madeline Oney
Love them
December 6, 2020
Google Public Storage samora B
miss Rachel was so helpful and kind. she helped open our old rusty unit and stayed the whole time until it opened and she didn't have to do that. Model Employee and she made me feel like she wanted to help. give her a raise !! Shes and employee who actually cares. I'm going to move my storage to this location , very trust worthy and nice employee. Keep up the amazing work miss Rachel. And she helped my boyfriend with his rusty bike chain and she didn't have to do that either like wow!!
December 6, 2020
Google Public Storage Rhonda Southerland
Beth was amazing in helping me get my unit
November 8, 2020
Google Public Storage Virginia Massey
The Staff was friendly, courteous, and professional with helping me find what I needed. They made me feel special and assisted me with getting set up with the right unit. I appreciated the professionalism and kindness.
November 8, 2020
Google Public Storage gerrard little
November 4, 2020
Google Public Storage Brenda “Suga Cookies” Howard
October 19, 2020
Google Public Storage Christina Lynch
September 16, 2020
Google Public Storage jean pierre Decroix jr
September 14, 2020
Google Public Storage Jewel3684 H.
Always on point with customers 😊👌
September 5, 2020
Google Public Storage Ida Coney
August 20, 2020
Google Public Storage Shelia Byrd
Vickie 5*
August 15, 2020
Google Public Storage Atasha
This property is nice, clean and the staff is very professional. The manager Vickie is a sweetheart and goes out of her way to assist with your needs. I felt like I was among friends there and my process to rent my unit was quick and went smoothly. Thank you Vickie and staff! 😎👍🏾
August 3, 2020
Google Public Storage JAMIE THOMPSON
July 30, 2020
Google Public Storage Kimberly Houston
July 28, 2020
Google Public Storage Angela Banner
Rachael and your store managers at all your locations seem to understand critical situations of life illnesses and family sorrows. I appreciate all they do to help especially with this man-made disease in our world! Thanks for being wonderful!
July 24, 2020
Google Public Storage La La
July 17, 2020
Google Public Storage Chanel Wesley
Great
June 24, 2020
Google Public Storage Adam j lackey
June 22, 2020
Google Public Storage Ann
I just want to express my sincere appreciation, I experienced excellent customer service with Rachel. She was very pleasant, kind and helpful! She answered all my questions and concerns, thank you again!
June 6, 2020
Google Public Storage Toddric “FYB FIT” Parrish
Rachael was very friendly, professional and helpful. Thanks
June 5, 2020
Google Public Storage Bilal Mumin
I was pleased with the attention to quality service I received.
May 30, 2020
Google Public Storage Loretta Coblentz
Vickie andeand Rachel were very and courteous, with their service.
May 29, 2020
Google Public Storage Cornelius Mathews
I was able to work with Vickie. Great person with great energy and good vibes. She made everything easy for me from the moment I walked in. Very knowledgeable on products.
May 27, 2020
Google Public Storage Lady Burtot
Vickie was awesome. She called as soon as I reserved a space, and signin was quick and painless. Go see Vickie!!!
May 14, 2020
Google Public Storage Sam M.
Rachel and Vickie were Awesome and super sweet and took care of everything. Doesn't get better than them!!!
March 6, 2020
Google Public Storage Sandra R
Low rates, very nice and knowledgeable staff.
February 11, 2020
Google Public Storage flordeliza haynes
Friendly people. Clean property. Will recommend.
February 10, 2020
Google Public Storage Theresa Martin
Beth was amazing understanding Kind and very professional I enjoyed talking with her personally she made me laugh and bright Monday
February 4, 2020
Google Public Storage Ghost God
Rats
February 1, 2020
Google Public Storage Tanya Murray
The service I recieved from the time I walked in talking to Ms. Brenda to Mr. Dale showing me a storage and taking my info. They were kind, informative and nice. My experience was a great one. I was more than satisfied.
January 27, 2020
Google Public Storage Aaliyah Jackson
January 26, 2020
Google Public Storage Rayvens World
January 22, 2020
Google Public Storage karen swogar
January 14, 2020
Google Public Storage Jeff Bays
Great service from Brenda and Traz. Enjoyed them so much came back and got a second unit. Thanks for all your help.
January 12, 2020
Google Public Storage Winter Averitt
Fast, friendly staff... Beth is awesome. Good prices, convenient location.
January 4, 2020
Google Public Storage God Child
Brenda and Beth were awesome
January 3, 2020
Google Public Storage Lidia Reyes
Wonderful servis. Ms Brenda treated me with great respect. Thank you.
January 3, 2020
Google Public Storage Ron S. (Ron)
I had a very good experience. Beth and Brenda made a stressful situation into a pleasant one. Fast and friendly
December 14, 2019
Google Public Storage Vincent Jordan
Vicki and Beth were great help
December 13, 2019
Google Public Storage Chelsea Cain
Awesome Service. Friendly Staff.
December 11, 2019
Google Public Storage shanice marshall
They’re extremely rude I called to ask if I would receive a confirmation letter stating I no longer want the storage they hung up on me. Every time I’m there in person they rude and act as if they don’t want to be bothered. I’ve had a storage on Roosevelt they were always polite.I suggest a customer service training because this particular store is failing at making sure the customer wants to continue to store their belongings there.
December 9, 2019
Google Public Storage Britt Maas
Very polite and helped me to his best. Love it truly amazing and the help he gave
November 25, 2019
Google Public Storage Angel Smith
If you are looking for a storage unit I suggest using this location. Anytime I need a storage unit for my business I always think about Tammy or Ms. Brenda first. They always help me make sure that im getting the correct size unit. Thank you very much ladies. Ill see you in Dec. :)
November 19, 2019
Google Public Storage Kerrie Speller
As a returning customer I am was very pleased with Dale he was very informative and very professional. I would recommend this storage facility.
November 12, 2019
Google Public Storage Captain Mitchell
November 9, 2019
Google Public Storage Jeff Bierman
Brenda was very helpful and professional. Would recommend to everyone. She really helped me at a time of need. Thank you miss Brenda
November 6, 2019
Google Public Storage Mz Lady
Mrs Brenda was very helpful. I came in before business hours and she was more than willing to still assist me. She's sweet, kind, and very professional. Id recommended this location before any others.
October 27, 2019
Google Public Storage Nicole Lonie
So we were getting ready to move out of our storage unit and I need a 24-hour access. However I wasn't able to get ahold of the district manager no matter how many times I tried to call him and leave messages. I got a hold of Miss Tammy at the catoma Public Storage and she went above and beyond she contacted the district manager via email and got me a code so that we could go ahead and get moved out of there I would just like to say how much I appreciate her. Every time I've gone in there she has been helpful friendly and kind this is the reason when we need a storage unit we go to public.
October 20, 2019
Google Public Storage Julia H
No issues just wish it wouldn't cost me 5grand just to dump stuff 🤔😒😂
October 16, 2019
Google Public Storage Dominique Leverett
Had no problem Very fast and efficient they were courteous great customer service second time customer and will continue to always be a customer
October 12, 2019
Google Public Storage Lujuana Barber
Thank you Brenda and Tammy for all your help.
October 12, 2019
Google Public Storage Lindsey Schlegel
Tammy and Brenda have GREAT customer service skills and were very helpful when needed!
October 12, 2019
Google Public Storage Jasmine Alexander
I experienced great help from your staff. Especially Tammy and Brenda. Well trained employees!
October 10, 2019
Google Public Storage Joan Madison
Easy loading. Clean site... decent prices.
October 3, 2019
Google Public Storage Daisy
Ms. Brenda helped at the last minute. She was a God send. Thank you Ms. Brenda for taking the time out to help me with this. May God bless you always😊
October 2, 2019
Public Storage Kiara Smith
Yeah my fiance is in jail and he has a storage unit there can u tell me what can I do about that
September 21, 2019
Google Public Storage J Love
September 14, 2019
Google Public Storage Shawnsosaucy
My name is Anastasia Lester and I had a wonderful experience receiving customer service from Brenda...Thank you for your services!!!
September 13, 2019
Google Public Storage Aaliyah Butler
I was serviced by Tammy. She was very knowledgeable, and made sure I had everything I needed!
September 13, 2019
Google Public Storage Gerald Lee
September 6, 2019
Google Public Storage Justin Gantt
Great place to store. Been a customer for a few months and Brenda’s always been awesome. Recommend to all
September 6, 2019
Google Public Storage Maria Rios
August 27, 2019
Google Public Storage John Trainer
I think the national office sets the prices. It's a little high, and it rose soon after I had moved in. I thought that was annoying as I certainly was unlikely to move all my stuff out again on short notice. That said, the local staff was friendly and helpful. When I moved out, the office was closed. But within 24 hours I got an email that they had detected my move-out and closed my account without my having to call back and ask. That was an excellent bit of customer service.
August 18, 2019
Google Public Storage Hannah Borger
Very helpfull and friendly
August 18, 2019
Google Public Storage Lana B Eezy
Awesome service and clean units with working lights!
August 18, 2019
Google Public Storage Kenya Mitchell
Thanks Tammy
August 18, 2019
Google Public Storage Juliano Dos Santos
Very pleased with the service received at this property. Brenda was very informative and pleasant to be around. Thank you for such great service.
August 18, 2019
Google Public Storage Martin Garcia
Thank you Brenda for such great service. Your knowledge helped make my decision of renting at your facility. Highly recommended
August 17, 2019
Google Public Storage Lisa Mccoy
I just wanted to say,Thank you Tammy for all your patience during this time. You were so helpful. I look forward to storing with Public Storage.
August 13, 2019
Google Public Storage Sara Mari Regional Director
the cold storage is not cold. maintenance was supposedly called. there's always maintenece etc parked in front of the only door. there is no 24 hr access unless you file your business with them. there is a 2 inch lip to attempt to hurl the hand truck over at the entrance of the cold storage. customer service provides no services in these matters. i was referred to the district manager.
August 9, 2019
Google Public Storage Mary Lou
August 9, 2019
Google Public Storage Nancy White
Came with my friend Nicole to help her with getting a storage unit. Was impressed with the service at this location What started as a stressful day ended up calm and relaxing. Brenda was friendly and had both Nicole and I laughing before we left. Thank you Miss Brenda.
August 9, 2019
Google Public Storage Kenya Gilmore
August 6, 2019
Google Public Storage Nicole Harper
July 20, 2019
Google Public Storage Robert Shearer
After moving to Jacksonville from Virginia, I was tasked with finding a storage facility. After a previous consult with another facility, I found my way here and met with Dale and Tammy. I was immediately impressed with the cleanliness of the facility. I was shortly thereafter impressed with both the professionalism of Dale and Tammy and their straightforward, thorough answers to my needs and concerns. Suffice it to say, my search has ended. Many thanks to Dale and Tammy for making this process less stressful than I anticipated.
July 11, 2019
Google Public Storage Steven Pilcher
Tammy and Brenda are fantastic over here! These ladies took care of us from start to finish and gave us a laugh too!
July 9, 2019
Google Public Storage Elaine Simmons
Thank you Brenda for your kindness and for always helping me when I come to the office. Highly recommend.
July 9, 2019
Google Public Storage Darrin Touchton
July 7, 2019
Google Public Storage Johnson McJohnson
I would totally recommend this location. Tammy and Brenda were so helpful. Thank you ladies🙂
July 5, 2019
Google Public Storage Julie Booker
June 26, 2019
Google Public Storage Natalia Joana
Liz was super friendly and very helpful. She had answers for all of our questions and she made us feel confident in our choice.
June 16, 2019
Google Public Storage Brian Trester
Our son is stationed in Jacksonville in the Navy. He deployed earlier this year and stored his truck and all his belongings here at the Catoma Street Public Storage. We have visited from Minnesota a couple times to check on his truck and each time we were met with a very friendly staff who were well organized and kept good records on the times his locker had been visited by us as well as by his friends he put on an access list who also stopped in to check on things. We couldn't be more pleased with the conditions each time we visited. The locker was clean and pest free. Security is good. You need an access code to enter the gate and proof of I.d. to retrieve the key to a locker if you are on the access list for that locker, if you decide to leave a key on file at the office. For deploying military, this was a great facility to leave your things while still being able to have someone check on your stuff every now and then. Thank You to everyone we met at Catoma street over the past few months.
June 13, 2019
Google Public Storage Jeffrey Hernandez
Needed storage and was recommended by family to come here. Brenda and Tammy was awesome. Property very clean. These ladies know their stuff. Thank you for your kindness and care.
June 10, 2019
Google Public Storage Larry Haff
Easy check in, very pleasant staff.
June 8, 2019
Google Public Storage Blue BADDAZZ
Thank you Brenda and Tammy for your friendly service. You made my move stressless.
June 7, 2019
Google Public Storage CASSIDY SCHLEGEL
June 5, 2019
Google Public Storage Stephanie Smith
Tammy was so helpful when it came to explaining the policies and answering my questions!
May 15, 2019
Google Public Storage Greg Ingram Jr.
Brenda did great job at Public Storage i would recommend anyone for this place because she always willing to work with you!
May 12, 2019
Google Public Storage Nessa Robinson
Nice Job Rhonda... Excellent Customer Service
May 11, 2019
Google Public Storage tomia hodge
Great service. Precise. Clean. Professional and very welcoming. Dale was awesome. He provided great customer service.
May 7, 2019
Google Public Storage Lillith Phoenix
Not impressed not unimpressed
May 6, 2019
Google Public Storage Mike Avera
Great People and especially Dale! Courteous Knowledgeable and most of all a very helpful person!
April 20, 2019
Google Public Storage Debby Ramos
Brenda is so cute, she offer us supplies, very friendly, she knows her job and help us try to find what is good for us.
April 1, 2019
Google Public Storage Alex Santiago
It was an over all good experience. The gentleman there was very nice and extremely helpful and went above and beyond to keep us satisfied.
April 1, 2019
Google Public Storage Adam McWilliams
March 24, 2019
Google Public Storage Christian Gonzalez
They were very nice and was able to get my unit in under 20 minutes.
March 10, 2019
Google Public Storage Kaiden Jory
Professional service, clear and concise direction. 5 stars
March 2, 2019
Google Public Storage Shalanda Grier
Brenda and Vickie was awesome they was very nice and explain everything to me about my storage
March 1, 2019
Google Public Storage Mocha Benson
Dale is great worker n helpful. I thank for his work.
March 1, 2019
Google Public Storage Edwin Rodriguez
Dale did a wonderful job.
February 18, 2019
Google Public Storage Melissa Venis-Brooks
Dale was efficient, quick and polite! Thank you!
February 13, 2019
Google Public Storage Thomas Cole
Service well provided and great benefits.
February 7, 2019
Google Public Storage Manny Pursel
Vickie and Brenda was very friendly and professional. Helped me in a time of need and was very informative. The business was well kept and very clean. Will recommend to all. Thank you ladies fir all your help
February 4, 2019
Google Public Storage Joe Zabbarro
Service was excellent Dale took great care in the service
February 4, 2019
Google Public Storage Mary Ellison
January 26, 2019
Google Public Storage yolanda hester
vikki and Brenda are very nice they really helped me with all our storage needs . I want to thank them for their help. great helpers
January 24, 2019
Google Public Storage Whitney Padgett
Vickie and Brenda very friendly and helped me out in time of need
January 17, 2019
Google Public Storage April L Thompson
Awesome ladies!!! They helped me when I needed it most!!!
January 12, 2019
Google Public Storage Bernard Cosalan
brenda and vickie were professional, courteous, thorough, and systematic. property appears to be well maintained.
December 11, 2018
Google Public Storage Karleeta Francisco
Brenda did an awsome job helping me. Thank you so much.
December 5, 2018
Google Public Storage Niki Musselwhite
Came here with my fiancee, Brenda gave us excellent service and was very informative with every question we both had. Definitely recommend.
December 2, 2018
Google Public Storage Quanisha Knighten
Dale provided great customer service today and I was totally happy with my purchase!
December 1, 2018
Google Public Storage Priscilla Boston
You are AWESOME Ms Brenda...especially for walking in all this rain 😘😘😘
November 30, 2018
Google Public Storage Stephen Newsome
Brenda and dale was great
November 10, 2018
Google Public Storage Zasharye Rivera
Brenda and Dale were very helpful!!!
November 4, 2018
Google Public Storage omar holcomb
November 1, 2018
Google Public Storage Bryan Weathington Sr.
Ms Brenda was very helpful. Loved working with her on getting storage set up.
November 1, 2018
Google Public Storage Jen Weathington
Brenda was a great help. Thank you
October 26, 2018
Google Public Storage Michelle La china
Awesome outstanding customer service
October 18, 2018
Google Public Storage Christina Lipp
Brenda was so helpful and amazing
October 13, 2018
Google Public Storage Amanda Garcia
Very professional and nice.
October 13, 2018
Google Public Storage Donna Robbins
Brenda is awesome
October 5, 2018
Google Public Storage Shan Wright
September 20, 2018
Google Public Storage 1 FTGNorthsideShawty
Rental smooth and easy. Brenda was a great help
September 14, 2018
Public Storage Christine Launer
How much for rent on the smallest storage unit?
September 11, 2018
Google Public Storage Gurly (Nat)
Great clean storage
September 1, 2018
Google Public Storage Theo Adams
Brenda Sharon Dale, very tremendous people! The customer service they provide are beyond expectations. Just be nice to others as they do and it will truly show you how wonderful the world live can be!!
September 1, 2018
Google Public Storage C Adams
Brenda and Sharon have the most amazing customer service
August 18, 2018
Google Public Storage Ronal Martinez
Regina over at the Catoma location(she’s a floater), was A1 in her service today. VERY QUICK AND EFFICIENT. Friendly and professional goes a long way
August 9, 2018
Google Public Storage Davin Clarke
Very sweet lady, very informative, and got a 10000plus service
August 7, 2018
Google Public Storage Lil Mama
Every time I come in dale and kiya is always friendly and gives great customer service
August 5, 2018
Google Public Storage Nikki Fiorentino
I just got my new storage unit today and Mrs Regina helped me thru it all! She was def a lot of help and friendly!
August 4, 2018
Google Public Storage David Floran
Regina was great!
August 4, 2018
Google Public Storage Scott Beckham
July 28, 2018
Google Public Storage Ed Frazier
Very professional good service
July 9, 2018
Google Public Storage Riana Smith
Regina was amazing! She made the move in process so fast and simple. She talked through the whole process and made sure we understood how to take care of our items in storage. Overall A1 Customer Service.
July 6, 2018
Google Public Storage Paul Alexander
Regina was amazing. She made my move less stressful thank you so much!
July 6, 2018
Google Public Storage Jonmaire Giles
Great people good prices. Always clean And neat.
June 22, 2018
Google Public Storage MidSouthBelle
June 20, 2018
Google Public Storage Ivan Taylor
The manager Malika was very professional understandable and give great feedback enjoy speaking with her shoes well knowledged and helped up a whole lot I would recommend this unit to my friends and family thank you again for the opportunity to store with you
June 19, 2018
Google Public Storage Royalty Boi
Beware they are theives!!!! They go into your storage without authorization!!! They will keep money that should be refunded to you!!! If they see you have valuables in your storage they will try to get u evicted!!!
June 12, 2018
Google Public Storage Janea Merritt
June 12, 2018
Google Public Storage love songs
June 8, 2018
Google Public Storage Tory
Regina was very knowledgeable about the storage units as well as all of the items needed to move with. Friendly and great customer service.
June 2, 2018
Google Public Storage destiny reynolds
Reginia was amazing , I definitely had a funk over me this morning from the stress of moving but she mad me smile & gave great conversation. She’s a sweet heart Thanks again public storage keep hiring employees with her spirit & dedication ❤️
May 29, 2018
Google Public Storage Gerald Anderson
May 26, 2018
Google Public Storage Teyanna Noble
Regina and Brenda was very helpful 💯😍
May 17, 2018
Google Public Storage william cole
Everything is great. Dale and Brenda are really great. I appreciate it.
May 16, 2018
Google Public Storage Najib Benkabbou
Brenda is very nice. Has really helped me. Very clean and enjoy my rental.
May 8, 2018
Google Public Storage Anita Gieger
This is in regards to my service here at Public Storage with Miss Brenda she was very helpful and knowledgeable and me secure in my storage facility in I'm a very satisfied customer and I appreciate her in her helpful is so much thank you very much
May 4, 2018
Google Public Storage Randa Stone
Great service friendly people best manager
May 3, 2018
Google Public Storage Annette Tobler
They are very nice and always treat me with kindness!
April 18, 2018
Google Public Storage Pat Williams
I've been very satisfied with Public Storage!!
April 14, 2018
Google Public Storage Sparkle Kemp
Brenda and Dale were so friendly and provided such awesome and friendly customer service!! I highly recommend!!!
April 12, 2018
Google Public Storage Hope Ferrell
I am very pleased with this storage place and will highly recommend too others. The staff have been very helpful too me on how too keep my things protected while in storage so i want have any damages.
April 2, 2018
Google Public Storage Sharon Carter
I came in to make my payment Malika was very helpful !
April 2, 2018
Google Public Storage Cieleta Neely
March 12, 2018
Google Public Storage Albert sanchez
good
March 11, 2018
Google Public Storage Gapala Geathers
Great place to store your items. The staff is awesome!
March 3, 2018
Google Public Storage Lakeisha Hall
Great Service!
March 2, 2018
Google Public Storage Vivian Stevenson
Very friendly great customer service and very helpful and clean unit come see Brenda she will take great care of u
March 2, 2018
Google Public Storage Andre Morris
Awesome service from both Dale and Brenda.
February 16, 2018
Google Public Storage April Bascom
Walked into storage needing space. Brenda helped me with all my needs. Great person. Clean property
February 8, 2018
Google Public Storage Nancy L Starr
Excellent security; friendly, efficient service. Everything you want in a self storage place. Very reasonably priced wardrobe boxes.
February 4, 2018
Google Public Storage Amelia Tibbetts
Very friendly staff and will guarded. I've never had to worry about my belongings at the storage place
February 1, 2018
Google Public Storage Hollywood Nickj
Awesome group of people. Very nice and helpful!
January 31, 2018
Public Storage Jesse Marie
The rates are bs. The new people get a Special & our price keeps going up. I went to you guys because you were cheap & Affordable. Now I can't even afford it anymore. I will be getting my stuff out & going somewhere else.
January 19, 2018
Google Public Storage Joe Hall
Dale was very helpful and knowledgeable! He did great in helping us pick the right sized unit for our needs, I would recommend him to anyone needing a storage unit!
January 16, 2018
Google Public Storage john harrison
Dale did a Great job walking me through the check-in process!
January 12, 2018
Google Public Storage Zach Gardner
The staff here is extremely knowledgeable and helpful, and the place is always clean. Would definitely recommend it.
January 5, 2018
Google Public Storage Chalandra Smith
Brenda and Dale are outstanding and awesome customer service.
December 16, 2017
Google Public Storage jacqueline lash
Brenda was extremely helpful, friendly and very polite. She made our move easy and worry free. This has been a positive experience!
December 10, 2017
Google Public Storage Jodi Dorsey
Very pleased with the service received. Brenda very helpful and pleasant.
December 9, 2017
Google Public Storage Puddin White
Very quick service at sign-up , 100% satisfied , I recommend this area for storage . Thanks for the help
December 1, 2017
Google Public Storage Dominique Davis
CUSTOMER service is wonderful as the staff Brenda and Dale were beyond friendly and helpful on a busy Friday. Brenda is absolutely awesome! She helped me with all my needs in finding the right storage space. Besides being patient with me, she answered all my questions in a fashionable manner as I was pressed for time. I would recommend their services to anyone! If you want a good storage price and EXCELLENT customer service Public Storage is the place to go!
November 17, 2017
Google Public Storage Omar Hilyard
Everything great. Came back for the second time. Brenda and Dale we're very knowledgeable and helpful.
November 13, 2017
Google Public Storage Fredrick Johnson (STR8_FK)
Best customer Service I've experience. Customer friendly. Happy To serve you. Clean environment.
November 12, 2017
Google Public Storage Mashawnda Mack
Great customer service from i think her name is Malika she was very nice
November 10, 2017
Google Public Storage Sierra Eubanks
Great customer service. Thank you Brenda. Will recommend
October 10, 2017
Google Public Storage Joshua Parker
Great customer service. They answered all my questions and informed me about all the specials
October 6, 2017
Google Public Storage Shawna Peterson
They are very friendly and helpful
October 4, 2017
Google Public Storage Sharon Carter
These ladies here are great. Thank you Brenda and Malika
September 13, 2017
Google Public Storage Edward Bland
Brenda helped out this military customer in the time of need.
September 5, 2017
Google Public Storage Brandy Thornton
Malika was awesome and very friendly
September 4, 2017
Google Public Storage Kyle Robe
September 2, 2017
Google Public Storage Gaet Lee
A $32 dollars a month turned into $80+ for the first month, a "one time fee" of $24, lock $19, tax+ $32. It was a rip of. Gal on the phone Said lock was including but when get there the Manager says I had to buy it from them. Also tried to sell me the storage insurance that I didn't need. Watch out for these ppl.
August 6, 2017
Google Public Storage Tiffany Richardson
Malika and dale was awesome they had me in and out
August 1, 2017
Google Public Storage Robert Schnake
LIZ & KIYA ARE THE GREATEST BEST CUSTOMER SERVICE AND ALWAYS REMEMBER ME... OUTSTANDING
July 20, 2017
Google Public Storage Lynn Sullivan
Great storage facility. Ms. Kiaya and Mike are super helpful and professional. As much as I hate to admit itI have had a unit with them for over 10 years and all dealings have been excellent.
July 19, 2017
Google Public Storage Kenneth Jagroop
Awesome experience from Liz and Kia. Excellent customer service! Couldn't be any more happier!
June 19, 2017
Google Public Storage Kevin Kitchen
No climate controlled units.
June 19, 2017
Google Public Storage The Real Kimberly Thomas
June 12, 2017
Google Public Storage D.L. mitchell
Dinorah was very helpful, she gave us some information about our bill and how we could make it go down.she also gave us some insight on some good deals that they have there.I would definitely come back.
June 6, 2017
Google Public Storage Alexzander Rendon
Kia and dinorah was very helpful will I was at public storage
May 30, 2017
Google Public Storage Carmella Martin
The Public Storage on Catoma Street is excellent! I highly recommend this location for all of your storage needs. Kiya and the rest of the staff there are all very friendly and helpful. The Summer Move-In special is a great deal...take advantage of it if you can!
May 23, 2017
Google Public Storage Truck Taxi
Many of my customers use Public Storage at various locations around Jacksonville Some of the centers are more accommodating than others this one in particular is most accommodating.
May 13, 2017
Google Public Storage Curtis Mitchell
Kiya and Dinorah are some amazing ladies! Top of line customer service.
May 12, 2017
Google Public Storage LemonSqueeze ZYG
They were good. Prices were a little to high tho.
April 28, 2017
Google Public Storage ANDREA CArroll
Kiya was amazing! The process was quick and easy.
April 28, 2017
Google Public Storage Gian-Carlo Torres
April 14, 2017
Google Public Storage KENNETH WILSON
Kiya was amazing ☺
March 22, 2017
Google Public Storage May Matrinez
Excelent service, Dinorah and Kia was very helpful. Hablan español.
March 2, 2017
Google Public Storage Amelia Noexcuses
She was great excellent customer service
February 1, 2017
Google Public Storage Lydia Angel
The move in price was great because the first month was free but the monthly price after that seemed incredibly high. We found out we couldn't access our unit after 9pm and got locked in when we tried to exit at 9pm. The place has a bug problem. After a few months my bill shot up another $15 without warning for i guess No reason. Some of the staff os quite rude but others are very friendly and helpful. Now we moved out and they are charging me 1 more day because it wasn't empty before the office closed eventhough the office said I had till 9pm on the 31st a week before when I told them we were moving out.
January 31, 2017
Google Public Storage Jose Nissenbaum
January 13, 2017
Google Public Storage Bex Hunter
Dinovah was so helpful, words can't even express how grateful I am! THANK YOU Dinovah & Kya, you are both awesome!!!!!
January 6, 2017
Google Public Storage Anthony Casanova
Wonderful staff!!!! Dinorah and Kya are very sweet ladies and helpful!!!
December 26, 2016
Google Public Storage Margaret Hartman
Manager very helpful!
December 26, 2016
Google Public Storage Gods speed
Received excellent service from Dinorah & Kya . The best storage we've been to . The staff are welcoming & humble , will be using public self storage again for future preference.
November 5, 2016
Google Public Storage Joel stlouis
Kiya & Dinaorah were AWESOME!!! They were very informative. The experience and rates were very reasonable. I highly recommend this paticular location. The ladies were deffinently 10 star.rating . HAPPY customer. Thanks for THE great service..
November 4, 2016
Google Public Storage Stacey Bartley
My husband and I loved Dinorah. She was a great help to us in helping us find a suitable storage unit. Haven't seen good customer service in awhile. Left confident! You go girl!
October 21, 2016
Google Public Storage Aaron Torres
Dinorah was very helpful and nice she helped us with any questions we asked I greatly recommend this place as a storage
October 20, 2016
Google Public Storage Shondrica
Kiya is awesome! She is courteous, warm and remembers names and faces well. The property is well kept and everyone else I came into contact with was very helpful and communicated well.
October 13, 2016
Google Public Storage Code Wolf
Dale, he new exactly what we need, very kind and personal able and willing to help. People like Dale makes all the difference when you are in a panic and not sure what to do or handle something. Dale, I just want to let you know your kindness really made a difference for me and my mom. Thank you,
August 31, 2016
Google Public Storage James Polk
Staff was so helpful in my interested in employment with Public Storage in Ocala.
August 30, 2016
Google Public Storage Jason king
Great facility to store your items. Nice clean units. The woman in the office is always friendly and helpful. I would definitely only choose Public Storage for any future storage needs!
July 29, 2016
Google Public Storage Nathan Stokes
This is for Brenda .just wanted to tell you thanks for the common curtisy an help an care you gave for me when I came in for a storage unit.Thanks!
July 29, 2016
Google Public Storage Billy Gilchrist
Super fast move in. Great service from manager and staff. Property was super clean. Would definitely recommend to friends and families.
July 29, 2016
Google Public Storage Beth Stokes
Brenda was a really big help for us, and we like her. She was great service for us
June 26, 2016
Google Public Storage Leslie Snider
Wow, wow, wow. These folks are like family! Kiya, Dale, Ivanna, SO sweet and so helpful. I came to them in the middle of a messy and painful personal process, and they more than met expectations- they made me feel special and welcomed. Five stars? There should be ten. Don't bother to go anywhere else looking for a safe, clean, secure and professionally run place to put your precious life's "stuff". You've found it! Feel the Love...
June 21, 2016
Google Public Storage Lepoleon Spikes
I came to public storage today and purchased a rental unit. When I came in I was greeted by the manager her name was Kia she was very friendly and such a professional she made me feel right at home , even though I had a better price at the competitor a few blocks away I felt my interest would be best served here keep up the good work.
June 5, 2016
Google Public Storage sandi st.clair
May 22, 2016
Google Public Storage Alta Chica
It's affordable, they're professional, clean...easy to access... And AFFORDABLE.... Thumbs up to that :-)
April 27, 2016
Google Public Storage Tony Ferguson
The service was great Kiya W. Was very helpful and friendly
April 25, 2016
Google Public Storage T J
Excellent customer service!! Quick, efficient, and professional!
April 6, 2016
Google Public Storage kunta dickerson
Great service, great prices, highly recommend to rent from. Need to hire more property managers like Kiya.
March 10, 2016
Google Public Storage Michelle Chance-Sangthong
I picked Public Storage over the others nearby because the staff is wonderfully helpful, my storage lockers were clean, and the location is easy to get in and out of.
March 9, 2016
Google Public Storage vijedoc oo
Customer service was GOOD!
February 17, 2016
Google Public Storage Kirk Chambers
February 11, 2016
Google Public Storage crysta parks
the staff was very nice! welcoming and accommodating to my needs they even helped to find me a better location for smaller price for what i needed! thanks to everyone who helped me in my time of need!
January 10, 2016
Google Public Storage L Wms
This is a great facility. The property is very well maintained and the staff has always been helpful I came back to rent a unit a just over year later and although previous staff had moved on, the new staff person Kia has maintained and earned all the accolades of previous encounter
December 27, 2015
Google Public Storage lance Jackson (citi boi)
Dale is great
November 5, 2015
Google Public Storage LeSheena Green
The sales lady Kiya W was very sweet and helpful I enjoyed it here.
October 19, 2015
Google Public Storage Kelly S.
Dale was very helpful and professional. He walked us threw the whole process step by step, picking out the right storage unit (which are very clean) and getting all the paper work done. He made the process very easy. The pricing for monthly storage are very reasonable. overall experience was awesome!!!!!!!
October 6, 2015
Google Public Storage Karen Huff
My Mom's check was lost in the mail, when she called Public Storage Kiya was helpful and extremely courteous, she also helped put my mom's mind at ease. I want to thank her for that, when i went in to make the payment, Kiya and Elizabeth were really pleasant and very helpful. Thanks, again
August 22, 2015
Google Public Storage Godly Blessed
Kiya and caleb helped out they are good employer
August 4, 2015
Google Public Storage Shell Rodriguez
Kiya was AWESOME she explained the whole process and helped pick out the right unit for me. Thanks KIYA!!!!!
July 31, 2015
Google Public Storage Michael Loudin
This was my first time renting a storage unit, Kiya is AWESOME!!!! She made me feel welcome from the moment i walked in..
July 8, 2015
Google Public Storage Kristin Overton
Kiya was very nice and professional. .. Lokking forward to doing business with her.
July 2, 2015
Google Public Storage Michelle sibley
The service and Klya customer service was excellence. Klya took her time to make sure, I had the storage unit I needed for my property.
June 27, 2015
Google Public Storage randall lambert
Great customer service, Kiya was incredibly helpful and friendly!
May 9, 2015
Google Public Storage Kelli Wilson
Kiya was awesome had great customer service and great people skills and very informative about the products public storage had to offer she was very time efficient and showed a great deal of professionalism
May 2, 2015
Google Public Storage Trevor Jones
Everything was so simple to do and Kiya made everything where fit just how I need it to
April 25, 2015
Google Public Storage Joseph Heller
My service I received at Public Storage was awesome. I was helped by a woman in Kiya she extended me family like service that I couldn't believe. It made me feel like I was being serviced by my own relative I would recommend public storage to any and everyone I know.
April 18, 2015
Public Storage Lynne Bebout
Beware of bait and switch. Just because you reserve a unit doesn't mean you'll get the size and price you agreed to when you arrive to move in.
April 17, 2015
Google Public Storage KaTori Roussel
Kiya was amazing, she made sure I had everything needed for a big move and even ensured my satisfaction with my unit selection.
April 10, 2015
Google Public Storage Jamahaal Kelly
Excellent service couldn't ask for better
April 10, 2015
Google Public Storage Prophet Wilson
Steve and Kiya are awesome
March 27, 2015
Google Public Storage Lily D
Great service. Thanks keya!
March 24, 2015
Google Public Storage Keith Combo
Kiya was awesome!!!!! 5 Star!!!!
February 28, 2015
Google Public Storage Sabina Collins
Everyone was friendly and very professional
January 15, 2015
Google Public Storage Myranda Colton
great customer service
December 24, 2014
Google Public Storage Kimberly Goble
I went in this morning and was greeted by Mike who knew off the bat who I was. I was very impressed that he remembered my name even though he knew I was coming in today. He went over everything and even helped fill out the paper for me due to a broken hand. He showed us the storage unit which was the perfect size and more!!! we got in and out. Perfect!!!!!
December 4, 2014
Google Public Storage simply phira
I have been renting for about 9 months at this location, so far, so good. No problems. Also, Mike is a nice gentlemen, great customer service.
November 22, 2014
Google Public Storage evaughn lott
Awesome service....THE BEST CUSTOMER SERVICE FROM (MIKE AND BRENDA) I HAVE RECEIVED IN A VERY LONG TIME
November 12, 2014
Google Public Storage Kathy Oliver
Mike and Brenda were very helpful when I stop into Public Storage. Customer service was excellent and they were very professional I appreciate the quality of service and would highly recommend the Public Storage on Catoma Street in Jacksonville, Florida to my family and friends. Great Job!
October 19, 2014
Google Public Storage Cheri Howard
Stellar customer service from Mike! THANK YOU Mike!!!
September 27, 2014
Google Public Storage Donna Brown
Mike was a sweet heart and he was very helpful as well. I will be sending more business his way.
September 27, 2014
Google Public Storage Dope BAE22LOVE
Mike & Ivanna was awesome! Very friendly and professional.
September 27, 2014
Google Public Storage Joe Bryant
Was great!! Very friendly and helpful!! Very accesable as well and they even was able to get us the correct size and the prices are great!! :)
August 26, 2014
Google Public Storage Jill Wilson
The location is easily accessible. The service was top notch. The representatives that worked with me were Mike and Kia and they were very friendly and accommodating. I would recommend this to my friends.
July 24, 2014
Google Public Storage Bruce Melvin
This location has absolutely stellar customer service; this goes a loooong way with me. The facility itself is older and had I known this I probably wouldn't have chosen it. That being said, the only other misgiving I had was that it seemed barely climate controlled, again considering management mentioned it was built probably in the 60's. Mike, Steve and Ivanna all were very helpful and provide solid feedback. Would I go back? Perhaps not, but service was incredible.
June 14, 2014
Google Public Storage Tyler Peterson
Mike was really nice and you could tell he works hard to make sure all your needs are met. Very straightforward.
May 28, 2014
Google Public Storage Summer Seel
Everyone at Public Storage was extremely helpful and friendly. If I ever need a storage unit again I am going back to Catoma Public Storage to see Mike. Wonderful, Wonderful, Wonderful. Thanks guys. :)
April 13, 2014
Google Public Storage Valera Smith
We had a great experience at Public Storage on Catoma St. we had initially reserved a unit on Roosevelt Blvd and Louise was very helpful in helping us find a unit that would better fit our needs at the Catoma location. When we arrived at the Catoma location, Steve was very professional and walked us through every step of the rental process and answered all of our questions. We watched him interact with other customers as they came in to pay their bill that day and each one was treated well and he offered great service to all!
March 29, 2014
Google Public Storage Katie Derringer
Great experience. Mike was super helpful!
March 28, 2014
Google Public Storage Richard Jones
Thank you great service
March 28, 2014
Google Public Storage Kiara B
Mr. Mike W. is a very sweet office manager. You can tell he loves his job and goes above and beyond the job he is required to do. I will recommend anyone and everyone to be a loyal customer to this specific location. Its clean, safe, and organized. I really appreciate his hospitality.
March 20, 2014
Google Public Storage Marlow Brown
Great service from Mike!!!!
March 18, 2014
Google Public Storage Lorenzo
Great service
March 9, 2014
Google Public Storage Carl Falconer
Came into the office to find a rental unit. Spoke with Steve, he was professional, friendly and gave me lots of information. Excellent service!
March 5, 2014
Google Public Storage Deborah Grissett
I had a great experience at this Public Storage facility. The staff was extremely helpful and friendly. They made it easy and quick to fill out the paperwork and reviewed everything thoroughly. I have used this facility in the past and now am using them again for storing my business supplies. I highly recommend them.
March 1, 2014
Google Public Storage gary maher
I can't say enough good things about this storage facility. It is clean and well kept. When I go in to pay my bill Mike is always smiling. He is friendly and professional. I would highly recommend this facility.
February 27, 2014
Google Public Storage Ginata Richardson
Mr mike is such an awsome representative of public storage
February 27, 2014
Google Public Storage Angeliza DeJesus
Experience with my unit, service and EVERYTHING having to do with public storage has been wonderful. I will continure to use your company and always reccomend to family and friends.
January 21, 2014
Google Public Storage Tonya Stinson
I enjoy this storage they are pleasant and very help.
January 17, 2014
Google Public Storage Chelle Love
Great service
January 15, 2014
Google Public Storage Joseph barber
It was great
January 8, 2014
Google Public Storage Arkal Herring
that at this public storage have provided me with excellent service I'm very happy and plan on being a customer here for quite some time thank you
December 27, 2013
Google Public Storage Yogie Yog
Mike was very friendly he help me so much and answer all my question.We need more mike's like him around thanks again public storage
December 26, 2013
Google Public Storage LORRAINE V
Jacksonville Westside location Very fast and friendly!
December 3, 2013
Google Public Storage Kalotcy Wilson
I LOVE THE ONE ON ONE SERVICE. PERSONAL ADVICE, AND THE GREAT HELP, PICKING OUT YOUR STORAGE NEED. THANK TO THE CREW AT PUBLIC STORAGE. MAKING THEIR CUSTOMER MVP.
November 1, 2013
Google Public Storage Severa Parrish
Mike, is a excellent employee at this facility on Catoma Street. He is very nice and efficient and knowledgeable with his job. If I didn't have to move I would definitely leave my stuff there. I felt secure knowing that my things were in a safe place.
August 30, 2013
Google Public Storage F. Reed Replogle
Mike, the facility manager, was friendly, professional and helpful. All my questions were answered completely and he explained everything about the rental agreement in a clear and straightforward manner. He even told me that he could easily convert my rental agreement over to a different size locker if I found that the one I rented was too big or too small for my needs. He came by to make sure that I was not having any problems as I was in the process of securing the locker.