Public Storage Self-Storage Units at 6219 Roosevelt Blvd, Jacksonville, FL

Nice costumer service, and there are really clean and good prices!

Shannon helped us from Orange Park on 17... Wonderful service and a fantastic attitude!! I will recommend Public Storage every where I go. 😎

Very nice attendants good storage location.

Tammy was amazing! She was very informative and got me set up with a storage rental faster than any place I've used in the past.

A great place to be treated with respect and care. Tammi is the best too!

It's a no frills storage place. A 10x10 is almost $200.00 a month. No climate control. No nothing extra. But my stuff is safe.

I needed a place to put some stuff. After calling around, I zeroed in on Public Storage. After talking to someone at a call center, went by and interrupting Tammy’s lunch. It took about fifteen minutes. Wonderful service all around.

Very helpful staff. Doorways were smaller than width of unit which didn't work for us but not the locations fault as we didn't call ahead. Facility appears to be secure and clean from what I could see.

Complete waste of time, nobody there.

I called and have spoken to a woman. She refused to specify what sizes were available on the Roosevelt location, stating that there were no Small or Large sizes. First lie.She also quoted me for a medium unit with a bigger price than the one on the website. I have the email that can prove it. Second lie. She was rude and incompetent so we will go for another company . Also no attendant at the phisical location and nobody to show you the spots. She had her manager call me in order to push for their business, but no thanks. Greedy incompetents.

Good location..... Poor customer service due to never having enough workers, doesn't open on time, the customer service number is not eastern standard time so even more of a headache. I work on base so this is the only reason this place was used. No official way to say I'm satisfied or need assistance, no one checked me out.

We have a huge storage unit, and thought maybe we could transfer and downsize a little after moving, but downsizing did not turn out like we anticipated, Ms.Tammy the manager made sure our needs were met, and assisted us with professionalism. She's so kind and personal, and makes you feel of importance and not just a number. Thank you for taking the time out and offering the best of customer service to me and my family.

Tammy was very helpful and informative. She made the move in experience convenient and easy. I was in and out and felt good about the move. She also apologized for something that wasn't her fault and I appreciate the sentiment. Thanks Tammy!!!

Its a pretty standard storage facility, nothing too stand out about it but I can say the woman who works this location has always been great. She is always friendly, helpful and kind.

Great customer service. Smooth, quick service. Thank you for all your help!

Thank you Rhonda for the great service I can't figure out how to add a new review so I'm adding one to my older review..., I would like to give Tammy kudos for all her help with customer service. Thank you very much, Tammy!!

Property manager was extremely easytpwork with and personable. Answered any and every question I had .

Christian was very knowledgeable and I had a great experience during my tour. Glad I chose this location !!!

Christian was very knowledgeable and I had a great experience during my tour

Wonderful customer service and friendly attitude at what can be a stressful moment !

Tammy is Amazing

Good place to keep your things

Ms. Pam and Ms. Tammy helped me rent a unit quickly and efficiently! Very happy with the amount of time and ease of the process, I'd recommend this place to anyone deploying and staying in unaccompanied housing!

I love them, they understand my needs and help make my life easier. I highly recommend .

Great customer service from the first call until actually going inside to sign the contract with the manager . Its not 24 hours however they have staff that live on site . Good to know someone's actually looking out for my belongings..

Tammy is the best!! She helped me figured out exactly what I needed and it worked perfectly!! Thank you!!

Never was there

Hi. My name is deborah and me and my husband had the greatest experience when we met mrs. Tammy at this public storage she was very professional so on that note I am so glad we stopped by.

Ms Tammy, just close the book on professionalism! This business is clean and a great value for your dollar.

Unfortunately, we had to come in from out of town to deal with a death in the family. This family member had a unit at this facility that needed to be taken care of. Tammy was more than understanding of our situation and was polite, courteous, and helpful.

Tammy was awsome and represented Public Storage very well. She was professional and accommodating to our situation. Highly recommend using this location for your storage needs!

Great and fast customer service!! Thanks T!

Tammy was very helpful and kind with helping me and my husband find a unit she gave us great service and was absolutely patient we appreciate her .

Great service

Tammy helped me with a huge issue I faced regarding my lock & saved me from having to pay a locksmith. She’s a sweetheart. I’d highly recommend this location.

Great place to rent from ! Fast and Friendly, Tammy was amazing ! 😁

I totally recommend this public storage, I love ms tammy she’s super helpful and understanding. 10/10

Tammy was very helpful and very understanding. After a very stressful moving process it was an absolute relief being able to work with her and have everything go through perfectly smooth. I definitely recommend this moving company and asking for Tammy.

Tammy was an absolute doll. She helped tremendously. I will recommend all my friends to this place because of her. She was amazing!

Tammy was fantastic! She was very thorough and made sure I was taken care of throughout the process.

Vickie is so nice. I was short change and she gave me what I needed and then gave me wipes for my hand, So thankful she was here today. Thank you

Great location! Thank you Tammy!

Rhonda was great!!

Very friendly and professional,

Thought it was going to take me all day when it came to obtaining a storage unit. But thanks to Tammy and her staff I was in and out with everything I needed.

Tammy was very helpful and patience. She makes the process of being a storage unit very simple and easy.

Reserved my storage space, and did the pre-check in, late at night, online. Miss Rhonda called me the next day to welcome me and confirm my in-person move in date, and Miss Tammy helped get me get set up and ready to go on my move it date. Convenient location, excellent price and no long term commitment! And Tammy is AWESOME!!

Tammy provided outstanding customer service. The location near the base is great. Nice and clean.

Tammy was great. I had a lot of questions for different types and sizes of storage. She took me to several options so that I could physically see what was available to me. I appreciate her time and effort. Great customer service.

Great storage location with a really great staff, especially Tammy! Highly recommend.

Good place at good prices if you book online

I needed a place in a hurry and this place was quick. Tammy in the office was very courteous and always answered my questions. The district manager will leave you to get ahold of when I needed some more help. Their prices were good and a service was amazing I would recommend this place to anyone.

Tammy was awesome to work with and was very flexible with coordinating a check in time that worked. Unit looks great and move in was easy.

Rhonda was very professional and made my experience great

Thank you so much for having miss Rhonda help me. She helped me for 2 days over the phone with the storage. She has gotten alot of stress of my chest. Keep up the amazing service!!

Stored my truck and boat trailer here. Great price and super fast and friendly service. Made reservations online so everything went smooth at check in. Was contacted by telephone to confirm details and to select a time to arrive. Tammy checked my reservation and carted me to select site. Recommend

Rhonda was great!!

Was a seriously smooth and fast process to get a unit. Customer service was great.

THANKS SSSS TOOO THE PROPERTY MANAGER!! RHONDA Fantastic customer service big shout-out to Rhonda she is the best property manager couldn't ask for anyone better does a job professionally efficiently and always had a smile on her face very kind person to see everyday 24-hour access has been very easy for us to get done what does big move we have a head thank you so much again Rhonda for everything I really appreciate it. 💛🧡💜

Good prices and even better service from Shannon.

Very easy. Ms. Rhonda was so pleasant(:

Shannon was awesome!! Great service!!

Great service. Good prices. I'll continue my business with Pubic Storage

Shannon was great! Good customer service

Great service!!

Great service from Shannon. Would rent here again.

Shannon was very nice and provided excellent service. Would definitely come again.

Shannon was super friendly and made the process so easy!

Thanx for your help rhonda

Highly recommend this location. Rhonda is super helpful and friendly. Could not have asked for a better experience.

Shannon was very great at helping me find a unit that was accessible by semi and luckily she had one 10x20 that worked perfectly. She was very professional, courteous, and went above and beyond to help me out. The rental price is higher than others around town, but is worth the extra 20ish bucks.

Awesome managers! Clean facilities! Would highly recommend to anyone!

Rhonda was verry friendly and professional . Thanks Rhonda for your help.

Rhonda made my experience A-1 as usual. Public storage has a great staff at all their locations which is why I continue to use them when I need extra space for my stuff. Thank you PS!

Went to public storage to purchase some supplies. Rhonda was great and very helpful.

Rhonda has good customer service skills

Shannon was awesome! Helped me out while transferring to a larger unit when I didn’t plan accordingly.

This place is great, and Shannon is outstanding.

We came in a couple of weeks ago.Rhonda was very pleasant and welcoming,the experience was wonderful.Rhonda is very professional,thanks Rhonda for the wonderful service!!

Dale is a great representative of Public Storage. He was knowledgeable, warm, and very professional. I was a customer many years ago and it’s nice to see that Public Storage has kept up with providing each customer that enters its doors with excellent service and good old fashion hospitality. Thank you!

Shannon was extremely helpful and friendly!

Rhonda was an amazing employee!

I came in today to buy some boxes and rhonda gave me excellent customer service!

Shannon was great, very helpful..

Shannon was great!! I reserved online and she called me as soon as I hit reserve. Excellent service and friendly. Quick process, I was in and out in 10 minutes.

Excellent servic.

rhonda was very helpful,she has excellent customer service skills

Shannon provided excellent customer service In spite of the fact that I got there just before closing hours.... Thank you, Shannon, for your admirable attention to service, and care for your customers 🙏🏼.

Shannon was fantastic!! Very efficient service got in and out and had all my questions answered!!

Shannon was so friendly and helpful to me today. When I had to move my unit rental from another location, she assisted me all the way and had me on my way in mere minutes. She was completely knowledgeable about the property, the contract and was a complete pleasure to deal with. Thanks!

Shannon is an absolute delight. She is friendly and helpful.

Shannon was very helpful and courteous.

Very great Staff! I went there to get boxes for my upcoming move, an employee Rhonda was very helpful and gave me a discount on the boxes. I will definitely come back again!!They were a great help.

Liz made sure all our questions were answered and made the whole experience a breeze. We would highly recommend.

Came in to get a few boxes and Liz set me up with a deal! I got 10 boxes and 10% off. Thank you!

I would highly recommend this location! The young woman Elizabeth really cares about the customers! She is a gem! Hard to find people like this these days!!!

Rhonda was greaatttt !!!

I was assisted by Rhonda at location 28332. Her presence was very welcoming, she exudes great customer service! I would like to thank Rhonda for her patience and being very descriptive. She provided insightful information regarding sizing comparison within each storage unit. I feel as though she's a great asset to the company and not to mention a joy to talk to. In addition,the monthly prices are very affordable. I can't thank you enough for your professionalism!!

Just rented a storage unit today the service was a amazing. Was upset because i had to move but Mr.Dale made feel right home ensure me everything would be ok im glad i chose public

Dale was very polite and answered all my questions for me

Vickie is a hardworker everyday I see her out cleaning the property. I have never seen anyone out working cleaning. She is super nice and goes the extra mile. I've been a customer since 2002 and this is the best I have ever seen the property she takes a lot of pride in her work

Vickie was over the top helpful. She explained everything really well.

Awsome customer service. Recomend for any one to use.

Vickie was so nice & pleasant !! Great customer service & attitude !! She was so thorough when explaining everything while making sure you understood as well and it didn’t feel like she was rushing me. Definitely using public storage off Roosevelt blvd more often !!

Vickie was very helpful and she answered any questions that I had she went above and beyond to make sure my needs were met and that I understood everything I was signing. I recommend this public storage to anybody who is need of a storage.

Rhonda did a great job

Nice facility. Clean and well maintained. The staff is friendly and helpful. Highly recommended.

The employee who helped me, Vicky, was beyond courteous and helpful.

Customer service here is awesome. I came in just for boxes to help my dad move. Vickie was great she listened to what I wanted and then explained the discounts on the boxes. If your moving and need moving supplies this place has everything you could possibly need plus a friendly smile to help figure it all out.

I would highly recommend this Public Storage off of Roosevelt Blvd. We rented a space for our company and were very satisfied how the unit was "blocked in", no plywood covering holes and the ceilings did not have insulation falling off like some other storage companies had. Vickie was very knowledgeable about the units, and explained everything we needed. She was very polite and explained everything we needed to know. She always had a smile on her face. The unit was clean and we feel our storage unit will be safe, with the security cameras that some storage companies do not have.

The best customer service I had have thank you

Im a driver for a moving company. I have been here all day packing up a for a customer. Vickie was so nice, she came asked me How I was doing? Im drenched in sweat and she hands me a cup of water, says I figured you could use , here I was having bad day, and she came out of her way just to make sure I was ok. No one cares so its amazing when you meet a genuine person.

Sharon did an excellent job

Great customer service. Would recommend to use this faculties for your storage needs.

This place was recommended by my coworkers. Its good price. Very knowledgeable customers service. Thank to Ivanna for help . It's was my first experience with pablo storage. I definitely want recommend to my friends this place.

Ivana was extremely professional, knowledgeable and helpful!

Researching storage facilities and Ivanna was extremely helpful in providing complete information. Very professional!

I had a great experience with Sharon at this location. She was very customer friendly and made great sale suggestions for selling her product and it’s always a plus when the price is good. I only rated it 4 stars because I was told I would have 24 hour gate access that night and it wasn’t placed on my account, which would not have been a problem had I been able to get it opened through the 800 number when I called there but instead was told that it was nothing they could do or anyone they could call to have the gate unlocked and I had a U-Haul full of stuff that I was moving that could not be placed into the storage as I planned. So my only suggestion is that public storage make a way for your 800 number to have some special privileges for situations such as this one to have your overall customer service to match that of Sharon.

I am verry happy. Good service. Verry polite. Satisfy all my needs.

Sharon noticed that I had paid late on the last day before the penalty is assessed. She informed me of automatic payments and online payments that all I could use. Although I declined the offer at that time, she said to call her anytime and she'll walk me through the process if I need help. I love GREAT customer service.

Great customer service and 5 star care for your needs! Highly recommended...

Sharon has really good customer service along with the agent at the store at 210 Park Ave. she was wonderful in sending me to this location where she researched and reserved it for me so I can take my time getting there. Wonderful customer service I have to say and both ladies was great to me I will definitely keep my business with these two locations as long as those two ladies are there.

Great customer service! Sharon was amazing and was very helpful!

The representative Sharon was great and made the process simple and easy.

Great customer service

Malika/Sharon very helpful will be back

Made a reservation online. Arrived and everything went quick and painless thanks to Sharon. Awesome service provided. Recently split from relationship and had to get my stuff out of our unit that was already on property. Sharon got me very very close to the other unit so made life sooo much easier transfering my stuff! Highly recommend! Thank you

Regina is the best! She worked quickly and provided me with the specials for this month.

Regina is an amazing and happy person. Great customer service. :)

Regina was wonderful!

Ragina was absolutely amazing!! She gave me and my wife great service! Five stars all around! Give her a raise!

My visit to this location was excellent the facility was very clean and well keep. The worker was very knowledgeable and helpful she keep a smile on her face. Thank you Regina for your wonderful customer service😊

This place is great! Regina was wonderful and met all of our needs. She was super informative and I felt well taken care of by her and this business. Highly recommend.

Super tight

Dale was very professional and helpful. He offered services and items at additional cost but was not pushy in the instances I declined. While they didn't have an official military discount, they do waive late fees and promise not to auction off the belongings of Active Duty service members.

Dale, was most helpful in my experience of obtaining a storage unit. Courteous, informative, and took less than 30 minutes! Thank you Dale :)

I had great service...was in n out very quickly Mr Dale was very polite and very imformative..

I was very satisfied with my service, thank you dale.

Dale was very nice and helpful enjoyed my experience.

Very helpful staff!

Dale was Very nice and informative great service.

I highly recommend this property. Malika was very friendly and professional, she explained everything to me in detail. She made me feel like my items would be safe and secure. Property was also clean and well maintained.

This is a splendid property and I had the most fun anyone could have dealing with Storage. Malika is tops

The girl that works here in the office is great! Very accommodating & makes the experience a positive one with this company!

if you get on Hard Times they are real quick to put your name in the paper for auction and if it does go to auction and it gets auctioned off and it doesn't meet the bill you are still responsible for what is left after you lost everything

Malika is great

Malika is always a great help everytime i come in store. She has a great work attitude and is very pleasant

This facility and its staff have been more than helpful during my times of need. They were very kind and super fast when generating my lease. I have stored here multiple times over the last few years due to travel/deployments while serving Active Duty. I would definitely recommend Public Storage on Roosevelt Blvd. to anyone needing a unit. You simply can’t beat their prices!

Are these climate controlled

I had an awesome experience here. Liz took wonderful care of me! I got the right size unit and she took me to the storage unit and made sure it was what i expected. It was very clean - move-in ready! If you need a storage unit in this area, I would recommend this facility. Liz is professional, knowledgeable and easy to work with. What a pleasure! Thank you Liz!

Dale did a great job he will take care if you

Malika was very friendly and extremely knowledgeable. She made the experience very easy and understading. The property look inviting and very well maintained.

We rented a storage space today and Dale was extremely helpful. Great customer service!

Milika was great have best price and very informative on many options available for military and families ...highly recommended..

Malika have great customer service and she is awesome

I came to get prices on a storage and Malika help me with every question i had she has great customer service

Rented a unit from them over the weekend. This is the second time I've rented from them in the last 2 or 3 years and I've had nothing but good experiences. I dealt with Elizabeth this time and she was excellent. Very professional and obviously knew the entire rental process by heart, so it was quick and painless.

I would like to say that after speaking with Jalena over the phone and meeting her in person, she made me feel confident that I chose the right facility. On the day I decided to sign my contract, I met Elizabeth and Jacobi. I was warmly welcomed and they laughed at my family stories. They carefully explained the contract and insurance information thoroughly and even offered the other items that I may or may not need during the use of the facility. I appreciate the fact that I felt like a very important customer to them even though I'm not their only customer. Thanks for everything.

Jacobi was great

Good customer service

Elizabeth and the staff was great. True professionals. Very accommodating and customer service oriented. Thanks Elizabeth!!!

Best place for auction self storage The manager Elizabeth she so friendly and kind

Excellent. Everyone was very helpful and cheerful. 5 star service

This is the best place in town. Super nice.

Dale does a great job of explaining the paperwork, and what public storage is all about.Quality storage units!

Dale was outstanding. Very polite, got me in and out quickly . Great experience. Customer service at it's best. Don't see that often nowadays.

Great service at this location, Dale was very kind and informative with everything.

Dale was so great and fast love it great workers clean big spaces great price

Very nice storage facility convenient location and good security. Business manager is very friendly and helpful. Overall very satisfied with this facility. :)

Nice clean property, I know my belongings are safe here, and Elizabeth and Dale are great.

I really like that I can go to any property and take care of my bill. Stopped at this location and Elizabeth was very pleasant and professional. Thank you

I've been really happy with my experience here. The property is nice and clean, and quite safe. I've never had any problems. Elizabeth and Dale are so friendly and helpful. It's been a pleasure using this facility for my storage needs, and would recommend this location very highly to anyone!

Fast and easy. Dale was very helpful and hospitable. I would recommend storage here to anyone.

I loved the professionalism and great service provided by Elizabeth. I would definitely recommend to others.

5 stars for dale he was polite,give me all infor. an explain to me about everything i need an wanted to know about my parking storage. Thanks Dale for all you help Piscilla Williams

Dale was fast, friendly, and explained and answered any questions I asked him

Absolutely amazing experience! Thank you Dale! And Elizabeth!

Today I am joyed my experience at Public storage mr. Dale was so professional

The worst. Called four days ahead of time for a RV spot. Pulled my trailer over to the spot and couldn't get to it do to over grown trees hanging down threw narrow passage ways to the back where they have the"Rv" spots. Worst part is they are charging me a cancellation fee even though I only had the paper work signed for an hour and couldn't even get to the spot. District manager told me it was my fault for not measuring the over hanging Trees. Don't waste Your time!! go down the street to Atlantic Storage.

Awesome CS!

Elizabeth was so professional in explaining the unit my husband and I rented and answered all the questions that we had with a smile on her face..would deffinitley recommend this sight to all my military families....thanks for taking the time with us and being so patient..

Elizabeth was very kind and helpful with the question I had very friendly and efficient

Elizabeth and Dale have outstanding customer service! They also keep the property immaculate! I will certainly be referring this storage place to all of my friends and family!

Spoke with Elizabeth today and she was AWESOME! They were friendly, knowledgeable, helpful, and she gave good advice. She knows her rental units and the products they offer. Will be renting with them.

I got a unit right away and Dale was extremely helpful. The place is always clean and well-kept.

Dale from public storage is super helpful. Thanks for everything. I would rate more stars if it let me.

Pleasant and quick!

This facility is clean, secure, and the staff has the utmost professionalism. I rented a unit, and Dale reviewed every aspect of the lease with me. A+ facility and A+ staff.

Elizabeth is wonderful and professional. Nice property and clean

The property is nice and clean and Elizabeth was great!

Went in to ask a few questions, all were answered professionally. Elizabeth got me in the unit I wanted in just minutes! Great Holiday price as well! Elizabeth was very helpful and knew what she was doing. I would recommend this pubic storage facility to anyone. Get it now while the price is right!

I worked with Dale. He is efficient, professional, helpful, and knowledgeable. The property is clean and secure.

Awesome experience here at Public Storage, Ivanna made everything very clear for my first time storing. Thank you!

Friendly personnel. Clear territory. Well-organized.

Positive company morale and recognition for job well done. I'm still a customer at this location. Great customer service!! I want to say thank you again to Ivanna . Ivanna loves her job and people who she works with. Thank you

I met with Dale on site and couldn't have asked for a more pleasant, thorough and professional experience in getting a storage unit. He went so far as to look at other locations and find me the best deal for what I was looking for. If only there were more Dale's in the world we would all be better for it. Very respectful and polite. I highly recommend Public Storage on behalf of the customer service I received.

No hastle getting out of contract ivana was very helpful!

Nice service and good employee in there

Recently rented a space and Ivanna was most helpful on such short notice. I was just down the street getting a prescription filled and while waiting was making a reservation for a space. I left the pharmacy just as I was finishing my space reservation and was at the storage place in about 5 minutes. Ivanna was all set with a list of spaces and we went to look at them. It was all very quick. Probably no more than 30 minutes from making the reservation to completing the rental agreement. Later that week Elizabeth left a nice phone message and Steve stopped by while I was at my space and asked how everything was going. All really pleasant people to interact with. I am glad I rented a space there.

Brenda was very nice and helpful

Very excellent

Very friendly so far.

nice , no issues . easy move in , the one in Orange park is convenient you have various ways to manage your account .

very friendly service. Brenda made my move very smooth. Thank you. Will recommend

Thank you to Ivanna for such great customer service.

Great experience and staff!

They are very friendly. They offered extra supplies and a discount. The place is neat and clean. ❤

Sent my wife to rent a unit at your facility, and she was home within a hour. Ivanna was fast, efficient, and friendly. Definitely will recommend.

THANK YOU IVANNA!!! Such a honor and pleasure to meet you! May I say your Professionalism, Kindness and your Friendliness is OUTSTANDING! Thank You So Much for providing a storage unit for my oldest daughter! The process was so easy because of you made it easy! You Care for your Customers! THANK YOU!!! Keep Smiling :) Joey LaFata

Thank you Kerri for all your help! We were new to the area and you were such a help to us. Your outstanding customer service reassured us we made the right decision with our belongings. Thats for pointing us in the right direction with our rental home search! Thanks again Kerri Larry and Olivia

Great services

Service was great but a little slow. Maybe need a chair in the lobby. Went again today and the service was a lot better!! 5 stars again!

I just wanted to give a special thank you to Ivanna for she explained how her public storage facility was having a move-in special and she took time from her busy schedule to show me the unit size that I properly estimate whether it could contain the contents of my moving trailer. She was able to put us in the perfect size unit to accommodate my needs. Special thanks to Ivanna for helping me on August 26, 2014. Regards Frederick Braren

Was great no issues, easy set up easy close out.

Louise did a fantastic job getting me set up. She was very efficient and so helpful.

Loved it

Nice place

Louise was very helpful. Excellent experience all around.

Louise was amazing. Very sociable and helpful!

Louise was very friendly and helpful. Public storage has great customer service and good prices too.

Im currently a customer at this location, and have been since Jan. 2013. I have NEVER not once had an issue. Call it luck? I call it GREAT customer service, Great Value and Great Security. The staff there are all nice. I have had the pleasure of dealing with everyone and I have not once had an issue. They are all very courteous and respectful. Id recommend this business and location to everyone I know. Ive been there for 15 months, that should tell you how great this place is

Louise is great. Very friendly.

Louise is super nice and friendly... The facility is very neat and clean... Outstanding service is provide by the staff... Highly recommend...

I remember when I first came across this Public Storage unit. It was very convenient to where I was moving from and to; so its location was perfect. I began a customer at the most perfect time too! They were running a move in special and I've been there ever since. My very first customer interaction was with a lady named Louise, who answered the phone that day. I explained my situation, told her I was on a tight budget but needed to move ASAP. My biggest concern was being able to access my unit during the evening (which is when we would be moving all the heavy furniture), the Men didn't get off of work until 6pm; and the gates would be down by then. But Mrs. Louise made everything possible. She was very helpful, informative, she assured me that we'd find a storage unit that'd fit my budget and all my property. And we did. She had a folder with photos to show me how different used were packed, which definitely helped mentally prepare me for packing the unit properly. I felt I found a really great place to store my property!! Mrs. Louise always shows the utmost respect for everyone who comes through those doors, she's so kind and polite on the phone; she's friendly, smiling; she clearly loves what she does and she truly does care for everyone who rents space. I would highly recommend THIS Public Storage to anyone looking for a storage space. The location is easy to find, clean, the employees are very helpful, professional, nice and polite. These people go above and beyond ANY storage company I have EVER seen or rented from!! I really appreciate the efforts Mrs. Louise puts forth. I know eventually I'll be ready to move out of my unit & into my new home; but IF ever I need a place to store my property again; Public Storage on Roosevelt Blvd will be the ONLY place I'll go!! 5.5 stars!!

Louise is possibly one of the most competent employees I have ever come across. She enjoys what she does and is very good at it. I have delt with a lot of storage facilities and this is by far my best overall experience.

Louise was very friendly and helpful!

Great customer service

Everytime I visit this facility, the manager, Louise, is friendly and helpful. She is knowledgeable about Public Storage policies and procedures and is very professional in her contact with customers. This Public Storage facility is well managed by an easy going, competent manager who makes it seem like her only job is to make your life easier.

Excellent service. The manager was very hospitable and accommodating.