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Public Storage Self-Storage Units at 12704 S US Highway 41, Gibsonton, FL
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 75/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 75/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 132/mo
Parking 12'x30'- Uncovered parking
$ 132 /mo $ 164Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 153/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 153 /mo $ 191Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 176/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 176 /mo $ 220Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 186/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 186 /mo $ 232Best Price Label+ one-time $29 admin fee
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12'x40'Online only price$ 190/mo
Parking 12'x40'- Covered parking
$ 190 /mo $ 237Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 190/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 190 /mo $ 238Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 232/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 232 /mo $ 290Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 232/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 232 /mo $ 290Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 265/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 265 /mo $ 331Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 298/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 298 /mo $ 372Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 330/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 330 /mo $ 412Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 330/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 330 /mo $ 412Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 370/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 370 /mo $ 462Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 430/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 430 /mo $ 538Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 441/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 441 /mo $ 551Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 441/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 441 /mo $ 551Best Price Label+ one-time $29 admin fee
Self-Storage Near Gibsonton
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 869)
Taylor and Clyde were very helpful. I highly recommend this facility.
Clyde & Taylor were very helpful
Taylor and Clyde were very helpful, highly recommend this facility.
Taylor and Angie are great. Thank you for the pleasant service
Angie, Steve, Taylor and Sierra very helpful. I am a return customer and the I come back is because of the excellent customer service.
Taylor was amazing! I had a lot of questions and she answered them all efficiently and kindly! Thank you for all your help Taylor!
Taylor is great and she helped me out so much.
Taylor helped me find the right storage and it was the perfect size for me. I appreciate the help.
Great experience! Super easy!!! Highly recommended! Sierra was fantastic!!!
Excellent service
To and Taylor were great to work with. Both very helpful!
Sierra was absolutely amazing. Super friendly, knowledgeable and made the entire storage process easy and quick.
Taylor and Linda were fabulous, customer service is outstanding. Highly recommend.
Taylor was awesome to deal with!! Got a second unit, Linda was very helpful and great to work with!!
I just wanted to thank Public Storage for all they did in their efforts to keep people and their property safe by locking down the gates during the most recent hurricane. I've been storing at this facility for over 10 years and have been completely satisfied with the professional and courteous customer service that I have received. Thank you again, Public Storage.
Linda was awesome and very helpful. I highly recommend this parking/storage.
Awesome
I've been at Public Storage ( actually was a diferent company that was bought out by public storage) for over 10 years. Always have had auto payment. Now they are still doing autopayment and my credit card shows that , but they send me text messages telling me I'm late in payment. Beware, there is no way to contact them via text or email. Nothing on their website other than a auto-bot chat session which is worthless. Also don't pick up the phone so no communications at all. .
Public Storage makes bad decisions that affect their customers. They closed the facility with only a few hours notice due to the hurricane arriving in 3 days
The next day, the weather was calm, no rain and no wind.
There were at least a dozen customers that showed up to remove their vehicles so they would not sustain damage
The manage was in the parking lot, was very rude, would not open the gate and then left.
All stores were open, all gas stations were open, nothing had closed except Public Storage
What kind of person would do that.
What kind of company would do that
They are affecting the lives of many people and possible damages to their vehicles from the on coming flood and did not care.
Linda was an awesome lady, very helpful and super polite ❤️
Taylor was excellent,service was great!
Sierra and Linda are wonderful,
From my first time visiting the location to the actual day we accessed the storage unit.
They are very accommodating and managed to secure us a better storage unit compared to what We booked online.
They make us feel safe leaving our belonging to the storage unit.
The storage itself is well maintained and safe.
Highly recommend it!
Thank you Sam for being helpful and caring for getting r Storage today
Taylor was very helpful in helping us to rent our space, highly recommend this facility.
Jeff was great
Went with my son. Needed prices , very attentive in answering all questions we were asking... Thank you so much for all your help. It is quite nice when you're old and get respect with all I asked...
Linda did a wonderful job, she stayed late after my first appointment fell through and I could not make it, she was very helpful and provided all the information I needed and answered all the questions I had. 100/10 absolutely would recommend service to friends and family. Thanks Linda!
Taylor, Yaritza and Jeff were great and helpful!
Taylor and Jeff were outstanding in customer service.
What a blessing Linda and Sierra has been today. I appreciate your great customer service. I can’t wait to see you again.
Yaritza and Taylor had excellent service , we're very friendly and helpful
Gibsonton, FL 12704 US Hwy41
People are pigs. The tenant next to me had a hidden garbage can full over left over fast food. You could not see it from the parking lot.
The Rats and Cockroaches got into the food. It was disgusting.
I complained, management was not aware, came right out to see and called the tenant immediately, he did not respond.
Public Storage employee, Taylor took it upon herself to clean up the horrible mess.
Taylor went above and beyond the call of duty to rectify the issue, clean the property, and make me a very, very appreciative tenant.
Thank you so muchTaylor!
Can’t complain, the parking lot is gated and the app to open the gate works well. The price is good in comparison to other storage facilities and booking it was super easy online.
Ro was amazing and extremely helpful. I had a great experience and received excellent customer service . She definitely deserves a raise! Very knowledgeable and friendly as well. Storage facilities should hire more people like her!
On behalf Maria Lewis this review is for Linda, Prop Mgr at the Gibsonton Public Storage in Ruskin, FL was absolutely superb in our dealings this morning. She was very professional, knowledgeable & helpful in determining our unit needs. Kudos to her on a job well done.
She was very helpful.
Sierra was awesome, she walked me through the rates that fit my buget, took time to show me the spaces and most of all was kind, well versed and professional - i highly recommend using this Gibsonton location.
Taylor always give me 5 star service
Staff is okay. Customer rest rooms lack basics like hand soap or sanitizer and towels of any kind. The two water fountains for customer use are inoperative and of no use to get a drink on a hot day.
Linda and sierra were really helpful.. Thanks again Ladies
Awesome customer service. Very informative. Thank you Linda and Sierra.
EXELENTE CÉRVICO UN PERSONAL DIVINO GRACIAS Y BENDICIONES Linda and Taylor
Easy access, clean
Taylor was outstanding and went above and beyond to help rectify a very difficult situation I presented her with and she even stayed late to assist me. I am so grateful for her willingness to assist definitely 5 star employee.
Taylor and Linda run a very clean and organized property. Highly recommend this facility.
Taylor was such a BIG HELP...TY SO MUCH
The ladies at Public Storage-Gibsonton, Linda & Taylor, were absolutely amazing and so, so, so, helpful getting the perfect size storage unit for us and getting us a great rate! Awesome service and very friendly and understanding! Would definitely use this place again if needed.
Linda was AMAZING, super understanding and a great help. The ladies in that office are on it!
The experience at Public Storage Gibsonton was amazing while renting a new unit. The help I received from Ms Sierra was above beyond. I definitely recommend this location. Great job👍🏽
Ms Linda was really nice she well explain everything and well detailed
Taylor gives great customer service, highly recommend this facility.
Row and Linda are very helpful and knowledgeable to you storage needs. Sierra was awesome 👍🏾
The facility's Property Manager, Mary has been very kind and helpful! The spaces are clean and well lit, and easy to access. The hours are set to accommodate most any schedule. The location is very easy to access.
Ro helped me she very friendly an very professional
Taylor and Scott were amazing. Thanks for the help.
Thank you Taylor and Linda for all your help, highly recommend this facility. These ladies go above and beyond.
Taylor is an excellence host, age made everything so simple for me. Very knowledgeable. Linda was excellent as well. Very pleasant ladies.
Ro, was amazing today in making sure all of my needs were met! She did an incredible job explaining the rates and even walked me to see the storage unit! By far one of my best experiences with storage!
Taylor did a great job helping me get set up with my storage unit. She even stayed late.
Taylor did a fantastic job of walking us through the process to rent a space and access through the app. Made it easy and enjoyable to do business with Public Storage.
Had a great experience and received excellent customer service from Taylor. She definitely deserves a raise! Very knowledgeable and friendly as well. Storage facilities should hire more people like her!
Taylor was very nice and easy to communicate with. Thank you
Taylor was helpful 10/10
Taylor and Linda were very helpful. They assisted me with clearing up a technical issue. I highly recommend this facility. Great customer service.
Taylor at public storage in gibsonton was great. Explained everything well in detail. She was great and amazing service!!
Sierra assisted me today with opening a new account. She was professional, knowledgeable and in detail all information I needed to know. The storage itself, was clean and one felt secured. The unit was the exact size I was looking for and affordable even with their 40% off.
I would recommend public storage to anyone who is looking for one that is affordable.
Thanks Sierra for your service today.!
Ro and Sierra were so supportive the first day I secured my storage unit. Great staff, clean, and well secured facility. Thank you both for all your support.
Ro was very helpful and amazing
Thank you for your help !
Ro did a wonderful job great customer service
Linda did a great work helping me and explaining all the required details for the rental of my storage.
Victoria Provided me the best service ever. She was very nice and made me feel welcomed to me and my family.
Linda, Taylor and Victoria went above and beyond!! Excellent service.
Edit again, I wish I could rate 0*. Just got a call saying I can’t have more than one vehicle per parking spot even if the spot is 40ft long and both vehicle together are 33ft. After jacking their price 70% for that spot now they want me to get a second one. BTW, they have well over 50% vacancy on this “parking spot” and my guess they are trying to get to 100% vacancy. District manager probably failed maths
I always get awesome service from Linda and Taylor. Great price for good and secure facility close to home.
Edit: My original review was 5* and it was for SimplySelf Storage. Public Storage literally ruined this place by making it way too expensive for their location. They think by painting everything Orange (was blue before) is enough to justify 40% rate increase
I came in the office on a stormy afternoon rain was everywhere. After walking in and drying off my feet Ms.Taylor and Ms. Victoria greeted me with compassion and understanding for my urgent need of a storage these ladies looked at for me in the most way. And helped me find the perfect storage for my immediate needs. I’m so grateful for these ladies on such a gloomy day.
Sierra and Linda! Was a life saver they provided excellent service and made my life easier! What a Great team!
Sierra was fantastic! She provided 5 star service. Very nice friendly and knowledgeable. Clean property! Wil definitely recommend
Linda & Danyel were very helpful in getting my unit setup quickly
I want to thank personally Taylor and Victoria for always helping me when I had questions and concerns. Using public storage was never a hassle and the space was perfect for my things at a reasonable price. Thank you for your business and if I ever need y'all in the future y'all will be the only place I use for storaging anything.
Danyel and Victoria was very helpful
Taylor and Victoria were very helpful, professional and courteous. Highly recommend this facility, great customer service. Danyel popped in with her magnetic smile and made my day
Taylor was awesome! Great service and got a great parking space for a great price.
Taylor, Linda and Victoria are very knowledgeable and helpful, if you want good service, go see them!!
Victoria and Taylor are amazing at their job, go with them :) they are ##1 Go with them
Taylor and Victoria were very helpful.
Rachael, was very friendly, informative and easy to talk to. She gave every detail about the service that Public Storage offers, answered all questions that I asked and made me feel welcome.
Victoria and tailor made my moving process very easy.
Taylor and Rachel are amazing and we're very informative.
Rachel was amazing she guided me right to my storage when i didnt know where to go and made sure all of my needs were met!
Sierra & Taylor were the best today transferring my unit. And previously Taylor was amazing when she fixed a problem I had with access to the storage. They are always responsive and so pleasant to work with. So
Much better than my previous storage experience at a different company.
Ro was great! She was very pleasant and professional. She was also attentive and patient answering any questions or concerns I had.
Ro was an AMAZING HELP!! Extremely courteous, knowledgeable and friendly! I made a great choice here
I came in to sign some papers and Taylor was on lunch and stopped was she was doing just to help me out. She was extremely helpful and supper nice.
Taylor and Rachel are the best!!
Taylor and Rachel are very pleasant and helpful. Great atmosphere. Very clean and neat inside the leasing office. Two very nice professional ladies.
I’m updating my review because I’m back!!! This is my second time renting here and this company is lucky to have Sierra!!! She’s awesome and extremely helpful. Great customer service acumen. Highly recommended; just be sure to ask for Sierra and if she’s not there see Linda!!
Rachel’s customer service skills were very good and thorough. We also, liked that their staff showed awesome teamwork.
Ms Sierra ha sido muy amable y nos ha ayudado,
Sierra was great. I reserved a unit and received a call to confirm my reservation. Sierra was very courteous and made the rental process very easy.
Sierra was absolutely wonderful! Very helpful and patient. Thank you so much for the help.
Very nice managers and advocates they are very helpful wonderful experience.
Taylor, Danyel and Sierra were very helpful. Highly recommend
Taylor is AWESOME! She helped me with my gate access code! Great service!!!
Ro was amazing, super helpful and efficient in helping me finalize my rental for space. I regret not looking if a spot opened up with them sooner! Definitely happy to be leaving cubestorage. Thanks again Ro for being great with my daughter as well 💕
Linda is great!
Very nice storage facility, clean & pleasant. Lynda did our paperwork, great customer service. Highly recommend Public Storage!
Taylor and Daniel made me feel top tier, Very great people to be around cracking jokes they are Very understanding asking me questions trying to find the best options for me while explaining things. I would highly recommend coming in and talking to them. You won’t regret it!!
Daniel was very helpful and nice
Taylor and Randye ? were very polite and professional in my dealings with them and I would recommend them and this location.
Taylor and Danyel helped me with my move in today. They were very helpful, highly recommend this facility.
Had a great experience with Taylor at the Gibsonton FL location! Excellent customer service!
Mrs Taylor is best at public storage her personality is die for.. whenever you visit public storage ask for Mrs Taylor you will not regret🥰🥰🥰
Public storage unit has been so great and accommodating. Especially today with Taylor who was very helpful and welcoming. She has a great personality and always kept an eye out for us. Thank you.
Taylor was awesome she was honest and smart
Taylor was fantastic, she really knows her stuff.
Taylor was great! She was very helpful at the last minute, I appreciate the help!
Stopped in for some questions and Taylor was very helpful and happy to serve me. Nice clean and secure facility.
Linda has been very kind and attentive very good employee…..
Taylor and Celeste went above and beyond to ensure I rented the correct sized unit and helped me save money. I really appreciate how attentive and patient they were.
Taylor and Celeste were amazing to work with. They made this process so easy for me!
Taylor and Celeste provided an excellent service and very friendly. Will definitely recommend this location to friends and family.
Super nice and helpful love her Ro
Worked with Taylor and she was great and very helpful. I would highly recommend this place for storage. The customer service was great with any questions or concerns that I had. Thank you again Taylor!!!!
Ms. Taylor was fantastic
Taylor was awesome!! Great customer service!!
Thank you Taylor, I love you ❤️❤️❤️❤️
The lady working 4/30 at close is the most amazing attendant I've ever encountered. She was so kind and accomdating to me. I'm grateful to her I chose this facility.
Ro was amazing and such a help! Made the process very simple and easy, highly recommend their service!!!
Ro had Great customer service very thorough
Taylor helped us get a storage unit today and service was amazing! Would recommend her and this place!
Taylor, Ro, and Linda are awesome. Highly recommenced this location. Accessible, clean and this team is courteous and most helpful on site and on the phone.
Linda and Taylor have been absolutely awesome. We highly recommend them. They deserve a raise!!
Linda was very very helpful 😊😊😊
Linda was super helpful and a pleasure to work with
I was greeted by Ro and she was very knowledgeable, helpful and kind. My check-in experience was very good and she was very thorough. Thank you, Ro.
Taylor was awesome in helping me with my storage unit today!!!
Taylor eso el movimiento muy fácil, deben ver a este lugar lo recomiendo
Taylor was very helpful, highly recommend this facility
Taylor and Linda are exceptional!
Great customer service.
Ro was awesome 👌 thanks and great service
Great experience setting up my rental and getting me checked in.
Another commenter said that they believed the positive reviews must be fake. All I will say is, I don’t think they’re wrong. The company is “Simply Self Storage” their name on google (same address) is “Public Storage” which makes me wonder if they do this to ward off negative reviews by having people believe it’s a different company. (I’m assuming).
They have rats/rodents who chewed through some very important documents. My mother passed away when I was very young and some of the rarest Photos I have left of her were chewed through.
I filed an insurance claim for some of the other items damaged including the cost of having to move out of the storage unit and into a better place and was denied because they have a rodent clause that isn’t disclosed at time of purchase.
I would never recommend this facility.
Rent was almost due for my final month and I even asked if they would be willing to comp me that month for the damages.
The answer was no. Imagine having to pay an additional $300 for the destruction of your own property.
I took photos of the neglectful state of the storage units and will be submitting a news complaint.
I cannot be the only one.
Taylor was a great help getting me set up
Ms Taylor has excellent customer service skills and I was treated with the upmost respect.
Taylor is a rockstar. Totally dedicated to finding me the perfect storage solution for my boat. Public Storage is lucky to have her!
Great customer service from Ms Linda.
Taylor is outstanding dealing with customers and taking care of them . She is very thorough and polite.
Taylor was very professional,
helpful and made the process seamless. Highly recommend this location.
Thank you Taylor for all your help and big smiles, highly reccomend this facility
Ro was pleasant, knowledgeable, professional, and helpful. I was assisted with changing the card on file for monthly payment. Also, updated my contact info, reactivated auto billing, and installed/set up the app. Was very easy and I was treated with respect and kindness.
Ro was great with customer service. She was thorough and made my experience a breeze.
Ro helped me find the storage for my items, she was patient and kind and gave suggestions without feeling rushed! Thanks Ro!
Thank you Taylor, we really appreciate you.
Linda was so nice and very helpful in setting my account up, all the ladies there are really nice, ty Kim 😊
Taylor was great showed me around the location and helped me get set up.
Taylor was very helpful and pleasant to work with.
Taylor was awesome!! She’s always super friendly and knowledgeable about the facilities. I would highly recommend the site as well as the Taylor.
Taylor and Linda are the best. I super appreciate all their help.
Linda and Taylor are fantastic and very knowledgeable, Thank you so much for all your help.
Ro and Taylor were great
Taylor was very helpful, nice facility.
Miss Taylor , Miss Ro , Miss Linda are very accommodating . Great customer service , friendly and very knowledgeable . We highly recommend this Public storage area .. Excellent service ❤️❤️❤️
Taylor was great. Very helpful!!
Taylor and Linda were fabulous and helped me move to a larger space !
Taylor gave us great service
Taylor was a wonderful help with finding me a storage unit! Upbeat and informative! Thank you!
I absolutely appreciate everything you guys have helped me with.
Taylor is the best and so helpful
Taylor was extremely gracious and explained in detail how I could access everything online. She assisted with a smile and answered all of my questions. She is an asset to your company.
Taylor was vey knowledgeable about her property, took the time to show me all the options and gave me suggestions for the future to reduce my storage costs. Taylor was very polite and friendly, highly recommend this facility.
I just moved to the area and needed a climate controlled unit close to home. Taylor the manager was super helpful and very thorough explaining the contract. Super polite and friendly. Would definitely recommend this facility.
The moment I arrived I was greeted by
Taylor. They had just opened and we're getting settled in. Taylor quickly looked up my account so we could finish what I started online. I then was able to test my keypad access to ensure it worked. Once that was complete she got me my lock and then we visited the unit to ensure I knew where it was. Along the way she described where to pull up to and how to use the elevator. After inspecting my unit we returned to the office so I could get some boxes. Once again she was very helpful and even helped carry my stuff to the car.
Some of the best customer service I have seen in a while. I just wish all businesses could be so attentive to every customer.
If you need storage and want to make sure your stuff is safe and secure give them a try!
Taylor was very pleasant and professional, just a joy to work with. Highly recommend this facility.
The staff was extremely accommodating. Very professional and personable. Highly recommend this location. Please see Ro or Taylor, they are amazing!!
Linda is always so friendly and helpful. So patient and makes having storage here so much more enjoyable. And, Ro is great, as well. A wonderful addition to this team of friendly faces. Love these ladies personalities.
Linda made it super simple. 5 stars
Ro and Linda are the best. Thank you!
Ro helped me moved to a new space that is more convenient for me and truck. She made sure i had the access i needed to make my job easier. Taylor was very informative as well.
Taylor and Ro were very helpful, professional and courteous.
Crystal and Taylor was AMAZING ! Crystal helped me as soon as I came in. I am a first time storage renter who needed a storage space ASAP! She made the process sooo smooth! She also told me how to get more with the app. I am so happy I came to this location! I highly recommend this storage space if you ever need some extra space! :)
Ro and Linda are great
Taylor was very helpful, we will recommend to our friends.
Taylor was very helpful and ensured I chose the right size storage. Easy process thanks to her.
Taylor always has a smile on her face, easy to work with and very knowledgeable. Highly recommend this storage facility.
Taylor was very helpful at the gibsonton store and very knowledgeable great experience
Had a great experience in getting a storage locker. Taylor was great in showing me around lockers and very informative. RO was great in processing my contract. Very nice and informative in my experience. I would recommend this Gibsonton location to all friends and family.
Taylor is phenomenal!!! I moved to Public Storage from another storage facility. Public storage has exceeded my expectations. It is clean, smells good, and the staff is extremely helpful, friendly, and accommodating.
Thank you Public Storage!!! 😊
Taylor was Fantastic! Very Helpful!
Taylor and Linda were very helpful with my move in process
Very helpful, friendly and informative!!
I had great service! Thank you for all your help and security. Crystal and Glenda great help!
Linda was very helpful. Process was easy.
Linda was awesome. She is very knowledgeable and helpful.
Linda was amazing! She answered all of our questions and it was a fast process
Crystal fue quien me atendio con buena atencion me explico todo y realmente tiene buena atención al cliente
Ro went above and beyond for me today and help me out. I really appreciate her kindness. I also appreciate Taylor's assistance.
Ro & Taylor
Excellent and caring customer service.
Just wanted to take a moment to Thank! Taylor and her team for the outstanding customer service and support. They know how to treat and take care of Military Members as well as Veterans of all Branches.
Taylor and Ro was really helpful with me finding the right size storage and getting me the best rate. They were nice and very welcoming and warming made me feel at home. I appreciate what they have done for me and I’m excited to make this my home for my storage.
Ro was very nice and helpful. Very quick and speedy process
Taylor is friendly, courteous and great service
Taylor an Ro are amazing made the move in process very quick and stress free!!!
Ro & Taylor made my move-in process so simple and easy, come see them for great customer service.
Been a customer for a while. Always enjoy Taylor and Ro's big smile. Property always clean.
Ro and Taylor went above and beyond to ensure I got what I needed; highly recommend!!
Taylor and Ro were so helpful, highly recommend.
Taylor give me great service she is great
Best customer service experience ever from Mike Linda and Ro…. Best team ever
Ro helped me today and was very good.
Mike was very helpful full showed us the storage units and helped complete registration in a quick. He also gave lots of useful information and gave advice storage tips
Mike in Taylor were very helpful with everything,
I recommend this place to anyone!
Linda and Taylor were so helpful, quality customer service at its best!!
Taylor ella es amable y ofrece muy buen servicio
Customer seevice is absolutely amazing with this facility!!! Taylor and Mike are friendly and helpful and will take care of all your needs! The facility is secured well lit and is very clean. I have been with this facility for 7 years and even changing ownership I will stay with them thanks to the amazing customer service and Mrs Taylor!!! Also can not forget Mrs Ro that woman is a blessing in disguise and will go beyond her duties to help you in any way she can!!! ❤️❤️❤️
Awesome customer service Ro, Mike and Taylor
Taylor great service very nice
Taylor esa very no equipo en Hotmail With My Rental
My experience with Taylor was awesome. Her customer service was excellent. She was so helpful. Highly recommend this location. Taylor thank you for your service.
Taylor was extremely helpful in our transfer of units and found us the perfect unit
Taylor is amazing! She is absolutely incredible person who took her time and showed different units with a smile on face. Her energy is so infectious, I found myself smiling just like her. She was so detailed and so sweet with answering all my questions. She even gave great advice along the way! Pubic Storage Gibsonton you have a Jewel❤️
Excelente Custumer Service made by Linda
Taylor was very helpful and friendly. Answered all my questions.
Taylor made it easy!!!!
The staff at this location is great but the policies of this company are truly pathetic. There is absolutely no customer appreciation. I had to pay a full month’s storage ($341) for 1 day’s storage. No grace period. They’re all about the money.
A very pleasant check-in experience everything went smooth facility is nice and clean looking forward to staying here.
Linda and Taylor were both fantastic to deal with!!
Linda was very helpful !
Taylor was super helpful and made it so easy & quick! Very friendly & efficient, knowledgeable person.
Taylor was super helpful and friendly!! Highly recommend
Taylor great customer service
Awesome experience, thank you Taylor!
Taylor was awesome in helping me get set up. The process took less than 15 minutes, and she answered every question I had. She was so sweet to my daughter who was with me and even went so far as to give her a stuffed animal! - JD
Taylor was awesome! She was able to switch my storage unit to an inside until with no notice! She was definitely a rockstar!
Linda is great. Very personable and helpful.
Great experience, really great help from the manager Taylor. She went above and beyond to make sure I had the best experience possible when deciding which storage to choose. Thank you so much Taylor excellent customer service. Answered all my questions too lol.
Taylor helped me with my rental, quick and easy.
Taylor and Linda were very helpful.
Taylor was so refreshing, she helped me with the ease of syrup running off pancakes!!
Highly recommend, go see Taylor for a smile
Ms Tylor was awesome, very helpful and would recommend any family or friend to her
Taylor at the Gibsonton location is always so efficient and pleasant!
Taylor was great! Helped me out getting storage unit. Highly recommended.
I was here when Public Storage took over and I am pleased with the results. Some upgrades to security has happen and Taylor is great to work with. Recommend using this facility.
Taylor did great in assisting me she was amazing 10/10 recommend thanks Taylor!!
I'd like to give a shout out to Linda for helping us solve a problem and being so pleasant. She made what could have been difficult easy, So far we like the changes Public Storage changes
It was great to work with both managers there was awesome I will come back at all time.
Linda was Efficient, quick, and seamless!
It was a pleasure working with the public storage team, especially Linda. She was very helpful and professional. She got me in and out fast. I would definitely recommend public storage.
Linda was great
UPDATE:
October 2023 - the 5-star Rating is for Taylor, NOT Public Storage
Since Public Storage bought out Simply Self Storage, it’s been nothing but frustrating. There are NO STORE HOURS posted anywhere and the office is always understaffed.
I still love Taylor - she’s an employee they’d do well to keep - Great customer Service, always friendly, quick, experienced, understanding, and goes above and beyond!
BUT the company makes me want to leave - I grew up in Germany, where this type of abysmal company customer service is not unusual, but for the US, this is unheard of!
Working in Real Estate and keeping inventory in my storage unit, if I can’t access my unit and have NO WAY of getting a hold of a live person let alone any way of knowing what time the office may be open, that is just bad business.
No, thank you!
August 2022
I recently reserved a unit and Taylor reached out the very next day for me to check it out in person and help me set everything up.
I met with Brandon, who showed me the unit and handled all the paperwork. It was super easy and both Brandon and Taylor always have a smile on their face, are friendly and knowledgeable!
Just today I was in and there was a light not working, so I stopped in the office to let them know and they immediately went to fix it.
Thank you for always providing excellent service!
Taylor was very helpful with the change over to public storage, great nails! amazing personality
Treated us like family.
Taylor was AWESOME! I had issues downloading the app and Taylor helped me do it all! She showed me everything I needed! She brightened my day!!!
Taylor and Linda made everything so awesome with all the stuff they have
Linda was very helpful and kind.
Taylor was very helpful
Taylor and Linda are very helpful and great to work with. Love the new Bluetooth gate access!
Taylor and Linda are highly recommend very friendly thank you so much
Taylor was very helpful and got the gate opener using my phone functioning in no time.
After being there a few months, went back on 10/01/2023 and roaches were everywhere. Typically roaches run, these roaches just looked at me like nothing..!!! I’ll add pictures when i go back and take pictures of my stuff for insurance purposes….
Taylor was very nice. Very helpful! Highly recommend.
Taylor was a pleasure to work with setting up my account. Even though she was working out of her little box container office outside. Lol 😆
Linda (Gibsonton) was quite patient and helpful. Also, the storage is clean.
Taylor did a great job helped me transition to the new company. Very helpful but very by the book
Thank you Linda for helping us with our rental unit and being honest and forthcoming about rates :)
Taylor was great, very helpful and great customer service!
Taylor was awesome in helping with me getting a storage set up very helpful.
Taylor and you guys are great
Taylor Always very professional and provides outstanding personal customer service!
Taylor was great in helping me out with the transition to PS!
Taylor was amazing!!!! She helped me navigate everything and showed me exactly where my unit was! She was so helpful!!!! The place is super clean!
Taylor was exceptional with my service today. She was professional and courteous and answered all my questions. I will definitely tell my family and friends about Public Storage and Taylor.
Taylor was very helpful, I waited in line as she helped the customer in front of me, the woman had a lot of questions and Taylor treated her like a queen, very patient.I was treated very professionally as well. Thank you for you excellent customer service Taylor. She's a keeper, Public Storage!
Had some questions about my billing. Called the new owner's customer support and was treated poorly. Called the Gibsonton location where my unit was and spoke to Taylor. Not only did she answer all of my questions. She was very professional and eager to help.
Taylor was very helpful, professional and courteous, making my visit successful and a pleasant experience.
Linda and Taylor were great help to get me get my storage unit!
Brian and Taylor was very helpful with getting us a parking storage. Letting us choose our own spot. Highly recommended!
Taylor was very helpful and always has a sense of humor. Highly recommend.
I have used the facility at 12704 S Tamiami Trail, 12704 US Hwy 41 S, Gibsonton, FL 33534 for a while now, and find it a great place for storage. I normally talk to Taylor - who is very knowledgeable, dedicated and friendly. I find the facility clean, easy to maneuver thru with a big truck, RV or trailer, and has ample, layered security.
Taylor fix my problem in a timely manner I recommend renting from this place she's awesome!!!!!!!!
I recently stored my RV at Public Storage, and I couldn't be happier with the experience especially from Linda and Taylor! From the moment I contacted them to inquire about their RV storage options, their staff was incredibly helpful and friendly.
The facility itself is well-maintained and secure, giving me peace of mind knowing that my RV is in good hands. The storage units are spacious and clean, providing ample space for my RV and additional belongings.
What impressed me the most was the exceptional customer service I received. The staff went above and beyond to accommodate my needs and answer any questions I had. They were always available and willing to assist, making the entire process smooth and hassle-free.
Additionally, the pricing at Public Storage is competitive and reasonable, especially considering the quality of service and security they provide. I appreciate that they offer flexible payment options and convenient access hours, allowing me to easily retrieve my RV whenever I need it.
Overall, I highly recommend Public Storage for RV storage. Their professionalism, excellent customer service, and secure facility make them the top choice for anyone looking to store their RV. I will definitely continue using their services in the future.
Thank you, Public Storage, for providing such a positive storage experience for my RV!
Linda and Taylor are fabulous!!! Very helpful, very congenial, and best of all they know what they're doing.
Linda and Tayler were great. Good experience with them.
Helpful gals. Taylor And Linda.
Transfered our space for us.
Taylor and Linda are very helpful.
Taylor really helped me out, highly recommend.
Phones never answered, called multiple of times left messages only for someone to return your call days later. Unable to receive a refund after booking online & never moved into unit. If you need something in a hurry I would suggest looking elsewhere.
Taylor and Lupe were great easy move in process, highly recommend.
Taylor & Lupe at Public Storage, Gibsonton were very helpful and responsive to my requests today. Great efforts on their part.
Taylor was very helpful in the office, highly recommended
Taylor was very helpful with my transition to public storage. Highley recommended.
Taylor was so awesome !! Love her
Fantastic service, great place to store your RV!!
Taylor assisted me with transitioning over to Public Storage seamlessly; highly recommend.
Taylor and Lupe assisted with contract transition and pricing in person in the office, made it simple - thx!
Taylor and Lupe rock the house. Always helpful and very professional. Any questions are always addressed no problem. I highly recommend this location.
I love the energy the reception crew gave when we arrived. They were very upbeat an thorough with the details.
Taylor and Lupe were willing able to assist me with all my needs.
Mayoshe
Thank you Taylor and Lupe for transitioning us to Public Storage so seamlessly
Taylor and Lupe bring customer service to a whole other level!
Can not say enough nice things about Taylor and her crew!!! They are the best ever!! So sweet and kind and helpful!!!
Taylor and her crew are the absolute best!!!!! They got us right in and made sure it was totally convenient and easy!! We love them!!
Shout out to Taylor! Thanks for working through a couple tech glitches to get my account properly established. Not only did you treat me well, but I noticed how warm you treated the couple in front of me. Its very refreshing to see the human element in customer service, you just don't see it often enough these days. Thanks!
My experience with Linda was very perfectional and very helpful I was very happy with her service and I hope you have more people like her, Thanks Linda
Nice friendly staff. Shout out to Lupe, Taylor for all their help and kindness.
Worked with Taylor this afternoon to set up the new lease and she was wonderful and very helpful! Walked me through the lease and showed me how to open the gate automatically. I appreciate good customer service and she nailed it! Thanks Taylor!
Wow, let me tell you, my experience with Linda the self storage representative was absolutely incredible! She made the whole process so smooth, quick, and filled with valuable information. From the moment I got on the call, she greeted me & had a genuine desire to assist me. She patiently listened to all my storage needs and provided me with the most helpful insights to make the best decision.Linda took the time to explain every little detail about each one.She answered all my questions with such clarity and made sure I fully understood everything before moving forward.Thanks to their expertise and attention to detail, I felt completely confident in my choice of storage unit.All in all, I can't recommend Linda enough. Linda’s exceptional customer service, knowledge, and attention to detail made my storage journey an absolute breeze. If you're looking for a seamless, quick, and informative experience, don't hesitate to reach out to them. Trust me, you won't be disappointed!
⭐⭐⭐⭐⭐
Linda was awesome 😄! I had a seamless, fast, and super informative experience with the Simply Self Storage Facility. Highly recommend! ⭐⭐⭐⭐⭐
Great people, great service. Very easy signup and a great facility.
I ran into some issues with my reservation and after a few phone calls to simply self storage. Taylor, Linda and Justin were able to help us out with our storage unit needs. If anyone needs an awesome storage unit facility and great staff, this is definitely the place for you. Hurry up and get your storage unit before they are sold out. All you snow birds out there about to travel south for the winter, better start thinking about a good storage place for your RV and belongings.
Thank you so much!!
I have been a customer for over 2 years now. I recently needed to upgrade to a larger unit. It was a last minute move. I had alot of questions and requests.
The manager was awesome. She walked with me to an available unit and gave me suggestions on how to pack the unit to maximize my space. She literally went above and beyond to ensure I had the most space for the best price. Staff is just as knowledgeable and helpful. Also, property stays clean.
Friendly staff, reasonable price, well kept and secure.
Taylor, Linda and Justin were amazing, they were incredible at giving me options and best solution to park my new boat. Happy with the service I received. It's people like them that exemplify customer service!!
We are returning customers and won’t go anywhere else. Ms. Collete is always courteous and kind and we appreciate the amenities this facility has.
Very nice atmosphere, very clean. Lupe was very helpful, friendly and polite. And all the employees were very friendly and very welcoming.
Linda & Justin were both amazing. The service was fast and as advertised online. The unit and site are clean and well maintained.
Linda and Justin were great. Such a smooth experience.
The Good.
Going through the rental process with Justin was a breeze, he explained everything very well. We got a 10x20 drive up.
I also purchased a lock and he had it ready for me on my first visit inside the unit, with package already opened, which was nice.
Pricing was good and the free full month is great.
Nice location, out of the way of all the hustle, and easy to get in and out.
The Not So Good
The demo unit he showed us looked very new and clean. I assume it was one of the newer units, which was right behind the office.
The unit we were given must have been one of the originally built units, I assume. It looked to have a lot more wear, and upon my initial visit the floor was really dirty. I brought my blower on the second visit, before I put anything in, and blew all the dirt out.
There was several pieces of broken glass outside our unit, which we removed. Luckily no flat tires.
On my first visit there was a terrible smell of sewage, or a horse farm, I couldn't tell which, but it was really bad. On my second visit, a Saturday afternoon, I did not smell that smell again.
Linda is the best.She knew exactly what I was looking for .Thank you!!!
Ms. Taylor was great!!!!!! She made us feel very welcomed.
Linda was absolutely amazing with helping me pick a unit and showing them as well. Really appreciate your patience
Linda and Taylor were very helpful and knowledgable. Clean facility and great staff.
Perfect design for our storage needs! Very satisfied customer. We are excited to get to know the company!
Absolutely amazing and so helpful. I was having a hard time with my gate code and they made it super easy to ask for help and was so ready to help me with whatever I needed. I have used this storage unit before and it’s always a easy process to get a unit.
Taylor was fantastic! She gave us a full tour of the property, was super informative, and had great professionalism and a good attitude
Taylor was a great help!
The units were very clean and the pricing was in line with other sites. The staff was extremely friendly and knowledgeable. Good place!
Linda was awesome getting my storage needs met
Great for RV storage!
Simply Self Storage is fast, efficient and very helpful. Juatin was wonderful! We were able to get a storage space that we needed in less than 30 minutes.
Nice storage place. Always clean.
Great service at Gibsonton Simply self storage, I highly recommend 👌
Arrived, was greeted with a smile. Showed me my storage and processed everything so fast and easy. Taylor was friendly and informative.
Amazing customer service. Very knowledgeable. Taylor and Justin was very prompt, friendly and helpful with me. I went to other storages and came right back to this storage not only because of the best price but how nice and helpful they were with me. Thank you guys 😊
Linda in the office was extremely helpful and so very pleasant. A simple process
I would have given them 5 stars,but the way they do their pricing is crazy. One day, it is one price, and not even 24 hours later, the price goes up all most 100. When you go in, they tell you their prices go up and down depending on the day.
So if you get a good price, you might want to lock it in
Linda and Justin were very helpful.
Linda was very pleasant and helpful. Our 2 yr rental here has been great.
Thanks for all your help! Taylor and Linda
Linda and Taylor are angels in this store. They both have helped us tremendously and we are thrilled with their excellence customer service. Thank you both.
Taylor was simply great to work with. She went above and beyond to make sure I had the proper space for my needs in the most convenient location, making things easy for me and my wife's move. Besides being professional, she was just fun to work with and I highly recommend Simply Self Storage and Taylor especially at the Gibsonton location!
Justin was very professional and helpful thank you 😁
Taylor was very helpful answer all my questions very patience with me thank you
Mrs.Taylor and Miss Linda are absolutely joyful and very helpful. If you like a great and safe storage this is the place for you’ve storage needs.
Fantastic smooth transaction process was super simple hats off to the salesman
Linda and Taylor were awesome! They took care of us and our storage needs. Very knowledgeable and super friendly. Highly recommend!
Taylor was amazing she helped my family and I get situated with our storage unit and was extremely friendly and kind. This place is extremely safe/ secured! Would recommend to others!
Today services was extraordinary by Brandon in Gibsonton. Linda was very helpful, professional, and reliable. I will recommend Simply Self Storage 100% for all your storage needs.
Highly recommend. We looked at several places in this area for long term storage. Simply storage had the best monthly rate - with a special 1/2 off the first two months. Justin was super helpful, professional and friendly.
Justin 👍🏻👍🏻👍🏻👍🏻
Taylor and Justin were so patient while trying to figure out why my cards weren't working, and helped me get things figured out. Would recommend!
Thank you Justin & Taylor. Great job today. They both went above and beyond to get me the best unit for my needs.
I was at home in a frenzy looking for a storage unit. I've always been against using an indoor unit because it looked to be more work just having one. We found simply storage online and were heavily considering it. We made the reservation just to hold the spot in case we couldn't find anything else. As quick as I made the reservation I immediately wanted to cancel because of it being indoors, but before I could even get my fingers to type cancel, I got a phone call from the manager Taylor about my reservation. She literally called me 45 seconds after I reserved. I knew instantly I'd made the right decision. She called and offered me to view the location prior to renting it and she was very flexible with my schedule on such last minute notice. When we arrived we were greeted by Justin who gave us a tour. I was amazed at the space, loafing dock with carts for your belongings, elevators automatic doors and wide walking space. It's so clean and neat. It even came with a heavy duty lock. And they have security. I'll never rent an outdoor storage unit again and I'll continue to do business with this company because you just don't find great customer service these days. I really appreciate you removing my anxiety during this move
TAYLOR AND JUSTIN WERE AMAZING 👏 Taylor was the first person to call us back about a unit before I could even shop around. The service was prompt. It was service with a smile and so much more. Justin showed us a unit first floor right by the door. WE COULD NOT HAVE ASKED FOR BETTER ! Definitely would recommend 👌 and we will use them for future needs as well. It's been such a wonderful experience. ☺️
So helpful. Helped us determine the appropriate size unit and saved me a ton. ❤️ was skeptical on using a storage unit, but the security is very good and climate controlled. Super satisfied
Taylor and Justin were absolutely amazing. They helped answer all of my questions, and made sure I had the best deal. Definitely will be using there service again
Friendly service.
Taylor gave me amazing service. Do recommend to others.
Taylor and Linda post
Taylor and Linda have outstanding customer service, fast and easy…highly recommend
Justin and Taylor were amazing with information as well as a pleasure. Thank you two.. definitely an asset to Simply Self Storage!!
Taylor and Linda we're very helpful and very nice, they were very thorough and explained things to me very well. The facility is super clean and super nice. Would recommend.
Linda & Justin we’re wonderful. Process getting a transfer into another unit was a breeze. Thanks!
Linda was incredibly professional and efficient with our most recent rental! This storage management office is very proactive and actually calls each customer as issues arise. Fantastic personal customer service!
Gave us an amazing tour. Very friendly. Units are well maintained. Love our unit
Justin and Taylor gave a great tour of the facility and we love our unit. Thank you
Linda was so professional and great! Helped us pick our storage unit out that fit us and that was in our price range! Great work from her
Justin and Taylor are the best! Thank you!
si califica es bueno
Taylor and Justin were amazing! So accommodating and helpful! Appreciate the amazing customer service.
Linda was so kind and patient. She showed us around and helped us get the storage we needed. We appreciate her! Also the property is clean and well maintained.
Linda did a great job
Justin is great!!!
Taylor and Justin were great. Excellent follow up and easy to sign up / get started. They went out of their way to make the process seamless.
Taylor and Justin saved me money and were so nice and helpful.
Justin,
Linda,
& Taylor
Justin and Taylor are a great team. Showed me around and made sure I got the best price for the space I need. Thanks guys.
Verry helpfully and verry nice people verry simple process Linda is the best !!!
Dell was great and waited for me to get off work after hours .love this place
We rented two units here their service was awesome. Theresa has awesome customer service and the process was simple and fast
Was signing my contract when I met with Linda who is an assistant manager in the office. She is very efficient, professional and knowledgeable. Took the time to explain about everything, finalized the paperwork in timely fashion and had all the needed business taken care of. It was a pleasure dealing with her. Thank you for having such pleasant employees.
EW
Kelly, Linda, Dell have been excellent and friendly helpful! They made my experience fun and wonderful.
Just rented a parking space at Simply Self Storage and have to say we enjoyed talking with Dell, Kelly and Linda. Very professional staff. Excellent clean and convenient location .
Worked with Linda and Theresa they provided a very pleasant and helpful experience. Thank you
Checking in was easy and smooth! Linda was very helpful and nice!
Great service, great space very helpful and will try everything possible to meet your needs 10/10 recommend
I have been a customer of the Gibsonton location for a number of months now. The one thing I can say about this location is that their customer service is that they truly try to work with the customer! I applaud that, as its, sadly, not something you see very much, anymore. Thank you Taylor and Brandon!
Update 02.06.2023
I am stuck here I can find another storage facility...they raised my rate $70-80 in one month...and the gates never work. I MEAN LIKE NEVER!!!! So the highly expenisve storage of my RV (which was already broken into at this location) is never really secure.
WAY TO GO GUYS!
P.S. They never even bothered to inform us our RV was broken into, because glass wasn't broken. They had an event where every singl;e vehicle stored in a certain location into and they didn't see that ours was impacted as well. Nice!
Great place everytime I come in the office Linda always a great help good customer service
Me.Linda was very helpful explaining the process of getting a storage this was my first experience. I even forgot some items and she ran after me for my boxes. 10/10!
Linda was very helpful getting our storage opened up. I would gladly tell anyone to go to her for your storage needs
Great storage space with 3 levels of A/C and outside units with covered spaces for boats and large RV's, Buses. Also units used without ACs
Linda was great help she helped us a lot showed us the property the units and answered all the questions we had
Not a customer but place seemed to be very clean and organized.
Linda was so helpful true the process for my rv rental space , I really recommend .
Super convenient self storage with an excellent setup. Linda was very friendly and helpful!
Lenda was great need more like her.
Linda did a amazing job very helpful :)
Just rented a unit and was given great options. Linda was very attentive, thorough and had a great personality!
I stop there to get me a unit ms Linda was excellent and patient I definitely recommend this location
Linda was amazing and the process was quick and simple!
Great service, very helpful
Thanks Linda
Taylor was phenomenal. Got me quotes fast and set it up so that I could quickly finalize my reservation online. What could have been a long, tedious process was quick and pleasant. Highly recommend.
If I could give more stars, I would. It is so comforting to experience excellent customer service!! Taylor was exceptional. When we went to inspect the rental unit, it was very clean to the point of looking brand new. The paperwork and process was extremely efficient and painless. Overall, Outstanding evolution.
Linda was great working with made it very easy & quick.
Linda is very helpful and pleasant to work with. She was able to help me sign up for the storage. I am so grateful to have met her.
Linda and Taylor were fantastic to work with at Simply Storage. They both made the process easy and relaxing. I would definitely recommend getting a storage unit here.
Taylor and Linda are absolutely amazing. They are so kind and sweet. Very knowledgeable and helpful. They are fast quick and friendly.
Linda made the process easy.
Awesome place, got a good monthly rental. Linda was very kind and explained everything regarding my rental unit! Thank you
This was my first storage experience and I have to say I was very impressed with the level of service I received.
Taylor took her time helping me figure out the right mix of the space I needed with a monthly payment that I could afford.
Very clean and well managed.
Highly recommend
Taylor and Dell were very polite, courteous, and knowledgable staff. They were willing to stay later than their closing time to help us with finalizing a transfer.
Dell was awesome and Taylor was a pleasure as always! Awesome service highly recommend.
New to Simply, and was assisted by Dell on finding the spot that would be best for us. He was very patient and friendly during the entire experience! Took us around the entire lot to show make sure we picked out the spot that matched our needs!
Thanks again, Dell!
Had a blast with Taylor. She’s very pleasant and a delight to work with. I will definitely recommend her to anyone
Linda was a delight to work with, she was very knowledgeable and helpful.
Amazing Service! Taylor really helped us in getting a storage that fit our needs and explained all rules and regulations thoroughly!
Dell was extremely professional throughout my encounter. Definitely recommend this place. Thanks Dell!!
Taylor,Linda, and Dell you guys rock! I had just relocated and needed a storage ASAP and they were just the right people for me! If I could rate 10 stars I would. Love love love you guys, thank you for the hard work and excellent customer service! (sorry it was late)
Wonderful customer service with Taylor and her team!! Quick and very efficient. Thank you!!
Excellent staff, easy access, A+
Taylor was very awesome and professional and made the process so easy! Thank you Taylor!! See you around!
Front desk associates super respectful and helpful.
Dell and Taylor were very helpful and informative. It was a simple process to set up rental of the unit.
Linda and Taylor were absolutely wonderful! They made the selection and check-in process very easy, and gave us assurances about everything we were worried about! They are great people, and we are looking forward to leaving at two vehicles here!
Michael at from desk provided a great customer service! Nice place to storage!
Very helpful and knowledgeable about the entire process. Great job!!!
Extremely easy and worry free experience. You can fill out your paperwork online and then go to the storage facility. The staff at Simply Self Storage are fantastic. Lina got me all set up, thoroughly explained the rules and procedures for facility use and took me on a tour of the facility as well. Linda was very personable, easy to talk to, professional and kind. This is a very nice storage facility with climate control available. Price is right. Overall, the customer service from Linda and others sealed the deal for me. Highly recommend!
Excellent customer service. 10 out of 10. Reasonable pricing and a great facility.
Michael helped out and did a great job getting me setup for my storage unit. Thanks again!
Simply Self Storage registration was easy and Linda is quite personable as well as professional.
I Have to Say that I have the Best experience ever getting information and rental. Strongly recommend Miss Linda, she's awesome. Thank You Linda.
Came in having no idea what size unit we needed. Taylor was AMAZING! She was patient and very informative. I noticed a 1 star review for this business and was shocked. Based on our experience they should never get less than 5 stars!
Awesome service and great storage location. Staff was extremely helpful and friendly:
Linda was very knowledgeable, personable and quick. It was n absolute pleasure doing business with her. 5 stars on everything! Thanks so much simply storage!
Michael and Taylor were great ! Great service very informative and friendly as you can see my boyfriend had a blast being here😂
All I see are recent 5 stars everywhere and that tell me that are not real reviews. I have been a customer since June 2022 and both gates have been broken since July, no security at all, even though we are paying for a safe place to store our toys. Also the sewer has been full for a few months and when we call all we get are excuses. The current management doesn't care to deliver what the people are paying for...and trust me, this place is not cheap. I am looking for other alternatives because this place is not safe for your storage needs.
Ms. Taylor is the best! She give you all the information you need and provide excellent customer service.
Taylor is best! Very nice and helpful!
Taylor and Linda are great! My entire family comes here and I always feel welcome and life made easy with them!
Taylor and Linda were great!!! Service was quick and easy!!!
Linda was very friendly. Was able to answer all our concerns. Very clean place.
Linda and Taylor are great!
Taylor and Linda were extremely helpful in setting up my accounts. Very informative and answered all questions before I was able to ask. Thank you for the great customer service.
Very professional and fun staff (Taylor & Linda)!!
The reservation process was pretty simple. I was offered my choice of spaces for ease & convenience too! Taylor was super helpful and made sure I had all the info I needed and answered all my questions!
Taylor and linda were wonderful!! They showed so much warmth. They are truly my new found friends and new family members... THEY ARE WELCOME TO THE FAMILY BARBECUE🥰🥰🥰
Great ladies at the front. Easy to work with.
Linda and Taylor were so helpful and friendly when I went in to check out. My storage experience over the last two years was excellent for the money. I highly recommend!
Decent storage unit place. Indoor and outdoor. Prices are a little high but I guess that goes along with the security of indoor storage units. Honestly, I wouldn't be surprised if there's a few people that are living in their storage units on the inside units. They're always seem to be there when I go by my unit and I don't know statistically if it's realistic that they would be there every time I go by my unit. But hey cheap rent!
Excellent service that we got from Taylor and Linda
Taylor the manager is the sweetest! Facility is spotless and customer service is amazing!
I stopped into Simply Storage in Gibsonton Fl today to get a unit and I had THE BEST experience there. Mary was such a sweet person and she made my day. And she gives the greatest hugs ( that good ole grandma hug) 😁 I would recommend this place for anyone to get a storage unit from. My daughter has a unit there as well and she says the same thing that everyone there is nice. Thanks Ms Mary for being so kind and gentle!!!
Taylor was fantastic! Very thorough with all of my information and EXTREMELY FRIENDLY. MY KIDS LOVED HER!
Taylor and Linda was a great personnel of Simply Self Storage. They were so approachable and nice person to accommodate us for our needs to park our trailer. Great parking area.
Linda & Taylor excellent customer service , very friendly .
Excellent rate.
Linda and Tylor was expecting me when I got there and handled everything for me. Linda and Tylor you guys rock. Excellent to thumb up. I gave you 5 stars ⭐️⭐️⭐️⭐️⭐️
Great experience with Taylor and Linda. We would use them again in a heartbeat.
First time service at Simply Self Storage was great. Linda was awesome and very knowledgeable. Taylor was and is a great trainer. Keep up the great work and they are keepers.❤️💯
Taylor gave me a great tour and was so helpful!!!! Thank you so much Taylor ! Made my experience so easy !
Great storage unit; the facilities are very clean, in good condition, and the staff is amazing. Ms. Taylor did an awesome job helping us decide what size storage unit to get, and was able to find a promotion for us on the unit!
Taylor was FANTASTIC! She went above and beyond to make sure I had all I needed. Excellent service.
Great service and great attitude of staff. Taylor was great and helpful.
Taylor is great!
Great experience made me smile after a terrible night and day thank you so much and we’re very understanding and helpful . Shout out to Mary and Taylor !
Taylor and Mary were very professional and helpful definitely recommend this location.
Taylor had excellent costumer service, she was really kind and gave a lot of helpful information about which storage unit would fit all my stuff :)
Taylor was awesome to work with. Great sense of humor and very thorough.
Great service by Taylor to help me find the storage unit I needed.
Excelent service 👌
Awesome deal! Arrived a few days close to the next month and we got an awesome deal with the next month entirely free. Taylor was awesome and showed us two units to help us decide on the right one. She took her time to brain storm and find the right unit for us! Highly recommend!! If you are looking for a friendly place to go, this is the place for you.
Thank you Taylor for getting us into our new unit today!
Taylor is amazing! She was incredibly helpful and guided us to what we needed. She listened to our needs and is friendly and professional.
Taylor did an amazing job helping me find a unit that would accommodate me. I feel this storage company is safe and reliable.
Taylor and Brandon are must keep employees! From the time I walked in til the time I left.They were knowledgeable to my storage needs through the entire process
Taylor was very courteous and accommodating. Extremely satisfied with customer service!!!
Taylor and Brandon good customer service good attitude didn’t have to wait long and very helpful
Great service.
Taylor was the best!!!
All I know is I came in to change units and Taylor was amazing… she is super helpful and beyond friendly. Thank you Taylor for being helpful.
Brandon was awesome!
I have had this unit for several years and Brandon has been super helpful and pro active. I hate rate increases but Brandon took the time to pro actively call me and make sure I knew about it rather than just the standard mailed postcard that is easy to miss.... helping me avoid late fees. Thanks Brandon!!!
DO NOT STORE HERE. Corruption, carelessness, and more await. Read below for details.
Let me start by stating that my family, and myself, have been renting units at this facility for almost 10 years now. I've stored, boats, jet skis, ATVs, vehicles, etc., and have had 5+ different units.
June 2021 - My SeaDoo was stolen from the premises, early in the morning, from someone who entered the facility, no tags on their vehicle, through the gate, which was left wide open (seems to be a recurring theme). They were able to cut the lock from the jet ski, and leave with it in a matter of approximately 5 minutes. I was not offered any sort of recourse for the fact that my item had been stolen in broad daylight, and come to find out later, ONE OF THEIR OWN EMPLOYEES was in on the facilitation of this theft (which whom they've since parted ways with).
Ok, so I was able to work with the HCSO and retrieve my jet ski, which was a miracle in and of itself. To my own naivety, I chose to store my stuff in here again, months later because they had parted ways with previous staff, and assured me that they were bolstering security in multiple ways.
So I stored my Seadoo, Utility trailer, and ATV in another space in the back of the lot.
6/25/2022 - I show up to grab my Seadoo and take it in for service. Upon showing up, my utility trailer & ATV are missing. Deja vu all over again. The irony of it happening almost exactly 1 year to the day is uncanny.
So, yesterday, I had to go through the familiar process of filing police reports, going through surveillance, and hoping that I will recover thousands of dollars worth of stolen goods back again.
The kicker? When this was stolen, the gates were WIDE OPEN again! Rates continuously go up, and there is nothing to show for extra security. Not so much as a free month of rent for the inconvenience - actually, no acknowledgment at all!
If you value your belongings, keep them far away from this place, and thank me later.
Brando Moore helped me and he was very nice
Great guy, nice && very open to explaining what problems or questions we have
MsTaylor was very professional and helpful, every question and concern I had. I was very pleased with my experience here at Simply Safe Storage
My experience thus far at this location has definitely been a pleasure. Brandon and Taylor made our transition easier and worked with us through the rental process while being very patient considering the process ran over after closing time. We consolidated two storage units at another location into one at this facility which will allow us to save a few dollars which is always a plus. The facility appears to be very clean and they had plenty of carts available during our move-in. Thanks to the staff at this location!
Taylor is so wonderful! Amazing customer service!!
Great service. Taylor is awesome!! Very helpful & knowledgeable.
Taylor was awesome and I would recommend this place to anyone in need they are good with customer service and helped me every way!
Taylor and Brandon were such great helpers. They took their time in showing me where my storage unit was and how to lock and unlock it properly. They were awesome!
Just wanted to express how helpful Brandon and Taylor were in helping me thru the setup. I would recommend that if you are looking for a storage unit, Simply Self Storage us the place to make that happen. Thanks again Brandon!
Brandon and Taylor were great just got a new unit and it was fast and clean
Taylor made the check in process short sweet and to the point ! Great customer service skills!
Brandon at this location was amazing!!! Was very professional and was able to answer every question asked. Advised me on every promotion and looked for the perfect unit suitable for my family and I! I definitely would be back for the outside space for my RV!
Customer service was excellent. Taylor was courteous, helpful, & very pleasant. We would definitely recommend this storage facility. Thank you so much Taylor for all your help & tolerant nature. ❤️
Great location. Nice storage and nice staff. Brandon was very pleasant. Recommendation to all customers, keep your locks on until the last day of the month. We had rented storage for a short time (two weeks). We had forgotten to cancel storage (totally own that). So, we went in the 7th of the month to let them know. They charged us for the entire month without a prorated refund. I had requested to place my locks back on the storage unit to finish the month I have paid for and was told I was unable to do so. So, essentially they are double dipping, fully charging you for a month of service and storage, yet unable to use it while accepting another month's rent from someone else. I believe if you are going to prorate the first month, you also prorate upon move out. Just good business and good customer service.
Again, remember to cancel the last day of the month and keep your locks on. Live and learn.
Brandon and Taylor were amazing. They were super friendly on the phone, and took me thru the facility to make sure I was comfortable and happy with the unit I chose. They have SEVERAL carts outside the doors. A lot of places I’ve been will only have two or three, and you’re out of luck most visits. I’m glad I chose simply storage!
Taylor and Brandon are the best, they are so helpful..this is way I'm a devoted loyal customer..
Taylor made this transition a breeze for me. The place was clean and no complaints….Thanks Taylor
Brandon is a pleasure to deal with he has retained a customer with simply his customer service skills the facility is clean and secure highly recommended!
Brandon was very helpful and informative. The facility was well kept and clean. The RV spots looked to be well kept and very spacious.
Very helpful Brandon was awesome
Taylor has been very helpful, very quick and easy, highly recommend
Brandon was awesome. He made I’ve in super quick and easy. He even told us about the current promotions (which we went with). Very pleased with the experience and would recommend. It’s very clean.
Best storage company I have used! Had to secure a storage space last minute and Brandon was super patient and helpful throughout! Price was good too!
Taylor was awesome.sweet person.and very helpful.
Great service and friendly greetings received from both Allison and Taylor, thanks for saving the day ladies!!!
Taylor and Alicia were very professional and helpful - they made the process seamless!
Great customer service. Easy reservation process. Staff were friendly and efficient
Allison and Brandon were great!!! Super friendly and clean facilities. Definitely best rate in town!
Allison & Brandon we’re very courteous and helpful for my rental.
I called and set up my storage unit with Brandon, he went above and beyond to accommodate my every need. I also thank Alison, and Taylor for their help. I would highly recommend…prices are best in town and the service is excellent, no safety problems either!
I had excellent and friendly service there. Brandin and Allison were very knowledgeable and helpful. The facilities are great. Would recommend to a friend or family member.
Brandon and Allison are awesome. Clean and secure facility.
Brandon was very helpful and courteous
Brandon was AWSOME!!!!
Taylor and Allison were great. 5 stars!
Love this place everyone was so helpful and the prices are amazing would recommend to anyone. Very clean
Allison & Taylor were AMAZING!! They explained everything to me and even showed me the best way to pack my items into the unit for maximum space!! I highly recommend this place!
Brandon was very professional and well mannered. Super nice person and great customer service. Thank you for everything
Brandon with simply self storage was awesome he showed us a great storage and set us up. He was awesome I will recommend simply self storage to anyone!
Friendly, great customer support from Taylor Honn, fairy quick and hassle free check in.
Wonderful service from Brandon and, Ms. Taylor.
I’ve used this facility continuously since the summer of 2016. The management staff has always been top notch and the new team (Taylor and Brandon) are fantastic!
Friendly and informative service.
Taylor and Brandon were so helpful and super great with helping me with everything moving in and moving out thanks alot guy
Brandon and Taylor were very helpful in solving my issue, it seems they take pride in the There work
Great service the two people at the front are great
I have been a customer for more than 10 years. Its a good boat and RV storage location. Under the current management / ownership prices have risen dramatically without any corresponding increase in facility enhancements, in fact there has been some degradation. Theft has become an increasing concern. I have had items stolen and my boat cover undone a few times. So folks are looking for stuff. Additionally security services maybe warranted, but overall a decent value when compared to quality storage around the area. If prices continue to rise I might part ways.
Taylor was awesome renting us the unit. She was so profesional. Thank you so much
Brandon was very helpful with my new unit move in. Nice, safe place. Highly recommend.
Staff was extremely helpful and curious with meeting all our needs.
Brandon was incredibly helpful. He is a great salesman and went above and beyond to help us out.
Taylor did an amazing job helping me find the right unit for my stuff.
The property is clean and well maintained.
Thanks Taylor.
Taylor was extremely helpful and nice. The customer service at this location was amazing.
Friendly service and a helpful associate named Taylor.. She was quick and informative. The rental process was a breeze. I’m confident I made the right choice to rent a space from this facility. Thank you, Taylor.
Brandon n Taylor thank you ! Awesome people ,able to answer all my questions n help me on line step by step ! Friendly n patiently ! God bless ! Thank you guys !
Taylor was very helpful great customer service.
My experience here has been amazing. I spoke with Talor and Brandon and they helped me get a good storage spot, answered all my questions, educated me on how secure the facility is, and were all around helpful. This is Simply a great storage facility with great people!
Taylor and Brandon are excelente! Very convenient location.
Brandon was just great. Proposed a discount and got me processed quickly. Great customer service.
Taylor and Brandon were awesome and got us all settled in.
Taylor and Brandon were so helpful throughout my entire experience renting our storage unit. The facility was always clean, they both were always friendly and accommodating. Today I went to close out my rental agreement as I no longer need it and they made the process very smooth and quick. If we ever need to rent one again in the future, there’s no doubt that we’ll be back! Thanks Taylor and Brandon!!
Taylor is great and very helpful thank you again
Taylor and Brandon were amazing!!!
Taylor was great. Excellent service
Brandon made our experience getting a unit so easy. He was excellent at showing and explaining everything we needed to know. He was very professional and made things go smooth! Fabulous customer service skills! My husband and I left new happy customers. Thanks Brandon!
Brandon is big help. Highly recommended
We have used Simply Self Storage a few different times over the years. It's always a great experience. If you have an issue, call them to discuss it. They're happy to work with you to ensure you're satisfied.
Great customer support! Brandon did a great job of explaining everything and ensuring I had no issue accessing my unit.
Clean units, offer a military discount!
Visited today looking for outdoor storage. Was pleasantly greeted by Taylor, who then showed me around the facility, the exact spaces that were available, and was very clear on pricing and terms. Brandon in the office was helpful as well. So far I’d say this has been a good experience. I appreciate the time that Taylor took to ensure that all of my questions were answered. Thank you.
Outdoor storage review.
Gated secure storage. The gates work most of the time. The prices increased but the area is growing so it’s expected. There is air and water available but not always in working order. Bring your own water hose. The staff is always accommodating and the location is very convenient. Overall I’d recommend.