Public Storage Self-Storage Units at 350 N Nova Road, Daytona Beach, FL

Rachael and Josh were awesome

Rachel‘s customer service was the best experience I have had! Would recommend her facility for your storage needs was only here for a month and the month was very worth it! Would recommend others to store

Goodmorning 🌻, I just want to Thank Rachael 😊 for her outstanding customer service 👏 your Amazon employee 👏

Employee(s) rarely in office. Had to call 800 number to have HQ find them. Rodent infestation-lost nearly $2,000 in belongings; lighting inside building EXTREMELY poor if working at all; little to no trash dumpsters on site for as many units as they have. Would NEVER recommend this facility!

My move in was nice and easy. The Staff is very friendly and makes you feel welcome. Great job to Ms. Liz at the front counter and Mr. Jason the D.M you guys rock. If you need a place to store your things please go and check them out. You can even do it on line. Keep up the Great work

My stuff was destroyed by rats a while ago.. a 3000$ bed and TV and I had insurance.. I was offered 250$ WITH PROOF of paying for it and had video of the rats.. when I came back I was offered the same exact room my stuff was destroyed last time.. 🤦🏼‍♀️ I see the traps and the effort that was made to change it and the new lady was super nice.. but I just don't trust the situation.

Rachael is always helpful and kind 💜 I love this location and the staff they are always friendly you’ll be pleased to store your valuables here.

Tammy and Josh are awesome! Great place to store!

My friend needed a storage unit because she down sizing her apartment. Her extra bed room will be here until she buys a house.

My Experience Today Was More Then I Expected And Rachel Was Very Helpful. She Went Up And Beyond At Meeting My Expectations. Kudos To Rachel!

Joe is such a wonderful young man, very professional, clean office I refer every there.

Clean facility

The front doors are broken and they don’t allow access to the carts. I’m pregnant and I asked the attendant for access to a cart which is a courtesy I feel should be extended considering the doors are broken. She told me I can get my own cart.

Rachel the Public storage manager is always helpful and friendly. She is always professional with a high work ethic! Very supportive! I appreciate the excellent customer service she provides.

This guy is so awesome he has the greatest personality he is awesome sauce very patient very helping he's also a great salesperson he sold me from the moment. The young man Joe you should keep he will help you're company Blue and Gray

Nightmare !!!! Rats infestation all units, talked to many other people too you see bait stations. They will not refund you back furniture and clothing that are damaged, with buying there insurance all they give you is, $200 ! Horrible customer service! Drive there you see bait stations everywhere. This is wrong, they should pay for the damages.

Great service,without the insurance is cheaper also..

Great customer service. Rachel is the best!

Rachel was very helpful, she take care us very fast and very profesional, service was outstanding.

Rachael was very helpful and I appreciate everything she has done for me.

Rachel and Joe were such great people! Came in two different times and both experiences were very pleasant and they were both very informative, courteous and showed a lot of customer service. Thank you guys so much!

I had never meet anyone that cared so much and showed everyone that you are going to get all my attention and he made all fill special thanks for the nice storeage space. Very nice

Can't say enough good things about Rachael. She was prompt, courteous, and a true professional. The facility is clean and orderly. The unit itself lacked lighting, and had it had lighting, I would have given it 5 stars.

Ashley was amazing, always willing to help us with any situation. If I ever need another unit, I will be coming back to her.

I came to inquire about a small storage space to unclutter my apartment. Mrs. Ashley was very knowledgeable about the units and even gave me a tour of the property. She went over everything step by step to insure that I knew everything I needed to know about the unit. She was very attentive to my needs from beginning to the end. Thank you Public Storage for having such wonderful workers like Mrs. Ashley.

Very helpful and friendly staff Let me in a few minutes early and got Me taken care of for my storage needs Quickly and efficiently very satisfied

I have had many storage units before I rented this one. But I have never had a property manager that was so professional, friendly and helpful. I don't know her full name but her name is Ashley. She has been a joy to work with and has to be an awesome asset for this company. I just wish that more facilities hired more employees like Ashley!

Ashley was very helpful and my experience with public storage was very smooth if you need some place to rent a place just come to 350 North Nova road public storage and see Ashley

When I arrived there was a sign on the door, to wait for the manager. Ms. Rachael was prompt and came back at the time stated on the door. She greeted me before we went into the office. Although she wore a mask, of which I was thankful for, I was greeted with a smile, because her eyes were crinkled at the corners. Her conversation was light, but professional. She processed my payment accurately and even rectified a concern I had about the payment. Then showed me verification that the concern was taken care of. It made my day better and I left feeling like, I had gotten an early Christmas present. Thank you so much Ms. Rachael. LG

Made a reservation online the night before and was called by Ashley the next morning to confirm. Came in and she helped my girlfriend and I get into a unit with much help and professionalism. She was able to get us in and out with quickness and was able to answer all of our questions. Haven't moved anything in yet but she made us feel welcomed and wanted. Hope the service and quality continue though-out our experience.

Ashley reminded me so much of my family so sweet and nice she listens well very attentive and professional Thank God

Ashely the manager is awesome! She helped with so much and has made our experience great. Thank you Ashley.

The workers here are very professional and I highly recommend storing your things here if need be. If you need help I recommend you speaking with Ms. Ashley or Ms. Rachel. Both go above and beyond to make sure your needs are met. I had more encounters with Ms. Ashley and I have to say, each time I’ve seen her, she always had a smile and was always very welcoming! She is very knowledgeable and I trust everything she says. Ms. Ashley and Ms. Rachel really made my experience great! Thank you :)

The experience that I have had with Ashley was great. She's a wonderful individual. Very helpful!!!

The lady that calls me is so rude and has an attitude problem. The place is infested with rats still. Plus there are cheaper places.

This storage is great and affordable. The front desk staff Rachel actively listened to my concerns and try helps in anyway she can! Honestly thank you making my day better today. Truly a definition of good customer service which is what we need in today’s society. Thanks girl!

Rachael was the best ever 🚀🚀🚀🚀

Mary and Joe are always willing to go above and beyond for me. They are cheerful, friendly, and very helpful. Thanks guys!!!

Price a little high for the space

I was looking for storage walked in and Rachael was very helpful. She showed me the storage unit and explained everything to me. I got the storage right there on the spot. Thanks Rachael

i would like to thank Rachel and Roberta helping with the unit,very friendly and helpful again thank you. Mr James

Had a problem with my unit and the property manager Rachel helped me solve the problem, Thank You Rachel for your help, It needs to be more people like you on this planet!!

Rahael was very helpful..she solved my problems great place very nice lady

Rachael has been a god send for me going through a rough patch and they have been great 5 stars to Rachael

Our contact there was Rachel and she was very helpful and friendly. I highly recommend this location.

Same ole same ole. Just pay ya bill and be done with it. Safely store goods and not a worry in the world to think anything else of otherwise.

Too long of a story... Suffice it to say I was extremely disappointed with their"rules"! I was only 4 days late on a payment of $35. They almost doubled the amount due to $65 and cut off my lock I just paid $12.99+tax. I decided to cut my losses and immediately moved all my belongings out!! 😡

We have been doing a rental for over a year. Clean, friendly and staff is mostly on site keeping a eye on your stuff! Great job everyone 🔥

Clean.

So far so good

I stopped by recently to find out pricing on a pair of units. I inherited a set of furniture and I don't want to lose it, just don't have the space. So I much appreciated the friendly and attentive service given Chastity. She walked me through pricing availability and for options down the road. Then you sooo much.

I went to this property for prices the other day and was very impressed. Chasity helped me and showed me a few different units. The property was an older property but was very clean. Chasity was very pleasant and explained how the e rental process went since I'm not planning on moving until oct. I give chasity 5 stars

I broke down infront of the store. Receptionist let me sit in the ac and even gave me a water while i waited for help to show up. Shining star. Unfortunately she probably goes unnoticed.

Their prices sucks.

I went in to get a price and the girl behind the counter was just amazing. I believe her name was addy.. very sweet ,very knowledgeable. Thank you so much for all your help today.

Can I access my storage unit after the office closes?

Good service.normal price

Rachel was an amazing help when getting a unit. Showed me exactly where it was, and even gave me a moisture absorbent to help! Was every helpful going through the information for the unit as well! Highly recommend!!

Rachel was very helpful and answered all my questions,down to earth and friendly service.Thank you Rachel

Great!!!

The property manager was very professional and courteous and helpful explaining everything.

I've rented a few storage spaces over the years. The helpful and knowledgeable staff, namely Anne, makes this place the best.. I say Anne does the best job because I stop in there often and she is the only person I've ever seen working. Hopefully I don't have to use my unit too much longer but if I need to get another one I know where to go. Also the location is convenient being between the West (work) and the beach (play).

How late can I keep moving my things into storage

Moved from the Ormond Beach location to N. Nova. Had amazing customer service at both locations. Anne at N. Nova was full of helpful advice on our storage needs.

Fair prices

Excellent customer service Nicole was great!

Ask the HACKERS. They know better than me.

Anne was wonderful!!! Very helpful and great rep for the company . Thank you Anne

Anne was super sweet and a pleasure to rent from. Very helpful!!

Anne was nice

Anne was great! Friendly,professional and she got me my rental unit quickly

Ann and Aisha the staff at Public Storage are put a smile on your face kind of employee s i am truly thankful for theyre kindness and helpfulness. They turned a stressful move to such a convenient feeling. Thankyou ladies and public Storage

Ann is awesome. She keeps it very clean and is always there to help when in need. Thank you Ann your the best...

Anne is GREAT! So helpful and really goes above and beyond to make sure your experience is positive

Nicole and Aisha were very professional and courteous. They answered all my questions and made sure I understood everything. Very knowledgeable. Great job! Thank you

Anne and Aisha are absolutely fantastic people, very helpful with all the questions I had. They both deserve a raise!

We needed a storage unit immediately since our original unit at another facility had a strong odor and we had a truck full of our furniture. Anne was very helpful in getting us into a unit at Public Storage. It took about 20 minutes and we were ready to go! Thanks Anne!!!

Needed a place to store extra clothing, pictures, and things that we won't need to use and won't fit in our condo, but want to keep in case we move again. Aisha was very nice and professional. The process was extremely simple and took very little time to set up. I could not beat the price at all!

The service was great and my first time using it

Aisha and Anne were great and helped me solve a problem with my storage problem!! Highly recommend this place!!!

It's special to move in for a dollar that'll make me holla 😂😂😂

I had the pleasure of meeting Aisha and Anne at public Storage. I found it to be very easy to rent my storage unit and get out without a fuss. Very easy facility to get around. I am glad I got a unit from these ladies. Thanks.

Aisha was a awesome costumer service rep!! Very informational and helpful! Keep up the good work 😉

Aisha and Anne are very helpful. Excellent service!

I love the service I got from Aisha and Anne. They made my move in easy and stress free

Best storage company I've used! Anne was extremely helpful and made sure we had everything we needed.

Had a large unit in back building. No issues with security, air conditioning started going out recently and side door was broke for multiple weeks the last month when I was moving out. Price increased $70 over 18 months for same unit.

Nice storage facility

Ayesha and Anne were amazing! Very kind, helpful and professional! I almost want to open a new unit just so I can work with them again! Great job, ladies! Keep up the great work!

Anne is always very nice and property is clean.

Anne was very helpful and explained everything that we needed to know in relation to the storage facility.

Anne was professional covered all information and very knowledgeable. Affordable storage with great staff!

Nothing

Anne keeps this property spic and span clean. She addresses any issues that may arise and I wouldn't store my belongings elsewhere. The staff if friendly and efficient and go out of their way to help you! Love my Public Storage!

Anne was extremely helpful w/our move in. She is a great person to work w/when it comes to any and all storage matters.

Anne was a great help awesome service. Thank you again

The place is amazing. It was big enough for all my personal items. The staff has always been very friendly and helpful as well. I’d like to thank Joe for always being so courteous and professional. Thanks once again!

This was the closest place with the best prices! Anne is super nice!!

i know it says 'anonymous', but im the redhead! love this place, they are convenient-been using it for years, and anne is always so nice and helpful! <3

Joe was very helpful. Great place to get packing supplies, they have a great selection!

Mr. Joe and Ms. Anne was very understanding with my needs and size of space I needed. They are always pleasant and never act like they are in a rush. They time is your time. Keep up the GOOD work. I would recommend this location to anyone looking for a Storage Unit. Excellent Customer Service

Quick and friendly service from Joe and Anne. Thanks for everything.

Worst place to rent from ever!!! This place is completely terrible. We got our storage unit broken into with 10 other people that also had storage units next to ours. Ann and Joe in the office were completely worthless they didn’t have anything to say about the robbery. They told us sorry and to call insurance we find out that insurance doesn’t cover anything unless you have receipts and documents and picture proof that it actually belongs to you. We asked them for boxes because the stuff the robbers didn’t steal they threw all around the unit and destroyed the boxes we had they said no we can’t do that. We believe that Ann had something to do with it because she came over and told us a whole lot of information about the other people that was very inappropriate and unnecessary about how long they haven’t been to the storage, how long they’ve had it about how one of them was in rehab and moved into a bigger unit because they got more stuff. How the other guy has a nice Jeep in there and has big t.vs in it. The police cane and took finger prints which was some what helpful. They don’t have any cameras in the place. At the end Joe and Ann told us that we were responsible for cleaning all the mess up and that if we didn’t we would get fined for it. Ann also joked about another location close by that got robbed a few days earlier. Be aware of this location and all locations around.

Anne was wonderful to do business with. I am pleased with my experience at Public Storage.

My buddy and I were at his storage and broke our key in the lock. Went into the office and asked Joe for help. He said he had locks for purchase. Ut asked for our lock. In a matter of a couple of minutes he had it fixed!! Thanks for saving g us some money. We appreciate it!!

Anne is super friendly and helpful love this lol location!!!!

Ann & Joe are very nice, easy to work with and helpful. I definitely recommend this location for anyone that is looking for storage .. also ... reasonably priced .. especially in comparison with other storage companies I priced.

The manager was very helpful and polite. Looking forward to staying here for awhile.

I had a 10x30 unit up front, but it was always infested with RATS! Was told by Joe that was because of the neighbor, but they were moving out, but the rats continued. Moved to the back smaller unit that has a door screwed up from a earlier break in, but still finding RATS. The manager Joe said you assumed the risk when you move in - meaning they don’t care. The rubber seal on all the doors are dry rot too. Zero maintenance at this place, so find a better place to store your stuff.

Excellent customer service and helped get me the best deal available. Am already a customer and was reassured I'm dealing with professionals.

Came to get some boxes, met Anne, was very helpful and knowledgeable of her products. She made sure I had everything I needed before I left. Thanks Anne!!

Great service provided from Joe and Anne very friendly and helpful definitely do a great job and should be acknowledged.....thanks for everything.....😉😉😉😉

Anne did an amazing work going through all the process. Great experience, everything was done fast and with efficiency

Joe was awesome! Provided excellent customer service and answered all my questions excellently.

Great Customer Service. Joe & Anne were amazing. Greeted me as I can in and helped me with understanding the leasing contract.

Need my stuff!

The workers here are very professional and offer to help you with anything you need. I highly recommend storing your things here if need be. If you have Joe or Anne help you, you will be in good hands. Great people who see you more than just someone who pays to store their things.

Joyce and Tracy asrs a great help. Would recommend.

Rats! Rats! Rats!.... I had insurance but I still had no help. sucks

Anne & Joe we’re so helpful! Even managed to get me a better deal then I thought I had!! Anne made the process super easy and quick for me, made me feel super happy I chose public storage expecially this location!!! ❤️

This place sucks

Came in to get some boxes just the other day and met with Joe. Ended up getti g more than i originally planned but even got a discount!! Joe was very knowledgeable about his products. Thanks!!

very helpful managers. Joyce went out of her way to resolve an issue for the best.

Awsome service!!

The team deliver 5 star service.

Travis gave me 5 star service. With a smile. smile will definitely be back to rent another space.

Anne & Joe are very welcoming and helpful people

Anne and Joe are super nice. The place is clean. People are very helpful. I will be recommending them to all my friends.

Easy access in and out..good security settings

Jenn was very professional & took time to find me a bigger unit that was on promo. Excellent service & I recommend to others However that little toothless fella has quite the little attitude we were waiting for a friend to come and pick us up had been at the storage unit for less than 2 hours organizing our boxes full of stuff from our apartment we just moved out of it had been a fairly mild day and my wife is handicapped she needed to have a seat we simply laid out a blanket to sit on.. the door was not locked , barely closed all the way when old grinny came and snatched open the door and told us that we were loitering and that we were attempting to co-Habitate on the property and that he was going to Mark our account that we had been warned the next time he could call the police and have us removed what a rude, miserable, odd lil ogre..

Anne was very helpful. Great customer service!!

Jexiel offered great service. He made on the spot provisions to accommodate me for the space I needed.

Joe at public storage is grate

Anne and Joe were outstanding and very professional and polite. Thank you!!

I had an excellent experience with Joe. He is very friendly and professional. He was very accomodating and we truly appreciated his "can-do" attitude. I highly recommend this storage facility.

Fast and good people.

Anne and Joe are great

Annie Joe was helpful friendly annd very pfofessional.

Very lovely experience with this location. Having a recent death in the family left me with a 5 bedroom home to put all that stuff somewhere. Ms Anne was outstanding in helping me! She walked me through the grounds so i knew what to do to get in and out safely and stress free. She showed me the unit before we signed to make sure it was going to fit my needs. The fees and monthly rent for the size of the unit are what brought me to this location. I did not have to purchase a lock with them because i have my security lock similar to what they have because it's very difficult to break those types of locks without a big fuss so the security measures they take to insure you're in good hands is very pleasing. The place was very tidy and clean. I love that they make sure you have insurance. If something was to happen I'm covered. Finding another insurance agency is troublesome to secure with a good price and go through all the options and it is confusing. So I'm glad they just tell you they have it. There is always extra fees for any storage place, you just have to be smart and ask up front. The hand full of places i called before i settled on this one all had additional fees that most never disclose until you ask. I have had the until for a bit now to see how everything has worked for me and i am still very pleased with this location. I always see Ms Anne cleaning up and walking around checking up on the grounds. I will definitely refer people to this facility in the future.

The folks at this location have been great to us. They went above and beyond to help with a short notice move in after the hurricane and have always done so if we needed any kind of assistance. You will be welcomed with a smile and great customer service courtesy of Ms. Anne. With the added plus of a property manager being on site at all time and a security gate we dont have to stress the safety of our most important items. Thanks Anne and Joe for always being a great team for your customers.

Go see joe he’s very knowledgeable about the units and pricing and did not leave one question unanswered. Thumbs up. Thank you.

We needed a unit to put my daughters stuff in and when looking around they were very attentive to my needs. Even though we needed to buy a lock from them I am glad we did. I really like the locks that they have. They are not easy for someone to break into. The two people in the office were very good and very through in going over the contract and all the details as well as showing us what they had available. Very please with their service.

First off, let me point out they DO NOT require yo to buy one of their locks as long as you have the correct type of lock...they only require a certain style and it can be purchased anywhere... (this is my reply to the 2 star review below) My husband and I are in the process of moving to the area from Miami and since we needed to empty the house of all it’s junk in order to sell it I decided to see about a storage unit (I have tons of stuff because I sell at flea markets and eBay)... anyway, I found a 10 x 30 for less than $150/mo and thought it was a typo but was assured it was correct. I asked if it was a roofed space, maybe it’s like a parking spot, but no...regular storage unit completely enclosed...so we took it. When we got there, we were greeted by Anne who was checking in another client and she apologized and said she’d be with us shortly. A few minutes later Joe walked in and when Anne told him we were the people from Miami they had been waiting on, he quickly grabbed his keys and invited us to follow him to our unit. On the way we chatted and he asked about our trip but it wasn’t a long walk because our unit was in a very nice spot. He opened the door and I immediately said we’ll take it... it was perfect. He allowed my husband to begin unloading while I was doing the registration which saved us loads of time (last storage place I rented from made me finish paperwork before putting anything in which can make a time crunch)... the registration process was painless and we were thanked for our visit. I really like this place. Also, on another note... the aisles are nice and wide so even if people are loading on both sides, there is still space to drive through... the last place I was at you had to be careful even if one person was parked because the driveway was barely 2 car widths wide

Worst public storage. Humid dark and the walls in each unit don’t extend all the way to the ceiling. Dust is everywhere. Management is incompetent and lies about company policy and does not contact you when important payments or notifications are due.

Joe was great. Explained everything I needed to know. Plus some. Answered all the questions. Very helpful and friendly

After making arrangements on-line and setting up an appointment at this location, here was my experience: Personal Storage REQUIRES you to purchase insurance with their insurers (minimum - $11/mo); they also REQUIRE you to purchase one of their locks ($20.00) besides the $24.95 registration/administration fee. I was told on-line that my total cost would be $1.00 for my first month & the $24.95 administration fee; NONE oft the other charges were mentioned. At the appointment I was informed about these other required fees for insurance and the lock, and, of course, tax on everything! My total charge was over $67.00. Quite a surprise from the $25.95 promised first payment! The extra required materials & services should be mentioned UP FRONT somewhere and sometime BEFORE you make payment!

Great job

Update- Got a call back from public storage asking me if there was anything they could do for me to fix it. I already went with another unit. They asked me to remove my review, while I will not do that I will update it to say someone did call me to try to resolve my problem but I will not remove my review to protect their reputation. If they want better reputation maybe they shouldn't hire managers that lie straight to your face. I'd rather people be warned than screwed over. probably would have rented a unit if the sales associate didn't lie to me about it being a Florida law to have insurance on a unit. Especially when I've used public storage in the past and know that's not true. Plus the spray on insulation is falling all onto the ground as well as all the paint chipping of the walls from how moist it is in the building. Go with south Daytona storage. 24/7 on site security and motion sensors as well as way better prices that public storage couldn't match.

Joe and Jex were wonderful to deal with. The corporate aspect of this company is a nightmare. The call center representative assured me multiple times that the unit I was renting was climate controlled. As Joe told me, that happens a lot and just because a unit is indoor, does not make it climate controlled. When trying to speak to a manager at the call center, I was pushed around to different departments, multiple rude representatives, and promised a call back from a manager that never happened.Good luck trying to solve any issues with this company. They are super nice when selling you overpriced boxes but god forbid something go wrong, you are better off going to the dentist and getting your teeth pulled. It will be a more pleasant experience.

It is so uncomfortable and hot inside the indoor locker areas, worst of all like it is outside now in August! Within 5 minutes of opening my locker I'm literally soaking wet in sweat and there is NO air conditioning or circulation at ALL. I've heard many other people complain about the exact same thing. They never turn on the fans inside and it's awful!

Great management and property. Class A service. Would highly recommend!!

Great customer service! All of my questions were answered.

Its very good

i had a very good experience coming to this public storage on nova rd. all of my questions were answered and it didn't take long at all to receive a unit. Joe and Darius deserve 5 stars because of their awesome customer service and hard work. I will definitely be coming back.

All the people that work here are awesome. Great service and very helpful.

Joe was wonderful, Joe was very friendly and helpful.

Property manager Joe was excellent! Helped me with all of our storage needs and answered all of our questions. Very courteous! Property was clean and well kept. Highly recommend.

Horrible do not go here they are frauds you're rate goes up four times a year. my things we sold and I wasn't even behind but a couple of weeks later. So be weary the district manager and manager will sell your things. I haven't got none of my personal pictures or college degrees back from the buyer.

Joe is the best, transfered my unit same day.

As far as storage goes I see no problems with this location. Great service.

Joe in the office was very helpful with us making our decision on storing our belongings there instead of any where else. He seemed very trust worthy and he really cared about his company and it showed in our he took care of us., THANKS FOR YOUR HELP!

Friendly and fast service thanks Joe and Val

The Manager Joe was very helpful we just moved from New Hampshire and was very stressed but he was very friendly and helpful and even saved us money on the first month.

Dinorah was very friendly and prompt service!!! .answered all question. Would go back and recommende to use!!!!

Great service from Joe and Dinorah. Very professional and friendly.

Dinora was so helpfull especially with our unit transfer will surelly rent here again

Penny and Dinorah was very helpful and professional. Y etamos. muy cotentos con su apoyo y ayuda. Roman. Maria Esfher

Dinorah and Joe were fabulous. They were very helpful and I had a great experience.

I went to the store one day and this wonderful latin lady , I never forgot her name Miss Dinorah Pantaleon she's a good helper and she knows everything about the products and benefits the customers can have with Public Storage. Yess!! We need more people like this with excellent great customer service and bilingual much better!!

Excellent Service !

Joe.. Was my rep, he was very professional and courteous. Very funny guy lots of energy very upbeat spirit. If you're looking for storage and needing someone who actually cares about your things this is the location for and make sure you ask for Joe.

Joe is the best on what he does, polite, professional, friendly and very knowledgeable. He helped me and my family when we need it the most and I will never forget that. Joe, keep up the good work brother!!

Great customer service and we'll maintained property.

I had an awesome worker Dinorch that was so helpful and explained every thing to me on my unit she was great .

Service was horrendous! I decided to leave my vehicle here since I was going out of town for a modest amount of time. At first everything seemed fine, the lady at the front desk was very kind and helpful. I left my vehicle on the 8th of a month and notified them I will be picking it up on the 13th the following month. I asked if that would be fine and that I would not have to pay for two entire months. She said it was not a problem and that I could pick it up on the 13th. A week later I received a call from a woman telling me I owed a whole other month. I immediately called back to the front desk and informed them that I was told otherwise. They said they would contact the District Manager, named Pavel, and they would call me back. Two weeks went by and I heard nothing. I decided to take matters into my own hands, I traveled back to the location and talked to the woman in person. She said not to worry about it and that she would contact the District Manager and call me back. Three days later still no sign of a phone call. I called once again and asked for specifically for the District Managers number. I called him and left a voicemail about my issue. It took him almost two weeks to call me back. Instead of understanding the situation he kept repeating, "It does not say that in the contract". Once again I tried to explain myself and he rudely interrupted me in the middle of my sentence. He said he would call me back. Here I am still waiting on a call back. I would not recommend this location at all. The customer service is absolutely horrible. The storage I was assigned was filthy and nasty. In my 28 years as an active soldier in the Armed Forces I have never been treated this way by any storage and I have been to plenty. I commend the lady at the front desk for trying to help me but in all honesty find another storage location somewhere else in Daytona or a nearby city.

Lexi made the check-in procedure a very quick process. Very informative and easy to do business with. Five star service.

I love storing here. Jennifer was so informative and was a great help.

Jennifer was incredibly helpful!

easy to rent . Jennifer and Lexi took good care of our needs, thanks so much !!!!

I would just like to thank Joe and Jennifer for their excellent customer service. I greatly appreciate their attention to detail. Thank you again

This is the first time I rented a storage and I was so surprise of the outstanding customer service I received from the young gentleman that took care of me not sure what his name was I would like to say George.the gentleman was so patient and took his time to explain the process in details.I can say that you have a long time customer here.

Mary very sweet and funny!!!!!!...

We had a Nice 10' X 20' nice and long Clean unit. Joe the Property Manager I give 5 thumbs up. {{{{ Towards the end I moved out because Roaches & Mice & Mice S***. I had a 2 Public Storage unit's in Danbury,CT and Never had any Roach nor Mice Problem. Maybe the Owners of the Property should spend More MONEY for Pest Control so people like me could stay.

Mary provided the best customer service! She made the leasing process very fast and explained all I needed to understand in an easy to understand way. Thanks Mary!

Ive had my things here for about a month now and I have to say that they are wonderful! Mary was a huge help and very friendly since the first time we met! She helped me determine the right size unit and didnt try to oversell me, when I thought I should go bigger...she made some great points and helped me save money! I got a GREAT deal...better price and size than anywhere else I looked. I cannot give a better recommendation for her or this place! I have no worries about my things being here...

Customer Service has a NEW name and that name is Mary Matutat!!! She is honest, helpful, wise and lets you know all details about everything. She is very smart and has helped me tremendously with storage issues. Mary should get a raise today! Mary should also be the manager. As a manager she can train other employees to have the "style" of customer service she has. Public Storage better listen to me cause my company will "steal" Mary and put her in a job with us. Not only does she help with storage issues, but she tells us how to get around Daytona streets, where to go to find this, where to go to find that. I'm telling you, Mary needs to get a raise or risk being stolen by another company. It's in writing.....that's how good Mary Matutat is at her job!! Sincerely S.Y.R

Mary was very helpful, friendly, and upbeat. She was a pleasure to work with and made sure we got the proper storage for our needs. She provided us with some tips on packing the unit and ways to ensure that our valuables would be safe while in storage. Everything was clearly explained and she even followed up to see how our move was going or if we had any questions. A great experience all the way!!!

Mary was very informative which helped me save money. Professional,fast and that's what I needed at the time.

Excellent fast service

Mary was very helpful at getting me into a unit today!

great place to rent go check it out. Mary help me out a lot so go see her

Mary and Joe gave great customer service. Thanks for making this easy.

Mary was a wonderful help to me and my brother in updating his storage information. She is one of the unsung females who keep things going in this world and do not get credit for doing so. She was consistently pleasant, organized and gave us all the information we needed to ma formed decisions. She was great.

Travis was excellent 5 star service

Stopped in to this location to get some boxes, Mary and Joe were both very helpful and gave some good tips on packing. A+ to your staff!

It's been a pleasure since I moved here Joe friendly and helpful...the service is 100 star, thank you Joe you deserve a bonus.

Joe was the gentleman who I had the pleasure of doing business with. He handeled the process smoothly and efficiently. Honestly he allowed me to feel at ease in a rather difficult situation. For me storing my personal artifacts is one of those sometimes inevitable responsibilities I prefer to postpone.

Mary (I believe was her name) was very polite and professional. She showed me around and was very helpful. The property was clean and kept up very well. She explained everything in detail. I would recommend this place to anyone looking for a unit.

Mary was great help with getting everything organized for my transition to putting my stuff in storage

Very easy to get in a unit. Dinorah was very good and helpful with the process. Professional, friendly and knowledgeable.

Public storage on Nova Road is an amazing facility. Diborane was very helpful, helped us get the services we needed with a smile, compassion, and a genuine help. Thank you Dinorah!!!!

Great customer service, Fast, Nice and friendly

Great customer service and communication. Very helpful and polite. Site is clean and maintained.

Joe is my favorite and is very helpful and i greatly appreciate him.. Thanks again

Thoroughly impressed with facility, most important of all was how professional and extremely helpful Diana was throughout the rental process. Highly recommended; ask for Diana!

Have used this facility before. Great customer service and friendly staff.

Joe and Angela

Dale was very helpful fulfilling my storage needs. Fast and friendly service.

I came to looking for storage with my friend and Angela the manager help us with the size unit and she knew her business and is very professional. I will recommend this place to all my friends.

Angela attended us with a lot of enthusiasm. She was great.

I when to this place with my cousin David. Angela help us to make decision on the unit size. She was very professional and knowledgable. I will recommend this place to all my friend. Thank you Angela!!!

Angela was very helpful and made the process to rent a unit easy and quick. Highly recommended!!

I when to this place with my uncle, he was moving with me and needed a place to storage. I was really surprised of how quickly Angela figue-out what we needed and how affordable it was. Thank you Angela for your help

Great service and a smooth pocess

Angela was so wonderful. She helped me beyond my expectations. Even offering me a bandaid for a scratch I had gotten while moving my things. She made herself available and was very pleasant. I wish there were more people like her in all the business' around town. Thank you Angela, you really made my day..!

Great service

I was cleaning out my place and needed some space to store some old furniture. Had the pleasure of working with Joe. He got me squared away quickly and I was able to move in same day. Would definitely recommend to a friend!

Great service

Great place to store your stuff Joe and angela were very helpful on making a decision for me and using there storage facilities great prices too.

Daytona Beach fl location was very helpful with me saving money

Good customer service, decent rates. A friend recommended this place to me and I think it will work well.

A friend backed out at the last min, to let me store my car at his house for a month, and I had to find a place fast. I lucked out. Got a great rate and the registration experience was not bad at all. Thanks Joe.!

Service was great and very much facilitated the process of finding the right storage and moving in

JOE is the only reason I've kept my stuff there so long. He is a great manager and does a fine job with his work and ethic. That being said, by the time ps added fees and mandatory insurance,I was 20$ more per month than my original storage cost. One can only hope they have someone like Joe at each and every property as I guarantee it would be a LOT emptier without him. Thank you Joe for all your commitment and hard work. If I had to review strictly on public storage without Joe, I would have given 1 star.

Great experience with Angela & Joe. Great job with getting us set up and do an Excellent job with customers every time I step in. Keep up the great work you two thanks!

I've been with Public Storage since before Joe took over and have had no problem at all adjusting to the new managment! Good job!

Joe is the best! has helped me since day one!! :D happy i chose to come to this location!!

Have had a very pleasant experience with the managers Joe and Angela. Anytime I have a question or need to make a payment, they are very helpful and friendly. I would recommend checking them out if you need storage.