Public Storage Self-Storage Units at 20865 US Hwy 19 North, Clearwater, FL

I used this property for 23 months and I just moved my belongings out. The property manager Diana was great, she is an excellent property manager she cares about her property and customers. So kudos to Diana for doing an excellent job.

The price has tripled since I moved in. There was a flood in 2020... I haven't been able to get into my room in 2.5 years, but I still have to pay $500 a month against the chance I might one day figure out how to get the door open. Too bad it isn't possible to give no stars at all. Edit: I added a couple of stars, making the review neutral for the time being. I called the office, talked to the current manager, who couldn't understand why her predecessor hadn't told me how to schedule a free visit from their roving maintenance guy to force our way past the jammed door. I'll call next week and see if they're as good as she thinks they are. 7-11-23 Another edit: I'm back in the room; it only took 4.5 months after I got hold of the district manager. All the stuff near the door was ruined by water damage and the resulting black mold. I asked for some sort of rent relief while I dig thru the mess; they said the best they could do is one month's free rent... during the time I was locked out, I paid over $10,000 for a room I didn't have access to. And the rent just went up ANOTHER $95 a month. It's gonna take me months to dig thru all the moldy mess, taking pictures of every damaged item, against a possible insurance claim. The insurance has a damage limit of $5000; I have nearly $5000 worth of guitar amps near the back, which will take a while for me to get to so I can assess any damage in that area. Their mess, but my loss and responsibility. I can't afford a lawyer, so they have me over a barrel. There are so many storage companies out there... pick any of the others, and steer clear of Public Storage.

Charge my account without my consent

Worked perfect for me

Excellent service.

Jasmine is always so pleasant & helpful. She’s very friendly & I would recommend this place to family & friends. Thank you Jasmine for all your help.

Great service property is a little old but it’s kept clean and app is very convenient. Jasmine has been very pleasant to deal with thanks for all your help

CLEAN AND FRIENDLY SERVICE. YOU MUST CHECK THEM OUT

Jasmin was very helpful and informative, she helped my mother rent a space and I was very impressed with how patient she was thank you for being so kind

Great service and very clean facility

Just want to say Jasmin is very helpful and kind . Definitely an asset to the company.

Jasmine helped my wife and I and I must say she has excellent customer service.

Thank you for your help

Fantastic company! Phenomenal customer service that I received from Jasmine. She is extremely knowledgeable and went the extra mile as she patiently walked me through all the questions I had for her. We are looking to relocate from out of state and had tons of questions. She was so kind and personable. I would recommend this location merely based on the great customer service she provided.

Super nice people.

We rented a unit and didnt attempt to move in for around 3 weeks. Once we were ready to move, i rented the truck and hired two movers. We loaded everything up into the truck and once we arrived, found that management had PUT A LOCK ON MY DOOR!!! There was no one there to help. I had to pay an additional day for the truck and for the two movers! A phone call would have been nice to let me know they did this ahead of time. I called "customer service" while there and she stated that they "attempted to call on many occasions"! I run a business from the number i gave and its 24X7X365. Unbelievable. I went elsewhere. I will never rent here again.

Hey there Mr. Judson was the greatest very help very nice well respectful I just Love him Y'all need more like him Love Ayanna Taylor♥️♥️♥️♥️♥️

Jasmin was great! I am new to the area and needed space to store my extra belongings. She was professional, helpful and answered all my questions!

Jasmin is amazing,help me get my storage needs and gave me the best rates. Awesome experience.

Great service

I had a lot of questions about renting a storage unit, Jasmine Morales, answered all questions effortlessly, great customer service . The office and property were clean and well maintained. She is a keeper ! Thanks !!!

Run down, dirty, mice infested place. I'm moving out end of the month.

Jasmine was very helpful and shes a awsome person

Jasmin was very helpful and took her tike to explain everything to me

Great facility and kind staff will recommend. Judson was very helpful

Staff was helpful and friendly. Thank You Jasmin

Best storage in town ! Jasmine was super helpful

Hard to find and the units are not air conditioned very well. I wound up with an interior unit and there was no overhead light. Had to use my phone for light. Did everything online. My lease started 6/5 but didn't receive access code until day after.

This facility is always so clean plus the people who work here are very helpful. So easy to access from US 19. Would recommend this place to everyone.

Mrs. Linda is awesome! So patient and thorough! Thank you for making this process simple. You are an invaluable asset to this company!!!!!!!

Grateful for stan

Kind of price for the size, I got a

Stan the man was so helpful

Stan the man was great today. Very help full! Thanks for everything Stan!!!!

FYI you sign their lease agreement. I did not realize how much they could increase your rate. Be aware they increased my rent $100 a month. So from $250 to $350.. Then for some reason my phone calls go to voicemail and they don't return your message, after multiple calls. They will give you 1 month before they change your rate. And offered absolutely NO assistances..

love this ok I'm sorry

Fantastic service!

Just came in to complete my reservation and Stan was extremely friendly and helpful! Linda and Stan had both called me prior to my move in date to confirm the size of the unit and move in date which made me feel comfortable. My reservation was bumped because they had no 10x20 units left and I was able to get a bigger unit for the same price. I highly recommend this location for the price and space, and friendliness of staff.

Celia and Jerry are awesome, great at taking of me with the Erental Thank you

Nice infos to safe money 👍🏼

Thank you Jerry for all of your help with my inquiries and keeping my storage unit safe while renting here!

Bill was very gracious and helpful

Very quick service. Very knowledgeable personnel. Great location. Thank you very much !

Linda was so helpful answering all of our questions. She went above and beyond providing the best customer service. If we ever need a storage unit again we will definitely return!

Stan was more then helpful in getting me into a unit! I highly recommend this storage company!!

Linda was super helpful and sweet!! Definitely recommend this place. Thank you!

Stan has been super friendly and helpful!!! Thanks Stan!

Best help The best help ever.

Clean lock very good place proce and service good person is nice

Stan is awesome! The service was good and helped me with moving into my storage unit.

Great place!! Incredible staff

Stan is a great help! Got me set up in no time. I will mention the 10 x 20 indoor storage is closer to 10 x 18. Creates a tighter than expected fit. Thankfully, Stan let me check it out to make sure it worked before I committed.

Worthless place of a storage ..to high in price..half of my stuff got ruined cause the ceiling is falling down fiberglass installation all over my things..water damage to all my beds and dressers and my 3yr olds things..so I wouldn't recommend this place to anyone..I took plenty of pictures to have proof oh and all 3 of my TV's are also ruined smh..

Stan & Linda are awesome! They'll do their best to help you out! It's a good place to keep your belongings at for awhile, clean etc.. Stan is very helpful so is Linda! Good crew! I'm happy that I have my things here for now 😌 understanding people...

Very professional and helpful

IN AN OUT! GREAT CUSTOMER SERVICE!

Stan is knowledgeable and proactive. He gave us great customer service and helped us find the exact right unit for our cross-country move. I strongly recommend this facility and their representative, Stan - he's the greatest!

Stan was a great help. Jasmine was as well. Happy with the customer service.

My collegue and I were helped by Stan, he was very thoughtful and helpful. He was very thorough going over the process. We we were very appreciative of him!!

Stan is great. Very helpful and efficient

Muy bueno !!!

Stan is very personable professional and uber clean and organized.

Clean closes at 9. Raised my monthly without notice

Stan very good service

Linda very nice and professional

Jeanette has great customer service and a hard worker.

Always there when you need them. Very professional an very clean! An did I say staff is the best!

Thank you Stan for making the moving process easy! You’re the best!!

Linda did an awesome job great customer service.

Worked with up when something serious came up.

Linda, Stan and Hudson are the best! They are the reason that I always go back to this particular PS location.

Wonderful place! Very well maintained and the staff, Stan and Linda, we’re a pleasure to deal with!

Customer service was great...

Linda is the best. She find the perfect unit for us

Linda helped me more than any of the other units I called after being hung up on and transfered Numerous times she answered all my questions and we ended with the results I needed. She's the best😘

I have been speaking with Linda and the folks at Public Storage for several weeks to prepare for my move to Clearwater. She has been incredibly helpful and friendly. I even had to switch units when I learned my possessions would be coming by semi truck and therefore wouldn’t be able to access the previous unit I initially secured. Very accommodating and willing to work with me. Thanks!

My service was impeccable at this location from Linda he did an absolutely fabulous job and we would come back there anytime and we recommend anybody in the area use this facility because it's nice clean and the staff is awesome

Linda is the best

Linda was so helpful and she really is an amazing person an makes me want to recommend her and public storage to everyone I know

Linda is a rockstar! She was super helpful and made the rental process quick and easy while providing clear and concise instructions. I highly recommend this location. Thank you Linda!

Linda today at Thu May 6, was so friendly as I drove thru the gate. With a wave greet as I drove in. I later walked into the office to realize that she was the person behind the counter. I had an concern, but apologized for interrupting since I didn’t know she was busy. Nevertheless, with such grace and professionalism she listened to my concern and even excused herself from her early team conference call. Customer service at it’s finest is all I saw with Ms. Linda. Thank you for caring.

My visit was professional ,,informative expedient and saved me some money

Great service In and out Great prices Good people

Great service

Manager was excellent she went above and beyond when my Amazon package was delivered to them in error.

Linda was amazing and very helpful

DON'T TRUST THIS facility as they want to keep your items especially if you're trying to pay and they say that it's only in so and so's name so you can't pay your monthly fee! I moved from Chicago to Florida with the help of my fiance but he passed away recently now I can't get into my storage unit with my children's collages and memorandum's my son's been sleeping on the floor due to no access nor trying to pay but he won't accept payment!

Linda is absolutely phenomenal. We recently moved across country and needed a place to store all of our belongings while we find our new home. She answered every question we could throw at her, and even gave us recommendations from things to keep our belongings pristine to places to visit. We really appreciate the great customer service at this location.

Linda, from Public Storage went out of her way to make sure that my storage rental experience was smooth and seemless. My move-out went just as well. And the price was very reasonable too. I highly recommend her and this Public Storage site!

I relocated to Florida from Indiana in late December. Unfortunately, the apartment complex I was moving in to, used full advantage of this and I was scammed. The experience portrayed was def not the experience endured. I called Public Storage because I needed a place to store my belongings, and quickly. Linda was extremely helpful! She was not only kind, but attentive. She took the time to help me find a spot sufficient to my needs. She didn't try to oversell or scam. Thank you Linda and thank you Public Storage for being there in my time of need.

I want to change my experience from a 1 star to a 5 star solely because of one person...Linda... at the Gulf to Bay location. She listened to my frustration regarding past service, and sought a solution for me. To be kind is free. Thank you again Linda.

I sold my car to somebody in New York, and we were able to coordinate and store the car in Public Storage here until he was able to come and get it. Linda, the manager, was so helpful in making everything work so smoothly. Thank you so much!

I've been using this storage facility for about 3 years. Linda is always a friendly face to say hi to and all staff have been great to deal with. They keep the place very clean. Plus easy touch free gate access

Linda is very professional, friendly, and very helpful. She has made the process of securing our storage easy. Units are clean and the place is well managed. I recommend you give it a try!

Linda was so amazing and helpful , she really took the time to help me with all of my questions! I had a really great experience with this public storage location!!!

Very lind and willing to help. Very informative and friendly staff.

Very good deals on storage units

Linda is the best! She help me with my situation. Location is kept very clean and I feel safe going there.

Linda is amazing! Amazing staff 🙌 very helpful and professional also very easy to locate and get into your storage

As first time storage users, we were so pleased to receive such great service! On arrival we were confused about everything, but then LINDA was so kind and knowledgeable, she made the process clear and easy. She really went out of her way to assure us and get us the right unit and the right price. She answered all of our questions, took us to the unit, and made sure we were happy with our decision. Linda's service was superior ! Thank you Linda!

Linda was very professional and helpful. Easy access to the property, clean and great central location, easy to get to off of US 19 or Gulf to Bay. I would recommend this location.

Great place !! Great staff would definitely use this place again

Very helpful great service

Great customer service Really took time to help me with getting my storage situated

Linda was so gracious to this first-time rental customer. I had no idea what to expect and she explained everything to me so clearly and even handled a situation for me to get me into the exact unit I needed. She's the best!

Manny is so nice it was a pleasure to meet him. Thank you so much.

Linda was extremely helpful from my initial call. She gave me all the information I needed and also made some helpful suggestions. She took her time and showed me different size units. She earned my business!

For starters when contacting folks to collect $$ owed on units you could make sure you have the correct phone number & if not don't continue to pester them up to 9 o'clock at night with phone calls - all this AFTER you've politely been told the person you're looking for isn't the person you called! Also- when turning said account over to collections you could make sure you don't give them the same incorrect phone number, thus possibly exposing yourselves to a potential lawsuit. All this because your tenant had the number before the person you're currently harassing. Just a thought. Tootles. 🖕

Nice Storage units. Great help from Linda, i would highly recommend her for assistance..

Great customer service from Linda who was so very helpful -I really appreciated all the information she gave me - the property is also very clean which I like.

Exceptional customer service provided by Linda. I am very appreciative she was willing to show me a unit in advance of renting. Definitely place to rent from. Thanks Linda for your patience, smile and friendliness while also social distancing and explaining the contact-free rental process. Wonderful service in the time of COVID-19. Bravo to you!!!

Cathy was a beautiful person who gave me great service

Cathy was fantastic. Very knowledgeable and very friendly! If you need a unit, call her!

Cathy was wonderful! Great service and covered every aspect! Highly recommend!

Excellent customer service experience from Cathy.

Cathy was very helpful and on point, definitely knew her stuff

Sandy made my experience so much easier. She was very helpful and friendly.

Great experience at this public storage, looks up to date and clean. Cathy was able to assist me and was very polite.

Cathy was really helpful and made sure we had everything we need it

From my last experience with another company, I was afraid to use storage units again, but this Company, PUBLIC STORAGE has excellent customer service, great fist month specials and Sandy the office Manager was so nice and professional with me. I highly recommend this place!.

Cathy is wonderful! Both professional & sweet!

Cathy was awesome and very informative

Cathy was amazing! Thank you!!

Hey is the best service i have i recommend 100% ask for cathy good service

Cathy is very helpful. Great storage facility!

Cathy provides phenomenal customer service! Very friendly and helpful. I highly recommend.

Cathy was super helpful and friendly and answered all my moving questions. Very great service.

Jeanette was great!

Jeanette is always helpful, friendly, her customer service is great. I have been renting there for a few years now. No complaints.

SUPER SERVICE!! Jeanette & Sandy are super. They have been awesome in setting us up with the right unit quickly. The paperwork went very smoothly. They were very helpful in explaining each form. They also have moving supplies as well. I am so glad we came across this property at 20865 US Hwy. 19 North, Clearwater, FL

Great location. Move in was very easy and Jeanette made sure I got a unit with easy access for move-in. She’s been very helpful since I arrived and runs a nice facility.

The location i rent from is always clean and secure as well as Jeanette-the property manager is always friendly and professional .Whenever i leave I'm confident knowing that my unit is within eyesight of the managers office and to me that's double the security....... great place to keep your things . Jeanette does her job well and goes above and beyond for customer satisfaction!

Jeanette was great and made the move-in process seamless.

Jeanette took the worst day and turned it around completely I couldn't have asked for better service

I wanted to post a review to express my appreciation for all of the help and assistance Jeanette has given. She was always helpful, polite and professional. Thank you Jeanette

Excellent service thank Jeanette

Do not rent storage here. You can’t get to your things after 9 pm but I think even worse they don’t prorate the fee for the month. I killed myself to get my belongings out of the unit but I got locked out on the 7th I was then charged a $20 late fee. I had to pay to get in & get my things out but thought I’d be getting over half back. Well they don’t prorate so if you leave on the 7th you’ll pay for the whole month. I have a lot going on in my life right now & really needed that money. Just be aware of these two huge factors. If you would rather move during the cooler evening hours you can’t cuz they close.

Sandy & Jeanette are great!! Always smiling & friendly

Sandy was awesome! She helped us get our storage unit, explained everything fully, and was super friendly! Definitely would recommend storing your stuff here!☺️

Jeanette was Amazing!

Great help from Bill

Storage unit was clean and ready when promised. Check in process and payment process was very easy and efficient. Our check in representative, Jeanette, was courteous and professional. Good experience and would recommend for anyone needing a storage unit in clearwater.

I am very impressed with the level of service I received from Jeanette when I signed up. She was very pleasant and knowledgeable. I still have my storage unit there because of the great service I have received since. I highly recommend Public Storage to anyone looking for a place to store their stuff.

Jeanette was super welcoming and professional. Very knowledgeable and helpful. Great customer service skills. Great job !!

Jeanette was awesome and very helpful!

Had a great & fast experience renting a storage unit, Sandy was very friendly & helpful

Jeanette for pay bills runs a nice store

Big thank you to Jeanette for being so helpful!!!

Jeanette was very helpful and kind. Her knowledge of everything storage related is impressive.

Jeanette was Super. Got Me in the right Storage very nice . Always a pleasant smile when i come back. very clan and secure atmosphere

Jeanette, She is a rockstar customer relations person. Highly recommend you. Best, S

Jeanette is a very helpful person. Good worker.

The place was very helpful to me kind courteous

Jeanette was incredibly helpful. She was very busy, yet she was very pleasant and went out of her way to complete my transaction. She went above a d beyond!

Jeanette was very helpful and gratuity customer service!

Do not rent from this place. After 6 months they Jack the rent up 30 percent. My rent went from 126 to 165. Corporate is no help. Dont rent from any public storage facilitys. Total scam. Life storage rent increase was 15 dollars after a year and half.

Jeanette was very informative and thorough. Excellent service, would recommend this storage facility if your looking a great one.

Jeanette was very helpful!

Jeanette was professional and efficient. She made the process easy. Thank you Jeanette!

Jeanette was great helping me understand all my storage unit options. Great customer service! I'll be back to see Jeanette. Always a joy working with Jeanette!

From Canada was very helpful and nice to deal with.

I had a great experience here and Ms Jeanette helped so much and made it so much easier to get a unit and she gave us a lot of moving tips too. Really great.

Always have a wonderful welcome. Such an amazing duo Jeanette and Sandy thanks for the help

Jeanette is very helpful and sweet I recommend this location to all! She meets you with a smile and treats you like a friend.

Average storage business

This is a great facility for long term storing as well as short term. Its clean and well kepy and the staff is amazing. Sandy is always there to help. Check them out!

The manager there Jeanette is a friend of mine from Texas and I can truly say this that she works as if she's working for the Lord her customer service skills are impeccable and she truly cares for you as a person...

Jeanette was amazing she helped me with e everything I needed help with and was always happy to assist me in any and all things I needed and questions I had very thankful for her and because of her will recommend this place

Enjoyed my time renting from you all and the great customer service from Jeanette and Valerie. Downside was the big hole in the unit which was never fixed allowing my neighbor access.

Jeanette was awesome! Very nice, professional, and accommodating! She knows her job.

Jeanette was the best. She was very knowledgeable and helped me every step of the way. I wouldn’t highly recommend this place.

Finally was able to move everything out of two storage units. Jeanette was a big part of making everything go smoothly. Thank you Jeanette!

Jeanette displayed outstanding customer service. Explained in detail the contract and was cordial while doing so.

Jeanette was extremely helpful, kind and courteous. It made for a pleasant moving experience at that location. A real pleasure.

Jeanette is incredibly hospitable!

Thanks for all your help, Jeanette

Jeanette @ the front desk is awesome and was so helpfully and kind. This location rocks! Great deal great location!

Great customer service. Jeanette was so kind and helpful!

I can’t say enough about Jeanette at this location. She is such a kind and compassionate person. We have had storage with them for a while and greatly appreciate the professionalism as well as the kindness. She remembered me from one of my visits and made sure to ask about my father in laws health the next time I was in. The kindness is a breath of fresh air in this sometimes cruel world. God bless!

Highly impressed with the service! Ask the lady Janette there for help and she goes above and beyond! Thank you for the help, will be recommending to friends and family!

I absolutely loved the customer service at this public storage. Jeanette was very helpful and courteous. I highly recommend this public storage if u ever need to rent a storage spot. 2 thumbs up

Rosa was a great host and she made sure we had everything we needed. She made the process as easy as possible! A++!!! Would recommend this location to anyone! Thanks so much!

Jeanette is a really lovely lady and I am sure she will do wonderful with this company.

I went to get a storage and sandy helped me. She was extremely nice and polite. Made my experience so much easier.

Thanks to sandy my experience was Phenomenal I would definitely recommend to anyone looking for storage to go to this store and ask for sandy. She was nice and polite and helped me so much

Jeanette was very helpful and nice. Although there weren't any climate controlled units at her location, she went out of her way to find me one

Let me tell you guys something. We needed a 5'x10' small storage unit immediately to help an elderly man find storage space while he is transitioning into an assistance living facility while being hospitalized. This was our first choice, but thought the cost was too great. We met with Jeanette at the property # 52102 location. We then went to 4 other places and they were as high or higher, but what brought us back to the 20865 location was the service and compassion and honesty we received from Jeanette! She was honest, up front, realistic, very personable and her personality and customer service was off the chain! Kudos to Jeanette and to upper management for having the foresight to hire an employee with an excellence to committment in doing her job to the best of her ability. That was what brought us back to this locarion..she is an asset to your company and deserves any and all recognition option you can give her.

Jeanette was very good to us, she is super friendly and very helpful. Will use this site again if needed because of her.

It was a pleasure to work with Jeanette. Very smooth process. Friendly. Very clean facility. Made me feel safe.

Outstanding service, Janette really impressed me with my move and storage needs. Pleasure doing business with this location. Service and professionalism second to none! Always helpful with a can do attitude.

Slways clean

A sweet lady, Jeanette, was very patient with assisting me. Jeanette explains everything so even I can understand. Thank you dear!

Came in to make a payment today. Jeantte was super friendly and helpful getting me in and out quickly.

Jeanette was fantastic, I’m so happy I went in when she was working, so helpful and caring,,,, really cares about her job and renters.... thanks again Jeanette,

A shout out to Jeanette for getting me squared away on my storage needs. Two thumbs up on Jeanette!

Jeanette was very helpful and friendly with the process of getting my storage unit. She was energetic, funny and genuine. I left with confidence I made the right choice using this location with Public Storage.

Jeanette was really nice and helpful and got us all set up quickly, good prices.

Jeanette explained everything very well and quickly took care of my needs. I would recommend seeing Jeanette.

Rachel was so patient with me. I was supposed to be there by 2- then 4 ‘ish- then 5... got there at 5:30, and she had a few groups show up at the same time. Not only did she stay past 6, she was very curious and didn’t ever complain about how we should have come earlier. I’ll be recommending this location, for sure.

Best storage place in town very clean great lighting and the staff is always willing to help and answer all questions. I highly recommend doing business with them.

The girl is so nice. We had not put the lock on all the way and she was unable to reach us by phone so she put a lock on our storage for us. Great place

Been shopping for storage units all day came to this location and was greeted with great customer service by Rachel and I'm very happy with my rental. No more shopping needed!

The rental process was pleasant and fast and affordable. I would recommend this facility.

Jeanette was very helpful and kind. Highly recommend!

Jeanette was very helpful. She knows storage units.

Jeanette was so sweet

Had a wonderful experience. Jeanette was very helpful and provided my husband and i with excellent service. Will be recommending.

Rachel was very pleasant, patient and helpful as I kept moving the date I was transferring from one unit to another. She handled the flow of people in the office with professionalism and courtesy while taking care of each of us. She got me into the right size unit close to where my other one was to make the transfer as easy as possible.

Rachel was great, very friendly and knowledgeable. 1st month free, can't beat it!

Unethical business that has a class action lawsuits against them and will deceive you with a smile on their face. Super friendly as they’re signing you up. Down hill after your stuff is moved in. I chose this place because they advertised the first month for a $1 and $150 a month after that. After being there 6 months they auto withdrew $200 from my bank and overdrew my account. I thought there must have been a mistake in billing so I called and was transferred from the store to corporate. Turns out there is a sentence on one of the 20 pages of contracts they rush you through signing as they stand over you and offer a brief description of what you’re signing as you try to read it on a little point of sale machine that says “after 6 months” they can raise the price to whatever they want to. Which of course means you’re screwed because your stuff is already there. They tried to justify it and say market rate had gone up but when I acted like a new customer trying to get a price they offered me the same $150 so clearly that was a lie. After that experience and I realized what kind of a company I was dealing with I did a Google search and found out they have a class action lawsuit against them for deceiving people in regards to insurance. So I looked closer at my account and saw they were automatically charging me $15 a month for insurance and had never given me any other options. I brought it up with them and they said they could drop the price down to the $10 one instead of $15 so I asked what’s the difference and her response was “it still covers everything” !!!! It wasn’t until I specifically asked if I needed to get insurance through them that she told me no I didn’t have to at all. I got my stuff out of there and I would never trust them again.

Fantastic service! A gal named Jeanette went above and beyond to help me in a professional diligent manner thank you!

Rachel was amazing! She's very patient, and answered all of our questions. Great customer service!

Do they have 24 hour access?

Rachael was amazing and very helpful! Explained everything very well and showed me multiple units with helped a lot! 10/10 recommend.

Rachell was excellent! Thank you so much

I recieved great service at public storage today friendly rachel rhanks for help

I walked in the office just to get a price on a unit. A lady named Rachel helped me. Took me to the unit and explained to me everything i asked. I told her I wont be able to rent until next Friday, until I get paid but she told me not to worry she'd be here. Great customer service and I will definitely be back.

Friendly and helpful staff

Competitive rates. Management is absolutely the best. Helpful & willing to help out in any way they can. I've seen thm stay late while still acting great & personable. I'd drive past ten others to get to this one.

They raised the rent after one month no 24hr access overal not really a good deal

Rachel was very knowledgeable about the storages and very helpful with a issue I was having with my account.

Excellent customer services Sheena rogers

Ms. Rachel was very nice and cooperative.

I wasn't able to sign in to my PS account at home with the information I was provided. So I went into the office and met Rachel. Come to find out my email was in the system wrong. She fixed it for me and set it up on my phone. She was amazing. Thanks.

I went in with my wife yesterday and the manager Rachel provided excellent service.

We have known Jud Murphy for many years. He is one of the most professional, reliable and honest men that you could be associated with. His response with customer service is excellent and we would recommend him to anyone we know. Thanks Jud for all you do ! Tim and Rhona Wahl.

Chelsea helped us and I must say we received such great customer service, we didn't hesitate to rent our unit! good price and convenient location, but the friendly, helpful attitude was what won us over!

I have rented storage units before but this facility is by the far the worst quality. I rented a 10 x 20 for only 4 1/2 months but because the doors don't close properly, a lot of leaves and moisture ended up among my items. I purchased several of my own 'dehumidifying' bags since they were cheaper at Home Depot but when the unit doesn't seal right, it won't make a difference. Several times the door came off of it's tracks and most of the track and components on the door are very rusty. The rubber lip at the bottom is in need of replacement. At the back of the unit is a large crack in the cinder block wall. We discovered more than a dozen LARGE roaches that ran into the crack. I guess they don't spray for bugs (???). All in all for the price we paid, we were VERY disappointed.

Cathy is great and informative. Needs a raise.

Cathy is great. Property looks secure. Awesome!!

Cathy provided me wonderful service. Showed me a couple different sizes to get me into the right size. She was very informative on how to store and items to protect my belongings. Would recommend

Cathy was very polite and helped me through my first move in.

Cathy was great!!...she even went past the 5:30 cut off to show me a space! I wish everyone had her customer focus!!

Awesome 5 star service as always thank you Cathy and Frank!! Would recommend anyone looking for storage should come here.

Cathy and Frank couldn't have been nicer and more helpful. They assisted us in working through a very difficult situation with our movers. Thanks!

Cathy did an excellent job. Very thorough, informative, and accommodating.

Cathy was very helpful and friendly

Cathy was wonderful and was super helpful. Definitely recommend!

Great service and location. Easy access to high ways.

Cathy was great showing me options on storage units. VERY HELPFUL!

I tried to make some kind of a payment so my stuff would not go to auction. There is family cremation remains in there. They wanted only payment in full and that they are going to be part of the auction. They would not let us at least get them. I'm going to retain my lawyer about selling human remains. I just don't know why people are so evil. Karma will get them if my lawyer don't. People buy a inclosed trailer so your not a victim to. Over money SMH

Absolutely hands down best customer service. Called and was told about different locations and prices. Then received phone call right away from the manager Frank. He was informative and quick. Thank you Frank!

Cathy gave me great service. She was extremely knowledgeable about the storages.

Judson, Very nice man helped me out with all of my needs and questions.

Love Rosa she is very helpful and pleasant

Cathy was absolutely great to work with. Very helpful and nice from strait to finish! Highly recommend this facility.

Cathy was a great help. Good place.

Good Service with a smile from Cathy.

Awesome!

Kathy was a good attendant she really help me out I wish you had more like her I really enjoyed her she was very helpful for you to say you have a good employee thank you

Cathy was a great help and a good deal..thanx

Cathy was awesome!

Cathy was great and provided excellent service and moving tips

Cathy showed exceptional service. I left with absolutely no unanswered questions, if ever I need another storage in the future I'll be coming back to public storage. Thanks Cathy!

Cathy took great care of us, excellent service!

Excellent service from Cathy. Very efficient!

Cathy was very helpful.

Cathy is amazing. We moved from Rhode Island to Florida and needed to store all of our belongings. She went through our things with us and found the best deal for storing properly. Cathy also made sure our things stayed dry and mold free in the humidity. She is the best.

Cathy was wonderful help. We have rented here before and have had great service, so naturally we came back! Best storage in Clearwater.

Cathay was very helpful, kind, considerate and professional. She helped me get right size at best price. Would highly recommend you come here.

Cathy was such a bud help and quick thanks again

Cathy kept me from leaving by going out of her way to save me(a single father) alot of money on my unit.. the best customer service out there...thank you Cathy for all youve done!!!!! A+++++++

Cathy is a super woman, she provide a wonderful and professional customer service. She is amazing and knowledgeable person in this business.

Cathy is such a pro - amazing service!!

Cathy was such a rest help!! She made my move in go quick and smoothly! Would recommend!!

Great service and price in compared to local comp

Cathy was excellent. Professional service.

Cathy had excellent customer service and kept a very clean facility. Very helpful with answering questions and giving contact info.

Cathy was a big help, great customer service and very friendly.

Good customer service. Prices are very reasonable and unit is large.

Quick,easy,and and friendly. Cathy was so helpful and made the process painless! Thanks Cathy👍

Just rented a unit from Cathy who was pleasant, professional and great customer service.

Cathy is absolutely fantastic and goes above and beyond to help myself and my coworkers. I have never had service so friendly and professional at a self storage facility. I have to say it again Cathy is the best!

Great service from cathy👍

Cathy was very pleasant. I recommend.

They're very helpful. They have all of the things you need when your moving and storing things like boxes and tapes and packing blankets and all that stuff if you have anything that needs that stuff the restrooms clean.

Cathy C has been very helpful, thank you!

Cathy was very helpful and polite

Kathy was very good and her servants I appreciate everything she did for us thank you

Cathy was great! Great service had me in and out in a jiffy.

Mrs.Cathy...at the front desk. The property manager was so professional and courteous..she was polite and helpful..

Kathy was fabulous took care of everything that we need and will Walking Away with a nice unit

Kathy was great with us got a good unit and I'm very happy good employee

Excellent service. Very professional. Would recommend. Cathy was superb in getting me the size I needed and answered all my questions. AG.

Cathy was amazing. She told us everything we needed. Our car even broke down and she helped. Wounded caring women and excellence customer service!!!!

Cathy was very nice and was respectful. She gave us all the knowledge about the storage unit and made everything clear.

Great Customer Service!!! Definitely recommend this place!!!! Cathy nice Happy and smile Lady!!!!

Cathy save me money on storage. She was so awesome very helpful in everything I needed. Lovely spirit

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Cathy was very helpful and made it very easy for me to get the size I needed

Awesome service! Cathy Rocks!

Cathy was very amiable and efficient. Great employee, fantastic customer service.

Awesome job Cathy

Stopped in here to see about getting a storage unit and spoke with Cathy. She was very nice and informative. She took her time explaining everything to us and showed us the sizes we were thinking of and we were able to get a storage unit. Thank you!!

Came in it was an emergency needed a storage unit right away and Cathy was awesome and got what I needed.

Cathy was extremely helpful and made getting the unit easy

Cathy was great! Thanks for all the help.

Cathy was FANTASTIC, Fast and Painless experience

Dania was very accommodating during my rental.

Ms Diana gave the highest level of customer service. I wish you had 10 more like her. Very knowledgeable and pleasant

Diana was very helpful and she had me in and out in no time!

Great service, efficiency and friendly. Cathy was a true professional. Great customer focus,

Great and easy move in process thanks Cathy

Cathy was awesome ! Great deal for Labor Day ! Nice unit !

Great place , cathy was very professional

Just rented a unit from Cathy who was pleasant, professional and provided excellent service! Very happy customers .

Cathy was awesome- helped me with my storage needs and everything.

Cathy was fantastic, efficient, and helpful. The process was straightforward and easy.

Cathy was very helpful and explained everything fully. Very friendly.

Cathy was awesome she explained everything throughly she was very patient with me and my 1000 questions!...lol.. I would reccomend this storage to anyone In this area that's looking for one!!!

Cathy wss the most helpful individual when I was under pressure and needed a unit. She did what was needed to make sure I walked out with one. Kudos Cathy!

Cathy was fabulous!! It was pouring down rain and the power was out and she made th experience GREAT!!!!!

Thank you Cathy!

Cathy has great customer service

Cathy at the front was helpful and wonderful

This place was infested with roaches and termites which ate my boxes

Cathy was wonderful. She was friendly, helpful and ever so sweet. Thank you for a wonderful experience.

Why I loved this place? CATHY!!!!!

Great service from Cathy.

Cathy was a great help and super nice

Cathy was excellent helping me obtain a storage unit today!!!

Good service Cathy

The mgr was TOO pushy,I made the reservation via the web,and within a minute she was calling me to verify the time and transaction. I told her after lunch and she wanted a firm time. I told her around 1 pm and she wanted a firm time.She never sent me a receipt for the transaction or confirmation number,good thing I copy and pasted the transaction from the website. I received a reminder email a few days later and then friday morning another call from the mgr to verify the exact time I would be there. Really you are open till 6 pm and I have to give her an exact time I'll be there. I was not planning on showing up at 530 or 6 pm but she was ridiculous and too controlling.

Great friendly service

One of the best customer service experience I have ever had!!

Cathy was great! She helped me with alll my needs in a timely manner, she was extremely polite and has great customer service! She answered all my questions and more!

Cathy was Awesome on getting me what I needed at a great price. Great customer service!!!!!!!

Cathy is awesome. Best customer service I have received, as a first time customer, in a long time.

Great customer service!!! Cathy was very patient and informative !!! .

Great service. So much room for activities.

I have used this public storage because of Cathy. She is the best. She is always helpful, and always nice. Just love her.

Cathy was really helpful and understanding

To start been at this storage now over 8 months never late on payment Auto pay and nothing but hassles. Horrible storage unit and Cathy is even worse. Avoid this place.....If you have issues contact Manny first, I had no luck. Contacted Don his boss, she was even worse with smart remarkes, now waiting on her boss Henry to return my calls. So basically if you pay on time still expect to be hassled and the even the two bosses over Cathy are rude and do not care about customer service. Still waiting on Henry to call me back will update afterwards.

Cathy was wonderful. Explained everything in a very precise manner. We are very happy with everything.

Cathy was amazing through my almost 2 yrs of being here. I just moved out and she made this experience fast and easy. I highly recommend this public storage!

Cathy was extremely helpful and very easy to deal with. She took her time in explaining everything to me and made sure that all of my questions were answered.

Wealthie was great in giving me a tour and offering merch to help with my storage needs. Clean facilities as well.

Cathy provided great fast and efficient service! Would highly recommend!!

This is my third time working with Cathy and the customer service is beyond exceptional and she is the reason I always choose this particular location.

Management and part time employee's do not communicate. Rented a unit had it for a few months and went to work on a project at the unit sense we had notices alot of homeless people using the units as day living. Thought would not be a issue since we asked when we moved in and was told no problem at all and now today I am doing my project and Cathy the manager has to say something to me but have witnessed here ignore others. So if your homeless and need a place to stay all day this is your spot if you need a workshop storage unit look elsewhere you are not welcome at this location. Now I have to move everything to another storage cause employees do not explain even after asking and explaining I would be using the unit as a workshop. Avoid....

Very through and excellent customer service from cathy

Cathy was great! Very personable! Great customer service! :)

Cathy was a joy to talk to! She knew what she was doing and very quick in and out.

Cathy was Awsome and very helpful !!!

Fast, clear and precise instructions and communication! Cathy was the best!!!

Great rates very safe place

I'm a repeat customer. Cathy has always treated me so well. She's always in a great mood and so helpful.

Great service from Kathy!!

Cathy is always courteous, friendly, professional and is always helpful whenever a question is posed.

Cathy was great. Fast and friendly service. Thanks.

Cathy was friendly and efficient and the space was exactly what we needed.

Cathy the manager very rude, have been renting from this location for a couple months and all I see when I go there are homeless people hanging out in their storage units like they live there during the day. Very strange feeling putting all your stuff in a unit while they are watching what you put in your unit. No cameras except at the front gate so not very secure. When it rains some of these units have to get water in then after hard rains water stands everywhere. Avoid plenty of other storage places.

Cathy is an awesome manager, we have been here for 5 years and moved to 3 different storage units, she made it a very easy move. I would recommend Public Storage to anyone who needs some extra space!!!

When first rented the walls needed repair, we got great fast service from Manny the district manager. Cathy who works there is wonderful to deal with as well.

Kathy was quick as usual

Rented at this location an cathy did an amazing job

Awesome place. Cathy is great to work with and extremely helpful.

Cathy has been more of a friend than a business associate. She is a real asset to this location. This is my 2nd time renting here and will continue to use this facility due to her friendly, compassionate caring personality . She really cares about her customers. If looking for storage I highly recommend this location.