Public Storage Self-Storage Units at 20865 US Hwy 19 North, Clearwater, FL

This place is invested with rats . They don't care about any bodies stuff . I called the storage and the GM MIKE to solve the problem which I was blown off for a whole month then told my situation was unfortunate. They want you to pay for there rat problem. DO NOT RENT FROM THIS PLACE ITS DISGUSTING ❗

Jasmin was very kind and answered all my questions and concerns

Jasmin has always been helpful

Extremely helpful!

Amazing experience went above and beyond to make sure everything was perfect for me . Highly recommend as well! Very satisfied

Jasmin has always been very helpful

Property is very well kept and management is extremely helpful.

Jasmin was extremely helpful during a very stressful move! Thank you for all your help.

Jasmine is property manager she is very nice and she takes care of all issues. Keeps you to date and takes very good care of the property and she deserves a good raise.

Emily and Jasmin are always super helpful

La chaparrita que estaba ahí buena gente y como ayuda recomiendo este lugar

Mike was super helpfully

The employees here, especially Jasmine, always make me feel welcome and always ask me if there's anything I need. The grounds and the bathroom are kept VERY clean and it always feels safe.

Jasmine was awesome!!!

I recently rented a unit at Public Storage, and I couldn't be happier with the service. The facility is clean, well-maintained, and secure. Emily was incredibly helpful, walking me through the rental process and making sure I understood everything clearly. They offered a variety of unit sizes, so I was able to find the perfect space for my needs. I also love the added security features and gated access. Highly recommend Public Storage if you're looking for a reliable and hassle-free storage solution!

Emily is so sweet and helpful. Thank you so much

Jasmin was great at the front office with getting me started quickly and easily.

Jasmin is amazing!! A+++ She consistently goes well above and beyond. Best property manager I’ve met in my life!

Jasmine was so helpful and understanding she worked with me after I had many things go bad she is an asset never let her go

Jasmin has been a pleasure to work with these past few weeks

Jasmine is the greatest ever!

Jasmin has always been very helpful everytime I stop in always a pleasure

This location was well kept and fit our storage needs. Super convenient location and the manager Jasmin was awesome! Thank you!

Jasmin was super helpful and informative

Jasmin was very helpful and she made the process very easy and im happy with my unit.

The price has tripled since I moved in. There was a flood in 2020... I haven't been able to get into my room in 2.5 years, but I still have to pay $500 a month against the chance I might one day figure out how to get the door open. Too bad it isn't possible to give no stars at all. Edit: I added a couple of stars, making the review neutral for the time being. I called the office, talked to the current manager, who couldn't understand why her predecessor hadn't told me how to schedule a free visit from their roving maintenance guy to force our way past the jammed door. I'll call next week and see if they're as good as she thinks they are. 7-11-23 Another edit: I'm back in the room; it only took 4.5 months after I got hold of the district manager. All the stuff near the door was ruined by water damage and the resulting black mold. I asked for some sort of rent relief while I dig thru the mess; they said the best they could do is one month's free rent... during the time I was locked out, I paid over $10,000 for a room I didn't have access to. And the rent just went up ANOTHER $95 a month. It's gonna take me months to dig thru all the moldy mess, taking pictures of every damaged item, against a possible insurance claim. The insurance has a damage limit of $5000; I have nearly $5000 worth of guitar amps near the back, which will take a while for me to get to so I can assess any damage in that area. Their mess, but my loss and responsibility. I can't afford a lawyer, so they have me over a barrel. There are so many storage companies out there... pick any of the others, and steer clear of Public Storage. Another edit... They gave me a six month delay on the last rent increase, which almost exactly equals one month free rent. Found out new customers are paying less than half what I am for the same size room; Jasmine asked for a tent reduction for me, but the new district manager refused. Jasmine suggested I move to another room on the same complex to get the new customer rate... I went her one better and had a friend rent a room across the driveway to get a month free in addition to the new lower rate. I dropped one room size to stay close to the old location... Saved $400 a month. Wish I'd thought of this last February. roughly $8000 ago... could have saved $6400. The company is awful, totally lacking in ethics. Facility Manager Jasmine is way too good for these crooks. My contract with them guaranteed me access to my stuff , which they denied me for three whole years... and most of the rent increases took place while I was locked out! They could tell by looking at me I can't afford an attorney, so they got away with it. On the positive side, if your need is short term, and you know for an absolute fact you'll be gone before they have a chance to raise the rent, I checked around, and they're the cheapest per square foot I found.

Myrtie was extremely professional and very helpful. Great experience.

Be aware that their rates are not locked in and fluctuates. My rate went up $60 after a few months of renting.

I told them I was moving out and they drafted my account the same day. I requested a refund and they said our policy is we don't give refunds you can stay til the end of the month I was moving out of state I didn't want to come back in 30 days.

Jasmine goes above and beyond and is a credit to the organization. Rex was very helpful and provides excellent customer service. Stan is knowledgeable and proactive. He gave us great customer service and helped us find the exact right unit for our cross-country move. I strongly recommend this facility and their representative, Stan - he's the greatest!

La mejor antencion que e tenido los recomiendo 100%

Excellent Service by Jasmin! Jasmin provided exceptional service during my visit. She was professional, knowledgeable, and helped me find the perfect storage solution. Thank you so much for your assistance!

Why do they sell you a price and a few months later they raised it? In a little over a year I have had my storage go up two separate occasions by $60-80 each time. They realize you have lots of stuff and know it will be hard for you to move so they just start raising rent... its a shady way of doing business and will be the last time I use Public Storage for any future needs. The price should be locked in for a year at least.

Jen and Dan were awesome. Swapped units made it easy. They both were friendly and very accommodating. Will definitely stop in and say hi when I’m at my storage. I recommend this location for great service!!!!

I used this property for 23 months and I just moved my belongings out. The property manager Diana was great, she is an excellent property manager she cares about her property and customers. So kudos to Diana for doing an excellent job.

Charge my account without my consent

Worked perfect for me

Excellent service.

Jasmine is always so pleasant & helpful. She’s very friendly & I would recommend this place to family & friends. Thank you Jasmine for all your help.

CLEAN AND FRIENDLY SERVICE. YOU MUST CHECK THEM OUT

Great service and very clean facility

Just want to say Jasmin is very helpful and kind . Definitely an asset to the company.

Jasmine helped my wife and I and I must say she has excellent customer service.

Thank you for your help

Fantastic company! Phenomenal customer service that I received from Jasmine. She is extremely knowledgeable and went the extra mile as she patiently walked me through all the questions I had for her. We are looking to relocate from out of state and had tons of questions. She was so kind and personable. I would recommend this location merely based on the great customer service she provided.

Super nice people.

We rented a unit and didnt attempt to move in for around 3 weeks. Once we were ready to move, i rented the truck and hired two movers. We loaded everything up into the truck and once we arrived, found that management had PUT A LOCK ON MY DOOR!!! There was no one there to help. I had to pay an additional day for the truck and for the two movers! A phone call would have been nice to let me know they did this ahead of time. I called "customer service" while there and she stated that they "attempted to call on many occasions"! I run a business from the number i gave and its 24X7X365. Unbelievable. I went elsewhere. I will never rent here again.

Hey there Mr. Judson was the greatest very help very nice well respectful I just Love him Y'all need more like him Love Ayanna Taylor♥️♥️♥️♥️♥️

Jasmin was great! I am new to the area and needed space to store my extra belongings. She was professional, helpful and answered all my questions!

Jasmin is amazing,help me get my storage needs and gave me the best rates. Awesome experience.

Great service

I had a lot of questions about renting a storage unit, Jasmine Morales, answered all questions effortlessly, great customer service . The office and property were clean and well maintained. She is a keeper ! Thanks !!!

Run down, dirty, mice infested place. I'm moving out end of the month.

Jasmine was very helpful and shes a awsome person

Jasmin was very helpful and took her tike to explain everything to me

Great facility and kind staff will recommend. Judson was very helpful

Staff was helpful and friendly. Thank You Jasmin

Best storage in town ! Jasmine was super helpful

Hard to find and the units are not air conditioned very well. I wound up with an interior unit and there was no overhead light. Had to use my phone for light. Did everything online. My lease started 6/5 but didn't receive access code until day after.

This facility is always so clean plus the people who work here are very helpful. So easy to access from US 19. Would recommend this place to everyone.

Mrs. Linda is awesome! So patient and thorough! Thank you for making this process simple. You are an invaluable asset to this company!!!!!!!

Grateful for stan

Kind of price for the size, I got a

Stan the man was great today. Very help full! Thanks for everything Stan!!!!

Stan the man was so helpful

FYI you sign their lease agreement. I did not realize how much they could increase your rate. Be aware they increased my rent $100 a month. So from $250 to $350.. Then for some reason my phone calls go to voicemail and they don't return your message, after multiple calls. They will give you 1 month before they change your rate. And offered absolutely NO assistances..

love this ok I'm sorry

Fantastic service!

Just came in to complete my reservation and Stan was extremely friendly and helpful! Linda and Stan had both called me prior to my move in date to confirm the size of the unit and move in date which made me feel comfortable. My reservation was bumped because they had no 10x20 units left and I was able to get a bigger unit for the same price. I highly recommend this location for the price and space, and friendliness of staff.

Celia and Jerry are awesome, great at taking of me with the Erental Thank you

Nice infos to safe money 👍🏼

Thank you Jerry for all of your help with my inquiries and keeping my storage unit safe while renting here!

Bill was very gracious and helpful

Very quick service. Very knowledgeable personnel. Great location. Thank you very much !

Linda was so helpful answering all of our questions. She went above and beyond providing the best customer service. If we ever need a storage unit again we will definitely return!

Stan was more then helpful in getting me into a unit! I highly recommend this storage company!!

Linda was super helpful and sweet!! Definitely recommend this place. Thank you!