Public Storage Self-Storage Units at 100 Spring Street, Southington, CT

When I first got the storage things didn’t go as planned however Mr.Ron does not like when his customers are not satisfied and went above and beyond to get things straight. I am more than grateful for him he took time and made sure I had the perfect storage to keep my belongings safe …. So with that being said I highly recommend Southington public storage Thanks Mr.Ron your greatly appreciated ‼️

Ron was amazing! Made this a great experience and was very pleasant to work with. Also shout out to Sarah!

Ron was very helpful finding a new space for me to rent. He was very courteous and attentive to what I was looking for.

I would like to give a shout out to Ron who was exceptional in his service. He worked with us helping with my sisters storage who has been with Public Storage for 15 years. He was respectful, attentive to our needs. I recognize he went over and above to resolve our situation. You don't find good old-fashioned Customer service like Ron offers anymore. Thank you Ron. If you need storage go see Ron at Spring St Public storage.

Ron provided great service. Very professional.

Nice, clean, safe location. Ask for Ron - super helpful, super nice guy.

Came in today looking for a unit to store my belongings during a move, was fortunate enough to have Ron help us out he was great very knowledgeable and was able to get us the perfect unit in terms of size ane location.

Ron was very informative and delightful and had so much

Matt, the district manager was a huge help as was Ron!

Ron followed up almost immediately after I made my reservation with no required payment and helped us get the best deal for us and our space. Units are clean and easily accessible.

No to good

Sarah was amazing from the time I rented my unit. I definitely would recommend renting a unit at this location, and ask for Sarah, tell her Sarah Brandon sent you 😊☺️

Ron was excellent…15 out of 10!!!

Ron and Sarah were very helpful and made my move in very easy.

Sarah is phenomenal! Super super nice and helpful! Definitely made the whole making and setup process a breeze! 10/10 customer service skills

Sarah and Ron are awesome! Sarah went above and beyond to help me fix a problem. Great customer service from them both!

Ron was a great help getting started. I came in earlier in week and he arranged for me to come back when I would be ready and even called to remind me the day before. Superior customer service! I especially enjoyed his smile! Extremely helpful.

Ron and Sarah were great

Sarah was extremely helpful. Very good sales lady.. would recommend

Ron was awesome! He made my check-in experience fast and fun!

Ron was very helpful with all the questions that we asked. We did not feel rushed. Thank you Ron.

Ron was great. 5 out of 5!!!

I got a good deal on a 10 x 10 unit because I was told they wanted to increase their customer count so I got a price that couldn’t be beat by anyone. After 4 months they increased my rent by ALOT. It was completely unexpected only warning I had was an email a week before the increase took place. If they gave me a year or even 6 months and plenty of notice of the increase they would have had 5 stars. I feel this practice is completely unacceptable.

Sarah and Ron has been professional and kind. We are in a very stressful situation. They have been instrumental to easing this part of our burden. If you're looking for excellent service, come check out Sarah and Ron.

Ron is a excellent guy he have great customer service experience and he makes customers feel comfortable he is a wonderful guy

Ron was amazing! Very profitable. Very helpful

Ron was fantastic helping me choose the perfect unit. He made it easy, seamless and enjoyable!!

Ron was extremely pleasant and very professional in offering his service to me.he made it super easy to understand everything. I'll always recommend Ron & this office to anyone looking to use here as their storage space.this is my second time using this storage facility...Ron is simply the best!!!

Ron was very friendly and helpful, and he carried out his duties very professionally.

Ron was very nice and talented and very knowledgeable of his work. Made me feel very confident and secure with all I needed will highly recommend him And this place

Ron was helpful and friendly.

My husband and I have been using Public Storage for over a year and we were having some problems with our lock, when our key broke inside. Sterling, one of the employees who was there at the time, helped us with a new lock so that we could make sure our items were well protected. We are so appreciative! Highly recommend this place!

Ron and Sarah were amazing and super helpful. Appreciate their above and beyond efforts. Thank you both for making this easy!

Sarah was informative and helpful

Ron was really good and really professional and helpful

My first contact with Ron over the phone he was very friendly and professional. I came in the office was even better. He answered all my questions, he went out his way to make sure my needs were met. He helped me set up the PS App and did all that quickly. I am very satisfied.

Excellent customer service

Ron and Tasha were extremely helpful!!!

Ron was very helpful and was able to accommodate me on short notice. Very courteous and professional

Ron was awesome

Sarah was professional right from the start. She was helpful and got me taken care of quickly.

Ron is the best! He helped me with my rental wit a lot of patience and dedication. He help me with my concerned. I highly recommended him.

I was in an emergency situation. 1st time I met him he took the time to sit down, answer questions and made me feel welcome and I'm reassured that my property will be well looked after by Ron. He is kind, helpful and professional. Thank you Ron.

Ron was fantastic great service and friendly!!!!!

Great customer service, Ron was very helpful!

Ron was very helpful and always accommodating and a pleasure to do business with. I will always us public storage! Update…. I just closed out my unit but I definitely will return if needed and for sure look for ron !

Amazing work by Sarah. She went above and beyond and helped me out when I was going through a tough time. A word class employee!

Ron has been great and helpful very polite

Great storage place ! Ron very friendly at the front desk.

Ron and Sarah Excellent service....Thank you Greatly!🙂

Ron was amazing he was extremely helpful and kind

Ron was very helpful and he gave us a great customer service.

Used to have high respect for this place then a situation happened... not enough security very upsetting

Ron is the best guy, I promise you. You can go a lot of places and have many interactions. When you meet Ron his kindness and customer service is miles above the rest. Thank you Ron

The manager is great and the facility is clean.

Ron offer great customer service. This is my first time renting storage. I was a bit nervous, didn’t know what to expect from the process. Ron immediately put my worries to rest with his informative professional and knowledgeable process.

Ron, is a class act and really helped me out today. His customer service as well as his personality is top notch. Definitely be coming back to this location in the future.

Ron was excellent, he was very helpful with a great personality

Ron is an absolute gem. He is so friendly and professional. The team there makes me feel so safe. I have been storing here off and on and from start to finish Ron has been helping me through different phases in my life. He has been constantly helpful. Ron and Sarah are the dream team, they are both so helpful. I came in this morning down and discouraged. Ron’s smile and personality turned my day around. Thank you Ron. I highly recommend this facility.

Ron was extremely accommodating and friendly, I had to find a unit that will make it easy to get the items I need to store in easily due to their size and Ron showed me every available unit until we found the perfect one

Ron was exceptional!! I highly recommend public storage in Southington ct, and strongly recommend dealing with Ron.

Ron was an expectation worker, handled everything I needed best customer service I’ve had.

Ron was very helpful in setting up the storage.

Easy, cost effective, friendly.

Ron was wonderful along with the help of Matt, the DM!! I made a mistake when I booked my reservation. I thought I rented storage for boxes but it turned out to be for cars. I came into the office distressed and it had to be changed. Ron was able to help me and even was able to provide a free lock that would cost $21 since I already paid my Administration fee. This storage was needed quickly too so I was able to make a reservation for the next day. And I am happy that it's $24 a month instead of $44. I am so impressed with this service and look forward to being a customer during this moving process we are in. Thank you for, Ron and Matt!! Great service!!

Run was very professional and polite

I want to take the time to thank Ron for his help. It’s not many people who take the time to address their customers concerns and displeasures. He went out of his way to help and Public Storage kept a customer.

Ron was the best. Great energy, and very friendly. Excellent service.

MUY SEGUROS, RON ES UN EXCELENTE MANAGER MUY ATENTO Y SERVICIAL...GRACIAS RON...😍

Ron was very friendly and professional. We couldn’t have got the job done without him.

Ron has a wonderful personality. It's our first time renting storage. He was great at explaining and catering to our needs. During a stressful situation he helped us get through what we thought would be difficult. He made it easier. Thank you Ron.

Great customer service from Ron.

Sarah was very helpful, friendly, gave us everything we needed.

Ron was an excellent help ! Needed a unit in a pinch very helpful !

I cannot believe what this place has done to me over the years I've rented space. They have raised my rate so many times that I've gone from paying $127 a month to over $230 to now they just uppped my rate for August to over $320! If you don't want to be taken advantage of then I would find ANYWHERE else to rent space. This past winter their plow people blocked my spot, I had to shovel snow before an ice storm to be able to get in my spot and they never apologized or compensated me for the 3 days I could not access my unit. Stay away.

Sarah is absolutely amazing, she helped me the other day and gave me top notch service, even put a smile on my face and made me feel welcomed.I have to say Going in there today as I'm looking for a place to rent...n needed storage,the gentleman RON WAS THERE,he is also ONE HELL OF A PERSON.HE Got us a locker like 11 to 12 years ago and to know that he is still here giving excellent service keeping smiles on customer's facustomer's faces and going above and beyond Is absolutely amazing was so great to see him again as he even remembered my father and actually came out And read it my father This is actually one of the best places to rent from I know it's hard going from place to place but this place is so worth it they go above and beyond and their service is phenomenal If I could I would give this place more than 5 stars Dar Ron and Sarah I wish you nothing but the best as you always give great service and make the customer feel welcome During any issues a customer might have always leave feeling positive thank you so much

Tanya was AMAZING!!! She helped me out of a mess online- very grateful for her patience and help!!

Ron was kind helpful and just an overall wonderful person to deal with. Thanks for making this such a smooth transition!

Sarah was awesome, she asked me questions that I didn’t think of, and based on my questions she was able to show me 3 Options that match what I was looking for. Applying for the unit was quick, she showed me how to get the app for public storage so I can access the lot without getting out my car.

I'm a repeat customer at this storage. Ron has taken care of me several times. Because of his friendly professionalism, this is the only storage facility I will store my things in. Sarah is absolutely great as well.

Its hard to find outstanding and compassionate customer service these days. Ron provided it today for me when i was in a tough position. Absolutely amazing! Thank you Ron!

Sarah from Public Storage has been so helpful and put us at ease since this is our first time using a storage facility. She is super helpful and eager to help and answered all of our questions. She went above and beyond to ensure that our experience at Public Storage was a good one.

Ron helped me with my situation. He saved my day, he was so friendly and amazing. Please give this man a bonus.

Really old place, no elevators to the second floor storage units, the doors are old as hell and do not look very sturdy...the outside units on first fl get rain inside the units because the doors barely touch the ground completely, and theres Definitely no safety where your items are concerned, as far as not molding, gettjng wet, theres absolutely no conserving unique, important or expensive items. The place, honestly is a back alley, zero star junk yard storage. And the prices, THEY say, are lower due to it being archaic...but tbr, they honestly arent very much different than a much better place. The only thing they offered was a one month free blah blah... but so do other places. Another thing, you are REQUIRED to have insurance on the unit, whether u want it or not. Honestly, if i hadnt needed something fast and cheap for a couple months, and was planning on keeping it for a while, this place would have NEVER been a consideration. If you're ghetto or need to LIVE in a storage unit, this is the place for u.

The day started out rough. But The manager at the Southington Store Ron saved the day. He was friendly and professional. Turned things around for the good. Great Job Ron.

Easy access, hassle free. Slightly costly but can’t complain about the process

Wish they had more unit size options.

Ron and Sarah are wonderful people. Great customer service and very friendly. I highly recommend this location to satisfy all your needs.

Great experience with Matt very nice

I have to say that Sarah helped us a great deal today. My key broke inside of my lock. She knew exactly what she needed to do to get the broken key out. Thank you for your amazing customer service today, Sarah!

Ron is always friendly and helpful. Phenomenal service!

Ron was amazing today. He helped us with everything, he is Awesome!

Ron has been An amazing help! I would highly recommend coming and meeting him. He’ll hook you up!!

Ron is overly helpful with everything i need! has gone above and beyond with giving my friends and i scissors so we could cut open a box. Is always smiling whenever i see him

Open

Ron did an amazing job getting me exactly what I needed on short notice. Thank again for all your help

Great service and very helpful!

Ron W. at Public Storage in Southington, CT help me very much. He was a real pleasure to meet and here took care of all of our needs. Thank you Ron W.

Great service by Ron.

Very professional,very friendly, very happy with service

Ron, very good

Ron was very knowledgeable and helpful with excellent customer service.

Ron was amazing, great, very friendly and informative.

Decent deal (online price better than in person) and reasonable hours they're open. Haven't had a problem

Shery and Ron has help me in everything nice persons and I recommend it to people

I came in because my lock broke over the weekend... Ron was very helpful and went the extra mile to ensure my things were safe and I got my new lock! This is the best storage place and it's because of people like Ron!

Ron was friendly, professional and was a great help

Great place, been here for years, always friendly, clean and professional. This place is safe and two minutes off of rt.84. Ron is the best!

Ron was great and helpful!

Ron was great!!!! Very professional and made are experience quick and easy.

Sarah was great. Very helpful and friendly.

Ron was wonderful! Great customer service!

Ron was very helpful in helping me close my unit! I thought my request was dumb and he assure me he was happy to help me.

Ron was very helpful to me in a stressful situation. Thanks a lot Ron!!!

First, Public Storage has two excellent, friendly, courteous, professional, caring, helpful employees with Sarah and Ron! Today, I would like to give a big “shout out” to Ron – “thank you” so much for helping me with my dilemma on Friday, August 13th. Since I had already tried unsuccessfully to find a solution, your help was “outstanding” in my book. Therefore, I would like to express my sincere gratitude for your time and assistance! Ron was on the phone when I arrived in the office, he paused in his conversation to say that he would be with me shortly. He then gave me his undivided attention while I explained my situation and he proceeded to expeditiously find a potential solution which made me extremely happy! He greeted me with a smile, listened to my problem, made suggestions, and was extremely helpful in finding a solution! He went above and beyond my expectations while assisting me with my issue. It is this type of helpful and friendly environment which will ensure a positive, lasting impression, and give Public Storage a “notch above” the others. A happy customer will return and will spread the word – I will certainly do so.

Great service

Ron has very good customer service, polite and attentive to your needs. He Took the time to explain everything in detail!!!

Ron’s the best! Definitely made the whole process nice and smooth and we left with s smile on our faces

Thank you so much for the great customer service friendly treatment Ron and Sara went above and beyond to help me again thank you so much they are an asset to your company

Ron provided great customer service and was Fantastic!!

Ron did a very good customer services skills. Thank you Ron for your service

Not too shabby

Ron provided exceptionally service today. Thank you very much for your help.

Ron was great! Extremely helpful.

Sarah took care of me while I was in a hurry to get a storage very friendly and communicative and very knowledgeable amazing customer support thank you

Ron was very helpful and made it easy to get my unit :)

Ron is very helpful. He made the process very easy.

Very helpful good adatude good man to deal

Eon was great and got me the rate I wanted

Ron great guy good on detail 👌really helpful get him good raise

Sarah was very friendly and helpful. Answered all our questions and went over everything in detail. Thanks!

Mike was very helpful and helped me save money monthly

I have NEVER had an issue here. Even with the $10 price increase this past year, they deserve all 5 stars. Each representative that I've spoken with in the office has always been warm, courteous, and knowledgeable! I will always remember how nice Sarah (I think that's her name) was to me during move-in, she made the process super easy! They follow all COVID rules and precautions. This storage is 1 hr away from me and I still keep my items here. 20/20 recommend

Rented a unit and a vehicle parking spot from the southington lot. When my vehicle was struck and damaged in their lot, they refused to do anything about it and told me “we don’t have cameras, so there’s no way to prove we or someone else in the lot caused the damage.” Terrible place I’ll be getting all my stuff out of there ASAP and I recommend anyone with a vehicle in storage does as well.

I didn't do my personal business down here I was helping out a "friend

Very very SECURE.

Ron and Sarah are helpful and friendly. I couldn't have picked a better place to store my things. This has been a stressful process and my experience has been wonderful. I'm thankful for the help of great professionals.

Ron was very kind and explain everything. Very comfortable talikng to him.

Sarah helped us out. She was very thorough and extremely nice! Good customer service is hard to come by these days but not today. Sarah was great and I would recommend this place for sure! Thank you again Sarah!

Sarah at the Southington office was extremely helpful. I’m going through a lot and needed to find something pretty fast and she was able to find specials and then hold them so that I would have once I viewed i could take advantage of them. Great employee and person. Thanks Sarah!

Sarah was extremly friendly and helpful

Friendly very polite

Ron was so helpful to me, and showed a lot of authentic customer care. I called several times to ask questions about my move out date, and he worked with me to offer support. He also shoveled out the area by my storage unit the day I was moving out to make it a smooth process for me. I couldn’t be more satisfied and grateful!

Went and rented unit today. ron was very friendly and helped me out alot.

Just rented with Sarah and Mike and it was an easy, pleasant, and comfortable experience. They were both super helpful and courteous!!!

Sara was great help and very understanding

Ron was very helpful

Sara was an amazing helping me get set up with my storage unit

Excellent experience! Stopped in for a quick quote and walked out with a rented unit. Sarah was professional and very friendly. Made the whole process very easy.

Great experience overall so far. Move in was easy and quick. And the staff was very friendly and helpful with any questions that I had.

Ron made the experience and was extremely helpful. I recommend this place.

Sarah great help. Thanks!

Ron made my day getting a new storage unit. He was super helpful and friendly.

Ron is very friendly and helpful. Thank you for great service.

Outstanding set! I’m a user of USAA and the service I received was of USAA quality. Thank you Ron!

Ron helped me out today, very polite, wonderful customer service today, completely upfront about everything. Will be getting a unit today.

Ron has excellent service with us today!

Sarah was awesome - excellent customer service - she's a Wonder Woman!

Ron was a great help he answered all my questions I'll definitely do business again 👍

Ron and Sarah have always treated me with kindness and respect. Great customer service.

Everything went very smoothly on day of agreement. Manager Ron always in constant communication to ensure everything is as expected. Sarah front desk person very informative as to rates and what is expected. Highly recommend

Ron was an awesome guy helped us out so professional!

Sarah was incredibly helpful with finalizing my lease of a 10 x 20 storage unit. She made the process even more easy that it already is, and quickly got me to my unit, ready to move items in.

Very effective and really clean, everything was done step by step just as the website mentioned. Very well pleased and the staff is amazing

Ron deserves a raise! He's the only person I've ever seen working, always a super nice guy and has helped me out with any issues I ever have.. i will recommend this location to anybody I know solely because of him!

Very professional, highly recommend.

Ron was polite and helpful couldn’t ask for better

The staff was very friendly and attentive. Made me feel like a friend, not a customer

Good storage rates

Ron and Sarah provided great service. The office was comfortable and cool on a hot day. Everything flowed smoothly. A1 service. I was referred to this location and I recommend this place myself.

Great customer service

Rob was fabulous so helpful and polite !

Excellent experience, fair price, everything explained to my satisfaction.

Just rented a unit this morning. Sarah gave me excellent service, very friendly and professional. Great experience so far!

Ron and melissa were amazing, they made sure I got the best deal possible. Very nice and very accommodating. Would highly recommend

Just signed up for a unit...Great place, Sarah was super helpful and got me set up quickly...Looking forward to keeping my home items here :)

Sarah was very pleasant and helpful.

Sarah and Ron went above and beyond when it came to helping me with my storage needs. They provided me with many options and made sure I was making the right decision for me. Beyond choosing a unit, they gave great advice on packing and moving. I’d highly recommend! Sarah and Ron made this process so much easier than I could have imagined.

great job Sarah

Sarah was very pleasant and helpful in renting my first storage. Thank you

Had a great experience here! Sarah was wonderful and friendly and broke down everything for me. Definitely recommend.

Service has been great, Micheal and company were great. Quick and made me feel welcome. Would recommend!

Ron is super helpful nice clean place great prices :)

Great friendly service on large property. Knowledgeable representatives who really went the extra mile to accommodate my belongings. Secured clean facility that made my decision a no brainer.

Thank u Sara an Ron!!! Excellent service ❤️

Ron was great help and made me feel safe during quarantine measures and walked me through everything. Ty!

Spoke with Paula today she was very helpful and helped me efficiently helped Me. Would recommend this to all of my friends and family!!

Great experience mike was great! Easy check in

Michael was excellent! Very nice and informative. Highly recommend!

Working with Mariah was awesome!! Thank you for your help!

Michael was very helpful in getting my storage unit all set up today. I highly recommend Public Storage for all your storage needs.

Ron was. Very friendly and helpful

Very helpful and fast to get into the storage unit! I'm very pleased how it's family friendly also.

Mariah was very friendly and helpful through the whole process. Was very easy and quick!

Ron was an awesome employee!!! Very helpful!!! Very enthusiastic!!!! Just all around a fun experience after a stressful move!!!

Ron was a great help very professional and well manner

This was a very last minute decision after moving out of our home. With only one day to make calls on storage units, I must say it was a smooth process working with Mariah. There are always a few charges you don't plan for, but overall, everything was great and she was very helpful. Since I'm handicapped, it was especially appreciated that she was very accommodating.

Ver y good service

First experience yesterday was horrible. Came back today and met with Ron the manager and I was pleased with the service he provided. Definitely, different then the first experience I had. Thank you.

Checked in by Mike, was super helpful, fast, and took care of all my concerns. Definitely recommend!

Mariah was very friendly and helpful with my move. Would recommend.

Great service! Very friendly! Mike and Mariah worked with us and both were absolutely amazing. The area is easy to access and the lot is very clean and easy to navigate.

Ron was very helpful and made the process smooth. Highly recommend.

Mariah she was very helpful and kind..Made me feel bery comfortable and at home.Answered all of my questions..Definetly would come back

Ron and Mariah are friendly and helpful also they help find a affordable unit for my needs

Mariah was very helpful! Made the transaction simple as possible

Renting a unit with Ron was quick, easy and actually enjoyable! I will make sure to always use this Public Storage with Ron for any of my storage needs.

Great service today with Ron when securing my space for my rental space. Had the pleasure of working with him before as well and service was always great. Professional and friendly.

Mariah took great care of us ...very helpful and i would recomend this Public Storage place to everyone....great coustumer service....

Mariah was very nice and pleasant to me showing me my unit is very clean I Metron the the manager here at the office in Southington very nice and I also had a text go out to the district manager who is Melissa and she was very pleasant there and sent me a nice area not area but just a nice deal so I'm very I'm very happy with what I've done with this snooze

Ron was amazing and gave awesome service! Answered all questions easily and completely.

Ron was a great help. Made the situation much more pleasant than I imagined. His service was wonderful.

Ron service was spectacular, helped me out with everything to get me situated. Would 100% recommend him.

Mariah was wonderful and very helpful! She made renting a storage unit very easy! Highly recommended

Mariah was extremely helpful and super knowledgeable and got us set up with everything we needed super quick! Great service!!

Ron was very knowledgable and helpful. He also has a pleasant personality which made our transaction to rent a space painless.

Mariah was extremely helpful in renting my storage unit

Mariah was professional and very competent. Her and Ron made the process easy and understandable. Great experience.

Sarah was very helpful and friendly. I recommend 100%

Hey Ron Help out very much, and very respectful give him a raise😂😂thank you so much

Ron offered excellent service. I had a great experience. Thanks Ron!

Mariah was fantastic! She should get a raise!

Ron was very helpful and knowledgeable. Thanks!

Ron helped me out a lot and i had couple questions about online prices and he actually was able to match it so im very thankful!

Mariah did an awesome job... great service. Thanks!!!

Mariah and Ron provided outstanding service!

This is one of the best storage centers out there. the staff is extremely friendly and personable, and are always there to answer any questions you may have and are extremely responsive should anything arise. Sarah is especially helpful, and answered all of my questions without missing a beat. I highly reccomend this Public Storage if you live in the area, I have had family and friends rent from this center for years, myself included, and I will continue to do so.

Mariah was awesome I appreciate all her help

Mariah was wonderful and very helpful

Mike and Ron are super friendly guys! Very friendly service, made everything very easy for us!! Would definitely recommend them!!!

Fast and easy

Rented a storage unit and Mariah and Sarah were friendly and a huge help. I would definitely recommend.

Fast service easy and understandable. Ron and Mariah were really friendly.

Mariah was very friendly and helpful

Ron gave geat service this you and last.

Mariah good customer service highly recommend

Ron was extremely friendly and professional with helping us in finding the perfect storage unit for our needs. I highly recommend Public Storage in Southington.

Sarah was amazing! Very personable, helpful and friendly. Great experience for obtaining our first storage unit!

Love Ron, Takes care of me every year. Long time customer. Highly recommend. Scott

Ron was great. Best costumer service.

Ron & Sarah were both friendly, great service, very helpful with the questions.. Great customer service.

Sarah was very helpful and made my move in easy!

Sarah was fantastic! Excellent service! :-)

Super affordable, a very helpful and welcoming staff who helped with a quick and simple check in. Definitely recommend!

Ron was very friendly and gave me great service!!

Sarah and Ron were both friendly and professional. They treated me with care and compassion. Great customer service.

Ron’s service was superb!

Ron was very patient with me today with all my questions. He was very polite and professional while doing so. Thanks Ron!

Great service from Sarah, who made checking out of a unit a breeze when it could have been very hard.... locks changed, unit left for 10 years, etc. Thank you Public Storage and thank you very much Sarah!

Stay away

Sarah is very friendly, personable, and helpful. She made this a smooth easy transaction.

Mike is kind and professional and was extremely help with onsite rental. Ron is also wonderful. Lakina Andrews

Sarah is super. Nice and very professional.

I have dealt with Ron many times, as both a contractor picking up the Trash Dumpsters as well as a Customer. Either times, Ron has always been friendly and very helpful. It would be nice to see more individuals like Ron, in the industry.

Ron is a stellar employee! So pleasant, helpful and informative.

Ron is the best manager that you ever had.

Ron is super helpful and friendly. Thanks Ron !

Ron was the most helpful ever. Thank you very much.

Sarah was very helpful and friendly. Great service.

Great clean facility, and Sarah was extremely helpful and so great to work with!

We received great service from Sarah would highly recommend him

Ron was very helpful, very pleasant and explained everything.

Miss Paula was so rude with customers. She scream us front of my kids. And she is very irresponsible with customers service. I have more than 10 yrs working in customer services, and never do something like this. For me she are not supposed work in there.

Ron is amazing. He was so helpful.

Ron has been very helpful to me. Great customer service. Easy process

Customer Service Rep Sarah was a great help and great to work with. Great prices I recommend this facility.

Ron offered great service. Quick fast professional

Ron was great, helped me get through everything very quickly, even in the pouring rain. Very respectful and nice as well. -Matt K

Sarah has been awesome, terrific. Great customer service very friendly and informative. Best rates anywhere around.

This location was a very good experience customer service was great,and friendly and rook the time to show me everything that i needed this is a five star for me thanks to mike.

Prices are reasonable and the access was convenient. Close to the highway. Mine had a new door and it worked like it should.

This is an awesome location. Sarah and Mike were very friendly and helpful. They answered all of our questions and really took their time with showing us how to use our unit and online access.

Had a great experience here today Ron and mellissa help me and was able to rent me a storage at a affordable rate thanks guys

Ron was very helpful. I had an issue and he took care of us. Great Job Ron. Thank you.

Faith and Mike helped me very much. Very professional and very friendly. I'm very pleased with pricing for my storage.

Ron was extremely helpful and sensational with his service. Extremely kind. 10/10 would recommend.

Ron was amazing, great customer service.

This is my second time renting from this place and the customer service was pleasant. If you are looking for a great place contact them and either Sarah or Ron will be happy to help.. they are awesome😊

Ron was very friendly he made the process easy and his service was wonderful!!

Mike was very pleasant knowledgeable and wore a great smile the entire time. Great service!!!

Terrible service charged double what I signed up for online terrible customer service Ron and and Debbie are crooks

Great experience. Amazing service. Sarah was super helpful and completed all my requests. Highly recommend this place to everyone who needs a storage space!

Ron was a GREAT help and awesome courtesy and knowledge. Great experience!!!! Thank you!!!

Great and efficient service! Nice people! :)

Paula did great and was very helpful setting me up with a unit. Thank you

Mike was awesome ... Great help.

I came to purchase a storage unit! I wish all places businesses would take a page from Ron’s book! Exemplary customer service...both him and his trainee Mike were very professional, they gave me every information i needed and with a big smile! I totally recommend Publi Storage Spring Street to everyone!!!! Thanks Guys!

Great friendly staff-Ray

Debbi did a great job!

The key pad is on the right which requires you to exit your vehicle coming and going. Customer service was just bad. Couldn't believe the unprofessionalism. They also raised the rate after 6 months.

Ron and Mike were wonderful when I was checking into my storage unit! So helpful and informative. Happy I chose Public Storage in Southington!

Love this place! Their spirits and vibe made me feel so comfortable with leaving my items here. I've gone to other Public Storages and wasn't too impressed with the customer service I recieved. However Ron and Sarah understands the true meaning of, "treat others as you would like to be treated!".. 🖒🖒🖒

Sarah definwtl made the process easy and was very helpful

Some of the slowest and worst snow removal I've ever seen. Twice they forgot to update their gate clocks so you can't access your belonging during open hours.

Sarah and Paula were extremely friendly and helpful. Made it an easy process.

Ron was helpful and went over and beyond to be of great assistance to me. Thanks Ron!!!

Sarah was great. Super helpful!! Very informative!! Customer service is excellent!!!

Sarah was awesome and very informative. I rented my storage and Ron was great too even though he has as tooth ache.

If they let me I would give Ron 10 stars. He was excellent from start to finish. I never used storage before he made my experience much greater than anything I ever expected. Sarah was very nice. Thanks Guys!!!

Sarah and Ron did a great job explaining everything and I was out quickly. Thanks!!

Ron was very patient with me. He was professional and understanding when I wanted to weigh out my different storage options. I would highly recommend working with him.

Ron was very nice and informative! Great service with a smile :)

Sarah was great. She helped me with everything. I left the facility a very happy customer. Thank you Sarah! Ron was excellent too.

Sarah did a great job and really fast service

Ron was friendly, knowledgeable and professional.

Good facility

Paula was a pleasure. She is knowledgeable and very helpful. I would recommend you to check her out if you need storage.

Sarah was very helpful, great service!

Ron was very helpful and great to talk to. He made the process of renting a space very hassle free.

Kate helped make our move in super easy. Great personable and friendly! 5 stars all the way!

Although Amy was nice enough to show me multiple units (at least 6!) they all had water stains on the floor. We took the only one that didn’t smell like mold and mildew, put down tarps knowing we would only need it for a month or so. They advertised $1 for first month- FALSE ADVERTISING!!! It was $26 for ‘administrative fees’ and then We had to pay for a $20 cylinder lock after we had already bought a lock because they didnt have a latch that allowed a regular lock. Had to pay for their expensive insurance because we didn’t have paperwork to switch our insurance to CT yet so it was like $60 for the first month! We just moved here and we had to wait for my husband to get paid (he gets paid biweekly) so we got a late fee. We are one week into the month and taking everything out of our 10x10 today and had to pay $144 and they refuse to prorate for the other three weeks that we won’t be using the unit. There are also mouse droppings all over our stuff, half of which was inventory that we were selling online. I’ll have to evaluate how much damage there is when we get it all to our house and sort through it. Property management is terrible as well, there was always tons of leaves and debris in front of our door that we had to clear out of the way before we could open it. Worst storage facility I’ve ever done business with. Lots of hidden fees and no refunds, grace or prorating. Take your business elsewhere. These people don’t care about their customers, they only want your money and LOTS OF IT. 👎🏻👎🏻👎🏻

Quick & thorough check in with Ron

Amy was helpful. She was professional and personable.

Ron was very pleasant and went out of his way to make sure we were satisfied with the proper size unit at a fair price. He spent all the time with us that we needed with patience and a smile. Great personality--a real people person!!

Here at self storage Ron had done a great job helping my husband find the perfect storage for his bike today thanks again ron

Sara was extremely efficient when showing our space and explaining the paperwork. Definitely would recommend.

Ron was great he answered all my questions. He was fast and helped me every step of the way. Great job!

Sarah is awesome!

Colossal waste of time! Site said 24/7 access--NOPE! When inquiring, the person said "you'll trade off security for access. Do you really want people crawling all over your stuff?" Ridiculous response! Thanks, but NO THANKS! I'll find a small-business to work with; even if I have to pay more.

Sarah was extremely professional and knowledgeable. She was friendly and helpful

Ron was a professional and courteous customer service driven person today. Much thanks for all his help.

Sarah at the southington location helped my boyfriend and she was fantastic. He found his experience super easy and found Sarah super helpful definitely ask for her if you go to public storage in southington

Super easy check in with Sarah. She gave us some good tips for storage to help us prepare for our move.

My experience at public storage was quick and pleasant . Ron was very helpful and had a positive attitude I would recommend this place to my friends and family

Wonderful service from Sarah. Very helpful and friendly!

Ron at Southington location was very informative, professional, and courteous. Will definitely come back and refer who I can. Thank you Ron for a great experience.

Ron was amazing and very friendly. He is an asset to your company. Give him a raise!!!

Candie was very professional went above and beyond her duties. She is an asset to Public Storage. She’s a people person.

Candie was great at helping us get a storage unit setup and ready to go.