Ron was extremely helpful. He went out of his way to make sure I fully benefit from the Public Storage APP. Ron is the BEST
Ron was fast at accurate. I was in and out in 10 min. Will always come here.
Ron and Sarah gave excellent customer service. They were friendly and smiling. They took care of me thank you!!
Ron was great, he took the time to help me set up the app. I'm a long time customer, everyone in the office is great.
Sarah was so amazing and super helpful. she helped me set up a unit with such ease and made the experience so much better. Would definitely recommend getting a storage unit here!
Great experience!
Would definitely recommend coming here Sarah was very nice , explained everything well not a disappointment.!
I had a little bit of an issue and a very nice woman named Sarah helps me get it all situated. Very helpful.
Ron and Sterling are good employees. They are quick and professional. Helped me get the best price. Give these guys a bonus!!!
I haven’t had to put my things in many storage units however I’ve been with people who has and I must say this place is really welcoming and the staff is professional and friendly I would recommend this location to others
Ron, was amazing. Very imformative and patient. Perfect 10
Ron and Sarah are rockstars! Huge assets to the Public Storage team! The customer service, security of location and everything else has been nothing but 5 stars! In the 10 years as a customer, never had any issues. highly recommend the southington location!
Ron was extremely helpful in creating an excellent situation for me. He was cooperative, friendly, and understanding. I cannot say enough about him. You are fortunate to be dealing with him and very lucky to have him as an employee.
Ron and Sarah is always kind and gréât attitude. Gracias
So far this has been a nice facility, location next to highway is great. Ron and Sarah are always greeting you with a friendly smile.
Ron is very nice, pleasant and professional. My husband raves about how great Ron is.
Professional all the way.
Ron was very helpful and did his best to accommodate my storage needs. The facility didn’t have what I wanted available. Ron called me as soon as what I wanted became available. He could have just brushed me off, but he went out his way to make sure I was satisfied.
Ron worked so efficiently and was able to complete our request perfectly. Thank you for the discount and a very nice unit!
Sarah and Ron were the best. Professional, efficient and friendly service.
Ron was amazing and super helpful!! Highly highly recommend this facility, very user friendly.
Sterling was very thorough, helpful and informative. he was kind and respectful. I will recommend if you need storage ask for Sterling. Ron was nice too.
At first, I entered the wrong section. There was an employee waiting for the manager, who in turn, guided me to where I should be. When the manager arrived, he was very knowledgeable, considerate, and understanding 👏.....
Ron and Chris were very helpful and caring. Great service
Everyone at the storage facility is very friendly, courteous and willing to help anyway they can.
No elevator to second floor, not well light. Convenient, easy to use, affordable for last minute needs.
Ron and his Trainee Chris were both nice and presented excellent service. Ron went out of his way to help me with addressing my issues. He explained everything and offered merchandise to help me protect my goods in storage. Simply Fantastic Job Guys. Thank you!!
This service was 12 Star. Ron really helped me through the process. Smooth and easy.
Wonderful guest service from Ron. Thoroughly explained process and prices, answered all questions without hesitation. Will definitely rent here again!
Ron and Sarah gave excellent service. They are experienced managers. They kept a smile from start to finish. Ron answered all my questions and made me feel like he was happy to have me as a customer.
Ron and Sarah have always been very helpful and have a great knowledge of their profession. Always smiling and ready to help. Thank you guys keep up the great work.
Ron saved me today ! He’s polite, knowledgeable & friendly. Thanks 😊
Ron was very helpful in a crunch time situation. He was professional and friendly, the whole time letting me know he was working for my time and convenience.
Ron was very helpful. He is so kind and sweet. Ron is knowledgeable and professional. Thanks so much.
I want to thank Ron and Sarah for all the help they were able to provide for me. Ron answered all my questions. If he didn't have an answer he'd look into it and get back to me. You'd think you wouldn't have much of a personal experience at a storage place but these two were great.
Ron is a amazing guy he was very patient and understanding. He walked me through all the steps and got me in and out ASAP. Thanks Ron I will refer everyone to your office.
Ron & Sarah helped me out in the best way possible today. i ran into some complications the day before and was instructed to come in the next day to sort it all out. i’m glad i did just that because those two went way above and beyond. they deserve a raise and all the praise for the hard work they do. besides that, they have great personalities in general and make you feel like they’ve known you forever. thank you again to Ron & Sarah.
Sarah & Ron at southington was great help, she has been helping me with several units and always very nice. I always suggest this place and Sarah or Sarah to anyone who needs storage needs.
Ron was great in getting me setup. Easy, great place
Was taken care of and informed on everything! Happy with unit and comfortable with property. I want to thank Ron and Sarah for helping me and going over every little detail i had questions for; very professional and informative. I feel safe and comfortable with this space. 😃
Sarah has been very helpful. Very kindful, she needs a raise
Ron was excellent, he offered great customer service. My dad referred me, I was going to rent with another company. My dad told me to see Ron, he is the best.
Sarah and Ron have been so helpful over the 4 yrs here
Ron is one of the best and friendliest service workers I have ever seen.
I want to thank Sarah and Ron for helping me secure my unit. They take great care of the facility and I feel safe with them keeping watch.
Ron and Sarah was very helpful.. they offered me excellent service
Ron was great, amazing customer service!
Rob is always great and his right hand girl lol they know me from many many years now
Sarah was amazing today and was a huge help on getting me a good deal !
Ron was great, he got us signed up with no hassle. Highly recommend.
Ron is is absolutely awesome!!!!!! Haha notice the exclamation marks, that means I'm happy! This man is full of personality and super helpful so thanks a ton.
I rented a storage space from them for around 3 years. I finally decided it was time to move my stuff out of there, especially since they raise the rates every single year and raised it again Feb 1st. Due to work I couldn't get there until the Feb 3rd to empty my storage. Since removing my stuff on the 3rd, they've called me everyday saying I owe $164, keeping my account open to accrue late fees. Yet, they don't upgrade their storage and they have rats. I had to clean rat poop from my car seats and floor, that came out of one of my bags. As I go through more of my bags, I'll upload pictures.
sarah was great thank you!
Ron was the bomb. He helped me get the job done. Unit paid in full and all set.
Ron was a tremendous help and is very thorough and professional! Thank you!
Ron and Sarah was a great help, they both were so willing to be helpful and did their best to make our situation better.
Ron was very helpful today, he took the time to explain every question I had in detail and very politely! He walked me through all the steps and made it a very easy process! Thank you
Once again Ron was able to help me. I was in a space I wasn’t satisfied with. Ron saw my need and was able to accommodate my particular need. I tell everyone that Ron is the best!!! Thank you Mr. Ron
Ron was extremely friendly and helpful. It was a pleasure dealing with him and he made the entire process much easier than I thought it would be.
When I first got the storage things didn’t go as planned however Mr.Ron does not like when his customers are not satisfied and went above and beyond to get things straight. I am more than grateful for him he took time and made sure I had the perfect storage to keep my belongings safe …. So with that being said I highly recommend Southington public storage Thanks Mr.Ron your greatly appreciated ‼️
Ron was amazing! Made this a great experience and was very pleasant to work with. Also shout out to Sarah!
Ron was very helpful finding a new space for me to rent. He was very courteous and attentive to what I was looking for.
I would like to give a shout out to Ron who was exceptional in his service. He worked with us helping with my sisters storage who has been with Public Storage for 15 years. He was respectful, attentive to our needs. I recognize he went over and above to resolve our situation. You don't find good old-fashioned Customer service like Ron offers anymore. Thank you Ron. If you need storage go see Ron at Spring St Public storage.
Ron provided great service. Very professional.
Nice, clean, safe location. Ask for Ron - super helpful, super nice guy.
Came in today looking for a unit to store my belongings during a move, was fortunate enough to have Ron help us out he was great very knowledgeable and was able to get us the perfect unit in terms of size ane location.
Ron was very informative and delightful and had so much
Matt, the district manager was a huge help as was Ron!
Ron followed up almost immediately after I made my reservation with no required payment and helped us get the best deal for us and our space. Units are clean and easily accessible.
Sarah was amazing from the time I rented my unit. I definitely would recommend renting a unit at this location, and ask for Sarah, tell her Sarah Brandon sent you 😊☺️
Ron was excellent…15 out of 10!!!
Ron and Sarah were very helpful and made my move in very easy.
Sarah and Ron are awesome! Sarah went above and beyond to help me fix a problem. Great customer service from them both!
Sarah is phenomenal! Super super nice and helpful! Definitely made the whole making and setup process a breeze! 10/10 customer service skills
Ron was a great help getting started. I came in earlier in week and he arranged for me to come back when I would be ready and even called to remind me the day before.
Superior customer service! I especially enjoyed his smile! Extremely helpful.
Sarah was extremely helpful. Very good sales lady.. would recommend
Ron was awesome! He made my check-in experience fast and fun!
Ron was great. 5 out of 5!!!
I got a good deal on a 10 x 10 unit because I was told they wanted to increase their customer count so I got a price that couldn’t be beat by anyone. After 4 months they increased my rent by ALOT. It was completely unexpected only warning I had was an email a week before the increase took place. If they gave me a year or even 6 months and plenty of notice of the increase they would have had 5 stars. I feel this practice is completely unacceptable.
Sarah and Ron has been professional and kind. We are in a very stressful situation. They have been instrumental to easing this part of our burden. If you're looking for excellent service, come check out Sarah and Ron.
Ron was amazing! Very profitable. Very helpful
Ron is a excellent guy he have great customer service experience and he makes customers feel comfortable he is a wonderful guy
Ron was fantastic helping me choose the perfect unit. He made it easy, seamless and enjoyable!!
Ron was extremely pleasant and very professional in offering his service to me.he made it super easy to understand everything. I'll always recommend Ron & this office to anyone looking to use here as their storage space.this is my second time using this storage facility...Ron is simply the best!!!
Ron was very friendly and helpful, and he carried out his duties very professionally.
Ron was helpful and friendly.
Ron was very nice and talented and very knowledgeable of his work. Made me feel very confident and secure with all I needed will highly recommend him
And this place
My husband and I have been using Public Storage for over a year and we were having some problems with our lock, when our key broke inside. Sterling, one of the employees who was there at the time, helped us with a new lock so that we could make sure our items were well protected. We are so appreciative! Highly recommend this place!
Ron and Sarah were amazing and super helpful. Appreciate their above and beyond efforts. Thank you both for making this easy!
Sarah was informative and helpful
Ron was really good and really professional and helpful
My first contact with Ron over the phone he was very friendly and professional. I came in the office was even better. He answered all my questions, he went out his way to make sure my needs were met. He helped me set up the PS App and did all that quickly. I am very satisfied.
Excellent customer service
Ron and Tasha were extremely helpful!!!
Ron was very helpful and was able to accommodate me on short notice. Very courteous and professional
Sarah was professional right from the start. She was helpful and got me taken care of quickly.
Ron is the best! He helped me with my rental wit a lot of patience and dedication. He help me with my concerned. I highly recommended him.
I was in an emergency situation. 1st time I met him he took the time to sit down, answer questions and made me feel welcome and I'm reassured that my property will be well looked after by Ron. He is kind, helpful and professional. Thank you Ron.
Ron was fantastic great service and friendly!!!!!
Great customer service, Ron was very helpful!
Ron was very helpful and always accommodating and a pleasure to do business with. I will always us public storage! Update…. I just closed out my unit but I definitely will return if needed and for sure look for ron !
Amazing work by Sarah. She went above and beyond and helped me out when I was going through a tough time. A word class employee!
Ron has been great and helpful very polite
Great storage place ! Ron very friendly at the front desk.
Ron and Sarah Excellent service....Thank you Greatly!🙂
Ron was amazing he was extremely helpful and kind
Ron was very helpful and he gave us a great customer service.
Used to have high respect for this place then a situation happened... not enough security very upsetting
The manager is great and the facility is clean.
Ron offer great customer service. This is my first time renting storage. I was a bit nervous, didn’t know what to expect from the process. Ron immediately put my worries to rest with his informative professional and knowledgeable process.
Ron, is a class act and really helped me out today. His customer service as well as his personality is top notch. Definitely be coming back to this location in the future.
Ron was excellent, he was very helpful with a great personality
Ron is an absolute gem. He is so friendly and professional. The team there makes me feel so safe. I have been storing here off and on and from start to finish Ron has been helping me through different phases in my life. He has been constantly helpful. Ron and Sarah are the dream team, they are both so helpful. I came in this morning down and discouraged. Ron’s smile and personality turned my day around. Thank you Ron. I highly recommend this facility.
Ron was exceptional!! I highly recommend public storage in Southington ct, and strongly recommend dealing with Ron.
Ron was extremely accommodating and friendly, I had to find a unit that will make it easy to get the items I need to store in easily due to their size and Ron showed me every available unit until we found the perfect one
Ron was an expectation worker, handled everything I needed best customer service I’ve had.
Ron was very helpful in setting up the storage.
Easy, cost effective, friendly.
Ron was wonderful along with the help of Matt, the DM!! I made a mistake when I booked my reservation. I thought I rented storage for boxes but it turned out to be for cars. I came into the office distressed and it had to be changed. Ron was able to help me and even was able to provide a free lock that would cost $21 since I already paid my Administration fee. This storage was needed quickly too so I was able to make a reservation for the next day. And I am happy that it's $24 a month instead of $44. I am so impressed with this service and look forward to being a customer during this moving process we are in. Thank you for, Ron and Matt!! Great service!!
Run was very professional and polite
I want to take the time to thank Ron for his help. It’s not many people who take the time to address their customers concerns and displeasures. He went out of his way to help and Public Storage kept a customer.
Ron was the best. Great energy, and very friendly. Excellent service.
MUY SEGUROS, RON ES UN EXCELENTE MANAGER MUY ATENTO Y SERVICIAL...GRACIAS RON...😍
Ron was very friendly and professional. We couldn’t have got the job done without him.
Ron has a wonderful personality. It's our first time renting storage. He was great at explaining and catering to our needs. During a stressful situation he helped us get through what we thought would be difficult. He made it easier. Thank you Ron.
Great customer service from Ron.
Sarah was very helpful, friendly, gave us everything we needed.
Ron was an excellent help ! Needed a unit in a pinch very helpful !
I cannot believe what this place has done to me over the years I've rented space. They have raised my rate so many times that I've gone from paying $127 a month to over $230 to now they just uppped my rate for August to over $320! If you don't want to be taken advantage of then I would find ANYWHERE else to rent space. This past winter their plow people blocked my spot, I had to shovel snow before an ice storm to be able to get in my spot and they never apologized or compensated me for the 3 days I could not access my unit. Stay away.
Sarah is absolutely amazing, she helped me the other day and gave me top notch service, even put a smile on my face and made me feel welcomed.I have to say Going in there today as I'm looking for a place to rent...n needed storage,the gentleman RON WAS THERE,he is also ONE HELL OF A PERSON.HE Got us a locker like 11 to 12 years ago and to know that he is still here giving excellent service keeping smiles on customer's facustomer's faces and going above and beyond Is absolutely amazing was so great to see him again as he even remembered my father and actually came out And read it my father This is actually one of the best places to rent from I know it's hard going from place to place but this place is so worth it they go above and beyond and their service is phenomenal If I could I would give this place more than 5 stars Dar Ron and Sarah I wish you nothing but the best as you always give great service and make the customer feel welcome During any issues a customer might have always leave feeling positive thank you so much
Tanya was AMAZING!!! She helped me out of a mess online- very grateful for her patience and help!!
Ron was kind helpful and just an overall wonderful person to deal with. Thanks for making this such a smooth transition!
Sarah was awesome, she asked me questions that I didn’t think of, and based on my questions she was able to show me 3 Options that match what I was looking for. Applying for the unit was quick, she showed me how to get the app for public storage so I can access the lot without getting out my car.
I'm a repeat customer at this storage. Ron has taken care of me several times. Because of his friendly professionalism, this is the only storage facility I will store my things in. Sarah is absolutely great as well.
Its hard to find outstanding and compassionate customer service these days. Ron provided it today for me when i was in a tough position. Absolutely amazing! Thank you Ron!
Sarah from Public Storage has been so helpful and put us at ease since this is our first time using a storage facility. She is super helpful and eager to help and answered all of our questions. She went above and beyond to ensure that our experience at Public Storage was a good one.
Ron helped me with my situation. He saved my day, he was so friendly and amazing. Please give this man a bonus.
Really old place, no elevators to the second floor storage units, the doors are old as hell and do not look very sturdy...the outside units on first fl get rain inside the units because the doors barely touch the ground completely, and theres Definitely no safety where your items are concerned, as far as not molding, gettjng wet, theres absolutely no conserving unique, important or expensive items.
The place, honestly is a back alley, zero star junk yard storage. And the prices, THEY say, are lower due to it being archaic...but tbr, they honestly arent very much different than a much better place. The only thing they offered was a one month free blah blah... but so do other places. Another thing, you are REQUIRED to have insurance on the unit, whether u want it or not.
Honestly, if i hadnt needed something fast and cheap for a couple months, and was planning on keeping it for a while, this place would have NEVER been a consideration.
If you're ghetto or need to LIVE in a storage unit, this is the place for u.
The day started out rough. But The manager at the Southington Store Ron saved the day. He was friendly and professional. Turned things around for the good. Great Job Ron.
Easy access, hassle free. Slightly costly but can’t complain about the process
Wish they had more unit size options.
Ron and Sarah are wonderful people. Great customer service and very friendly. I highly recommend this location to satisfy all your needs.
Great experience with Matt very nice
I have to say that Sarah helped us a great deal today. My key broke inside of my lock. She knew exactly what she needed to do to get the broken key out. Thank you for your amazing customer service today, Sarah!
Ron is always friendly and helpful. Phenomenal service!
Ron was amazing today. He helped us with everything, he is Awesome!
Ron has been An amazing help! I would highly recommend coming and meeting him. He’ll hook you up!!
Ron is overly helpful with everything i need! has gone above and beyond with giving my friends and i scissors so we could cut open a box. Is always smiling whenever i see him