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Address

440 Tolland Tpke
Manchester, CT 06042

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

860-281-2844

860-281-2844

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

860-281-2844

860-281-2844

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 51/mo $68
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 63/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 63/mo $84
    Online only price
    $1 first month rent

    No Obligation

  • New

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    7.5'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 87/mo $116
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 88/mo $117
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 95/mo $126
    Online only price
    $1 first month rent

    No Obligation

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    10'x25'
    Online only price
    $ 156/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 156/mo $207
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 161/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 161/mo $214
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Manchester Storage Units Adjacent to I-84 Near I-291

Storage units in Manchester are next to I-84 just south of Deming Street near Union Pond and I-291. Indoor and outdoor storage units with drive-up access are on-site in a range of sizes, providing cheap storage near Manchester Community College.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round. It's a great way to keep your car trunk empty for unexpected hauls or routine shopping.
Illing Middle School families and neighbors can store year-round recreational gear all in one place in a 5x10 storage unit. Behind the athletic equipment, you can pack in rarely used items such as holiday decor and off-season attire.
Residents sharing apartments at the Place at Catherine's Way and the Pavilions, among others nearby, can store duplicate furniture in a 10x10 storage unit, including couches, loungers, coffee tables and dining sets.
An outdoor 10x15 storage unit is a fitting size for personal watercraft, such as canoes, kayaks and standup paddleboards. With drive-up access, it's easy to load and unload for frequent trips on the Connecticut River.
Homeowners near Manchester High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. For larger projects and bigger homes, a 10x30 storage unit will hold seven-plus rooms of furnishings until the project is completed.
Manchester Public Storage has a range of storage options to suit your needs.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 341)

August 26, 2023
Google Public Storage Starr Owen
I rented 2 units but I only used 1 unit and I've been calling the office EVERY DAY to see if they can give me the EMPTY unit that's right next to the one that I'm currently using . No one is in the office during listed office hours, I don't understand how they want you to do everything online but I need human assistance not ai
August 8, 2023
Google Public Storage Jennifer Robinson
Great place to store our belongings. Been a customer for years.
August 2, 2023
Google Public Storage Ben Piperno
Pam and Amanda were wonderful. Pam was very friendly during account creation. When we wanted to move out we forgot our keys. Pam was able to coordinate with the district manager Mike with minimal warning to open up our unit for free just in time for our movers to arrive. The facilities were extremely clean and everyone was very friendly and professional.
July 29, 2023
Google Public Storage Jessica
They have a huge mice problem. There was mice droppings allover my belongings. Not a little bit. A lot! My things were in storage for about 4 months. Ive rented other storage units in the past. Never had mice droppings on my belongings.
July 28, 2023
Google Public Storage Reginald Maynard
every time i encounter yolanda. shes a pleasure to work with. every interaction with her is amazing. great manager
July 25, 2023
Google Public Storage John Wright
Excellent help, very resourceful and had me in and out very quickly.
July 21, 2023
Google Public Storage Lakia Ellison
Very clean facility and helpful, friendly staff.
July 17, 2023
Google Public Storage Papo Silva
Great service
July 11, 2023
Google Public Storage Zaki Tapkirwala
friendly staff. Pam and Amie were really helpful.
June 1, 2023
Google Public Storage Samantha P
Do not go to Tolland Tpk because it’s not climate controlled like it’s advertised EVERYWHERE! This is why I got the storage unit I did because I was told it was! The property manager even said that they don’t tell customers that it’s not climate controlled. They shouldn’t have signs everywhere and have it online that it is when it isn’t because that’s false advertising. So now I get to move ALL my stuff out and into another property so it doesn’t get ruined. NOT HAPPY!
May 31, 2023
Google Public Storage A T
Joe and Pam helped me out recently and they were great. Thanks for a great experience.
May 30, 2023
Google Public Storage Annica Mara
Pam is always great to work with! love their service
May 4, 2023
Google Public Storage Joshua Mitchell
Great experience. Joe and Pam are very nice people!
April 15, 2023
Google Public Storage Jordan Hall
Ian was a great help. Got us a fair price and was friendly throughout the process.
April 5, 2023
Google Public Storage Edwin Escribano
Prices to high
March 12, 2023
Google Public Storage Dereck G
Pam checked me in amazingly fast and laid out all the information needed. No hassle and was very upfront with costs. Her energy was great too. Already enjoying my first week of storage!
February 6, 2023
Google Public Storage Nikkie
Pam was excellent for all our storage needs ! She was very nice and professional! I would give her 10 stars !!!
January 26, 2023
Google Public Storage Anique
Excellent Customer Service. Pam was warm welcoming and helpful with the process!
January 3, 2023
Google Public Storage Steven C Keith
Outstanding service was done by Pam.
January 3, 2023
Google Public Storage Jacob Lemire
Pam is super helpful and always has a smile!
December 28, 2022
Google Public Storage A. El-Bey
Pam is so professional and kind
December 18, 2022
Google Public Storage Moesha A.
Signing and moving process was very smooth. Pam was very nice and explained everything thoroughly. Would recommend!
December 13, 2022
Google Public Storage holly clark
December 10, 2022
Google Public Storage Adriane Lynch
November 10, 2022
Google Public Storage Yahaira Rivera
Thank you Pam so much for all the help today is always a pleasure to come back same attitude great customer service that why I love this place ❤
November 4, 2022
Google Public Storage jasonfarr1
I was locked out of my unit by management and not allowed to get my stuff then charged $500 for Leaving stuff behind good thing I took pictures and have proof place also has rodent infestation after tons of complaints nothing was done and management is a joke I wouldn’t recommend this place to anyone!!😡😡
November 2, 2022
Google Public Storage jasmine valentin
My experience with public storage was the BEST! Pamela was VERY ,VERY helpful! She was very nice and sweet. Was very thorough with explaining the process. If you need to store your stuff come see Pamela for sure!!!
October 31, 2022
Google Public Storage Tim Duncan
Great place. Excellent customer service from Pam and Yolanda!
October 29, 2022
Google Public Storage Stacey Fisher fromosky
The ease of renting online and having the locker ready is awesome! Unit was very clean when we moved in
October 10, 2022
Google Public Storage Edwin Escribano
Great staff friendly lady
September 20, 2022
Google Public Storage Kenny Adom
Pam was very professional and courteous.
September 1, 2022
Google Public Storage Josephine Defoe
Usually customer services are a headache, but I had a small issue with the storage and Pam the receptionist was so amazing and delightfully friendly and helpful. She took care of my issue with no problem at all and I left feeling like the happiest customer ever. Highly recommended.
August 18, 2022
Google Public Storage Christine Brouillard
August 17, 2022
Google Public Storage 80 Bandz
Very good customer service, definitely made me feel welcome and safe. The only storage place I will go!!
July 31, 2022
Google Public Storage Mikey G
Had a unit here for about 8 months. Never had an issue. Pam is super nice and a wonderful help. IF YOU NEED STORAGE IN THIS AREA YOU WONT REGRET COMING HERE!
July 21, 2022
Google Public Storage Festus St Juste
July 17, 2022
Google Public Storage Zee M
June 9, 2022
Google Public Storage Shanae McDowell
Pam provided me with excellent customer service and I thank her so much…… 😊😊😊😊
May 27, 2022
Google Public Storage Desiree Martinez
My family is going through a very difficult time right now, and having to find a storage facility was an extra hardship. However when I came in and met with Dan, he made it extremely easy and was the most helpful person I've dealt with in a very long time. I would recommend this place and Dan to anyone looking to store their items for a great price. Dan was great. Thank you..
May 27, 2022
Google Public Storage Herby Collin
Dan was a wonderful help and made our experience a great one. Thank you guys.
May 18, 2022
Google Public Storage Joseph Vazquez
Between homes and Pam made the process of picking a facility so easy! Very kind staff!
April 6, 2022
Google Public Storage Barbara Pascoe
Yolanda was very helpful. Even with certain situations that are completely not her fault You can see she really cares about people and is willingly to help the best she can. She is great!
February 15, 2022
Google Public Storage Michael Ayala
Her name is Pam.. She is Awesome Job there!!! She is very friendly and She is nicer person!!! Have a Nice Day!!!
December 20, 2021
Google Public Storage Said Gad
December 16, 2021
Google Public Storage 860CThardcore
December 13, 2021
Google Public Storage Leonard “Len” landry
December 7, 2021
Google Public Storage E Fr
Wanted to say thank u too Becky and Pam from Public Storage, kind and wonderful people. Thank u again really appreciate it
November 29, 2021
Google Public Storage Paula LaPira
Pam is always reliable and helpful. Great employee, very professional. thank you for all your help.
November 13, 2021
Google Public Storage Krystal Sherman
Called for information about a rental unit and spoke with Yolanda. She was a great help and provided me with all the information I needed.
November 4, 2021
Google Public Storage William Rodriguez
I came in to get a storage unit and Pam was there to greet me. Very happy lady who took pride in what she was doing. Gave more information than I expected. Awesome place and very reasonable. Thank you Pam. C u soon at bobs
October 26, 2021
Google Public Storage william Coale
Moving is always a pain...however, Pam at Public Storage in Manchester CT made it much more pleasant and easier. Thank you to the crew at P.S.
October 24, 2021
Google Public Storage Luz Vasquez
Pam a wonderful & friendly & very helpful. We need more of her. Thank u
October 17, 2021
Google Public Storage Adriane Lynch
Gave excellent service
September 21, 2021
Google Public Storage Susan Smith
Pam at Puplic Storage in Manchester was very helpful and patient. She made renting the unit easy to understand. Thank you Pam
September 5, 2021
Google Public Storage Kiara Campbell-Solan
Yolanda was great, she provided above and beyond service, and was very knowledgeable about storage options. Thank you again Yolanda!!
September 5, 2021
Google Public Storage Jermaine Allen
Yolanda is great with customers. So friendly. Really appreciate her.
September 4, 2021
Google Public Storage Katherine Montes
September 2, 2021
Google Public Storage john bartlett
Pam was amazing and helped me with everything I needed. Awesome service.
September 1, 2021
Google Public Storage John Iacono
Pam was awesome, seamless process!
August 27, 2021
Google Public Storage Kenya Boyd
Yolanda was amazing today. Very friendly. Hard to find now a days.
August 4, 2021
Google Public Storage Jeesus Meesuss
Great people
July 20, 2021
Google Public Storage Micah Shea
Above and beyond service! Thank you for your help Pam, she made the decision to be a customer a no brainer!
July 19, 2021
Google Public Storage Bina Nair
We had no clue about anything and Pam was so helpful and took us through the process with lot of patience and she was so jovial. Thank you so much
July 13, 2021
Google Public Storage Emily E
Edit; recently was able to close out my unit here and I wanted to say how great the experience was, Pam is truly an asset to the company and makes people feel great about storing, and does everything she can to make things great for each person! Thank you Pam!! Pam was extremely helpful and friendly, she made the process easy and found me the best unit for my needs. The property seems well maintained, would recommend this place 😊
June 13, 2021
Public Storage Kelise D
Is this place good with temperature? Like in winter, will my stuff be in the perfect temperature and same with summer time?
June 12, 2021
Google Public Storage Carrie MacDonald
I can't say enough about the exceptional service here. If you're in a terrible mood, just stop by and say hello to Pam. Lease a space even if you don't need it just for the opportunity to meet this amazing human! Pam was kind, friendly, professional, compassionate, and genuine...exemplifying every positive character trait you want in customer service! I guarantee you, Pam isn't paid nearly enough for her ability to go above and beyond to help her customers (*hint to her boss to give her a big, fat raise!!!)!
June 7, 2021
Google Public Storage Shaniece Ferguson
Yolanda did a fabulous job helping me go over my future storage options! She definitely knows her stuff and was very informative!
June 6, 2021
Google Public Storage Maribel Carmona
Great customer service , absolutely love pam.shes so nice and professional...love doing business with her.
June 3, 2021
Google Public Storage Catherine Bonner
May 21, 2021
Google Public Storage Reggie Gilbert
I’ve had a great experience with Pam. She’s was very courteous and knowledgeable. Very affordable pricing. Overall great experience. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
May 19, 2021
Google Public Storage Colleen McCaskey
I’ve had such a great experience renting my storage unit here! Pam was extremely helpful when my moving situation became very complicated and even set me up to downsize to a smaller unit to cut costs.
May 15, 2021
Google Public Storage Sirena
April 25, 2021
Google Public Storage Iris J Rodriguez
Pan GREAT person! Very helpful!
April 25, 2021
Google Public Storage B. E.
April 8, 2021
Google Public Storage Ajay Barstis-Joiner
Very nice and courteous
April 7, 2021
Google Public Storage Rohan Naraine
Property manager Pam was very very efficient doin her job and is a credit to this company. I recommend her for a managers position
March 23, 2021
Google Public Storage Prizmadik Seda
Pam went above and beyond to accommodate me and provided excellent customer service! Pam was very friendly and even stayed a little late to help me out. I definitely would recommend this place!
March 19, 2021
Google Public Storage Akua Brefo
March 15, 2021
Google Public Storage Courtney Michaels
Decided to check this place out since I was running to bobs anyways. Was greated by a lovely women named Pam. She went through some questions about what I was storing (storing left over furniture for my daughter) she showed me 2 units since I had no clue what I truly needed but Pam did state the bigger unit will probably work best for arranging. Facility was SPOTLESS which I was personally surprised about since it was first thing in the morning. Units arent climate controlled she showed me how to protect my belongings. Overall 5 star customer service which is rare to come by these days. Do wish part of the facility was climate controlled but she did notify that there is an EH location and another Manchester location which i will be visiting this week. Thank you Pam!
February 19, 2021
Google Public Storage Rohan Rohan
Secure storage with in and outdoor units. Good customer service.
February 12, 2021
Google Public Storage Maria Maisonet
Great customer service and pricing.
February 5, 2021
Google Public Storage Cindy Farrell
I thought they were very nice and helpful to me
February 3, 2021
Google Public Storage Gary Sawrun
I am a vendor which services public storage and it is true they're the nicest people to me and to serve gary
January 31, 2021
Google Public Storage DezareeCharise
Yolanda was an absolute pleasure to work with! I only rated this place a 4 because I had a considerable about of trouble with booking online. But I called AND went to the store and Yolanda was very pleasant and patient while assisting me. She helped me make sure I got the right size unit and broke down all my options in great detail. I’d give her a 5 if I could
January 23, 2021
Google Public Storage Alyssa Lamonde
1/23/21- Pam helped me to rent my first storage unit for my move. She was super helpful with recommendations and getting the correct unit I needed. She also helped with getting all necessary moving equipment to make the experience easier. I definitely recommend. 21519 property number.
January 13, 2021
Google Public Storage Anna Lisa Mudahy
Pam the manager is kind and helpful and all around AMAZING.
January 11, 2021
Google Public Storage Rohan Rohan
Clean and friendly secure place. staff is professional. At this place they offer a wide selection in storage units . There is adequate lighting day and night . There is indoor and outdoor units to choose from. Most of all its a secure place .
December 4, 2020
Google Public Storage Mr_i’m_a_ Legend
First and foremost I wanna say thank u to Pam the manager at this location very helpful with questions the showing of the unit I will highly recommend this location to friends and family 👍🏼👍🏼👍🏼
November 23, 2020
Google Public Storage Michael Ijomah
November 1, 2020
Google Public Storage Rick Tanasi
Excellent customer service, very friendly. Nice and easy to get to, highly recommended
October 28, 2020
Google Public Storage Christina Kepler
Pam was absolutely amazing in helping me get all the information I needed and was so friendly and helpful, thank you!
October 25, 2020
Google Public Storage Michael Duntz
Customer service is terrible
October 13, 2020
Google Public Storage Amulya Prabhakar
My sister and I were going on a cross country trip and also move out as the house got sold; so we started to look through different storage options. Our cousin had recommended Public Storage and this was the nearest. We went to sign up for a unit and worked with this very friendly person named Pam. She was simply awesome, walked us through the process, understand the breakdown on pricing and even closing out t the end.! Pam made sure we understood everything. We had a very smooth and hassle free experience with Pam and Public Storage and definitely recommend them to everyone!
October 6, 2020
Google Public Storage Bryant Horton
Kapriece was on point! Made everything quick and easy!
September 22, 2020
Google Public Storage Jose Flores
Absolutely painless. Great customer service, easy explanation of the process and Pam was absolutely Amazing! Recommended to all my friends for sure
September 18, 2020
Google Public Storage Arthur Hovsepian
September 16, 2020
Google Public Storage Joseph Wood
I was impressed from the first interaction I had with the manager of the office. She was polite, helpful, and efficient. I stored my car for the winter season. Every interaction I had with the manger was positive helpful and friendly. One got the impression that she couldn't do enough to assist you. I will definitely use Public Storage next year, mainly due to the site manager!!
September 16, 2020
Google Public Storage Kyla Darcel
Pam was amazing and super helpful! Couldn't have had anyone better to help me with my unit!!! Thank you pam!
September 16, 2020
Google Public Storage Blunts Hats
Love pam!!! Couldn't have gotten threw covid without her help! Thank you
September 9, 2020
Google Public Storage Keith Williams
The service is very AWESOME plus PAM is the BEST...
August 31, 2020
Google Public Storage TheCherei-files
This place has horrible service and refuse to assist their customers when and if they are in dire need. While it is by no fault of theirs that our country is facing a pandemic and is in huge crisis. They could be more understanding of the issues that their customers are facing. However, they choose to charge large amounts of fees and then raise the rental price of their customer’s units every 6 months. This company should be ashamed of themselves.
August 25, 2020
Google Public Storage Amy Shebell
Pam is one of the best office managers i Have ever worked with! She continuously goes above and beyond to help with whatever we may need, and she is fantastic at explaining things so there are no unanswered questions down the road. I highly recommend this facility!
August 25, 2020
Google Public Storage Jerrod Vaughn
August 19, 2020
Google Public Storage Cassandra Millan
My husband and I needed a storage unit right away. So we started to look through different companies and we were sold (and so was a unit) the very next day when we saw Public Storage! The monthly price was nice but the icing on the cake was because we ordered the unit online and the first month was only $1!!!! When we went to sign all the paperwork we worked with a very nice woman named Pam! She was awesome! Pam made sure we understood everything. She broke down our monthly payments and made sure we had everything we needed for packing. She then explained how our lock and unit worked. Finally Pam took us out to the gate and made sure we knew how to use it and that our code worked she showed us the map of how to get to our unit and there we were. Our experience with Pam and Public Storage was and still is excellent and we highly recommend them to everyone!
August 10, 2020
Google Public Storage george small
August 8, 2020
Google Public Storage Anthony Collazo
August 7, 2020
Google Public Storage C J
Update: District Manager called shortly after this post to offer a full refund to rebuild a more positive relationship. I hope in the future they work to improve their maps on site, but otherwise I'm happy this process is finally resolved. Thanks Melissa! Couldn't find my unit upon arrival and needed to cancel it immediately after. While the service agents were polite, I don't think it's fair to keep a portion of the payment if the customer is dissatisfied with the service. I was only able to get half of my payment back, and that's only after I called the District Manager myself, despite being promised a full refund from the Location Manager.
August 4, 2020
Google Public Storage Joanne Kosiorek
Pam at this facility was very helpful!! She did an awesome job on helping find the right unit and securing the rental. She was pleasant and knowledgeable! I just obtained the unit so I haven't yet brought my stuff there.
August 1, 2020
Google Public Storage Anthony
July 30, 2020
Google Public Storage YIN YANG
Very courteous. Good storage facility. Representative Pam was particularly a stand out. She made it an easy experience.
July 29, 2020
Google Public Storage Tina Baldassario
Pam was extremely helpful today, she straightened out my account and was very professional. Keep up the great work Pam.
July 27, 2020
Google Public Storage Reydavid Castellano
They are great. Always polite never giving me a problem.
July 27, 2020
Google Public Storage Lenora Brainard
We had our unit with this Public Storage location for 10 years we only left because we didn’t need the unit any more. I found the people friendly, helpful and always cheerful. The property is always clean and well maintained. If I could give it 10 stars I would, O I just did!!!
July 16, 2020
Google Public Storage Nicole Zavecz
This is my first time having to rent a storage space, and my experience with Pam was absolutely amazing! She is extremely professional and warm. She took her time to make sure she covered all the details and provide answers to any questions I had. Definately a refreshing encounter when your going through the hassles of moving!!
July 12, 2020
Google Public Storage John Lahda
Excellent staff very helpful.
July 12, 2020
Google Public Storage Steve Webber
Manager very helpful, units clean and property well-maintained. A good choice for storage (in my case for 9+ months).
June 28, 2020
Google Public Storage Corey Lewis
June 17, 2020
Google Public Storage Richard Coombs
I want to say thank you to Pam & JC for the Excellent customer service with helping me transfer from Taylor Street to Tolland Tpke location. I really needed a space Closer to my home and they made it happen by checking in with me Sporadically Letting me know that they where still keeping me in mind and would contact me when a unit came available. Customer service is A1
June 10, 2020
Google Public Storage Leah Fournier
June 10, 2020
Google Public Storage Hasan Eastmond
This was a very helpful storage unit, I will highly recommend.
May 30, 2020
Public Storage Margerita Hajati
How about seniors cheap storage units?
May 29, 2020
Google Public Storage betty matthias
JC is a very informative and professional person. He clearly explained the rental procedure to me with the prices specials. I enjoyed my rental experience with him. Thanks.
March 30, 2020
Google Public Storage Karen Lysik
Great storage units at reasonable rates in a great location. Excellent very helpful and friendly reps like Pam.
March 16, 2020
Google Public Storage Sherry Jakubs
Excellent service, friendly, very positive experience
March 14, 2020
Google Public Storage Alex Cantres
Great Service
March 9, 2020
Google Public Storage Rachel Dewhurst
Pam was very helpful and super friendly. Very easy to rent a unit.
March 6, 2020
Google Public Storage Patience Akugue
I had an exceptional experience with Pam. She possess outstanding customer relations. I would recommend Pam and this storage anytime!
March 1, 2020
Google Public Storage Tabitha Williams
Pam is An EXCELLENT MANAGER OVER AT THE MANCHESTER OFFICE, very kind and also helpful. Made the process very easy for me.
February 25, 2020
Google Public Storage Cynthia Molinari
2nd time using this exact facility. Pam is wonderful! Very friendly, explains everything perfectly and thoroughly. I wouldn't go anywhere else!
February 21, 2020
Google Public Storage Donna Robinson
Nice lady that i have done busines
February 21, 2020
Google Public Storage Donald Robinson
Very very nice and helpful
February 20, 2020
Google Public Storage Mike Jones
Pam was absolutely helpful!!!
February 11, 2020
Google Public Storage Betzaida Jones
I went there not sure what size unit I wanted to rent and Pam (manager) took her time and showed me a few units. She was super helpful in helping me making my decision. Great personality and sense of humor!!
February 3, 2020
Google Public Storage Kimberlee Ross
Pam was wonderful! Very helpful and knowledgeable and made everything easy.
January 28, 2020
Google Public Storage Jordan Lohr
It is not often I find myself going out of my way to write a good review but the customer service I received from Pam made my day. Her professionalism and knowledge were excellently executed. Being my first time renting a storage unit, she walked me through the basics and gave me a tour of the facility. She was very detail oriented and showed me the best routes to move my things in. I originally signed up for a 10x10 unit but she showed me multiple sizes so that I could see the options that were available. I ended up getting a larger unit because there was a promotion and it worked out to be a better deal. I was very grateful for her assistance and did not feel like I was being "up-sold" at all. She genuinely cared about my needs and wanted to get me the best deal. Thanks Pam! Service aside, I was also very impressed with the cleanliness of the facility. There are many entry points to the indoor units to allow for easy access when trying to move in and out of your unit. Pam informed me that they do routine lock checks to make sure the locks have not been tampered with. Knowing that these checks are performed on a daily basis makes me feel like my belongings are in a safe place. Not only is the facility clean and well run, but the convenience to pay bills online with auto-pay is a great feature to have. I would highly recommend this storage facility to anyone!
January 26, 2020
Google Public Storage Jayna Acevedo
I have rented this unit in the beginning of January and rally have had no issues so far. The staff is nice and professional. Thanks to Pam who really took her time in assisting me with my moving needs. The sofa covers and all necessities to keep my furniture protected. Again thank you Pam
January 26, 2020
Google Public Storage Sherese Mccullough
Pam is awesome. Such great energy. I love her!
January 21, 2020
Google Public Storage Shawndalyn Rodriguez
Pam is wonderful, I always communicate with her and she is always pleasant and accommodating. She has been a pleasure to deal with. My husband and I have been a customer for several years and it has been great. We appreciate working with Public storage.
January 7, 2020
Google Public Storage Shannon Andrews
Pam is always a pleasure. Definitely appreciate her.
January 7, 2020
Google Public Storage Addo Queen of the Road
I would recommend this place, “Good service Pam and Dayna” they made this process easy
January 2, 2020
Google Public Storage mackenzie Elissa
December 31, 2019
Google Public Storage JG
December 26, 2019
Google Public Storage Brent Carl
Awesome service with Pam and Dez!
December 22, 2019
Google Public Storage Mildred Cotto
Happy to be back at public storage in Manchester Connecticut Tolland turnpike good service with Pam
December 20, 2019
Google Public Storage Mr. Lewis
Got a good deal and the customer service was great. Krystena was professional and knowledgeable.
December 16, 2019
Google Public Storage Shana Grieve
Just popped in needing packing supplies and Pam was attentive and helpful!
December 11, 2019
Google Public Storage Nafeez
Pam is phenomenal. She was a wealth of information and really took the guesswork out of everything. She directed me to a unit available at a nearby location which fit my needs perfectly and was a better location for me. When I arrived I was greeted by Krystena who had already been informed of everything I had requested and directed me to the exact unit I would be provided. The process could not have been more straight forward and it could not have been a better experience. The customer service provided by both Pam and Krystena was exceptional. Will absolutely utilize their services in the future and could not recommend this team enough.
December 11, 2019
Google Public Storage Cedric Gardner
She did a fantastic job
December 8, 2019
Google Public Storage Estelle Highsmith
Excellent Pam provided awesome customer service!
December 6, 2019
Google Public Storage Jong Kim
Dayna was a great help!!!
November 24, 2019
Google Public Storage sarah jones
November 21, 2019
Google Public Storage Marcus Davis
Clean and friendly staff
November 17, 2019
Google Public Storage Charlie
Pam was very nice to work with. Quick and easy.
November 15, 2019
Google Public Storage Tammi Bolden
Pam and Shana have been very helpful and friendly. This was my first experience renting a storage facility and everything went smoothly. This was a positive experience and I will rent again next year when my son comes home from college with all of his junk!
November 13, 2019
Google Public Storage Deborah Dawson Phillips
Great customer service. Answered all my questions and was very helpful in genearal.
November 11, 2019
Google Public Storage Brittany Williams
Pam was amazing!!! Very informative! Her advice was very helpful too!
November 10, 2019
Google Public Storage Steven Shongut
Best storage around. I'm a repeat customer!!!
November 5, 2019
Google Public Storage Kelly Raymond
Pam was more than accommodating when helping to line up the perfect storage unit for my business. She found the perfect unit with easy access for shipments to be delivered!
November 4, 2019
Google Public Storage Joan Barnett
Great experience
October 25, 2019
Google Public Storage Venus Dickson
Pam was extremely helpful and has wonderful customer service
October 19, 2019
Google Public Storage thomas harvey
Pam and Christina were awesome I'm happy to be back at this facility
October 18, 2019
Google Public Storage Kayla
Pam is wonderful, would reccomend
October 18, 2019
Google Public Storage Dakota Backstrom
Pam was absolutely wonderful. Would recomend to anyone attempting to safely store their personal belongings. Thank you so much
October 14, 2019
Google Public Storage Anna Simpson
My experience at that place as been so amazing.. Pam as been my hero.. she is nice, she is so friendly,, she makes you feel so comfortable. She explains thing very well.. she try to resolve every issue.. Because of her and how she had make me feel.. each and every time I come their.. I am proud to say this is a great company to do business with.. thank you Pam .. be bless
October 13, 2019
Google Public Storage Dominic Cutaia
October 11, 2019
Google Public Storage supermans bigarms
Pam and shana always have smiles on there faces. They are fast and efficient at there jobs. I so appreciate the pair...
October 10, 2019
Google Public Storage John Whitcomb
Made a reservation online and Pam called me up within a half hour. She was very accommodating and friendly when I asked her if I could come in a day earlier than my move in date. She was pleasant, took me to the unit, and explained a lot of things. Paperwork was a breeze. Pam is very customer service oriented, very knowledgeable and answered all my questions. What a pleasant experience. A+++
September 23, 2019
Google Public Storage Sandi Toce
Not forced to pay insurance on bin like Taylor St. Manchester
September 21, 2019
Google Public Storage Gloria Fernandez
My husband and I rented a unit and the young lady, Shana, was more than accommodating. Very pleasant and informative. She even stayed after hours to assist us.
September 20, 2019
Google Public Storage Gaylene Charette
This public storage location is the best shana is so very welcoming and very helpful she so pleasant and very sweet to talk to I could have stayed there all day talking to her but she is definitely one of the best employees there
September 20, 2019
Google Public Storage James Laplante
This location is the best shana is the best employee there she was so helpful and very informative she explained everything to us in a way where we could understand what she was talking about thank you so very much for your help shana
September 19, 2019
Google Public Storage Gail Frances Sweeney
Shana is AWESOME!! I would say only a fool would go elsewhere! Over the top helpful n pleasant. Public Storage is blessed to have such an employee!!
September 18, 2019
Google Public Storage Carl Boutwell
September 14, 2019
Google Public Storage Mark Jackson
September 9, 2019
Google Public Storage AnnR A.
Pam was so sweet. Best storage service they also had a fall discount for 50% off
September 6, 2019
Google Public Storage Oscar Black
Pam and shana are the best most sweetest loving ladies great pleasure dealing wit them every month thank you
September 6, 2019
Google Public Storage Dinah Sleeting
Excellent customer service ❤️.Kudos!!!
September 6, 2019
Google Public Storage Priscila Villanueva
Pam and Shana are the best
September 1, 2019
Google Public Storage Dimitri Baptiste
Pam and Shana were incredibly kind, polite, and helpful throughout the process of getting started with storage. I came in clueless about storage rental but they quickly brought me up to speed. I moved my stuff in the day after my first visit and everything went incredibly well and felt very easy.
September 1, 2019
Google Public Storage Gary Mullen
Pam is the absolute bomb! I always struggle with some aspect of my billing and she makes it pain free for me,EVERY TIME! Thanx Pam!
August 31, 2019
Google Public Storage Gene Ramos
Love the service and respect that was given to me
August 31, 2019
Google Public Storage shawn mcconnell
Great staff and low price
August 30, 2019
Google Public Storage Alex Thompson
Pam and Shanna were very welcoming and put a smile on my face first thing in the morning! Very informative and told me everything I needed to know. Would recommend this storage facility for years to come.
August 27, 2019
Google Public Storage Robert Alexander
Great speedy service! Rented a unit with no notice and was moved in within 15 minutes.
August 25, 2019
Google Public Storage Yorvik Kivroy
Shana was amazing when i had to change my code because of an ex. Great staff and always helpful.
August 24, 2019
Google Public Storage Elisa Zayas
Whe have a really nice experience we also appreciate Pam help , Thank you Pam
August 15, 2019
Google Public Storage Derrick Vializ
ShanaFaye and Pam were delightful and extremely patient and informative. I will always choose Public Storage because of them.
August 15, 2019
Google Public Storage darik thompson
Great customer service Pam and shans sere really great.
August 7, 2019
Google Public Storage Leslie-Anne Taylor
Super easy checkin. Walked me to the unit to check it out - super friendly staff!!
August 6, 2019
Google Public Storage Rich Serville
Pam was awesome!!
July 27, 2019
Google Public Storage Heriberto Irizarry
Pam was very friendly and knowledgeable. She had a wonderful assistant. Returning customer😎
July 27, 2019
Google Public Storage Nicholas Guillaume
Pam & Krystena were extremely accommodating and I will love to keep coming back to see their friendly faces again!!
July 20, 2019
Google Public Storage j julie
Pamela was the customer service person I met she was amazing answered my question and gave me great advice can't say enough thank you PAM
July 19, 2019
Google Public Storage DORIS PERRY
Pam and Shana was very helpful and amazing! They took their time and walked me through every option, every really explained the best options for me. I appreciate them and also we had good laughs sonit made the experience even better! They have many storage options and there rooms are clean. It’s huge & a little confusing at first but once Pam walked me through, I was able to easily find my storage room. I would def recommend this location.
July 3, 2019
Google Public Storage Benjamyn Frye
Pam was great and very friendly. I had an appointment scheduled for 12pm, but had something come up, and she was willing to take care of me when I popped in without any warning. Very pleased.
July 1, 2019
Google Public Storage Amber Siwek
Pam at front desk is friendly and very helpful informed me on everything prior to purchasing the unit also was very helpful when emptying and closing out the unit.
July 1, 2019
Google Public Storage Deborah Thibodeau
I needed a storage unit for a short term rental, immediately. My daughter and I arrived with both cars full and no reservation. I’m so glad I found PAM at Public Storage. She walked us through the process and in minutes we were loading our storage unit. She made the whole experience easy and quick. Added bonus, she made sure I got the best value available for my needs.
July 1, 2019
Google Public Storage D
Pam is amazing, very helpful
June 23, 2019
Google Public Storage Jack Notar
Very excellent service. Will highly recommend Pam and the girls at Tolland Turnpike.
June 15, 2019
Google Public Storage Carlene Holley
Pam and Kristen’s were fantastic, made this experience extremely enjoyable!
June 13, 2019
Google Public Storage cynthia Andres
A big Thank you to Amie for her help and patience. As a mom with two little ones she understood and took her time with us. Answered all my questions, was super professional and friendly. Public Storage is lucky to have someone like her on their team. Great customer service is so hard to find now and days.
June 5, 2019
Google Public Storage JD Williams Demers
Found a great price online for this place, got in before the deadline and was helped by Pam, who was super helpful and even walked me over to my new storage bay so that I would know where it is and how to get to it, and even walked me through the gate-entry process at the actual keypad by the gate. Best experience I've had at a storage facility, and I've been to a few. Highly recommended.
June 1, 2019
Google Public Storage craig kumiega
Thanks Pam! Very friendly. Left no questions needed to be asked.
May 14, 2019
Google Public Storage Maha
I had an amazing experience with Pam she was so nice and helpful, she is a great person 👍🏻👍🏻
May 11, 2019
Google Public Storage Jennifer McCauley
Faith and Pam were so helpful. Pam showed me multiple units to see what would fit my needs. They went over ther entire process quickly and efficiently and for a great cost. I'd highly recommend anyone needing storage space to come here
May 10, 2019
Google Public Storage pixiepillz
Krystena and Faith were amazing, Krystena explained everything to me, was very nice and informative, would definitely recommend!
May 8, 2019
Google Public Storage Ivette Muniz
Wonderful customer service, the girls Pam and Faith are very friendly. Very helpful with whatever I need.
May 8, 2019
Google Public Storage Nicki Krysik
Pam was amazing! I felt very welcomed and will definitely come here in the future.
May 2, 2019
Google Public Storage Samantha Harris
Pam was awesome. Very friendly and helpful. I have never rented a storage unit before she made the experience very pleasant, very helpful. Exceeds in customer service.
May 1, 2019
Google Public Storage Jenny Lopez
Excellent professional customer service. Very helpful. And very pleasant attitude always .
April 15, 2019
Google Public Storage Julius Clark
I had a problem and Faith found perfect solution. She is very nice and customer friendly. Really don’t know what could have happened without her help.
April 15, 2019
Google Public Storage Keith Knowles
Faith was very good at her job and was very nice
April 15, 2019
Google Public Storage Susan Eldridge
I talked to Faith to get clarity on billing process and to ensure autopay worked correctly. Faith was patient, cheerful and supportive. Would recommend this storage location to anyone.
April 6, 2019
Google Public Storage Chris Carrasquillo
I went to check out the space today and signed up for a storage unit and Pam, the property manager, made the process seamless and her friendly, helpful service made my experience great. Highly recommend!
April 2, 2019
Google Public Storage Catherine Drew
Pam is an representative of Public Storage. I am so happy with my experience.
April 1, 2019
Google Public Storage Isaac Paulino
Thank you pam for always making us feel welcome and happy with your good positive energy.
April 1, 2019
Google Public Storage Kang Montana
March 26, 2019
Google Public Storage Samantha Stramel
Typical storage place, clean and gated. Only issue was not being told all the upfront costs they should let you know upfront you will have to purchase insurance on your rental.
March 24, 2019
Google Public Storage Theodore Gandy
Manager was excellent in both sales and exit process.
March 20, 2019
Google Public Storage Lucian Madness
PAM IS A VERY WONDERFUL AND POLITE PERSON I HAVE EVER MET IN THE MANCHESTER CT STORES
March 17, 2019
Google Public Storage John Louden
Pam and rest of the staff were very courteous and helpful and the unit was fine as well
March 12, 2019
Google Public Storage Fritz Jr
Pam was awesome and made me feel right at home and comfortable.She made me laugh and put a smile on my face.She made renting a space easy.I would recommend going to see Pam for your storage needs.
March 5, 2019
Google Public Storage Yamundow Jatta
Such a wonderful experience with Pam! Really helpful and great service!!
February 24, 2019
Google Public Storage Shavone Miller
Krystena was super nice, fast, and thorough!
February 19, 2019
Google Public Storage Melanie Willhide
Pam has been kind, helpful, and clear in her explanation of how the facility is operated. I feel very safe with her on the premises! Great customer service.
February 10, 2019
Google Public Storage Shannon Foley
Becky at Public Storage in Manchester on Tolland Turnpike was great. She took the time to explain and walk us through the units. She was pleasant and easy to work with.
February 9, 2019
Google Public Storage Adeha Gagne
This place is great they have good customer care the lady that was there today her name is Pam she's awesome
February 9, 2019
Google Public Storage Beatriz Hernandez
I am planing on renting a storage unit for the spring time. I went on Thursday and Pam was absolutely wonderful. Her knowledge on storage was impeccable. I definitely found the right spot to rent from when I’m ready in April!
January 30, 2019
Google Public Storage Julie Boyle
Tasha gave quick service to open up my unit
January 29, 2019
Google Public Storage Diane Burke
I was able to place my order online with a wonderful discount and I was in a hurry do to a domestic violence situation Becky was absolutely amazing waiting for me when I got to the office everything ready to go was quick and efficient and super friendly. I would highly recommend this storage facility to anybody in need
January 28, 2019
Google Public Storage Raquel-Harmony Heard
Pam was very helpful. Great personality!!
January 21, 2019
Google Public Storage Thomas Brown
I tried a few storage places. I would have to say. public storage is the best to date. The staff is very nice and understanding.
January 19, 2019
Google Public Storage Jason Marshall
Becky was very helpful and the process to rent a unit was very easy. It was a pleasant experience.
January 7, 2019
Google Public Storage Amanda Elmendorf
January 7, 2019
Google Public Storage Judy Amiot
Staff is great and probably doesn't see much of their increases in their paycheck which is a shame. To pay $203.59 for a 10 x 20 slab of concrete is absolutely ridiculous. I have no heat, no electricity and plenty of mice ruining my property and they feel they need to increase their rates. For what I ask?
December 19, 2018
Google Public Storage Chris L
December 5, 2018
Google Public Storage Marcus Davis
Excellent customer service, Pam was very helpful and made the right suggestions for my storage needs.
December 2, 2018
Google Public Storage John Cornelius
I spoke with release manager, Becky. She told us everything we needed to know upfront. She was patient, thorough, relatable, and down-to-earth. If you see her, things are very likely to go smoothly.
November 16, 2018
Public Storage Cinquecento Nero
Can you store a car there?
November 14, 2018
Google Public Storage George Cole
Pam was excellent as usual! Very professional!
November 10, 2018
Google Public Storage Jhamari Copening
Pam was awesome. Great customer service. Explain everything. Great experience.
November 2, 2018
Google Public Storage Hali Graveline
I love that becky has great customer service
October 22, 2018
Google Public Storage Daniel Allen
Pam beat ever so helpful
October 22, 2018
Google Public Storage Fadi Kafel
One of the best customer service I got , PAM she is a great person , she helped me to get the right unit that fits my needs , I recommend this place to anyone who needs a storage place .
October 9, 2018
Google Public Storage Terrica Parry
I was there today i must saying the service was satisfying...Pam was very nice and polite and explained everything perfectly... She was all smiles and i like that. Thanks pam you are awesome*****
September 16, 2018
Google Public Storage Amanda Masterjohn
Paula and Pam were amazing and so helpful, thank you!!!
September 9, 2018
Google Public Storage Maria ojeda
Tasha was very helpful a very nice and polite
September 8, 2018
Google Public Storage Angel Boria
Excellent service here. The employees made sure I got the best deal of all. Evidently I am 100% satisfied
September 8, 2018
Google Public Storage Kavaun Bailey
This place is great with a on-site manager which actually lives on the site due to any type of discrepancies and the workers here are very nice and friendly. The worker that assisted me today was Renae who was very happy to help and she was extremely nice. Ask for her if anyone thinks about getting a storage unit. Great place to store anything in here!
September 6, 2018
Google Public Storage Mike Geoffrion
Pam was great! Thanks for your help!
September 2, 2018
Google Public Storage Edgardo Ruiz
To expensive just for a storage place it's not like your living there a month
August 31, 2018
Google Public Storage Shayne
Renae was great! Great and quick service. Would def recommend. Thanks !
August 21, 2018
Google Public Storage shantell tremble
Pam was awesome, helped with everything. She is very patient
August 14, 2018
Google Public Storage Kristen Duarte
So easy to get a space! Pam was extraordinarily helpful and upbeat! She answered all of my questions quickly and accurately. She knows her stuff!!
August 8, 2018
Google Public Storage Paisley Dowdy
Great Service!!
July 24, 2018
Google Public Storage Antonia Skye
Tasha was great with our move in! Made our move so much easier for us!
July 23, 2018
Google Public Storage Ryan Caplet
Paula was very helpful. She answered all of my questions and was very helpful and easy to work with.
June 28, 2018
Google Public Storage John Mcclintick
Thus place is the best very friendly customer service and very clean and secured I highly recommend this place just give renae a call and she will make everything as smooth as possible!!!
June 28, 2018
Google Public Storage Nanci Krysiak
Very good service
June 28, 2018
Google Public Storage Shawna Harrison
Renee was super helpful for my moving nightmare...thnk u public storage
June 2, 2018
Google Public Storage William Rivera
I have rented at this public storage many times and we needed another unit just for a month I rented with Renae today and she was very helpful we will definitely come back
May 12, 2018
Google Public Storage Ruth Roman
May 9, 2018
Google Public Storage Steven Manicastri
Pamela was very quick and efficient in getting me set up with a unit. It was an easy and painless experience which is the most important thing when you're moving.
April 21, 2018
Google Public Storage carlton forbes
Krystena and Desiree were very friendly and helpful would recommend Public Storage
April 8, 2018
Google Public Storage Trish Mason
Krystena did an awesome job for us today! Thank you Krystena!
April 2, 2018
Google Public Storage Google Account
This is my second experience here at Public storage. I've always been welcomed with kindness and great customer service when I'm here in the Manchester location. Renee and Pam have gone above and beyond to assist me!! Thank you Public Storage!!
March 24, 2018
Google Public Storage Susan Boronese
Kristen and Pam were very helpful!!
March 19, 2018
Google Public Storage Zel Dolinsky
I dealt with Christine who was very helpful and patient
March 18, 2018
Google Public Storage Ivan Vizarden
Krystena did a great job she answer all my questions and got me a storage space that meet my needs she also very nice and polite I will recommend this storage space to everyone.
March 15, 2018
Google Public Storage Yuri Westry
February 20, 2018
Google Public Storage Katie Graham
Pam is a delight every time i stop in. I wish there were more like her. You should have her teach your people about public relations it would be in your favor. Its been nice. I would definitly be back thank you
February 16, 2018
Google Public Storage Gladys Medina
I plan on moving this spring. And I have never rented storage before. So I stopped at into your Rolland location to see the sizes and get info on how it works. Pam and Betty showed me a few sizes and went over priced and merchandise. Once I'm ready to pack up and rent I will be making a reservation here.
February 1, 2018
Google Public Storage Shawty Sexyyy
I had a great experience with Pam. She helped me out and she was very nice and pleasant. Im gonna enjoy coming back!
January 21, 2018
Google Public Storage Lizbeth Baerga-Dones
Pam was awesome from the first day that we went there. We were not sure if we were going to get that one in particular at first but she was very nice and very informative from the start. She took her time to give us all kinds of information, and give us a tour of the unit. Ultimately we decided to take the unit 😊
January 7, 2018
Google Public Storage Robert Mesite
Look at this photo. This PS blocked me in and I have been trying to get it unblocked . The site does not care. It was important that I get in and get some things out. By the way, who plows like this anyway. there was plenty of room to put the snow. Its just plain laziness and an I do not care attitude. There are a lot of choices for storage units. May want to stay away from this one.
December 27, 2017
Google Public Storage Dan DeMartin
December 27, 2017
Google Public Storage Bruce Giggie
December 11, 2017
Google Public Storage Mandi Miller
Came into storage unit looking at different sizes, very pleasant lady, Pam, was very helpful and sweet. Will be coming back in the future! Thank you :)
November 15, 2017
Google Public Storage David LaGuardia
The manager Pam, is extremely professional and extremely helpful. have had nothing but positive experiences.
October 27, 2017
Google Public Storage Anchored Salvage
Pam has been exceptional! I am a returning customer and everytime I come back Pam goes above and beyond! We all know how hard it is to find good people, and from a business perspective she is an asset! Thanks public storage!
September 8, 2017
Google Public Storage Dawn Margelot
On behalf of John Little I am submitting this review. As a longstanding customer with public storage, I have found Pam to be very helpful in finding me a better temporary rental obligation with the facility, this being done on her own accord. Public Storage should have more employees with her kind of pleasant and caring traits.
August 24, 2017
Google Public Storage Jocelyn nieves
Great place to do storage... Professional staff .. Pam is great...
July 22, 2017
Google Public Storage Kelly McKernan
Pam and Renae were fantastic in helping us with all of our moving needs. We also rented a unit for a couple of years and had great customer service!!! Thank you!!!
July 22, 2017
Google Public Storage Josh Mckernan
Wonderful and helpful staff. Great experience. Thank you Pam and Renae.
June 30, 2017
Google Public Storage Jessica Wyatt
Very helpful and friendly staff clean environment.
June 30, 2017
Google Public Storage James Olds
Had a tremendous experience at this Public Storage and will be recommending this place to my friends and family in the northern CT area. The staff was extremely nice/helpful and the grounds were very kemp. Not much else to add but it was a great experience all around.
June 28, 2017
Google Public Storage Theodore Isaac
May 11, 2017
Google Public Storage Keshara Mason
During my visit at the Manchester location Pam was a great representative and provided outstanding customer services and accommodated me in anyway she possibly could. I will recommend the location to consumers for storage services.
April 28, 2017
Google Public Storage Dave Daugherty Jr
I've had storage for over a year now great people that work here and great customer service
April 24, 2017
Google Public Storage Robert Pantanella
The service/help by Pam was very helpful & easy, making storeage one less thing to worry about.
March 30, 2017
Google Public Storage Christopher Soto
Had a great experience at the Manchester CT location. Pam provided excellent customer service and provided me with all necessary information.
March 28, 2017
Google Public Storage lakersrule35
Pam is very professional and awesome at the same time. I will be back next year.
March 26, 2017
Google Public Storage Andrew Cole
Process is very smooth, Nathan and Pam are very helpful.
February 27, 2017
Google Public Storage Mary Stefanik
Great place with friendly and helpful staff! Very clean. I highly recommend!!!
January 3, 2017
Google Public Storage Vincent Salvatore
Pam is a fantastic office manager. She was was so helpful beyond the call of duty in every aspect! I highly recommend this facility with 5 stars!
December 27, 2016
Google Public Storage Chris
I have had an account here for awhile now. The onsite staff is very nice. However there are frequent occasions when the security gate is not working so it is just left open. During the winter when we had a series of heavy snow storms I could not get to my unit because the snow was pushed up in front of it. I took pictures. Also, I was under the impression that the units had secure doors on them. I had stored all of my items, locked the door securely, had not been back for a period of time, opened up the door to discover that my items were full of dirt and dust. I took pictures of how the items looked when I opened the door. I tried contacting the corporate office and no one ever got back to me. The onsite staff is very nice. However that is little comfort when you have dirty items stored at a facility that is not always secure. I would love it if someone would get back to me; replace or fix the door to my unit.
December 20, 2016
Google Public Storage UNEEC PEOPLE
Great rates, fast friendly service, and knowledgeable staff. I will rent again.
November 5, 2016
Google Public Storage Breezycappin
Kimeu was Very accommodating
November 1, 2016
Google Public Storage SOLOMON Mustapha
Pam is the best. She walked us thru the whole experience with top notch customer service and support. I'll recommend everyone to go to the Tolland turnpike public storage in Manchester ct. Make sure you see Pam
October 17, 2016
Google Public Storage Russell DeBella
October 4, 2016
Google Public Storage Jennifer Lapointe
Pam is amazing! She has gone out of her way to help us every time we come in. Last night she even stayed late for us because of my work hours. She makes everything easy for us and explains things so they make sense.
September 13, 2016
Google Public Storage Amee Parikh
The property looks clean and well maintained with good access code. Easy to get to. Staff (Pam) has been very easy to work with and has helped decide the right unit!
August 27, 2016
Google Public Storage Samantha Graham
Friendly and efficient office staff. Clean facility.
August 17, 2016
Google Public Storage Chris Rakoczy
While interactions with storage unit staff are generally infrequent, every time I have done so here, they've been very friendly, courteous, prompt, and professional. The physical property is easy to get around and very well maintained - better than other properties I have had storage at in the past. Its location has been very convenient for us and we've been able to get in and out nearly any time we want with a simple PIN access code. I would definitely return here or recommend others here for long term storage needs.
July 6, 2016
Google Public Storage John Burger
Checking into our storage was easy and Pam was very efficient. Good experience so far.
June 22, 2016
Google Public Storage Dominique Rider-Quiroz
From the begin Pam was nice. She helped us. She has such a positive attitude I would recommend this place to anyone. Great customer service.
May 26, 2016
Google Public Storage Nicole LaPierre
I have used Public Storage several times and have always been more than satisfied with the customer service... The property appeared clean and well maintained.... I would recommend Public Storage and will continue to use them myself
March 12, 2016
Google Public Storage Ryan Hood
Desiree was very helpful and informative . I was in and out and ready to move my belongings in less than 15 minutes. I would recommend this location and storages facility to anyone looking to store thier belongings from thier apartment or condo
January 8, 2016
Google Public Storage Robert Wordsworth
Good people good attitude I'll be back
December 22, 2015
Google Public Storage Harry Ashe
I had a great time getting set up by Deanna she's the BEST
November 17, 2015
Google Public Storage Tyshuan Roye
There are a million choices for any his or service these days. So having great customer service makes or breaks a company. as this place is out of my way a lil bit, but we'll with it. The site manager was very helpful and had an amazing and friendly personality. I'd recommend to friends. It's worth it spending your money here.
November 12, 2015
Google Public Storage Pararican
The worst experience of my life wouldn't let me slide for one day I hate the storage place not even for one day one day The next day I got my check and the guy said I don't care I deal with this all the time everyone thats talking about they had the best experience their employers are writing the reviews
October 19, 2015
Google Public Storage Ladybabs Journey
I love Deanna at the manchester store She is the best she needs a raise and needs to move up in ur company she has a great attitude with customers. Your should treasure her as an employee her customer asst skill are excellent
September 25, 2015
Google Public Storage william martinez
TERESA, WAS A GREAT HELP WITH ALL MY QUESTIONS. I HIGHLY RECOMMEND ANY ONE TO GO THERE WHEN SHE THERE . SHE THE BEST..!!!!!!
September 17, 2015
Google Public Storage Burak B
That girl, Deanna, I don't know what they are paying her, but I am pretty sure it is not enough, she is running around all day, all the while trying to maintain a front store and take care of huge storage buildings and the incoming people. she is also very helpful and respectful towards her customers.
July 13, 2015
Google Public Storage chriis gir
i was very pleased with the service i got today from desire even though i am not moving till late august she showed me a few units and was very informative and accommodating after showing me the units we went back inside the office she gave me brochures and advised me to call or look online for specials since rates change daily. she also informed me that deanna was the property manager and is present more then she is just incase i had any further questions or concerns. this location is extremely well kept and staff is energetic and very helpful i will definitely be seeing this location in august
July 6, 2015
Google Public Storage Tanja Anderson
Deanna has great customer service skills. I've rented a storage unit for over 5 years now & i've never had any problems, no complaints here at all. I would recommend this location to everyone.
June 26, 2015
Google Public Storage Trevor Thompson
Deanna is one of the most pleasant and helpful property manager I had ever met, she explained everything in such simple and understandable way its hard not to grasp what she is saying, God's blessing Deanna.
May 19, 2015
Google Public Storage karen vaughn
Came to public storage today for an unit.. The Customer Service was wonderful... Tovah was so friendly... Helpful.. Clear about policies... Loved working with her... Very sparkly personality just for her alone I'd recommend coming here... :)
February 10, 2015
Google Public Storage charles ostrout
I've never had a problem with Deanna. Always cheerful and polite
February 2, 2015
Google Public Storage EQuaranta
i like living close to a storage unit. I have easy access to things I don't want in my house. But the unit is always freezing in the winter and hot as ever in the summer. sometimes it makes it difficult to clean it out or to go in and grab a few items. Pam and DeAnna are very nice courteous and make paying my bill easy. great conversation , really good employees.
January 12, 2015
Google Public Storage Chris Wojtan
Received prompt and courteous service from Pam who worked with my circumstances and answered all my questions, what she didn't know she found out for me. highly recommend!
January 5, 2015
Google Public Storage Ivette Gonzalez
The property has great customer service. She is always pleasant and nice. She always eager to help me out. I would always recommend to others
December 12, 2014
Google Public Storage melonie altman
It was so nice to see how friendly and helpful the lady was that work there. i found the complex neat and clean.
November 8, 2014
Google Public Storage John Pennning
Deanna answer questions. And works with you on problems. Would recommend!!! Excellent customer service for years!!!!!
October 15, 2014
Google Public Storage Cory Mack
Deanna was so helpful she was a life saver thank u so much i really appreciated it.... 👍👍👍👍👍👍
September 10, 2014
Google Public Storage Tim Delk
Most awesome customer service from Deanna!
August 14, 2014
Google Public Storage Pierre Coffi
Shes always nice when I come to pay my bill, great pm. Good customer service.
August 6, 2014
Google Public Storage Mary Anderson
I loved from the moment i walked into the room i was asked "how may i help you". Great customer service, beautiful smile & explained every piece of paper that i sign to make sure i understood the contract.
July 7, 2014
Google Public Storage Adelina Rivera
Customer service has been grrat, and the staff is always very friendly, and I would recommend to others.
July 1, 2014
Google Public Storage Demon Caz
Anytime I stop in with my payment Deana is always so nice. She is the best!
May 26, 2014
Google Public Storage Adwoa Amoabeng
Deanna has a great customer service!!! I will recommend anyone who wants a storage unit to go there.
April 14, 2014
Google Public Storage Danielle Tabshey
Great experience and great service..... Deanna was polite, professional and always very helpful.....
April 5, 2014
Google Public Storage Josh Perron
+1 Star Because the Units are great, and Connecticut has a nice dry-moderate climate for non-climate controlled but indoor storage. We've had our stuff in storage for 3 years now here and it appears to be doing okay. We did carefully cover everything in plastic for extra protection from moisture/leaks. I did however notice when I most recently checked on my unit, that I left a pocket knife in the storage unit during the move and it actually had rust stains on it (high quality knife as well [benchmade] that was sealed with tuff glide) so its very likely that the units have significant moisture/leakage issues. So if you do move in here COVER YOUR STUFF WITH PLASTIC!! -4 Stars Because Public storage as a company are thieves and are not registed with the BBB to handle customer complaints (because when you call customer support they simply dont care as long as your paying them). They systematically raise the prices every year by 10%. I started out paying ~100 (per month without promotions) and now I'm paying 150 a month without promotions. They claim their reasons are realestate prices, and cost increases, which is pure BS considering these units have virtually zero maintenance cost especially without climate control. This company should be avoided at all cost, and should be under investigation in my opinion for foul play. Why would you raise prices on good customers to force them out, only to receive less money per month from new customers(that you plan on systematically price gauging in the future)? Just bad non-sustainable business practice. it seems almost as if, their business model is to rip off the customer. Also when you call customer support your requests fall upon def ears because they know that usually when you have stuff in storage your not able to always easily remove it, so they take advantage of it and continuously jack your prices up. Your really better off selling all your stuff than letting these fools take advantage of you. For the price they will eventually raise you to, you should go with a climate controlled competitor (plenty of better choices nearby). The Data of their price raises on me: Payment/Billing History: April - May 2011 Deposits (2 payments): 48.01 and 47.25 May 2011 - July 2011 (2 Full payments): 94.50 August 2011 - April 2012 (10 Payments) : 110.10 May 2012 - March 2013 (11 payments): 120.73 April 2013 - April 2014: 134.56 Latest Price Increase April 2014: 143.06 All payments paid ontime, not a single missed or late payment. In percentage: 51.3% increase since May 2011 30% increase since August 2011 @Public Storage, if your interested in fixing things with me have somone from Corporate call me, you have my contact info, and I've tried to contact you a few times regarding this exact issue. Otherwise it is unethical and immoral to raise your loyal ontime paying customers rates by at least 10% PER YEAR. Can't wait to get my stuff off your property.
March 31, 2014
Google Public Storage Loria Brown
I enjoy public storage service because the facility is clean accessibility is convenient and the property manager is friendly and patient.
March 30, 2014
Google Public Storage Mark Freeman
One of the worst business's I have ever dealt with. Stored a car there for 4 months. Every time I went to take it out the door was blocked by snow banks. Local employees could not help and the regional manager was just as useless. They just don't care.
March 29, 2014
Google Public Storage Amit Jain
aaesome experience. excellent staff!!!
March 26, 2014
Google Public Storage Sunshine
The manager offers outstanding service to customers. There are many storage facilities.....it's because of her committment to excellence that we continue to patron there.
March 13, 2014
Google Public Storage Lynn Haviland
Very friendly
November 8, 2013
Google Public Storage John Oyola (Johnny O)
I have been a customer for over 2 years at this location and always have had great customer service/help/courtesy/assistance/etc...from there staff-especially Deanna, who usually is the one working when i come by to pay my fees and/or to go to my storage bin! Thanks! John Oyola
October 29, 2013
Google Public Storage John Russell
My experience with Public Storage in Manchester CT. was exceptional. The manager Deanna is really dedicated to making sure all her customers are well taken care of. She goes beyond her call of duty to make you feel comfortable with leaving your belongings in the Manchester facility. She is always pleasant and always greets you with a smile. If it wasn't for her superior customer service skills, I would have went to Cube Smart...