Yesterday I want to your public storage facility and was greeted with the most personal and sweetest professional employee . Very helpful and informative. I had a great experience while reserving a unit. Thank you Salian .
Went into the Branford location today to inquire about renting a unit for January. Your property manager Salina was so pleasant and very knowledgeable. She explained everything in detail. It was a pleasure meeting her and I am looking forward to coming back in January to rent from her.
Salina was awesome very very helpful
Salina was informative & very helpful!! Thank you Salina!!
The customer service is great Salina was extremely respectful and helped me get all the information I needed and made it all easy to do
Salina was insightful, friendly, and provided me with all the information needed.
I Salina was amazing and helpful love her service .
Salina was an excellent help and was very informative thank you for all the information!!
Tanya was wonderful & very friendly!
Salina was super quick and helpful
Salina has great communication and customer service skills.
I had a few different storage units over several years with this storage company - unfortunately this last time all my personal stuff and my mothers stuff (who passed away) and I can NEVER replace was destroyed due to the roof caving in all my belongings were soaked the mold was so bad that I couldn’t even try to restore any items. I Do Not recommend this place they don’t care that I lost everything they wanted to charge me for the last month I was paying over $350 per month for 18 months this last time NEVER AGAIN!!
Alex is truly Genuine Supportive Person!!! Highly appreciated
Just so you know this company changes their late fees without telling you and there’s no rhyme or reason to it. I’m sure it’s buried in the fine print somewhere but if you’re an hour late on a payment they’ll charge you anywhere from $25 to $60, they give you some line about the economy or whatever but it’s a storage place, there’s very little overhead, they pay their employees poverty wages, and then they make their money back when they steal your stuff and auction it off. Plus the units are extremely overpriced to begin with, $175 a month for a 10’x10’ that leaks. This place sucks but it’s not like it’s any worse than any of the other corporate storage places. I’m definitely never getting another unit with this company.
Huge thanks to Salina for assisting us here. She was a pleasure to work with, going above and beyond to make sure everything was correct and helped us out greatly. She is wonderful! Thank you Salina!
Salina was very friendly and helpful
SALINA at the Summit Place location in Branford was incredible! Professional, friendly, informed and really helpful. Thanks so much Salina <3
My mom has a storage unit here, and Salina is always so happy to help , and always asks how my mom is doing with a big smile on her face!!! Thank you you’re time and for the great service !!
Clean property with good prices. Sheri is very helpful.
I went in to pay for my mother's storage and I got the pleasure of being helped by Salina. She was very quick and pleasant to speak to. She got me in and out which is very much appreciated so I could get back to spending time with family. She wished me happy holidays and was smiling through the process which made for pleasant experience. I appreciate her positive spirits and speed 10/10 experience.
I rented at Metro Self Storage for a decade so was slow to change companies, but I’ve really enjoyed this storage facility. Sherry, especially, is such a nice person and always makes communications pleasant. I like the area so much I’m considering renting an apartment nearby in the future. I once saw what I think was a deer skirt across the street.
We needed to rent a storage unit and this one was right down the street from my condo. The facility is clean and well lit. They have good hours to enter/exit your space. Brianna was extremely helpful, polite, knowledgeable and showed us our exact unit. We are very happy with her service.
Salina @ the Branford, CT location was very helpful, and very sweet. She went through everything with us. Thanks Salina!!
Raven went above and beyond to make sure that my unit would be ready in time before closing. She stayed afterhours to resolve all issues.
The people there are great at the Branford location raven the manager was very nice help us out a lot I recommend going there
Great location reasonable prices and Raven the young lady working at the desk could not have been more helpful, professional and efficient!!!
Great customer service!!! Raven was exceedingly helpful in helping me close out my unit. Her wealth of knowledge and fantastic attitude really made this super stressful experience easier and more pleasant.
Customer service here is amazing! Raven was so helpful and informative. She helped me find the perfect space and made my move in 100 times easier. Thank you for your kindness and advice.
Raven offers the best advice and service. Your Hard work and dedicación doesnt go unnoticed thank you again!
Raven was super helpful, appreciated her service.
I just have to say this! I came to this location desperately looking for help and staff here immediately solved my solutions. I have received amazing customer service! I recommend everyone here. Raven I wish I could thank you 10 times over for your help and kindness, you have gone over and beyond which is rare nowadays Thank you!!
Raven was extremely helpful. Made the move-in process really easy. No issues with my unit.
I enjoy storing at this facility thank you for everything publicstorage make sure. You get the app