Public Storage Self-Storage Units at 6161 West 48th Ave, Wheat Ridge, CO

The location is great stuff the work there is perfect but the price I'm dealing with for 10x10 unit is ridiculous

Question , this property is 24 hours access

The door code is SO finicky! It takes me 15 tries to get the door to the building (not the gate) open!

Very accommodating and easy to work with.

After a long drive from California wasn't looking forward to the headache of renting a storage. But it's a temporary must so I came to the public storage place close to home and seeing for year's. And I must say Chera made it so simple and a smooth process explaining every detail of size and what kind of lock was needed she is a true professional and knows her job well walked me threw everything. 5 stars give Chera no justice she's definitely a 10✨️ professional so if anyone looking for storage space this definitely place to come and rent from. Respectfully M.Tresco

Chera is one of the most patient and helpful managers I have dealt with in a long time. She makes everything about using Public Storage easy.

Great place

I would have given this company a 5 🌟 but I would lie to myself about how disappointed I am with the billing situation. However front desk clerks are very well-suited to assist the customers and are friendly. Their customer service is very good. I have been a dedicated tenant for 5 yrs this summer and never failed to make my payments on time till last year July when I came back late from my vacation and I didn't realize my debit card expired. Couldn't make a payment till I get my new card but the company already filed a Leinart for my unit and charged me a whooping$640 compare to$233.30 now my 10x15 unit is costing me$270.30 every month!! Thanks for reading my post .. Luz Lumbao

Chera was amazing so knowledgeable and helpful. Thank you 6161 W 44th Ave.

I highly recommend the I70 and Harlan location. Chera, who works the office at this location, is extremely helpful and has overall excellent customer service. If you're in the area, come here for your storage needs.

Schera is very professional and helpful on so many levels. I am always treated with a kind smile and helpful solutions yo never ending storage battle. You definitely have a valued employee.

Tonight we moved out of our unit. Blyth was very kind and she kept her place clean and organized.

Manager is never there when she is supposed to be always closed early, never returns calls and then lies about it and says oh I tried calling you and have left messages.... Sorry if you had we would have an issue

Will be closing my storage soon. They charge $170 for a 10x12

Best customer service I've seen. It was incredibly hot outside and she still kind and most helpful.

The lady at front desk is so lazy and unprofessional I was disappointed how unorganized there staff and office runs

the worker was really really helpful — our code wasn’t working and she fixed it as soon as possible.

After a most difficult day Michelle went above & beyond to help me with my storage needs as I was having a horrible experience from my move and all of it falling to pieces, she kept me level headed and went out of her way with her great customer service. Thank you so much Michelle you ROCK!

Terrible guest service!

Don't rent a unit here! Nobody is ever manning the office and I have had trouble everytime I try to do anything such as move units, move out, check in etc. When I tried to check out at the office after moving out, no one was inside although it was within open business hours. Then they had the audacity to charge me rent and late fee after I moved out. At one point people were living in the units and we were warned to secure our unit with two locks because of sketchy activity at night by another renter. The place usually smells horrible. I am so glad we moved out!

Really nice self-storage facility. The location off of I-70 is convenient, the staff is friendly, and the units are clean and easy to access. The public storage app which you can use to open the front gate without leaving your car is also very convenient. Great place to store things during a move or if you lack storage space.

Get to many mean people sometime.

Great customer service!!! Easy and friendly. Thank you!! Chera was AMAZING!

Very friendly and informative!.. Thank you for your help!..

Sharla is Awesome, best experience of this type possible. Thanks

This place is great. The people at the front desk are awesome especially Chera super helpful and knowledgeable. Would never use another place

Cheryl was great easy move in this s is the best one around

Chera the manager will help you find the best unit! She goes beyond call of duty. I thought price was very fair

Best costumer service EVER! Cherav was so helpful and had a great attitude!

I've had a great experience with the storage facility. Chera is always extremely helpful and professional. I'm so glad I choose this location to store my stuff. Transferring units was a easy process. I'm amazed at how professionally she handles situations. I've had an amazing experience here!

Warning!! I had most of my belongings stolen. Public Storage would NOT refund me. Police told me they found homeless people living in them. Neighboring unit had a dead body found.

Eva was a blast. She was very friendly and took the time to show us more than one unit. Would definitely recommend this place thanks to Eva. Thanks Eva

Eva was the most amazing person I have met in a customer service setting in a long time Thank you Eva Thank You Public Storage for hiring good people

Michelle the mgs. Always a smile and so. Business minded. Her helper Angie is rude and always trying to cause trouble for others. She needs to be fired and Michelle given anew employee. Otherwise it's a great place minus the troublemaker

New manager!!! Chera was awesome, very friendly and helpful!!!

The manager there is difficult to deal with at the very least that's all! Storage places are all pretty similar as far as being personable if you ask me.

Brian helped out so much with a lost key. Very secure place to store items. Friendly staff great experience.

Really nice and friendly personnel. I had a few issues with our unit and Jo was fast to act and help. Jo has been great in helping with all sorts of issues. I would recommend this facility.

Great service i love these people always smiling i would recommend this place to anyone!!!!

Great customer service always there to make the move in super simple

The gentleman named Tim that gave me my first storage space was kind, helpful and amazing at his job! Since this was my first storage anything as an adult I was nervous but he laid it all out and informed me on everything I needed to know. So much so that I feel like I don’t have to be nervous anymore! If that is not a great employee, I don’t know what is!

Nicole was super helpful & professional! She took care me & answered all my questions. Got great deal & would recommended to friends & family!

great staff. clean facility.

Nicole was great, friendly and helpful. Prices are good and will recommend to others.

Did everything online without a hiccup. They left lock for me. Great job looks safe and great price

A bit tough to get into from the south (as in realistically impossible) so plan your trips to come from the north. So head south on Sheridan and find a reasonably secure storage location.

Nicole has been so helpful to me! I was in a weird situation, and she helped me resolve everything and got me on my feet!

Customer service is professional, knowledgable and super friendly. I highly recommend this location.

I've had a pretty good experience with this storage on 48th and Harlan. Billy the property management has been very courteous respectful and made you feel welcome she's always been there to help. I will rent from them again if I need a storage

I store here.its 👍

Wouldn't pick any other storage spot. Clean, safe, Great staff Jeanette is awesome. They handle any issues with ease. Fair prices just a great spot for storage. Easily accessible right off the frontage road.

Hot

Billie is the best! She is understanding and patient. Great customer service Rep. Public storage is lucky to have her

Awesome service!

Thank you Joe, for your great customer service.

Self Storage has a variety of sizes to choose from with competitive prices. The units are clean and seem to be secure. They would have gotten a five star rating from me if they offered access 24 hours per day, and had a trash dumpster but they close at 9:00 p.m. They do have a public restroom that is clean this is much better than most storage places use the portable kind. They often have moved in specials.

Jo was awesome...she stayed late to make sure we got checked in! Very friendly, knowledgeable and thorough!

Jo was absolutely amazing! Very polite, very friendly and great to talk to!

Good,clean ,nice staff

My first time renting a storage. And that was a little worried of how it works out. But Jo !!!!the Customer service person. She was very professional helpful and she immediately put me at ease and I was able to get a storage in an emergency. ! she made it like the easiest thing there was I was so freaked out very grateful that they're still good good people out there.. amazing . jo great job !!!

Reserved night before online and thanks to experienced staff in the office very pleased with the service I received. Would refer others no question.

Great location, competitive prices, not sad to leave but was fair and good while I needed it!

Very nice costumer service the employee named star was very nice with us and very helpful 100% recommended

The lady jo that worked in there was super nice very friendly and very efficient and made sure we got everything done

Employee named Star had great customer service, very nice and friendly. Maked sure all needs were meet.

Jo was very helpful and efficient throughout the entire process and they have a SPECIAL NoW.

Amazing customer service from Jo. Checked me in quickly and was very friendly!

Jo is simply the best and MOST amazing employee and helpful in every situation!

Excellent service Jo was great!

Great freindly service. She does an amazing job at going over everything and making sure not to leave out the details. I would highly recommend this spot to store your things

Very clean facility 👌 The manager ? Joe , is A-1 , very friendly and always keeps up the grounds. Ive had public storage @ diffrent locations and this lication is by far the cleanest and has the most curtious of staffing 5* easy 👍

Jo was great!!

I went to PS to purchase a storage unit and I was helped by Starr. She was very helpful and polite. Public Storage was busy during my time there but Starr was able to move the line along quickly and was very proficient with customer service. All in all I'm very satisfied with my experience today. The price of everything was very reasonable and Starr was more than helpful

Jo is awesome! Always ready to help!

Jo was very friendly and helpful

Very good customer service hands down!! I would recommend them to anyone.

Joe was a great help. Very pleasant experience.

Jo is awesome!

Joe was great. Professional and very ontop of getting back to me asap thanks

I choose this place cuz its convenience access to 3 different streets depending which way you want to go, Safe area and the staff member is always on site

Was very streamlined to work w. Starr. Thank you

Jo rocks

Awesome person behind the counter. Very nice.

Very clean property, and helpful staff!

I can’t say enough good things about Joe. I rented a unit for a young single mother who had been evicted. I was living in AZ and would keep me informed on the status of the account and really went above and beyond to keep my credit from being dinged when the young lady failed to pay the bill. After a year of this I decided enough was enough. The bill was over $200 and I wanted to be done with the stress every time the bill wasn’t paid. I was visiting family in town and decided it was a good time to get it resolved. I had no idea it would be as bad as it was. I had to be out by the end of the month or I would have to pay for another month. I only had 2 days per week to work on the unit because of my job. Joe knew it would take me a long time and kept asking if I would be out before the 1st. I insisted I would be out. Joe told me if I was not out that I would be billed for another month of service. Well I was not able to have all the items out of storage that night due to a thunderstorm so I came back early the following morning before they opened. I then finished cleaning out the unit and removed the trash. Afterwards I left and by then Joe was in the office. I didn’t stop in the office. Shortly afterward I received a call from Public Storage, it was Joe. Joe was calling to let me know that I would not be bill for the following month!!! What a way to make someone’s day!! Thank you again Joe for all of your help this past year. For your patience, understanding and compassion! You are a one of a kind! Sincerely, Susan

Jo has been MORE than helpful on many different occasions. She has a genuine concern for her customers!

Great management at this location! Clean facility, professional staff. Thank you Jo for all your help!

Helpful, and courteous. Thanks for holding my junk.

Awesome service

The experience was lovely she help me out and I got in and out pretty fast I appreciate her

This is an acceptable storage unit place

I reserved a unit online. Within a few minutes Jo called to welcome me to Public Storage and set an appointment for my move in. I got a reminder call of my pending move in and when I went in to finalize my account everything was super efficient and easy.

I showed up minutes before closing and Jo stayed after and helped me get my unit set up. Excellent customer service!

Jo was great to work with, friendly, great attitude. The process was very quick! Would highly recommend.

Reserving a storage unit was simple. I received a call promptly from Starr and she was kind and told me where to meet her to go over paper work. The whole process was easy. I would recommend this business to anyone looking for a storage unit.

Jo was a great help getting our unit set up and was extremely hospitable through the entire process.

Quick and painless. Jo called to confirm my online reservation within minutes. Went in to sign later in the day and she got us all set up and good to go within 10-15 minutes. Super quick and efficient service!

Very helpful!!!

They have been great. The units were clean. I just hated having to buy the locks.

Jo was super friendly and very helpful

Awesome access to storage units even in bad weather, grounds are c lb. Sean and free of debris. The folks are friendly and provide quality service.

Awesome awesome customer service. So glad we came here!!!!

Nice ,clean, well kept

Very helpful, moved to a larger unit and the process was a snap!

Got a unit today, and the lady was very nice and was very helpful! Definitely recommend!

Joe was GREAT

I reserved online (saved me lots of time at my convenience) and had a very easy time securing my unit. Jo was very kind and accommodating to my situation. Thank you ma'am.

The lady here gets along so well

Best butts in storage

Came in having a bad day and was in a hurry and Jo was very helpful 😊

Rosemary was very easy to work with and got me a unit fast

Jo helped us get set up. She was very kind and personable. Would highly recommend this facility. Thanks Jo!!

Angie and natalie were both awesome very helpful and knowledgeable. Quick service

Fast easy and inexpensive

Jo was so nice and helpful! She answered all my questions. It was fast friendly service!

Jo was amazing and very helpful!

Jo was great! I was running short in time and she helped get me in and out fast! Thanks!

The process went smoothly both online and in person. Great customer service and clean facility.

Angie and team were super friendly and helpful!

I rented a storage unit a month ago from there. The lady who helped me (maybe a manager) was very friendly, got me the best deal she could, was very thorough in explaining it all. And the fact that it's open til 9 pm helped me decide to go with them. Also the great deals they have, such as the $1 rent for the entire first month they gave me. Recommend this storage place highly. This location in particular. I've not had great experiences with other public storage places. But this one...it's a good one.

The staff is very nice, but I'm afraid I have to give the place a fairly low rating as I was placed in a building that reeks like cat pee/poop. There are always massive spider webs and not always working lights, which makes me pretty creeped out when I have to go there. I frequently notice people sweeping trash and dust into my unit under the door. Also, my rate has been steadily increasing since I started over two years ago. Makes me want to just get rid of all the things that are there since I'm unsure how well they'll have kept in a building of that maintenance. Sorry, Public Storage. You are all friendly, but I'm unsure why whoever's unit smells that bad hasn't been asked to clean it.

Amazing service. The manager took car of me like I was her family. I had no issues, Jo went above and beyond to help me. I would recommend this storage 100%. 🤗

This wasnt t my unit, it was a friends. But I know he left cause it was too expensive...

Great service joe thank you so much

Jo rocks

I'm a brand new customer here. Angela from this store called me on Saturday 11/24/2018 demanding that I pay rent in the amount of $270.46. After explaining multiple times that the rent had been paid on November 13th, 2018, her manager began yelling at me in the background about how she's tired of dealing with me and that I "better pay my rent, or else". This was really strange considering that I had only talked to her one other time when I moved in. I asked her if she would talk to me like that in person and in front of a video-camera, she said "sure". I drove to the store and the rude incompetence continued. They continued to be nasty and mean and continued to demand rent. They handed me a sheet of paper that said I still owe $270.46. But when I log in to my online account, it shows rent as being paid (because....I paid it already!) Luckily I used my camera phone to document the entire encounter as they called the police on me without providing any reason, never asked me to leave etc.. They simply did not like to be called out for being incompetent and not understanding how to address basic customer service and billing related issues. I have also contacted their customer support line to file a complaint and have been told "well, YOU instigated it by bringing a camera". Right.....? I'm pretty sure that when someone calls you demanding rent which has been paid, that THEY are instigating a negative outcome to the encounter. I simply documented it as any consumer should. I have also contacted both the District Manager "Jacob" and Regional Manager "Molly". I just spoke to Jacob who was apologetic and helpful. So at least someone at Public Storage cares. To finish, this manager is awful, DO NOT rent from this property!!!

nice and helpful staff

Great service from Jo!!!

Way over priced and not even 24 hours

I forget the workers name, but she was so helpful and had great customer service. She worked the evening shift of October 24th 😉 ( so you know who you scheduled). Definitely would recommend someone to come here if she is working!

Sux

Friendly staff! Everyone is very helpful and knowledgeable! Angie went the extra mile to make sure when got what we needed when we needed it. Nice location, very secure.

Michelle was professional and very pleasant.

Customer service is great.!!

What are the gate hrs?

Jo was very professional and helpful. She answered all my questions and finished the paperwork quickly.

I have had a wonderful experience than to Jo always making sure my unit is mistaken for a empty one. Thank u Jo for being attentive and ur hair always smells amazing...

Jo was great and showed me everything I needed. Got me in and out and on my way. Very professional, highly recommend!

Chris helped us get into a great storage unit today and we got an advertised discount. He answered all our questions and was very professional!

Jo made moving a little better was patient and honest. Spent two nights with me. Would definitely recommend! Units are clean....

Kristin was amazing!

Kristin was great!! Helped us so much

Jo was very helpful and prompt in getting my dad and I into a storage unit and quickly! The place is well kept. Highly recommend!

WOW...Customer Service at its best,,What an easy move in it was !! WOW !!

The lady in the office was polite and professional. We reserved our site online and it was ready for us when we got there. The unit was clean and secure. The units are very tall so we were able to store more items in the space by stacking the totes. The prices are good and were only raised once in the year we were there by $5. Billie was great when we got started with the unit and Jo was a great help during our rental and when we left (we have a garage now).

They help you the best they can and the place is always clean

Kristin is the best!! She was very helpful and made us feel welcome. I feel our stuff will be in good hands. Great storing experience!

Please note this review is on Jo, not the property as a whole......I Jo is awesome patient caring and understanding! She is always working whether it be in the office or on the grounds which shows her level of work ethics! If it weren't for Jo we honestly would have likely taken out several units business elsewhere! Thank you Jo, keep up the fabulous work!!!

Thorough explanation of the property and clearly visible cameras for some extra peace of mind. Jo was to the point in letting me know how everything works at this location.

Kristin was such a huge help yesterday, I would suggest anyone to use this Public Storage!!

That change there rate

Need sizes and prices

Great guy working his but off taking care of 5 people all at once

A little rough at first determining regulations for storing an automobile, but , everything worked out, friendly staff!

Just wanted to leave a comment about this Public Storage.The staff there is very helpful and friendly, especially Billie, been there going on 5 years and never had a problem.Thanks

I just want to take the time and give Billie a shout out!!! She has been such a pleasure over this past year!! Thank you for always having a smile and being so helpful!!

The staff responded to all of my questions that I had and did it in a relaxed manner. No pressure. My recommendation is to move the gate keypad to a location that the code can be entered without getting out of the vehicle to enter it.

Had a great experience renting a unit here. Customer service was great!! Quick and easy and our unit is clean and perfect for what we need.

Kristin was amazing at helping me out with my storage unit needs! Very friendly and helpful highly recommended! Thank you!

Very friendly people. We are family. Bff's if you will.

Kristen was amazing. Great service

Rented a unit for ~1 month between homes. The process for renting was super easy and convenient, as I was able to setup an appointment and reserve a unit prior to even living in Colorado. Billie was super friendly and helpful throughout the process and more than accommodating with my requests, such as having two units side by side, and holding an additional unit until I knew if all my belongings would fit or not. Location and access are conveniently located off I-70 and just minutes from Denver. Would rent from this Public Storage location again!

Bille & Mona took excellent care of me when I wanted to cancel the insurance and use my own instead. They both displayed excellent customer service.

Management is very cool and helpful. My unit was clean and when I moved out it was quick and easy. Would definitely recommend. :)

Overpriced

Billie is the best!! Seriously she don't play games, but if you are straight with her she is an absolute gem! I highly recommend this Publis Storage site.

Amazing staff.billie was grate 😀

Billie helped me out and was very professional and kind.

I have to say renting a storage can be very stressful but I had the pleasure of meeting Billie and Makayla and they not only go out her way to help but were very very helpful! Thanks for the awesome service!

I have had the pleasure of dealing with the manager, Billie, several times regarding my personal storage needs as well as those for my sister and my daughter. Billie was more than helpful and always willing to go out of her way to accommodate our needs. I highly recommend this storage facility to anyone needing short term or long term storage. I gave this facility a five star rating due to the terrific customer service, the cleanliness of the property, and the easy accessibility.

Professional courteous service the minute I walked in will recommend it to my friends and use the service for as long as I need storage thank you

Ok

Helpful, thorough and swift. Billie was great. Location is safe and clean.

Rude staff member, lied about laws, was not helpful, we paid and then decided to just not work with them, not work talking to them to get our money back, terrible experience.

We were helped by Billie and the service was very efficient and knowledgeable. This is all ground level, drive-up storage which is a huge plus in my book. You can easily save a few bucks by bringing in your own disc lock (they require you to show them the lock upon signing). I would recommend.

L very friendly people and always willing to help.

Gate sucks

Good storage Good prices

Billie and Makayla are absolutely the friendliest and most helpful ladies I have ever dealt with. I changed my mind several times and they were never bothered by it. They took great care of us and always did it with a smile. HIGHLY recommend them for any storage needs!!!!

Clean facility. It's usually empty when I am here and I like that. Reasonable prices helpful staff.

Customer service is out standing greet You by name only one thing I didn't like was the $35 late fee but I do recommend this storage property because Billie is awesome

Had a great experience with Billie. She helped me and my girlfriend find the perfect size unit for our sudden move out

What is your biggest storage

Seems to be clean.

Friendly customer service great place to go get storage i would recommend it to anyone. Billie is so nice😄

I have had a unit for quite a long time. Never any issues. The current assistant, BILLE, is always helpful and knowledgeable. She is pleasant with all the clients!!! Kris O'Leary

I've had my storage there for over a year and I can't say enough great things about the people that work there. They are so helpful, and so nice. They seem to remember who you are and always have a smile. I would recommend this storage facility to anyone. It's also in a PERECT location. right next to I70. Thanks and keep making customer service feel the way it should!

Up till this point i gave had an ok experience her. The office ladies leave a little more to be desired as far as thier customer service skills

Responsive, and provided what I was looking for.

Billie is great. She really helped me with two storage units at two different times.

The staff there will have your back. Pleasure to work with and I feel assured my belongings are safe.

Some of the most and friendliest people ... respectful , very helpful.. If your looking for a place to store I highly recommen this location . . The employees are awesome and knew exactly what I needed to rent thank you guys

Very helpful nd imfprmitove and professional

Reserved a drive up unit at this store (#21702) and when we got there the attendant took our info and started to lead us to a unit inside on the first floor and when I questioned where we were going she (with purple color hair) said they didnt have my "reserved" unit and that I was actually purchasing an indoor unit WITHOUT notifying me that my "reserved" unit was not available. Waste of time and gas. I Highly DO NOT recommend this business to everyone.

My experience was Great!! I was in and out in 5 minutes with a new storage unit ready for move-in... Thank you Billie for all your help!

What a great experience! Makayla and Billie were both friendly and professional. I really appreciated the follow up phone call to make sure I was settled in and my questions were answered. I recommend this location!

Between the excellent service and ease of registration, I cannot recommend this facility highly enough. Makayla took excellent care of me and had me all set to go in very short order. The property appears quite secure and well maintained.

I needed a place for storage in a hurry. Billie at Public Storage was fast, efficient, helpful, knowledgeable, and professional. I got what I needed and was treated with excellent professionalism .

Billie was great to work with and very helpful! I had a great experience at this Public Storage!

Billie was, awesome: fast and friendly!

The manager Billie is a rockstar. Seamlessly helped me open my unit and then when I came back 3 weeks later to move everything out she remembered exactly who I was and what unit I had. That's A+ customer service in my book.

Very professional and very helpful with any questions. You can upgrade your storage size should you require a bigger space.

great location, super secure and helpful staff especially Makayla.

Best damm storage mgr ive ever had to deal with and her side kick with tatoos is super cool too and cute so store it there you will stay and not leave your unit like me lol thanks ladys keep up the good work donkey smell..

I really enjoyed doing business with these ladies. Every one of them was friendly and knowledgeable.

Billie is the most helpful property manager you could rely on for direct assistance/guidance.

Billie was a huge help and super pleasant which made our experience at this public storage a breeze. Not to mention it was our first time ever using a storage unit. Super informative and trust worthy!

This is the first time I've used a storage facility. Billie was incredibly helpful, explained everything very clearly and was so friendly!

Premises is very clean and easy access. We had our storage unit for around a year and had no problems and excellent customer service!

Great service and very eager to get you into your storage unit at the most convenient time for the best available price

The gal at the front i think her name is billie is so awesome and very helpful. Good asset!

Billie is professional , polite, thorough, & needless to say Awesome.!!!! More people need to be. Like her... You don't find many who are all of the above.... THANK YOU...BILLIE.:)

Great costumer service

Billie was very helpful and very polite and respectful answered every question as It arose property was kept very clean easy access to my storage unit I would use this storage property again and would recommend it for others thanks Billie

Great customer service and the property is well kept , clean and the customer service is awesome and she had answers to all my questions . And it was easy to get a reservation and I was in a storage unit that fit my needs in less then 20 minutes.

Great customer service and a fast and friendly transaction.

Billie was great! Answered every question and covered every need!

Billie has great customer service

Great experience and helpful staff especially Billie!

Super helpful and easy to work with. Very nice people, make your move and/or storage a breeze! Go Vikings

First time dealing with public storage nice place Billie was great !!

Very good service love the staff

Billie has awesome customer service skills this place is the best place to get storage

Alex gave great customer service very helpful.

I went into public storage after having a very rough day. I was very surprised how helpful Alex was. She set me up with a great storage unit and was very nice to talk to.

The Employees are Awesome! Very Helpful & the area is pretty much clean. Public Storage as a company is NOT so good. They get you in, tell you they will not raise the rent for a year. Then 2 months later, with NO Notice! They raise the rent about 15% or more. (This is the second time they did this). Then, if you question them, they send you an email stating..."We feel our rates are fair, if you would like you can move to a smaller unit or you can move to a different location." (Another Storage Company). Basically... Go Screw Yourself. Not Good Business!!!

Caity and Laura are superstars!

Caity was resourceful and in the know! I'm happy with the prices and units. She answered all of my questions and got me in and out of the door very fast! Laura was nice too.

Caity is very professional and customer service oriented. Laura was helpful and helped solve a problem we had quickly! Best place to store in town!!! Jacob the district manager is phenomenal!

Very nice people working here.

Leura Caite she's great always has a smile defiantly would come back here to get a storage unit

Caity and Laura are great employees exceeding at their jobs. Very helpful and polite.

Caity and Laura rock!

Caity and Luara are awesome we showed up late and they helped us after hours so we didn't have to rent a uhaul for another whole day! Thanks !

Caitlin and Laura were amazing a super helpful. I've never experience such amazing customer service!

Katy gave great service and so did Laura!

Caity was so pleasant. She was very thorough and made sure we had everything we needed!

Caity has been a great help with my storage needs, and I will definitely come back if I need a unit in the future!

This place is FANTASTIC!!! Excellent customer service, Caity was SUPER helpful and accommodating! It was easy to move in and get a unit. Units are good and clean. I recommended this place if your ever in the area!

Thomas was extremely helpful and professional in my storing process. He was efficient and friendly and was able to answer any questions I had. He made sure I had everything I needed and left me feeling great about the whole thing! I would definitely come back and use this location again.

Super fast and pleasant! Glad I chose this location—best price and nice people.

Caity helped me (with support from Alex) find the best size to fit my storage needs & even offered advice on packing specialty items. Their respectfulness of my time & possessions made me feel very well taken care of.

Caity was great!

Lesley was very helpful and informative. Also answered any questions we had.

Costumer service is a nice people to service the costumers. Five stars to Adams.

Adam did a fantastic job helping me out today thanks

Adam was polite and worked diligently to ensure that my reservation was fulfilled to my satisfaction. One of the most dedicated employees I have encountered in the service industry. Would come back again and recommend!!

We had a great experience. Getting our storage unit was fast and pleasant with everything explained thoroughly by Caity. She showed us our unit to make sure it was exactly what we needed and made sure we were completely satisfied with our choice. She made sure to ask if we needed any moving supplies before we finished. I would highly recommend this location to anyone that likes a well maintained storage facility with outstanding customer service. Thanks again Caity!

Katie knew I was in a hurry so answered my questions quickly and to the point.

Lesley and Caitie were very helpful and made my experience at this Public Storage location easy and convenient.

Both Caity and Lesley were clear in their explanations - Colorado treats self-storage as real estate, so the contracts are somewhat complex. They were also very helpful in dealing with a complicated situation. I'd happily go back.

It was to easy and painless. Went last week, Caity helped me and she was so nice, so personable. She made the whole experience much better than I thought it was going to be. Very happy with the customer service!

Caity and Adam did an amazing job today! Helped me find the right unit at the best price, thanks so much!

Adam was great! Very helpful!! Best place ever!!

Caity was awesome. Very friendly and answered all my questions. Made it quick and easy. Thanks guys

I was treated very good, and had all my questions answered. Adam was very helpful and was very professional.

Caity was awesome today!! Thank you for all your help!!

So far this is the absolute worst public storage location I have ever used they call me after I have received a late fee why? to gloat couldn't you have let me know by email or a phone call? No they want your money every other Public Storage I have used gives this curtesy these guys want money stay away!

Caity was an excellent asset in getting us set-up with our unit. She is very cordial, professional and knowledgeable. Great hire!

Catie and Adam are awesome to work with and super friendly! They care about taking care of their customers and take pride in where they work. After MANY storage facility experiences, I would highly recommend working with them!

I wish all processes were as smooth as this! Online reservation was a breeze and Caity defined professionalism, enthusiasm, and customer service when we arrived at the facility.

Great customer service, Caity was exceptionally helpful and professional. She is always positive and polite when I go into the location and she does a great job! Easy to get to storage units at reasonable rates and no minimum stay contract. I am glad I chose Public Storage in Wheat Ridge!

Caity was very helpful and knowledgeable and made my move in process super easy! Thank you!

Terrible customer service. When problems came up with changing billing options, staff did nothing to assist with or address problems, instead urging to call a national 800 number to deal with sorting it out. Requested a termination date as a result of two consecutive months of billing issues. Was still billed for services after termination date and when I called to address the issue they would not waive the pro-rated amount, stating that it was not their problem and I could again call the 800 number. Truly terrible customer service - I'd recommend finding an alternative storage business to utilize.

Caity was very helpful and gave me and my wife Vera all the information we needed. She is incredible.

Great awesome very very very helpful

Caity was very nice. Walked me through the whole process for the rental. Made great suggestions that helped. Very happy with the customer service.

adam gave Excellent service and was prompt with service

Adam was a great help at the front desk! Checked me in quickly, gave me all the info I needed & was as friendly as can be! Thank you!

Adam was amazing. Poor guy had to put up with us. Kudos to him and Caity. Rent here....clean and friendly!

Caity was very knowledgeable, nice and helpful!

Caity is very friendly and knowledgeable. thanks for your help!

Caity was helpful and courteous. - on a side note a lot of the lights were out around the property.

The units are good. Caity was nice and very helpful. She told me what I needed to know and made sure I didn't have any questions.

I went to this location to buy some boxes a couple of weeks ago. Caity was very helpful and friendly. Excellent service!

good experience

Caity, thanks for great customer service!

Caity was super knowledgeable and helpful!!

Everything was easy to get set up. Caity at the front desk at check in was very friendly and helpful. She covered everything I needed to know and showed me the Storage unit first to make sure it would be adequate for my needs. The only suggestion I would have is if the Public Storage website reflected what the move in cost would be on the day of move in, including the fees and insurance.

Caity helped me today through all the paperwork, showed me a nice clean unit in a nice clean facility and was overall very helpful and friendly.

Great job done by caity very helpful

Caity is amazing! Easy and non stressful! Very friendly too! Thanks!

Caity did a great job and was very helpful!

Caity checked me in, showed me the unit; answered my questions. The initial cost was more than expected (not her fault; the website should detail other charges to give prospective renters a more realistic idea of what you actually will pay). Inside units lit from hallway only. Unit okay for current needs.

Diamond Mills was such a pleasure, She was very professional ,and courteous. I recommend this public storage to all my family and friends.

Diamond is knowledgeable and such a pleasure.

I've been coming to this public storage for quite some time to see the Property Manager Diamond. Not only was Diamond friendly and super-knowledgeable about different storage plans, locks, and insurance, but she got me in and out quickly every time. I come to this location just to work with her. If you need a storage, go to Diamond!

Cathy was very helpful, pleasant and answered all questions

My Family and I were having a very stressful day we were facing some big challenges and did not have a lot of time. We had been to a few other storage places and they were not very pleasant and really expensive for what we needed. We went to Public Storage Wheat Ridge and Cathy was amazing!!! She was kind and patient and very knowledgeable. She answered all our questions and helped us get the right size storage unit for our needs. We will never go any where else again! We will recommend Public Storage Wheat Ridge to anyone who needs to get storage! Thank you Cathy! You were one of the brightest parts of that day!

Cathy was extremely professional, knowledgeable, friendly & kept her controlled demeanor (even after I threw her a double curve ball so-to-speak). Property was clean and easy to navigate. Units are clean and easily accessible. A+ all around except for website. I found the most inexpensive unit but the price didn't include the mandatory insurance. $9/mo was cheapest that they offer.

I have had the pleasure of dealing with quite a few of the excellent and helpful Public Storage Assistants at Property Number 21702 Wheat Ridge Colorado! The Units are clean easy to access and still fairly reasonably priced! Doug and Diamond, as well as others, sorry I don't remember all their names, have always been extremely helpful and always eager to assist; even in snowy times! I would recommend Public Storage to anyone needing Storage, they will not be disappointed!

Wow, I highly recommend these folks at this facility. They were friendly and extremely helpful in filling my rather different needs. I only needed a unit short term to store windows to be installed on a job, and they found exactly the unit I needed. The price was great (it beat the heck out of those drop on the site boxes/Pods), the unit was clean and easily accessible for loading. Thank you guys for all your help!

Diamond and Doug were very helpful and curtious , we discussed my needs and i was presented with options to make my choice , i was taken to view the available units that could fulfill ny needs , made my choice and paid and , satisifed . Thank you to Diamond and Doug

Julie was super helpful and my storage unit is excellent.

Just rented a storage unit from this location. Diamond and Doug were very friendly and helpful. The property was very clean and well kept. I think I am going to be very pleased with my choice of were to store my valuables. Thanks you guys Debra

my day was so good once i visited julie over at public storage.she had great infomation very good customer service and i even got a cover for my couch that i will fill with drier sheets so my couch is fresh through out the storage time. great job julie keep up the good work..

I had a confusion with my new storage locker and Doreen was awesome. She was very friendly,helpful and I truly enjoyed doing business and speaking with her. I give her an A+also. Thank you Public Storage for your very friendly and helpful employees.

Julie was great to work with, very friendly and knowledgeable and got me in and out quickly.

Signed up today, quick and easy. So far so good.