Public Storage Self-Storage Units at 599 Sheridan Blvd, Lakewood, CO

DawnMarie & Elana were so helpfull and very fun to do business with.

Within a year they almost doubled our rent. They sell you on a low rate and "say it could go up, but don't worry you can call and negotiate it down" it's a lie. They might lower it one month for you and the very next month it goes back up and wait there's more you can only get it lowered once. After that they will deny your request and say it's due to the "market" while they advertise the same size unit half the price with a free month to move in but it's "the market". Not to mention the homeless people living in units and other things that have made it an unsafe place to store your things. Avoid! Unless you want to be charged almost 400 for a storage unit!!!

The people who work here are very nice!

Dawn Marie and Elena were very kind and professional. Thank you!

Dawn Marie went above and beyond to find a unit for me. She was so polite and friendly which made the experience fun. Thank you Dawn Marie!

This place is a piece of trash and so is the management. My property was destroyed 2 years ago when a fire and flood destroyed the entire place when a homeless person lite there unit on fire. I got a few hundred dollars for thousands of my property destroyed. I hope they go to Hell and bet one thing I'm gonna leave reviews and more for as long as I live !!

I made a reservation online and confirmed it. The instructions were to bring ID and pay at the location. The hours are Sunday from 9:30am-5:30pm. I arrived and no one was in the office. I called customer service and they told me that I’d need to complete my reservation using a computer or go to a different location to pay. I don’t recommend this location for an easy experience.

Decent storage option, but I just received a notice that my unit is increasing in price by nearly $100. That’s robbery. I’m liquidating and taking my business elsewhere.

This place is a joke and 100% crooked thieves. The facility itself is clean and nice but whatever price you signed for on the lease doesn't mean anything. They raise the amount and will not inform you and it isn't negotiable. My monthly rate was $130 a month and was raised to $175 2 months later and then raised to $206 a month now and not once was I contacted or agreed to this rip off. If you don't pay by the 2nd you get a $25 late fee. This place is shady and the worst business practices and management I've ever seen and they are getting away with lying and false advertising. Go any place else and hope this place goes out of business.

Elena was very helpful in my process and I'm thankful for employees like her

Had some issue with my online reservation, but Eli took the time to ensure everything was worked out correctly for me. Always nice to receive excellent customer service from friendly and knowledgeable people!

Worse storage please ever my belongings got bed bugs from only being in there for 2 months and on top of that when I removed all my belongings from the storage they charged my card and took over 3 to return the money

The facility is nice, secure, and clean. Elena makes the spot 5stars. She provides friendly, professional service, and always has an eye out for the customer. Thank you Elena for the excellent service!

Super nice

You want to store your things here. Especially with Elena on the watch.

Elena was very very helpful! Painless process.

I stored my stuff here for a year, as I relocated from Denver, and overseas to Guam. I had a 10 x 5 unit on the first floor. The facility was always cool, clean and well kept. Elena, the manager, is so awesome and helpful. Such a lovely lady. We always had a good conversation whenever I was in town. The customer service of other employees was always kind, and I was never treated badly here. I am so grateful I chose this facility for my move. The entire process was smooth, from check in - to the day I vacated. Thank you so much for your service!

Zedrick was the best

Eli and Zedrick Great customer service

Had some questions about my bill and prorated charges. Eli was super friendly and helpful answering all my questions!

Great experience!! awesome people, thank you for your help Elena & Robert , cheers!!

Zedrick and Eli run a smooth operation. Friendly, and service oriented, they were a pleasure to work with and maintain a clean facility - you can tell they take pride in their work. Really impressed with their facility.

I have had a very good experience with this public storage location! Elena has always been extremely helpful and the entire staff there is super friendly and compassionate. Would definitely recommend their facility!

Zedrick and Eli were really amazing customer service. Helping me get my contract canceled! Thanks guys

Elena was very helpful with getting me 3 large boxes. Clean

Great storage, elevators, and storage units. There’s creepy people sometimes, not a safe neighborhood, and the carts are locked because the stupid people steal them. Also a new facility too. Overall, just ok.

Folks here are really helpful. Can't recommend them enough. Appreciate the hospitality!!

Zedick and Eli both have exemplary customer service skills, and are always very helpful - and both very knowledgeable with their jobs - I'm a happy customer!!

Storage can be very challenging. I had a lot of struggles during the time I was in my storage unit not only with personal matters and financial strains but also at times keeping up with the costs. Certain events that became stressful nonetheless ended up resolved. Again saying the whole process can be difficult. The corporation Public Storage has built doesn’t exactly help. It puts extreme and unnecessary pressure on its clients and also its staff If I was rating the company I would no doubt be placing a single star but it’s the current employees, over worked over used over stressed, that end up feeling the pressure. Eli and Elena specifically, always went above and beyond time and time again to make the experience as better THEY ARE THE REASON FOR THE 4 star rather than one. Stop adding fees start answering the phone when we try to make a payment and make certain there is ALWAYS enough staff on hand (at least two people) that they can at least do the tasks asked of them! It’s abusive to expect otherwise. Thank you to the staff members who’ve done their best Upper management needs to get it together

They were professional very friendly They sure do know there job Thank You Eli and Z

Had the pleasure of dealing with the manager Eli recently and was completely satisfied with his customer service!

Elena was extremely helpful in assisting me coordinate a delivery to my storage unit. She seriously went above and beyond to make sure the delivery went smoothly and I had easy access through the office to make sure these large boxes were easily moved into my unit. We talked at least 3-4 times and she was always super friendly and professional. I very much appreciate how easy my experience was because of her! Thank you Elena!

Elena and Leslie were absolutely amazing and so very helpful with my process of becoming a member at public storage

Elena and Leslie are really great! Amazing customer service and very friendly and helpful!!

Really good experience. I did everything online before I went in. Once I went to the office it was quick and easy. Customer service was good. Definitely would recommend. Saved 50 percent online since I was a new customer so that was amazing

amazing customer service and nice employees. was super easy to reserve a space and pay for everything online without even having to go to the facility!

Elena and Robin have been wonderful to work with since day one. Both are always willing to answer questions and go the extra mile for the customers. Glad I found this place!

Elena and Leslie are over the top AWESOME!!

Zedrick was amazing helping me today with my storage unit door issues.

Very good place the process was very good Eli and zedrick was perfect!!!

While I was trying to open a storage unit while Elena was cleaning she helped me open it she was very joyful and I’m very grateful for that

Elena was helpful and very nice to customers

There was someone living in the unit smoking fentanyl! Still haven't gotten a call back from management. I couldn't even move in the same day!

This review is of the check-in process and outstanding customer service from the property manager. Zedrick went above and beyond on the phone and in person to address my time-sensitive needs and some late changes to my account. He clearly cares and puts in the extra effort. Thanks, Zedrick!

Zedrick was so wonderful. Made my experience so quick and smooth.

Nice secure place.

4 corners don't get caught slipped u better stay ready 4 any thing to happen

Elena and Zedrick two wonderful people helpful pleasantly nice amazing and I thankful for these two workers

Zedrick was extremely helpful and I really appreciate his customer service. I wish there was more men like him in this business because it would be way easier to get my stuff stored. he was very articulative and very knowledgeable of the storage access. I'm very extremely satisfied with this gentleman. I give him a five-star rate personally on top of public storage. thank you very much. A.McClendon

Thank you Robin for all your help. Robin is wonderful.....

Zedrick was very knowledgeable about storage units and I am glad he helped me feel out paperwork he was kind thank you for your facility

The old lady sucks

I have used Public Storage facilities in the past and out of all this has by far been the best experience with the staff. The facility is also brand new, clean, and secure. Pricing is also on point for the area.

I'm very disabled due to surgery snd he helped me. I cried

Zedrick was really helpful and informative thank you for your help

Great place to store all my goods!

The Backup Manager was able to help me with everything I needed to day, and was very well informed. :)

Marnie was very helpful 👌

Saturday staff were very helpful with a difficult problem. Thank you!!! I am bad at names. She helped me when I first moved in. Error on payment and she did everything to correct.

DawnMarie was very helpful and kind to us while we were moving our stuff out of storage.

Zederick was very helpful and polite. We came in trying to upgrade our storage size and he was very kind and made the process seamless. 10/10

Elena is absolutely lovely !! She helped us get the best unit and closest to the door, explained everything very thoroughly & professional. She is very kind & very welcoming! I’m super happy about renting storage with a wonderful person running it. 10/10 recommend coming here & returning :)

Elena was very helpful and knowledgeable . Great customer service!!

Dawn Marie is incredibly helpful.

I am new to purchasing auctioned storage units, and Elena was so helpful and patient with all of my questions. Most times I was there she was the only one working, and she still had a smile on her face.

Dawn Marie was really helpful.

The staff are always Super nice when I come especially dawn Marie and I appreciate that

Thank you so much Autumn Marie for your help you're customer service was excellent thank you

Elana at 6th&Sheridan & and Marnie over on Wadsworth are both so helpful friendly😊! They made an icky situation easier for me and will recommend both of them and PS! Thx ladies

Great place to store your stuff... Elena was very helpful!

Dawn Marie was very friendly and knowledgeable took time to help me.

All around great experience with the Public Storage on 599 Sheridan Blvd in Lakewood. DawnMarie was amazing! Very hard worker with an awesome attitude toward life and helped rectify an overpayment for me. Highly recommend all around.

Great staff she was very helpful

Elena is the best person there by far.really helpful and gets things done.

Dawn Marie made it very easy throughout the check-in process and getting me situated!

Dawn Marie was great and helpful

Clean facility. Elena the manager has been a big help to me a number of times in terms of answering questions and providing info and options. Great experience with this location.

EDIT: Anthony, the property manager, spoke to me to explain that management has recently changed and they are taking actions to improve customer service and will be waiving the fee. Also moved my stuff out that same day. -—————————————————- When I started renting 4/2021 it was an amazing experience the lady in the office (Angela or Amanda-sorry don’t exactly remember her name) was amazing!! There were always carts available, bathrooms always clean and stocked, and didn’t have to struggle to find someone… BUT NOW… There is never anyone in the office, I’ve been calling like 3 days straight and left a voicemail and nothing. They would take your ID for a cart and disappear… there was a lady-didn’t catch her name who would say very loudly- I’m just so frustrated right now and give so much attitude. Bathroom is always locked and if you ever find a employee to open it it’s never stocked.. it’s a hassle to find carts because they have them locked away and employees are never around… and then they charge extreme fees for ridiculous reasons because you can’t get ahold of anyone to discuss anything… $500 for abandoning property when my unit was paid for 12 days ago???? Hmmm….. So far worst storage I have ever used…

Dawn marie

Dawn Maria was a very polite and helpful person she helped me out in every single way .Thanks alot it was a pleasure been here.

Robin was very helpful in getting my storage unit transferred.

Robin was such a nice person and help me out pretty good.

Pleasant, efficient, well priced

Dawn Marie was super friendly and nice. She gave me a very helpful tour of the facilities and made the check in process a lot less daunting.

Lexus and Elena have been my go to during for all my storage needs. Upon check in I was greeted and met with professionalism. Lexus instructed me on specific storage spaces that would accommodate my belongings.This information was crucial in deciding the right space and dimensions. Due to my experience here at this location I will definitely refer friends and family to this location. Elena has been absolutely helpful and kind during my stay here at this location. Elena hands down has been a great team player in making sure the property is up to par and great environment to store my belongings here at this location.ai highly recommend public storage over all the other storage places due to my personal experience here ..

Awesome experience. Thank you Dawn and Lexus foe the unparalleled customer service.

We had a bag of items stolen from this location, Elena was absolutely amazing in tracking and recovering our bag with all intact. She was very responsive and communicative. Thank you for turning a terrible experience into a memorable one.

Great customer service from Trauma and Elaine. Had trouble with my lock over the weekend, and it was solved ASAP. They were both responsive and professional.

Great service from Elaine and Lexi. They help me with all of my storage needs!

There is never anyone at the front desk during business hours, which makes it hard to get a cart, purchase supplies or pay your bill. elena is rude and crabby always with a bad attitude she puts her number on the door when she's not in the office and then she gets mad when you call it tired of not being treated like I am not a paying customer. Considering renting a 10by 10 somewhere else because obviously she/public storage doesn't want my business. Edit: Elena has 100% changed her attitude and has been very friendly, courteous, and professional. She is doing the job of what seems should be multiple people so I can understand that she was just stressed out before.

Great storage facility with great people. Elena was super kind and always makes me smile when I'm in. Lexus is sweet too. Five stars to the squad, thanks ladies. ❤️❤️❤️

Lexus, gal at the units, was very delightful. Great customer service..very friendly and helpful.

Richard and Nate are awesome and have helped me through every bit of the process. I highly recommend getting a storage at this location.

Lexus was extremely helpful and very kind! She made the whole experience much less stressful!

Elena and Lexus have been amazing during my time here, and I would hope that all rental agents would follow their example.

Elena and Lexus were amazing and so helpful to my wife and I during our out move out yesterday, it really made our day, thank you again!

I’m so glad I picked this location the customer service was amazing and the Rep in the store was so light spirited and calm under pressure the world needs more of her!

Elena is awesome I’m a new customer and I already love her ! Super multitask , great customer service !

The girls here were great! Sweet and helpful! Nice job Elaine, Charity, and Dawn Marie...it was great chatting with you! I hope your dogs ear infection gets better Charity! :)

My name is Joe and a friend ( Mr. Bordeaux )of mine had to store some of his stuff at this public storage. There is a woman named Elena working here and she is amazing. She was mopping the elevator when we came in and the front area of the elevator. I can tell she keeps this place extremely clean and is very kind and knowledgeable. She helped us by making it easier for us to get our stuff in in a timely manner. People like her help keep this world operating and make it a joy to be a part of. Thank you very much for your kind service and help with cheerful demeanor Elena! -JL P.S. You deserve a raise!

EDIT: Anthony, the property manager, spoke to us to explain that management has recently changed and they are taking actions to improve customer service and the logistical issues this storage location has had in the past. We appreciate him taking the time to call us directly to explain these changes. We are optimistic that things will improve for the better with Daniel, the onsite manager, in charge. _________________________ There's always a problem. I come to check on my belongings once a month and there's always an issue. One of the outer sliding glass door is always broken, particularly the one facing South. They have now added a new security door on the lower level (good because there have been a lot of burglaries) and the one facing West does not unlock after entering the code. So, I could enter the outer door on the West side but not the inner door. They were repairing the South door and I had to wait 20 minutes to enter and go through the new brown door that did work on that side. In the meantime, there was no one answering the phone, the office was closed (it always is on weekdays) and not even a note left to know when we could expect to speak to someone. The person who was repairing the door also said he tried to contact the office and no one answered. It's a great location and storage units are big and new, but logistically, this place is a mess. We no longer have trollies because people stole them, they asked to go by the office to pick one with an ID, but since the office is always closed, prepare to move your stuff on your own, even if it's heavy. I hope they improve these managerial and maintenance issues for good soon.

We enjoyed our time with Elena, she was helpful and knowledgeable trough this move

599 Federal location was great experience. 1st visit and both employees provided extra help, walking me to unit, recognized my difficulty on a walker and provided extra customer service to me to make my user-experience so much better!

The person at the counter was fantastic and really helped us problem solve so we got the best deal possible. Made us feel welcomed.

Elena was the best help for me in my transition of moving and the service was excellent

Richard was helpful thanks

Elena is the best and she needs a raise one of the best managers around !!!!!

Thank you again Anthony for reaching out ! Appreciate you taking care of everything hope you have a wonderful day! 🙏

Nice big units very good prices

Awesome service from Daniel

Elena was amazing, 5 stars!

Elena and Daniel were extremely helpful walking through all of my questions and getting me set up with a rental!

Eiena, was very friendly and helpful, took care of everything very professional, 599 sheridan blvd lakewoid , co

I started out paying about 150. A month then they had a flood we had to sighn papers that everything was fine then I received a bill of 181. That wasnt the agreement I had so I moved out my stuff on the 1 now there trying to charge late charges and threatened me with collection ..am I at fault I don't think so .

Although I only rented a space for a few months, I feel as if it was a great experience. The best part about was dealing with Elana. She's was an absolute delight and professional til the very end. Thank you for your pleasant attitude and great customer service Elana! You're awesome

Elana and Tim were amazingly helpful to our situation even though they were dealing with a huge issue at the same time. Kudos to them for being able to multitask and still understand our needs. Yes it was crazy there during this timeframe but the staff was handling it with grace. My only suggestion would be to post reminders to keep a lane clear because people were parked every which way possible and blocking moving trucks from getting out. Possibly painting lines would be most efficient because we know people don’t always read.

It’s sketchy…and negligently managed. First, I agree with another reviewer: it’s clear there are people living there in some of the units. But also: There was a fire there this weekend (they, of course, claim they have no idea about the circumstances surrounding it) and they failed to notify anyone about it for 2 full days. Our unit is on the 3rd floor but half of our stuff is now waterlogged because the sprinkler system went off (in response to the fire) in nearby units and seeped under the walls(?) and into our unit. They sent an email informing us about the fire and asking us to come check on our stuff 2 hours before closing on a Monday afternoon; the fire occurred on Saturday. There is no excuse for that and the entire situation is sketchy, at best.

Do NOT rent any storage from this place. My unit and two others got broken into in the middle of the night. The building has cameras and uses access code for the main gate but it does not have an alarm system. Yes, NO alarm!!! The thieves took their sweet time to steal all they wanted and were never stopped. A basic alarm system would've notified the police the moment they were in the bldg. I learned other units got broken into later in the same week.

Hardly parking. Staff is not exactly customer friendly. I needed to access my belongings last minute and was denied access because the electricity was out through the whole building. That caused a huge issue for me being that they wouldn't or couldn't tell me when it would be back on or if I would even gain access that day which I didn't but there was barely room to turn around in the parking lot and there's one car parked in front of the gate code reader and I sat there for a minute looking around I got out of my car I was looking around nobody was in the vehicle it was just parked there nobody came out to talk to me although I made eye contact with several employees at several different times they just stood there watching me so after a minute I walked in and asked what was going on and he said and a quote you can't get into the building today the electricity is out. They were rude and if the electricity is out I can only assume they weren't doing anything so I'm not sure why they couldn't come outside to tell me that and instead I had to go inside and ask them leave my vehicle when I pay for a service I expect to get that service. This place is not great at all I'm switching storages the other one I use they're way better than this and they're about the same price.

Could be cleaned ALOt better but hey it's organized 🥴

ABSOLUTELY AWFUL! I reached out to this place 3 times and still nothing has been done. They’ve only reached out for a yelp review. Lol here I am. The day I moved my stuff in they changed my spot from 1st floor to the 3rd. The day of! Then when I got there and they couldn’t changed it, I kept my reservation because I was desperate and they had no carts or dolleys. Funny because they advertise it on the website lol. When I finally had to move my stuff, they couldn’t tell me where the unit was and when I finally found it, it took forever because there were no carts or anything to help. It took individual trips up the elevator a million times. Do not book here!!!!!

Clean and secure facility, Tim is a great guy with plenty of information.

The customer service is great, however I believe there are people living out of the storage units. Every time I have gone, there have been people with backpacks who just so happen to be hanging out by the door.... Yesterday I witnessed two sketchy people who were staring me down like as if they were going to do something. The North gate is always propped open by an object, as if people were using it as an "open" access door. Also, we found a roach walking into the west side entrance.....Do not rent from this location.

This storage is so ghetto, I also think there’s people living in these.

Tim was amazing helped me with what I needed and gave me amazing tips on what I needed to do! Also helped me with boxes with a great deal!

I absolutely loved this location! Not only because it's new, what really sold us was the absolute best customer service we received from Kendyll. He was extremely informative, friendly, and helpful. I really recommend this facility.

Such great service!!! Kendyll was so helpful in helping me pick a storage unit. He gave awesome customer service and had great and friendly attitude. The property was in great condition.

Love this place! Staff r very welcoming and courteous. I love how clean this place is and is warm inside the building.All paperwork was very detailed and explained very well.

I experienced great customer service.Nicest people Kendyll, Keira & Amanda! So glad I chose this location. Very clean, spacious brand new units, affordable too!