Public Storage Self-Storage Units at 10298 E 45th Ave, Denver, CO

Customer service is always great!! Trish is amazing ❤️.. thank you for all you did.

Trish the truth she care about her customers

Trish is the best in the world

I chose 5 Stars but I really give the gentleman who helped with my questions and rental experience 10 Stars! He was very professional and very informative. You are very lucky to have him as part of your team. Thank You April Hall

I chose this location because at the time I used to work at the SFO Airport and and it would be perfect to just be able to get to this location and just check on my belongings in my storage unit. Now that I’ve moved out of state even though I’m still a resident of California I still have some items there, which I don’t mind storing until further notice, but it’s just convenient it’s very convenient especially if you’re flying in to SFO Airport and you just wanna go check on your stuff or not even you know you don’t even have to pay your bill in person you can do it online which I like about Public Storage everything is automated, but the manager there she’s really nice. Her name is Lee.

Mrs Patricia is a very helpful person. I feel better there was a unit available.

Patricia is the best....I live this place

Trish was really helpful during move-in and move-out. My stuff came back to me in one piece and I have no complaints whatsoever about storing here again if need be!

Trish was so welcoming and helpful. A beautiful spirit inside and out. I can't thank her enough for all her help. Her attitude is just wonderful and shows that she loves doing what she does.

Patricia was very helpful and kind as well as carrying a very cheerful personality she is the real MVP

Trish was super helpful in getting my uncles account straightened out. My uncle is elderly and disabled, and he somehow messed up his account. Trish worked diligently with me to get the account fixed and solve all the problems. I will always be loyal customer of Public Storage and this location!!

I've been at this location for 3 years and I've seen managers come and go finally Patricia who remembers everyone by name was brought to the location and she's what the location needed hardest working woman I seen and her attitude is unbeatable. THANK YOU PATRICIA FOR WHO YOU ARE.

Addison was an amazing help when the system made it difficult to get into the unit! He helped me twice in 20 minutes. He was mindful of my time and super helpful to me and the other person who needed help.

Trish was extremely helpful. She’s a big part of why we choose this unit. The facility is clean, well cared for, and secure.

Trish was great helping me with finalizing my storage rental! It's been awhile since I've used this service, but looking forward to using it once again.

Jeff was awesome. Great personality and quick process. Rent from them!

Good location, staff are great. Jeff and Trish were very helpful and pleasant to do business with. Great attitudes.

Trish- wow. You guys are so incredibly lucky to have her! She is flat out amazing and so nice, helpful and above and beyond. I can't thank her enough for the help she provided. It's such a stressful time in my life and she jumped through the stress with me and is just wonderful all the way around!

Clean Units, grounds and bathrooms! Rented many units in several states and by far the best I've been too. Patricia is the best and very helpful!

Patricia was so helpful and fast in getting us transferred to a bigger unit when the one we had was too small. She was the best part of the moving process!

I needed to get a storage space as a bridge as I prepared for an out-of-state move. I'm not a frequent user of storage facilities, but between solid customer service and other conveniences, like app-controlled access to the facility and centralized payments, Public Storage has exceeded my expectations. Trish was super professional and responsive during the move-in process and went the extra mile to sign off on a pod delivery on my behalf, which saved me considerable issues while coordinating my move remotely. Would absolutely recommend this place for anyone looking for a storage facility in the area.

patrica did an amazing job helping me! thank you again!

Patricia helped with all my questions was very professional.

Not now

Went for uhaul, nothing bad, nothing good

Jessica has been the most proactive manager. Capable of fixing anything you need!

I would like to give a shout out to Jessica. I recently change units, smaller to bigger and she was such a great help. She called before move in to make sure I had everything I needed, and also helped me in person with my auto pay set up and even let me change my gate code so I wouldn’t keep forgetting it. My experience so far at this location has been wonderful and I thank Jessica for all that she has done to make mine a 5 star experience.

Jessica was an amazing help and very friendly. She definitely made the whole process super easy. The storage area itself is very clean, easy access and plenty of space. Thanks again Jessica.

They need to clean all the nails up out of this parking lot near 45th and Havana off of i-70. My car is caught two nails over the past year from here. ...And now they're going up only renting my unit by $40 a month. Last year they went up $30 on this same unit from the year before. This place is super expensive and I would not recommend it to anyone. They're just gouging people and getting over on us because they think people are desperate for storage but there's competition out there... I'm looking elsewhere so I can keep some money in my pocket for other things...

I've been storing stuff for a while now and have a good experience each time. The staff is super nice and understanding. I had an issue I had to go in for and Jessaica was there to help me as well as letting me know what needed to be updated.

Would definitely come back! They really helped me out in between housing situations. Shoutout Jessica for being so awesome!

Baby if you don't know now you do that Jessica at this Public Storage really Rocks. I appreciate how she is about business and how she handled a very disturbing issue for me this morning. You Rock Jessica thank you again.

Jessica was very helpful great customer service and very detailed and caring would definitely recommend !

If you need extra space this could be the place

Very clean nice staff

Terrible location. Only person great here is an employee Nate, he went above and beyond for me and my family and gave us superb customer service.

Been customers here for the last 5 or 6 years with 2 storage units. Never had any issues or problems. Easy access, fair prices and great employees, especially Jessica, who went above and beyond today for us even though she was swamped with more than one property. Thanks, Jessica!

Matt did phenomenal job; made the initial check in for my first time renting a unit quick and plainless. Very easy process and I got unit easily accessible to the outside door.

They stole my property after a supposed "fire" required them to cut the lock off of my unit to "inspect" for damages. Their orange door insurance refuses to honor my claim. Stay away from this place. The property manager was upfront just farting..... Like dude I'm right here and can hear and smell you. Overall a very shiesty place and I'll never use again.

I would not ever do business with public storage again. Definitely not this location. I got a storage unit and turned around the same day and told them I didn't need it. I was promised back a refund. But no one three months later has given me a refund. Of my 172.50, if you need a storage dont do business here not at public storage. Its alot of other professional places.

Like I said I'ma let my star's speak for Me

+ Good location, close to I-70. + Mostly clean and maintained. + Helpful staff. + Easy access and move in. + Manned security overnight when closed. - They jack up your price 6 months in. 28% in my case. Hard to justify if not for a bait and switch. - They used to have carts to move stuff around. I haven’t seen any lately. - Trash in the hallways on occasions. - Not always staffed, almost impossible to have someone pick up the phone. I just moved out as I didn’t see the value of it anymore.

I want to personally thank Nate for making my experience at Public Storage a positive one. He was helpful and kind on a stressful day moving out of a storage unit. This PS location was clean, efficient and couldn’t ask for anything else.

Nate was very helpful, and informative awesome work.

Nate went above and beyond! Could not recommend this location more - simply because of the EXCELLENT management!

My name is Dean Esquibel. I was definitely happy for as long as I had a unit here. Never once had any issues. Staff were always polite, friendly, helpful, professional. Just on top of everything altogether, especially Nate. Definitely gonna miss him. Would definitely love to see more individuals like Nate in ANY business I go to. The world needs more of him.

Seems great when you first sign up. Then they increase your rent without much notice. Then they add $20 late fee if you are 4 days late. I had my unit for over 12 months and misunderstood the final date by 2 days and lost all my belongings. I was 30 days late and they said there was nothing I could do. I called over and over because priceless family things were in there. Thier website says you will receive back personal property such as paperwork and photos. Called to confirm that, left VMs in tears three or four times. NO call back. 3 days later, blocked my number and was picked up on the second ring. He repeated he understood how important those items, that he would call his regional manager and who bought the unit to help me reclaim some items. That was two weeks ago. Still ZERO communication. I am very aware that its not their responsibility I lost my unit. However, I did pay almost $100 in rent for over a year every month. He could have taken the calls and said he couldn't help me. I started out with a unit that was $17 a month and that lasted about 2 months. Don't be late or you will pay.

The people who run this facility are the best ,Nate was so helpful and friendly the facility always clean .

Jess gave great customer service with her demeanor and professionalism. She was clear, concise, and very helpful. I deeply appreciate how she took care of business and would recommend Public Storage to friends and family. Thank you.

Wonderful staff, easy to rent online or in person. They are very helpful in finding storage sizes and needs. Clean and kept up spaces and secure.

Jessica was amazing in helping me work through an issue with the eRental process. I called as soon as she walked in most likely and she was exceptionally nice and helpful for an extended period of time until we had the issue resolved.

I feel like this place is second home and I have NEVER met the staffing like that I have this warming Sense that i was at h ok me or around family members of the Realest THINGS IN LIFE OUTSIDE of that itself,life calms us and stresses us as MUCH as one

Very straightforward and quick renting process. Staff knows what they are doing and are professional. Facility is clean and we'll maintained. The process gets goopy with all the emails, texts, the app, and the insurance. This is all the corporation's fault with lack of consideration of the user experience. I don't need 5 emails and two texts to tell me almost nothing. The insurance is just a way to suck more money out of the customer. Big time sinks on those items.

Highly recomend this place! Clean, well maintained, and super friendly staff. Jessica is the best!

Easy online booking. Contactless method available. Price for the lock is a little expensive but it's a one time fee if you plane to return for renting space later

Super friendly and helpful staff, clean office and bathroom. Connie was especially helpful with my paperwork and even helped me get a few items I needed to make my move in easier!

Never packed, always neat and clean here. Staff is also very friendly.

Great customer service, Thank you Jessica For Your Great job...

Ms. Connie the manager here was absolutely wonderful! The service was just great and will definitely come back here for all my storage needs in the future. 🙂👍

Jessica and Connie were amazing! Wonderful people, great experience. Thank you

Excellent service, Jessica provided everything I would need promptly and professionally.

They advertise contactless rentals... Appreciated the easy check in but had to say hello unfortunately though. Two times since I've been renting here just 3 months that my gate code was disabled and they required me to contact management. Refusing me completely from getting into my storage facility until office hours and taking up much time and/or gas for everyone involved?? There's early and late access hours, there's office hours, I work and can't make office hours every day, because I travel for work around the state I also live out of my vehicle and require swapping out tools, equipment, and essentials regularly. First time I came in before closing and when I drove out the gate that night I was something like 5 minutes late or less driving out the gate that closes 9pm. Days later ragged and tired, my code doesn't work and I'm refused access during extended hours. I never received a call or email and had no clue until I'm left in a bind. Can't get in to storage and can't call for access... I called next day and they verbal warned me on the phone and turned code back on the next day.... 2nd time and final issue and I now refuse to stay a customer. I showed up late hours, and code denied access... Running late and needing inside badly for essentials... Next day couldn't make it during office hours no matter what, still needing access later.... I called and was told someone else has been using my key code at the gate... I have to come to the office to get allowed access again..... Day after finally I show up, and their upset with me??? Manager very rude and threatening....tells me that I showed up at 5:30 am and punched in my gate code, we don't open til 6... Then I backed up my vehicle and drove off possibly heading for work... So you shut me off??? Wasted everyones time??? Cost me real money and time detouring out of my way during the negative experience. Demand no matter what I can't be treated with contactless rentals??? And blamed me with threatening attitude about it??? Sorry I forgot to get coffee first and glance at the clock??? 1 STAR THANKS, MUST HATE YOUR JOB IF U ACT LIKE ITS THAT BAD.... HORRIBLE MANAGEMENT AND DOES COMPANY POLICY EVEN EXIST???

So, I had sticker shock when my monthly rate increased after 6 months by 40%. It took several phone calls, but then the regional manager, Dennis, contacted me after I initially published a review and agreed to a credit that softened the blow for a couple of months, which I greatly appreciated.

I thought I needed a unit asap and Jesse was extremely helpful and polite. Then I found out by end of day that I didn't need it and Jesse was nice enough to cancel for me and very gracious. Would recommend this facility to anyone.

I love that my stuff is always clean, dry, and secure here! Jess and Connie in the office are always kind and helpful!

Connie is so friendly and very helpful. She gave the perfect recommendation for what we needed. I never felt pressured!

I want to thank Connie for her help. I was in a bind and she went above and beyond to help me. I would recommend everyone to come here!

Connie and Jess are on top of all of your storage needs. Very knowledgeable. Both show empathy on life situations. Facility is clean. Awesome Staff....

Leona was awesome! One of the best rates I could find in Denver metro, very friendly and helpful service.

Vert good business very friendly Leona and Connie thank you so much

Leona , nice service and very funny

Leona, connie, and Jan, These lady's are wonderful and always taking care of me, Thank you guys

This location is awesome ,Jenn is great very helpful ,the place is always clean and camera's everywhere I feel comfortable with my things at this location.

Great customer service from Jenn she takes pride in her work

This location is very clean, and conveniently placed. The staff is extremely helpful and patient they are ALWAYS VERY POLITE. The ladies that run the office are professional and I've never had any issues or negative interactions with any of the staff. I highly recommend this location and will continue using their services for storage needs. Many thanks and thumbs way way up to them for outstanding service and a great location all around!

Love the space and would recommend to anyone just moving to town. Great for beginners. Jenn was excellent!

Dennis P. the property manager provided the best experience. I would highly recommend using this location specifically, they take care of customers and do right when circumstances may be sub optimal. Thanks, Dennis. If you have issues, reach out and they will help.

I had an awesome experience at this location both Connie and Leona were friendly and very helpful. They answered all my questions in a timely fashion and both had very inviting attitudes were very good. If you need I would recommend this place 1 million percent. They are the best. Spoke with Jenn today January 19, 2022 about getting my bill paid on my storage unit and she was so very helpful I would definitely recommend this location to any friends and family that need storage space. I have had my storage for close to 8 months and I have never had any problems that they were not willing to help me fix.

Very professional and courteous service with a smile!!!! Actually 😉 😉 enjoyed speaking with the representative who helped with my rental! Look forward to working with her

Jenn she was the onsite manager I had locked my keys in my car it was late she was about to close the office not property but was kind enough to stay behind use her phone mine was in the car for a locksmith to come and open up my car she was very helpful thanks Jenn just thought I drop a thank you note she saved my evening of looking for a phone to call and be stuck and stressed. She was awesome. Public storage needs more staff like her to keep like me as a tenant.she was never rude about being held over her shift to help. Hero of the day thanks

Jenn was great help Thank you guys

They cool . No complaints

Leona and connie were so helpful! Made it so easy and would 100% store here again!

Jenn was extremely helpful on the visit today & very easy to work with. Great service too.

This Public Storage location at 45th Ave & Havana St in N. Aurora/Commerce City is only a few years old, it seems. It's clean, and in my honest opinion, the people here genuinely do their best to keep your stored stuff 'n things safe, secure and surrounded by a well kept facility. And, the best part is the Employees, at least the few I've briefly met or encountered. Today, Jenn went above and beyond in a swift and sincere way when she drove her personal vehicle in to the back of the gated area, where she graciously gave us a jump for our dead car battery! She didn't hesitate, question or think twice when my friend went to the office to see if there was anything anyone around could possibly do to help us out of our absent-minded move of killing the battery in our car. Jenn just jumped right to our rescue and got it running right away! With a smile and good vibes. Many thanks, Sweetpea, we appreciate it more than you know! That's what's up, people: real deal customer service. 🙂😊😎🐕

Not happy at all with my experience here. I made reservations and the woman at the front desk was very rude. She did not care to help me and had all the doors locked. She was sitting at the front I could see her and she still didn’t even attempt to get up. I knocked on the door and she came over with her purse and keys and told me at 3:30pm she was going to lunch and wouldn’t be back for 30 min. I asked someone working on property if that’s normal, they said that she took a lunch earlier in the day and made a face indicating she has had other complaints. I have never dealt with this before usually they are helpful but on Friday the 26th at 3:30 pm whoever was working the front desk was extremely rude and NOT helpful. I didn’t get her name as she slammed the door on me after telling me to come back at 4:30. I will try and come back tomorrow to get my unit taken care of. I will leave an updated review to see if anything changes. Please beware when coming to this property, when I drove by she is still sitting at the desk with all the doors locked. Do not come here find a different location!!

Bought an auctioned unit online. Went into the office, greeted and assisted right away with Superlative customer service from Jen. Thank you very much 😊

Very good service

Leona - great service and quick to help!

Nothing but awesomeness from these ladies...thank you all for your kindness...Bobby Dixon

Leona and Connie were super helpful and kind and made both opening and closing my storage unit smooth and easy!

Great place to keep your stuff. Leona was very helpful.

Awsome service! Great location 👍 Doug was amazing.

This Public Storage *facility* itself is the only reason this review gets more than 1 star. It's clean and secure for the most part, but don't expect any level of help from the manager(s) on site OR Public Storage as a whole in case of an emergency after hours. Even if it's only "after hours" by 1 minute. My fiance and I were packing up our car to leave and about to run back in to lock up our unit when the outer door slammed shut and we were unable to get back in, leaving our unit open to anyone who walked in the next day. When we sought out help from the manager on site, she told us she had a key but was not going to help us because she wasn't "allowed to", DESPITE knowing that our KEYS were inside with our exposed belongings. When we reached out to the emergency Public Storage line the FIRST time, we were met with nothing but a bad attitude and a complete lack of willingness to help in any way. When we called a SECOND time, we were told there was nothing they *would* do and that we just needed to be sure to come back and be the first ones to enter the property at 6am to be sure that our belongings were not stolen. Our unit was left completely open and exposed to potential theft all night which Public Storage felt was not a liability or concern...and basically, not their problem. Side note: The 2 ladies that helped us when we first started renting the unit (they were sisters, I believe) were amazing. Really wish it had been them we ran into during this situation.

Wow as a new mom I am very appreciative Connie & Leona were both here to help us! They had great costumer service and made sure all my problems were handled. Honestly without them yesterday wouldve been the worst day. I can say I really appreciate having the amazing staff team!

Had 2 units for 3 years and when I retrieved my belongings everything was in great shape. This is a very secure and clean place. I would reccomend this place to anyone and feel good about doing it..

Leona and Connie were always incredible helpful. They deserve a raise as soon as possible. Great price and staff as always. 5 stars

Everything was easy and great! Leona was very helpful.

Michelle was Great and very helpful. I will definitely recommend to friends. Thank you Michelle.

I called the local store and was put through to a reservation office. It was the most pushy salesman who insisted on getting a confirmation number when I was just getting prices and availability. He indicated there was nothing available at this location. But another location at the same distance did have availability. I do not like how pushy he was and before receiving the phone call from the manager of the local public storage I decided I will not use them. It just seems so sketchy.

I was greeted with good hospitality and Leona very nice and informative it was overall a great experience.

Leona was very friendly, nice, funny. Had a great experience.

Very clean place

Very helpful people!

I had no complaints. Good experience

Very clean, polite and helpful staff..🤠

Jeff, Connie, and Leona are what make this place a 5-star facility. My experience with them made it clear that they are conscientious, honest people who are doing everything they can to do right by their customers. 110% recommended!

El lugar está aseado y obtienes lo que pagas. Lo único en contra es el acceso. Tuve que recorrer un largo camino para llegar porque no hay calle para dar vuelta desde la avenida Havana de sur a norte. No puedes tomar atajos

Leona was fantastic she’s a great person who you can get along with well!!!

Great customer service from Connie and Leona

I would like to share my experience about Public Storage I was treated with kindness everything was very convenient and They were very very kind I also had a Hard time finalizing my reservation online and the ladies who were very patient and

Horrible customer service. The property is dirty. The show differences between their friends that lease to and other clients. Currently looking for a new storage space to rent!

Connie and Leona did a great job.

Connie and Leona did a awesome job !

Been using their unit for a few months now and have not any issues. Their storage units are clean and well maintained. And Leona at the front desk was very helpful helping me with another unit I have recently upgraded to.

Very respectable people and easy access from storage to truck

Connie and Leona were outstanding and wildly accommodating.

Connie and Leona were fantastic and helpful throughout our moving process.

Rick has been a huge help to me!

Great experience. I love the touch free in and out! Thanks!!

Okay so when my wife first ordered our unit it was supposed to be big enough for one bedroom apartment it wasn't it was a size of a closet my wife was charged an arm and a leg for it not only that the lock that we had bought with them last time didn't work on a door it says no one was there we have to make more than one trip with the U-haul which we did not budget for because we couldn't get everything all done at one time which we had budgeted just kind of seems like staff there really don't want to help customers if they need help it's too hard to find someone to help you everyone knows Public Storage is what it is but come on nor do I see anybody going through wiping down disinfecting anyting with this being a covid-19 pandemic I really didn't see too many precautions with staff wearing face masks or disinfecting other than the partition at the front desk come on guys step it up protect your customers and protect yourself

Been using this facility for about 2 years now and recently transferred to another unit. The entire property is well kept and very clean. Debbi is extremely helpful, friendly, and I would highly recommend this place for anyone looking for storage needs.

Ariel was very helpful and provided excellent customer service.

Very friendly and helpful staff..I got a great mk thli rate and the facility is clean.

Enjoyed my time at Public Storage. Great service from Leona and Connie.

Thank you the folks out here. Clean storage for sure , this was my second time storing with this location

Leona and Connie were amazing to work with! Made the whole experience easy and answered all my questions. HIGHLY recommend this location!!

Debbi provided outstanding service and information. I will ask for her by name next time.

Front desk reception is personable, and very customer-centric. They cares about the service they render.

Connie and Leona we're absolutely wonderful in helping me with my storage questions. Very pleasant and delightful

Horrible customer service and unethical behavior

Clean storage areas. Clean facility over all. The snow had been plowed/shoveled on the property. Connie was friendly and helpful when getting my unit set up and paid for.

Went in to check some pricing and check the location and was so kindly taken care of. Raven was super helpful, answered all my questions and showed me the units and property area. Absolutely would recommend!

Signing up and closing out was super convenient. The ladies in the office were very nice and helpful from day one. Highly recommend!

Clean place and nice people.

Leona and Debbie have been a true Godsend for me during these trying times. I appreciate their excellent customer service. We need more people like them. Wonderful people. Thanks for everything!!! Gloria

Debbi, Connie and Leona were top notch. Informative, great options on storage and superior customer service.

This place has the slowest office employees ever. I waited almost an hour with one person ahead of me, and two people working. The other employee just sat at the computer for 20 minutes at a time. Do not go here if you need to do anything for the day

Leona and Connie was very professional

Great place to keep extra things. Easy access, right off I70. The office staff has always been professional and friendly.

Leona and Connie are very helpful!

The lady at the counter was real nice and very helpful even though I showed up right at closing time.

The staff are so nice and helpful. My best storage space rental to date... 📈📑📈📑📈🖊️🖊️🖊️🖊️

Great location, affordable rates and very helpful and knowledgeable staff - thank you Leona!

It was pretty fast at getting a unit. They had what I needed. The staff was courteous and knowledgeable.

Leona and her team were fantastic getting me set up with a space a year ago and helping me close out today. Friendly and efficient and EXTREMELY clean facility. I will definitely return when I have more storage needs! THANK YOU!

Kristen and Andrea are some of the most delightful young ladies. I've had a rough time transitioning into Colorado but they made my expierence getting storage very easy. Kristen was very knowlegeable about the storage and helped me get in the right size storage box for my 1 bedroom apartment. They both made me laugh so hard.

Leona and Connie were awesome. Super helpful and patient. Made the process a pleasure.

Great pricing and Service

Super Friendly staff,very easy to contact when I when I was ,I was I need of assistance. The storage area is nice and scmen

Got this shed to keep ski and climbing gear for when we fly in. The hours make it a challenge if we fly in after work or are delayed etc. they make you use their lock which you can’t cut, ha e to drill if you lose the key and they don’t keep a master.

Leona was a huge help with everything I needed today. Thans so much for a quick rental.

Leona and the team at Public Storage is awesome. Clean units. Easy access.

Connie and Kristin are so awesome to work with. They did their best to make moving easy and are so friendly! The units are all very clean and easy to access. I love the option to book and pay for everything online. Highly recommend.

Great experience with Kristen! She is knowledgeable, helpful, and really pleasant! Highly recommend her!

Leona and Connie are awesome. Everyone on staff has been nothing but helpful and kind throughout my whole experience here at Public Storage. This location is clean, secure and affordable. I would recommend them highly to anyone needing a little extra space! Thank you, Public Storage.

Connie and Leona were wonderful! So friendly, helpful, and fast. Big shoutout to them

I had a nice experience with Leona she was of great help today.

Nice people working here. Will take care of you.

Connie and Leona was the best ever May the Renting easy

Great experience!

Leona Connie and Julie were very helpful for the last 2 years I’ve holding my things at public storage.

Crystal was great every thing she wonderful

Kristen and Andrea were amazing and definitely have great hospitality and know their biz!!! Thanks ladies!!!!

Friendly and very helpful service.

Friendly and fast service from Connie. Clean facilities. Good prices

Kristen was excellent and knowledgeable. We were able to get a storage unit quickly.

Well first of all we just like to personally thank Kristen who help me out and answered all my questions. I would totally recommend this place to anyone looking for extra storage space at this time

Great location

Been there a while. Clean facility. Recent price increase though.

Jules was amazing today helping me get the right storage size. She was super friendly and efficient. I totally recommend her if you are looking for a great experience.

Raise price 30 % every 6 months. Be advised..

I've used Public Storage at 3 different locations. However, I have received the cleanest units and best overall service from the E. 45th and Havana location in Denver. They may be out of the way for some, but they are definitely worth checking out. Ask for Connie. She can turn a very stressful experience into one of laughter and accomplishments!! She is my go to person for all questions. Connie, you've helped me through multiple moves, and been so supportive through my sorting processes, and emotional delimas on father's estate. Thank you from the bottom of my heart!! Melissa Sugar

Great experience when I walked in and friendly service and helpful! Connie and Leona were nice and helpful with everything we needed and made sure we had everything we needed for our storage. Connie made sure that all of our questions were answered and that we had the right storage for all of our stuff.

Connie and Leona were very helpful! My boyfriend has been renting with this location for the last 2 years and had no problems. Today, I got my own unit and Connie helped us understand the contract and what our unit can store. Thank you to both Connie and Leona!

Ms. Leona and Ms.Connie were absolutely wonerful on my visit in February. They both are very helpful and friendly. I always enjoy my visits at this location.🙂

Kristen was so helpful and sweet. The whole staff was unexpectedly kind and graceful, which we desperately needed in this stressful time. I cannot express my gratitude for all their help. Especially Kristen, whom we were informed was new. She’s doing so great, we loved her.

very friendly and helpful staff. they even gave me a larger Storage space that is a unique triangle shape for a smaller unit price...even though its about 20 min. from our place...still going to keep all our stuff here!

Kristen was amazing... Thanks alot

This is the second year that I have used this public storage location for ski season storage of my vehicle. The staff is always very friendly, helpful and accommodating. Thanks Kristen for making the check in process so easy.

Kristen was very helpful and conny too.I was completely satisfied with the customer service I recieved, I'd recommend this place to people in denver.

Liona was really helpful making my auto payment easy and fast.. as well as all the employees are always iling and helpful friendly!!!

Wonderful experience. Kristen was very professional and exceeded my expectations. Highly recommend.

Leona, Connie and Kristen were super nice when taking care of me. Recommend!

Friendly good place

Leona and connie work at this place and where both really nice and helpful. I am satisfied with my time here. I would recommend this place to anyone.

Leona was great help today. She helped sort our situation on a timely manner and was very nice.

Great experience, loved the staff connie and leona

Connie and Lenoa are fantastic! Super clean facility, extremely nice staff! They take pride in running a secure facility and will do everything that they can to make sure that you have the best experience possible. I have already recommended them to multiple friends. The best service that I’ve had in a while and you’ll get the same! 6 STARS!!

CONNIE IS ABSOLUTELY WONDERFUL SHE BUSTED HER BACKSIDE IMMEDIATELY TO RIGHT ANY COMPLAINTS 💥ACTIONS SPEAK LOUDER THAN WORDS SHE CARES ABOUT HER CUSTOMERS 💯

Leona is the best!

Great customer service. Never felt like I wasn’t being taken care of and given all important information. Also it’s helpful when the staff is so friendly and prompt. Connie and Leona were a huge help. I would use the same office if location permitted!!

Leona was very helpful and kind. I appreciated all her help.

Connie and Melissa were so EXTREMELY amazing and helpful!! I highly recommend this Public Storage!!

It so Excellent place and safety , protect. I’m highly recommend this place the best ever . I love it . Everything is fine .

Staff is awesome. Place is clean. Would recommend to everyone. Again Awesome service and had my things there for about 4 months they were kepted in awesome shape. Ms. Connie and Ms leona were amazing with customer service.

Leona and connie were great

Great and Clean place to have stuff, very clean. Staff is very helpful and friendly!

Moved out on the 1st by 11am thay called me said I had to pay the full mouth cause I was not out by the 31st or I would go to Collection ok so paid went to put my lock on today gate code did not work went in side to tell them thay said it's because its vacant but thay made my pay a full mouth so thay could rent to someone else Robbing people

Rude

Leona was great today she worked great with me and got finished up Thank uou

Very clean and fresh, easy to access. Connie was very nice and friendly.

Leona was absolutely amazing. Very helpful and friendly

Leona and the staff here were excellent! Highly recommend this place if you need extra storage space for your stuff!

Thanks, the place was great and the staff is wonderful! Everyone is extremely helpful.

Jessica was awesome! Very friendly and helpful!

The place is clean and the people are nice just wasn't happy that I had several rent increases the time I was there

Leona was so helpful:)

Never had any issues here. Leona and Connie were great!

Leona is very nice and knowledgeable

Leona and Connie were fabulous to work with, very friendly!

Haven't even had our stuff here for a full year yet and prices have been raised twice. Started out at $87 for a 10x10, then a few months later it went up to $102, now we are paying $118. Have no issues with the site management as they do a great job, as for the company itself, find somewhere else to store your stuff.

Connie and Leona gives great customer service and care. They are always available when you need them.

Leona is amazing and was so helpful and even got me setup with supplies I would need to protect our goods. I highly recommend and will be back.

Super easy to work with! Leona is the best!!

Leona , Connie and Kayla are the absolute best! Very nice, pleasure doing business here!

Leona and Connie were wonderful with unlocking my unit and were a great help

Leona and Connie were awesome they helpedw out of a difficult position when they didn't have I really appreciate their work be sure to ask for them Btw facility clean, well kept and lit

Awesome people and wonderful service

Connie and Leona was very helpful and very nice over phone as well in person.. Thank you..

Melisa WORST EMPLOYEE

Stored my stuff for a little over a month and was very pleased with staff, cleanliness, and overall service!

Very helpful staff!! Had a great experience with Leona and Connie.

Connie and Leona are great for my first time getting a storage space, highly recommend this facility and the staff!

Very helpful and sweet

Leona had wonderful customer skills, we had a great experience at this storage.

Have had them for years and storage prices are very reasonable. The women here are very nice and keep the property clean

Connie and Leona were great!

Connie leona both are wonderful lady very friendly ladies heart warming. Help u feel part of there family.

I did not no google gave points for certain things you can do with points i do reviews to help guide you whete to go and experince the greats customer service with that said i will not change my ratings im not saying they are bad they are some of the nices people ive come across there customer service is amazi i would recommend this place they are very helpful and they do care about there customer service wich is rare love them

Great place . I'm glad I chose them . The staff is freindly

Nice facilities!

Great place

Melissa has earned my trust and business by her outstanding customer service. She is a huge asset to the company and I am very thankful for her professionalism.

Lovely staff, very clean units, and reasonable prices

Connie at the havana store was very friendly and helpfull and went beyond what was expected from her to help me. Thanks connie

Facility was clean and staff was helpful.

Connie was very helpful during the entire process and the property was really clean so I felt good about moving my personal items

I have been renting from this place and was very impressed with pricing and now my rent is going up in price without any type of warning. I am very displeased with this as a customer I should have received and email or some kind of notice about this change. I will be looking for a place that will compare the price.

The front desk ladies were phenomenal with their customer service we all learned about the dehumidifier containers this morning!

Thank you for all your services and great pricing throughout my time needed for my storage needs. I highly recommend public storage to others in need of your services.

Just wanted to say what a pleasure it was to deal with Connie, she was so helpful, she made sure to explain about addtl products that will keep my items well protected, as well as answering all my questions, so glad for a positive attitude, it's hard to find this day and age! Thanks public storage and Connie!

I have been renting with public storage for a while and the facility is clean, Connie is courteous and helpful. Would recommend to anyone.

Awesome customer service. Very friendly nice and clean units. Connie is amazing!

Love the facility

I had a great time visiting the storage the staff was awesome and and friendly and the lady at the front desk found me the best storage in the front I am grateful for this storage place thanks you guys are the best!!!!!!

Good place to store anything. Office provides great customer service.

Place clean but fees are $$$🐅

Jess, from Texas was so very helpful.. Awesome customer service....

Connie was very helpful

Connie was very helpful. The place was very clean and well maintained. I would recommend to everyone! Thank you for a great experience

Storage ...fine

The staff is knowledgeable, helpful and super nice.

Hands down, the Manager Connie was extremely helpful and professional with a pleasant attitude. She took time to show us the unit as well as suggested a few alternatives! If y'all give Year end bonuses, she definitely deserves one! Really nice and clean facility as well.

Connie was such an amazing help in the rental process and it was such a clean area!

Connie was very helpful and polite. The property was very clean, makes me feel like my personal belongings will be in good hands. Thank you

The manager, Connie, was exceptionally helpful on a very rough day for me. She took time to explain the rental contract and helped me to figure out what size unit I would need. The facility was very clean and lighting is great. I would highly recommend this facility to family and friends.

It is very clean and I love the customer service. I would recommend this one to all people to go to!!!

Connie has been amazing help with all my moving and storage needs! She got me the perfect sized unit and has been a great help!! Thank you!

Very clean. Friendly caretarker. Helpful.

Super friendly and awesome. Thank you Connie and Michelle.

What nice ladies! Michelle you did great on your first time doing this! Connie you did great training her!

Michelle R Dean is amazing!!...

5 stars all around! Worked with Laura and she was just absolutely delightful! Such a great & helpful staff. Very happy with public storage!!

Awesome customer service! Definitely recommending to friends and family

Beware they will tell you that the units are at a flat rate . A year later they raised my unit by 8 dollars more . I mean its may not.be much but they should keep their word .

Connie is the nicest most helpful person I have come across in my adult life! She took the tome to walk me through the process of how self storage works and set me up with my best fit. Amazing storage place!!!

Hi I went to this public storage and I met Connie and Tyson they treat me very nice and they have a good deal on the storage that I wanted to rent and I did rent it is my first time renting storage and they helped me. Thank you

They were very helpful at this location

Awsome service

This place is the best storage facility around! Connie is super helpful, and the place is very clean!

We have been renting here for 2 years now. Staff is wonderful! We love Connie and all the help she offers if we ever need anything or have questions. Highly recommend getting storage here.

About a month ago, we worked with a woman named Sammie and she was great to work with. We had just moved here that day and needed to unload our trailer. She explained everything we needed to know and made the process very smooth. She made our first impression of people here in Colorado very positive. (Loved those nails too 😉)

Friendly, extremely helpful, communicates, clean,fresh new looking, prices & deals are good I would recommend to anyone.

Great storage facility. Very friendly staff. Very helpful Connie is awesome and very knowledgeable and eager to help.

Dimetrease was very helpful and answered all my questions and needs for my storage space. He greeted me at once when I came in. THANK YOU.

Connie and Dorothea thank you for your awesome customer service.

Love this place, great friendly customer service agent. Great prices!

Went in to pay my storage unit fee and was greeted by the nicest set of Public Storage Triplets!! Dorothea,Connie,and Crystal . They were the friendliest staff in a business setting I have experienced in a loooooong time ! Thank you ladies for being so positive and helpful. It was very refreshing in theses times of RUDE customer service from other companies that I have dealt with! 👍🏽

Connie is the best! very knowledgeable and helpful! Great place to store your stuff.

Dorothea and Connie provided phenomenal service! Every time we’re greeted with smiles!!!!

When I went into the store Heather helped me right away and greeted me when I walked in. She has a super positive attitude and answered all of my questions that I had. I didn’t end up renting a unit after all. But if I do I’ll come back here. Wonderful experience. I would recommend this storage facility to others.

Great staff! Reasonable pricing.

Loved the service at this location Dorothea treated us like family and she helped us find the price that worked for us. Quick transaction and now I have a safe clean place to store my items.

Excelente servicio al cliente. Tambien dorothea habla si Espanol gracias por ayudarme

The customer service is outstanding

Experience so far has been great. Heather and Connie have been very helpful. They do require you to purchase a lock for $20. Look online before your move for a suitable replacement for $8-12 without shipping.

Staff is very rude does not help you your lighting is awful no one can see you call for help it takes him a long time to come I'm disabled had a really hard time opening the doors they didn't want to come and help me was not happy with your place at all your lights inside your storage don't work or don't have bulbs in it it makes it too dangerous for someone to go in there alone

The manager is rude

We rented to store my stuff after combining households. Started in October 2016 ended in July 2018. The units were clean and the staff was easy to deal with. I would recommend them.

Go see Sammie. She'll take good care of you!

Dorothea was very helpful location is very clean very friendly customer service

The facility has a convenient location and quite exceptional customer service, especially from the property manager Connie and one of the employees Dorothea. My only reason for not rating the location as five stars is the fact that the exterior entrance doors on my unit's building were malfunctioning and therefore were always unlocked without needing to punch in my code.

Storage

Super friendly and helpful! Very attentive to detail.

Dorothea was very patient with us as we have Public Storage Units in 10 different states and were trying to merge all our accounts together. She was very thorough and explained everything in great detail giving us options. The location is very clean and the staff was very helpful.

Samantha, the representative was helpful and followed all the steps of the contract in order to better inform us as clients of their facility.

Went in today to get a unit, they ladies there where helpful with the size of unit I needed, friendly, and quick. The area was very well maintained and clean. The location is a little difficult to get to but it's not hard to find.

Dorthea was amazing! While setting up my contract for my husband and I she explained everything where we could understand it, she was also very patient with my 3 year old son who can be a handful sometimes. I would recommend her to go to for your service needs here.

Dorothea was the best, her urgency and willingness to go beyond to help me today truly saved me, luckily for me she not only had the experience and system knowledge to help me, but she seemed to care enough to have the urgency I needed.

5 stars!

It was a beautiful ladie i purchased my unit from overall service was great!☺

Received very fast and kind service from Dorothea (:

Mrs. Rachel did a good job to me. A big thanks to her. Even she pregnant in the 7th, she work very hard. Thank you Mrs. Rachel. Thank you because you understand international student.

Dorothea was so sweet and helpful! It was such a pleasure doing business with her! I recommend this location!😊

My name is Eva Isela Perez and let me just tell you this place has great service! Especially a very nice lady named Dorothea who helped us so much and answered all our questions. I would really recommend this place!

I stopped over during my lunch today to view a 10x20 space and a 10x30 space for my business storage equipment. Rachel was the young lady that helped me. Her service was outstanding. She explained everything in detail and took her time with me. I'm in the service industry and know good, genuine service when I recieve it and I can honestly say, Public Storage has a true ROCKSTAR at the 10298 East 45th Avenue location in Denver, CO.

Wonderful store!

Great people

The two ladies were fantastic. We really appreciated all their help and they couldn’t have been more nice

We will never come back to this storage! They were very unclear about everything. When we first got here they made it seem like we were giving a deposit and now they said there was no deposit given! If I could I wouldn't even give them a star rating!

The staff was very friendly. I had a pleasant experience.

Awesome place, the service is great and the facility is amazingly clean and well kept

This place is a joke. No one greated me when I came in. I had to wait for the employees to stop talking to each other before they acknowledged me and the more experienced looking one just walked past without a word. The teenager left was confused about selling me simple boxes and didn't even help me get them. I was just disappointed with the service all around.

Service with a smile. Thanks Connie

This has been a great experience. Connie was so helpful. I would recomend this place to anyone

Wonderful customer service. The gals are super nice and quick. Would definitely recommend.

I would have to say I never rented a Public Storage but these people made an excellent experience for me and my wife. The manager was very clear and precise about the pricing and space, showed us the space and made sure it was cleaned out, also she even gave us some shortcuts on how to get to our storage. I would recommend everyone come to this location if you looking for good customer service and a very helpful manager. Thank You Public Storage

Can anyone tell me who does the auctions for Public Storage/or at this location. Thank you

Had a storage shed for 2 years. Friendly staff and easy move in and move out.

Very secure place clean and easy to get in and out of my unit

Connie was a joy to work with made my move in extremely easy and looking forward to business with her for the reminder of my stay.. Thank you connie