Public Storage Self-Storage Units at 14872 W 69th Ave, Arvada, CO

Alisha at Public Storage helped me, she went above and beyond! She knows her stuff and is super helpful. Plus, the place is always clean thanks to her. Shes really cares .And not to mention she's a real cutie 🥰

Public Storage scams people they offer your first month for a dollar with your bill ends up being like 60 something dollars then after that the automatically charge you on the 2nd of the month even though you've only been there a week and a half and they will not refund you your money if you move out before then 100% scam their first month free is a scam beware

I want to give a shout out to Mike C. the manager at the Indiana St. location. I have been a tenant here for over a year. I always catch Mike at work: He is cleaning the property, checking locks or helping other customers. Thanks for your care and professionalism. Keep up the great work Mike!

Mike was very kind and helpful when we came in to rent our storage unit. He guided us around the facility and showed us how to use our security code. Couldn't ask for a better person to help us through the process!

I have two storages here, one I had to get urgently last second when the original storage I rented filled up after a move. Mike, the property manager worked with me to get the second one set up late in the day before he left in the evening. He has always been super helpful, friendly, and communicative for the duration I rented the units. When we moved out he was just as helpful in scheduling my move out. A storage unit is really nothing special, but using this storage for the short duration was a relief in an otherwise stressful moving situation and Mike was awesome the entire time! If I'm back in the area again and need storage, I will definitely come back here!

Mike was incredibly kind and thorough when showing me my unit. He was able to answer any and all questions I could have possibly had, and then some. The units are also some of the most affordable around so that’s a nice plus too! Would definitely get another storage unit here if I needed one.

Had a great experience with Damien!! He was so helpful and kind to me and my mother. We had lots of questions & he was able to answer all of them and help us get the best experience finding our perfect storage units.

Damien was super helpful with all aspects of storage setup!

Damian is the best!!

Mike got us all set up with ease!

Friendly people. Clean.

Mike the manager went above and beyond. He deserves a massive raise. To have an employee like that is rare and public storage should be thankful to have an incredible asset like Mike.

Great experience!! It was a great experience working with the manager Mike, he was thorough, went above and beyond and made sure we were taken care of!

Storage has gotten to be very expensive but this is a nice facility.

Mike is awesome. Great customer service. Showed me around, was very helpful and walked out happy with a unit I'm excited about.

Mike so kind & sweet this place is so cleaned !!the best storage I’ve rented from,lost my purse there,mike called me &kept it for me !! Thank you Mike !

Great experience. Friendly staff, and staff was very helpful when moving out.

Jesse is a 5 star employee at this location new nonetheless well experienced and exemplary with all customers! #Raise #deservingEmployee

This facility is sparkling clean. Also, I recently recently had to move units and Mike was extremely helpful, offering dollies and even a chair for me to sit in while I unpacked and re-packed.

This location has great customer service! Mike is especially friendly and helpful. He went "above and beyond" to help me with a payment issue that originated at my bank. I've been using this storage facility for three years and am very pleased with the service I get. Shout out to Mike once again for going beyond my expectations to help me out. Thanks for the chair and the offer of the moving dolly!

Transferred into a larger unit. The process was smooth and easy, thanks to Mike.

Property Mgr Mike at this location is simply the best to work with. Very helpful with everything from day one and he got us the best rate - saving me $50 per month.

Great Public storage location! It felt very safe. Mike is a tremendous property manager - very helpful with move-in and move-out. Would rent here again.

I have dealt with Mike several times over the last several months. He is always in a great mood, very friendly with a good sense of humor and yet remains very professional. He is willing to go the extra mile to help out which has been very helpful and appreciated. I would recommend this Public Storage. It seems to be very well run.

I got to my storage unit at 430pm on Christmas Eve. Went to my unit and my keys didn’t work, I left a voicemail. I assumed I wouldn’t hear from anyone for a few days, understandable. I was a tad frustrated because I had no reason why my keys didn’t work. As I’m loading things back into my car, Mike waves me down from the office and asks if I’m Erica. He apologized I didn’t get the notice about my unit (and a bunch others) being rekeyed. He was so nice, helpful and kind. It was 4:51 when I walked in the office, I mentioned I was surprised he was there. He said they closed at 5. He could have easily left that voicemail for after his holiday. But no he went even further above for me, he changed my door code to something I have memorized already. He was so nice, calm and helpful- he very much gave helpful Dad vibes. I was so lucky Mike was there one today. But I will say, he best be getting paid extra for the holiday! He was an Angel today, and I’m so happy with his care.

Emily is one of the best customer service agents I've ever had the pleasure of dealing with. Covered all my needs and concerns from my first phone call and all the way till we finished the rental contract. The facility is new and very well maintained. This place is definitely better than the other 5+ locations I looked at.

JoJo helped me out today. She was very kind and helpful, thank you!

Good storage facility I feel with my stuff there is very safe. Clean and secure

Been here since June 2022, in December of 2022 public storage wanted to increase my rent from 168 to 215 bucks! I was really upset about this because this is a pretty big increase so reviewed the website to find out that they had multiples of the same size unit that was still showing as 168 I called the phone number listed for the property and was able to speak with the property manager Mike. He was very understanding and was able to get everything adjusted back to how it was for me with no issues. His customer service was phenomenal. Thank you Mike.

I've had a great experience at this location. Mike is friendly and very helpful.

Great clean place. Mike that works there very helpful and curtious .

Great storage facility. Mike, the person working here when I was here, went above and beyond to help me transfer our stuff into our storage unit and was able to answer questions I had. Overall we’re happy to have chosen here to store our stuff

Mike and the team were so fantastic, kind, and helpful - this was my first experience putting the majority of my household goods in storage, and they couldn’t have made the process easier. They take such amazing care of the facilities, and Mike was wonderful about promptly communicating when I had a question or needed to be updated on something. Would highly recommend!

We were getting ready to move when we found out our new place wasn’t going to be ready in time for us to move in like we had planned which was causing us a great deal of stress. We checked around for storage in our area but they were all very high priced and not maintained then we just happened to see Public Storage on our way home, so we stopped in. Despite it being rather late in the day, Mike who works in the office was very friendly and helpful. He even took the time to show us several different sized units that were available and we decided on a smaller sized unit. However as we started moving things in we realized we needed a larger unit and Mike offered to change that for us with a smile. Thank you Mike for all your help during this stressful time, you have help make our move far less complicated. And thank you to all the people at Public Storage who make sure that their facility is clean and well maintained, it’s how storage should be. Sincerely Jeremy and his step mom

Good

Thank you Mike for showing me all the units! That was so kind of you and was very helpful. I look forward to getting all moved in! 🙂

**DO NOT RENT HERE** My storage unit was burglarized within a week or two of moving in. Top floor, no signs of forced entry. Need to enter several passcodes just to enter the building and get access to the upper level. Clearly an Inside job, the unit was unlocked, family heirlooms that can never be replaced were taken and they relocked once they were done. Manager was nasty about it when reported. I bet her or another employee's family had a great Christmas, receiving stolen property. Nobody offered to review footage because they KNOW they're the ones who will be seen taking my things. Police report made but no follow up. This place is full of criminals - rent elsewhere

Mike has been so kind and such a pleasure to interact with. He has went above and beyond to help me out when my key stopped working for the second time of purchasing a new lock. He has always been so humble and so very kind to me and even more so in my time of great loss and unfortunate ongoings that I am trying to cope with. He is such a welcoming soul and makes me feel at home like I’m visiting family.. The rare family you actually look forward to spending some time in deep soulful communication with. I am humbled to have met this gentleman and am elated to have crossed paths with him. It’s kind of hard to have to be leaving for the betterment of my life. No fault of this facility or the employees, like Mike! But hopefully when all of this is good and well over and/or forgotten, I may return to continue patroning such a fine establishment.

Nice, clean facility. Mike was so friendly and helpful!! We’re so happy we rented a unit here instead of elsewhere.

Mike made sure everything was very easy and smooth, very painless experience

I’ve been using this location for a few months now and I have to say, Mike is an absolute gentleman. With me being in a tight situation, Mike was very professional, informative and understanding. He carries himself with a calm demeanor, professional attitude, and is a great conversationalist. I will be recommending this location to friends looking for a great experience and interaction.

Michelle at Public Storage in WheatRidge CO always has a smile on her face and a more than willing attitude to help with whatever I need. I'm moving out soon and I'll miss her positive attitude.

I lost my key. Locksmith was scary, "MIKE" stayed and helped out when guy tried to charge more. When you rent ask for Mike. Hes the best. Thanks Mike for your help. #lifelongcustomer

Mike is very kind and helpful and keeps the place tidy. It's cleaner than my house and climate controlled. I almost would rather live there and store my stuff at my house instead.

Safe! I accidentally left with my lock and the worker, Mike, locked it and called me saving me an extra trip and from worrying. Great introductory rate, but after a few months increased but still reasonable and better than other places I've looked. After using the locker for more than a year, that same Mike, got me a reduction for staying with them. I highly recommend them. The biggest con they have is it is not 24 hours, but that's true for most places. Very delighted with the customer service. Thanks

I needed to change my storage and Mike helped me and he explained everything and he went above and beyond about the app and the keys. His manger helped me as well. Really great customer service

Clean, secure, and great location. Mike, the individual working at the desk provided top-notch customer service and support throughout my entire storage unit set up process.

Thank you for making sure it's a great experience! I appreciate you!

Easy rental process and very helpful and knowledgeable person working the front desk. I would definitely recommend this storage unit to anyone looking!

If there were a way to rate Zero, I would. This place is the WORST! I am 9 months pregnant and my move in date to my new place was on Jan 1 (2 days before my due date). I called in advance to let them know and Mike (manager) said no problem at all, as long as you are moved out on the 1st I will waive any fees for you. After receiving 3 notices for late fees and having to continually call them, they are not honoring their word and literally charging me another FULL MONTH for moving out on the 1st. This is absolutely unacceptable and I wouldn't reccomend them to anyone. Where is the humanity, integrity and trust? They also close at 9pm and have a ton of extra fees. It's a challenging to get in touch with them when you really need them. Do yourself a favor and go with another company in the area that will actually be in service. I will never use P.S. again!

Is fairly clean and ok sized units but high priced with short hours. Definitely not for any late day night shift workers

Beware, the advertised price is not necessarily what you have to pay. There are hidden fees and the price is subject the change.

Was a great storage facility until they jacked my rate up from $65/month to $195/month WITH NO WARNING. Would recommend staying as far away as possible from this place. I can see maybe a 10-15% increase in rent every 6 months as being reasonable but to TRIPLE it after 9 months there and then when I complain about the huge increase say "You should be HAPPY, your paying lower rates then what this area goes for." *Update* got a email saying I had 15 days to pay or unit would go to auction, after 6 days I get a text from the manager there with pictures of the inside of my boxes she was going through asking if I wanted any of my property, well, what was left of my property after being ransacked. Don't store anything here that is worth anything or has sentimental value!!!

I would give a 0, if I could. I get paid on customer service, so I don't like giving poor reviews. However, I gave a 20 day notice that we were going to be out of our unit- they did not give accurate instructions to vacate. Therefore we were charged an additional month. I reached out immediately, went to the unit, reached out to customer service and have yet to receive a call from the cooperate headquarters management, although I've left several messages. It's a joke. Very disappointed and will not refer my clients to any Public Storage after this experience.

Close too early and very strict about when they close otherwise it a great facility

Emily was very helpful. Store was so clean and organized.

This facility is great, clean and organized. Emily was super resourceful, got my unit setup instantly and walked me through the facility.

From day 1, Emily has gone above and beyond! A clean, secure, easy access storage is great. But having friendly, responsive customer service makes it fantastic!

I highly recommend this location of public storage! Emily has always been wonderful and very knowledgeable for me. Always an all around positive experience!!

This place was wonderful, it kept my collection of antique knives safe and in wonderful condition, And Emily was so helpful there.

Emily is awesome! I have used storage facilities many times over the years and this site has been the easiest and most professional. Clean, easy access, etc. This place has it all.

Had a great experience with Emily! She provided wonderful customer service and helped me along the way! Thank you!

I love the convenience of being able to stop as often as I need. Almost as good as an extra closet. And the price is right!

This is a very clean new facility, also very friendly helpful staff. I recommend this and give 5 stars!!!

Secure and Clean! Emily and Dom do a great job taking care of the place, and their customers. Definitely recommend this facility!

Love this place. Staff is always friendly and the facilities are always clean and safe. I would definitely suggest this place to anyone who needs a good affordable unit

Very friendly and helpful

Great place , Emily was very helpful nice and sweet, She went to every single step to make the process easier and faster, the place is very clean, I recommend it to go and talk to Emily She will help you with everything.

Very clean facilities, well lit, great prices, I would recommend this place to friends and family who might be looking for a storage unit to look at this business. It's totally affordable and well maintained. I also like that there's an elevator and heated/cooled units.

Emily gave the best experience will definitely be coming back, also the storage facilities are clean and nice.

Thanks for the great service! Emily is fantastic, extremely helpful and friendly!

Emily has been so helpful and professional. Highly recommended.

Emily was great !!! She went above what she needed to do.. thank you so much..!!

I arranged for this storage online, sight unseen. I dealt with Emily for all the arrangements and suggestions for my size of storage. She was very helpful, especially on the move in day. I feel I picked a great place, clean and the security looks overall good. Emily was friendly and made our move in very easy! Thank you Emily! I would recommend your storage facility to anyone.

It’s the cleanest public storage I’ve been to

Emily was amazing, thank you for being so kind and very helpful.

Emily was wonderful. I had an issue locking my unit and she was able to help me

Extremely helpful and courteous staff. Great location. Highly recommend.

We have had an excellent experience with Public Storage. The facilities are clean, safe, and well maintained. I can't say enough good things about the staff, particularly Emily, who are always willing to help. Even though we are renting for a short-term (between home purchases), we have been treated with respect.

The facility was very clean which is especially important these days! Luckily, Emily was there to help me out, give me options, and answer all my questions. The excellent customer service and clean location made me feel welcome and comfotable.

First, Emily has been helpful several times during our coming and going. As far as storage units go, this one is well lit, well maintained, and pretty convenient for our moving needs.

Emily was super helpful and professional during our checkout.

Emily was the greatest..so sweet and extremely helpful in assisting us with our move out!! Thanks again Emily!!

Great experience at this location. Emily was really helpful before I arrived and greeted me when I was onsite. She gave me directions in the building and helped me with some questions. Awesome customer service experience.

Thank you to Emily for making the transition from a larger unit to a smaller storage unit. She his very friendly and makes her customers feel comfortable. This location is very convenient and clean!

Emily was very helpful, informative and friendly. She explained things thoroughly, and answered any questions I had. The location is easily accessible and the facility is clean. Their online booking makes the process convenient.

Helping a friend over the weekend and was pretty impressed with the property! Emilie was super helpful when I was trying to get in and it was the cleanest, most well kept storage I've been to. Definitely will recommended to Friends looking!

Emily was very kind and courteous and professional! Would recommend to anyone!

Great location, very clean and very safe. Emily was great to work with.

This is by far the cleanest and safest storage unit I have ever used. The staff is professional, kind, and helpful. Emily went above and beyond to support me with any questions I had. I wouldn't go anywhere else!

Emily is phenomenal!!!

Great place to get a storage unit. Emily was very helpful and so nice!

Emily was very helpful in helping me make a payment for a storage unit in another state. Thank you Emily! You made this transaction very easy.

I sometimes feel like no one knows true customer service anymore. Emily is truly an exception to that rule. Truly delightful.

Customer service was wonderful. Felt very taken care of. Emily and Dom were great! Best storage unit company I have experienced so far. Thanks again!

***This facility is not secure!*** A flaw in the design allowed thieves to go over the top of my unit's door and through the wire. Several other units appeared broken into as well when this occurred (April 2020). On top of this, their insurance doesn't cover theft, and their corporate office is pursuing me for a payment for after I had moved the remaining items out. Will never use Public Storage again, and I plan on warning as many people as possible about this highly unethical company.

I was so happy when I went in to help my brother get a storage unit. I worked with an awesome lady named Emily. She was so helpful and sweet! My brother was not getting a part of the contract and she patiently explained it to him at least three times. But what she didn’t know was that he had been in a car accident and he gets confused easily. Thank you so much for all your help!

Great service specifically from Emily at this location. The customer service was exceptional, staff is polite and professional, and the facility is clean and obviously well taken care of. I would 10 out of 10 recommend.

Emily is really professional and has a great attitude

This is a very nice facility. Everything is exceptionally clean and spacious. I needed indoor storage space and my unit is perfect. A special thank you to Dave, who was so helpful and friendly! I highly recommend this location!

Super Clean Facility - Staff was Clean and Organized (Emily 06\30)

Cheap and super nice!

I thought that the customer service here was very exceptional. Emily and Dom help me with everything and were very professional address all of my questions and concerns! Thanks guys!

This is the first time we’ve rented a storage unit. When we when to the office to complete the application and set up payment, both employees were wearing masks and they had set up iPads that were cleaned after every use more than 6’ from the front desk. They provided an opportunity to see the units we would be renting and a few days later when our moving truck showed up, they helped guide us on the best door to use and had carts available as well.

Good customer service, smooth and easy move-in

Emily was great! Understood social distancing, helped me change to a larger unit without delay, friendly and professional. We're happy to have a clean safe storage unit near our home

Emily was very nice and helpful, she was extremely attentive to all of my questions. She even offered me additional products and services to better take care of my things in the unit.

Nice indoor facility with elevators. Excellent customer service! Emily that works in the office is always super helpful

Great price. Emily was helpful

This place is clean, always have dollies to help with moving, place is in good shape.

Friendly fully helpful and i love the positive fibe and the mood set is fully welcoming

David and Emily told me everything I needed to know about the unit and processed the paperwork quickly! Thanks!

Very clean new facility with friendly and helpful staff. Best prices around. Emily was especially very helpful and informative.

Thank you Public Storage and I'd also like to thank Emily for all the help and information she provided what I like the most about this specific Public Storage was it's all inside and climate controlled as well as very clean thanks again

Clean and well kept facility; Emily was super pleasant and helpful! Recommended!

Bruce was more than amazing! Lots of help and very patient :)

Fast, friendly storage in a brand new facility. Emily helped us find the unit we needed at a very affordable price. I would highly recommend this location to anyone!

It was professionally great, Debbie very helpful.

Great place, friendly staff

Clean and secure

They have elevators that make it really easy to load up your storage. They also have outstanding customer service. The woman in the office (I think her name was Emily) was super polite and helpful when I was moving in today. I definitely recommend this location.

Nicole at public was very good and helpful mad my storage rental quick and easy

Clean, new, friendly.

Bruce was very helpful. He expedited my move and made me feel safe and secure.

October 2019 My locker was robbed. I won’t go into detail of how I think they did it, for obvious reasons. My electronics were stolen and other boxes were cut open and sifted through. In addition, their customer service showed no concern and simply asked “well, don’t you have insurance?” Very helpful, thank you. Please check your lockers often, especially at the Arvada, CO location off of Eldridge.

Stored here for several months. Clean new building that’s very safe and secure. Bathrooms were always clean as well. Friendly and attentive managers.

Michelle was extremely nice and helpful, and made the entire process as simple as a breeze.

Bruce is super friendly and helpful. He was upfront and honest about pricing. I would highly recommend this public storage to any family or friends!!! Great experience!! Thanks Bruce you rock!

Dave and Bruce are a great team! Very helpful and always personable. Highly recommend storing here!

Awesome people! Superb customer service! Go to for anyone looking for an affordable unit in a great space

Clean and secure facility. GREAT prices! Bruce was great to work with. Answered all of my questions clearly and politely. I had a bunch of questions about initial cost and fees and I had NO surprises when I showed up to rent the unit. He was easy to talk with. Natalie was amazing! Our battery died and she was kind enough to help us out. She went above and beyond her job description that day. Overall, everyone thing about the facility has been WONDERFUL! Thank you Bruce and Natalie

Great

Great service provided by Bruce.

The experience of renting a storage unit from this property was very easy. The facility is kept very clean and secure. Easy access to get your stuff moved into storage with the use of carts, large elevators, and wide hallways. I would highly recommend this facility!!!

The manager Bruce is very helpful & patient with helping us make reservations for a smooth move. We loved the service & wouldn't go anywhere else because of great service from the manager Bruce. Thank you Bruce!!

Bruce helped me get a great unit at a reasonable price my stuff fit perfectly.

Very clean new facility with friendly and helpful staff. Best prices around. We got a climate controlled unit.

David is an impeccable PS rep. Great tour. Great selection of units. Fantastic explanation of prices and procedures. Highly recommended. >A+!

Dave and Bruce are helpful and friendly! Clean and well-kept facility.

Very easy check-in project. Natalia answered all my questions and was very friendly.

Great prices

Great service and very reasonably price! The units are good sized for storing multiple rooms!

Dave at this location was helpful when we arranged our space. He found 2 units close together to accommodate easier moving. He explained the insurance choices so we could confer with our homeowners' company. He explained the pricing online vs. at facility. He offered items for better storage: dehumidifier chemical and storage blankets. It was a nice introduction to the Arvada area.

Bruce was very helpful, very nice clean location, good price.

Horrible Customer Service at this location. They charged me double what others are paying for the storage space and then when I was in the hospital last month (and called to let them know) they set my unit up for AUCTION on the 28th (not even 30 days late). This was not just to be scheduled but actually auctioned off on the 28th! This was confirmed by both Dave at the actual facility (he bullied me as well) and Jacob the district manager. Not only that I reserved online when I moved in yet they charged me a unit fee that was DOUBLE was they were charging others for the same exact unit on the first floor. I feel they are predatory and unethical!

Clean, large hallways, and a variety of size options. Bruce was very friendly and helpful to accommodate my size and budget needs. Thank you!

Dave really went above and beyond helping us. We were running late and he even stayed beyond close to help us out. Very happy with our storage unit, quiet and clean facility. We feel very confident leaving our stuff here.

Bruce was very informational with great customer service. He also seemed very nice.

The staff at this location is friendly, Bruce especially has been very helpful on more than one occasion. I like this location, service, and indoor storage and would highly recommend it! 5+ STARS

David and Bruce were great. They were able to answer all of my questions, and guide me to the right size unit. Thanks for the help fellas.

Dave and Bruce went above and beyond to help me with my situation. I'm very appreciative for what they did. Thanks again guy's

Excellent!

Bruce was super friendly and helpful. Great new facility.